Books: 'Online trust'

1

Trust me. New York: Dutton, 2009.

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2

Developing trust: Online privacy and security. Berkeley, CA: Apress, 2002.

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3

Brogan, Chris. Trust agents: Using the web to build influence, improve reputation, and earn trust. Hoboken, N.J: John Wiley & Sons, 2009.

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4

Brogan, Chris. Trust agents: Using the web to build influence, improve reputation, and earn trust. Hoboken, N.J: John Wiley, 2010.

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5

Brogan, Chris. Trust agents: Using the web to build influence, improve reputation, and earn trust. Hoboken, N.J: John Wiley, 2010.

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6

Hess, Claudia. Trust-based recommendations in multi-layer networks. Berlin: Aka, 2008.

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7

Cazier, Joseph A. Value congruence and trust online: Their impact on privacy and price premiums. Youngstown, N.Y: Cambria Press, 2006.

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8

Rethinking journalism: Trust and participation in a transformed news landscape. New York, NY: Routledge, 2012.

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9

Online credibility and digital ethos: Evaluating computer-mediated communication. Hershey, PA: Information Science Reference, 2013.

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10

Kim, Hyŏn-gon. Ollain simin ch'amyŏ wa chŏngbu-simin kan silloe kuch'uk pangan yŏn'gu =: Online civic participation and government-citizen trust building. Sŏul-si: Han'guk Chŏngbohwa Chinhŭngwŏn, 2009.

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11

Baggio, Bobbe. Anonymity and learning in digitally mediated communications: Authenticity and trust in cyber education. Hershey Pa: Information Science Reference, 2011.

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12

Great Britain. Commission for Health Improvement. Clinical governance review of Hampshire Ambulance Service NHS Trust, NHS Direct Hampshire and Isle of Wight and NHS Direct Online, February 2003. London: Stationery Office, 2003.

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13

Price, Joan. The insider's guide to internet health searches: Real-life success stories and expert advice for finding online health information you can trust. Emmaus, PA: Rodale Press, 2002.

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14

Fusaro, Magda. Generating Trust in Online Business (Communicators). IQ Collectif, 2004.

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15

Curtin, Matt, and Peter G. Neumann. Developing Trust: Online Privacy and Security. Apress, 2001.

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16

Understanding E-Body Language: Building Trust Online. Productivity Publications, 2006.

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17

Aging, National Institute on, ed. Online health information: Can you trust it? [Bethesda, Md.]: National Institute on Aging, 2003.

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18

Trust Agents. New York: John Wiley & Sons, Ltd., 2009.

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19

Look Who's Watching: Surveillance, Treachery and Trust Online. McGill-Queen's University Press, 2016.

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20

Hampson, Fen Osler, and Eric Jardine. Look Who's Watching: Surveillance, Treachery and Trust Online. Centre for International Governance Innovation, The, 2017.

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21

Ryan, Sherida Evelyn. Don't trust anyone outside your pack: Initial trust formation in an online social activitist network. 2003.

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22

Brogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley & Sons, Limited, John, 2020.

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23

Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley, 2009.

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24

Brogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley & Sons, Incorporated, John, 2010.

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25

Brogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley & Sons, Incorporated, John, 2010.

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26

Brogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley & Sons, Incorporated, John, 2010.

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27

Smith, Julien. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley, 2010.

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28

Brogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley & Sons, Incorporated, John, 2020.

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29

Brogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Wiley & Sons, Incorporated, John, 2020.

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30

Never trust a stranger. Thorndike Press Large Print, 2017.

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31

Never Trust a Stranger. Dafina, 2018.

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32

Bernd, Lahno, and Matzat Uwe, eds. Trust and community on the Internet: Opportunities and restrictions for online cooperation. Stuttgart: Lucius & Lucius, 2004.

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33

Value Congruence and Trust Online: Their Impact on Privacy and Price Premiums. Cambria Press, 2005.

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34

Odaba¸, Meltem, Thomas J. Holt, and Ronald L. Breiger. Governance in Online Stolen Data Markets. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198794974.003.0005.

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We analyze the governance structure of online stolen data markets. As cybercriminal underground economies, stolen data markets are beyond the reach of state intervention, and yet they need form and regulation in order to function. While the illicit nature of the business brings risks to its participants, the online characteristics of these markets enable the participants to communicate easily, which is a crucial means of generating trust. We first identify stolen data markets in terms of their economic organization as two-sided markets, economic platforms with two distinct user groups that provide each other with network synergies. This characterization enables us to understand the role of the forum administrator as that of an intermediary, market creator, and market regulator. Then we clarify the role of communication networks and social structure in creating trust among buyers and sellers.

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35

The Role of Trust on the Internet: The Development of an Online Trust Creation Model for eTravel Agents (International Economics). Lit Verlag, 2005.

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36

Green, Melanie C. Trust and social interaction on the Internet. Edited by Adam N. Joinson, Katelyn Y. A. McKenna, Tom Postmes, and Ulf-Dietrich Reips. Oxford University Press, 2012. http://dx.doi.org/10.1093/oxfordhb/9780199561803.013.0004.

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This article focuses on interactions and relationships that start on the Internet. Relationships that begin online pose unique challenges: false identities are easy to create and difficult to verify. Visual and non-verbal cues are typically absent, despite the technical possibilities for video and audio transmissions. Because individuals communicating online are likely to be geographically distant from one another, it is often impossible to rely on mutual acquaintances to vouch for the trustworthiness of a person.

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37

Connolly, Regina. Trust in Commercial and Personal Transactions in the Digital Age. Edited by William H. Dutton. Oxford University Press, 2013. http://dx.doi.org/10.1093/oxfordhb/9780199589074.013.0013.

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This chapter concentrates on how trust has been conceptualized and studied, providing a refined understanding of many trust-related issues that affect commerce but arguably also other online transactions in the digital age, such as in the public services. A discussion of the role of experience, gender, and culture in relation to the generation of online trust beliefs is presented. It is noted that trust development is dependent on time. Trust is ‘necessary for the success of economic transactions’ and is viewed as the relationship facilitator between trading partners. The focus of online trust issues has developed, and the role of recommendation agents and avatars in trust building is described in the same way that the antecedents of trust received attention a number of years ago. It is hoped that this chapter has clarified some of the key issues that require consideration when researching trust in an online transaction context.

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38

S, Cook Karen, ed. eTrust: Forming relationships in the online world. New York: Russell Sage Foundation, 2009.

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39

S, Cook Karen, ed. eTrust: Forming relationships in the online world. New York, NY: Russell Sage Foundation, 2009.

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40

Gunter, Barrie. The Study of Online Relationships and Dating. Edited by William H. Dutton. Oxford University Press, 2013. http://dx.doi.org/10.1093/oxfordhb/9780199589074.013.0009.

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This chapter, which investigates a range of evidence about online dating behaviour, and a synthesis of approaches to research in this area, also evaluates the nature of the market and the experiences of those who have engaged in online dating. Further issues linked with patterns of online self-disclosure and self-presentation, and concerns about deception in online dating, are then assessed. Corporate data have indicated that the online dating business is mostly on an upward trajectory. Data show greater age difference tolerance of online daters and a willingness to adopt a broader selection of partners compared with offline-only daters. Many online dating site users increasingly fail to be fully engaged by sites that offer search opportunities for partner matches using check-box profiling. The issues of deception and trust in relation to personal profiles have been regarded as problematic factors that could cause tension among online daters.

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41

Viral Parenting: A Guide to Setting Boundaries, Building Trust, and Raising Responsible Kids in an Online World. Grand Central Publishing, 2019.

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42

Johnson, Brian G. Trust Funnel: Leverage Today's Online Currency to Grab Attention, Drive and Convert Traffic, and Live a Fabulous Wealthy Life. Morgan James Publishing, 2015.

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43

Cathy, De Rosa, and OCLC, eds. Sharing, privacy and trust in our networked world: A report to the OCLC membership. Dublin, Ohio: OCLC, 2007.

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44

Baxter, N. P. TALES - Torch Amalgamated Library Enquiry System: An integrated online postal library management system : produced for Torch Trust for the Blind, Torch House, Hallaton, Market Harborough, Leics. LE16 8UJ. 1989.

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45

Sillence, Elizabeth, and Pam Briggs. Examining the role of the Internet in health behaviour. Edited by Adam N. Joinson, Katelyn Y. A. McKenna, Tom Postmes, and Ulf-Dietrich Reips. Oxford University Press, 2012. http://dx.doi.org/10.1093/oxfordhb/9780199561803.013.0022.

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This article explores the role of the Internet in health behaviour, with particular emphasis on the issue of trust and trusting behaviours, as this is seen as key to determining the impact of the Internet on health outcomes. It is organized as follows. The first section discusses the role of the Internet in the context of health information and advice, exploring broader issues such as user motivation and outcomes in terms of perceived health benefits, as well as interactions with healthcare professionals. The article then goes on to examine the types of health websites available, and explores issues of advice and information quality. The following section examines the context of trust in relation to online health advice and information, and presents a staged model of trust that helps reconcile differences in the literature. The last section presents a validation of the staged model through in-depth, longitudinal qualitative work.

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46

Joinson, Adam N., Katelyn Y. A. McKenna, Tom Postmes, and Ulf-Dietrich Reips, eds. Oxford Handbook of Internet Psychology. Oxford University Press, 2012. http://dx.doi.org/10.1093/oxfordhb/9780199561803.001.0001.

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The Oxford Handbook of Internet Psychology brings together many researchers in what can be termed Internet Psychology. Though a very new area of research, Internet Psychology is a fast-growing one. In addition to well-studied areas of investigation, such as social identity theory, computer-mediated communication, and virtual communities, the book also includes articles on topics as diverse as deception and misrepresentation, attitude change and persuasion online, Internet addiction, online relationships, privacy and trust, health and leisure use of the Internet, and the nature of interactivity. With over thirty articles written by experts in the field, it serves to define this emerging area of research. This content is supported by a section covering the use of the Internet as a research tool, including qualitative and quantitative methods, online survey design, personality testing, ethics, and technological and design issues. While it is likely to be a popular research resource to be ‘dipped into’, as a whole book it is coherent enough to act as a single textbook.

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47

Huss, Oksana, and Oleksandra Keudel. Open budget: Learning from the Open School Platform in Donetsk oblast, Ukraine. Bononia University Press, 2021. http://dx.doi.org/10.30682/oblospd01.

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The case study developed as part of IIEP‐UNESCO Research Project ‘Open Government: Learning From Experience’ analyses how an open government approach is being applied in Ukraine to resolve the critical issue of non‐transparent school financing through parents’ donations that undermines trust among key educational stakeholders. Developed in 2016, the Open School Platform (OS) is an online tool that allows parents to visualise the school’s budget, needs and expenditures in an easy‐ to‐read format. The study shows that OS has contributed to: improved trust among key stakeholders, improved communication and collaboration between school personnel and local public authorities, and more effective planning. But it also confirms that the use of ICT can lead to inequalities in poor rural communities having low levels of Internet access or computer literacy. It concludes on the importance of open government for shifting to a new paradigm of cooperation and partnership. And it recommends providing access to information in line with the Open Data Charter; ensuring a legal framework for citizen participation; using handy and accessible technological solutions; and following a ‘learning‐by‐doing’ approach to build up social capital for constructive interaction with authorities.

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48

Benkler, Yochai, Robert Faris, and Hal Roberts. Epistemic Crisis. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780190923624.003.0001.

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This chapter describes the contours of the epistemic crisis in media and politics that threatens the integrity of democratic processes, erodes trust in public institutions, and exacerbates social divisions. It lays out the centrality of partisanship, asymmetric polarization, and political radicalization in understanding the current maladies of political media. It investigates the main actors who used the asymmetric media ecosystem to influence the formation of beliefs and the propagation of disinformation in the American public sphere, and to manipulate political coverage during the election and the first year of the Trump presidency, , including “fake news” entrepreneurs/political clickbait fabricators; Russian hackers, bots, and sockpuppets; the Facebook algorithm and online echo chambers; and Cambridge Analytica. The chapter also provides definitions of propaganda and related concepts, as well as a brief intellectual history of the study of propaganda.

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49

Joinson, Adam N., and Carina B. Paine. Self-disclosure, Privacy and the Internet. Edited by Adam N. Joinson, Katelyn Y. A. McKenna, Tom Postmes, and Ulf-Dietrich Reips. Oxford University Press, 2012. http://dx.doi.org/10.1093/oxfordhb/9780199561803.013.0016.

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This article examines the extant research literature on self-disclosure and the Internet, in particular by focusing on disclosure in computer-mediated communication and web-based forms – both in surveys and in e-commerce applications. It also considers the links between privacy and self-disclosure, and the unique challenges (and opportunities) that the Internet poses for the protection of privacy. Finally, the article proposes three critical issues that unite the ways in which we can best understand the links between privacy, self-disclosure, and new technology: trust and vulnerability, costs and benefits, and control over personal information. Central to the discussion is the notion that self-disclosure is not simply the outcome of a communication encounter: rather, it is both a product and process of interaction, as well as a way of regulating interaction dynamically. By adopting a privacy approach to understanding disclosure online, it becomes possible to consider not only media effects that encourage disclosure, but also the wider context and implications of such communicative behaviours.

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50

Horsley, Alex, Steve Cunningham, and J. Alastair Innes, eds. Cystic Fibrosis (Oxford Respiratory Medicine Library). Oxford University Press, 2015. http://dx.doi.org/10.1093/med/9780198702948.001.0001.

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Cystic Fibrosis (CF) is a multi-system disorder, requiring not just respiratory expertise but also management of nutrition, diabetes, musculoskeletal and psychosocial issues. This online resource is a concise companion for all health care professionals who manage patients with CF, and it covers all aspects of care, including both paediatric and adult-specific issues, and summarizes up-to-date literature in a concise and focussed style. There is an emphasis on the practical aspects of management with separate chapters covering the effects of CF in the lung, the microbiology of pulmonary CF, and management of exacerbations. Psychosocial aspects of CF care, end of life care and lung transplantation are also covered, and potential future therapies reviewed. This second edition has been extensively updated to reflect the UK CF Trust Standards of Care, treatment guidelines and Cochrane reviews, and it also includes updates on emerging organisms, an expanded section on physiotherapy, and a new pharmacopeia that covers all common CF medications.

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Books on the topic 'Online trust'

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