Relevant bibliographies by topics / Online trust

Academic literature on the topic 'Online trust'

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Published: 4 June 2021
Last updated: 4 February 2022

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Journal articles on the topic "Online trust"

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Uslaner, Eric M. "Trust online, trust offline." Communications of the ACM 47, no. 4 (April 2004): 28–29. http://dx.doi.org/10.1145/975817.975838.

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Friedman, Batya, Peter H. Khan, and Daniel C. Howe. "Trust online." Communications of the ACM 43, no. 12 (December 2000): 34–40. http://dx.doi.org/10.1145/355112.355120.

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Tan, Felix B., and Paul Sutherland. "Online Consumer Trust." Journal of Electronic Commerce in Organizations 2, no. 3 (July 2004): 40–58. http://dx.doi.org/10.4018/jeco.2004070103.

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Ott, Rachael. "Building Trust Online." Computer Fraud & Security 2000, no. 2 (February 2000): 10–12. http://dx.doi.org/10.1016/s1361-3723(00)02017-0.

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Maislin, Seth A. "Earning online trust." Indexer: The International Journal of Indexing: Volume 22, Issue 1 22, no. 1 (April 1, 2000): 29–30. http://dx.doi.org/10.3828/indexer.2000.22.1.8.

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Kamis, Fatin Farhana, and Wan Farha Wan Zulkiffli. "ONLINE TRUST DEVELOPMENT IN ONLINE SHOPPING." Journal of Information System and Technology Management 5, no. 18 (September 15, 2020): 26–32. http://dx.doi.org/10.35631/jistm.518003.

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Emerging technologies have helped everyone get through their daily tasks and become easier. however, it is still a concern for many people to use technology because they do not know how to trust someone in helping to solve something. In many previous types of research, the focus has been found in the relationship between consumer trust and its antecedents. This article examines the factor that can develop trust among consumers in online shopping. There are 6 factors that are used to test online trust development: reputation, risk, website quality, service quality, business size, and the reference group. The methodology for the study is quantitative and the questionnaire will be distributed through an online survey in line with the ongoing research related to the online. This will be more targeted to online users especially the younger generation who are more likely to use technology.
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Dziubaniuk, Olga. "Trust in Online Marketing." Business and Professional Ethics Journal 33, no. 4 (2014): 371–94. http://dx.doi.org/10.5840/bpej201512721.

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Schoder, Detlef, and Pai-Ling Yin. "Building firm trust online." Communications of the ACM 43, no. 12 (December 2000): 73–79. http://dx.doi.org/10.1145/355112.355127.

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Hoffman, Donna L., Thomas P. Novak, and Marcos Peralta. "Building consumer trust online." Communications of the ACM 42, no. 4 (April 1999): 80–85. http://dx.doi.org/10.1145/299157.299175.

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Briggs, Pamela, Bryan Burford, Antonella De Angeli, and Paula Lynch. "Trust in Online Advice." Social Science Computer Review 20, no. 3 (August 2002): 321–32. http://dx.doi.org/10.1177/089443930202000309.

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Dissertations / Theses on the topic "Online trust"

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Björkman, Susanne. "The importance of trust online: A study on building trust online for international workforce." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-25880.

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In the last few years, increasing attention has been given to an international “war of talent”, where nations, cities and companies are competing against each other in order to attract, recruit and retain international workforce. Today, Stockholm City is hosts an international city information website, thus making it a marketing investment targeting the aforementioned target group of international workforce, or expatriates. Previous studies show that the most crucial barrier to overcome in order to succeed on the online arena is the lack of trust from the visitor, regarding the sender’s integrity and competence to fulfill the offering presented. Treating this city informational website as any other e-vendor presenting an offering to a potential customer, this study’s purpose is thus to examine what factors influence expatriates’ feeling of trust towards a city’s informational website and through this, the view of the city itself. The study was carried out from the basis of previous research made on the subject of online trust and specifically through a case study of semi-structured interviews with a number of individuals from the expatriate target group. The findings revealed a number of attributes critical in determining expatriates’ trust towards a city informational website. An indication of time invested and thorough ground research of the target groups together with extensive information about the city and settling in are essential for the feeling of trust. Diverse image material backing up the written information is also important. Contact information in order to ask direct questions displays openness and adds to trust in the sender as well as a possibility of taking in former expatriates’ experiences through linked forums. One finding that was extra noteworthy was that a city website daring to present the city’s flaws is met with a higher overall trust than the one that is presenting a flawless city image.
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Eurén, Rebecca, Johanna Vilumsons, and Therese Nordin. "Online trust : A study about trust in E-commerce." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-26772.

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Communication has developed during the years and is discussed to have become a central part in marketing, since it can be seen as the process where a company try to communicate the value of a product or a service to an end consumer. A relatively new way of communication is through the use of technology and internet, which has given companies new opportunities to communicate. Today does more than 91 percent of the Swedish population have access to internet. Businesses sees the online space as an opportunity to capture customers attention, which has lead to an increase in online businesses, also called e-commerce. It is more common than ever to shop online but the phenomenon can be seen as relatively new and therefore with potential risks that can affect consumers trust towards shopping online. A few studies have been done within the field of trust in e-commerce, however are there a lack of studies that suggests what variables that contributes to trust before a purchase, during purchase and after purchase. This thesis do therefore attempt to describe what it is that contributes to the perception of trust in e-commerce and which trust variables that are important throughout the purchase process online. This thesis is a qualitative research with a descriptive design. Based on theory about trust in e- commerce and the three purchase phases was a focus group guide designed in order to obtain data from six focus groups. The sample frame consisted of three age groups, which are based on statistics of online shopping behaviour. The study showed that trust plays an essential part when shopping online and that there are several variables that contributes to trust. Before an online purchase was it shown that variables such as word of mouth, information search, web design and delivery information is important. During the online purchase was information regarding price, delivery, return and payment but also safe transaction of personal information important in order to feel trust, where the online payment seemed to matter the most. After an online purchase was confirmation of order, delivery information, warranty and repair contacts considered to be the most important variables that contributes to trust.
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Wolf, James Richard. "Friction and trust in online markets." Columbus, Ohio : Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1149085485.

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Wolf, James Richard Jr. "Friction and trust in online markets." The Ohio State University, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=osu1149085485.

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Aloufi, Samah. "Trust-aware Link Prediction in Online Social Networks." Thèse, Université d'Ottawa / University of Ottawa, 2012. http://hdl.handle.net/10393/23303.

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As people go about their lives, they form a variety of social relationships, such as family, friends, colleagues, and acquaintances, and these relationships differ in their strength, indicating the level of trust among these people. The trend in these relationships is for people to trust those who they have met in real life more than unfamiliar people whom they have only met online. In online social network sites the objective is to make it possible for users to post information and share albums, diaries, videos, and experiences with a list of contacts who are real-world friends and/or like-minded online friends. However, with the growth of online social services, the need for identifying trustworthy people has become a primary focus in order to protect users’ vast amounts of information from being misused by unreliable users. In this thesis, we introduce the Capacity- first algorithm for identifying a local group of trusted people within a network. In order to achieve the outlined goals, the algorithm adapts the Advogato trust metric by incorporating weighted social relationships. The Capacity-first algorithm determines all possible reliable users within the network of a targeted user and prevents malicious users from accessing their personal network. In order to evaluate our algorithm, we conduct experiments to measure its performance against other well-known baseline algorithms. The experimental results show that our algorithm’s performance is better than existing alternatives in finding all possible trustworthy users and blocking unreliable ones from violating users’ privacy.
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Bär, Nina. "Human-Computer Interaction And Online Users’ Trust." Doctoral thesis, Universitätsbibliothek Chemnitz, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:ch1-qucosa-149685.

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Users’ trust in online situations is influenced by various characteristics of human-computer interaction. Looking at the increasing scope of services online, it remains an up-to-date issue, expanding its meaning for both informational and transactional websites. In this work, the Scale for Online Users’ Trust (SCOUT) was developed to assess the trustworthiness of both types of websites. Based on the scale, the effects of user experience on users’ trust were examined in several studies. For informational websites, hedonic qualities appeared to be significant predictors of trustworthiness in addition to usability. The effects could be confirmed for transactional websites. Furthermore, perceptions of security aspects were investigated in a set of studies. The effects of customer ratings, fictitious graphical elements, web assurance seals and interactive security-related feedback on users’ trust were analyzed. Findings from all together 11 studies of this work allow for inferences for website design that could support academics and practitioners in designing for trustworthy web environments
Nutzervertrauen in Websites ist sowohl auf informationalen als auch auf transaktionalen Websites nach wie vor ein entscheidender Faktor für erfolgreiche Online-Situationen. In dieser Arbeit wird die Entwicklung des Fragebogens SCOUT (Scale for Online Users’ Trust) beschrieben, mit dem die Vertrauenswürdigkeit von Websites beider Kategorien gleichermaßen erfasst werden kann. Darauf aufbauend wurde die Wirkung des Nutzererlebens auf Vertrauen in mehreren Studien untersucht. Für informationale Websites ergaben sich hedonische Merkmale und Usability als signifikante Prädiktoren von Vertrauenswürdigkeit. Diese Effekte konnten für transaktionale Websites bestätigt werden. Zusätzliche wurde geprüft, wie Kundenbewertungen, fiktive grafische Elemente, Gütesiegel und interaktive sicherheitsrelevante Rückmeldungen auf Nutzervertrauen wirken. Aus insgesamt elf Studien lassen sich Empfehlungen für eine vertrauensförderliche Website-Gestaltung ableiten
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Bulu, Saniye Tugba. "Communication Behaviors And Trust In Collaborative Online Teams." Master's thesis, METU, 2003. http://etd.lib.metu.edu.tr/upload/1099548/index.pdf.

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Building and maintaining trust is a necessary condition for group cohesion. In order to successful collaborative group process in online learning environment, development of trust must be understood in online teams. Difference communication behaviors in the online teams with different trust levels were investigated in this research. Participants were 61 students in an undergraduate level who enrolled in the online course. In this research, online teams&
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collaborative communication behaviors were analyzed using both qualitative and quantitative methods to understand the factors that facilitate and deepen trust. Data were obtained from questionnaires and online class discussion archives. One of the findings of the study was that trust is built and maintained in online teams. Another finding was that online trust can be fragile and certain communication behaviors should be presented by members to deepen and maintain the trust level. The results of the study showed that there must be social interaction, enthusiasm, task oriented interaction, equal and predictable communication, and feedback among the member of online teams to built and maintain trust.
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Leung, Siu Cheong. "Building trust and confidence in online dispute resolution." access abstract and table of contents access full-text, 2005. http://libweb.cityu.edu.hk/cgi-bin/ezdb/dissert.pl?ma-slw-b20833787a.pdf.

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Thesis (M.A.)--City University of Hong Kong, 2005.
Title from title screen (viewed on 27 Mar. 2006) "Submitted in fulfillment of the requirement of Master of arts in arbitration and dispute resolution." Includes bibliographical references.
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Bart, Yakov 1977. "Determinants and consequences of trust in online environment." Thesis, Massachusetts Institute of Technology, 2002. http://hdl.handle.net/1721.1/37564.

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Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management, 2002.
Includes bibliographical references (leaves 205-214).
The fundamental role of trust in numerous business transactions, and especially in customer relationship management, has been widely acknowledged by both industry and academia. The establishment of trust is a necessary condition for the long-term success of any business enterprise. This is particularly true in the Internet environment, where rapid technological advances accompany the rise and fall of many companies in a relatively short period of time. Previous studies have emphasized the significance of trust in Internet strategies; virtual experiences created by online systems eliminate or minimize face-to-face contact, but human trust is still essential for the experience to be effective. However, while the importance of trust in online environments is recognized, the determinants and consequences of customer trust have not been systematically investigated across a variety of industries, particularly in B2C context. This research is designed to investigate consumer perceptions of trust and the role of trust in consumer behavior in e-Business environments. It examines the following key research questions: What exactly is online customer trust? How is online trust different from offline trust? How does online trust affect customer behavior on a website? What are the antecedents and consequences of online trust? To address these questions, a model is developed that links consumer perceptions of website characteristics to perceptions of overall trust in a website, and perceptions of trust to consumer behavior related to the website. The proposed model identifies a number of factors that drive online trust, shows how website cues and online trust shape customer decision process, and identifies special role of online trust as a mediator in the link between website characteristics and consumer behavior. A large-scale empirical study is presented that applies this model across a variety of websites in various industries, using a structural equation modeling approach (LISREL), coupled with application of moderator/mediator analysis techniques. A holdout sample is utilized to test the validity of the model. Managerial implications for successful Internet strategies, incorporating appropriate usage of different website trust cues for different categories of customers, are presented.
by Yakov Bart.
S.M.
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Yang, Yinan Information Technology &amp Electrical Engineering Australian Defence Force Academy UNSW. "W3 Trust Model (W3TM): a trust-profiling framework to assess trust and transitivity of trust of web-based services in a heterogeneous web environment." Awarded by:University of New South Wales - Australian Defence Force Academy. School of Information Technology and Electrical Engineering, 2005. http://handle.unsw.edu.au/1959.4/38655.

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The growth of eCommerce is being hampered by a lack of trust between providers and consumers of Web-based services. While Web trust issues have been addressed by researchers in many disciplines, a comprehensive approach has yet to be established. This thesis proposes a conceptual trust-profiling framework???W3TF???which addresses issues of trust and user confidence through a range of new user-centred trust measures???trust categories, trust domains, transitivity of trust, fading factor analysis, standalone assessment, hyperlinked assessment and relevance assessment. While others now use the concept of transitivity of trust, it was first introduced by this research in 1998. The thesis also illustrates how W3TF can narrow the gap/disconnection between the hierarchical PKI trust environment and the horizontal Web referral environment. The framework incorporates existing measures of trust (such as Public Key Infrastructure), takes account of consumer perceptions by identifying trust attributes, and utilises Web technology (in the form of metadata), to create a practical, flexible and comprehensive approach to trust assessment. The versatility of the W3TF is demonstrated by applying it to a variety of cases from trust literature and to the hypothetical case study that provided the initial stimulus for this research. It is shown that the framework can be expanded to accommodate new trust attributes, categories and domains, and that trust can be ???weighed??? (and therefore evaluated) by using various mathematical formulae based on different theories and policies. The W3TF addresses identified needs, narrows the gaps in existing approaches and provides a mechanism to embrace current and future efforts in trust management. The framework is a generic form of trust assessment that can help build user confidence in an eCommerce environment. For service providers, it offers an incentive to create websites with a high number of desired trust attributes. For consumers, it enables more reliable judgments to be made. Hence, Web trust can be enhanced.
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Books on the topic "Online trust"

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Trust me. New York: Dutton, 2009.

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Developing trust: Online privacy and security. Berkeley, CA: Apress, 2002.

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Brogan, Chris. Trust agents: Using the web to build influence, improve reputation, and earn trust. Hoboken, N.J: John Wiley & Sons, 2009.

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Brogan, Chris. Trust agents: Using the web to build influence, improve reputation, and earn trust. Hoboken, N.J: John Wiley, 2010.

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Brogan, Chris. Trust agents: Using the web to build influence, improve reputation, and earn trust. Hoboken, N.J: John Wiley, 2010.

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Hess, Claudia. Trust-based recommendations in multi-layer networks. Berlin: Aka, 2008.

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Cazier, Joseph A. Value congruence and trust online: Their impact on privacy and price premiums. Youngstown, N.Y: Cambria Press, 2006.

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Rethinking journalism: Trust and participation in a transformed news landscape. New York, NY: Routledge, 2012.

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Online credibility and digital ethos: Evaluating computer-mediated communication. Hershey, PA: Information Science Reference, 2013.

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Kim, Hyŏn-gon. Ollain simin ch'amyŏ wa chŏngbu-simin kan silloe kuch'uk pangan yŏn'gu =: Online civic participation and government-citizen trust building. Sŏul-si: Han'guk Chŏngbohwa Chinhŭngwŏn, 2009.

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Book chapters on the topic "Online trust"

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Sharma, Deepak Kumar, Nikita Chawla, and Ravin Kaur Anand. "Online Trust Evaluation." In New Age Analytics, 103–33. Includes bibliographical references and index.: Apple Academic Press, 2020. http://dx.doi.org/10.1201/9781003007210-5.

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Dubelaar, Chris, and Malvin Yeo. "Dynamic Online Trust." In Proceedings of the 2008 Academy of Marketing Science (AMS) Annual Conference, 48. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-10963-3_23.

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Grosser, Katherine M., Valerie Hase, and Bernd Blöbaum. "Trust in Online Journalism." In Progress in IS, 53–73. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-28059-2_3.

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Ceron, Andrea. "Restoring Online Political Trust." In Social Media and Political Accountability, 157–78. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-52627-0_8.

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Alfano, Mark, and Emily Sullivan. "Online trust and distrust." In The Routledge Handbook of Political Epistemology, 480–91. Abingdon, Oxon; New York, NY: Routledge, 2021. | Series: Routledge handbooks in philosophy: Routledge, 2021. http://dx.doi.org/10.4324/9780429326769-56.

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Sänger, Johannes, Christian Richthammer, Artur Rösch, and Günther Pernul. "Reusable Defense Components for Online Reputation Systems." In Trust Management IX, 195–202. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-18491-3_15.

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Rakeshkumar, S., and S. Muthuramalingam. "Trust-Based Sentimental Analysis and Online Trust Evaluation." In New Age Analytics, 135–56. Includes bibliographical references and index.: Apple Academic Press, 2020. http://dx.doi.org/10.1201/9781003007210-6.

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Dayal, Sandeep, Helene Landesberg, and Michael Zeisser. "How to Build Trust Online." In Trust in the Network Economy, 89–95. Vienna: Springer Vienna, 2003. http://dx.doi.org/10.1007/978-3-7091-6088-6_5.

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Javanmardi, Sara, and Cristina Lopes. "Trust in Online Collaborative IS." In Community-Built Databases, 341–69. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. http://dx.doi.org/10.1007/978-3-642-19047-6_14.

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Jarvenpaa, Sirkka L., Celeste Cantu, and Shi Ying Lim. "Trust in Virtual Online Environments." In The Wiley Blackwell Handbook of the Psychology of the Internet at Work, 103–30. Chichester, UK: John Wiley & Sons, Ltd, 2017. http://dx.doi.org/10.1002/9781119256151.ch6.

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Conference papers on the topic "Online trust"

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Nguyen, Viet-An, Ee-Peng Lim, Jing Jiang, and Aixin Sun. "To Trust or Not to Trust? Predicting Online Trusts Using Trust Antecedent Framework." In 2009 Ninth IEEE International Conference on Data Mining (ICDM). IEEE, 2009. http://dx.doi.org/10.1109/icdm.2009.115.

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Laifa, Meriem, Samir Akrouf, and Ramdane Maamri. "Online Social Trust." In IPAC '15: International Conference on Intelligent Information Processing, Security and Advanced Communication. New York, NY, USA: ACM, 2015. http://dx.doi.org/10.1145/2816839.2816912.

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Zhang, Xianfeng, and Qin Zhang. "Online trust forming mechanism." In the 7th international conference. New York, New York, USA: ACM Press, 2005. http://dx.doi.org/10.1145/1089551.1089591.

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Wang, Yiran, and Gloria Mark. "Trust in online news." In the 2013 conference. New York, New York, USA: ACM Press, 2013. http://dx.doi.org/10.1145/2441776.2441843.

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Feng, Jinjuan, Jenny Preece, and Jonathan Lazar. "Interpersonal trust and empathy online." In CHI '03 extended abstracts. New York, New York, USA: ACM Press, 2003. http://dx.doi.org/10.1145/765891.765949.

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Coles, George M., and William J. Smart. "Building Trust in Online Customers." In Distributed Computing. IEEE, 2011. http://dx.doi.org/10.1109/snpd.2011.31.

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Hsu, Chao-Jung. "Dominant Factors for Online Trust." In 2008 International Conference on Cyberworlds (CW). IEEE, 2008. http://dx.doi.org/10.1109/cw.2008.21.

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Sundaresan, Neel. "Online trust and reputation systems." In the 8th ACM conference. New York, New York, USA: ACM Press, 2007. http://dx.doi.org/10.1145/1250910.1250969.

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Aljazzaf, Zainab M., Mark Perry, and Miriam A. M. Capretz. "Online Trust: Definition and Principles." In 2010 5th International Multi-Conference on Computing in the Global Information Technology (ICCGI). IEEE, 2010. http://dx.doi.org/10.1109/iccgi.2010.17.

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Corritore, Cynthia L., Susan Wiedenbeck, and Beverly Kracher. "The elements of online trust." In CHI '01 extended abstracts. New York, New York, USA: ACM Press, 2001. http://dx.doi.org/10.1145/634067.634355.

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Reports on the topic "Online trust"

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Luca, Michael. Designing Online Marketplaces: Trust and Reputation Mechanisms. Cambridge, MA: National Bureau of Economic Research, September 2016. http://dx.doi.org/10.3386/w22616.

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Yoo, Jungmin, and Minjeong Kim. Factors Affecting Initial Trust in an Online Shopping. Ames: Iowa State University, Digital Repository, 2013. http://dx.doi.org/10.31274/itaa_proceedings-180814-528.

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Bate, Roger, Ginger Zhe Jin, and Aparna Mathur. In Whom We Trust: The Role of Certification Agencies in Online Drug Markets. Cambridge, MA: National Bureau of Economic Research, March 2012. http://dx.doi.org/10.3386/w17955.

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Dua, Akshay. Trust-but-Verify: Guaranteeing the Integrity of User-generated Content in Online Applications. Portland State University Library, January 2000. http://dx.doi.org/10.15760/etd.1424.

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Ramkumar, Bharath, and Byoungho Jin. The Effect of Trust, Transaction Utility, and Product Uniqueness on International Online Outshopping (IOO) Intention and Customer Delight: The Role of E-tailer's Country Image. Ames: Iowa State University, Digital Repository, 2017. http://dx.doi.org/10.31274/itaa_proceedings-180814-1808.

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Southwell, Brian, Angelique (Angel) Hedberg, Christopher Krebs, and Stephanie Zevitas, eds. Building and Maintaining Trust in Science: Paths Forward for Innovations by Nonprofits and Funding Organizations. RTI Press, September 2019. http://dx.doi.org/10.3768/rtipress.2019.cp.0010.1909.

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In July 2019, participants gathered in Research Triangle Park, North Carolina, for an event organized by RTI International called Trust in Science. Our goal with the Trust in Science event was to foster collaborations and strengthen connections between nonprofit and funding organizations to address trust-related challenges that are affecting science and scientists. Collaboration between professionals and organizations is easy to cite as an abstract goal but can be challenging to pursue in practice for various reasons. Participants generated and considered both broad challenges and specific contexts in which trust has been strained. We discussed, for example, the use of wearable technologies for data collection, vaccine acceptance, biofuel research, survey research on topics such as sexual harassment monitoring, tools to help people navigate online information, and the development of physical spaces for local community discussion about science and technology. We offer an overview of key themes and ideas that emerged from our interactions. We hope that readers will consider this an open-source set of suggestions for future initiatives and innovations.
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Aruguete, Natalia, Ernesto Calvo, Carlos Scartascini, and Tiago Ventura. Trustful Voters, Trustworthy Politicians: A Survey Experiment on the Influence of Social Media in Politics. Inter-American Development Bank, July 2021. http://dx.doi.org/10.18235/0003389.

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Recent increases in political polarization in social media raise questions about the relationship between negative online messages and the decline in political trust around the world. To evaluate this claim causally, we implement a variant of the well-known trust game in a survey experiment with 4,800 respondents in Brazil and Mexico. Our design allows to test the effect of social media on trust and trustworthiness. Survey respondents alternate as agents (politicians) and principals (voters). Players can cast votes, trust others with their votes, and cast entrusted votes. The players rewards are contingent on their preferred “candidate” winning the election. We measure the extent to which voters place their trust in others and are themselves trustworthy, that is, willing to honor requests that may not benefit them. Treated respondents are exposed to messages from in-group or out-group politicians, and with positive or negative tone. Results provide robust support for a negative effect of uncivil partisan discourse on trust behavior and null results on trustworthiness. The negative effect on trust is considerably greater among randomly treated respondents who engage with social media messages. These results show that engaging with messages on social media can have a deleterious effect on trust, even when those messages are not relevant to the task at hand or not representative of the actions of the individuals involved in the game.
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8

Armstrong, Beth, Lucy King, Robin Clifford, and Mark Jitlal. Food and You 2 - Wave 2. Food Standards Agency, July 2021. http://dx.doi.org/10.46756/sci.fsa.dws750.

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Food and You 2 is a biannual survey which measures self-reported consumer knowledge, attitudes and behaviours related to food safety and other food issues amongst adults in England, Wales, and Northern Ireland. The survey is primarily carried out online using a methodology known as ‘push-to-web’. Fieldwork was conducted between 20 November 2020 and 21 January 2021. A total of 5,900 adults from 3,955 households across England, Wales and Northern Ireland completed the survey. Topics covered in the Food and You 2: Wave 2 Key Findings report include: Trust in FSA and the food supply chain Concerns about food Food security Eating out and takeaways Food allergy, intolerance, and other hypersensitivities Food safety in the home
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9

African Open Science Platform Part 1: Landscape Study. Academy of Science of South Africa (ASSAf), 2019. http://dx.doi.org/10.17159/assaf.2019/0047.

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This report maps the African landscape of Open Science – with a focus on Open Data as a sub-set of Open Science. Data to inform the landscape study were collected through a variety of methods, including surveys, desk research, engagement with a community of practice, networking with stakeholders, participation in conferences, case study presentations, and workshops hosted. Although the majority of African countries (35 of 54) demonstrates commitment to science through its investment in research and development (R&D), academies of science, ministries of science and technology, policies, recognition of research, and participation in the Science Granting Councils Initiative (SGCI), the following countries demonstrate the highest commitment and political willingness to invest in science: Botswana, Ethiopia, Kenya, Senegal, South Africa, Tanzania, and Uganda. In addition to existing policies in Science, Technology and Innovation (STI), the following countries have made progress towards Open Data policies: Botswana, Kenya, Madagascar, Mauritius, South Africa and Uganda. Only two African countries (Kenya and South Africa) at this stage contribute 0.8% of its GDP (Gross Domestic Product) to R&D (Research and Development), which is the closest to the AU’s (African Union’s) suggested 1%. Countries such as Lesotho and Madagascar ranked as 0%, while the R&D expenditure for 24 African countries is unknown. In addition to this, science globally has become fully dependent on stable ICT (Information and Communication Technologies) infrastructure, which includes connectivity/bandwidth, high performance computing facilities and data services. This is especially applicable since countries globally are finding themselves in the midst of the 4th Industrial Revolution (4IR), which is not only “about” data, but which “is” data. According to an article1 by Alan Marcus (2015) (Senior Director, Head of Information Technology and Telecommunications Industries, World Economic Forum), “At its core, data represents a post-industrial opportunity. Its uses have unprecedented complexity, velocity and global reach. As digital communications become ubiquitous, data will rule in a world where nearly everyone and everything is connected in real time. That will require a highly reliable, secure and available infrastructure at its core, and innovation at the edge.” Every industry is affected as part of this revolution – also science. An important component of the digital transformation is “trust” – people must be able to trust that governments and all other industries (including the science sector), adequately handle and protect their data. This requires accountability on a global level, and digital industries must embrace the change and go for a higher standard of protection. “This will reassure consumers and citizens, benefitting the whole digital economy”, says Marcus. A stable and secure information and communication technologies (ICT) infrastructure – currently provided by the National Research and Education Networks (NRENs) – is key to advance collaboration in science. The AfricaConnect2 project (AfricaConnect (2012–2014) and AfricaConnect2 (2016–2018)) through establishing connectivity between National Research and Education Networks (NRENs), is planning to roll out AfricaConnect3 by the end of 2019. The concern however is that selected African governments (with the exception of a few countries such as South Africa, Mozambique, Ethiopia and others) have low awareness of the impact the Internet has today on all societal levels, how much ICT (and the 4th Industrial Revolution) have affected research, and the added value an NREN can bring to higher education and research in addressing the respective needs, which is far more complex than simply providing connectivity. Apart from more commitment and investment in R&D, African governments – to become and remain part of the 4th Industrial Revolution – have no option other than to acknowledge and commit to the role NRENs play in advancing science towards addressing the SDG (Sustainable Development Goals). For successful collaboration and direction, it is fundamental that policies within one country are aligned with one another. Alignment on continental level is crucial for the future Pan-African African Open Science Platform to be successful. Both the HIPSSA ((Harmonization of ICT Policies in Sub-Saharan Africa)3 project and WATRA (the West Africa Telecommunications Regulators Assembly)4, have made progress towards the regulation of the telecom sector, and in particular of bottlenecks which curb the development of competition among ISPs. A study under HIPSSA identified potential bottlenecks in access at an affordable price to the international capacity of submarine cables and suggested means and tools used by regulators to remedy them. Work on the recommended measures and making them operational continues in collaboration with WATRA. In addition to sufficient bandwidth and connectivity, high-performance computing facilities and services in support of data sharing are also required. The South African National Integrated Cyberinfrastructure System5 (NICIS) has made great progress in planning and setting up a cyberinfrastructure ecosystem in support of collaborative science and data sharing. The regional Southern African Development Community6 (SADC) Cyber-infrastructure Framework provides a valuable roadmap towards high-speed Internet, developing human capacity and skills in ICT technologies, high- performance computing and more. The following countries have been identified as having high-performance computing facilities, some as a result of the Square Kilometre Array7 (SKA) partnership: Botswana, Ghana, Kenya, Madagascar, Mozambique, Mauritius, Namibia, South Africa, Tunisia, and Zambia. More and more NRENs – especially the Level 6 NRENs 8 (Algeria, Egypt, Kenya, South Africa, and recently Zambia) – are exploring offering additional services; also in support of data sharing and transfer. The following NRENs already allow for running data-intensive applications and sharing of high-end computing assets, bio-modelling and computation on high-performance/ supercomputers: KENET (Kenya), TENET (South Africa), RENU (Uganda), ZAMREN (Zambia), EUN (Egypt) and ARN (Algeria). Fifteen higher education training institutions from eight African countries (Botswana, Benin, Kenya, Nigeria, Rwanda, South Africa, Sudan, and Tanzania) have been identified as offering formal courses on data science. In addition to formal degrees, a number of international short courses have been developed and free international online courses are also available as an option to build capacity and integrate as part of curricula. The small number of higher education or research intensive institutions offering data science is however insufficient, and there is a desperate need for more training in data science. The CODATA-RDA Schools of Research Data Science aim at addressing the continental need for foundational data skills across all disciplines, along with training conducted by The Carpentries 9 programme (specifically Data Carpentry 10 ). Thus far, CODATA-RDA schools in collaboration with AOSP, integrating content from Data Carpentry, were presented in Rwanda (in 2018), and during17-29 June 2019, in Ethiopia. Awareness regarding Open Science (including Open Data) is evident through the 12 Open Science-related Open Access/Open Data/Open Science declarations and agreements endorsed or signed by African governments; 200 Open Access journals from Africa registered on the Directory of Open Access Journals (DOAJ); 174 Open Access institutional research repositories registered on openDOAR (Directory of Open Access Repositories); 33 Open Access/Open Science policies registered on ROARMAP (Registry of Open Access Repository Mandates and Policies); 24 data repositories registered with the Registry of Data Repositories (re3data.org) (although the pilot project identified 66 research data repositories); and one data repository assigned the CoreTrustSeal. Although this is a start, far more needs to be done to align African data curation and research practices with global standards. Funding to conduct research remains a challenge. African researchers mostly fund their own research, and there are little incentives for them to make their research and accompanying data sets openly accessible. Funding and peer recognition, along with an enabling research environment conducive for research, are regarded as major incentives. The landscape report concludes with a number of concerns towards sharing research data openly, as well as challenges in terms of Open Data policy, ICT infrastructure supportive of data sharing, capacity building, lack of skills, and the need for incentives. Although great progress has been made in terms of Open Science and Open Data practices, more awareness needs to be created and further advocacy efforts are required for buy-in from African governments. A federated African Open Science Platform (AOSP) will not only encourage more collaboration among researchers in addressing the SDGs, but it will also benefit the many stakeholders identified as part of the pilot phase. The time is now, for governments in Africa, to acknowledge the important role of science in general, but specifically Open Science and Open Data, through developing and aligning the relevant policies, investing in an ICT infrastructure conducive for data sharing through committing funding to making NRENs financially sustainable, incentivising open research practices by scientists, and creating opportunities for more scientists and stakeholders across all disciplines to be trained in data management.
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