Journal articles on the topic 'Office of Support Services'
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Carroll, Annemarie, and Claudia E. Johnson Bown. "Disability Support Services in Higher Education: An Extension of the Rehabilitation Process." Journal of Applied Rehabilitation Counseling 27, no. 3 (September 1, 1996): 54–59. http://dx.doi.org/10.1891/0047-2220.27.3.54.
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In recent years, the number of students in higher education who are requesting services, from university offices of Disability Support Services (DSS) has increased dramatically, While surveys suggest that the majority of DSS offices are providing academic support services to their students with disabilities, these services, while necessary, are not sufficient to address the needs of these students in a holistic fashion. This article will discuss ways in which the philosophy of rehabilitation counseling can be utilized to assist the DSS office in providing more comprehensive services, with the goal of increasing the students' functioning to the highest level possible in all areas of their lives. Through adherence to this philosophy, the DSS office can become an effective extension of the rehabilitation process to students with disabilities.
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Namuwonge, Winifred. "Support Services for International Graduate Students at Makerere University." East African Journal of Education Studies 7, no. 1 (January 16, 2024): 39–60. http://dx.doi.org/10.37284/eajes.7.1.1694.
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Makerere University is focused on being a research-led university, which necessitates it embrace an internationalisation agenda to fit into the global research network. There is a need to boost the number of international graduate students to help Makerere University realise her vision. This qualitative study explores how international graduate students are supported at Makerere University. The following objective guided it: to explore how international graduate students are supported at Makerere University. The study was anchored in the interpretivism world view, subscribing to the transcendental phenomenology of Edmund Husserl to uncover the support given to international graduate students. Eight international graduate students at Makerere University were interviewed and selected from different academic disciplines categorised according to Becher and Biglan's classification of academic disciplines. Both unstructured interviews and documentary check data generation strategies were used in this study. Data analysis followed a thematic approach whereby various forms of support were provided to international graduate students at Makerere University, and how it is provided was identified. It was concluded that those international graduate students received non-academic and academic support at Makerere University. This study recommends that Makerere University Management provide financial, human, and physical resources to the International Office as ways of facilitating international graduate students to complete their study programs and attracting many more to join the University. The International Office may work with the Office of the Dean of Students to organise events for graduate students to facilitate interactions between international and domestic students, and they may also put in place peer mentors for new international graduate students to foster a sense of community. This study recommends that the International Office work very closely with the schools in the different Colleges of Makerere University, especially establishing a desk officer in each of the Dean's Office to handle issues of international students as this may improve their numbers at Makerere University. Finally, the university management should strengthen and streamline the activities of the International Office at Makerere University
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Yarrison, Gerald. "Physicians' Office Laboratories: Support Services and Revenue Options." Laboratory Medicine 19, no. 3 (March 1, 1988): 171–73. http://dx.doi.org/10.1093/labmed/19.3.171.
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Lim, Jeffred P. "Barangay Integrated Management System with Mobile Support." International Journal of Computer Science and Mobile Computing 11, no. 7 (July 30, 2022): 119–27. http://dx.doi.org/10.47760/ijcsmc.2022.v11i07.011.
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Due to the prevailing pandemic, managing public demands must be granted with utmost precautions while maintaining better and faster services to the people. The purpose of this study is to improve public services of the barangay office and barangay health center by developing a system that will centralize data from barangay health center and barangay office, manage barangay public information, filter constituents’ profile as to requests, complaints, and health services availed, and display inventory of medical and office supplies. Moreover, to limit face to face transactions by developing a mobile application that will allow the registered users to set appointments and file complaints. Based on the thorough evaluation of the experts and respondents, the Barangay Integrated Management System with Mobile Support is highly usable, secured, efficient, and provides a fast and easy way to manage residents’ profile, manage public information, manage supplies, manage complaints, set appointments, manage medical transactions, and generate significant reports. The study reflects that the barangay office and the barangay health center can greatly benefit by using the developed system in providing better and faster services to the people and limit face to face transactions by using the mobile application in registering complaints and setting appointments of the residents.
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SCHILL, ALEXANDER, and DIETBERT GUETTER. "EXTENDING GROUP COMMUNICATION FACILITIES TO SUPPORT COMPLEX DISTRIBUTED OFFICE PROCEDURES." International Journal of Cooperative Information Systems 03, no. 02 (June 1994): 203–23. http://dx.doi.org/10.1142/s0218215794000132.
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Complex distributed office procedures are based on sequential and parallel execution of basic services offered by a distributed service environment. Office procedure execution can be considered to be a special kind of group communication with groups of collaborating servers. This paper first presents a general group communication abstraction. We then show in detail how the generic approach has been extended and specialized in order to support complex office procedures. The extended solution comprises a graph-based, declarative specification notation for office procedures, and a distributed runtime support environment. This maps office procedure service requests dynamically to actual servers for execution. Moreover, additional management facilities enable external supervision of office procedures. Based on examples, we show how applications can benefit from the abstractions. By discussing their similarities and evolution, we also outline the strong relationship between group communication and office procedures.
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Hofstetter, Emily, and Elizabeth Stokoe. "Getting service at the constituency office: Analyzing citizens’ encounters with their Member of Parliament." Text & Talk 38, no. 5 (August 28, 2018): 551–73. http://dx.doi.org/10.1515/text-2018-0014.
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Abstract In this paper, we present an analysis of how constituents procure services at the constituency office of a Member of Parliament (MP) in the United Kingdom. This paper will investigate how several previously documented interactional practices (e.g. entitlement) combine at the constituency office in a way that secures service. From a corpus of 12.5 hours of interaction, and using conversation analysis, we examine constituents’ telephone calls and meetings with constituency office staff and the MP, identifying practices constituents use. First, constituents opened encounters with bids to tell narratives. Second, constituents presented lengthy and detailed descriptions of their difficulties. These descriptions gave space to manage issues of legitimacy and entitlement, while simultaneously recruiting assistance. Third, we examine ways in which constituents display uncertainty about how the institution of the constituency office functions, and what services are available. The paper offers original insights into how constituency services are provided, and how constituency offices give access and support to ordinary citizens, while expanding the conversation analytic literature on institutional service provision.
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Pozenel, Jay. "Remarks by Jay Pozenel." Proceedings of the ASIL Annual Meeting 115 (2021): 225–27. http://dx.doi.org/10.1017/amp.2021.134.
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The UN Office of Legal Affairs provides central legal support and assistance to UN offices and entities implementing the fundamental UN mandate established by the UN Charter, namely, to support the maintenance of international peace and security; to promote economic and social advancement for all people; and to affirm faith in fundamental human rights and promote the wider acceptance of international law. The General Legal Division is one of six divisions of the UN Office of Legal Affairs, and one of two of the Office's divisions that provide transactional legal services and support to the United Nations, its Funds and Programmes, such as the UN Development Programme, the United Nations Children's Fund, the Office of the UN High Commissioner for Refugees, the UN Population Fund, and others, the UN's peacekeeping missions, and the UN's regional and country offices throughout the world. Specifically, the Office oversees global crises and at times relevant legal aid. It deals with the internal legal framework of the UN and facilitates its legal interactions with suppliers, donors, implementing partners, and the public at large. In the General Legal Division, we have some thirty lawyers and ten support staff in the Division dealing with a variety of the day to day legal issues faced by the Organization.
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Schin, George, and Margareta Racovita. "IT&C support for decision making in notary offices." Journal of Public Administration and Governance 3, no. 2 (July 10, 2013): 1. http://dx.doi.org/10.5296/jpag.v3i2.3769.
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The aim of this paper is to determine the most efficient strategic alternative in the case of a notary office, by taking into account the expected values associated to different levels of supplementary services requests by its customers. The determination of expected monetary values associated to the strategic alternatives by means of WinQSB software confirms the hypotheses concerning the feasibility analysis results and the manager’s ability to make the right decision from the financial point of view. Thus, the manager of the notary office will be able to make efficient decisions regarding the business development plan by using appropriate software tools, which deliver real time results in different simulation scenarios. Once the optimal decision is found, the notary office can seek to improve its business development strategy by taking into account more options and levels of supplementary services requests from the part of its customers.
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Choi, Jong-Hag, Chansog (Francis) Kim, Jeong-Bon Kim, and Yoonseok Zang. "Audit Office Size, Audit Quality, and Audit Pricing." AUDITING: A Journal of Practice & Theory 29, no. 1 (May 1, 2010): 73–97. http://dx.doi.org/10.2308/aud.2010.29.1.73.
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SUMMARY: Using a large sample of U.S. audit client firms over the period 2000–2005, this paper investigates whether and how the size of a local practice office within an audit firm (hereafter, office size) is a significant, engagement-specific factor determining audit quality and audit fees over and beyond audit firm size at the national level and auditor industry leadership at the city or office level. For our empirical tests, audit quality is measured by unsigned abnormal accruals, and the office size is measured in two different ways: one based on the number of audit clients in each office and the other based on a total of audit fees earned by each office. Our results show that the office size has significantly positive relations with both audit quality and audit fees, even after controlling for national-level audit firm size and office-level industry expertise. These positive relations support the view that large local offices provide higher-quality audits compared with small local offices, and that such quality differences are priced in the market for audit services.
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Carter, Mark, Jennifer Stephenson, and Mark Clayton. "Students With Severe Challenging Behaviour in Regular Classrooms: Support and Impacts." Australian Journal of Guidance and Counselling 18, no. 2 (December 1, 2008): 141–59. http://dx.doi.org/10.1375/ajgc.18.2.141.
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AbstractThis article reports on part of a commissioned research study into students with severe challenging behaviour in primary schools serviced by the Catholic Education Office (Parramatta Diocese) in western Sydney. The data reported in this study relates to support services accessed by schools and their perceived efficacy as well as impacts of dealing with challenging behaviour on the school community. A total of 51 students were identified as having severe challenging behaviour using very conservative criteria. In-school supports were most frequently used and rated as most efficacious. External supports services tended to be used less frequently and were rated as less efficacious. Parental support was seen as limited and a range of family factors was viewed to both facilitate and hinder support of students. A range of significant impacts on the school community was documented. The support of students with severe challenging behaviour in regular school settings will clearly present an ongoing issue and several suggestions arising from the present research are offered.
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Hamblet, Elizabeth C. "Partner with campus disability services office to educate students about available support." Student Affairs Today 22, no. 12 (February 7, 2020): 1–4. http://dx.doi.org/10.1002/say.30714.
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Taufik, Nur Imam, and Reni Wijayanti. "Penerapan E-Office di Lingkungan Politeknik STIA LAN Bandung." JURIKOM (Jurnal Riset Komputer) 8, no. 6 (December 30, 2021): 424. http://dx.doi.org/10.30865/jurikom.v8i6.3754.
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The application of E-Office in office activities and service fulfillment at the Polytechnic of STIA LAN Bandung creates information technology-based services. The application of e-office information technology to support e-government has a positive impact on improving employee performance in the Polytechnic of STIA LAN Bandung environment in Bandung. The available applications are also quite diverse, starting from office administration contained in the FiSH (file Sharing) and Andalan (Archive and mail administration) applications, learning services carried out through the Microsoft Team and registration services through the PCMB Online information system. This study will elaborate on the use of E-Office as an online service medium used at the Polytechnic of STIA LAN Bandung.
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Karel, Michele, A. Lynn Snow, Christine Hartmann, Jenefer Jedele, and Lisa Minor. "Support From the Top: Diverse Leadership Partners for Sustained STAR-VA Implementation." Innovation in Aging 5, Supplement_1 (December 1, 2021): 536. http://dx.doi.org/10.1093/geroni/igab046.2065.
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Abstract The STAR-VA program was an initiative out of what is now called the VA Office of Mental Health and Suicide Prevention, partnering with the national Offices of Geriatrics and Extended Care and Nursing Services. Ongoing collaboration with these national, as well as regional and medical-center-level leaders, has been critical for informing program implementation and dissemination strategies. We will discuss several key partnered strategies, including (1) linking STAR-VA to national CLC systematic quality improvement efforts; (2) engaging national inter-office program leaders in decisions about outreach to and inclusion of facilities in STAR-VA training and implementation; (3) training local STAR-VA champions on strategies for engaging local leadership support; (4) briefing leaders across the system with program updates; and (5) using national VA data to inform STAR-VA sustained implementation. Discussion will address challenges and opportunities for engaging leadership stakeholders in facilitating sustained implementation of evidence-based programs.
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Fuchs, Susan, David M. Jaffe, and Katherine K. Christoffel. "Pediatric Emergencies in Office Practices: Prevalence and Office Preparedness." Pediatrics 83, no. 6 (June 1, 1989): 931–39. http://dx.doi.org/10.1542/peds.83.6.931.
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Because of a nationally apparent increased interest in emergency medical services for children and the need for a greater understanding of the relationship between office pediatric and emergency department care of children, a questionnaire was mailed to practitioners to (1) describe office physician involvement with emergent conditions, and (2) evaluate physician office preparedness for pediatric emergencies. Responses were received from 280 pediatricians and family practitioners, including information regarding the availability of equipment and medication, physician training, and practice characteristics. Of the responding physicians, 62% reported that they assessed in their offices more than one child each week who required hospitalization or urgent treatment. A preparedness score was developed and multiple regression analysis was used to investigate the relationship between this score and physician and practice characteristics. The mean overall preparedness score was 53.7 of a possible 156 (range 5 to 136, SD = 31.3). Characteristics related to this score were type of practice and advanced cardiac life support certification. Large multispecialty practices and practices with physicians trained in advanced cardiac life support tended to have better preparedness scores. Family practitioners tended to have more complete stock of medications than pediatricians. The data presented suggested that critically ill children who enter the medical system via the office setting may have a better than even chance of finding the office unprepared to treat the emergency: in fewer than one third of the offices in which it was reported that at least one patient was seen weekly with asthma, anaphylaxis, sickle cell vasoocclusive crisis, status epilepticus, and sepsis were they fully equipped to treat emergencies related to these conditions. This finding suggests a need for further study of office-based care of life-threatening conditions and for the development of guidelines for office emergency preparedness.
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Brusa, Graciela, María Laura Caliusco, and Omar Chiotti. "Enabling Knowledge Sharing within e-Government Back-Office through Ontological Engineering." Journal of Theoretical and Applied Electronic Commerce Research 2, no. 1 (April 1, 2007): 33–48. http://dx.doi.org/10.3390/jtaer2010004.
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Nowadays, organizational innovation constitutes the government challenges for providing better and more efficient services to citizens, enterprises or other public offices. E–government seems to be an excellent opportunity to work on this way. The applications that support front-end services delivered to users have to access information systems of multiple government areas. This is a significant problem for e-government back-office since multiple platforms and technologies coexist. Moreover, in the back-office there is a great volume of data that is implicit in the software applications that support administration activities. In this context, the main requirement is to make available the data managed in the back-office for the e-government users in a fast and precise way, without misunderstanding. To this aim, it is necessary to provide an infrastructure that make explicit the knowledge stored in different government areas and deliver this knowledge to the users. This paper presents an approach on how ontological engineering techniques can be applied to solving the problems of content discovery, aggregation, and sharing in the e-government back-office. This approach is constituted by a specific process to develop an ontology in the public sector and an ontology-based architecture. In order to present the process characteristics, a case study applied to a local government domain is analyzed. This domain is the budget and financial information of Santa Fe Province (Argentine).
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Kamarudin, Lalu, Agil Al Idrus, and Joni Rokhmat. "Management of Public Services in the Library and Archival Office of West Nusa Tenggara Province." International Journal of Multicultural and Multireligious Understanding 8, no. 9 (September 4, 2021): 97. http://dx.doi.org/10.18415/ijmmu.v8i9.2890.
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This research aims to find out the management of public services and how to improve public services in the Regional Library and Archival Office of West Nusa Tenggara Province. This study uses descriptive qualitative methods. In this research, data collection techniques using interviews, observations, and documentation of public services in the Regional Library and Archival Office of West Nusa Tenggara (NTB) Province. Data analysis techniques are performed with data reduction measures, data presentation, and conclusion drawing. In this research, data validity check techniques using credibility, transferability, dependability, and confirmability. The results show that: (1) public service management ranging from planning, organizing, implementation, and evaluation is still fully not running smoothly. Public services provided have been very maximal, although, in its implementation, there are still perceived shortcomings ranging from lack of reading collection materials, inadequate infrastructure, minimal funds, and the need for building procurement to support the implementation of existing services so that services to the community are still felt less; (2) Efforts of NTB Provincial Library and Archival Office to improve and improve public services conducted by always improving human resources and improving infrastructure facilities to support the implementation of public services.
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Agustyar, Fikriansyah Dava, Addin Aditya, Siti Aminah, and Arif Tirtana. "Design and Development an e-Lapor Application to Support Public Complaint Services in Tunjungtirto Village." JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING 7, no. 1 (July 28, 2023): 164–73. http://dx.doi.org/10.31289/jite.v7i1.9762.
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The process of public complaints is carried out in a structured manner starting from the central government level to the village government level. In practice, the problem in the public complaint process is when the community as the service user is dissatisfied with the services provided because the complaints submitted are not properly managed or responded to by the complaint officer. The business process for public complaint services in Tunjungtirto village is still carried out conventionally, where people who wish to submit complaints must go to the Village Consultative Body (BPD) office and fill in complaints or aspirations in the community aspirations data book. This is prone to conditions where public complaints are not followed up because they are not properly recorded. This study aims to build a website-based information system with features for complaints, aspirations, and requests for information. The system development method used in this study is the waterfall method where the method is sequential-based software development. The results of application development will be tested at the Tunjungtirto Village BPD office. Based on black box testing, the test results are obtained with a maximum score of 2 for each feature. This shows that in terms of functionality, the application is running according to its purpose. The existence of main features such as displaying complaint data and automatic notifications on the application can assist village officials in managing community complaints and responding to and following up on complaints to the service or escalating complaints to the local government so that community complaints can be managed properly.
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Simpson, Fiona. "Key children's services challenges to shape next ADCS presidency." Children and Young People Now 2024, no. 5 (May 2, 2024): 10–11. http://dx.doi.org/10.12968/cypn.2024.5.10.
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The new president of the Association of Directors of Children's Services Andy Smith identifies tackling social care reforms, workforce pressures and demand for SEND support as priorities for his year in office
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Siddorn, J. R., S. A. Good, C. M. Harris, H. W. Lewis, J. Maksymczuk, M. J. Martin, and A. Saulter. "Research priorities in support of ocean monitoring and forecasting at the Met Office." Ocean Science 12, no. 1 (February 4, 2016): 217–31. http://dx.doi.org/10.5194/os-12-217-2016.
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Abstract. Ocean monitoring and forecasting services are increasingly being used by a diverse community of public and commercial organizations. The Met Office, as the body responsible for severe weather prediction, has for many years been involved in providing forecasts of aspects of the marine environment. This paper describes how these have evolved to include a range of wave, surge, and ocean reanalysis, analysis, and forecasts services. To support these services, and to ensure they evolve to meet the demands of users and are based on the best available science, a number of scientific challenges need to be addressed. The paper goes on to summarize the key challenges, and highlights some priorities for the ocean monitoring and forecasting research group at the Met Office. There is a need to both develop the underpinning science of the modelling and data assimilation systems and to maximize the benefits from observations and other inputs to the systems. Systematic evaluation underpins this science, and also needs to be the focus of research.
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Siddorn, J. R., S. A. Good, C. M. Harris, H. W. Lewis, J. Maksymczuk, M. J. Martin, and A. Saulter. "Research priorities in support of ocean monitoring and forecasting at the Met Office." Ocean Science Discussions 12, no. 6 (November 5, 2015): 2617–53. http://dx.doi.org/10.5194/osd-12-2617-2015.
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Abstract. Ocean monitoring and forecasting services are increasingly being used by a diverse community of public and commercial organisations. The Met Office, as the body responsible for severe weather prediction, has for many years been involved in providing forecasts of aspects of the marine environment. This paper describes how these have evolved to include a range of wave, surge and ocean reanalysis, analysis and forecasts services. To support these services, and to ensure they evolve to meet the demands of users and are based on the best available science, a number of scientific challenges need to be addressed. The paper goes on to summarise the key challenges, and highlights some priorities for the ocean monitoring and forecasting research group at the Met Office. There is a need to both develop the underpinning science of the modelling and data assimilation systems and to maximise the benefits from observations and other inputs to the systems. Systematic evaluation underpins this science, and also needs to be the focus of research.
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Dillo, Ingrid, and Peter Doorn. "The Front Office–Back Office Model: Supporting Research Data Management in the Netherlands." International Journal of Digital Curation 9, no. 2 (October 23, 2014): 39–46. http://dx.doi.org/10.2218/ijdc.v9i2.333.
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High quality and timely data management and secure storage of data, both during and after completion of research, are an essential prerequisite for sharing that data. It is therefore crucial that universities and research institutions themselves formulate a clear policy on data management within their organization. For the implementation of this data management policy, high quality support for researchers and an adequate technical infrastructure are indispensable. This practice paper will present an overview of the merging federated data infrastructure in the Netherlands with its front office – back office model, as a use case of an efficient and effective national support infrastructure for researchers. We will elaborate on the stakeholders involved, on the services they offer each other, and on the benefits of this model not only for the front and back offices themselves, but also for the researchers. We will also pay attention to a number of challenges that we are facing, like the implementation of a technical infrastructure for automatic data ingest and integrating access to research data.
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Swor, Robert A., and Ronald L. Krome. "Administrative Support of Emergency Medical Services Medical Directors: A Profile." Prehospital and Disaster Medicine 5, no. 1 (March 1990): 25–30. http://dx.doi.org/10.1017/s1049023x00026479.
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AbstractPrehospital advanced life support (ALS) is provided by non-physicians under the supervision and the responsibility of a physician—the Emergency Medical Service Medical Director (EMSMD). In order to assess the time required of the EMSMD as well as the technical support provided and the medico-legal risks involved, a survey was distributed to physicians in attendance at the Annual Scientific Assemblies of the National Association of EMS Physicians in August 1986 and June 1987. The survey also was mailed to all EMSMDs in Michigan.Of the 66 EMS medical director respondents, 69% were compensated, 62% were provided with malpractice coverage, and 22% had been involved in legal actions. Clerical support was provided for 89%, office space for 58%, and 60% had access to a computerized record database system. The average time consumed per week was 17±13 hours.Differences were detected in the amount of support provided between services with an excess of 10,000 ALS responses per year and those with less than 10,000. The larger services more frequently provided office space and equipment (p<.02), malpractice coverage (p<.01), and access to a records database (p<.03) than did the smaller services. The EMSMDs for the larger services also were involved more frequently in legal actions (p<.03).Legal actions involved 14 of the EMSMDs: paramedic malpractice (6); system failures (3); dispatch errors (2); inappropriate receiving facility (2); and paramedic licensure, equipment failure, union grievance, withdrawal of medical control, and trauma center designation (1 each). Four of the 14 involved had not been provided with malpractice coverage.Medical direction of a prehospital EMS system requires a significant time commitment, incurs medico-legal risks, and in most communities receives clerical and data retrieval support, and the EMSMDs are compensated.
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Reichle, Robert V. "The Clearinghouse Model of Support for Undergraduate Research: Measuring Student Research Engagement and Interventions at a Large Research University." Journal of Assessment and Institutional Effectiveness 11, no. 1-2 (October 1, 2021): 28–51. http://dx.doi.org/10.5325/jasseinsteffe.11.1-2.0028.
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ABSTRACT One model for engaging undergraduates in the high-impact practice of research is for a central university-wide office to serve as a “clearinghouse” for advising students and connecting them with research and creative activity. The efficacy of such offices is an open question. Frequently, clearinghouse-style offices do not organize or conduct research projects themselves; thus, they are not always able to assess and evaluate students’ ultimate research outcomes, particularly if students become engaged in research outside of coursework or formal channels. This in turn creates a “challenge of the count” for research offices interested in assessing campus-wide research engagement and the effectiveness of their advising services. The present study evaluates the practice and outcomes of clearinghouse research offices using a comprehensive description of undergraduate research that mitigates data deficiencies. This dataset was then used to analyze the ultimate research outcomes for the cohort of students that matriculated in 2014 and assess the clearinghouse-style advising intervention. Students who underwent advising were significantly more likely to conduct research compared to those who did not undergo advising, and research office engagement was associated with higher rates of conference presentations and publications. These outcomes suggest a key role for clearinghouse undergraduate research offices.
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Halinski, Michael, and Jennifer A. Harrison. "The job resources-engagement relationship: the role of location." International Journal of Public Sector Management 33, no. 6/7 (August 10, 2020): 681–95. http://dx.doi.org/10.1108/ijpsm-12-2019-0303.
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PurposeThis study investigates the moderating role of employee office location in the relationship between support-related job resources (i.e. organizational support for development, supervisor support) and work engagement among public sector employees.Design/methodology/approachAn online questionnaire was completed by 2,206 digital services branch of public service employees in Canada. Structural equation modeling (SEM) was used to test office location as a moderator of job resources and work engagement.FindingsThe results indicate that office location moderates the relationship between organizational support for development and work engagement, such that this relationship is stronger for head office employees. Conversely, results show office location moderates the relationship between supervisor support and work engagement, such that this relationship is stronger for regional office employees.Research limitations/implicationsThe questionnaire was self-report in nature and from a single department. Future research should consider multiple sources of reporting and additional departments.Practical implicationsThe current study suggests that to increase work engagement, public sector organizations need to offer head office employees more organizational support for development and regional employees more supervisor support.Originality/valueThe literature on public sector work engagement tends to study job resources as having universal effects on work engagement regardless of employees' place of work. This study suggests that certain resources matter more depending on office location.
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-, Azimaturrafi'ah, Umi Chotijah, and Henny Dwi Bhakti. "DECISION SUPPORT SYSTEM SELEKSI KARYAWAN OFFICE DEPARTEMENT MENGGUNAKAN METODE TECHNIQUE FOR OTHERS REFERENCE BY SIMILARITY TO IDEAL SOLUTION (TOPSIS)." Indexia 3, no. 2 (November 11, 2021): 1. http://dx.doi.org/10.30587/indexia.v3i2.2875.
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ABSTRACT
Employees are people who provide services to companies or organizations that require labor services, from which the employees will receive remuneration in the form of salaries and other compensations. PT. Tenaco Jaya Langgeng Abadi is a company that produces in the field of piping, steel structure, and engineering. This company has problems in the performance of office department employees, so the researchers wrote research on decision support systems for office department employee selection using the technique for others reference by similarity to ideal solution (topsis) methods to assist HRD in determining the selection of office department employees. This system will rank employees using the topsis method, from this ranking HRD will select 5 employees with the lowest scores who will attend training from the company. There are 5 weight characteristics of this research, namely: Skill, Age, office application, Greafis Design, and Trobel Hardware. Skill, Age, office application, Greafis Design, and Trobel Hardware. TOPSIS has a concept where the chosen alternative is the best alternative that has the shortest distance from the positive ideal solution and the farthest distance from the negative ideal solution. The more factors that must be considered in the decision-making process, the more difficult it is to make a decision on a problem.
Keywords: decision support system, office department employee selection, topsis method
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Lengkong, Kurniawan, Abdul R. Dilapanga, Recky H. E. Sendouw, and Devie Siwij. "Implementation of Good Governance Principles in Public Services at the Madidir District Office, Bitung City." SHS Web of Conferences 149 (2022): 03013. http://dx.doi.org/10.1051/shsconf/202214903013.
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This study aims to determine the implementation of the principles of good governance in public services at the Madidir District Office, Bitung City, and the obstacles that exist in implementing the principles of good governance in public services at the Madidir District Office, Bitung City. This study uses a qualitative descriptive approach. This study shows that the focus on openness at the Madidir sub-district office has not been appropriately implemented. Employees are not open to providing information regarding the requirements of services in writing and are also not available about the costs of implementing services that the community must pay. There is no clarity in the certainty of the completion time of documents. For consideration, it is recommended that: 1) the Madidir sub-district office should follow up on community complaints that feel less open in providing information on the mechanism, time, and cost of services, as well as holding training for employees and THL as an effort to maximize performance and even implement a more comprehensive work program. Consistent in service. 2) the sub-district head of Madidir sub-district must provide complete facilities, in case of damage or shortages, must accelerate the procurement to support the implementation of services to the community at the Madidir sub-district office.
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Bachtiar, Aditya Dwi, Ravina Arsta Tamara, and Roy Rafi Donissafaat. "MODEL PERENCANAAN STRATEGIS SISTEM INFORMASI (STUDI KASUS PADA PEMERINAH DAERAH KEPULAUAN ANAMBAS)." Jurnal Aplikasi Teknologi Informasi dan Manajemen (JATIM) 1, no. 2 (October 21, 2020): 9–15. http://dx.doi.org/10.31102/jatim.v1i2.790.
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The use of IT / SI is an organization's needs in running its business and services. IT / SI is mostly done by the Government in carrying out its activities and services taken from others efficiently, effectively, and approved to support good and clean governance. KPPKB (Office of Empowerment of Women and Family Planning in Anambas Islands Regency) has also used IT / SI in carrying out its duties and services. The use of IT / SI in the Anambas Islands Regency KPPKB Office has not been carried out completely and many conventional activities have not been able to support optimal achievement of targets and performance. To obtain organizational goals, IT / SI strategies are needed in common with business strategies. This article discuss the steps in the analysis of information systems strategic planning at the Office of the KPPKB (Empowering Women and Family Planning) in the Anambas Islands Regency using the work of Ward and Peppard. The analysis tools used are PEST, CSF, SWOT, Value Chain and McFarlan Strategic Grid. The final results are expected to help the Anambas Islands District Women's Empowerment and Family Planning Office to be better in the system planning.
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Beinborn, Julie, Kenneth Saling, Katelyn Reed, Mohamed Ibrahim, and Andrew Feldman. "Experience With a Research and Innovation Office to Support Laboratory Medicine and Pathology Research." American Journal of Clinical Pathology 152, Supplement_1 (September 11, 2019): S99. http://dx.doi.org/10.1093/ajcp/aqz119.001.
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Abstract Objectives Translational research in laboratory medicine and pathology is transforming health care based on recent quantum advances in omics technologies, computational science, and precision medicine. However, high-volume clinical settings where this research may be most effective often have significant constraints on faculty time that challenge productivity. The objective of this study was to assess our experience with a new resource designed to address this challenge. Methods In September 2016, we established the Research and Innovation Office (RIO) in the Department of Laboratory Medicine and Pathology, Mayo Clinic–Rochester. The goal was to provide infrastructure to unburden faculty from performing administrative, organizational, and operational tasks related to research. Over 30 months, we solicited faculty input into desired services, conducted surveys on utility and ease of use, and tracked metrics, including faculty participation, numbers of projects, and publications. Results Faculty members were highly satisfied with the range of services, ease of use, and service-oriented approach of RIO. Initial services included project organization, institutional process support (eg, IRB protocol management), biospecimen requests and handling, and data management. Based on early feedback, patient consenting, budget support, and manuscript assistance were added as additional services. Total RIO staff increased from 6 to 10 during in the first 30 months. Over this time, 97 of 160 faculty members (60%) utilized RIO services in over 1,000 discrete project requests. Annual departmental publications increased by 50% during this time. Conclusion Faculty time is a critical element for translational research productivity in laboratory medicine and pathology departments. Numerous tasks previously performed by faculty could be managed effectively by a team of research facilitators that unburdened constraints on research time and led to high levels of faculty engagement, satisfaction, and productivity. This model may promote advances in transformative laboratory medicine and pathology research in high-volume clinical settings.
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Silvestro, Rhian, and Paola Lustrato. "Exploring the “mid office” concept as an enabler of mass customization in services." International Journal of Operations & Production Management 35, no. 6 (June 1, 2015): 866–94. http://dx.doi.org/10.1108/ijopm-03-2013-0154.
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Purpose – Mass customization (MC) is a well-established strategy for providing high levels of customization while achieving the scale economies of high volume production. The purpose of this paper is to explore a new service design configuration, the “mid office,” as a service interface which may support front office customization capabilities while protecting the back office from disruption. The authors posit that it may facilitate MC by enabling product/service and organizational modularity. Design/methodology/approach – The research is based on a single case study of a large European bank’s payment services, traditionally high volume, low variety operations. The bank adopted a MC strategy which involved the creation of a mid office. The analysis spans product/service and organizational design. Findings – When combined with menu-driven customization and reuse modularization, the mid office appears to support partial rather than full MC. It facilitates postponement of customization to the assembly stage through service coproduction, organizational decoupling, and the streamlining of employee adaptive behaviors. Research limitations/implications – The study bears the limitations typical of case study research; however this was appropriate given the exploratory nature of the research into a nascent concept. Practical implications – The paper identifies a series of design decisions to enable practitioners to choose between full and partial service MC, ensuring design coherence through a mirror effect of service modularity and organizational modularity. Originality/value – It is argued that the mid office is a service interface which facilitates partial MC by enabling service and organizational modularity. The paper reinterprets the archetypes of full and partial MC in service terms, and proposes a contingent approach to service MC implementation based on service value.
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Pratama, Muhammad Hilal. "SITANOS EFFECTIVENESS IN IMMIGRATION SERVICES IN THE NON-TPI TANGERANG CLASS I IMMIGRATION OFFICE." TEMATICS: Technology ManagemenT and Informatics Research Journals 1, no. 2 (October 20, 2019): 93–109. http://dx.doi.org/10.52617/tematics.v1i2.87.
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The launch of an innovation by the Immigration Office Class I Non-Border Control of Tangerang in the form of a web-based information technology system. This system is a simple system in bridging the immigration application submission process. Sitanos (Immigration TANgerang Online Service) was created to support better immigration services to the community, where this innovation is expected to make it easier for applicants to apply for immigration services by cutting their application flow. This study uses a quantitative method that aims to determine the effectiveness of using Sitanos in immigration services at the Immigration Office Class I Non-Border Control of Tangerang. Therefore the hypothesis of this research is that Sitanos is effectively used in the service of immigration documents for foreigners at the Immigration Office Class I Non-Border Control of Tangerang. The population of this study were employees of the Immigration Office Class I Non-Border Control of Tangerang. The research population is saturated in nature where all respondents are used as samples because the population is relatively small, amounting to 14 people. In determining the effectiveness of using Sitanos, using the system effectiveness test model from DeLone and McLean (2015). The results of the correlation coefficient analysis obtained a significance value of 0.000 and a correlation value of 0.956. In the simple linear regression test, it shows that the t value of the Sitanos variable is 11.297 with a significance of 0.000. Then it can be concluded that the research hypothesis (H1) is accepted and proven correct. So it can be proven that there is an influence between the use of Sitanos on immigration document services at the Immigration Office Clas I Non-Border Control of Tangerang and it can be stated that Sitanos is effectively used to support immigration document services for foreigners at the Immigration Office Class I Non-Border Control of Tangerang.
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Meivita, Neri, Monika Herliana, and Tri Asiati. "Penerjemahan Peta Informasi Tempat Wisata Berbahasa Mandarin Sebagai Upaya Dalam Meningkatkan Layanan Dinas Pariwisata Kota Yogyakarta." CHANGLUN: Chinese Language, Literature, Culture and Linguistic 2, no. 1 (June 21, 2023): 14. http://dx.doi.org/10.20884/1.changlun.2023.2.1.7453.
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This article is titled "Translation of Information Map of Tourist Attractions in Mandarin as an Effort in Improving the Services of the Yogyakarta City Tourism Office". The purpose of writing this article is to produce an information map of Chinese-language tourist attractions as an effort to improve services at the Yogyakarta City Tourism Office, which is aimed at foreign tourists coming to Indonesia, one of whom is tourists with a Mandarin language background. In translating Chinese maps, the author uses a communicative method so that the information on the map is conveyed effectively to Chinese-speaking tourists. The technique used to support this method is the description technique. The result of writing this article is an information map of tourist attractions in Mandarin which can improve the services of the Yogyakarta City Tourism Office.
Keywords: information, services, maps.
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Singarimbun, Asia Arinanda, Mesran Mesran, Sarwandi Sarwandi, Meryance V. Siagian, and Bister Purba. "SISTEM PENDUKUNG KEPUTUSAN ANALISA KINERJA TENAGA HONORER MENERAPKAN METODE WP PADA DINAS PENDIDIKAN KABUPATEN DELI SERDANG." JiTEKH 9, no. 2 (October 9, 2021): 91–96. http://dx.doi.org/10.35447/jitekh.v9i2.430.
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Government agencies, of course, have honorary staff. The honorary staff in its development aims to assist the performance of Civil Servants (PNS) where civil servants are already overwhelmed in carrying out the functions of the local government, one of which is in public services. Civil servants and honorary staff have an important role for the community in providing maximum public services, especially in the Deli Serdang Regency Education Office. In the process of realizing these services, the Education Office analyzes the performance of the honorary staff. The scopes to be analyzed include attendance, work discipline, cooperation, public services and other supporting factors. In the assessment process, an effective system is needed to see the results of the performance of the honorary staff, so a Decision Support System is needed to see these results. In this study the author uses a Decision Support System for Performance Analysis of Honorary Personnel at the Education Office of Deli Serdang Regency by applying the Weighted Product (WP) method. In this study, the authors also ranked the sample of honorary workers through the criteria listed to determine honorary workers who are entitled to an extension of their tenure.
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DaVanzo, Joan, and Julia Doherty. "Evaluating Support Services in Office-Based Oncology Practice: A Collaboration Between ASCO and AOHA." Journal of Oncology Practice 3, no. 4 (July 2007): 204–7. http://dx.doi.org/10.1200/jop.0743002.
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Siregar, Lidya Marsaulina, and Vita Nurul Fathya. "IMPROVING THE QUALITY OF COMMUNITY SERVICES ESPECIALLY PASSPORT ISSUANCE THROUGH EAZY PASSPORT ACTIVITIES IN THE AREA IMMIGRATION OFFICE CLASS I BORDER CONTROLI BALIKPAPAN." Jurnal Abdimas Imigrasi 2, no. 1 (February 22, 2021): 1–8. http://dx.doi.org/10.52617/jaim.v2i1.231.
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Improving the quality of public services, especially in the process of issuing passports, requires innovation and policies that support easy access by every community. One of the policies that have been implemented nationally is the collective passport issuance pick-up service known as the Eazy Passport. This service is an innovation that expects the willingness of people who want to have a passport but do not want to come to the Immigration Office alone. The Eazy Passport service can be submitted by agencies, government offices, or communities who wish to submit a collective passport application. Data collection and other necessary things that are usually done at the Immigration Office can be done easily at a mutually agreed location. Eazy Passport activities that have been submitted to the Immigration Office will be carried out on the specified date by bringing the necessary equipment and supplies. This activity was carried out at the Regional Office of the Directorate General of Taxes in East Kalimantan, Ministry of Finance. This activity was welcomed by employees and their families and relatives who registered with the Immigration Office regarding the issuance of their passports. These passport applicants no longer need to carry the necessary files and equipment when carrying out biometric data collection activities so that the implementation runs effectively and efficiently and speeds up the passport issuance process
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Febrizal, Rozi, Harmiati, and Heru Purnawan. "QUALITY OF POPULATION ADMINISTRATION AND CIVIL REGISTRATION SERVICES AT THE OFFICE OF THE POPULATION AND CIVIL REGISTRATION OFFICE SOUTH BENGKULU." Indonesian Journal of Social Sciences, Policy and Politics 1, no. 3 (October 26, 2023): 42–50. http://dx.doi.org/10.69745/ijsspp.v1i3.44.
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Public service is an activity carried out by an agency/organization within an agency that will be used as an effort to meet the needs of the community. Purpose: this research is to determine the quality of Population Administration and Civil Registry services at the South Bengkulu Population and Civil Registration Service (Dindukcapil). Method : This type of research uses a qualitative descriptive method. The instrument in this research is the researcher himself. Data collection techniques using observation techniques and interview techniques. The informant selection technique used purposive sampling method. Data analysis techniques with Data Reduction, Data Presentation and Conclusion Drawing. Research Results: Researchers used five aspects of public service quality, namely physical evidence (Tangible) of the South Bengkulu Population and Civil Registration Service (Dindukcapil), services still need to improve physical facilities and completeness of adequate facilities and infrastructure, Reliability, the people of South Bengkulu are satisfied with the services provided by the South Bengkulu Population and Civil Registration Service (Dindukcapil), the Responsiveness of the South Bengkulu Population and Civil Registration Service (Dindukcapil) serves the community well, with mutual communication between officers and the community, Assurance if the management of services at the South Bengkulu Population and Civil Registration Office (Dindukcapil) is easy and Empathy (Empathy) The concern of employees to always prioritize the needs of the community will support the creation of Quality Integrated services. Conclusion: Administrative services at the South Bengkulu Population and Civil Registration Office (Dindukcapil) are not yet qualified.
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Handayani, Fitri, Erfina Erfina, and Pratiwi Ramlan. "KOMPETENSI SUMBER DAYA MANUSIA TERHADAP KUALITAS PELAYANAN PUBLIK DI KANTOR DESA MADDENRA KECAMATAN KULO KABUPATEN SIDENRENG RAPPANG." PRAJA: Jurnal Ilmiah Pemerintahan 8, no. 3 (October 26, 2020): 198–206. http://dx.doi.org/10.51817/prj.v8i3.297.
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Competence of human resources on the quality of public services in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency and to determine the factors that influence human resource competence in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency. The population of this study was 2,095 people. Samples were 95 people. The sampling technique used is Purpossive Sampling. This type of research is quantitative descriptive. Data collection techniques used were observation, interviews, questionnaires and literature study. The data analysis technique used is descriptive statistics and with the help of SPSS application version 21. The results showed that the Human Resources Competence at the Maddenra Village Office with a percentage of 58.16% was in the unfavorable category. The quality of public services at the Maddenra Village Office with a percentage of 58.30% is in the poor category. Based on the value of t count> t table or 9,855> 1,989, then H0 is rejected, it means that Human Resources Competence has a significant effect on the Quality of Public Services in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency with a percentage contribution of 51.1% influence. Factors that Influence Human Resources Competence: a. Internal factors: 1) Employees in improving service capability 58%. 2) The ability of employees to anticipate public complaints 59%. 3) Increased employee use of computers 56%. b. External factors: 1) Government attitudes towards human resource support 59%. 2) Community involvement in improving services 57%. 3) employee training to support technology development 51%. Based on the description above, it can be concluded that the factors that influence the Competency of Human Resources in the Office of Maddenra Village with a percentage of 56.67% are in the unfavorable category.
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Handayani, Fitri, Erfina Erfina, and Pratiwi Ramlan. "KOMPETENSI SUMBER DAYA MANUSIA TERHADAP KUALITAS PELAYANAN PUBLIK DI KANTOR DESA MADDENRA KECAMATAN KULO KABUPATEN SIDENRENG RAPPANG." PRAJA: Jurnal Ilmiah Pemerintahan 8, no. 3 (October 26, 2020): 198–206. http://dx.doi.org/10.55678/prj.v8i3.297.
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Competence of human resources on the quality of public services in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency and to determine the factors that influence human resource competence in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency. The population of this study was 2,095 people. Samples were 95 people. The sampling technique used is Purpossive Sampling. This type of research is quantitative descriptive. Data collection techniques used were observation, interviews, questionnaires and literature study. The data analysis technique used is descriptive statistics and with the help of SPSS application version 21. The results showed that the Human Resources Competence at the Maddenra Village Office with a percentage of 58.16% was in the unfavorable category. The quality of public services at the Maddenra Village Office with a percentage of 58.30% is in the poor category. Based on the value of t count> t table or 9,855> 1,989, then H0 is rejected, it means that Human Resources Competence has a significant effect on the Quality of Public Services in the Maddenra Village Office, Kulo District, Sidenreng Rappang Regency with a percentage contribution of 51.1% influence. Factors that Influence Human Resources Competence: a. Internal factors: 1) Employees in improving service capability 58%. 2) The ability of employees to anticipate public complaints 59%. 3) Increased employee use of computers 56%. b. External factors: 1) Government attitudes towards human resource support 59%. 2) Community involvement in improving services 57%. 3) employee training to support technology development 51%. Based on the description above, it can be concluded that the factors that influence the Competency of Human Resources in the Office of Maddenra Village with a percentage of 56.67% are in the unfavorable category.
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Xie, Lin. "The Phenomenon of Near-home Office and the Supported Space: Evidence from Shenzhen’s Employees." Journal of Architectural Research and Development 6, no. 4 (July 13, 2022): 10–15. http://dx.doi.org/10.26689/jard.v6i4.3996.
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At present, working near home has gradually become prominent. This paper uses a fieldwork approach to investigate the characteristics and motivations of near-home office, and introduce and evaluates the support of near-home office space in Shenzhen. Commonly, the near-home office workers have three behavioral characteristics; Activating in the community; Working flexibly; and Blending life with work. With the development of the office concept and mobile information technology, more people choose and prefer near-home office, especially during the COVID-19 pandemic. The near-home office space provides working environment and services; however, the near-home office space needs to be improved. This study indicates that near-home office may play an important role in the future, therefore more studies are required in the future focusing on this aspect.
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Astini, Ni Nyoman Seri, Kadek Dwi Milleana Dewi, Ida Bagus Gede Udiyana, Ni Ketut Karwini, Ida Bagus Prima Widianta, and I. Made Kardiana. "Office Facilities and Electronic Archives Support (E-Archive) Implications on Quality of Services at The Notary-PPAT Office in Denpasar (Case Study at The Notary-PPAT Office Ni Made Kusuma Dwijayanti, SH., M.Kn)." Jurnal Ekonomi & Bisnis JAGADITHA 9, no. 2 (November 22, 2022): 209–15. http://dx.doi.org/10.22225/jj.9.2.2022.209-215.
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The purpose of this study was to determine and analyze the importance of office facilities and Electronic Archives (E-Arsip) on the quality of services at the Notary-PPAT Office of Ni Made Kusuma Dwijayanti, SH., M.Kn. The type of data used in this research is quantitative data with the data source, namely primary data. The collection method is distributing questionnaires to respondents, using classical assumption test analysis techniques, multiple linear regression and hypothesis testing service quality is realized properly if adequate office facilities are used as archive storage places. Using this electronic archive system can save storage space, shorten time. and make it easier to recover archives, and improve archive security, so it doesn't take a long time when the client needs the archived files. The results of the research on office facilities have a positive and significant effect on the quality of services at the Notary Office-PPAT Ni Made Kusuma Dwijayanti, SH., M.Kn., as evidenced by the tcount value of 3.617 and a significant value of 0.001 <0.05. Electronic archives have a positive and significant effect on service quality at the Notary-PPAT Office of Ni Made Kusuma Dwijayanti, SH., M.Kn., as evidenced by the tcount value of 5.790 and a significant value of 0.000 <0.05. Office facilities and electronic archives simultaneously have a significant influence on the quality of services at the Notary-PPAT Office of Ni Made Kusuma Dwijayanti, SH., M.Kn., as evidenced by the F Count value of 94,325 with a significance value of 0.000 < 0.05. From the office facilities variable and the Electronic Archive variable (E-Archive) it can be said that the Electronic Archive variable is more dominant in service quality.
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Tjiptabudi, Fransiskus Mario Hartono. "PERENCANAAN ARSITEKTUR SISTEM INFORMASI KEIMIGRASIAN PADA PLBN TERPADU DI NTT." JITU : Journal Informatic Technology And Communication 3, no. 1 (May 31, 2019): 11–19. http://dx.doi.org/10.36596/jitu.v3i1.59.
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Useful information system to support of business process an organization/company with no eception immigration authority. Business process that so far has been implemented have not use information technology maximally resulted in a fall in the passer the limits for the low service quality to the unfixed data storage and difficulty for finding data and produce reports. The purpose of the research are to design a cross platform information system architecture to support the business process carried out by the immigration authorities on three (3) Integrated Cross Border Posts (PLBN) under the control of the Class II Immigration Office of Atambua, East Nusa Tenggara. For the purposes of the architecture planning was using the framework of TOGAF ADM based on mapped problems, while the design of the information system is based on the PIECES framework. Information systems that proposed aims to solve the problems faced by and to support policy and the government's national strategies in the management of the border region. It is expected that the design of cross platform information system applied to linking immigration offices, immigration officers in PLBN and the passer. The results of this research are expected to be implemented in support of the business process on the immigration authorities with linking immigration offices, immigration officers in PLBN and the passer and also to improve the services of the immigration officer.
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Nangameka, Teresa Irmina, Hilmy Rahayu M P, and Aditya Rahman. "Village Officials’ Competence in Digital-Based Services Using E-Office in Mekarwangi Village, Sumedang Regency." Jurnal MSDA (Manajemen Sumber Daya Aparatur) 11, no. 2 (December 27, 2023): 51–64. http://dx.doi.org/10.33701/jmsda.v11i2.3806.
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The implementation of new applications to support organizational work, integral to the adoption of SPBE in Indonesia, often encounters a lack of readiness among management officials. This challenge extends to the village level, the lowest tier of government, where the introduction of the E-office as a digital-based administrative service represents both a breakthrough and a formidable hurdle for village officials unfamiliar with information technology. This study aims to assess the competence of the village officials in facilitating the operationalization of the E-office and proposes strategies to enhance their digital service proficiency, focusing on Mekarwangi Village in Tomo District, Sumedang Regency. Employing a descriptive qualitative research approach, data collection involves interviews, observations, and documentation, with data triangulation as the analytical technique. The study reveals that the competence of the Mekarwangi Village officials is currently minimal, primarily due to a lack of adequate education, training, and insufficient support from local or central governments in providing facilities for enhancing the officials' competence in managing village potential data—a critical aspect of E-office operations. In response, the Sumedang government is actively addressing this issue by regularly conducting training and socialization programs on online-based services, specifically the village E-office, for village officials and communities. Efforts have been made to improve the quality and quantity of supporting infrastructure, such as internet network capabilities and the availability of laptops. To foster competitiveness among villages, the government is also instituting awards for those successfully implementing the E-office, accompanied by guidance for villages facing challenges in its optimal operation.
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Sherwood, Matthew G., Albert L. Nagy, and Aleksandra B. Zimmerman. "Non-CPAs and Office Audit Quality." Accounting Horizons 34, no. 3 (February 1, 2020): 169–91. http://dx.doi.org/10.2308/horizons-18-072.
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SYNOPSIS During the time surrounding the Sarbanes-Oxley Act of 2002, the Big 4 firms either spun-off or downsized their consulting practices. However, in recent years, consulting service lines of the large accounting firms have seen a dramatic resurgence and growth. Regulators have taken notice of, and expressed concern over, this renewed focus on consulting. The accounting firms claim that such services enhance audit quality, mainly due to the prominent role of non-accounting specialists in today's external audit function. This study examines whether the availability of non-CPAs in U.S. Big 4 firm offices is associated with audit quality. We find that greater access to non-CPAs in the office is associated with higher audit quality and conclude that office audit quality is not just a function of audit-specific human resources but also the availability of non-CPAs to support audit engagement teams. JEL Classifications: M41; M42. Data Availability: All data are publicly available from sources identified in the study.
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Zendrato, Rivaldo A. Nugerah, Rahmawati Nurul Jannah, and Rasona S. Sunara Akbar. "OPTIMALISASI KINERJA SUMBER DAYA MANUSIA DALAM MENINGKATKAN KUALITAS PELAYANAN PASPOR DI KANTOR IMIGRASI KELAS II TPI SIBOLGA." Journal of Administration and International Development 2, no. 1 (May 5, 2022): 15–35. http://dx.doi.org/10.52617/jaid.v2i1.447.
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The geographical condition of the work area and 2 Office Work Units is not balanced with the number of human resources available at the Sibolga Immigration Office, so that the immigration services provided are not optimal. The realization of maximum immigration services is influenced by several aspects, one of which is employee performance. The purpose of this study was to find out how to optimize the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga and to find out what factors were inhibiting and supporting the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga. This study used qualitative research methods. The data was obtained by conducting interviews with employees and applicants at the Immigration Office Class II TPI Sibolga. Then observations were made to observe and know firsthand the optimization of the performance of human resources at the Sibolga Immigration Office. Furthermore, an analysis of the data that has been obtained is carried out. From the results of this study, it is known that the optimization of the performance of human resources in improving the quality of passport services at The Immigration Office (Class II) of Border Controls Sibolga is carried out by providing motivation to employees, giving rewards and punishments (reward and punishment), training human resources and improving facilities and infrastructure. Office. The supporting factors for employee performance at the Sibolga Immigration Office include support from the local government and employee work discipline, the implementation of work discipline at The Immigration Office (Class II) of Border Controls Sibolga is divided into two, namely preventive work discipline and corrective work discipline. Then the inhibiting factor for employee performance at the Sibolga immigration office is the lack of human resources and the utilization of facilities and infrastructure is not optimal.
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Santos, Stephanie Bain De Los, Lori Kupczynski, and Marie-Anne Mundy. "Determining Academic Success in Students with Disabilities in Higher Education." International Journal of Higher Education 8, no. 2 (March 21, 2019): 16. http://dx.doi.org/10.5430/ijhe.v8n2p16.
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Students with disabilities have not been fully welcomed in higher education in spite of litigation, court cases, and positive shifts in public perceptions. The transition from high school to college is challenging for students without disabilities. Students with disabilities often get overlooked by their institution and overwhelmed during this transition, contributing to an achievement gap for these students. Student success is measured by retention, academic achievement, and on-time graduation. This research study examined how student success was impacted by a student’s registration with the campus disability office, use of accommodations, and use of institutional and social support systems. This study explored a new frontier of research that dispels the myth that students with disabilities are a homogenous group. The results of this study can be used to increase knowledge regarding students with disabilities and their success in higher education. The results will assist college and university administrators as well as staff in disability services offices in tracking the success of accommodations for students with disabilities. This study can help university administration to better understand the benefits of institutional support services as well as encourage faculty involvement in implementing accommodations and helping students see the benefit of student registration with the campus office of disabilities.
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Matulska-Bachura, Agnieszka. "Methods for compiling the services volume index by the example of office administrative and support activities." Wiadomości Statystyczne. The Polish Statistician 62, no. 8 (August 28, 2017): 19–40. http://dx.doi.org/10.5604/01.3001.0014.1019.
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The aim of the article is to describe the methods for compiling the services volume index, named also as the index of services production (ISP), as well as its implementation in Polish practice. The influence, which the method for measuring turnover value (by product or by activity, regarding the size of enterprise) has on time series of production index for office administrative and support activities, was presented. In the research four methods for compiling the ISP were used and then the time series of indices computed for research period 2010—2014 were compared regarding the applied approaches. Based on the results it was settled that each method for computing the services volume index meets different information needs. Therefore, when the method for index computing is chosen, the purpose of undertaken analyses should be considered.
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Agustin, Sri, Lisa Trisnawati, and Sri Guntur. "Pelatihan Penggunaan Microsoft Office dalam Upaya Peningkatan Pelayanan Administrasi bagi Pegawai Kantor dan Perangkat Desa Rantau Mapesai Kecamatan Rengat Kabupaten Indragiri Hulu." Jurnal Pengabdian Masyarakat (abdira) 2, no. 3 (June 13, 2022): 151–57. http://dx.doi.org/10.31004/abdira.v2i3.185.
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In the face of the times, especially the development of increasingly advanced Science and Technology, adequate skills are needed to support the performance of office employees and village officials, especially Rantau Mapesai Village. This is because in service activities to the community, office employees and village officials in Rantau Mapesai are still not optimal in operating Microsoft Office. This condition certainly has an impact on the lack of maximum administrative services to the community. The purpose of this community service is to provide training to improve and maximize the potential of human resources on how to operate computers in Microsoft Word, Microsoft Excel and Microsoft Powerpoint application programs for office employees and village officials. The increase in the average pre-test score of 62.72 to the post-test of 88.00 indicates the level of participants' understanding of Microsoft Office. Through this training activity, participants can understand the importance of using technology in an effort to improve administrative services in the village.
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Rifai Hasan, Ilham, Andi Agustang, Fachri Kahar, and Hery Tahir. "“Super Service Delivery”: an advanced conceptual model of one-stop service for wide administrative region." Problems and Perspectives in Management 17, no. 1 (March 7, 2019): 189–201. http://dx.doi.org/10.21511/ppm.17(1).2019.17.
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The innovative role of “One-Stop Integrated Services” (one-stop service in Indonesia) is now being developed. On the other hand, the problems faced by the community in their efforts to obtain service have not been decomposed precisely. The issue of distance and travel time to the service center (service offices: OSS) and the resulting costs are still burdensome. This situation is very prevalent in communities in districts, cities, and provinces, because Indonesia’s topography is divided into land administration areas and large islands.The aim is to unravel the burden of problems faced by the community of service users in the land administration area and large islands. The authority, main tasks, and functions of the “one-stop integrated service office” can be stretched close to the residents of far-flung communities in remote areas, because the original public service users are there.Technically, the tasks and functions of PTSP services are delegated through sub-district offices in various parts of the region, and may even be delegated to the village offices/village offices. PTSP parties only need to place 1 (one) up to 2 (two) personnel to carry out this task. This technique administratively utilizes government work networks and e-gov networks that are ready and able to mediate recording and transactions in real time. Regional Government Banks can also provide support in the same way to handle the management of super service delivery transactions in various parts of the district.
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Wang, Chun Xiao, Ying Guo, Jun Wang, and Liang Li. "Research of Industrial Collaborative Manufacturing System on Based on Cloud Computing." Applied Mechanics and Materials 635-637 (September 2014): 1866–70. http://dx.doi.org/10.4028/www.scientific.net/amm.635-637.1866.
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This paper analyzes the main problems in informatization of china's manufacturing industry, and researches an industrial collaborative manufacturing system for large and medium-sized manufacturing enterprises taking advantage of the benefits of cloud computing such as resource integration, elastic computing, mass data, and service integration. The system includes technical support system, business support system, security system and service portal, which providing design collaboration services, production collaboration services, business collaboration services, office collaboration services for enterprises, and forming a complete standard system. This will further promote the innovation of the service model and change of economic growth mode in our country.
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Bellisima, Olivia Bianca Chintya, Maidah Purwanti, and M. Alvi Syahrin. "Study About The Establishment Of Immigration Office Unit In Gadjah Mada University Before And After Authorized Decision Letter By The Director General Of Immigration Number: Imi-0003.Pb.02.09 2021." Journal of Law and Border Protection 4, no. 2 (October 1, 2022): 75–96. http://dx.doi.org/10.52617/jlbp.v4i2.362.
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Immigration Office Unit in Gadjah Mada University is one of the breakthroughs in helping Immigration duties and Immigration functions by Class I Immigration Office Yogyakarta. Immigration services at that Immigration Office Unit has started since November 25th 2020 (soft launching). Nevertheless, from November 25th 2020 until June 3rd 2021 the authorized decision letter by the director general of immigration related to establishment of Immigration Office Unit in Gadjah Mada University based on article 8 section 1 letter h Director General Immigration Regulations Number: IMI-0746.OT.01.01 2017 about Technical Procedure Establishment of Immigration Office Unit has not been released. Hereafter, this research is to find out how is the role of Immigration Office unit in Gadjah Mada University to support immigration services in Class I immigration Office Yogyakarta and how is the legality of the immigration documents which have been released. The research method is using normative-empirical. As the result, the immigration documents which have been released by that Immigration Office Unit at that period didn’t disturb the legality of documents. However, to make sure that conclusion is strong enough, thing that needed to be done is changing the authorized decision letter about Immigration Office Unit in Gadjah Mada.
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Butler, Clare, Anne Marie Doherty, Jocelyn Finniear, and Stephen Hill. "Alone in the back office: the isolation of those who care to support public services." Work, Employment and Society 29, no. 4 (September 8, 2014): 624–40. http://dx.doi.org/10.1177/0950017014538339.
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