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Dissertations / Theses on the topic 'Mystery'
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1
Batzorig, Tenuun. "Mystery: Architecture." Thesis, Virginia Tech, 2017. http://hdl.handle.net/10919/78219.
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What is a library? It is easy to envision the ordinary and ubiquitous library that we are all familiar with, but is there more to libraries that is yet to be explored? What is a concept of a library? What do we as architects envision as the design for a library?
The Thesis is built upon the idea that Libraries should be designed out of stories, because stories are written in books and books are found in libraries.
According to the writer Borges, the concept of a library, is that it is composed of an indefinite and infinite number of galleries, which are connected by vestibules. Anyone in this library can see upper and lower from any galleries and "all are repeated in the same disorder which constitutes an order!" ...
The Thesis explores this concept of finding the order through repeated disorders, in another words, a labyrinth. The writer Umberto Eco has said in one of his novels:
"How beautiful the world would be if there were a procedure for moving through labyrinths."
In search of this "beauty" in the world, through this thesis I have explored and found the procedure for designing a library.Master of Architecture
2
Vašíčková, Denisa. "Mystery shopping." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-71989.
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The aim of the paper is to render the usage possibilities overview of the marketing survey method called Mystery shopping in testing the service quality provided to customers. The outputs of the survey should provide the information about organizational process' weaknesses and qualities used in contact with the customer. Based on these findings, the entity is enabled to accept such steps as to improve the quality of the services provided.
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Valcha, Radim. "Mystery shopping." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-114246.
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Theme of dissertation is use of marketing research Method Mystery shopping, at problem of testing quality of service, which are served up the clients at bank. General motivation for author, depending up claims of corporate management, is purchase of compacted look at work procedures by advisers, discovering of troubled points and koncept for upgrading for the future. At theoretic part, autor is intending about connecting strategic management and marketing. Then he digests basic processes, segmentation and methods of marketing research, forcefully at method of mystery shopping. At analytic part of dissertation, autor is using varied marketing analyses for presentment of compact eye at these company, which is needfully required for comparing with marketing research returns. In the mids of usable methods belongs especially SWOT analyse, Porter 5F model, PEST analyse and BCG analyse. Then author sketchs out basic marketing corporate strategy, depending up received returns. At project part, autor is specifies basic claims for marketing research at first, including assemblage of question blank and advetirsing schedule of several offices. By the help of verbal specification and pointwise rating is autor gaining compact view at proceedings by advisers with clients. At result, autor is charging with gains of method Mystery shopping for advisors activity at the time.
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Baltakmens, Andrei. "Dickens and mystery." Thesis, University of Canterbury. English, 1997.
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This thesis examines the role of mystery in the later Dickens. Primarily, it is concerned with defining the role of mystery in Dickensian narrative and reading these texts in the context of ideas of mystery, narrative and detection. The thesis deals with all of Dickens's novels from Bleak House to The Mystery of Edwin Drood, excluding Hard Times. Bleak House is Dickens's first coherent, planned novel of urban mystery. It also follows Dickens's journalistic works on the detective police force and a number of other urban mysteries of the 1840's. The Mystery of Edwin Drood is chosen because it is Dickens's most overtly mysterious text and marks an early point in the development of detective fiction. Hard Times is omitted because, while it contains an element of crime, its didactic plot is not mystery orientated. Also, Hard Times is not set in London.
A consistent reading will show that considerations of mystery and mystery plotting are an essential aspect of Dickensian narrative and the interpretation of Dickens's work. Dickens's interest in urban mystery will be emphasised, along with his fascination with other significant mysteries, including mysteries of the self, the mind and identity, and of providence. A general movement from mystery as represented through specific institutions to a diffusion of mystery will be noted, as well as the growing significance of psychological mystery. However, this study is cautious of a strictly linear or progressive view of artistic or generic development, preferring always productive complexities and the interplay of generic impulses to categorisation.
This thesis will assist in the placement of Dickens and mystery in the development of Victorian mystery and the formation of detective fiction. It will formulate and put into practise definitions connected with narratology and mystery. Finally, it will affirm that mystery, traditionally undervalued or dismissed as being outside of serious critical concerns, should instead be treated as an essential aspect of reading and interpreting Dickens, thereby adding to our overall appreciation of the richness and complexity of his work.
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Gläßer, Jana. "Was ist Mystery?" Thesis, Universitätsbibliothek Chemnitz, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:ch1-qucosa-137295.
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Die vorliegende Seminararbeit zeigt anhand einer breit gefächerten
Analyse von Mystery die Vielfältigkeit des Mystery-Begriffes und -Genres
auf, besonders im Hinblick auf die Parallelen und Unterschiede zu seinem
englischen Ursprung.
Es erfolgt eine detaillierte etymologisch-lexikografische Betrachtung.
In dieser wird auf die verschiedenen Bedeutungsfacetten von Mystery
eingegangen sowie eine Anglizismus-/Pseudoanglizismus-Debatte geführt.
Ausgangspunkt bildet der ursprüngliche Sinn von Mystery als
Unerklärliches, generelles Rätsel, Geheimnis oder religiöses Mysterium.
Es werden Verbindungen zu englischen Rätselgeschichten (mystery stories)
gezogen, die allgemein von unerklärlichen Begebenheiten erzählt. Diese
mysteries umfassen sowohl Rätsel im verbrechensbezogenen Kontext
(detective stories) als auch die im Deutschen vorherrschenden
Verbindungen zum Übernatürlichen sowie Geheimnisvoll-Rätselhaftes in den
vielfältigsten Kontexten (Gothic novels, moderne American mystery
story). Somit wird eine Annäherung der englisch-deutschen
Mystery-Bedeutung sichtbar.
Ferner versucht die Arbeit, auf Ursprünge und Entwicklungen des
deutschen Mystery-Trends einzugehen und die Faszination Mystery zu
erklären. Eine bedeutende Rolle kommt der Serie Akte X zu. Denn im Zuge
ihrer Ausstrahlung und Vermarktung im deutschen Fernsehen wurde die
englische Mystery-Bezeichnung aufgegriffen.
In die gesamte Aufarbeitung werden verschiedenste Meinungen von
Rezipientenseite, Vermarktung, Medien, Wissenschaft einbezogen. So
entsteht ein Überblick zum Dargestellten im Mystery-Genre. Es wird
belegt, dass im deutschsprachigen Raum ein relativ einheitliches
Bewusstsein dafür besteht, was das Genre Mystery im filmischen und
literarischen Bereich ausmacht.
6
Stroup, Forrest N. "Mega mia mystery." Online full text .pdf document, available to Fuller patrons only, 1992. http://www.tren.com.
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Strieck, Katia. "The mystery of the Mystery sonatas : a musical rosary picture book." Thesis, McGill University, 1999. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=21269.
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Heinrich Ignaz Franz von Biber's (1644--1704) Mystery Sonatas of 1676 are a set of fifteen sonatas for violin and continuo plus one unaccompanied passacaglia for solo violin. They are unusual in their use of scordatura and in the presence of an image associated with the Rosary devotion before each sonata. This association between image and music in the sonatas, and the correspondence to the fifteen mysteries of the Rosary closely resembles the structure of seventeenth-century Rosary picture books.In this thesis the context, background, and meaning of the sonatas is explored. The first chapter examines the function of the sonatas and places them in context by outlining musical life in Salzburg, the sonata tradition, the Rosary devotion, Emblem books, and Rosary picture books. The second chapter focuses more on the collection as a whole and on elements such as key, dance affect, and scordatura. The third chapter consists of an examination of three sonatas---each one unique in placing the listener in a different relation to the mystery.
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Still, Katie. "The Mystery of the Body: Embodiment in the Nancy Drew Mystery Series." unrestricted, 2009. http://etd.gsu.edu/theses/available/etd-07302009-145625/.
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Thesis (M.A.)--Georgia State University, 2009.Title from file title page. Megan Sinnott, committee chair; Sarah Gardner, Meg Harper, Amira Jarmakani, Julie Kubala, committee members. Description based on contents viewed Feb. 11, 2010. Includes bibliographical references (p. 76-80).
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Greaves, D. A. "Mystery in western medicine." Thesis, Swansea University, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.637090.
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This study will develop the basis for a critique of western medicine aimed at providing an analysis, starting from the proposition that any system of medicine must necessarily embody a mysterious quality. What is meant here by mystery is an all-encompassing element of indeterminacy, and so of uncertainty in both the theory and practice of medicine. This analysis will therefore begin by examining the relationship between mystery and medicine. More specific aspects of western medicine will then be considered to show how they have developed so as to produce a reinterpretation or marginalisation of all that is not quantifiable or wholly comprehensible in terms of a particular conception of rationality. The insights ignored gained from this re-evaluation will then be used to develop the outline of a different critique which will indicate ways in which western medicine should be modified in both theory and practice. This will begin the recognition that although the present justification of western medicine is flawed, a more adequate one may be found through re-examining current medical practice and re-orientating it by taking account of particular themes in other contemporary and historical systems of medicine. The unrecognised thread which unites and gives coherence to all these medical systems is the role of mystery. It must be wholeheartedly acknowledged if the current mistakes and problems of western medicine are the revealed and understood, so that more plausible moral and scientific foundations for western medicine can be established.
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Sverigin, Ildar. "Mystery and the Kingdom." Kent State University Honors College / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=ksuhonors1368188105.
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Strunk, Joann. "MYSTERY, MAGIC AND POSSIBILITIES." The Ohio State University, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=osu1276875301.
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Lynch, James Alan. "Mystery in the landscape : procedures for assessing and mapping mystery in a rural landscape." Virtual Press, 1987. http://liblink.bsu.edu/uhtbin/catkey/543780.
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Over the last two decades, researchers in landscape perception research have responded to the problem of preserving landscape scenery by examining issues of landscape management, planning and design in a number of countries. One of the underlying problems encountered over this period of time has been a lack of landscape perception theories essential to development of an integrated approach to assessing and mapping scenic value. The "Information Processing Model" proposed by Kaplan and Kaplan (1982) has received a considerable amount of attention in application of a theoretical model for landscape assessment. It describes concepts related to cognitive processes which provide an objective, analytical basis for understanding observers' preference for landscape scenery. In a Pioneering research effort, Brown and Itami (1982) used this theory as a basis for assessing and mapping scenic quality.However, the one component not successfully incorporated into the model has been mystery. Research has continued to reveal the underlying structure of the mystery attribute. This study looks at validating a refined definition of the mystery component of the Kaplan Model and develops a quantitative procedure based upon physical landscape characteristics and inherent landscape composition classes for predicting and mapping this mystery attribute, in the rural Indiana landscape. This study utilizes MultiDimensional Scaling to test the mystery component of the Kaplans' model and to confirm the dimensions of the mystery model as proposed by Gimblett and Fitzgibbon (1987). Ninety color slides of rural landscape scenery were presented to 26 respondents who rated each photograph on a five point scale for mystery. The selecticn of the mappable variables used to describe the four variables of mystery and landscape composition classes were based on the relationships of the mystery variables to the prediction of mystery in the study. The predictive model developed in this study incorporates land form and land use measures and each were assessed and combined to derive composite ratings of mystery. These groups were normalized and weighted in relationship to each other in order to derive composite values of mystery which then were mapped. The results of this research strongly theoretical model yet has the capability to be spatially illustrate a clearer understanding of the variables contributing to the perception of mystery and reveals a comprehensive procedure for assessing and mapping mystery. Finally, this research strongly supports the Kaplan and Kaplan (1982) conceptual model as a reliable, comprehensive mapped and utilized by researchers and practioners in the overall quest for determining scenic quality for landscape preservation and management practices.Department of Landscape Architecture
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Canizares, Galo. "Exquisite Corpses : an architectural mystery." Thesis, Massachusetts Institute of Technology, 2014. http://hdl.handle.net/1721.1/89939.
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Thesis: M. Arch., Massachusetts Institute of Technology, Department of Architecture, 2014.Pages 160 and 161 are blank. Cataloged from PDF version of thesis.
Includes bibliographical references.
In 1937, writing about the parallels between mystery fiction and urban dwelling, Walter Benjamin wrote, ""in times of terror, when everyone is something of a conspirator, everybody will be in the position of having to play detective." That is to say that anxieties present within the built environment often lead to a series of actions closely related to those undertaken by detectives. Using this as a departure point, this project seeks to reconstitute a discussion of meaning within architecture through the use of narrative, anachronous formal languages, and literary devices. If we are to take the dismissal of postmodern architectural discussions as a given, we can place meaning as an archaic subject matter limited to autonomous formal readings (i.e. dialogues of surface, geometric complexity, etc) and non-existent in the context of large architectural production (i.e. real estate development, efficiency in construction methods, etc). However, revisiting linguistic analogies and a nostalgia for lost artifacts and pairing them alongside contemporary concerns of urban dwelling and architectural agency, we can re-establish culture-centric modes of architectural production (ones not limited to parametric or positivistic attitudes). By embracing the fictional dimension of an architectural project, and exploring the limits of that fiction, Exquisite Corpses determines a more specific understanding of narrative architecture, one that does not dismiss or marginalize the subject matter but augments it. A fictional narrative suggests that contemporary discussions of meaning in architecture must be taken to certain limits in order to promote agitations, explore morals, and even mediate anxieties-much in the same way detective mysteries operate. While previous attempts at promoting these themes rely largely on architecture ad extremum (read: paper architecture, utopia) this project operates at the scale of the detective mystery or the parable. It sets up an allegorical framework that situates Exquisite Corpses within the lineage of real projects with heavy theoretical underpinnings (Tschumi's La Villette, Rossi's urban plazas), but also accepts the dismissive value of fiction. Ultimately, the goal is to revisit a spectral dialogue excluded from most contemporary architectural production, and suggest a probable methodology around which to have discussions of collective memory, meaning, signification, and public identity.
by Galo Canizares.
M. Arch.
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Bez, Cardoso Paula. "Light and Mystery in Architecture." Thesis, KTH, Ljusdesign, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-280032.
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Studies suggest that mystery can increase curiosity and interest for certain spaces. This topic becomes highly relevant in current times when contemporary architecture turns its concerns towards sharp vision. The result is a legacy of highly instagramable buildings, that lack the quality of generating emotional engagement and pleasing other senses than vision (Pallasma, 1996). In fact, it is this impossibility to completely understand something in the visual field that characterizes mysterious spaces. Yet, the lack of clear information may cause dichotomous, sometimes overlapped, feelings. From anxiety to expectation of a pleasant reward or of finding a magical secret spot. In both cases, the consequence of mystery is feeling of anticipation and, consequently, willingness to explore the space to overcome that feeling. There seems to be a consensus among the masters of architecture about the power of light and shadow to create mysterious, curious and magic atmospheres. However, the subjectivity involved in the perception of mystery and its associations make it a hard quality to be assessed. This thesis intends to shine a light in the topic and contribute to equip architects and designers with a tool that might help to create more sensitive, engaging multisensorial architecture.
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Semtner, Alexis. "Magic, Mystery, Illusion and Magic." VCU Scholars Compass, 2008. http://scholarscompass.vcu.edu/etd/1072.
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Janoušková, Gabriela. "Mystery shopping jako nástroj řízení." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-193494.
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The thesis deals with mystery shopping as an important instrument of management, through its application in the company BAŤA, a. s., specifically in the store BAŤA Praha - Letňany. The aim is to apply the mystery shopping, which checks and then evaluates the appearance and tidiness of store, conduct, behavior, appearance and neatness of staff and also the level of customer service and to find out if the technical factors of store and the way of employees behavior to regular customers in the store, may be the cause of lower sales compared with the same period in 2014. The aim is also to propose recommendations to streamline the management of staff to improve customer service and remove deficiencies of service and store, which provide another increase of sales, increase of customer satisfaction and customer loyalty. The thesis is divided into theoretical and practical part. The theoretical part explains the concepts of management and mystery shopping. This part also deals with the different levels of management, developmental concept of management, inclusion of MS within the management system, its usability, users and also the advantages and disadvantages of its use, its particular phases, techniques and, ultimately, as well as its efficiency and success. The practical part deals with the application of research methods in the form of mystery shopping on the company BAŤA, a. s. in all its phases. Based on the information that has been processed to evaluate results, was evaluated appearance and tidiness of store, personnel area and also these two areas have been evaluated overall. The practical part of the thesis includes also suggestions and recommendations for the company BAŤA, a. s.
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Dykstra, Magdolene. "Polyanthroponemia: A Pursuit of Mystery." VCU Scholars Compass, 2018. https://scholarscompass.vcu.edu/etd/5321.
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I wish I could believe in something. Having grown up in a religious household, I have continually teetered between faith and doubt. Landscapes seen and unseen are my last source of awe; here my doubt is suspended – for a moment. Using unfired clay, I create alternate landscapes inspired by sublime philosophy. The sublime experience is born in a sense of amazement linked to fear of something beyond our understanding or control. The amazing intricacy of microbiology, a whole universe existing alongside and inside us, fascinates me. The abundance of unfamiliar life in my work triggers a cautious curiosity. My imagined worlds push beyond the boundaries provided for them invading our tense reality. These unfamiliar landscapes offer a window of escape, where viewers explore their relationship to an alternate world which bears similarities to our own.
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Purcell, Michael. "Mystery and method : the mystery of the other, and its reduction in Rahner and Levinas." Thesis, University of Edinburgh, 1996. http://hdl.handle.net/1842/12250.
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Karl Rahner, responding to the problems raised by Kant's critical philosophy, sought to present a Thomistic metaphysics of realism in a modern thought-form through a reduction of the interrogative thrust of the intellect to its possibility conditions, and so, like Marechal before him, attain an absolute affirmation of Being. Rahner's transcendental system, however, would seem to have been overtaken by a more existential stress in phenomenological thinking. Emmanuel Levinas, with his thought of the Other and his attempt at an excendence from Being, would seem at first glance to sit uncomfortably alongside Rahner's system, yet, a closer reading of both unearths a remarkable convergence in their thinking. The deeper phenomenological reduction which Levinas undertakes to reveal the inter-subjective context of consciousness helps to humanise Rahner's approach. This thesis attempts a fruitful confrontation of both thinkers by, firstly, indicating the tension between Rahner's own philosophical propaedeutic and his theological writings, particularly on grace, mystery and the love of God and neighbour, where he affirms that human existence is ultimately reductio in mysterium and that human fulfilment is to be found in a personal relationship with a human Other. A second purpose is to show how these same theological themes can be developed from within Levinas' own thought, and how his own philosophy can provide a worthwhile context for Christian theology. The thesis unfolds by considering the various methods - metaphysical, transcendental and phenomenological - which surround both thinkers (Chapter 1) and then proceeds to outline their various philosophical influences (Chapter 2). Since the notion of Being as self-presence is fundamental in Rahner, and since Levinas refuses a philosophy of presence, Chapter 3 questions the privilege of presence. This will lead, in its turn, to a rethinking of the notion of subjectivity: the subject is not to be consider as presence-to-self but as a relationship with the Other (Chapter 4). This relationship is experienced in Desire (Chapter 5) and in the responsibility experienced before the face of the Other (Chapter 6). The relation between ethics (the good) and Being is pursued in chapter 7. Finally, the notion of mystery is indicated as the theme which inspires the work of both Rahner and Levinas (Chapter 8). Rahner's unmastered mystery will become Levinas' incomprehensible infinity in the presence of which the subject is called to response and responsibility.
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Razak, Ajmal M. "The concept of mystery in Edwin Arlington Robinson's murder mystery poems : between knowing and not knowing." Virtual Press, 1993. http://liblink.bsu.edu/uhtbin/catkey/862272.
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This study demonstrates that Edwin Arlington Robinson's keen interest in mystery is reflected in his poetry. However, he creates an unusual subgenre--the unresolved mystery. Definitions from the Oxford English Dictionary, religious treatises, and philosophical works, helped formulate a working definition of the word mystery. I then selected eight murder poems from The Collected Poems -- "The Tavern," "The Whip," "Stafford's Cabin," "Haunted House," "Avon's Harvest," "Cavender's House," "The Glory of the Nightingales," and "The March of the Cameron Men" and three poems from the Uncollected Poems and Prose of Edwin Arlington Robinson --"The Miracle," "For Calderon," and "The Night Before." In these murder mystery poems, Robinson fails to provide definite motives or conclusive evidence or reliable narrators--all necessary components to solve a mystery. These violations of mystery writing rules appear both in his long and short poems.In the short poems, without exception, Robinson provides no motives. Dead bodies indicate that crimes have been committed, but none of the perpetrators is brought to justice, and in some cases, not even identified. Hence, the presence of relevant, but skimpy details disallow solving the mystery with any degree of certainty. In addition, the long poems exclude clear motives, hard evidence or reliable narrators--all of which prevent the reader from reaching a sound conclusion. Other poems suggest the involvement of supernatural beings. Consistently, all his murder mystery poems conclude with the mystery either partially or completely unresolved.Department of English
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Schnyder, Philipp. "Mystery Shopping als Marktforschungsmethodik im Einzelhandel." St. Gallen, 2005. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/01653930001/$FILE/01653930001.pdf.
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Reddan, Marion. "Heidegger and the mystery of being." School of English Literatures, Philosophy and Language - Faculty of Arts, 2009. http://ro.uow.edu.au/theses/825.
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Martin Heidegger has been described as the philosopher of being. His work is a critique of the dualistic thinking of the metaphysical tradition, where being is regarded as a fundamental ground, and indubitable knowledge is prioritised over sensuous experience. Heidegger’s own view is that being is an absence of ground, and a dynamic process in which things emerge into presence from concealment. Whereas the tradition interprets being as a concept, Heidegger focuses on what he describes as “the experience of being.” His inquiry draws upon the medieval mystics’ relationship to God, and the Presocratic philosophers’ experience of wonder at the mystery of existence. In an attempt to understand being itself, Heidegger analyses the being of the human, “Dasein.” He argues that because we find ourselves thrown into the world and having to face the imminent possibility of death, we engage in a process of self-creation by projecting ourselves into possibilities. In his later work, Heidegger presents the idea that being and Dasein belong to each other, and can only be understood on the basis of an originary form of difference that is both a union and a separation. My theory is that the dualities structuring thought and language are a consequence of our existence as embodied, spatio-temporal beings, and that metaphysics is one of the ways in which that duality is expressed. I compare Heidegger’s notion of originary difference with the concepts of chōra in Plato, and the apeiron in Anaximander. The two Greek philosophers describe a dynamic, non-dual state of potential from which everything that exists is generated and sustained. Such a state is reflected in the interpretations of mystical experience, where subjects in various traditions throughout history have reported a sense of oneness in the apparent dissolution of the temporal and the spatial. In contrast to Heidegger’s later view that mysticism is an expression of metaphysics, I propose that mystical experience is a pathway to the experience of being. {Contact author: vkaqm88d@netspace.net.au}
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Kavanagh, Edward Karl Andrew. "The fifth glorious mystery, a novel." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1993. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq23853.pdf.
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Parrott, Allen. "Self-directed learning : honouring the mystery." Thesis, University of Bath, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.303028.
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Merriman, Carolyn S. "The Mystery of the NCLEX Unraveled." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/8414.
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Dubrovic, Simone. "The Paternal Mystery of Alexandre Dumas." Miami University / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=miami1217414666.
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Homola, Martin. "Mystery shopping - srovnání Sephora vs. Douglas." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-85926.
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A fight for customer is nowadays a typical sign of business. There is no doubt about an importance of a customer service. If a company doesn't dispose of quality in this point of view, a dissatisfied customer will use competitor's service in future. There is plenty of sellers, who don't master their roles. However, to measure the quality of service is difficult. One of methods that are used by a modern marketing, is mystery shopping. This instrument serves for an identification of imperfections in the process of service, where occurs a contact between the seller and the customer. It reveals a relief and a complete approach of staff to customers. Based on this there is a possibility to compare results with standards and norms of the company, but also with competitors, the market. Identification of the best and the worst parts is a possibility to improve the performance and the quality of service. A topic of my dissertation is usage of mystery shopping to compare the customer service in perfumeries Douglas and Sephora. The aim of the dissertation is to recommend steps concerning customer service to Douglas and Sephora based on results of mystery shopping. Partial aims are judging aspects as the importance of time of shopping, whether there is a difference between quality of customer service during week and on weekend, how much it's important if the customer is a man or a woman, or if the critical factor is customer's age. I will also try to prove that prices in common stores are noticeably higher than in e-shops.
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Farrell, Anne Mary. "Plato's use of Eleusinian mystery motifs /." Digital version accessible at:, 1999. http://wwwlib.umi.com/cr/utexas/main.
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French, Aaron J. "The Christian Mystery and Modern Consciousness." Thesis, The University of Arizona, 2015. http://hdl.handle.net/10150/579325.
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The purpose of this paper is to introduce the reader to types of Christianity that have developed out of such traditions as Gnosticism, the ancient mystery religious, and early Christian mysticism. It seeks to demonstrate how incorporating these esoteric aspects into mainstream Christianity will produce a more informed participant of the Christian faith, as well as a more harmonious religious practice for the postmodern stage of human consciousness. By examining rituals of the mystery traditions, doctrines of the Gnostics, and the beliefs of Christian Mystics—principally those of death and rebirth, i.e. regeneration—one can identify a connection between Christianity and the wisdom of ancient mysteries. The paper will argue why such information is important for the effectiveness of modern Christianity. The frayed ends of esoteric tradition are found to reconstitute in the Christian religious system, particularly within its esoteric branches, and the writings of Christian esotericist Rudolf Steiner reveal spiritual components absent from mainstream Christianity. The Christology of Rudolf Steiner seeks to provide a roadmap to what he argues are the true teachings espoused by Jesus, i.e. that of self-apostleship and a community of free Christian individuals in Christ.
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Strieck, Katia Elisabeth. "The mystery of the "Mystery Sonatas", a musical Rosary picture book (Heinrich Ignaz Franz von Biber, Austria)." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape9/PQDD_0024/MQ50576.pdf.
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BARBARA, JULIO CESAR DA COSTA SANTA. "THE MYSTERY OF THE MAN REVEALED IN THE MYSTERY OF CHRIST: ANTHROPOLOGY FROM GAUDIUM ET SPES 22." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2015. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=26855@1.
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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIROCOORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR
PROGRAMA DE SUPORTE À PÓS-GRADUAÇÃO DE INSTS. DE ENSINO
A presente dissertação trata da centralidade de Jesus Cristo no entendimento do projeto de Deus sobre o ser humano. Esta abordagem encontrou na Gaudium et Spes, especialmente em seu número 22, um lugar significativo, pois permitiu à antropologia teológica uma visão mais unitária. Cristo, Homem Novo, aparece como Homem Perfeito, isto é, paradigma daquilo que o ser humano é chamado a ser. O caminho que faremos terá três momentos. O primeiro será um relato descritivo e interpretativo sobre a gênese e o desenvolvimento da Gaudium et Spes, com uma atenção especial ao tema proposto, o mistério do homem revelado no mistério de Cristo, marcadamente presente no primeiro capítulo do documento, em destaque no número 22. Em seguida, aprofundaremos a centralidade de Jesus no projeto de Deus Pai para o ser humano. A dignidade da pessoa humana se esclarece no mistério de Cristo (GS 22). Nesta afirmação está a mais alta fundamentação da Constituição Pastoral. E, finalmente, iremos explicitar o pensamento de dois grandes teólogos alemães do século XX, Wolfhart Pannenberg, pastor luterano, e Karl Rahner, padre jesuíta católico, que afrontaram o tema da relação entre teologia e antropologia.
This dissertation is about the centrality of Jesus Christ in the understanding of God s project about human being. This approach found in Gaudium et Spes, especially in its number 22, a significant place because it allowed a more unified vision to the theological anthropology. Christ, New Man, appears as Perfect Man, that is, paradigm of what human beings are called to be. There will be three moments on the path we will have. The first will be a descriptive and interpretive account about the genesis and the development of Gaudium et Spes, with special attention to the theme, the mystery of the man revealed in the mystery of Christ, markedly present in the first chapter of the document, highlighted the number 22 . Then we will deepen the centrality of Jesus in the project of God the Father for humans. The dignity of the human person is made clear in the mystery of Christ (GS 22). This statement is the highest reason for the Pastoral Constitution. And finally, we will explain the thoughts of two great German theologians of the twentieth century, Wolfhart Pannenberg, Lutheran pastor, and Karl Rahner, Catholic Jesuit priest who blasphemed the theme of relationship between theology and anthropology.
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Löveström, Maria, and Magdalena Rolker. "Mystery Shopping : anonyma iakttagelser ur ett kundperspektiv." Thesis, Uppsala University, Department of Business Studies, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8774.
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Companies need to receive feedback in order to understand how they should adjust to shifting demands in the market. This study focuses on the Mystery Shopping process and the information it provides. Through qualitative interviews information was gathered which identifies Mystery Shopping as an approach where companies actively seek information with
the help of anonymous “shoppers”. This method is compared to other research methods in order to identify the characteristics of Mystery Shopping. The process contains several steps which are all crucial for the methods validity. If it is performed and handled correctly it can
give the company information on how it performs based on the shopper’s evaluation of the areas defined by the company.
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Hughes, Cheryl Christine Dempsey. "Katharine Drexel : mystery, mission, spirituality and sainthood." Thesis, Durham University, 2007. http://etheses.dur.ac.uk/2444/.
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Katharine Drexel (1858-1955), the founder of the Sisters of the Blessed Sacrament, was canonized by Pope John Paul II on October 1, 2000. This thesis analyzes Drexel’s life and virtues to establish why she became a saint. The examination of Drexel’s life begins in Chapter 2, which discloses the family life of a wealthy Philadelphia debutante, who, nonetheless, learned charity and philanthropy from her banker father and her religious mother. Following the deaths of her parents, Drexel wanted to enter a Catholic convent to spend her life in prayer and contemplation. Chapter 3 details the process of her vocational discernment that was carried out over several years in an epistolary argument with her spiritual director, Bishop O'Connor of Omaha. While he first believed that her vocation was to remain a single woman dedicated to serving the poor through judicial disbursement of her large inheritance, he later decided that she should found a new order of missionary nuns dedicated to the needs of the Native- Americans and African-Americans. Chapter 3 details the difficulties she encountered in the establishing of her new order at a time when the United States was racially divided by both law and custom. Drexel's order grew slowly in the face of open hostility towards her mission, including that of the Ku Klux Klan, and it then declined following the upheavals that came in the wake of the Second Vatican Council. Chapter 4 addresses the spirituality that sustained Drexel throughout her long life. Her deep spirituality was both kenotic and Eucharistie, and it allowed her to face daunting challenges in the mission field. Chapter 5 analyzes why the pope chose to canonize Drexel and entails a study of the process of saint-making as it evolved over the centuries.
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Rhodes, Michael Craig. "Frontiers of reason : on epistemology and mystery." Thesis, Durham University, 2004. http://etheses.dur.ac.uk/3021/.
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This thesis has two parts. The first part is a development of Dionysius the Areopagites' theophanic notion of being, what I call his notion of the mystery of being-as-ikon, in relation to his epistemology and theory of language. The second part is an application of this notion to certain epistemological and linguistic issues in western philosophy. The purpose of the thesis is to develop a Dionysian philosophical theology through the notion of being-as-ikon in dialogue with western philosophy.
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Киричок, В. В. "Управління процесом "Mystery Shopping" в мережі супермаркетів." Thesis, Київський національний універститет технологій та дизайну, 2019. https://er.knutd.edu.ua/handle/123456789/12763.
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Сорочан, Д. В., and Н. Ю. Сорочан. "Управління процесом «MYSTERY SHOPPІNG» в мережі супермаркетів." Thesis, ТОВ Друкарський дім "Папірус", 2012. http://essuir.sumdu.edu.ua/handle/123456789/29108.
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Біловодська, Олена Анатоліївна, Елена Анатольевна Беловодская, Olena Anatoliivna Bilovodska, and М. В. Пузікова. "Mystery Shopping як метод дослідження роздрібної мережі." Thesis, Видавництво СумДУ, 2010. http://essuir.sumdu.edu.ua/handle/123456789/14796.
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Lehovcová, Jana. "Analýza bankovních služeb pomocí metody mystery shopping." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-1394.
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Spojením oblastí marketingového výzkumu a analýzy spokojenosti klientů v bankovním sektoru vznikla práce se jménem "Analýza bankovních služeb pomocí metody mystery shopping". Práce je spojením teoretického úvodu a praktické části rozdělěné do dvou oblastí, jimiž jsou dotazování bankovních klientů a mystery shopping provedený na pobočkách bank. Cílem práce je zjistění míst nižší spokojenosti bankovních klientů a navrhnutí opatření vedoucích k zvýšení této spokojenosti.
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Klusáčková, Jana. "Mystery shopping a jeho využití ve farmacii." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-71895.
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This diploma thesis deals with a research method that is called mystery shopping. The objective is to introduce of this method, its application in practice, interpretation of results and subsequent proposal of recommendations. Marketing research and the main parts of the research process are in diploma thesis defined. A conception mystery shopper, mystery story are also explained and phases of imaginary shopping are taken to part. The application part is realized through mystery shopping in 42 pharmacy in Prague. The study observes the four chain pharmacy Phramaland, Dr. Max, Lloyds a and Schlecker and focuses on their approach to potential customers and evaluation of quality sales. Recommendations for pharmacy are given according to the analysed results. The closure summarizes the important findings of the thesis.
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Stoecklein, Mary, and Mary Stoecklein. "Native American Mystery, Crime, and Detective Fiction." Diss., The University of Arizona, 2017. http://hdl.handle.net/10150/624574.
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Native American Mystery, Crime, and Detective Fiction examines a range of texts, most of them Native-authored, that utilize elements of a popular and accessible literary genre: the mystery, crime, and detective story. The examined texts convey how writers fuse tribally-specific cultural elements with characteristics of mystery, crime, and detective fiction as a way to, as I argue, inform all readers about Native American histories, cultures, and contemporary issues. Exploring how Native American writers approach the genre of mystery, crime, and detective fiction is critical, since it is a sub-genre of American Indian literature that has, to date, received little scholarly attention.
This study considers eight novels and two made for TV movies that are either written by Native American writers, feature Native American characters and settings, or both. The novels and films that are analyzed represent a spectrum of mystery, crime, and detective stories: starting with the historical mysteries about the Osage Oil Murders presented by Linda Hogan and Tom Holm; to the calls to action regarding contemporary issues of justice, jurisdiction, and violence against American Indian women offered by Frances Washburn and Louise Erdrich; to the short series that invoke intricate questions about history and identity created by Louis Owens; and, finally, to Tony Hillerman's immensely popular hard-boiled Navajo tribal policemen who are brought to the small screen by Chris Eyre, where the distinctions between Western and Indigenous conceptions of healing and spiritual belief are highlighted. These novels and films illustrate a range of American Indian mystery, crime, and detective fiction, and my analysis illuminates the ways in which these texts work to inform and transform readers in regard to issues that surround crime and justice within American Indian contexts.
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Radzina, Ausma. "The mystery of the anagōgē in Origen." Chicago, IL : Catholic Theological Union at Chicago, 2008. http://dx.doi.org/10.2986/tren.033-0862.
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Donnelly, Keith. "Three Deuces Down: A Donald Youngblood Mystery." Digital Commons @ East Tennessee State University, 2007. http://amzn.com/1588382273.
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"Bored Wall Street whiz kid Donald Youngblood returns to his East Tennessee hometown and on a whim gets a Private Investigator license. Joined by his best friend Billy Two Feathers, a full-blooded Cherokee Indian, they open Cherokee Investigations and for a few years work small cases and just hang out. Then Don is summoned by the rich and powerful Joseph Fleet to find his missing daughter and son-in-law. As Don and Billy go through the motions of investigating the disappearance, a sinister plot unfolds complicated by a restless girlfriend, a New York mob boss and a killer on the loose with Don in his sights. From the backwoods of Tennessee to the coast of Florida to the streets of New York and half way around the world, Donald Youngblood, with the help of some well-connected friends and a nose for trouble, chases an elusive and deadly foe to extract the ultimate revenge and realize the chase will change his life forever."--BOOK JACKET.https://dc.etsu.edu/alumni_books/1000/thumbnail.jpg
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Donnelly, Keith. "Three Devils Dancing: A Donald Youngblood Mystery." Digital Commons @ East Tennessee State University, 2011. http://amzn.com/0895873982.
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"In Keith Donnelly's third mystery featuring private investigator Donald Youngblood (after Three Deuces Down and Three Days Dead), all the usual players return in Don's biggest case yet. His quiet home life has become a bit more complicated with live-in love Mary Sanders and quasi-daughter Lacy Malone ruling the roost. Then a father's plea for justice for his dead daughter leads Don into a maze of murder as he tries to unravel the mystery of a strange tattoo that is part of a deadly game with rules so sinister only the devil himself would approve.
As the body count mounts and the murders draw national attention, Don and an old FBI nemesis close in on a deranged killer who will not stop until he is either caught or killed.
Matter get even more complicated when a young mother ends up in a coma, an old friend is in bad need of counseling, and a drug kingpin calls in a favor. As Don juggles two cases with the help of partner Billy Two Feathers and a new ally, Oscar Morales, he wonders if becoming a private investigator was such a good idea in the first place."--AMAZONhttps://dc.etsu.edu/alumni_books/1001/thumbnail.jpg
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Donnelly, Keith. "Three Days Dead: A Donald Youngblood Mystery." Digital Commons @ East Tennessee State University, 2009. http://amzn.com/0895873729.
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"When Tennessee private investigator Donald Youngblood solved the Fairchild case in Three Deuces Down, he vowed never again to go hunting for a missing person. With live-in-love and Mountain Center cop, Mary Sanders, and his faithful black Standard Poodle, Don's life has settled back into its old routine. All of that is about to change. An attractive, precocious teenage girl shows up in his office one morning needing help finding her missing mother.
Now, Don must track down a mother gone wrong while trying to find her abandoned daughter a proper home before child welfare gets the scent. To complicate matters, an old flame is being harassed by a former boyfriend, who is not what he appears to be, and she is begging Don to do something about it.
Tracking down the missing mother with the help of his best friend and partner and Don's ever-dangerous new friend, the trail of clues leads to a Las Vegas confrontation where Don comes face to face with henchmen of a Vegas bad boy, and nearly pays the ultimate price."--AMAZONhttps://dc.etsu.edu/alumni_books/1002/thumbnail.jpg
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Donnelly, Keith. "Three Deadly Drops: A Donald Youngblood Mystery." Digital Commons @ East Tennessee State University, 2012. http://amzn.com/089587587X.
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"In the fourth Donald Youngblood mystery more than a year has passed since Don closed the file on the Three Devils case. His personal life is trending upward, his business is booming, and no one has come to him with a case likely to get him killed.
All of that changes when Jessica Crane walks into Don's office, asking him to look into the apparent heart-attack death of her husband. Don is convinced that Mrs. Crane's request is just the delusion of a grieving widow. As he goes through the motions of his investigations, he uncovers a mysterious note and a 20-year-old photograph of a group of soldiers known as the Southside Seven. Don soon thinks the grieving widow might be on to something.
The Silver Star, a soldier with a stress problem, an Army Ranger black ops mission gone wrong, a mysterious assassin, and a missing vial are all pieces to the puzzle that Don races to fit together before anyone else dies.
In the desert of New Mexico, the bayou country of Louisiana, the mean streets of Memphis, and small towns in South Carolina and Kentucky, a haunting mystery unfolds as Donald Youngblood uncovers a startling secret from Desert Storm that haunted the seven men who shared it."--AMAZONhttps://dc.etsu.edu/alumni_books/1003/thumbnail.jpg
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Donnelly, Keith. "Three Dragons Doomed: A Donald Youngblood Mystery." Digital Commons @ East Tennessee State University, 2014. http://amzn.com/0895876272.
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"Outside the small town of Saddle Boot, West Virginia, a bulldozer uncovers a long-buried body. Only four living people know it's that of drifter Johnny Cross. But Johnny Cross was not who he appeared to be. In the early-morning hours a few days later, in Mountain Center, Tennessee, a body is dumped in a downtown back alley, a young female dead less than twenty-four hours. Over the next few weeks, two more dead females turn up in East Tennessee. A serial killer with an unusual signature is on the loose.
The only thing that connects these events is private investigator Donald Youngblood. Don knows the identities of the body in West Virginia and the dead women dumped in East Tennessee. He also knows the bodies are personal messages for him from a killer seeking revenge. A new and deadly game has begun.
In this unique double sequel to Three Days Dead and Three Devils Dancing, Youngblood wrestles with two separate and distinct cases: finding the true identity of Johnny Cross and tracking down a serial killer who seems to be in a big hurry for a final showdown."--AMAZONhttps://dc.etsu.edu/alumni_books/1004/thumbnail.jpg
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Donnelly, Keith. "Three Daggers Dripping: A Donald Youngblood Mystery." Digital Commons @ East Tennessee State University, 2016. http://amzn.com/0895876647.
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"Eight years ago, Sheila Buckworth's ten-year-old son, Michael, disappeared with another young boy. The authorities classified them as runaways--no ransom note, no reason to believe they were abducted. Now, Sheila thinks she knows what happened to Michael and wants Donald Youngblood to prove it.
The case soon intersects with an FBI terrorist investigation when Youngblood and sheriff's deputy Bill Two-Feathers find themselves in the desert of southwest Arizona on the Tohono O'Odham Indian Reservation uncovering a sinister plot to inflict damage on the U.S. government. Racing against time to discover the lair of the terrorist group known as the Midnight Riders, Youngblood and the FBI must thwart the plan before the group can execute its "big event."
Meanwhile, Youngblood's adopted daughter, Lacy, asks him to investigate the death of a classmate. Clay Carr, a local all-state football player, has crashed his car and killed his girlfriend. As Clay remains in a coma, Youngblood learns the crash was no accident. Working with his police-detective wife, Mary, he travels through a maze of dead ends trying to find the person responsible.
Juggling two cases at the same time is nothing new for Donald Youngblood, who once again proves he is up to the tast."--BOOK JACKET.https://dc.etsu.edu/alumni_books/1006/thumbnail.jpg
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Thompson, Terry Foster. "An exploration of some aspects of mystery." PDXScholar, 1990. https://pdxscholar.library.pdx.edu/open_access_etds/4119.
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This thesis project consists of twenty-four paintings, drawings and lithographs dealing with three sub-themes of the larger subject of mystery: the mystery of existence; the mystery of religion; the mystery of the unknown. These themes are explored through manipulations of light, color, compositional arrangement and painting and drawing techniques.
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Suková, Lenka. "Využití mystery shoppingu jako nástroje efektivní kontroly personálu na prodejnách." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-114647.
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The thesis deals with mystery shopping and its use in practice. The goal of thesis is to identify and analyze the possibilities to use this method as a tool for the effective control of sales staff. The thesis is divided into three chapters. The first chapter contains information about retailing and its division. The second chapter deals with mystery shopping including: introduction of the method and its history, MS technics, internationally valid standards for MS and characteristic of the mystery shopper. The last chapter focuses on practical research which was carried out in cooperation with O'Neill company.
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Rudd, David Hilary. "Enid Blyton and the mystery of children's literature." Thesis, Sheffield Hallam University, 1997. http://shura.shu.ac.uk/20301/.
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This thesis examines Enid Blyton as a cultural phenomenon. It seeks to account for her enduring popularity, still immense some thirty years after her death in 1968. However, despite world-wide renown, there is comparatively little serious discussion of her work just as children's literature is itself a neglected area. This thesis uses Blyton as a case study of how cultural studies might open up this marginalised area. It brings together three, often separated lines of investigation textual analysis, production, and reception using the Foucauldian notion of 'discursive threads' to unite them. For textual analysis, three of Blyton's most popular series are examined: 'Noddy', the 'Famous Five', and, to a lesser extent, the 'Malory Towers' books, with other works discussed en passant. The study attends to the literary qualities, but seeks a much wider understanding of the discourses that constitute Blyton's texts, including contemporary events (the context) and other, literary pre-texts. Besides Blyton's own part in the 'production' of her texts (including herself as a text), the study looks more widely at the way Blyton and her work have been manufactured i.e. 'Enid Blyton' as a cultural icon and how this has endured, with amendments, over the generations. The debates around sexism, racism, Englishness and middle-class ethos, which are very much part of the Blyton icon, are closely examined. It is suggested that though there are elements of truth in some of these accusations, they are generally false and, at best, partial constructions. In particular, the Five books are shown to be questioning rather than 'sexist' about the relations between the genders. On racism, a critical analysis is undertaken of the way this whole debate has been constructed, with frequent distortions and misreadings of the texts in question; the terms of reference of such debates are therefore scrutinised, including the history of the golliwog character. In general, it is argued that focusing on these more incidental elements misses the main thrust of Blyton's work, which is largely concerned with another marginalised and disempowered group, children. This fact is most obviously seen in the way that children's own views on Blyton have been largely ignored. Consequently the 'reception' of the texts informs much of the above. Questionnaires were circulated to schools and elsewhere. They were also circulated amongst past readers of Blyton, both in England and abroad, using the Internet. This resulted in some 900 responses from readers, reaching back to those who first read her as children in the 1930s. Interviews were also conducted with contemporary groups of children in schools. These show the very real pleasures involved in reading Blyton, rather than the adult, 'ism'-ridden discourses. Against earlier 'literary' and 'educational' readings, two more apposite ways of reading Blyton are outlined: an approach which situates her in the oral tradition, celebrating the child-hero in a very participatory way, and a psychoanalytically informed reading, the latter showing how Blyton helps create a psychic space within which children can play at being masters of their destiny.
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Rahman, Md Mahbubar, Jay Shockey, and Aruna Kilaru. "Unlocking the Mystery of Oil Biosynthesis in Avocado." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/4839.
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