Dissertations / Theses on the topic 'Municipal water supply Management Melbourne'

This thesis examines the interaction of political-economic restructuring, sustainability, and the governance of municipal services in the province of Ontario, Canada. Two issues are studied: the restructuring of business models, and programs for sustainable infrastructure management (focusing on programs for the reduction of water consumption and production). The primary data are derived from a province-wide expert survey, archival research, a one-day expert workshop, and seven municipal case studies. Since the early 1990s, political-economic restructuring in Ontario predominantly reflects processes and policy orientations consistent with neoliberalization. Two strands of research posit particular relationships between neoliberalization and sustainability. One (associated with political ecology) asserts that neoliberalization yields negative outcomes for environmental policy. The other (ecological modernization) asserts that neoliberal restructuring leads to environmental improvements. This thesis tests and complicates both sets of claims. Specifically, neoliberalization does not necessarily induce improved programming for sustainability and can, hinder its development. Neoliberalization, however, is not the unique hindrance to progress on sustainability. Rather, a techno-physical approach to service delivery combined with governance arrangements that neither empower nor compel a variety of necessary actors presents a key barrier to sustainability. In terms of the restructuring of business models, I find that the primary neoliberal strategy is the depoliticization of governance through the pursuit of arms length business models for service delivery. This, however, is not readily accomplished in complete or straightforward ways. Municipal governments and anti-neoliberal alliances have complex relationships to neoliberalization that prove important in restructuring outcomes. Specifically, neoliberalization is also contested within municipal government and for environmental advocates, although their best option, the municipal department model remains unsatisfactory. Concerning sustainable infrastructure management, the thesis finds that up-take of supply and demand management in Ontario has been limited to date. This results from incentives created by policy processes associated with neoliberalization (specifically new public management) and technically-driven management methods in the water sector. Moreover, where programs for sustainable infrastructure management currently occur, they are rarely motivated by sustainability concerns. Importantly, however, sustainable infrastructure management is underdeveloped for reasons other than neoliberalization; governance arrangements and the continuing supply-side orientation of water utilities are other factors.

In recent years South Africa has experienced numerous service delivery protests. These protests are a result of the lack of delivery of basic services such as water and sanitation (amongst others). To address this, local governments have taken part in benchmarking initiatives (National Benchmarking Initiative, Municipal Benchmarking Initiative) and regulation programmes (BlueDrop,GreenDrop) in an effort to improve the quality of potable water and sanitation services. The latter of these focuses on the quality of the water services delivered and neither focus on the efficiency with which this delivery is achieved. This study uses both nonparametric (data envelopment analysis) aswell as parametric (stochastic frontier) methods to assess the efficiency of water service provision in South Africa over a six year period from 2005 to 2010. Subsequently, the method which is most suited for use in the South African context is proposed. In addition, this study demonstrates how these methods can be used to determine the effectiveness of benchmarking initiatives, namely the National Benchmarking Initiative, in improving the efficiency of water service provision. Furthermore, additional insight into the selection ofm in them out of n bootstrap procedure for efficiency evaluations is established through a simulation study. The inclusion of efficiency evaluations into South African benchmarking initiatives provides new and important insight into the standard of water service delivery. As such, the techniques used in this study illustrate how efficiency analysis can enhance benchmarking initiatives in South Africa.

Thesis (MPhil)--Stellenbosch University, 2006.
ENGLISH ABSTRACT: Urbanisation is a complex phenomenon and is a trend witnessed across the globe. Africa particularly has been experiencing the world’s most rapid rate of urbanization and cities are faced with the resulting pressure on natural resources. Water is one of the resources under pressure and the provision thereof is complicated by the deteriorating quality and quantity thereof. This study takes a brief look at the water situation in a water scarce region in Africa and concentrates on the urban water supply sector. It takes an in depth look at the measures used to secure water supply to a city in this very dry part of the world. The area under study is Windhoek, the capital of Namibia, situated in the southwestern corner of Africa. Namibia is the driest country in Sub-Saharan Africa and is characterised by a semi-arid nature, which results in a very hot and dry climate with erratic rainfall patterns. Windhoek has a low average rainfall associated with very high evaporation rates. No permanent water bodies exist near the city and the bulk of Windhoek’s water supply comes from storage dams quite a distance from the capital. Most of these sources of supply have been developed and are nearing the limit of their potential. A desperate need therefore exists to develop reliable additional water resources to secure the water supply especially during periods of prolonged drought. The case study gives examples of the initiatives taken by water authorities to improve the security of supply and keep up with the growing demand in the city. These initiatives include a dual pipe system for the distribution of semi-purified sewage for irrigation, reclamation of domestic sewerage, aquifer recharge and the implementation of Water Demand Management principles. An analysis of the most efficient and cost-effective means of supply augmentation namely aquifer recharge, have been balanced against the potential water savings of Water Demand Management in the city. The study also takes a brief look at the principles of Integrated Water Resource Management and how it is incorporated in the strategies used to augment supply to the city. The research found aquifer recharge as the most efficient and cost-effective means to augment supply to the city and together with Water Demand Management creates an approach complying with the goals of Integrated Water Resource management. The study concludes by identifying gaps in demand management in the city. It also suggests relevant recommendations on how to increase the effectiveness of Water Demand management.
AFRIKAANSE OPSOMMING: Verstedeliking is ‘n komplekse verskynsel en ‘n tendens wat regoor die wêreld voorkom. Die hoogste voorkoms van verstedeliking vind in Afrika plaas wat groot druk plaas op die natuurlike hulpbronne van stede. Water is een van die hulpbronne onder druk en die voorsiening daarvan word bemoeilik deur die verswakking van die kwaliteit en die beskikbaarheid daarvan. Hierdie studie konsentreer op die watersituasie in ‘n waterskaars streek in Afrika en die stedelike watervoorsieningssektor. Dit behels ‘n in diepte ondersoek na metodes wat gebruik word om die watervoorraad van die stad te verseker in hierdie droogte gesteisterd deel van die wêreld. Die gebied onder bespreking is Windhoek, die hoofstad van Namibië, wat geleë is in die Suidwestelike deel van Afrika. Namibië is die droogste land in die Sub-Saharastreek en word gekenmerk deur gereelde droogtes met ‘n gepaardgaande warm droë klimaat en onreëlmatige reënvalpatrone. Windhoek word gekenmerk deur ‘n lae gemiddelde reënval met ‘n baie hoë verdampingstempo. Geen permanente waterbronne kom in die nabyheid van die stad voor nie en die watervoorraad word gestoor in opgaardamme wat redelik ver van die hoofstad geleë is. Hierdie voorsieningsbronne is voortdurend in gebruik en die voorraad is beperk. Daar onstaan dus ‘n dringende behoefte aan betroubare bykomende waterbronne om voortdurende voorsiening aan die stad te verseker veral gedurende aanhoudende droogtes. Die gevallestudie konsentreer op voorbeelde en inisiatiewe wat deur die Water Owerhede geneem word om die voorsiening van water, aan die immergroeiende behoeftes van die stad te verbeter en te verseker. Hierdie pogings sluit in,‘n dubbele pyplynsisteem vir die verspreiding van halfgesuiwerde rioolwater vir besproeiingsdoeleindes, herwinning van huishoudelike rioolwater, herlaai van ondergrondse watervoorraad en die implimentering van wateraanvraag bestuursmaatreëls. Die geskiktste en mees koste-effektiewe metode van verhoogde watervoorsiening naamlik die herlaai van ondergrondse waterbronne, is ontleed, en die voordele opgeweeg teen die potensiële waterbesparing deur die Bestuur van Wateraanvraag in die stad. Daar is ook kortliks gekyk na die beginsels van Geintigreerde Water Bronne Bestuur en hoe dit by bestaande strategieë ingelyf is om uitbreiding van voorsiening aan die stad te verseker. Die navorsing het bevind dat die herlaai van ondergrondse waterbronne as die geskikste en mees koste-effektiewe metode beskou kan word om die verhoogde aanvraag van die stad die hoof te bied. Die studie word afgesluit deur die tekortkominge in die Water Aanvraagbestuur van die stad te identifiseer. Relevante aanbevelings word gemaak van hoe om die effektiwiteit van hierdie betrokke strategie te verbeter.

By the dawn of the twenty-first century the City of Atlanta was facing a crisis of water quantity and water quality. It was involved in two-decades worth of litigation with the states of Alabama and Florida over access to surface waters that originate within Georgia, a legal dispute that threatened to severely reduce the city’ ability to provide water to its growing metropolitan population. In addition, city officials were in the beginning stages of a four-billion dollar, court-ordered program of improvements to its wastewater infrastructure that was intended to reduce the amount of pollution that spewed into its local rivers and streams. This dissertation examines the origins of these water-related problems by exploring the challenges that Atlanta’s public officials, engineers, and activists faced in planning and implementing an effective environmental policy, with particular emphasis placed on the era of post-World War II metropolitan development. Specifically, it focuses on the city’s historical efforts to achieve the comprehensive management of the area’s water resources, the technological systems adopted and solutions proposed, and the political and social milieu that facilitated or hampered these endeavors. Comprehensive water resources management was a neglected and delayed policy approach that was undertaken in the City of Atlanta only after overt threats of federal intervention. This study argues that although the area’s mid-century regional planners advocated for intergovernmental cooperation in order to manage Atlanta’s limited water supplies, their recommendations were undermined by fragmented local governance, timid political leadership, and public indifference. It further suggests that Atlanta’s water supply managers, through increases in the scale and scope of their operations and a reluctance to increase customer rates, facilitated and encouraged greater water consumption, which, in turn, placed intense burdens on both the natural hydraulic cycle and the city’s wastewater facilities. Lastly, it argues the citizen activists as well as state and federal regulators have utilized the federal court system as a blunt planning instrument when Atlanta’s leaders displayed their seeming incapacity to handle the environmental strains of uncoordinated metropolitan development.

This project developed a model for effective asset management drawn from successful programs in the United States, Australia, and New Zealand. Asset management practices were examined at the City of Ontario Utilities Department; a medium sized utility, and also at the Rainbow Municipal Water District, a small sized utility. Gaps between the ideal model and the existing practices were investigated.

Thesis (MBA)--Stellenbosch University, 2012.
This study gives an overview of the sustainability of potable water supply in rural areas of South Africa in general and four rural areas of uMhlathuze in particular. Three key challenges in achieving sustainable rural water supply are discussed in more detail and later on used to evaluate the inadequacy of financial revenues to cover the full operation, maintenance and replacement of infrastructure. This research study analysed the factors pertaining to the tariff structure used in maintaining and sustaining rendered service. It analysed the current tariff structure that includes the poorest and most marginalised in line with revenue needed to cover recurrence costs. It was the purpose of this study to examine the adequacy of the management system used to sustain the supply of potable water in rural areas, taking into cognisance the costs of rendering the account and of illegal connections combined with high water losses. The study also attempted to link these points to the challenges faced by the rural areas. The sustainability of rural water supply was analysed, based on financial factors, affordability and on the willingness to pay for the service. The researcher first compared the water billing (levies) and payment patterns of each customer in rural areas of uMhlathuze Municipality with others; and secondly, compared the primary data against theory and the literature. Differences and similarities between the collected data and theory were at the core of the analysis The research results determined that the municipality has the capacity to maintain and sustain the potable water supply network in these areas, while dealing with management questions and recommending to management what is needed to ensure that the water reticulation system is run on a sustainable basis. Sustainability of rural water supply seems to be dependent on factors like policy, legal framework and economic factors such as an ability to meet the costs and willingness to pay for rendered service.

The Australian water industry is facing two major challenges: a rise in water demand due to a growing population and a decrease in rainfall availability due to a drying climate. This situation has triggered a re-evaluation of traditional water schemes and promoted consideration of alternatives for sustainable urban water management. One possibility is to replace drinking water usage in garden and outdoor irrigation with non-potable groundwater. This could save almost half of the water supplied in the residential sector, which is the biggest consumer of scheme water in most Australian cities. A major hurdle for the success of such fit-for-purpose groundwater schemes can be the lack of the resident’s participation and support. Currently there are uncertainties about the dynamic nature of individual’s attitudes in terms of satisfaction and accepting behaviours towards the fit-for-purpose water use. This can cause ambiguity in planning and implementation of such projects. The main purpose of this thesis is to address the following specific research questions: What are the factors that determine residential satisfaction with and behaviours towards the fit-for-purpose groundwater system? and What are the implications of such water system for community, water utilities and urban planners? These questions have been addressed through a quasi-experimental study utilizing two northern suburbs in Perth metropolitan: Ridgewood and “The Green”. “The Green” is selected as an experimental suburb and Ridgewood is selected as a control suburb, which is a standard metropolitan suburb having the usual main drinking water system. The use of non-drinking groundwater through the dual water supply system in “The Green” began in 2008 alongside the main water scheme. A broad spectrum of parallel literature from many disciplines was drawn upon to inform the research. Concurrent preliminary informal conversations with local residents and a number of field observations were helpful in refining and contextualising the research hypotheses regarding the determinants of residential satisfaction with the fit-for-purpose groundwater supply system in the context of water sensitive urban development. An exploratory mixed method approach was adopted starting with qualitative preliminary interviews with local residents to inform the development of a survey instrument. This was followed by the administration of the survey questionnaires at household level to collect quantitative data to measure the relationship among variables and test a model of residential satisfaction. The survey data and the secondary data about residential water consumption were analysed to develop a workable model for residential satisfaction with and behaviour towards the dual water supply system and water sensitive urban environment. Finally, qualitative information during stakeholder interviews, meetings, and seminars was used to interpret the planning implications of the model and behavioural responses towards the water system and urban development. The research results indicated that the majority of residents (70%) are satisfied with the nondrinking groundwater supply system in their home and neighbourhood. In “The Green”, the household drinking water consumption was reduced by 40% compared to the metropolitan average; however, excessive garden watering exemptions for new garden establishment caused 30% more water usage in “The Green” than the metropolitan average. This study found that the major components of residential environment satisfaction were the neighbourhood, neighbours, and home. Home satisfaction in “The Green” was determined mainly by home attributes and the garden satisfaction, which in turn was dependent upon garden attributes and satisfaction with the groundwater system. In this way, groundwater satisfaction had an indirect impact on home satisfaction mediated by garden satisfaction. The major determinants of groundwater satisfaction were: positive perceptions of operational issues, and risk of groundwater use (negative relationship), and preference for continuation of the groundwater system after its trial period. The major research findings are explained in Chapter Six, Seven, and Eight. The dynamic nature of community attitudes and community behaviours towards the fit-for-purpose water projects at urban settings were explored, and the planning and development consequences of the implementation of the alternative water systems were explained. The results of this study are highly applicable for water providers, urban planners, and community developers in promoting the successful implementation as well as improvement of fit-for-purpose water systems from a policy perspective. This thesis equally contributes to building knowledge and understanding of residential satisfaction and its relationship to innovative dual water systems in water sensitive urban environments. It facilitates the sustainable management and planning of urban water resources. The research also demonstrates the need to integrate general models of community satisfaction with specific water system attitudes to provide an indication of the role of water supply systems in the overall success of water sensitive developments.

Thesis (MBA)--Stellenbosch University, 2004.
ENGLISH ABSTRACT: South Africa’s efforts to ensure safe drinking-water provision to all have resulted in an admirable reduction in the backlog in drinking-water provision since 1994. However, in the non-metro areas of South Africa poor drinking-water quality is common and, combined with inadequate sanitation, results in a significant and deleterious primary health impact. Given the South African government’s commitment to co-operative government and good governance, and a willingness to both mobilize government funds and to involve the private sector in addressing poor water services delivery by local government, it can be expected that a significant opportunity exists for a “service/product” combination that assists local, provincial and national government in both, (i), the progressive realization of suitable drinking-water quality via a consultative audit, and (ii), an environmental governance function to ensure that acute and chronic issues are timeously identified and resolved. Drinking-Water Quality Management (DWQM) procedures developed and operated by the government research organization, CSIR, have been shown to be effective in achieving (i) and (ii) above. However, CSIR is not the appropriate business environment from which to roll out a commercialized service. This study assesses the prospects of a start-up Small, Medium and Micro Enterprise (SMME) to access and develop the DWQM market in South Africa. A thorough review of the role of governance in the delivery of water services in South Africa is provided, and it is confirmed that DWQM procedures can be expected to contribute towards improvement in drinking-water quality in non-metro South Africa and satisfy government’s requirement of demonstrated good governance (co-operative and regulatory governance) and co-operative government. A situational analysis of the internal (CSIR) and external business environment confirms that a win-win opportunity exists for entrepreneurs from within CSIR to “spin-out” the DWQM services, and thereby fulfill CSIR’s mandate of supporting SMME’s and Black Economic Empowerment (BEE). A summary of considerations for a start-up SMME in South Africa emphasizes the importance of some key factors. A key factor for a SMME selling services to government is the satisfaction of BEE requirements. Additional key factors include the business marketing factors of customer relationship management, delivering value and ongoing evolvement of marketing strategy. A case study involving Stellenbosch Municipality is used to demonstrate the customer centric nature of DWQM, and the positive Value Impact delivered to the client. The above are used to critically consider a Business Action Plan (which has a focus on the first year of operation) and to identify amendments required for the future and separate preparation of a full Business Plan. The short term focused Business Action Plan (BAP) confirms that market forces and opportunities combine with the skills and the background of the start-up team to provide a positive prospect for the startup SMME. Conversion of the BAP to a fully fledged Business Plan will require the development of a full business strategy, and supportive marketing strategy, as the short term focus strategies are inadequate. Importantly, adjustments to the black equity holding should be brought in line with the requirements of the Broad-Based BEE Act.
AFRIKAANSE OPSOMMING: Suid-Afrika se deurlopende pogings om veilige drinkwater te verskaf het gesorg vir ‘n benydenswaardige vermindering in die agterstand in verskaffing van drinkwater sedert 1994. In die nie-metropolitaanse areas van Suid-Afrika is swak drinkwater gehalte egter steeds algemeen en is verantwoordelik, saam met ontoereikende sanitêre infrastruktuur, vir beduidende en dodelike primêre gesondheidsrisikos. Die Suid-Afrikaanse regering is toegewyd tot samewerking met die private sektor en die toepassing van goeie besigheidsbeginsels. Dit is ook gewillig om regeringsfondse beskikbaar te stel indien die betrokkenheid van die privaat sektor kan help om swak waterdienste lewering deur die regering aan te spreek. Daar kan dus verwag word dat ‘n daadwerklike geleentheid bestaan om ‘n “diens/produk” kombinasie daar te stel wat plaaslike, provinsiale en nasionale regering sal bystaan in beide die: (i), progressiewe verwesenliking van geskikte gehalte drinkwater deur middel van ‘n konsultatiewe oudit, en (ii), ‘n omgewings oorsig funksie om te verseker dat akute en kroniese probleme tydig geidentifiseer en opgelos word. Drinkwater Gehalte Bestuur (DWGB) prosedures ontwikkel en toegepas deur die regeringsnavorsingseenheid, die WNNR, is bewys as effektief in die bereiking van (i) en (ii) soos hierbo gemeld. Die WNNR is egter nie ‘n geskikte besigheids-omgewing vir die wyer kommersiële toepassing en verskaffing van sodanige dienste nie. Hierdie studie evalueer die vooruitsigte van Klein, Medium en Mikro Ondernemings (SMME) om die DWGB mark in Suid-Afrika te betree en te ontwikkel. ‘n Deeglike oorsig van die rol van etiese bestuur in die verskaffing van waterdienste in Suid-Afrika word gedoen. Daar word bevestig dat DWGB prosedures na verwagting sal bydra tot die verbetering van drinkwater gehalte in die nie-metropolitaanse Suid-Afrika, maar ook sal voldoen aan die regering se vereistes van daadwerklike en sigbare etiese bestuur (samewerkings en regulatoriese etiese bestuur) en samewerking van die regering en derde partye. ‘n Omgewingsondersoek van die interne (WNNR) en eksterne sake omgewing bevestig dat ‘n wen-wen geleentheid bestaan vir entrepreneurs binne die WNNR om DWGB dienste af te stig, en sodoende ook vir die WNNR om sy mandaat te vervul, by name die ondersteuning van SMME’s en Swart Ekonomiese Bemagtiging (SEB). ‘n Opsomming van die saaklike kwessies vir die stigting van ‘n SMME in Suid-Afrika lei tot die identifisering van ‘n aantal sleutel suksesfaktore se belangrikheid. ‘n Sleutel suksesfaktor vir ‘n SMME, wat dienste aan die regering verkoop, is die voldoening aan SEB vereistes. Verdere sleutel suksesfaktore sluit in die sake bemarkingsfaktor van kliënte verhoudingsbestuur, die lewering van waarde en die volgehoue evolusie van bemarkingstrategie. ‘n Gevallestudie waarin Stellenbosch Munisipaliteit betrokke was word gebruik om die kliënt-gesentreerde toepassing van DWGB te demonstreer, en die positiewe waarde wat aan die kliënt gelewer is, word uitgelig. Laastens word die bogenoemde gebruik om ‘n kritiese evaluering te doen van ‘n Besigheids Aksie Plan (met ‘n fokus op die eerste jaar se bedrywighede). Veranderinge wat vereis sou word vir die voorbereiding van ‘n toekomstige en afsonderlike volledige Besigheids Plan word geidentifiseer. Die korttermyn gefokusde Besigheids Aksie Plan (BAP) bevestig dat marktendense en geleenthede tesame met die vaardighede en agtergrond van die Kleinsake-span ‘n positiewe verwagting skep vir die voornemende kleinsake-bedryf. Die omskakeling van die BAP na ‘n volledige Besigheids Plan vereis ‘n volle Sakestrategie en ‘n ondersteunende Bemarkingsplan, aangesien die korttermyn gefokusde strategieë ontoereikend is. Verdere aanpassings tot die swart aandeelhouding moet gedoen word om te voldoen aan die vereistes van die breëbasis SEB-wetgewing.

Thesis (MScEng)--Stellenbosch University, 2012.
ENGLISH ABSTRACT: South African municipalities are under pressure to improve the current state of the water andwastewater service delivery industry. Knowing that there exists a need for improvement within the municipal water and wastewater industry, the Department of Water Affairs (DWA) launched a municipal strategic self-assessment (MuSSA) initiative to evaluate the business health of the industry. MuSSA asks high level technical management staff five key questions about sixteen key business attribute areas. This study seeks to determine if theMuSSA data can be used to aid municipal decision making, by way of drawing correlations between key performance indicators contained in the MuSSA questions. The correlations are to bring forth areas thatmust be focussed on to improve selected attribute areas requiring attention within municipalities. Three areas have been chosen from theMuSSA data to be investigated in this research project namely; (i)staff skill levels and capacity, (ii)non-revenue water and (iii)the execution of planned water services activities. In the MuSSA questionnaire there are questions addressing each of (i), (ii) and (iii) to determine the municipality’s performance in each of the three areas. Non-parametric statistics are used to determine with which of the MuSSA questions’ answers the relevant questions’ answers significantly correlate for (i), (ii) and (iii). Engineering judgement and expert opinion are used to determine if the questions correlating with the relevant questions for (i), (ii) and (iii) either affect, are affected by or have no relation with the question. These results are then organized using a flow diagram and are discussed in detail by way of a bivariate histogramof each correlation. The investigation revealed that municipalities not having sufficient technical management capacity are not performing well on at least one of the five questions asked on eleven of the sixteen MuSSA business attributes. The skill level of water and wastewater treatment works staff were found to be strongly affected by technical management capacity and skill, water services planning and financial sustainability of the organization. Municipalities training technical management and operational staff showed a high percentage of skilled operational staff employed at treatment works. Water and wastewater treatment works staff capacity are very dependent of the level of skill and capacity of technical management employed by the municipality. Municipalities having appropriate budgets and funding to appoint and train staff showed a tendency to be better at operational staff capacity building than those lacking funding. The reduction of non-revenue water (NRW) showed strong correlations with technical management and network operational repair staff skills and development. Municipalities employing staff with correct skills and experience combined, with commitment from management to reduce NRW by way of monitoring and practicing of pressuremanagement programs, significantly reduced NRW percentages. Equally crucial to the reduction of NRW, as revealed from the investigation, is the practicing of infrastructure asset management within the municipality. It was concluded that municipalities should strive to reach a NRW percentage of 30% or less to become financially stable, due to correlation between funding of routine operations and building up of cash reserve versus NRW percentages. Municipalities wanting to improve the execution rate of planned water services activities are recommended to address, among other factors, technical management skill levels and capacity. Municipalities lacking technical management skill and capacity reported a low percentages of planned activities being executed. Also of high significance, is the technical operational staff skill levels and capacity, due to their involvement in the execution of planned activates. The involvement of council members in water and wastewater planning and the reporting of data and issues to council greatly enhancesmunicipalities’ abilities to execute planned activities. This can mainly be contributed to increased funding in situations where council members support planned projects. The lack of funding was found to be a major inhibitor of the execution of planned activities. Even though a great deal of municipalities indicated that they are effectively spending allocated budgets, this positive indication is not seen in the percentage municipalities executing planned activities and leads to the conclusion that there is a lack of funding. Municipalities taking actions in other areas of their business such as infrastructure assetmanagement and planning were more effective at executing planned activities. In all, it was concluded that technicalmanagement and operational staff skill levels and capacity need to be present for amunicipality to function properly. Municipalities also are in need of funding to execute planned activities and need to become financially self sustainable. One way of working towards the goal of financial self sustainability is the reduction of NRW percentages. The data from this investigation shows great similarity with the literature consulted on the current state and functioning of South African municipalities. The statistical analysis of the MuSSA data accurately revealed correlations among key performance indicators in municipalities. The conclusion can be drawn that investigation of correlations amongMuSSA questions can be used to help aid municipal decision making.
AFRIKAANSE OPSOMMING: Suid-Afrikaanse munisipaliteite is onder druk om die huidige toestand van die water en afvalwater dienslewering te verbeter. Met die wete dat daar ’n behoefte vir verbetering in die munisipale water en afvalwater bedryf is het dieDepartement vanWaterwese ’n munisipale strategiese self-assessering (MuSSA) projekte geïnisieer omdie welstand van die bedryf te evalueer. MuSSA vra hoë vlak tegniese bestuurs personeel vyf kern vrae oor sestien sleutel besigheids aspekte. Hierdie studie poogomvas te stel of dieMuSSA data gebruik kan word om munisipale besluitneming te help verbeter, deur middel van die evaluering van korrelasies tussen die sleutel prestasie aanwysers soos vervat in MuSSA vrae. Die korrelasies bring na vore gebiede waar op gefokus moet word om geselekteerde kenmerk areas binne munisipaliteite, wat aandag vereis, te verbeter. Drie areas uit die MuSSA-data is ondersoek in hierdie navorsings projek naamlik; (i) personeel vaardigheidsvlakke en kapasiteit, (ii) nie-inkomste water en (iii) die uitvoering van die beplande waterdienste aktiwiteite. In die MuSSA vraelys is daar vrae wat elk van (i), (ii) en (iii) aanspreek om die munisipaliteit se prestasie op die drie gebiede te monitor. Nie-parametriese statistiek word gebruik om die oorblywendeMuSSA vrae wat se antwoorde met die relevante vrae se antwoorde korreleer vir (i), (ii) en (iii) vas te stel. Kundigheid en oordeel van ingenieurs word gebruik om te bepaal of die vrae wat korreleer met die relevante vrae vir (i), (ii) en (iii) die relevante vraag beïnvloed, beïnvloed word deur die relevante vraag of geen verhouding het met die relevante vraag nie. Hierdie resultate word dan georganiseer met behulp van ’n vloeidiagram en word in detail bespreek deur middel van ’n tweeveranderlike histogram van elke korrelasie. Die ondersoek het aan die lig gebring dat munisipaliteite wat nie genoegsame tegniese bestuurs kapasiteit het nie swak presteer op ten minste een van die vyf vrae van elf van die sestienMuSSA besigheid eienskappe. Die personeel vaardigheidsvlakke van water en afvalwater behandelings werke word sterk beïnvloed deur die tegniese bestuurskapasiteit en -vaardigheid, waterdienste beplanning en die finansiële volhoubaarheid van die organisasie. Munisipaliteite wat opleiding van tegniese bestuur en operasionele personeel uitvoer het ’n hoë persentasie van opgeleide operasionele personeel werksaam by suiweringswerke. Water en afvalwater behandelingswerke se personeelkapasiteit is baie afhanklik van die vlak van vaardigheid en kapasiteit van tegniese bestuur in diens van die munisipaliteit. Munisipaliteite met toepaslike begrotings en befondsing om personeel aan te stel en op te lei het ’n neiging om beter te presteer met kapasiteitsbou van operasionele personeel as die wat aan ’n gebrek ly van befondsing. Die vermindering van nie-inkomste water (NRW) het sterk korrelasies met tegniese bestuur en netwerkherstel personeelvaardighede en ontwikkeling. Munisipaliteite wat personeel met die korrekte vaardighede en ervaring in diens het, gekombineer met bestuur wat dit nastreef om NRW te verminder by wyse van monitering en uitvoering van druk beheer in water netwerke het aansienlik kleiner NRWpersentasies. Ewe noodsaaklik vir die vermindering van NRW, soos geopenbaar deur die ondersoek is die beoefening van interne infrastruktuur batebestuur deur diemunisipaliteit. Daar is tot die gevolgtrekking gekom dat munisipaliteite daarna moet streef om ’n NRW persentasie van 30% of minder te bereik om finansieel stabiel te word, as gevolg van die korrelasie tussen befondsing van roetine bedrywighede en die opbou van kontant reserwe teenoor NRWpersentasies. Munisipaliteitewat die uitvoeringskoers van beplande waterdienste aktiwiteitewil verbeter, word aanbeveel om onder andere, tegniese bestuurs vaardigheids vlakke en kapasiteit aan te spreek. Munisipaliteite wat nie tegniese bestuursvaardigheid en -kapasiteit het nie, berig dat ’n lae persentasie van beplande aktiwiteite uitgevoer word. Die tegniese operasionele personeel vaardigheidsvlakke en kapasiteit, as gevolg van hul betrokkenheid in die uitvoering van beplande aktiwiteite is ook van groot belang. Die betrokkenheid van lede van die raad by water en afvalwater beplanning en die rapportering van data en kwessies aan die raad verhoog baiemunisipaliteite se vermoëns om beplande aktiwiteite uit te voer. Dit kan hoofsaaklik toegeskryf word aan verhoogde befondsing in situasies waar raadslede beplande projekte ondersteun. Dit is gevind dat die gebrek aan befondsing ’n groot inhibeerder van die uitvoering van beplande aktiwiteite is. Alhoewel ’n meerderheid van die munisipaliteite aangedui het dat hulle begrotings effektief spandeer, word dit egter nie weerspieël in die persentasie munisipaliteite wat beplande aktiwiteite uivoer nie en lei dit tot die gevolgtrekking dat daar n gebrek aan befondsing is. Munisipaliteite wat klem lê op ander gebiede van hul besigheid soos, infrastruktuur batebestuur en beplanning was meer effektief met die uitvoering van die beplande aktiwiteite. Daar is tot die gevolgtrekking gekom dat tegniese bestuur en operasionele personeel vaardigheidsvlakke en kapasiteit noodsaaklik is vir ’n munisipaliteit om behoorlik te funksioneer. Daar is ook ’n behoefte aan befondsing by munisipaliteite om beplande aktiwiteite uit te voer en munisipaliteite moet finansieel onafhanklik en lewensvatbaar word. Een manier om te werk te gaan om finansiële self volhoubaarheid te bereik, is die vermindering van NRW persentasies. Die data van hierdie ondersoek toon groot ooreenkomste met die literatuur wat geraadpleeg is oor die huidige stand en funksionering van Suid-Afrikaanse munisipaliteite. Die statistiese analise van die MuSSA data het akkurate korrelasies geopenbaar tussen die sleutel prestasie-aanwysers inmunisipaliteite. Die gevolgtrekking kan gemaak word dat die ondersoek in terme van die korrelasie tussen MuSSA vrae gebruik kan word om munisipale besluitneming te help verbeter.

Thesis (MDF)--Stellenbosch University, 2012.
The World Bank (1994) concluded that there is a close relationship between infrastructure and economic growth. This also reflects on the water sector because, despite water sector importance, water services infrastructure is probably one of the most difficult to finance, while its deficiency or absence instils a particular burden on society. According to Baietti and Raymond (2005), more than 1.1 billion people worldwide do not have access to safe drinking water, and approximately 2.4 billion are without adequate sanitation. Yet these estimates underestimate the gravity of the situation in relation to access gap and quality of services provided. Most consumers face situations where water services are intermittent and when available the water is not safe for consumption, while sanitation facilities are overloaded, unused or in despair. This research was conducted in the North West Province with municipalities that have the status of water services authorities. This included a combination of district and local municipalities. The North West Province has 11 water service authorities of which nine are local municipalities and two are district municipalities. The competing demands and needs for governments to provide infrastructure for other sectors such as roads and energy further aggravate the stance of finance unavailability for the water sector. The purpose of the study was to highlight the challenges that municipalities face in financing water services infrastructure. The result of the study will provide knowledge and innovative ideas that will allow South Africa‘s municipalities to address challenges of service delivery. At municipal level water services are provided through a variety of approaches, although most involve centralised systems with large supply, distribution and treatment facilities. The social benefits that water services provide are well known, particularly those that relate to public health including reduced morbidity and mortality from waterborne diseases. The challenge is that funding to meet these development objectives is either scarce or entirely unavailable. The Water Services Act 108 of (DWAF, 1997) requires water services authorities and water service providers to put significant efforts into cost recovery for sustainable provision of water services. This aspect has significant challenges which results from widespread poverty and a culture of non-payment from communities inherent as a remnant of protest against apartheid. The scope of the water sector is complex, owing to its diversity, interactions and synergies with other industrial, commercial and financial sectors, and its international nature. Under the current South African constitutional and legislative framework, municipalities will remain to be a major player in the development, financing and delivering of water services infrastructure for sustainable growth and development. Water Services Authorities (WSAs) have responsibilities including protection and management of water resources, provision of adequate and sustainable water services, operation and maintenance of water services infrastructure, monitoring and management of municipal water quality to regulatory requirements and reporting to the Department of Water Affairs (DWA) with regards to the aforementioned. Water service delivery failures at the municipal level are a widespread and fundamental problem in South Africa. At the same time, under the current decentralisation policies, the responsibility for delivering such services is increasingly being delegated to lower levels of government/municipalities that are often ill equipped for the challenge in terms of financial and human resources capacity. Cardone and Fonseca (2006) indicated public administration and financial management capacity at central and sub-sovereign levels of government as limited, and affecting the timely transfer of funding as well as the capacity of municipalities to absorb those funds. Various strategies are needed to enable municipalities to secure and finance their water services infrastructure. These include understanding what bankers are looking for, understanding where donors are going, greater involvement of the private sector, matching service levels to affordability, improving revenues and influencing the regulatory regime.

Thesis (MPA)--Stellenbosch University, 2013.
ENGLISH ABSTRACT: This study gives an analysis of urban water services provision in Zimbabwe in general. The case study of Harare Municipality was used to get an in-depth analysis of urban water provision in an urban set-up and assess the possibility of private sector engagement for water provision. The engagement of the private sector through Public- Private Partnerships (PPPs) in the provision of public services has become a common practice in many countries. The overall benefits noted for the use of these partnerships include increased effectiveness and efficiency of service delivery. The private sector has been favoured for the provision of services, given the financial and expertise benefits that it brings into public service delivery. Water services delivery in many countries in Africa has been dogged by a plethora of problems that include, water losses, poor revenue collection, lack of cost recovery, inadequate financial investment to expand water infrastructure and overall inability to meet demand resulting from urban expansion. Given these challenges, PPPs provide an option for service delivery. These partnerships have been in the form of leases, management and service contracts, as well as concessions for the provision of public services. Private sector participation (PSP) in service delivery in different forms is rooted in various theoretical ideologies that include New Public Management (NPM), Public Value, New Governance and Network Governance. The reduction of the role of government in the provision of public services; the adoption of private sector management style; the use of networks in service provision and participation of the stakeholders are key principles in these theoretical ideologies. These principles have thus been adopted through public sector reforms for service delivery. Case studies from Senegal, Kenya, South Africa and Tanzania are applied in this study, to take note of key lessons on the engagement of the private sector for provision of urban water services, as well as the key determinants of successful partnerships. The institutional and legal framework of reforms undertaken in these countries are analysed as part of the enabling environment for successful partnerships. Data collection for this study was done through key informant interviews, covering water administration issues, water provision challenges and private sector engagement in Harare. The obsolete water infrastructure and inadequate financial levels have affected water provision and coverage in Harare. Unaccounted for water was found to be above 30 percent for the City of Harare, whilst water production levels are much lower than demand. Attempts at engaging the private sector for improving water provision through a concession for the Kunzvi Dam Project have not gone beyond the signing of the contract. What is clear is that there is a lack of a regulatory framework; political willingness, lack of trust, economic uncertainty, lack of financial sustainability and a performance monitoring framework. These are key factors in ensuring a viable public- private arrangement. For private sector involvement to be successful, in the context of this study, the recommendations include the need for a regulatory framework for PPPs in Zimbabwe, establishment of a regulator through policy, political willingness and transparency.
AFRIKAANSE OPSOMMING: Hierdie studie bied ’n algemene analise van stedelike watervoorsieningdienste in Zimbabwe. Die gevallestudie van die Harare-munisipaliteit word gebruik ten einde ’n in-diepte analise van stedelike watervoorsiening in ’n stedelike omgewing te bekom en om die moontlikheid van privaatsektor-betrokkenheid ten opsigte van watervoorsiening te assesseer. Die betrokkenheid van die privaatsektor deur middel van Openbare-Privaatvennootskappe met die oog op die verskaffing van openbare dienste het in vele lande wêreldwyd algemene gebruik geword. Die algehele voordele vir die gebruik van sulke vennootskappe sluit verhoogde doeltreffendheid en deeglikheid van diensverskaffing in. Die privaatsektor geniet voorkeur vir die voorsiening van dienste gegewe die finansiële en kundigheidsvoordele wat dit aan openbare dienslewering toevoeg. Die lewering van waterdienste in vele lande in Afrika word deur ’n oormaat probleme geteister wat waterverliese, onvoldoende betalings, gebrek aan kosteverhaling , onvoldoende geldelike beleggings om waterinfrastruktuur uit te brei, en die algehele onvermoë om aan die aanvraag weens stedelike uitbreiding te voldoen, insluit. In die lig van die vermelde uitdagings bied Openbare-Privaatvennootskappe ’n opsie vir dienslewering. Dié vennootskappe is in die vorm van huurkontrakte, bestuurs- en dienskontrakte, sowel as konsessies vir die verskaffing van openbare dienste, vergestalt. Deelname deur die privaatsektor aan dienslewering in verskillende vorme is gewortel in verskeie teoretiese ideologieë wat Nuwe Openbare Bestuur, Openbare Waarde, Nuwe Leiding en Netwerkleiding insluit. Die vermindering van die regering se rol in die voorsiening van openbare dienste; die aanvaarding van privaatsektor-bestuurstyl; die gebruik van netwerke ten opsigte van diensverskaffing en die deelname van belanghebbendes, is sleutelbeginsels in hierdie teoretiese ideologieë. Hierdie beginsels is dus deur openbare sektorhervormings met die oog op diensverskaffing aanvaar. Gevallestudies uit Senegal, Kenia, Suid-Afrika en Tanzanië is in hierdie studie toegepas met die oog daarop om sleutellesse rakende die betrokkenheid van die privaatsektor ten opsigte van die voorsiening van stedelike waterdienste ter harte te neem, sowel as die sleuteldeterminante van geslaagde vennootskappe. Die institusionele en wetlike raamwerk van hervormings wat in vermelde lande onderneem is, is geanaliseer as deel van die geskikte omgewing vir geslaagde vennootskappe. Data-insameling vir hierdie studie is gedoen deur sleutel ingeligte onderhoude wat wateradministrasie-aangeleenthede, watervoorsiening-uitdagings en privaatsektor-betrokkenheid in Harare dek. Die afgeleefde waterinfrastruktuur en onvoldoende finansiële stelsels het watervoorsiening en dekking in Harare geraak. Daar is bevind dat die onverantwoordbaarheid ten opsigte van water in die stad Harare bo 30 persent was onderwyl waterleweringsvlakke veel laer is as die aanvraag daarvoor. Pogings om die privaatsektor te betrek by die verbetering van watervoorsiening deur middel van ’n konsessie vir die Kunzvi Dam-projek, het nog nie verder gevorder as die kontrakondertekening nie. Wat duidelik is, is dat daar ’n gebrek aan ’n reguleringsraamwerk bestaan, daar is geen politieke wil nie, daar heers algemene gebrek aan vertroue, ekonomiese onsekerheid en ’n gebrek aan finansiële volhoubaarheid, en daar bestaan nie ’n prestasiemoniteringsraamwerk nie. Hierdie is sleutelfaktore ten einde ’n lewensvatbare openbare-private ooreenkoms te verseker. Om privaatsektor betrokkenheid – in die konteks van hierdie studie – geslaagd te maak, sluit die aanbevelings die volgende in: die behoefte aan ’n reguleringsraamwerk vir Openbare-Privaatvennootskappe in Zimbabwe, die totstandkoming van ’n reguleerder deur middel van beleid, ’n politieke wil en deursigtigheid.

Thesis (MScEng)--Stellenbosch University, 2013.
ENGLISH ABSTRACT: This study focuses on the water demand of selected residential properties with access to groundwater in serviced areas of the Cape Peninsula. This winter rainfall region is typified by hot and dry summer months, corresponding to peak garden water demand. Water restrictions in the area are relatively common and primarily target outdoor use. Groundwater serves as an alternative source of water to some consumers in the area, but little is known about the extent of such use and the impact thereof on potable water demand. A major part of the area is underlain by a primary, unconfined aquifer that has been reported to have high exploitation potential. Its unconsolidated sand and shallow water table provides ideal conditions for small scale groundwater abstraction. Several owners of properties situated above the aquifer unit have capitalised on this and utilise groundwater as an alternative to potable water, mostly for garden irrigation purposes. The main objective of this research was to investigate the average extent of the expected reduction in average annual municipal water demand due to private groundwater use at the selected properties in the study area. The methodology involved abstracting data from the City of Cape Town’s registration process for the private use of non-potable water. The data was recorded between 2000 and 2006 and was available only in hard copy format. The registration data was used to identify residential properties with access to private groundwater sources, based on the physical addresses recorded on the registration forms. The rate of groundwater abstraction was not recorded during the registration process, nor was any of the properties spatially referenced. The data set contained information for 4 487 properties, of which 3 764 could ultimately be used in the analysis. Data from a recent hydro-census in Hermanus (which was done by others prior to this study) was used to test the intended research method first. This trial investigation involved only 114 properties and was used to streamline the proposed methodology for application on the full-scale analysis of the City of Cape Town data. Each address was captured electronically, verified manually and filtered to extract only those representing residential properties for which groundwater use was registered. In order to identify the properties spatially, the addresses had to be converted to coordinates through a procedure called geocoding, so as to plot each spatially and obtain the attributes such as stand size, position and the unique Surveyor General’s code. This was necessary in order to link the addresses to the municipal treasury system and obtain their latest available water consumption records using a commercial software package that incorporates consumer information. Next the actual annual water consumption figures were compared with recently published water demand guidelines based on stand size as single explanatory variable. The selected residential stands were divided into pre-defined stand size categories. The average water consumption of all the stands in each size category was calculated and compared with the suggested water demand as per the guidelines used, based on the centre value of the size range of each category. The results of the comparative analysis confirm findings from two earlier studies where lower municipal water use was reported for residential properties with access to groundwater in a summer rainfall region. The results further showed that the mean average annual potable water demand of consumers in the study area with access to groundwater was on average 31.4% lower than those considered without such access in the same region. This represents an average reduction of 333 l/stand/day (about 10 kl/stand/month) in the potable water demand of the selected residential stands. This study therefore confirms that serviced residential stands with access to private groundwater sources in the Cape Peninsula have lower average metered water consumption from the municipal supply system.
AFRIKAANSE OPSOMMING: Hierdie studie fokus op die water anvraag van geselekteerde residensiële erwe met toegang tot grondwater in gedienste woongebiede van die Kaapse Skiereiland. Die gebied is ‘n winterreënvalstreek, met warm, droë somermaande wat saamval met piek water aanvraag vir tuinbou. Waterbeperkings in die area is relatief algemeen, veral op die buitegebruik van water. Grondwater dien as alternatiewe bron vir sommige verbruikers, maar kennis oor die omvang van sulke gebruik, sowel as die impak wat dit het op die aanvraag na drinkbare water is beperk. Die grootste deel van die gebied ter sprake is geleë bo ‘n onbegrensde hoof waterdraer, met berigte hoë ontginningspotensiaal. Die ongekonsolideerde sand en hoë watertafel is ideal vir kleinskaalse grondwateronttrekking. Heelwat van die eienaars van grond wat bo hierdie akwafeer geleë is het die situasie uitgebuit en gebruik grondwater as alternatief vir drinkwater, veral vir tuinbesproeiïng. Die hoofdoel van hierdie navorsing was om die gemiddelde omvang van die verwagte vermindering in gemiddelde jaarlikse munisipale wateraanvraag weens die privaat gebruik van grondwater by die geselekteerde erwe in die studiegebied te ondersoek. Die metodiek het die onttrekking van data uit die Stad Kaapstad se registrasieproses vir die privaat gebruik van nie-drinkbare water behels. Hierdie data, wat tussen 2000 en 2006 vasgelê is, was slegs in harde kopie formaat beskikbaar. Die registrasie data is gebruik om woonerwe te identifiseer met toegang tot privaat grondwater bronne, volgens die fisiese adres verskaf op die registrasie vorms. Die tempo van grondwater onttrekking was nie opgeneem gedurende die registrasie proses nie, so ook nie ruimtelike aanwysings na die ligging van die eiendomme nie. Die datastel het inligting bevat oor 4 487 eiendomme, waarvan 3 764 uiteindelik bruikbaar was in die analise. Data van ‘n onlangse hidro-sensus in Hermanus (wat deur ander gedoen is voor die aanvang van hierdie studie) is gebruik om die beoogde navorsingsmetodiek eers te toets. Die toetsondersoek het slegs 114 eiendomme behels, en is gebruik om die voorgestelde metodologie meer vaartbelyn te maak voor toepassing op die volskaalse analise van die Stad Kaapstad data. Elke adres is elektronies vasgevang, met die hand geverifiëer, en dan gefilter om slegs die residensiele eiendomme waarvoor grondwater gebruik geregistreer is, te behou. Om die ruimtelike verwysing van die eiendomme verder te kon indentifiseer, moes die adresse omskep word in koördinate om sodoende die erwe te kon posisioneer en die erfgrootte, posisie en die unieke Landmeter Generaal kode van elke erf te verkry. Dit was nodig sodat die adresse aan die munisipale stelsel gekoppel kon word om sodoende die jongste beskikbare waterverbruik rekords te verkry deur gebruik te maak van ‘n kommersiële sagteware pakket wat verbruikers-inligting inkorporeer. Hierna is die werklike jaarlikse waterverbruik syfers vergelyk met onlangs gepubliseerde wateraanvraag riglyne, gebaseer op erfgrootte as enkel verklarende veranderlike. Die geselekteerde woonerwe is toe in voorafgekose kategorië verdeel volgens erfgrootte. Die gemiddelde waterverbruik van al die erwe binne elke grootte-kategorie is bereken en vergelyk met die voorgestelde wateraanvraag volgens die riglyne, gebaseer op die middelpuntwaarde van die grootte strekking van elke kategorie. Die resultate van die vergelykende analise staaf die bevindinge van twee vroeër studies wat laer munisipale watervebruik rapporteer vir residensiële eiendomme met toegang tot grondwater in ‘n somerreënvalgebied. Die resultate wys ook dat die gemiddelde jaarlikse drinkbare water aanvraag van verbruikers in die studiegebied wie toegang het tot grondwater, gemiddeld 31.4% laer is as dit van verbruikers wie beskou word sonder sulke toegang in dieselfde streek. Dit verteenwoordig ‘n gemiddelde vermindering van 333 l/erf/dag (rondom 10 kl/erf/maand) in die aanvraag na drinkbare water van die geselekteerde woonerwe. Hierdie studie bevestig dus dat gedienste residensiële erwe met toegang tot privaat grondwater bronne in die Kaapse Skiereiland laer gemiddelde gemeette waterverbruik vanuit die munisipale toevoerstelsel het.

Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2019.
The research provides a broad overview of the problem statement, research objectives, demarcation of the research, research methodology, and significance of the research, a brief literature review and the ethics statement. Theoretical background through a literature review of the selected topic, as well as of the legal frameworks that guide the provisioning of sanitation. The researcher consulted literature that describes the provisioning of sanitation by the City of Cape Town, and the challenges it faces in this regard. The researcher also discussed the legislation that guides sanitation, and five broad themes relating to sanitation, around which the research questions were formulated. The researcher discovered that City of Cape Town employees face a number of challenges that make their job difficult, especially in providing water and sanitation to the communities in Site C in Khayelitsha. The researcher concludes the study and makes recommendations regarding the provision of proper sanitation by the City of Cape Town. These recommendations are based on the study's questionnaire results

The implementation of water policy and the integrated management of water face multiple challenges in South Africa (SA), despite the successes of post-apartheid government programmes in which some significant equity, sustainability and efficiency milestones have been met. This study uses a series of intervention processes into municipal water service delivery to explore the context, constraints, and real-world messiness in which local water authorities operate. The equitable provision of drinking water by local government and the collaborative management of untreated water by ‘water user associations’ are two sites of institutional conflict that have been subjected to broad ‘turnaround’ and ‘transformation’ attempts at the national level. This thesis seeks to explore and understand the use of transdisciplinary research in engaging local water authorities in a process of institutional change that increases the likelihood of equitable water supply in the Lower Sundays River Valley (LSRV). Fieldwork was conducted as part of a broader action research process involving the attempted ‘turnaround’ of the Sundays River Valley Municipality (SRVM) between 2011 and 2014. A multi-method research approach was employed, which drew on institutional, ethnographic, and systems analyses within an evolving, transdisciplinary methodology. In the single case study research design, qualitative and quantitative data were collected via participant observation, interviews and documentary sources. Analytical methods included system dynamics modelling and an adapted form of the ethnographic tool of ‘thick description’, which were linked in a governance analysis. Government interventions into the SRVM failed to take account of the systemic complexity of the municipal operating environment, the interactions of which are described in this study as the ‘modes of failure’ of local government. These modes included the perpetual ‘firefighting’ responses of municipal officials to crises, and the simultaneous underinvestment in, and over-extension of, water supply infrastructure, which is a rational approach to addressing current water shortages when funds are unavailable for maintenance, refurbishment, or the construction of new infrastructure. The over-burdening of municipalities with technocratic requirements, the presence of gaps in the institutional arrangements governing water supply in the LSRV, and the lack of coordination in government interventions are analysed in this study, with policy recommendations resulting. The primary contribution of this study is in providing a substantively-contextualised case study that illustrates the value of systemic, engaged, extended, and embedded transdisciplinary research.

Water security is influenced by the complex interplay between ecological, socio-political, governance and water management systems. Achieving water security is essential for ensuring sustainable development, and challenges with water security are closely linked to the overall experience of poverty that many countries throughout the world, including South Africa, confront. These problems can broadly be understood through three main factors: water availability, access and usage; water governance and management underpin these factors. Water insecurity can often be seen in townships within South Africa, where water service delivery and water access is precarious. This study provides a lens into the water security experiences of two poor township communities in the Sundays River Valley Municipality (SRVM) namely Nomathamsanqa in Addo and Aquapark in Kirkwood. The research assessed water security patterns amongst RDP, township and informal settlement households serviced by the SRVM and found that communities face severe water security problems. Specifically, it was found that all township households encounter frequent water shortages, cuts in municipal water supply and water quality concerns. Issues around the payment for water and dissatisfaction with water service delivery also emerged. The purpose of this research was to allow for community experiences and perspectives to be expressed in an academic space that has previously been dominated by water management and policy makers. The study concludes that these communities within the SRVM experience significant challenges in securing safe water and these are largely due to social water scarcity issues and the difficulties the municipality faces concerning water service delivery.

This study investigated the education and training needs for municipal employees in order to inform an education and training strategy that would address environmental management challenges in Makana local municipality in Grahamstown, Eastern Cape province. The research was conducted as a qualitative case study that made use of questionnaires, document analysis, focus group discussions and interviews as instruments for data generation. Samples of respondents were selected from Makana Municipality employees in top and middle management positions, professionals/technicians and workers, including elected councillors. The study was contextualised through establishing environmental management issues in Makana municipality; establishing organisational needs; development of a learner profile; and through a review of policies and recent trends in adult education. The study established that the Makana Municipality employees are most concerned with the following issues: sanitation; solid waste management; livestock management and fire management. These issues require primary environmental competences among all council employees (top and middle management, professionals and technicians, workers and councillors who work on part-time basis). The educational implications needed to respond to these issues also require an understanding of legislation. The study also established that technical education and training which includes planning, project management, and financial and budgeting competences are necessary amongst the management and professionals. These competences may enable them to develop capacity in environmental management. This study further established the need for social education which includes competences such as communication and social justice. These competences should be developed amongst members of the same group as they need to involve the community in management of the environment. This should enable the municipality to create job opportunities and help change negative attitudes.

A research report submitted to the Faculty of Engineering and the Built Environment, University of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for the degree of Master of Science in Engineering, 2016
The Newcastle Local Municipality (NLM) has been experiencing water supply interruptions since 2010 due to high demand. Between June 2011 to December 2011, water losses ranged from 49% to 62% (about 23 to 30 megalitres per day) in Madadeni and Osizweni townships (Newcastle East). The suburban areas (i.e. Newcastle West) also experienced water interruptions due to collapsing and/or aging infrastructure. About a thousand households in Madadeni were involved in this study to find the cause of the high water losses. Awareness campaigns, repairing household leaks, installation of intelligent meters and the increase of free basic water in indigent households from 6kℓ to 12kℓ per month reduced water losses from about 246 kℓ to 177kℓ per month. If similar Water Conservation (WC) and Water Demand Management (WDM) could be rolled out to the 35 000 households in the NLM and similar results to those in Madadeni are attained, conservative water saving of about 21Mℓ per day could be achieved. This would reduce the demand on the Ngagane Water Treatment Works (WTW) by 20%.
CK2018

The world’s water resources are rapidly deteriorating due to the combined effects of global warming, climate change, population growth and fast development, posing new challenges to water resources managers. Conflicting objectives and expectations of various stakeholders have led to increasing interests in the consideration and resolution of multiple social, economic, environmental and supply sustainability objectives in the management of water supply systems, especially during extended dry periods. This study attempted to develop and assess the potential of a generic decision support framework to assist in evaluating alternative operating rules for multi-purpose, multireservoir urban water supply systems. The multi-objective outranking approach which facilitated the incorporation of stakeholder preferences in the decision making process is a main focus area in this research. The main elements of the framework are illustrated on a case study of the Melbourne water supply system, demonstrating its capabilities for evaluating alternative operating rules under single or group decision-making situations. Eight performance measures (PMs) were identified under four main objectives to evaluate the system performance related to sixteen pre-selected alternative operating rules. Three major stakeholder groups, namely, resource managers, water users and environmental interest groups were represented in hypothetical decision making situations. An interviewerassisted questionnaire survey was used to derive stakeholder preferences on PMs in terms of preference functions and weights as required by the PROMETHEE/GAIA method and its computer software tool Decision Lab 2000. A total of 97 personnel selected from Melbourne Water and Victoria University participated in the survey expressing their preferences on the eight PMs. Finally, an overall ranking for alternative operating rules is obtained together with other output results, which focused on the best compromises between the objectives considered. The method yields reliable and robust results in terms of varying group compositions considered in the case study. The major innovation of this project is the development of a transparent and intuitive multi-objective decision support framework that has potential to be developed for evaluating alternative operating rules for urban water supply systems.

A project report submitted to the Faculty of Engineering, University of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for the degree of Master of Science in Engineerrng,
As has happened throughout the world. environmental and water quality problems related to developing urban and industrial areas and associated accumulation of waste in built-up areas were the main factors in contributing to sanitary awareness in South Africa. The dwindling water resources and persistent deterioration of water quality, more severely in urban areas, necessitates the review the current practice of storm water management in South Africa. Reliable stormwater drainage models evaluating both the water quantity and quality could be essential in confronting the prevailing pollution problems. The objective of this project was conceived to be the development of a system for the simulation of water quality in urban watercourses, A personal computer compatible model for joint transportation of hydrograph and pollutographs in open channels was developed. The model comprises an operational data handling facility, a user friendly and interactive interface. The study revealed that: Urban and Industrial development results in complication of the urban water system. • Single objectivity approaches in management of urban watercourses are outdated . .. The proposed model is capable of simultaneously routing flood and pollutant condiment waves in open channels. Understanding of aspects of the water quality in urban watercourse can be greatly enhanced by the proposed model. The following recommendations were henceforth made: • Detailed study of the nature. quantity and sources of pollutants in the urban water system. .. Sophisticated (dynamic wave. supercritical flow, complicated ..................... hydrodynamic model snould be considered, • Biological and, chemical process in the urban watercourse be incorporated. • Linking of the water quality model to the storm water drainage model,
Andrew Chakane 2018

Water is essential for life, and access to sources of safe water and sanitation facilities is a first-order concern for economic welfare and general well-being. While the majority of residents in developing countries have access to improved water and sanitation services, many parts of the developing world lag significantly behind in this vital infrastructure. This dissertation studies policies aimed at increasing access, quality, and efficiency of improved water and sanitation (WS) services in developing countries. In the following three chapters, I focus on non-technological methods for improving service by eliminating the economic, political, and institutional barriers to safe water and sanitation provision. Chapter 1, “The Buck Stops Where? Federalism and Investment in the Brazilian Water and Sanitation Sector”, shows how weak institutions can undermine public goods service when multiple levels of government share responsibility of provision. In particular, I study how legal ambiguities regarding degrees of governmental authority can lead to systematic underinvestment in public utilities. I examine the Brazilian water and sanitation (WS) sector, which presents an natural experiment of shared provision between state and municipality entities. I look at a legal reform that clarified the relationship between municipalities and states in a quasi-experimental, difference-in-differences framework, using an administrative, municipality-level panel dataset from 2001-2012. I find that when expropriation risk by state companies diminished - self-run municipalities almost doubled their WS network investment. This increase in investment led to a significant increase in access to the WS system in these municipalities. The analysis provides strong evidence that reforms that strengthen residual control rights and eliminate the threat of intra-governmental expropriation can lead to large increases in public goods investment. Chapter 2, “The Role of Basic Sanitation Plans on Service Provision: Evidence from Brazil”, investigates non-technological methods of increasing access to improved water and sanitation (WS) in developing countries. In particular, it presents evidence of the efficiency gains that can be achieved in municipal water provision through the act of formulating and carrying out basic sanitation plans. I exploit the staggered roll-out in implementation of basic sanitation plans throughout municipalities in southern Brazil from 2007-2013. I find that, in the three years after the enactment of sanitation plans, municipalities increased the efficiency of their respective water systems through the tightening up of “leakages" in the system, both in terms of water distribution and bill payment. However, I find no significant increases in the degree of individual access to the systems, suggesting that in the relatively short-run, providers focus on improving the existing system as opposed to building out new infrastructure. Chapter 3, “(Not So) Gently Down The Stream: River Pollution and Health in Indonesia”, addresses the fact that waterborne diseases are the leading cause of mortality in developing countries. We emphasize a previously ignored cause of diarrhea - upstream river bathing. Using newly constructed data on upstream-downstream hydrological linkages along with village census panel data in Indonesia, we find that upstream river bathing can explain as many as 7.5% of all diarrheal deaths. Our results, which are net of avoidance behavior, show no effect of trash disposal on diarrheal infections. Furthermore we find that individuals engage in avoidance behavior in response to trash disposal (visible pollutants) but not river bathing (invisible pollutants). We conduct policy simulations to show that targeting upstream individuals could generate substantial environmental and health savings relative to targeting downstream individuals. This provides a potential road map for low- and middle-income countries with limited resources for enforcement of water pollution.

A research report submitted to the School of Civil and Environmental Engineering, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Science in Engineering, Johannesburg, 2017
Human beings depend on water not only for life itself but also for their economic wellbeing. Water resources play a cardinal role in the creation of everything that human beings produce. Post-apartheid South Africa is in the throes of incredible challenges. One of the more important challenges is access for all citizens to basic services. South Africa is doing this against a backdrop of strongly differential servicing that is its apartheid legacy, which has prompted many commentators to label South Africa a country of two worlds, more specifically, a developed world component and an impoverished developing world component. The challenge with respect to water is to ensure universal access in the context of the added hurdle of South Africa being a water-scarce country. The local municipalities of the Eastern Cape have been facing a number of challenges in the provision of clean, portable water to their communities. This has resulted in inadequate provision of water, meaning that not all communities have access to clean water 24 hours a day The overall objective for this study is to contribute to the body of knowledge available to the water sector about the management of sustainable water supply systems in municipalities, and determine the factors that have undermined the sustainability of water provision at a local government municipal level in the Eastern Cape Province of South Africa. In this research, the effectiveness of local governments, which act as water services authorities (WSA) and providers of water to the rural communities, is examined. To this end, a comprehensive literature review was conducted and data gathered to discover why there has been a failure in the provision of clean drinking water. The results of the research illustrate that institutional incapacity in rural municipalities and widespread poverty serve to undermine the sustainability of the local government sector and lead to breakdowns in services delivery. Measures are proposed that can be adopted to improve the current approaches of water supply in local municipalities.
CK2018

A conceptual end use model for residential water demand and return flow is presented in this thesis. The model requires a unique description of a single residential stand in terms of all its end-uses. The end-uses include toilet flushing, bathing and showering, garden watering, leaks, et cetera. Various parameters describe each of the end-uses. The model predicts five components relating to water demand and wastewater flow at a residence: indoor water demand, outdoor water demand, hot water demand, wastewater flow volume and concentration of solutes in the wastewater. Twelve monthly results are calculated, for each of the five components, to provide a typical seasonal pattern as well as an annual value. The large number of input parameters in an end-use model allows for powerful and detailed analysis. The parameters required to populate the model are discussed and guideline values are presented. The end-use model is used to conduct a sensitivity analysis of each independent parameter for each of the five individual model components. The elasticity and sensitivity is determined at a base point with respect to each parameter for all five results. A research significance index is also devised to integrate the elasticity and availability of data for each parameter. The result is a prioritised list of the most critical parameters for each of the five components, which are the ones that should receive the focus for future study and data recording. The parameters are combined to obtain a list of the overall most important parameters in the model for all components combined, and based on a combination of the elasticity-based rank and the sensitivity based rank. The five most important parameters are the household size, toilet flush frequency, toilet flush volume, the washing machine event frequency and the volume of leaks on a stand. The practical application of the model is illustrated. The researchers first apply the model to mimic a few commonly accepted characteristics of water demand. The effectiveness of some specific water demand management measures are evaluated by adjusting selected model parameters. The measures include xeriscaping, the installation of dual-flush toilets, low-flow showerheads, pool ownership and pool cover use. The model also enables practitioners to obtain an insight into the water use habits of homeowners. The model forms the basis for further research work in the field. Its relatively simple structure and realistic data requirement encourages its integration into existing commercially available software suites for water and sewer system analysis and -management in the civil engineering industry in South Africa, as well as abroad.
Prof. J. Haarhoff

The challenge of water provision in third world cities is to maintain the supply in the context of inadequate and inefficient piped water infrastructure and diminishing raw resources. In order to examine the role of governance in this, I utilize a range of theoretical positions: the welfare orientation, rational choice paradigm, common goods theory and regime theory, and present them as ways to explore the subjective dimension of water provision. Using the city of Jakarta, Indonesia as a case study, this dissertation explores the issues using different perspectives on a single principal focus, the roles of the government and its relations to non-governmental actors. This research used data from secondary materials such as management reports, policy and academic reports, and scientific studies. The major source of primary data were interviews conducted with about 40 key actors. Qualitative analysis used a system of information coding and triangulation. The conclusion reached is that the approach to managing clean water provision needs to be redefined in relation to the water management regimes found in situated research. In Jakarta, one may define three regimes: piped water, surface and shallow groundwater, and deep groundwater. Accessing water from greater urban watershed, treatment plants and a "manufacturing process" results in the delivery of a product. Such a system reduces the possibility of the tragedy of the commons, that is, the over-extraction of groundwater by individuals. But a more inclusive and enforced regulatory system must be established for groundwater, as it remains a needed source of supply. Local and low-technology solutions, international agency assistance, the policies of privatization and decentralization, and better land use planning, all hold out the promise of movement towards a solution. But, as the case study demonstrates, success has so far been mixed. Many options do not address water scarcity at the city level and problems of inequitable service. It is only the prospect government reform towards a better allocation of roles, new management ideas and greater co-operation within and among the water regimes that will lead to better provision of clean water.

Water is both a human right and a valuable commodity. Access to water for the rural poor is an international development concern that has been highlighted by the Millennium Development Goals adopted at the Millennium Summit in 2000 in Dublin, Ireland. South Africa's Free Basic Water policy is the government's response to assuring access to water for all - especially those who cannot pay. The policy, however, is required to work within an economic framework that promotes cost recovery and privatisation. The Free Basic Water Policy was officially implemented in July 2001. The policy was rolled out in most urban areas on or near this date. However, in rural areas it has proven much more difficult, and there are many areas that have not yet seen the implementation of Free Basic Water (FBW). This is partly due to varying financial, technical, political and logistical problems at the local and district municipality level. This research investigates the current situation in rural municipalities, looking specifically at FBW policy, institutional arrangements, operation and maintenance costs, cost per capita and affordability in relation to the Equitable Share allocations. Five case studies - compiled through interviews, document analyses, Participatory Rural Appraisal, and workshops provide a broad scale research base from which to analyse the current implementation of FBW in rural municipalities and ascertain whether this policy is affordable at this level. Water Service Authorities (WSA) are at varying levels of implementation, with few having a fully operational policy that is reaching rural areas. A costing exercise revealed that the service delivery price of water varies, but does follow a trend. From this trend a benchmark cost per capita of R5.84/month was determined. This price, although low, is not currently affordable in some municipalities due to insufficient government grants from National Treasury. These grants are fundamental to the sustainability of FBW and the situation must be resolved if FBW is to reach its target market - the poorest of the poor. The mixed success in the implementation of Free Basic Water in rural areas of South Africa should not be taken as indicative of future trends. As the local government transition to newly devolved powers and functions is completed, the capacity at this level to resolve the challenges is more likely. Subject to the continued strength of the South African economy, this policy could be a solution to the historical failure of service delivery to rural areas.
Thesis (M.Sc.)-University of KwaZulu-Natal, Pietermaritzburg, 2004.

Thesis (M. Dev.) -- University of Limpopo, 2017
The aim of the study was to examine the challenges of water supply management in Umdoni Local Municipality. Two methods were employed to collect data in the study. The first method involved one-on-one interviews with the participants. An interview guide was used to obtain data pertaining water supply services from a water services manager, a municipal manager and ten (10) ward councillors. The second method entailed analysis of documents within the municipality. In this study findings were based on issues such as prioritization of effective water supply for Umdoni Local Municipality, community consultation and participation, addressing capacity constrains in the Municipality such as human resources, water service infrastructure and skills development. The underlying causes of the water supply problems are based on the basic infrastructure, provision of water supply being very poor and dismal across the area. Water serves as a basic need to which everybody has the right to access, however, water supply is unfortunately disrupted by many factors. The findings in this study shows that poor water supply emanates from many factors such as management skills, technical challenges and illegal connections. This study recommends that Umdoni Local Municipality has additions of water plants, building of new reservoirs and upgrades of water pipes, especially in Amahlongwa area as it needs urgent attention.

South African legislation, as summarised in The Strategic Framework for Water Services (Department of Water Affairs and Forestry, 2003), makes local authorities responsible for all water services to individual consumers. As Water Services Authorities (WSAs), municipalities must appoint Water Services Providers (WSPs) to implement water services. The legislation allows a range of organisations to act as WSPs. The Strategic Framework also lays down norms and standards with regards to continuity of water supplies and water quality. The country has adopted a policy of "Free Basic Water", which requires WSAs to provide a basic level of services free of charge. Six kilolitres per household per month is the norm adopted by most municipalities. In deciding on the institutional arrangements for the provISIon of water serVIces, municipalities need to decide what functions, if any, to outsource. Most international literature that reviews experiences of the International Water Decade advocates community management of rural water supplies, pointing to failures of government run, centralised management of rural schemes. A strong reason given for choosing community management is the sense of "ownership" this gives to local communities. Traditional theories on management by government organisations use a "steering" model, in which the government sets the course for policy and administrators implement the policies decided upon. Since the 1980s, a new paradigm for analysing government has emerged, emphasising the limits to governments' power to act as it wishes. The new model is one of networks of various interdependent organisations, often with the government at the centre. Such a model can be used to depict organisational relationships in rural areas of South Africa. In the early 1990s, a number ofNGOs implemented rural water schemes using the community management approach. However, after the passing of legislation making municipalities WSAs, very few municipalities have seriously considered community management, or any formal role for local community based organisations. Efforts to assess the effectiveness of municipalities' water service delivery IS severely hampered by a lack of usable data. Since starting to take responsibility for water schemes from DWAF and other bodies in 2000, municipalities have struggled to manage service delivery effectively, largely due to a shortage of management and technical skills. Alfred Nzo District Municipality (ANDM) is one of the poorest municipalities in the country, with high levels of poverty. Approximately 50% of the rural population have adequate water services, that is 25 litres per person available within 200 metres of the household (Smith, 2006). The operation of services is paid mainly from the municipality's equitable share from national government. This report attempts to assess the effectiveness and efficiency of community management of rural water supplies. This is done by examining ANDM's community management model as a case study. The roles and responsibilities of various actors in the programme were analysed by interviewing the Support Services Agents (SSAs) engaged to co-ordinate the programme. The effectiveness of the water services were analysed using the SSAs' monthly reports, and this was compared with other available data. The experiences of other rural municipalities were also examined, focusing on their experiences with community participation. The model used by ANDM consisted of a water committee or board for each water scheme, which supervised the work of local operators and administrators. Operators carried out minor repairs, while the SSAs did monthly servicing of pumps and motors, and implemented major repairs, largely by supervising local operators and casual labourers. Committees submitted monthly reports to the SSAs, which were used as a basis for reports from the SSAs to the municipality. SSAs also reported on water quality. The figures for continuity of supply (measuring the operability of the infrastructure) varied considerably between the three SSAs. A possible reason for low figures from one SSA was that the figures also reflected water shortages in some schemes. Figures for water quality varied more than those for continuity, leading to a concern about the extent to which sampling and testing procedures were standardised. The figures were compared with figures from attitude surveys on water services recording consumers' perceptions about continuity of supply. The difference in data being measured, and concerns about the meaning of the figures from the SSAs' reports make direct comparisons impossible. However, the data indicates that for schemes served by two of the SSAs at least, a reasonably effective service was rendered. The cost to the municipality of providing water services was R4,19 per person per month, a relatively low figure compared with other municipalities. The four KwaZulu-Natal District Municipalities interviewed all reported negative experiences with community management of rural schemes that they inherited, and all four have opted for a centralised system, one using a partnership with a water board. None of the four municipalities had systematic data on continuity of service. Despite the difficulties in comparing the performance of ANDM to that of other municipalities, it is clear that the system employed by the municipality to use community management with the support of external consultants and NGOs was workable, sustainable and efficient. The participation of local community organisations assisted in some of the common problems that beset rural water schemes such as vandalism and water wastage. The report recommends that: • Municipalities with remote rural water schemes seriously consider community management as an effective and efficient delivery mechanism. • Where community management is employed, it is backed up with effective managerial and technical support. • The Alfred Nzo District Municipality reinstate the contracts with external Support Services Agents, which were the basis of effective management of and reporting on its rural water supply programme, unless equivalent internal capacity has been acquired to do the work done by the Support Services Agents. • Water Services Providers be required by water services authorities to submit regular data on service availability, continuity of supply and water quality, and Water Services Authorities in turn be required to submit similar data to DWAF. • DWAF issues guidelines on how proper separation of regulation and implementation roles be effected between WSAs and WSPs respectively when the WSP function is carried out internally.
Thesis (M.B.A.)-University of KwaZulu-Natal, Pietermaritzburg, 2006.

This was a study of the devolution of water and sanitation management functions from the Department of Water Affairs and Forestry and Rand Water Board to Tshwane Metropolitan Municipality. This affects the functions and the infrastructure that goes with it. This exercise is the fulfilment of the provisions of Water Services Act that empowers municipalities to become Water Services Authorities and where capacity exists to also become Water Services Providers. It was found that though constitutionally, water and sanitation functions resort under municipalities, in the area of study, the Tshwane municipality did not directly deliver these functions. This happened due to the fact that Tshwane did not have human capacity to deal with the functions, they provided the funding as a subsidy to Rand Water Board who in turn provided financial support to Odi Retail Water that is currently responsible for water and sanitation management as a subsidiary to Rand Water Board. The following are recommendations derived from the findings: That the political activities be raised in the areas to encourage people to pay for their services and take responsibility for meter reading on their own like it is happening in Denmark. In Denmark each household reads meters for both water and electricity personally and submits the readings to the municipality for billing. As a result the municipality did not employ special meter readers and by so doing they safe on salaries. That greater resource allocation is made to cover the shortfalls that were experienced due to lack of management capacity and other resources that would enable Tshwane municipality to run the functions on their own. That capacity building and support for professionals be streamlined on the current Odi Retail Water staff for future absorption by municipality. 4. That promotion of community-based development be continued to encourage community ownership on water management functions. This could be done through the formation of community water associations. While community-based approaches are now accepted as the norm, the necessary: capacity to support them in most cases does not generally exist at the higher levels (national, district and local) and Tshwane needs to look at this. Communities currently remain uninterested in taking part in wider water management for a number of reasons, including lack of ownership or control over decisions; lack of real power to make allocation and use decisions; high transaction costs of involvement; and poorly developed frameworks by which the views of large communities can be represented at stakeholder fora. Therefore, Tshwane must make sure that community's interest is supported in all respect. If the municipality cannot handle these functions on its own, then privatisation should be considered for efficient and effective water and sanitation management and provision.
Thesis (MBA) North-West University, Mafikeng Campus, 2002

The study investigates the contribution of WDM towards mitigating scarcity of potable water in cities with particular reference to Bulawayo.WDM origins and its successes are traced. The study classifies scarcity representations into four categories and reveals that the scarcity in Bulawayo satisfies all the four representations hence calls it total scarcity. The research employed document study, questionnaires, interviews and a focus group to collect data. Document study revealed that water restrictions successfully mitigate the scarcity in Bulawayo. Field work partially confirmed the usefulness of WDM in the life of the city and revealed the need to synchronize the conceptualizations of WDM among different stakeholders in order for the paradigm to do even more in terms of mitigating scarcity. The results were interpreted in terms of TPB. The key recommendation of the study is that the city invests in water use behaviour change in order to realise huge water savings.
Development Studies
M.A. (Development Studies)

Thesis (M.Tech.:Civil Engineering)-Dept. of Civil Engineering and Surveying, Durban Institute of Technology, 2005 v, 124 leaves, Annexures 1-10, Appendices 1-4
Lesotho is a land locked country, entirely surrounded by the Republic of South Africa. Maseru is the capital of Lesotho and the country’s main centre for commerce and industry. The study area is located on the North-Eastern outskirts of the Maseru urban area. The catchment occupies an area of 44km2 with a length of about 13 km and channel slope of 0.4 km/km. The Maqalika Reservoir was built in 1983 to meet the water demands for Maseru city up to 1995, and its storage capacity was 3.7 Mm3. The storage is gradually decreasing as sediment, carried by the natural run-off accumulates in the reservoir. Moreover, water pumped into the reservoir from the Caledon River (which is heavily sedimented) adds its own contribution of silt. The reservoir is located in a very densely populated area, and is heavily polluted leading to high purification costs. The study was motivated by the fact that Welbedacht Dam was constructed in 1973 in the Caledon catchment but downstream of Maqalika. After 20 years, 85% of the volume of the dam was silted. The study was intended in finding whether the positioning of the Maqalika reservoir is acceptable and to find its remaining capacity as a water body supplying a fast growing city. Consideration was also given to the effect of land use practices on the water quality of the Maqalika reservoir, including the cost incurred during purification. The water quality data on physico- chemical was collected from the Water and Sewerage Authority and was analysed using excel spreadsheets. Results obtained were compared with WHO, SABS and National Standards of Lesotho. It was found that nitrates, phosphates and faecal coliforms levels were by far above minimum standards rendering water to be very contaminated and the source being leaking sewers, defeacation in dongas and leachate from Tsosane and Lower Thamae dumping site. Iron levels were also high with mean values beyond 0.3mg/l and the source being leachate from dumping sites, poor disposal of scraps and minerals from soil. Conductivity levels were high and the suspected source is waste solid disposal having a maximum of 442mS/m in March 2001. Hardness, temperature and alkalinity do not pose much danger to Maqalika water since recorded results were almost within limits. Turbidity levels were very high and the main source was found to be catchment sedimentation through run-off. For determination of the impact of sedimentation through pumping, hydrological data was obtained from the Department of Water Affair (DWA) and analysed using Excel spreadsheets to get sediment concentrations. A linear regression graph was plotted using discharge against sediment concentration that yielded y = 0.0007x – 0.0019. This was used in the Rooseboom mathematical equation for estimation of volume occupied by sediment from 1983 - 2002 and was found to be 6789 m3. For determination of the impact due to catchment run-off, a map method of estimating sedimentation from ungauged catchments developed by Rooseboom was used and a volume of 4.598 x 106 m3 was obtained showing that the main contributor of sedimentation in the reservoir is catchment run-off. The chemical costs employed during purification were also compared between WASA and Umgeni Water of Kwazulu- Natal and WASA was found to be expensive with 9 cents/kl while Umgeni spent only 5.24 cents/kl.

This research focused on evaluating and comparing the perceptions, water-use behaviour, water conservation awareness and overall water stewardship of participants residing in Hammanskraal and Atteridgeville who have experienced intermittent water supply in their domestic households – due to either water contamination incidents caused by dilapidated infrastructure or water restrictions implemented by the City of Tshwane Metropolitan Municipality during the 2016–2017 drought in the Gauteng Province. The research concluded that the municipality needs to implement proactive water conservation awareness initiatives on an ongoing basis to reduce high water demands and to create a culture of water stewardship, especially in Atteridgeville. Transparent communication is also required from the municipality to instil the necessary trust among the public. It is recommended that the municipality attends to water leaks and ongoing complaints from the public timeously to reduce the current apathy from the public against reporting water-related issues and to ultimately ensure compliance to water restrictions.
Geography
M.Sc. (Geography)