Dissertations / Theses on the topic 'Moral enterprise'

The research undertaken explored social work as a moral enterprise. The study explored social work practice at the 'front-door' of services for children and older people in one English local authority. The study was primarily an interview-based study, but incorporated direct observation and conversational interviewing in order to explore social work practice within Walmsley local authority. Respondents in the four teams were responsible for undertaking assessments, which informed 'threshold-decisions'. The study found social workers were not neutral, impartial decision-makers. Social workers were not merely embedded in decision-making either; decision making was found to be embodied within the culturally and social situated bodies of the social workers. The senses provided social workers with a way of 'seeing' service users and getting a 'feel' for a case. Through embodied assessments, and negotiated performances between social workers and service users, identities were ascribed to service users by respondents. The identities were found to reflect a service users' moral and social position; their 'moral status'. The study highlights the visceral nature of social work practice and argues that moral status is an invisible domain within assessments, but furthers understanding of how social workers make sense of cases. The study found five 'types' of service user within Walmsley local authority; the Vinnie Jones; the Potentials; the Laughable; the Lovelies and the Challengers. The typology helps demonstrate the relationship between moral status, social locations and risk identities. Additionally, the typology illustrates who was found to be deserving, or morally worthy of 'going the extra mile' for.

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Empresas e organizações sociais têm um papel cada vez mais importante no mercado brasileiro. Essas organizações - sejam elas com ou sem fins lucrativos –têm como objetivocausar um profundo e positivo impacto social.Ambas enfrentamtambém o mesmo desafio: financiar as suas operações. Recentemente, dois modelos inovadores de financiamento, o fundo de venture capitalVox Capital e o fundo de empréstimo social SITAWI, entraram no mercado brasileiro para solucionar esse desafio. Este estudo analisa ambos os fundos,associando o problema do financiamento de empresas e organizações sociais às teorias tradicionais de negócio. Mais especificamente, por meio de um estudo de caso,é avaliado se o risco de agência (agency risk) explica as práticas e o designcontratual utilizados pelos fundos. A pesquisa é baseada num estudo de Alemany e Scarlata (2010) sobre a estruturação dos negócios de fundos filantrópicos de capital empreendedor (PhVC, na sigla em inglês) na América do Norte e na Europa. Uma definição chave desse estudo é que organizações sem fins lucrativos, ao contrário daquelas com fins lucrativos, estão sujeitas a uma restrição de distribuição de lucros. Embora Alemany e Scarlata (2010) tivessem descobertoque parceria (stewardship), mais do que o problema de agência (agency problem), explica a estrutura dos negócios dos fundos PhVC, as implicações do presente estudo de caso para o Brasil são diferentes. Os resultados sugerem que o problema de agência,mais do que a parceria,descreve adequadamente os contratos analisados de financiamento. Detectou-seque cláusulas contratuais não foram apenas usadas para mitigar o risco de agênciaresultanteda ausência de uma restrição de distribuição de lucros, mas também para reger as estruturas cooperativas com organizações sem fins lucrativos. No caso de SITAWI, a restrição dos destinatários de fundos de distribuir lucros provou-se uma ferramenta efetiva para alinhar os interesses entre os financiadores e os destinatários dos fundos. Apesar daimplicação da presença de parceria, os contratos do fundo social contiveram cláusulas geralmente usadas para reduzir o risco de agência. No caso de Vox Capital, os destinatários dos fundos eram empresas com fins lucrativos, portanto não sujeitas à restrição de distribuição de lucros. O modelo de negócio de Vox Capital é organizado para impedir qualquer incidência potencial do problema de agência. Ambos os fundos, independentemente da estrutura jurídica dos beneficiários destes fundos, evidenciaram o intuito de garantir a aplicação de práticas de negócio utilizadas pelas empresas tradicionais do setor corporativo em vez daquelas utilizadas no setor social.

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O presente estudo analisa a absorção dos conceitos de defesa da concorrência na ética pessoal de executivos das áreas comerciais de uma grande empresa monopolista. A estratégia que visa à defesa da concorrência é revista para o caso de uma empresa dominante de mercado, cujos planos de marketing devem prever as limitações impostas pela lei, adotando ações para diminuir o risco de infrações. O pressuposto básico da pesquisa é o de que o comprometimento com as práticas de conduta para defesa da concorrência deve estar disseminado entre os valores éticos dos funcionários e, sobretudo, dos gestores, minimizando o risco de problemas criados por decisões tomadas sob pressão, sem tempo hábil para consultas às áreas jurídicas. As conseqüências de atitudes equivocadas dos executivos que atuam diretamente nas áreas de comercialização motivaram a realização de uma pesquisa para estudar a disseminação desses valores morais entre a força de trabalho de uma empresa monopolista. Os conflitos morais esperados entre a busca pela rentabilidade e aumento da participação no mercado versus as atitudes contenciosas de práticas comerciais agressivas foram examinados sob a ótica da sua inspiração filosófica. As convicções éticas entre os gestores de áreas cujas atuações são potencialmente sensíveis às sanções previstas nas normas de conduta antitruste vigentes no país foram pesquisadas através de entrevistas qualitativas semi-estruturadas. O resultado final comprova que os conceitos de defesa da concorrência estão bem sedimentados na ética pessoal dos gestores da empresa pesquisada, minimizando o risco de ações que gerem infrações à legislação do tema. Como resultados secundários da pesquisa, foram obtidos dados que poderão auxiliar em outras análises complementares ligando a presença de valores éticos de boa conduta concorrencial ao cargo exercido na empresa, tempo de experiência e ganhos monetários percebidos. Outra sugestão para estudos futuros seria a extensão da pesquisa para análise da eficiência de programas semelhantes em outras empresas.
The present study analyzes the absorption of the concepts of free market defense in the executive’s moral values of the commercial areas of a great monopolist company. The strategic view to the free market defense is reviewed for the case of a dominant market company, whose marketing plans must foresee the limitations imposed by the antitrust law, having adopted action to lower law infractions risk. The basic assumption of the study was that the compromise with the behavior for free market defense must be spread in the ethical values of the employees and, over all, the managers, minimizing the risk of problems created by decisions taken under pressure, without skillful time for consultations to the legal areas. The consequences of wrong attitudes of the managers who directly act in the commercial areas motivated the accomplishment of a research to study the dissemination of these moral values in the employees of a monopolist company. The moral conflicts expected between the search for the economic results and, on the other side, the commercial usage of litigious attitudes were examined under the optics of its philosophical inspiration. The ethical values of the managers of areas whose performances are potentially sensible to the sanctions foreseen in the effective antitrust behavior in the country were searched by means of half-structuralized qualitative interviews. The final result shows that the competition protection concepts are solid into the staff of managers ethics of the company investigated, minimizing the risk of actions that could generate law violations. Secondary results were data that can help in another complementary research linking the presence of free market defense ethical values with the organization position, professional experience and monetary earnings. Another suggestion for future studies would be the extension of the research to analyze the efficiency of similar programs in other companies.

La spécificité de l’objet de la PI imprime une singularité au régime du contrat d’entreprise. L’affirmation se constate aussi bien au sujet de la PLA qu’au sujet de la PIND et appelaient donc la recherche d’une théorie générale. Concernant la PLA, l’existence de droits moraux de l’auteur perturbe la relation contractuelle et justifie la mise en œuvre d’un formalisme important. L’objectif du législateur est alors de tenter de protéger l’auteur, envisagé comme la partie faible face au maître de l’ouvrage. Et quoique certaines exceptions aient été mises en place, elles demeurent insuffisantes. Une telle méthode « principe – exception » se révèle néanmoins alternativement inutile ou préjudiciable, de sorte qu’il conviendrait de convertir les exceptions en règle commune. À titre d’exemple, l’attribution initiale des droits d’auteur au maître de l’ouvrage dans le cadre de l’œuvre collective ou le logiciel devrait être généralisé. Si la protection apportée à l’entrepreneur dans le cadre du droit de la propriété littéraire et artistique apparaît ainsi excessive, elle est au contraire insuffisante dans le cadre du droit de la propriété industrielle. En effet, en dépit de fondements identiques, le contrat d’entreprise relatif aux droits de propriété industrielle est régi par les dispositions du Code civil, lesquelles ne protègent pas l’auteur ou le créateur. Ainsi, dans ce cadre, l’inventeur ne bénéficie pas d’un droit à la rémunération proportionnelle, car l’aspect économique domine toutes les étapes de la relation contractuelle, de l’obtention de la création à son exploitation. Néanmoins, les règles de l’attributions du droit à la création industrielle ne sont pas claires
The specificity of the subject of intellectual property entitled to a singularity of the contract of enterprise regime. The assertion is evident both on the literary and artistic property as about industrial property and therefore called the search for a general theory.Concerning the literary and artistic property, the existence of moral rights of the author disrupts the contractual relationship and justify the implementation of an important formalism. The aim of the legislator is then to try to protect the author, seen as the weak party to face the project Owner. And although some exceptions have been introduced, they remain insufficient. Nevertheless, such a method "principle - exception" proves alternately unnecessary or harmful, so the exceptions should be converted into common rule. For example, the initial attribution of copyright to the Owner project under the collective work or software should be generalized.If the protection provided to the contractor under the law of literary and artistic property thus appears excessive, it is insufficient otherwise under the law of industrial property. Indeed, despite identical basis, the contract of enterprise for industrial property rights is governed by the provisions of the Civil Code, which do not protect the author or creator. Thus, in this context, the inventor does not have a right to remuneration proportional because the economic aspect dominates all stages of the contractual relationship, obtaining creation to its exploitation. Nevertheless, the rules of the attribution of the right to creation industrial are not clear

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У роботі розглядаються сутність та структура соціально-психологічного клімату в колективі, форми прояву соціально-психологічного клімату в колективі та концептуальні засади використання соціально-психологічних методів у колективі підприємства Надана економічна характеристика діяльності ТОВ «Великодолинський завод ЗБК», проведена психосоціальна діагностика середовища роботи колективу ТОВ «Великодолинський завод ЗБК» та надана оцінка впливу методів регулювання соціально- психологічного клімату в колективі на результати діяльності ТОВ «Великодолинський завод ЗБК». Розроблені пропозицій спрямованих на на формування неформальних стосунків в контексті підвищення організаційної культури в колективі ТОВ «Великодолинський завод ЗБК» та надана оцінка соціально-економічного ефекту активізація методів соціально- психологічного спонукання в наданні послуг персоналом ТОВ «Великодолинський завод ЗБК».
In the work is considered the essence and structure of the socio-psychological climate in the team, the forms of manifestation of the socio-psychological climate in the team and the conceptual principles of using socio-psychological methods in the team of the enterprise The economic characteristics of the Velikodolinsky GBK Factory are provided, the psychosocial diagnostics of the work environment of the Velikodolinsky GBK Factory team is conducted and the impact of the methods of regulating the social and psychological climate in the team on the results of the Velikodolinsky GBK Factory activities is assessed. Recommendations for forming informal relations in the context of improving the organizational culture in the team of Velikodolinsky GBK Factory were developed and the assessment of socio-economic effect was intensified.

This research evaluates how corporate social responsibility (CSR) is constructed and practised in small and medium-sized enterprises (SMEs). The majority of extant research has been in large businesses, but an expanding body of CSR literature does acknowledge the distinct characteristics of SMEs, identifying ways to advance an appropriate research agenda. A significant strand of this literature calls to reclaim the moral foundations of CSR, following recognition that the concept has been constricted by economically rational justifications and a search for the business case. Consequently, a need is identified for practical and theoretical progressions that more accurately explain CSR in SMEs and address the subordination of morality. The following study responds to the calls above and aims to establish the role of two moral perspectives: moral proximity and the ethic of care. Their relevance is explored through an empirical analysis of Spence's (2016) redrawn stakeholder theory and small business social responsibility (SBSR) pyramids. In order to do this, the research adopts a social constructionist perspective, drawing from the experiences of owner-managers through four exploratory focus groups and thirty in-depth interviews. To access a deeper comprehension of CSR, the research is not only framed by ethical theory, but builds on insights from the sociology of economic behaviour. A qualitative content analysis indicates that SMEs rarely justify their CSR engagement in rational economic terms. Motivations go far beyond the economic, with ethical and organisational perspectives most commonly represented. The research confirms that moral proximity and the ethic of care are relevant to accommodate the contextual, relational and dynamic nature of SMEs. These characteristics intensify ethical responsibility towards stakeholders, with both positive and negative implications that regardless, significantly shape the inception and engagement of CSR. From the findings, suggestions are made to enhance the redrawn theories and reiterate the value of these moral perspectives to inform our understanding of CSR in SMEs.

In view of the important role small and medium-sized enterprises (SMEs) universally play as the backbone of national economies and the survival and competitiveness challenges that they face, the purpose of this study was to develop specific models of corporate social responsibility (CSR) for SMEs in Uganda as an avenue to enhance their competitiveness and foster economic development. The primary objective was to gain insight into the deployment of CSR in SMEs, including investigating CSR factors and their potential impact on competitiveness. This study integrates previous findings and theories on CSR activities and SMEs‟ competitiveness into a comprehensive hypothesised model. A comprehensive literature study revealed potential factors that could influence the Increased competitiveness of SMEs in Uganda. Four independent variables (Workforce-oriented, Society-oriented, Market-oriented and Environmental-oriented CSR activities) and three mediating variables (Employee satisfaction, Business reputation and Customer loyalty) were identified as variables influencing the Increased competitiveness (dependent variable) of SMEs. Independent variables were categorised as CSR factors while mediating and dependent variables were categorised as outcomes factors. Furthermore, hypotheses were formulated for possible relationships between the independent, mediating and dependent variables. All the variables in the study were clearly defined and operationalised. Reliable and valid items sourced from various measuring instruments used in other similar studies, were used in the operationalisation of these variables. Furthermore, several items were generated from secondary sources. A structured self-administered questionnaire was made available to respondents identified using the stratified and purposive sampling techniques, and the data collected from 383 usable questionnaires was subjected to several statistical analyses. The validity and reliability of the measuring instrument was ascertained using an exploratory factor analysis and Cronbach-alpha coefficients respectively. An exploratory factor analysis using SPSS 18 for Windows was conducted to identify the unique factors available in the data before applying structural equation modelling (SEM). The data were categorised into models of independent variables (CSR factors) and the mediating variables (Outcomes factors). The items measuring Market-oriented CSR activities and Workforce-oriented CSR activities loaded as expected. The items measuring Environmental-oriented CSR activities loaded onto two separate factors which were renamed Environmental-oriented CSR activities and Regulated CSR activities. One of the items originally expected to measure the construct Society-oriented CSR activities loaded onto Environmental-oriented CSR activities, leaving three items which loaded together onto the Society-oriented CSR activities factor. Four factors constituted the outcomes submodel, namely Customer loyalty, Stakeholder trust, Business reputation, and Employee satisfaction. In this study, SEM was the main statistical procedure used to test the significance of the relationships hypothesised between the various independent and dependent variables. Owing to the sample size limitations, the hypothesised model could not be subjected to SEM as a whole. Consequently, six sub-models were identified and subjected to further analysis. The following independent variables were identified as influencing the dependent variables in this study: Workforce-oriented CSR activities, Society-oriented CSR activities, Market-oriented CSR activities, Environmental-oriented CSR activities, Regulated CSR activities. To establish the influence of the various demographic variables on the mediating and dependent variables, an Analysis of Variance (ANOVA) and Multiple Linear Regression (MLR) analysis were conducted. The respondent‟s position/title in the business, form of enterprise, branch/sector of business, level of education, and the size of business were found to have an influence on the mediating and dependent variables of this study. This study has therefore added to the underdeveloped body of business research in Uganda by investigating a particularly limited segment of the literature, namely SMEs. The study has also identified and developed various models that explain the most significant CSR factors that influence the competitiveness of SMEs. Consequently, this study has put forward several recommendations and suggestions that can enhance the competitiveness of SMEs locally and globally. Further research is encouraged on action-oriented areas such as: the success of different policies and techniques to increase the uptake of CSR amongst SMEs; the economic, social and environmental impact of CSR at sector level; and a typology of SMEs with regard to their engagement in CSR.

Research (e.g., Strike, Gao, & Bansal, 2006) has pointed out that international firms diversifying geographically can be both socially responsible and socially irresponsible. However, the research has failed to provide a strong theoretical explanation based on a major theory. I propose to address this gap by testing two competing perspectives based on institutional theory, i.e., the institutional-transfer approach and the institutional-void approach. Based on relevant literature, I propose a contingency model predicting the different effects of geographic diversification (GD) on corporate social performance (CSP) by focusing on the institutional differences between developed and developing countries. Moreover, arguing that the institutional approaches should also consider the effects of internal firm resources, I also predict the moderating effects of firm slack resources (the slack) on the relationship between the diversification and CSP. Adopting the approach that considers the slack in a continuum of managerial discretion, i.e., low- and high-discretion slack resources (George, 2005), I argue that high-discretion slack can strengthen the relationship between GD and CSP while low-discretion slack can weaken this relationship. To test the above hypotheses, I analyze the data of multinational enterprises (MNEs) listed on the New York Stock Exchange from 2000 to 2015. The whole sample contains 477 MNEs or 1,560 firm/year observations. Through analyzing empirical data, I have obtained evidence that there is a positive relationship between GD and corporate social responsibility (CSR) when MNEs diversify into developed countries. On the other hand, the results show a negative relationship between GD and CSR and a positive relationship between GD and corporate social irresponsibility (CSIR) when MNEs diversify into developing countries. Moreover, low-discretion slack can weaken the relationship between GD and CSR in developing countries. Theoretically, this thesis makes four contributions to the literature. First, it contributes to the GD literature by focusing on CSP. Second, it enriches institutional theory by testing the predictive validity of its two approaches (i.e., institutional-transfer approach and institutional-void approach) on the GD-CSP relationship. Third, it enriches the understanding of CSP research. Finally, it reveals that different types of slack resources could affect the GD-CSP relationship. In addition to the theoretical contributions, this thesis provides findings with practical implications for managers, governments, and stakeholders. First, managers should be aware of the institutional environments where their firms diversify. Second, managers should maintain an appropriate utility to different kinds of slack resources in their firms. Third, the government should reinforce its supervision on MNEs' diversification strategies, especially in developing countries. Fourth, stakeholders should stay alert that MNEs from developed countries can also perform CSIR behaviors.

O presente trabalho tem por objetivo definir o modal de transporte ótimo para componentes comprados que abastecem a linha de produção de uma empresa aeronáutica, ao menor custo logístico. Devido a característica do material e das exigências de órgãos e entidades responsáveis pelo ambiente industrial aeronáutico, os fornecedores são especializados e de origem internacional, pois as indústrias nacionais ainda não têm a certificação exigida para produzir tais materiais, salvo algumas poucas exceções, o que onera e torna a cadeia de suprimentos muito mais complexa. Portanto, para atingir o objetivo proposto utilizou-se um modelo heurístico, que decide o modal de transporte ótimo para transportar estes materiais de sua origem, EUA ou Europa, até seu destino que é o Brasil.
The present paper aims to define an optimum modal of transportation for acquired components used to supply the production line in a Aeronautical Company, based on the lowest logistic cost. Due to the caracteristics of such material and the special requirements of the Governamental agencies as well as the specific agencies that rule the aeronautical industrial environment, the suppliers which are in its vast majority of this net are from abroad. It happens due to the fact that the local Industry do not hold the required certification to manufacture or assemble such materials which throws the costs and its complexity much more present. Some few isolated companies constitute a exception of this general frame. Based on the exposed, to achieve the proposed goal a heuristic model was used, which defines that the best modal of transportation to transport those specific materials from its origin, USA or Europe, to your final destination in Brazil.

Profit, ergonomics, safety, employee morale, quality, efficiency, and productivity are critical components that greatly impact company success within manufacturing organizations. Therefore, it is essential that a valid and reliable systematic approach that encompasses all of these factors be developed for use by top management in today's rapidly changing manufacturing environment. Organizational-level decisions made based upon a single goal or narrow perspective that only considers one of the aforementioned components, such as profit, while ignoring others, such as employee morale, have proven harmful to the long term viability and success of manufacturing companies. Often organizational leaders are not adequately equipped to consider multiple factors that are pertinent to company success due to the complexity associated with considering a large number of organizational variables and the lack of quantitative tools and techniques to assist in this process. Thus, valid, reliable and readily available tools, methods, and techniques for integrating into decision making multiple components of profit, ergonomics, safety, employee morale, quality, efficiency, and productivity are highly needed in today's complex manufacturing business environment. This research responds to the need to develop quantitative models by creating a company success index. This index was developed using an approach to analyze and evaluate multiple factors at the strategic, tactical, and operational levels of an organization that are essential to achieve company success in manufacturing enterprises. The resulting company success index model was validated using information on market share (Specificity = 0%, Sensitivity & Accuracy = 87.5%). Future research related to this topic area should include additional studies to expand upon model validation and verification techniques.
Ph.D.
Department of Industrial Engineering and Management Systems
Engineering and Computer Science
Industrial Engineering PhD

The author designs a comprehensive model to characterise and optimise sustainable performance of small and medium sized enterprises SMEs - in the overall context of physical environment, society, economy and business. This model embraces issues of morality, management system, and environment and uses a corresponding measurement tool to discuss the interplay of these issues with the intention of leading SMEs to continuous improvement. For the design, issues of system thinking have been applied to cope with the complexity of the interplay of the elements. The model and the measurement tool are tested by a longitudinal survey of 27 SMEs in Switzerland and Germany. An outstanding issue of this survey is the interviewing of people from different hierarchical levels and departments of the companies (total: 212 individuals); it provides a comprehensive view of companies' attitudes and behaviours. The survey illustrates that a standardised management system is not decisive for the implementation of an increasingly dynamic and circular system with intensive integration of people. The implementation merely depends on the (moral) attitudes and behaviours of owners or top managers and employees. But SMEs with standardised (especially environmental) management systems generally demonstrate more outcomes towards embedded morality, circularity and integration as well as effectiveness and sustainable performance. Through the design and development of a comprehensive SME model and measuring tool, the author broadens the gap of narrowing SME research concerning optimised performance on individual issues and positions of individual companies to an overall context of society, economy, business and physical environment.

Thesis (Ph. D.)--Industrial and Systems Engineering, Georgia Institute of Technology, 2006.
Hackman, Steve, Committee Chair ; Tovey, Craig, Committee Member ; Platzman, Loren, Committee Member ; Deng, Shijie, Committee Member ; Subramanian, Ajay, Committee Co-Chair.

The idea that ‘business ethics' picks out a distinct discipline within ethical theory is contentious; in particular, it is unclear why theoretical approaches to moral and political philosophy cannot satisfactorily address ethical concerns in the context of business activity, just as they can in the context of other human activities. In response, I argue that some features of the business environment require more focused analysis than currently available. This environment is characterised by the presence of large social groups – business organisations – that are not political in nature, but yet wield considerable power and are the vehicles for complex forms of collective action. The most pressing ethical concern raised by such collective action is collective moral responsibility. I develop an account of collective responsibility that is tailored to business organisations and that combines a number of strands of moral thought – a desert-based account of moral responsibility that is of a kind with that typically applied to individual humans; a pluralistic account of how collective responsibility is generated that is rooted in irreducible group-level properties; and a moderate approach to social ontology that sees nothing mysterious in ‘distinct' collective entities. From this starting point I develop two detailed models that illustrate how business organisations can constitute distinct collective entities that may be held morally responsible. The first shows how such organisations may satisfy the conditions required to hold moral agency, which is typically assumed to be a prerequisite for moral responsibility. The second breaks with this tradition and argues for the possibility of ‘non-agential' moral responsibility in cases where complex organisational structures mediate the actions of the moral agents that populate them. I conclude by showing how this distinct organisational-level responsibility, far from insulating organisation members from personal culpability, illustrates quite distinct standards against which such individuals may be judged.

En esta tesis, a partir de identificar y describir los rasgos principales del capitalismo contemporáneo (desde 1980, aproximadamente, hasta la actualidad, julio de 2014) y de reflexionar cómo, dada su racionalidad instrumental, es capaz de alinear medios de manera altamente eficiente sin evaluar los fines, en sí mismos, que persigue, concluimos que la conformación, la fabricación del ciudadano contemporáneo, lejos de ser casual o natural, responde a las exigencias y necesidades que el propio sistema, en pos de su expansión y crecimiento, genera. Tanto en su faceta de mercancía (como fuerza de trabajo a adquirir), como en su faceta productora (en la ejecución de sus tareas y funciones) como, finalmente, en su faceta consumidora (necesaria para alimentar y acelerar el crecimiento del sistema) el ciudadano medio contemporáneo es producido por el sistema capitalista como un medio más, como un recurso más, necesario para su propia expansión. En su caracterización contemporánea el ciudadano medio es elegido y excluido por el sistema en función de su competitividad global comparada estando, en cierta manera, predestinado a su exclusión, más temprana que tardía, desde el mismo momento de su inclusión. Este proceso de inclusión y exclusión es liderado, ejecutado, en buena medida, por los sujetos caracterizados en nuestra tesis (la alta dirección de las empresas multinacionales cotizadas, representativas de la mitad del Producto Interior Bruto mundial). Específicamente, en lo que respecta a estas figuras, profundizamos en cómo son fabricadas y constituidas como mercancías de alto valor añadido completamente alineadas con los criterios, valores y carácter que el sistema capitalista contemporáneo requiere. La separación entre propiedad y gestión, la maximización de beneficios en el menor plazo, la exigida servidumbre al reino del capital impaciente apátrida y global, el cambio permanente y acelerado y, por último, la competitividad, el crecimiento y la expansión global se traducen en una serie de conocimientos, habilidades, competencias, criterios y valores con los que estos ciudadanos son global e uniformemente producidos (tanto a partir de las realidades empresariales de estas corporaciones multinacionales, de sus culturas corporativas, como, de manera más específica, en las escuelas de negocios) para estar alineados con los fines y para ser capaces de alcanzar los objetivos que el sistema capitalista contemporáneo define y necesita. En su faceta productiva, en el ejercicio de sus funciones, estos gestores son el paradigma de la instrumentalidad del razonamiento del sistema alineando medios para maximizar beneficios en el menor plazo y así tratar de mantener la competitividad global comparada que, sin duda, se les exige. En paralelo, la utilización de todos los medios a su alcance (asesores y consultores especializados) para separar el poder que atesoran de la responsabilidad que se les pudiese atribuir en función de los resultados que de sus decisiones pudieran derivarse, se convierte en una característica clave de estos gestores. En la persecución de la máxima rentabilidad todos los medios disponibles son utilizados, estén estos avalados o sancionados por otros poderes contemporáneos (legales o políticos) o por consideraciones éticas o morales. El fin que, en su condición de primeros ejecutivos de estas multinacionales deben inexorablemente alcanzar, la maximización de beneficios en el menor plazo y la expansión global del propio sistema, dada su conformación en criterios y valores, justifica cualquier toma de decisiones y/o curso de acción en su faceta ejecutiva. Como consumidores, aun a pesar de su alto poder adquisitivo y sus múltiples opciones de compra, acaban, en lo que a sus consumos se refiere, conformando un “habitus”, una pertenencia fáctica al colectivo que estas figuras conforman de modo y manera que les haga reconocibles y les califique como pertenecientes a una élite que, en ocasiones, se convierte en consumidor de referencia. De manera más sintomática, se constituyen como los auténticos consumidores de otros ciudadanos mediante la toma de decisiones ejecutivas para la que han sido conformados. Se constituyen, como figuras emblemáticas que son del capitalismo contemporáneo, en la encarnación del espíritu de dicho capitalismo y en el brazo ejecutor de su expansión, quedando las posibles consecuencias de sus actos, sociales o individuales (aquellas de índole no económico ni financiero con repercusión en el corto plazo) fuera del análisis y/o de los objetivos a alcanzar. Nuestras conclusiones, que conjugan la experiencia y el conocimiento directo de estas figuras (con entrevistas en profundidad realizadas a 400 de estos gestores durante más de veinte años), una visión “desde dentro”, y la reflexión filosófica, externa al propio sistema, una visión “desde fuera”, nos permite caracterizar por primera vez a estas figuras y mostrar no sólo su relevancia y paradigmático e instrumental alineamiento con los criterios del capitalismo contemporáneo, sino también la dramática eficiencia y la implacable eficacia del capitalismo contemporáneo en la violenta conformación del ciudadano que el sistema necesita para su expansión, aunque ni su crecimiento ni la globalización, ni sus consecuencias, responda a unos fines que hayan sido pensados ni valorados por la instrumentalidad del razonamiento del sistema.
In this thesis, after identifying and describing the main features of contemporary capitalism (since 1980, approximately, to present, July 2014) and after reflecting on how, given its instrumental rationality, it is capable of aligning means highly efficiently without evaluating the final objectives, in themselves, that the system itself is chasing, we conclude that the conformation, the production of the contemporary citizen, far from casual or natural, responds to the demands and needs that the capitalism, focused in its expansion and growth, itself generates. Both in his role as merchandise (such as labor force to acquire), and his production role (in the execution of their tasks and functions) and finally in the consumer role (needed to power and accelerate the growth of the system) the contemporary average citizen is produced by the capitalist system as a tool, as a resource necessary for its own expansion. In its contemporary characterization the average citizen is chosen and excluded by the system in terms of its overall compared competitiveness being, in some way, predestined to their exclusion, earlier than later, from the time of its inclusion. This process of inclusion and exclusion is led, performed, largely by the subjects characterized in our thesis (senior management of listed multinational companies, representing half of global GDP). Specifically, with regard to these figures, we delve into how they are made and constituted as high value-added goods completely aligned with the criteria, values and character that contemporary capitalism requires. The key features of this system: the separation between ownership and management, maximizing profits in the shortest possible period, the required easement to the kingdom of eager stateless and global capital, permanent and rapid change and, finally, competitiveness, growth and global expansion; translate into a range of specific knowledge, skills, competencies, criteria and values that these citizens have to have, as they are globally and uniformly produced (both from business realities of these multinational corporations, their corporate cultures, and, more specifically, in business schools) in order to be aligned with the system’s goals and in order to be able to achieve the objectives defined by the contemporary capitalist system and its very demanding needs. In its productive role, in the exercise of their functions, these managers are the paradigm of the instrumentality of the reasoning of aligning means to maximize profits in the shortest period and, therefore, fighting to maintain the global competitiveness that, undoubtedly, is required from their actions. In parallel, the use of all means available (specialized consultants) to separate the power they have from the responsibility that it could be attributed to them (according to the bad results that, potentially, could appear due to their decisions), becomes a key feature in the production role of these managers. Additionally, in the pursuit of maximum returns all available means are used, regardless if they are endorsed or sanctioned by other (legal or political) powers or other contemporary ethical or moral considerations. The goal they must inevitably reach, in his role as chief executives of these multinationals, is maximizing profits in the shortest period of time and, at the same time, the overall and global expansion of the system itself. Considering their conformation, according to the criteria and values of the contemporary capitalism, their decisions, actions and their consequences are always justified according to the contemporary capitalism criteria. As consumers, even despite their high purchasing power and the multiple buying options they have, they end up, just in what their consumption is concerned, forming a "habitus", a factual belonging to the group that these figures conform. Doing so, following a not previously defined but yet existing buying pattern, contributes to make them recognizable and qualifies them as belonging to an elite that often becomes a type of “consumer of reference”. More symptomatically, these figures constitute the real consumers of other citizens by executing their decision making process for which they have been produced. They are, as one of the more emblematic figures of contemporary capitalism, the incarnation of the spirit of the capitalism and the implementation arm of its expansion, leaving the possible consequences of their actions, social or individual (those with non-economic or financial nature) out of their analysis and out of the objectives and goals to be achieved. Our findings, which combine the experience with and the direct knowledge of these figures (in-depth interviews with 400 of these senior managers during the last twenty years), a vision "from within"; and a philosophical reflection, external to the system itself, a view "from outside"; allows us to characterize these figures for the first time. These combined exercises also allow us to show, not only their relevance and their paradigmatic and instrumental alignment with the criteria of contemporary capitalism, but also the dramatic efficiency and relentless effectiveness of contemporary capitalism in violently shaping the kind of citizen that the system needs for its own expansion. Although neither its expansion and growth nor globalization, nor its consequences, have been thought and evaluated by the instrumentality of the reasoning of the contemporary capitalism.

Globalisering har möjliggjort för svenska företag att expandera utomlands och etablera sig påinternationella marknader. Det största hindret för små- och medelstora företag (SMFs) i ainternationaliseringsprocess är avsaknad av finansiella medel och kunskap om den nyamarknaden. På grund av detta är användandet av en utlandsbaserad agent ett bra alternativ. Enagent har en god lokal marknadskunskap och representerar en etableringsform som är mindrekostsam i jämförelse med etableringen av ett dotterbolag. Med hänsyn till detta äranvändandet av en agent ett vanligt tillvägagångssätt bland internationaliserande SMFs.Samtidigt drivs företaget och dess agent av olika mål på grund av skillnader i egenintresse.Trots att en agent är anlitad i syfte att arbeta i enighet med företagets ambitioner, kan denneha ett egenintresse som kolliderar med företaget. Det är därför nödvändigt för företag attskydda det egna intresset genom implementering av olika kontrollsystem. I denna studie harvi använt oss av principal- agentteorin i syfte att förklara förhållandet mellan svenska SMFsoch dess agenter. Utöver detta undersöker vi även hur svenska SMFs kan kontrollera sinautlandsagenter. För att undersöka detta har vi formulerat följande forskningsfrågor: “Hur kanprincipal-agenteorin tillämpas i syfte att beskriva uppdragsrelationen mellan svenska SMFoch dess agent på den internationella marknaden?” samt ”Hur kan svenska SMFs styra attdess agent på den internationella marknaden arbetar enligt företagets önskemål?”. I syfte attbesvara dessa forskningsfrågor har det insamlats och bearbetats teoretiskt material, vilketutgjort underlag för den semistrukturerade intervjuguide som besvarats av studiensintervjupersoner. Detta har resulterat i en analys följt av slutsats där forskningsfrågornabesvaras. Studien avslutas med rekommendationer till framtida forskning.
Globalization has enabled firms to expand abroad and enter international markets. The mainobstacle for small and medium-sized firms in their internationalization-process is the lack offinancial resources and local market knowledge. Therefore, the use of an offshore agent is agood option. An agent holds good local market knowledge and represents an establishmentform that is less costly, compared to the start-up of a subsidiary. Hence, the use of an agent isa common approach amongst internationalized small and medium-sized firms (SME’s).Simultaneously, a firm and its agent are driven by different ambitions due to divergence intheir self-interests. Although an agent is hired to work in unity with the firm’s ambitions, itmay hold a self-interest that collides with the firm’s objectives. Therefore, it is vital for firmsto protect their own interests by implementing different mechanisms that can control theagent. In this study, the principal-agent theory has been applied in order to explain therelationship between Swedish SME’s and their agents. Additionally, it has been investigatedhow Swedish SME’s are able to control their offshore agents on the international market. Toexamine this, the following two research questions have been formulated: “How can theprincipal-agent theory be applied to describe the relation between Swedish SME’s and theiragent on the international market?” and “How can Swedish SME’s control that their agent onthe international market are working in unity with the firm’s requests?” In order to answerthese two questions, theoretical material has been collected and processed in order toformulate the basis of the semi-structured interview guide that has been answered by therespondents. This has resulted in an analysis followed by a conclusion where the researchquestions are answered.

This study argued that the issue of non-state actors requires a comprehensive response that includes the recognition of both non-binding and binding human rights obligations of these actors. It examined critically the emerging norms on voluntary obligations, state responsibility, and direct responsibility of these actors with regard to human rights at both international and domestic levels.

La présente contribution a pour objet d'effectuer une analyse critique de la société unipersonnelle. Une approche conceptuelle démontre qu'une théorie unitaire et cohérente de la notion de société suppose de réserver celle-ci à l'idée d'association entre deux ou plusieurs personnes. De même, en mettant l'accent sur l'utilité de la personnalité morale, celle-ci devrait être réservée aux groupements dotés d'un intérêt collectif. Dans la réalité, la société unipersonnelle n'est qu'une appellation légale consistant à introduire le patrimoine d'affectation d'une seule personne et cela sans fournir des justifications juridiques ou économiques validant sa responsabilité limitée. En outre, la société unipersonnelle n'est pas dépourvue de certaines conséquences négatives pour celui que l'on entend protéger, l'associé unique, alors qu'elle se révèle généralement peu efficace. La société unipersonnelle doit surtout être dénoncée comme une institution entraînant un divorce entre le droit et les faits.

碩士
亞洲大學
經營管理學系碩士在職專班
103
In the era of increasingly fierce competition and globalization,every enterprise racks its brains to seek the method of sustainable development.In recent years, since democracy,freedom,education,economy and mass media have highly developed in Taiwan, nonprofit organizations have increased rapidly.Among them, welfare organizations have also increased of many kinds,therefore donations are increasingly decentralized.In the situation of governmental and external subsidization has become increasingly difficult, evey social welfare organization is trying to find another way to inject financial resources for the sustainable development of organization,many of them even rely on the media to arouse the public concern again.Therefore social enterprises have come into being,which combine social purpose with the pursuit of profit, and it is the most important problem that how these social enterprises to find sustainable ways in this Red Ocean.This study discusses consumer consumption decisions-making of social enterprise product which is based on the theory of reasoned action(TRA), and brings in the point of moral emotions.The result shows that moral emotions can influence consumer attitudes effectively towards the social enterprise products. And if consumers' cognition towards the social enterprise products could be triggered by moral emotions, it's better to strengthen consumers' attitudes towards the social enterprise products.

碩士
銘傳大學
觀光事業學系碩士在職專班
99
In the advent of an ever-expanding market confronted by medical tourism industry and elements from consumer consciousness reawakening; enterprises would be reminded as the fact of how to set up long-term sales and marketing modes of befitting market ethics with the aim to attaining the goal. In addition, keep on marching down the path which leads to success. In light of relevancy, it would be quite self-evident for the importance from such key elements like employee personal ethics. This research expects to explore the moral judgment and behavioral impact between enterprises and their employees through academic studies. This research adopt the medical tourism industry as the model to analyze the impacts of moral judgment and behavior from perspective of enterprise moral climate, code of ethics, personal difficulty level for the amount of responsibility and self-efficacy.

The study sought to investigate the impact of systemic corruption in public enterprises in the Harare metropolitan area in Zimbabwe. This research study used a case and explanatory research designs as its major research approaches. The study was largely prompted by the high level of corruption in public enterprises as reported to the Anti - Corruption Commission and the media. In this study, fourteen (14) directors and twenty six (26) public enterprise officials were used as research subjects. Questionnaires, interviews and documentary reviews were used as research instruments to collect information on the impact of systemic corruption in public enterprises in the Harare metropolitan area. The study showed that low remuneration levels for both low and high level public enterprise officials, patronage appointment to higher level of management and the lack of political will to empower public enterprise officials on the evil of corruption were the causes of systemic corruption. Greed, the disintegration of work morality and ethics in the manner in which public affairs across public enterprises were being handled, were key causes of systemic corruption (see chapter 4 for details). The high level of secrecy in the management of public affairs, the lack of transparency, discipline, fairness, responsibility, equity and weak legal system on corruption were also noted to be corruption drivers. With regard the manifestation of corruption in public enterprises, it was established that systemic corruption occurred in the following forms: abuse of power, fraud, favouritism, embezzlement, weak control, extortion and ghosting.The study also showed that systemic corruption created problems such as administrative inefficiency and parasitism, a social atmosphere of tension and dishonesty within public enterprises (see chapter 4 for details). Corruption reallocated resources to the rich and powerful public officials who were aligned to the ruling party or those in authority. The study also noted that public enterprises officials were using technical complexity in procedures and regulations to conceal under-dealings.It was iv the findings of this study that rewarding for reasons not related to performance, dishonesty, over claiming expenses, falsification of reports/records and favouritism in public enterprises were high. The study also revealed that bid-rigging, shifting from core business, ghosting, and giving gratitude/gift to influence decision were some of the prevalent unethical activities in public enterprises. Against this backdrop, it is recommended that the level of remuneration in public enterprises for public officials is improved so that the minimum grounds for corruption motives are reduced. When salaries are too low, officers are obviously forced to indulge in unethical activities which in turn affect the general public directly or indirectly. It is critical that all public enterprise officials undergo training in the dimension of corruption and corporate governance as a means of empowerment. Corrupt individuals and business organisations in the Harare metropolitan area should not be employed or engaged in public related work and that public affairs must be managed in a transparent and open manner although confidentiality must be observed. The study also recommends that the appointment of public enterprise officials must be based on competence, relevant educational qualifications and experience. Another recommendation is that all cases of corruption must be treated as high level criminal cases which attract longer and deterrent court judgments (see chapter four for details).
Public Administration and Management
M.P.A.

Available theory suggests that both issue and context related factors as well as individual factors influence the ethical decision-making process. This study used an experimental design to investigate whether the issue-related construct reward consequences, an extension of Jones’ (1991) issue-related factor, magnitude of consequences, is a strong predictor of attitude of business stakeholders towards the ethicality of a morally ambiguous action, in this case, a strategic competitor bluff. The study also investigated the predictive capability of the personal moral philosophy dimensions of relativism and idealism in the presence of differential reward consequences in a morally ambiguous context. The study found clear support for the predictive capability of the issue-related factor, reward consequences, for the moral decision-maker, however, the personal factor of business stakeholders’ a priori personal moral philosophy, measured using Forsyth’s (1980) Ethics Position Questionnaire (EPQ), was not found to predict their attitudes towards the morally ambiguous action. These findings were consistent across four different business stakeholder roles considered. The findings did indicate, however, that the relativism dimension of the EPQ moderates the relationship between reward consequences and attitude towards the morally ambiguous action. The contributions of the findings to theory bearing on ethical decision-making in the context of morally ambiguous circumstances and stakeholder management are discussed, as are their implications for business management.
Thesis (Ph.D.)--Gordon Institute of Business Science, 2013
pagibs2014
Gordon Institute of Business Science (GIBS)
unrestricted

碩士
中州科技大學
機械與自動化工程系
103
The data of Economic Bureau show that there are 1,306,729 small and median size enterprises(SEM in short), equal to 97.67% of total enterprises. It means that SEMs play an important role, especially in service sector. Moreover, the Taiwanese economy declined since year 2000. Therefore, the purpose of this research are : (1) During the recession, the situation analysis of managerial authoritarian style and employee’s moral in the SEMs. (2) Will organizational communication influence the relationship between managerial authoritarian style and employee’s moral in the SEMs? (3) Will relationship quality influence the relationship between managerial authoritarian style and employee’s moral in the SEMs? The questionnaire is used. Research sample focus on employees in service sector, and 700 copies of questionnaire are distributed during Oct to Dec, 2013, in which 620 are returned and 536 valid. The main findings are : (1) The sample profile: male, 31-40 years old, married, college education, 1-5 years of service, employee. Service sector, under 50 personnel. (2) The scores of managerial authoritarian style, organizational communication, relationship quality and employee moral are all over 3. (3) The hypothesis of a significant difference between background variables and managerial authoritarian style, organizational communication, relationship quality and employee moral is partially approved. (4) There is a high relation between managerial authoritarian style and organizational communication, organizational communication and employee moral, relationship quality and employee moral. Besides, there is a week relation between managerial authoritarian style and relationship quality, managerial authoritarian style and employee moral. (5) There is an intermediary effect of organizational communication on the relation between authoritarian style and employee moral. (6) There is an interference effect of relationship quality on the relation between authoritarian style and employee moral.

碩士
國立中央大學
企業管理學系碩士在職專班
95
“Crisis is crisis” is a Affirmative Sentence or a Question Sentence ？ In history，Crisis crumpled Many companies .Why ASE-CL plant can be recovered & earned profit in very short time？ I think 「Crisis Management Plan」play a key role in ASE-CL plant recovery action. How the 「Crisis Management Plan」influence employees’Morale & Satisfaction？ It consolidated the hovered and helpless employees to approach the same goal.It also make the financial performance better than Crisis before. These are my research topic－ if the strong relation between Enterprise Crisis Management Plan Quality and the Satisfaction & Morale of Employees？ We found the strong relation between Enterprise Crisis Management Plan Quality and the Satisfaction & Morale of Employees by LISREL .The high quality Crisis Management Plan was also proved by financial data .

博士
中國文化大學
國際企業管理學系
102
The managers of host countries motivating the morale of local employee is one of successes for operation in multinational enterprises. The motivation of employee morale depends on the degree of implementation for managers on the policies of managerial philosophy and business ethics. One of them is employee morale which is classified as perspectives of organizational commitment and job satisfaction. Meanwhile, the policy of business ethics is classified as perspectives of job protection, organizational justice and corporate social responsibility. The implementation degree of policy in business ethics is the mediator of this research. This research conducted a questionnaire survey on the employee of subsidiary companies of multinational enterprises in USA and Japan. The questionnaires were mailed 200 respectively for the enterprises of USA and Japan, and the total sum was 400. The response questionnaires were 106 from Japan and 148 from USA, and the total sum was 254. The overall response rate was 63.5%. The research methods are descriptive statistics, factor analysis, credibility analysis, variance analysis, regression analysis and Sobel test. The results show that the degree of focus by managers on managerial philosophy of peace culture with employee morale are positive correlated. Moreover, the higher focus degree in managerial philosophy of peace culture is, the higher degree of implementation in policy of business ethics will be. Additionally, the higher degree of implementation in policy of business ethics is, the higher morale of employee will be. Accordingly, the implementation degree of policy in business ethics has substantial mediation effect on managerial philosophy of peace culture and the morale of employee.

博士
中國文化大學
國際企業管理學系
103
This study empirically examined the relationship between business ethics and staff morale of enterprises, the moderate effects of cross-cultural management system, as displayed the difference among subsidiary companies of British, U.S. and Japan included. The data was composed of high-ranking managers of the subsidiary companies of British, U.S. and Japan; considered the difference among company cultures, and was collected by 950 questionnaires. Of all 368 recovered questionnaires, the questionnaire efficiency was 38.73%, where the valid questionnaires were 331. Our empirical results indicated that the carry out of business ethics in enterprises was positively related to staff morale and also supported was the finding of the moderating effect of cross-cultural management on the relationship between business ethics and staff morale, an approach endorsed within ethics literature. In addition, Japan’s subsidiary companies had a higher ranking than the U.S. and British subsidiaries in the carry out of business ethics, staff morale and cross-cultural management system. The findings indicated that organizational leaders could integrate business ethics and the 3rd cross-cultural management system as a means to generate a favorable work environment which enhanced staff morale.

Abstracts in English, Zulu and Southern Sotho
The advent of Basel II Capital Accord has revolutionised credit risk measurement (CRM) to the extent that the once “perceived riskier bank assets” are now accommodated for lending. The Small and Medium Enterprise (SME) sector has been traditionally perceived as a riskier and unprofitable asset for lending activity by Commercial Banks, in particular. But empirical studies on the implementation of the Basel II internal-ratings-based (IRB) framework have demonstrated that SME credit risk is measurable. Banks are still finding it difficult to forecast SME loan default and to provide credit to the sector that meet Basel’s capital requirements. The thesis proposes to construct an empirical credit risk measurement (CRM) model, specifically for SMEs, to ameliorate the adverse effects of SME credit inaccessibility due to high information asymmetry between financial institutions (FI) and SMEs in Zimbabwe. A well-performing and accurate CRM helps FIs to control their risk exposure through selective granting of credit based on a thorough statistical analysis of historical customer data. This thesis develops a CRM model, built on a statistically random sample, known-good-bad (KGB) sample, which is a better representation of the through-the-door (TTD) population of SME loan applicants. The KGB sample incorporates both accepted and rejected applications, through reject inference (RI). A model-based bound and collapse (BC) reject inference methodology was empirically used to correct selectivity bias inherent in CRM domain. The results have shown great improvement in the classification power and aggregate supply of credit supply to the SME portfolio of the case-studied bank, as evidenced by substantial decrease of bad rates across models developed; from the preliminary model to final model designed for the case-studied bank. The final model was validated using both bad rate, confusion matrix metrics and Area under Receiver Operating Characteristic (AUROC) curve to assess the classification power of the model within-sample and out-of-sample. The AUROC for the final model (weak model) was found to be 0.9782 whilst bad rate was found to be 14.69%. There was 28.76% improvement in the bad rate in the final model in comparison with the current CRM model being used by the case-studied bank.
Isivumelwano seBasel II Capital Accord sesishintshe indlela yokulinganisa ubungozi bokunikezana ngesikweletu credit risk measurement (CRM) kwaze kwafika ezingeni lapho izimpahla ezazithathwa njengamagugu anobungozi “riskier bank assets” sezimukelwa njengesibambiso sokuboleka imali. Umkhakha wezamaBhizinisi Amancane naSafufusayo, phecelezi, Small and Medium Enterprise (SME) kudala uqondakala njengomkhakha onobungozi obukhulu futhi njengomkhakha ongangenisi inzuzo, ikakhulu njengesibambiso sokubolekwa imali ngamabhange ahwebayo. Kodwa izifundo zocwaningo ezimayelana nokusetshenziswa nokusetshenziswa kwesakhiwo iBasel II internal-ratings-based (IRB) sezikhombisile ukuthi ubungozi bokunikeza isikweletu kumabhizinisi amancane nasafufusayo (SME) sebuyalinganiseka. Yize kunjalo, amabhange asathola ukuthi kusenzima ukubona ngaphambili inkinga yokungabhadeleki kahle kwezikweletu kanye nokunikeza isikweletu imikhakha enemigomo edingekayo yezimali kaBasel. Lolu cwaningo beluphakamisa ukwakha uhlelo imodeli ephathekayo yokulinganisa izinga lobungozi bokubolekisa ngemali (CRM) kwihlelo lokuxhasa ngezimali ama-SME, okuyihlelo elilawulwa yiziko lezimali ezweni laseZimbabwe. Imodeli ye-CRM esebenza kahle futhi eshaya khona inceda amaziko ezimali ukugwema ubungozi bokunikezana ngezikweletu ngokusebenzisa uhlelo lokunikeza isikweletu ababoleki abakhethekile, lokhu kususelwa ohlelweni oluhlaziya amanani edatha engumlando wekhasimende. Imodeli ye-CRM ephakanyisiwe yaqala yakhiwa ngohlelo lwamanani, phecelezi istatistically random sample, okuluphawu olungcono olumele uhlelo lwe through-the-door (TTD) population lokukhetha abafakizicelo zokubolekwa imali bama SME, kanti lokhu kuxuba zona zombili izicelo eziphumelele kanye nezingaphumelelanga. Indlela yokukhetha abafakizicelo, phecelezi model-based bound-and-collapse (BC) reject-inference methodology isetshenzisiwe ukulungisa indlela yokukhetha ngokukhetha ngendlela yokucwasa kwisizinda seCRM. Imiphumela iye yakhombisa intuthuko enkulu mayelana namandla okwehlukanisa kanye nokunikezwa kwezikweletu kuma SME okungamamabhange enziwe ucwaningo lotho., njengoba lokhu kufakazelwa ukuncipha okukhulu kwe-bad rate kuwo wonke amamodeli athuthukisiwe. Imodeli yokuqala kanye neyokugcina zazidizayinelwe ibhange. Imodeli yokugcina yaqinisekiswa ngokusebenzisa zombili indlela isikweletu esingagculisi kanye negrafu ye-Area under Receiver Operating Characteristic (AUROC) ukulinganisa ukwehlukaniswa kwamandla emodeli engaphakathi kwesampuli nangaphandle kwesampuli. Uhlelo lwe-AUROC lwemodeli yokugcina (weak model) lwatholakala ukuthi luyi 0.9782, kanti ibad rate yatholakala ukuthi yenza i-14.69%. Kwaba khona ukuthuthuka nge-28.76% kwi-bad rate kwimodeli yokugcina uma iqhathaniswa nemodeli yamanje iCRM model ukuba isetshenziswe yibhange elithile.
Basel II Capital Accord e fetotse tekanyo ya kotsi ya mokitlane (credit risk measurement (CRM)) hoo “thepa e kotsi ya dibanka” ka moo e neng e bonwa ka teng, e seng e fuwa sebaka dikadimong. Lekala la Dikgwebo tse Nyane le tse Mahareng (SME) le bonwa ka tlwaelo jwalo ka lekala le kotsi e hodimo le senang ditswala bakeng sa ditshebetso tsa dikadimo haholo ke dibanka tsa kgwebo. Empa dipatlisiso tse thehilweng hodima se bonweng kapa se etsahetseng tsa tshebetso ya moralo wa Basel II internal-ratings-based (IRB) di supile hore kotsi ya mokitlane ya SME e kgona ho lekanngwa. Leha ho le jwalo, dibanka di ntse di thatafallwa ke ho bonelapele palo ya ditlholeho tsa ho lefa tsa diSME le ho fana ka mokitla lekaleng leo le kgotsofatsang ditlhoko tsa Basel tsa ditjhelete. Phuputso ena e ne sisinya ho etsa tekanyo ya se bonwang ho mmotlolo wa kotsi ya mokitlane (CRM) tshebetsong ya phano ya tjhelete ya diSME e etswang ke setsi sa ditjhelete (FI) ho la Zimbabwe. Mmotlolo o sebetsang hantle hape o fanang ka dipalo tse nepahetseng o dusa diFI hore di laole pepeso ya tsona ho kotsi ka phano e kgethang ya mokitlane, e thehilweng hodima manollo ya dipalopalo ya dintlha tsa histori ya bareki. Mmotlolo o sisingwang wa CRM o hlahisitswe ho tswa ho sampole e sa hlophiswang, e leng pontsho e betere ya setjhaba se ikenelang le monyako (TTD) ya batho bao e kang bakadimi ba tjhelete ho diSME, hobane e kenyelletsa bakopi ba amohetsweng le ba hannweng. Mokgwatshebetso wa bound-and-collapse (BC) reject-inference o kentswe tshebetsong ho nepahatsa tshekamelo ya kgetho e leng teng ho lekala la CRM. Diphetho tsena di bontshitse ntlafalo e kgolo ho matla a tlhophiso le palohare ya phano ya mokitlane ho diSME tsa banka eo ho ithutilweng ka yona, jwalo ka ha ho pakilwe ke ho phokotseho ya direite tse mpe ho pharalla le dimmotlolo tse hlahisitsweng. Mmotlolo wa ho qala le wa ho qetela e ile ya ralwa bakeng sa banka. Mmotlolo wa ho qetela o ile wa netefatswa ka tshebediso ya bobedi reite e mpe le mothinya wa Area under Receiver Operating Characteristic (AUROC) ho lekanya matla a kenyo mekgahlelong a mmotlolo kahare ho sampole le kantle ho yona. AUROC bakeng sa mmotlo wa ho qetela (mmotlolo o fokotseng) e fumanwe e le 0.9782, ha reite e mpe e fumanwe e le 14.69%. Ho bile le ntlafalo ya 28.76% ho reite e mpe bakeng sa mmotlolo wa ho qetela ha ho bapiswa le mmotlolo wa CRM ha o sebediswa bankeng yona eo.
Graduate School of Business Leadership
D.B.L.

The gap between ethical purchase intentions and ethical purchase behaviour is well-documented. Although this gap can be bridged by increasing the level of awareness among consumers with regards to ethical business practices, it was found that consumers between the ages of 19 to 56 years were already aware of ethical organisations and business practices in the South African sports supplement industry. They are however unaware of companies that operate unethically. Several factors such as brand familiarity, price and convenience were found to compete with ethical business behaviour during the purchase decision-making process. It is thus recommended that organisations that incorporate ethical business behaviour at a strategic level should provide ethical products that are competitively priced, convenient to use and from a brand that is familiar
Graduate School of Business Leadership
MBA

Au sein de l’économie libérale, est né un modèle d’entreprise conjuguant altruisme et recherche du profit : l’Économie de Communion. À travers sa responsabilité sociale, cette entreprise adopte des stratégies particulières de gestion qui tentent de replacer l’homme au centre de l’activité de l’entreprise. L’objectif du mémoire est de présenter l’Économie de Communion, son but et les différents axes qui la soutiennent, ainsi que sa compréhension de l’interaction du monde des affaires avec l’éthique, la morale et le droit. À la lumière des expériences vécues par 811 entreprises, cet agir économique rend compte de l’efficacité de son mode de gestion au niveau de l’optimisation de la performance entrepreneuriale. L’Économie de Communion met en exergue notamment une approche où la dynamique économique repose sur la solidarité et la fraternité.
Within the liberal economy, a business model was born combining altruism and profit-seeking: the Economy of Communion. Through its social responsibility, this model adopts specific management strategies that try to put people at the center of the firm's activities. The aim of the paper is to present the Economy of Communion, its purpose and the various axes that support it, as well as its understanding of the interaction of the business world with ethics, values and law. In the light of the experience of 811 firms, the Economic of Communion acknowledges the efficiency of its management mode in terms of optimizing entrepreneurial performance. It emphasizes in particular an approach where economic dynamics are based on solidarity and fraternity.