Dissertations / Theses on the topic 'Medical social work Social workers Stress management'
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Leung, Lok-lam Lorraine. "An exploration study on the relationship between styles of coping, and physical and mental well-being of social workers in medical social service units under the Social Welfare Department /." View the Table of Contents & Abstract, 2006. http://sunzi.lib.hku.hk/hkuto/record/B36787450.
Full textLeung, Lok-lam Lorraine, and 梁洛林. "An exploration study on the relationship between styles of coping, andphysical and mental well-being of social workers in medical socialservice units under the Social Welfare Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2006. http://hub.hku.hk/bib/B45014516.
Full textLukelelo, Nomvuyo. "An investigation of burnout amongst medical social workers working in children's wards." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49843.
Full textThesis (MA(MW))--Stellenbosch University, 2004.
ENGLISH ABSTRACT: Medical social workers working in children's wards are more prone to burnout because of the stressful nature of their work. Because social work requires emotional involvement, it is not uncommon for workers to be emotionally drained and frustrated, which might lead to burnout. Stress amongst social workers is an important issue, as a stressed workforce can negatively affect the quality of service. This study was undertaken with the aim of providing guidelines for handling stress amongst medical social workers working in children's wards, in order to promote job satisfaction and enhance work performance. Chronically ill children who are hospitalised, often suffer from behavioural and emotional problems that require social work intervention, which in turn puts pressure on the social worker. Concurrent stressors on the children and their families may exhaust their normal coping capacity and further complicate the child's adaptation to hospitalisation. The role of the medical social worker is to provide social support to the child and the family in order to promote positive coping in the child during and after hospital treatment. The demands put on the social worker by hospitalised children can cause stress, which could adversely affect their work performance and job satisfaction. Social workers therefore, have to carefully select an appropriate practice framework when dealing with hospitalised children. This entails the selection of appropriate perspectives, theories and models to ensure effective intervention. These frameworks provide structure and directive to social work intervention, and combined with supervision, can promote job satisfaction amongst medical social workers. The study was undertaken amongst medical social workers working in paediatric wards within hospitals in the Cape Metropolitan area. The empirical study focused on an investigation of factors, which might contribute to the experience of burnout amongst the social workers. Work-related stressors playa major role in increasing the likelihood of burnout amongst social workers. If these stressors are not properly dealt with they might lead to burnout amongst medical social workers, which will have a direct bearing on the child's benefit from medical services. A combination of both organisationally based and individually based strategies should be implemented in order to overcome job-related stress and to prevent burnout.
AFRIKAANSE OPSOMMING: Mediese maatskaplike werkers wat in kindersale werk, is meer geneig tot uitbranding as gevolg van die stresvolle aard van hulle werk. Maatskaplike werk vereis emosionele betrokkenheid. Dit is dus nie ongewoon vir maatskaplike werkers om emosioneel gedreineerd en gefrustreerd te voel nie. Laasgenoemde is kenmerke van uitbranding. Oormatige stres by maatskaplike werkers kan 'n negatiewe uitwerking op die kwaliteit van hul dienslewering hê. Hierdie navorsingstudie was onderneem met die oog op die daarstelling van riglyne vir die hantering van stres by mediese maatskaplike werkers, wat in kindersale werk om sodoende werkstevredenheid en -verrigting te bevorder. Kroniese siek kinders wat gehospitaliseer word, presenteer dikwels met gedrags- en emosionele probleme wat uiteraard tydens intervensie addisionele druk op die maatskaplike werker plaas. Gepaardgaande stressors kan daartoe lei dat pasiënte en hul gesinne afwyk van hul normale funksionering wat weer die pasiënt se hanteringsvermoë en aanpassing by die hospitaalopset belemmer. Die rol van die mediese maatskaplike werker is om sosiale ondersteuning aan bogenoemde partye te gee ten einde positiewe hanteringsvermoë tydens en na mediese behandeling, by pasiënte te vestig. Die eise wat deur pasiënte aan maatskaplike werkers gestel word kan stres veroorsaak wat hul werksverrigtinge en tevredenheid negatief kan affekteer. Maatskaplike werkers moet dus versigtig te werk gaan in die keuse van 'n gepaste praktykraamwerk vir intervensie ten opsigte van gehospitaliseerde kinders. 'n Verantwoordbare keuse van perspektiewe, teorieë en modelle lê ten grondslag van effektiewe maatskaplike werk intervensie. Hierdie raamwerke bied struktuur en rigting aan maatskaplike werk intervensie. Laasgenoemde, tesame met Stellenbosch University http://scholar.sun.ac.za superviste kan werkstevredenheid onder mediese maatskaplike werkers bevorder. Stressors wat met werk verband hou, speel 'n groot rol in die toename van uitbranding onder mediese maatskaplike werkers. Indien hierdie stressors nie effektief hanteer word nie, kan dit tot uitbranding by maatskaplike werkers ly wat dan weer die pasiënt se benutting van mediese dienste negatief beïnvloed. Die ondersoekgroep het bestaan uit tien mediese maatskaplike werkers wat werksaam was in paediatriese sale in hospitale binne die Kaapse Metropool. Tydens 'n empiriese ondersoek is gefokus op faktore wat moontlik aanleiding kan gee tot die uitbranding van maatskaplike werkers. Dit word dus aanbeveel dat 'n kombinasie van strategieë van beide die orgarusaste en die persoon geïmplementeer moet word om werksverwante stres te oorkom en dus uitbranding by mediese maatskaplike werkers te voorkom.
Pinto, MÃrcio Vasconcelos. "The quality of work life and the stress of workers in an cearense industry." Universidade Federal do CearÃ, 2006. http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3657.
Full textA temÃtica desta pesquisa nasceu de nossa inquietaÃÃo a respeito do papel que as prÃticas de qualidade de vida no trabalho (QVT) desenvolvidas em empresas socialmente responsÃveis teriam sobre o estresse no trabalho, pois consideramos que tais prÃticas estÃo se disseminando, assim como o estresse no trabalho, e que as mesmas podem ser fatores facilitadores da administraÃÃo desse tipo especÃfico de estresse. O objetivo central da pesquisa foi descrever a relaÃÃo entre as prÃticas de qualidade de vida no trabalho e o estresse dos trabalhadores em uma indÃstria cearense e os especÃficos, mapear as prÃticas de qualidade de vida no trabalho da empresa pesquisada, investigar a existÃncia de aÃÃes relacionadas à administraÃÃo do estresse no trabalho da empresa pesquisada, identificar as prÃticas de qualidade de vida no trabalho adotadas pela empresa pesquisada que tenham relaÃÃo com o estresse no trabalho, diagnosticar os fatores que mais contribuem para a elevaÃÃo ou a reduÃÃo do estresse no trabalho na empresa pesquisada e verificar a ocorrÃncia de estresse no trabalho entre os colaboradores da empresa pesquisada. A opÃÃo metodolÃgica da pesquisa foi de natureza quantitativa e qualitativa ao mesmo tempo, de carÃter exploratÃrio e descritivo e atravÃs do estudo de caso em uma empresa do ramo da construÃÃo civil. Nosso campo de estudo incluiu: responsabilidade social empresarial (com Ãnfase em seu aspecto interno), qualidade de vida no trabalho e administraÃÃo do estresse no trabalho. A empresa pesquisada foi ganhadora das ediÃÃes 2004 e 2005 do PrÃmio Sesi de Qualidade no Trabalho, categoria empresa com menos de 100 trabalhadores e apresentou uma quantidade expressiva de aÃÃes. Entrevistamos 16 colaboradores da empresa. Nossa pesquisa sobre a ocorrÃncia de estresse entre os colaboradores da empresa pesquisada revelou que 37,5% apresentam um quadro de estresse leve e com manifestaÃÃo de poucos sintomas, o que revela uma situaÃÃo administrÃvel, em um setor cuja tendÃncia à de elevado estresse entre os colaboradores. Em nosso mapeamento inicial identificamos 55 prÃticas ligadas direta ou indiretamente à QVT, que atingem 100% dos colaboradores. As prÃticas de QVT da empresa que tem relaÃÃo com o estresse no trabalho com pontuaÃÃes igual ou acima de 69% foram as seguintes: oportunidade de aumento de escolaridade; acompanhamento da saÃde; relaÃÃo entre colaboradores; atividades sÃcio-culturais; prevenÃÃo de doenÃas e acidentes; benefÃcios sociais oferecidos; relaÃÃo com chefia; e atividades esportivas e lazer. Os fatores estressores de maior peso foram respectivamente: excesso de pressÃo por metas e prazos; sobrecarga de responsabilidades e mà relaÃÃo com chefia. Consideramos que grande parte dos fatores estressores identificados podem ser adequadamente administrados a partir de aÃÃes de promoÃÃo da qualidade de vida no trabalho e concluÃmos que existe uma relaÃÃo entre estas duas temÃticas mesmo que a empresa nÃo mantenha um programa de administraÃÃo do estresse sistematizado.
Pisapia, Damian A. "EXPLORING THE RELATIONSHIP BETWEEN OCCUPATIONAL BURNOUT AND THE BEHAVIORAL WELL-BEING OF SOCIAL WORKERS." CSUSB ScholarWorks, 2017. https://scholarworks.lib.csusb.edu/etd/455.
Full textRådlund, Emmy. "Stressens olika sidor : en kvalitativ intervjustudie om arbetsrelaterad stress bland biståndshandläggare inom äldreomsorgen." Thesis, Ersta Sköndal Bräcke högskola, Institutionen för socialvetenskap, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:esh:diva-8939.
Full textThe aim of this study was to examine and increase the knowledge about work related stress among social service workers within elderly care. Through qualitative interviewes with six employees, a number of questions have been answered. These are about the causes of stress, how the stress affects the employees health and quality of work, how stress is managed and which factors they believe can reduce stress. The material has been analyzed on the basis of earlier research linked to stress among social workers together with two theoretical tools: the demand-control model and the coping theory. Results show that causes of stress are factors such as lack of control in work cases and a lack of support from the management. The employees health is affected by stress in various ways, both mentally, physically and cognitively. Furthermore, the quality of work is affected by details being more easily missed. The respondents’ stress management is characterized by both positive and negative strategies. It can be about increasing the work structure, lowering personal demands, working overtime and not seeking support. The respondents’ own ideas about stress reducing factors turned out to be about support within the work place and to work in a resourceful organisation. Results also show that respondents may experience stress as something positive when it is combined with a high level of control.
Sharma, Reetu. "Coordination of frontline workers for improving the health of children in Rajasthan (India) : a case study." Thesis, University of Oxford, 2014. http://ora.ox.ac.uk/objects/uuid:04fb82a2-5291-4233-9b52-e9b2656b5170.
Full textBrink, Adéle. "Aanwending van werknemerhulpprogramme deur welsynsinstansies." Diss., 2002. http://hdl.handle.net/10500/1098.
Full textThe purpose of this research study is to determine the extent to which employee assistance programmes can be utilised by welfare agencies to ensure that work-related and personal problems do not negatively influence the productivity of social workers. The group of respondents consisted of ten social work supervisors from ten different welfare agencies, which included civil sevice organisations, specialist organisations and family welfare organisations. The conclusion that was reached based on the findings of the empirical study is that social workers have a need for services that will prevent, relieve or eliminate their work-related and personal problems, in order to improve the productivity and general functioning of social workers. It is recommended that welfare agencies in accordence with their unique nature and functioning and the specific needs of the social workers, utilise employee assistance programmes so as to ensure optimal productivity of social workers
Die doel van die navorsingstudie is om te bepaal tot watter mate werknemerhulpprogramme deur welsynsinstansies aangewend kan word ten einde te verseker dat werkverwante en persoonlike probleme nie die produktiwiteit van maatskaplike werkers negatief beinvloed nie. Die ondersoekgroep het bestaan uit tien maatskaplikewerksupervisors van tien verskillende welsynsinstansies, te wete staatsdiensorganisasies, spesialiteitsorganisasies en gesinsorgorganisasies. Na aanleiding van die empiriese ondersoek is daar tot die gevolgtrekking gekom dat maatskaplike werkers 'n behoefte aan dienste het wat hul werkverwante en persoonlike probleme voorkom, verlig of uit die weg ruim ten einde produktiwiteit en algemene funksionering van maatskaplike werkers te bevorder. Daar word aanbeveel dat welsynsinstansies, na gelang van hul unieke aard en funksionering en die spesifieke behoeftes van die maatskaplike werker, werknemerhulpprogramme sal aanwend ten einde optimale produktiwiteit van maatskaplike werkers te verseker.
Social Work
M.Diac. (Social Work)
SHE, PO-LONG, and 佘柏龍. "A Study of Medical Social Workers’ Positive Traits in Work Stress." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/82330572757617809370.
Full text國立屏東大學
教育心理與輔導學系碩士班
105
The purpose of this study is to explore the role and function of medical social workers’ positive traits in coping work stress. Researcher employed phenomenology to interview three medical social workers. To understand the stress events of medical social workers in helping people and how the positive traits working when stress events happened, medical social workers are still willing to stay on. Three respondents are women whose work experiences are during 5 to 15 years. Two of them are managers. They are working in general hospital and psychiatric hospital. The major findings are as follows: 1.The stresses in work of three medical social workers. (1) The cooperation of medical group when dealing with cases and the relationship between cases and their family. (2)Under the position of managers: Capability to distribute job、unfamiliar with manager job and the essential of professional certification. (3) Institution culture: the expectation of institutions and managers to improve professional skills. 2.Functions of three social workers’ positive traits. (1) “Open-mindedness” makes respondents flexible thinking、seeing what they have already paid and admitting the limitation. Take care of themself and catch more aspects in the meantime. (2)“Citizenship” let respondents find the professional position and express themselves appropriately. They worked with medical team to reach the target of helping cases. The trait of “Social Intelligence” helps respondents to prevent argument and aware of the relationship between peers. (3)“Bravery” enables respondents to make some change to conquer challenges, including reject requests from other people、reading books instead of professional training temporarily and communicate with medical team . (4) “Prudence” lets respondents well-estimated and make up their mind, including be a medical social worker、the way to improve professional skills and balance the work and family. (5) “Appreciation of beauty and excellence”, the trait helps respondents to fix their eyes upon positive events, for instance: good experiences during working with cases、the welfare of hospital、stable work、the support from family and peers and the sense of achievement. Besides, “Curiosity” and “Kindness” also let respondents see the aspiration of helping people. Eventually, according to those findings, the study proposed some suggestions for medical social workers and the direction for study in the future.
Maluleke, Shonisani Forster. "Work related stress among social workers in Greater Giyani Municipality, South Africa." Diss., 2019. http://hdl.handle.net/11602/1298.
Full textDepartment of Public Health
This study was about work related stress among social workers in the Greater Giyani Municipality, South Africa. Work related stress among social workers globally can be attributed to a number of factors that are either internal or external to the workers. When not addressed, work related stress may have tremendous impact on the workers, their productivity and even health. The aim of this study was to explore the sources of work related stress among social workers in selected offices in Greater Giyani Municipality, South Africa. This study adopted a qualitative research design making use of exploratory approach. The study was conducted at Unigaz social work offices, Greater Giyani Municipality, South Africa. The study sample was chosen from the target population of social workers using non-probability purposive sampling. Data were collected using an interview guide and analyzed using thematic analytical approach. To ensure trustworthiness, credibility and dependability of the study findings, the researcher pre-tested the interview guide to ascertain if it will enable the researcher to get the desired information. The researcher adhered to the following ethical principles: Informed consent, deception of respondents, confidentiality and anonymity, voluntary participation and avoidance of harm to respondents The study revealed that work related stress among social workers results from a variety of factors. These factors are either organisational such as poor remuneration, workload etc. or extra-organisational factors such as lack of support from family members. The study recommends that the Department of Social Development should put in place Employee Wellness Offices in all districts as a measure to curb and deal with work related stress among social workers.
NRF
Lin, Kun-Chih, and 林坤志. "A Research on Stress Management Methods and Policies in Supervising and Assisting Social Workers In-Charge of Protection Work in Central Taiwan." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/23513867746610322828.
Full text東海大學
社會工作學系
103
Three characteristics every social worker needs to have are empathy, passion and responsibility. These qualities help them provide excellent service that wins the hearts of their customers. To ensure satisfactory service from their staff, Social Worker Supervisors must not only lead by example, but also demonstrate the importance of active care in customer service. Social work is considered a high-risk profession in terms of stress; one can easily burnout from chronic work-related stress and high-level of demands from various stakeholders. This is especially true when proper support is not given by the leadership team. The accumulated stress has a negative impact on the workers both physically and mentally, and some signs include headache, weight loss and short-tempered. Unfortunately, these signs and symptoms often go unnoticed until the situation has aggravated gravely. Social Work Supervisors play the role of frontline managers who can closely monitor the interactions of their social workers. From the workers’ body language, tone and service content, supervisors can tell whether or not they are engaged with their work or if they are showing signs of weariness or anxiety. Supervisor should leverage their professional expertise of empathy and sensitivity to care for social worker and vice versa. They should be the first ones to detect work-related stress and offer immediate support to one another. Nevertheless, one’s cultural background, leadership style, role and skills determine supervisory effectiveness. Poor leadership can also be a stress factor of social workers. Democratic leadership, which promotes positive supervisory relationship between Social work Supervisors and their workers, can be a solution to stress discovery and alleviation. Policies on stress management of social workers can help motivate and establish Employee Assistance Program. Encouragement is the fundamental means of triggering workplace motivation and increasing productivity. Timely observation on a regular basis allows supervisors to perceive stress and respond accordingly and appropriately. Their dominant function lies in assisting and caring for social workers; their implicit function lies in creating motivation. Examples of different types of motivation: sharing personal experiences, leading by example, planning activities that promote interpersonal relationship, conducting workshops and encouraging pursuit of further education are motivation of intellectual; giving recognitions and praises are motivation of honor. Other types of motivation including promotion, job rotation, job enrichment task autonomy and staff participation, are ways to reduce workplace stress. Furthermore, the roll-out of EAP assists companies to understand the needs and problems of their staff so they can better respond, and even provide counseling to executive team. The Integration of Professional Social Work Resources is one of the core services the EAP offers. It has always had its focus on serving the disadvantaged and in recently years, migrated towards assisting companies to better provide support their social workers. How effective is EAP in helping with current social workers’ situation, the result of the study shows it all lies in the exertion of expertise in assisting the companies. The research results and findings are listed follows: (1)Stress Management methods and policies depend on positive supervisory relationship. Preferred leadership style is Democratic Leadership. The current flexibility of management keeps talent hidden but does not retain them. Additionally, the execution of strict management should not be used at workplace with high-level stress or risk. (2)Differences do exist between generations. Supervisors must give guidance based on one’s experience and provide appropriate advice at various stages. The focus of supervisors should be on care, companionship, guidance versus the non-existing generation gap of passion towards work. (3)The program offers trainings to help supervisors support their staff, but these trainings do not offer direct support to supervisors themselves. Second, the researchers notice supervisors are unfamiliar with its organization’s incentive programs. The reason for this unfamiliarity can be because they are too focused on their individual cases as frontline managers. (4)One of the motivation methods includes non-official team-building activity that can improve communications and morals. (5)Social work Supervisors have high self-affirmation of their expertise. They don’t necessary need to assist in rolling out the EAP in the Social Work industry, but they can assist the roll-out in individual companies.
Plante, Rodney S. "Hospital social workers’ appraisal of, reaction to, and coping with a critical incident in their work environment: a descriptive study." Thesis, 1997. http://hdl.handle.net/2429/7654.
Full textRudge, Lisa Anne. "Social workers helping to put out the fire how do combination fire department employees work through occupational stress? : a project based upon an independent investigation /." 2009. http://hdl.handle.net/10090/9931.
Full textAdlem, Anri Gretha. "Retensiestrategieë as teenvoeter vir vroeë beroepsverlating onder maatskaplike werkers." Thesis, 2007. http://hdl.handle.net/10500/1572.
Full textSocial Work
M.Diac. (Social Work)
Nortjé, Vasti. "Die voorkoming van organisasieverwante stres by maatskaplike werkers deur maatskaplikewerkbestuurder." Thesis, 2013. http://hdl.handle.net/10500/13021.
Full textThe goal of this research was to explore and describe the nature of prevention of organisation-related stress among social workers through primary intervention strategies by social work managers to develop a prevention guideline. The qualitative research approach, together with the case study, contextual, explorative and descriptive research designs were used in the study. The two populations included a) all social work managers and b) all social workers that work for government or non-government organisations. Samples from the populations were obtained through the non-probability sampling method and the purposive and snowball sampling techniques. Data was collected through semi-structured interviews. Tesch’s framework for qualitative research analysis supported the researcher to identify themes and sub-themes, while Guba’s model was used to assist with the verification of qualitative data. The empirical findings provided the foundation for the development of a prevention guideline.
Prevention of organisation-related stress amongst social workers by social work managers
Prevention of organisation related stress amongst social workers by social work managers
Text in Afrikaans, with abstract and title in Afrikaans and English
Department of Social Work
Ph. D. (Social Work)
Wolpert, Adrienne (Adi). "A systematic paradigm for the (mental) health profession." Diss., 2005. http://hdl.handle.net/10500/1688.
Full textSocial work
M.A. (Social Science with specialisation in Mental Health)
Marquard, Lesley Heather. "Voorkoms en hantering van werkstres by maatskaplike werkers." Diss., 2006. http://hdl.handle.net/10500/2266.
Full textSocial work
M.Diac.
Goliath, Brian Athur. "Bemagtiging van SAPD maatskaplike werkers deur die ondersteuningsfunksie in supervisie: `n sterkteperspektief." Diss., 2004. http://hdl.handle.net/10500/2003.
Full textThe purpose of this research study is to determine how Police Social Workers experience the supportive function in supervision, and how they can be empowered through the strenghts perspective. The respondents were fifteen (15) Police Social Workers in the Western Cape. The findings of the empirical study proved that Police Social Workers also experience the profession to be stressful in nature. The respondents do have inherent strenghts, that can be utilised optimally during supervision, to enhance service delivery to their different client systems. It is recommended that all SAPS social workers be exposed to supervision / consultation, as a stress management mechanism. SAPS supervisors must be empowered, eg. Inservice training, to develop an effective supervion programme.
Die doel van die navorsing is om vas te stel hoe Polisie Maatskaplike Werkers die ondersteuningsfunksie in supervisie ervaar, en hoe hulle bemagtig kan word deur die sterkteperspektief. Die respondente was vyftien (15) maatskaplike werkers indiens van die SAPD in die Wes Kaap. Die empiriese studie het getoon dat Polisie Maatskaplike Werkers ook die professie as stresvol ervaar. Die respondente beskik almal oor inherente sterkpunte en vaardighede, wat optimaal benut kan word tydens supervisie om sodoende 'n effektiewe diens aan hul onderskeie klientsisteme te lewer. Daar word aanbeveel dat alle SAPD maatskaplike werkers aan supervisie / konsultasie blootgestel word, en dat supervisie / konsultasie as 'n streshanteringsmeganisme benut moet word. SAPD supervisors moet ook bemagtig word, deur byvoorbeeld indiensopleiding, om 'n effektiewe supervisie program te ontwikel.
Social work
M.Diac. (Social Work)