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Journal articles on the topic 'Medical personnel and patient'
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1
Terashima, Kuzuhiko, Seiichi Takenoshita, Jun Miura, Ryosuke Tasaki, Michiteru Kitazaki, Ryo Saegusa, Takanori Miyoshi, et al. "Medical Round Robot – Terapio –." Journal of Robotics and Mechatronics 26, no. 1 (February 20, 2014): 112–14. http://dx.doi.org/10.20965/jrm.2014.p0112.
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We have developed an innovative medical-personnel rounds-assistance robot called Terapio for use in hospital support, mainly in medical materials delivery and personnel rounds data recording. Terapio’s omnidirectional mobility and personnel tracking control during doctors’ rounds realize the smooth transfer of medical supplies from the nurses’ station to a patient’ bedside, for example. Vital information collected during medical personnel rounds is automatically recorded by a CCD camera and a voice recorder. This important information is then stored through the use of a touch panel.
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Rulandari, Novianita. "INCREASING PATIENT SATISFACTION: THE EFFECT OF SERVICE QUALITY, STANDARD OPERATING PROCEDURES (SOP), AND COMPETENCE, CASE STUDY AT A HOSPITAL IN JAKARTA." Academy of Education Journal 14, no. 2 (November 1, 2023): 1405–30. http://dx.doi.org/10.47200/aoej.v14i2.2098.
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Based on patient satisfaction data at Mulyasari Hospital Jakarta January to. In May 2021, patient satisfaction was found to be 80.34% below 95%, thus requiring improvements in service. Many patients complain about the lack of facilities, such as parking space, incomplete medical equipment, sloppy administration, lack of medical personnel, discipline of medical personnel, slow hospital response in handling complaints, and standard operating procedures (SOP) that are still not optimal. The aim of this research is to analyze whether there is an influence between service quality, standard operating procedures, competency of medical personnel, and patient satisfaction. In this research, the sample was used using the Structural Equation Model (SEM). The number of indicators in this study was 61 indicators, and the sample in this study was 305 people, using an accidental sampling technique. The research results concluded that there was an influence between Service Quality (X1), Standard Operating Procedures (SOP) (X2), Competency of Medical Personnel (X3) on Patient Satisfaction (Y).
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Adi, Sapto, Dian Mawarni, and Siti Istiqomah. "The Calculation of The Need for Medical Record Personel Based on The Full-Time Equivalent Method in The Outpatient Registration Department of Public Health Center." Jurnal Kesehatan Prima 15, no. 1 (February 28, 2021): 31. http://dx.doi.org/10.32807/jkp.v15i1.595.
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Public health center X is one of the public health center with high outpatient loads in Malang City. On average, the daily amount of outpatients is 119. The high load of outpatient directly affects employee’s working load. One of the units considered susceptible to working load increase is the medical record unit at the registration department because they have to interact with all visiting patients. The study aimed to discover the need for medical record personnel at the outpatient registration department of public health center X using the Full-Time Equivalent (FTE) method. The study used a descriptive study design and a quantitative approach. The researchers utilized a total sampling technique with two medical record personnel at the outpatient registration department. The study instrument employed was the outpatient registration daily log of Public health center X. The study results show that the working load of medical record personnel at the BPJS patient registration department had an FTE index value of 2.24 > 1.28, categorized as overload. Meanwhile, medical record personnel at the non-BPJS patient registration department had an FTE index value of 0.96 < 0.99, categorized as underload. Therefore, it can be concluded that Public health center X requires two additional medical record personnel at the BPJS patient registration department, while the non-BPJS patient registration department did not require additional medical record personnel.
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Kusumastuti, Dewi, Oryzati Hilman, and Arlina Dewi. "Persepsi Pasien dan Perawat tentang Patient Safety di Pelayanan Hemodialisa." Jurnal Keperawatan Silampari 4, no. 2 (May 9, 2021): 526–36. http://dx.doi.org/10.31539/jks.v4i2.1974.
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This study aims to explore patient and nurse perceptions of patient safety to increase patient engagement so that patients can be aware of patient safety in the Hospital Hemodialysis Unit. This research method uses qualitative methods of conducting in-depth interviews with patients and medical personnel. The results of this study indicate that overall the patients said they were satisfied with the services provided; this was evidenced by the patient feeling very well known by the medical staff, both nurses and doctors. In conclusion, this kinship relationship is highly valued by the patient and accompanying family so that patients can be open to medical personnel so that effective communication can be well established.
Keywords: Hemodialysis, Patient Engagement, Patient Safety
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Rottman, Steven J., David Rasumoff, Ron D'Acchioli, Baxter Larmon, and Curtis V. Reynolds. "Principles of Field Extrication for Medical Personnel." Prehospital and Disaster Medicine 2, no. 1-4 (1986): 175–77. http://dx.doi.org/10.1017/s1049023x00030740.
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In the United States, pre-hospital immediate care generally is practiced by paramedical personnel. These individuals are either firemen or civilians who have specific training in the assessment and management of acutely ill or injured patients outside the hospital. In most systems, once the initial evaluation of the patient is made, radio or telephone communication occurs between the pre-hospital team and a hospital-based physician or specially trained nurse. These hospital-based personnel are the responsible medical authority for the care delivered by the paramedical staff. Based on data reported by the field unit, the hospital team gives medical direction and specific therapeutic orders to the paramedics. This style of immediate care seems to work well for us in America although it is different in many ways from immediate care schemes elsewhere in the world, in that the physician or nurse is rarely on the scene, able to assess firsthand and provide medical care to the victims.
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Puji Hastuti, Sudarwati, and Istiatin. "Analysis Of Patient Satisfaction At Baki Health Center." El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam 5, no. 4 (February 9, 2024): 2787–95. http://dx.doi.org/10.47467/elmal.v5i4.1731.
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The aim of this research is to determine the significant influence between the competence of medical personnel, health facilities, patient waiting time and image on patient satisfaction. Apart from that, it is also to find out the significant simultaneous influence and which variables are the most dominant in influencing patient satisfaction at the Baki Health Center. The method used is a quantitative descriptive method. The population in this study was 100 patients and the entire population was sampled in this study, where the sampling technique used census sampling. The data used are primary data and secondary data with data collection techniques: observation, documentation, questionnaires and literature study. The data analysis technique in this research uses multiple linear tests. The research results show that the competency of medical personnel, health facilities, patient waiting time and image partially and significantly influence patient satisfaction. The advice from this research is that medical officers continue to improve the competency of medical personnel, health facilities, patient waiting times and image, so that patient satisfaction can continue to increase.
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Martini, Alaina, Stephanie Boswell, Russ Faiello, and Jeffrey Toy. "Multidisciplinary Collaboration Within Air Medical Transport." Critical Care Nursing Quarterly 47, no. 2 (April 2024): 111–18. http://dx.doi.org/10.1097/cnq.0000000000000500.
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The success of each air medical transport mission is dependent on the coordinated efforts of communications specialists, aviation personnel, medical crew members, referring hospitals, local emergency medical services, and fire and law enforcement personnel. Expedited, efficient, and safe patient transport is made possible through the collaboration of all the aforementioned disciplines. In this specialized, unpredictable, and high-pressure environment, each entity plays its own crucial role in rapidly delivering critical care directly to the patient in need.
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Spradley, Elizabeth, and R. Tyler Spradley. "Simulating medical isolation: Communicatively managing patient and medical team safety." Proceedings of the International Crisis and Risk Communication Conference 3 (March 11, 2020): 45–48. http://dx.doi.org/10.30658/icrcc.2020.11.
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Reducing hospital acquired or associated infections (HAIs) is a national public health priority. HAIs pose risks to patients, visitors, and medical personnel. To better understand how to communicatively manage safety in medical isolation, data was collected with nursing students simulating medical isolation in a high-fidelity simulation with a medical mannequin with C. difficile. Observations of nursing students and faculty revealed four distinct communication practices: social support, patient education, humor, and storytelling. Conclusions include recommendations to intentionally design these communication practices into high-fidelity medial isolation simulations and scale up these communication practices in routines of safety.
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Klein, Kelly R., Jenny G. Atas, and Jerry Collins. "Testing Emergency Medical Personnel Response to Patients with Suspected Infectious Disease." Prehospital and Disaster Medicine 19, no. 3 (September 2004): 256–65. http://dx.doi.org/10.1017/s1049023x00001850.
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AbstractObjectives:In the United States (US), hospitals are required to have disaster plans and stage drills to test these plans in order to satisfy the Joint Accreditation Commission of Healthcare Organizations. The focus of this drill was to test if emergency response personnel, both prehospital and hospital, would identify a patient with a potentially communicable infectious disease, and activate their respective disaster plan.Methods:Twelve urban/suburban emergency departments (ED) received patients via car and ambulance. Patients were moulaged to imitate a smallpox infection. Observers with checklists recorded what happened. The drill's endpoints were: (1) predetermined end time; (2) identification of the patient and hospital “lock-down”; and (3) breach of drill protocol.Results:None of the ambulance personnel correctly identified their patients. Of the total 13 mock patients assessed in the ED, seven (54%) were identified by the ED staff as possibly being infected with a highly contagious agent and, in turn, the hospital's bio-agent protocol was initiated. Of the correctly identified patients, five (71%) were placed in isolation, and the remaining two (29%), although not isolated, were identified prior to their ED discharge and the appropriate protocol was activated. The six remaining mock patients (46%) were incorrectly diagnosed and discharged. Of the hospitals that had correctly identified their “infected” patients, only two (29%) followed their notification protocol and contacted the local health department.Conclusion:This drill was successful in identifying this area's shortcomings, highlighted positive reactions, and raised some interesting questions about the ability to detect a patient with a possibly highly contagious disease.
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Sa’diyah, Khalimatus. "Occupational Health and Safety, Training, and Teamwork for Hospital Medical Performance." Safety and Health for Medical Workers 1, no. 1 (May 25, 2024): 29–38. http://dx.doi.org/10.69725/ehxp3d73.
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Objective: This study aims to investigate the relationships between Occupational Health and Safety (OHS), Training, Teamwork, and medical personnel performance in hospital settings.Method: Data were collected from medical personnel in various hospitals, and multiple regression analysis was employed to examine the associations between OHS, Training, Teamwork, and medical personnel performance. Additionally, multicollinearity tests and Normal P-Plot Regression Standardized Residual analysis were conducted to ensure the reliability of the findings.Findings: The results indicate significant positive relationships between OHS, Training, Teamwork, and medical personnel performance. Specifically, conducive OHS environments, effective training programs, and collaborative teamwork dynamics were found to enhance medical personnel performance significantly.Novelty: This study contributes to the existing literature by providing empirical evidence of the importance of OHS, Training, and Teamwork in improving medical personnel performance. The findings underscore the critical role of these factors in optimizing healthcare delivery and patient outcomes.Research Implications: The findings suggest that healthcare organizations should prioritize creating safe and healthy work environments, investing in comprehensive training programs, and fostering effective teamwork practices to enhance medical personnel performance. These implications have significant implications for improving operational efficiency and patient care quality in healthcare settings
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Efstathopoulos, Efstathios P., Stamatis S. Makrygiannis, Sofia Kottou, Evangelia Karvouni, Eleftherios Giazitzoglou, Socrates Korovesis, Efthalia Tzanalaridou, Panagiota D. Raptou, and Demosthenes G. Katritsis. "Medical personnel and patient dosimetry during coronary angiography and intervention." Physics in Medicine and Biology 48, no. 18 (September 4, 2003): 3059–68. http://dx.doi.org/10.1088/0031-9155/48/18/307.
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Gaddis, Gary M., and William A. Watson. "Naloxone-Associated Patient Violence: An Overlooked Toxicity?" Annals of Pharmacotherapy 26, no. 2 (February 1992): 196–98. http://dx.doi.org/10.1177/106002809202600211.
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OBJECTIVE: To report two cases of a previously unreported adverse effect, violent patient behavior, after the reversal of sedation by intravenous naloxone. DESIGN: Case report. PATIENTS/INTERVENTIONS: Responses of two individuals who had reversal of sedation by intravenous naloxone are compared. RESULTS: Placement of patient restraints before the administration of intravenous naloxone to obtunded or unconscious patients can make an important contribution to the safety of patients, healthcare personnel, and public safety personnel, as illustrated by the violent reaction of one unrestrained patient after naloxone administration. CONCLUSIONS: Patient restraint should be considered before naloxone administration to protect the patient and healthcare workers. In the prehospital setting, limiting the use of naloxone to patients with decreased mental status and respiratory depression would decrease the likelihood of naloxone-induced violent behavior.
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Latifi, Hajrullah, and Drilon Latifi. "Communication Skills of Gynaecological Medical Staff Concerning the Patient." Journal of Health Sciences and Medical Development 2, no. 03 (September 15, 2023): 117–27. http://dx.doi.org/10.56741/hesmed.v2i03.358.
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Effective communication of medical staff in gynaecology and obstetrics, in relation between the doctor and the patient, is essential and of particular importance. Communication helps patients to have trust in the healthcare services provided by the medical staff and can impact the effectiveness and efficiency of treatment. Medical personnel should be careful and sensitive to the patient's needs, understand their problems, and have good communication and information-sharing skills. An informed patient is more likely to understand the diagnosis and treatment, which can enhance cooperation with the doctor. Quick and successful contact by medical personnel can help reduce patient anxiety and stress, affecting the achievement of treatment goals. In gynaecology and obstetrics, effective communication between the doctor, resulting in effective treatment and care, is crucial for the mother and her fetus. The communication between the doctor and the pregnant woman has a close emotional connection, considering the specific condition of pregnant women.
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Nikonov, E. L., Yu Ya Boychenko, O. A. Chumakova, and V. N. Korablev. "MEDICAL CADRES DECIDE EVERYTHING." Public health of the Far East Peer-reviewed scientific and practical journal 94, no. 4 (December 23, 2022): 4–12. http://dx.doi.org/10.33454/1728-1261-2022-4-4-12.
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he article is devoted to assessing the situation to ensure healthcare of the Khabarovsk Krai with medical personnel. The authors analyzed the dynamics of the number of doctors and nurses of medical organizations subordinate to the Ministry of Health of the Khabarovsk Krai, from 2010 to 2021, as well as the staffing of healthcare institutions, the age breakdown of the personnel, and employment. Separately covered the problems of the provision of the out-patient clinics by district doctors, the implementation of the Zemsky doctor / Zemsky Feldsher program, the admission of students at the Far Eastern Medical University for employer-sponsored education, and the provision of housing for medical workers. The final part of the article is devoted to the main areas of solving the problem of eliminating the shortage of medical personnel
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Asram AT Jadda. "PERLINDUNGAN HUKUM TERHADAP PASIEN SEBAGAI KONSUMEN JASA PELAYANAN KESEHATAN." Madani Legal Review 1, no. 1 (June 15, 2017): 1–28. http://dx.doi.org/10.31850/malrev.v1i1.38.
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This research is about “legal protection for patient as health service consumer”. It belongs ti the juridical normative research, describing the provisions in law and regulation, in relation to the fact in the field, then conducting analysis by comparing the existing ideal values in law and regulation with the fact in the field. Therefore, it conducted library research supported with field research provides knowledge on the difference between as sollen and das sein.The research conducts document study and field research. Document study is data collecting from bibliography such as law and regulation, book, magazine, document, and also articles relevant with this research tipic. Field research collects data by direct observation in the field to look for the relevant information througt direct using interview guideline and questionnaire. Respondents are selected using purposive sampling method.Generally, legal protection for medical patient in Faisal Islamic Medical Centre (RSI Faisal) Ujung Pandang is still low. It can be shown from the fact that medical action which may cause patient’s health hazard or death are still untouched by law. Poor protection can also be seen from the difficulty to ask hospital/doctor/ medical personnel to be responsible for patient heath condition hazard or death because of doctor/medical personnel malpractice. Poor protection to the patien is caused by there is no equality before the law between doctor/medical personnel and patient. Poor protection to the patient also caused by the absence of malpractice act which is supposed to be the base for settling malpractice committed doctor/medical personnel.
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Gibalska-Dembek, Agniezka, and Dorota Sys. "The programs for open disclosure of adverse medical events to patients." Zdrowie Publiczne i Zarządzanie 20, no. 3 (2022): 111–18. http://dx.doi.org/10.4467/20842627oz.22.017.18491.
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The aim of this study is to present and compare programs for open disclosure of adverse medical events to patients by medical personnel. Australia, Canada, and the United States, based on apology laws, procedures, medical staff handbooks, training, and fair culture, have implemented solutions that focus on the needs of the patient after the adverse event. It has been proven that a proper patient communication process can reduce the number of claims brought against staff or medical institutions. However, there are barriers to communicating adverse events to patients. These are ingrained in the “deny and defend” strategy, which does not promote a culture of learning from mistakes. The paper also discusses the second victim syndrome, which is the second victim of an adverse event such as medical personnel experiencing emotional damage after an incident.
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Ali, Mohammad, Mushtaq Ahmad, Latifa Rahman, Sharmeen Sultana, and Md Abdus Samad Al-Azad. "Problem evaluation of service recipient and service provider at out patient departments of a tertiary level hospital." Journal of Armed Forces Medical College, Bangladesh 9, no. 2 (February 2, 2015): 26–31. http://dx.doi.org/10.3329/jafmc.v9i2.21822.
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Introduction: It is easier to evaluate the patients satisfaction towards the service than to evaluate the quality of medical services that they receive. Therefore, a probe into patient satisfaction can provide an important tool to improve the quality of services. Patient satisfaction is a multi-dimensional healthcare issue affected by many factors. Healthcare quality affects patient satisfaction and results in positive influences on patient behaviour such as confidence in hospital care. Objectives: The objective of the study was to evaluate the problems of recipients and service providers during service delivery at out patient departments of a tertiary level hospital. Materials and Methods: This cross sectional descriptive study was conducted on the patients attending the medical out patient departments along with the service providers, administrative personnel and supportive staffs of a government hospital during the period of February 2007 to June 2007. Results: A total of 299 patients, 5 service providers, 8 administrative personnel and 11 supporting staffs were purposively selected in the study. Among 299 respondents,169 (56%) identified patient overload as the most common problem. As many as, 70(24%) patients experienced more than 4 hours delay in the hospital. Less than half 117(39%) of the patients experienced the problem of not getting proper consultancy due to absence 26 JAFMC Bangladesh. Vol 9, No 2 (December) 2013 of physician in their chambers. Although 117(39%) patients faced multiple problems during undergoing investigation in the hospital, 21% patients were satisfied partially with hospital staff support. Out of 5 service providers 3(60%) worked in a congested space. As many as 20% service providers reported that patients were not satisfied by the service of MOPD. Monthly pay and allowances were not sufficient (as observed by 80% of respondents). The study also revealed that lack of co-operation amongst the staffs and inadequate pay and salary were the main problems in 75% of the administrative personnel. Moreover, 55% supportive staff faced patient overload. All the service providers opined that improvement of medical outpatient service requires adequate manpower. Conclusion: Most of the service providers, administrative personnel and supportive staffs are facing hardship with the present pay and allowances leading to extra work after office hour. Most common suggestions of the patients, service providers, administrative personnel and supportive staffs were to employ more health personnel. They also suggested strengthening of supervisory system to ensure strict discipline at all levels. DOI: http://dx.doi.org/10.3329/jafmc.v9i2.21822 Journal of Armed Forces Medical College Bangladesh Vol.9(2) 2013
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Sohn, Chong-Il. "Medical Quality Improvement Activity in the Medical Crisis." Quality Improvement in Health Care 30, no. 1 (June 30, 2024): 165–68. http://dx.doi.org/10.14371/qih.2024.30.1.165.
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Quality improvement activities are especially important in middle to small-sized hospitals as well as in large hospitals. Hospital accreditation would play a crucial role in the re-establishment of the healthcare delivery system, which is now nearly collapsed in Korea. To achieve all these goals, it is also important to educate prospective medical personnel at college on the concepts of quality improvement and patient safety.
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Moroz, Galina, Taras Kutch, Iryna Tkachuk, Anastasiya Sokoluk, and Olexandr Tkalenko. "PATIENT-CENTERED CARE AND SELF-MANAGEMENT: OPINION OF MILITARY PERSONNEL WITH CORONARY ARTERY DISEASE." Wiadomości Lekarskie 76, no. 7 (2023): 1594–99. http://dx.doi.org/10.36740/wlek202307112.
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The aim: Тo determin attitude of military personnel with coronary artery disease to implementation of the principles of patient- centered care and self-assessment of adherence to treatment Materials and methods: 72 military personnel (male aged 30–58 years) with coronary artery disease, who visited the general practitioners at the Outpatient Care Clinic of the National Military Medical Clinical «Main Military Clinical Hospital» were interviewed anonymously, using the specially designed questionnaire. The patients were divided into two groups: the 1st group with individuals of 49 years old and younger (39 military personnel, mean age 42,8±5,0) and the 2nd group who is 50 years and older (33 military personnel, mean age 53,2±2,4 years). Results: The results of a sociological survey showed that the majority of military personnel with coronary artery disease believe that doctors do not always provide them with enough information about their health (61,1%) and they do not always provide emotional support to solve their health problems (66,7 %). It has been indicated a mismatch between patients’ willingness to participate in shared decision-making regarding a treatment (84,7 % of them) and adher¬ence to treatment – 55,6% of surveyed patients rated adherence to treatment by three points or less on a five-point scale. There is no statistically significant difference between military personnel of the 1st and 2nd groups. Conclusions: The results of the study showed the interest and readiness of surveyed military personnel with coronary artery disease to implementation of the principles of patient-centered medical care.
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Budiono, Arief, Septyan Wijayanti Kusuma Wardani, Abdullah Al Mamun, and Yogi Prasetyo. "Legal Protection of Mental Hospital Patients Who Experienced Acts of Violence Committed by Medical Personnel (A Study at Dr. Arif Zainudin Regional Mental Hospital Surakarta, Indonesia)." Jurnal Penegakan Hukum dan Keadilan 4, no. 2 (September 30, 2023): 59–66. http://dx.doi.org/10.18196/jphk.v4i2.18106.
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Every citizen, including mental hospital patients, has the right to legal protection, as they are vulnerable to experiencing acts of violence by medical personnel. This study aims to analyze the legal protection for people with mental health conditions who once experienced acts of violence committed by medical personnel. This study used sociological research methods with a descriptive qualitative research approach. This study used primary and secondary sources of data. The authors collected data through observation and interviews. The data in this research were analyzed and then described as narrative texts. The results showed that people with mental health conditions could obtain legal protection from acts of violence committed by medical personnel if they truly experienced bad treatment. It ensures that people with mental health conditions obtain their rights as citizens to be equally treated before the law. In undergoing their tasks, medical personnel must follow the SOP (Standard Operating Procedures), which includes prioritizing patient safety and comfort to keep patients from rebelling when their illnesses recur.
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Brady, W., G. Carr, J. Ilton, and K. Robbins. "Emergency medical services transfer of patient information to emergency department personnel." Annals of Emergency Medicine 44, no. 4 (October 2004): S64. http://dx.doi.org/10.1016/j.annemergmed.2004.07.212.
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Linares, Roberto, Jo Choi-Nurvitadhi, Svetlana Cooper, YoungYoon Ham, Jane E. Ishmael, and Ann Zweber. "Personnel training and patient education in medical marijuana dispensaries in Oregon." Journal of the American Pharmacists Association 56, no. 3 (May 2016): 270–73. http://dx.doi.org/10.1016/j.japh.2015.12.015.
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Freund, Bożena. "INFLUENCE OF COMMUNICATION OF MEDICAL PERSONNEL WITH PATIENTS ON HEALTH CARE UNITS MANAGEMENT PROCESSES." Annals of Marketing Management and Economics 4, no. 1 (June 20, 2018): 5–24. http://dx.doi.org/10.22630/amme.2018.4.1.1.
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A health care is characterised of creating an individual, specific relation between representatives of health care units and patients, which means that not only medical staff professionalism but also an empathetic attitude towards patients are important questions. Literature regarding the issue of communication with patients is growing, there are as well workshops in an effective communication, nevertheless the topic is still of minor importance. Meanwhile, relations between medical personnel and patients may put a major impact on the quality of health care as well as patients satisfaction with medical services, what is important from a management point of view. A proper way of patients’ treatment by medical personnel may result not only in better attitude towards therapy, but also it may influence a more efficient management of health care facilities, as patient satisfied with medical services may recommend an organisation, which may have a positive impact on an institution’s image, allowing a manager to focus on more important aspects of an institution management. For the above reasons it is important to get to know medical personnel’s attitude to developing as well as improving communication skills in order to provide a holistic patients care, what can significantly influence a health care units management. Medical staff communication skills are important not only from a treatment perspective, but they can also be significant from the perspective of health care organisations management. The study material was gathered in the first quarter of 2014. In the final analysis questionnaires from 113 representatives of various medical professions were taken into consideration. The study results show that in the process of medical professionals education there is only a little attention paid to acquiring communication skills regarding communication between a patient and medical personnel. Also, the hypothesis according to which medical personnel is satisfied with communication with patients was confirmed. Furthermore, medical staff agree in stating that they care for a proper communication with patients. Conclusions coming from the study results may define a specific way of health care units management, which should comprise, among others, financial resources for trainings in medical personnel soft skills improvement.
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Gregory Dawes, Brenda S. "Delegation of patient care responsibilities to unlicensed assistive personnel." AORN Journal 65, no. 1 (January 1997): 138–40. http://dx.doi.org/10.1016/s0001-2092(06)63036-6.
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Vaillant, T., A. Loubiere, A. Lienard, P. Roy, N. Delacroix, M. Keirle, and B. Edouard. "Traitement personnel du patient : une procédure ne suffit pas." Le Pharmacien Hospitalier et Clinicien 49, no. 2 (June 2014): e168-e169. http://dx.doi.org/10.1016/j.phclin.2014.04.335.
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Ćwiertnia, Michał, Tomasz Ilczak, Kacper Sumera, Esther Navarro-Illana, Mieczysław Dutka, Michał Szlagor, Arkadiusz Stasicki, et al. "Attitudes towards the COVID-19 pandemic and the level of knowledge about the pandemic among the patients in the opinion of medical personnel – an international study." Emergency Medical Service 10, no. 2 (2023): 85–91. http://dx.doi.org/10.36740/emems202302102.
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Aim: To assess knowledge of the SARS-CoV-2 virus and attitudes toward the pandemic among patients in seven European countries in the opinion of medical personnel. Material and methods: The research was conducted across seven European countries. The questionnaire included questions relating to the Covid-19 pan¬demic regarding medical personnel’s opinions on the level of patient education, the sharing of incorrect information by patients, the following of quarantine procedures by patients, and the necessity of introducing tighter sanitary restrictions. Results: The research indicated significant differences between countries in the answers provided by medical personnel. Medical personnel encountered the sharing of incorrect information by patients most often in Poland, and most seldom in Norway. Staff in the United Kingdom and Poland had the lowest as¬sessment of patients following quarantine procedures, while personnel in Norway had the most positive assessment in this area. Education of the patients on the SARS-CoV-2 virus was most positively assessed by personnel in Finland, and the most poorly by staff from Poland. The necessity to impose tighter sanitary restrictions was indicated by the greatest number of personnel in Poland and the United Kingdom, and by the lowest number in Spain. Conclusions: The research indicated significant differences between countries in the provided answers. The study also demonstrated that as a rule the sanitary restrictions were supported.
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Zając, Paweł. "Odpowiedzialność lekarza za przeprowadzenie zabiegu leczniczego związanego z transfuzją krwi bez uzyskania zgody świadka Jehowy." Biuletyn Stowarzyszenia Absolwentów i Przyjaciół Wydziału Prawa Katolickiego Uniwersytetu Lubelskiego 10, no. 1 (February 23, 2023): 81–101. http://dx.doi.org/10.32084/bsawp.5027.
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Jehovah's Witnesses are one of the most informed groups of patients who know their rights and responsibilities of the medical personnel. In a situation when their right to self-determination in medical matters is violated, they often make use of opportunities to assert their rights in court. In this article the Author analyzes the legal provision related to physician responsibility for medical treatment performing without prior patient consent, and presents three types of responsibility that may be incurred by medical personnel for unlawful action - criminal, civil and disciplinary.
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Khristov, Y. D., V. V. Skvortsov, and I. V. Rodionova. "Mentoring in the work of medical personnel." Medsestra (Nurse), no. 1 (January 12, 2024): 20–28. http://dx.doi.org/10.33920/med-05-2401-03.
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Mentoring, i.e. the transfer of experience from senior colleagues to newcomers right during work, is one of the oldest forms of training and is still actively practiced. It allows transmitting not only bare information, but also personal experience, traditions, and professional skills, which is essential for the professional development of an intern. Depending on the ultimate goal, mentoring is conditionally divided into career mentoring when it helps in promotion. For example, a senior nurse performs her work together with one of the nurses of the department, preparing her for future duties and showing effective and proven methods of solving emerging problems. The second type of mentoring is bilateral, when knowledge passes in both directions. For instance, a therapist mentor points out unusual cases from his/her own biography and shows how to approach the patient correctly, and a junior colleague explains the advantages of modern diagnostic methods. In any case, 4 aspects are important: integration (creating a unified team with full mutual understanding and communication rules), regular use of the acquired skills to consolidate them, the seniority of the mentor (who is perceived as a source of knowledge), and expectation — the ambitions of the interns and the efforts they are ready to put in training. Without one of the above points, mentoring will either be inef fective or have the opposite ef fect.
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Weigel, Wade Anthony, Michael Gluck, Andrew S. Ross, Otto S. Lin, Barbara L. Williams, and Craig C. Blackmore. "Process improvement for a complex dual medical procedure." BMJ Open Quality 7, no. 3 (August 2018): e000273. http://dx.doi.org/10.1136/bmjoq-2017-000273.
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Pancreatic extracorporeal shock wave lithotripsy followed by endoscopic retrograde cholangiopancreatography is accepted worldwide as a treatment for a large, symptomatic, obstructing pancreatic stones. However, timely completion of the combined process requires coordination of equipment and personnel from two different complex procedures.We used Lean management tools in a week-long event to redesign the process around the patient. Using idea-generated Plan Do Study Act cycles to refine the process, from scheduling to postprocedure recovery, equipment and personnel were aligned to allow these two procedures to occur in immediate succession.The redesigned process resulted in all patients receiving both procedures without delay. This eliminated over 8 hours of wait time. Standard work and a newly created complex scheduler improved flow. We reduced the number of anaesthetics for patients without prolonging the procedure length.
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Wieczorek, Aleksandra, Agnieszka Fusińska-Korpik, and Łukasz Cichocki. "Educational program “Communication in the Treatment Process” – description, goals, and theoretical background." Psychiatria i Psychologia Kliniczna 21, no. 2 (July 30, 2021): 134–40. http://dx.doi.org/10.15557/pipk.2021.0015.
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Effective medical communication is an extremely important aspect of patient-centered medicine. It allows for achieving better treatment outcomes and is of key importance in the case of patients experiencing mental problems. Research clearly indicates that the quality of communication is a fundamental element of medical services, which not only affects patient satisfaction, but can also reduce the risk of burnout among staff who have contact with patients. A sense of mutual understanding translates into trust and contributes to more conscientious adherence to medical recommendations. Considering the cooperation of all medical and non-medical personnel, high-quality communication reduces the risk of tensions and conflicts, as well as the number of complaints reported by patients. Both research findings and our own experience show that individuals with mental disorders often feel misunderstood, stigmatised, or ignored by healthcare personnel. Based on the above assumptions, the experts from Józef Babiński Specialist Hospital in Kraków developed their own program entitled “Communication in the Treatment Process.” It was implemented in 2018 by the Ministry of Health among over 2,500 professionals in the Małopolskie and Podkarpackie provinces. The aim of the project was to improve the communication skills of medical and non-medical personnel in the context of communication with patients with mental disorders. The paper describes in detail the theoretical background, the goals, and the course of the program.
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Li, Chen, Zhesheng Hou, Yu Wang, and Xin Zhang. "Research and Design of STM32 and Qt based Medical Smart Cockpit Convenient Medical Care System." Frontiers in Computing and Intelligent Systems 8, no. 1 (May 10, 2024): 139–43. http://dx.doi.org/10.54097/486rm605.
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In order to simplify the process of patients' medical treatment and realise contactless and efficient medical treatment in the post-epidemic era, a convenient medical treatment system oriented to medical smart cockpit is designed to facilitate patients' medical treatment. The system is based on STM32F103RCT6 as the main controller chip, and the peripheral circuit consists of MAX30102 sensor, DS18B20 sensor, and Bluetooth module, which can realise the transmission of basic physiological data collected from patients to the doctor's end. The system uses Qt Creator to design the application interface, and eventually the patient can complete the relevant medical process in the cockpit. This design reduces the contact between the patient and the healthcare personnel and improves the efficiency of hospital visits.
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Poulsen, Joo Hanne, Rikke Mie Rishøj, Hanne Fischer, Trine Kart, Lotte Stig Nørgaard, Christian Sevel, Peter Dieckmann, and Marianne Hald Clemmensen. "Drug change: ‘a hassle like no other’. An in-depth investigation using the Danish patient safety database and focus group interviews with Danish hospital personnel." Therapeutic Advances in Drug Safety 10 (January 2019): 204209861985999. http://dx.doi.org/10.1177/2042098619859995.
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Background: Drug change (DC) is a common challenge in Danish hospitals. It affects the work of hospital personnel and has potentially serious patient safety consequences. Focus on medication safety is becoming increasingly important in the prevention of adverse events. The aim of this study is to identify and describe patient safety challenges related to DCs, and to explore potential facilitators to improve patient safety in the medication process in Danish hospital setting. Method: Two qualitative methods were combined. Data were obtained from the Danish Patient Safety Database (DPSD) containing incidents reports of adverse events related to DCs. Additionally, five semi-structured focus group interviews with hospital personnel (doctors, nurses, pharmacists and pharmacy technicians) from the five regions of Denmark were held. Results: The DPSD search identified 88 incidents related to DCs due to tender or drug shortage. The incidents were linked to prescribing errors, incorrect dose being dispensed/administered, and delayed/omitted treatment. Four themes from the interviews emerged: (1) challenges related to the drug itself; (2) situational challenges; (3) challenges related to the organization/IT systems/personnel; (4) facilitators/measures to ensure patient safety. Conclusion: DC is as a complex challenge, especially related to drug shortage. The results allow for a deeper understanding of the challenges and possible facilitators of DCs on the individual and organizational level. Pharmacy personnel were identified to play a key role in ensuring patient safety of DCs in hospitals. Indeed, this emphasizes that pharmacy personnel should be engaged in developing patient safety strategies and support hospital personnel around drug changes.
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Seidaliyeva, M., Zh Ismanalieva, and R. Gainazarova. "Quality Medical Care: Activities of Nurses, Technical Staff, Hospital (Patient Evaluation)." Bulletin of Science and Practice, no. 3 (March 15, 2023): 250–55. http://dx.doi.org/10.33619/2414-2948/88/29.
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The article considers the impact of social processes and conditions that affect the activities of the healthcare sector in the modern period. The assessment of patients living in the Osh region of the activity of the paramedical worker, technical staff and medical institutions in providing quality medical care to patients was analyzed. The proposals and requirements of patients regarding the social responsibility of medical personnel, the conditions created for receiving high-quality medical care in a medical institution were taken into account and analyzed. The problem in this article is the question: Do patients in the Osh region receive quality medical care? The purpose of this study is: to conduct a social survey among patients about the activities of paramedical and technical personnel in medical institutions in the Osh region, about providing quality medical care in a medical institution, to analyze the results, to evaluate, to draw conclusions.
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Copca, Narcis, and Constanta Mihaescu-Pintia. "Motivating hospital personnel for excellence in a rough environment." Proceedings of the International Conference on Business Excellence 11, no. 1 (July 1, 2017): 368–80. http://dx.doi.org/10.1515/picbe-2017-0040.
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Abstract Work motivation and satisfaction are core performance factors, of a broad complexity in healthcare. In spite of all economic, political, administrative, regulatory or bureaucratic adversities, there are public Romanian hospitals striving to perform at European level. Medical personnel dissatisfaction, and shortage due to migration are significant challenges for managers. Methodology: the main research question is whether motivation is a key factor in a public Romanian hospital oriented to clinical excellence, reflected by retention of medical staff and their professional satisfaction, and also perceived by their patients. Purpose: to analyze importance and level of job satisfaction of hospital personnel in relation with other motivation components given the rough environment of Romanian public healthcare system, and its reflection on patient satisfaction. The paper is based on two studies: professional satisfaction survey conducted among all 350 employees of the Clinical Hospital “St. Maria” Bucharest accredited for liver transplantation and achieving great clinical performance, based on a 21-questions semi-structured questionnaire. Second, a patient satisfaction survey conducted on a sample of 75 patients randomly selected from all 5 hospital departments, out of an average of approximately 230 patients per week, by applying on discharge day a questionnaire of 30 questions. Results: Great majority of our personnel appreciated as appropriate: their working conditions, communication and relationship with hierarchic boss and with hospital management team. 84.6% of medical and 90.5% of nonmedical personnel declared to be professionally very satisfied and satisfied in this hospital. Patient satisfaction analysis indicated that almost all respondents were informed by medical personnel about their conditions and rights, receiving explanations about treatment; 90% considered care received at a very good quality, except for food; 90.2% of respondents rated as very good the personnel kindness, availability, communication, information and care; 67,2% of patients stated as very satisfied and 23% satisfied with the medical care received, and all respondents would choose this hospital again if needed and even would recommend it to others. Conclusion: Anticipating their needs and motivating hospital personnel to achieve high performance is of great importance for managers and employees, by focusing on people and using appropriate tools even when no direct financial incentives are possible. Professional satisfaction has to be periodically measured, correlated with patient surveys and followed by specific actions for improvement and kept high, thus allowing climbing up to the best hospitals in Bucharest, despite significant challenges within Romanian public healthcare system. Our analysis showed the importance of job motivation and satisfaction in public hospitals, despite the rough environment, and reflection of work satisfaction on employees-patients relationship in terms of availability, communication, providing information and feedback, care, and choice/preference for future services. Thus, our research objectives were fulfilled.
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Kim, Yongjoo, Junghyeon Kim, Moonsik Kim, and Dongho Rie. "A Study on Nursing Personnel Operations to Ensure Evacuation Safety during Medical Facility Disasters." Sustainability 16, no. 2 (January 18, 2024): 838. http://dx.doi.org/10.3390/su16020838.
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Worldwide, the number of users of medical facilities is increasing due to the pandemic phenomenon and extended life expectancy. In addition, the majority of medical facility occupants are patients, leading to issues of inconvenience in movement and increased vulnerability during evacuations in the event of a fire. Therefore, the availability of nursing personnel, who serve as assistants in tasks such as transporting beds and wheelchairs essential for patient evacuation, is crucial for ensuring evacuation safety. However, a global shortage of nursing personnel has led to ongoing research on optimizing workforce allocation. In this study, the Available Safe Egress Time (ASET) and Required Safe Egress Time (RSET) were quantitatively compared for medical facilities with a combination of intensive care units and general wards, utilizing a Fire Dynamics Simulator (FDS) and Flexsim Healthcare simulations to assess fire risk. The research goal here is to provide sustainable research directions for determining the minimum ratio of nurses to patients required for evacuation in a disaster, ensuring the continuous availability of nursing personnel in medical facilities. To achieve this, the variable was set to five stages based on the total number of patients per nurse. As a result of this study, it was confirmed that when the nurse-to-patient ratio exceeded 1:6, more than 70% of bedridden patients died. Additionally, it was verified that maintaining a patient-to-nurse ratio of less than 1:1 is effective for ensuring evacuation safety.
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Greenfield, Elisabeth. "The pivotal role of nursing personnel in burn care." Indian Journal of Plastic Surgery 43, S 01 (September 2010): S94—S100. http://dx.doi.org/10.1055/s-0039-1699466.
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ABSTRACTThe nurses play an important role in the overall management of a burn patient. They must be well versed with the various protocols available that can be used to rationally manage a given situation. The management not only involves medical care but also a psychological assessment of the victim and the family. The process uses a scientific method to combine systems theory with the art of nursing, entailing both problem solving techniques and a decision making process. It involves assessment of the patient to arrive at a diagnosis and then determining the patient goals. An action plan is implemented and is evaluated in the context of patient response. The article discusses many such scenarios in burn patients and outlines the nursing care plans.
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Palocaren, Jeeji, Renjith Raj Puthuparampil, and Celine Mathew Thalappillil. "Two monologues do not make a dialogue: the need for medical specialty–specific communication workshops: population-based study." BMJ Leader 3, no. 1 (January 21, 2019): 15–18. http://dx.doi.org/10.1136/leader-2018-000083.
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AimIncreasing attacks on healthcare personnel in India have highlighted the need for improved communication between staff and patients. Currently, communication skill workshops target doctors and nurses, overlooking a key player relevant to patient satisfaction—allied health professionals (henceforth, AHPs). This study evaluates the impact of communication skills training for diagnostic laboratory and blood bank personnel on patient satisfaction scores.MethodThe impact of communication workshop for AHPs was tested through pre-workshop and post-workshop questionnaires to participants that tested how they handle communication with patients. Additionally, participants were also administered the questionnaire 4 months after the workshop to test knowledge retention. In parallel, the change in patient satisfaction towards AHPs was assessed by a pre-workshop and post-workshop patient survey.ResultsParticipants experienced a statistically significant improvement in communication skills, as measured by the pre-workshop and post-workshop questionnaires. This coincided with a significant increase in patient satisfaction scores after the workshop, as indicated by the patient satisfaction survey. The difference in communication skills scores between experienced and inexperienced personnel showed a marked decrease after the workshop, suggesting that such workshops can help inexperienced workers ‘catch up’ with more experienced workers. However, scores of all participants showed a statistically significant decrease after 4 months, suggesting that the use of such workshops can be enhanced through periodic refresher courses.ConclusionCommunication workshops for AHPs can play a crucial role in improving patient–hospital relations. These workshops can also help standardise services by bridging communication skill differences between experienced and inexperienced staff.
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Kropotova, Svetlana. "Labor safety of medical personnel in medical organizations of stationary type." Medsestra (Nurse), no. 10 (September 11, 2021): 39–43. http://dx.doi.org/10.33920/med-05-2110-05.
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The aim of the research is to study the safety system of nursing personnel in medical institutions of the stationary type. Results. The most important conditions forthe effectivework of nursing personnel are: medical care of personnel, the availability of office equipment at the workplace, small mechanization for caring for patients with sufficient provision of personal protective equipment, tools, antiseptics and disinfectants. Conclusion. A harmful psychophysiological production factor in the professional activities of nursing personnel is also manifested in significant intellectual and emotional stress, which, over time, also cause the development of any somatic disease in specialists.
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Dorough, Adeline, Julia H. Narendra, Caroline Wilkie, Akhil Hegde, Kawan Swain, Emily H. Chang, Terence Oliver, and Jennifer E. Flythe. "Stakeholder-Guided Development of Dialysis Vascular Access Education Materials." Kidney360 2, no. 7 (May 3, 2021): 1115–23. http://dx.doi.org/10.34067/kid.0002382021.
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AbstractBackgroundInitiating hemodialysis via an arteriovenous (AV) access is considered best practice for most patients. Despite the well-recognized advantages of AV access, 80% of US patients start hemodialysis with a catheter. Limited patient knowledge about vascular access, among other factors, may play a role in this high rate. We used iterative stakeholder input to develop novel, mixed media vascular access education materials and evaluated their preliminary acceptability.MethodsWe conducted preliminary focus groups and interviews with key stakeholders to assess patient vascular access understanding and elicit perspectives on existing education materials. We then used stakeholder input to inform initial development and iterative updates to the content and design of an animated video and complementary brochure. Video development (scripting, storyboarding, animation) was guided by an evidence-based framework and two health behavior change models. We assessed acceptability of the completed materials with patients and medical providers/personnel via interviews.ResultsOverall, 105 stakeholders participated in education materials development and review (80 patients/care partners, 25 medical providers/personnel). Preliminary qualitative work included 52 patients/care partners and 16 providers/personnel; video development included 28 patients/care partners and nine providers/personnel. The video script, storyboards, and animation underwent 14, four, and nine stakeholder-guided iterations, respectively. Responsive changes included aesthetic modifications, technical updates, and content additions (e.g., HD circuit, access self-monitoring, enhanced patient testimonials). The final 18-minute video and complementary brochure define vascular access types, describe care processes, outline potential complications, and address common patient concerns. Interviews with 28 patients/care partners and nine providers/personnel from diverse geographic regions revealed preliminary acceptability of, and enthusiasm for, the materials by patients and providers.ConclusionsIn collaboration with key stakeholders, we developed mixed media vascular access education materials that were well-received by patients and providers. Preliminary findings suggest that the materials are promising to improve vascular access understanding among patients.
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ÖZDİN, Mehmet, Hayrullah YAZAR, and Durhasan MUNDAN. "Medical Personnel Satisfaction Survey Relating to Newly Opened Emergency Laboratory." Gümüşhane Üniversitesi Sağlık Bilimleri Dergisi 12, no. 1 (March 25, 2023): 148–54. http://dx.doi.org/10.37989/gumussagbil.908028.
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This research was conducted to examine the effects on medical personnel of the newly established emergency laboratory in the emergency service of Sakarya Training and Research Hospital. In the study, all medical personnel working in the emergency service were used as material. The survey technique was used as a quantitative research method for data collection. A question form was created for the "Medical Personnel Satisfaction Survey". The research is a survey study. The content of the survey consisted of 5 questions. The data obtained were evaluated with the SPSS 22.0 package program. A total of 78 people, 16 of whom were assistants, 2 specialists, 1 faculty member, 39 nurses and 20 other medical personnel, participated in the survey study. To the question "Did it affect patient satisfaction positively", 93% of the participants answered yes. To the question "Did it cause the test results to come out faster", 97% of the participants answered yes. To the question "Did it shorten the duration of patients' stay in the emergency room?", 69% of the participants answered yes. According to this survey, the participants were found important in terms of gender (p
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Dukhovskaya, A. A., L. V. Egorova, Yu A. Ostrovskaya, and O. G. Rubtsova. "The analysis of human resources of medical workers by profile “Stomatology” providing out-patient medical care to population of megalopolis within the framework of mandatory medical insurance." Problems of Social Hygiene, Public Health and History of Medicine 30, no. 6 (December 15, 2022): 1351–53. http://dx.doi.org/10.32687/0869-866x-2022-30-6-1351-1353.
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The statistical report for 2017-2020 demonstrated that in outpatient conditions of multidisciplinary dental clinic providing services under compulsory medical insurance of population of megalopolis, there is increase in the number of physicians of the analyzed profile up to 304.5% and paramedical personnel up to 256.3% at the expense of young personnel. The direct relationship between increasing of the number of top- and middle-level dentists and quality of medical care provided within the framework of compulsory medical insurance was established.
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Al hadri, Cecilia Farrona, and Ahmad Sunandar. "Information System for Calculating Medical Record Personnel in the Industrial Revolution Era 4.0." Jurnal AKSI (Akuntansi dan Sistem Informasi) 6, no. 1 (June 4, 2021): 78–85. http://dx.doi.org/10.32486/aksi.v6i1.651.
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Medical recorders and health information are some of the health workers who are included in the "medical technical" group where the task of medical recorders and health information is to manage patient data into health information that is useful for decision making. Planning for the needs of health personnel must be following the needs in the field in terms of type, qualification, quantity, and procurement. Excess health personnel will result in unproductive use of work time, while a shortage of health workers will result in excessive workloads so that in planning the needs of health workers an analysis of the workload is required. This study was conducted to obtain information on the ideal number of medical record health personnel using workload calculations. This research method is based on the calculation method of Work Load Indicator Staff Need (WISN) through the implementation of a website-based information system at XYZ Hospital. Based on the results of this study, it shows that the ratio of <1 HR in the unit is not sufficient and not following the workload, namely the number of human resources in the Old Patient TPPRJ with a ratio value of 0.33; RJ coding ratio value 0.41; and Analysis with a ratio value of 0.38. Lack of officers at TPPRJ for Old Patients, RJ Coding, and Analysis resulted in poor service, so it is necessary to add medical personnel to that section when conditions are crowded.
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Melia, Michael, Sarah O'Neill, Sherry Calderon, Sandra Hewitt, Kelly Orlando, Karen Bithell-Taylor, Dieter Affeln, Carolyn Conti, and Sharon B. Wright. "Development of a Flexible, Computerized Database to Prioritize, Record, and Report Influenza Vaccination Rates for Healthcare Personnel." Infection Control & Hospital Epidemiology 30, no. 4 (April 2009): 361–69. http://dx.doi.org/10.1086/596043.
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Objective.To describe the method used to develop a flexible, computerized database for recording and reporting rates of influenza vaccination among healthcare personnel who were classified by their individual levels (hereafter, “tiers”) of direct patient contact.Design.Three-year descriptive summary.Setting.Large, academic, tertiary care medical center in the United States.Participants.All of the medical center's healthcare personnel.Methods.The need to develop a computer-based system to record direct patient care tiers and vaccination data for healthcare personnel was identified. A plan that was to be implemented in stages over several seasons was developed.Results.Direct patient care tiers were defined by consensus opinion on the basis of the extent, frequency, and intensity of direct contact with patients. The definitions of these tiers evolved over 3 seasons. Direct patient care classifications were assigned and recorded in a computerized database, and data regarding the receipt of vaccination were tracked by using the same database. Data were extracted to generate reports of individual, departmental, and institutional vaccination rates, both overall and according to direct patient care tiers.Conclusions.Development of a computerized database to record direct patient care tiers for individual healthcare workers is a daunting but manageable task. Widespread use of these direct patient care definitions will facilitate uniform comparisons of vaccination rates between institutions. This computerized database can easily be used by infection control personnel to accomplish several other key tasks, including vaccination triage in the context of shortage or delay, prioritization of personnel to receive interventions in times of crisis, and monitoring the status of other employee health or occupational health measures.
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Pawlikowska - Łagód, Katarzyna, and Magdalena Suchodolska. "Perception of Own Illness and Trust in Medical Personnel among Chronically Ill People." Global Journal of Health Science 13, no. 8 (June 25, 2021): 34. http://dx.doi.org/10.5539/gjhs.v13n8p34.
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Appropriate perceptions of own disease by chronically ill person significantly affects the success of the diagnostic and therapeutic process. It depends on the existential situation of the patient, the adopted strategy of coping with the disease, received social support, as well as on the way the patient is treated by medical personnel. The aim of the conducted research was to assess the relationship between the perception of the disease by chronically ill people and their trust in medical staff.
The study involved 511 people receiving treatment for chronic diseases. The diagnostic survey method was used in the study, the research tools were: the Imagination and Perception of Illness Scale (IPIS), the Brief Illness Perception Questionnaire (Brief IPQ), the Trust in Physician scale by L.A. Anderson and R.F. Dedrick, and a self-authorship questionnaire.
Among the studied population, statistically significant relationships were observed between the perception of own disease by the patient, measured with the IPIS scale, and the trust in medical personnel calculated with the Trust in Physician. In the study group, there are statistically significant differences between the belief of the respondents in the effectiveness of treating their own disease and the overall result of trust in medical personnel.
The perception of own disease by chronically ill people affects the level of trust in medical staff. The way the patients will perceive their illness depends, among other things, on the relationship between them and the doctor.
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Ryynänen, Sanna Pauliina, and Risto Harisalo. "A strategic and good governance perspective on handling patient complaints." International Journal of Health Care Quality Assurance 31, no. 8 (October 8, 2018): 923–34. http://dx.doi.org/10.1108/ijhcqa-11-2016-0168.
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Purpose The patient complaint is one of the main procedures of exercising patient’s rights in the Finnish health care system. Such complaints typically concern the quality of care and/or patient safety. The purpose of this paper is to examine the types of patient complaints received by a specialized medical care organization and the kinds of responses given by the organization’s personnel. The organization’s strategy and good governance principles provide the framework for understanding the organization’s action. Design/methodology/approach This study’s data comprise patient complaints and the responses from personnel of a specialized medical care organization from the start of 2012 to the end of January 2014. The data were analyzed through qualitative data analysis. Findings The results show many unwanted grievances, but also reveal the procedures employed to improve health care processes. The results are related to patients’ care experiences, provision of information, personnel’s professional skills and the approach to patient complaints handling. The integrative result of the analysis was to find consensus between the patients’ expectations and personnel’s evaluation of patients’ needs. Originality/value Few prior studies have examined patient complaints related to both strategy and good governance. Patient complaints were found to have several confluences with an organization’s strategic goals, objectives and good governance principles. The study recommends further research on personnel procedures for patient complaints handling, with a view to influencing strategic planning and implementation of strategies of organizations.
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Kram, Bridgette L., Morgan A. Trammel, Shawn J. Kram, Sandy E. Wheeley, Ben G. Mancheril, Lindsey D. Burgess, and Jennifer M. Schultheis. "Medication Histories in Critically Ill Patients Completed by Pharmacy Personnel." Annals of Pharmacotherapy 53, no. 6 (January 17, 2019): 596–602. http://dx.doi.org/10.1177/1060028018825483.
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Background: Although critically ill adults often have extended hospital lengths of stay and are at high risk of having medication-related adverse events, the value of medication histories in these patients remains underreported. Objective: To assess the feasibility of performing medication histories in critically ill adults and to establish the frequency of and characterize identified discrepancies. Methods: This prospective study included patients admitted to 4 intensive care units (ICUs) in a large academic medical center and was conducted in 2 phases. In phase 1, medication histories were conducted over a 5-week period by clinical pharmacists to assess feasibility. In phase 2, medication histories were conducted over a 3-week period by a pharmacy technician. Medication discrepancies, defined as any difference between the documented and pharmacy personnel–identified home medication list, were aggregated in both phases and adjudicated for severity. Results: In phase 1, 127 medication histories were completed (42.3% of admitted patients). Impaired cognition was the most common barrier encountered; however, 76% of patients were able to have a history completed if an attempt was made. In phase 2, a medication history was completed for 176 patients (58.9% of admitted patients). In aggregate, 1155 discrepancies were identified, with 78.2% of patients having a discrepancy. The median number of discrepancies per patient was 3 (interquartile range = 1-5); 11 life-threatening, 101 serious, and 326 significant discrepancies were identified. Conclusion and Relevance: A pharmacy personnel–based medication history program in the ICU is feasible and assists in the discovery of medication discrepancies with the potential for patient harm.
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Taofiq Olaide, Nasir, Akinboye Adeyinka Juliet, Adeoye Aderemi Michael, and Aikomo Olayinka Olatunji. "Drama as Information Medium on Health and Illness: Personal Characteristics as Patients’ Attitude Determinants." Advances in Language and Literary Studies 10, no. 6 (December 31, 2019): 108. http://dx.doi.org/10.7575/aiac.alls.v.10n.6p.108.
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The study examined the contributions of drama as a means of disseminating information such as age, gender and educational level that are germane to patients’ attitude to health and illness. The subjects were ninety five patients of General Hospital, Ijebu-Igbo, Ogun State. They responded to the Patient-Medical Personnel Drama Scale (PMPDS) and the Attitude Towards Health and Illness Scale (ATHIS). Step-wise multiple regression analysis was used for data analysis and the results revealed that drama, as a means of communication made the most significant contribution while educational level came up in step two. “Age” and “gender” did not make any noticeable contribution. The findings indicate that more attention should be paid to improve Patient-Medical Personnel Drama.
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Cohen, Marian A. O., Jim McQuaid, and Ruth Remington. "Need to Intervene: An Exploratory Study of Nurses’ Experiences With Patienthood." Journal of Patient Experience 8 (January 1, 2021): 237437352199884. http://dx.doi.org/10.1177/2374373521998846.
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Much has been written about the patient experience, but there is little information about experiences of providers as patients. Since lay patients and providers have differing perspectives and expectations, it is important to identify those elements shared by those in each group and those that diverge. This study identified experiences of nurses as being a patient or a family caregiver of a patient as well as identified assessments of the healthcare system by nurses. An exploratory study using a self-administered electronic questionnaire with a group of registered nurses was conducted. Assessments of the system by responders were positive when addressing quality of care, interactions among healthcare personnel, and interactions with patients. However, when discussing their experiences as patient, nurses reported they encountered problems with coordination of care, responses of medical personnel, attention to details of care, and responses to their attempts to become more involved. Results confirm issues raised by patients who are not medical experts in patient satisfaction studies. Adding a professional perspective highlights where problems with the healthcare system lie.
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Lindayani, Lindayani. "Pelayanan Jasa Keperawatan: Tingkat Kepuasan Pasien pada Unit Rawat Inap Rumah Sakit Umum “dr. Slamet” Garut." Business Innovation and Entrepreneurship Journal 1, no. 2 (August 26, 2019): 93–97. http://dx.doi.org/10.35899/biej.v1i2.59.
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The present study looks at in-patient nursing service at Garut Regional Public Hospital dr. Slamet and patient satisfaction as viewed from the gap between service performance and patient expectations. Using a descriptive approach, the influence of in-patient nursing service on patient satisfaction was analyzed. Research data were collected through observation and questionnaires addressed to the patients. The results of the study lead to a conclusion that patients were satisfied with the in-patient nursing care they received. It is suggested that the hospital improve their responsiveness to patient complaints, provide information in simple and easy to understand language, improve the skills of medical personnel by providing regular education and training, improve patient safety and trust, improve service personnel skills such as knowledge in using disease diagnostic tools, hospitality skills, and communication skills.
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Moore, Brian A., Willie J. Hale, Jason L. Judkins, Cynthia L. Lancaster, Monty T. Baker, William C. Isler, and Alan L. Peterson. "Air Force Medical Personnel: Perspectives Across Deployment." Military Medicine 185, no. 9-10 (June 30, 2020): e1632-e1639. http://dx.doi.org/10.1093/milmed/usaa115.
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Abstract Introduction Contingency operations during the past 18 years have exposed millions of U.S. military service members to numerous combat and operational stressors. Despite this, a relative dearth of literature has focused on the experiences of deployed military medical personnel. As such, the present study aimed to address this gap in the literature by conducting individual and small group interviews with Air Force medical personnel who had recently returned from a deployment to Iraq. Interviews targeted self-reported factors related to psychological risk and resiliency across the deployment cycle, while also seeking recommendations for future military medical personnel preparing for medical deployments. Materials and Methods Inductive thematic analyses were conducted on transcripts from 12 individual and structured group interviews conducted with recently deployed U.S. Air Force medical personnel (N = 28). An interview script consisting of 18 prompts was carefully developed based on the experiences of study personnel. Two team members (n = 1 research psychologist; n = 1 military medical provider) coded exemplars from interview transcripts. A third team member (research psychologist) reviewed coded exemplars for consistency and retained themes when saturation was reached. Results In total we report on 6 primary themes. Participants reported feeling prepared to conduct their mission while deployed but often felt unprepared for the positions they assumed and the traumas they commonly experienced. Most participants reported deployment to be a rewarding experience, citing leader engagement, and social support as key protective factors against deployment-related stressors. Finally, following deployment, participants largely reported positive experiences reintegrating with their families but struggled to reintegrate into their workplace. Conclusion Findings from the present study indicate that the military is largely doing a good job preparing Air Force medical providers to deploy. Results of the present study indicate that military medical personnel would benefit from: (1) increased predictability surrounding deployment timelines, (2) improved cross-cultural training, (3) advanced training for atypical injuries in unconventional patient populations, and (4) improvements in postdeployment workplace reintegration. The present research has the potential to positively impact the overall quality of life for deploying military service members and their families; while simultaneously highlighting the successes and shortfalls in the deployment process for U.S. military medical personnel.