Dissertations / Theses on the topic 'Master of Commerce'

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1

Van, der Zwaag Frank. "EBusiness systems innovation and change in the passenger airline industry submitted in partial fulfilment of the degree of Master of Business in Information Technology, Auckland University of Technology, December 2004 /." Full thesis, 2004.

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2

Jia, Jia. "Electronic commerce and internationalisation in New Zealand SMEs a thesis submitted to Auckland Univeristy of Technology in partial fulfilment of the requirements for the degree of Master of Business, 2008 /." Click here to access this resource online, 2008. http://hdl.handle.net/10292/464.

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3

Bewsell, Denise. "Determining individuals' response to New Zealand biosecurity : a thesis submitted in partial fulfilment of the requirements for the degree of Masters [i.e. Master] of Commerce and Management at Lincoln University /." Lincoln University, 2010. http://hdl.handle.net/10182/1412.

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The effectiveness of biosecurity measures at national borders is influenced by the behaviour of individuals. One influence on the behaviour of individuals is level of involvement. Involvement is the importance or relevance of an object or situation to an individual. Involvement helps regulate the way in which people receive and process information and thus influences the extent of information searching for decision making, information processing and persuasion. A second area of influence on individuals is the way in which information is framed. Framing influences the persuasiveness of communications. In this study the concept of involvement was used to investigate the response of individuals to New Zealand biosecurity requirements and the response of individuals to differently framed biosecurity information. A range of people associated with the agricultural and food processing sectors were surveyed using a five item scale of involvement to measure their level of involvement in biosecurity. The results indicated that most respondents had medium to high levels of involvement. This implies that respondents were motivated to attend to and process information on biosecurity measures. However, not all respondents reported taking note of biosecurity information implying that involvement with biosecurity prompts some initial information processing which may or may not continue over time. Respondents were also asked to rate four postcards, each designed with a different message strategy. Individuals with high involvement indicated that the postcard with the negatively framed emotion/entertainment message strategy was most persuasive. The results indicate that specifically targeting information to individuals based on their level of involvement in biosecurity may increase compliance with biosecurity measures.
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Ding, Celina. "An exploratory review of consumer trust and its antecedents in E-commerce this dissertation [thesis] has been submitted to Auckland University of Technology in partial fulfilment of the degree of Master of Business, 2003." Full thesis. Abstract, 2003.

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5

Samson, Alan Michael. "Plagiarism and fabrication: dishonesty in the newsroom : a thesis presented in partial fulfilment of the requirements of the degree of Master of Management (Communication) at Massey University, Wellington, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/1022.

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This first comprehensive study of New Zealand news media plagiarism proceeds from the observation that plagiarism, if not demonstrably increasing, is more common than many practitioners would care to believe. It affirms that, contrary to conventional opinion, plagiarism cannot be understood or dismissed simply or entirely as the product of dishonest or lazy journalists. The study findings support indications of an underlying culture of copying within news media organisations—a professional ideology encouraging, if not overtly justifying, copying, and discouraging clear authorship attribution. The findings emanate from responses to a survey distributed to all New Zealand’s journalists, followed by in-depth interviews with five journalists identified as having personal experience with aspects of the practice identified in the survey, and a sixth with a journalist against whom a complaint of plagiarism was upheld by watchdog body, the NZ Press Council. The research analysed the just four complaints related to plagiarism brought before the Press Council since its 1972 inception, as well as another five much-publicised examples of the practice written about in the news media, to the present day. Of the nine cases examined, three reflected the most serious type of dishonesty associated with Jayson Blair of the New York Times—calculated theft of words as well as outright interview fabrication. The others can be categorised in a perceived less blameworthy variety of plagiarism, bedevilled by confusion of terms and newsroom pressures. But because much run-of-the-mill plagiarism is likely to have gone unrecorded and unnoticed beyond the newsroom involved, the true extent of any sort of plagiarism here could not be judged. What was possible in this research, was to gauge a sense of prevalence by asking working journalists not of their own sins, but of their experience of being plagiarised by others. Suddenly the numbers of plagiarism cases rocketed, not in a usefully quantifiable way, but clearly demonstrative of an extent sufficient to warrant analysis of nature and origin. These experiences were set against an American model that identified four antecedents of plagiarism behaviour, two individual—journalistic rationalising of dishonesty and problematic techniques—and two situational—definitional ambiguity and reporter aversion to attribution. What became clear in these analyses was that, though all news media organisations view plagiarism very seriously, few if any acknowledge their own role in perpetrating the practice, that journalism is an industry that proceeds from an ideology of matching and copying.
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6

Tay, Ink. "Fixed asset revaluation : management incentives and market reactions : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce and Management at Lincoln University /." Lincoln University, 2009. http://hdl.handle.net/10182/1555.

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There is a lack of relevant research of fixed assets revaluation practices in New Zealand. This study provides some insights as (1) why some New Zealand firms choose to revalue their fixed assets; (2) when will a firm revalue its fixed assets; and (3) whether fixed asset revaluation provides information to investors. This research attempts to explain the motivations of the management’s fixed asset revaluation decision in New Zealand. The empirical analysis includes five common explanatory variables, such as gearing (debt-equity ratio), liquidity, market-to-book ratio, firm size, and fixed asset intensity. In addition, the relationship between asset revaluation and share price movements of the firms are examined to determine the perceived usefulness of fixed asset revaluation information for the capital market in New Zealand. The study results show that fixed asset intensity and firm size significantly contribute to the revaluation decision. In contrast to the findings of previous studies (Whittred and Chan, 1992; Brown, Izan, and Loh, 1992; and Missionier-Piera, 2007), the level of corporate gearing is negatively related to the probability of revaluing assets for the sample of New Zealand firms in this study. However, the effect of the level of gearing on the revaluation decision is insignificant. The empirical results did not show any significant outcomes and relationships for investigated year 1998. This is because 1998 signified the end of recession and the beginning of economic growth in New Zealand. At the end of a recession, the changes in the country’s economic environment might have superseded individual firms’ considerations in management decision making process. The empirical results show that the practice of revaluation increased sharply with the adoption of the IFRS in 2005 in New Zealand. About 28.1% of the revaluation announcements under study were made in 2005 compared to just over 15.8% in 2001. Furthermore, the empirical results show negative returns accrue to firms prior to the publication of financial statements that carry revaluation announcements. These negative returns are reverted as soon as the revaluation information is made public. These gains are again maintained for at least a month after the announcements are made. Comparing frequent revaluers to first time revaluers, the results show that asset revaluation information is relevant to investors. Frequent revaluers gained only 0.8% announcement abnormal returns while First time revaluers gained over 4% in the 2005.
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7

Nolan, Matthew Francis. "Intra-labour strategic commitment : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Master of Commerce and Administration in Economics /." ResearchArchive@Victoria e-Thesis, 2009. http://hdl.handle.net/10063/1320.

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8

Wang, Shi Zhao. "The large decline in output volatility : evidence from China : a thesis submitted in partial fulfillment of the requirements for the degree of Master of Commerce and Management at Lincoln University /." Diss., Lincoln University, 2009. http://hdl.handle.net/10182/1141.

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Since the founding of the People’s Republic of China in 1949, China has experienced ten business cyclical fluctuations. The economic growth was characterized by erratic ups and downs which lasted for several decades. With the economic reform and opening up to the outside world in 1978 as part of Deng Xiaoping’s market-oriented policy, the Chinese economy grew exponentially and the volatility of the GDP growth rate declined significantly. The macroeconomic control policies in the 1980s prevented large fluctuations in the country’s economic development, and smoothed the output volatility further. This study examines the output volatility in China and our result reveals the standard deviation of quarterly output growth rate has declined dramatically. Using the CUSUM squares test and the Quandt-Andrews breakpoint test to identify unknown structure breaks, we identified two structural breaks: 1994:1 towards destabilization and 1998:1 towards stabilization. We then examine the stochastic process for GDP and the result shows that the decrease in volatility can be traced primarily to a decrease in the standard deviation of output shocks. Following this, we reached two other conclusions. First, there is a strong relationship between movements in output volatility and the movements in inflation volatility. Both output and inflation volatilities increased significantly during the third and fourth quarter of 1994 and both dropped sharply after 1996, which followed a similar path over the period. Second, using the standard decomposition of GDP, the decrease in output volatility can be traced to a decrease in the volatility of consumption, investment, and net export, especially rural consumption expenditure and residential investment.
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Gabzdylova, Barbora. "Corporate social responsibility : environmental concern in New Zealand's wine industry : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce in the University of Canterbury /." Thesis, University of Canterbury. Management, 2008. http://hdl.handle.net/10092/879.

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Corporate social responsibility (CSR) has become a worldwide issue as organizations are under increasing pressure to behave in socially responsible ways. Environmental responsibility as a part of CSR is often connected with sustainability and protection the environment. This is of a significant importance to New Zealand and its 'clean' and 'green' image. One industry having an impact on the environment, and also having a strategic position in the economy of New Zealand is the wine industry. The aim of the research is to understand what motivates and sustains companies' CSR practices. This exploratory study examines (1) what drives the industry to engage in CSR practices, (2) the role of stakeholders in the company's decision making, and (3) CSR practices in the wine industry. A qualitative research approach supplemented by quantitative measures was adopted to answer the research questions. 24 case study organizations (wineries) were studied and 31 managers interviewed. The research found that the most important drivers of CSR practices are personal values, preferences and satisfaction with this profession. This is followed by product quality and customers' demand. Though New Zealand wine companies are also driven by the market; the market still does not value CSR initiatives and companies do not receive a price premium for sustainable or organically grown grapes. Furthermore, environmental regulations belong to important drivers affecting companies' decision-making. However, companies do not consider current New Zealand's regulations as significantly difficult to follow. On the other hand, companies want to preempt future regulations. The research also revealed that the most important stakeholders are owners, shareholders, customers, wholesalers and international businesses. The role of communication and ecolabelling is also discussed. As a result, the study proposes a typology matrix that differentiates organizations' involvement in CSR according to the extent of CSR practices and their drivers. This study contributes to understanding of the New Zealand wine industry status in environmental CSR at the present, the extent of drivers of proactive environmentalism and companies' stakeholders, and the description of a typology matrix of companies engaging in CSR. This contribution is valuable for those interested in CSR, and the future of New Zealand's wine industry.
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10

Zhai, Y. H. "Asset revaluation and future firm operating performance : evidence from New Zealand : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce and Management at Lincoln University /." Diss., Lincoln University, 2007. http://hdl.handle.net/10182/219.

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The regulatory framework of many countries allows the upward revaluation of assets. Previous studies on the association of asset revaluation and future performance in Australia (Barth and Clinch, 1998), U.K. (Aboody, Barth and Kasznik, 1999) and Hong Kong (Jaggi and Tsui, 2001) have shown that upward asset revaluations are positively associated with the firm’s operating performance, suggesting that asset revaluations are value relevant. This study extends the previous research by focusing on the New Zealand environment with recent data to examine the association of upward asset revaluation and future operating performance. There is no obvious evidence indicating that upward revaluations are associated with operating performance in New Zealand. Our market assessments show that current year asset revaluations are related to share prices and returns, but are not statistically significant.
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11

Zhang, Yue. "The usage of third party logistics in New Zealand : a thesis presented in partial fulfillment of the requirements for the degree of Master in Applied Science in Logistics and Supply Chain Management at Massey University, Albany, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/987.

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The aim of this research is to investigate the use of third party logistics in New Zealand companies from the users’ perspective and to identify the improvement opportunities in the New Zealand environment. The empirical research is used to investigate the reasons for undertaking or not outsourcing logistics activities in New Zealand companies; to investigate the extent of use of third party logistics services in New Zealand and the influence of firm sizes and different industries on different aspects of 3PL (third party logistics) practices; to investigate critical success factors and attributes of selecting and evaluating 3PL service providers by users of 3PL in New Zealand; to establish the impact of usage of 3PL providers on New Zealand companies; to evaluate the satisfaction level of New Zealand 3PL services; to investigate the future plans of current 3PL users in New Zealand. The results showed that 3PL has been accepted by New Zealand organizations; with more than half of the respondents using 3PL. Current users accepted that 3PL allows them to gain a number of benefits and believe that 3PL has more positive impacts than negative. With a high level of satisfaction, a large number of user firms are likely to maintain and moderately increase the use of 3PL in the near future. The results of this study provide useful information for both 3PL providers and users. Providers should be aware of the most frequently used services, the potential trend, and develop their capabilities accordingly in terms of these future requirements. The experience of the firms in this study also provides insights as to the benefits of outsourcing logistics activities and how to plan for implementation for 3PL users.
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12

King, Colville. "Governance inertia & performance in a micro-sized single desk seller : a 120 point thesis presented in partial fulfilment of the requirement for the degree of Master of Management at Massey University, Palmerston North, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/1150.

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Single Desk Seller (SDS) firm structures dominate the agribusiness sector in many developing countries, and were created to resolve export market failure and achieve performance efficiency and effectiveness. Many of these SDSs are also state owned enterprises and have been perceived to be inefficient and a drain on the public purse, as well as no longer having a raison d'être in the face of the World Trade Organization’s anti-competition open markets policies. However, unlike in developed countries, SDSs are likely to remain a significant feature in small developing countries due to their inherent problem of small scale and undeveloped equity markets. It therefore beholds researchers and practitioners to correct inefficiencies of these structures in order to achieve optimal performance. The Arrowroot Industry Association, with a record of disastrous performance makes an ideal case to explore this governance-performance relationship. A holistic case study research methodology was used to carry out this study The main finding was that the governance structure of the Arrowroot Industry Association (AIA) was unresponsive to and did not co-evolve with its environment over the last (20) twenty years. As a result it increasingly became an inefficient mechanism for solving governance according to the normative prescriptions of property rights, transactions cost, agency, resource based view, resource dependency theories, stakeholder, and stewardship theories. Consequently, and despite having a rare and valuable starch product, the AIA was unable to meet demand or secure sufficient rents from the value chain to meet the revenue objectives of itself or of its members. The most significant causes of inertia in the AIA’s strategy and structure were caused by two exogenous variables (a fixed legislation and significant politically influence in the strategic process), and two endogenous variables (poor cognitive ability of management and directors and the limiting effects of its eroded resource base). The combination of poor performance and inertia of the AIA over the years resulted in various forms of escalating commitments, debt accumulation and a shrinking supply base upstream as producers sought alternative means of income. Furthermore, the absence of markets for managerial talents, corporate control and arrowroot production, harvesting and processing technologies restricted alternatives available to the AIA of Government in resolving the perceived problems. Research implications and recommendations for the AIA are subsequently discussed. The major recommendations proposed to reverse the performance problem of the AIA were (1) tighter vertical integration of the AIA to internalise of downstream inefficiencies, (2) efficient allocation of property rights along the entire value chain, (3) clearly defined roles and boundaries for key stakeholders, (4) increasing managerial, technological and financial capacity, and (5) reducing Government control by making influence-cost significantly prohibitive.
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Nikorowitsch, Johannes. "The influence of music sharing at work on social relationships between colleagues : a thesis presented in partial fulfilment of the requirements for the degree of Master of Management in Communications Management at Massey University, Wellington." Massey University, 2009. http://hdl.handle.net/10179/1079.

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This study explores the influence of music sharing at work on social relationships between colleagues. Music sharing has been proven to facilitate friendship and maintenance in various social environments (Brown, Sellen, & Geelhoed, 2001; Voida, Grinter, & Ducheneaut, 2006). However, music sharing at work in its influence on friendships between colleagues has never been explored, even though establishing and strengthening social relationships within the workplace have become increasingly important within organisations (Berman, West, & Richter, 2002). Informal relationships are beneficial for the overall well-being of an organisation as they increase the exchange of resources between colleagues. For the individual workers these relationships satisfy their need for social interaction. The study applied a mixed methods approach involving quantitative as well as qualitative methods. Twenty-nine employees from design agencies throughout New Zealand participated in an online survey and seven in semi-structured interviews. Both online survey and interviews were used in combination in order to achieve complementarily and triangulation between quantitative and qualitative data. The results suggest that music sharing contributes to the development of social bonding that occurs in the workplace. On the basis of the music that was shared through various technologies colleagues appeared to form impressions of each other. This involved determining each others’ music preferences and associating other personality aspects with those music preferences. It appeared that the more similarly colleagues perceived each others’ musical tastes, the more likely they were to become friends and/or to form informal music taste groups at work. The degree of reciprocity of music predicted the degree of intimacy between colleagues. When colleagues who were friends shared music with each other, they were much more concerned about reciprocating the music adequately than when they shared with colleagues they knew only superficially. The findings of this study are relevant for employers who want to promote relationship development between colleagues in a work environment where employees are passionate about music.
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Feinberg-Danieli, Goldie. "Regression results of the union impact on pay levels in New Zealand public service : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Master of Commerce and Administration /." ResearchArchive@Victoria e-Thesis, 2009. http://hdl.handle.net/10063/1069.

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Redman, David F. "Tourism as a poverty alleviation strategy: opportunities and barriers for creating backward economic linkages in Lang Co, Vietnam : a thesis presented in partial fulfilment of requirements for the degree of Master of Philosophy in Development Studies at Massey University, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/1059.

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This thesis looks at the potential for using tourism as a poverty alleviation strategy in the context of Vietnam and the Greater Mekong Subregion (GMS). The theoretical basis for this research stems for the growing recognition within development rhetoric of the place of tourism as a key industry in many developing nations, and the formation of a Pro-Poor Tourism (PPT) approach. The fieldwork section of this thesis looks at the barriers and opportunities for those in the poorer communities of Lang Co, a small town on the cental east coast of Vietnam, to supply the burgeoning tourism industry with locally produced products that are compatible with their current livelihood strategies. Results show that there are many opportunities for the poor to benefit from the rapidly growing tourism industry in Vietnam and the region. There is a strong recognition of tourism in national and regional development strategies, there is a rich cultural, environmental and social context driving the tourism industry and there are several initiatives taking place, such as the Vietnamese National Tourism Law, which include many elements of pro-poor tourism principles. However, this thesis has found many barriers also prevent poorer people from benefiting from tourism. In the case of Lang Co, the poor were often limited in their ability to participate in the industry by debt and lack of access to credit, lack of education and training opportunities, a declining natural resource base and by a lack of awareness and participation in the planning of the tourism industry. More widely, the tourism industry is centrally driven and focused on high growth and large infrastructure type developments which in some cases conflict with the principles of PPT and the ability of people at the ground level to participate. This research highlights the complexity of attempting to use tourism as a poverty reduction strategy given the wide range of stakeholders involved and various levels involved the planning and implementation of the tourism industry. The potential applicability of a concept of pro-poor tourism in a rapidly changing context such as Vietnam is contingent of the ability of the poor to have influence on an industry which is having an increasing effect on their lives and livelihoods.
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Watts, Tony. "Strategies for New Zealand manufacturing small and medium sized enterprises going global : a thesis presented in partial fulfilment of the requirements for the degree of Master of Business Studies in Management at Massey University, Turitea, Palmerston North, New Zealand." Massey University, 2008. http://hdl.handle.net/10179/1141.

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The strategies to employ when a small to medium sized enterprise (SME) enters the international market are important issues for a business to consider. This research study addresses the question “What strategies will position New Zealand manufacturing small and medium sized enterprises for international markets?” It is intended to compare various strategies for going global, discovering these through a literature review and personal interviews with New Zealand businesses who have successfully globalised. The research studies globalisation within manufacturing small and medium sized enterprises (SMEs) in New Zealand. It explores strategies available in order to discover their advantages and disadvantages, and suggests key strategic directions for New Zealand manufacturing SME’s to use when entering into international markets. The research is intended to benefit New Zealand SME’s considering entering the international market place, which in turn will contribute towards benefiting New Zealand as a whole as it endeavours to position itself in the international competitive arena. Specific strategies for New Zealand manufacturing SME’s wishing to establish global markets are explored with implications for theory, research, and business practices. A case study approach was adopted, with multiple research methods used to gather information for the study. An experience survey in the form of personal interviews was used to gather a range of views from people with knowledge and experience in exporting to international markets. Documents were analysed, together with information gained through the interviews to compile case histories of the businesses that participated in this research. Strategies relevant to going global were identified in a literature review and these strategies were compared with actions and directions taken by the businesses interviewed. The analysis of the findings reveals congruence with theoretical strategies for globalisation of SMEs identified in previous studies; however it was found that decisions made when going global were highly dependent on the individual circumstances that a business finds itself in, rather than committing to strategies based on assumptions from academic studies. The businesses involved in this study went global through opportunities more so than strategic purpose. They had not set out to be a global enterprise, however when the opportunities arose their globalisation effort needed total commitment. Their experiences are discussed in this study and have relevance for other firms looking to go global.
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Anderson, Luke William. "An analysis of the interval of observation and the risk in stocks : a thesis presented in partial fulfilment of the requirements for the degree of Master of Business Studies in Finance at Massey Unviersity, Palmerston North, New Zealand." Massey University, 2008. http://hdl.handle.net/10179/1026.

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This research examines how the interval of observation affects the assessment of risk in stocks. I do this by analysing the economic and statistical significance of the worst returns on stocks, and by analysing the relationship between the interval of observation and factors which are thought to affect the return on stocks. This research shows the interval of observation used to assess the risk in stocks is important and the conclusions change considerably depending on how the data is drawn. In addition, the results indicate an investor’s time horizon is important in deciding their asset allocation and the style of investment should be suitable for the time horizon selected.
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18

Khan, Khalid. "The violation of psychological contract : possible causes for the failure of organizational incentive systems to motivate knowledge sharing : a thesis presented in partial fulfilment of the requirements for the degree of Master of Management in Human Resource Management, Massey University, Palmerston North, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/1223.

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Researchers and practitioners have linked the survivability of organization to their ability to manage their knowledge resource. This ability of the organizations depends on providing the technological support for the creation of knowledge, organizational structures (such as the organization reward systems) and the willingness of their employees to share their knowledge. Developments in information and communication technologies have facilitated organizations in developing the infrastructures that are required for the dissemination of knowledge. Organizations are thus left with the challenge of developing organizational structures that will motivate knowledge sharing among its employees. The knowledge sharing problem, which was once seen as an issue of capturing can codifying information, is now seen as a challenge of motivating individuals, the true owner of knowledge, to share their valuable resource. Behavioural scientists have taken interest in knowledge sharing as a form of helping behaviour which is directed at the organizations or member within the organizations. Although organizations have great desire that their managers engage in this behaviour, it is the discretion of their employees whether they want to share or withhold their knowledge. Organizational structural control mechanisms (such as the performance evaluation systems) have limited success in enforcing such behaviour as there are no means of measuring its outputs. Organizations depend on their incentive systems to motivate knowledge sharing. Research into motivation indicates that there is no easy fix to achieve this. Organizations have to balance the use extrinsic and intrinsic motivators, considering the specific motivational requirements of their employees. Motivational interventions, such as the use of incentives, are dependent on the level of trust the employees have in their managers and the organization in whole to deliver on those incentives in a fair and equitable manner. Where trust levels are not sufficient, employees tend to ignore such incentives and tend to further disinvest discretionary efforts. The current study used the psychological contract theory as a frame work for understanding the dynamics of the employee-employer exchange. The central premise of the theory is that employees tend to lose trust in the organization or the agent of the organization, when they perceive that their expectations have not been met. In addition to the lost of trust, psychological contract violation is also negatively associated with desirable organization behaviours and attitudes – such as commitment, in-role and extra-role effort – and is positively associated with undesirable organization behaviours and attitudes such as intention of turnover. The current study used a qualitative research design to investigate how the violation of the psychological contract can add to the ineffectiveness of the organization incentive system to motivate knowledge sharing. Using semistructured interviews the participants were provided with short scenarios (vignettes) which simulated occurrences of psychological contract violation. The participants, acting as informants, responded to question with regards to how the situations depicted in the vignettes would affect the vignette characters’ work behaviours, specifically their desire to share knowledge.
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Brown, Justine C. "Waiting for the inevitable : social processes preceding a merger in the New Zealand tertiary sector : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce in Management in the University of Canterbury /." Thesis, University of Canterbury. Management, 2008. http://hdl.handle.net/10092/876.

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This study investigates the social dynamics of a pre-merger process between two tertiary education organisations in Christchurch, New Zealand. An emic/ insider research approach was used as the author was an employee of one of the merging organisations. Primary data was collected through personal observations and unstructured and semi-structured interviews with thirty merger participants consisting of, general and academic staff, management, and one student. Secondary data sources included existing merger literature, organisational communication and change policies, and press articles. The study focused on four aspects of social dynamics: i) use of language, ii) expression of emotions, iii) meaning making, and iv) exit behaviour. The use of language depicted the merger as a battle that felt like a war-zone, while humour was used as a prop and revealed sub-text of negative emotions. Expression of emotions portrayed the intensity of feeling, acted as a lens to process meaning, and heightened the organisational atmosphere. Recipients of the merger such as, staff attributed different meanings to the change than those in charge of the merger did such as, management, which impacted relationships, self-confidence, career direction, and provoked self-assessment. Overall, staff felt excluded from the merger process and as a result exercised a range of exit behaviours including escapism, withholding of effort, disengagement, and defiance. This study suggests that minimising dysfunctional exit behaviour can be achieved through inclusive communication processes, transparent decision-making, and acknowledgement and management of emotions. An inclusive merger structure should provide mechanisms for staff to express emotions as well as integrate roles that enable what is important to staff to be built into the process. Additionally, as mergers are likely to be contested processes, management skill is required to defuse stress and tension, and to resolve conflicts.
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Loh, Melvyn Wei Ming. "Riding the biotechnology wave : a mixed-methods analysis of Malaysia's emerging biotechnology industry : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Master of Commerce and Administration in Management /." ResearchArchive@Victoria e-thesis, 2009. http://hdl.handle.net/10063/963.

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Bilyayeva, Tetiana A. "Cross-Cultural Comparative Study of Users’ Perception of the Navigation Organization of an E-Commerce Web Application." UNF Digital Commons, 2012. http://digitalcommons.unf.edu/etd/413.

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The object of this study was to assess the influence of native language, as a principal cultural characteristic, one users’ behavior when using a web-based e-commerce application. The study expands on previous research by comparing English and Russian users. The research also considered demographic data to assess additional factors that influence behavior and task performance. The research design encompassed an online shopping application with two different navigation menus. One menu was based on the action-object model and the other was based on the object-action model. The user interface was created in two different languages (Russian and English). This study suggests that language, as a cultural indicator, has a direct relationship to user satisfaction and performance in e-commerce web applications.
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Kaliyati, William Qinisela. "Staying or leaving New Zealand after you graduate? : reflecting on brain drain and brain circulation issues facing graduates : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce and Management at Lincoln University /." Lincoln University, 2009. http://hdl.handle.net/10182/1535.

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Brain drain and brain circulation are forms of skilled labour migration which have a significant impact on New Zealand’s economic growth. Based on their importance, it is suggested that economies rethink how they compete for skilled labour in an international labour market. This research study reviews economic and non-economic factors that influence an individual’s decisions to stay or leave New Zealand. Data is collected from a survey sample of Lincoln University final year undergraduate and postgraduate students, who represent New Zealand’s future skilled labour. The research study employs a data reduction technique called factor analysis to collate large sets of variables into small sets for econometric analysis. The key econometric tool, logit analysis, provides probabilities of graduates leaving New Zealand and marginal effects of changes in key economic and non-economic variables. These key findings, providing new knowledge, are used to engage in a policy discussion in the last chapter. The research study importantly maintains focus on three key stakeholders, the government, the business community and the individual/student when addressing and analysing New Zealand’s brain drain and brain circulation issues.
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Kaule, Ralph Dungit. "Analysing project management culture and practice of public managers in Papua New Guinea: a case study of the National AIDS Council Secretariat : a thesis presented in the fulfilment of Master of Philosophy in Development Studies at Massey University, Palmerston North, New Zealand." Massey University, 2008. http://hdl.handle.net/10179/1151.

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This thesis analyses and explores the Culture and Practices of Public Managers involved in implementing projects in Papua New Guinea. Project Implementation is an integral part of the overall project management cycle that has received a great deal of attention as a major development problem. In order for us to gain an insight of the theme of the thesis, the National AIDS Council Secretariat (NACS) was selected as the site for this case study. To investigate'how things were done in NACS', a variety of approaches were used to gauge the views, perceptions and experiences of programme and project managers in NACS, to help us understand the factors that affect staff practices. Poor management practice and the lack of a sound management culture and work ethic in PNG, is often blamed for the break down in the state?s capacity to deliver public goods and services to its citizens. Performance culture and good practice by public managers employed in State Institutions to handle projects have regressed in the last three decades, and as a result, projects are seen as failing to meet the goals and objectives of the state. The research question which the case study had to answer was: What is the nature of project management culture and practice among public sector managers in the National AIDS Council Secretariat? The study sought to investigate the extent to which the areas of command and control, project training, project knowledge and staff motivation were important integral managerial qualities in the attitudes and practice of public managers. The study showed that, of the four elements of managerial practices investigated, the inability of public managers to assume leadership, command and control and motivate their staff, were the most important elements missing among managers in NACS. Based on the findings and the evidence collected during the research, this thesis argues for substantial capacity building programmes to be designed and conducted around 'programme and project management' roles in state institutions and agencies in PNG, as the way to improve staff capabilities so as to enable project managers and their staff to efficiently implement projects.
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Love, Laurna M. "Impacts of imposed polychronic behaviour upon performance and well being in academic work environments : a 90 point thesis presented in partial fulfilment of the requirements for the degree of Master of Management in Management at Massey University, Turitea, Palmerston North, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/1157.

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In the contemporary workplace individuals differ considerably in the manner they approach their work and achieve outcomes. This thesis examined the construct of polychronicity (preference for undertaking multiple tasks simultaneously) within two intellectually intensive academic work environments. The impacts of imposed polychronicity on performance, job satisfaction, perceived stress and wellbeing were explored. Data was collected from 116 lecturers, teachers, supervisors and managers working in Northern Queensland, Australia. A quantitative approach was taken to data collection. Existing scales were used to measure a range of variables including preferred polychronicity, experienced work unit polychronicity, organisational commitment, job satisfaction, and perceived stress. To provide a qualitative perspective, respondents were asked for comments which were used to add depth and breadth to the study. The findings indicated that preferred polychronicity and experienced work unit polychronicity did not differ over genders or occupations which suggests that polychronicity is likely to be a personal trait. Responses were divided into polychronic, neutral or monochronic preference categories. The findings indicated that when polychronicity was high organisational commitment was high, but when monochronicity was high organisational commitment was lower. Further the findings indicated that when organisational commitment was high, job satisfaction was high and when organisational commitment was low stress was high, although polychrons relationship with stress was lower than that of monochrons. This may suggest that polychrons work better in an imposed polychronic environment than monochrons which supports previous research. The implication for employers is that through understanding the tasking preferences of employees they may be able to tailor strategies to improve and enhance personal wellbeing which in turn may increase job satisfaction, performance, wellbeing and reduce turnover.
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Hansen, Vera. "The effects of new entries on economic growth : a story on advanced and laggard sectors : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Master of Commerce and Administration in Economics /." ResearchArchive@Victoria e-Thesis, 2009. http://hdl.handle.net/10063/1158.

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Liu, Yongli. "The current situation Chinese third-party logistics companies are facing - an exploratory study : 112.889 (120 credits) thesis presented in partial fulfilment of the requirements for the degree of Master of Applied Science (MApplSc) in Logistics and Supply Chain Management at Massey University, Auckland, New Zealand." Massey University, 2008. http://hdl.handle.net/10179/969.

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The fast development of the Chinese economy has brought tremendous impact on the growth of logistics industry in the country. China has become the hottest market for both Chinese and foreign third-party logistics companies (3PL providers), and more and more foreign and domestic 3PL providers are being involved in the Chinese logistics industry. To understand the current situation Chinese third-party logistics companies are facing and the competitive strategies they are pursuing, an exploratory investigation was conducted in the study. A multiple case-study approach was adopted as the main strategy and guidance for the study. Under the principle of multiple case studies, multiple instruments (questionnaire, telephone interviews and archive searching) were used in the data collection among three selected case study companies. Also, within-case analysis and cross-case analysis were chosen as the overall framework of data analysis, and content analysis was selected as the main method for qualitative data analysis. Through investigating a variety of aspects of the three case study 3PL companies, the study has identified that all the case study companies have established country-wide logistics networks, have provided customers a range of logistics services, and have adopted different information technology systems in their operations. All the case study companies have achieved constant increase in their sales in recent years. Generally, the competition in the Chinese 3PL industry is fierce, and sometimes chaotic, unfair, and even illegal. Foreign 3PL providers have been considered as major competitor by Chinese 3PL providers. All the case study companies have developed and pursued a number of competitive strategies to gain competitive advantages in both cost and service. The main competitive strategies addressed include distribution network developing strategy, information technological strategy, and long-term partnership strategy.
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Macdonald, Julie Susan. "Who talks, what they talk about, and how much they say : a study of bulletin structure and source use in New Zealand free-to-air television news programmes : a thesis presented in partial fulfilment of the requirements for the degree of Master of Management in Communication Management, Massey University, Palmerston North, New Zealand." Massey University, 2008. http://hdl.handle.net/10179/922.

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Free-to-air television news is an accessible and popular means through which audiences can gain knowledge and understanding about the world. Therefore, the nature of the news provided has important implications for the opportunities audiences have to become informed about events and issues, and to use this knowledge to participate in social decision-making. The structure and content of news bulletins reflect the decisions made by broadcasters about the topics that are considered to be important, and which sources should have the opportunity to be represented. Thus, the goal of this research was to compare the structure and content of the news provided by New Zealand’s national free-to-air news programmes; ONE News (TVNZ), 3 News (TV3), Prime News (Prime Television), and Te K ea (M ori Television). A content analysis of one constructed week of the four news programmes was undertaken, focusing on four general areas of interest. First, the profile of the news bulletins was examined (i.e., the proportion of the bulletin allocated to different segments of the news, the duration of main news stories, the origin of production of main news stories, the proportion of New Zealand and international news, and the topics included in the news). Second, the research investigated the identity of the types of sources selected by the broadcasters for inclusion in locally produced main news stories. Third, the frequency and duration of élite and non-élite source speech was examined. Finally, the extent to which journalists speak on camera in news stories was also investigated. The study showed that the four programmes generally conformed to the ‘standard profile’ of modern television news bulletins; the programmes included considerable amounts of non-news content and the news topics often reflected entertainment values, rather than focusing on serious issues. A further significant characteristic of the bulletins was that élite sources were more likely to be included in news stories on all programmes and generally had greater opportunities to speak. However, in many respects it appears that Te K ea provides an alternative news bulletin compared to the other three channels, by focusing on a wider range of news topics, including more non-élite sources in stories, and giving all sources considerably more time to share their views. Te K ea seems to broadcast a news programme that makes a compromise between the entertainment values which are entrenched in contemporary television news, and the broader M ori Television mandate to inform and educate the public. This contrasts with the more homogenous (in terms of the characteristics examined in this research) news programmes offered by the ONE News, 3 News, and Prime News. This study concludes that the nationally available free-to-air news programmes currently broadcast on New Zealand television fulfil the traditional news functions of informing and educating the public in only a very narrow sense. The deregulated news environment is poised to undergo further transformation with an anticipated increase in convergence among news media and the emergence of more television news providers. The challenge within this commercial environment is for ONE News, 3 News, Prime News, and Te K ea to deliver on their stated commitments to provide information and promote debate on the important issues of the day.
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Boyte, Karen-Ann. "Job design and wellness in New Zealand Contact Centres: a paradigm shift or same old management? : a thesis presented in partial fulfillment of the requirements for the postgraduate degree of Master of Business Studies, Human Resource Management at Massey University, Palmerston North, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/1042.

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The impact of the Contact Centre workplace upon employee satisfaction or wellness is attracting the attention of researchers across the globe. Over 10 years of research has resulted in recommendations about how Contact Centres should be managed and how the jobs of Contact Centre agents should be designed. There is growing concern that the current practices result in significant psychosocial risk factors which are ultimately harming the Contact Agents and less obviously the bottom line of their organisations through emotional exhaustion, stress, employee absenteeism and turnover. The aim of this study was to explore whether Contact Centre managers were aware of these recommendations, in particular those relating to the design of motivating, satisfying and “healthy” jobs. Using an expanded Job Characteristic Model, this descriptive study explored the level of awareness of New Zealand Contact Centre managers (n=20) regarding the recommendations about the design of jobs, and what changes, if any, have occurred as a result. Where changes have not been forthcoming, the study explored the constraints which were preventing or limiting change. The results of this study indicated that there is a low level of awareness of the research recommendations, that approaches to improving the management and design of Contact Centre agents roles are ad hoc, and that there is a level of resistance in providing agents with autonomy to manage their day to day roles. Some efforts to increase task and skill variety have been made but these are also ad hoc rather than built into the job. As a result of this study, it appears that Contact Centres in New Zealand are still adopting a mass production model of management. This study has implications for Contact Centre managers and senior organisational managers, these are discussed. Limitations of the research, implications for Contact Centre Managements are highlighted and areas for further research are highlighted
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Liu, Yun. "The discourse of being a business executive: an exploration of executive coaching advertisements to illuminate the discourse of being a business executive and the degree to which executive coaching engages in psychotherapy : a thesis presented in fulfilment of the requirements for the degree of Master in Management, Massey University, Auckland, New Zealand." Massey University, 2008. http://hdl.handle.net/10179/964.

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There has been growing interest in the field of business management in developing methods to improve management competency. One popular management development method has been executive coaching, but because of the unique needs of business executives, executive coaches are constantly looking for new and more effective methods to work with business executives’ life, career, physical, and psychological problems. There has not been an agreed upon solution discovered to solve this problem. On the one hand, it was proposed that there is a need for executive coaches to employ psychotherapeutic methods in coaching to meet the psychological demands of business executives. But on the other hand, there are numerous issues related to standardizing executive coaching methods, qualifying executive coaches, and resolving ethical dilemmas. The author of this thesis views this issue as an over expectation of society of individuals in positions of power and responsibility. This thesis uses social theories to explore the expectations behind the high demands on the performance of business executives, and to illuminate the degree to which executive coaching engages psychotherapy. The findings of this study show that certain themes such as business skills, leadership, self-development, success, interpersonal skills, and achieve work-life balance dominates the advertisements of executive coaching professionals. These advertisements also use rhetorical devices to make these skills seem attractive and important to possess, which inevitably impacts on the view of self of executives and stimulates their desire to self- improve. It was also found that 21.26% of the advertised executive coaching services could be promoted by psychotherapists instead.
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Chang, Jiang. "Strategic responses to New Zealand-China free trade agreement : a case study of New Zealand natural health products industry : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Master of Commerce and Administration in International Business /." ResearchArchive e-thesis, 2009. http://hdl.handle.net/10063/1131.

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Bourke, Josephine Emily. "Elder care, self-employed women and work-family balance: an exploration using work-family border theory : a thesis presented in partial fulfilment of the requirements for the degree of Master of Business Studies in Human Resource Management at Massey University, Palmerston North, New Zealand." Massey University, 2009. http://hdl.handle.net/10179/1066.

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Despite work-life balance being an area of interest to many researchers, there is little reference to any effects related specifically to elder care. Current demographics indicate that the proportion of elderly in the community is increasing, and with greater workforce participation (particularly among women workers) the availability of family caregivers is less guaranteed. Women are more likely to be responsible for elder care, and as they seek to manage their work and life, are also more likely to seek workplace flexibility, sometimes through self-employment. The effect that elder care may be having on the work-life balance of self-employed women is the focus of this research project. Using work-family border theory as a lens, this research documented the effect that elder care had on the lives of a group of self-employed women who also had elder care responsibilities. Eight women from the Wellington region participated in this research, which was carried out from a broadly phenomenological perspective. Each participant shared information, using a case study approach, about their business and elder care responsibilities. The results of this research indicate the profound effect of emotions in the elder care situation, and also the effect of expectations from others whose influences affected the ability of the participants to achieve work-life balance.
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Shrivastava, Dishi. "The Impact of Social Presence and User Experience on Gender Sensitive E-Tail Websites." UNF Digital Commons, 2017. https://digitalcommons.unf.edu/etd/775.

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Internet has come afar, from connecting computers to connecting people. Since its early days, the use of Internet has evolved tremendously. People use the Internet today in a variety of different ways, including communicating with friends, family, co-workers and performing activities like paying bills and shopping. With the increase in electronic retailing (e-Tailing), attracting and retaining customers has become the most important part of running a successful business. However, the online shopping experience may be viewed as lacking human warmth and sociability as it is more impersonal, anonymous, automated and generally devoid of face-to face interactions. Thus, understanding how to create electronic loyalty (e-Loyalty) by retaining existing customers in online environments is a complex process. To maintain e-Loyalty, e-Tailing sites should provide customized user experience. Men and women have been known to have different perception of online shopping. Women tend to be less satisfied because of lack of human connection in online shopping environment. To date, how social presence (interpreting human warmth and human presence electronically) affects e-Loyalty and adoption of e-Tailing across genders has been relatively underexplored. A research on influence of gender towards social presence features in e-Tailing websites could contribute to our understanding of gender preferences in online environments, allowing researchers to predict and measure differences among user interfaces, and guide the design of customized interfaces customized for gender sensitive e-Tailing websites. In this research, we developed a research model based on extensive literature review. We developed a survey instrument to measure predictability of the model and used t-tests, principal component analysis and linear and multiple regression analysis to analyze and validate the model. We conducted an extensive survey of social presence and user experience design features, and synthesized survey response with the above methodologies using SPSS. The study revealed social presence and user experience factors that positively affect gender experience in development of e-Loyalty. Based on the analysis of survey responses, we conclude that gender plays an important role in determining the state of social presence and user experience for e-Tailing websites to create e-Loyalty among customers.
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Khalil, Hibah. "The Role of the Quality of a Website in Consumer Perception." UNF Digital Commons, 2017. http://digitalcommons.unf.edu/etd/748.

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The wide spread of the Internet has allowed businesses to present information, sell products, and provide relevant services through websites. Many researchers argue that websites are an imperative channel for communication and online shopping. However, businesses struggle to retain customers due to low switching cost and lack of face-to-face communication. Customers who do not appreciate the user interface and information presented in the website may choose a competitor’s site to achieve their goals. Therefore, e-loyalty, which is about attracting and retaining customers in an online environment, is crucial to remaining a successful business. In the context of e-loyalty, the website serves as a gateway to access loyal customers. Many studies have found that website quality affects customer’s perceived risk. Perceived risk is the extent to which a customer believes there is a potential for an uncertain or negative outcome with an online transaction. Several studies have found an inverse relationship between perceived risk and purchase intention, which is the likelihood that a customer will purchase from the website. Studies have also shown that an increase in purchase intentions positively affects e-loyalty. In this thesis, the effect of perceived risk on purchase intentions is studied. Purchase intentions can be further categorized as initial or continued purchase intention. Initial purchase intention refers to the likelihood that a customer will purchase from the website for the first time. Continued purchase intention refers to the likelihood that a customer will return to the website to purchase again in the future. Although purchase intentions have been recognized as a major factor affected by website quality and subsequently impacting e-loyalty, few studies have examined how initial purchase intention affects continued purchase intention. To fill the aforementioned research gaps, the purpose of this study is to examine whether: a) perceived risk moderates the relationships between website quality and initial/continued purchase intention, and b) perception of initial purchase intention influences continued purchase intention in an online context. Survey methodology was used to investigate the relationships between the above factors. The study population was a sample set of University of North Florida students. Multiple regression technique was employed for analyzing data collected from a questionnaire. This research contributes to the understanding of the moderator that could impact website quality in the business environment. Such an understanding would allow researchers to explore a wide range of variables that could affect the relationship between website quality and purchase intention to increase customer retentions.
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Fletcher, Charlotte Jane. "Conservation, livelihoods and the role of tourism : a case study of Sukau village in the Lower Kinabatangan District, Sabah, Malaysia : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Natural Resources Management and Ecological Engineering at Lincoln University /." Diss., Lincoln University, 2009. http://hdl.handle.net/10182/1339.

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The purpose of this study was to examine conservation, livelihoods, and the role of tourism. The village of Sukau in the Kinabatangan District of Sabah, Malaysia, served as a case study. The vital importance of the Lower Kinabatangan in wildlife conservation, coupled with the tourism potential of the region, underpinned the creation of the Kinabatangan Wildlife Sanctuary in 2005. The 26,000 hectare sanctuary is fragmented in nature and surrounded by palm oil plantations. Still, with the protection of these fragmented forested areas, Sukau has evolved into the ‘hub’ of tourism in the Lower Kinabatangan. The majority of visitors come to Sukau for the opportunity to view the flagship species of the Kinabatangan Wildlife Sanctuary (orang-utan, Bornean pygmy elephant, proboscis monkey, and hornbills) in the wild. Many of the local villagers own land which is still forested and serves as important ecological links between the fragmented protected areas. However many of the villagers plan to use their lands for smallholder palm oil farming in the future. This will further fragment the forested areas of the Wildlife Sanctuary, and will have severe implications for nature conservation and tourism in Sukau. The Sabah Tourism Master Plan (1996) stresses that for the tourism-conservation linkage to be effective in Sukau, the local community must benefit from tourism. If the locals of Sukau are able to depend on tourism as a livelihood option, then perhaps the forested areas of the Wildlife Sanctuary will not be further fragmented in the near future. This study will attempt to answer whether tourism is an effective alternative livelihood source for the locals of Sukau. Predominantly qualitative research methods were used for this study. These included semi-structured interviews with the local villagers of Sukau, and informal interviews with key informants in the area. Structured questionnaires and interviews were also undertaken with lodges in and near the village. The information gathered from these sources was further strengthened by my own personal and participatory observations. In 2006, 10 per cent of the population of Sukau, and 23 per cent of the estimated total workforce were directly employed in tourism. Results indicate that having tourism as a livelihood option has made the villagers more motivated to protect their environment. Yet the locals of Sukau disagree that their community benefits sufficiently from tourism, and smallholder palm oil farming is viewed as the more lucrative livelihood option. The current financial crisis (2008-9) has complicated the likely contribution of tourism to livelihoods and conservation in the future. Nevertheless it is likely that both the palm oil and tourism industries will recover from the economic downturn, and consequently they will both continue to be future livelihood options for the villagers of Sukau. Therefore steps should be made to improve both industries for the benefit of livelihoods and nature conservation in Sukau. There are a number of potential ways in which tourism could be improved in Sukau to bring more benefits to the locals. If these suggested improvements occur, then the effectiveness of tourism as an alternative livelihood source for the locals of Sukau will be enhanced.
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Lerotholi, Lelingoana Benedict. "The role of online communication on social development in Maseru (Lesotho)." Thesis, University of Zululand, 2012. http://hdl.handle.net/10530/1343.

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A thesis submitted in fulfilment of the requirements for the degree of Masters in Communication Science at the University of Zululand, South Africa, 2012.
Majority of developing societies are usually succumbing to numerous socio-economic challenges. Communities in Maseru, the capital of Lesotho, are not excluded from this trend. Online collaborations are consequently at the heart of addressing these challenges. This study examines the probability of encouraging and engaging online communication for social and economic development in Maseru. The promises of online communication for transforming society and advancing the new economy have rested on the arguments that online communication could expand and widen access to electronic commerce, enhance the quality of distance education, improve the general quality and standard of living , and eventually improve the economy of Maseru. Information Communication Technologies (ICTs) are very powerful tools for diffusing knowledge and information to society which is a fundamental aspect of the development process. The presence of new communication technologies has a greater influence on human lives than we ever thought. It is imperative that every community in Lesotho examines ways and means of adopting their information communication technology (ICT) infrastructure as soon as possible or face the possibility of social and economic stagnation and isolation. The Internet has ushered in innovative ways of socialising and conducting business. Although it has, through the process of globalization, created a wide space to engage in business and eradicate poverty, many societies are still isolated. There are many reasons for this which could range from voluntary isolation, inadequate infrastructure, ignorance or sheer laziness. The study was conducted within the paradigm of both qualitative and quantitative methods. Stratified and simple random sampling techniques were used and this allowed the researcher to divide the population of Maseru into various Strata. This research explored why Maseru is slow to adopt ICTs to enhance their economic and social development. Revelations from the study will benefit this community and will also assist in making recommendations for overcoming economic and social decline.
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Hershberger, John 1980. "Exchanges for complex commodities [electronic resource] : toward a general-purpose system for on-line trading / by John Hershberger." University of South Florida, 2003. http://purl.fcla.edu/fcla/etd/SFE0000127.

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Title from PDF of title page.
Document formatted into pages; contains 117 pages.
Thesis (M.S.C.S.)--University of South Florida, 2003.
Includes bibliographical references.
Text (Electronic thesis) in PDF format.
ABSTRACT: The modern economy includes a variety of markets, and the Internet has opened opportunities for efficient on-line trading. Researchers have developed algorithms for various auctions, which have become a popular means for on-line sales. They have also designed algorithms for exchange-based markets, similar to the traditional stock exchange, which support fast-paced trading of rigidly standardized securities. In contrast, there has been little work on exchanges for complex nonstandard commodities, such as used cars or collectible stamps. We propose a formal model for trading of complex goods, and present an automated exchange for a limited version of this model. The exchange allows the traders to describe commodities by multiple attributes; for example, a car buyer may specify a model, options, color, and other desirable properties.
ABSTRACT: Furthermore, a trader may enter constraints on the acceptable items rather than a specific item; for example, a buyer may look for any car that satisfies certain constraints, rather than for one particular vehicle. We present an extensive empirical evaluation of the implemented exchange, using artificial data, and then give results for two real-world markets, used cars and commercial paper. The experiments show that the system supports markets with up to 260,000 orders, and generates one hundred to one thousand trades per second.
System requirements: World Wide Web browser and PDF reader.
Mode of access: World Wide Web.
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Millard, A. D. "Are the people listening to Government's good advice : source credibility in Government attributed social marketing messages : a thesis submitted to the Victoria University of Wellington in fulfilment of the requirements for the degree of Masters of Commerce and Administration /." ResearchArchive @Victoria e-thesis, 2010. http://hdl.handle.net/10063/1288.

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Qasenivalu, Mosese Tavaga. "The role and impact of services sector on economic growth : an econometric investigation of tourism and air services in Fiji (1968-2006) : a thesis presented in partial fulfillment of the requirements for the degree of Masters of Management in Economics at Massey University, Palmerston North, New Zealand." Massey University, 2008. http://hdl.handle.net/10179/856.

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Empirical studies have established that tourism is a major determinant of economic growth and that international air services have a beneficial effect on the growth and development of an economy. It has also been argued that trade and public enterprise reforms in the service sectors, undertaken to a greater extent in high income countries, have had a positive impact on the sectors performances. This study analyses several hypotheses relating to Fiji’s tourism and air transport service industries. First the study examines the contribution of tourism exports to economic growth in the case of Fiji. Second, the study analyses whether the tourism reform adopted by Fiji in 1999 under the World Trade Organization’s General Agreement on Trade in Services (GATS) has impacted on total tourism export performance. Third, the aviation-service growth nexus is investigated. Lastly, the effect of the aviation public enterprise reform activities on the export performance of air services is evaluated. Using time series annual data from 1968 to 2006, the Auto Regressive Distributed Lag. methodology has been utilized to estimate the contribution of each service sector to Fiji’s total service output. The results show that the tourism is a major determinant of growth in Fiji and that the aviation service-growth hypothesis is also valid for Fiji. The empirical results show that both the trade reforms in tourism and the pro-competitive measures undertaken in the airline industry, amongst other determinants, have not significantly created an impact on the respective export performance of tourism and air services. These findings provide key policy implications in the light of capitalizing on services exports as a major source of growth, particularly in developing island countries such as Fiji and the need to facilitate the strengthening of the market to boost the export performance of tourism and air services.
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Цинь, Ц., and J. Qin. "Трансформация банковской деятельности в условиях глобализации : магистерская диссертация." Master's thesis, б. и, 2020. http://hdl.handle.net/10995/95090.

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Структура магистерской диссертации включает в себя введение, три главы, заключение, список использованных источников и приложения. В первой главе рассмотрены трансформация экономической глобализации банковского дела и банковского дела в электронной коммерции. Во второй главе исследованы современная финансово-экономическая модель деятельности пао «сбербанк рф» и взаимодействие подразделений банка и оценка продуктивности инвестиций в информационные технологии. В третьей главе разработан анализ внутренней и внешней среды реализации стратегии «больших данных» и стратегические цели и выбор пути коммерческого банка «большие данные» В заключении сформированы основные выводы.
The structure of the master's thesis includes an introduction, three chapters, a conclusion, a list of sources used and applications. The first chapter discusses the transformation of the economic globalization of banking and banking in e-commerce. The second chapter examines the current financial and economic model of the activities of Sberbank of Russia, and the interaction of bank divisions and the assessment of the productivity of investments in information technology. In the third chapter, an analysis of the internal and external environment for the implementation of the Big Data strategy and strategic goals and the choice of the path of the Big Data commercial bank are developed. In conclusion, the main conclusions are drawn.
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Шуюань, Ч., and Z. Shuyuan. "Развитие е-коммерции как инструмента маркетинга для удовлетворения потребностей китайского рынка : магистерская диссертация." Master's thesis, б. и, 2020. http://hdl.handle.net/10995/94602.

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Электронная коммерция вносит новые качественные элементы в современный бизнес, которые способствуют: росту конкуренции; персонализации взаимодействия; экономии затрат. Современные предприятия должны иметь возможность изучать и использовать инструменты электронной коммерции для маркетинга. В этом исследовании будет изучена теория электронной коммерции, чтобы понять ее природу и особенности развития; исследовать инструменты э-коммерции как связь потребителей и маркетологов и модель электронной коммерции Xiaomi; исследовать факторы, влияющие на поведение китайской онлайн-покупателя; разработка проекта по созданию привлекательного бренда смартфонов xiaomi через интернет-магазин в Китае.
E-commerce brings new quality elements to modern business, which contribute to: increased competition; personalization of interaction; cost saving. Modern businesses should be able to learn and use e-commerce tools for marketing. In this study, the theory of electronic commerce will be studied to understand its nature and features of development; explore e-commerce tools like consumer-marketer communication and Xiaomi's e-commerce model; explore the factors that influence the behavior of a Chinese online shopper; development of a project to create an attractive brand of Xiaomi smartphones through an online store in China.
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Molina, García Míriam. "Eficàcia de les apps publicitàries a branded apps de telèfons mòbils. Cas d'estudi a Barcelona i localitats de la mateixa província." Doctoral thesis, Universitat de Vic, 2014. http://hdl.handle.net/10803/284514.

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El terminal mòbil s’ha convertit en els últims anys en una peça imprescindible per a l’individu. L’àrea del màrqueting, la comunicació i la publicitat continuen amb l’interès d’estar a prop del consumidor, raó per la qual han optat per entrar als mitjans i formats més propers, interessants, atractius i entretinguts actualment pels consumidors, com per exemple el telèfon mòbil, les xarxes socials i les aplicacions. Les aplicacions mòbils, o també anomenades apps, són un format molt entretingut, amb amplies possibilitats creatives i tecnològiques que permeten a les marques sorprendre i comunicar-se amb el seu públic objectiu. L’interès d’aquest estudi qualitatiu és mostrar l’eficàcia real que tenen les branded apps. És conegut l’interès dels consumidors en les aplicacions però no s’ha estudiat encara l’efectivitat d’aquestes aplicacions publicitàries. A l’actual investigació es mostra com afecta l’ús d’aquestes aplicacions a l’actitud cap a la marca, l’actitud cap al producte, i la intenció de compra de diferents perfils de consumidors.
El terminal móvil se ha convertido en los últimos años en una pieza imprescindible para el individuo. El marketing, la comunicación y la publicidad continúan interesados en estar cerca del consumidor, razón por la cual han optado por entrar en los medios y formatos más cercanos, interesantes, atractivos y entretenidos actualmente para los consumidores, como por ejemplo el teléfono móvil, las redes sociales y las aplicaciones móviles. Las aplicaciones móviles, o también llamadas apps, son un formato muy entretenido, con amplias posibilidades creativas y tecnológicas. El interés de este estudio cualitativo es mostrar la eficacia real que tienen las branded apps. Es conocido el interés de los consumidores en las aplicaciones pero no se ha estudiado todavía la efectividad de estas aplicaciones publicitarias. En la actual investigación se presenta como afecta el uso de estas aplicaciones en la actitud hacia la marca, la actitud hacia el producto, y la intención de compra de diferentes perfiles de consumidores.
Mobile phone is an essential tool for individuals in last years. Marketing area, communication and advertising continue with interest to be close to consumers, this is why they have decided to be in diferent media and formats, the most interesting, atractive and entertaining ones for consumers, like for example mobile phones, social networks and mobile applications. Mobile applications, or also called apps, are a very entertaining format, with wide creative and technological possibilities which allow brands to surprise and communicate with their target. The interest of this qualitative study is to show the real effectivity of branded apps. It is known the interest of consumers by applications but it has not been studied yet the effectivity of these advertising applications. In this investigation it is shown how the use of these applications affect to the attitude to the brand, the attitude to the product and the purchase intention of diferent consumer profiles.
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42

Cret, Benoît. "L'émergence des accréditations : origine et efficacité d'un label." Paris, Institut d'études politiques, 2007. http://www.theses.fr/2007IEPP0028.

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Les étudiants ne peuvent « essayer » les diplômes ou les établissements pour choisir le meilleur d’entre eux. Le choix ne peut reposer sur la multiplication des expériences, sur leur répétition et leur comparaison. Les agences d’accréditation seraient là pour "aider" les consommateurs en les dotant d’équipements distinctifs, les labels, qui auraient pour fonction de lever l’incertitude sur la qualité des services échangés. Notre recherche questionne la "fonction de certification" des agences d’accréditation en les considérant non pas comme de simples courroies de transmission, mais comme des organisations dynamiques qui définissent et modifient en partie ce qu’est la "bonne mesure" de la qualité des diplômes et des établissements. Comment les agences d’accréditation AACSB, AMBA et EQUIS ont-elles pu devenir robustes aussi rapidement dans l’espace circonscrit des business schools ? Par "robuste", nous désignons la qualité du processus par lequel ces trois organisations ont réussi en huit ans (1997-2005) à stabiliser un quasi-monopole de l’accréditation. Pour ce faire, nous distinguons la question de la genèse des agences, des questions de leur persistance et de leur efficacité. Nous explorons la naissance des trois agences, puis nous étudions la mise en œuvre des trois processus d’accréditation associés à l’intérieur de six Business Schools, trois françaises, trois anglaises. Cela nous amènera à questionner la notion de confiance. Nous considérons enfin les "labels" comme des catégories de pensées collectives, ce qui implique de questionner la notion de croyance pour résoudre le problème de la genèse et de l’efficacité des agences d’accréditation
Students cannot “try” or “experiment” degree curricula in order to choose the best of them. Henceforth their choice cannot rest on experience, repetition and comparison. The accreditation agencies aim at helping them equipping them with distinctive “labels”, thus helping them make their choice. The “labels” would then help reduce the uncertainty on the quality of the services that are exchanged within the market. The subject of the PhD deals with the creation and the increasing role played by the three main accreditation agencies within Europe : AACSB (the Association to Advance Collegiate Schools of Business), EQUIS (the European Quality Improvement System) and AMBA (the Association for MBAs). The main problem may be formulated as follows : how could these agencies gain legitimacy so swiftly ? The research distinguishes two main questions : -The one that deals with the genesis of the accreditation agencies, - And the one that deals with their persistence and their efficiency. First we highlight and compare the so-called diversity of the expansion of the three agencies. Then we focus on the the impact of the three accreditation processes within three French “Grandes Écoles” and three English Business Schools. This will lead us to explore the notion of trust (within the accreditation agencies, the accreditation process and the accreditation themselves). Finally, the “labels” will be considered as a collective form of classification that will enable us to deal with the problems of genesis and efficiency
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43

Argila, Irurita Ana María. "Análisis de las principales respuestas psicológicas relacionadas con el uso de los sistemas de recomendación de sitios web comerciales." Doctoral thesis, Universitat de Barcelona, 2013. http://hdl.handle.net/10803/129275.

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Cada vez un mayor número de las decisiones de compra de los individuos se toma en internet. En la Web, los consumidores pueden disfrutar de una profunda gama de productos y de una gran cantidad de información disponible acerca de estos. Sin embargo, este gran volumen de información hace más complejo su proceso decisional. Debido a ello, surgen métodos de recuperación y de filtrado de la información, como es el caso de los motores de búsqueda y de los sistemas de recomendación, para ayudarles en dicho proceso.

Los sistemas de recomendación son tecnologías web que, de forma proactiva, hacen sugerencias de productos y contenidos a cada consumidor de acuerdo a sus preferencias, a partir de la información proporcionada por éste y por otros individuos con perfiles similares al suyo.

Se trata de tecnologías muy potentes para el marketing de relaciones al permitir las personalizaciones masivas. Asimismo, dada la influencia de las recomendaciones de terceros en la conducta de compra del consumidor, las empresas pueden utilizar estos sistemas de recomendación, para influir en el usuario cuando desarrolla sus procesos de compra.

Es, por tanto, un campo de estudio que presenta oportunidades, dada la relevancia de estos sistemas en las estrategias de marketing de los sitios web comerciales y la escasez de literatura de sistemas de recomendación en el comercio electrónico con una orientación de marketing, y más aún, de investigaciones centradas en la perspectiva subjetiva del consumidor.

El objetivo general de esta investigación es determinar las principales respuestas psicológicas de los consumidores cuando utilizan el sistema de recomendación de un sitio web de comercio electrónico (en adelante SR-SW).

Para dar respuesta al objetivo general de esta investigación, se realiza una revisión de la literatura sobre sistemas de recomendación desde una perspectiva de marketing, y sobre la base de ésta, se plantea un modelo sobre las principales respuestas psicológicas de los consumidores cuando usan SR-SW, que se contrasta empíricamente mediante un enfoque de ecuaciones estructurales.

Las respuestas psicológicas consideradas en el modelo propuesto son: el rendimiento percibido del sistema de recomendación por parte del consumidor; su satisfacción con dicho rendimiento; la predisposición del individuo a comprar el producto inicialmente buscado gracias a las recomendaciones proporcionadas por el sistema; y la intención de comprar otros productos que responden a una estrategia de venta cruzada y/o ampliada puesta en marcha por dicho sistema.

Asimismo, se estudia el papel que ejerce la actitud del consumidor hacia el sistema de recomendación y su estado de flujo en la navegación por el sitio web comercial sobre estas respuestas psicológicas. A su vez, se considera la atención del individuo hacia las recomendaciones proporcionadas por el sistema como variable mediadora ente la actitud y el flujo.

De la contrastación empírica se concluye que cuanto más positiva sea la actitud general de un individuo hacia un SR-SW, más atención prestará a las recomendaciones de este sistema y mejor percepción se formará acerca de su rendimiento. Asimismo, indirectamente a través de la atención, la actitud del individuo incide en el estado de flujo cuando navega por la web y esta experiencia, a su vez, afecta a todas las respuestas psicológicas relacionadas con el uso del SR-SW consideradas en el modelo. Además, la percepción del individuo acerca del rendimiento del SR-SW incide directamente sobre su satisfacción con el rendimiento e indirectamente sobre su predisposición a comprar el producto recomendado relacionado con su búsqueda inicial, y a aceptar y seguir las recomendaciones del sistema relacionadas con otras ofertas que responden a una estrategia de venta cruzada y/o de más valor puesta en marcha por el SR-SW.
Recommendation systems are web technologies that proactively make suggestions of products and contents to each consumer according to their preferences, from the information provided by him and by others consumers with profiles similar to yours.

The importance of these systems in the marketing strategies of commercial web sites and the scarcity of literature about recommender systems in e-commerce from a consumer psychological perspective make it a relevant field of study.

The overall objective of this research is to determine the main Psychological outcomes linked to the use of a certain commercial website recommendation system (hereinafter SR-SW).

From empirical testing, using a structural equation approach, we conclude that when more positive is the general attitude of an individual toward SR-SW, more attention will paid to the recommendations of this system and will form better perception about their performance.

Also, the general attitude of the individual toward SR-SW have an indirect impact on the flow state when browsing the web through his/her attention paid to the recommendations.

This experience, in turn, affects all Psychological responses related to the use of SR–SW considered in the model: 1) the consumer’s perceived performance regarding said system; 2) his/her satisfaction with its performance; 3) individual's predisposition to buy the product initially searched by system recommendations; and 4) the consumer’s likelihood to buy other items which are part of a cross-selling and/or add-on selling offer made by the recommender agent.

In addition, the individual's perception about the performance of SR-SW have a direct impact on your satisfaction with performance, and an indirect impact on their willingness to buy the products related to your initial search , and accept other recommendations of the system that responding to a strategy cross-selling and/or add-on selling offer made by the recommendation agent.
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44

Viegas, Lucas André Neto de Pompeia. "How to communicate dreams and ambitions in e-commerce." Master's thesis, 2020. http://hdl.handle.net/10400.26/32472.

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Online shopping is one of the most popular internet activities globally with 20% of the total turnover of brands is from e-commerce sales. With this popularity, customers are searching for a more realistic approach from brands, something that they can relate to their lives. Luxu- ry brands are know for selling dreams to their customers through their products in their stores, also some non-luxury brands are applying the same concept to their businesses, but how can they communicate it online? In this research, the concept of Dreams and Ambitions was an- alysed in multiple factors applied to E-commerce, and through multiple surveys. A conceptual model was created to help any brand communicate their Dreams and Ambitions in e-com- merce. In addition, it was also verified what are the fundamental factors of e-commerce. The Power of Dreams and Ambitions: How to communicate them online?
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Kuo, Chia-Hsin, and 郭嘉欣. "E-Commerce Research Situations and Trends in Taiwan: A Content Analysis of Master and Doctoral Dissertations." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/34444452166760215888.

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碩士
銘傳大學
管理科學研究所
90
Under the emergence of Internet, e-commerce has become the new business model. Along with those development trends of industry, research in e-commerce has increased dramatically. The research has been conducted for a diverse range of areas, increasing the difficulty of choosing research topic. It’s required for researcher to realize the research focuses and trends. Therefore, this study applied content analysis to review the research topics and methodologies of master and doctoral dissertations from 1992 to 2000 school year in Taiwan. The results of the 1,427 dissertations are reported as follows: (1) The volume of e-commerce research has growing rapidly in recent two years, especially in information and management areas. However, in the e-commerce research, the advisors specialize in it are few. (2) The study issue is quite extensive, but over half of the dissertations were in application area, followed by technological issues, support and implementation. The percentage of each topic of every period has risen, but application area. (3) Compare to foreign researches, we pay more attention on application area but lack of technological issues. (4) The methodologies of this study, system design/implementation were mostly used, followed by survey and case study. And those three methodologies are used which become equally. (5) The targets of study industry, most focuses on the industry are involved more than 4, followed by retail industry, information industry, financial industry and general manufacturing industry.
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Su, Ting T. "An empirical analysis of China's equilibrium exchange rate : a co-integration approach : a thesis submitted in partial fulfilment of the requirements for the degree of Masters [i.e. Master] of Commerce and Management at Lincoln University /." Diss., 2009. http://hdl.handle.net/10182/1106.

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47

Candy, Ryan David. "Resources, strategy and performance in the smaller firm : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce in Management in the University of Canterbury /." 2009. http://hdl.handle.net/10092/3522.

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Busby, Eric. "The response to and recovery from the 2004 Eastern Bay of Plenty flood event : a thesis presented in partial fulfilment of the requirements for the degree of Master of Philosophy in Emergency Management at Massey University, Palmerston North, New Zealand." 2010. http://hdl.handle.net/10179/1524.

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Incident Management Systems used in New Zealand have their origins in the fire-fighting organisations of the United States of America in the 1970’s. They began in an atmosphere of disciplined quasi-military emergency response organizations. Emergency management research, theory and practice have since evolved to incorporate comprehensive facets acknowledging disasters are about people, individually and collectively and their environment. Emergency Management now includes addressing psycho-social aspects. New Zealand emergency services adopted the Coordinated Incident Management System (CIMS) as a result of a requirement following the Cave Creek disaster of 1995, where a multi- agency response to the event was found to be unsatisfactorily managed. Emergency management in the modern era now requires the orchestration of many and varied agencies and organisations including government and non-government organisations. These organisations are not necessarily suited to command type management styles and during a recovery phase of an incident, an approach involving a coordination style is more appropriate than a command style. An examination of the 2004 eastern Bay of Plenty flood event highlights that improved coordination by using a suitable incident management system benefits the response and recovery process. The Eastern Bay of Plenty community has social and cultural characteristics that impact on the effectiveness of emergency management outcomes. An incident management system that improves communication within the multi-agency organisation and between an emergency management organisation and the disaster-affected communities contributes to overall trauma reduction by stress reduction and facilitating early support and interventions. This allows where necessary, for modern emergency management to use systems that can utilise the unique community cultures, structures and networks that form the dynamic communities that they serve. If disasters magnify pre-existing social and community problems then the incident management system model used in a disaster can determine the degree of magnification.
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Rimer, Øyvinn Døhl. "The effect of optionability on underlying stock prices : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce in Finance, University of Canterbury, Christchurch, New Zealand /." 2006. http://library.canterbury.ac.nz/etd/adt-NZCU20070521.162814.

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Thesis (M. Com.)--University of Canterbury, 2006.
Typescript (photocopy). "Senior supervisor: Prof. Edwin Maberly, Co-supervisor: Dr. Raylene Pierce." Includes bibliographical references (leaves 78-81). Also available via the World Wide Web.
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Mortensen, T. P. "The concept of cash : an empirical study of connotative meaning in accounting : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Commerce at University of Canterbury /." 2008. http://hdl.handle.net/10092/1940.

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