Dissertations / Theses: 'Management skills development'

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Cloete, Harlan C. A. (Harlan Courtenay Alva). "Skills development and organisational development : an assessment." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52452.

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Thesis (MPA)--Stellenbosch University, 2001.
ENGLISH ABSTRACT: Education and training under apartheid can at best be described as fragmented and unequal along racial lines. The consequence of the decades of human resource neglect resulted in the virtual destruction of human resource potential, with devastating effects for social and economic development. At the organisational level witness to this has been the lack of career paths offered to workers and the debilitating effect on worker motivation and general productivity. In response to this state of affairs the South African government introduced a number of innovative laws aimed at reversing this downward spiral: The Skills Development Act, 1998 and the related legislation have as their single objective the establishment of a more enabling and responsive human resource environment. This will amount to the rebuilding of the South African workforce within organisations through the introduction of new sets of human resource processes, policies and principles. This study compares the activities of the Pioneer Foods Group with those of the Drakenstein Municipality in relation to the skills development regulatory framework and the subsequent obligations it places on organisations to establish new human resource practices. The study goes further and seeks to establish whether there is a causal link between the processes of skills development and Organisational Development (00). The study concludes that there is a definitive link between the skills development regulatory framework and 00. The two processes are regarded as mutually supportive, leading to the achievement of individual and organisational end goals.
AFRIKAANSE OPSOMMING: Opvoeding en opleiding onder die Apartheidsregering kan beskryf word as gefragmenteerd, ongelyk en geskoei op ras. Die gevolge van dekades van menslike hulpbron vernalting het geweldige en verreikkende ekonomiese en sosiale implikasies tot gevolg gehad. 'n Nadere blik op die vlak van organisasies dui aan dat vir werkers geen beroeps vooruitsigte was nie met die gevolg dat die motiverings vlak en veral produktiwiteit ontsettend laag was. Die respons vanaf die Suid Afrikaaanse regering was die bekendmaking van 'n reeks innoverende wetgewing gemik om die afwaartste kurwe te stop. Die Vaardigheids Ontwikkeling Wet, 1998 en die ander meegaande wette het as primêre doelwit die daarskep van "n meer verantwoordelike menslike hulpbron klimaat. Dit het ten doel die heropbou van die Suid Afrikaanse mense deur die bekendmaking van "n stel menslike hulpbron prosessese, beleid en beginsels. Hierdie studie fokus en vergelyk die vaardigheidsontwikkeling aktiwiteite van die Pioneers Voedsel Groep met die van die Drakenstein Munisipaliteit. Die studie gaan verder deur vas stel of daar n definitiewe verband is tussen die prossese van vaardigheidsontwikkeling en die van organisasie ontwikkeling. Die slotsom is die volgende: dat daar 'n definitiewe verbintenis is tussen vaardigheidsontwikkeling en organisasie ontwikkeling. Die twee prossese steun op mekaar deurdat beide ten doel het 'n verbeterde organisasie en individu, soos hulle strewe na die bereiking van doelwitte.

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Abodohoui, Alexis. "Influence of Chinese management soft power on African skills development." Doctoral thesis, Université Laval, 2019. http://hdl.handle.net/20.500.11794/36633.

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Cette thèse s’intéresse à l’influence du soft power managérial chinois sur les africains. La question fondamentale de recherche est : comment les africains ayant étudié en Chine ont-ils été influencés par le soft power chinois? Ont-ils développé des capacités managériales à l’instar des managers ou des entrepreneurs chinois? Afin de répondre à la question de recherche, le premier article offre une perspective synthétique des travaux réalisés sur la Chine-Afrique entre 2014-2015. Dans cette revue de littérature, les investissements chinois en Afrique, les acteurs, les motivations, le mode d'entrée, les impacts et les défis de gestion, ont été analysés à la lumière des théories en management international. Cette revue offre de nouvelles perspectives pour explorer les investissements chinois dans les pays africains et contribue à l'ensemble des connaissances sur les relations sino-africaines. Dans le second article, en raison de l’intégration croissante des deux régions, une comparaison des pratiques managériales entre la Chine et les pays africains a été faite. Le but de cet article est de faciliter cette compréhension par une analyse analytique de la littérature. D'après notre analyse, certaines similitudes et divergences liées principalement aux fondations de la gestion, aux styles managériaux, au réseautage et à l'entrepreneuriat ont été identifiées. En raison de la croissance des Africains en Chine, il devient de plus en plus opportun et pertinent d’étudier comment ils sont influencés par les valeurs culturelles chinoises. Ce troisième article analyse, à travers la théorie de l'acculturation, l'influence de la culture chinoise sur les pratiques managériales des Africains formés en Chine. Divers documents suggèrent que l'adaptation peut conduire à la performance et à la créativité. Nous étendons ceci pour inclure le réseau en tant que variable modératrice. À partir d’une enquête auprès de 378 managers africains, nous avons constaté que les adaptations socioculturelles, psychologiques et académiques influençaient de manière positive les compétences entrepreneuriales des Africains. En termes d’effets modérateurs, on considère que le réseau active ou renforce l’effet direct de l’adaptation sur le développement des compétences en entrepreneuriat. Quant au dernier article, il permet d’identifier les capacités managériales et entrepreneuriales développées par les africains lors de leur séjour en Chine. À partir d’une approche méthodologique interprétative basée sur la théorie du Soft Power, les thèmes qui émergent du répertoire cognitif des managers africains et qui reflètent les capacités développées sont entre autres le développement du réseau, la prise de risque, l'optimisme et le pragmatisme. Les résultats de cette étude fournissent de nouvelles perspectives pour l'exploration du soft power chinois en Afrique. Ils montrent que la Chine n'influence pas seulement à travers les aides, les investissements, le modèle économique, etc., mais qu'elle inspire aussi de nombreux pays en raison de ses idées de gestion connues sous le nom de gestion chinoise Soft Power. Mots-clés : pratiques managériales ; soft power ; management africain ; management chinois ; transfert de connaissances ; entrepreneuriat, renforcement de capacités ; adaptation culturelle ; investissements.
This thesis focuses on the Influence of Chinese management soft power on African skills development. The fundamental research question is: how were Africans who studied in China influenced by Chinese soft power? Have they developed managerial skills like Chinese managers or entrepreneurs? To answer these questions, the first article offers a synthetic perspective of the works done on China-Africa between 2014-2015. Based on this literature review, Chinese investments in Africa, the actors, and motivations, mode of entry, impacts and management challenges were analyzed in the light of theories in international management. This review offers new perspectives for exploring Chinese investments in African countries and contributes to the body of knowledge on Sino-African relations. In the second article, due to the growing integration of the two regions, a comparison of managerial practices between China and African countries was made. The purpose of this article is to facilitate this understanding through a critical analysis of the literature. Based on our analysis, some similarities and divergences related mainly to management foundations, managerial styles, networking and entrepreneurship were identified. The third article analyzes, through acculturation theory, the influence of Chinese culture on the managerial practices of Africans trained in China. Based on multiple linear regression, this article analyzes not only the effect of acculturation on the development of entrepreneurial capacities but also the moderating role of networking on the different on acculturation. As for the last article, it makes it possible to identify the managerial and entrepreneurial capacities developed by Africans during their stay in China. Using an interpretive methodological approach and based on the Soft Power theory, the themes that emerge from the cognitive repertoire of African managers and that reflect the capacities developed are: network development, risk-taking, optimism and pragmatism. The results of this study provide new perspectives for the exploration of Chinese soft power in Africa. They show that China does not only influence through aids, investments, economic model, etc. but it also inspires many countries due to its management ideas known as Chinese Management Soft Power. Keywords: managerial practices; soft power; African management; Chinese management; knowledge transfer; entrepreneurship, capacity building, cultural adaptation; investments.

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Osbome, Steve. "A systematic management approach to skills development within an organisation." Master's thesis, University of Cape Town, 2001. http://hdl.handle.net/11427/5491.

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Includes abstract.
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The Skills Development Act has recently become law in South Africa. The act seeks to develop and enhance the skills of the workforce and proponents argue that it encourages companies to become learning organisations. Under this law, employers are obliged to pay a skills development levy. The levy is essentially a tax, a portion of which can be reclaimed depending on the type of training a company undertakes. The purpose of this project is to explore the implementation of skills development within the new paradigm created by the legislation.

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Biga, Andrew. "Measuring Diversity Management Skill: Development and Validation of a Situational Judgment Test." [Tampa, Fla] : University of South Florida, 2007. http://purl.fcla.edu/usf/dc/et/SFE0002262.

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Augustine, Jill. "Design and Development of Objective, Structured Management Examinations (OSMES) on Management Skills Among Pharmacy Students." Diss., The University of Arizona, 2016. http://hdl.handle.net/10150/612140.

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The purpose of this study was to design, develop, and administer an Objective, Structured Management Exam (OSME) on management skills for pharmacy students. Pharmacy preceptors for the University of Arizona College of Pharmacy participated in focus groups that identified business, management, and human resource skills needed by pharmacy graduates. Once the skills were identified, gaps were identified for inclusion into the OSMEs. The OSMEs evaluated pharmacy students' performance on four skills: 1) managerial communication (oral and written); 2) conflict resolution; 3) decision-making; and 4) professionalism. The OSME consisted of a role-playing and a writing document. Both were graded using a developed scoring rubric. The role-playing scoring rubric contained 17 skills and the written document scoring rubric contained 8 skills. During the OSME, students interacted with a trained actor and were graded by a judge on their performance. Upon completion of the OSME, students completed a 29-question survey on a) their perceived ability and confidence to accomplish 8 selected skills; b) their opinion about the OSME and suggestions to improve the process in the future; and c) their background characteristics. Many-facet Rasch analysis provided detailed information with which to evaluate content validity and student performance taking into account difficulty of skills, rating scale function of the scoring rubric, judge leniency and severity. Rasch analysis provided detailed information on the scale performance and student ability and confidence. A step-wise linear regression was used to determine if any student characteristics predicted a higher OSME performance score. Ninety-six student pharmacists completed the OSME and ninety-five students completed the questionnaire. No student failed the role-playing scenario and 1 student did not complete the written document. Significant gaps were calculated between the easiest two skills, empty sounds and eye contact. Additionally, the seventeen items did not align with student performance measures. Finally, there were two separate groups of graders. The writing document scoring rubric had poor fit with the model and significant gaps were calculated. Student measures did not adequately align with item difficulty measures. For students' perceived ability, there was no significant change in overall mean student ability scores from before the educational lectures to after the OSME. However, 46% of students (n=44) had a significant change in ability scores. Three significant gaps were calculated between skills a) between decision-making and communication and between communication and active listening on the pre-educational lectures; and b) between decision-making and communication on after the OSMEs. Students appeared confident with their ability on the 8 skills. The overall mean student confidence measure did not significantly change between the three time points: 1) before the practice cases; 2) after the practice cases; and 3) after the OSMEs. However, 46% of students (n=44) had a significant change in their confidence from before the practice cases to after the completion of the OSMEs. Item difficult measures did not appropriately align with student confidence measures, meaning the items were too easy for students. Significant gaps were also calculated: a) between the motivation and communication items and between the communication and active listening items in the before the practice cases responses; b) between the motivation and decision-making items and between the communication and active listening items for the after the practice cases responses; and c) between the motivation and decision-making items; between the decision-making and communication items; and between the communication and active listening items for after the OSME responses. Based on the result of the regression, three characteristics predicted a higher performance score on the role-playing portion of the OSME: 1) previous management experience; 2) previous leadership experience; and 3) the total grade on the educational lecture quizzes. Three characteristics predicted a higher writing document score: 1) age between 26 and 28 years; 2) English as the primary language; and 3) previous pharmacy experience classified as "other" (i.e., pharmacy experience that was not hospital, community, or managed care). This was one of the first studies to develop a role-playing exercise on management skills in pharmacy education. The grading rubrics provided an initial structure for assessing student performance on these management skills. Some changes to the ability questions and the rubrics are suggested in order to improve the content validity. The findings provide the outline for the use of an OSME at schools/colleges of pharmacy as part of their curriculum. As exposure to management scenarios showed higher performance, educators should include these skills in the education of student pharmacists in order to prepare them for a future career in pharmacy.

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Anikin, Vasiliy. "Skills training and development : Russia in comparative perspective." Thesis, University of Essex, 2018. http://repository.essex.ac.uk/21789/.

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The acquisition and maintenance of human capital are considered key drivers of productivity and economic growth. However, recent literature shows that in the case of Russia, this relationship is not obvious, which raises a question concerning the nature of human capital accumulation, despite the significant expansion of tertiary education in this country. The existing literature, much of it relying on a theory of market imperfections, tends to explain low incidences of training by the lack of employer incentives to invest in the human capital of their employees. This dissertation adds to this view confirming the negative role of ‘bad’ jobs and social origins in obstructing employees from skills development in BRIC-like countries. Skills training in Russia is constrained by stratifying occupational forces comprising jobs with low requirements to skills development, which conserves the working population in generic labour. This reveals the phenomenon of skills polarisation ‘at the bottom’ in a late-industrial country, thus, contributing to the growing critique of the knowledge society theory. For those few workers who occupy ‘good’ jobs, skills training is strongly linked to personal-specific traits, such as qualifications and computer and language skills; and this is common in both Russia and India. However, in contrast to Russia, India is still forming their knowledge society. This is confirmed by the statistically significant impact of socio-demographic origins (e.g. age, household size, marital status, and religion) on the incidence of training, which reveals a crucial role of ascription in human capital acquisition in contemporary India. The present thesis contributes to the growing literature on structural prerequisites for successful advancement and the contradictory development of the BRIC countries.

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Burke, Veronica. "Development of conflict handling skills via outdoor management development : a framework for optimising the process." Thesis, University of Edinburgh, 2002. http://hdl.handle.net/1842/23283.

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This thesis proposes a learning systems-based model for the optimum development and transfer of conflict handling skills via Outdoor Management Development (OMD) programmes. Despite a rapid increase in provision for OMD, there is a lack of empirical evidence to support the efficacy of the learning process and transfer to the workplace. Existing research focuses primarily upon the outcomes of courses, rather then the means by which these outcomes may accrue. Accordingly, focusing on this context, the literature on cognitive skill acquisition was used to construct a new framework for analysing the mechanisms of skills learning and transfer. Using the skills of conflict handling as an example, the role of knowledge in skill acquisition was linked to the issue of learning transfer to propose a way in which different methodologies may influence learning outcomes. However, whilst the initial aim was to empirically test this framework, a cursory consideration showed that a large number of factors had to be empirically confirmed before this could be accomplished. Thus in order to assess the applicability of the framework to management development provision, a mixed methods design involving both qualitative and quantitative and inductive and deductive approaches was utilised within the overall research strategy. The earlier stages of the fieldwork focused upon the nature of the conflict handling process and the characteristics of conflict in business contexts. This research provided a basis for investigations into the process of conflict regulation and the knowledge base underlying skills application. The final phase of the fieldwork focused upon the development of conflict handling skills, including perceived provision for conflict handling in OMD. Methods used were content analysis, in-depth semi-structured interviews and a questionnaire survey. A total of five studies were completed.

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Ayubi, Harry H. "Advanced skills required for engineering leaders in global product development." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/70795.

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Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2011.
Cataloged from PDF version of thesis.
Includes bibliographical references (p. 85-88).
Observations from first hand experience on the Boeing 787 Program during development of perhaps the most important and exciting new commercial airplane in recent history has identified opportunities to enhance the global product development skills of key engineering leaders. Extreme challenges related to typical factors (e.g., cost, schedule, quality) are coupled with a radically different business model - one shaped by a product development strategy that relies heavily on globally dispersed risk-sharing partners. In addition, the 787 would use dramatically new carbon composite materials and manufacturing methods for the airplane structure, as well as advanced technologies for the airplane systems and propulsion. This was further complicated by the parallel development of new design software intended for use in creating, sharing, and managing all 787 product definition data. The lead design engineer - among the most critical resource on the product development team - must engage on all fronts. Given the complexities of this endeavor, advanced skills are necessary for engineering leaders to succeed, and Boeing must ensure they have these skills. This research was intended to specify some of these advanced skills, identify deficiencies in the current workforce, and suggest ways in which industry and academia might team together to address such deficiencies.
by Harry H. Ayubi.
S.M.in Engineering and Management

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Mkiva, Sisanda Michelle. "The impact of a customised management development programme on a selected organisation." Thesis, Cape Peninsula University of Technology, 2019. http://hdl.handle.net/20.500.11838/3019.

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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2019
This study assessed the impact of a customised management development programme on the senior staff in the Cape Town branch of a logistics organisation. The study analysed the staff’s development and determined the challenges that the senior staff and middle managers were facing after the organisation had gone through a number of management changes. The organisation was committed to creating a learning culture. Thus, the organisation had embarked on a clear strategic direction to enhance the leadership skills of the mid-level managers in the business. From an impact and cost-effectiveness point of view, the focus was on the middle management to start creating a learning culture in the organisation. To gather data, this qualitative study used a questionnaire with open-ended questions sent to the middle managers of the logistics organisation. This gave the researcher the opportunity to gain a deeper understanding of the phenomenon and to ask for clarification. The sample size used was 30 middle managers. The study found that the customisation of the management development programme aimed at the middle managers played a pivotal role in retaining staff and in increasing the performance of both the employees and the organisation. The findings showed the employees felt they could relate to operational goals and efficiencies much better after the focused intervention. The employees realised that they are an esteemed resource of the organisation, and that the success or failure of the organisation relies on the performance of the management staff of the organisation. Furthermore, in order to get employees to perform optimally and to improve their performance, they required the right tools, equipment and working environment.

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De, Klerk Natasha. "Analysing entrepreneurial and marketing development skills for small tourism enterprises in the Vaal Triangle region / Natasha de Klerk." Thesis, North-West University, 2009. http://hdl.handle.net/10394/3100.

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Increasing unemployment and low economic growth are of growing concern in the world economy and a recognised intervention to combat these challenges is entrepreneurship. Tourism has been acknowledged as an underexploited sector with considerable potential for addressing these challenges. In order to advance entrepreneurial activity, it is essential for students to possess the necessary entrepreneurial skills. However, the absence of consensus on the content of training courses and curricula is currently a concern in the field of entrepreneurship. South African higher education institutions need to redefine their roles and academics should take heed, and ensure that the curricula that they provide correspond with the requirements of practitioners. Through analysing the development skills of successful entrepreneurs, the focus of training courses and curricula can be established. This study constitutes exploratory research into an important issue facing many higher education institutions today and is supported by a detailed literature review and an empirical study. Higher education institutions have to remain competitive due to the turbulent and changeable environment within which they operate. The literature review, in accordance with the scope and limitations of the study, concentrated on the principles of tourism management, together with the entrepreneurial and marketing development skills essential to tourism entrepreneurs. For the empirical part of the study, a self-administered questionnaire was sent to a sample of tourism enterprise owners, tourism management academics and tourism management students. The objective was to develop a set of guidelines for the content of the entrepreneurship and marketing subjects for tourism management students. The research findings provide a balanced view in that they incorporate the perceptions of tourism enterprise owners, tourism management academics and tourism management students. The skills analysed within this study, together with the suggested implementation method, can be used to guide the structured integration of the development of these skills into tourism management programmes. The intention of the study was to cover a wide range of entrepreneurial and marketing development skills essential for the tourism entrepreneur, so that a clear set of skills could be formulated for the recommended inclusion into the content of tourism entrepreneurship and marketing curricula.
Thesis (Ph.D. (Business Management))--North-West University, Vaal Triangle Campus, 2009.

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Ortman, James Francis. "Strategies to Teach Customer Service Skills." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3408.

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Business managers' failure to retain dissatisfied customers leads to millions of dollars in lost revenue. The purpose of this single case study was to explore managers' training strategies to teach sales associates customer service skills. The sample included 3 training managers from the mobile phone industry in Michigan who recorded a 25 % increase in customer retention after implementing customer service training. The conceptual framework for this study was human capital theory. Data were collected from semistructured interviews and training documents. Data analysis entailed using coding techniques and cluster analysis. Member checking applied to clarify the interpretation of participants' responses and reveal missing information. The 3 themes that emerged were mentoring and recruitment, training and development, and customer satisfaction. Mentoring and recruitment surfaced from the managers' need to hire qualified sales associates. Training and development grew from the need to have a strategy to train sales associates in customer service skills. Customer satisfaction emerged from the need to retain customers for a stable business environment. The findings from this study may contribute to social change by showing the training strategies managers use to teach customer service skills to sustain business and mitigate harmful effects of job loss. The data suggested a trained sales force could work to retain customers and provide customer satisfaction. Data from this study may contribute to the prosperity of mobile phone customers from well-educated sales associates that enhance the quality of using mobile phones in the local communities. The beneficiaries of this research include business managers, sales associates, and customers.

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Jones, Paul Mervyn. "School leadership for the 21st century : the professional development of the primary headteacher." Thesis, University of Southampton, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.343359.

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Van, Eeden Quinton. "Communities of practice as a national skills development strategy." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49887.

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Thesis (MPhil)--Stellenbosch University, 2004.
ENGLISH ABSTRACT: The South African society and economy are characterised by a duality - one is highly developed and able to participate in the global KnowledgeEconomy; the other, largely focused on subsistence with no access to the "infostructure" and opportunities of the Information Age. At the root of this duality is the disparity in skills between the developed and developing sectors of our society. Whileskills development is required in the developingsector along with other measures to address the "digital divide", skills retention through the transfer and sharing of knowledgeis required in the developed sector where various factors are causing a flight of skills from South Africa. These disparate objectives further exacerbate the unequal distribution of skills, knowledge, opportunities, and income and increase the chasm between "the two economies", negating any participation by South Africa in the global Knowledge Economy. Communities of Practice, as a proven and mature knowledge management strategy, is proposed as an appropriate method whereby skills development and knowledge transfer can take place in South African organisations and it is proposed that the National Skills DevelopmentStrategy recognises communities of practice as a core element. Individual and organisational learning in terms of skills development and knowledge transfer as well as the nature, support, structure, and value of communities of practice are conceptualised and described to provide a broad understanding of and illustrate the contribution that that communities could make to South Africa's ability to participate in the KnowledgeEconomyand closing the divide between our "twoeconomies".
AFRIKAANSE OPSOMMING: KENNISGEMEENSKAPPE AS 'N NASIONALE VAARDIGHElDS ONTWIKKELING STRATEGIE Die Suid Afrikaanse samelewing en ekonomie word gekenmerk deur 'n dualiteit - een sektor is hoogs ontwikkel en neem deel aan die globale Kennis Ekonomie; die ander is hoofsaaklik gefokus op oorlewing met geen toegang tot die inligting infrastruktuur van die Inligtings Era nie. Die ongelykheid in vaardighede tussen die ontwikkelde en ontwikkelende gemeenskappe is die kern van die genoemde dualisme. Die ontwikkelende sektor benodig dat die vaardighede van die breë samelewing ontwikkel word ten einde hulle in staat te stel om deel te neem aan die kennis samelewing. Aan die ander kant is daar 'n behoefte by die ontwikkelde sektor om bestaande kennis oor te dra en te deel ten einde die aaneenlopende verlies aan kennis en vaardighede te bekamp. Kennisgemeenskappe as 'n bewese kennisbestuur strategie, word voorgestel as 'n gepaste metode waardeur die ontwikkeling van vaardighede en die oordrag van kennis kan plaasvind binne Suid Afrikaanse organisasies en dit word aanbeveel dat kennisgemeenskappe erken word as 'n kern element van die Nasionale Vaardigheids Ontwikkeling Strategie. Individuele en organisatoriese kennis inname/bestuur in terme van vaardigheidsontwikkeling en kennis oordrag asook die aard, struktuur, ondersteuning en waarde van kennisgemeenskappe word bespreek. Dit word gedoen ten einde 'n breë begrip daar te stel van die aard en inhoud van, en die bydrae wat kennisgemeenskappe kan maak tot Suid Afrika se deelname aan die Kennis Ekonomie te illustreer. Dit word gestel dat kennisgemeenskappe kan bydra om die dispariteit tussen die twee ekonomieë in Suid Afrika aan te spreek.

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Greene, Hillary Ayn. "Learn from Yesterday, Live for Today, Hope for Tomorrow: The Development of a Life Skills Scale." Oxford, Ohio : Miami University, 2008. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1213282018.

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Ntlonze, Chapman Mphuthumi. "Project management training for community development." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52418.

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Thesis (MPA)--Stellenbosch University, 2001.
ENGLISH ABSTRACT: The Government of South Africa introduced the Reconstruction and Development Programme (RDP) as a means of addressing the sub-standard, living conditions many underprivileged and disadvantaged societies were experiencing in the country. That gave community development impetus. The RDP, as a government policy, presupposed that public institutions would be responsible for its implementation. That implied that public officials, inter alia, would have to facilitate community development. This change agent status of public officials also implied that they would have, out of necessity and demand, to acquire or to demonstrate knowledge of project and community development management skills. Management sciences argue that an organisations' effectiveness is, amongst other, the result of interplay between the internal capacity (inputs), outputs (production) and outcomes (impacts). Internal capacity includes, among others, the training of personnel for the achievement of goals. This study, as stated in the research question, seeks to explain the relationship between project management training and effective community development. It seeks to establish whether there are a significant number of public officials who are trained in project management for community development. The study focuses on the Province of the Eastern Cape, especially the Department of Sport, Recreation, Arts and Culture, with special reference to cultural officers. The study further presents the Willowvale Case Study to demonstrate in a practical way the relevance of project management skills to the implementation of community development programmes. This case study also serves as base to launch arguments in favour of trained public officials. The research results suggest that public officials, especially cultural officers, lack project management skills. These findings presuppose that the implementation of some community development projects may be flawed, delayed or postponed. The study recommends that the Province of the Eastern Cape consider setting up an interdepartmental body for the purpose of establishing an integrated project and community development training policy, in consultation with relevant tertiary institutions for support and advice.
AFRIKAANSE OPSOMMING: Die Suid-Afrikaanse regering het die Heropbou- en Ontwikkelingsprogram (HOP) ingestel as instrument om die substandaard lewensomstandighede wat verskeie minderbevoorregte en agtergestelde gemeenskappe in die land ervaar, aan te spreek. Die HOP, as regeringsbeleid veronderstel dat openbare instellings verantwoordelik is vir die implementering daarvan. Dit impliseer dat openbare amptenare, onder andere, gemeenskapsontwikkeling moet fasiliteer. Hierdie veranderingsagent status van openbare amptenare impliseer dat hulle as 'n noodsaaklikheid vaardighede in projekbestuur en gemeenskapsontwikkeling moet bekom of oor beskik. In die bestuurswetenskappe word geargumenteer dat organisatoriese effektiwiteit onder andere die resultaat is van 'n verwantskap tussen interne kapasiteit, uitsette en uitkomste. Interne kapasiteit fokus onder andere weer op opleiding vir die bereiking van doelwitte. Hierdie studie poog om die verhouding tussen projekbestuursopleiding en effektiewe gemeenskapsontwikkeling te verklaar. Die studie probeer bepaal of 'n saakmakende hoeveelheid openbare amptenare opgelei is in projekbestuur vir gemeenskapsontwikkeling. Die studie fokus op die Provinsie van die Oos-Kaap, spesifiek die Department van Sport, Ontspanning, Kuns en Kultuur, met spesiale verwysing na kultuurbeamptes. 'n Gevalstudie van die Willowvale gemeenskap demonstreer op 'n praktiese wyse die relevansie van projekbestuursvaardighede vir die implimentering van gemeenskapsontwikkelingprogramme. Die gevalstudie verskaf ook 'n basis vir argumente ten gunste van opgeleide openbare amptenare. Die resultate van die studie suggereer dat openbare amptenare, veral kultuurbeamptes projekbestuursvaardighede kortkom. Hierdie bevindinge dui daarop dat die implementering van sekere gemeenskapsontwikkelingsprojekte beperkinge het, vertraag word en selfs gestaak kan word. Die studie beveel aan dat die Provinsie van die Oos-Kaap dit oorweeg om 'n interdepartementele liggaam te vestig. Die doel hiervan moet wees om 'n geïntegreerde Projek- en Gemeenskapsontwikkeling Opleidingsbeleid in konsultasie met relevante tersiêre instellings in te stel.

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Fisher, Eddie [Verfasser]. "Development of a new competence and behaviour model for skills in working with people for project managers / Eddie Fisher." München : GRIN Verlag, 2008. http://d-nb.info/1181193354/34.

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Small, Kylie. "The Development of Interpersonal Problem Solving and Anger Management Skills in Boys with Early Onset Conduct Problems." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2011. https://ro.ecu.edu.au/theses/402.

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The aim of study one was to investigate the effectiveness of interpersonal problem solving (IPS-AM) skills training to parent-child dyads compared to parent group intervention. Four boys, aged 7 to 9 years, who met diagnostic criteria for Oppositional Defiant Disorder, participated in the study with their mothers. A multiple baseline across participants, single case experimental design was implemented. Both interventions resulted in improvements in the children’s prosocial reasoning and reduced antisocial reasoning but with some floor effects. Independent naturalistic observation in the home recorded no changes in the noncompliance to parental instruction and verbal aggression of the children. In addition, no change was found for negative parental verbalisation toward the child and very low levels of positive verbalisation and praise between parents and children were observed. In addition, poor parental compliance to program requirements was also found. Study two’s aim was to focus the parent-child interaction onto a specific area of conflict and examine the effectiveness of parent-child training using behaviour task analysis. There was a reduction in the task demand and the number of intervention sessions provided. A multiple baseline across participants, single case experimental design was implemented with three, 7 to 8year-old boys and their mothers. Independent observers recorded no change in child and parent behaviour from baseline during intervention. However, at follow-up improvements in non-compliance and verbal aggression in the children and verbal aggression in parents were found. Improvements in children’s prosocial reasoning, antisocial reasoning and parent report of the internalizing and externalizing behaviour scores as measured by the Child Behavior Checklist were found at post-intervention. At follow-up parent report was more consistent with in-home observation. It was concluded that reducing the number of intervention sessions and the task demand improved attendance and program compliance. The paradoxical finding was of worsening behaviour in some children and parents during intervention yet improvement on follow-up. Implications for future research and clinical practice were explored.

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Alnelind, Jennifer, and Cecilia Alvén. "Design leadership skills : Questioning the difference between design leadership and generic leadership in SME manufacturing organisations." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-36015.

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Purpose: The purpose of this study was to describe and develop what set of skills a design leader require and if these differentiate them from the generic leader in SME organisations. Theory: The themes and concepts we have based the research on is first and foremost design leadership and skills. We have utilised studies by for example: Miller and Moultrie (2013), Joziasse (2011), Turner (2013) and Mumford et al. (2007) in order to develop an extensive theoretical framework. Methodology: We have approached this research in a deductive and qualitative manner through a descriptive and somewhat exploratory design. We have conducted six semi-structured interviews with leaders at manufacturing SME organisations in ‘Småland’. Conclusion: Through this research we have established a set of skills that a design leader requires in manufacturing SME organisations. In conclusion we found that the design leader requires well developed generic leadership skills in form of; learn/adapt, speak (convey information), listen (attentive), motivate, inspire, analyse, manage, problem solve, project manage, observe, plan and apprise as well as design specific skills; draw, synthesize, envision-imagine-visualise, edit, design and employ technology. We also identified the difference between the design leader and generic leader, whereby we found a slight difference, even though most generic leaders interviewed utilise aspects of design leadership due to positions interlinking. On top of this we tried to clarify what a design leader really is in these types of organisations, as this was found to be slightly vague in previous literature.

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Maya, Siyamthanda. "Developing an integrated career path with sustainable skills development for engineers : an Eskom Western Cape Operating Unit case study." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/96221.

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Thesis (MBA)--Stellenbosch University, 2014.
Eskom as a recognised engineering company attracts a number of engineers yearly. Despite the success in attracting engineers, the state-owned utility has been raising concerns about a shortage of engineering skill. The case study sought to explore different programmes and processes Eskom has in place that will contribute in building and retaining the successfully attracted engineers. The aim of the study was to gain appreciation of current methods used for engineer career management. Furthermore, the intention was to make recommendations on the best way to ensure that an integrated career path for engineers in training for sustainable skills development is realised in all business units in the Western Cape Operating Unit (WCOU). The main question the research sought to answer is: What programmes and processes does Eskom have in place that will contribute to building an integrated Engineer in Training (EIT) career path for sustainable skills development? Secondary questions The investigative questions for the proposed research in support of the research question are as follows: - How do the current human resource management strategies and practices contribute to building an integrated career path for EITs in Eskom WCOU? - How do the Eskom WCOU business processes and organisational culture support the career developmental initiatives for EITs? - What career life cycle management approach is used by Eskom WCOU? Primary data for the research was gathered using two research instruments. These were a survey and semi-structured interviews. A survey questionnaire was used to collect data from engineers that have been part of the EIT programme and that have been employed in the Eskom WCOU unit from 2005 to date. Semi-structured interviews were used to collect data from senior managers and the general manager in WCOU. Non-probability purposive sampling was used, as the intention of the research was specifically to gain knowledge about those involved in engineering careers in this province. The research revealed nine critical variables that influence sustainable engineer skills development in the province. These are: - Leadership - Employee approach to learning - Organisation structure - Mentorship and coaching - Peer reviews - Development programme - Cross divisional exposure - Sustainable engineer skills development. The findings revealed that the first three variables listed above, namely visible, supportive leadership, positive approach to learning by employees and better use of the current organisational structure, are the main drivers for sustainable skills development in the province.

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Cronin, Lorcan. "Life skills development through youth sport : antecedents, consequences, and measurement." Thesis, University of Stirling, 2015. http://hdl.handle.net/1893/22533.

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Youth sport is acknowledged as an ideal setting for promoting positive youth development. In particular, youth sport participation has been linked to life skills development and psychological well-being. The coaching climate has been proposed to play a role in facilitating such positive outcomes. Nonetheless, few measures exist to examine life skills development through sport and it is unclear how positive youth development may be facilitated by the coach. Using existing and newly developed measures, this thesis examined how the coaching climate is related to life skills development and psychological well-being in youth sport participants. Phase 1 of this programme of research investigated Benson and Saito’s (2001) conceptual framework for youth development theory and research within sport. Study 1 examined a model whereby the coaching climate is related to life skills development (personal and social skills, cognitive skills, goal setting, and initiative); which, in turn, is related to participants’ psychological well-being (self-esteem, positive affect, and satisfaction with life). Data from 202 youth sport participants suggested that an autonomy supportive coaching climate was positively related to all four life skills. Further analysis revealed that the development of personal and social skills mediated the relationships between coach autonomy support and all three indices of psychological well-being. However, the validity of the scale used to measure life skills was brought into question during this study. Therefore, the studies which follow developed and validated a new scale which could accurately assess eight key life skills young people learn through sport. Phase 2 of this programme of research involved developing and validating a scale which measures life skills development through sport. Study 2 outlines the initial development of a scale which would assess whether young people learn the following life skills through sport: teamwork, goal setting, time management, emotional skills, interpersonal communication, social skills, leadership, and problem solving and decision making. This study involved defining each of the eight life skills, deciding what components made up each life skill and developing items which could assess each life skill. The initial item pool was reviewed by 39 academics, with between two and seven experts assessing the items for each of the eight life skills. Using the ratings and comments provided by experts, the first version of the Life Skills Scale for Sport (LSSS) was developed. Study 3 reduced the number of items contained within the LSSS from 144 to 47 items using both exploratory factor analysis (EFA) and descriptive statistics. For this task, 338 youth sport participants completed the LSSS. EFA results supported the unidimensional factor structure of each of the eight subscales. Each subscale also displayed adequate internal consistency reliability. Study 4 examined the factor structure of the LSSS using confirmatory factor analysis (CFA) with an independent sample of 223 youth sport participants. After the removal of four emotional skills items, seven of the eight subscales and the revised 43-item scale displayed adequate model fit. Results supported both the convergent and discriminant validity of the LSSS and each of the eight subscales displayed adequate internal consistency reliability. Study 5 assessed the test-retest reliability of the LSSS with an independent sample of 37 youth sport participants. Each participant completed the scale on two occasions which were two weeks apart. Results revealed that time 1 and time 2 scores were relatively unchanged over this two-week period, providing evidence of test-retest reliability. Phase 3 of this programme of research involved re-testing Benson and Saito’s (2001) framework. Study 6 retested the coaching climate – life skills development – psychological well-being model from Study 1 using the LSSS. Data from 326 youth sport participants suggested that an autonomy supportive coaching climate was positively related to young people learning teamwork, goal setting, time management, emotional skills, interpersonal communication, social skills, leadership, and problem solving and decision making. The total amount of life skills a young person developed through sport was positively related to their self-esteem, positive affect and satisfaction with life. Again, the factor structure and reliability of the scale was supported. The findings from this PhD research suggest that the coaching climate plays an important role in young peoples’ development through sport. Specifically, an autonomy supportive coaching climate was positively related to life skills development and psychological well-being in youth sport participants. This thesis also provides researchers with a valid and reliable measure of life skills development through sport. Future research using the LSSS should examine other factors (e.g., peer relationships) which may promote positive youth development through sport. Additionally, future studies can use the LSSS to examine the efficacy of existing programmes (e.g., the SUPER programme) which teach life skills through sport. Such research will help guide coaches and sports programmes efforts to promote positive youth development through sport.

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Khatle, Tryphina Zanele. "Skills development for the social reintegration of offenders : a case-study of Johannesburg management area / Tryphina Zanele Khatle." Thesis, North-West University, 2011. http://hdl.handle.net/10394/10285.

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The Department of Correctional Services (Johannesburg Management Area) is established in the South of Johannesburg in Gauteng Province. It was founded in 1982. According to the Annual Report of the Department of Correctional Services 2009, the institution was initially developed to house 2630 offenders. Presently it accommodates 10130 offenders. These offenders are dependent on the number of facilities and officials for rehabilitation purpose. The discrepancy in the number of officials to that of offenders is a challenge within the Department of Correctional Services with regard to skills development. The study was based on the hypothesis that “effective implementation of skills development within Johannesburg Management Area may lead to a successful social reintegration of offenders”. The empirical research was conducted to support the hypothesis. Questionnaire was distributed and interviews were conducted to obtain responses. the findings reveal that offenders who are skilled are easy to be reintegrated and at the same time skilled officials are able to play a vital role in facilitating the social reintegration of offenders Study further reveals that skilled officials are able to network on behalf of offenders with ease and are able to increase job opportunities for offenders who are already on social reintegration programme. The study recommends that the Johannesburg Management area need to restructure its human resource development office, ensure that experienced and qualified facilitators are employed. Each correctional centre should have qualified facilitators who are experienced in adult education to skill offenders in various areas of development. The study leaves a scope for future research stating that Department of Correctional Services do further analysis on skills development and Social reintegration of offenders nationally to find a common and standard approach that will assist in the full reintegration of offenders
M, Development and Management, North-West University, Vaal Triangle Campus, 2011

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Dhaya, Jateen. "The role of experience in the development of bar managers' social competencies." Thesis, Rhodes University, 2008. http://hdl.handle.net/10962/d1002794.

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This research study analysed the role that experience played in the development of bar managers’ social competencies. Given the social nature of the bar environment, social competencies were perceived to be essential managerial competencies that enable bar managers to manage employees and consumers to ensure that employee and consumer satisfaction is maintained. The literature reviewed discussed the importance of managerial competencies and the composition of social competencies. Experience was conceptualized to develop an understanding of the informal learning method through which competency development occurs. Data was captured through face-to-face interviews, which were based on the Critical Incident Technique (CIT). The data was analysed using the open coding procedures of grounded theory. This research study proposed a process to explain how experience contributed to the development of social competencies. The proposed process, which is called the Social Competency Cache Development Process (SCCD Process), ultimately indicated that experience contributed to bar managers’ social competencies through a reflection process, the residues of experience, and through the familiarity of situations and results. This research study found that experience contributed to the development of bar managers’ social competencies within a process that established an awareness of unfamiliar social competencies or reinforced the effects of familiar effective social competencies. Experience was also found to promote the transition between novel situations and familiar situations, which in turn enabled bar managers to effectively assess social situations and select effective responses to social situations. Consequently, experience improved the probability of bar managers implementing effective social competencies to ensure employee and consumer satisfaction. In essence, experience shaped bar managers’ accumulation of social competencies by promoting the addition of new social competencies or the reinforcement of existing social competencies.

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Mokgolodi, Hildah Lorato. "Harnessing experiential knowledge and skills of retired educators to inform career development programmes in Botswana." Thesis, University of Pretoria, 2014. http://hdl.handle.net/2263/44142.

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The purpose of this study was to understand what knowledge and skills retired educators have and how these skills can be harnessed and utilised to benefit career development programmes in Botswana. The Tri-KCC conceptual model of career development was deductively and inductively developed from an interplay of the economics of knowledge management, the epistemology of constructivism, career psychology and gerontology. A mixed methods-sequential explanatory was used in this study, following assumptions of pragmatism. The participants of the study were retired educators in Botswana, with a convenience sample located in Gaborone. The participants had retired between 2000 and 2012. One hundred and eight participants (108), out of a sample of 200 responded to a survey questionnaire. Sixteen (16) participants from the survey formed focus group discussions of 5, 5 and 6 participants each. The participants were purposively selected through respondent directed and snowball techniques. The quantitative aspect of the study was conducted first, followed by the qualitative aspect. The quantitative phase helped to explore the concept of harnessing experiential knowledge of the retired educators. The survey questionnaire highlighted the following soft skills of retired educators: self-awareness and others-awareness, leadership, mentoring and counselling. The quantitative stage informed the qualitative stage during which the focus groups took place. Thus the qualitative phase had more weighting in the study. Quantitative data was analysed descriptively and inferentially, while thematic analysis was used for qualitative data. Results confirmed that retired educators have acquired a great wealth of knowledge and skills and that the success of being an educator is linked to both professional and personal identities. In addition, experiences that were meaningful to the retired educators were those where self-discovery boosted their self-esteem. Botswana is losing skilled resources to the early retirement age. In view of the findings, the Tri-KCC conceptual model was constructed to incorporate knowledge capture and management to guide practice. Career construction theory, through narratives of retired educators, was proposed to guide the practice of career development. Based on the results, it appears that an improved career development theory and practice that utilises retired professionals may not only benefit Botswana but other countries as well.
Thesis (PhD)--University of Pretoria, 2014.
tm2015
Educational Psychology
PhD
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Sekhu, Madimetja Solomon. "An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts." Diss., University of Pretoria, 2020. http://hdl.handle.net/2263/79655.

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The traditional procurement and contracting method within the architectural, engineering and construction industry is often criticised for its fragmented approach and its isolation of designers from contractor and Facilities Management(FM). However, adversarial relationships often occur among the project-team members due to disagreements relating to poor communication, processes, specifications, compliance, cost overruns and the extension of times. Therefore, the integration of FM’s specialists into early design development process comes with challenges, such as conflict between the design team and FM’s specialists over the specifications, local statutory compliance, commissioning method statements and the hand-over process. Furthermore, conflicts have critical effects on cost and schedule in complex projects and creates breakdown of relationships among project participants and results in project delays, claims and disputes. The Purpose: The main purpose of this study was to “to explore effective involvement of FM specialists in the early design-development process of complex building projects in South Africa is perceived to be causing conflicts between the multi-disciplinary professional design team members.” Design/methodology: Mixed methods was adopted for this study including extensive related literature review and pilot study. Purposive (8 interviews) and snowballing (102 participants) sampling techniques were used in data collection. Findings: According to descriptive analysis, participants slightly greed that FM specialists should be involved in the early stage of the design development process with mean score ranging from 3.21 (Inception stage) and 3.71 (Concept and Viability stage). Participants agreed that that FM specialists should be involved during design development stage with a mean score of 4.19 and project close out stage with a mean score of 4.29. Furthermore, from 41 causes of conflicts, 10 received mean scores ranging from 2.66 and 2.97 meaning that there is a low possibilities of causing conflicts while 31 variables received mean scores ranging from 3.00 to 3.97 meaning that there is a moderate possibilities of causing conflicts among FM specialists and design team during design development process. Research limitation/Implications: Potential participants are architects, engineers, project managers, property-development managers and facilities managers. Furthermore, the focus of the study is on medium and large complex projects with buildings systems. In addition, this Originality/Value: The high costs of maintenance during operation and non-compliance with the local statutory requirements of the building systems will affect the results and the application thereof. The integration of the design team and FM’s specialists will provide the client with the final product that is functional and safe to occupy and use for its intent. Furthermore, FM’s specialists’ involvement early in the design-development process would reduce operational and maintenance costs during the operational stage of the building; and they would further ensure that the facility complies with the local statutory requirements.
Dissertation (MEng)--University of Pretoria, 2020.
Construction Economics
MSc
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Abdel-Wahab, Mohamed Samir. "An examination of the relationship between skills development and productivity in the construction industry." Thesis, Loughborough University, 2008. https://dspace.lboro.ac.uk/2134/4658.

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In recent years, the UK government skills policy has emphasised the role of workforce skills development as a key driver of economic success and improving productivity across all sectors of the economy. The importance of skills (as a vehicle for enhancing productivity performance) is highlighted within numerous government reports, such as Skills White Papers (2003 and 2005), in addition to the Leitch Review of Skills (2006) which coincided with the outset of this research. Thus, the aim of this research was to examine the relationship between skills development and productivity in the construction industry in order to assess the assumptions of government skills policy in the context of the sector. A multi-method approach was adopted in this research. This involved the analysis of: official construction statistics, levy/grant and financial accounts data of construction companies, in addition to a telephone survey. The main findings of the research are published in five peer reviewed academic papers, demonstrating the tenuous nature of the relationship between skills development and productivity performance, particularly when considering the heterogeneous nature of the construction industry. Government claims about the mono-causal relationship between skills and productivity should be treated with caution. A simple boost in qualification levels or participation rates of training is unlikely to lead to productivity improvements in the construction sector. However, skills development and training activities needs to be targeted and focused if the desired outcome of enhancing productivity performance is to be achieved. Construction companies needs to be proactive in addressing the skills and training needs of their business through drawing on the various support available through CITBConstructionSkills training grants or participating in appropriate skills/training initiatives, such as apprenticeship schemes. The provision of 'productivity-based' training grants should be considered by CITB-CS in order to prompt construction companies to consider training as a plausible means for enhancing their productivity performance. Finally, the recommendations presented in this thesis and areas for further research sets out the potential way forward in terms of advancing knowledge in this area.

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Ballesteros, Ana Karen, and Federico Chavarria. "Human Competencies of an Effective Project Manager : The role of the Professional Bodies of Knowledge and Formal Education Providers in the development of soft skills." Thesis, Umeå universitet, Företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-115631.

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The determination of the elements that lead to project success is currently a major topic among the project management community. The role of the project manager and the influence it has on the overall results of the project has become a focus point for researchers, practitioners, and academics. The attempts that have been made to identify the characteristics and competencies of effective project managers has led to the acknowledgment that there is a need for a different set of competencies than those purely technical. The human and leadership skills of a project manager play an important role in the outcome of projects; therefore, it is important for these competencies to be taught and developed as part of project management education. Thus, this study aims to contribute to the understanding of the human competencies needed by effective project managers today and the extent to which project management bodies of knowledge, as well as formal education programs encourage the development and practice of such competencies. The research was carried out using a mix-method approach. Primary data was collected through semi-structured interviews with professors teaching different subjects within project management education programs. Secondary data was obtained from a thorough review of the main project management bodies of knowledge and project management postgraduate programs offered by accredited universities in the UK. The findings of this thesis suggest that there is a clear need for the development of the human side of project management, and that although there is no definite set of competencies for effective project managers, there are some key skills essential to those in the pursuit of success. Project management associations have shown an important change in their BOKs regarding the inclusion of topics on the human aspect of the practice from one edition to another. Moreover, as universities recognize the need to promote the development of human and leadership skills there is an opportunity to narrow the gap between the human topics covered within the programs and the methods used to teach them. However, the current role of both the BOKs and education providers is still only to create awareness on the topic rather than show and explain the use and techniques for different human skills in particular situations. Among the most suitable and effective methods for developing such competencies is the encouragement of team work, soft skills trainings, coaching and self-reflection exercises. Ultimately, it is the combined effort of the project management associations, universities, researches and practitioners themselves that will enhance the development and practice of human and leadership competencies within the project manager’s role nowadays.

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Mashaba, Johannes Monodowafa. "Leadership and management skills relevant to the South African diplomat in the global context : an overview of a South African diplomat." Thesis, University of Pretoria, 2008. http://hdl.handle.net/2263/23674.

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The role that South Africa has played in international affairs has grown immensely since the first democratic elections that were held in April 2004. The country’s commitments in international affairs are guided by its foreign policy which is based on ensuring an equitable share of global decision-making between the countries of the north and south, and the economic and social development of the African continent. These foreign policy objectives have created a lot of capacity challenges on the South African Department of Foreign Affairs (DFA) which is mandated to guide the formulation and implementation of South Africa’s foreign policy. In this study, the South African’s foreign policy objectives and its institutions responsible for implementing its foreign policy are discussed. Furthermore, the challenges that the country’s diplomats encounter in the global context in the implementation of the country’s foreign policy objectives are explored, especially the capacity required to successfully execute their mandate. The Foreign Service Institute (FSI), which is tasked with providing training to public administrators identified for Foreign Service, especially the content of its training programmes are the focus of this study. The data presented in this thesis are mainly derived from interview responses to a questionnaire that was developed for the purpose of this research study. The questionnaire was completed by individuals in the country’s Foreign Service (FS) who attended the FSI training programme and have been assigned to their first posting. Findings of this study indicate that the FSI training programme, in its current format, fall short of achieving its intended objective of equipping South African diplomats with the relevant diplomatic skills that are necessary for the effective and efficient execution of the country’s foreign policy. It is, therefore, recommended that FSI training programme be remodelled to address the actual challenges that the country’s diplomats face and thus emphasise the development of a uniquely South African training programme. This study concludes with recommendations for the DFA action on the future development of a remodelled FSI training programme for the FS, with the aim of enabling the institution to address public administration skills required for the successful implementation of the country’s foreign policy objectives.
Thesis (PhD)--University of Pretoria, 2009.
School of Public Management and Administration (SPMA)
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Dobrosavljević, Andrea, and Snežana Urošević. "Perceptions of importance of development of specific skills in small and medium-sized enterprises of the clothing industry." Thesis, Київський національний університет технологій та дизайну, 2021. https://er.knutd.edu.ua/handle/123456789/19078.

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Small and medium-sized organizations need to resist the challenges of the contemporary business environment. Development of professional skills of employees is seen as important factor, which contributes to overall business improvement. Purpose of this paper is to evaluate difference in perception of employees from small and medium sized enterprises (SMEs) of clothing industry about the importance of development of professional skills.

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Van, Dijk Hilligje Gerritdina. "Critical issues impacting on skills development in the Department of Public Service and Administration trends and options /." Thesis, Pretoria : [s.n.], 2003. http://upetd.up.ac.za/thesis/available/etd-02242004-110247.

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Mahloane, Kabelo Ben. "Nature of in-service training to capacitate public secondary school teachers in the Matlosana area : a public management perspective / Kabelo Ben Mahloane." Thesis, North-West University, 2011. http://hdl.handle.net/10394/8244.

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The purpose of this research activity was to determine the nature of in-service training as a mode of capacitating and developing teachers in public secondary schools serviced by the Matlosana Area Office (AO). The process of teacher in-service training is constantly faced by challenges, which derail and stall progress and sometimes negatively affect learners’ performance. Amongst others, these challenges include: changes in the curriculum, inconsistent monitoring and follow-up on in-service training programmes, the impact of teacher performance on learners’ attainment, the HIV/AIDS scourge, poor learner discipline, incorrect placement of teachers with regard to school and subjects taught, and the low participation of key role-players. The Department of Education (DoE) is divided into the Department of Basic Education and the Department of Higher Education. A literature study to look into the Department of Basic Education’s Acts, policies, strategies and other relevant documents aimed at skilling and developing teachers, was carried out. This assisted the researcher in understanding the legal parameters that guide teacher in-service training. Upon completion of the literature study, a brief explanation of the empirical research design, the administration and the use of the questionnaire as a research tool, are given. Data were collected from the respondents in the randomly selected secondary schools in the focus area – by means of a questionnaire. These data gave the researcher an idea of the situation with regard to teacher in-service training in the Matlosana Area Office’s responsibility area. To respond to the statements, respondents were required to indicate their views by ticking on a 5-step Likert scale. Respondents were given the opportunity of writing down their opinions; and these were summed up and indicated. Data collected were analysed and presented in the form of tables and histograms. This was followed by the interpretation of these data. Chapter 5 of the mini-dissertation presents a summary of the research activities. The findings, in accordance with the literature review, and the results of the empirical research with regard to the stated research objectives, are also presented. Finally, based on the findings, conclusions are drawn and recommendations subsequently formulated. Major findings include the need for more time to be dedicated to in-service training, thorough monitoring and prompt follow-up thereof. Data collected also indicated that the DoBE has a number of programmes in place to develop teachers and to put them on a par with curriculum requirements. Despite these efforts, some schools are still performing below the required standard.
Thesis (M Development and Management)--North-West University, Potchefstroom Campus, 2012

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Dube, Tobias. "An evaluation of the extent to which the National Skills Development Strategy has been implemented - the case of AngloGold Limited." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53259.

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Thesis (MPA)--Stellenbosch University, 2003.
ENGLISH ABSTRACT: The research project, conducted at AngloGold Limited, a Johannesburg based international mining company, was an evaluation of the extent to which the company had i'hlplemented the National Skills Development Strategy. It was prompted by the general perception that companies were lagging behind in the implementation of this strategy. The research problem therefore was: To what extent is AngloGold Limited progressing or lagging behind in the implementation of the National Skills Development Strategy? As the project sought to evaluate implementation progress, an evaluation research design was used. Since persons with in-depth knowledge of the implementation of the National Skills Development Strategy were available at AngloGold Limited, a purposive sampling method was used. Two techniques were used to gather information: individual semistructured interviews were conducted with AngloGold Limited personnel and union members, and an unstructured in-depth interview with a representative of the Mining Qualifications Authority. Documents of AngloGold Limited and of the Mining Qualifications Authority were also analysed, and a general review of pertinent literature was conducted. The literature traces the history of formal education and training in South Africa back to 1922, when the Apprenticeship Act (Act No. 26 of 1922) was enacted. Notable in the history of training in South Africa prior to the current dispensation of the National Skills Development Strategy was the Manpower Training Act (Act No. 56 of 1981. Notwithstanding its shortcomings, this Act provided a platform from which the current legislative framework for human resource education and training and subsequently the National Skills Development Strategy evolved. The National Skills Development Strategy, which is the government's education and training reform agenda, is one component of the all-encompassing Human Resources Development Strategy. This agenda is not modelled on the experience of any particular country; however, there is evidence that its conceptualisation was influenced to some extent by international practices. The National Skills Development Strategy is underpinned by three pieces of legislation, the South African Qualification Act (Act No. 58 of 1995), the Skills Development Act (Act No. 97 of 1998) and the Skills Development Levies Act (Act No.9 of 1999). The Employment Equity Act and the Further Education and Development Act also have a bearing on the National Skills Development Strategy. The Skills Development Act prescribes what is expected of workplaces/companies in the implementation of the National Skills Development Strategy. Workplaces play their part in the implementation of this strategy within the parameters of the implementation process at the macro level. At this level, the implementation process is progressing fairly well. The evaluation of the implementation of skills development at AngloGold Limited against what is expected of workplaces placed it among companies that are progressing well in the implementation of the National Skills Development Strategy. The company has so far complied with most of the implementation requirements, except for the strategy for company-wide communication of the National Skills Development Strategy process. The company needs to develop an effective and efficient information dissemination strategy to this end. Moreover, the company needs to move beyond reporting on training in terms of numbers to providing information on the actual skills acquired. Learnerships also need to be extended beyond the engineering discipline.
AFRIKAANSE OPSOMMING: Die doel van die navorsingsprojek was om vas te stel in hoe ver die maatskappy AngloGold Bpk, 'n internasionale mynboumaatskappy gesetel in Johannesburg, die Nasionale Vaardigheidsontwikkelingstrategie tot op hede geïmplementeer het. Die navorsing is aangespoor deur die algemene persepsie dat maatskappye in hierdie opsig besig is om agter te raak. Die probleemstelling was dus: In watter mate is AngloGold Beperk by of agter met die implementering van die Nasionale Vaardigheidsontwikkelingstrategie? Aangesien die oogmerk van die projek was om vordering met die implementering te evalueer, is 'n evalueringsontwerp gebruik. Vanweë die beskikbaarheid van persone by AngloGold Beperk met 'n diepgaande kennis van die implementering van die Nasionale Vaardigheidsontwikkeling strategie, is 'n doelbewuste steekproef geneem. Twee tegnieke is gebruik om inligting te verkry: individuele, semigestruktureerde onderhoude is met personeel van AngloGold Beperk gevoer en 'n ongestruktureerde, diepgaande onderhoud met 'n verteenwoordiger van die Mynboukwalifikasie-owerheid. Dokumente van AngloGold Beperk en van die Mynboukwalifikasie-owerheid is ook ontleed en 'n algemene oorsig oor die tersaaklike literatuur is onderneem. Die literatuur spoor die geskiedenis van formele opleiding en onderwys in Suid-Afrika terug tot 1922, toe die Vakleerlingwet (Wet Nr 26 van 1922) uitgevaardig is. 'n Baken in die geskiedenis van opleiding in Suid-Afrika voor die huidige bedeling van die Nasionale Vaardigheidsontwikkelingstrategie was die Wet op Mannekragopleiding (Wet 56 van 1981). Ondanks sy tekortkomings het hierdie wet die grondslag gelê waarop die huidige wetgewing op die opleiding en onderwys van menslike hulpbronne voortgebou het en die huidige Nasionale Vaardigheidsontwikkelingstrategie ontwikkel is. Die Nasionale Vaardigheidsontwikkelingstrategie is een komponent van die oorhoofse Menslike Hulpbronontwikkelingstrategie, wat die regering se agenda vir die hervorming van onderwys en opleiding vorm. Hierdie agenda is nie geskoei op die ondervinding van enige besondere land nie, maar daar is aanduidings dat die konsepsualisering daarvan in 'n mate deur internasionale praktyke beïnvloed is. Die Nasionale Vaardigheidsontwikkelingstrategie word gerugsteun deur drie wette, naamlik die Suid-Afrikaanse Kwalifikasiewet (Wet Nr 58 van 1995), die Wet op Vaardigheidsontwikkeling (Wet Nr 97 van 1998) en die Wet op Vaardigheidsontwikkelingsheffings (Wet Nr 9 van 1999). Die Wet op Diensbillikheid en die Wet op Voortgesette Onderwys en Ontwikkeling het ook betrekking op die Nasionale Vaardigheidsontwikkelingstrategie. Die Wet op Vaardigheidsontwikkeling skryf voor wat van werkplekke/maatskappye verwag word ten opsigte van die implementering van die Nasionale Vaardigheidsontwikkelingstrategie. Werkplekke speel hul rol in die implementering van hierdie strategie binne die parameters van die implementeringsproses op makrovlak. Op hierdie vlak verloop die implementeringsproses redelik vlot. Die evaluering van die implementering van vaardigheidsontwikkeling by AngloGold Beperk vergeleke met wat van werkplekke verwag word, het die maatskappy onder dié geplaas wat goed vorder met die implementering van die Nasionale Vaardigheidsontwikkelingstrategie. Tot dusver het die maatskappy die meeste van die implementeringsvereistes nagekom, behalwe die strategie vir maatskappy wye kommunikasie van die proses van die Nasionale Vaardigheidsontwikkelingstrategie. Die maatskappy moet dus 'n doeltreffende en effektiewe strategie ontwikkel om inligting oor die strategie te versprei. Daarbenewens moet die maatskappy verder gaan as die blote numeriese rapportering oor opleiding en ook inligting verskaf oor die vaardighede wat werklik verwerf is. Leerlingskappe moet ook verder strek as die ingenieursdissipline.

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Ho, Yim-chi, and 何艷芝. "The effects of the development of executive skills program (DOES) on Chinese children with attention-deficit/hyperactivity disorder (ADHD) symptoms." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2012. http://hdl.handle.net/10722/196505.

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This waitlist-controlled study aimed to evaluate the effects of the “Development Of Executive Skills (DOES)” program (Education Bureau, HKSAR, 2010) on the executive functions of children with Attention-Deficit/Hyperactivity Disorder symptoms. Sixteen participants (15 boys, 1 girl), aged 7 to 8 years (M = 7.95, SD = 0.59), were recruited voluntarily from a local service center. Half of them, the DOES group, received the 7 weekly training sessions after the pre-tests; the other half, the Waitlist group, joined the same program after the post-tests. Their demographic characteristics, medical conditions and nonverbal intelligence were comparable. Cognitive measures and parent observations assessing their executive skills and social behavioral functions were taken before the study, after the training for the DOES group and that for the Waitlist group. No statistically significant intervention effect was found. Effect size analyses, however, suggested potential social benefits of the program. Recommendations on improving the program effectiveness were discussed.
published_or_final_version
Educational Psychology
Master
Master of Social Sciences

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Hickmann, Maria José. "Competências necessárias para os profissionais de venda de uma empresa de comunicação: um estudo de caso." Universidade do Vale do Rio dos Sinos, 2015. http://www.repositorio.jesuita.org.br/handle/UNISINOS/4819.

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Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2015-10-07T13:24:06Z No. of bitstreams: 1 MARIA JOSÉ HICKMANN_.pdf: 724018 bytes, checksum: 43ac0e14339df249cf0221152d64db3d (MD5)
Made available in DSpace on 2015-10-07T13:24:06Z (GMT). No. of bitstreams: 1 MARIA JOSÉ HICKMANN_.pdf: 724018 bytes, checksum: 43ac0e14339df249cf0221152d64db3d (MD5) Previous issue date: 2015-04-28
UNISINOS - Universidade do Vale do Rio dos Sinos
A competição acirrada tem demandado das organizações novas formas de atrair, manter e desenvolver o elemento humano. Nos últimos anos, o tema competência entrou para a pauta das discussões acadêmicas e empresariais, e, neste campo, a academia encontra diálogo amplo com o mundo empresarial. As reflexões produzidas nas universidades são levadas a empresas, e a experiência na implantação de projetos tem sido alvo constante da reflexão acadêmica. A presente pesquisa teve como objetivo identificar e analisar as competências necessárias para que os profissionais de vendas desenvolvam competitivamente seu trabalho, sendo realizada através da estratégia de estudo de caso. O estudo se propôs a analisar o contexto que envolve os profissionais de vendas de um veículo de comunicação, referência em televisão no mercado do sul do País. A abordagem qualitativa exploratória foi utilizada para mapear as competências atuais e identificar as principais competências desejadas para os executivos de Contas. Além disso, buscou subsídios para propor melhorias no treinamento, visando o desenvolvimento das competências relevantes identificadas. Os dados foram coletados por meio de entrevistas em profundidade, semiestruturadas, com quatro executivos de Contas e três gestores da referida empresa. Os resultados obtidos apontaram 36 competências específicas para os executivos de Contas. Destas, 22 foram apontados como competências atuais e 21 como desejadas para estes profissionais. Esta relação (competências atuais versus competências desejadas) resultou em um quadro de lacunas, que foram discutidas ao fim deste estudo. Entre as considerações mais relevantes, está a proposta de um modelo de gestão baseado em competências específico para área de vendas da empresa pesquisada. Este poderá servir também de base para replicação para outras unidades da empresa.
Fierce competition has been demanding from organizations new forms to attract, maintain and develop the human element. In the last years, the competition subject has entered the agenda of academic and business discussions, and in this field, the academic finds broad dialog with the world of business. Reflections produced in universities are taken to companies, and the experience in the implementation of projects, has been constant target of academic reflections. The present research had the objective of identify and analyze the necessary skills so that sales professionals can develop their work competitively, done through the strategy of case study. This study proposed to analyze the context that involves sales professionals of a communication vehicle, a reference in broadcasting in the market of the south of the country. The qualitative exploratory approach was used to map the current skills and identify the main desired skills to account executives. Furthermore, sought subsidies to propose improvements in training, aiming the development of identified relevant skills. The data were collected through depth interviews, semi structured with four account executives and three managers of the referred company. The results obtained pointed 36 specific skills for the account executives. From those, 22 were appointed as current competencies and 21 as desired for those professionals. This relation (current skills versus desired skills) resulted in a board of gaps that were discussed in the end of this study. Among the more relevant considerations is the proposal of a management model based in specific skills for the sales department of the researched company. This model can be used also as a replication base for other departments of the company.

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Burris, Jeffery S. "Equipping ministry leaders of First Baptist Church of St. Bethlehem, Clarksville, Tennessee, to use strategy planning skills in ministry development." Theological Research Exchange Network (TREN) Theological Research Exchange Network (TREN) Access this title online, 2006. http://www.tren.com.

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Goodrich, Andrew T. "An Investigation of the Perceived Development of the Life-Long Learning Skills of Division I Student-Athletes." Scholar Commons, 2015. http://scholarcommons.usf.edu/etd/5955.

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The primary purpose of this investigation was to examine the perceived development of life-long learning skills of Division I student-athletes and their non-athlete general student peers. Using grade point averages and graduation rates, athletics administrators are constantly evaluating the academic performance and growth of student-athletes by comparing their results with those of non-athlete general students. Though these traditional metrics are useful in many ways, there is little research on the self-reported development of life-long learning skills. Due to a changing global economy, employers are less concerned with the knowledge students possess at graduation and are more interested in a student’s ability to adapt to changes, think critically, and acquire information on their own and apply this new knowledge in an effort to create solutions to existing problems in a team based environment repeatedly over time. Collectively, these skills can be described as life-long learning skills. The Capacity for Life-Long Learning Index (CLLI), which is comprised of fourteen items from the College Student Experiences Questionnaire (CSEQ), purport to measure students’ perceived gains on academic skills relevant to life-long learning. This study compares scores on the CLLI for several different variables, including student-athletes, non-athlete general students, gender, class, and ethnicity to determine whether there were differences in the perceived gains in life-long learning skills. On the basis of the results of this study, the following conclusions seem warranted: 1. There were no significant differences in the CLLI score for student-athletes and non-athlete general students. viii 2. There were significant differences between the CLLI scores for female students, both student-athletes and non-athlete general students, and their male counterparts. 3. There were significant differences between the CLLI scores for senior students, both student-athletes and non-athlete general students, and their freshman student counterparts. 4. There were no significant differences between the CLLI scores among students of different ethnic groups. "

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Danquah, Joseph K. "Human Resource Development: An assessment of capacity development initiatives of World Bank projects in Ghana." Thesis, University of Bradford, 2017. http://hdl.handle.net/10454/15923.

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The significance of capacity development programmes, as key driver for sustaining development goals, is anchored in all international fora. This research complements and extends our present understanding of the contribution of capacity development approaches to development and achievement of the SDGs. This is achieved by critically assessing the impact of capacity development initiatives sponsored by the World Bank. This thesis has focused on analysis of implementation strategies and critical assessment of the impact of the projects using multidisciplinary approach, utilising a range of quantitative and qualitative methods. It provides a sound empirical basis for assessing the complexities of these projects. This empirical investigation has identified a wide range of disparities of implementation strategies utilised for capacity development initiatives among the major international players (World Bank and UNDP). These findings clearly indicate that there is no single strategy for the implementation of capacity development initiatives. Thus, based on empirical evidence, as well as a critical review of the literature, the study proposes a model for achieving critical sustainable capacity development based on broad and long-term strategies; input, process, output, and outcome which defines the appropriateness of policies and practices that support sustainable development. It is concluded that capacity development initiatives are relevant and essential ensuring national development and sustainable results. The recommendations include the focus on individual, organisational, and societal factors when planning, developing and adopting strategies for implementing all government/national programmes.

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Arvidsson, Mikaela, and Frida Wilenius. "Värdet av investering i kompetensutveckling : En fallstudie på GKN Aerospace Sweden AB, en högteknologisk tillverkningsindustri." Thesis, Högskolan Väst, Avd för företagsekonomi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-6597.

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Personalen är företagens viktigaste tillgång är ett vanligt förekommande uttryck och kompetens anses idag utgöra en förutsättning för goda resultat och framgång (Björklund & Holmqvist, 1999; Johansson & Johrén, 2011). Det kan dock vara svårt att konkretisera ökade kunskaper i samband med utbildning, vilket kräver en diskussion angående hur verksamheten och medarbetare påverkas. Få organisationer har idag strukturerade system att spåra och upptäcka det värde och de positiva effekter som en investering i kompetensutveckling kan medföra (Chong et al., 2000). GKN Aerospace Sweden AB arbetar aktivt med ett utbildningsverktyg för kompetensutveckling som benämns "Training Days". Syftet med dessa utbildningsdagar är att med hjälp av interna lärare utbilda personalen för att höja kompetensnivån och för att uppmuntra till kunskapsutbyte. Syftet med studien är att ta fram en föreslagen beräkningsmodell för investering i kompetensutveckling samt undersöka vilka effekter som dessa interna utbildningsdagar ger, både ur ett individperspektiv och ett organisatoriskt perspektiv. Studien består av ett kvalitativt och tolkande synsätt, där metoder för datainsamling utgörs av informantintervjuer och enkätundersökning. Tanken med "Training Days" och interna lärare syftar att alla ska kunna dela med sig av kunskap, då det finns mycket kompetens inom organisationen. Konceptet innebär att medarbetare utbildar andra medarbetare, vilket leder till att företaget "tankar ur" kunskap från nyckelmedarbetare till övriga anställda. Resultatet och slutsatserna från studien visade att kunskapen och informationen från "Training Days" var värdefull och bidrog med att förbättra deltagarnas arbete och ledde främst till mer generell kunskap men även mer fördjupad kunskap. Den modell som valts att appliceras på konceptet är bottom-line vilken enligt Smith (2004) är en modell av utvärderingskaraktär som kompletteras med monetära mått där fokus i metoden ligger på att bedöma effekterna av investeringar på deltagarnivå. Effekterna från dessa utbildningsinsatser anses för medarbetarna vara ökad effektivitet, förbättrad arbetsprestation samt förbättrad arbetskvalitet. Ur ett organisatoriskt perspektiv erhålls en konkurrensfördel då medarbetarna besitter en djup och generell kunskap, samt att det för-modligen har en viss påverkan på företagets ekonomiska resultat och framgång
The staff is the company’s most important asset is a common expression and compe-tence is considered today as a condition for good results and success (Björklund & Holmqvist, 1999; Johansson & Johrén, 2011). It can though be difficult to concretize increased knowledge in education, which requires a discussion of how the business and employees are affected. Few organizations today have structured systems to track and discover the value and the positive impact that an investment in competence development may entail (Chong et al., 2000). GKN Aerospace Sweden AB is actively working with a training tool for competence development called the "Training Days". The purpose of these training days is that with the help of internal trainers educate the staff to raise skills and to encourage the exchange of knowledge. The purpose of this study is to develop a proposed calculation model for investment in competence development and to study the effects that these internal training days provide, both from an individual perspective and an organizational perspective. The study consists of a qualitative and interpretive appro-ach, in which methods of data collection consists of informants interviews and a survey. The idea of the "Training Days" and internal trainers aims that everyone can share their knowledge, because there is a lot of expertise within the organization. The concept means that employees train other employees, resulting that the company pass on knowledge of key employees to other employees. The results and the conclusions from the study showed that knowledge and information from the "Training Days" was valuable and contributed to improve the participants’ work and led mainly to more general knowledge but also more in-depth knowledge. The model applied to the concept is the bottom-line which according to Smith (2004) is a model of evaluation character, supplemented by monetary measures where the focus of the method lies in determining the effects of investments on a participant level. The effects of these educational interventions considered for the employees to be increased efficiency, improved job performance and improved work quality. From an organizational perspective obtains a competitive advantage as employees possess a deep and general knowledge, as well as it presumably have some impact on the company’s financial performance and success

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Sperry, Shannon Kelly. "The effects of three professional development methods on preschool teachers' use of classroom management skills and the social behavior of at-risk preschool children /." view abstract or download file of text, 1999. http://wwwlib.umi.com/cr/uoregon/fullcit?p9947983.

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Thesis (Ph. D.)--University of Oregon, 1999.
Typescript. Includes vita and abstract. Includes bibliographical references (leaves 156-165). Also available for download via the World Wide Web; free to University of Oregon users. Address: http://wwwlib.umi.com/cr/uoregon/fullcit?p9947983.

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Bellak, Joseph Fredrick. "Implementation of a Life-Skill Centered Token Economy: The Experience of a Peer Teacher." Diss., CLICK HERE for online access, 2006. http://contentdm.lib.byu.edu/ETD/image/etd1504.pdf.

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Nilsson, Kajsa, and Jakob Persson. "Hur speglas controllern i andras ögon? : En kvalitativ studie kring controller-yrket utifrån förväntningar." Thesis, Linnéuniversitetet, Institutionen för ekonomistyrning och logistik (ELO), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-39780.

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Bakgrund: Teknologins utveckling samt den ökade globaliseringen har gjort dagens controller till ett komplext yrke som berör många aspekter. Vi vill behandla ämnet utifrån personer som ska anställa en controller eftersom de är involverade i controller-rollen. Vi undrar hur dessa personer egentligen kan veta vad de söker hos en controller när det råder en så stor osäkerhet kring begreppet. Syfte: Syftet med vår uppsats är att undersöka vilka förväntningar som arbetsgivare har på en controller samt analysera dessa med stöd av tidigare forskning och litteratur. Uppsatsen fokuserar på dels vad controllern skall arbeta med och hur arbetsuppgifterna utvecklas och dels på personlighetsdrag och färdigheter. Vi vill få en ökad förståelse på hur arbetsgivare via sina förväntningar tolkar begreppet controller. Metod: En kvalitativ forskningsmetod med abduktiv ansats. Empirin är insamlad via semistrukturerade intervjuer med anställningsansvariga och kompletterad med information från verksamheters platsannonser. Slutsats: Vi drar slutsatsen utifrån vår studie att förväntningarna på controllers är i grunden relativt lika, men skiljer sig även i många aspekter.Ytterligare en slutsats är att det råder till viss del delade meningar beträffande hur respondenterna vill och anser att controller-rollen ska utvecklas. Studien ger indikationer på att det råder en del osäkerhet kring begreppet controller.
Background: Technology development and increased globalization has made the Controller profession to something complex that involves many aspects. We want to process this subject from the point of view of people who is about to hire a Controller. We wonder how these people know what they are looking for since it is a large uncertainty about the concept. Purpose: The purpose of this essay is to examine the expectations that employers have towards a Controller and analyze these based on previous research and literature. The essay will focus on partly the job assignments and its developing, and partly on the personality and skills. We want to get a better understanding about how the employers, via their expectations, interprets the concept of Controller. Method: The purpose of this study has been achieved through an abductive method. The empirical data was collected through semi-structured interviews with people in charge of hiring the Controllers and complemented with job advertisings. Conclusion: The expectations of the Controller are fundamentally quite similar but have some differences in several aspects. There are different opinions from the respondents how the Controller role should develop in thefuture. The study indicates that there is some uncertainty in the concept that is Controller.

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Masilela, Linkie Slinga. "The middle management learning programme of the South African Police Service: a critical evaluation / L.S. Masilela." Thesis, North-West University, 2013. http://hdl.handle.net/10394/8771.

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The aim of this study was to assess the effective functioning of the Middle Management Learning Programme (MMLP) within the South African Police Service (SAPS), as well as evaluate the performance and effectiveness of employees who were sent for training to enhance their skills and develop their capacity in order to improve service delivery within the broader South African society. The research focused specifically on middle managers who had completed the MMLP. The MMLP was presented at the SAPS Academy in Thabong from 2007 to 2011. According to Meyer et al. (2004:225), a learning programme is a coordinated combination of learning activities, methodologies, processes and other elements of learning, crafted to assist learners to acquire the required knowledge, skills and attitudes. The primary objective of this study was, therefore, to evaluate the effective functioning of the MMLP within the SAPS and to provide sound recommendations based on the empirical findings. Semi-structured interviews and questionnaires were used to determine the effectiveness of the MMLP and obtain information from the respondents who completed the programme during the 2007/8 and 2009/10 financial years. The literature review, interviews and completion of the questionnaires by respondents confirmed the objectives of this study. The overall results indicated that the MMLP had a positive impact on middle managers in the SAPS. The middle managers appear to be driven by a need for recognition, and authorities could exploit this to its advantage by providing a reward system for good performance. The study concludes by, inter alia, recommending that the SAPS review its military culture or style, because the managers who attended the MMLP are unable to advise their seniors, respondents feel overwhelmed, powerless, and helpless and this leads to ineffectiveness in their performance. The requirements to attend the MMLP should be placed on record and should not be compromised to suit particular individuals. The MMLP should also be made a prerequisite for promotion as invaluable skills are transferred to course attendees.
Thesis (Master of Development and Management)--North-West University, Potchefstroom Campus, 2013

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Geithner, Silke, and Daniela Menzel. "Effectiveness of Learning Through Experience and Reflection in a Project Management Simulation." Sage, 2016. https://tud.qucosa.de/id/qucosa%3A35394.

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Aim. In close cooperation with an international automotive supplier we developed the “C2” business simulation game in order to meet real work practice needs. Based on the example of a site-location decision and the setup of a new factory in China, the participants of the game experienced the challenges of an interdisciplinary project team as well as project management in complex and rapidly changing situations. During the game we used the creative learning method LEGO® Serious Play®,1 which helps to express different understandings through hands-on modelling. The aim of the game is to acquire and improve both technical project management knowledge and soft skills of the participants. Method. In total, 47 students participated in one of six two-day game sessions. They reported self-perceptions about their skill level through pre- and postgame questionnaires. Further data were collected during the simulation game based on observations, lessons learned reflections of the participants and evaluation questionnaires. Results. Results from our pre- and post-game self-assessment questionnaires show that the “C2” business simulation game improves not only conceptual knowledge about project management but also team working and the participants’ other soft skills. Results indicate that the students’ reactions to the simulation game were positive, and students felt that the LEGO Serious Play method helped them to better cope with challenges of teamwork, influences of stakeholders, risk factors and unpredictable project situations. Conclusion. These results suggest that our business simulation game has the potential to be an effective learning and training tool to provide students with relevant skills necessary for project managers. By giving students the opportunity to act in an authentic scenario based on a real project case, we can support their action-oriented as well as their trial-and-error learning, or in short their learning through experience.

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Abrahams, Carl. "Cooperative enterprises as a solution to rural poverty and unemployment case studies of the Heiveld cooperative at Nieuwoudtville in the Northern Cape and Die Berg Vrugteverwerking at Piketberg in the Western Cape Province." UWC, 2009. http://hdl.handle.net/11394/2664.

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Masters in Public Administration - MPA
Historically, the poor have always been socially, politically and economically marginalized in society. The South African Government’s Cooperative Act 2005 presents a promising step in the right direction towards addressing poverty and unemployment in rural areas. The research looks at two case studies and site relevant findings. This study gives a brief introductory account of cooperatives with regard to their history and existence, particularly in South Africa. The research report focuses on two case studies, where the organisational structures and business operations will be examined and compared. Finally the report will draw lessons to indicate the possible social and economic viability of these cooperatives and their place in rural development. Based on the findings and conclusions, a number of recommendations are made on cooperatives in the rural sector. The research utilizes secondary data, such as documents, records, the internet, books and literature on the subject of cooperatives and related aspects of unemployment and poverty, forming a background of cooperatives in the South African rural sector. Primary data takes the form of structured (personal one on one) and semi-structured (group discussion) interviews. The primary and secondary data present the basis for the report findings and conclusions. Where possible, the relevant recommendations are made.

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Putman, Paul G. "Virtual Simulation in Leadership Development Training: The Impact of Learning Styles and Conflict Management Tactics on Adult Learner Performance." Cleveland State University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=csu1337256873.

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Heinze, Pierre-Ludwig. "Leadership style, Development of Skills, and Career Management as a possibility to retain employees in comparison to companies’ practices in German speakingcountries (Austria and Germany) and Sweden." Thesis, Växjö University, School of Management and Economics, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-2005.

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Gorman, C. Allen. "Current Trends in Rater Training: A Survey of Rater Training Programs in American Organizations." Digital Commons @ East Tennessee State University, 2015. https://dc.etsu.edu/etsu-works/450.

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Book Summary: In the modern workplace, millions of dollars are spent each year on employee training. All too often, however, little thought and effort is spent on evaluating training and ensuring that the correct training is taking place. Successful training is about understanding both organizational goals and employee behavior. The basis for this book is the 9th Annual River Cities Industrial and Organizational Psychology Conference held on the campus of The University of Tennessee at Chattanooga in October 2013. The theme of the conference was Trends in Training. Accordingly, the focus of many of the talks was on how to train people to thrive and succeed in the environment where they spend a large portion of their lives the workplace.

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Malmquist, Christopher, and Richard Grönroos. "Kompetensförändringar i organisationer vid användandet av RPA." Thesis, Högskolan i Halmstad, Akademin för informationsteknologi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-42176.

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I takt med att nya teknologier såsom Robotic Process Automation (RPA) införs och används inom organisationer ökar kompetensbehovet av digitala kompetenser. I organisationer prioriteras dock inte alltid den kompetensutveckling som behövs vilket gör att anställda inte hinner anpassa sig till digitaliseringens framfart, vilket därmed kan leda till att organisationen blir beroende av extern kompetens. Studien undersöker hur användningen av RPA kan förändra en organisations kompetensbehov. Denna studie syftar därför till att bidra med fördjupad kunskap inom de kompetenser som krävs av organisationer för att kunna använda RPA framgångsrikt. Vidare har denna studie genomförts med genom en kvalitativ metodansats och därmed har det genomförts semistrukturerade intervjuer med respondenter som har erfarenheter av att använda RPA. Studien visar på att det finns en ökad efterfrågan på två kompetensområden hos organisationer som använder RPA. Dessa är; (1) Digital kompetens och (2) Mänskliga förmågor. Studien visar även på att de nya rollerna som tillkommer har skillnader i kompetensbehovet. Slutligen visar studien på att ett ledningsstöd är viktigt för att kunna uppnå en intern kompetens och att anställda ska kunna använda RPA framgångsrikt. Studien har resulterat i rekommendationer som organisationer som använder RPA eller funderar på att använda RPA kan förhålla sig till för att uppnå en framgångsrik användning av RPA.
As new technologies such as Robotic Process Automation (RPA) are introduced and used within organizations, the need for digital skills is increasing. However, organizations do not always prioritize the necessary skills development, which means that employees do not have time to adapt to the progress of digitalization, which can thus lead to the organization becoming dependent on external expertise. The study examines how the use of RPA can change an organization's competence needs. This study therefore aims to contribute in-depth knowledge of the competencies required by organizations to be able to use RPA successfully. Furthermore, this study was conducted through a qualitative method approach and thus semistructured interviews were conducted with respondents who have experience of using RPA. The study shows that there is an increased demand for two areas of expertise in organizations using RPA. These are: (1) Digital skills and (2) Human abilities. The study also shows that the new roles that are emerging have differences in the need for skills. Finally, the study shows that management support is important to achieve internal competence and that employees should be able to use RPA successfully. The study has resulted in recommendations that organizations who are using or are considering using RPA can relate to achieve successful use of RPA.

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Denkert, Ellinor, and Erik Friberg. ""Got Skills...?" : En kvalitativ studie om kompetensutveckling baserat på StarCraft II." Thesis, Uppsala universitet, Institutionen för informatik och media, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-168542.

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The use of computer games has grown exponentially in the past few years and StarCraft II is one of the most popular e-sports today, played by millions of people worldwide. This study investigates the game’s effect on skills, as perceived by the players of StarCraft II. The study was conducted by using an empirical survey and interviews. The skills being investigated were both physical and mental in their nature. The conclusion was that the majority of players perceived that their skills regarding reaction speed, multitasking, APM, analysis and strategy were increased the most, while there was a smaller change in social skills and language skills. Additionally, people who played team games of StarCraft II did, however, feel that their teamwork, conflict management and leadership capabilities increased.
Under de senaste åren har användandet av datorspel vuxit explosionsartat. StarCraft II är ett utav dagens mest populära e-sporter och spelas av miljontals människor runt om i världen. Studien undersöker om spelare uppfattar kompetensförändringar av att spela StarCraft II. Studien utfördes med hjälp utav en enkät och intervjuer. Kompetenserna vi undersökte var av både fysiska och mentala i sin karaktär. Av resultaten kan man se att majoriteten av spelarna uppfattade en ökad kompetens inom reaktionshastighet, multitasking, APM, analytisk- och strategisk förmåga, medan man ser en mindre förändring inom social kompetens och språklig kompetens. Resultaten visar även att de som valde att spela lagspel uppfattade en ökad kompetens inom samarbete, konflikthantering och ledarskap.

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Hoffman, Jill Ashley. "Promoting Healthy Social-Emotional Development in Vulnerable Young Children: The Importance of Head Start Teachers and Centers." The Ohio State University, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=osu1468933916.

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Zehr, Brock Allyn. "Entrepreneurial Qualities for Successful Development and Sustainability of New Small and Medium-Sized Enterprises." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/3130.

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Entrepreneurial small businesses are significant to the U.S. economy, as they represent 99% of employer firms and employ 49% of the private sector. Nearly half of new businesses fail within the first 5 years of operation. While external factors beyond the control of business owners account for some failures, many occur because of managerial inadequacies. The purpose of this phenomenological study was to explore the lived experiences of successful entrepreneurs to understand the qualities needed to create and sustain new small and medium-sized enterprises (SMEs) beyond 5 years. The sample consisted of 21 entrepreneurs from Northeastern Indiana who created and operated SMEs successfully for at least 5 years. The conceptual framework for this study was human capital theory and entrepreneurial leadership theory. The data were collected from semistructured interviews. Participants completed transcript reviews and member checking was conducted to enhance data credibility and trustworthiness. The phenomenological reduction method was used for data analysis and included bracketing, horizontalizing, clustering, integrating invariant statements, and synthesizing composites. The following themes emerged in addressing the guiding question: entrepreneurial intention recognized at a young age, creative problem-solving skills, business and support systems, entrepreneurial passion, opportunity recognition and seizure, and task and managerial delegation. The study findings can help inform best practices to help future entrepreneurs, and those who educate, train, and mentor them, create and operate successful new ventures.

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Dissertations / Theses on the topic 'Management skills development'

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