Dissertations / Theses on the topic 'Management information systems Australia'
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1
Ahern, Anthony J. "The management of information technology investments in the Australian ambulance services." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 1994. https://ro.ecu.edu.au/theses/1105.
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Information Technology plays a significant role in the administration and operation of most organisations today. This is certainly the case with each of the Australian Ambulance Services. With the rapid increase in the use of Information Technology and the expectation about its use by both staff and the general public, the Ambulance Service managements' are faced with the dilemma of trying to ensure that their organisations are able to get the full advantage of advances in Information Technology and at the same time ensure that investments in IT are maintained at appropriate levels that will ensure the maximum return on the investment in terms of the Ambulance Service achieving its mission and objectives. The research considers three questions: How are IT investment decisions determined? How are levels of IT investments determined? Do IT investments contribute to the organisation's overall effectiveness? The general feeling by the ambulance service CEOs is that the investment in IT has been worthwhile in terms of contributing to the organisation being more effective. These findings are contrary to a study by United Research/Business Week and described by LaPlante (1988) where less than half of CEOs surveyed felt that their organisation did an excellent job of linking computer strategy to corporate goals.
2
Douglas, Janine. "The identification, development and application of information culture in the Western Australian public sector." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2010. https://ro.ecu.edu.au/theses/1882.
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Information can be found in government departments in many forms. It exists, for example, as performance indicators, statistics, economic analysis, policy advice, political know-how or opinions. Using information is a daily and oft repeated activity in government departments. Information is central to the achievement of outcomes and the delivery of services. It is critical to the government’s success in the information economy. It is central to the development of products and services. It supports policy making and it underpins accountability. Government departments are built on the generation and use of information that is relevant to the largest of all customer groups, the citizens. Even though information is all-pervasive in government departments, how government departments relate to information, what value they ascribe to it, and how their attitudes about information influence their behaviours towards information, is not well understood.
The focus of this study was the values, attitudes, beliefs and behaviours which government departments in the Western Australian Public Sector exhibited towards information. That is, it investigated information culture. While there has been considerable research in the area of organisational culture, there is limited evidence of the study of information culture, particularly in the public sector. The abstract nature of information culture and the limited research mean that the concept is not widely acknowledged or appreciated. What constitutes information culture, its influence on an organisation, and the potential benefit of a high performing information culture are unresolved issues in the study of information culture.
In the context of the Western Australian Public Sector, this study revealed information culture as complex, systemic and reflexive. Intricate and influential relationships with organisational culture, information management and information use were identified. The key findings of this study led to the development of a model for information culture in the public sector, and a definition which reflects the systemic, complex and multidimensional nature of information culture.
This was a qualitative study within an interpretivist paradigm. Case study method was employed with the Western Australian Public Sector, in particular those departments which delivered services directly to the citizens, being the single case. The key participants were drawn from the public sector and academe. Interviews with best practice organisations and those who had undertaken research previously into information culture added to the richness of the data collection.
3
Navaratnam, Michelle. "The commercialisation of small firm technologies in Western Australia : A case for user-producer interaction and the integration of large industrial users with small technology producers." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 1999. https://ro.ecu.edu.au/theses/1216.
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The purpose of this study was to: * examine how grantee firms of the Western Australian Innovation Support Scheme (WAISS) have overcome their impediments to commercialisation; * examine how the process of user-producer interaction has enabled grantee firms to commercialise their technologies; * examine the process of user-producer interaction with large and/or small industrial users, and the subsequent benefits derived; * examine the entry barriers faced by grantee firms in forming interactions with large industrial users. The study examined the literature involving the role of small firms in the development and commercialisation of new technologies. The study adopted a multiple, holistic case study design using qualitative methodology, A theoretical pathway constructed from arguments presented within the literature was the basis upon which the cases were analysed. The cases have demonstrated that the adoption of strategies promoting user-producer interaction through a dyadic problem-solving style approach with industrial users have enabled small firms to commercialise their technologies in industry. The cases have found that those firms interacting with large industrial users have experienced extensive product diversification and market expansion opportunities as opposed to those firms interacting with small industrial users. In addition to the product diversification and market expansion opportunities acquired through interactions with these large industrial users, it was clear that the large-scale marketing and distribution resources of these industrial users also enabled small firms to attract other industrial users, both domestically and internationally. This ultimately led to further product diversification and market expansion opportunities. Those firms that interacted with small industrial users experienced either minimal or no product diversification and market expansion opportunities because of the ‘small firm’ characteristics or these users. This meant that as 'small firms' these industrial users also faced constraints with regards to the availability of marketing resources and distribution channels, and were therefore unable to attract the interests of industrial users within large-scale markets. Those firms that experienced either minimal or no product diversification and market expansion opportunities have faced entry barriers typical to small firms when trying to find large industrial users for their technologies. They have been unable to attract the interests of large industrial users as a result of the high risk factors associated with the newness of their technologies and their credibility as a newly established firm. The study's main finding reveals that the commercialisation of small firm technologies, the commercial extent derived for these technologies, and the overcoming of barriers faced by the small firm, was dependent on the social orientation of user-producer interaction in conjunction with the dyadic information exchanges of technological opportunities and user needs.
4
Druitt, Denise, and n/a. "The role of records management for overcoming excessive quantity, poor quality and storage media problems in computer-based information systems." University of Canberra. Communication, 1990. http://erl.canberra.edu.au./public/adt-AUC20060705.151052.
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Organizations are experiencing problems with the control
of information in computer-based information systems.
Records management is a system that consists of a number
of elements to control recorded information over its life
cycle.
Previous studies have ranked various records management
activities. However, these studies were not conducted in
Australia, were not specifically related to computerbased
information systems, and were based on the
frequency with which records management tasks, or duties
and responsibilities were being performed by records
management personnel rather than the perceived importance
of records management elements for overcoming problems.
This study is conducted in Australia on the role of
records management within the context of computer-based
information systems. It has two purposes: to determine
whether there is an appreciable difference in the
perceived importance of the various records management
elements for overcoming excessive quantity, poor quality
and storage media problems in computer-based information
systems by RMAA individual members; and to determine
whether regardless of professional involvement and level
of education of RMAA individual members, there is no
statistically significant difference in the perceived
importance of the various records management elements in
computer-based information systems for overcoming these
three problems.
To carry out the research a questionnaire was devised and
distributed to individual members of the Records
Management Association of Australia. The survey obtained
a usable response rate of 53.1 percent from a population
of 399 individual members of the Association.
The study indicated that there is a difference in the
perceived importance of the various records management
elements for overcoming excessive quantity, poor quality
and storage media problems in computer-based information
systems. There was evidence to suggest that respondents
frequently involved in professional activities are more
likely to consider certain records management elements
more important than respondents not frequently involved
in these activities. The study also found that level of
education is associated with the selection of certain
records management elements. In particular, those
respondents with no tertiary qualifications are more
likely to consider the records management elements mail
management and a records retention and disposition
schedule important than respondents with tertiary
qualifications.
5
Ash, Colin. "Exploring The Antecedents Of Successful E-business Implementations Through ERP : A Longitudinal Study of SAP-based Organisations 1999-2003." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2003. https://ro.ecu.edu.au/theses/1486.
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This research was carried out between 1999 and 2003 on the use of e-business applications in ERP-based organisations. A composite research method based on structured case studies was developed for this study. It combined the application of case methods by Carroll et al. (1998], Klein and Myer (1998), and Eisenhardt (1989). This was used to provide a focused, yet flexible structure, as a dynamic approach to case study interpretive research. The research method used three distinct models at three progressive stages of the study, to provide a multi-faceted view of each case. This composite case-based method was developed to maintain the balance between research rigour and relevance. A pilot case study of nine Australian SAP sites helped ground the theory of the study. This was followed by three stages of study of eleven international cases within a diverse industry context. The method revealed the antecedents of e-business success using the findings from case analyses against three separate research models B2B interaction, e-business change, and virtual organising. A final conceptual framework was developed as new theory of e-business transformation. The theory views e-business transformation as realising the benefits from virtual organising within complex B2B interactions by utilising the facilitators of successful e-business change. The research demonstrates that successful e-business transformation with ERP occurs when value propositions are realised through integration and differentiation of technologies used to support new business models to deliver products and services online. The associated management practice evolves through efficiency from self-service, effectiveness through empowerment towards customer care, and value enhancement from extensive relationship building with multiple alliances. The new theory of e-business transformation identifies the stages of e-business growth and development as a comprehensive plan that should assist managers of ERP-based organisations in migrating their company towards a successful e-business organisation. The detailed analysis of the findings offers a foundational per11pectlve of strategies, tactics and performance objectives for e-ERP implementations. The strength of the theory lies in the synthesis of multiple case analyses using three different lenses over three separate time periods. The triangulation of the three research frameworks provides a method for study at appropriate levels of complexity. It is evolutionary in nature and is content driven. Other researchers are urged to apply similar multi-viewed analysis.
6
Kaiser, Md Emrul. "Adoption of cloud computing in Australian agricultural industries." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2017. https://ro.ecu.edu.au/theses/2011.
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The agricultural industry is integral to efforts of governments to feed an increasing world population. Its importance for the production of animals, plants, fibre, biofuel, has increased as climate change and other economic factors impact on food security.
Innovations in technologies and portable devices have made positive impacts in agriculture. Farm management software, precision agriculture, automatic power systems, GPS sensors, RFID and crop sensors are now widely used in agricultural production systems throughout the world. Portable devices are pervasive in all parts of society including the agricultural industry. Cloud computing has brought new opportunities in the agricultural industry to increase productivity by providing new approaches to process and store agricultural data acquired from the field to large datacentres. The adoption of this technology is dependent on agricultural industry stakeholders understanding of how this innovative technology could be best used in their agricultural and business practices.
The aim of this research is to investigate the factors determining the adoption of cloud computing (CC) in the agricultural industry in Australia. The research assessed the current understanding and usages of cloud computing in agricultural industry and examined the drivers and barriers in the adoption of the technology. A framework for the cloud computing adoption was also developed for an Australian agriculture context.
The research was carried out as a case study based approach using mixed methods methodology. It consists of a literature review, questionnaires, interviews and quantitative data collection. This study carried out a situational analysis for different agricultural companies to understand their current situation regarding their IT infrastructure. Questionnaires and interviews were conducted for data collection and analysis of the current situation. Both private and government agricultural companies were investigated for the study. A total of 250 Australian agricultural companies, farm associations, farm federations and small farms were invited to participate in this research. System integrators and cloud solution providers, ICT solutions providers as well as organisations which are involved in agriculture research were contacted to take part in the questionnaire and interview study. This research gathered and analysed data related to agencies infrastructure, service providers (both internal and external), computer systems, database, applications, existing or future cloud services. Various hypotheses were examined to understand the influence of cloud computing adoption factors in the Australian agricultural industry. The hypotheses were designed based on Technological, Organisational and Environmental (TOE) framework, Diffusion of Innovation (DOI) theory and Technology Acceptance Model (TAM) which assist in determining positive or negative influence of the factor to adopt or reject new technology, particularly cloud computing in agriculture.
Based on findings of this research a framework was developed for the cloud computing adoption in Australian agricultural industry for both private and government sectors. Questionnaire and interview analysis revealed four major elements which influence the adoption of cloud computing in Australian agriculture. These included Organisational, People, Technological and Environmental elements. Each element included a list of crucial factors of cloud computing adoption. Considerations and suggestions regarding adoption were developed in the proposed framework.
The research provides further insight into the cloud computing adoption in the Australian agricultural industry context and provides strategies to private and government agricultural industries which will assist agricultural stakeholders to determine the best approaches its integration into current agricultural and business processes.
7
Lin, Chad Ying. "An investigation of the process of IS/IT investment evaluation and benefits realisation in large Australian organisations." Thesis, Curtin University, 2002. http://hdl.handle.net/20.500.11937/1365.
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In modern organisations a large portion of senior management's time is now being consumed in finding ways to measure the contribution of their organisations' IS/IT investments on business performance. It has been shown that IS/IT investments in many organisations are huge and increasing rapidly every year and yet there is still a lack of understanding of the impact of the proper IS/IT investment evaluation processes and practices in these organisations. At the same time, the issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, one can argue that a detailed study of current practice in IS/IT investment evaluation in Australia is warranted. In this research study, an attempt was made to: (1) establish current Australian industry and government practices and norms in managing IS/IT benefits and evaluation; and (2) develop a framework based on the fit between theory and practice of IS/IT investment evaluation by large Australian organisations, particularly in an environment where much of the IS/IT is outsourced. Research objective one utilised an existing questionnaire based on Ward et al. (1996). This questionnaire was sent to the IS/IT managers of the largest 500 Australian organisations. The aim of this objective was to investigate IS/IT investment evaluation and benefits management and realisation in these Australian organisations, so as to shed light on the current practices and norms in this area.The second research objective employed two case studies utilising semi-structured interviews, observation and document review. The aim of this objective was to develop a framework based on the fit between theory and practice of IS/IT investment evaluation by large Australian organisations. Results from the survey and two case studies were analysed and a framework for benefits realisation and investment evaluation was developed. The major contribution of this research include first, the creation of several useful guidelines for large outsourcing organisations undertaking IS/IT investment evaluation and benefits realisation processes and second, the development of a benefits realisation and investment evaluation framework which offers a practical tool to help the large organisations to determine when and how the IS/IT investment evaluation and benefits realisation should be adopted.
8
Lin, Chad Ying. "An investigation of the process of IS/IT investment evaluation and benefits realisation in large Australian organisations." Curtin University of Technology, School of Information Systems, 2002. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=13339.
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In modern organisations a large portion of senior management's time is now being consumed in finding ways to measure the contribution of their organisations' IS/IT investments on business performance. It has been shown that IS/IT investments in many organisations are huge and increasing rapidly every year and yet there is still a lack of understanding of the impact of the proper IS/IT investment evaluation processes and practices in these organisations. At the same time, the issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, one can argue that a detailed study of current practice in IS/IT investment evaluation in Australia is warranted. In this research study, an attempt was made to: (1) establish current Australian industry and government practices and norms in managing IS/IT benefits and evaluation; and (2) develop a framework based on the fit between theory and practice of IS/IT investment evaluation by large Australian organisations, particularly in an environment where much of the IS/IT is outsourced. Research objective one utilised an existing questionnaire based on Ward et al. (1996). This questionnaire was sent to the IS/IT managers of the largest 500 Australian organisations. The aim of this objective was to investigate IS/IT investment evaluation and benefits management and realisation in these Australian organisations, so as to shed light on the current practices and norms in this area.The second research objective employed two case studies utilising semi-structured interviews, observation and document review. The aim of this objective was to develop a framework based on the fit between theory and practice of IS/IT investment evaluation by large Australian organisations. Results from the survey and two case studies were analysed and a framework for benefits realisation and investment evaluation was developed. The major contribution of this research include first, the creation of several useful guidelines for large outsourcing organisations undertaking IS/IT investment evaluation and benefits realisation processes and second, the development of a benefits realisation and investment evaluation framework which offers a practical tool to help the large organisations to determine when and how the IS/IT investment evaluation and benefits realisation should be adopted.
9
Tonti-Filippini, Justi. "The economic efficacy (in terms of cost and quality outcomes) of outsourcing IT services and cleaning services by large Australian companies and government business enterprises." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2010. https://ro.ecu.edu.au/theses/1868.
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On-shore outsourcing has been common in Australia for a number of decades across a range of business services in both the public and private sectors. Given this, there is less literature examining Australian on-shore outsourcing than one would reasonably expect. Whilst the literature examines the general motives for organisations to outsource and the economic effects of outsourcing for those organisations, it generally does not examine whether there are any differences in the motives, management strategies and techniques, and economic outcomes associated with the outsourcing of high skill functions compared to the outsourcing of low skill functions. The literature also devotes less attention than may be expected to the role of managerial strategy in determining the economic outcomes and relative successes of outsourcing projects. This study aims to contribute a bounded examination of these issues to the academic literature, by presenting an in-depth comparative investigation of the on-shore outsourcing of (high skill) IT services and (low skill) cleaning services by large Australian Government Business Entities (GBEs) and private sector companies, from each organisation’s decision to outsource to the end of their outsourcing lifecycle (relationship). The study will; identify and explain any differences (or lack of differences) in the cited motives for Australian GBEs and companies to outsource IT and cleaning services; discuss the economic impact of outsourcing decisions upon these GBEs and companies; examine the strategies used by those organisations in outsourcing cleaning and IT services, and the effects of these chosen strategies upon the economic outcomes of outsourcing for each organisation; and explain any differences (or the lack of difference) between the economic outcomes of outsourcing cleaning and IT services.
The study was conducted over a number of years, using a triangulated mixed methods design involving thirteen case study organisations (with in-depth semi structured interviews with a large number of primary interview subjects at each case study organisation site) and data triangulation using corroborative interviews, company and public records, service provider records, service provider (corroborative) interviews, and focus group data.
10
Weller, Stephen Adrian. "A study of organisational justice and participative workplace change in Australian higher education." Thesis, full-text, 2009. https://vuir.vu.edu.au/2028/.
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This thesis explores employee participation in the management of workplace change through an organisational justice framework within the context of the Australian Higher Education (HE) sector. The thesis examines the extent to which the Australian HE sector makes provisions for participative workplace change, the extent to which participants within the sector perceive participative workplace change as providing fairness, and practices that can facilitate and foster participative workplace change.
The provisions for participative workplace change are examined through a longitudinal study of enterprise bargaining agreements across all public universities in Australia for the period of 1997-2006. The research findings identify a decline in both the degree and form of employee participation in workplace change across this decade.
The perceptions of participative workplace change are examined through an altitudinal survey of management and union executives within all public universities in Australia. The research findings identify considerable divergence between management and union executives in relation to employee participation, workplace change and organisational justice.
The practices for participative workplace change are examined through twenty semi-structured interviews with management and union executives drawn from amongst the respondents to the attitudinal survey. The research findings identify areas of convergence around organisational justice dimensions and workplace change practices between management and union executives.
The thesis concludes that it is a combination of fair processes and fair interactions which are most effective in facilitating workplace change and fostering employee participation in the Australian HE sector and which in turn are seen to be able to contribute to shared perceptions of organisational justice.
11
Tregeagle, Susan. "Harnessing information and communication technology for vulnerable children the redevelopment of the Australian case management systems 'Looking After Children' and 'Supporting Children and Responding to Families' /." View thesis, 2009. http://handle.uws.edu.au:8081/1959.7/44013.
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Thesis (Ph.D.)--University of Western Sydney, 2009.A thesis submitted to the University of Western Sydney, College of Arts, Social Justice and Social Change Research Centre, in fulfilment of the requirements for the degree of Doctor of Philosophy. Includes bibliographical references.
12
Longton, B. "management behaviour and management information systems." Thesis, Open University, 1988. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.381688.
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Larkin, Devitt. "Aligning with the rapidly shifting technological goalposts : the review and update of the RIMPA technology survey." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2012. https://ro.ecu.edu.au/theses/516.
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In 2008 the Records and Information Management Professionals Australasia (RIMPA) organisation (then known as the Records Management Association of Australasia – RMAA) launched its Technology Survey. The survey attempted to capture a snapshot, predominantly but not exclusively in Australia and New Zealand, and gain empirical evidence about the use of technology adoption trends, RIM capabilities in host organisations and the role of RIM personnel in technology selection and adoption. The survey had a particular focus on Records Management (RM) and Enterprise Content Management (ECM) systems and processes, but also featured questions on the demographics of the participants, organisational policies and processes around these technologies and peripheral devices.
In 2010 the survey was repeated. Consequently, the survey became more than a one-off cross-sectional snapshot and could lay claim to being a longitudinal study, however as a longitudinal study instrument the current survey is lacking validity and reliability. A consensus exists, however, that changes are required going forward if the survey is to continue. This consensus is based on issues that have emerged from analysis of the two iterations of the current instrument. The issues that need to be addressed are:
• Low participation rate
• The relatively high number of questions skipped
• The overall length of the survey
• Ensuring the survey has a clear and distinct aim
• Ensuring what is captured is core to the survey’s aim
• Ensuring what is captured is relevant to the RIM profession
• The ambiguity of questions
• Misunderstanding of questions
• Scope – expansion of the instrument to encompass technology learning, knowledge and skills of RIM professions
These issues were identified by Brogan and Roberts in their analyses of the 2008 and 2010 data (2009, 2011 and 2012).
This study is an examination and revision of the current technology survey instrument, aimed at ensuring that issues of relevancy, currency, usability, design and clarity of terms and definitions are all addressed, resulting in a valid and reliable longitudinal study instrument. The research design employed involved:
a) investigation of the peer reviewed literature on survey participation and instrument design;
b) investigation of peer reviewed and non-peer reviewed literature on technology in the RIM space;
c) Convening of a panel of experts (focus group) to provide feedback on the existing instrument;
d) Re-design of the existing instrument taking into account outcomes from a-c; and
e) Validation of the re-designed instrument via the Focus Group
The Focus Group review involved six highly regarded and knowledgeable participants pro-active in the RIM profession who trialled the instrument in a subsequent Pilot Test. The Focus Group provided additional feedback on scope and usability from a user perspective. The final survey produced will enable RIMPA to be informed on the technology education and training needs of its members, as well as continuing to track technology adoption and RIM program trends in the workplace.
14
Kamsah, M. Z. K. "Process engineering information management systems." Thesis, Swansea University, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.637752.
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The way engineers and engineering companies do their work has significantly changed over the past twenty years. This is mainly due to the simultaneous development of computers (particularly personal computers) and software. Most engineers are likely to use several engineering application programs and mainstream software packages. Hence, information from one application must be capable of being transferred into other packages for further processing or analysing and reporting or documentation purposes. This thesis aims to investigate aspects of data management and applications integration in process engineering design. It proposes a new method and model for data storage, manipulation and representation, on which new process design environments may be based. Several aspects of integrated process design database systems are examined, including data models, data handling, program control and integration. A system called PREMIS has been developed which uses an object-oriented approach to data management. It utilises templates which mimic specification sheets used in process industry for defining objects in a design environment. The use of methods promotes a consistent look and feel to the tools in the environment. The application of PREMIS to a real process engineering design example illustrates the benefits of object-oriented techniques to the process systems and design community. Templates can be manipulated as entities. They are displayed on the screen where they serve as the data input device for design information. Data on the templates and stored in the database can be shared and accessed directly by design programs. The dynamic nature of the object definitions encourages experimentation with the new data types and methods. The system also aims to demonstrate the advantages of employing advanced integration features of the Microsoft Windows operating system.
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Brown, Ann. "Information systems in organisations." Thesis, City University London, 2005. http://openaccess.city.ac.uk/8450/.
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This research explores two separate but related lines of enquiry - the business value of individual applications and the social and organisational impact of information systems. From this research it is clear that information systems have immense potential to change organisations. The conventional view focuses on the value that organisations can obtain through greater efficiency or new activities made possible by specific applications. But experience suggests that many organisations fail to gain the value expected. This research was started with the aim of attaining a greater understanding of the business value that information systems could offer organisations and finding ways by which organisations could assess and realise this value. The research has adopted a variety of methodological approaches and this integrating paper assesses the choices made and locates the papersin relation to the literature on information systems research methodology. The nine research papers taken together demonstrate that is business value is a complex concept and difficult to measure in practice. The research finds that the business and organisational environments are key factors in achieving the business value to be reaped from the range of benefits that each type of IS application offers. The research also demonstrates why IS evaluation practice continues to pose problems for researchers and practitioners. This integrating paper situates the work within the relevant literature on information systems research, assesses the contribution of the research papers to information systems research and concludes with a discussion of future research that flows from this work.
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Pita, Zijad, and zijad pita@rmit edu au. "Strategic Information Systems Planning (SISP) in Australia Assessment and Measurement." RMIT University. Business Information Technology, 2007. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080514.162332.
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Strategic Information Systems Planning (SISP) is an important activity for helping Chief Information Executives (CIOs) and top management identify strategic applications and align Information Technology (IT) with business needs. Like all strategic planning, SISP requires measuring how well SISP is done and how planning is improving over time. The measurement of these intangibles is a complex exercise. There have been few efforts undertaken in the Information Systems (IS) literature to formally develop a model for assessing and measuring SISP efforts. In this study, two models were proposed: a five-stage SISP maturity model for defining SISP maturity and another one for assessing the degree of SISP maturity. The five SISP maturity levels were defined as: Rudimentary Planning, Ineffectual Planning, Attainable Planning, Sustainable Planning, and Adaptable Planning. The assessment model was structured as a third-order system, where eight first-order dimensions were termed as Form and Content, Collaboration, Policies, Stakeholders' Designation, Knowledge Bank, Technology, Time Dimension, and Viability. The first-order dimensions were grouped into three second-order constructs, namely Effectiveness, Efficiency and Manoeuvrability, which ultimately characterise the level of SISP success. This model was used to establish a theoretical benchmark for each SISP maturity level. To model the level of SISP maturity, an 'Integral Engineering' approach was established and the Analytic Network Process (ANP) theory was used. The study is a novel approach in using ANP to synthesize the measures of the various SISP constructs into a single overall measure of SISP maturity level. A survey was performed and data collected from 260 Australian organisations to examine the degree of SISP maturity and the relationships among SISP constructs. Structural equation modelling (SEM) was used to test the fit between the hypothesized model and the survey data The models were applied to the data collected and the findings suggested that the models fit the data well. While Effectiveness and Efficiency are well recognised planning constructs, Manoeuvrability as a measure of planning dynamics is not acknowledged in the literature as an equally important construct. This study confirmed a strong correlation between Manoeuvrability and SISP success and found it to be more important than the Efficiency construct. The empirical data did not confirm the existence of Rudimentary and Ineffectual planning levels of SISP maturity Australia-wide. SISP maturity in the majority of Australian organisations is at Sustainable and Attainable planning levels. A small percentage of the surveyed organisations have actually reached the highest planning level (Adaptable planning). The empirical data showed that current SISP is lacking strategic dimension and that the recently popularised one-year planning horizon may not be the best choice. Australian organisations did not consider the strategic relevance of IT as the key objective. IT/IS was seen as a business enabler, thus the strategic advan tage associated with IT came as a secondary objective.
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Shriam, Khitam. "Educational management information systems & PPGIS." Thesis, University of Manchester, 2009. https://www.research.manchester.ac.uk/portal/en/theses/educational-management-information-systems--ppgis(8f2fe28b-4b10-4fb2-b75d-773034cd7ab0).html.
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San, Martin Roberto. "Information management in disaster and development : geographic information systems." Master's thesis, Instituto Superior de Economia e Gestão, 2013. http://hdl.handle.net/10400.5/6218.
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Mestrado em Desenvolvimento e Cooperação InternacionalThis research considers the theoretical and practical link between long-term sustainable development and disaster management. The aim is to develop a theoretical framework and a methodology which allows the use of Geographic Information Systems (GIS) to manage the related information. Literature review leads us to understand development and disaster management as part of a learning cycle. Within this context, a common approach to information management is suggested to support the decision-making process in a cost-effective manner. A “universal” GIS is proposed to integrate information management for development and disaster while exploring the interactions between projects and project and the related geography which is considered a complex reality full of synergies between space, ecosystem, society, culture and economy. Study of academic production, practical implementations, interviews and a limited GIS application (using ArcMap and QGis) are used to endorse the capabilities of this concept. These capabilities are limited by lack of free information and cost of data gathering, interoperability and other technical issues. Open-source and crowdsourcing may solve some limitations while others need further research.
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Clarke, Stephen Allen. "Critical complementarism and information systems : a total systems approach to computer-based information systems strategy and development." Thesis, Brunel University, 1997. http://bura.brunel.ac.uk/handle/2438/4284.
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This thesis is about intervening in organisations to improve both operational and strategic computer-based information systems. It addresses a particular situation, in which human activity is seen to be a key factor in the success of the system. A stance is taken regarding current approaches to such development, supported by historical analysis of both the theory and practice of such approaches: in particular, the failure of traditional information systems development methodologies to address these situations is seen to question their validity. A review of existing theory and practice shows that computer-based information systems development appears to be dominated by functionalist, reductionist, engineering methods, marginally challenged by soft, interpretivist approaches. Analysis of the computer-based information systems development domain shows this to be an impoverished view, and indicates that an approach based on social systems is likely to be more representative of the problem situations faced. As a result, computer-based information systems development is taken beyond the 'hard-soft' debate, into a search for theoretical underpinning and practical approaches informed from social theory. However, whilst the theory is readily available, the application of that theory to computer-based information systems development is seen to be problematic. Potential improvement is achieved by the development of an interventionist framework which is based on a branch of social systems theory, that of critical social theory, and which draws heavily on work already undertaken in the domain of management science under the headings of critical systems thinking and total systems intervention. This framework is applied to two case studies and a major, longitudinal action research based investigation. The findings strongly support computer-based information systems development based on social, and especially critical social, theories. These findings are critiqued within the study, and from this emerge clear conclusions, and recommendations for future development.
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McGee, Mary Jane. "Information Technology Management Strategies to Implement Knowledge Management Systems." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4156.
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More than 38% of the U.S. public workforce will likely retire by 2030, which may result in a labor shortage. Business leaders may adopt strategies to mitigate knowledge loss within their organizations by capturing knowledge in a knowledge management system (KMS). The purpose of this single case study was to explore strategies that information technology (IT) managers use to develop and implement a KMS. The target population consisted of IT managers in a small-sized organization located in northwestern Florida who had implemented a KMS successfully. The conceptual framework for this study was organizational knowledge creation theory. The collection of public documents, execution of semistructured interviews with 5 qualified participants, literature on the topic, and member checking formed the determination of the findings of the study. Using triangulation and coding the data for emergent themes, 6 themes emerged from the data analysis: (a) training, (b) customer focus, (c) policy and governance, (d) leadership and management support, (e) communication and marketing, and (f) business process management. The application of the findings may contribute to social change by identifying strategies that leaders and IT managers from communities and government agencies use in implementing a KMS that may facilitate transparency and open flow of information to citizens, and allow access to timely, civic, and potentially life-enhancing information.
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Wood, Judith, and n/a. "The emergence of 'information management' in Australian public administration." University of Canberra. Administrative Studies, 1995. http://erl.canberra.edu.au./public/adt-AUC20061110.165502.
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Chan, Wing Han. "Management information systems in Macau banking industry." Thesis, University of Macau, 1996. http://umaclib3.umac.mo/record=b1636691.
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Tan, Ah Kat, and n/a. "Product information management in concurrent design systems." University of Canberra. Design and Architecture, 2003. http://erl.canberra.edu.au./public/adt-AUC20050707.092604.
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In this thesis, the management of product information in concurrent design
systems has been investigated with particular reference to product
development in small and medium enterprise (SME) industry and design
education at polytechnic level in Singapore. From a critical review of the
relevant literature on product design and development processes,
concurrent engineering, concurrent design systems, product data
management and related methods, it is found that there is a clear need for a
new design of a system for organizing and managing product information
in a concurrent design environment in the above contexts. This finding has
led to the development of a conceptual rationale, termed the Design Tensor
Method, and the design and development of an innovative product
information management system called PRIMAS. PRIMAS is a systematic
methodology for the classification, organization, integration,
communication, storage and management of product information in the
product development process. A software prototype based on PRIMAS has
been subsequently developed. PRIMAS along with its conceptual principles
have been applied and tested in a product design project in a tertiary
educational institution and in two significant industrial product
development projects based respectively in two SMEs. Positive evaluation
feedback on PRIMAS has been obtained in these studies. The product
development projects investigated with PRIMAS have also produced
outcomes that meet the original specified design requirements. The
findings from this research have led to the conclusion that PRIMAS is a
viable product information management system that can be used effectively
for managing product information in concurrent design projects in SME
industry and design education. Substantial PRIMAS databases of useful
product information have been compiled for the product development
projects investigated with PRIMAS. Finally, recommendations are made for
future research.
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Baxendale, Anthony Thomas. "Construction management information systems for production control." Thesis, University of the West of England, Bristol, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.334455.
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Dhillon, Gurpreet. "Interpreting the management of information systems security." Thesis, London School of Economics and Political Science (University of London), 1995. http://etheses.lse.ac.uk/275/.
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The management of adverse events within organisations has become a pressing issue as the perceptions of risk continue to heighten. However the basic need for developing secure information systems has remained unfulfilled. This is because the focus has been on the means of delivery of information, i.e. the technology, rather than on the various contextual factors related to information processing. The overall aim of this research is to increase understanding of the issues and concerns in the management of information systems security. The study is conducted by reviewing the analysis, design and management of computer based information in two large organisations - A British national Health Service Hospital Trust and a Borough Council. The research methodology adopts an interpretive mode of inquiry. The management of information systems security is evaluated in terms of the business environment, organisational culture, expectations and obligations of different roles, meanings of different actions and the related patterns of behaviour. Findings from the two case studies show that an inappropriate analysis, design and management of computer based information systems affects the integrity and wholeness of an organisation. As a result, the probability of occurrence of adverse events increases. In such an environment there is a strong likelihood that security measures may either be ignored or are inappropriate to the real needs of an organisation. Therefore what is needed is coherence between the computer based information systems and the business environment in which they are embedded. In conclusion, this study shows that to resolve the problem of managing information systems security, we need to understand the deep seated pragmatic aspects of an organisation. Solutions to the problem of security can be provided by interpreting the behavioural patterns of the people involved.
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Caithness, Ian Peter. "Management of an information systems (IS) department." Master's thesis, University of Cape Town, 1985. http://hdl.handle.net/11427/7601.
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Bibliography: leaves 119-124.This thesis discusses the principles relating to the management of an Information Systems (IS) department. To be effective an IS service must support the ultimate goals of the organization directly. In this regard, user acceptance of the services offered is essential. In addition, economic justification and verification of the technical feasibility of an. IS project is essential to ensuring minimum wasted effort, management's commitment to the project.
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Voss, Christopher. "Connecting our nation's Crisis Information Management Systems." Thesis, Monterey, Calif. : Naval Postgraduate School, 2008. http://edocs.nps.edu/npspubs/scholarly/theses/2008/Dec/08Dec%5FVoss.pdf.
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Thesis (M.A. in Security Studies (Homeland Security and Defense))--Naval Postgraduate School, December 2008.Thesis Advisor(s): Bergin, Richard. "December 2008." Description based on title screen as viewed on February 6, 2009. Includes bibliographical references (p. 65-66). Also available in print.
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The'berge, Marc W. "Three case studies of management information systems." Thesis, Monterey, California : Naval Postgraduate School, 1990. http://handle.dtic.mil/100.2/ADA238310.
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Thesis (M.S. in Information Systems)--Naval Postgraduate School, September 1990.Thesis Advisor(s): Haga, William J. Second Reader: Zviran, Moshe. "September 1990." Description based on title screen as viewed on December 21, 2009. DTIC Identifier(s): Management Information Systems, Naval Operations, Data Bases, Instructional Materials, Decision Aids, Aviation Accidents, Antisubmarine Warfare, Naval Training, Local Area Networks, Theses. Author(s) subject terms: Case Studies, Database Management Systems, Local Area Networks, Decision Support. Includes bibliographical references. Also available in print.
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Chen, Tsung-Teng. "Information management in integrated information system development environments." Diss., The University of Arizona, 1988. http://hdl.handle.net/10150/184352.
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Information System development involves various activities; the process of developing information systems is considered to be the production of a series of documents. The information derived from the activities of the life cycle needs to be stored in a way that will facilitate the carrying out of subsequent activities. That is, information must be stored with a consistent, semantically rich, flexible, and efficient structure that will make it accessible for use by various tools employed in carrying out the development process. In this research, knowledge base management system (KBMS) to manage the information created by the information system development process was designed and implemented. Several contemporary popular knowledge representation schemes can be managed conveniently by this KBMS, which utilized efficient database techniques to facilitate fast retrieval and traversal of the underlying semantic inheritance net and frame knowledge structure. Inference and logic deduction capability was made a part of the static knowledge structure to further extend the functionality of the KBMS. Furthermore, a specially designed relational database management system was implemented and interfaced with the KBMS to alleviate the possibility of a storage saturation problem and to facilitate the storage of detailed exclusive information of terms defined in the knowledge base. Models that are applicable to various information system development activities were identified and stored in the knowledge base. The aggregation of those models is, in fact, a conceptual non-procedural language that provides a concise descriptive framework to help the user gather and manage information derived from various activities during the information system development process. The knowledge base, the language, and several knowledge-base related tools were used by more than seventy graduate students in a case study for a system analysis and design course. An information system methodology specifically tailored for this knowledge base supported environment was proposed and applied in a simplified case to illustrate the process of how a database-centered information system can be derived from the initial strategic planning phase. The methodology explored and made use of the storage structure of the closely coupled knowledge base and database. Finally, future research direction was identified.
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Stylianou, Agathoclis Kyprou. "Message orientation for information management." Thesis, Brunel University, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.292981.
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Phillips, Brandis. "Information systems portfolio management the impact of portfolio management practices /." Diss., Connect to online resource - MSU authorized users, 2008.
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Thesis (Ph. D.)--Michigan State University. Dept. of Accounting and Information Systems, 2008.Title from PDF t.p. (viewed on July 2, 2009) Includes bibliographical references (p. 98-102). Also issued in print.
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Siwale, Maka. "Information Systems Planning in the Not for Profit Sector in Western Australia." Thesis, Curtin University, 2015. http://hdl.handle.net/20.500.11937/310.
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This research was an exploratory-descriptive study on Information Systems (IS) Planning in not-for-profit organisations (NFPOs) in Western Australia. Much has been written on IS planning in for-profit organisations (FPOs), but little is known about it in the NFPO sector. This research provides insight into IS planning in NFPOs and how it relates to the achievement of their mission or goals. It also identifies the problems of current IS planning practice in NFPOs.
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Yau, Yeung Pui Yan D. "An exploration of risks in using cloud accounting information systems in Australia." Thesis, Queensland University of Technology, 2017. https://eprints.qut.edu.au/112366/1/Pui%20Yan_Yau%20Yeung_Thesis.pdf.
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This thesis is an exploratory study on the risk management of using cloud accounting in Australia. Using the interview method, this research identifies the specific risks for the use of cloud accounting in organisations and proposes possible measures to mitigate those risks from the end-user perspective. This research provides an understanding on the special characteristics of cloud accounting information systems. The findings of this research will assist businesses with their decision-making in relation to the use of cloud accounting.
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Xiang, Anbo. "Essays on information service systems /." View abstract or full-text, 2006. http://library.ust.hk/cgi/db/thesis.pl?IELM%202006%20XIANG.
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McAulay, Lawrence. "Expert systems in management accountancy." Thesis, Loughborough University, 1993. https://dspace.lboro.ac.uk/2134/7412.
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Laitala, J. (Joni). "Metadata management in distributed file systems." Bachelor's thesis, University of Oulu, 2017. http://urn.fi/URN:NBN:fi:oulu-201709092881.
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The purpose of this research has been to study the architectures of popular distributed file systems used in cloud computing, with a focus on their metadata management, in order to identify differences between and issues within varying designs from the metadata perspective. File system and metadata concepts are briefly introduced before the comparisons are made.
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Karamatova, Liliya. "Management Accounting and ERP Systems : Factors behind the Choice of Information Systems when Exercising Management Accounting." Thesis, Luleå tekniska universitet, Datavetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-63851.
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Accounting is an old discipline inherent to any business. Accounting is divided into Financial Accounting (FA) and Management Accounting (MA). Financial Accounting focuses on the pure processing of the economic data. Management Accounting focuses on the decision-making aspects of the accounting. Accounting industry has been tremendously transformed in the past two decades due to the implementation of Enterprise Resource Planning (ERP) systems. These systems integrate and unify an organisation’s business functions and processes into one complex computer system. Previous research suggests that the ERP systems’ main functionality primarily addresses the issues of Financial Accounting and much less the issues of Management Accounting. The purpose of this study is to explore the underlying factors behind the application of the Management Accounting Techniques through the ERP systems and to suggest a further development in the field. Five large Swedish companies were examined through the comparative case studies with semi-structured interviews. This study discovered that MATs were mostly implemented through spreadsheets, BI systems and custom-built software, i.e. outside of the ERP systems. The main reasons were inflexibility and standard design of the ERP systems, that did not fully suit the companies. Additionally, the customization of the ERP systems would be too costly when other tools, such as BI systems or spreadsheets, provided better functionality to a better price. The conclusion of this study is that it is impossible to build a universal ERP system that would suit all kind of companies, however, ERP systems can serve as a common base and a transaction engine for the MA. ERP systems can provide a data structure for the analysis parameters crucial to MA, such as profit centre, cost centre, unit, and other dimensionality aspects. Spreadsheets and BI systems win the MA battle by providing the flexibility, user-friendliness and the acceptable price, required by the users. Therefore, ERP systems must provide good integration possibilities with other software. One can further speculate if ERP system providers choose not to deliver flexible and visually appealing products, since they benefit from the income that the customer education and the customization of an ERP system implies.
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Nieves, Rincón Maria de las. "Integrating systems for financial institutions services using composite information systems." Thesis, Massachusetts Institute of Technology, 1987. http://hdl.handle.net/1721.1/61044.
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Panokarren, Clifford L. "Information model for engineering change management." FIU Digital Commons, 2004. https://digitalcommons.fiu.edu/etd/3949.
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Managing engineering changes is a critical task for organizations to remain competitive. In a manufacturing organization there are innumerable engineering change requests. This thesis is focused on the development of an information model that defines the engineering change process.
This research developed an activity model in IDEF0, an object model in IDEF1X and a dynamic model using state diagrams. The activity model captures the business process for executing an engineering change in terms of its constituting activities and sub-activities. The object model defines each object and its attributes identified in the activity model. The dynamic model captures the status change of each object in the engineering change process. This study concludes with a summary, implementation issues and future work that can be done in the direction of implementing a system based \ on the information model developed.
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Ma, Li. "An approach to distributed information management systems for power systems applications." Thesis, University of Abertay Dundee, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.282551.
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Flycht-Eriksson, (Silvervarg) Annika. "Domain Knowledge Management in Information-providing Dialogue Systems." Licentiate thesis, Linköping University, Linköping University, NLPLAB - Natural Language Processing Laboratory, 2001. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-5736.
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In this thesis a new concept called domain knowledge management for informationproviding dialogue systems is introduced. Domain knowledge management includes issues related to representation and use of domain knowledge as well as access of background information sources, issues that previously have been incorporated in dialogue management.
The work on domain knowledge management reported in this thesis can be divided in two parts. On a general theoretical level, knowledge sources and models used for dialogue management, including domain knowledge management, are studied and related to the capabilities they support. On a more practical level, domain knowledge management is examined in the contexts of a dialogue system framework and a specific instance of this framework, the ÖTRAF system. In this system domain knowledge management is implemented in a separate module, a Domain Knowledge Manager.
The use of a specialised Domain Knowledge Manager has a number of advantages. The first is that dialogue management becomes more focused as it only has to consider dialogue phenomena, while domain-specific reasoning is handled by the Domain Knowledge Manager. Secondly, porting of a system to new domains is facilitated since domain-related issues are separated out in specialised domain knowledge sources. The third advantage with a separate module for domain knowledge management is that domain knowledge sources can be easily modified, exchanged, and reused.
Report code: LiU-Tek-Lic-2001:27.
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Abd, Elkhalek Ahmed. "Critical Factors for Effective Information Systems Risks Management." Thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-12819.
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Harris, Colin Malcolm. "Environmental management in Antarctica using Geographical Information Systems." Thesis, University of Cambridge, 1993. https://www.repository.cam.ac.uk/handle/1810/268041.
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This dissertation examines terrestrial and near-shore marine environmental management problems in Antarctica, emphasising the potential application of Geographical Information Systems (GIS). Rules for environmental management in Antarctica have been agreed within the Antarctic Treaty system (ATS) and in the 1991 Protocol on Environmental Protection to the Antarctic Treaty. However, barriers exist to the implementation of environmental policies: King George Island, South Shetland Islands, where currently 8 countries operate permanent scientific stations, exhibits practical examples of the resulting problems. Designation of Antarctic Specially Protected Areas (ASPAs) and Antarctic Specially Managed Areas (ASMAs) under the Protocol would improve management in this complex multinational context, but it is concluded these currently lack a standardised set of zones that can be applied to meet management needs. Five types of management zone are therefore proposed to define those areas with special qualities or management needs: Sensitive Areas, Scientific Areas, Tourist Areas, Facilities Areas and Historic Areas. Applying these zones within ASPAs and ASMAs could provide a local and regional planning framework to manage human activities, thus minimising potential environmental impacts and conflicts of interest. Geographical information is vital to ensuring measures are effective. Information required for management of ASP As and ASMAs could be collected, stored and coordinated at national and regional data centres, using GIS where appropriate to handle the spatial data. At an international level, an Antarctic Treaty Data Centre (ATDC) is proposed to receive and coordinate data and directories from participating national and regional centres, to establish a scientific and environmental data system, and to manage the information needed for the operation of the Treaty and its Protocol. This approach would allow environmental information to be held at the local, regional or international level at which it is most needed, and also assist the flow of information among programmes, nations and disciplines. GIS could be employed to assist development of common spatial frameworks, which facilitate the organisation and integration of spatial databases. The GIS-based Antarctic Digital Database appears to provide the coordinated framework needed at scales of 1:250,000 and smaller, but is of insufficient resolution, and does not contain the data required, to meet environmental management (and science) needs at local- regional levels - especially for -environmental assessments and monitoring. More detailed databases need to be constructed, but geographical data needs must be prioritised. The organisational aspects of GIS need to be addressed, such as international standards for spatial data quality and exchange. The ATDC, National and Regional Data Centres proposed could help meet these needs. Conflicting goals and uses in Antarctica need to be managed more deliberately than in the past, and in spite of the improvements in the Protocol, tools for practical implementation of policies at the local and regional levels, and in relation to environmental information management, are still lacking. The model reforms suggested - using GIS to handle environmental information - are designed to address these weaknesses and closely link environmental management and environmental information management and place them at the core of the ATS.
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Ikram, N. "The management of risk in information systems development." Thesis, University of Salford, 2000. http://usir.salford.ac.uk/26725/.
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Despite impressive advances in technology and a plethora of Information Systems development methods there remain plentiful stories of Information Systems project failure. Risk Management promises a positive impact on Information Systems Development and has raised hopes of alleviating such problems This thesis summarises the earlier literature on the topic of Risk and Risk Management. It reports the results of an empirical study into the Management of Risk in Information Systems Development and provides both a better understanding of Risk Management in Information Systems Development and suggestions for the improvement of the theory and practice of Risk Management in Information System Development. In the review of the relevant literature about Risk, Risk Management, and Information Systems Risk Management, the thesis describes the essential concepts of the notion of Risk The suggested methods and practices of Risk Management in Information Systems Development are reviewed and critiqued and this lays down the basis for an empirical exploration, which includes a questionnaire survey. The empirical study undertaken investigates the nature of risks, current risk management practices, and their effect on Information Systems Development in the UK The study shows that there is a lack of rigorous research into Risk Management. The current literature provides useful knowledge and guidelines on Risk Management, but many of the claims made in the literature have no empirical validation. According to the empirical findings, the application of Risk Management to Information Systems Development is not a common practice. Furthermore, the positive effect of Risk Management on Information Systems Development is not very high and practitioners hold
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Usman, Syed Arshad. "Key issues in management of information systems in the Australian environment." Thesis, 1997. https://vuir.vu.edu.au/18219/.
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This research is an exploratory study of key Information Systems (IS) issues in the
management of information systems in the Australian business environment. Many
information systems managers face a difficult task because they operate in the nexus
between information technology and senior management. IS managers must be able to
interpret trends in information technology, assess their impact on the organisation and
decide which technologies to adopt. This process is becoming even more crucial as
communications and information technologies are merging. Deciding on the
proportion of resources allocated to business, technical, human resources, systems
development or managerial problems is an important facet of the IS manager's job.
Only by studying key IS issues in the management of information systems are IS
professionals able to analyse the impact of these issues on the skills and knowledge
requirements within organisations. Knowledge of these issues will help IS
professionals in the future development of information systems.
This study sampled 450 organisations from the states of Victoria, New South Wales
and Queensland. Organisations with number of employees greater than 500 were used
and a useable survey of 76 replies formed the basis for analysis. The key IS issues that
made up the research instrument were compiled by analysing and conglomerating
previous key issues surveys. It is apparent from the comparison findings that the key
IS issues are fluid in nature and great care needs to be taken in developing lists of
issues.
Four research questions formed the basis of this study. The main aim and the first
research question was to identify key IS issues in the management of information
systems in the Australian business environment. The issues were grouped into three categories, unanimous agreement, probable agreement and ambivalent. Main findings
for this question showed that two business issues, IS Strategic Planning and IS for
Competition ranked top. The human resource issues, Education for IS Staff and
Human Resources for IS, were in the bottom group of issues. The rating of the issues
showed that the IS professional needs a mixture of business, human resources,
technical and systems development knowledge.
The second research question compared the key IS issues identified in this study with
previous Australian and international studies. The main finding in the Australian
comparison showed that most issues stayed the same or increased in importance with
previous surveys. The only issue that decreased in importance was Software
Development. The comparison with international surveys was beset with the problem
of comparing issues. The main finding here showed the difficulty in comparing
findings in surveys that have constantly changing issue lists.
The third research question identified any emerging trends in information systems.
Four new trends highlighted by the IS respondents were: managing Information
Technology (IT) cost, the year 2000 problem, aligning IT to business now and in the
future, and IS customer service considerations.
The fourth research question explored any effect that industry group, IS department
size or IS respondent level had on the perception of key IS issues. Most of the key IS
issues were not affected by the respondents' industry group, department size or IS
level. The only issues that showed significant differences were Software Development
for the mining & petroleum industry group and Executive Support Systems (ESS) &
Decision Support Systems (DSS) for medium sized IS departments. The other major
finding showed that no differences existed for IS respondent levels.
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Morris, Leanne. "From collegial engagement to perfomance management : the changing academic landscape in Australia." Thesis, 2011. https://vuir.vu.edu.au/19946/.
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The introduction of performance appraisal (PA) in Australian universities in the 1990s
was an attempt to make academics more accountable and, in so doing, improve
efficiency in the higher education sector. Since PA was introduced in academia there
has been a paucity of research into its efficacy. What began as a simple process has
now evolved to become part of a wider approach to managing human resources,
namely performance management. The aim of this research is to determine how
universities implement their performance management (PM) systems from a strategic
and operational perspective.
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Baral, Himlal. "Applications of GIS in community based forest management in Australia (and Nepal)." 2004. http://repository.unimelb.edu.au/10187/65.
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Community forestry is now a popular approach in forest management globally. Although local communities have previously been involved in forest management in various minor ways, community-based forestry is very new in the Australian context. Because of the multiple interests of forest users and other community interest groups, a wider range of up-to-date information is being requested in community forestry, than has been used in ‘conventional’ government-based forest management in the past. The overall aim of this research was to explore the potential and constraints for the application of Geographic Information System (GIS) technology in community forest management in Australia and to relate the results also to Nepal. Specific objectives were to: (i) review the applications of GIS in forestry and community forestry worldwide, (ii) determine stakeholders’ views on their requirements for the use of GIS in community-based forest management, (iii) prepare and demonstrate various practical applications of GIS requested by community groups in the Wombat State Forest, (iv) identify the strengths and limitations of GIS in community forestry, and (v) relate findings on GIS applications in Australia to community forestry in Nepal. This study involved a combination of three approaches: review of global literature on GIS, use of GIS and related technologies, and participatory action research. A wide variety of spatial information was identified through community groups as important for community forest planning and management.
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Mount, Christopher. "An Australian integrated health record and information system (IHRIS)." Phd thesis, 2000. http://hdl.handle.net/1885/148140.
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Chandar, Subha. "A framework for negotiating information technology outsourcing agreements." Thesis, 2012. https://vuir.vu.edu.au/24838/.
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The PhD research project described in this thesis develops a structured framework for
negotiating information technology outsourcing agreements and then evaluates the
effectiveness of the framework. The framework is based on principled negotiation
techniques and industry best practices.
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Chakour, Mary-Therese. "Factors determining the success of information technology projects." Thesis, 2000. https://vuir.vu.edu.au/18151/.
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Information Technology (IT) is a key component of an organisation's business strategy. By
leveraging from it, organisations are able to create a sustainable competitive advantage and ultimately
enable overall business success. IT has the power to transform an organisation and as a result comes
accompanied with a set of issues that challenge the status quo. These issues need to be addressed
because good implementation alone will not suffice. By adopting a project management view to the
implementation of IT, the structured approach provides a forum within which the transformation can be
managed.
A number of studies conducted on IT projects indicate that they are prone to failure due to
poor management. This research paper seeks to determine the necessary factors that prevail to ensure
IT project success. A field study on Controlled Sprinkler Supplies Pty Ltd is the basis for this research.
The IT project at Controlled Sprinkler Supplies encompasses the changeover of its Unix based
accounting system to a more progressive enterprise business management solution, Navision Software.
Both quantitative and qualitative data is collected by means of administering questionnaires,
conducting interviews with the project manager and the chief executive officer of the company, and by
observations made by the researcher.
An analysis of the data highlights some interesting points. Without a doubt, training plays a
major role in the success of a project. In addition, while management support is of paramount
importance, clear communication of the vision is not enough. Participation by organisational members
should not be overlooked as it enhances ownership and develops champions of the change and the
technology. Furthermore, despite the fact that the literature associates organisational change with
resistance, this study demonstrates the contrary. This is due to the change agent's hands-on approach
and commitment to the project.