Dissertations / Theses: 'Management information systems Australia Case studies'

1

The'berge, Marc W. "Three case studies of management information systems." Thesis, Monterey, California : Naval Postgraduate School, 1990. http://handle.dtic.mil/100.2/ADA238310.

Full text

Abstract:

Thesis (M.S. in Information Systems)--Naval Postgraduate School, September 1990.
Thesis Advisor(s): Haga, William J. Second Reader: Zviran, Moshe. "September 1990." Description based on title screen as viewed on December 21, 2009. DTIC Identifier(s): Management Information Systems, Naval Operations, Data Bases, Instructional Materials, Decision Aids, Aviation Accidents, Antisubmarine Warfare, Naval Training, Local Area Networks, Theses. Author(s) subject terms: Case Studies, Database Management Systems, Local Area Networks, Decision Support. Includes bibliographical references. Also available in print.

APA, Harvard, Vancouver, ISO, and other styles

2

Wong, Edward Sek. "An heuristically critical reflective practititioner researches the explication of tacit knowledge in three case studies investigating a Web-based knowledge management system and in professional academic practice." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2003. https://ro.ecu.edu.au/theses/1312.

Full text

Abstract:

In this thesis, I report on a critical and reflective practitioner heuristic inquiry investigating three case studies on the adoption and use of a Web-based knowledge management system. In addition, I investigate the research process itself and my own professional academic practices. Of particular interest is the conversion of group's, individual's, and eventually my own tacit knowledge into explicit knowledge, whether in the organisational or personal domains. In this thesis, I seek to explain why the explication of tacit knowledge is important for individuals, organisations, and me, with a potential to motivate efficiency and effectiveness and especially empowerment within an ethical emergence.

APA, Harvard, Vancouver, ISO, and other styles

3

Fan, Shaokun. "Three Case Studies On Business Collaboration And Process Management." Diss., The University of Arizona, 2012. http://hdl.handle.net/10150/242374.

Full text

Abstract:

The importance of collaboration has been recognized for more than 2000 years. While recent improvement in technology creates vast opportunities for collaboration, effective collaboration remains challenging as ad hoc teams work across time, geographical, language, and technical boundaries, and suffer from process inefficiency. My dissertation addresses part of these challenges by proposing theoretical frameworks for business collaboration and process management. Case study is used as a research strategy for this thesis and it consists of three studies. The first study proposes a process modeling framework to support efficient process model design via model transformation and validation. First, we divide process modeling into three layers and formally define three layers of workflow models. Then, we develop a procedure for transforming a conceptual process model into its corresponding logical process model. Third, we create a validation procedure that can validate whether the derived logical model is consistent with its original conceptual model. The second study proposes a framework for analyzing the relationship between interaction processes and collaboration efficiency in software issue resolution in open source community. We first develop an algorithm to identify frequent interaction process structures referred to as interaction process patterns. Then, we assess patterns' impact through a time-dependent Cox regression model. By applying the interaction process analysis framework to software issue resolution processes, we identify several patterns that are significantly correlated with collaboration efficiency. We further conduct a case study to validate the findings of pattern efficiency in software issue resolution. The third study addresses the issue of suitability of virtual collaboration. Virtual collaboration seems to work well for some cases, but not for others. We define collaboration virtualization as the suitability for a task to be conducted virtually and propose a Collaboration Virtualization Theory (CVT) to explain collaboration virtualization. Three categories (i.e., task, technology, and team) of constructs that determine the suitability of collaboration virtualization are derived from a systematic literature review of related areas. In summary, this dissertation addresses challenges in collaboration and process management, and we believe that our research will have important theoretical and practical impacts on the development of collaboration management systems.

APA, Harvard, Vancouver, ISO, and other styles

4

Azad, Bizhan. "Management of enterprise-wide Geographic Information Systems implementation : exploration of five case studies." Thesis, Massachusetts Institute of Technology, 1998. http://hdl.handle.net/1721.1/9307.

Full text

Abstract:

Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, February 1999.
Includes bibliographical references (leaves 310-323).
The existing research has confirmed that the implementation of Geographic Information Systems (GIS) requires management support. The content and process of this management support is not yet fully known. This dissertation addresses the latter gap through five (5) detailed case studies of local government jurisdictions that have implemented enterprise-wide GIS. The research framework is based on the diffusion of innovations model. However, it goes beyond the "adopt/not adopt" characterization of the implementation process. The recognition of this process complexity during implementation is based on three potential distinct characteristics of enterprise-wide GIS projects: (a) existence of a series of management actions and activities during implementation which are observed in practice and go beyond the "adopt/not adopt" formulation; (b) management complexities of enterprise-wide GIS which are distinct from single-project GIS: and (c) certainty of problems and setbacks occurring given the inevitable organizational and technological challenges of enterprise-wide GIS. It is proposed that these characteristics can be better understood and captured through a model of GIS implementation which incorporates the following five (5) management processes: (i) the influence of organizational environment and context; (ii) the emergent process of planning; (iii) the vision building process; (iv) the process of acquiring and managing resources; and (v) the process of coping with setbacks and problems. The empiric,/ data to analyze these processes was based on five (5) cases. The selected cases, although presumed to be from a pool of successful cites, proved otherwise. This shortcoming, however, was turned into a useful analytical device by performing comparative analysis of the five (5) processes across the five cases on the basis of different levels of success. The analysis provided preliminary confirmation of the existence of the five (5) processes. It also gave insights in terms of details of what, how and why certain management actions and activities were taken in support of GIS implementation. However, conclusive confirmatory test remains a task of further research. Most significantly, the quality of the management process regarding "coping with setbacks and problems" during implementation appeared to be higher in the cases that were assessed to be experiencing a higher level of success with enterprise-wide GIS. The recommendations for further research include further refinements of the process of "coping with setbacks and problems'' as well as its testing through more case studies and survey research.
by Bizhan Azad.
Ph.D.

APA, Harvard, Vancouver, ISO, and other styles

5

Middleton, Michael Robert. "A conceptual framework for information management : formation of a discipline." Thesis, Queensland University of Technology, 2007. https://eprints.qut.edu.au/16305/1/Michael_Middleton_Thesis.pdf.

Full text

Abstract:

The aim of the research was to investigate the formation of the information management discipline, propose a framework by which it is presently understood, and test that framework within a particular area of application, namely the provision of scientific and technological information (STI) services. The work is presented as a PhD by Publication which comprises a narrative that encompasses the series of published papers, and includes excerpts from the book written to illustrate the province of the discipline. In thee book the disciplinary context is detailed and exemplified based upon information management domains. The book consolidates information management principles within a framework defined by these operational, analytical and administrative domains. It was created by a redaction of prior epistemological proposals; an analysis of the understanding of practice that has been shaped by professional, institutional and information science influences; and demonstration of practice within the domain framework. The disciplinary framework was then used in a series of STI case studies where it was found to provide an effective description of information management. Together, the book and subsequent case studies provided illustration of the principles utilised in information management and the way that they are practiced within different domains, along with an explanation of the manner in which the information management discipline has been formed. These should assist with direction of future research and scholarship particularly with respect to factors relevant to information services and indicators for their successful application in future. It is anticipated that this generalised description of the practices across the range of interpretations of information management should enable practicing information professionals to appreciate the relationship of their own work to disciplines that are converging towards similar purpose, such as through a clearer indication of the extent to which technical and management standards may be applied, and performance analysis undertaken. Complementary outcomes that were achieved during the course of the work were: a comparative analysis of thesauri in the information field which shows that in this field, the ways that information professionals represent themselves remains unreconciled; an historical examination of Australian STI services that provides pointers to their effective continuation; and a reconsideration of the relationship between librarianship and information management. The work is presented as a compilation of papers that comprise firstly extracts from the book to exemplify its consolidation of information management principles, then a number of published and submitted papers that examine how principles have been applied in practice. This is in the context of six case studies of Australian STI services including interviews with creators and developers, and analysis of historical information.

APA, Harvard, Vancouver, ISO, and other styles

6

Middleton, Michael Robert. "A conceptual framework for information management : formation of a discipline." Queensland University of Technology, 2007. http://eprints.qut.edu.au/16305/.

Full text

Abstract:

The aim of the research was to investigate the formation of the information management discipline, propose a framework by which it is presently understood, and test that framework within a particular area of application, namely the provision of scientific and technological information (STI) services. The work is presented as a PhD by Publication which comprises a narrative that encompasses the series of published papers, and includes excerpts from the book written to illustrate the province of the discipline. In thee book the disciplinary context is detailed and exemplified based upon information management domains. The book consolidates information management principles within a framework defined by these operational, analytical and administrative domains. It was created by a redaction of prior epistemological proposals; an analysis of the understanding of practice that has been shaped by professional, institutional and information science influences; and demonstration of practice within the domain framework. The disciplinary framework was then used in a series of STI case studies where it was found to provide an effective description of information management. Together, the book and subsequent case studies provided illustration of the principles utilised in information management and the way that they are practiced within different domains, along with an explanation of the manner in which the information management discipline has been formed. These should assist with direction of future research and scholarship particularly with respect to factors relevant to information services and indicators for their successful application in future. It is anticipated that this generalised description of the practices across the range of interpretations of information management should enable practicing information professionals to appreciate the relationship of their own work to disciplines that are converging towards similar purpose, such as through a clearer indication of the extent to which technical and management standards may be applied, and performance analysis undertaken. Complementary outcomes that were achieved during the course of the work were: a comparative analysis of thesauri in the information field which shows that in this field, the ways that information professionals represent themselves remains unreconciled; an historical examination of Australian STI services that provides pointers to their effective continuation; and a reconsideration of the relationship between librarianship and information management. The work is presented as a compilation of papers that comprise firstly extracts from the book to exemplify its consolidation of information management principles, then a number of published and submitted papers that examine how principles have been applied in practice. This is in the context of six case studies of Australian STI services including interviews with creators and developers, and analysis of historical information.

APA, Harvard, Vancouver, ISO, and other styles

7

Platt, Richard G. (Richard Gordon). "A Case Study of an Information System Developed to Generate Competitive Advantage." Thesis, University of North Texas, 1990. https://digital.library.unt.edu/ark:/67531/metadc332551/.

Full text

Abstract:

The purpose of this study was to examine the effect of information technology (IT) on the competitive position of a firm. The problem motivating this study is the potential for misallocation of scarce resources on new technology without realizing the level of competitive advantage (CA) expected. This study was a single-site case study. It examined the factors related to the selection, design, development, implementation, use, and effects of an information system (IS) intended to generate CA. The study examined all these factors within the organizational and industrial contexts of the subject firm.

APA, Harvard, Vancouver, ISO, and other styles

8

Ma, Jian James. "People, Processes, and Products: Case Studies in Open-Source Software Using Complex Networks." Diss., The University of Arizona, 2011. http://hdl.handle.net/10150/217072.

Full text

Abstract:

Open-source software becomes increasingly popular nowadays. Many startup companies and small business owners choose to adopt open source software packages to meet their daily office computing needs or to build their IT infrastructure. Unlike proprietary software systems, open source software systems usually have a loosely-organized developer collaboration structure. Developers work on their "assignments" on a voluntary basis. Many developers do not physically meet their "co-workers." This unique developer collaboration pattern leads to unique software development process, and hence unique structure of software products. It is those unique characteristics of open source software that motivate this dissertation study. Our research follows the framework of the four key elements of software engineering: Project, People, Process and Product (Jacobson, Booch et al. 1999). This dissertation studies three of the four P's: People, Process and Product. Due to the large sizes and high complexities of many open source software packages, the traditional analysis methods and measures in software engineering can not be readily leveraged to analyze those software packages. In this dissertation, we adopt complex network theory to perform our analysis on open source software packages, software development process, and the collaboration among software developers. We intend to discover some common characteristics that are shared by different open source software packages, and provide a possible explanation of the development process of those software products. Specifically we represent real world entities, such as open source software source code or developer collaborations, with networks composed of inter-connected vertices. We then leverage the topological metrics that have been established in complex network theory to analyze those networks. We also propose our own random network growth model to illustrate open source software development processes. Our research results can be potentially used by software practitioners who are interested to develop high quality software products and reduce the risks in the development process. Chapter 1 is an introduction of the dissertation's structure and research scope. We aim at studying open source software with complex networks. The details of the 4-P framework will be introduced in that chapter. Chapter 2 analyzes five C-language based open source software packages by leveraging function dependency networks. That chapter calculates the topological measures of the dependency networks extracted from software source code. Chapter 3 analyzes the collaborative relationship among open source software developers. We extract developer's co-working data out of two software bug fixing data sets. Again by leveraging complex network theory, we find out a number of topological characteristics of the software developer networks, such as the scale-free property. We also realize the topological differences between from the bug side and from the developer side for the extracted bipartite networks. Chapter 4 is to compare two widely adopted clustering coefficient definitions, the one proposed by Watts and Strogatz, the other by Newman. The analytical similarities and differences between the two clustering coefficient definitions provide useful guidance to the proposal of the random network growth model that is presented in the next chapter. Chapter 5 aims to characterize the open source software development process. We propose a two-phase network growth model to illustrate the software development process. Our model describes how different software source code units interconnect as the size of the software grows. A case study was performed by using the same five open source software packages that have been adopted in Chapter 2. The empirical results demonstrate that our model provides a possible explanation on the process of how open source software products are developed. Chapter 6 concludes the dissertation and highlights the possible future research directions.

APA, Harvard, Vancouver, ISO, and other styles

9

Mfengu, Andiswa Yolanda. "Analysis of the approaches of senior management teams towards adoption of next generation library management systems: case study of Cape Library Consortium Institutions." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13734.

Full text

Abstract:

Sophistication of technology has resulted in libraries having to manage print, digital and electronic resources. Managing all resource types and formats with traditional integrated library systems is ineffective as the systems were designed for physical resources. Next generation library management systems are expected to change this by integrating all library resources and providing access through a single platform, reducing the number of transaction the user has to perform. Additionally libraries will save large proportions of their budgets on hardware and software, as the systems are accessed through a web browser this will be an added benefit for libraries as the cost of acquiring electronic resources is continuously increasing. Next generation library management systems are not yet implemented in academic libraries in the Western Cape Province. To investigate the reasons for this, the author employed a qualitative case study approach in which a minimum of two members of the Executive Management of each of the four Cape Library Consortium institutions were interviewed. Data collected was analysed using NVivo analysis software, responses being analysed within the institution and compared across the other institutions.

APA, Harvard, Vancouver, ISO, and other styles

10

Yang, Quangang Mechanical &amp Manufacturing Engineering Faculty of Engineering UNSW. "The development of an integrated design system and its embedded frameworks for information handling, design space characterization and problem solving." Awarded by:University of New South Wales. School of Mechanical and Manufacturing Engineering, 2007. http://handle.unsw.edu.au/1959.4/29545.

Full text

Abstract:

In today's highly competitive landscape, new product development strategies are imperatives for companies to create and sustain competitive advantages. The objective of this research is to develop an integrated approach to automate, or aid, the design problem solving process. An Integrated Design System (IDS) is proposed focusing on the parametric and detail design. In this system, generation and evaluation of new design problems occur quickly and easily by changing the inputs for the design model. The IDS provides an integrated platform to incorporate available application programs such as CAD and FEM tools into a single system. Four major frameworks, namely information handling, problem decomposition, design space characterization, and problem solving, are proposed and embedded in it to implement the product development process. The information handling includes five aspects. A naming protocol is devised to organize the historical design cases. A search algorithm is proposed to retrieve a design case. A system-generated report is used to distribute the design information. A constraint definition frame is presented to define the relationships between design parameters. Two schemas, information matrix and constraint tree, are developed to represent information in the IDS. A diagonal-centered decomposition scheme is developed utilizing a Genetic Algorithm to decompose a complex design problem. In addition to the conventional genetic operators, two novel genetic operators, unequal position crossover and insertion mutation, are proposed. To characterize the design space, two methods, Incremental Response Method (IRM) and Artificial Neural Network (ANN), are presented. The IRM is derived from response surface method, while the back-propagated ANN is coded to be self-evaluated. The presented problem solving algorithm constitutes the solving mechanism of the IDS. Based on the assessment of the design objectives, all design parameters are given a priority index to facilitate the parameter selection. An independent recursive method is introduced in this algorithm to handle the design constraints. The case studies are performed on two design problems: a hard disk drive actuator arm and a shaft. The results show that the system can automatically align parameter values towards the objective values in a reasonable manner, and thus verify the feasibility of the embedded frameworks.

APA, Harvard, Vancouver, ISO, and other styles

11

Mohd-Yusof, Mokhtar. "Senior executives' role in the computer-based information systems (CBIS) implementation process : the case of Malaysian government agencies." Thesis, University of Salford, 1996. http://usir.salford.ac.uk/14776/.

Full text

Abstract:

Senior executives often infuse their organisations with the values that they have inherited from prior socialisation as well as from their work experience. Because of their role as leaders at a critical juncture in an organisation's development, they are able to model an organisation's culture in unique ways. Thus, their support (or lack of it) will affect the impact of any major structural or procedural change in the existing organisation such as implementing a computer-based information system (CBIS). Yet the focus of most Information Systems Practitioners is mainly towards technical tasks, so that they pay inadequate attention to and are lacking in their appreciation of the social (organisational, cultural, political, and personal) aspects of the senior executive's role. The objectives of the research are to study and understand the social and technical phenomena that occur within a CBIS's implementation processes. The study seeks to identify the factors that cause these phenomena, their relationships, and the degree to which they influence practices, procedures, and outcomes during CBISs' implementations. The "multiple perspective" framework, adopted in the study, provides a total systems rationale, allowing due scope for both the formal-rational technical approach and the social parameters. It incorporates the multiple (organisational, technical, and personal) perspectives of stakeholders, and multilevel (context, process, and linkage) perspectives apparent within the processes itself. The research, therefore, focuses on the question, "What is going on in the CBIS implementation process?" rather than on the question "How should it be implemented?" Research data were collected using empirical research methods based on an exploratory pilot study through survey questionnaires and two in-depth case studies of Malaysian government organisations. A framework using the Multiview methodology is proposed to enhance the analysis of the role of senior executives in the CBIS implementation process. The study concludes that CBIS implementation can neither be understood nor undertaken independently of the multiple perspectives of its stakeholders and multilevel processes that affect its implementation, use, and development.

APA, Harvard, Vancouver, ISO, and other styles

12

Navaratnam, Michelle. "The commercialisation of small firm technologies in Western Australia : A case for user-producer interaction and the integration of large industrial users with small technology producers." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 1999. https://ro.ecu.edu.au/theses/1216.

Full text

Abstract:

The purpose of this study was to: * examine how grantee firms of the Western Australian Innovation Support Scheme (WAISS) have overcome their impediments to commercialisation; * examine how the process of user-producer interaction has enabled grantee firms to commercialise their technologies; * examine the process of user-producer interaction with large and/or small industrial users, and the subsequent benefits derived; * examine the entry barriers faced by grantee firms in forming interactions with large industrial users. The study examined the literature involving the role of small firms in the development and commercialisation of new technologies. The study adopted a multiple, holistic case study design using qualitative methodology, A theoretical pathway constructed from arguments presented within the literature was the basis upon which the cases were analysed. The cases have demonstrated that the adoption of strategies promoting user-producer interaction through a dyadic problem-solving style approach with industrial users have enabled small firms to commercialise their technologies in industry. The cases have found that those firms interacting with large industrial users have experienced extensive product diversification and market expansion opportunities as opposed to those firms interacting with small industrial users. In addition to the product diversification and market expansion opportunities acquired through interactions with these large industrial users, it was clear that the large-scale marketing and distribution resources of these industrial users also enabled small firms to attract other industrial users, both domestically and internationally. This ultimately led to further product diversification and market expansion opportunities. Those firms that interacted with small industrial users experienced either minimal or no product diversification and market expansion opportunities because of the ‘small firm’ characteristics or these users. This meant that as 'small firms' these industrial users also faced constraints with regards to the availability of marketing resources and distribution channels, and were therefore unable to attract the interests of industrial users within large-scale markets. Those firms that experienced either minimal or no product diversification and market expansion opportunities have faced entry barriers typical to small firms when trying to find large industrial users for their technologies. They have been unable to attract the interests of large industrial users as a result of the high risk factors associated with the newness of their technologies and their credibility as a newly established firm. The study's main finding reveals that the commercialisation of small firm technologies, the commercial extent derived for these technologies, and the overcoming of barriers faced by the small firm, was dependent on the social orientation of user-producer interaction in conjunction with the dyadic information exchanges of technological opportunities and user needs.

APA, Harvard, Vancouver, ISO, and other styles

13

Lui, W. C., and 雷永祥. "Flexible authorizations in workflow management systems." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B42577135.

Full text

APA, Harvard, Vancouver, ISO, and other styles

14

Haberstroh, Charlotte Juliane. "Geographical Information Systems (GIS) Applied to Urban Nutrient Management: Data Scarce Case Studies from Belize and Florida." Scholar Commons, 2017. http://scholarcommons.usf.edu/etd/6620.

Full text

Abstract:

Nutrient inputs into the environment greatly impact urban ecosystems. Appropriate management strategies are needed to limit eutrophication of surface water bodies and contamination of groundwater. In many existing urban environments, retrofits or complete upgrades are needed for stormwater and/or wastewater infrastructure to manage nutrients. However, sustainable urban nutrient management requires comprehensive baseline data that is often not available. A Framework for Urban Nutrient (FUN) Management for Geographic Information Systems (GIS) was developed to specifically address those areas with limited data access. Using spatial analysis in GIS, it links water quality, land use, and socio-demographics, thereby reducing data collection and field-based surveying efforts. It also presents preliminary results in a visually accessible format, potentially improving how data is shared and discussed amongst diverse stakeholders. This framework was applied to two case studies, one in Orange County Florida and one in Placencia, Belize. A stormwater pond index (SPI) was developed to evaluate 961 residential wet ponds in Orange County, Florida where data was available for land use and socio-demographic parameters, but limited for water quality. The SPI consisted of three categories (recreation, aesthetics, education) with a total of 13 indicators and provided a way to score the cultural and ecosystem services of 41 ponds based on available data. Using only three indicators (presence of a fence, Dissolved Oxygen (DO) < 4 mg/l, and water depth < 3 ft), 371 out of 961 stormwater ponds were assessed. Additional criteria based on socio-demographic information (distance to a school, population density, median household income under $50,000, percentage of population below the poverty line, and distance to parks) identified seven wet ponds as optimum for potential intervention to benefit residents and urban nutrient management purposes. For the second case study, a water quality analysis and impact assessment was performed for the Placencia peninsula and lagoon in Belize. This study had access to water quality data, but limited land use data and very limited socio-demographic data. Since May 2014, water quality samples have been taken from 56 locations and analyzed monthly. For this study, Dissolved Oxygen (DO), Nitrate (NO3--N), Ammonia (NH3), Chemical Oxygen Demand (COD), and 5-Day Biochemical Oxygen Demand (BOD5), Escherichia coli (E. coli), and Enterococci were selected to assess spatial and temporal variation of water quality in the groundwater on the peninsula as well as the surface water in lagoon, estuaries and along the coast. A spline interpolation of DO, Nitrate, BOD5, and COD for June 2016 indicated the concentration distribution of those parameters and areas of special concern. A spatial analysis was conducted that showed that Nitrate and Enterococci exceeded the effluent limits of Belize very frequently in the complete study area while the other parameters contributed to the identification of key areas of concern. As a high variability of concentrations over time was observed, a temporal analysis was conducted identifying a link between the water quality data and two temporal impact factors, rainfall and tourism. The two case studies showed the broad and flexible application of the FUN management for GIS and the great advantages the use of GIS offers to reduce costs and resources use.

APA, Harvard, Vancouver, ISO, and other styles

15

Tschirch, Victoria. "Web 2.0 and it's implications for business with case studies from Germany and new Zealand : a dissertation submitted in partial fulfilment of the requirements for the degree of Master of Business (Information technology), 2009." Click here to access this resource online, 2009. http://hdl.handle.net/10292/653.

Full text

APA, Harvard, Vancouver, ISO, and other styles

16

Ducrou, Jon. "Design for conceptual knowledge processing case studies in applied formal concept analysis /." Access electronically, 2007. http://www.library.uow.edu.au/adt-NWU/public/adt-NWU20080919.093612/index.html.

Full text

APA, Harvard, Vancouver, ISO, and other styles

17

Barnes, Deborah M. (Deborah Manning). "Information Use Environment of Self-managed Teams : A Case Study." Thesis, University of North Texas, 1996. https://digital.library.unt.edu/ark:/67531/metadc277880/.

Full text

Abstract:

This research investigated how self-managed teams get the information they need to perform their job tasks. Two important factors prompted this study: the growing importance of self-managed teams in the workplace and the impact of the information system on team performance.

APA, Harvard, Vancouver, ISO, and other styles

18

Yan, Hiu-kwan Andy, and 甄曉君. "A case study of management information system in Hong Kong Bank: how to gain competitive edge." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267786.

Full text

APA, Harvard, Vancouver, ISO, and other styles

19

Nik, Hassan Nik Rushdi. "The Role of Workstation-Based Client/Server Systems in Changing Business Processes: a Multiple Case Study." Thesis, University of North Texas, 1995. https://digital.library.unt.edu/ark:/67531/metadc279239/.

Full text

Abstract:

Although several studies question information technology's contribution to productivity, organizations continue to invest in client/server systems (CSSs) particularly as enablers of business process reengineering (BPR). These efforts may be wasted if they do not improve business processes. This study focused on business processes and investigated the role of workstation-based CSSs in changing business processes. A multiple case study of workstation-based CSS databases in three organizations was performed with the proposition that they moderate the relation between managerial action and changes within business processes. The research framework suggested that changes to business processes are achieved by reducing uncertainty. In order to measure change in business processes, this study categorized business process change into: (1) compressing sequential tasks across functions, (2) compressing tasks vertically within the managerial hierarchy, (3) eliminating slack resources, (4) reducing the distance between the point of decision and the point of information or eliminating intermediaries, (5) reconfiguring sequential processes to operate in parallel, and (6) linking parallel activities during the process. Data collected from questionnaires, interviews, and observations from three case studies were used to construct network diagrams, relationship matrices, reachability matrices, and task tables of business processes. The results of this research partially support the proposition that managerial action affects business process change by reducing uncertainty. This research suggests that changes in the use of workstation-based CSSs are related to changes in business processes. However, because ofthe small sample size, no finding was made regarding changes in the strength of that relationship. Therefore, within its limitations, this research (1) partially supports the proposition that CSSs moderate changes in business processes, (2) found that both favorable and unfavorable changes may result from using CSSs, (3) explains how business process change occurs, and (4) suggests new variables for measuring successful BPR.

APA, Harvard, Vancouver, ISO, and other styles

20

Leifler, Ola. "Affordances and Constraints of Intelligent Decision Support for Military Command and Control : Three Case Studies of Support Systems." Doctoral thesis, Linköpings universitet, MDALAB - Human Computer Interfaces, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-67630.

Full text

Abstract:

Researchers in military command and control (C2) have for several decades sought to help commanders by introducing automated, intelligent decision support systems. These systems are still not widely used, however, and some researchers argue that this may be due to those problems that are inherent in the relationship between the affordances of technology and the requirements by the specific contexts of work in military C2. In this thesis, we study some specific properties of three support techniques for analyzing and automating aspects of C2 scenarios that are relevant for the contexts of work in which they can be used. The research questions we address concern (1) which affordances and constraints of these technologies are of most relevance to C2, and (2) how these affordances and limitations can be managed to improve the utility of intelligent decision support systems in C2. The thesis comprises three case studies of C2 scenarios where intelligent support systems have been devised for each scenario. The first study considered two military planning scenarios: planning for medical evacuations and similar tactical operations. In the study, we argue that the plan production capabilities of automated planners may be of less use than their constraint management facilities. ComPlan, which was the main technical system studied in the first case study, consisted of a highly configurable, collaborative, constraint-management framework for planning in which constraints could be used either to enforce relationships or notify users of their validity during planning. As a partial result of the first study, we proposed three tentative design criteria for intelligent decision support: transparency, graceful regulation and event-based feedback. The second study was of information management during planning at the operational level, where we used a C2 training scenario from the Swedish Armed Forces and the documents produced during the scenario as a basis for studying properties of Semantic Desktops as intelligent decision support. In the study, we argue that (1) due to the simultaneous use of both documents and specialized systems, it is imperative that commanders can manage information from heterogeneous sources consistently, and (2) in the context of a structurally rich domain such as C2, documents can contain enough information about domain-specific concepts that occur in several applications to allow them to be automatically extracted from documents and managed in a unified manner. As a result of our second study, we present a model for extending a general semantic desktop ontology with domain-specific concepts and mechanisms for extracting and managing semantic objects from plan documents. Our model adheres to the design criteria from the first case study. The third study investigated machine learning techniques in general and text clustering in particular, to support researchers who study team behavior and performance in C2. In this study, we used material from several C2 scenarios which had been studied previously. We interviewed the participating researchers about their work profiles, evaluated machine learning approaches for the purpose of supporting their work and devised a support system based on the results of our evaluations. In the study, we report on empirical results regarding the precision possible to achieve when automatically classifying messages in C2 workflows and present some ramifications of these results on the design of support tools for communication analysis. Finally, we report how the prototype support system for clustering messages in C2 communications was conceived by the users, the utility of the design criteria from case study 1 when applied to communication analysis, and the possibilities for using text clustering as a concrete support tool in communication analysis. In conclusion, we discuss how the affordances and constraints of intelligent decision support systems for C2 relate to our design criteria, and how the characteristics of each work situation demand new adaptations of the way in which intelligent support systems are used.

APA, Harvard, Vancouver, ISO, and other styles

21

Demishkevich, Maya. "Small Business Use of Internet Marketing: Findings from Case Studies." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1340.

Full text

Abstract:

Internet marketing is critical for meeting changing consumer needs and staying competitive in the business environment. Small business owners need strategies on how to use Internet marketing to promote their products or services. The purpose of this multiple case study was to explore how 5 small business owners in Maryland developed and implemented an online marketing strategy. Participants were recruited for their roles as the chief decision maker of their business; additional prerequisites for their participation were that they used Internet marketing, represented different industries, and had fewer than 20 employees. Data came from semi-structured interviews with the small business owners, direct observations of the firms' online marketing processes and technology, and evaluation of companies' use of different Internet marketing channels. The data analysis strategy drew on resource-based view theory propositions, examinations of conflicting explanations discovered during the literature review, and cross-case synthesis. The 5 emergent themes encompassed unstructured planning, limited Internet marketing knowledge and expertise, use of Internet marketing channels and tools, lack of systematic approach to the management of Internet marketing, and inadequate measurement of Internet marketing efforts. By engaging in Internet marketing strategy planning, acquiring specialized Internet marketing knowledge, measuring marketing performance, and extending their Internal marketing resources through outsourcing, small business owners may develop and implement successful online marketing strategies. These findings may influence positive social change by contributing to more effective and efficient marketing practices in small firms that can lead to better financial performance, higher survival rates, and a healthier economic system.

APA, Harvard, Vancouver, ISO, and other styles

22

Dimou, Anastasia. "Knowledge management practices in academic libraries : The case of NTUA Central Library." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-80599.

Full text

Abstract:

The last years, libraries and information centers, as well as other organizations are attempting to survive in a knowledge-driven society. Moreover, they are called upon to redefine their structure and management processes in order to increase their competitive advantage through their learning capability and their knowledge assets. Knowledge has become their core element that contributes to the development and improvement of their services through knowledge management (KM) initiatives, connected with knowledge assets creation, sharing, and exploitation. This study is a qualitative research that has been conducted in NTUA Central Library with main research object the Department of Information and Users’ Services. The study examines the knowledge management (KM) perception in the Department and by extension, the library. It aims to identify the adopted KM practices, investigate the KM process through knowledge creation and sharing, collaboration and communication among employees and external collaborators and finally, to propose new methods and techniques through a KM strategy, for improving the Department and library’s internal operation and services provision. The study’s goal is to present the current situation of one of the biggest Greek academic libraries regarding KM initiatives and to draw attention on the academic libraries’ changing role in the new digital era and the opportunities that KM provides them to participate in the knowledge-based economy and the knowledge-based society. The importance of this study lies on the fact that few researches have been conducted in Greek academic libraries and the results have presented that they demonstrate little attempt to adopt KM practices and rather, to establish a clear KM strategy. In this context, the study is trying to clarify the importance of focusing on people as libraries’ knowledge resource connected with their knowledge and experience, which defined as “intellectual assets” that need to be recorded, classified, updated and definitely shared, in order to become searchable and accessible. It is a case study, conducted through an interpretive approach, following a holistic ethnography tradition. The research methods used for the data collection were the methods of participant observation and semi-structured interviews. The data collected have been analyzed through the six (6) phases of the thematic analysis, while methods data validation have been used to ensure their reliability. In conclusion, the study presents results connected with the Department’s knowledge specification (tacit and explicit), the process of knowledge sharing by mentioning the people involving, the methods and tools. Furthermore, the weaknesses the Department faces are presented regarding employees’ involvement – mostly connected with communication and collaboration – and the systems and resources management. Finally, the anticipated future challenges are presented and analyzed, as defined by the library’s role, the employees’ role and the KM role.

APA, Harvard, Vancouver, ISO, and other styles

23

Warne, Leoni Computer Science Australian Defence Force Academy UNSW. "Power and politics in information systems : a new model of conflict and a challenge for project managers." Awarded by:University of New South Wales - Australian Defence Force Academy. School of Computer Science, 1997. http://handle.unsw.edu.au/1959.4/38703.

Full text

Abstract:

The purpose of this research study is to investigate and identify the impact of conflict on the success of information systems development. While specific hypotheses and research propositions are tested and investigated, the broader objectives of the study are to: explore the nature of conflict in an information system development and the extent to which conflict may be perceived to impact on the successful progress of a project; to determine which type of conflict may pose the most risk to an information systems development; and to determine to what extent conflict can be said to be contributing factor to information systems failure. This study is structured into two different stages: a major case study conducted to explore the nature of conflict in a prematurely terminated information systems development and to probe the extent to which conflict is perceived to pose a risk to information systems projects; and a second stage surveying IT managers to test the wider applicability of the case findings. Findings include a predictive model of conflict showing that the independent variables: Extent of the Conflict; Degree of Perceived Impediment caused by conflict; Assessment and Management of Conflict; and finally, the Type of Conflict, impact on the probability of project success. Some of the primary theories on conflict derived from the study include the finding that conflict involving users has the greatest negative impact on the probability of success of an information systems development. This includes User/User conflict which is at least equal to, and may even exceed the negative impact of Developer/User conflict in an information systems development environment. User/User conflict is the most potentially damaging type of conflict in an information systems development environment as this type of conflict is less frequently detected and resolved than conflict involving developers.

APA, Harvard, Vancouver, ISO, and other styles

24

Kanai, Rieko. "Case study: Applied Digital Solutions I3 services platform." CSUSB ScholarWorks, 2001. https://scholarworks.lib.csusb.edu/etd-project/1734.

Full text

Abstract:

The purpose of this project is to analyze whether i3 Strategy of Applied Digital Solutions (ADS) was necessary to meet the fast-moving IT industry. i3 Services Strategy is an integrated corporate strategy to reengineer the organizational structure of ADS.

APA, Harvard, Vancouver, ISO, and other styles

25

Chang, Yu-Pin. "International extension programs information system." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2346.

Full text

APA, Harvard, Vancouver, ISO, and other styles

26

Rodriguez, M. "Knowledge Discovery in a Review of Monograph Acquisitions at an Academic Health Sciences Library." Thesis, School of Information and Library Science, 2008. http://hdl.handle.net/1901/528.

Full text

Abstract:

This study evaluates monograph acquisition decisions at an academic health sciences library using circulation and acquisitions data. The goal was to provide insight regarding how to allocate library funds to support research and education in disciplines of interest to the library user base. Data analysis revealed that allocations in 13 subject areas should be reviewed as the cost of circulation was greater than the average cost of circulation of the sample and the average cost of monographs was higher in these subject areas than the average cost of monographs in the sample. In contrast, 13 subjects returned cost of circulation rates lower than the average cost of circulation of the sample. These subjects merit stable budget allocation or increased allocation depending upon collection needs. Overall, this study found that this library is allocating a majority of resources to subjects with above average rates of use.

APA, Harvard, Vancouver, ISO, and other styles

27

Sant???Anna, Junior Rubens. "Capacidade implanta????o-TI e vantagem competitiva: um estudo explorat??rio no Brasil." FECAP, 2015. http://tede.fecap.br:8080/jspui/handle/jspui/701.

Full text

Abstract:

Submitted by Elba Lopes (elba.lopes@fecap.br) on 2016-05-04T20:57:57Z No. of bitstreams: 2 Rubens_Santanna_Junior.pdf: 651868 bytes, checksum: 37ccb1fbac0e554051327465270028f3 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5)
Made available in DSpace on 2016-05-04T20:57:57Z (GMT). No. of bitstreams: 2 Rubens_Santanna_Junior.pdf: 651868 bytes, checksum: 37ccb1fbac0e554051327465270028f3 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Previous issue date: 2015-10-30
We examine with an empirical study the hypothesis that the IT Deployment Capabilities impacts are positively associated with competitive advantage in Brazilian companies. The study uses the conceptual research model proposed by Tian et al. (2009). As part of this study, some of the main theoretical concepts of Resource Based View are reviewed, establishing a link between these concepts and the explanation about competitive advantage. The three constructs that set up the IT Deployment Capabilities are identified and investigated: Strategic Flexibility Partnership Business and Business Alignment. This is a descriptive exploratory research with a quantitative approach. The data collection instrument answered by the employees was a survey with a 7-point Likert scale available through Electronic Link on the Internet, using the website Survey Monkey. The study used public or private companies, national or international companies headquartered in Brazil as criteria for population, within various segments, and sample included the following functions: CEOs and Directors, Managers and Coordinators working at Information Technology areas in their companies. 320 e-mails were sent, yielding 192 responses. Of these 108 were selected as surveys with the desired research profile. To provide validation to the study, a statistical tool validation was used performing exploratory factor analysis tests (FAT) and multiple linear regression (MLR). The results showed that the constructs Strategic Flexibility and Business Partnership are positively associated with the perception of the impact of information technology competitive advantage, while the construct Business Alignment had no significant results to corroborate the studies by Tian et al. (2009) in Chinese companies.
O principal objetivo deste trabalho ?? examinar, com um estudo emp??rico, se os impactos da Capacidade Implanta????o-TI est??o positivamente associados ?? vantagem competitiva nas empresas brasileiras. O estudo utiliza o modelo conceitual de pesquisa proposto por Tian et al. (2009). Como partes deste estudo s??o revistos, dentre eles alguns dos principais conceitos te??ricos da Vis??o Baseada em Recursos, estabelece-se um elo entre esses conceitos e a explica????o da vantagem competitiva, identificando-se e investigando-se os tr??s constructos que comp??em a Capacidade Implanta????o-TI: Flexibilidade Estrat??gica, Parceria de Neg??cio e Alinhamento do Neg??cio. Trata-se de uma pesquisa explorat??ria descritiva, com uma abordagem quantitativa. O instrumento de coleta de dados empregado foi um Survey, utilizando-se a escala Likert com 7 pontos de Link eletr??nico, dispon??vel na Internet atrav??s do site Monkey Survey. O estudo utilizou como crit??rio de popula????o empresas nacionais ou internacionais sediadas no Brasil, de capital aberto ou fechado, e seus diversos segmentos, sendo que a amostra envolveu as fun????es de: CEOs, Diretores, Gerentes e Coordenadores que estavam ligados ?? ??rea de Tecnologia da Informa????o nas empresas onde colaboram. Foram enviados 320 e-mails, obtendo-se 192 respostas. Desse total, foram selecionadas 108 respostas com o perfil desejado da pesquisa. Para proporcionar garantia ao estudo, foi utilizado o instrumento estat??stico de valida????o, no qual foram realizados os testes de an??lise fatorial explorat??ria (AFE) e regress??es lineares m??ltiplas (RLM). Os resultados mostraram que os constructos Flexibilidade Estrat??gica e Parceria de Neg??cio est??o positivamente associados ?? percep????o dos impactos da Tecnologia da Informa????o na vantagem competitiva, enquanto o constructo Alinhamento do Neg??cio n??o apresentou resultados significativos, corroborando os estudos realizados por Tian et al. (2009) nas empresas chinesas.

APA, Harvard, Vancouver, ISO, and other styles

28

Cangi, Claudio Soutto Mayor. "Sistema ERP: um estudo de caso sobre o n??vel de utiliza????o e seu impacto no retorno sobre investimento." FECAP - Faculdade Escola de Com??rcio ??lvares Penteado, 2015. http://132.0.0.61:8080/tede/handle/tede/396.

Full text

Abstract:

Made available in DSpace on 2015-12-03T18:33:14Z (GMT). No. of bitstreams: 1 Claudio_Soutto_Mayor_Cangi.pdf: 3420964 bytes, checksum: f2b56ac77d05c297fdafdc9c5b1444fe (MD5) Previous issue date: 2015-08-17
This dissertation discusses the use and difficulties of obtaining benefits when adopting ERP systems. Although this topic is widely discussed in the literature, there is still a perceived lack of qualitative studies that deepen the understanding. The theoretical framework Acceptance Model Technology (TAM) is perhaps the one that best fits the discussions about the reasons why a new technology is not fully utilized by organizations. In this sense, the main purpose of this study was to evaluate the TAM model and present the main variables that impact on the level of usage of ERP and in addition, empirical data demonstrating the low ROI when using the ERP system is low. The research in this study, therefore examines - in a given organizational context - how to reduce the perception of ease of use and usefulness of ERP through two propositions drawn from qualitative literature: characteristics of initial design and changes in the external environment (business and law). The results of the dissertation show that the company does not use the whole system. Around 30% of the initial, defined design features were no longer used after a certain time. The conclusions suggested from the analysis, found that the design characteristics and changes in the external environment (business and law) influence the low utilization of the system and directly affect the level of use of the ERP system. The appreciated value of the effort expended in these activities and identified cost saving opportunity is $25 million a year, if these activities are executed in the ERP.
Essa disserta????o versa sobre a utiliza????o e dificuldade de obten????o de benef??cios pela ado????o de sistemas ERP. Embora seja um tema extensamente discutido na literatura, ainda se percebe certa escassez de estudos qualitativos que o aprofundem. O arcabou??o te??rico Technology Acceptance Model (TAM) talvez seja aquele que mais se adeque ??s discuss??es acerca das raz??es pelas quais uma nova tecnologia n??o seja completamente aproveitada pelas organiza????es. Neste sentido, o intento principal do presente trabalho foi o de avaliar o modelo TAM e apresentar as principais vari??veis que impactam no n??vel de utiliza????o do ERP e em complemento, dados emp??ricos que demonstrem o baixo ROI quando a utiliza????o do sistema ERP ?? baixa. A pesquisa analisou de que forma se reduz - em um dado contexto organizacional - a percep????o da facilidade de uso e da utilidade do ERP por meio de duas proposi????es qualitativas extra??das da literatura; caracter??sticas do desenho inicial e mudan??as nos ambientes externo e interno (neg??cios, legisla????o e opera????o). Os resultados apontam que a empresa n??o utiliza o sistema em sua totalidade. Em torno de 30% das funcionalidades definidas no desenho inicial deixam de ser utilizada ap??s determinado per??odo. As conclus??es sugerem que a proposi????o analisada neste estudo, as caracter??sticas do desenho e as mudan??as nos ambientes externo e interno (neg??cios, legisla????o e opera????o) influenciam a baixa utiliza????o do sistema, impactam diretamente no n??vel de utiliza????o do sistema ERP. Foi realizada uma valoriza????o no esfor??o dispendido nestas atividades e se identificou oportunidade de redu????o de custos de US$ 25 milh??es ao ano caso estas atividades fossem utilizadas por meio do ERP.

APA, Harvard, Vancouver, ISO, and other styles

29

Ortega, Gustavo Rodrigues. "O papel da controladoria na gest??o estrat??gica : estudo de caso em uma empresa do segmento de transporte vertical." FECAP - Faculdade Escola de Com??rcio ??lvares Penteado, 2005. http://132.0.0.61:8080/tede/handle/tede/607.

Full text

Abstract:

Made available in DSpace on 2015-12-04T11:45:25Z (GMT). No. of bitstreams: 1 Gustavo_Rodrigues_Ortega.pdf: 1238534 bytes, checksum: 63a2336f2db2f75d0083a37335a89ca4 (MD5) Previous issue date: 2005-08-31
With the constants changes in the sceneries us which the companies are inserted, the Strategic Administration, one of the more principal managerial activities, she becomes more and more complex. Those alterations, largely provoked by a competitiveness every time larger, that alter the atmospheres which interact with the companies they have been forcing the managers, responsible for strategic decisions, to have to elaborate a Model of Strategic Administration that is more appropriate to the business and extremely flexible making possible fast revisions and safe adaptations looking for to guarantee a managerial effectiveness. The present work bases on a case study in a company of the segment of vertical transport, and, like this, it presents specific peculiarities. The work allowed the understanding of the conceptual structure to your functional aplicabilidade in the Strategic Administration of the above-mentioned company and it was also constituted in additional bases for new kindred studies. This research work looked for to identify and to classify sources of information on Strategic Administration related to manager's decision of the discharge administration of a company of the segment of vertical transport. The sources of information were defined with base in Balanced Scorecard- administration instrument adopted by the researched company. To main contribution that this research wants to offer to the academic atmosphere it is to demonstrate the paper that the area of Controladoria, principal supplier of information of the company, in the process of electric outlet of strategic decision. Controladoria is considered as the administrative area that has as main mission to advise the managers with useful information to decision being used of the Model of Strategic Administration pr??-established by the company. Your contribution is covered of importance for the users, the managers, because it contributes to actions agile and safe, facilitating the reach of the managerial effectiveness.
Com as constantes mudan??as nos cen??rios nos quais as empresas est??o inseridas, a Gest??o Estrat??gica, uma das principais atividades empresariais, torna-se cada vez mais complexa. Essas altera????es, provocadas em grande parte por uma competitividade cada vez maior, que afetam diretamente os ambientes, os quais interagem com as empresas, t??m for??ado os gestores respons??veis pelas tomadas de decis??es estrat??gicas a enfrentarem o desafio de elaborar um Modelo de Gest??o Estrat??gica que seja mais adequado ao neg??cio, e extremamente flex??vel, possibilitando revis??es r??pidas e adapta????es seguras, buscando garantir assim uma efic??cia empresarial. O presente trabalho baseia-se num estudo de caso em uma empresa do segmento de transporte vertical, e assim, apresenta peculiaridades espec??ficas. O trabalho possibilitou o entendimento da estrutura conceitual ?? sua aplicabilidade funcional na Gest??o Estrat??gica da empresa supracitada, e tamb??m constituiu-se em bases adicionais para novos estudos afins. Este trabalho objetivou identificar e catalogar fontes de informa????es sobre Gest??o Estrat??gica relacionadas ??s tomadas de decis??es dos gestores da alta administra????o de uma empresa do segmento de transporte vertical. As fontes de informa????es foram definidas com base no Balanced Scorecard - instrumento de gest??o adotado pela empresa pesquisada; sendo que a principal contribui????o pretendida por esta pesquisa ?? oferecer ao ambiente acad??mico o relevante papel que a ??rea de Controladoria, principal fornecedora de informa????es da empresa, exerce no processo de tomada de decis??o estrat??gica. A Controladoria ?? conceituada como a ??rea administrativa cuja principal miss??o ?? assessorar os gestores com informa????es ??teis ?? tomada de decis??o, utilizando-se do Modelo de Gest??o Estrat??gica pr??-estabelecido pela empresa. Sua participa????o neste processo reveste-se de fundamental import??ncia para os usu??rios, no caso, os gestores, pois contribui para que as a????es decis??rias sejam mais ??geis e seguras, sendo elemento facilitador da efic??cia empresarial.

APA, Harvard, Vancouver, ISO, and other styles

30

Maranesi, Luis Alfredo Harriss 1985. "Estudo de um caso de localização de um software ERP de código livre." [s.n.], 2011. http://repositorio.unicamp.br/jspui/handle/REPOSIP/275716.

Full text

Abstract:

Orientador: Hans Kurt Edmund Liesenberg
Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Computação
Made available in DSpace on 2018-08-19T21:42:32Z (GMT). No. of bitstreams: 1 Maranesi_LuisAlfredoHarriss_M.pdf: 1573468 bytes, checksum: a5643eac32cc4886a7cfc43507758fd6 (MD5) Previous issue date: 2011
Resumo: Soluções de Software de Gestão Empresarial (ERP - Enterprise Resource Planning) no Brasil são normalmente de código proprietário, caras de adquirir e implantar. No mercado brasileiro micro e pequenas empresas poderiam se beneficiar muito com a existência de soluções de ERP mais acessíveis. Uma possível solução seria o uso de programas de código livre para atender a essa demanda, tal como o projeto Apache Open For Business, um conjunto de aplicativos e um framework voltado para soluções de gestão empresarial. Neste estudo espera-se investigar a localização (processo de adaptação de um sistema para uma determinada cultura). Não apenas no que diz respeito a mera tradução dele, mas a aspectos legais, fiscais e contábeis, buscando aumentar sua usabilidade e viabilidade para empresários brasileiros
Abstract: In Brazil, Enterprise Resource Planning (ERP) software are usually proprietary, expensive to acquire and deploy. Micro and small businesses could benefit greatly from the existence of more affordable ERP solutions. One possible solution would be to use open source software to meet this demand. Of relevance in this scenario there is the project Apache Open For Business, a suite of applications and a framework aimed at business management solutions. The main purpose of this study is to investigate the localization (i.e. adapting computer software to different cultural contexts) of this software, not only regarding to mere translation, but also the legal, tax and accounting aspects, seeking to increase its usability and feasibility for Brazilian businessmen.
Mestrado
Ciência da Computação
Mestre em Ciência da Computação

APA, Harvard, Vancouver, ISO, and other styles

31

Fijor, Thiago Frederic Albert. "O controle patrimonial como ferramenta de governança pública: o caso da Universidade Tecnológica Federal do Paraná." Universidade Tecnológica Federal do Paraná, 2014. http://repositorio.utfpr.edu.br/jspui/handle/1/1002.

Full text

Abstract:

O objetivo geral deste estudo é analisar o controle patrimonial dos bens permanentes da UTFPR, em seus 13 campi, como uma ferramenta de Governança Pública. Como objetivos específicos, buscou-se: compreender os princípios da Administração Pública e os princípios da Governança Pública; descrever os procedimentos, as tecnologias e os recursos empregados no controle patrimonial da UTFPR; verificar o atendimento dos princípios da Governança Pública pelo controle patrimonial da UTFPR; e, por fim, propor soluções para o aperfeiçoamento da atividade de controle patrimonial na UTFPR com base nos princípios da prestação de contas e transparência da Governança Pública. Por serem destinados ao atendimento de um interesse coletivo, os recursos públicos devem ser administrados de forma a maximizar os benefícios à coletividade, observando os princípios da legalidade, impessoalidade, moralidade, publicidade e eficiência. Para que os atos administrativos não se afastem de tal liame foram instituídos os mecanismos de controle interno e externo. O controle patrimonial é um tipo de controle interno que permite a manutenção de informações atualizadas acerca dos bens públicos permanentes, tais como, as informações sobre a aquisição, responsável pela carga patrimonial e os registros de baixa patrimonial. Para o atendimento dos objetivos do estudo optou-se pela realização de uma pesquisa qualitativa, mediante a técnica do estudo de caso. Foram identificados 21 servidores responsáveis pelo controle patrimonial atuantes nos 13 campi da UTFPR. Ainda foram identificados três servidores que contribuem com a atividade de controle patrimonial. Foram empregados questionários, análise documental e a análise de artefatos tecnológicos. Como método de exame dos materiais coletados utilizou-se a análise de conteúdo. Ficou demonstrado que o controle patrimonial de bens permanentes da UTFPR não é, atualmente, uma ferramenta de Governança Pública, tendo em vista a inexistência de transparência no que tange ao controle patrimonial. Da mesma forma, o atendimento ao princípio da prestação de contas encontra-se prejudicado, pois não são disponibilizados dados analíticos acerca dos bens que compõem o patrimônio da UTFPR. Por outro lado, as informações disponibilizadas de maneira sintética nos relatórios de gestão não encontram lastro com a realidade, tendo em vista que os inventários patrimoniais não são realizados em alguns campi. Como forma de superar tais desafios propõe-se a realização de treinamentos, a elaboração de normas acerca do controle patrimonial, o estudo da possibilidade da adoção de novas tecnologias e a realização efetiva dos inventários nos campi.
The overall objective of this study is to analyze asset tracking of permanent property belonging to UTFPR, in all of its 13 campuses, as an Public Governance tool. The specific objectives were: to understand the principles of Public Administration and principles of Public Governance; describe the procedures, technologies and resources employed in asset tracking at UTFPR; attest that the principles of Public Governance through asset tracking at UTFPR have been observed; and lastly, propose solutions to improve the activity of asset tracking at UTFPR based on the principles of accountability and transparency of Public Governance. Because they are intended to meet a collective interest, public resources must be administered so as to maximize the benefits to the collectivity, abiding by the principles of legality, impersonality, morality, disclosure and efficiency. Internal and external control mechanisms have been implemented to prevent administrative acts from straying from this ideal. Asset tracking is a type of internal control that makes it possible to maintain updated information on permanent public assets, such as information on acquisition, asset record keeping and records on asset write-offs. To meet the objectives of the study, it was decided upon the qualitative research study method using the case study technique. A total of 21 servants were identified as responsible for asset tracking at the 13 UTFPR campuses. Another three servants were identified as contributing to the activity of asset tracking. The study used surveys, documental analysis, and analysis of technological devices. Content analysis was used as the method to examine collected materials. It was demonstrated that permanent asset tracking at UTFPR is currently not an efficient tool of Public Governance, considering the non-existence of transparency with regard to asset tracking. Likewise, the fulfillment of the principle of compliance has been compromised, as analytical data are not provided regarding the goods that comprise the assets of UTFPR. Moreover, the information provided in shortened format in management reports does not reflect reality, considering that inventories are not carried out in some campuses. In order to overcome these challenges, proposals include training, creation of norms regarding asset tracking, studies on the possibility of adopting new technologies, and effectively performing inventories in the campuses.

APA, Harvard, Vancouver, ISO, and other styles

32

Lovato, Ederson Luiz. "Sistema de informações de custos no setor público: percepção dos usuários sobre a adoção, implementação e utilidade das informações de custos na gestão e desenvolvimento municipal." Universidade Tecnológica Federal do Paraná, 2015. http://repositorio.utfpr.edu.br/jspui/handle/1/1155.

Full text

Abstract:

Nas Normas Brasileiras de Contabilidade Aplicadas ao Setor Público encontra-se a NBC T 16.11, que visa estabelecer a utilização do Sistema de Informações de Custos no Setor Público (SICSP), em que, pela Portaria no 753/2012 do STN, definiu- se que a sua implantação deveria ocorrer até o final de 2014. Neste contexto, é imprescindível conhecer quais as dificuldades e expectativas que os atores envolvidos nesse processo de implantação possuem e qual a contribuição do SICSP para o desenvolvimento local. Com efeito, este trabalho tem por norte discutir: Qual a percepção dos usuários sobre a importância do Sistema de Informações de Custos no Setor Público para a gestão e desenvolvimento municipal? Assim, para iniciar a discussão, colocou-se como objetivo geral do estudo investigar a percepção dos responsáveis pela implantação do SICSP, quanto à sua contribuição como ferramenta de Gestão e Planejamento para o Desenvolvimento dos respectivos Municípios. A pesquisa se utilizou do questionário como instrumento de coleta de dados em campo. A metodologia da análise de dados aplicada ao questionário se valeu da análise univariada e com o auxílio do teste qui-quadrado, utilizou-se também a análise bivariada. Demonstra-se, por meio da pesquisa de campo, aliada ao referencial teórico, alicerçado pelas pesquisas bibliográfica e documental que, findado o prazo legal de implantação, grande parte dos respondentes ainda não concluíram o processo, mesmo entendendo que o SICSP contribui significativamente para a gestão e desenvolvimento do município. Como resultado e conclusão, nota- se, que há uma carência de pessoal qualificado tecnicamente para a implantação e utilização do SICSP bem como se salienta ainda que o quantitativo de pessoal é insuficiente em muitos dos casos pesquisados.
Norm T16.11 of the Brazilian Accounting Norms (Normas Brasileiras de Contabilidade - NBC), regulated through Law regulation no. 753/2012 of the National Treasury Department, is applied to the Public Sector and provides rules for the Public Sector Cost Information System determining that its implantation should have been effective until the end of 2014. In such context, it is indispensable to know the difficulties and expectations facing the people involved in the implantation process, as well as the Public Sector Cost Information System contribution to local development. Thus, the present work aims at discussing if users understand the importance of the Public Sector Cost Information System to municipal management and development. The study general objective is to investigate if people in charge of implanting the Public Sector Cost Information System see it as a management and planning tool to help municipality development. The study field research methodology used questionnaires as data collection tool. Data analysis= was performed using univariate analysis with the help of chi-squared test and bivariate analysis. Based on the field research, that was associated to a theoretical referential and to bibliographic and documental researches, we inferred that although the legal implantation term have expired, most of the interviewed have not yet completed the process, even though they understood that the Public Sector Cost Information System contributes significantly to improve municipality management and development. The study conclusion is that there is a lack of technically qualified personnel to implant and use the Public Sector Cost Information System. We also highlight that in most of the study cases personnel qualification is unsatisfactory.

APA, Harvard, Vancouver, ISO, and other styles

33

Chakour, Mary-Therese. "Factors determining the success of information technology projects." Thesis, 2000. https://vuir.vu.edu.au/18151/.

Full text

Abstract:

Information Technology (IT) is a key component of an organisation's business strategy. By leveraging from it, organisations are able to create a sustainable competitive advantage and ultimately enable overall business success. IT has the power to transform an organisation and as a result comes accompanied with a set of issues that challenge the status quo. These issues need to be addressed because good implementation alone will not suffice. By adopting a project management view to the implementation of IT, the structured approach provides a forum within which the transformation can be managed. A number of studies conducted on IT projects indicate that they are prone to failure due to poor management. This research paper seeks to determine the necessary factors that prevail to ensure IT project success. A field study on Controlled Sprinkler Supplies Pty Ltd is the basis for this research. The IT project at Controlled Sprinkler Supplies encompasses the changeover of its Unix based accounting system to a more progressive enterprise business management solution, Navision Software. Both quantitative and qualitative data is collected by means of administering questionnaires, conducting interviews with the project manager and the chief executive officer of the company, and by observations made by the researcher. An analysis of the data highlights some interesting points. Without a doubt, training plays a major role in the success of a project. In addition, while management support is of paramount importance, clear communication of the vision is not enough. Participation by organisational members should not be overlooked as it enhances ownership and develops champions of the change and the technology. Furthermore, despite the fact that the literature associates organisational change with resistance, this study demonstrates the contrary. This is due to the change agent's hands-on approach and commitment to the project.

APA, Harvard, Vancouver, ISO, and other styles

34

Bryar, Peter John. "An analysis of shift working rosters used within the Australian Army component of the Defence Integrated Secure Communications Network (DISCON)." Thesis, 1996. https://vuir.vu.edu.au/18147/.

Full text

Abstract:

Non standard working hours such as those experienced by rotational shift workers have a wide ranging impact upon job and roster satisfaction, performance, behaviour, sleep, quality of work and family life. The shift roster plays an important role in moderating the influence of non standard working hours on the individual and the group though it is well documented that shift work does affect everyone differently. Aspects of shift work that appear to be disadvantageous for many individuals can be considered to be beneficial by others depending upon the work circumstances and the needs of the individual and family. This study is concerned with shift work within a section of the Australian Defence environment - the Defence Integrated Secure Communications Network (DISCON) - Royal Australian Army Corps of Signals component, an area previously untouched by academic or other research. The significance of this study is that whilst it has focussed on a unique work environment the findings are not at variance to other shift working research. The Australian Army, through units of the Royal Australian Corps of Signals, has the responsibility of managing and operating the Switching and Communications Centres throughout the states of Victoria and Queensland, and within the cities of Canberra and Sydney. Shift workers and the shift working rosters operating within these units are the focus of this study. The purpose of this study is to compare the four shift working rosters operating within the four different Army units with DISCON and determine which one is most appropriate in terms of current roster design guidelines and shift worker preference. DISCON was established to support the operations of the Australian Defence Force and Department of Defence for the rest of this century and beyond. DISCON is Defence's first secure, integrated communications system, and will be used for command and control of the Australian Defence Force as well as management and administration of the Defence Organisation. DISCON operates by means of interconnected switching centres which direct all incoming message traffic to its destination and link Defence establishments Australia-wide. DISCON Switching Centres serve a particular region through Communications Centres and decentralised communications terminals. DISCON has brought with it new technology, new equipment and a range of new services to its subscribers. DISCON provides facilities for the passage of voice (secure and insecure telephone), facsimile, telegraph and electronic data and is expected to support the current range of tactical (field) external networks and individual tactical radio communication. There has also been a major change to the communications doctrine of providing pre-determined facilities, and subscribers no longer have to rely purely upon area or regional communications centres to service their communications needs of formal message traffic, facsimile and data transmission. Communications terminals have been decentralised to a large extent bringing them closer to the user - in some cases directly to them. Switching centres have also taken on the additional responsibility of providing advice to subscribers whilst communication centres are assisting with user education.

APA, Harvard, Vancouver, ISO, and other styles

35

Vipond, Maureen. "A study of staff satisfaction in two call centres." Thesis, 2000. https://vuir.vu.edu.au/18221/.

Full text

Abstract:

The Telecommunications industry has undergone significant changes during the 1990's. In Australia, deregulation has strongly impacted upon organisations competing within the industry. Telstra, Australia's largest telecommunication company has been challenged to improve its organisational performance, increase its competitiveness and improve organisational effectiveness in order to manage change effectively. In response to global competition, political and economic changes Telstra has downsized to ensure that it survives and achieves value for all stakeholders. This study investigated: • what interventions Telstra used at the time of and following downsizing • whether these interventions were designed to ensure employee commitment and loyalty and staff satisfaction • current levels of commitment and loyalty at two Telstra Call Centres This study takes the form of both qualitative and quantitative research in the form of a comparative study between two Call Centres and analyses its impact upon call centre staff. A questionnaire was designed and distributed to employees in city and regional call centres. The results were discussed and analysed in reference to the current literature and extend upon the work done by Brockner (1992) and Cameron (1994) for example. This study will provide a valuable guide to all organisations planning large scale change and in particular will help Telstra to better plan their downsizing and change management programmes.

APA, Harvard, Vancouver, ISO, and other styles

36

"Marketing information system: a case study using the Dialcom communication package." Chinese University of Hong Kong, 1985. http://library.cuhk.edu.hk/record=b5886334.

Full text

APA, Harvard, Vancouver, ISO, and other styles

37

"Information systems development : a case study of a Hong Kong manufacturing company." Chinese University of Hong Kong, 1986. http://library.cuhk.edu.hk/record=b5885632.

Full text

APA, Harvard, Vancouver, ISO, and other styles

38

"A case study of quality management of software applications for management information systems in Hong Kong." Chinese University of Hong Kong, 1994. http://library.cuhk.edu.hk/record=b5888053.

Full text

Abstract:

by Ng Mei Po Mabel.
Thesis (M.B.A.)--Chinese University of Hong Kong, 1994.
Includes bibliographical references (leave 51-52).
ABSTRACT --- p.ii
TABLE OF CONTENTS --- p.iii
Chapter
Chapter I. --- INTRODUCTION --- p.1
Chapter II. --- PROBLEM IN FOCUS --- p.3
Chapter III. --- SCOPE OF STUDY --- p.7
Chapter IV. --- RESEARCH METHODOLOGY --- p.8
Chapter V. --- ORGANISATION OF INFORMATION TECHNOLOGY SERVICES DEPARTMENT --- p.8
Function --- p.8
Mission --- p.8
Organisation Structure --- p.8
Personnel Schedule --- p.8
Requests for Computerisation --- p.10
Departmental IS Strategic Planning --- p.10
Microcomputer Systems and Items --- p.10
Mainframe Systems and Mid Range Systems --- p.10
Chapter VI. --- SYSTEMS DEVELOPMENT LIFE CYCLE --- p.12
Introduction --- p.12
Detailed Description --- p.15
What is SSADM+ in ITSD ？ --- p.22
Implementation of SSADM+ in ITSD --- p.26
Chapter VII. --- THE ROAD TO ACHIEVE IS09001 --- p.28
The Principal Concepts and Significance of IS09000 --- p.28
Why is IS09000 Recommended to be Necessary for ITSD? --- p.29
Overview of the Feasibility of Applying IS09000 in ITSD --- p.30
Recommendations --- p.35
Problems of Study --- p.38
APPENDIX --- p.39
BILIOGRAPHY --- p.51

APA, Harvard, Vancouver, ISO, and other styles

39

Morris, Leanne. "From collegial engagement to perfomance management : the changing academic landscape in Australia." Thesis, 2011. https://vuir.vu.edu.au/19946/.

Full text

Abstract:

The introduction of performance appraisal (PA) in Australian universities in the 1990s was an attempt to make academics more accountable and, in so doing, improve efficiency in the higher education sector. Since PA was introduced in academia there has been a paucity of research into its efficacy. What began as a simple process has now evolved to become part of a wider approach to managing human resources, namely performance management. The aim of this research is to determine how universities implement their performance management (PM) systems from a strategic and operational perspective.

APA, Harvard, Vancouver, ISO, and other styles

40

"Information systems and competitive advantage: an electrical appliances wholesale in Hong Kong." Chinese University of Hong Kong, 1988. http://library.cuhk.edu.hk/record=b5887173.

Full text

APA, Harvard, Vancouver, ISO, and other styles

41

"Implementing new technology--: processes and problems." 1998. http://library.cuhk.edu.hk/record=b5889423.

Full text

Abstract:

by Wong Ngar Yan Sandy.
Thesis (M.B.A.)--Chinese University of Hong Kong, 1998.
Includes bibliographical references (leaf 55).
ABSTRACT --- p.4
TABLE OF CONTENTS --- p.5
Chapter
Chapter I. --- INTRODUCTION --- p.6
Chapter II. --- METHODOLOGY --- p.8
Chapter III. --- INFORMATION ANALYSIS --- p.11
Definition of the Organization's or Business Application's Objectives --- p.11
Examining the Current System --- p.12
Proposing System Solutions --- p.15
Chapter IV. --- SYSTEM DESIGN --- p.20
Chapter V. --- SYSTEM DEVELOPMENT --- p.25
Chapter VI. --- TESTING --- p.30
Chapter VII. --- SYSTEM INSTALLATION --- p.33
Parallel Run and Conversion --- p.35
Pilot Run --- p.36
CUTOVER AND CONVERSION --- p.38
Hardware Installation --- p.39
Chapter VIII. --- TRAINING --- p.42
Chapter IX. --- SYSTEM LAUNCH --- p.44
Chapter X. --- SYSTEM REVIEW --- p.46
Chapter XI. --- SYSTEM MAINTENANCE --- p.47
Chapter XII. --- OPERATION MANAGEMENT --- p.48
Chapter XIII. --- CONCLUSION --- p.49
APPENDIX --- p.53
BIBLIOGRAPHY --- p.55

APA, Harvard, Vancouver, ISO, and other styles

42

"Application of information system concepts in small business management: a case study." Chinese University of Hong Kong, 1988. http://library.cuhk.edu.hk/record=b5885884.

Full text

APA, Harvard, Vancouver, ISO, and other styles

43

Moyo, Moses. "Information security risk management in small-scale organisations: a case study of secondary schools’ computerised information systems." Diss., 2014. http://hdl.handle.net/10500/14611.

Full text

Abstract:

Threats to computerised information systems are always on the rise and compel organisations to invest a lot of money and time amongst other technical controls in an attempt to protect their critical information from inherent security risks. The computerisation of information systems in secondary schools has effectively exposed these organisations to a host of complex information security challenges that they have to deal with in addition to their core business of teaching and learning. Secondary schools handle large volumes of sensitive information pertaining to educators, learners, creditors and financial records that they are obliged to secure. Computerised information systems are vulnerable to both internal and external threats but ease of access sometimes manifest in security breaches, thereby undermining information security. Unfortunately, school managers and users of computerised information systems are ignorant of the risks to their information systems assets and the consequences of the compromises that might occur thereof. One way of educating school managers and users about the risks to their computerised information systems is through a risk management programme in which they actively participate. However, secondary schools do not have the full capacity to perform information security risk management exercises due to the unavailability of risk management experts and scarce financial resources to fund such programmes. This qualitative case study was conducted in two secondary schools that use computerised information systems to support everyday administrative operations. The main objective of this research study was to assist secondary schools that used computerised information systems to develop a set of guidelines they would use to effectively manage information security risks in their computerised information systems. This study educated school managers and computerised information systems users on how to conduct simple risk management exercises. The Operationally Critical Threats, Assets and Vulnerability Evaluation for small-scale organisations risk management method was used to evaluate the computerised information systems in the two schools and attain the goals of the research study. Data for this study were generated through participatory observation, physical inspections and interview techniques. Data were presented, analysed and interpreted qualitatively. This study found that learners‟ continuous assessment marks, financial information, educators‟ personal information, custom application software, server-computers and telecommunication equipment used for networking were the critical assets. The main threats to these critical assets were authorised and unauthorised systems users, malware, system crashes, access paths and incompatibilities in software. The risks posed by these threats were normally led to the unavailability of critical information systems assets, compromise of data integrity and confidentiality. This also led to the loss of productivity and finance, and damage to school reputation. The only form of protection mechanism enforced by secondary schools was physical security. To mitigate the pending risks, the study educated school managers and users in selecting, devising and implementing simple protection and mitigation strategies commensurate with their information systems, financial capabilities and their level of skills. This study also recommended that secondary schools remove all critical computers from open-flow school networks, encrypt all critical information, password-protect all computers holding critical information and train all users of information systems of personal security. The study will be instrumental in educating school managers and computerised information systems users in information security awareness and risk management in general.
Science Engineering and Technology
M.Sc. (Information Systems)

APA, Harvard, Vancouver, ISO, and other styles

44

Boikhutso, Tryphosa Mathakadu. "Change management : the impact on systems implementation : a business application solutioncentre (BASC) case study." Diss., 2013. http://hdl.handle.net/10500/10196.

Full text

Abstract:

The dissertation discusses the impact of change management during the implementation of an IT system. The theoretical part of the dissertation is aimed at gaining information about human performance, and the implications during the implementation of the system, and also post-implementation. Literature suggests that the human factor is the key to the successful implementation of system projects. The study, which is qualitative in nature, makes use of face-to-face interviews for the collection of evidence, as well as questionnaires as add-on tools to support the underlying constructs and research questions posed within the study. The use of data obtained from the research interviews, as well as survey data, has provided the research study with the necessary validity, reliabilityand trustworthy data to support the research results, findings – and to be able to make some recommendations. The reason for the failure of system implementation projects is often due to poor implementation during the project. It is important to place the importance of people on a par with technology and processes. A holistic approach would be the most likely to result in the acceptance – and the efficient and effective use of the implemented system. Communication, training and management participation are common means of addressingany fears of change, and to build trust. This information should be utilised by project teams during implementation projects, as it should help to provide the necessary framework to ensure the success of the change initiatives.

APA, Harvard, Vancouver, ISO, and other styles

45

Mbugua, Nancy. "Information and communication technologies for knowledge management processes in the public sector in Kenya : a case study of the State Department of Infrastructure." Diss., 2018. http://hdl.handle.net/10500/24510.

Full text

Abstract:

Information and Communication Technologies (ICTs) are considered facilitators of knowledge management processes in organizations. This study investigated ICTs for knowledge management processes at the State Department of Infrastructure in Kenya. The study’s objectives were to: establish the level of knowledge management awareness, find out knowledge management processes, identify types of ICTs used for knowledge management processes, and identify challenges experienced by State Department of Infrastructure in the use of ICTs for knowledge management processes. The study findings were determined after applying a qualitative research approach and a case study research design. A purposive sampling technique was used to select 21 participants who were heads of sections at the State Department of Infrastructure in Kenya. Data were collected through semi-structured interviews, analyzed and interpreted thematically according to the objectives of the study. Findings of the study revealed that most participants were aware of the meanings of the concepts of knowledge and knowledge management, types of knowledge and importance of knowledge management in the department. Knowledge management processes in the State Department of Infrastructure entail knowledge creation, codification, retention, sharing and storage. ICTs mostly used for knowledge management processes in the department include: emails, mobile phones, desktop computers, computer servers, and flash disks. The department is faced with the challenges of lack of knowledge management strategies, policies and adequate staff awareness on the use of ICTs for knowledge management processes. In conclusion, the State Department of Infrastructure has a functional ICT infrastructure. However, the department is not using ICTs provided by this study’s Web 2.0 driven SECI model for knowledge management processes such as blogs, wikis, LinkedIn, Facebook, and Twitter. The study therefore proposes that the State Department of Infrastructure should increase its use of Web 2.0 technologies, collaborative content systems and e-learning technologies. The department should also digitize its records; automate its library services; set up intranet, and adopt a centralized knowledge-based system. Further, Public Service Commission of Kenya should formulate a knowledge management strategy and policy to guide on the use of ICTs for knowledge management processes. This strategy and policy can then be cascaded to public sector organizations such as the State Department of Infrastructure.
Information Science
M.A. (Information Science)

APA, Harvard, Vancouver, ISO, and other styles

46

Demediuk, Peter. "The form and function of local government community engagement initiatives : Swedish case studies." Thesis, 2010. https://vuir.vu.edu.au/30097/.

Full text

Abstract:

The aim of local governments to increase community engagement is an emergent global phenomenon. Ideally, community engagement initiatives connect the community with their government so that citizens can have a say in the things that really matter to them. Mounting internal or external pressure for more citizen participation moves the focus from 'local government' to 'local governance',. And presents professional practices with the challenge of determining the ends for participation, and responding with the appropriate means - given the local economic, social, political and technological context. The purpose of this study is to provide a descriptive analysis of community engagement initiatives by local governments in order to inform professional practice in a growing but under researched asrea of activity. The research aims to conceptualise and articulate factors and characteristics that consititute the 'form' (means) and 'function' (ends) of individual community engagement initiatives; identify the shape of these attributes in practice, and provide a management model to fuel debate and inform the planning, implementation and evaluation of community engagement initiatives.

APA, Harvard, Vancouver, ISO, and other styles

47

Dirker, H. G. "Cost control for increased productivity in an engineering project environment." Thesis, 2012. http://hdl.handle.net/10210/6092.

Full text

Abstract:

M.Ing.
Project cost control constitutes one of the three most important aspects in managing a project effectively. The other two items are time and quality. In order to control the cost aspect of a project as effectively as possible, up-to-date information is needed. This points to a properly integrated cost control system that simultaneously supports all the needs of project management. Fortunately in todays engineering environment, information systems have evolved to such a level that simultaneous support to all aspects of project management is achievable. It is the goal of this thesis to investigate how to do proper cost control and status reporting in the correct manner and as effectively as possible by making use of modern information systems in order to increase to productivity levels of organisations. Ways in which the cost controlling process can be integrated with the status reporting process will be investigated. A case study will be done in the author's own project engineering environment and improvements to the process will be made in order to increase productivity levels in the author's working environment.

APA, Harvard, Vancouver, ISO, and other styles

48

Raboshakga, Sydney Busby Mokiti. "Evaluation of implementing knowledge management in an organisation : a case study in Eskom's Hyperwave implementation." 2013. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001579.

Full text

Abstract:

M. Tech. Business Information Studies
Organizations, at all levels of operations, need to establish systems to manage the creation, capture, flow, and delivery of knowledge and information. Furthermore, systems are being designed by many organizations to facilitate Knowledge Management, Knowledge Management Systems are being implemented in an attempt to increase the quality and speed of knowledge creation and distribution in organizations. The problem is, such systems are often seen to clash with corporate culture and as a result have limited impact. This research/study aimed at determining factors likely to influence the implementation of knowledge management in an organization where knowledge transfer/sharing is critical to its operational efficiency. The study will also investigative the challenges of implementing knowledge management in an organization using Eskom as Case study.

APA, Harvard, Vancouver, ISO, and other styles

49

Lyaruu, Titus Michael. "Integrating records management into the Extractive Industries Transparency Initiative in Tanzania." Thesis, 2021. http://hdl.handle.net/10500/27627.

Full text

Abstract:

Efficient records management is a founding block for successful transparency and accountability initiatives. Extractive Industries Transparency Initiative (EITI) promotes transparency and accountable management of extractive resources by disclosing governments’ and extractive companies' value chain information in resource-rich countries. Without proper management of records, transparency and accountability in the extractive industry become difficult. This study sought to explore the integration of records management in the Tanzania Extractive Industries Transparency Initiative (TEITI) with the view to develop a framework for incorporating records management in such an initiative. This qualitative case study anchored on the interpretivism research paradigm used the researcher’s conceptual framework as a theoretical lens. The study sample was purposively selected from the public institutions involved in TEITI, namely, TEITI Committee and the Secretariat, Mining Commission, Records and Archives Management Department, Tanzania Revenue Authority, and Regional Mines Office Dodoma. Data were collected through in-depth interviews, focus group discussions, observation, and analysis of documents. The study established that Tanzania has a well-established archives and records management infrastructure. However, institutions involved in TEITI did not implement the infrastructure or developed in-house procedures to incorporate records management in the initiative. Also, the non involvement of various players of the extractive sector in TEITI resulting in silos approaches to the initiative was noted. In addition, the studied institutions do not plan for their records management activities, and the budgets to support records management activities are inadequate. Records management staff are also insufficient, and their competencies to manage records mining activities is limited. The study concludes that because of the failure to integrate records management in TEITI, the initiative will not succeed in releasing its goal of bringing about transparency and accountability in the extractive sector in Tanzania until deliberate efforts are taken to incorporate records management as a critical component of the initiative. The study proposes a framework upon which the TEITI Committee, institutions and governments can apply to integrate records management in the EITI. Overall, the study bridges the gap of a missed inclusion of records management in the EITI initiative by proposing a framework. A further study on the underlying factors deterring the integration of records management in the organisational business process of institutions involved in TEITI is proposed.
Information Science
Ph. D. (Information Science)

APA, Harvard, Vancouver, ISO, and other styles

50

Muenjohn, Nuttawuth. "The effect of culture on the leadership behavior of Australian expatriate managers in Thailand." Thesis, 2001. https://vuir.vu.edu.au/15384/.

Full text

Abstract:

One of the basic reasons for studying cross-cultural leadership is the question of the extent to which leadership behaviors or styles can be influenced by culture. In this regard, one researcher may suggest that certain leadership behaviors are likely to be unique to a given culture, while another argues that there should be certain structures or behaviors that leaders must perform to be effective, regardless of cultures. In the current study, the investigation was conducted to determine: (a) the cultural values of Thai subordinates working with Australian expatriate managers, (b) the leadership behaviors of Australian expatriate managers in Thailand, and (c) the possible relationships between the two variables. Forty-seven Australian expatriates and ninety-one Thai subordinates responded on the instruments called the Multifactor Leadership Questionnaire (MLQ) and the Value Survey Module (VSM).

APA, Harvard, Vancouver, ISO, and other styles

Dissertations / Theses on the topic 'Management information systems Australia Case studies'

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles