Dissertations / Theses on the topic 'Malcolm Baldrige National Quality Award (MBNQA)'
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Hossain, Muhammad Muazzem. "Investigating the relationship between the business performance management framework and the Malcolm Baldrige National Quality Award framework." Thesis, University of North Texas, 2009. https://digital.library.unt.edu/ark:/67531/metadc11034/.
Full textDettmann, Paul E. "Administrators, Faculty, and Staff/Support Staff Perceptions of MBNQA Educational Criteria Implementation at the University of Wisconsin Stout." Diss., Virginia Tech, 2004. http://hdl.handle.net/10919/11212.
Full textPh. D.
Lai, Mei-Chiao, and res cand@acu edu au. "An Investigation into the Relationship between Total Quality Management Practice and Performance in a Taiwan Public Hospital." Australian Catholic University. School of Business and Informatics, 2003. http://dlibrary.acu.edu.au/digitaltheses/public/adt-acuvp34.29082005.
Full textPeng, Xianghui. "Quality Management Theory Development and Investigation of the Constructs within an Organizational Framework." Thesis, University of North Texas, 2016. https://digital.library.unt.edu/ark:/67531/metadc849744/.
Full textWorthington, Jeremiah. "Analyzing three quality management systems in relation to the Malcolm Baldrige National Quality Award." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2855.
Full textHorne, John Richard. "THE EFFECT ON CORPORATE PERFORMANCE OF FIRMS THAT WON THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD." NSUWorks, 2009. http://nsuworks.nova.edu/hsbe_etd/44.
Full textWinn, Richard A. "QA or CQI : the role of the Malcolm Baldrige National Quality Award program in higher education /." La Verne, Calif. : University of La Verne, 2002. http://0-wwwlib.umi.com.garfield.ulv.edu/dissertations/fullcit/3060180.
Full textWilson, Darryl D. "An empirical study to test the causal linkages implied in the Malcolm Baldrige national quality award /." Connect to resource, 1997. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1261319885.
Full textHEMANI, HEMANSHU J. "EXTENSION OF TOTAL QUALITY TO SUPPLY CHAINS BASED ON THE INFRASTRUCTURE FOR THE BALDRIGE AWARD." University of Cincinnati / OhioLINK, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1140404220.
Full textHossain, Muhammad Muazzem Prybutok Victor Ronald. "Investigating the relationship between the business performance management framework and the Malcolm Baldrige National Quality Award framework." [Denton, Tex.] : University of North Texas, 2009. http://digital.library.unt.edu/permalink/meta-dc-11034.
Full textMillan, Jorge A. Palmer James C. Hines Edward R. "Applicability of the premises of the Malcolm Baldrige National Quality Award framework to assessments of community college effectiveness." Normal, Ill. Illinois State University, 1997. http://wwwlib.umi.com/cr/ilstu/fullcit?p9803728.
Full textTitle from title page screen, viewed June 5, 2006. Dissertation Committee: James C. Palmer, Edward R. Hines (co-chairs), John R. McCarthy, Anita Lupo. Includes bibliographical references (leaves 81-84) and abstract. Also available in print.
Hackett, Lelia Louise Wallace. "Strategy for institutional improvement : application of Baldrige criteria at a selected community college /." Access restricted to users with UT Austin EID Full text (PDF) from UMI/Dissertation Abstracts International, 2001. http://wwwlib.umi.com/cr/utexas/fullcit?p3026197.
Full textSantiago, Rolando Melchiades. "Reducing supplier oversight : an analysis of supplier quality assurance practices used by Defense Contractors and Malcolm Baldrige National Quality Award Winners." Thesis, Monterey, California. Naval Postgraduate School, 1991. http://hdl.handle.net/10945/26722.
Full textJoyce, Dixon B. "Perceptions of the Appropriateness of the 1998 Malcolm Baldrige National Quality Award Education Criteria for Assessing Virginia Community Colleges." Digital Commons @ East Tennessee State University, 1998. https://dc.etsu.edu/etd/2929.
Full textMcNally, Sean. "A textual analysis of Malcolm Baldrige National Quality Award recipients to explore best organizational communication models in American companies." Scholarly Commons, 2006. https://scholarlycommons.pacific.edu/uop_etds/643.
Full textUnger, Kevin L. "An investigation into the effects of winning the Malcolm Baldrige National Quality Award on the performance of hospitals/healthcare systems." Thesis, Colorado State University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3593456.
Full textThe efficiency and efficacy of the U.S. healthcare system has been in question for decades. We spend more per capita than any other industrialized nation while consistently realizing inferior health outcomes for our population as a whole when compared with many industrialized nations. In 1965, the proportion of U.S. gross domestic product (GDP) attributed to healthcare was approximately 6%. Today, the share of GDP spent on healthcare by the United States is almost 18%. This number is 5% higher than the next two countries, the Netherlands and France (spending 12.0% and 11.8% of their GDP on healthcare respectively) according to the Organization for Economic Co-operation and Development (OECD). The proportion of GDP spent on healthcare in 2020 is estimated to reach 20%, with the nation's increasing healthcare expeditors reducing resources available for other worthy government programs, eroding wages, and undermining the competitiveness of U.S. industry.
This dissertation explores longitudinal outcome data for Malcolm Baldrige National Quality Award recipients in healthcare in the dimensions of patient outcomes (mortality, complications and patient safety), as well as hospital financial and efficiency measures (average length of stay, expense per discharge and profitability). Source data from Truven Health Analytics (formerly Thomson Reuters) are used to evaluate changes in level, immediacy/latency and trend in the years prior to versus the years after becoming a Malcolm Baldrige National Quality Award recipient. In support of the hypothesis, being a recipient of the Malcolm Baldrige National Quality Award in healthcare explains slight enhancements in clinical outcomes, while hospital financial and efficiency measures all showed overwhelmingly positive operating results.
Bacelar, Sonia Regina Barreto. "Recomendações para implantação de modelo de gestão da qualidade para instituições privadas de ensino superior." [s.n.], 2003. http://repositorio.unicamp.br/jspui/handle/REPOSIP/263990.
Full textDissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
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Mestrado
Reid, Maurice Clifford. "An analysis of the baldrige quality philosophy within the State of Ohio's Department of Education." Columbus, Ohio : Ohio State University, 2008. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1224211726.
Full textHaussen, Leonardo Fagundes. "Geração de valor ao acionista: estudo de caso das métricas de avaliação financeira utilizadas por oito empresas vencedoras do prêmio nacional da qualidade e do malcolm baldrige national quality award nos anos de 2002 e 2003." reponame:Repositório Institucional do FGV, 2005. http://hdl.handle.net/10438/5753.
Full textEste estudo é uma análise do processo de geração de valor ao acionista do Prêmio Nacional da Qualidade (PNQ) e do Malcolm Baldrige National Quality Award (MBNQA), feita através do estudo de caso das métricas financeiras utilizadas por oito empresas vencedoras destes prêmios em 2002 e 2003. Objetivo: Identificar consistências e complementaridades entre o PNQ e o MBNQA e objetivos financeiros de geração de valor ao acionista, verificando se as métricas utilizadas pelas oito empresas são consistentes com estes conceitos. Método: Estudo de caso das métricas financeiras utilizadas em 2002 e 2003 por três empresas vencedoras do PNQ e por cinco empresas vencedoras do MBNQA, comparando-as com métricas financeiras recomendados pela bibliografia de finanças na área de geração de valor ao acionista. Resultados: As empresas monitoraram indicadores operacionais importantes (direcionadores de valor), mas a maior parte das métricas financeiras utilizadas está mais ligada a medidas contábeis e de performance passada do que a métricas de geração de valor ao acionista. Conclusão: Verificou-se que as métricas financeiras utilizadas pelas oito empresas não estão consistentes com os conceitos de finanças na área de geração de valor ao acionista e não permitem a correta medição do seu processo de geração de valor. Por outro lado, o fato do PNQ e do MBNQA levarem ao acompanhamento sistemático de indicadores direcionadores de valor, a revisões periódicas destes indicadores e a busca de melhorias e alinhamento com a estratégia da empresa é positivo, podendo gerar bons resultados para as empresas. A utilização conjunta da metodologia do PNQ e do MBNQA com a disciplina de finanças tem grande potencial de gerar valor para os acionistas.
Francisco, Melissa. "A Framework of Critical Success Factors for Business Organizations that Lead to Performance Excellence Based on a Financial and Quality Systems Assessment." Doctoral diss., University of Central Florida, 2014. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/6272.
Full textPh.D.
Doctorate
Industrial Engineering and Management Systems
Engineering and Computer Science
Industrial Engineering
Kao, Chu-Ling, and 高珠鈴. "Empirical Study of Education Quality Self-Assessment - taking Malcolm Baldrige National Quality Award as reference framework." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/29z25m.
Full text國立屏東教育大學
教育行政研究所
97
This research uses Education Criteria for Performance Excellence from 2009 -2010 by Malcolm Baldrige National Quality Award as reference framework. From leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, process management, results, this research surveys current status on education quality self-assessment by principals of junior high and elementary schools in Pingtung County. This research adopts questionnaire survey to take 209 junior high and elementary schools in Pingtung County as target. Pre-test was conducted in 31 schools, the rest 178 schools was used as formal survey. 152 copies were recovered, the effective recovery rate was 85.39%. This research uses SPSS, Expert Choice and EXCEL to conduct data processing and statistical analysis with conclusions as follows: 1. The overall education quality (1) MBNQA can be a conductive tool and reference for the self-assessment of the educational quality. (2) “Leadership” and “Results” are the key factors to influence the educational quality. (3) Dimension “results” in educational quality has the lowest expectation score. (4) The outcome of the research manifests imbalance and disproportion of the overall educational quality of junior high and elementary schools. 2. The empirical result focusing on Pingtung County (1) All in all, the self-assessment of the educational quality of junior high and elementary schools in Pingtung County reaches medium level. Among seven dimensions, “workforce” has the highest level, while “results” the lowest level. (2) The outcome of the overall educational quality is not thoroughly affected by such the variants as school system, property, established history, class scale, supervising area and geographical location. (3) The performance of “workforce” in elementary schools is apparent better than junior high schools. (4) Dimension “leadership” shows distinctions in the schools with different established history. (5) Scholars and Specialists with different backgrounds hold respective perspectives on ratio of the self-assessment of the educational quality. (6) The ratios of “Leadership” and “results” are higher than those of other dimensions. (7) The overall differences of the scores of variants is from 2% to 28%. Based on above findings and conclusions, this research proposes three suggestions to serve as reference to educational administrative authority, schools and subsequent researches.
Hackett, Leila Louise Wallace 1952. "Strategy for institutional improvement : application of Baldrige criteria at a selected community college." 2001. http://hdl.handle.net/2152/10505.
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