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1
Mogajane, Victor Solomon. "Recreation service delivery by local governments in the North West Province] / Victor Solomon Mogajane." Thesis, North-West University, 2011. http://hdl.handle.net/10394/10061.
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Service delivery in all aspects of life is a major problem facing the local, provincial and national
governments in South Africa. Service delivery, in particular recreation as a field intending to
better the total quality of life of the people seems not to receive the attention it deserves. From
the comprehensive reviewed literature it was revealed that participation in recreation has
numerous benefits such as improving personal health, a key determinant to health status.
Recreation is a key to balanced human development (in terms of providing life skills such as
motor skills, social skills, arts and craft skills). Recreation is essential to quality of life and a
sense of place. Recreation reduces self-destructive and anti-social behaviour (antidote to
smoking, substance abuse, suicide and depression). Recreation builds strong individuals,
families and healthy communities. It reduces health care costs, social services and police and
justice costs. Recreation and parks are significant economic generators in the community.
Parks and open spaces and natural areas are essential to ecological survival. The aim of the
study therefore, was to investigate recreation service delivery by local governments in the North
West Province.
The study utilised a mixture of two research methods. A combination of two research
approaches (qualitative and quantitative methods) was used to collect data in all twenty
identified Local Governments within North West Province. The target groups of this study were
recruited from the four districts (Dr Kenneth Kaunda, Dr Ruth Mompati, Dr Modiri Molema, and
Bojanala districts) consisting of twenty local governments according to the demarcation of the
North West Province. The participants within these areas were personnel who are responsible
for managing recreation at local government level in the North West Province. Given the nature
of this study (quantitative and qualitative methods), the participants comprised of two groups.
Group one consisted of twenty personnel from local governments who were requested to
complete the quantitative questionnaire. Group 2 was identified during collection of quantitative
data to form a focus group consisting of five people. Both the quantitative and focus group
findings lent the study an opportunity to recruit recreation specialists and to gather their views
regarding recreation service delivery in the local governments.
The results of the study from the questionnaires, the focus group and recreation specialists
show that there is a lack of strategies regarding recreation provision at the local government
level. The results further indicated that human resources working in recreation do not have formal or practical experience in the provision of comprehensive recreation services. In
addition, the result of the study indicated differences concerning policy aspects on financing,
provision of recreation programmes, coordination, planning and implementation of recreation
programmes in the local community, the lease of recreation facilities, the guidelines for the
appointment of administrative/supportive services and the use of volunteers. In addition
budgets for recreation in local governments are limited and this results in little or no financial aid
to recreation bodies, lack of full-time personnel, and absence of volunteers. Local governments
also have limited programmes for various target groups such as the youth, and the elderly.
It is clear from the results that suitably qualified human resources, lack of recreation facilities,
insufficient funding, nonexistent recreation policies and ineffective recreation programmes were
major factors affecting recreation service delivery in the local governments in the North West
Province. From these findings the present study recommends that: human resources must be
provided with proper training such as in-service training or part-time studies available at tertiary
institutions; provision of recreation facilities and funding, development of recreation policies as
well as development of effective recreation programmes which must be accessible to all the
people. An interesting conclusion from the results is that participants as well as the recreation
specialists alluded to the lack of coordination and networking among stakeholders as another
factor hampering recreation service delivery. As such, the present study recommends that
there should be well-established coordination and networking as well as partnership among
stakeholders (i.e. Provincial Recreation Council (PROREC), so as to enable speedy delivery of
recreation service in local governments. In addition, it can be recommended that for recreation
service delivery to happen, local, provincial and national governments should do a SWOT
(Strength, Weakness, Opportunities, Threats) analysis as a means to enable them to have a
roadmap to ensure that recreation is more effective. The results of the study warrant further
investigations pertaining recreation service delivery either to confirm or refute them.Thesis (Ph.D. (Recreation Science))--North-West University, Potchefstroom Campus, 2011
2
Bunker, Beverley. "An investigation into expectations of the Chief Information Officer's role and knowledge, skills and experience that support it a dyadic IT-business perspective in NZ local government : submitted to the School of Information Management, Victoria University of Wellington in partial fulfilment of the requirements for the degree of Master of Information Management /." ResearchArchive@Victoria e-Thesis, 2009. http://hdl.handle.net/10063/1136.
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Bill, Anthony C. "Understanding strategic management in local government." Thesis, University of Wolverhampton, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.415357.
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Lowe, Martyn. "Human resource management in English local government." Thesis, Sheffield Hallam University, 2002. http://shura.shu.ac.uk/19982/.
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This thesis analyses Human Resource Management (H.R.M) in English local government. The research shows how H.R.M in local authorities has been influenced by the development of New Public Management (N.P.M) that has adopted some but not all of the characteristics of H.R.M. N.P.M and H.R.M appear to have important differences arising from the unique nature of local government culture, organisation and structure. These differences were found in this study to prevent the full implementation of a strategic and effective form of H.R.M. As a result of these differences local government in England has developed a hybrid form of H.R.M suitable to the particular to the needs of local authorities. The study presents evidence that some cultural change has occurred in local authorities under H.R.M, particularly in the structure of organisations, and in the relationship between HR staff and managers. However, the inability of local authorities to overcome specific barriers to H.R.M means that the contribution H.R.M might make to the organisational performance of local councils is still unknown. These barriers are the inability of councils to produce integrated business and H.R strategies; underdevelopment of line managers; incomplete processes of devolution and decentralisation of HR responsibilities and issues arising from the political nature of local authorities.
5
Mignot, Helen Rosemary 1966. "Impact of output management within management control systems on performance in Victorian government departments." Monash University, Dept. of Accounting and Finance, 2002. http://arrow.monash.edu.au/hdl/1959.1/7903.
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Molland, Allan, and allan molland@rmit edu au. "AAS27 and accountability with emphasis on depreciation as the critical test." RMIT University. Accounting and Law, 2006. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20070117.091123.
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The purpose of this study is to investigate how senior accounting staff in Victorian local councils are recording and reporting infrastructure assets (IAs) with their relevant depreciation in General Purpose Financial Reports (GPFRs). Infrastructure assets are long-lived assets such as roads, drains and bridges. Historically, the purpose of public sector accounting in Western countries has been to demonstrate that funds have been raised and expended strictly within the authority of the annual budget. This short-term charge/discharge objective, involving the use of a cash-based system of accounting, has effectively prevented the provision of information for long-term decision making and the assessment of those decisions. The major disadvantage for management purposes is the loss of information relating to the longterm benefits of expenditures with one of the major issues being the failure to record IAs and their relevant depreciation. The introduction of Australian Accounting Standard No. 27 Financial Reporting by Local Governments (AAS27), which applies to all Australian local authorities and the Statements of Accounting Concepts (SACs) require IAs to be reported in the Statement of Financial Position and depreciation to be charged in the Statement of Financial Performance in order to reflect the loss of service potential in the operating period concerned. It is anticipated that the study will report the implications for the accountability of the implementation of IA accounting and the utility and relevance of IA information and depreciation for decision-making by both internal and external users. Conclusions on the consequences of current practices and recommendations for change will be developed to assist local government authorities and accounting bodies.
7
Vlachos, Dimitrios. "Hellenic Local Government Management System using IDEFO methodology." Thesis, University of Salford, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.299102.
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Whitehill, Martin. "Local government authority strategizing : a middle management perspective." Thesis, University of South Wales, 2010. https://pure.southwales.ac.uk/en/studentthesis/local-government-authority-strategizing(86e8a9f7-9781-4f9d-8e4a-1b6e11b4eb1e).html.
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For the past four decades, researchers have been discussing and arguing over the implementation of strategy within the public sector. There is an emerging literature on pluralism, and the interdependence of strategizing and organizing which is especially relevant to public service organizations. The research undertaken and reported in this thesis set out to identify how strategizing was implemented within one large local government authority, from the perspective of middle management. The study sought to ascertain which, if any, of the many implementation theories were applied in practice, and the implications of the tensions between strategizing and organizing. Methodologically, there is a recognised paucity of participatory action learning and research in the strategizing field. Equally, gaps were found in the extant literature on strategizing from the middle management perspective. This research addressed both of these research gaps. The case study herein reported used participatory action research methods. Participatory action research teams followed an action research framework of six questions to identify the gaps between espoused theory and theory in practice. The findings were that the local government authority was not designed for the external strategizing pluralism or the internal organizing pluralism. The organization was designed for regulation and control and so not best suited for the delivery of other types of service. The strategizing process lacked the specific policy input from the various marginalised communities who required the services most. It also specifically avoided any input from the front-line professional staff that held the relevant knowledge, experience and skills. The pluralistic nature of the society served and the lack of commitment on the frontline led to another phenomenon – street-level bureaucrats and the politicization of the community. These frontline service deliverers, ‘street-level bureaucrats’, not only interpreted the strategy to fit the specific, unique context of each neighbourhood but also educated the citizens to appreciate their own power through their politicization. The staff also restated their plans to fit the format of the current top-down strategy by rephrasing them using the current political language of the day.
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Kupke, Valerie. "Local Agenda 21 : integrated environmental management by local government in South Australia /." Title page, table of contents and abstract only, 1995. http://web4.library.adelaide.edu.au/theses/09ENV/09envk96.pdf.
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Scheepers, Louis Adrian. "Professionalisation of local public administration management." University of the Western Cape, 2004. http://etd.uwc.ac.za/index.php?module=etd&.
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Local government is the sphere of government that is most directly involved in rendering services to communities and individuals. It is also at this sphere of government where the basic needs of people are addressed. Services like water, sanitation, waste removal and electricity have a direct influence on the quality of life that people live. In order for the occupation of local public administration to contribute meaningfully towards rendering services of a high level, both in quantity and quality, it is important to lay down a number of preconditions. In this research report it was argued that for local public administration management to become a profession in the full sense, it will be necessary: to draw well-qualified graduates from tertiary institutionsto develop practitioners in the occupation on a continual basis
to develop minimum performance standards and requisite competencies
to develop standards of ethical conduct acceptable to the community at large, and the occupation as a whole
and to continuously develop knowledge in the science of public administration as it is found in the local sphere of government.
11
De, Lange Joshua. "A framework for information security management in local government." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/7588.
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Information has become so pervasive within enterprises and everyday life, that it is almost indispensable. This is clear as information has become core to the business operations of any enterprise. Information and communication technology (ICT) systems are heavily relied upon to store, process and transmit this valuable commodity. Due to its immense value, information and related ICT resources have to be adequately protected. This protection of information is commonly referred to as information security.
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Coltman, Sandra. "The reform of political management structures in local government:." Thesis, University of Portsmouth, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.490566.
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Dockery, E. "Management control in local government : organisation and economic behaviour." Thesis, University of Essex, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.280786.
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Putriana, Vima Tista. "Performance measurement of local government in Indonesia." Thesis, University of Birmingham, 2016. http://etheses.bham.ac.uk//id/eprint/6808/.
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This study is about public sector performance measurement in the context of developing economies; more specifically, the study focuses on local government performance measurement systems as applied in Indonesia. Although there have been numerous research studies examining performance measurement, most empirical work has been undertaken in the context of developed economies. Performance measurement research in the milieu of developing economies is still very much underdeveloped and the progress is considerably much slower than those in developed economies. This study adopts an interpretive approach and applied case study research method in order, to develop an understanding of a) what drives the new performance measurement b) how it is designed and c) how it is used? The findings show that performance measurement in the context of developing economies tends to be driven by different reasons than compared to those developed economies. The findings also indicated developing economies encounter various challenges in designing and implementing performance measurement which eventually affected the use and usefulness of performance measurement. This study thus contributes to improve our understanding of the design, implementation and use of performance measurement in the context of developing economies. More specifically, it improves our understanding regarding (i) internal and external driving forces for performance measurement initiatives in the developing economies, (ii) the effectiveness of design, implementation and use, (iii) technical, organisational and institutional factors influencing design, implementation and use and the complex interactive effects of these three categories of factors, (iv) the interdependence between design, implementation and use, and (v) the complex conflicts of interest among different stakeholders in this context.
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Pekeur, Shaun Wilbur. "Assessing diversity awareness of local government managers." Thesis, Cape Technikon, 2002. http://hdl.handle.net/20.500.11838/1684.
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Thesis (DTech(Public Management))--Cape Technikon, Cape Town, 2002South Africa prides itself on its "rainbow nation" status. The term "rainbow nation" has frequently been used to reflect the diversity of the South African community. In the preamble to our present constitution, it is stated that South Africa belongs to all who live in it, and that diversity epitomises the unity of its people. However, if one takes a glance around many local government offices, particular at our senior and middle level management levels, our rainbow appears less colourful than we would like to think. Whatever its meaning, diversity has become a term used freely by both the previous and present government, neither being able to define its true meaning. In fact, they have used the term diversity in so many ways and in so many contexts that it seems to mean many things. With the diversification of local authorities, a new challenge has arisen for the local government manager when resolving, or at least ameliorating, some of the difficulties arising from the widespread diversity found in the workplace. The transformation of local authorities and the implementation of affirmative action programmes were the way government thought diversity should be effected, but this alone will not ensure the employment equity local government managers are seeking. The awareness of selected local government managers (internal managing of diversity) regarding diversity will provide an insight into their acceptance of diverse groups as being a vital resource for an organisation. In return, this will also reflect the commitment of selected local government managers (external managing of diversity) in serving their diverse local communities In this dissertation, the terms "selected local government manager(s)" will be used interchangeably with the term" public manager (s)". The core problem, which this study addresses, revolves around tile different belief windows and the effect these have on the local government manager's self-concept of diversity in the workplace. A belief window refers to an invisible window through which one views diversity This dissertation will attempt to provide the insights and awareness levels of local government managers in respect of diversity management as expounded in the paragraphs that follow. The theories of diversity management in the workplace are explored The focus is on the definition of terms within the study; what managing diversity is not; why diversity management; the different dimensions of diversity; the differences between managing diversity, valuing of differences and affirmative action; models for managing diversity in the workplace; and the consequences of ignoring diversity in the workplace.
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Siddle, Andrew McCalman. "Decentralisation in South African local government : a critical evaluation." Doctoral thesis, University of Cape Town, 2011. http://hdl.handle.net/11427/10838.
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Includes abstract.Includes bibliographical references (leaves 231-245).
The South African local government model is considered to be decentralised in character, incorporating various constitutional, policy and statutory instruments to enable local government to achieve its constitutionally mandated developmental objectives. Yet local government is widely viewed as being in a state of crisis. Many municipalities are seen as dysfunctional and incapable of performing their duties. The hypothesis underlying this study is that the effective application of the principles of decentralisation, to the extent that they have been incorporated in the constitutional, policy and regulatory framework of local government in South Africa, is endangered by a lack of commitment to the concept of decentralisation by central government and by the failure by municipalities to implement at local level those rules, systems, mechanisms, powers and functions which are intended to reflect the principles of decentralisation; and that the achievement of the constitutional objectives of local government is thereby in turn endangered.
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Mwakitwange, Suma Clara, and n/a. "Problems and prospects for local government in Tanzania." University of Canberra. Administrative Studies, 1992. http://erl.canberra.edu.au./public/adt-AUC20061027.122247.
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This thesis deals with problems and prospects for local government in Tanzania. In
the opening chapter theoretical issues relating to local government in developing
countries are raised. These are followed by a historical account of the development of
local government institutions in Tanzania, from pre-colonial times to the present day.
After this, the thesis identifies current problems of local government performance
paying special attention to local government authorities' effectiveness in collecting
their own revenues, their responsiveness to public needs, and staff satisfaction with
council leadership. Various explanations of poor performance of local government
authorities in Tanzania are then reviewed and evaluated. While acknowledging the
lack of autonomy from central government and the ill-planned re-introduction of
councils in 1982 as causes of poor performance, this thesis attributes some of the
performance problems to the traditional managerial philosophy, the reliance on rigid
bureaucratic structures and associated management practices, and to inappropriate
managerial skills of the elected and non-elected officials of councils. In conclusion
the thesis elaborates suggestions for action to improve the performance of local
government in Tanzania.
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Jones, R. H. "The financial control function of local government accounting." Thesis, Lancaster University, 1986. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.372935.
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Huff, Richard F. "Achieving High Performance in Local Government: Linking Government Outcomes with Human Resource Management Practices." VCU Scholars Compass, 2007. http://hdl.handle.net/10156/2064.
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Sun, Jun (John), and Xingqiao (David) Xu. "Criterion-related Validity Analysis of Performance Management in Local Government." Thesis, Kristianstad University College, Department of Business Administration, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-3431.
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Advocated by the New Public Management movement, performance management has been increasingly adopted in local government agencies, aiming to improve government performance and accountability. The purposes of this dissertation are trying to investigate the current practice of performance management and its effectiveness, and find out whether there are differences between Sweden and China, and between different agency levels in terms of performance management and government performance. According to theoretical review, we combine two performance management models into a new one with four stages, and establish a three-dimensional government performance model based on the Balanced Scorecard, with which questionnaires are designed. The results, carried out mainly in China, show that to a large extent the models are consistent with the theory. Nevertheless, a new stage of performance management, named as performance appraisal, emerges combining performance measurement with parts of performance report. It is found that the four stages of performance management are received different attentions in local government agencies. The results also display that two stages of performance management (performance improvement and performance standard-set) have strong causal relations with government performance. Meanwhile, there are significant differences between three agency levels in terms of some performance management stages and one performance dimension, according to the results. As far as the two nations are concerned, Sweden is much better than China at all the four stages of performance management, but only much better at one performance dimension—learning and growth—than China.
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Learmonth, Rodney Douglas. "Microcomputer based information system planning and management in local government." Thesis, Queensland University of Technology, 1992.
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Aris, Sulaiman Bin. "Risk management in public expenditure management and service delivery in Malaysia." Thesis, University of Birmingham, 2010. http://etheses.bham.ac.uk//id/eprint/1119/.
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The study seeks to clarify why donors such as the World Bank still insist on the use of their financial management system rather than the recipient country’s financial management system, despite the intention under the Paris Declaration 2005 to use the respective government’s systems. The study then explores the reasons why the financial management system used by the World Bank is more effective in managing risks related to public financial management and aid as compared to the Government of Malaysia approach. The study compares financial management by the World Bank and Ministry of Education, Government of Malaysia, in their parallel implementation of Educational Sector Support Projects (ESSP) under the Eighth Malaysian Plan, 2001-2005. The quality of financial management of projects in two systems is compared using established criteria of good financial management practice. Findings are based on evidence from interviews, documentation and direct observations. The study demonstrates the significant roles in reducing risks played in the World Bank approach by the Project Management Reports (PMR), the high quality of Project Implementation Unit (PIU) staff and the better procurement procedures. The implication is that more effective risk management and financial management reporting were needed by the Ministry of Education in implementing the ESSP under the Eighth Malaysian Plan 2001 - 2005.
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Dlalisa, Welcome Thamsanqa Mlungisi. "Strategies for enhancing good governance in South African local government." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/1542.
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Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009.The Republic of South Africa has drawn increasing attention from the international community for its new approaches towards solving a variety of problems and thus enhancing good governance in Africa in general. Such problems include, but are not limited to, poverty and systemic corruption. The constitutional and legislative frameworks that underpin governance in municipalities are identified and explained. These constitutional and legislative frameworks include the Constitution of the Republic of South Africa, 1996 (RSA, Act 108 of 1996) and the Local Government: Municipal Finance Management Act, 2003 (RSA, Act 56 of 2003). The manifestations and consequent dangers of poor governance as well as strategies to instil good governance in municipal functionaries are also identified. The manifestations of poor governance include poor financial management, ill-advised appointments and misguided patriotism in service delivery. The consequences of poor governance in local government include high incidents of violence, decline in municipal service payments and the consequent deterioration in service delivery. It is herein argued that municipal functionaries must be able to identify the manifestations of bad governance for them to serve as effective whistle-blowers. The role of the national integrity system as a strategy for combating the manifestations of bad governance is also identified. The national integrity system refers to the holistic approach (or various strategies) for instilling good governance amongst municipal functionaries. These include an anti-corruption strategy for local government (also known as “a local government integrity system”), constitutional strategies and exemplifying ethical behaviour by municipal functionaries. Constitutional strategies include the Auditor-General and the Public Protector. It is argued that preventing unethical conduct such as corruption assists in raising municipal revenues and thus towards improved service delivery. The study concludes by asserting that big, corrupt actors must be named and punished to convince an already cynical citizenry that the avowed anti-corruption drive is more than just lip service. It is, accordingly, important that one of the “first big fish” should preferably come from the governing party to ensure that the party is not accused of protecting its members against charges of corruption.
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Mithi, Vivien N. "Local government finance under Zambia's 2016 constitution." University of the Western Cape, 2018. http://hdl.handle.net/11394/6179.
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Magister Philosophiae - MPhil (Law)When Zambia got its independence in 1964, there was neither a constitutional reference to local government nor constitutional provisions for local government finance. However, the new Zambian government inherited a relatively stable local government finance system. One year after Independence, councils operated under a new effected Local Government Act of 1965. The period 1965 to 1973 was a period of great success for local government, as it continued to enjoy stable and strong fiscal resources. Councils raised adequate own revenues from sources such as local electricity, water, housing and motor vehicle licensing. Local government also received adequate grants from the central government which were targeted for the development of each Council.
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Borkosheva, Nazgul. "Local Nonprofit and Government Organization Conceptualizations of Disaster Response Effectiveness." Thesis, North Dakota State University, 2013. https://hdl.handle.net/10365/27199.
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This study attempted to explore how nonprofit and government organizations conceptualize disaster response effectiveness using an internet survey. Unfortunately, the data collected through this method was insufficient for meaningful data analysis, and, therefore this study was unable to generate significant findings with respect to its research question. Thus, rather than focusing on a presentation of results from data collection and interpreting the significance of those results, this thesis focuses on justification of the need for research on this topic, review of the literature that suggests it is likely that nonprofits and government perceive disaster response effectiveness differently, recounting of the initial data collection efforts undertaken and the problems encountered, offering of hypotheses for future testing based on analysis of the flawed data, and recommendation of an alternate data collection method that should be used in the future.
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McGarvey, Neil. "Tradition, management, democracy and governance in Scottish local government 1996-2008." Thesis, University of Strathclyde, 2009. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=20473.
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This thesis analyses the changing nature of Scottish local government between 1996 and 2008. It does so by employing four analytical perspectives (traditional municipal, managerial, democratic and governance). It utilises longitudinal data gained in three case study sites: Fife, Stirling and Highland Councils. The empirical data on which the study is based was gathered between 1996 and 2008 in the three councils. The broad argument of the thesis is that each of these analytical perspectives contributes to an understanding of Scottish local government. However, the managerial, democratic and governance perspectives tend to over-state the degree of change which has occurred. The language of analysis underpinning them would suggest that local government in Scotland, like England, has been transformed by the catalogue of policy interventions and initiatives that have taken place since 1979. Indeed some have gone as far as suggesting 'the demise of traditional local government' in England (Wilson and Stoker 2004: 248). This thesis suggests that Scotland is different and that an understanding of how Scottish local government operates still requires knowledge of the institutional structures associated which traditional municipal local government. Despite three decades of reform, the traditional municipal interpretation of local government retains resonance in Scotland. The new insights gleaned from managerial, democratic and governance perspectives have not fundamentally undermined the traditional local government framework of analysis.
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Asquith, Andrew Richard. "Change management in local government : strategic change agents and organisational ownership." Thesis, Birmingham City University, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.385165.
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This thesis analyses strategic change management in English local government and suggests the most appropriate leadership and management approaches for achieving successful organisational change. Using a model of organic evolution, the research identifies and analyses three distinctive stages in the development of management systems and practices in local government. These stages can be identified as: traditional, corporate and strategic approaches. A sample of eight local authorities representing two from each of the major English authority types was selected. Extensive qualitative research enabled the classification of the authorities using the following typology: namely transactional, community leadership and business culture. Each type is representative of one of the three evolutionary stages. With reference to each of the identified three stages of evolutionary development, the role of the chief executive in each of the authorities in successfully managing change was assessed. The purpose is to establish which management type provided the most effective change management environment. This assessment took place on two levels. Firstly, the qualitative research addressed the perceptions of the chief executives' change management agenda on the part of the strategic actors on both sides of the managerial/political interface within each authority. They were identified as the chief executive, the chief officers and the leading elected members. These perceptions were then used to develop the management typology noted above. Following the development of the management typology, an extensive survey of the attitudes of both middle managers and street-level operatives towards the change management process was conducted in the eight local authorities. This quantitative research revealed the perceptions of those individuals on whom change has the greatest impact. Following the analysis of the data generated by both the qualitative and quantitative research, the most effective leadership and change management strategies for local government in England are suggested. The conclusion is therefore that the most effective model for change management for local government is a hybrid organisation combining strengths from two of the evolutionary management stages.
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Cox, David George. "Construction professionals and management in English local government : a triangulated investigation." Thesis, Durham University, 2002. http://etheses.dur.ac.uk/4160/.
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The Thesis focuses on architects, engineers and surveyors in English Local Government. The research question recognises difficulties these professionals can have in engaging with management approaches and practices. The Thesis begins with a case study and, following a literature research, employs informal and formal interviews, together with a questionnaire. The opportunity is taken to seed Vignettes drawn from personal and colleagues' experience, to provide a quasi- anthropological parallel commentary. Also of significance is the degree to which the writer has relied on his professional experience during the course of the research. This has influenced the methodology and the apphcation of surveying techniques, such as triangulation, has assisted the academic research. Experience has also influenced the style, presentation and use of language. Most significantly, it has resulted in a Thesis which is neither wholly theory driven nor wholly theory driving - it is a mixture of the two and draws strength and vigour from this hybridisation. From the research, which examined the issues in terms of the reasons behind the ambivalence of many professionals to management, the differences and similarities between the construction professionals and the role of context and contextual awareness, it emerged that an understanding of the internal and external context in which professions in local government work was of vital importance. Also important was the need for a shared lexicon and the recognition that management can be seen by professionals as a rival rather than complimentary systemised set of procedures. The writer has adopted an iterative and triangulated approach. The use of triangulation matures as the research proceeds and, together with the conclusions from the research question and lessons for management development of construction professionals, is offered as an output in its own right.
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Hutchinson, Brenda La'Vonne. "Records and information management in California counties." La Verne, Calif. : University of La Verne, 1996. http://catalog.hathitrust.org/api/volumes/oclc/36468561.html.
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Bergg, J. A. "Highway engineers in local government : Professionals in a changing environment." Thesis, University of Kent, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.482768.
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Ackron, Johan. "Emergent good practice approaches to business support : implications for local government." Thesis, Stellenbosch : University of Stellenbosch, 2004. http://hdl.handle.net/10019.1/16250.
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Thesis (MA)--University of Stellenbosch, 2004.ENGLISH ABSTRACT: Policy makers and development practitioners particularly in developing countries face daunting challenges in formulating strategies to achieve sustained growth and improved standards of living through productive engagement of the population in the economy rather than through welfare transfers. Business activities are self-sustaining and therefore have the potential to contribute greatly through the economic system to the creation of sustainable employment and prosperity. Yet many developing countries are faced with inadequate levels of business activity and business growth. Historical approaches to stimulating and supporting business development have proved largely cost ineffective and unequal to the challenge. The hypothesis that fundamental paradigm shifts in the approach to business support are taking place internationally is tested in this thesis. Key features of an evolving entrepreneurial approach to business support are identified and described representing the defining elements of the new business development support paradigm. Institutional implications of the approach in the context of institutional development theory and current approaches to the stimulation of local economic development at local community level are also discussed, as are key implications of the new paradigm for local government.
AFRIKAANSE OPSOMMING: Beleidmakers en praktisyns in ontwikkelende lande staar uitdagings in die gesig wat betref die handhawing van volgehoue ontwikkeling en die verbetering van lewensstandaarde by wyse van werkgeleentheidskepping en produktiewe betrokkenheid van die bevolking by die ekonomie eerder as deur sosiale welvaarts oordragte. Sake bedrywe en 'n dinamiese sakesektor het die potensiaal om aansienlik by te dra tot volhoubare ontwikkeling. Maar die meeste ontwikkelende lande ondervind ontoereikende vlakke van sake aktiwiteit en van groei in die omvang van die sakesektor. Benaderings tot die stimulering van uitbreiding van die sakesektor as grondslag vir volgehoue werkskepping is in die verlede grootliks koste ondoeltreffend en die resultate was ontoereikend. Die hipotese dat daar 'n fundamentele aanpassing van die paradigma onderliggend aan benaderings tot stimulering van die sakesektor as deel van algehele ontwikkelingsstrategie plaasvind word in die tesis getoets. Kern eienskappe van 'n nuwe benadering word geidentifiseer en omskryf. Institusionele implikasies van die benadering in die samehang van ontwikkelingsteorie en huidige benaderings tot plaaslike ekonomiese ontwikkeling op plaaslike gemeenskapsvlak word ook bespreek, asook kern implikasies van die nuwe paradigma vir plaaslike regering.
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Greer, Robert. "THREE ESSAYS ON LOCAL GOVERNMENT DEBT." UKnowledge, 2013. http://uknowledge.uky.edu/msppa_etds/6.
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The local government tax-exempt debt market is a growing, and complex, sector of public finance. As local governments turn to debt financing the factors that contribute to interest costs of that debt have become important considerations for local government officials and politicians. Governance at the local level involves a network of overlapping governments some of which share a tax base. This system of overlapping governments that share a tax base are subject to externalities that arise from taxation, expenditures, and debt. These externalities are usually analyzed in terms of tax or expenditure reactions, but there are implications for local government debt as well. For example, it can be shown that overlapping governments that share a tax base and issue debt can increase the interest costs paid on bonds by a higher level government. Further complicating the debt situation of local governments is the prevalence of a variety of special districts with the authority to issue tax-exempt debt. These special districts may have the authority to issue debt, but little is known about their financing processes. By comparing how different types of government approach the credit rating process this dissertation compares risk assessment of traditional municipalities and special districts. Through this comparison similarities and differences in the credit rating process across types of local governments can be identified. To explore these issues of local government debt several advanced econometric techniques are used to estimate various models.
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Porter, Chandra LaTrelle. "Exploring the Employability of African-American Male Ex-Offenders in Local Government." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3505.
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The public sector is the largest employer that requires a background check. When African-American male ex-offenders return to their communities, they are often unable to find work in local government because of their criminal record. The central research question for this phenomenological study explored the lived experiences of African-American male ex-offenders regarding their employability in the local government sector. Guided by Sampson and Laub's life course perspective theory, a purposeful sample of 5 African-American male ex-offenders who applied for work or who currently work for local government entities in the state of Georgia was selected for this study. A three-interview approach was employed to include life history, details of experience, and reflection on the meaning of experiences. The Van Kaam method of analysis was used to analyze the interview data. Eleven central themes emerged that included the importance of employment, limited knowledge of employment, background and hiring process, stigma of a criminal record, lack of available resources, attitudes and biases of hiring managers, good support system, and limited opportunity for a second chance. It is recommended that local government agency officials use positions classified as 'hard to fill' as training opportunities in an apprenticeship program to help ex-offenders learn new skills to help them secure employment. The findings and recommendations have implications for positive social change in local government agencies. Local government entities may modify organizational policy and practices including recruitment strategies that eliminate discrimination against African-American ex-offenders to help improve their quality of life and become contributing citizens within the community.
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Rabie, Babette. "Improving the systematic evaluation of local economic development results in South African local government." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6645.
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Thesis (PhD)--University of Stellenbosch, 2011.ENGLISH ABSTRACT: Evidence-based policy making and results-based management aim to improve the performance of organisations, policies and programmes by enabling the accurate measurement of progress and results required for management and policy decisions. Within the notion of the developmental state, ‘Local Economic Development’ (LED) uses the development planning and implementation capacities of local government to accrue economic benefit to the locality with the aim of addressing development problems such as unemployment, poverty and market failure at the local level. While promoting the economic welfare of citizens is a critical objective of local government, the absence of specific indicators for LED measurement hampers their ability to successfully determine whether their efforts are achieving the expected results. The aim of this dissertation is to promote the systematic and committed evaluation of the results of LED interventions in South African local governments. As such, it provides guidelines for an outcomes-based monitoring and evaluation (M&E) system for LED in South Africa and presents a framework of generic outcome and output indicators for alternative LED interventions within the context of public sector monitoring and evaluation. The dissertation commences with an overview of the history of evaluation research, the conceptualisation of ‘Monitoring’ and ‘Evaluation’, and a categorisation of the alternative approaches to evaluation. It further explores best practices in instilling M&E in organisations, policies or programmes through guidelines for the development of M&E systems; designing and conducting evaluation studies; presenting findings; and developing indicators. This later provides a basis for exploring challenges in the evaluation of LED and proposing guidelines for an outcomes-based LED system. The policy framework of public sector M&E in South African government is explored before recommendations are made on the basis of good practice guidelines from the selected international systems and the World Bank. The concept ‘local economic development’ is contextualised and its manifestation in South African policies and practice explored to demarcate the roles of various role players, but local government in particular, in promoting LED. A review of LED-related literature produced a comprehensive list of potential LED interventions. These interventions were categorised into business development, locality improvement, community development, or improved governance interventions. Specific programmes and projects from practice were summarised within each intervention. For each of the identified LED interventions, generic outcome statements and objectives are formulated, followed by concrete contextual output and outcome indicators. The developed indicators are partly derived from existing indicators used to measure development results, but primarily developed from the implied end result captured in the objectives and outcome statements of each intervention. The LED indicator framework was reviewed by selected M&E and LED experts for final refinement and comments. The systematic evaluation of LED results based on well-designed evaluation studies that incorporate the strengths of the various approaches to M&E can enable the identification of the most promising, best return-on-investment LED interventions, as determined by the real, accurate results of these interventions. This can improve strategic policy and management decisions so as to maximise the limited available resources for LED and ensure the greatest positive economic and social development impact.
AFRIKAANSE OPSOMMING: Bewysgedrewe beleidmaking en uitkomsgerigte bestuur is daarop ingestel om die prestasie van organisasies, beleide en programme te verbeter, deur dit moontlik te maak om die vordering en resultate soos benodig vir bestuur en beleidsbesluite akkuraat te meet. Binne die konteks van die ontwikkelingstaat, maak ‘Plaaslike Ekonomiese Ontwikkeling’ (LED) gebruik van die ontwikkelingsbeplanning en implementeringskapasiteit van plaaslike regerings om ekonomiese voordele vir die lokaliteit te bevorder en sodoende werkloosheid, armoede en markmislukking op plaaslike vlak aan te spreek. Alhoewel die bevordering van die ekonomiese welvaart van burgers ‘n kritiese doelwit van plaaslike regerings is, word plaaslike regerings se vermoë om met sekerheid te bepaal of die gewenste resultate deur aksies bereik is, deur die afwesigheid van spesifieke aanwysers vir die meting van LED belemmer. Die doel van hierdie proefskrif is om sistematiese en toegewyde evaluering van die resultate van LED-intervensies in Suid-Afrikaanse plaaslike regerings te bevorder. As sulks, verskaf dit riglyne vir ‘n uitkoms-gerigte stelsel vir die monitering en evaluering (M&E) van LED in Suid-Afrika, sowel as ‘n raamwerk van generiese uitkoms- en uitsetaanwysers vir alternatiewe LED-intervensies binne die konteks van openbare sektor monitering en evaluering. Die proefskrif begin met ‘n oorsig van evalueringsnavorsingsgeskiedenis, die konseptualisering van ‘Monitering’ en ‘Evaluering’ en kategorisering van verskillende benaderings tot evaluering. Dit verken beste praktyke vir die daarstelling van M&E in organisasies, beleide of programme, om daardeur spesifieke riglyne vir die ontwikkeling van M&E-stelsels, die ontwerp en implementering van evalueringstudies, die aanbieding van bevindinge en die ontwikkeling van aanwysers te spesifiseer. Hierdie dien as ‘n basis vir die latere verkenning van die uitdagings in die evaluering van LED en die daarstel van riglyne vir ‘n uitkoms-gerigte LED-stelsel. Die beleidsraamwerk vir M&E in die Suid- Afrikaanse openbare sektor word verken voor voorstelle ter verbetering gemaak word aan die hand van die beste praktyk riglyne van geselekteerde internasionele stelsels, asook die Wêreldbank. Die konsep ‘plaaslike ekonomiese ontwikkeling’ word gekontekstualiseer en die voorkoms daarvan in Suid-Afrikaanse beleid en praktyk word verken om sodoende die rol van verskillende rolspelers, maar veral plaaslike regering, in die bevordering van LED te onderskei. ‘n Oorsig van LED-verwante literatuur lewer ‘n uitgebreide lys van potensiële LEDintervensies. Hierdie intervensies word gekategoriseer as besigheidsontwikkeling, lokaliteitsverbetering, gemeenskapsontwikkeling of verbeterde regeringswyse intervensies. Spesifieke programme en projekte uit die praktyk word as voorbeelde van elke intervensie aangehaal. Vir elk van die geïdentifiseerde LED-intervensies word generiese uitkoms- en uitsetstellings geformuleer, gevolg deur konkrete, gekontekstualiseerde uitkoms- en uitsetaanwysers. Die aanwysers is tot ‘n mate afgelei van bestaande aanwysers wat aangewend word om ontwikkelingsresultate te meet, maar is hoofsaaklik ontwikkel uit die geïmpliseerde eindresultaat soos vervat in die geformuleerde doelwitte en doelstellings vir elke intervensie. Die ontwikkelde aanwyserraamwerk wat ontwikkel is, is verder verfyn op grond van terugvoer vanaf geselekteerde deskundiges op die gebied van M&E en LED. Die sistematiese evaluering van LED-resultate gegrond op goed-ontwerpte evalueringstudies, inkorporeer die sterk punte van verskeie benaderings tot LED, bevorder die identifisering van die mees belowende en lonende LED-intervensies soos bepaal deur die werklike, akkurate resultate van hierdie intervensies. Hierdie kan ‘n bydrae tot verbeterde strategiese beleids- en bestuursbesluite lewer en sodoende die beperkte beskikbare hulpbronne vir LED maksimeer en die grootste positiewe ekonomiese en sosiale ontwikkelingsimpak verseker.
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Robertson, Robert W. "Total Quality Management and local government in Canada : practice, problems and prospects." Thesis, University of Stirling, 2000. http://hdl.handle.net/1893/26670.
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In recent years, Total Quality Management has increasingly become a management approach embraced by public and private sector organisations worldwide. Although adopted initially by the private sector, Total Quality Management strategies have recently - and increasingly - been used by public sector organisations. However, public sector, particularly local government, experience with Total Quality Management has not been as systematically documented as private sector cases. Implementation issues in the public sector such as, problem identification, including the definition and distinction between the concept of customer and citizen; results; alternatives; and, performance measures differ significantly from private sector counterparts. Identification and documentation of these implementation issues are prerequisite requirements for the improved application of Total Quality Management in the public sector. The purpose of this research study, which was supported by the Canadian Association of Municipal Administrators, is to examine the Total Quality Management efforts being undertaken by local governments in Canada. The analysis includes a survey of Canadian municipalities to assess the general state of Total Quality Management efforts at the local government level. These survey data are compared with similar studies recently completed at the local government level in both the United Kingdom and the United States. In addition, the research study includes a more detailed review of specific cases to critically assess the use of TQM; and, to provide a "best practices" assessment of the application of Total Quality Management at the local government level in Canada. The intention is to identify the principles of Total Quality Management through the survey and case analysis, which can identify problems and concerns associated with TQM; and, provide a model for other public sector organisations - particularly local governments - attempting to implement Total Quality Management. The results of these inquiries confirm that local governments in Canada are generally cognisant of the principles of Total Quality Management and continue to explore TQM applications. For the most part, Total Quality Management has proven successful within local governments in Canada. In addition, the results suggest that local governments considering Total Quality Management should undertake an in-depth corporate strategic assessment or planning exercise prior to initiation of a formal quality program and recognise their own unique strengths and weaknesses. Most importantly, the Total Quality Management concepts best suited for any specific organisation, including local governments, must be clearly identified; understood; supported, particularly by managers; and, strategically used rather than the universal application of all Total Quality Management principles.
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McCoy, Grainne. "The role of local government in conflict management : Portadown the case study'." Thesis, University of Ulster, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.429993.
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Kwada, Zachariah Daniel. "A fiscal decentralisation strategy for innovative local government financial management in Botswana." Thesis, Stellenbosch : Stellenbosch University, 2007. http://hdl.handle.net/10019.1/85388.
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Thesis (MPA)--Stellenbosch Univeristy, 2007.ENGLISH ABSTRACT: Decentralisation is a growing phenomenon worldwide. However, the detail of its implementation determines whether desired objectives are achieved or not. The thesis extensively interrogates this concept from economic, philosophical and political theoretical perspectives, with emphasis on the economic rationale. An international perspective has also been utilised for informing the investigation. Reference is made, in this regard, to both federal and unitary states of the developed and developing world. Botswana, a unitary and developing African country, has been found to be facing more or less the same challenges that undermine the desired benefits of fiscal decentralisation in all developing countries. However, political maturity (which is a prerequisite for decentralisation reforms) - a predictably stable commodity in Botswana -sets it apart from most other developing, if not all, African countries. With regards to decentralisation, a number of considerations framed the analysis. Firstly, the established consecutive approach to Botswana 's centralised economic planning and management has been found to be counter-productive to the financial decentralisation process. This has resulted in an over-regulated local public sector that is not conducive for taking stock of local initiative and being innovative in local affairs, mainly due to an ambiguous institutional framework. Secondly, an ad hoc financial transfer mechanism, that is neither stable nor predictable, clearly undermines integrated financial management and strategic fiscal planning at municipal level. Thirdly, a one-size-fits-all approach to the assignment of expenditure responsibilities to all municipalities, small and large, as well as urban and rural, serves as another constraint. Finally, a lack of stable and buoyant sources of own revenues, as well as inadequate capacity to utilise fully the already existing internal revenues, has created grant economies that survive on a principle of beggar-thyneighbour to actualise their mandates. This? in turn undermines their? significance for the electorates at local level who turn to the national government even for minor local issues that should be addressed within the areas of local jurisdiction.The thesis concludes with recommendations regarding a redesign of the institutional framework, intergovernmental financial transfers, expenditure assignments and generation of internal revenue. It is critically important that the Government of Botswana should develop a strong policy framework, build a strong consensus within the political and bureaucratic circles and coordinate and integrate these reforms through strong capacity-building mechanisms at local governments. Finally, the capacity of the national government to monitor the process cannot be overemphasised. That is, the decentralisation process should initially be centralised with gradual decentralisation processes to allow for flexibility well aware of the fact that decentralisation structures are always in transition.
AFRIKAANSE OPSOMMING: Desentralisasie is wel 'n wereldwye verskynsel, maar suksesvolle implementering vereis aandag aan detail. Die desentralisasiekonsep word in hierdie tesis grondig ondersoek vanuit 'n ekonomiese, filosofiese, sowel as politieke perspektief. Die rol van ekonomiese beginsels in die desentralisasieproses geniet spesiale verwysing. Om die ondersoek so omvattend moontlik te maak is internasionale bronne geraadpleeg, afkomstig vanuit sowel federale as unitere state asook uit ontwikkelde en ontwikkelende lande. Botswana, 'n ontwikkelende Afrika land met 'n unitere staatsvorm, ondervind uitdagings wat, soos in enige ander ontwikkelende land, die voordele van fiskale desentralisasie ondermyn. Politieke volwassenheid en stabiliteit is van die voorvereistes waaraan 'n staatsbestel moet voldoen om desentralisasie suksesvol toe te pas. Gelukkig skiet Botswana in die opsig geensins tekort nie, inteendeel, dit is juis hierdie eienskap wat hom van die meeste - indien nie alle ander - Afrikalande onderskei. Heelwat oorweging is geskenk aan die bepalende faktore rondom desentralisasie. Botswana se gevestigde gesentraliseerde ekonomiese beplanning- en bestuurstelsel is gei'dentifiseer as die belangrikste teenproduktiewe struikelblok wat die finansiele desentralisasieproses ontspoor. Kenmerkend van 'n sentralistiese institusionele raamwerk is 'n oorgereguleerde plaaslike openbare sektor wat nie die skep van eie inisiatief en ondernemende bestuur bevorder of ag op die belangrikheid daarvan slaan nie. Tweede in belangrikheid is 'n onstabiele, ad hoc finansiele oordragmeganisme waarop daar nie peil getrek kan word nie en wat pogings om gei'ntegreerde finansiele bestuurspraktyke en strategiese fiskale beplanning op munisipale vlak te vestig, belemmer. Die derde hindernis is die owerhede se onwilligheid om te besef dat daar geen pasklare benadering bestaan wat by al die uiteenlopende tipes (in terme van grootte en ligging, plattelands tot stedelik) plaaslike besture verantwoordelik bestedingspraktyke sal vestig nie. Laastens is 'n wydlopende gebrek aan stabiele en lewenskragtige, eie inkomstebronne, sowel as onvoldoende kapasiteit om reeds beskikbare, interne belastinginkomste doeltreffend aan te wend, nadelig vir plaaslike regering. Pogings om te verseker dat 'n eie plaaslike raad so 'n groot as moontlike toekenning uit die staatskas ontvang, veroorsaak dat aanliggende rade dan nie hulle regmatige deel ontvang nie. Plaaslike rade se oormatige afhanklikheid van die sentrale regering vir finansiele oorlewing, ondermyn die legitimiteit van plaaslike politici. Laasgenoemde soek gewoon te maklik die oplossing vir 'n plaaslike probleem by die sentrale regering, eerder as om dit self aan te durf Die tesis sluit met aanbevelings oor 'n herontwerpte institusionele raamwerk wat kan lei tot sinvoller finansiele tussenregeringsoordragte, taakgedrewe uitgawes en die skepping van eie, interne belastingbron. Dit is van kritieke belang dat die regering van Botswana 'n stewige beleidsraamwerk ontwikkel en dan konsensus daaroor verkry tussen die politici en burokrasie. Die integrasie en ko-ordinasie van hierdie hervormings kan slegs geskied indien dit gepaard gaan met lewenskragtige kapasiteitsontwikkeling op plaaslike bestuursvlak. Die sentrale regering sal egter eweneens eie kundigheid moet ontwikkel om die proses te monitor, want die desentralisasieproses sal aanvanklik vanaf die middelpunt geskied en geleidelik uitkring. Dit sal buigsaamheid en begrip verg omdat desentralisasie in wese voortdurende oorgang impliseer.
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Mhlongo, Nozipho Felicity. "Transparency in supply chain management : a South African local government case analysis." Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86626.
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Thesis (MPA)--Stellenbosch University, 2014.ENGLISH ABSTRACT: This study was conducted to assess transparency in Supply Chain Management (SCM) at local government. The case study of eThekwini Municipality as an institution at the local sphere of government was used to explore the objectives of the study. Fundamentally, institutions such as municipalities and municipal entities, by virtue of being the closest to the people, play an important role of rendering basic services that are aimed at improving living standards of local communities. Therefore, purchasing of goods and/ or services through SCM should strictly comply with specific legislation, policies and regulations which are implemented to achieve standard norms and principles in execution of these duties. One of these requirements is achieved by adhering to transparency in procurement processes. Ultimately, adherence to the principle of transparency in SCM results to openness in decision-making and integrity of the entire process. In this study, these considerations were explored at eThekwini Municipality’s SCM and qualitative analysis of secondary data against SCM legislation, policies and regulations were extensively investigated to establish the extent to which the SCM processes had adhered to transparency. The findings of the analysis as primarily guided by the Auditor-General’s (AG’s) audit outcomes since the launch of “Operation Clean Audit” established that the municipality had not received a clean audit during the period of review from the 2009/2010 to 2011/2012 financial years. The findings pointed to a number of issues regarding SCM irregularities, exceptionally high irregular expenditure (with a net regression of 12% in the financial year 2010/2011), abuse of contract deviations, failure of the accounting officer to give reasons in writing for irregular expenditure and non-compliance with applicable laws and regulations. This state of affairs had led to the municipality making a prognosis of the internal issues which placed them at risk. These issues informed the development of a strategy to implement austerity systemic and financial management measures to mitigate the identified risks. The findings of the study concluded that the importance of adherence to transparency results in sound decision-making, promotes access to information to the public and other stakeholders, increases integrity of processes, and prevents opportunities of fraud and maladministration.
AFRIKAANSE OPSOMMING: Hierdie studie is uitgevoer om deursigtigheid te evalueer in Voorsieningskettingbestuur op plaaslike regering. Die gevallestudie van eThekwini Munisipaliteit as 'n instelling op die plaaslike vlak van regering is gebruik om die doelwitte van die studie te verken. Fundamenteel speel instansies soos munisipaliteite en munisipale entiteite ‘n belangrike rol in die lewering van basiese dienste wat gemik is op die verbetering van lewensstandaarde van plaaslike gemeenskappe, omdat hulle die naaste aan die mense is. Daarom moet die aankoop van goedere en / of dienste deur Voorsieningskettingbestuur streng voldoen aan spesifieke wetgewing, beleid en regulasies wat geïmplementeer is om standaard norme en beginsels in die uitvoering van hierdie pligte te bereik. Een van die vereistes kan aan voldoen word deur deursigtigheid in die verkryging prosesse. Uiteindelik sal die nakoming van die beginsel van deursigtigheid in Voorsieningskettingbestuurdie openheid in besluitneming en integriteit van die hele proses tot gevolg hê. In hierdie studie, was die oorwegings ondersoek by die eThekwini Munisipaliteit se Voorsieningskettingbestuur en ‘n kwalitatiewe analise van sekondêre data teen Voorsieningskettingbestuur wetgewing, beleid en regulasies was intens ondersoek om die mate waarin die Voorsieningskettingbestuur prosesse voldoen het aan deursigtigheid, te bepaal. Die bevindinge van die analise was hoofsaaklik gelei deur die Ouditeur-Generaal se oudituitkomste sedert die bekendstelling van "Operasie Skoon Oudit ", en dit het gewys dat die munisipaliteit nie 'n skoon oudit gehad het gedurende die tydperk van die hersiening van die 2009/2010 tot 2011/2012 finansiële jaar nie. Die bevindinge het gewys op 'n aantal kwessies rakende Voorsieningskettingbestuur ongerymdhede, buitengewoon hoë onreëlmatige uitgawes (met 'n netto agteruitgang van 12 % in die finansiële jaar 2010/2011), die misbruik van kontrak afwykings, nalating van die rekenpligtige beampte om redes te gee vir die afskryf van onreëlmatige uitgawes en nie- nakoming van die toepaslike wette en regulasies. Hierdie toedrag van sake het daartoe gelei dat die munisipaliteit 'n prognose gemaak het van die interne kwessies wat vir hulle ‘n risiko was. Hierdie kwessies het gelei tot die ontwikkeling van 'n strategie om sistemiese en finansiële bestuur maatreëls in te stel om die geïdentifiseerde risiko's te verminder. Die bevindings van die studie dui daarop dat die nakoming van deursigtigheid lei tot gesonde besluitneming, bevordering van toegang tot inligting aan die publiek en ander belanghebbendes, en dat dit die integriteit van prosesse verhoog, en geleenthede vir bedrog en wanadministrasie voorkom.
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Thomas, James. "An analysis of the effectiveness of total quality management in local government /." La Verne, Calif. : University of La Verne, 2003. http://0-wwwlib.umi.com.garfield.ulv.edu/dissertations/fullcit/3102441.
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Cashen, Kevin M. "A compilation of necessary elements for a local government continuity of operations plan." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 2006. http://library.nps.navy.mil/uhtbin/hyperion/06Sep%5FCashen.pdf.
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Thesis (M.A. in Security Studies (Homeland Security and Defense)--Naval Postgraduate School, September 2006.Thesis Advisor(s): Ellen M. Gordon. "September 2006." Includes bibliographical references (p. 63-65). Also available in print.
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Krueger, Eric L. "A transaction costs explanation of inter-local government collaboration." Thesis, University of North Texas, 2005. https://digital.library.unt.edu/ark:/67531/metadc4862/.
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This study develops a model of collaboration choice among city governments. The theoretical model suggests that collaboration is a function of transaction costs that vary with different institutional arrangements utilized in cities, as well as the degree of competition between cities. This study argues that cities facing high transaction costs and high competition are less likely to participate in collaboration and to participate less deeply. Underlying these environmental factors are resource factors that create incentives for cities to collaborate for efficiency gains, which affect both the decision to collaboration and the depth of collaboration. Eleven hypotheses are presented to explain why cities choose to participate in collaboration in the first stage of the analysis and how deeply they collaborate in the second stage. Utilizing a Heckman model of this two-stage process, I find broad support for a number of variables that measure each of these theoretical constructs.
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Nyende, Juma. "Natural resources management in the Lake Victoria region of East Africa : a study in multi-level government." Thesis, Cardiff University, 2011. http://orca.cf.ac.uk/15522/.
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This thesis explores the strengthening of multi-level government in the management of the Lake Victoria region’s environment and natural resources. It observes that the historic problem of state-centralism continues to significantly contribute to environmental degradation in the Lake region, which has of late escalated to a level that requires urgent attention, if the already devastating consequences are to be mitigated and avoided in the future. It is particularly observed that while the issues of insufficient local participation and regional coordination standout prominently among the major underlying causes for resource degradation in the Region, the concept of multi-level government has not been given the attention that it deserves. Owing to its local importance and trans-boundary status, the Lake region requires concerted management involving the local, national and regional levels. Unfortunately, the synergy among those levels of government is still weak despite the tremendous opportunities offered by several recent developments, including a significant review of local government and various environmental laws. Also, despite its potential and achievements so far, the recently revived East African Community (EAC), whose mandate includes natural resources management, is yet to position itself as an effective supra-national institution. Much as the current legal and institutional frameworks tend to suggest an increasing level of engagement with other levels of government, this development tends to be drawn back by several inhibitions, both in design and at a practical level. The thesis concludes that unless, the institutional structures for natural resources management are reviewed and strengthened in a manner that logically distributes powers and functions at the local, national and regional levels, the other positive measures so far in place are likely not to achieve their desired outcomes.
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Kroukamp, Hendri. "South African local government performance : satisfactory to be globally competitive?" Journal for New Generation Sciences, Vol 6, Issue 1: Central University of Technology, Free State, Bloemfontein, 2008. http://hdl.handle.net/11462/495.
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Published ArticleThe changes brought about by global competitiveness place increasing pressure on local government to deliver more and better services to communities. To determine whether South Africa has benefited from globalisation per se in terms of improved performance, performance management in the South African local government needs to be investigated through benchmarking the prerequisites for such a system set, and an appraisal of the performance of local government in South Africa since 1994. Strategies for improved performances to be globally competitive will furthermore be advanced.
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Hermanus, Nosipo Albertina. "An assessment of the level of performance management in Mnquma local municipality." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/6509.
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Mnquma Local Municipality is located in the South Eastern part of the Eastern Cape Province. This category B municipality falls under the jurisdiction of the Amathole District Municipality (ADM) and comprises of an amalgamation of the former Butterworth, Ngqamakhwe and Centane TRC’s, Mnquma Municipality shares borders with three other local municipalities i.e. Mbhashe, Intsika Yethu and Great Kei Municipalities. In previous years this municipality was surrounded by violence, maladministration and mismanagement of funds. In 2009, Mnquma municipality received a disclaimer audit opinion. The bases for disclaimer are: - Consumer debtors who were disclosed at R13, 4 million on the face of the statement of financial positions and to the annual financial statements; and this amount did not agree with debtor’s age analysis; - Auditor-General was unable to confirm the exact amount of debtors removed from the accounting system; - Limitations placed on the scope of work and municipal records not permitting the application of alternative audit procedures; - Trade Creditors not supported by adequate documentation and supplier reconciliations did not have adequate alternative system of ensuring that all goods and services received prior to year-end, not paid but were accrued; and number of items that were recorded incorrectly. “The municipality adopted the PMS framework by March 2008. It was implemented and Councillors played a pivotal role in the implementation, monitoring and evaluation of theIDP. Cluster meetings set and received performance reports on quarterly basis. Directorates produced monthly performance reports and submitted them to the Executive management and the Executive Mayor respectively. The PMS was cascaded down to lower levels. Managers reporting to Directors had signed Accountability Agreements, while employees below signed Performance promises. It should be stated that there were some challenges on the implementation process. The Framework was implemented for the first time and institution was in a learning curve”. (N. Pakade: 2009). The municipal manager agreed that the institution was in a learning curve even though he commended the good work of councillors, it is not all councillors who know exactly what they are supposed to be doing in monitoring the municipal performance management systems. This has been proved by areas which still do not have electricity, roads and some no running clean water. There were some improvements in 2010 Financial Statements because the municipality received an unqualified audit opinion, but the in- fighting amongst councilors still existing that affect municipal performance in regard to provide local communities with basic needs. The irregular expenditure continued to be incurred where two different security companies were appointed by Executive Mayor and Municipal Speaker to prevent each other in entering the municipal premises because of disagreements about the reappointment of the municipal manager. Mnquma municipality does not have an Executive Mayor due to councilors who fired the mayor. The Mnquma councilors’ in fighting affects local communities in a negative way that contributes to municipal bad performance.
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McIlrath, Lawrence Ryan. "Local government management implications due to the shift in the local economic development policy / Lawrence Ryan McIlrath." Thesis, North-West University, 2004. http://hdl.handle.net/10394/651.
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Campbell, Carol. "'Scottishness', 'Partnership' and 'Efficiency' : exploring devolved school management and local government reorganisation within the local education system." Thesis, University of Strathclyde, 1999. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=23747.
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This thesis explores the reorganisation of schools and education authorities in Scotland. National implementation of Devolved School Management (DSM) began in 1994. Two years later, Local Government Reorganisation (Reorganisation) occurred. Each policy signified a reorganisation of the education system. The thesis argues the need to consider the combination of DSM and Reorganisation in policy and practice, particularly for the roles and relationships of schools and education authorities. Therefore, the initiation, interpretation and implementation of DSM and Reorganisation over time and across 25 schools and 11 education authorities are researched. There is no previous research on this specific area of inquiry. Hence, the thesis is exploratory. The thesis develops debate about research and analyses of education policy. Influenced by and seeking to develop policy sociology, the method is qualitative. DSM and Reorganisation are interpreted within their historical, political, cultural, social, economic and institutional contexts. The need to explore issues of and linkages between structure and agency is debated. Consideration of discourse is developed to explore the nature of policies, perceptions of persons involved, the linkages to previous developments and the discursively articulated influence of structure and agency. It is suggested three central discourses characterise Scottish education policy. 'Scottishness' posits the distinctive, collective and egalitarian nature of Scottish education. The post-war 'Partnership' advocates a 'national system, locally administered' promoting 'equality of opportunity'. Both discourses have been challenged since the 1970s by an economic discourse of 'Efficiency' valuing market forces and managerialism. The thesis explores the developing and dynamic discourses and the perceptions and practices of policies at school and education authority levels. The perception and promotion of a 'Scottish dimension' within a British state and arguably global reorganisation of education indicates the complex inter-relationships between structure and agency, as articulated in discourses and affecting developing policies such as DSM and Reorganisation.
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Elema, Nico M. "The cost effective implementation of integrated spatial management information systems in local government." Thesis, Stellenbosch : Stellenbosch University, 2006. http://hdl.handle.net/10019.1/20751.
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Thesis (MBA) -- Stellenbosch University, 2006.ENGLISH ABSTRACT: Management within Local Government are increasingly required to report on the various spatially related projects and initiatives within their jurisdiction. As Information Technology develops, various electronic systems are implemented within the organisations, not only assist in the reporting. but also to fulfil the data requirements in relation to maintenance, capturing and storing of data. In order to fully adhere to the reporting needs, systems are also increasingly required to integrate, and in so doing, provide access to more data in the organisation. But as the reporting requirements are often clear, the cost in implementing the required systems elude implementers. One of the reasons for costs being unclear stems from a need for integrated systems to help implementers to understand the cost factors which drive costs, and in so doing, enabling them to manage costs incurred in projects better. By means of a literature review, the spatial information needs within Local Governments are investigated, fol1owed by the investigation of solutions to address the spatial needs. As a solution, an Integrated Spatial Management Information System (ISMlS) is discussed. Seven primary cost fac tors are identified and discussed to assist in the better understanding of the relevant cost factors. These cost factors include data, software, hardware, training requirements, customisation, maintenance and time constraints. Each cost factor is discussed in detail, and the potential impact it might have on the total cost of a project investigated. A method measuring the success of a project is also discussed, whereby the total cost 10 implementing an ISMlS is related to the number of active users as expressed in cost-per-seat. The relationship between the different types of users within a local municipality, their function and the impact the cost factors can have on the use and cost-per-seat calculation are also discussed. To illustrate the impact, three different scenarios are discussed. each with variable cost factors. It is found. that the management of cost factors can greatly increase the use of a system, and thereby make the implementation of the system more cost .. effective. Finally the concept of cost-benefit analysis (CBA) is also discussed, providing a concept whereby the costs can be measured against benefits, where the aim is to implement an ISMIS where the benefits outweigh the costs.
AFRIKAANSE OPSOMMING: DaaT word al hoe meer van die bestuur in pJaaslike owerhede verlang. om verslag te lewer oor verskeie ruimtelike projekte en inisiatiewe in hul owerheidsgebied. Met die ontwikkeling van Informasie Tegnologie word verskeie clcktroniese stelsels ge-implementeer om nie net aan die versJaggewingbehoeftes te voldoen nie, maar oak die instandhouding. datavaslegging en stoor van data te ondersteun. Om ten volle aan die verslagewingbehocftes te lean voldoen, word daar ook al hoe meer van stelsels verlang om te integreer, om sodoende toegang tot meer datastelle in die organisasie te gee. Maar terwyl die versJaggewingbehoeftes gewoonlik duidelik is, is die kostcs om relevante stelsels te integreer gewoonlik onduidelik. 'n Rede waarom kostcs onduidelik mag wees, spruit uit die behoefte vir implimenteerders van gelntegreerde stelsels am faktore wat kostes dryf te begryp, en sodoende kostes beter te lean bestuur. Deur middel van 'n literatuurstudie is die ruirntelike behoeftes binne plaaslike regenng ondersoek, gevolg deur 'n ondersoek na moontlike oplossings om die ruimtelike behoeftes aan tc spreek. As 'n opiossmg, word 'n Gclntegreerde Ruimtelike Bestuursinligting Stelsel (GRBS) bespreek. Sewe primere kostefaktore word geldentifiseer en bespreek om 'n beter begrip te ontwikkel van die relevante kostefaktore. Hierdie kostefaktore sluit data, prograrnmatuur, apparatuur, opleidingsbehoeftes, doelgemaakte programmatuur, instandhouding en tydsbepcrkings in. Elke kostefaktor word in detail bespreek, en die potensiele impak wat dit op die totale koste van 'n projek mag he, word ondcrsoek. 'n Metode om die sukses van 'n projek te meet, word ook bespreek, waarvolgens die totale koste om 'n GRBS te implementeer gemeet word teen die totale aantal aktiewe gebruikcrs van die stelsel, soos uitgedruk in koste-per-gebruiker. Die verwantskap tussen die verskillende gcbruikers in 'n plaaslike munisipaliteit, hul funksics en die irnpak wat die kostefaktore kan he op die gebruik en koste-per-gebruiker-berekening word oak bespreek. Om die impak te illustrcer, word drie verskillende voorbeelde bespreek, elk met veranderende kostefaktore. Daar is gevind dat die bestuur van kostefaktore die gebruik van die stelsel grootliks laat toeneem, wat sodoende die implementering van die GRBS meeT koste effektief maak. Laastens word "koste-voordeel analise" as konsep bespreek, waarby koste teenoor voordeel gemeet kao word, om sodoende '0 GRBS te ontwikkel waar die voordele die kostes cortref.
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Cope, Stephen. "The making of spending cuts in local government : a case study of four English local authorities, 1984/85." Thesis, London School of Economics and Political Science (University of London), 1994. http://etheses.lse.ac.uk/1308/.
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The thesis focuses on the making of spending cuts in local government in the mid-1980s. It examines how four English local authorities - Bedfordshire County Council, Kent County Council, Knowsley Metropolitan Borough Council, and Stockport Metropolitan Borough Council - made spending cuts in the financial year, 1984/85. The research is based on a comprehensive set of interviews of the significant actors in each of the four local authorities and an examination of the relevant documents produced by the local authorities, plus an extensive literature survey. After exploring the significant methodological problems in defining and measuring local authority spending, the thesis examines to what extent the four local authorities cut their spending, why they curbed their spending, and how they made spending cuts. Furthermore, it looks at specific case studies where local authorities cut their spending, including, for example, decisions to contract-out school cleaning, to terminate grant funding of sheltered housing, and to work with a voluntary organisation in providing day care for the elderly. The thesis outlines the major findings of the research, compares the research findings with those of other research projects, and constructs a theory of cutback management in local government. This theory challenges many of the conventional wisdoms surrounding cutback management. Both the dominant rationalist and incremental models of cutback management are explored and tested in light of the research evidence. The thesis finds that both models provide only limited explanations of cutback management in local government. As a result of their theoretical shortcomings a refined model is formulated, which provides a far more plausible basis upon which to understand cutback management in local government. The thesis offers both new empirical and theoretical analysis of the making of spending cuts in local government.
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Stoney, Christopher. "Strategic management in local government : a theoretical and empirical investigation; a study in political economy and organisational change." Thesis, Leeds Beckett University, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.339586.
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Dempsey, Kate. "Values in Leadership: Approaches of Victorian Local Government Managers." Thesis, 2006. https://vuir.vu.edu.au/520/.
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Since the 1980s the public sector in Australia, including local government, has been imbued with the language of business management. In part, this has occurred because other levels of government have brought changes to the operation of local government and also because public sector managers have accepted the conventional wisdom that the private sector provides the better model for managing large organisations. But how useful is this way of operating in the public sector? This thesis argues that local government management continues to be 'captured' by the dominant ideology of neoliberalism. This ideology has shaped the politically conservative policies of many western countries and is based on economic theories of public choice and agency, which essentially argue that the market is the key sphere of influence that, if it is left to regulate itself without undue government intervention, inevitably brings order and prosperity. The neoliberal theory of the market - economic rationalism - still appears to dominate language and thinking within local government, and this may not be in the best interests of either local government organisations or the communities they serve. Management theories arising from the private sector, in the main, do not take account of the direct engagement of local government with local communities, the ethic of service, the breadth of services provided and the political environment of local government. Nor do they fully address issues such as the impact on the practice of management of CEO values, worldviews and unconscious motivations. This research aims to take account of the rich unspoken, unconscious meanings in human dialogue and interaction. In order to gain a deeper understanding of the breadth of experience in being a local government CEO, the researcher conducted face-to-face semistructured interviews with 18 (23per cent) of Victorian local government CEOs. Then the researcher observed one local government CEO at her workplace, over a period of six months. The thesis draws on socio-analytic theory to look beyond currently popular management theories, with their emphases on rationality and instrumentality, to examine the beliefs and motives local government CEOs bring to their work. It concludes that local government is not a non-profit variant of private enterprise and that the importation of business language and tools has damaged local government's service role. It argues for a renewal of commitment to the values of service and to leadership that encompasses both rational and non-rational aspects of managing people. The real work of the leader is to participate in a relationship with staff that acknowledges that projections, splitting and denial do occur and to be patient with their effects. The more able a leader is to contain the projected fantasy material of those around her, the better leader she will be.