Journal articles: 'Life insurance corporation'

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Prasad, R. Sivarama, and R. S. NSharma. "Growth of Indian Life Insurance Density and Penetration." Ushus - Journal of Business Management 16, no. 1 (January 1, 2017): 1–20. http://dx.doi.org/10.12725/ujbm.38.1.

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The Government of India nationalized insurance industry in 1956 on 19th Januaryleading to the amalgamation of154 Indian, 16 non-Indian Insurers and 75 provident societies, in total 245 Indian and foreign insurers, to form the Life Insurance Corporation of India. The Life Insurance Corporation of India, a public sector corporation, enjoyeda monopoly in the business for four decades until the entry of private life insurers with foreign joint ventures having 26% Foreign Direct Investment(FDI).As per one of the major recommendations of Sri R N Malhotra committee, on 19th April 2000, Insurance Regulatory and Development Authority was set up by the Government of India through the passing of an act of the Parliament. The IRDA aimed to promote insurance and protect the insured. Since its formation, the IRDA has been proving itself successful in promoting orderly growth and development in Indian Insurance sector. This study is an attempt to study life insurance density and penetration in Indian life Insurance industry toassess the growth in theexpansion of life insurance business in India. An analysisis made, and some conclusions are drawn with the help of growth percentages and trend calculations

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Kaur, Rupinder. "Awareness of Policyholder in Life Insurance Corporation Policies." Mathematical Statistician and Engineering Applications 70, no. 2 (February 26, 2021): 1095–103. http://dx.doi.org/10.17762/msea.v70i2.2163.

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When it comes to economic growth and development, the insurance business is often regarded as one of the most crucial sectors, especially in a country like India. Awareness-raising is a critical component of an integrated strategy for expanding the insurance market. There was a rising knowledge of the benefits and viability of life insurance in the 19th century, but many Indians still believed that purchasing such a policy meant intentionally courting death. Despite the fact that insurance provides invaluable protection for everyone, life insurance is frequently referred to as "Registration for Death" in the local languages of India. Identifying the demographics of the sample population and gauging policyholders' knowledge with LIC's services are the key objectives of this research. This study provides inspiration for raising brand awareness among consumers. Primary information is needed for the research. Three hundred policyholders were interviewed using a predetermined interview schedule and a basic random sample technique to collect primary data. The growth of the Indian economy relies heavily on the life insurance industry. Life insurance is a company that provides consumers with long-term financial solutions.

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Rao, Dr D. Jaganmohana, and V. Narasimha Rao. "Sales Force Environment in Life Insurance Corporation of India – An Analysis." International Journal of Scientific Research 3, no. 1 (June 1, 2012): 240–45. http://dx.doi.org/10.15373/22778179/jan2014/79.

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Kumar, Dr Rakesh. "Disinvestment of Life Insurance Corporation of India." Asian Journal of Management and Commerce 3, no. 2 (July 1, 2022): 205–9. http://dx.doi.org/10.22271/27084515.2022.v3.i2c.158.

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Meenakshi, I. "A STUDY ON PREFERENCE OF POLICYHOLDERS ABOUT PUBLIC AND PRIVATE LIFE INSURANCE COMPANIES IN TIRUNELVELI DISTRICT." International Journal of Research -GRANTHAALAYAH 6, no. 4 (April 30, 2018): 105–10. http://dx.doi.org/10.29121/granthaalayah.v6.i4.2018.1485.

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There are currently, a total of 24 life insurance companies in India. Of these, Life Insurance Corporation of India (LIC) is the only public sector insurance company. All others are private insurance companies. The Life Insurance Corporation of India (LIC) is the largest life insurance company in India and also the country's largest investor. More and more new private insurance companies are coming up year after year. And, these new and private life insurance companies adopt aggressive marketing strategies to introduce their products and to tap the potential policyholders. It is witnessed that new policies like ULIPs are introduced by these new private life insurance companies. It is in this concept this study has been undertaken to assess and analyze the preference of policyholders towards insurance services offered by public and private life insurance companies in Tirunelveli district.

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Sumathisri, B. "Investors’ Preference towards Life Insurance Corporation of India." Asian Journal of Social Science Studies 2, no. 3 (September 12, 2017): 1. http://dx.doi.org/10.20849/ajsss.v2i3.174.

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Investments are both important and useful in the context of present day conditions of the economy. It is a common saying “One paisa saved is one paisa earned”. Life is a roller coaster ride and is full of twists and turns. Insurance policies are to safeguard against the uncertainties of life. The insurance principle comes to be more and more used and useful in modern affairs. Not only does it serve the ends of individuals, or groups, it tends to pervade and to transform modern social order, too. At this juncture, the extent to which Life Insurance goes to attract the investors has been undertaken in this study. The analysis of the data evidenced that investment were not determined by either income or education of the respondents, instead they understood the necessity of investment in life insurance for their future requirements which is said to be forced Investment. So, it has been concluded that making sound investment decision requires both knowledge and skill apart from other factors.

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Ishwar, Ahir Bhakti, and Vandana Pimple. "GENERAL INSURANCE COMPANY: AWARENESS AND SATISFACTION." SCHOLARLY RESEARCH JOURNAL FOR INTERDISCIPLINARY STUDIES 10, no. 73 (September 1, 2022): 17756–62. http://dx.doi.org/10.21922/srjis.v10i73.11681.

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A general insurance policy comprises a range of insurance plans other than life insurance products. The types of general insurance policies include motor insurance, health insurance, home insurance, marine insurance, travel insurance and so on. The general insurance policy offers coverage to policyholders to compensate their damages or losses incurred from a specific incurred. Life Insurance Corporation of India (LIC) is a monolithic firm from last few decades. Author emphasizes that more number of office with lower operating expense is the key to success. LIC has got both the advantages. After the successful enactment of economic reforms in life insurance sector in India, LIC of India has made numerous positive efforts to conquest the hearts of the people. LIC of India must increase their agent’s base to retain its leading market share because agents are the main pillar of the corporation. An augmented number will not only help the corporation to facet their noticeable presence in the market but also in turn help in growing their business volume too.

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Kakati, Dr Niranjan. "Changing Products of Life Insurance Corporation of India After Liberalization-an Overview." Indian Journal of Applied Research 1, no. 10 (October 1, 2011): 14–16. http://dx.doi.org/10.15373/2249555x/jul2012/6.

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Bala, Ms Neetu, and Dr H. S. Sandhu. "Analysis of Factors Influencing Agents’ Perception towards Life Insurance Corporation of India." International Journal of Industrial Marketing 1, no. 1 (June 28, 2011): 88. http://dx.doi.org/10.5296/ijim.v1i1.897.

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Life Insurance Corporation of India, the capital intensive business, provides the most important financial instrument to customers aimed at protection as well as long term savings. The Corporation reaches out to the people through the main traditional route of the agency model for the selling processes of the numerous complex need-based products. The agents help in marketing its policies by spreading the message of life insurance among the masses. They serve as the kingpin for insurance companies seeking to provide traditional and innovative products, and focal point for customers seeking to procure insurance coverage and long term savings. The present paper investigates the factors influencing agents’ perception towards Life Insurance Corporation of India. The study is based on a sample of 225 respondents taken from three cities of Punjab. Factor Analytic Approach has been performed for data analysis. The results of the factor analysis reveal that Staff co-ordination is the most important factor to influence agents’ perception followed by other six factors namely: (i) Customer target; (ii) Competitive advantage predicates; (iii) Material hallmarks; (iv) Promising products and process; (v) Service enhancement; and (vi) Exclusive attention. Moreover, analysis of one way classification has also been performed to test the significant differences among the various groups of respondents across the 23-item perception scale. The results demonstrate that no significant differences exist among various groups of respondents with respect to their perception towards Life Insurance Corporation of India.

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Deus, Ngaruko D., and Mathee T. Josephine. "Factors Influencing Performance of Life Insurance Services in Tanzania: A Case Study of National Insurance Corporation of Tanzania." Advances in Social Sciences Research Journal 1, no. 5 (September 30, 2014): 76–93. http://dx.doi.org/10.14738/assrj.15.443.

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I.IRULAPPAN, I. IRULAPPAN, and P. M. ROSELINE BINCY. "A Study on Service Quality in Insurance Industry With Special Reference to Life Insurance Corporation in Madurai District." Paripex - Indian Journal Of Research 3, no. 4 (January 15, 2012): 13–15. http://dx.doi.org/10.15373/22501991/apr2014/3.

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Suthakar, S., and T. Ragunathan. "A Study on Customers’ Perception Towards Life Insurance Corporation Products with Reference to Chennai City." International Journal of Professional Business Review 8, no. 8 (August 7, 2023): e02955. http://dx.doi.org/10.26668/businessreview/2023.v8i8.2955.

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Purpose: The objective of this study is to assess the level of customer perception towards Life Insurance Corporation in the city of Chennai. The study aims to identify the factors influencing customers' decision-making process in selecting life insurance products. Theoretical Framework: Life insurance is a crucial aspect of financial planning, providing protection to individuals and their families against unforeseen events such as accidental death or disability. In the current scenario, there are numerous insurance companies offering life insurance products, with public limited companies being the preferred choice for investment due to their ability to safeguard both the amount invested and the policyholder's life. Insurance companies play a vital role in promoting the well-being of individuals by offering protection against life risks. Design/Methodology/Approach: The data for this study was collected using a well-structured questionnaire and statistical techniques such as descriptive and percentage analyses were used to analyze the data. Findings: The study showed that research finding brings practical value in improving customer perception in Chennai. The Article identifies the key elements to enhance the customer perception. Research, Practical & Social implications: The study has fused the theory of service quality and customer perception. In addition, the study has systematized the relationship between the factors measuring the service quality of life insurance and customer satisfaction. Originality/value: The paper's originality and value assist policy providers to regulate and weigh the measure they have been using and adjust into a set of observed variables measuring the customers’ perception of Life Insurance Corporation in Chennai. This study provides new roadmap to a future study on customer Perception towards life insurance Corporation, a document for other research in the life insurance field.

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Kumari, Pushpa. "Life Insurance Corporation of India: A Catalyst to Development." Vision: The Journal of Business Perspective 6, no. 2 (July 2002): 19–27. http://dx.doi.org/10.1177/097226290200600203.

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The present paper finds how LIC has provided security to the masses, and how it has contributed greatly to the development of the economy through mobilising savings, making investments in development and development-augmenting activities, and in the process, generating employment. It is observed that insurance cover is not concentrated in only urban areas and among well-off individuals/groups; but is equally spread in rural areas and also provides social security to economically weaker/backward people. It is observed that the number of employees has decreased during the 90s. In the light of increasing insurance business, it clearly implies an enhancement in productivity. Its investment structure seems to have undergone a shift in favour of the Govt, securities&related items, and also corporate sector. However, investment in the social and development activities experienced a decreasing trend.

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Kumar, Rakesh, and Surender Singh. "A COMPARATIVE ANALYSIS OF PRIVATE INSURANCE COMPANIES AND LIFE INSURANCE CORPORATION OF INDIA." Sachetas 2, no. 1 (February 20, 2023): 27–37. http://dx.doi.org/10.55955/210004.

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The primary objective of this research is to carry out a comparative analysis of public and private life insurance providers in India. Because of its rapidly growing economy, India has become the most tempting market of insurance in the world. The public insurance company LIC had a monopoly in selling life insurance before the year 1999. There are now 23 independent life insurance firms operating in the market. All 24 life insurance companies operating in India were selected comparative analysis. Four variables Market Share, New Individual Policies Issued, Premium Income and Benefit Paid were taken for the comparative analysis of PICs and LIC. During the study period trend analysis was done and to test the significance of the hypothesis t-test was applied. The study concluded that in the all four variables LIC performance was better than the PICs.

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Pradeepa, S. "A Study on Women Policyholders’ Satisfaction towards The Performance of Life Insurance Companies in Chennai." Shanlax International Journal of Arts, Science and Humanities 11, S2-Feb (February 12, 2024): 82–88. http://dx.doi.org/10.34293/sijash.v11is2-feb.7427.

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The Insurance industry forms an integral part of the Indian financial market, The Insurance sector started up and new players entered the space before 25 years. At present in India have 24 life insurance companies. Satisfaction of policyholder is an important milestone in insurance products, especially the performance of insurance companies. In that LIC holds majority market share in life insurance industry for the past years. The objective of the study is to understand the policyholder’s satisfaction and the various factors contributing to the satisfaction level of performance of Life insurance Corporation of India. The primary data has collected by using the questionnaire and secondary data is collected by using journals, newspapers and the internet. The study area has limited to Chennai District. The reason to conduct the study in Chennai district is previously no researcher had done the women policyholder satisfaction towards Life insurance corporation products. The population Size has been determined using with the proper formula. Hence the sample size is determined 520 for this study. This study will help to identify the satisfaction level among the selected women policyholder by using with the different dimensions.

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Desalegne, Ezra L. "Some Issues Relating to Life Insurance under the Ethiopian Commercial Code." Journal of African Law 52, no. 2 (September 18, 2008): 190–217. http://dx.doi.org/10.1017/s0021855308000090.

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AbstractThis article is about some of the issues relating to life insurance based on relevant provisions of the 1960 Commercial Code and other laws of Ethiopia that are currently in force. The article first discusses the basic concepts of insurance. It then focuses on a problem attributable to the practice of the Ethiopian Insurance Corporation and five legal issues relating to life insurance. It also includes an analysis of court cases. However, due to the lack of recent Ethiopian court cases relating to life insurance, it only analyses cases from the 1970s. The article concludes with recommendations on all the issues discussed.

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Kim, Sun Jeong. "Observations on the Life Insurance Policyholders Protection Corporation of Japan." Korean Insurance Law Association 12, no. 2 (December 30, 2018): 3–39. http://dx.doi.org/10.36248/kdps.2018.12.2.003.

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Satuluri, Ramesh Kumar, and Raavi Radhika. "Regression analysis on profitability of life insurance corporation of India." Asian Journal of Multidimensional Research (AJMR) 8, no. 6 (2019): 8. http://dx.doi.org/10.5958/2278-4853.2019.00212.x.

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Gautam, Vikas. "Effectiveness of Customer Relationship Management Program in Insurance Companies." International Journal of Customer Relationship Marketing and Management 2, no. 3 (July 2011): 42–56. http://dx.doi.org/10.4018/jcrmm.2011070103.

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Customer relationship management in the insurance industry is in the nascent stage. Firms are framing new strategies to combat stiff competition. Public and private insurance companies are implementing customer relationship programs to attract more customers and retain existing customers. The objectives of this study are (1) to study the customer relationship management program of the Life Insurance Corporation of India, and (2) to assess the effectiveness of this customer relationship management program. The study is based on the opinion scores of 182 policyholders of Life Insurance Corporation of India, who have been with the company for more than the last five years. Based on the average opinion scores before and after the implementation of the Customer Relationship Management program, it was concluded that the program is effective, which was evidenced by the results obtained from statistical analysis (Paired sample t-test).

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Naveena, L., and S. Venkatesh. "An Comparative Study of Pre and Post Health Insurance Schemes in Karnataka." Shanlax International Journal of Management 8, S1-Feb (February 26, 2021): 204–9. http://dx.doi.org/10.34293/management.v8is1-feb.3777.

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The health insurance schemes are very necessary to everyone in Indian country are with regards improve their life styles and which is including for very essential for every one for improving their health and some of strategies to improve the own insurance companies potential even insurance companies are majorly help to the employees their health and family members. Insurance Corporation is a sector of Health Insurance that has emerged as a major growth driver and as the most prominent segment in the expansion of insurance space. The study highlighted that health insurance and health insurance schemes are one of the largest Social Security Schemes of the world where no upper limit on medical expenditure has been fixed for beneficiaries. The study was made on the overview of health insurance Corporation of India and tries to bring out the banking details of provisions available to customer and persons and their dependents both in and banking facilities under the Employees of Karnataka state.

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Kulkarni, Mukund S. "Book Review: Role Of The Life Insurance Corporation In Econnomic Development of India, by Santosh K. Chaudhury and Kishore G. Kulkarni." Journal of Applied Business Research (JABR) 9, no. 1 (October 2, 2011): 118. http://dx.doi.org/10.19030/jabr.v9i1.6102.

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Dash, Mihir, and Arpana Muthyala. "Cost Efficiency of Indian Life Insurance Service Providers using Data Envelopment Analysis." Asian Journal of Finance & Accounting 10, no. 1 (March 8, 2018): 59. http://dx.doi.org/10.5296/ajfa.v10i1.12199.

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This study examines the cost efficiency of Indian life insurance service providers using Data Envelopment Analysis. The study was performed for a sample of fifteen of the major life insurance companies in India, accounting for 94.77% of the total market for life insurance in India, over the period of 2010-17. The study extends the scope of cost efficiency by disaggregating the premium collection into components. Also, to provide more detailed insights, the efficiency of the life insurance companies is also analysed with respect to each input and output individually.The results of the study show that the most efficient Indian life insurance companies are Life Insurance Corporation, which has been consistently 100% efficient throughout the research period, followed by SBI Life and ICICI Prudential Life, which have also shown consistently high efficiency over the research period. On the other hand, the least efficient life insurance companies are Max New York Life, followed by PNB Met Life, Reliance Life, and Bharati AXA Life. The results of the study also indicate the strengths and weaknesses of the Indian life insurance providers.

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Narsis, Dr I. "Modeling the Gender Gap in Career Satisfaction Among Insurance Advisor’s of Life Insurance Corporation India." International Journal of Management and Humanities 9, no. 11 (July 30, 2023): 12–20. http://dx.doi.org/10.35940/ijmh.k1637.0791123.

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The global economy saw a sharp decrease as a result of the COVID-19 coronavirus's proliferation. Numerous businesses, particularly those that deliver in-person services, had to temporarily close due to the exceptional measures taken to contain the outbreak, such as lockdowns. The feeling and impression of one's own professional achievement in proportion to one's personal self-set criteria is known as career satisfaction. A career in the Indian Insurance sector can not only be quite challenging but also rewarding. The Covid-19 heavily affected the regular income of both salaried and non-salaried class people. In this circumstance, the insurance agents faced certain difficulties such as, collecting premium from policy holders, getting new policy and settling the policy claim on time. Overall, the aforementioned challenges undoubtedly had an impact on the insurance advisor's ability to accomplish his or her career goals, including those for income, progress, and the acquisition of new skills. In context with the above topic, this short-term research paper attempts to reveal the career satisfaction between Male and Female Insurance agents of LIC during this pandemic period. There's no significant difference among male and female insurance advisors with regard to of their professional accomplishments, professional goals, and advancement in their careers, according to the findings. Nevertheless, female insurance advisers are happier than male insurance advisors with the strides they have made in achieving their financial and skill-development objectives.

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Roshan Lal Rohilla. "Financial soundness of life insurers in India." International Journal of Science and Research Archive 8, no. 1 (January 30, 2023): 330–52. http://dx.doi.org/10.30574/ijsra.2023.8.1.0063.

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Financial sector is an integral part of economy; an effective financial system helps to grow productivity and economy. Insurance is a constituent of Indian financial system, which is working for risk mitigation, mobilization of savings and transfer of surplus to deficit economic units. Insurance industry in India has grown exponentially over the years and there are opportunities for further growth too, growth in insurance industry not only comes from customer focus and market offerings, but also from better capabilities and presentation of financial position of the insurers. After amendment in IRDAI regulations, 23 private and foreign companies have been allowed to carry on life insurance business along-with Life Insurance Corporation of India; therefore, it has become essential to understand, whether life insurance industry is financially solvent, operationally sound and have adequate capital base, so the present study has been undertaken vide which six life insurance companies comprising one from public and five from private sector have been selected on the basis of their highest market share, further these companies are occupying lion’s share of the life insurance business in India, to arrive at the framed objectives their financial position have been tested using CARAMEL Model and its’ constituents have been tested using two tailed ANOVA.

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S. Suthakar, T. Ragunathan. "Customers' Perceptions of LIC: An Empirical Study on Chennai City." Tuijin Jishu/Journal of Propulsion Technology 44, no. 4 (November 10, 2023): 4558–61. http://dx.doi.org/10.52783/tjjpt.v44.i4.1745.

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The current study is commenced to realize the customers’ perception level of Life Insurance Corporation in Chennai city. The research will be helpful to finding out the perception level of the customers to selection of life insurance products. First and foremost, in his life is to obtain him/her so the life insurance helps a lot. At present there are several insurance companies, and the public limited companies are the top invest to make protection of the amount and the life of a person. Insurance companies play a part of a crucial role in the prosperity of human well-being by offering protection to millions of people alongside life risks such as indeterminate death or accident. Data was collected with the help of well-defined questionnaire. The statistical technique has been used for the analysis are descriptive and percentage analysis.

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Novianty, Annisa, and Kornelius Simanjuntak. "Perbandingan Bentuk Kelembagaan Program Penjaminan Polis Asuransi Antara Indonesia dengan United Kingdom dan Jepang." Wajah Hukum 8, no. 1 (April 4, 2024): 110. http://dx.doi.org/10.33087/wjh.v8i1.1404.

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Insurance company defaults in Indonesia have a negative impact on policyholders. Suing the company for bankruptcy is the last resort for policyholders to obtain compensation from the company's assets, but the enforcement of court judgements is difficult due to obstacles such as abuse of receivership powers. Policyholders' rights are often violated as they do not receive insurance claim payments. Law No. 40 of 2014 requires insurance companies to participate in the Policy Guarantee Programme and establish a Policy Guarantee Agency within two years. However, such an institution has not yet been established in Indonesia. This research compares the Policy Guarantee Programmes in the UK and Japan to show the importance of establishing a similar institution to protect the rights of policyholders. This research uses normative research with a comparative approach and legislation. By studying the sustainability of the Financial Services Compensation Scheme in the UK and the Life Insurance Policyholders Protection Corporation in Japan, the research recommends that the Indonesian government promptly establishes a Policy Guarantee Corporation, either as an independent institution or in conjunction with the existing Deposit Insurance Corporation for the banking sector.

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Bhattacharya, Rabindra N., and Sushil C. Pal. "Output and Cost Economies of the Life Insurance Corporation of India." Indian Economic Journal 44, no. 1 (September 1996): 126–34. http://dx.doi.org/10.1177/0019466219960111.

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Dagami, Nisha Thapa. "ASSESSMENT OF TRAINING AND DEVELOPMENT PRACTICES ON AGENTS OF LIFE INSURANCE COMPANIES: EMPIRICAL STUDY OF RUPANDEHI DISTRICT." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 05 (May 10, 2024): 1–5. http://dx.doi.org/10.55041/ijsrem33117.

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The motive of this research paper is to evaluate the level of satisfaction of individual agents with regard to Training and Development practices of Life Insurance companies. This is a Descriptive research based on responses 51 insurance agents. Their opinion was gathered through structured questionnaire using Purposive Sampling Method from companies of Life Insurance Corporation of Rupandehi District. After testing normality of data several inferential statistics namely Reliability test was used. To determine the relationship between the demographic factors and life insurance demand one way ANOVA and independent T-test have been conducted. Multiple Regression have been applied to test the impact of independent variable over dependent variable. The study concludes that there is no significant impact of demographic variable over the employee satisfaction of Insurance agent. The level of the satisfaction of agents with Training and Development practices of corporation is highly co-related with the status of agents. Higher status of agents is comparatively highly satisfied with regard to all the factors like Training need analysis, Training Design and Implementation and Training Evaluation. The agents who are engaged for full time in agency business are comparatively higher satisfied with all the factors. Further, there is no significant difference in their opinion in district wise with regard to satisfaction level. Key words: Agents, Satisfaction, Training and Development practices, Engagement, etc.

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Choudhuri, Partha Sarathi. "Dependency of Perceived Service Quality on the Information Technology in Life Insurance Corporation of India in Burdwan." International Journal of Scientific Research 2, no. 11 (June 1, 2012): 320–22. http://dx.doi.org/10.15373/22778179/nov2013/100.

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Dr. Sanjeet Sharma and Alka Dhikka. "Comparing Service Quality: An In-depth Analysis of LIC and HDFC Life Insurance Companies." Research Ambition an International Multidisciplinary e-Journal 8, no. III (November 27, 2023): 05–10. http://dx.doi.org/10.53724/ambition/v8n3.03.

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The objective of this study is to compare two leading life insurance providers in India: Life Insurance Corporation (LIC) and HDFC Life. India’s fast-growing economy has made it the most attractive insurance market globally. The study examines the five key dimensions of service quality provided by life insurance companies: responsiveness, reliability, tangibility, assurance, and empathy, which are crucial in shaping customer satisfaction and loyalty. By utilizing customer perceptions and experiences, the research aims to illuminate the strengths and weaknesses of each company, providing valuable insights for strategic improvements in service delivery. The study analyzed trends and applied t-tests to test the significance of the hypothesis. A sample of 600 respondents from Himachal Pradesh was taken. The present study’s thorough examination of service quality provides a deeper understanding of customer expectations in the life insurance sector. It offers practical recommendations for both LIC and HDFC Life to enhance their service quality and maintain a competitive edge in the industry.

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Ann L. Brosas, Lourdes. "CUSTOMER SATISFACTION IN CLAIM SETTLEMENTS IN A NON-LIFE INSURANCE CORPORATION IN THE PHILIPPINES." Journal Of Third World Economics 1, no. 2 (2023): 58–61. http://dx.doi.org/10.26480/jhcdc.02.2023.58.61.

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Delivering high quality service is a winning strategy in every business. However, many struggle to improve their services. Quality service is essential for a competitive business advantage as it sustains customers. This study aimed to determine the customer satisfaction in claim settlements in a non-life insurance corporation. Specifically, it seeks to answer the factors affecting the company in terms of insurance line, years as policyholder, reliability, assurance, tangibility, empathy, and responsiveness or RATER Metrics and to develop an action plan on how insurance company can increase customer satisfaction in terms of claim settlement. A total of fifty (50) insured members from head office and branches were the participants of this quantitative study. Descriptive method was used to achieve its objectives which primarily focuses on determining the customer satisfaction in claim settlements. The survey questionnaire was the main research instrument used. The following conclusion were drawn: 1) Most of the participants/policyholders belonged to the age group of 31-40, male, married, college graduate, filed motor claim and insured member for more than 6 years. 2) The results showed that the participants were somewhat satisfied in terms of empathy; satisfied in tangibility and responsiveness; very satisfied in reliability and assurance. 3) There is no significant difference between the extent of customer satisfaction when grouped according to gender, civil status, educational attainment, insurance line and years as an insured. On the other hand, there is a seen significance on the assessments when the participants are grouped according to age with p-value of 0.002. The study recommends annual training for employees, agents, and insurance brokers to disseminate the proper procedures in processing claims to insured members to improve positive claims experience. Adapt to the new normal and identify, formulate, and implement appropriate strategies.

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L. Brosas, Lourdes Ann. "CUSTOMER SATISFACTION IN CLAIM SETTLEMENTS IN A NON-LIFE INSURANCE CORPORATION IN THE PHILIPPINES." Journal Of Third World Economics 1, no. 1 (2023): 58–61. http://dx.doi.org/10.26480/jtwe.02.2023.58.61.

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Delivering high quality service is a winning strategy in every business. However, many struggle to improve their services. Quality service is essential for a competitive business advantage as it sustains customers. This study aimed to determine the customer satisfaction in claim settlements in a non-life insurance corporation. Specifically, it seeks to answer the factors affecting the company in terms of insurance line, years as policyholder, reliability, assurance, tangibility, empathy, and responsiveness or RATER Metrics and to develop an action plan on how insurance company can increase customer satisfaction in terms of claim settlement. A total of fifty (50) insured members from head office and branches were the participants of this quantitative study. Descriptive method was used to achieve its objectives which primarily focuses on determining the customer satisfaction in claim settlements. The survey questionnaire was the main research instrument used. The following conclusion were drawn: 1) Most of the participants/policyholders belonged to the age group of 31-40, male, married, college graduate, filed motor claim and insured member for more than 6 years. 2) The results showed that the participants were somewhat satisfied in terms of empathy; satisfied in tangibility and responsiveness; very satisfied in reliability and assurance. 3) There is no significant difference between the extent of customer satisfaction when grouped according to gender, civil status, educational attainment, insurance line and years as an insured. On the other hand, there is a seen significance on the assessments when the participants are grouped according to age with p-value of 0.002. The study recommends annual training for employees, agents, and insurance brokers to disseminate the proper procedures in processing claims to insured members to improve positive claims experience. Adapt to the new normal and identify, formulate, and implement appropriate strategies.

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Vora, Abuzar H., and Akbarhusen M. Siddhapura. "A Study on Perception of Investors Investing in Life Insurance Policies in North Gujarat." Integrated Journal for Research in Arts and Humanities 3, no. 3 (June 22, 2023): 113–15. http://dx.doi.org/10.55544/ijrah.3.3.18.

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Life is unpredictable and uncertain. There can be chance to unsound event. Life insurance provides financial assistance against if, unsound event with earning member and earning member of family death happen. Life insurance provides both benefit one is life cover and investment in form of saving. Various insurance related factors discussed in the study Such as gender, age, occupation, income level. We collect data from primary data and secondary data collection method. For that we conduct questioner survey by using Google form. We collect responds of 100 life insurance policy holders. The study includes life insurance policy holder of North Gujarat Region. Research is based on demographic factors and tested them with the help of statistical tools of correlation. For the analyses the data, we have presented by charts and used percentage method. LIC is most valuable brand in life insurance industry in India but now a days private players increase their market share by providing batter services. This study aims to measure the satisfaction levels of the investors towards the services provided by the LIC and Study about Perception of Investors Investing in Life Insurance Corporation.

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Basu, Tamal, and P. S. Aithal. "Financial Growth of Private Non-life Insurers in India: A Trend Analysis." International Journal of Management and Development Studies 11, no. 09 (September 30, 2022): 01–07. http://dx.doi.org/10.53983/ijmds.v11n09.001.

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In the non-life insurance sector, General Insurance Business Act of 1972 was approved by the Indian Parliament through amalgamation of 107 general insurance companies operating on that time. In the non-life insurance segment, there are 6 public sector insurers and the rest 28 are private insurers. Apart from these, there is a sole national re-insurer, namely general Insurance Corporation of India (GIC). In this context, the study attempts to analyze the financial growth of the private non-life insurers in India from 2010-11 to 2019-20. Varied results are observed in respect of selected performance indicators of private non-life insurers in India. Overall, we found no significant change in financial recital indicators during the study epoch. To conclude, it may be stated on the whole, it may be stated that despite momentous positive enlargement in FDIR, the private non-life insurers in India have not shown acceptable recital with respect to financial indicators during the time under study.

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Luarn, Pin, Tom M. Y. Lin, and Peter K. Y. Lo. "An exploratory study of advancing mobilization in the life insurance industry: the case of Taiwan’s Nan Shan Life Insurance Corporation." Internet Research 13, no. 4 (October 2003): 297–310. http://dx.doi.org/10.1108/10662240310488979.

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Sorum, Maw, and Shyamalee Sinha. "Role of Human Resource Management Approaches in Life Insurance Corporation, Arunachal Pradesh." International Journal of Management Studies V, no. 2(4) (January 4, 2018): 103. http://dx.doi.org/10.18843/ijms/v5i2(4)/12.

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Lakshmi, S. Rani, and P. Santhi. "Policyholders Service Satisfaction on Marketing Mix of Life Insurance Corporation of India." Asian Journal of Research in Business Economics and Management 5, no. 1 (2015): 97. http://dx.doi.org/10.5958/2249-7307.2015.00008.0.

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., Rakesh H. M. "A STUDY ON FINANCIAL PERFORMANCE OF LIFE INSURANCE CORPORATION(LIC) OF INDIA." International Journal of Research in Engineering and Technology 04, no. 26 (December 25, 2015): 90–93. http://dx.doi.org/10.15623/ijret.2015.0426019.

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Raman, Prashant. "Improving customer satisfaction by increasing the reach: Life Insurance Corporation of India." Emerald Emerging Markets Case Studies 6, no. 2 (June 6, 2016): 1–21. http://dx.doi.org/10.1108/eemcs-05-2015-0080.

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Subject area Strategic Management and Marketing. Study level/applicability Management students (MBA). Case overview In the present times of global competition and busy schedules of individuals, it is expected that companies provide service with security, sincerity and flexibility keeping pace with changing global scenario of marketing. Service receiver expects competitive and optimum facilities with ease while sitting in any corner of the world at any time of the day. It implies that the service provider should be available at all times/all places for satisfying the needs of the customers. A daunting task ahead of Life Insurance Corporation of India (LIC) was to change its conventional approach and work toward a newer, user-friendly one. The top management, i.e. the Board of Directors, took up the task of identifying a quicker but securer approach to provide optimum facilities to the policyholders. Expected learning outcomes Achieving customer satisfaction through alternate collection channels and retaining market share, role of customer servicing in creating competitive advantage, challenges for a large public sector enterprise – traditional approach or modern approach, role of private companies in development of insurance industry, creating awareness about the product/service through different distribution channels and use of information and telecommunication technologies to reach remote places, are the expected learning outcomes. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Subject code CSS 8: Marketing

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Ranjan, Jayanthi, and Saani Khalil. "Building Data Warehouse at life insurance corporation of India: a case study." International Journal of Business Innovation and Research 2, no. 3 (2008): 241. http://dx.doi.org/10.1504/ijbir.2008.017520.

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Anuradha, M., K. Geetha, and P. Swathi. "Customer Awareness and Satisfaction towards Services of Life Insurance Corporation of India in Athoor Block Dindigul District." ComFin Research 12, no. 1 (January 1, 2024): 16–20. http://dx.doi.org/10.34293/commerce.v12i1.6894.

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The insurance sector in India has come a full circle from an open competitive market to a nationalisation and again a liberalised market. Life insurance is generally known as a tool to eliminate risk, replace uncertainty, and ensure timely support to the family in the unfortunate death of an income earner. Sensing risk, measuring it and weighing its cost are an integral part of the administration. The main objective of the study is To know the Customer awareness and satisfaction towards LIC of India and To study the factors influence the customer buying behavior towards LIC products. The insurance business is unique, which is rewarded for managing the risk of the other party. The insurance sector in India not only plays a role in the financial system but also has significant socio-economic functions that provide risk protection to poor people. The insurance sector in India not only plays a role in the financial system but also has significant socio-economic functions that provide risk protection to poor people. The satisfaction of the consumer depends on the actual performance in relation to the buyer’s expectations. If the effectiveness of the product matches the expectations, the consumer is satisfied.

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V. RAJINIKANTH, Dr T. UNNAMALAI,. "A STUDY ON CUSTOMER PERCEPTION TOWARDS LIFE INSURANCE CORPORATION OF INDIA (WITH SPECIAL REFERENCE TO KUMBAKONAM TOWN)." INFORMATION TECHNOLOGY IN INDUSTRY 9, no. 1 (March 18, 2021): 1265–69. http://dx.doi.org/10.17762/itii.v9i1.266.

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This study shows at how consumers feel towards life insurance companies in Kumbakonam. Since people are becoming more aware of their own mortality and the insurance industry is becoming more competitive, it is important for insurance providers to consider their customers' needs. The primary goal of this research is to determine customer satisfaction with LIC. This research is based on primary data collected via a questionnaire from 150 policyholders in Kumbakonam, and the data was analysed using percentages and the chi-square test to determine the factors that influence customer satisfaction with LIC.

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Pattnaik, Chinmaya Ranjan, Sachi Nandan Mohanty, Sarita Mohanty, Jyotir Moy Chatterjee, Biswajit Jana, and Vicente Garcia Diaz. "A fuzzy multi-criteria decision-making method for purchasing life insurance in India." Bulletin of Electrical Engineering and Informatics 10, no. 1 (February 1, 2021): 344–56. http://dx.doi.org/10.11591/eei.v10i1.2275.

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Life insurance is an agreement between an insured and an insurer, where the insurer pays out a sum of money either on a specific period or the death of the insured. Now a day, People can buy a policy through an online platform. There are a lot of insurance companies available in the market, and each company has various policies. Selecting the best insurance company for purchasing an online term plan is a very complex problem. People may confuse to choose the best insurance company for buying an online term. It is a multi-criteria decision making (MCDM) problem, and the problem consists of different criteria and various alternatives. Here in this paper, a model has been proposed to solve this decision-making problem. In this model, a fuzzy multi-criteria decision-making approach combined with technique for order preference by similarity to ideal solution (TOPSIS) and it has been applied to rank the different insurance companies based on online term plans. The experimental results show that the life insurance corporation of India (LIC) gets the top rank out of 12 companies for purchasing an online term plan. A sensitivity analysis has been performed to validate the proposed model.

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Kshirasagar, Krishan Rao A. "A STUDY ON ROLE OF LIFE INSURANCE CORPORATION OF INDIA WITH REFERENCE TO JEEVAN LAKSHYA POLICY." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 05 (May 17, 2024): 1–5. http://dx.doi.org/10.55041/ijsrem34200.

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The most important aspect of human life is its uncertainty. In the modern industrialized era. Human life and property are inevitably exposed to different kinds and varying degrees of risks and uncertainties. Human beings to protect themselves and their property from total disaster. Resort intelligently to protection coverage extended by the insurance companies which act as a trustee to the amount collected through premiums and provide certainty in the place of uncertainty. This article reveals the awareness. About LIC JEEVAN LAKSH POLICY holders five point there are a number insurance companies and different policy are available now but the role of JEEVAN LAKSH POLICY influencing peoples has to be calculated In this highly competition environment JLP has to satisfy the customers to gain more than other insurance policy . So understanding the customer needs their problems will enable the JLP to design appropriate products determine price correctly and increase their profitability. Key words : LIC JEEVAN LAKSH POLICY Schemes

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Bhushan, Mamta. "Customers' Expectations and Perceptions of Service Quality of Life Insurance Corporation of India." Effulgence-A Management Journal 16, Spl1 (January 1, 2018): 1. http://dx.doi.org/10.33601/effulgence.rdias/v16/ispl1/2018/article0.3.

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Bajpai, Saurabh, Syed Shahid Mazhar, Farhina Sardar Khan, Gyan Prakash, and Anamika Singh. "Empirical study on customer satisfaction towards services of Life Insurance Corporation at Lucknow." Journal of Information and Optimization Sciences 43, no. 7 (October 3, 2022): 1871–83. http://dx.doi.org/10.1080/02522667.2022.2128538.

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CHAUHAN, RAJAT. "CUSTOMER SEGMENTATION: IDENTIFY DISTINCT CUSTOMER GROUPS BASED ON BEHAVIOR AND DEMOGRAPHICS, ALLOWING FOR TARGETED CAMPAIGNS AND CONTENT FOR EACH SEGMENT." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 04 (May 2, 2024): 1–5. http://dx.doi.org/10.55041/ijsrem32697.

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In today's fiercely competitive economic climate, I see the insurance industry as having the most opportunity for growth and success. With growth rates of 70–80% and 12–15% respectively, the insurance and fast-moving consumer goods industries are the world's fastest-growing. I am attracted to this business and its potential for advancement since Life Insurance Corporation of India has given me the opportunity to work and gain experience in a highly competitive and enhancing domain. Distribution channels play a vital role in the success of many market companies that strive for a good market share by making items and services easily accessible to clients. Agents and agency holders are the only distribution channels available in the insurance market. If the correct amount of agents are employed, insurance companies such as MAX, RELIANCE LIFE INSURANCE, and TATA AIG may be able to capture an excessive piece of the market. Agents are the exclusive means by which insurance firms can disperse their benefits and goods. communicating the company's principles and goals to potential customers, particularly those from marginalized communities.

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Rani, Dr B. Sandhya, and Dr S. Ramesh. "A Comprehensive Study on the Performance of LIC of India Using the Caramel Model." Journal of Corporate Finance Management and Banking System, no. 21 (January 24, 2022): 14–17. http://dx.doi.org/10.55529/jcfmbs.21.14.17.

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This research presents a comprehensive analysis of the performance of Life Insurance Corporation of India (LIC) using the CARAMEL model, which assesses key dimensions of an insurance company’s performance. The study reviews LIC’s financial data, market share, and customer feedback to evaluate its solvency, profitability, efficiency, and customer satisfaction. The literature review explores prior research on LIC’s performance evaluation and relevant performance models. The findings provide valuable insights into LIC’s strengths, weaknesses, opportunities, and challenges, and offer recommendations for enhancing its overall performance.

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Mulenga, Ornam. "Insurance Penetration and Growth in Zambia: Case of Lusaka Province." ABC Research Alert 4, no. 3 (December 31, 2016): Zambia. http://dx.doi.org/10.18034/ra.v4i3.308.

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The Insurance industry has also been steadily growing from 1971 when the industry became a monopoly under the Zambia State Insurance Corporation following the 1968 Economic Nationalization Reforms. Therefore, between 1971 and 1991 Zambia only had one insurance company and broker. Following the liberalization of the economy in 1992 the numbers have significantly increased with 27 insurance companies and 49 brokers at the end of July 31st 2014. The industry also now has two local reinsurance companies, 279 agents and a number of other players. However, the insurance penetration and growth has not been significant as expected. The research will bring out issues and factors surrounding the penetration and growth of insurance Industry in Zambia. The research aims to answer the following questions; why the insurance Industry penetration in Zambia is still low, still at 0.6% for non-life insurance and 0.3% life insurance? What are the barriers to insurance penetration and growth? What measures should be taken by players in the insurance industry to accelerate penetration and growth? What would be the opportunities and benefits for the fast growing insurance industry in Zambia? The objectives of the research were to examine why the penetration and growth of insurance industry is still low and slow.What policy measures can be taken to reverse this trend?

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김태완. "A Study on the Improvement for Life Insurance Taxation in the Corporation Tax Law." Journal of Eurasian Studies 7, no. 4 (December 2010): 345–71. http://dx.doi.org/10.31203/aepa.2010.7.4.016.

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Journal articles on the topic 'Life insurance corporation'

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