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Dissertations / Theses on the topic 'Library staff'

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1

Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." View thesis, 1996. http://library.nepean.uws.edu.au/about/staff/thesis.html.

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2

Goulding, Anne. "Managing public library support staff in times of change." Thesis, University of Sheffield, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.262047.

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3

Dalston, Teresa R. Turner Philip M. "Evaluating e-training for public library staff a quasi-experimental investigation /." [Denton, Tex.] : University of North Texas, 2009. http://digital.library.unt.edu/ark:/67531/metadc12113.

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Dalston, Teresa. "Evaluating e-Training for public library staff: A quasi-experimental investigation." Thesis, University of North Texas, 2009. https://digital.library.unt.edu/ark:/67531/metadc12113/.

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A comparative evaluation framework of instructional interventions for implementation of online training for public library staff would enable a better understanding of how to improve the effectiveness, efficiency and efficacy of training in certain training environments. This dissertation describes a quasi-experimental study of a two-week, asynchronous online training course that was provided at four levels of instructional intervention to public library staff in the United States. The course content addressed the complex issues of difficult patron policy development and situational coping techniques. The objective of the study was to develop and demonstrate a theoretically grounded, evidence-based impact evaluation framework. The framework was used to assess the relative impact of an online course for public librarians at four levels of instructional intervention. The researcher investigated the relationships between the type of e-Training instructional interventions and the short- and long-term impacts on participants' knowledge, self-efficacy, and workplace performance. The study used a longitudinal, quasi-experimental design that included a pretest, posttest and three-month delayed posttest with follow-up survey. 194 participants completed all three phases of the study. The evaluation tools measured course content related knowledge and self-efficacy at all three phases (pretest, posttest, and delayed posttest) and assessed workplace application of training at 3-month follow-up. The results of this study contributed to evaluation theory and learning theory literature applied to the online learning environment and informed public library staff online training practices and evaluation methodologies.
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Vakhnovan, Diana, and Діана Святославівна Вахнован. "Influence of Personal Characteristics of Library Staff on their Job Satisfaction." Thesis, National Aviation University, 2021. https://er.nau.edu.ua/handle/NAU/52257.

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When choosing a profession a young person is guided more by prestige, his feelings, skills and knowledge in the profile subjects, he may listen to the opinion of others, but rarely takes into account his individual personal characteristics, which make a significant contribution to the effectiveness and interest of the work performed. The aim of the study was to determine the impact of the personal characteristics of library staff on their job satisfaction.
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Woodward, Nakia J., Rachel R. Walden, and Rick L. Wallace. "Determining the Mosaic of Information Usage Habits of Faculty and Staff." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/8707.

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Objectives: The purpose of this study is to determine the actual information usage habits of faculty and staff at **** versus librarians perceptions and opinions. Methods: A prevalidated pilot tested survey will be conducted of the faculty and staff of the ***** College of Medicine and ****College of Pharmacy. The survey will examine what are the most useful resources, specifically databases and journals, for their research and work. The results of the survey will be compared to the library's current collection and the research results will help serve as a basis for future collection development decisions. Library staff will also be surveyed to allow for a comparison between library staff perceptions and actual utility of the collection.
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Bolton, Marcia. "The impact of continuous staff development on teaching practices in Reading Recovery." < Digital Thesis and Dissertation Collection > Username and password required for access, SU only, 2004. http://www.su.edu/library/digitalthesis/boltonmaria.pdf.

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8

Atua-Ntow, Cynthia. "Staff assessment of the success of the integrated library system : the case of the University of Ghana Library System." Diss., University of Pretoria, 2016. http://hdl.handle.net/2263/59625.

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Library automation in Ghana began barely 13 years ago with the University of Ghana Balme Library being the first to start automation in 2003. Library automation is attained by means of a specific type of information system, an integrated library system (ILS). Given that modern academic libraries rely heavily on their ILS to meet user needs, the success of the ILS is vital. In 1999 Farajpahlou published a set of 26 criteria to assess the success of ILS in university libraries that was subsequently validated in both developing and developed countries (Iran and Australia). In this case study of the University of Ghana Library System (UGLS) Farajpahlou‟s original set of criteria was assessed for applicability and used to assess the success of the UGLS by surveying 28 randomly selected library managers, IT specialists and selected paraprofessionals who work with the UGLS ILS. The study showed that, in the opinion of these respondents, the UGLS ILS conclusively satisfies 13 out of the 16 criteria accepted by the research respondents out of the 26 criteria that constitute the Farajpahlou (1999, 2002) success criteria. This outcome suggests that the UGLS ILS may not be conclusively deemed to be successful. Furthermore, the study also suggests that, although Farajpahlou‟s success criteria can serve as a basis for the assessment of ILS success in academic libraries, some criteria may need to be altered or removed and additional criteria added to make it a more robust set of criteria to assess ILS success globally. This research contributes to studies that seek to assess the success of library automation in academic libraries in Ghana and also contribute to the development of potentially suitable success assessment criteria, which may be of value to both researchers and practitioners. Library automation in Ghana began barely 13 years ago with the University of Ghana Balme Library being the first to start automation in 2003. Library automation is attained by means of a specific type of information system, an integrated library system (ILS). Given that modern academic libraries rely heavily on their ILS to meet user needs, the success of the ILS is vital. In 1999 Farajpahlou published a set of 26 criteria to assess the success of ILS in university libraries that was subsequently validated in both developing and developed countries (Iran and Australia). In this case study of the University of Ghana Library System (UGLS) Farajpahlou‟s original set of criteria was assessed for applicability and used to assess the success of the UGLS by surveying 28 randomly selected library managers, IT specialists and selected paraprofessionals who work with the UGLS ILS. The study showed that, in the opinion of these respondents, the UGLS ILS conclusively satisfies 13 out of the 16 criteria accepted by the research respondents out of the 26 criteria that constitute the Farajpahlou (1999, 2002) success criteria. This outcome suggests that the UGLS ILS may not be conclusively deemed to be successful. Furthermore, the study also suggests that, although Farajpahlou‟s success criteria can serve as a basis for the assessment of ILS success in academic libraries, some criteria may need to be altered or removed and additional criteria added to make it a more robust set of criteria to assess ILS success globally. This research contributes to studies that seek to assess the success of library automation in academic libraries in Ghana and also contribute to the development of potentially suitable success assessment criteria, which may be of value to both researchers and practitioners.
Mini Dissertation (MIT)--University of Pretoria, 2016.
Information Science
MIT
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9

Karlsson, Emelie, and Claes Arvidson. "Work Distribution for a Heterogeneous Library Staff : A Personnel Task Scheduling Problem." Thesis, Linköpings universitet, Optimeringslära, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-130042.

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The distribution of tasks to a heterogeneous work force at libraries and other service institutions is a time consuming task for manual schedulers. In this thesis, we study the possibility of making the assignment using operations research techniques. The problem studied concerns seven days per week, five types of tasks, two types of staff qualifications and around 100 tasks per week to be assigned to the staff. Staff member satisfaction is also taken into account in the scheduling process. The main objective is to create an optimal ten week rotating schedule, in which the stand-in staff members are evenly distributed. Such a schedule is considered to be robust, since stand-in staff can replace the regular staff when there is unforseen absence. A mathematical model is formulated for the problem and is solved using the commercial solver CPLEX. We also present two different large neighbourhood search heuristic implementations for this problem. The first heuristic assigns complete week blocks to the staff members, while the second one distributes one task at a time. The latter heuristic works better than the former and achieves results comparable to those of the commercial solver. Our conclusion is that the second heuristic works better because it focuses on finding a good weekend distribution before creating the rest of the schedule. A conclusion from our work is that the weekend-worker constellation is the most significant degree of freedom in the problem.
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10

Clayton, Peter, and n/a. "User involvement in academic library strategic planning: congruence amongst students, academic staff and libary staff at the Canberra College of Advanced Education." University of Canberra. Library and Information Studies, 1988. http://erl.canberra.edu.au./public/adt-AUC20050627.142122.

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The present study attempted to answer two questions: do academic library users have a distinctive and useful input to make to library strategic planning? If they do, what mechanisms will permit them to participate effectively in this planning process? To address these questions research was carried out in two stages at a single institutional site, the Canberra College of Advanced Education. The first of these utilised a structured group discussion process, Nominal Group Technique (NGT). This was used both as an indicator of user planning priorities and as a pilot research technique contributing to the design of a subsequent survey. This survey obtained a response rate of over 90 percent from a sample of 379. The study attempted to establish that academic staff and students do have a worthwhile input to make to planning by testing for congruence between the rankings of library planning priorities of these user groups and the rankings of planning priorities of Library staff. No strong positive correlations were established between the priorities of student groups and Library staff, although in the survey the priorities of academic staff and Library staff were found to be related. These results suggest users do have a worthwhile input to make to library strategic planning. Other tests for congruence were also applied between and within respondent groups, because if a group was found to have different priorities there would be a prima facie case for consulting members of that group as part of the planning process. Both mechanisms used in the present study were considered successful. User surveys have been employed for planning in previous studies with a future-oriented component. However, it appears that this may have been the first formally reported application of NGT to library management. Experience in the present study suggests it is a highly suitable technique for situations such as strategic planning, where generation of ideas or comment on priorities is required. However, an attempt to establish congruence between the results obtained using NGT and those obtained from the survey yielded inconclusive results. It is believed that major changes in the institutional environment were principally responsible for this, although a methodological limitation may also have contributed. The study concludes with suggestions for further research.
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11

Woo, Mei-wa Esther. "Comparative study of the staff development in academic libraries of Mainland China and Hong Kong." Click to view the E-thesis via HKUTO, 2005. http://sunzi.lib.hku.hk/hkuto/record/B31512355.

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12

Kogut, Thaddeus F. "Linear orientation video design for presentation to engineering staff ISO 9001 inspection, measuring, and test equipment /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1994. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.S.)--Kutztown University of Pennsylvania, 1994.
Source: Masters Abstracts International, Volume: 45-06, page: 2713. Abstract precedes thesis as [2] preliminary leaves. Typescript. Includes bibliographical references (leaves 41-43).
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Finch, David C. "The influence of the Joint Chiefs of Staff upon public policy formulation during the first Reagan administration." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1990. http://www.kutztown.edu/library/services/remote_access.asp.

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14

Spacey, Rachel Elizabeth. "The attitudes of public library staff to the Internet and evaluations of Internet training." Thesis, Loughborough University, 2003. https://dspace.lboro.ac.uk/2134/10210.

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The aim of this study was to measure the attitudes of public library staff towards the Internet. Opinions of training received by staff for use of the Internet were also recorded and the relationship between attitudes and training was analysed and considered. This was deemed of value at a time when public library staff were about to embark on the largest public library training initiative ever undertaken for Information and Communications Technology (ICT) and the installation ofPCs with Internet access in every public library as part of the People's Network. A mixture of quantitative and qualitative research methods were utilised including a questionnaire which incorporated an amended version of the Technology Acceptance Model completed by more than 900 public library staff, interviews with managers, focus groups with a cross-section of staff and an online bulletin board. The study found that the attitudes of most public library staffwere positive towards using the Internet at work. Negativity towards the Internet related to discomfort with the cultural changes taking place in public libraries as a result ofiCT. Attitudes were found to have an integral role in relation to public library staff's willingness to use the Internet; in particular, perceptions of usefulness were very influential. Helping the public use the Internet was generally regarded as a positive experience although finding the time to assist library users was difficult. Training, support and assistance for use of the Internet was well rated although a minority of respondents had not received any training. Ratings of the usefulness of Internet training were related to perceptions of the usefulness, ease of use and intention to use the Internet at work. The popularity of self-directed learning denoted the increased potential for online learning in the future. In contrast with findings from the literature review, informal learning methods such as on-the-job and cascade training were well rated by staff for use of the Internet. The findings of this study suggest that seemingly throwaway comments deriding a new innovation or practice in the public library sphere cannot be easily dismissed and may point to deeper concerns about change and lay bare negative attitudes. In addition, staff demonstrating pessimistic and unconstructive remarks appear to be influential. More worryingly, these attitudes may mean that staff will not use a new technology in the way that managers, policy makers and funding bodies envisage.
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Ntaka, Athanasia. "The Use of Social Media Sites by University Library Staff to Facilitate Undergraduate Students." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-68483.

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This qualitative study aims to investigate the use of social media sites by university library staff to facilitate undergraduate students. Two Greek academic libraries were examined and the specific social media investigated was Facebook since it was the only common social media to both libraries. The method that was used was the interpretive method in order to gain better insight of students’ perceptions, motivations and request their suggestions regarding the use of social media by academic libraries. More specifically, twelve undergraduate students were interviewed and then the results were analyzed via Thematic Analysis. The results of this research showed that students appreciate the existence of their library’s Facebook page as an informational tool. On the other hand, improvements should be made regarding its use as a communication tool. Benefits, such as time gain, the ability to get in touch with new people, job opportunities, and reminders of important educational programs (Erasmus), were acknowledged by all students. Moreover, interesting suggestions were made, such as to increase the availability of open access books, the use of cameras for communicating with librarians via Facebook, and an increase in the number of photos of books. Other ideas were the ability to see the availability of books in the library, the ability to borrow them electronically, and the creation of a Facebook group to discuss common interests with other students.
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Paré, François-Xavier. "Personal information management among office support staff in a university environment: an exploratory study." Thesis, McGill University, 2011. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=104610.

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Since the late 1960s, several studies have investigated personal information management (PIM) in the workplace. However, very few studies have focused on the behaviour of office support staff in a work environment. The purpose of this exploratory study was to examine the document management behaviour of office support staff in a large Canadian university. The methodological approach used for this study was grounded theory. Fifteen in-depth interviews were conducted in participants' offices, and visual observations of their document structures were made. A pre-interview survey was also administered in order to gather additional information. Participants were chosen according to the principles of theoretical sampling, and simultaneous data collection and analysis continued until theoretical saturation was reached. Transcribed interviews were coded, after which abstract concepts were derived and grouped into categories, using the constant comparison method. A substantive theory was then developed. The findings suggest the existence of several distinct document spaces within workers' document landscape: a main folder, secondary folders, the operating system desktop, e-mail, paper documents and shared environments. Behaviour pertaining to the handling of orphan files and multiple versions, the naming of files and folders as well as searching and browsing were described. Overall, despite several elements in common, significant variation was noted among participants. In order to explain the variation observed, a model of the factors that are likely to influence PIM behaviour was developed. It comprises seven main categories of factors: job content, job status, existing documents, relationship with the superior, worker characteristics, organizational context and document attributes. Several of the factors identified had never been mentioned in the PIM literature, while in other cases, the evidence presented helped confirm previous findings. The proposed model also highlights the inherent complexity of PIM, and the importance of adopting an all-encompassing view when analyzing PIM behaviour.
Depuis la fin des années 1960, plusieurs études ont porté sur la gestion personnelle de l'information (GPI) en milieu de travail. Néanmoins, très peu d'études se sont penchées sur les comportements des employés de soutien tels que les commis de bureau ou les assistantes administratives. L'objectif de cette étude exploratoire était d'examiner les comportements de gestion documentaire d'employés de soutien dans une grande université canadienne. L'approche méthodologique utilisée est celle de la théorisation ancrée. Quinze entrevues en profondeur ont été menées dans le bureau des participantes, et des observations visuelles de leurs structures de documents ont été effectuées. Un questionnaire pré-entrevue a également permis de recueillir des informations additionnelles. Les participants ont été sélectionnés selon un principe d'échantillonnage théorique, et la collecte et l'analyse des données, menées en parallèle, se sont poursuivies jusqu'au point de saturation théorique. Les entrevues transcrites ont été codées, à la suite de quoi des concepts ont été dérivés et groupés en catégories, selon la méthode de la comparaison constante. Une théorie substantive a ensuite été développée.Les résultats suggèrent que le paysage documentaire de ces employés est composé de plusieurs espaces documentaires distincts: un répertoire principal, des répertoires secondaires, le bureau du système d'exploitation, le courriel, les documents papiers ainsi que les environnements partagés. Les habitudes des participants face à la gestion des fichiers orphelins, des versions multiples, au nommage des fichiers et répertoires ainsi qu'à la recherche et la navigation ont été décrites. En somme, malgré certains éléments en commun, des variations significatives ont pu être observées parmi les participants.Afin d'expliquer la variation observée, un modèle des facteurs pouvant influencer la GPI a été développé. Il comprend sept catégories de facteurs: nature de l'emploi, statut de l'emploi, documents existants, relation avec le ou la supérieur(e), caractéristiques de l'employé, contexte organisationnel et caractéristiques des documents. Plusieurs des facteurs identifiés dans cette étude n'avaient jamais été mentionnés dans la littérature sur la GPI, alors que dans d'autres cas les éléments présentés ici viennent confirmer les résultats d'études précédentes. Le modèle proposé met également en lumière la complexité inhérente à la GPI, et l'importance d'adopter une approche holistique dans l'analyse des comportements de GPI.
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Thornton, Rian. "An evaluation of the attitudes of public library staff to the use of information and communication technologies." Master's thesis, University of Cape Town, 2007. http://hdl.handle.net/11427/8074.

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Includes bibliographical references (p. 122-129).
This thesis explores the attitudes of public library staff of the Cape Town Administration library Service in 2005 to information and communication technologies (ICTs). This inquiry was appropriate because free Internet access was in the process of being rolledout to public libraries in the Western Cape, and library management was considering investing in a new library management system (LMS). The two systems investigated were the Internet and the BookPlus LMS. The survey instrument was a hardcopy questionnaire, which incorporated an amended version of a well-established technology acceptance model, and was designed to allow for both quantitative and qualitative data to be collected. Analysis of the results suggest that librarians' attitude to ICTs was generally positive. Concerns were raised about both systems, mainly due to their unique characteristics, service history and the manner in which the systems had been implemented. Quantitative results indicated that staff attitudes towards the use of both systems were strongly related to staff perception of the usefulness of the system. The insights obtained from the results of both systems suggest that an understanding of staff attitudes towards ICTs can positively inform implementation strategies and improve user adoption of new technologies.
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Richardson, Christine. "The effects of TAFE/university articulation on the education of librarians in Australia." Curtin University of Technology, Faculty of Education, 1999. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=16654.

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The thesis examines those students in the department of Information Studies at Curtin University of Technology who have articulated into the Bachelor of Applied Science (Information and Library Studies) through holding an Associate Diploma which qualifies them as paraprofessional library technicians.An analysis of students in the department over a period of ten years examines the number and characteristics of library technicians upgrading their qualifications and compares the academic performance of articulating students with those who have no previous qualifications in librarianship. This examination reveals little difference in the academic performance of the two groups. Interviews with academic staff and students reveal attitudes towards articulation, articulating students, education and the relationship between the professional and paraprofessional levels in librarianship which will need to be taken into account in future curricula and course development.
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Davids, Arnoldus Rudolph. "Users' attitudes towards the library of the University of the Western Cape." University of Western Cape, 2000. http://hdl.handle.net/11394/7445.

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Magister Bibliothecologiae - MBibl
For any academic work at a university, students and staff are entirely dependent on the adequacy of the library. That is why the reason for the existence of university libraries is to provide essential study and reference material to supplement the instruction given to students in the lecture-rooms, as well as to support academic progress and research. the problem addressed in this study is to look into lecturing staff and full-time students' attitudes towards the University of the Western Cape Library. An attempt is made to identify their attitudes toward the services and the materials they are offered. In order to assess, the success of one particular library, the University of the Western Cape Library; in appeasing the needs of its users, a survey of its full-time students and lecturing staff population of six faculties was undertaken during 1999 to solicit their views on the library and its ability to fulfill their needs. The study is approached within the context of user studies as a scientific discipline around which a growing body of theoretical concepts have been formulated. It is also an area of research in which many surveys around the user and her / his needs have been conducted over the preceding decades. In particular the user of the academic library and his needs, especially at undergraduate as well as postgraduate level have been the objects of investigation. There seems to be a need to involve library staff in continuing education programmes. This will assist library users, who can expect to be informatively supported by the library .staffwho are both knowledgeable and up to date in their fields. It all helps to add to the professional competence of the staff and the skills that they produce to satisfy user needs. There are also issues for debate with regard to books and periodicals collections. It is hoped that with a better library orientation, better search strategies will be encouraged and then, probably, even more users will be satisfied with the stock. However, bearing in mind that the majority use of the library stock, on most occasions, is limited to the items available in the reserve section. Care should be taken that selection criteria are strictly adhered to, and that all the subjects taught at the university are covered, so that there are no gaps in the collections. A very real problem to the university is one of finance. The cost to duplicate, for example, prescribed texts sufficiently, will absorb a large proportion of book funds, which will mean less money left for building a balanced research, book and periodical collection. It is therefore suggested that the Senate Library Committee should try and put a well-balanced library budget in place. This will insure that the library that is regarded as the heart of the university will remain a relevant and integral part of every student's life on campus.
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Fisher, Marilyn Dale, and m. fisher@cqu edu au. "Staff Perceptions of an Enterprise Resource Planning System Implementation: A Case Study of three Australian Universities." Central Queensland University. Education, 2006. http://library-resources.cqu.edu.au./thesis/adt-QCQU/public/adt-QCQU20060928.144056.

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This study examines staff perceptions of the implementation of an Enterprise Resource Planning system (ERPs) in three Australian universities. It considers the growing body of literature on the issues impacting on effective and efficacious Enterprise Resource Planning (ERP) implementations in organisations including the most recent literature on ERPs in the higher education sector. This literature identifies a number of issues that it is argued, translates from the corporate sector to the higher education sector including a number that require additional focus in this sector. It is proposed in this dissertation that effective and efficacious implementations in Australian universities require particular consideration of organisational influences related to their context and the perceptions of the users of the systems. Case study methodology was used to examine the staff perceptions of the management of ERP implementations in universities. This involved undertaking case studies in three Australian universities in the process of implementing ERP systems. The first phase of the study obtained data through a series of focus groups at one university to explore staff perceptions of the efficacy of the ERP implementation at their university. This data and the relevant literature served as a framework for the development of the research process in the second phase of the study. This phase involved conducting a series of interviews with staff that enabled the researcher to undertake a more detailed exploration of the staff perceptions of influences affecting ERP system implementations at three Australian universities. The research study identifies the influences impacting on the outcomes of these implementations of ERPs in the three Australian universities and forms the basis for the development of guidelines for the effective and efficacious management of ERP implementations in Australian universities. This set of guidelines for the management of implementations of ERPs in Australian universities is an outcome that can have applicability for the higher education sector generally.
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Juste, Francoise. "Staff Education Module for Bar Code Medication Administration." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/4862.

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Bar Code Medication Administration (BCMA) is a technology-supported nursing tool that has become the standard of practice for medication administration. When used effectively and efficiently, this tool has the potential to reduce medication errors in acute care settings. In a pediatric unit at a major urban hospital in the northeast region of the United States, the absence of a BCMA nursing staff educational module affected the use of this safety tool leading to an increase of medication errors. The purpose of this DNP project was to develop a comprehensive educational module to promote BCMA in the pediatric unit of the hospital. Two theories were used to guide the translation of research into practice. Lewin's theory of planned change was used as a conceptual model to understand human behavior related to change management. Also employed was Benner's novice to expert theory to define the learning process. The research question for this project involved whether a staff education module of BCMA would optimize the medication administration process and prevent medication errors. The research design included an expert panel that used a 5-point Likert scale to evaluate the BCMA education module for clearness, effectiveness, relevance and utilization in practice. Subsequently, the effectiveness of the module was determined through a descriptive analysis. Findings that resulted from the analysis of the evidence revealed 80% percent felt the education module will increase BCMA compliance and all agreed the education module would help identify areas of needed improvement with the current process. The social change of this study will impact nurses to deliver medications safely with the use of BCMA resulting in improved patient outcomes and safe medication administration.
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Pillai, Viveka. "Exploring the impact of library instruction on the Human Sciences Research Council staff, in support of achieving their research and academic goals." Master's thesis, Faculty of Humanities, 2021. http://hdl.handle.net/11427/32974.

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This study explored the impact of library instruction (LI) on the Human Sciences Research Council (HSRC) staff, in support of achieving their research and academic goals. The study used a mixed methods sequential explanatory design, which consisted of two separate phases: quantitative data collection followed by qualitative data collection. The researcher surveyed the HSRC staff members, by using two online questionnaires. The first was for staff members who previously attended LI and the second for those who had never attended. A Likert scale was used to gauge the extent to which a participant agreed or disagreed with certain statements posed. A combination of open and closed ended questions were used in the questionnaire. The researcher used the free survey software Google forms to create and disseminate the quantitative questionnaires. The data files were then downloaded from Google forms into an Excel file and uploaded into Statistical Package for the Social Sciences (SPSS) for analysis. Participants volunteered for a follow‐up interview; this option was included in both questionnaires. The researcher had separate semi-structured interview guides for staff who attended and for those who never attended LI. Face‐to‐face and telephonic interviews were used to gather data. Interviewees were asked to sign a consent form, granting the researcher permission to audio record the interview. The total number of staff members, with valid e‐mail addresses that were sampled was 385. The total response rate was 27%. A total of 104 staff responded, with 69 staff members responding to the questionnaire for those who had attended LI and 35 staff responding to the questionnaire for those who had never attended LI. There were 40 staff members who volunteered to be interviewed, the researcher interviewed the first 30 who responded with signed consent forms. The findings illustrated that LI had a positive influence on the ability of the staff to achieve some of their research and academic goals. Participants indicated that they developed and learned new skills by attending LI. They also attributed their ability to find relevant sources, critically evaluate information and use information responsibly iv due to LI. LI however had little influence on staff publishing more, finding and applying for researching funding, or increasing citation counts. The findings provided an opportunity for the HSRC LI team to develop and explore alternative methods to contribute to staff success in these areas. The study also found that the HSRC library could explore the need for alternative instructional models, consider hosting LI sessions for similar post level groupings and consider offering more LI classes so staff could have more opportunities to attend.
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Woo, Mei-wa Esther, and 胡美華. "Comparative study of the staff development in academic libraries of Mainland China and Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B31512355.

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Malapela, Thembani. "A study into the availability of and access to electronic journals for teaching and research by the academic staff at the Faculty of Agriculture, University of Zimbabwe." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13108.

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Includes bibliographical references.
Researchers have relied on journals as a source of current research information for more than 350 years. In sub-Saharan Africa, researchers and libraries complain about a lack of access to subscription electronic journals despite an increase in electronic journals access schemes for developing countries. Furthermore, African researchers lag behind in publishing their work when compared to their counterparts in the developed world. Research was carried out in the Faculty of Agriculture at the University of Zimbabwe, which sought to investigate electronic journal availability from the researchers’ perspectives; to discover how electronic journals are used for teaching and research; and how faculty use journals in their publications. To explore this multi-faceted objective, four key sub-objectives emanated from the main research objective. The first sub-objective was to determine to what extent the available electronic journal collections met faculty’s electronic journal teaching and research needs. The second was to establish journal usage through analysing journals cited in faculty research papers and reading lists given to graduate students. The third was to understand the problems if any, encountered in accessing electronic journals –establishing the nature and frequency of these problems. The last was to explore if academic staff desire and publish their research and in the process, to understand the obstacles they face. This study used methodological triangulation, and data was gathered through three main research methods. These were an electronic journal availability study, a 26 question- 7 survey, and a citation analysis. Each respective method addressed a respective sub-objective, with an overlap of methods for the fourth objective. The findings revealed that 85.5% of the required journals were available across the available electronic journals collections. Faculty members use electronic journals for their work; however, they need training to access and to be aware of what journal content is available. While faculty members aim to be published, evidence indicated that they use less recent journals in their published works. There was no evidence that suggested that access to electronic journals alone leads to increased publications.
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25

Lekay, Letitia Luette. "Exploring knowledge sharing and creation practices among a selection of library staff at the University of the Western Cape." Thesis, University of the Western Cape, 2012. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_3621_1365585235.

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The aim of this study was to determine whether or not knowledge was shared and created in the library of the University of the Western Cape (UWC). The study adopted the SECI model of Nonaka and Takeuchi (1995) as its theoretical framework. The service delivery points at the UWC library are as follows: 
Circulation section, which deals with walk-in 
users. These are users who, on a daily basis borrow books from and return books to the library. This section normally deals with queries such as users whose library cards are 
blocked due to outstanding library fines. It comprises front - desk staff, shelf attendants and inter-library loan staff members. 
Staff members working in the information section (IS) 
are referred to as faculty librarians (FAC/L&rsquo
s), who are regarded as section heads and liaise with faculties on campus on a regular basis. The information section deals with walk-in 
users on a daily basis. 
The other sections, namely cataloguing, acquisition and periodicals, provide mostly &lsquo
behind the scenes&rsquo
services, but their work is of such a nature that 
users have no access to their sections due to the strict policy with regard to areas of the library in which staff are working with new books and journals. Books and journals that are 
not on the cataloguing system are kept in the acquisitions and cataloguing section. This also has a significant impact on service delivery in the library. These sections have to 
ensure that books and journals are processed, in order for users to get access to these resources. This study attempted to answer the following research questions 
Is there 
evidence of knowledge sharing and creation in the UWC library? If so, what practices currently exist? 
How do staff share and create knowledge for service delivery not with general 
library users, but within and between the acquisitions, cataloguing and information sections?

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26

Biyela, Sibongile Eunice. "The historical development of the University Zululand library with particular reference to buildings, staff, collection, and computerization (1960-1987)." Thesis, University of Zululand, 1988. http://hdl.handle.net/10530/1198.

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Submitted in partial fulfillment of the requirements for the B.A. Honours Degree in Information Studies, Department of Library & Information Studies, University of Zululand, South Africa, 1988.
This study is about the historical development of the University of Zululand Library, with particular reference to i ts buildings , staff collection and computerization, from 1960 to 1987. Also included in this study is t he branch library at Umlazi Campus. The aim of the thi s study is to trace the history of the University of Zululand Library from i ts inception i n 1960 to the most recent structure completed in 1987, since this has not been done before except the scattered information on the his t or y of t his library •
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27

Venter, Louw. "A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa." Diss., University of Pretoria, 2014. http://hdl.handle.net/2263/44241.

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Psychological ownership is the state in which a person feels that the target of ownership – whether material or immaterial – is theirs (Pierce et al. 2001, p.299). In the workplace, having staff take psychological ownership of their work is desirable as they are more likely to work towards a successful outcome if they feel accountable as the owners of their work. At the North-West University (NWU) library most staff work on the library system which is adaptable to workflows and offers staff a range of customisation options; a distinction was therefore made in this study between taking ownership of the system on which staff work, and taking ownership of the work they do (the processes). The aim of this study was therefore to test whether staff perceive themselves to be the owners of not only their processes, but also of the system on which they do their work. The study population was 28 library staff members working on the library system at the Potchefstroom campus of the NWU. A questionnaire consisting of the standardised Psychological Ownership Questionnaire (Avey et al. 2007) along with questions which focus on system and process ownership which was developed for this study was administered to participants and responses were captured using Google Forms. Data analysis was done by the Statistical Consultation Services of the NWU. The following constructs were discussed based on the data analysis: preventative and promotive ownership, system and process ownership, the Information Systems (IS) section of the NWU library and their perceived role in system ownership, and the technical behaviour of staff. It was found that library staff take more promotive than preventative ownership measures in their respective departments, and that they perceive themselves to be both system and process owners. System ownership is not perceived to be the sole responsibility of the IS section, but is rather perceived to be shared between that section and the library staff. Generally, library staff report exhibiting positive technical behaviour, and rate their technical abilities above average which was found to have a positive relationship with their perceived system ownership.
Mini Dissertation (MIT)--University of Pretoria, 2014.
Information Science
MIT
Unrestricted
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28

Maphile, Legopheng Marcus. "Investigating popular fiction development at the University of the Free State academic Library." Master's thesis, Faculty of Humanities, 2021. http://hdl.handle.net/11427/33782.

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The study seeks to find out students' and library staff's perceptions and experiences of the popular fiction collection at the University of the Free State's Sasol Library. The purpose of the study is to examine what these perceptions and experiences mean for the future expansion and development of the leisure collection. The Social Learning Theory guided the study. The study adopted a qualitative and quantitative approach whereby open- and close-ended questionnaires were distributed online to students and to library staff to gather research data. The population that participated in the study comprised undergraduate and postgraduate students and library staff. The study employed stratified random sampling as a research technique. The targeted population comprised 37,800 registered students and 61 library staff members accidentally sampled. This in turn gave sample sizes of 381 for students and 53 for library staff. Quantitative data was analysed using Google Forms and the Statistical Package for the Social Sciences (SPSS). Further, qualitative data was analysed thematically through content analysis. The study found that students enjoy reading popular fiction at the Sasol Library's fiction collection for leisure. The study also found that library staff support the existence of the leisure reading collection, even though a small number felt that its operations could be improved. The study therefore recommends that the university direct resources towards the expansion and improvement of the popular collection through the training of staff and stocking of reading genres that the students require.
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29

Van, der Walt Wynand Dawid. "Leading for innovation : an assessment of employee perceptions about leadership behaviours among senior and middle management staff at Rhodes University Library." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/59361.

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Organisations require a leadership cohort that can drive transformation from within, if they wish to adapt innovatively towards ensuring sustainable relevance in a volatile and highly competitive global market. The same applies to academic library services that serve the needs of their respective institutions. Yet, as indicated by various studies, little attention is paid to the nature of leadership required to take academic libraries forward in an age where, especially in the South African academic environment, the maxim of “business unusual” holds true. Transformational leadership is described as visionary and adaptive leadership aimed at increasing morale and motivation of staff, with an emphasis on follower development and empowerment towards self-leadership, driving entrepreneurial activities (Goethals, Soreson and Burns 2004b: 1558). The study explores aspects of the nature of transformational leadership, as well as the extent to which transformational leadership behaviours and attributes are perceived as being evident among the middle and senior library staff members at the Rhodes University Library. The Full Range Leadership Model (FRLM) provided the framework for this study, and the Team Multifactor Leadership Questionnaire (TMLQ) was adapted and administered (via the Mind Garden Transform Hosting Solution) to all 42 staff members of the Rhodes Library. The data analysis was done based on the collated on the Mind Garden Transform Hosting Solution. Based on the analysis of the data, it was concluded that the RUL leadership team is perceived as being predominantly transformational in nature, but with evidence to suggest that transactional and non-leadership behaviours occur more frequently than are conducive towards innovation. This conclusion is supported by the assessment of the perceptions of leadership outcomes that indicate perceived levels of some ineffectiveness, some dissatisfaction and insufficient extra effort on the side of the leadership team.
Mini Dissertation (MIT)--University of Pretoria, 2017.
Information Science
MIT
Unrestricted
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30

Zhang, ShaLi. "A study of the job training needs of the support staff in the six Kansas Board of Regents university libraries." Diss., Manhattan, Kan. : Kansas State University, 2004. http://hdl.handle.net/2097/46.

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31

Rutledge, M. Hannah. "Patient Family and Hospital Staff Information Needs at a Pediatric Hospital: an Analysis of Information Requests Received by the Family Resource Libraries." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc801947/.

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This research explored the information needs of patient families and hospital staff at a pediatric hospital system in Dallas, Texas. Library statistics recorded in four hospital libraries from 2011 - 2013 were used to analyze the information requests from patient families and hospital staff. Crosstabulations revealed the extent to which patient families and hospital staff used the libraries to satisfy their information needs. The data showed that patient families used the libraries very differently than hospital staff. Chi-square tests for independence were performed to identify the relationships between the Classification (Patient Family, Hospital Staff) and two descriptors of information needs (Request Type, Resources Used). There were a total of 1,406 information requests analyzed. The data showed that patient families and hospital staff information requests differed greatly in the number of information requests, the type of information requested, the resources used and the time the library staff spent on the requests. Chi-square analyses revealed relationships statistically significant at the p < .05 level; however, the strength of the relationships varied.
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32

Mabweazara, Rangarirai Moira. "Use of social media tools by library staff at the University of the Western Cape, South Africa and the National University of Science and Technology, Zimbabwe." University of the Western Cape, 2014. http://hdl.handle.net/11394/4120.

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Magister Artium - MA
Academic libraries in the economically developed countries have taken the lead in adopting and appropriating various social media platforms to enhance services offered to their patrons. However, there are many unanswered questions on how libraries in the economically developing countries of the South, Africa in particular, are using social media in their service delivery, as well as in the personal lives of their librarians. Against this backdrop, this study investigated how librarians at the University of the Western Cape (UWC), South Africa and the National University of Science and Technology (NUST), Zimbabwe deploy and appropriate social media technologies. It examined the familiarity, benefits, challenges as well as the factors shaping and constraining the use of social media by academic librarians in the two institutions. In doing so, the study adopted the Technology Acceptance Model (TAM) by Fred Davis (1989) as its conceptual framework. Methodologically, the study deployed a Web-based questionnaire (administered via e-mail) with 59 academic librarians at UWC and 40 academic librarians at NUST. To ensure the validity of the study the questionnaire was pretested among a few librarians at the NUST. The findings of the study show that UWC librarians are more adept at appropriating social media applications than NUST librarians. The study further revealed that UWC librarians are directly in charge of managing social media whereas at NUST the Information Technology (IT) department is responsible for managing the applications. Similarly, while UWC Library largely uses social media for marketing their services, NUST library uses the platforms for reference services. The study also notes that there is a thin line between personal and professional uses of social media. In particular, personal uses of the platforms have a direct influence on their use in work-related contexts. Some of the motivating factors for the use of social media by librarians across both universities are: patron demand, low cost, ease of use and functionality. The study also highlights the factors militating against the effective use social media and recommends that library management for both institutions should put in place supportive policies to encourage their effective use for the benefit of service users.
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33

Hoffmann, Ute. "Buchkurier auf Container umgestellt." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2008. http://nbn-resolving.de/urn:nbn:de:bsz:14-ds-1200395233949-45180.

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34

Williamson, Vicki, and n/a. "A study of the perceptions of actual and ideal role responsibility of College librarians as held by principals, College Librarians and senior library staff in Colleges of Advanced Education in New South Wales." University of Canberra. Library and Information Studies, 1990. http://erl.canberra.edu.au./public/adt-AUC20050629.141005.

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This study was designed to ascertain, analyse and compare the perceptions of College Librarians and their associates about the role responsibility which College Librarians in libraries in New South Wales Colleges of Advanced Education (CAEs) were actually assuming and ideally should be assuming as part of their role as library managers. Using as its basis a theoretical framework of role and role-related concepts, as developed by social psychologists such as Kahn et al. (1964), a role set group of Principals, Registrars and Senior Library Staff was identified as the survey population. A review of the literature about CAEs and their libraries and overseas studies about the role of library managers assisted with the development of a role responsibility questionnaire. Data from the questionnaire was analysed in respect of actual and ideal role responsibility and any gaps between actual and ideal role responsibility. Gaps between perceptions of actual and ideal role responsibility between College Librarians and associates may indicate a potential for role conflict for persons enacting the role of College Librarian. This study found statistically significant results in respect of both actual and ideal role responsibility between College Librarians and Senior Library Staff, which indicated that there was not clear agreement between the two groups about either the role responsibility currently assumed by College Librarians and that which ideally should be assumed. In respect of the gap between actual and ideal role responsibility, however, there was no statistically significant result between College Librarians and associates, indicating that the potential for role conflict resulting from divergent perceptions between role set groups was not evident. This does not preclude the potential for role conflict from other sources.
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35

Buarki, Hanadi J. "Towards an improvement of LIS graduates ICT skills and employability needs in Kuwait." Thesis, Loughborough University, 2010. https://dspace.lboro.ac.uk/2134/6339.

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The aim of this research was to explore the ICT skills of LIS students in Kuwaiti HE that are potentially defined by the job market. These skills are deemed essential for the employment of LIS graduates in different job market sectors. As a result, the ICT skills of current LIS students, the needs of employers, and the LIS curriculum in Kuwait were all investigated. In addition the factors that had an impact on students ICT skills were also investigated. To fulfil the research aim and objectives, mixed research methods were employed. The research subjects were employers, LIS students, and teaching staff. Their views were sought through qualitative and quantitative methods that included: 54 semistructured interviews; 225 self-administered questionnaires; these were supplemented by three focus groups; and content analysis of relevant web sites, reports, and LIS syllabus to provide further documentation and analysis. The main findings of the research were: (1) overall the students had knowledge and basic ICT skills, but they lacked advanced searching and internet navigation skills. 85% of the students did not have enough ICT skills; their ICT skills level was selfrated as intermediate or beginner ; (2) the research investigated negative factors such as: unsuitable teaching and learning environment, negative attitudes, social influences, and lack of resources; (3) the students most preferred teaching and training method was group training ; (4) the employers identified further ICT skills and non-ICT skills that LIS graduates should possess for employability; (5) gaps were found in the curriculum and in teaching and training the ICT courses such as: course content was inconsistent; did not reflect the needs of the job market and were outdated; an imbalance between theory and practical training, courses had different outline and little use of the English language hindered the students ICT skills improvement and ICT use. In addition, work placement needed careful consideration. Recommendations based on the research findings and conclusions were made to the DLIS in Kuwait and stakeholders. Future ideas were identified for further research.
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36

Tolley, Rebecca. "Review of Stiff: The Curious Lives of Human Cadavers, by Mary Roach." Digital Commons @ East Tennessee State University, 2005. https://dc.etsu.edu/etsu-works/5612.

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37

Malz, Angela. "Jahresbericht 2019 / Universitätsbibliothek Chemnitz." Universitätsbibliothek Chemnitz, 2021. https://monarch.qucosa.de/id/qucosa%3A73845.

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38

Reisinger, Silvio. "„MitarbeiterInnen organisieren Mitarbeit“." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2011. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-69739.

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Im Herbst 2010 fanden sich an der UB Leipzig zunächst vier Mitarbeiterinnen des gehobenen Dienstes und ein Fachreferent spontan im gemeinsamen Gefühl zusammen, dass die Kommunikation im gesamten Bibliothekssystem verbessert werden muss und die MitarbeiterInnen bei der Zukunftsplanung der Bibliothek mehr integriert werden sollten. Auslöser dieses Prozesses waren Signale, die in zunehmendem Maße aus der Mitarbeiterschaft an uns herangetragen wurden und mit denen auch wir in unserem beruflichen Alltag konfrontiert waren. Die verstärkte Wandlung des bibliothekarischen Alltags, Unsicherheit und Fragen zur Perspektive des Berufsbildes, Zentralisierungstendenzen, Auslagerung traditionell bibliothekarischer Tätigkeiten, stetig abnehmende Erwerbungsmittel – es handelte sich um ein breit gefächertes Spektrum an Fragen, Sorgen und Nöten, welche die MitarbeiterInnen an der UB stark bewegen und auf die nicht in ausreichendem Maße geantwortet wurde oder werden konnte. Verstärkt wurde diese Problematik durch die historisch gewachsene Tatsache, dass die UB Leipzig aus einem System von etwa zwei Dutzend Teilbibliotheken besteht, was den Kommunikationsfluss erschwert. Es wurde uns sehr schnell deutlich, dass es Defizite bei der Vermittlung von Informationen gibt. Diese zu beheben hatten wir uns zum Ziel gesetzt.
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39

Reddy, Pulla V. "Job satisfaction of library professional staff." Thesis, 1991. http://hdl.handle.net/2009/4466.

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40

"Building an Inclusive Library through Staff Accessibility Training." Doctoral diss., 2019. http://hdl.handle.net/2286/R.I.55496.

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abstract: Libraries provide a needed third place for students to engage with their peers and faculty, both academically and socially. Staff behavior, knowledge, and skills in providing an accessible and inclusive environment are key to helping students with disabilities feel that they belong in the libraries. This makes training in disability and accessibility awareness a necessary component of the overall program for the library. This study assessed a locally-developed, online training program for staff of all levels that was intended to improve staff knowledge and skills in disability etiquette, library services and spaces that support people with disabilities, and the policies that govern this work. The program used the four-part Deines-Jones (1999) model for its content and the core principles of andragogy for its instructional design. Assessment focused on changes in beliefs and knowledge using an adapted standardized scale, and evidence for learning from responses to training program questions, focus group discussions, and survey responses. Further development of the training program was informed by the principles of andragogy. Participants in the training program improved their scores in the knowledge domain but had no change in their beliefs domain. Learning was most evident in spaces where it engaged with previous knowledge and supportive customer service approaches. Participants identified and, in several cases, independently pursued new questions that were prompted by the training program. On the whole, participants found the training to be supportive and engaging, with minor changes to structure and focus recommended for the next iteration.
Dissertation/Thesis
Doctoral Dissertation Leadership and Innovation 2019
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41

George, Sarah, and Katherine Coussement. "Accessibility for all: engaging library staff in auditing electronic resources." 2016. http://hdl.handle.net/10454/8365.

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Yes
Since the introduction of the Special Educational Needs and Disability Act (2001), academic libraries have been obliged to provide accessible texts for users who find printed works a barrier. Print-impairment can occur for a range of reasons including visual impairment, specific learning difficulties and motor difficulties, and affects 10-15% of the European population (Hilderley 2013). For many students, reasonable adjustment has involved the provision of texts in alternative formats (alt-texts) on a case-by-case basis for individual students. ... In 2013, the University of Bradford library employed a graduate intern to conduct a pilot audit of the accessibility of online resources ... In the summer of 2014, a revised and expanded audit was undertaken by frontline library staff.
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42

Sewdass, Nisha. "The need for continuous (competency-based) training and development of library staff in a public library." Thesis, 2003. http://hdl.handle.net/10500/1213.

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Staff training, education and development has come to the forefront in most organizations. Managers and employers have realized the benefits of training and developing their staff and various government initiatives have been introduced that highlight this. Library and Information Services took some time to realize the importance of training and developing their staff, more specifically continuing professional development. The study investigates staff training, education and development at the Durban Metropolitan Library (DML) and establishes the perceptions of staff about current training and development offered. The need for, and appreciation of the training and development offered, was evident. No structured program for staff training and development exist in DML. It is recommended that DML implement the Chartered Institute of Library and Information Professionals, previously known as the Library Association, Framework for Continuing Professional Development if it intends to survive in the competitive, changing environment. This will ensure that the organization functions according to the promulgated government regulations and has skilled, competent staff.
Information Science
(M.A. (Information Science))
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43

Raju, Rajandren. "Unionising library and information staff in the tertiary sector : a feasibility study." Thesis, 2005. http://hdl.handle.net/10413/4711.

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The purpose of this study was to examine the feasibility of unionising the employees of the LIS sector in South Africa in the context of the new South African labour dispensation. The study examined the factors that have been identified as having an influence on the growth of trade unionism. The review of the literature revealed that the factors that have influenced unionism were, inter alia, collective bargaining, legislation and employee concentration. The unionism versus professionalism debate also influenced the growth of trade unionism. The factors that were identified as influencing the growth of white collar unionism, at the national and international level, were applied to LIS sector employees to determine their influence on the growth of unionism in this sector. The findings from the survey of employees confirm the findings in the literature with regard to the factors that have influenced trade unionism. While trade unionism has continued to grow and fulfils the industrial needs of the LIS employees in South Africa, professional associations here fulfilled the professional needs of those employed in the LIS tertiary education sector. This study also examined the roles and characteristics of professional library associations in the international arena with particular reference to two African countries. The factors that have influenced the continuance of professional associations amidst pressure from trade unions for the same membership, were also investigated. Self-administered questionnaires were used to survey the views of LIS employees regarding factors that have influenced their affiliation to the different employee representative bodies. Selfadministered questionnaires were also used to survey trade union officials of the three national unions that service the tertiary sector in South Africa, regarding their views on the infra-structural capacity of unions to incorporate a sector specific union. Percentages and frequency distributions as well as content analysis were used to analyse the data collected. The findings from the survey of the LIS employees reveal that the factors that have influenced the growth of trade unionism at the national and international levels are evident in the LIS sector in South Africa. The findings also reveal that factors that have negated the growth of trade unionism in this sector. Further, the employee population expressed preference for a single representative body to represent the industrial and professional interests of the LIS sector. The findings from the survey of the LIS employees revealed a need which could not be accommodated by the current trade union structures. In suggesting a way forward, the researcher proposes a model. The aim of the model is to stimulate discussion about how change can be achieved. The researcher draws conclusions based on the analysis of data and in the context of related literature and proposes a way forward for the tertiary LIS sector in South Africa.
Thesis (Ph.D.)-University of KwaZulu-Natal, Pietermaritzburg, 2005.
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44

YEH, YA-FANG, and 葉雅芳. "Marketing for the Staff-less Library: Case Studies of Intelligent Libraries in Taipei." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/f554vw.

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碩士
國立臺北大學
公共行政暨政策學系
102
The purpose of the research is to explore the status of marketing with case studies of intelligent libraries in Taipei. Expect to find out shortcomings of marketing so that library resources can be more people know and use, and improve the city of reading. Therefore, two research methods were employed in this research including literature analysis and in-depth interview. There were fifteen interviewees who accepted the interviews, included the library internal staff, readers and scholars to explore the marketing status of intelligent libraries in Taipei basing on library marketing theory, including the marketing environment, marketing objectives, marketing mix, and marketing effective. According to these results and offer several suggestions. The findings of the research include: 1.Through the SWOT analysis, understanding the internal environment (strengths, weaknesses) and external environment (opportunities, threats) of intelligent libraries in Taipei, so that we can grasp the opportunity for future development. 2.The comparison between the marketing objectives of intelligent libraries in Taipei and the purpose of its establishment, discovered both are consistent and interviewees reach a consensus on the marketing objectives. 3.From the seven marketing mix analysis, the researchers discovered the marketing effect of intelligent libraries in Taipei which has more far-reaching factors are "promotion" and "procedure" two aspects, so its marketing mix is still shortcomings. 4.Analysis of the interview, findings for marketing effect were the low degree of public recognition for intelligent libraries in Taipei, the channel of communication should diversify, and the low degree of public perception of marketing effect, in sum, it needs to improve the marketing effect.
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45

Izu, Lydia Osarugue. "Knowledge sharing among staff at Delta State University Library Abraka for improved service provision." Diss., 2020. http://hdl.handle.net/10500/27251.

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Academic libraries are an integral part of higher educational institutions in Nigeria in order for them to achieve their mission of national development. Knowledge sharing has become a survival kit for academic libraries to improve service provision and remain relevant in today’s information world. This study explores the roles of knowledge sharing among staff at the Delta State University (DELSU) library, Abraka for improved service provision and also suggests strategies to enhance knowledge sharing among staff for improved service provision. The theory of organisational knowledge creation (SECI) and the Social Exchange Theory (SET) underpinned this study. The study adopted a mixed method research approach and case study research design. While questionnaires were the main data collection instruments, interviews were the supplementary instruments. The entire staff at the DELSU library, Abraka was the target population for this study. A census was taken on the entire staff of the library to collect data using the questionnaires while the heads of the different library sections were purposively sampled for the collection of data through interviews. The quantitative data collected using questionnaires was analysed with the Statistical Package for Social Science (SPSS) software and the results were presented in tables and simple descriptive statistics. The interview data was analysed and interpreted using thematic analysis and was presented in predetermined themes according to the research objectives. A total of 60 out of the 63 copies of the questionnaire administered were retrieved and interviews were conducted on all seven participants sampled. The study revealed that knowledge sharing among staff members play an important role in improving service provision in the library in terms of the provision of accurate and in time services, learning best library practices, avoidance of mistake repetition and solving problems encountered on the job. However, knowledge sharing is not formalised in the library. Therefore, effective knowledge sharing for service provision has not been achieved. The greatest barriers to knowledge sharing for improved service provision in the library are the lack of a knowledge sharing culture, information and communication technological tools and infrastructures and motivation as well as the inferiority and superiority complex among staff. The greatest motivation for the library staff to share knowledge is to improve service provision. The study suggests strategies to encourage knowledge sharing among the staff members in order to improve service provision. These strategies include an adequate reward system, as well as a continuous awareness and appraisal of knowledge sharing.
Information Science
M. Inf.
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46

Murray, Richard A. "Job satisfaction of professional and paraprofessional library staff at the University of North Carolina at Chapel Hill." 1999. http://ils.unc.edu/MSpapers/2501.pdf.

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47

Alsereihy, Hassan A. "Continuing library education practices and preferences of the university and major research library personnel in Saudi Arabia with special emphasis on technical services staff /." 1993. http://books.google.com/books?id=ttrgAAAAMAAJ.

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48

Mort, Sarah Louise. "Toward effective motivation of academic library support staff identifying and correlating motivators valued with demographic attributes /." 1992. http://books.google.com/books?id=wq_gAAAAMAAJ.

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49

Lu, Mu Ching, and 呂睦卿. "A research on professional qualifications and appointments of senior high school library staff in Taipei City." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/44750465163335586965.

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碩士
國立政治大學
圖書資訊學數位碩士在職專班
99
The purpose of reserach is to discuss the librarian’s qualification of senior high school in Taipei city and the current school staff’s opinion on librarian appointment of senior high school, so as to analyize the qualification and job relevance of librarian of senior high school then to make suggestion on librarian appoinment and their professional knowledge improvement. The research implements questionnaries to libraries of twenty eight national senior high schools to realize the library grouping, staff ‘s professional qualification and the appointment of each school; meanwhile, through interviewing and investigating school staff’s opinion on human resource arrangemnt , employment, grade planning, personnel rotation system and professional knowledge improvement. The result shown librarian’s major task is to support teaching, help learning, which combines profession, the professions of human resource in the library management have significant difference and the positive and sincere individual personality is the factor that deepens the service of librarian. For achieving core task and completing the development of teaching resource center, to set up a professional personnel arrangement in the library is needed; however, the regulation is not complete which causes the insufficient professional staff arrangement in the senior high school library; moreover, the current arrangement of information human resource is not able to develop in the supporting learning resource center due to limited grouping and job responsibility division. From personnel appointment; currently, school staff think librarian director and the staff should follow the precedent of director to have professional knowledge; furthermore, the library specialized subject of 20 credits provides teachers who also work at library an important access to obtain professional knowledge and qualification; it is necessary to set up a library and information job system and which is not allowed to have job rotation so that specialized staff can elaborate their profession well and the value of human resource can be developed. In the part of enhancing professional knowledge, further education could be developed toward to digital courses so as to break through the difficulty of insufficient human resource and the access of further education. The classified results suggest, in order to resolve the problem of librarian appointment of senior high school; currently, the available method are as followings: from integration of human resource to combine the power of the general public which enables the knowledge skill to be more complementary and diversified; making the best of digital learning method and properly collocating with substantive course to provide diversified further education accesses of library and information and also to encourage librarian to participate in further study and learning group to enhance their professional knowledge and facilitate their professional growth. The more positive ways are: to strengthen the communication with the school principal to make him more understand the function and value of library then to obtain his support to develop the profession of library; the most significant is to carry out the profession system and job system of library and information so as to obtain the professional human resource of library and information; to consider the professional development of library and to set up a certification system for certificating the profession in the future would be necessary.
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50

Ramalibana, Kataila M. "An investigation into the effectiveness of the staff development policies and programmes of the Unisa library." Diss., 2005. http://hdl.handle.net/10500/2355.

Full text
Abstract:
This study investigated the effectiveness of staff training and development programmes and policies at the Unisa Library. The aim of the study was to establish how staff training and development needs were met and also how staff felt about the centralisation of the Human Resources Department. Self-administered questionnaires were distributed among the Unisa Library staff including the Unisa Branch Libraries. Interviews with four divisional managers were also conducted. Staff development is an ongoing process that, by means of a systematic approach, serves to orient, train, and develop each member of the library staff to work together and to serve their customers with the skills necessary to deliver a quality service. As a result, training can be viewed as an essential vehicle to efficient and effective performance by staff and also as a process that develops the skills, awareness or expertise of staff. This is important for both professional and non-professional employees. Chapter one of this dissertation provided the orientation of this study. Chapter two looked at how the study was conducted, including the research design and methods. Chapter three provided information on the legal aspects of training and development in the workplace and what employees need to be aware of and to know. Chapter four dealt with staff training and development and a literature survey. Chapter five gave an analysis and interpretation of the research findings. Chapter six described the situation at Unisa with respect to staff training and development, while in chapter seven recommendations were made based on the findings of this study. It was found that the personal development of staff was hindered as only job - related training is supported by the Library's STD workgroup. It is recommended that a training needs analysis be compiled in the Library based on the individual staff training requirements expressed during annual performance appraisals. Fifty percent of the staff who were surveyed thought it was good to centralise the Human Resources Department.
Information Science
M. A. (Information Science)
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