Journal articles on the topic 'Leisure crafting'

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1

Chen, I.-Shuo. "Turning home boredom during the outbreak of COVID-19 into thriving at home and career self-management: the role of online leisure crafting." International Journal of Contemporary Hospitality Management 32, no. 11 (October 12, 2020): 3645–63. http://dx.doi.org/10.1108/ijchm-06-2020-0580.

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Purpose This paper studied whether boredom at home due to social isolation during the COVID-19 pandemic may motivate individuals to engage in online leisure crafting, thereby contributing to their thriving at home and career self-management. This paper aims to examine whether individuals’ growth need strength influences the impact of home boredom on online leisure crafting. Design/methodology/approach This paper performed a two-wave longitudinal study involving a group of employees from the hospitality industry (N = 340) in Mainland China. This paper evaluated home boredom, online leisure crafting and growth need strength at Time 1 and thriving at home and career self-management two months later at Time 2. Findings The respondents’ experience of home boredom had a time-lagged effect on their thriving at home and career self-management via online leisure crafting. Additionally, their growth need strength amplified the positive impact of home boredom on online leisure crafting. Practical implications Hospitality managers can motivate employees to engage in crafting online leisure activities at home when they experience home boredom during the outbreak of COVID-19, which may further allow them to experience thriving at home and engage in career self-management. Additionally, managers can develop managerial interventions to improve the growth need strength of employees with low growth needs, which may, in turn, render these employees less likely to tolerate home boredom, thereby increasing the positive impact of home boredom on their online leisure crafting. Originality/value This paper offer insights for the boredom literature regarding how individuals’ home boredom caused by social isolation during the COVID-19 pandemic might lead to their thriving at home through online leisure crafting. This paper also provides insights for the leisure crafting literature regarding the role of online leisure crafting in individuals’ thriving at home. This paper reveals the role of growth need strength in the impact of home boredom on thriving at home through online leisure crafting.
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Petrou, Paraskevas, Arnold B. Bakker, and Machteld van den Heuvel. "Weekly job crafting and leisure crafting: Implications for meaning-making and work engagement." Journal of Occupational and Organizational Psychology 90, no. 2 (September 30, 2016): 129–52. http://dx.doi.org/10.1111/joop.12160.

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Kosenkranius, Merly, Floor Rink, Miika Kujanpää, and Jessica de Bloom. "Motives for Crafting Work and Leisure: Focus on Opportunities at Work and Psychological Needs as Drivers of Crafting Efforts." International Journal of Environmental Research and Public Health 18, no. 23 (November 23, 2021): 12294. http://dx.doi.org/10.3390/ijerph182312294.

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Employees of all ages can proactively shape their behavior to manage modern work–life challenges more effectively and this is known as crafting. Our goal is to better understand employees’ motives for engaging in crafting efforts in different life domains to fulfil their psychological needs. In a survey study with two measurement waves, we examined whether “focus on opportunities at work” (FoO)—the extent to which employees believe in new goals and opportunities in their occupational future—and psychological needs (i.e., approach and avoidance needs)—predicted crafting efforts at work and outside work (i.e., job and off-job crafting). Our hypotheses were largely confirmed in a study on 346 Finnish workers. Greater FoO led to greater approach needs (i.e., mastery, meaning, affiliation), which in turn explained higher engagement in both job and off-job crafting. Avoidance needs (i.e., detachment, relaxation) resulted in increased crafting efforts in both life domains directly. Our findings underline the importance of FoO for crafting efforts across life domains, and explain why this is the case (i.e., it activates approach-oriented psychological needs). By supporting workers in shifting their focus onto their future opportunities (regardless of their age), organizations can create environments conducive to crafting and ultimately sustainable work lives.
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Kim, Haemi, Jinyoung Im, Hailin Qu, and Julie NamKoong. "Antecedent and consequences of job crafting: an organizational level approach." International Journal of Contemporary Hospitality Management 30, no. 3 (March 19, 2018): 1863–81. http://dx.doi.org/10.1108/ijchm-01-2017-0040.

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Purpose This study aims to investigate the conditions required for encouraging employees to engage in job crafting and examine the consequences of job crafting behavior. Job crafting is employees’ proactive behaviors at work associated with modifying tasks, managing social relations and changing job cognition. Design/methodology/approach A paper-and-pencil onsite survey was conducted by targeting frontline employees working in five-star hotels located in Seoul, South Korea. Descriptive statistics, confirmatory factor analysis and structural equation modeling were used. Findings Perceived organizational support triggers employees’ job crafting. Task crafting leads to relational and cognitive crafting. Relational and cognitive crafting increases employees’ fit with the organization, whereas task crafting does not. Employees’ fit with the organization is positively associated with job satisfaction. Research limitations/implications Employees’ job crafting has positive consequences for a company by enhancing employees’ fit with the organization, resulting in increased job satisfaction. Thus, organizations need to show how much the organization cares about employees’ values, so that employees can initiate job crafting by utilizing organizational support. However, generalizing the results should be done cautiously. Originality/value This study focuses on the effect of an organizational-level predictor, whereas previous job crafting literature has focused mainly on an individual level or on task-related factors. It also empirically tests the causal relationships among the three facets of job crafting and provides their distinctive influences on person-organization fit that ultimately leads to job satisfaction.
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LIN, Lin. "Crafting for the changing workplace: A dual pathway model of job crafting and leisure crafting based on self-identity theory." Advances in Psychological Science 29, no. 5 (2021): 773. http://dx.doi.org/10.3724/sp.j.1042.2021.00773.

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Chen, Chien-Yu. "Does work engagement mediate the influence of job resourcefulness on job crafting?" International Journal of Contemporary Hospitality Management 31, no. 4 (April 8, 2019): 1684–701. http://dx.doi.org/10.1108/ijchm-05-2018-0365.

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PurposeResearchers and practitioners have remarked the critical nature of job crafting for employee and organizational effectiveness in the hotel industry. However, few studies have investigated the determinants of job crafting, especially the role of personality traits. Hence, this study aims to address this research gap by exploring how job resourcefulness influences job crafting and by clarifying the mediating role of work engagement.Design/methodology/approachThe sample of the present study comprised 433 Taiwanese frontline hotel employees. The hypothesized relationships were tested using structural equation modeling.FindingsThe results reveal that job-resourceful employees tend to engage themselves at work. Engaged employees tend to craft their jobs individually and collaboratively. That is, work engagement is a mediator between job resourcefulness and job crafting. Finally, the job resourcefulness–work engagement–individual crafting relationship is closer than the job resourcefulness–work engagement–collaborative crafting relationship.Research limitations/implicationsThe findings suggest that job resourcefulness can be considered as a criterion in selecting and retaining employees. Work engagement may serve as a mechanism for interpreting the relationship between job resourcefulness and job crafting. This study provides crucial insights to help hotel managers seek and aid employees who can actively reshape their work conditions. However, the sample comprises only frontline hotel employees and the generalization can be considered in the future studies.Originality/valueThis research is the first to examine the psychological process that mediates the connection between job resourcefulness and job crafting. The findings of this study contribute to the theory of the relationship between personality traits and job crafting and may serve as a reference in related practices.
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Han, Ming-Chuan, and Pin-Chyuan Hwang. "Crafting job and leisure activities when you are overqualified." Journal of Hospitality and Tourism Management 48 (September 2021): 146–54. http://dx.doi.org/10.1016/j.jhtm.2021.05.017.

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Kouhia, Anna. "Online matters: Future visions of digital making and materiality in hobby crafting." Craft Research 11, no. 2 (September 1, 2020): 261–73. http://dx.doi.org/10.1386/crre_00028_1.

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Over the past twenty years, hobby crafting has experienced a revival of interest, as people have started to seek new ways to engage with crafts as creative leisure in an increasingly digital world. Along the way, emerging, digital technologies have provided new tools and ways to engage in hobby crafting. Indeed, today’s hobby crafts are frequently concerned with material mediated via the internet and accomplished with the aid of software, which also affects our understanding of maker identities in online communities. This article argues that digitalization has not only revolutionized hobbyist craft making with new tools and technologies, but has also paved new ways for practising creative skills, which has had a significant impact on makers’ engagements with craft materials, objects and communities of practices. This is demonstrated through netnographic explorations on Facebook’s leisure craft community where digital material practices are increasingly prevalent in hobbyists’ everyday life. As a conclusion, the article speculates on visions of the future of hobby crafts and its relevance as a leisure pursuit.
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Guo, Yongrui, and Xinyi Hou. "The effects of job crafting on tour leaders’ work engagement: the mediating role of person-job fit and meaningfulness of work." International Journal of Contemporary Hospitality Management 34, no. 5 (February 8, 2022): 1649–67. http://dx.doi.org/10.1108/ijchm-09-2021-1082.

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Purpose This study aims to examine the effects of job crafting on the work engagement of tour leaders mediated by person-job fit and the meaningfulness of work. Design/methodology/approach Derived from a sample of 331 tour leaders in China, the data for this research were analyzed using partial least squares structural equation modeling. Findings The findings revealed that job crafting increased tour leaders’ person-job fit and meaningfulness of work, which stimulated their work engagement. Tour leaders’ person-job fit also increased their work engagement and perceptions of the meaningfulness of work. Enhancing the work meaningfulness of tour leaders can significantly increase their work engagement. Person-job fit and meaningfulness of work had a significant mediating effect between job crafting and tour leaders’ work engagement. Practical implications Managers need to provide external conditions for tour leaders’ job crafting by expanding structural and social job resources and by creating more stimulating job environments. Managers can enhance tour leaders’ work engagement by shaping their work meaning and person-job fit. Originality/value First, this study empirically tested the effects of job crafting on tour leaders’ work engagement, thus directly addressed the lack of academic attention paid to this topic. Second, this study examines the mediating role of person-job fit and meaningfulness of work, with regard to tour leaders’ job crafting and work engagement, based on an integrative concept model.
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Petrou, Paraskevas, and Arnold B. Bakker. "Crafting one’s leisure time in response to high job strain." Human Relations 69, no. 2 (October 12, 2015): 507–29. http://dx.doi.org/10.1177/0018726715590453.

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Sjollema, Sandra, and Felice Yuen. "Evocative Words and Ethical Crafting: Poetic Representation in Leisure Research." Leisure Sciences 39, no. 2 (May 18, 2016): 109–25. http://dx.doi.org/10.1080/01490400.2016.1151845.

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Pelit, Elbeyi, Esra Katırcıoğlu, and Ali Kabakulak. "Effects of tour guides’ self-efficacy levels and autonomy perceptions on their job crafting behaviours." European Journal of Tourism Research 30 (October 20, 2021): 3011. http://dx.doi.org/10.54055/ejtr.v30i.2095.

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The main purpose of the study is to determine the effects of tour guides’ self-efficacy levels and their autonomy perception levels on their job crafting behaviours. It is also aimed to determine their job crafting, self-efficacy, and autonomy perception levels. Besides, comparing guides’ job crafting behaviours in terms of their personal properties and demographic characteristics is also conducted within the framework of the study. Data were collected from 203 tour guides via survey method. Multiple linear regression analysis results showed that self- efficacy and autonomy perceptions of tour guides had an effect on their job crafting behaviours. Besides, job crafting, self-efficacy, and autonomy levels of tour guides were high. Lastly, there were significant differences in job crafting behaviours of tour guides in terms of their ages, license types, experiences, and active days at work in a year.
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Kim, Woo-Kyung, and Won-Chung Chung. "Construct Validity of Korean Leisure Sports Instructor Job Crafting Questionnaire Scale(KSIJCQ : Korean Sports Instructor JCQ)." Journal of Coaching Development 20, no. 2 (June 30, 2018): 13–20. http://dx.doi.org/10.47684/jcd.2018.06.20.2.13.

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Luu, Tuan Trong. "Socially responsible human resource practices and hospitality employee outcomes." International Journal of Contemporary Hospitality Management 33, no. 3 (January 27, 2021): 757–89. http://dx.doi.org/10.1108/ijchm-02-2020-0164.

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Purpose This paper aims to unfold the mediation mechanism of job crafting, through which socially responsible human resource practices (SRHR practices) influence work meaningfulness and job strain among hospitality employees. It also seeks to unravel the moderating effect of authentic leadership on this indirect relationship. Design/methodology/approach Three survey waves were conducted to collect data from 825 employees and 128 managers from 34 four- or five-star hotels in two major cities in Vietnam. The data were analyzed through structural equation modeling to test the hypothesized relationships. Findings The results lent credence to the positive relationship between SRHR practices and employees’ meaningfulness of work as well as the negative nexus between SRHR practices and employees’ job strain. These relationships were mediated by employee engagement in job crafting. The results further revealed that authentic leadership functioned as a negative moderator for the impact of SRHR practices on job crafting as well as the indirect effects of SRHR practices on the two employee outcomes via job crafting. Practical implications The findings suggest to hospitality organizations that employees may find their work more meaningful and less stressful if they implement SRHR practices to enable them to craft their tasks. Hospitality organizations should also realize the role of authentic behavior among managers in stimulating employee job crafting behavior particularly when SRHR practices are not fully in place. Originality/value This study advances the understanding of the mechanisms that translate SRHR practices into hospitality employee outcomes. This work also extends the contingency perspective in the HRM literature by unraveling authentic leadership as a contingency for the impacts of SRHR practices.
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Vilhunen, Katja, Sinikka Hannele Pöllänen, and Harri Pitkäniemi. "Reasons for knitting blogging and its importance for crafting." Techne serien - Forskning i slöjdpedagogik och slöjdvetenskap 21, no. 3 (June 22, 2021): 48–62. http://dx.doi.org/10.7577/technea.4185.

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The purpose of this study was to describe the reasons for knitting blogging and the importance of blogging for the bloggers’ crafting. A multiphase mixed-methods study focusing on quantitative research methods was the methodological basis. Therefore, the study included both sequential and simultaneous investigation paths. In this study, the quantitative data were collected from the same group of Finnish knitting bloggers by two online surveys in 2008 (N= 501) and in 2013 (N= 212). The quantitative data focused on time-related changes in blogging, whereas the qualitative data, collected by essays (N=50) during 2013-2014, was used to explain the quantitative data. In quantitative analysis, the key features of reasons for knitting blogging were analysed by principal component analysis. The differences in the principal components for the background groups between the surveys were elucidated by means of 2-way analysis of variance. The qualitative data were analysed by data-driven content analysis. The results indicated that there were several reasons for knitting blogging. According to the results, the elements of knitting blogging were: 1) inspiration and materialization, 2) connecting and community support, 3) encouragement and 4) reflection and reminiscence. Knitting blogging has reshaped crafting by combining the material and tactile process of knitting with digital practices of life-streaming and with participatory activities in networked spaces. It appeared that knitting and blogging complemented each other, and that blogging supported development of the blogger’s crafting into a serious leisure activity with meaningful long-term activities and clear goals. Keywords: digital practices, knitting blog, leisure, mixed methods design, online communities
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Hamrick, Alexander B. "Stress[ed] out, leisure in: The role of leisure crafting in facilitating entrepreneurs’ work stressor— creativity relationship." Journal of Business Venturing Insights 18 (November 2022): e00329. http://dx.doi.org/10.1016/j.jbvi.2022.e00329.

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de Bloom, Jessica, Miika Kujanpää, Merly Kosenkranius, Ulla Kinnunen, Floor Rink, Christine Syrek, Hoda Vaziri, Louis Tay, Georg Bauer, and Akihito Shimazu. "Crafting work and leisure for recovery and optimal functioning across life domains." Safety and Health at Work 13 (January 2022): S65—S66. http://dx.doi.org/10.1016/j.shaw.2021.12.936.

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Bavik, Ali, Yuen Lam Bavik, and Pok Man Tang. "Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-Level Investigation." Cornell Hospitality Quarterly 58, no. 4 (July 7, 2017): 364–73. http://dx.doi.org/10.1177/1938965517719282.

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While servant leadership is widely recognized as a people-oriented management style, little attention has been directed to understand the positive outcomes of servant leadership on different stakeholders in the hospitality context. This research examines the mediating role of employee job crafting in the relationship between servant leadership and individual employees’ interpersonal citizenship behaviors directed at both internal and external stakeholders. Multisourced survey data collected from 238 hotel employees in 38 teams revealed that the effects of servant leadership on individual employees’ citizenship behaviors directed toward leaders, coworkers, and customers were mediated by employee job crafting.
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Meged, Jane Widtfeldt. "Guides crafting meaning in a flexible working life." Scandinavian Journal of Hospitality and Tourism 17, no. 4 (June 19, 2017): 374–87. http://dx.doi.org/10.1080/15022250.2017.1330845.

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Ma, Jianfeng, Xing Zhou, Rui Chen, and Xia Dong. "Does ambidextrous leadership motivate work crafting?" International Journal of Hospitality Management 77 (January 2019): 159–68. http://dx.doi.org/10.1016/j.ijhm.2018.06.025.

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Yen, Chang-Hua, Sheng-Hshiung Tsaur, and Cheng-Hsien Tsai. "Tour leaders’ job crafting: Scale development." Tourism Management 69 (December 2018): 52–61. http://dx.doi.org/10.1016/j.tourman.2018.05.017.

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Kim, Haemi, Jinyoung Im, and Hailin Qu. "Exploring antecedents and consequences of job crafting." International Journal of Hospitality Management 75 (September 2018): 18–26. http://dx.doi.org/10.1016/j.ijhm.2018.02.014.

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Berg, Justin M., Adam M. Grant, and Victoria Johnson. "When Callings Are Calling: Crafting Work and Leisure in Pursuit of Unanswered Occupational Callings." Organization Science 21, no. 5 (October 2010): 973–94. http://dx.doi.org/10.1287/orsc.1090.0497.

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Abdel Hadi, Sascha, Arnold B. Bakker, and Jan A. Häusser. "The role of leisure crafting for emotional exhaustion in telework during the COVID-19 pandemic." Anxiety, Stress, & Coping 34, no. 5 (March 26, 2021): 530–44. http://dx.doi.org/10.1080/10615806.2021.1903447.

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Xue, Qing, Jinxin Yang, Huatian Wang, and Deyu Zhang. "How and When Leisure Crafting Enhances College Students’ Well-Being: A (Quantitative) Weekly Diary Study." Psychology Research and Behavior Management Volume 15 (February 2022): 273–90. http://dx.doi.org/10.2147/prbm.s344717.

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Pöllänen, Sinikka, and Laura Voutilainen. "Crafting Well-Being: Meanings and Intentions of Stay-at-Home Mothers' Craft-Based Leisure Activity." Leisure Sciences 40, no. 6 (July 12, 2017): 617–33. http://dx.doi.org/10.1080/01490400.2017.1325801.

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Choi, Jiyun, Jinwoo Kwak, and Ah Jeong Hong. "Effect of Mindset on Innovation Behavior through Job Crafting: Focusing on the Moderating Effect of Informal learning." Korean Human Resource Development Strategy Institute 17, no. 3 (September 30, 2022): 107–39. http://dx.doi.org/10.21329/khrd.2022.17.3.107.

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The purpose of the study is to examine the effect of mindset on innovation behavior through job crafting. Mindset’s effect on innovation behavior was confirmed by comparing the effect of a growth mindset with that of a fixed mindset. The study also verified the moderating effect of informal learning. For this study, a survey was conducted on 261 organizational members at domestic companies. The following is the results of the study: First, analysis of the relationship between a growth mindset and innovation behavior found that a growth mindset did not have a significant and direct effect on innovation behavior. A fixed mindset did not have any direct effect on innovation behavior either. Second, it was found that job crafting had a fully mediating effect on the relationship between a growth mindset and innovation behavior. Likewise, it was confirmed that job crafting had a fully mediating effect on the relationship between a fixed mindset and innovative behavior. Third, it was found that informal learning had a moderating effect on the relationship between a growth mindset and job crafting. On the other hand, it was confirmed that informal learning had no significant moderating effect on the relationship between a fixed mindset and job crafting.
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Tuan, Luu Trong. "Tourism employee ambidexterity: The roles of servant leadership, job crafting, and perspective taking." Journal of Hospitality and Tourism Management 51 (June 2022): 53–66. http://dx.doi.org/10.1016/j.jhtm.2022.02.019.

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Partalidou, Maria, and Olga Iakovidou. "Crafting a policy framework of indicators and quality standards for rural tourism management." International Journal of Tourism Policy 1, no. 4 (2008): 353. http://dx.doi.org/10.1504/ijtp.2008.019276.

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Teng, Hsiu-Yu, and Chien-Yu Chen. "Proactive personality and job crafting in the tourism industry: Does job resourcefulness matter?" Journal of Hospitality and Tourism Management 41 (December 2019): 110–16. http://dx.doi.org/10.1016/j.jhtm.2019.10.010.

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Alonso, Consuelo, Samuel Fernández-Salinero, and Gabriela Topa. "The Impact of Both Individual and Collaborative Job Crafting on Spanish Teachers’ Well-Being." Education Sciences 9, no. 2 (April 10, 2019): 74. http://dx.doi.org/10.3390/educsci9020074.

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Current changes in social structures and political-economic systems directly affect teachers’ job performance. Among others, these changes include changes in communication and information technologies, the scientific revolution, changes in the structure of populations, the revolution of social relations, economic and political transformations, and revolutions in labor relations and leisure time. These changes all seem to have promoted educational revolutions, which encourage the development of autonomous individuals who are capable of making critical judgments, ready to dialogue and cooperate in problem solving, and who seek alternatives aimed at building a better society. Thus, teachers suffer daily from the impact of continual changes that affect the way they do their work. According to the job-demands resources model, each job environment has its own characteristics that can be grouped into two dimensions: job demands and job resources. However, the relationship between job demands and resources has serious implications for individuals’ lives and psychological well-being. While work provides us with the means to survive, develop social relationships, and experience control over our lives, an excess of demands and a shortage of resources to cope with them would adversely affect personal well-being. Hence, individuals can perform behaviors through job crafting to balance this relationship between demands and resources at work. Job crafting is a proactive behavior of the worker who improves his own working conditions in order to achieve a more meaningful and satisfactory job. This phenomenon allows individuals to play a certain role by “creating” their own job, changing the conditions in which they perform their tasks. In this study, 146 teachers participated to investigate the relationships between both individual and collaborative job crafting behaviors, on the one hand, and job satisfaction, work engagement, and teaching performance, on the other.
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Vogel, Ryan M., Jessica B. Rodell, and John W. Lynch. "Engaged and Productive Misfits: How Job Crafting and Leisure Activity Mitigate the Negative Effects of Value Incongruence." Academy of Management Journal 59, no. 5 (October 2016): 1561–84. http://dx.doi.org/10.5465/amj.2014.0850.

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Teng, Yi-Man, Kun-Shan Wu, and Chia-Hung Tsai. "Antecedents and consequences of job crafting: Evidence from a multinational travel corporation in Taiwan." Journal of Hospitality and Tourism Management 51 (June 2022): 1–10. http://dx.doi.org/10.1016/j.jhtm.2022.02.006.

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Lu, Wenzhu, Shanshi Liu, Haibo Wu, Kunjin Wu, and Jialiang Pei. "To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment." Journal of Hospitality and Tourism Management 53 (December 2022): 123–32. http://dx.doi.org/10.1016/j.jhtm.2022.09.007.

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Chen, Chien-Yu, Chang-Hua Yen, and Frank C. Tsai. "Job crafting and job engagement: The mediating role of person-job fit." International Journal of Hospitality Management 37 (February 2014): 21–28. http://dx.doi.org/10.1016/j.ijhm.2013.10.006.

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Tian, Qing, Jingyi Bai, and Ting Wu. "Should we be "challenging" employees? A study of job complexity and job crafting." International Journal of Hospitality Management 102 (April 2022): 103165. http://dx.doi.org/10.1016/j.ijhm.2022.103165.

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Yang, Yong, Xiaohua Yan, Xinyuan (Roy) Zhao, Anna S. Mattila, Zhenzhen Cui, and Ziqi Liu. "A two-wave longitudinal study on the impacts of job crafting and psychological resilience on emotional labor." Journal of Hospitality and Tourism Management 52 (September 2022): 128–40. http://dx.doi.org/10.1016/j.jhtm.2022.05.014.

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Huseynov, Kamran, Diego Costa Pinto, Márcia Maurer Herter, and Paulo Rita. "Rethinking Emotions and Destination Experience: An Extended Model of Goal-Directed Behavior." Journal of Hospitality & Tourism Research 44, no. 7 (July 1, 2020): 1153–77. http://dx.doi.org/10.1177/1096348020936334.

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This research aims to extend the model of goal-directed behavior, by deepening its emotional path and including new variables to predict tourist behavioral intention: hedonism, destination experience, and tourism innovativeness. Based on a final sample of 457 European tourist nationals, the findings showed the significant influence of hedonism and tourism innovativeness on tourist desire. In addition, findings uncover the mediating role of hedonism on the emotional path. The findings also extend previous research by revealing that not all destination experience dimensions (sensory, affective, behavioral, and intellectual) equally influence tourist behavioral intention. Indeed, only sensory and intellectual destination experience dimensions were found to affect behavioral intention. The findings have important implications for tourism managers crafting destination experiences and contribute to tourism research by presenting a more comprehensive framework of goal-directed behavior applied to tourism.
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Tuan, Luu Trong. "Crafting the sales job collectively in the tourism industry: The roles of charismatic leadership and collective person-group fit." Journal of Hospitality and Tourism Management 45 (December 2020): 245–55. http://dx.doi.org/10.1016/j.jhtm.2020.08.003.

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Song, Yue, Mengying Zhang, Jiajing Hu, and Xingping Cao. "Dancing with service robots: The impacts of employee-robot collaboration on hotel employees’ job crafting." International Journal of Hospitality Management 103 (May 2022): 103220. http://dx.doi.org/10.1016/j.ijhm.2022.103220.

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Teng, Hsiu-Yu. "Job crafting and customer service behaviors in the hospitality industry: Mediating effect of job passion." International Journal of Hospitality Management 81 (August 2019): 34–42. http://dx.doi.org/10.1016/j.ijhm.2019.03.013.

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Karatepe, Osman M., and Taegoo Terry Kim. "Job crafting and critical work-related performance outcomes among cabin attendants: Sequential mediation impacts of calling orientation and work engagement." Tourism Management Perspectives 45 (January 2023): 101065. http://dx.doi.org/10.1016/j.tmp.2022.101065.

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Luu, Tuan Trong. "Knowledge sharing in the hospitality context: The roles of leader humility, job crafting, and promotion focus." International Journal of Hospitality Management 94 (April 2021): 102848. http://dx.doi.org/10.1016/j.ijhm.2020.102848.

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Varutti, Marzia. "Crafting heritage: artisans and the making of Indigenous heritage in contemporary Taiwan." International Journal of Heritage Studies 21, no. 10 (July 2015): 1036–49. http://dx.doi.org/10.1080/13527258.2015.1050055.

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Ok, Chihyung “Michael”, and SangGon (Edward) Lim. "Job crafting to innovative and extra-role behaviors: A serial mediation through fit perceptions and work engagement." International Journal of Hospitality Management 106 (September 2022): 103288. http://dx.doi.org/10.1016/j.ijhm.2022.103288.

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Yadav, Ayushi, and Rajib Lochan Dhar. "Linking frontline hotel employees’ job crafting to service recovery performance: The roles of harmonious passion, promotion focus, hotel work experience, and gender." Journal of Hospitality and Tourism Management 47 (June 2021): 485–95. http://dx.doi.org/10.1016/j.jhtm.2021.04.018.

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47

Ponsford, Ian F., and Peter W. Williams. "Crafting a Social License to Operate: A Case Study of Vancouver 2010's Cypress Olympic Venue." Event Management 14, no. 1 (March 1, 2010): 17–36. http://dx.doi.org/10.3727/152599510x12724735767516.

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48

Xie, Karen L., Zili Zhang, Ziqiong Zhang, Amrik Singh, and Seul Ki Lee. "Effects of managerial response on consumer eWOM and hotel performance." International Journal of Contemporary Hospitality Management 28, no. 9 (September 12, 2016): 2013–34. http://dx.doi.org/10.1108/ijchm-06-2015-0290.

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Purpose This study aims to measures the effects of managerial response on consumer electronic word-of-mouth (eWOM) and hotel performance. Design/methodology/approach A sample of 56,284 consumer reviews and 10,793 managerial responses for 1,045 hotels was retrieved from TripAdvisor, along with 30,232 performance records matched to these hotels on a quarterly basis. Findings This study finds that managerial response leads to an average increase of 0.235 stars in the TripAdvisor ratings of the sampled hotels, as well as a 17.3 per cent increase in the volume of subsequent consumer eWOM. Moreover, managerial response moderates the influence of ratings and volume of consumer eWOM on hotel performance. Practical implications This study offers a practical model that enables hotel managers to orchestrate social media marketing approaches and efforts toward an optimal social media strategy. Originality/value This study differs from extant literature that has extensively focused on consumer reviews by providing a new perspective of management intervention in the social media context. By examining the interplay of managerial response and consumer eWOM at the individual hotel level, this study provides empirical evidence of managerial response affecting hotel performance through the increased ratings and volume of consumer eWOM. This study also offers insights into the practical importance of crafting intervention opportunities to cultivate the continued engagement of consumers on social media and increased hotel performance.
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Irfan, Wardah, Danish Ahmed Siddiqui, and Waqar Ahmed. "Creating and retaining customers: perspective from Pakistani small and medium retail stores." International Journal of Retail & Distribution Management 47, no. 4 (April 8, 2019): 350–67. http://dx.doi.org/10.1108/ijrdm-03-2018-0045.

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PurposeNowadays customers want to enjoy their shopping experience with convenience and maximum value for their money. The purpose of this paper is to examine the role of in-store logistics in crafting store image and perceived value to customers, thus creating satisfied and loyal customers.Design/methodology/approachA research framework was developed based on the review of relevant past research in the area of retail store service quality, perceived value, store image, customer loyalty and satisfaction. Valid data were gathered through a survey from 200 respondents who have shopping experience of small- and medium-sized retail store. Data are analysed through partial least square structural equation modelling (PLSSEM) using Smart PLS 3.2.4.FindingsThe findings of this study suggest that in-store logistics play a major role in developing customers’ satisfaction followed by store image and perceived value. Further, satisfied customers are expected to return to the same retail store, thus showing loyalty.Practical implicationsThis research provides insight into retail decisions makers regarding the factors which enhance customer satisfaction and retention. This study also helps marketers and operations managers to develop strategies for retail stores based on the findings of this research.Originality/valueFrom a retailer’s perspective the paper explains the factors empirically that impact shoppers in the retail store environment.
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Mahapatra, Sabita. "Mobile shopping among young consumers: an empirical study in an emerging market." International Journal of Retail & Distribution Management 45, no. 9 (September 11, 2017): 930–49. http://dx.doi.org/10.1108/ijrdm-08-2016-0128.

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Purpose Superior functionality of smartphones makes them a potential retailing channel, despite their slow adoption. The purpose of this paper is to identify convenience factors that influence consumption experience and intention to continue shopping on a mobile phone. Design/methodology/approach This study was carried out on students using a survey method. This study was conducted in the National Capital Region of India due to its large and diverse population. A purposive sampling technique was used to contact 380 respondents. Findings The data were analysed using a structural equation model. The results indicate search and possession convenience to be positively related to consumption experience while search, evaluation and post-purchase convenience are positively related to continuance usage intention. The findings of this study provide evidence that mobile phone is an effective channel for shopping due to search, evaluation, possession and post-purchase convenience. Research limitations/implications This study used student population between the age group of 20 and 30 years, thereby limiting the generality of the results. Practical implications This study provides insights to retailers and brand managers for crafting their mobile marketing strategies. Originality/value This study explores and uncovers, for the first time, convenience dimensions of a mobile shopping channel across various stages of consumers’ purchase cycle.
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