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Zhang, Ke Wei. "Design for Enterprise Asset Management Evaluation System of Power Generation Enterprises Based on KPI." Advanced Materials Research 694-697 (May 2013): 3401–5. http://dx.doi.org/10.4028/www.scientific.net/amr.694-697.3401.
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Design for enterprise asset management (EAM) evaluation system of power generation enterprises based on key performance indicator (KPI) is proposed according to application of enterprise asset management system in power generation enterprises. KPIs preparations for implementation, goals and design principles are discussed. KPI-based EAM indicators of power generation enterprises are divided into operation management indicators, maintenance management indicators and materials management indicators in three parts. Finally benchmarking management analysis, comparative analysis of time trends and horizontal comparative analysis are used to analyze and evaluate the indicators.
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Swiatek, Cecile. "European academic libraries Key Performance Indicators (KPI)." Performance Measurement and Metrics 20, no. 3 (November 11, 2019): 143–58. http://dx.doi.org/10.1108/pmm-08-2019-0041.
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Purpose The French academic libraries directors association (ADBU) launched and updated a European comparative study on Key Performance Indicators (KPI) in Academic Libraries over the 2013–2017 period. The purpose of this paper is to briefly present the ADBU initiative; its main focus is how to use these figures to ground decision making process, notably so as to better assess the contribution of libraries in student success or research performance. Design/methodology/approach As universities and academic libraries are facing research evolutions and teaching/learning new models, a strong increase in students’ number is observed everywhere in Europe. This trend will most probably continue in the coming years and the pressure on academic libraries will grow. That is why the French ADBU took the initiative to launch a European comparative study on key and performance indicators in Academic Libraries over the 2013–2016 period. Data were updated in 2019, covering 2017 figures and including additional countries. Findings Thanks to the European partners and the help of a consultant firm, the first observations were updated with the 2017 figures and the country scope grew broader. Libraries buildings and equipment, space and seats per student, opening days and hours, frequentation rate, library services, users training, staff per student/documentary budgets/total expenditure, staff training, documentation loans/consultation/downloads: these KPI are gathered and can be compared in both relative and absolute value. Originality/value The ADBU initiative is unique, results are widely shared.
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Bai, Chunguang, and Joseph Sarkis. "Determining and applying sustainable supplier key performance indicators." Supply Chain Management: An International Journal 19, no. 3 (May 6, 2014): 275–91. http://dx.doi.org/10.1108/scm-12-2013-0441.
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Purpose – The purpose of this paper is to introduce a methodology to identify sustainable supply chain key performance indicators (KPI) that can then be used for sustainability performance evaluation for suppliers. Design/methodology/approach – Initially the complexity of sustainable supply chain performance measurement is discussed. Then, a two-stage method utilizing neighborhood rough set theory to identify KPI and data envelopment analysis (DEA) to benchmark and evaluate relative performance using the KPI is completed. Additional analysis is performed to determine the sensitivity of the KPI set formation and performance results. Findings – The results show that KPI can be determined using neighborhood rough set, and DEA performance results provide insight into relative performance of suppliers. The supply chain sustainability performance results from both the neighborhood rough set and DEA can be quite sensitive parameters selected and sustainability KPI sets that were determined. Research limitations/implications – The data utilized in this study are illustrative and simulated. Only one model for the neighborhood rough set and DEA was utilized. Additional investigations using a variation of rough set and DEA models can be completed. Practical implications – This tool set is valuable for managers to help identify sustainable supply chain KPI (from among hundreds of potential measures) and evaluate sustainability performance of various units within supply chains, including supply chain partners, departments, projects and programs. Social implications – Sustainability incorporates many business, economic and social implications. The methods introduced in this paper can help organizations and their supply chains become more strategically and operationally sustainable. Originality/value – Few tools and techniques exist in the sustainable supply chain literature to help develop KPIs and evaluate sustainability performance of suppliers and the supply chain. This paper is one of the first that integrates neighborhood rough set and DEA to address this important sustainable supply chain performance measurement issue.
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Alimul Karim, Abdul, Sri Gunani Partiwi, and Adithya Sudiarno. "Designing Key Performance Indicators (KPI) with macro ergonomics approach." MATEC Web of Conferences 204 (2018): 01014. http://dx.doi.org/10.1051/matecconf/201820401014.
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Some Electronic Procurement Agency (LPSE) at the level of Regional Device Work Unit (SKPD) in Indonesia is still in the development stage of its life cycle, so it needs performance improvement. Key Performance Indicator (KPI) is required to measure the performance. To undertake the development of the LPSE, a sociotechnical role is required. Sociotechnical is a concept of macro ergonomics that has a principle of balancing between social and technical in running a system. So this research aims to design KPI with macro Ergonomic approach. This research was conducted at LPSE District of Kampar, Riau, Indonesia. The stages of this research are the selection of Macro Ergonomic Sub-Attributes, Expert Selection with expertise based ranks of expert, weighting using Fuzzy (Analytical Hierarchy Process) AHP, determining the priority of sub macro ergonomic attribute using Pareto and design of KPI. The result of this research are 33 Sub-Attributes of Macro Ergonomic and prioritizing resulted 18 sub-attributes of Macro Ergonomic and result 21 KPI.
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Kusrini, Elisa, Fadrizal Novendri, and Vembri Noor Helia. "Determining key performance indicators for warehouse performance measurement – a case study in construction materials warehouse." MATEC Web of Conferences 154 (2018): 01058. http://dx.doi.org/10.1051/matecconf/201815401058.
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Warehouse performance measurement is needed to improve performance of logistics system. In order to improve warehouse performance, it is necessary to identify Key Performance Indicator (KPI). Different warehouses have different KPI, therefore this research aims to identify the most important KPI of warehouse so that warehouse manager can determine corrective actions in their warehouse efficiently and effectively. In this research, 25 KPI of warehouse are identified in five warehouse activities based on Frazelle model. The most important KPI are then determined in each warehouse activity using Analytical Hierarchy Process (AHP). Warehouse performance are measured and final score is determined using SNORM. Improvement steps are proposed base on benchmarking among warehouses. Warehouse performance measurement is conducted in 5 construction’s material warehouses located in Yogyakarta, Indonesia. From this study, it is found that most important KPI for receiving is productivity (receive per man-hour), KPI for put away is cycle time (put away cycle time), KPI for storage is utilization (% location and cube occupied), KPI for order picking is cycle time (order picking cycle time) and KPI for shipping is productivity (order prepared for shipment per man-hour). Improving warehouse performance could be done by comparing warehouse performance with the best performance among peer group.
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Triyanti, Vivi, Marsellinus Bachtiar, and Carlos Yohan Rafavy. "Redesain Balanced Scorecard Strategy Map Berdasar Konsep KPI dan KRI." JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI 2, no. 2 (September 1, 2013): 57. http://dx.doi.org/10.36722/sst.v2i2.126.
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<p class="Default"><em>Abstrak</em> <strong>- Tulisan ini terkait dengan penelitian mengenai pengembangan manajemen dashboard di Fakultas Teknik Unika Atma Jaya. Pada penelitian sebelumnya telah dihasilkan rancangan peta strategi yang memuat tujuan-tujuan strategis (<em>strategic objectives</em>) dan indikator (<em>lead dan lag</em>) dari FT Unika Atma Jaya (UAJ) yang terbagi dalam empat perspektif <em>balanced scorecard</em> (BSC), yaitu: Perspektif Pelayanan, Perspektif Pelanggan, Perspektif Proses Bisnis Internal, serta Perspektif Pembelajaran dan Organisasi. Peta tersebut kemudian direklasifikasi lagi sehingga lebih sesuai dengan konsep indikator kinerja (<em>Performance indicator </em>– PI) dan indikator hasil (<em>Result Indicators </em>– RI). Terdapat 8 indikator proses yang diubah letaknya menjadi indikator hasil. Lebih lanjut, dari 120 indikator, terpilih 35 indikator yang dinyatakan sebagai KPI dan KRI, dan akan digunakan sebagai input di pembuatan aplikasi manajemen <em>dashboard</em>.</strong></p><p><strong><em> </em></strong></p><em>Abstract <strong>- </strong></em><strong>The paper is related to research about dashboard management development in Faculty of Engineering, Atma Jaya Catholic University of Indonesia. Previous research has resulted a strategy map with subsequent strategic objectives and indicators (lead and lag) for the Faculty of Engineering, which comprises of four Balanced Scorecards (BSC) perspectives as follows: Service, Customer, Internal Business Process, and Learning and Growth. The map then reclassified so that it fits to Performance indicators (PI) and Result Indicators (RI) concepts. which at the end of the day will be the basis for choosing key indicators (KPI and KRI). Finally, there are 8 process indicators that relocate to result indicators. Further, from 120 indicators, 35 indicators are chosen as KPI and KRI, which will be used in the next step of dashboard management application development. </strong>
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Putri, Nilda Tri, Insannul Kamil, and Demi Ramadian. "Perancangan Standar Penilaian Kinerja Pemeliharaan Lampu Jalan Berdasarkan Key Performance Indicators (KPI’s): Studi Kasus di Kota Padang." Jurnal Optimasi Sistem Industri 11, no. 2 (April 27, 2016): 225. http://dx.doi.org/10.25077/josi.v11.n2.p225-234.2012.
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Sistem transportasi yang baik dan memadai merupakan hal penting yang harus diperhatikan untuk memenuhi kebutuhan pelayanan terhadap keperluan masyarakat dalam menjalankan aktivitasnya setiap hari. Aktivitas transportasi tidak hanya berlangsung pada siang hari, namun juga dilakukan pada malam hari sehingga keberadaan lampu penerangan jalan sangat penting untuk menerangi jalan dan melancarkan kegiatan transportasi tersebut. Saat ini kondisi lampu jalan di Kota Padang banyak yang mengalami kerusakan. Penyebab utama kerusakan lampu jalan adalah tegangan, yaitu beban puncak yang terjadi mulai dari pukul 18.00-23.00 WIB. Berdasarkan hal tersebut, penelitian ini menggunakan Key Performance Indicator (KPI) untuk menghasilkan standar penilaian kinerja dalam melakukan penilaian terhadap pemeliharaan lampu jalan yang ada di kota Padang. Perancangan dimulai dengan mengidentifikasi KPI yang didapatkan dari studi literatur. KPI yang telah didapatkan divalidasi kepada stakeholder untuk mendapatkan KPI yang cocok untuk diterapkan di kota Padang. Setelah itu dilakukan pembobotan KPI melalui perbamdingan berpasangan dengan menggunakan metode AHP.Keywords: penilaian, kinerja, key performance indicators, kinerja pemeliharaan lampu jalan
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Ivanov, V. V., Ya N. Dzhankova, and A. N. Legkonogich. "IMPROVING THE SYSTEM OF REMUNERATION OF PERSONNEL OF THE ENTERPRISE ON THE BASIS OF KPI." Litiyo i Metallurgiya (FOUNDRY PRODUCTION AND METALLURGY), no. 3 (October 10, 2017): 78–80. http://dx.doi.org/10.21122/1683-6065-2017-3-78-80.
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The advantages of the system of awarding of staff on key performance indicators are considered. The structure of formation of motivation on the basis of KPI. The main tasks when building a bonus system on the basis of KPI. Justification the use of key performance indicators in the enterprise is made. The scheme of construction of system of motivation of personnel KPI is proposed.
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Klimkovich, S. M., and E. V. Korneevets. "IMPROVING THE SYSTEM OF REMUNERATION OF PERSONNEL OF THE ENTERPRISE ON THE BASIS OF KPI." Litiyo i Metallurgiya (FOUNDRY PRODUCTION AND METALLURGY), no. 3 (October 10, 2017): 81–83. http://dx.doi.org/10.21122/1683-6065-2017-3-81-83.
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The advantages of the system of awarding of staff on key performance indicators are considered. The structure of formation of motivation on the basis of KPI. The main tasks when building a bonus system on the basis of KPI. Justification the use of key performance indicators in the enterprise is made. The scheme of construction of system of motivation of personnel KPI is proposed.
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Boev, A. G. "Methodology for the development of key performance indicators and customer satisfaction for the transformation strategy of the industrial complex." Vestnik Universiteta, no. 7 (September 9, 2021): 100–112. http://dx.doi.org/10.26425/1816-4277-2021-7-100-112.
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The article is devoted to the formation of key performance indicators (KPI) and customer satisfaction (CPI) for evaluating the implementation of strategies for the transformation of industrial complexes in the digital economy. The content of the KPI and CPI of the strategy for the transformation of the industrial complex as an integrated system of organizational, economic and sociological indicators is determined, allowing you to establish target quantitative values for the transformation and development of the most important elements, structures, processes and spheres of the enterprise, as well as to assess the degree of their achievement in operational and longterm periods. A methodology for the formation of KPI and CPI is proposed, a system and a scheme of mutual influence of these indicators are developed. The calculation procedure, data sources, and responsible performers for KPI and CPI are defined. Target values of KPI and CPI for industrial complexes from various regions of Russia have been developed. A general description of the mechanism for implementing KPI and CPI at enterprises is presented.
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Schulz, Thomas, and Andrei Chelaru. "Model Driven Key Performance Indicators Concepts for Manufacturing Execution Systems." Applied Mechanics and Materials 245 (December 2012): 173–78. http://dx.doi.org/10.4028/www.scientific.net/amm.245.173.
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The intention of this paper is to give some methodical approach in Key Performance Indicators for Manufacturing. Within this it covers the defining of Key Performance Indicators (KPI) and Manufacturing Execution Systems (MES). The purpose is to analyze the influences of equipment, personnel and inventory to the production process and how to apply them in making decisions. This paper gives an overview about definition of Manufacturing Execution Systems (MES) and the area of standardization of object models. The KPI for the manufacturing operations management include the areas personnel, equipment, inventory and production process. It contains also a collection of key performance indicators (KPI) to be used in the area of production control and monitoring to assess and define the targets of production processes.
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Rosyidah, Masayu, and Deni Saputra. "Penentuan Key Performance Indicators (KPI) Dengan Metode Performance Prism (Studi Kasus Program Studi Teknik Industri Universitas Muhammadiyah Palembang)." Integrasi : Jurnal Ilmiah Teknik Industri 4, no. 1 (December 10, 2019): 17. http://dx.doi.org/10.32502/js.v4i1.2094.
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Dalam dunia industri bahkan hampir seluruh perusahaan atau organisasi saat ini menggunakan Key Performance Indicators (KPI) sebagai salah satu cara untuk mengukur kinerja perusahaan. Program Studi Teknik Industri berusaha melakukan perbaikan untuk meningkatkan mutu pendidikan, disamping itu juga perlu dilakukan pengukuran kinerja sebagai usaha untuk melakukan perbaikan kinerja disetiap aspek kinerja program studi. Penelitian ini terkait penilaian kinerja Program Studi Teknik Industri Universitas Muhammadiyah Palembang dengan metode Performance Prism yang merupakan metode tepat yang dapat mewakili kebutuhannya. Tujuan dalam penelitian ini adalah menentukan KPI (Key Performance Indicators) sebagai bagian dari pengukuran kinerja. Stakeholder satisfaction yang diperoleh dari penyebaran kuesioner dan stakeholder contribution yang diperoleh dengan wawancara digunakan untuk mengidentifikasi objective Program Studi yang kemudian digunakan untuk mengidentifikasi strategi, proses, dan kapabilitas. Key Performance Indicators (KPI) Program Studi Teknik Industri yang telah terbentuk dari proses dan kapabilitas yang telah diidentifikasi adalah sebanyak 26 KPI.
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Dvulit, Z., A. Zaverbnyy, and R. Tylipska. "HUMAN RESOURCES MANAGEMENT BASED ON KEY PERFORMANCE INDICATORS (KPI)." Journal of Lviv Polytechnic National University. Series of Economics and Management Issues. 6, no. 3 (March 1, 2019): 90–98. http://dx.doi.org/10.23939/semi2019.03.090.
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Meiliana, Meiliana, Bryan Bryan, Felix Joshua, and Raymond Raymond. "Pengembangan Sistem Manajemen dan Analisis Key Performance Indicator “Smart Kpi” Berbasis Web." ComTech: Computer, Mathematics and Engineering Applications 5, no. 2 (December 1, 2014): 1119. http://dx.doi.org/10.21512/comtech.v5i2.2429.
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The goals of organization or company are achieved by the given objectives of all the employees. In order to measure the achievement of the employees, the organization or company can use Key Performance Indicator (KPI). However, most of the application of KPI is done manually, for example in inputting scores, result submission, score checking, and report creation. Seeing this condition, an application called “Smart KPI” is developed to provide an effective and efficient KPI System, to provide the valid KPI data to assist the monitoring of employees performance, and to create the organizational structure by relating the supervisor with the subordinate. This application is developed using Scrum research method that consists of backlog and sprint. The backlog consists of literature studies, comparing previous research or product, distributing questionnaires, and interviewing IT experts. Sprint consists of sprint and release planning and actual sprint work. The result is a PHP based web application for KPI processing for an organization or company that depends on the structure of users and indicators that have been set in the back-end and apply the settings and process the KPI in the front-end. The conclusion that obtained is this application will help the KPI processing which match the user requirement and has a good user interface and performance.
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Rachman, Poppy. "IMPLEMENTASI PLAN-DO-CHECK-ACT (PDCA) BERBASIS KEY PERFORMANCE INDICATORS (KPI): STUDI KASUS DI SMP-SMA INTEGRAL AR-ROHMAH DAU MALANG." AL-TANZIM: Jurnal Manajemen Pendidikan Islam 4, no. 2 (September 28, 2020): 14–27. http://dx.doi.org/10.33650/al-tanzim.v4i2.981.
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This research is to analyze the process of development of quality management by using the cycled approach of PDCA (Plan-Do-Check-Act) based on KPI (Key Performance Indicators). This research was conducted at SMP-SMA Integral Ar-Rohmah "Boarding School" Dau Malang by using descriptive qualitative methods. The object of this research is around 449 students at SMP-SMA Integral Ar-Rohmah Dau Malang. The research period is the even semester of the 2018/2019 school year. The results of this study can be concluded that; Planning (Plan), produces three KPI formulation products, namely; a) KPI monitoring; b) KPI filling formula; and c) KPI report card. Implementation (Do), by requiring all students to participate in filling the KPI monitoring form and activeness of the musyrif room in assisting the filling of KPI. Evaluation (Check) that has been carried out is by means of a random check (random) conducted by the room meeting from the results of filling KPI monitoring. The follow up (Act) is to publish KPI report cards.
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Siom, Firstson. "Analisis Key Performance Indikator (Studi Kasus pada PT. Asgility)." Majalah Ilmiah Bahari Jogja 18, no. 2 (August 3, 2020): 91–100. http://dx.doi.org/10.33489/mibj.v18i2.247.
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Tujuan penelitian ini menganalisis pengaruh delivery order, custom clearance, dan delivery terhadap key performance indicators (KPI) menggunakan metode korelasional pada PT. Agility sebagai freight forwarding. Pengumpulan data dengan survey. Hasilnya penerbitan delivery order tidak berpengaruh terhadap delivery, custom clearance berpengaruh langsung terhadap delivery, penerbitan delivery order berpengaruh langsung terhadap pencapaian KPI, custom clearance berpengaruh langsung terhadap pencapaian KPI, dan terakhir delivery berpengaruh langsung terhadap pencapaian KPI.
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Villarejo, Roberto, Carl-Anders Johansson, Urko Leturiondo, Victor Simon, Dammika Seneviratne, and Diego Galar. "Bottom to Top Approach for Railway KPI Generation." Management Systems in Production Engineering 25, no. 3 (September 26, 2017): 191–98. http://dx.doi.org/10.1515/mspe-2017-0028.
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Abstract Railway maintenance especially on infrastructure produces a vast amount of data. However, having data is not synonymous with having information; rather, data must be processed to extract information. In railway maintenance, the development of key performance indicators (KPIs) linked to punctuality or capacity can help planned and scheduled maintenance, thus aligning the maintenance department with corporate objectives. There is a need for an improved method to analyse railway data to find the relevant KPIs. The system should support maintainers, answering such questions as what maintenance should be done, where and when. The system should equip the user with the knowledge of the infrastructure’s condition and configuration, and the traffic situation so maintenance resources can be targeted to only those areas needing work. The amount of information is vast, so it must be hierarchized and aggregated; users must filter out the useless indicators. Data are fused by compiling several individual indicators into a single index; the resulting composite indicators measure multidimensional concepts which cannot be captured by a single index. The paper describes a method of monitoring a complex entity. In this scenario, a plurality of use indices and weighting values are used to create a composite and aggregated use index from a combination of lower level use indices and weighting values. The resulting composite and aggregated indicators can be a decision-making tool for asset managers at different hierarchical levels.
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Morella, Paula, María Pilar Lambán, Jesús Royo, Juan Carlos Sánchez, and Jaime Latapia. "Development of a New KPI for the Economic Quantification of Six Big Losses and Its Implementation in a Cyber Physical System." Applied Sciences 10, no. 24 (December 21, 2020): 9154. http://dx.doi.org/10.3390/app10249154.
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The purpose of this work is to develop a new Key Performance Indicator (KPI) that can quantify the cost of Six Big Losses developed by Nakajima and implements it in a Cyber Physical System (CPS), achieving a real-time monitorization of the KPI. This paper follows the methodology explained below. A cost model has been used to accurately develop this indicator together with the Six Big Losses description. At the same time, the machine tool has been integrated into a CPS, enhancing the real-time data acquisition, using the Industry 4.0 technologies. Once the KPI has been defined, we have developed the software that can turn these real-time data into relevant information (using Python) through the calculation of our indicator. Finally, we have carried out a case of study showing our new KPI results and comparing them to other indicators related with the Six Big Losses but in different dimensions. As a result, our research quantifies economically the Six Big Losses, enhances the detection of the bigger ones to improve them, and enlightens the importance of paying attention to different dimensions, mainly, the productive, sustainable, and economic at the same time.
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Rimbalová, Jarmila, and Silvia Vilčeková. "The Proposal of Key Performance Indicators in Facility Management and Determination the Weights of Significance." Selected Scientific Papers - Journal of Civil Engineering 8, no. 2 (November 1, 2013): 73–84. http://dx.doi.org/10.2478/sspjce-2013-0020.
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Abstract The practice of facilities management is rapidly evolving with the increasing interest in the discourse of sustainable development. The industry and its market are forecasted to develop to include non-core functions, activities traditionally not associated with this profession, but which are increasingly being addressed by facilities managers. The scale of growth in the built environment and the consequential growth of the facility management sector is anticipated to be enormous. Key Performance Indicators (KPI) are measure that provides essential information about performance of facility services delivery. In selecting KPI, it is critical to limit them to those factors that are essential to the organization reaching its goals. It is also important to keep the number of KPI small just to keep everyone's attention focused on achieving the same KPIs. This paper deals with the determination of weights of KPI of FM in terms of the design and use of sustainable buildings.
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Amrina, Uly, and Alfa Firdaus. "THE SELECTION OF PRODUCTIVITY KEY PERFORMANCE INDICATORS FOR CAR MANUFACTURING COMPANIES USING INTEGRATED PERFORMANCE MEASUREMENT SYSTEM." SINERGI 22, no. 2 (June 27, 2018): 101. http://dx.doi.org/10.22441/sinergi.2018.2.005.
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The increase in car market 17% in 2020, and ASEAN Free Trade policy only 5% for imported products, cause tightened competition in the automotive market. Car manufacturing companies face problems in selecting their performance indicators related to competitive challenges. The purpose of this research is to develop productivity key performance indicators in car manufacturing that conform to stakeholder requirements as a strategy to win the market. The conditions are manifested in a mapping of manufacturing symbols using the Integrated Performance Measurement System (IPMS) method. That manufacturing productivity indicators will become the focus of the top management to be controlled. There are four stages to go through, starting with the identification of stakeholder requirement, which produces six criteria and 12 stakeholder requirements and mapped into 16 goals and 24 key performance indicator (KPI). The second stage is benchmarking, and preparation of KPI hierarchy and the third stage is the description of each KPI in the form of KPI specification table. The fourth stage is the weighting of the six main criteria that result in 3 priority criteria which must be reported monthly between the manufacturing division (painting), finance and administration. Those are employee safety, manufacturing process effectiveness (painting) and waste elimination activities. The priority is obtained based on questionnaires answered by ten stakeholders (experts) processed with Analytical Hierarchy Process (AHP) approach and has been tested consistency in the number 0.09. These three criteria are described in 15 KPIs: performance rate, availability rate, quality rate, trained operator ratio, training value ratio> 80, delay ratio, attendance ratio, downtime losses, setup and adjustment losses, idle time, defect losses, yield losses, manpower efficiency, environmental impact and work accident ratio.
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Shklyaeva, Nadezhda. "Development of the Key Performance Indicators for the Assessment of Personnel Management Service Specialists." Management of the Personnel and Intellectual Resources in Russia 8, no. 5 (December 23, 2019): 29–33. http://dx.doi.org/10.12737/article_5dcbc429b9aeb1.16650471.
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Personnel management services at enterprises are usually attributed to cost centers; specialists are assessed not by the results of the unit, but by the total results of the organization. Therefore, practitioners consider it inappropriate to develop KPI for HR services. The author is sure that diff erentiation of the results of the activities of all specialists is necessary. This article describes the practical results of the development of KPI for professionals working in HR services. The mechanism of differentiation of indicators by posts is presented. The system was developed and tested in one of Surgut’s oil and gas companies. The algorithm presented in the article will help those interested in carrying out similar work in the process of developing their own version of KPI.
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Amzat, Ismail Hussein. "Key performance indicators for excellent teachers in Malaysia." International Journal of Productivity and Performance Management 66, no. 3 (March 6, 2017): 298–319. http://dx.doi.org/10.1108/ijppm-06-2015-0094.
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Purpose The purpose of this paper is to create a key performance indicator (KPI) that can be used as the benchmark tool for teaching performance and practices of both excellent teachers (ETs) and non-ETs and to investigate the possible interrelationships between the five thinking domains (teachers’ teaching philosophy, teaching objective, pedagogical content knowledge, teachers’ expectations and management style). Design/methodology/approach This study uses a quantitative approach with a sample of 306 ETs from eight states including the Federal Territory. Exploratory factor analysis was used to validate the instrument and confirmatory factor analysis for model fit. Findings The findings showed that an excellent classroom management style was the most significant domain for KPI with the highest factor loading, followed by ETs’ teaching philosophy and objectives. It revealed that there was no significant relationship between ETs’ expectations and their classroom management style and that the relationships between the other domains were weak. Originality/value With this research creating a KPI model for excellent teaching practices, it is suggested that an in-depth review should be conducted concerning the standardization of the classroom management and the national teaching objectives in Malaysia. Perhaps representatives from the Ministry of Education and the school principals could go into the field to determine whether the excellent and non-ETs are fulfilling the national education objectives and meeting the expectations. This could lead to setting KPIs for achieving teaching objectives among the ETs.
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Jang, Sung Ok, and Jong In Lim. "Developing key Performance Indicators for Financial IT Security." Journal of Society for e-Business Studies 18, no. 3 (August 31, 2013): 125–42. http://dx.doi.org/10.7838/jsebs.2013.18.3.125.
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Barrett, Jeffrey S., Dimple Patel, Bhuvana Jayaraman, Mahesh Narayan, and Athena Zuppa. "Key Performance Indicators for the Assessment of Pediatric Pharmacotherapeutic Guidance." Journal of Pediatric Pharmacology and Therapeutics 13, no. 3 (January 1, 2008): 141–55. http://dx.doi.org/10.5863/1551-6776-13.3.141.
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Given the paucity of actual guidance provided for managing pediatric drug therapy, prescribing caregivers must be able to draw on the limited published information in pediatrics and/or guidance provided in adults with some account for expected pediatric response. Guidance for managing drug therapy in children is clearly desirable. Our objectives were to construct key performance indicators (KPIs) for pediatric pharmacotherapy guidance to identify drugs where pharmacotherapy guidance would be most beneficial. A pilot survey to assess variation in caregiver appreciation for pediatric dosing guidance has also been constructed to provide a complementary subjective assessment. Three KPI categories, drug utilization (based on hospital admission and billing data collected from 2001 through 2006), medical need, and guidance outcome value along with a KPI composite score have been proposed. Low scores are favored with respect to prioritization for pharmacotherapy guidance. The pilot survey consisted of 15 questions to assess 1) physician knowledge regarding dosing guidance, 2) attitudes toward dose modification and patient individualization, 3) the accessibility, ease of use and appropriateness of existing data stores, and 4) frequency of dosing modification, consultation of dosing compendiums and estimate of success rate in dosing guidance. Pilot results suggest that dosing guidance is generally viewed as important and that the existing resources are insufficient to guide recommendations for all drugs. While the majority of respondents check more than one resource less than 25% of the time, at least 25% of the respondents check more than one resource 25–50% of the time. The majority viewed the relevance of dosing guidance very important to the management of drug therapy. The questionnaire is being extended to the primary care centers, the Kids First Network and specialty care centers. Results will guide the development of decision support systems (DSS) that provide patient-specific pharmacotherapy guidance as part of our pediatric knowledgebase initiative. For the top 25 most utilized agents at our institution over the last 6 years, KPI score ranged from 35 (dexamethasone) to 77 (cefazolin and ampicillin) with an average score of 55. Prototype DSS for tacrolimus and methotrexate are strongly supported by the KPI scoring which ranks their selection in the top 5% of drugs on formulary. KPI metrics provide an objective means of ranking agents for which pediatric pharmacotherapeutic guidance is clearly needed.
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Trukhmanov, V. B., E. A. Pervushkina, A. A. Statuev, V. N. Belov, and A. M. Volodin. "System of key performance indicators as a method for executive decision-making." E3S Web of Conferences 296 (2021): 02003. http://dx.doi.org/10.1051/e3sconf/202129602003.
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Key performance indicators, KPI are a proven cutting-edge tool for process productivity and staff performance monitoring. Therefore, today it is possible to find the use of this tool in the most varied spheres and industries. However, the system implementation is a long and painstaking process, which requires financial, labor and time expenditures. But in case of its successful implementation, KPI technology will provide the balance of advantage for the company management and contribute to its growth. The article presents the selection mechanism of KPI system development and implementation methods. Using key performance indicators, the organization is able to manage the process and modify it, as well as define objectives for employees and motivate them to achieve their objectives. KPIs are based on measuring quantitative benefits. Control shall be based on comprehensive and reliable information about the company’s process productivity. This is the only way to take quick management decisions, make adjustments to the operation of processes that will contribute to the achievement of strategic objectives as a whole.
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Dzagurova, Nataliya B., and Maria E. Agamirova. "High-powered incentives and their possible dysfunctionality in public administration." Voprosy Ekonomiki, no. 3 (March 10, 2020): 28–45. http://dx.doi.org/10.32609/0042-8736-2020-3-28-45.
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The article discusses the normative documents associated with the introduction of Russian regions’ heads key performance indicators (KPI). It draws attention to negative contract externalities intensively discussed in the economic literature of recent decades. Negative contract externalities accompanying the incentive contracts are typically associated with multitask moral hazard. They can serve as an explanation of KPI failure in many business firms. The results of KPI application in the sphere of public administration will inevitably become even more disappointing.
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Abd Rahman, Shukran, Luqman Zakariyah, and Anis Syahirah Binti Saiful Bahrin. "The Relationship between Maqasid Al-Shari’ah and Key Intangible Performance for Teaching and Learning: A Content Analysis in Light of Malaysia Education Blueprint 2015-2025 (Higher Education) (Hubungkait antara Maqasid Al-Shari’ah dan Prestasi Kerja Tidak Ketara dalam Bidang Pengajaran dan Pembelajaran: Analisa Pelan Pendidikan Malaysia 2015-2025 (Pengajian Tinggi))." Journal of Islam in Asia (E-ISSN 2289-8077) 18, no. 1 (June 30, 2021): 137–62. http://dx.doi.org/10.31436/jia.v18i1.1043.
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Performance measurement is vital to evaluate job performances and the quality of the work of employees. It is utilized by almost all job sectors including higher learning institutions. Most performance measurements adopt Key Performance Indicators (KPI) to measure performances. This, however, is viewed to be inadequate as it tends to ignore lecturers’ intangible performances. It is argued that there are many significant job and contextual performances which are not being included in their performance appraisals. This article discusses the concept of Key Intangible Performance in teaching and learning tasks by focusing on the relationship between Maqasid al-Shari’ah and KIP for teaching and learning. Specifically, it discusses the concept of Maqasid al-Shari’ah, highlights the KIP for teaching and learning in HEI, and discusses the relationship between Maqasid al-Shari’ah and KIP for teaching and learning using MEB (HE). Keywords: Maqasid al-Shari’ah, Key Intangible Performance, Malaysia Education Blueprint, Higher Education Institution, Teaching and Learning. Abstrak Pengukur prestasi sangat penting untuk menilai pelaksanaan dan kualiti kerja pekerja, ia telah digunakan oleh hampir semua sektor pekerjaan termasuklah institusi pengajian tinggi. Sebilangan besar pengukur prestasi yang digunakan secara meluas untuk menilai tahap prestasi seseorang pekerja ialah Petunjuk Prestasi Utama (KPI). Namun, penggunaan KPI tidak memadai kerana ia lebih cenderung untuk mengabaikan kerja atau aktiviti tidak ketara di kalangan pensyarah. Dikatakan terdapat banyak prestasi kerja dan prestasi kontekstual yang tidak termasuk dalam penilaian prestasi menggunakan KPI ini. Artikel ini membincangkan konsep Petunjuk Prestasi Tidak Ketara (KIP) dengan memberi fokus terhadap hubungannya dengan Maqasid al-Shari’ah dalam pengajaran dan pembelajaran. Secara khususnya, ia membincangkan konsep Maqasid al-Shari’ah, menerangkan KIP dalam pengajaran dan pembelajaran di IPT, serta membincangkan hubungan antara Maqasid al-Shari’ah dan KIP dalam pengajaran dan pembelajaran menggunakan kerangka PPM (PT). Kata Kunci: Maqasid al-Shari’ah, Prestasi Tidak Ketara, Pelan Pendidikan Malaysia, Institusi Pengajian Tinggi, Pengajaran dan Pembelajaran.
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Shaulska, Larysa, Oleksandra Laktionova, Tetyana Nagornyak, and Hanna Sereda. "Performance management at Ukrainian university: A case of the KPIs use." Problems and Perspectives in Management 19, no. 1 (February 1, 2021): 78–89. http://dx.doi.org/10.21511/ppm.19(1).2021.07.
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Implementing performance management systems, including the KPI (Key Performance Indicators) system, at the university level faces many difficulties. The study aims to determine the problems of formation and implementation of the system of KPIs at the HEIs (higher education institutions) level based on the case study. Methodologically the study is based on the analysis of the case of the KPI system implementation at Vasyl’ Stus Donetsk National University (Ukraine) using a 3-year project survey of managers and employees of structural units about self-analysis of deviations and perception of each performance indicator. The essential subjective factor – irrational participants’ behavior – is demonstrated, reflected in their resistance, fear, and lack of acceptance of innovations in assessment processes, which needs to delineate tools for effective KPI system implementation (reduction of its negative influence and growth of the personnel loyalty). The main organizational obstacles that reduce such a measurement system’s efficiency are incomprehensibility, difficulty of evaluation, non-influence or independency of indicators from the efforts of respondents, poor communication, and motivation to achieve them. The analysis results allowed providing the recommendations that could contribute to the formation of reflexive and active management culture in the strategic management system and a culture of productive dialogue through vertically and horizontally management interaction.
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Reznik, Nadiia, and Inna Podolyanko. "Theoretical and methodical basis of key indicators of agricultural enterprise activity." Actual problems of innovative economy, no. 4 (June 27, 2019): 33–38. http://dx.doi.org/10.36887/2524-0455-2019-4-6.
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Introduction. In the context of socio-economic transformation of particular importance is the study of the problem of labor quality management, the analysis of social factors of its growth, determination of the nature and forms of intellectual capital. At present, the availability of qualified personnel with technical skills is insufficient. The first is the need for em-ployees to have business qualities that are not only related to the technical component but also to the vision of the organiza-tion itself. The purpose of the research is to analyze practical recommendations for improving the enterprise management system and its activities based on KPI as a tool for effective management. Results. The authors argue that the KPI system is necessary for companies to understand how key performance indi-cators are in relation to goals and strategic initiatives in the long term. It is researched that when evaluating the personnel it is important to choose such indicators that can best identify the differences in the level of professional success, as a necessary prerequisite for the professional growth of employees, improving their qualification level, satisfaction, and as a result - a high quality of work is to deepen the content of work. The KPI metrics system promises employees clear goals and transpar-ent bonuses. It has been proven that the event is well-conducted, as a business evaluation of the staff can increase the efficien-cy of agricultural enterprises. Conclusions. It is proved that the system of balanced indices includes the KPIs required for each control object (structural, functional units) and the method of their evaluation. These systems or techniques form the basis for decision-making, are based on evaluating the effectiveness of the company and are aimed at achieving its strategic goals. Keywords: evaluation of enterprise activity, management system, KPI indicators, personnel policy, employee effi-ciency, business processes.
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Singh, Rajwinder, H. S. Sandhu, B. A. Metri, and Rajinder Kaur. "Modeling Supply Chain Performance: A Structural Equation Approach." International Journal of Information Systems and Supply Chain Management 6, no. 4 (October 2013): 18–41. http://dx.doi.org/10.4018/ijisscm.2013100102.
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Supply chain management (SCM) has become an effective tool now a day to survive in this competitive world. Organizations do their best to improve performance by adopting better supply chain (SC) performance indicators. In this paper 19 key performance indicators (KPI) were identified based on strong literature support in consultation of practitioners and consultants in the field of non-livestock retailing (NLR). NLR is the retailing of agriculture and horticulture products. The technique of factor analysis using principal component analysis with Varimax rotation has classified KPI into four factors as; inventory metrics, customer metrics, flexibility metrics and growth and learning metrics. Structural Equation Modelling (SEM) approach was used to develop and validate a model for measuring SC performance of organized NLR industry based on KPI. The data for analysis was collected from top 10 organized NLR players operating in Punjab, Chandigarh, New Delhi and Gurgaon in India. The results were subjected to rigorous statistical tests for reliability and validity. Finally, these classified KPI were presented in the form of a model to measure SC performance of organized NLR industry using SEM.
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Zaliznyak, Elena, Elena Ivantsova, and Ekaterina Zaliznyak. "KPI of State Regulation in the Field of Atmospheric Air Protection." Natural Systems and Resources, no. 3 (December 2018): 38–50. http://dx.doi.org/10.15688/nsr.jvolsu.2018.3.5.
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The limitation of natural capital and the scale of anthropogenic impact on all components of the environment have led to the fact that modern society lives "in debt" in relation to the natural environment. In the result, experts note the high positions of threats to socio-economic development caused by air pollution. Nevertheless, despite the available data and indicators reflecting the dynamics of anthropogenic impact on the natural environment, in Russia, until recently there is a shortage of data and indicators on the greening of the economy, which characterise the effectiveness of state regulation in terms of environmental protection. The article considers modern trends in the sphere of ecological policy of Russia in the period 2012-2018 and identifies the main changes to environmental legislation. An analytical review of the basic documents of environmental policy in terms of air protection. At the first stage, a comparative analysis of goals, objectives and indicators was carried out, at the second stage, the achievement of planned indicators was assessed, and directions for their adjustment were proposed. Finally, the tasks and results of achievement of key indicators set in the fundamental documents of the state environmental policy can be a "measure" of the effectiveness of state regulation in this area.
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Eizerik, Flavia, Ângela De Moura Ferreira Danilevicz, and Istefani Carísio De Paula. "Sistema de indicadores para gestão de projetos multidiscilinares de ensino." education policy analysis archives 28 (August 10, 2020): 116. http://dx.doi.org/10.14507/epaa.28.4980.
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This paper aims to propose a system of indicators for managing Multidisciplinary School Projects (MultiSP) as a support for decision making in schools wishing to implement this type of educational project. To this end, a survey was conducted with 51 private elementary and high schools in Brazil to identify best practices regarding MultiSPs. The elements that made up this survey were obtained considering interviews with stakeholders involved in MultiSPs and tools to support the multicriteria decision-making process, such as the Heuristic Minimization of Interdependence. Based on the survey results it was possible to map the Brazilian scenario and propose a Project Management Indicator System (KPI-MultiSP) as a tool for monitoring and improvement of MultiSPs. This system is the main contribution of this article and is formed by eight constructs and three indicators associated with each. It can serve as a starting point for schools, as its structure allows the customization of indicators. The constructs that make up the KPI-MultiSP, entitled Project Objectives, are: (i) expansion of student knowledge; (ii) student autonomy; (iii) social life; (iv) practical experimentation of the content; (v) interdisciplinarity; (vi) student protagonism; (vii) variation of school daily life; and (viii) Iron Triangle.
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Romanenko, A. V. "A set of key performance indicators (KPI) in public food service." International Accounting 22, no. 4 (April 15, 2019): 409–29. http://dx.doi.org/10.24891/ia.22.4.409.
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Yonsel, Fatma, and Gulcin Vural. "KPI (KEY PERFORMANCE INDICATORS) APPLICATION ON BALLAST WATER TREATMENT SYSTEM SELECTION." Brodogradnja 68, no. 3 (March 15, 2017): 67–84. http://dx.doi.org/10.21278/brod68305.
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Buttkereit, Lisa. "Key Performance Indicators (KPI): Transparenz, Steuerung und Qualitätsbewertung von logistischen Versorgungsprojekten." Klinik Einkauf 02, no. 05 (October 2020): 32–33. http://dx.doi.org/10.1055/s-0040-1718667.
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Der Kennzahlenbericht und deren Auswertungen sind Hilfsmittel, um die Komplexität des Arbeitsalltags einer Einkaufsabteilung zu reduzieren. Wie genau das funktioniert, zeigt dieser Beitrag am Beispiel des BG Klinikums Duisburg.
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Trufanova, Svetlana. "Methodology and evaluation of key performance indicators (KPIs) as a tool for improving the level of regional governance." Theoretical and practical aspects of Management 2021, no. 6 (June 2021): 76–87. http://dx.doi.org/10.46486/0234-4505-2021-6-76-87.
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Taufik, Taufik, and Afrizal Afrizal. "Evaluasi Kinerja Pemeliharaan PLTA dengan Pendekatan Maintenance Scorecard dan Objective Matrix (OMAX) (Studi Kasus Unit Pembangkit Listrik Tenaga Air Maninjau)." Jurnal Optimasi Sistem Industri 13, no. 1 (April 25, 2016): 562. http://dx.doi.org/10.25077/josi.v13.n1.p562-575.2014.
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Hydropower is one of the power plants that supplies electrical energy. It has several machines and equipment that have a time limit of use. To anticipate the limitation of the use, maintenance of machinery and equipment are needed in order to return its original state and can perform its function as usual. Therefore some indicators required to determine maintenance work performance level to provide the optimal results. The Traditional measurement methods have some limitations that make it difficult to implement in industrial environments. This requires a performance measurement method that can provide a balanced perspective on the overall system performance. One of them is implementing the Maintenance Scorecard and Objective Matrix (OMAX) method to assess the performance of hydropower maintenance. Objective research in this assessment is to integrate Maintenance Scorecard and Objective Matrix (OMAX) approach in Maninjau Hydropower. Key Performance Indicators (KPI) are defined by 6 perspectives: productivity perspective, cost effectiveness perspective, a safety perspective, an environmental perspective, quality perspective and learning perspective. The priorities are determined by using Analytical Hierarchy Process (AHP). We then measure the performance of maintenance by using Objective Matrix (OMAX) until we get the level of achievement of the performance in the current situation.The results obtained in the process of designing the scorecard maintenance on the Maninjau hydropower that produces overall 20 KPI consists of 9 KPI for productivity perspective, 4 KPI for quality perspective, 2 KPI for safety perspective, 2 KPI for environmental perspective and 3 KPIs for learning perspective. There are 5 KPIs for corporate level, 8 KPIs for strategic level and 7 KPIs functional level. The operation results show the number of KWH that produced, Capacity Factor and Equivalent Outage Force Factor are in the yellow zone. It means the attentions and improvements are needed to improve performance in the next period.Keywords: Maintenance Scorecard, Analitycal Hierarchy Process, Objective MatrixAbstractPembangkit Listrik Tenaga Air (PLTA) merupakan salah satu jenis pembangkit listrik. Pembangkit tersebut memiliki serangkaian mesin dan peralatan yang memiliki umur pemakaian tertentu. Sebagai langkah antisipasi terhadap habisnya umur pakai tersebut, diperlukan kegiatan perawatan untuk mengembalikan kondisi mesin dan peralatan sehingga bisa menjalankan fungsinya dengan lancar. Beberapa indikator dibutuhkan untuk menentukan tingkat kinerja aktivitas perawatan agar kegiatan perawatan yang dilakukan dapat memberikan hasil yang optimal. Metode pengukuran tradisional memiliki keterbatasan yang menjadikannya sulit diimplementasikan dalam lingkungan industri. Oleh karena itu dibutuhkan metode pengukuran performansi yang dapat melakukan penilaian dari berbagai perspektif secara seimbang terhadap kinerja sistem secara keseluruhan. Salah satu caranya adalah dengan menerapkan metode Maintenance Scorecard dan Objective Matrix (OMAX) untuk menilai kinerja perawatan PLTA. Tujuan penelitian dalam penilaian ini adalah untuk mengintegrasikan pendekatan Maintenance Scorecard dan OMAX pada PLTA Maninjau. Key Performance Indicators (KPI) didefinisikan dari 6 perspektif: perspektif produktivitas, perspektif efektifitas biaya, perspektif keselamatan kerja, perspektif lingkungan, perspektif kualitas dan perspektif pembelajaran. Prioritas ditentukan menggunakan Analytical Hierarchy Process (AHP). Kinerja perawatan kemudian diukur menggunakan OMAX sampai diperoleh tingkat kinerja pada kondisi nyata. Hasil yang diperoleh kemudian digunakan untuk merancang maintenance scorecard bagi PLTA Maninjau, menghasilkan 20 KPI yang terdiri atas 9 KPI untuk perspektif produktivitas, 4 KPI untuk perspektif kualitas, 2 KPI untuk perspektif keselamatan kerja, 2 KPI untuk perspektif lingkungan dan 3 KPI untuk perspektif pembelajaran. Terdapat 5 KPI untuk level korporat, 8 KPI untuk level strategis dan 7 KPI untuk level fungsional. Hasil penilaian menunjukkan bahwa Jumlah KWH yang diproduksi, Faktor kapasitas dan Equivalent Outage Force Factor berada pada zona kuning. Hal ini berarti bahwa dibutuhkan perhatian dan peningkatan untuk periode selanjutnya.Kata Kunci: Maintenance Scorecard, Analitycal Hierarchy Process, Objective Matrix
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Булгакова, Светлана Викторовна, and Наталия Вадимовна Коротаева. "УПРАВЛЕНЧЕСКИЙ УЧЕТ В ОЦЕНКЕ ЭФФЕКТИВНОСТИ ЭКОНОМИЧЕСКОГО СУБЪЕКТА И ПРОЦЕССОВ ДЕЯТЕЛЬНОСТИ." Современная экономика: проблемы и решения 3 (April 20, 2017): 152–68. http://dx.doi.org/10.17308/meps.2017.3/1631.
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Цель: разработка методик оценки ключевых показателей эффективности (Key Performance Indicators (KPI)) экономического субъекта и процессов деятельности как элементов системы управленческого учета. Расчет и оценка KPI экономического субъекта, основного, вспомогательного и процессов управления (инфраструктуры и хозяйственного обслуживания) по соответствующей шкале индикаторов эффективности и результативности. Обсуждение: актуальность практического применения ключевых показателей эффективности в зарубежной и отечественной практике обусловливает необходимость разработки методического обеспечения использования KPI в оценке результативности российских экономических субъектов и дифференцированных в них процессах деятельности. Указанная проблема решается созданием соответствующих методик расчета KPI и оценки их значений с использованием шкалы индикативных значений эффективности и результативности, определенных для экономического субъекта и его процессов. Данные разработки отражены в представленной статье. Результаты: разработаны методики оценки ключевых показателей эффективности экономического субъекта и дифференцированных в нем процессов деятельности – основного, вспомогательного, управления. Выявлены достижения эффективных, удовлетворительных и пограничных значений KPI. Сделан вывод о необходимости повышения объективности при разработке значений критериев эффективности KPI, в том числе, с использованием количественных методов, применяемых в экономике и управлении, включая современные IT-технологии
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Ilyas, Giri Pratama, and Iman Harymawan. "PERANCANGAN KARTU SKOR BERIMBANG (BALANCED SCORE CARD) PADA PERUSAHAAN SURAT KABAR." Berkala Akuntansi dan Keuangan Indonesia 3, no. 1 (March 31, 2018): 35. http://dx.doi.org/10.20473/baki.v3i1.7266.
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Tujuan dari penelitian ini yaitu untuk menunjukkan rancangan Balanced Scorecard pada perusahaan surat kabar harian terbesar di wilayah timur Indonesia dan memaparkan hubungan sebab akibat sasaran strategi pada Strategy Map untuk meraih visi dan misi perusahaan. Penelitian ini menggunakan pendekatan kualitatif studi kasus. Data diperoleh dengan wawancara semi terstruktur dari beberapa informan yang terkait dengan penyusunan sasaran strategi pada perusahaan surat kabar harian. Penyusunan sasaran strategi dan Key Performance Indicators (KPI) diidentifikasi melalui penjabaran visi dan misi yang dimiliki PT.XYZ. Setelah itu, sasaran strategi dan KPI yang teridentifikasi didefinisikan ke dalam Balanced Scorecard. Penulis menggunakan perusahaan surat kabar harian XYZ karena PT.XYZ tidak memiliki kerangka yang mengaitkan antara sasaran strategi dan KPI yang sesuai dengan visi dan misi PT.XYZ. Hasil dari penelitian ini menunjukkan bahwa perancangan balanced scorecard pada PT.XYZ menghasilkan 14 sasaran strategi dan 26 KPI. Perspektif pertumbuhan dan pembelajaran memiliki 3 sasaran strategi dan 7 KPI. Perspektif proses bisnis internal memiliki 6 sasaran strategi dan 11 KPI. Perspektif pelanggan memiliki 2 sasaran strategi dan 4 KPI. Perspektif keuangan memiliki 3 sasaran strategi dan 4 KPI. Penetapan sasaran strategi dan KPI pada perspektif dalam Balanced Scorecard telah sesuai dan sejalan dengan visi dan misi perusahaan. Alur hubungan sebab akibat sasaran strategi hingga ke visi dan misi perusahaan tertuang pada Strategy Map.
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Toussaint, Nigel D., Lawrence P. McMahon, Gregory Dowling, Stephen G. Holt, Gillian Smith, Maria Safe, Richard Knight, et al. "Introduction of Renal Key Performance Indicators Associated with Increased Uptake of Peritoneal Dialysis in a Publicly Funded Health Service." Peritoneal Dialysis International: Journal of the International Society for Peritoneal Dialysis 37, no. 2 (March 2017): 198–204. http://dx.doi.org/10.3747/pdi.2016.00149.
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BackgroundIncreased demand for treatment of end-stage kidney disease has largely been accommodated by a costly increase in satellite hemodialysis (SHD) in most jurisdictions. In the Australian State of Victoria, a marked regional variation in the uptake of home-based dialysis suggests that use of home therapies could be increased as an alternative to SHD. An earlier strategy based solely on increased remuneration had failed to increase uptake of home therapies. Therefore, the public dialysis funder adopted the incidence and prevalence of home-based dialysis therapies as a key performance indicator (KPI) for its health services to encourage greater uptake of home therapies.MethodsA KPI data collection and bench-marking program was established in 2012 by the Victorian Department of Health and Human Services, with data provided monthly by all renal units in Victoria using a purpose-designed website portal. A KPI Working Group was responsible for analyzing data each quarter and ensuring indicators remained accurate and relevant and each KPI had clear definitions and targets. We present a prospective, observational study of all dialysis patients in Victoria over a 4-year period following the introduction of the renal KPI program, with descriptive analyses to evaluate the proportion of patients using home therapies as well as home dialysis modality survival.ResultsFollowing the introduction of the KPI program, the net growth of dialysis patient numbers in Victoria remained stable over 4 years, at 75 – 80 per year (approximately 4%). However, unlike the previous decade, about 40% of this growth was through an increase in home dialysis, which was almost exclusively peritoneal dialysis (PD). The increase was identified particularly in the young (20 – 49) and the elderly (> 80). Disappointingly, however, 67% of these incident patients ceased PD within 2 years of commencement, 46% of whom transferred to SHD.ConclusionsIntroduction of a KPI program was associated with an increased uptake of PD but not home HD. This change in clinical practice restricted growth of SHD and reduced pressure on satellite services. The effect was offset by a modest PD technique survival. Many patients in whom PD was unsuccessful were subsequently transferred to SHD rather than home HD.
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Rosano, Andi, Bambang Setiawan, and Iwan Krisnadi. "Efisiensi Biaya dan Optimasi Data Rate pada Jaringan System Banking Online." Jurnal Telekomunikasi dan Komputer 2, no. 2 (February 27, 2017): 123. http://dx.doi.org/10.22441/incomtech.v2i2.1107.
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Operasional dan pelayanan kepada nasabah suatu bank dengan system online sangat tergantung kepada kinerja dari jaringan komunikasi data, baik komunikasi data antara kantor pusat dengan kantor cabang maupun pelayanan langsung kepada nasabah melalui terminal atau channel transaksi.Biaya suatu bank untuk mengoperasikan jaringan komunikasi data merupakan salah satu biaya operasional bank yang terbesar. Usaha melakukan efisiensi biaya dan optimasi pemakaian data rate jaringan system banking online harus dilakukan guna menurunkan biaya operasional sekaligus peningkatan kinerja jaringan. Untuk itu digunakan kerangka kerja terukur berdasarkan e-TOM (Enhanced Telecom Operation Map).Untuk mendapatkan nilai-nilai Key Performance Indicators (KPI) dilakukan pengukuran terhadap besarnya data rate yang diperlukan oleh banking system, jumlah seluruh paket data yang ditransmisikan, besarnya data yang mampu ditransmisikan, dan banyaknya data yang tak dikehendaki pada segmen jaringan.Berdasarkan Key Performance Indicators (KPI) tersebut dilakukan perubahan setting data rate dan pengaturan alokasi port data komunikasi pada segmen jaringan hingga didapatkan nilai KPI terbaik.
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Rijkure, Astrida. "The Use of Port Performance Indexes in the Transport Economy and the Strengthening of Port Competitiveness." Journal of Business and Economics 10, no. 5 (May 20, 2019): 387–94. http://dx.doi.org/10.15341/jbe(2155-7950)/05.10.2019/003.
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Ports in the transport economy have an important role to play in the competitiveness of ports. There is an increasing climate of competition, which causes ports to invest in development and to improve their transport corridors, governance principles and pricing policies in order to strengthen international competitiveness of ports and to ensure that their management practices are in line with the positive international experience. In order to increase the efficiency of transport, to promote the use of environmentally friendly technologies and to improve the international competitiveness of port transport corridors, it is important for ports to determine their own KPI indicators that would be used to assess port performance indicators. As ports are responsible for the quality assurance of port services, even if they do not provide such services, monitoring and assessing of the KPI must be part of the quality assurance process. The objective of this study is to define the port performance-enhancing KPI indexes and to make suggestions for how KPI application in the transport economy can strengthen the international competitiveness of ports and ensure that their management practises international experience. The study’s tasks are to define the appropriate KPI indexes, group them according to interlinked principles, and provide proposals on how to use them to improve the international competitiveness of ports and the main transport system multimodal integration.
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Soubjaki, Moetaz, and Radwan Choughri. "New Strategic Thinking in Mitigating the Challenges in Implementing Key Performance Indicators (KPIs) and Increasing Efficiency in Corporate Performance Management in MENA Region." Journal of Management and Strategy 10, no. 4 (June 20, 2019): 59. http://dx.doi.org/10.5430/jms.v10n4p59.
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The implementation of key performance indicators (KPIs) is a challenging task for many businesses. Yet, effective implementation of KPIs is among the major determinants of performance and success of an organization. This study explored the new strategic thinking in mitigating the challenges in implementing key performance indicators (KPIs) and increasing efficiency in corporate performance management in the Middle East & North Africa (MENA) region. The study sought to test three hypotheses: (i) there is a significant relationship between having enough training and awareness sessions before implementation and effective implementation of KPIs; (ii) there is a significant relationship between having KPI professionals and specialists and effective implementation of KPIs; and (iii) there is a significant relationship between having clear KPI goals and objectives, on one hand, and the effective implementation of KPIs on the other. Hypotheses 2 and 3 were proved to be true while results for hypothesis 1 were inconclusive. A total of 1007 participants from across the MENA region were involved in the study. The findings demonstrate the importance of having clear KPI goals and objectives and KPI professionals or specialists to oversee the KPI selection and implementation process. Further research should be conducted to establish whether there is a significant relationship between having enough training and awareness sessions before implementation and effective implementation of KPIs.
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Muqimov, Xasan. "ORGANIZATIONAL AND METHODOLOGICAL ASPECTS OF KPI IMPLEMENTATION IN THE PERSONNEL MANAGEMENT SYSTEM." INNOVATIONS IN ECONOMY 4, no. 2 (February 28, 2021): 45–51. http://dx.doi.org/10.26739/2181-9491-2021-2-7.
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The article discusses key performance indicators, and also determines their role in improving the efficiency of personnel management. The main goals of application and functions of key performance indicators for employees of the Ministry of Internal Affairs of the Republic of Uzbekistan are reflected
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Dhillon, Sharanjit Kaur, Roliana Ibrahim, and Ali Selamat. "Strategy Identification For Sustainable Key Performance Indicators Delivery Process For Scholarly Publication and Citation." INTERNATIONAL JOURNAL OF MANAGEMENT & INFORMATION TECHNOLOGY 3, no. 3 (May 2, 2013): 103–13. http://dx.doi.org/10.24297/ijmit.v3i3.1728.
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Key Performance Indicator (KPI) is one of the performance measurement tools that assist someone in monitoring their performance against the target set by the management. Despite many implementations in delivering the KPIs, they are still unable to perform. It would involve investigating the current strategies undertaken by the management on how they deliver KPIs to academic staff in the Research Alliance of K-Economy (RAKE). This paper aims to investigate the problems of non-achieving KPI targets among academic staffs of RAKE. It also aims to highlight four areas of the strategy implementation that can be developed to deliver improved publication and citation outcomes for the targets set. The literature is reviewed and the targeted respondents extensive experience in the issues related to scholarly publication and citation is drawn on. The four areas of strategic implementation are discussed as a guide. The paper finds that the imposed strategies can be applied to achieve the targets set by management if initiatives are taken by all levels of academic staffs as well as the involvement by the top management of the institution. The paper has immediate practical benefits for academic staffs of RAKE that it provides a four steps guide for improving the publication and citation culture among the RAKE staffs by utilizing knowledge management. This will result in greater outcome for the management of the University in maintaining the status as a Research University (RU) in Malaysia. It can be concluded that the strategies imposed can be applied at the beginners level. Existing work has produced a sustainable KPI delivery process framework using Viable System Model (VSM) where it shows that there is a need to have integration among the university databases. However, this framework does not highlight details on how knowledge management contributes to the strategic initiatives of successful KPI delivery process.
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Kosim, Zunarni, Nor Hayati Ahmad, and Tan Sek Choo. "Determinants of Sales Force Performance in Banking Sector: A Case of Malaysia." Information Management and Business Review 8, no. 4 (September 23, 2016): 13–23. http://dx.doi.org/10.22610/imbr.v8i4.1389.
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Globalisation, deregulation, technology, competition and new customers’ needs influence the banks to adopt marketing approach in promoting their product and services to generate income. In this aspect, personal selling which focuses on selling skills of banking employees becomes a very important banking function. This study intends to investigate the relationship between the determinants namely teamwork, learning, leadership, communication and, high performance culture and Key Performance Indicators (KPI). Inspite of the importance of KPI in measuring performance of salesforce, there is a lack of published empirical findings to explain the influence of these predictors on KPI achievement in banking sector.This study reported that the model explains 0.21 percent of the variance in KPI achievement. In which teamwork and high performance culture are found to be positive and significantly related. This new finding appears to imply that bank should cultivate and promote teamwork and high performance culture to ensure KPI highly achievable and enhance banks profitability.
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Streltsova, Darya Alekseevna. "Key performance indicators of production activity efficiency in the implementation of lean production methods in mechanical-engineering enterprises." Interactive science, no. 10 (44) (October 19, 2019): 51–56. http://dx.doi.org/10.21661/r-508275.
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The article is devoted to the consideration of methods of lean production in relation to mechanical-engineering enterprises; the main key indicators of efficiency, productivity and key performance indicators (KPI), their similarities and differences. The key performance indicators, the most preferred in the analysis and management of production at mechanical-engineering enterprises, are defined in the article.
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Usman, Indrianawati, and Mohammad Agung Laksono. "Perancangan Sistem Pengukuran Kinerja pada Koperasi Koperasi Karyawaan Redrying dengan Menggunakan Metode Balanced Scorecard dan Analitical Hierarchical Process di Bojonegoro." Jurnal Manajemen dan Bisnis Indonesia 2, no. 1 (October 1, 2014): 104–23. http://dx.doi.org/10.31843/jmbi.v2i1.44.
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Balanced Scorecard menyediakan kerangka komprehensif yang dapat menterjemahkan tujuan strategi perusahaan kedalam set pengukuran kinerja perusahaan secara menyeluruh, sehingga sangat membantu pimpinan peruahaan dalam mengimplementasikan strateginya secara efektif. Koperasi Karyawaan Redrying Bojonegoro merupakan bisnis yang sedang berkembang pesat dengan banyak unit usaha. Penelitian ini bertujuan untuk merancang sistem pengukuran kinerja dengan metode balanced scorecard pada Koperasi. Hal ini dikarenakan balanced scorecard mengukur kinerja perusahaan dari aspek keuangan dan non keuangan, internal maupun eksternal.
Penelitian ini dilakukan dilakukan dengan men-translate visi, misi, tujuan koperasi kedalam sasaran strategik dan menyusun kedalam strategy map. Kemudian menentukan Key Performance Indicators dan validasi oleh pengurus secara focus discision group dengan dilanjutkan pembobotan KPI dengan metode Analytical Hierarchy Process. Hasil dari ini tersusunlah model balanced sorecard koperasi dengan 14 KPI dari 10 leg indicators dan hasil pembobotan KPI dengan AHP diperoleh bahwa perspektif keuangan memiliki hasil pembobotan tertinggi dengan nilai 0.418; peringkat kedua perspektif Pelanggan dengan nilai 0.271; peringkat ketiga perspektif Pemebelajaran dan Pertumbuhan 0.191; dan prioritas terakhir adalah perspektif proses bisnis internal dengan nilai 0.120.
Keywords : Sistem Pengukuran Kinerja, Balanced Scorecard, Analytical Hierarchy Process, Koperasi
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Wen, Xue, Meng Jia Li, and Rong Luo. "Design and Application of KPI Query and Analysis System Based on Warehouse." Advanced Materials Research 479-481 (February 2012): 2616–19. http://dx.doi.org/10.4028/www.scientific.net/amr.479-481.2616.
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This paper study the current information construction in domestic enterprises, for the lack of timeliness and effectiveness of existing systems in terms of decision making, this paper proposes a program of query analysis system with KPI as a core. Taking the data in business warehouse of ERP system as a data source, this program designs the logic architecture of the system, gives the model of KPI indicators, extracts the relevant KPI, and finally, realizes the program concretely. This system adapts the actual needs of enterprises, and can help them improve the ability of obtaining valuable information, thereby improving the quality and speed of management and decision-making and enhancing the competitiveness of enterprises.
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Park, Hong-Jo, and Hyun-Mi Ji. "The Empirical Analysis for Competitiveness of Small & Medium Construction Companies using Key Performance Indicators(KPI)." Journal of the Korea Institute of Building Construction 17, no. 2 (April 20, 2017): 199–209. http://dx.doi.org/10.5345/jkibc.2017.17.2.199.
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