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Dissertations / Theses on the topic 'Knowledge'
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Chan, Ngai-man, and 陳艾敏. "An examination of the interplay of knowledge types, knowledge workers and knowledge creation in knowledge management." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31245158.
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Andersson, Kent. "Knowledge Technology Applications for Knowledge Management." Doctoral thesis, Uppsala : Institutionen för informationsvetenskap, Univ. [distributör], 2000. http://w3.ub.uu.se/fulltext/91-506-1437-1.pdf.
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Zamuner, Edoardo. "Knowledge and self-knowledge of emotions." Thesis, University of Edinburgh, 2008. http://hdl.handle.net/1842/2679.
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This thesis addresses two questions. One concerns the metaphysics of emotions and asks what kinds of mental states emotions are. The other asks how the metaphysics of emotions bears on first and third-personal knowledge of emotions. There are two prevailing views on the nature of emotions. They are the perception and cognitive views. The perception view argues that emotions are bodily feelings. The cognitive view, by contrast, contends that emotions are some sorts of evaluative judgments. I show that both views provide inadequate accounts of the nature of emotions. The perception view fails to do justice to the fact that emotions may not involve any bodily feeling. The cognitive view, by contrast, cannot account for the fact that emotions are states that adult humans have in common with infants and animals. On the basis of these criticisms, I put forward an alternative account of emotions. This involves five main arguments. The first is that emotions are enduring non-episodic dispositions that may or may not manifest themselves in experiential episodes such as emotional feelings and behaviour episodes such as expressions. The second argument is that emotional feelings are perceptions of specific bodily changes brought about by emotions. These feelings serve as clues as to what kinds of emotions the subject has. The third argument is that expressions are observable manifestations of emotions in virtue of which emotions can be perceived and subsequently known, directly and non-inferentially, by other people. The fourth argument is that when someone has an emotion without feeling it, she can still come to know it by believing true ascriptions that other people make about the emotion they perceive in her expression. The fifth argument is that full knowledge of emotions requires knowledge of the emotion objects.
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McBride, Mark. "Immediate knowledge and conditions on knowledge." Thesis, University of Oxford, 2013. http://ora.ox.ac.uk/objects/uuid:bcb5f460-b8b5-4fcd-a857-9f8e2e730647.
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This thesis explores two sets of issues in contemporary epistemology. The first part explores issues surrounding the category of basic knowledge (or justification) – that is, at a first-pass, knowledge (or justification) which is immediate, in the sense that one’s justification for the known proposition doesn’t rest on any justification for believing other propositions. The second part investigates issues surrounding knowledge-closure and various conditions – namely, conclusive reasons, sensitivity, and safety – which some philosophers have claimed are necessary for knowledge. Each part of the thesis is substantial (there are five chapters in the first part and four in the second), and the two sets of issues – while evidently of independent interest – are interrelated in several ways. In broad outline, part one of the thesis concludes that, even if (in the worst case) the first-pass category of basic knowledge delineated above is not ultimately tenable (on account of credible arguments against it considered in chapter 5), there is a distinct category of knowledge, aptly called ‘basic’, which is, plausibly, tenable. Part two of the thesis, meanwhile, begins by attempting to render the conclusive reasons and sensitivity conditions – conditions the adoption of which involves rejection of knowledge-closure – in as plausible a form as possible. And a rejection of knowledge-closure has implications for the viability of the first-pass category of basic knowledge delineated above, in particular. Part two closes by exploring the safety condition: a start is made at defending a novel safety condition; and a possible application of the safety condition to the legal domain is considered. The Conclusion, which includes a prospectus for further work, ties the safety condition on knowledge (chapters 8 and 9) back to the notion of failure of transmission of epistemic warrant (an absolutely central notion in part one).
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Lindner, Eli. "A framework for an innovative knowledge management system in knowlegde-based firms." Thesis, Queensland University of Technology, 2014. https://eprints.qut.edu.au/71391/1/Eli_Lindner_Thesis.pdf.
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This study examined how a knowledge management system can bring innovative behaviour to a knowledge based firm. The study developed a framework for such a system by investigating what components should comprise the system and how they should interact. The outcome of the study is a recommended framework of components, tools & methods to effectively implement a knowledge management system.
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Lai, Han. "Reconceptualising knowledge seeking in knowledge management : towards a knowledge seeking process model." Thesis, Northumbria University, 2012. http://nrl.northumbria.ac.uk/7710/.
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Promoting knowledge sharing has long been regarded as a very important aspect of the management of knowledge. However, knowledge sharing has its challenges due to the special nature of knowledge. Based on this, the researcher argues that it is knowledge seeking rather than knowledge sharing that plays a crucial role in knowledge management. However, there is no clear definition for knowledge seeking in existing literature. In the few studies of knowledge seeking research, knowledge has been viewed as a noun and as such knowledge seeking has been seen as no different to information seeking. The aim of this research has been to explore the knowledge seeking process in the workplace in order to conceptualise knowledge seeking by developing a theoretical model. A review of the literature concerning knowledge seeking has been conducted in order to clarify the concept of knowledge seeking. From the interpretivist’s perspective, a qualitative research approach has been taken, in which sense-making theory is employed as a methodological guide. Time-line interviews were carried out with construction engineers in China to collect primary data, and Template analysis was utilized. Based on the literature, this thesis defined knowledge seeking as a learning process, which consists of three major themes: experiential learning, information seeking and problem solving, based on which a preliminary framework was developed. Twenty six engineers were successfully interviewed. The findings from the data confirmed the links between the themes. Further codes were also identified to develop a final template, which evolved to a theoretical model illustrating the knowledge seeking process in the workplace. By promoting knowledge seeking rather than knowledge sharing, this research contributed innovatory insight into existing KM research. The new concept of knowledge seeking and the theoretical model developed thereafter contribute to knowledge by providing a theoretical framework for further research in this area. The specific combination of time-line interviews and template analysis has demonstrated good results in this research. Collecting primary data from China, this research applied Western theories onto engineers within a Chinese context, which has contributed to KM research in China. These contributions will result in many practical implications for KM practices.
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Gill, S. P. "Tacit knowledge and dialogue for knowledge transfer." Thesis, University of Cambridge, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.599421.
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This dissertation investigates the limitations to representing knowledge. It is concerned with the process of the formation and transfer of knowledge in design. It focuses on the component termed 'knowledge engineering'. This is an essential part of the process of designing knowledge-based systems. In this work, knowledge engineering is defined as: the process of selecting relevant information for a system and considering how that information is made available to the system as well as to the user. Traditional knowledge engineering supposes that all knowledge can be represented in a propositional form. This rests on the idea that knowledge is universal, non-contextual, time-independent, and depersonalised. It is argued in this dissertation that this idea can be traced back to Plato's discussion of reason over emotions, and survives in the current computer metaphor within which the mind-body distinction has become a discipline called 'cognitive science'. The research explores the limitations of this idea by exploring thoroughly the nature of context dependency and experience within the process of knowledge transfer. The work expands upon the premise that knowledge exists in praxis/experience and has a personal and social dimension. It draws upon a framework of various 'human-centred' European traditions of both design and application studies on computer-based applications. This research provides a framework for the analysis of knowledge transfer in dialogue within design, and thereby for the analysis of processes which make up design. Concepts and design decisions are forms of knowledge formation and involve knowledge transfer. The framework identifies factors determining the situational meaning of a concept, and thereby a design decision.
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Robertson, Maxine Jane. "Sustaining knowledge creation within knowledge intensive firms." Thesis, University of Warwick, 1999. http://wrap.warwick.ac.uk/36333/.
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This thesis is concerned with understanding the way in which knowledge creation was sustained over time within a particular type of knowledge intensive firm referred to as an expert consultancy. Expert consultancies are differentiated from generalist management consultancies in terms of their knowledge intensity i.e. the high levels of expertise of the workforce and their focus on the development of highly customised creative and innovative solutions rather than on the diffusion and implementation of pre-packaged 'best practice' solutions. Two longitudinal case studies were conducted in expert consultancies and a critical interpretative approach, characteristic of the constructivist paradigm was adopted for their analysis. Processes of knowledge creation are intrinsically complex and unpredictable. The leaders of such finns then are perpetually seeking ways to manage the fundamental tensions that exist between autonomy and control and efficiency and uncertainty. A retrospective historical analysis was developed of the way in which knowledge creation occurred and the organisational conditions that served to shape the process over time within both firms. The organisational conditions that were considered included not only structural aspects of the firm but also cultural and social conditions. Any changes that had occurred over time with regard to the way in which knowledge creation occurred were considered in relation to the organisational conditions that may have stimulated such changes in order to develop this analysis. The research found that a number of distinctive structural conditions contributed to sustaining processes of knowledge creation over time, including profit satisficing behaviour, an absence of professional management, and a resource rich environment. Critically, a strong yet ambiguous culture was found to be important for sustaining processes of knowledge creation. Organisational ambiguity promoted quasi-normative control, regulating individuals' dual identities as both 'consultant' and 'expert'. Quasi-normative control promoted both creative and selfdisciplining behaviour such that processes of knowledge creation occurred in ways that were ultimately efficient for the finn. These findings represent a new contribution to knowledge with regards to organisational culture and the management of knowledge workers and will hopefully stimulate further research in this area.
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Schlobach, Klaus Stefan. "Knowledge discovery in hybrid knowledge representation systems." Thesis, King's College London (University of London), 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.272023.
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Gill, Satinder P. "Dialogue and tacit knowledge for knowledge transfer." Thesis, University of Cambridge, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.360777.
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Burge, Janet E. "Knowledge Elicitation for Design Task Sequencing Knowledge." Digital WPI, 1999. https://digitalcommons.wpi.edu/etd-theses/1062.
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"There are many types of knowledge involved in producing a design (the process of specifying a description of an artifact that satisfies a collection of constraints [Brown, 1992]). Of these, one of the most crucial is the design plan: the sequence of steps taken to create the design (or a portion of the design). A number of knowledge elicitation methods can be used to obtain this knowledge from the designer. The success of the elicitation depends on the match between the knowledge elicitation method used and the information being sought. The difficulty with obtaining design plan information is that this information may involve implicit knowledge, i.e. knowledge that can not be expressed explicitly. In this thesis, an approach is used that combines two knowledge elicitation techniques: one direct, to directly request the design steps and their sequence, and one indirect, to refine this knowledge by obtaining steps and sequences that may be implicit. The two techniques used in this thesis were Forward Scenario Simulation (FSS), a technique where the domain expert describes how the procedure followed to solve it, and Card Sort, a technique where the domain expert is asked to sort items (usually entities in the domain) along different attributes. The Design Ordering Elicitation System (DOES) was built to perform the knowledge elicitation. This system is a web-based system designed to support remote knowledge elicitation: KE performed without the presence of the knowledge engineer. This system was used to administer knowledge elicitation sessions to evaluate the effectiveness of these techniques at obtaining design steps and their sequencing. The results indicate that using an indirect technique together with a direct technique obtains more alternative sequences for the design steps than using the direct technique alone."
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González-Fernández, Beatriz. "Vocabulary knowledge components : knowledge, acquisition and conceptualisation." Thesis, University of Nottingham, 2018. http://eprints.nottingham.ac.uk/52090/.
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Vocabulary knowledge is a multifaceted construct for which complete command comprises mastering various types of knowledge. Achieving this full mastery is deemed challenging and problematic for second language learners, and yet it is key for successful and appropriate language use (Webb & Nation, 2017). By understanding how these various kinds of knowledge behave and relate, practitioners can better systematise when and how they are introduced to the students, and thus facilitate the overall vocabulary learning process. Nevertheless, little is known about how these multiple types of word knowledge are acquired by learners of a second/foreign language. This thesis attempts to contribute to bridging this gap by empirically exploring the knowledge, acquisition and conceptualisation of overall vocabulary knowledge in second languages. Five studies are devoted to this aim. Study 1 examined the knowledge and order of acquisition of four different components of vocabulary knowledge (form–meaning link, collocations, derivatives and multiple meanings) in recall and recognition. It shows that those components vary considerably in their difficulty for second language (L2) learners, and implicational scaling analysis revealed that a consistent order of acquisition of these components can be established. Study 2 investigated how various factors typically identified as influencing vocabulary learning affect the mastery of those four word knowledge components. The results suggest that cognateness status of the target words has the strongest effect on knowledge of most vocabulary aspects by Spanish learners of L2 English, followed by frequency and proficiency. Importantly, this cognate influence raised the question of whether the order of acquisition of word knowledge components retrieved in Study 1 was unique to L2 English learners of cognate languages. Study 3 explored the theoretical conceptualisation of vocabulary knowledge by attempting to provide empirical support for its multidimensionality. Structural equation modelling analyses exposed that the various types of vocabulary knowledge were so interconnected that they could not be considered separate dimensions. This finding suggests that the different aspects of vocabulary knowledge are better seen as various word knowledge difficulty levels that comprise a unidimensional construct. Finally, Studies 4 and 5 tried to provide generalisability to the previous findings by replicating Studies 1 and 3, respectively, with Chinese L2 learners of English. Study 4 investigated the hypothesis that the order of acquisition outlined in Study 1 for Spanish learners depended partially on the cognate status of the participants’ language. The implicational scaling analysis with the non-cognate Chinese population, however, corroborated the order of acquisition of vocabulary aspects previously suggested, indicating that a universal vocabulary acquisition order might exist. Study 5 also confirmed the finding that vocabulary knowledge is not empirically multidimensional. In addition, it provided evidence for the fact that the vocabulary knowledge construct functions similarly across the Chinese and Spanish learners of English as a unidimensional concept. Taken together, the results presented in this thesis support the notion that mastering the various components involved in word knowledge is a slow and incremental process, and demonstrate that some of them seem to be consistently acquired before others. Nonetheless, the findings also suggest that these different types of word knowledge cannot be considered separate dimensions in the learners’ mental lexicon, and thereby the multidimensional structure of vocabulary knowledge might need to be reconsidered. Overall, while more research is needed, these findings offer useful insights for the learning and teaching of vocabulary in a more systematic and efficient manner.
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Zarella, Michael Stephen Jr. "Contextual Knowledge Ascriptions and Non-Contextual Knowledge." Thesis, Virginia Tech, 2014. http://hdl.handle.net/10919/51832.
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In this paper I pair a contextualist theory of knowledge ascriptions with a non-contextual definition of knowledge, specifically the principle that knowledge is infallible belief. This combination is unusual because proponents of contextualism, understood as a semantic thesis, either do not engage epistemology or suggest that the criteria for knowledge are also context sensitive. In order to sustain the pairing that I suggest, the truth conditions of a knowledge ascription must be distinct from the criteria for knowledge. I believe that this distinction is important and fruitful for two reasons: 1) the distinction allows us to preserve both the principle that knowledge is infallible belief and the conviction that we know a lot; 2) the distinction explains the paradox that certain skeptical arguments are not obviously unsound even though their conclusion does seem absurd. Since I uphold a definition of knowledge that is not context sensitive, my treatment of skepticism is unlike prominent contextualist treatments.Master of Arts
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Goyder, Matthew. "Knowledge Accelerated Algorithms and the Knowledge Cache." The Ohio State University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=osu1339763385.
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Jengard, Linus. "Project Knowledge Management : How to evaluate project knowledge, and Project Knowledge Management performance." Thesis, Linnaeus University, School of Computer Science, Physics and Mathematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-2538.
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Project Knowledge Management and more specifically how organisations capture experiences gained in projects, is a critical topic in order to compete in the knowledge economy. Little attention has been given the catchphrase lessons learned practices as a research area. The purpose of the thesis is therefore to analyse the framework for the project closure phase through a Knowledge Management perspective. The purpose is also to evaluate how new knowledge, captured by project closure documents, can be identified and measured.
To fulfil the purpose, the project closure phase and project closure documents within the project model Practical Project Steering are studied. Through a document study, the framework that the project model gives, and the project closure documents is analysed. The project closure documents are also examined regarding the experiences they capture. This is done by developing an instrument for identifying and measuring new knowledge.
Through the study, it can be established that the project closure phase provides for a link between Knowledge Management and Project Management. It has an important contribution to Knowledge Management since it mitigates the risk of not transferring knowledge to the organisational memory. The use of predefined knowledge domains supports structure, and systemisation in the production of the documents, as well as in the compilation and dissemination of useful knowledge.
New knowledge within the project closure phase can be identified and measured by dividing the documents into isolated pieces of information and using developed criteria to identify, and thereby quantify new knowledge. The instrument is highly reliable since it is ensured that the division of information does not result in any decontextualisation, and since the criteria used are very stable, and still acknowledge the dynamics of knowledge as well as the knowledge context.
By using the measurements on empirical data, problems that are important to acknowledge are identified. There is an uneven distribution of knowledge types acquired by the project closure documents, regardless of their importance; resulting in loss of important knowledge. The difficulty to formalise important knowledge, results in failing to transfer knowledge to an external organisational memory. The difficulty to distribute knowledge sufficiently, results in re-invention of the wheel, and the same mistakes being made twice or more.
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Bortoli, Stefano. "Knowledge Based Open Entity Matching." Doctoral thesis, University of Trento, 2013. http://eprints-phd.biblio.unitn.it/1022/1/Knowledge-Based_Open_Entity_Matching.pdf.
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In this work we argue for the definition a knowledge-based entity matching framework for the implementation of a reliable and incrementally scalable solution. Such knowledge base is formed by an ontology and a set of entity matching rules suitable to be applied as a reliable equational theory in the context of the Semantic Web. In particular, we are going to prove that relying on the existence of a set of contextual mappings to ease the semantic heterogeneity characterizing descriptions on the Web, a knowledge-based solution can perform comparably, and sometimes better, than existing solutions at the state of the art. We further argue that a knowledge-based solution to the open entity matching problem ought to be considered under the open world assumption, as in some cases the descriptions to be matched may not contain the necessary information to take any accurate matching decision. The main goal of this work is to show how the framework proposed is suitable to pursue a reliable solution of the entity matching problem, regardless the set of rules for the ontology adopted. In fact, we believe that structural and syntactic heterogeneity affecting data on the Web undermine the definition of a global unique solution. However, we argue that a knowledge-driven approach, considering the semantic and meta-properties of compared attributes, can provide important benefits and lead to more reliable solutions. To achieve this goal, we are going to implement several experiments to evaluate different sets of rules, testing our thesis and learning important lessons for future developments. The sets of rules that we will consider to bootstrap the solution proposed in this work are the result of diverse complementary processes: first we want to investigate whether capturing the matching knowledge employed by people in taking entity matching decision by relying on machine learning techniques can produce an effective set of rules (bottom-up strategy); second, we investigate the application of formal ontology pools to analyze the features defined in the ontology and support the definition of entity matching rules (top-down strategy). Moreover, in this work we argue that by merging the rules resulting from these complementary processes, we can define a set of rules that can support reliably entity matching decision in an open context.
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Novak, Jasminko. "Collaborative knowledge visualisation for cross community knowledge exchange." [S.l.] : [s.n.], 2006. http://deposit.ddb.de/cgi-bin/dokserv?idn=981809944.
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Bakke, Elise. "Knowledge acquisition and modelling for knowledge-intensive CBR." Thesis, Norwegian University of Science and Technology, Department of Computer and Information Science, 2005. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-9187.
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This thesis contains a study of state of the art knowledge acquisition modelling principles and methods for modelling general domain knowledge. This includes Newell's knowledge level, knowledge level modelling, Components of Expertise, CommonKADS and the Protégé meta tool. The thesis also includes a short introduction to the knowledge-intensive case-based reasoning system TrollCreek. Based on this background knowledge, one did analysis and comparison of different possible solutions. Then, after justifying the choices made, a knowledge acquisition method for TrollCreek was created. The method was illustrated through an example, evaluated and discussed.
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Schmidt, Marcus. "Sites of Knowledge : Knowledge Processes in Online Communities." Thesis, Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-51304.
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The aim of this study is to examine knowledge processes in online spaces. It focuses on threeparticular cases: the Bonfireside Chat podcast, the community around the computer game Europa Universalis 4, and the Supernatural fandom. By applying the frameworks of Wenger’s (1998) communities of practice and Hall’s (1980) modes of reading, it examines how these spaces and their communities engage with their respective media artifacts. It concludes thatthese processes display high levels of complexity and literacy, and that a deeper understanding of such processes is useful in developing future educational efforts, online as well as offline.
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au, skhor@iinet net, and Sebastian Wankun Khor. "A Fuzzy Knowledge Map Framework for Knowledge Representation." Murdoch University, 2007. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20070822.32701.
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Cognitive Maps (CMs) have shown promise as tools for modelling and simulation of knowledge in computers as representation of real objects, concepts, perceptions or events and their relations. This thesis examines the application of fuzzy theory to the expression of these relations, and investigates the development of a framework to better manage the operations of these relations.
The Fuzzy Cognitive Map (FCM) was introduced in 1986 but little progress has been made since. This is because of the difficulty of modifying or extending its reasoning mechanism from causality to relations other than causality, such as associative and deductive reasoning. The ability to express the complex relations between objects and concepts determines the usefulness of the maps. Structuring these concepts and relations in a model so that they can be consistently represented and quickly accessed and anipulated by a computer is the goal of knowledge representation. This forms the main motivation of this research.
In this thesis, a novel framework is proposed whereby single-antecedent fuzzy rules can be applied to a directed graph, and reasoning ability is extended to include noncausality. The framework provides a hierarchical structure where a graph in a higher layer represents knowledge at a high level of abstraction, and graphs in a lower layer represent the knowledge in more detail. The framework allows a modular design of knowledge representation and facilitates the creation of a more complex structure for modelling and reasoning.
The experiments conducted in this thesis show that the proposed framework is effective and useful for deriving inferences from input data, solving certain classification problems, and for prediction and decision-making.
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Mane, Ketan K. "Envisioning knowledge tightly coupling knowledge analysis and visualization /." [Bloomington, Ind.] : Indiana University, 2006. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3238507.
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Thesis (Ph.D.)--Indiana University, School of Library and Information Science, 2006."Title from dissertation home page (viewed July 12, 2007)." Source: Dissertation Abstracts International, Volume: 67-10, Section: A, page: 3635. Adviser: Katy Boerner.
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Khor, Sebastian W. "A fuzzy knowledge map framework for knowledge representation /." Access via Murdoch University Digital Theses Project, 2006. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20070822.32701.
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McCarthy, Gerard John. "Knowledge management within a multinational knowledge led company." Thesis, University of Glasgow, 2009. http://theses.gla.ac.uk/603/.
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The semiconductor industry relies on knowledge sharing and collaboration between its employees and amongst subsidiary companies to remain competitive in an ever changing, market driven environment. Practise has changed from workers supplying labour to workers supplying knowledge. Technology improvements and investment in automation have provided companies the platform to generate, codify, harness and exploit knowledge as a means of improving organisational performance. This research explores knowledge dynamics in the organisation and specifically looks at knowledge sharing within a subsidiary and among subsidiaries in a multinational corporation. The corporation in question operates its manufacturing facilities as competing business units. The purpose of the research was to establish if this method of organising business units provides the overall corporation with a competitive advantage, or if competing business units inhibits performance preventing or restricting the potential for a competitive advantage for the corporation. To determine how knowledge is shared within the organisation a series of semi-structured interviews were conducted. Senior managers and professional staff across a number of disciplines were interviewed. Knowledge sharing within functional area departments, collaboration between functional area departments, knowledge systems and compliance to knowledge systems were used as determinants to establish the extent of the knowledge dynamic in the subsidiary. The relationship between knowledge sharing and how it impacted the “bottom line” performance of the subsidiary was also considered in an attempt to quantify the impact knowledge sharing has on performance. To determine how knowledge is shared between subsidiaries, two case studies were conducted. The first case study involved a benchmarking visit to allow two of the corporation’s subsidiaries to compare best practice cost systems with multi-disciplines involved. The second case study involved a cross functional team of technical staff to define a manufacturing facility technical yield roadmap. Significant cost, productivity and yield improvement at the site was attributed to the success of collaborative units established at site. Establishing collaborative units was a precursor to setting up a network within the site to promote knowledge sharing in the organisation. The site was cognisant of the impact of effective knowledge sharing and receptive to sharing knowledge on an informal or formal basis. The site put great stock in codified knowledge and invested heavily in automating knowledge based systems. Many barriers to knowledge sharing were identified including compliance to codified procedures, departmental conflicts, viewing knowledge sharing as a burden, variation across automated systems, conflicts caused by the internet as a knowledge source and logistics due to geographical dispersion. Knowledge-led teams overcame many of these barriers. Success bred success to the extent knowledge sharing has become a business process in the organisation. Knowledge sharing is a two way process. It can be a vehicle for trust, respect and improvement. This research has shown knowledge sharing even within competing business units can produce a competitive advantage. An organisation is an accumulation of knowledge. A knowledge-led collaborative approach provides many benefits: it will advance the company, engage staff at all levels and favourably impact the “bottom line”. Knowledge management differentiated the local site from other corporate subsidiaries with the local site demonstrating “best in class” results on its key performance indicators. Encouragingly, there is ample opportunity to improve performance further once knowledge management is fully embedded as a business process across the organisation.
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Mohamud, Mohamed Omar. "The generation of knowledge in knowledge-based firms." Thesis, University of Leeds, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.439583.
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Tedmori, Sara. "Exploiting email : extracting knowledge to support knowledge sharing." Thesis, Loughborough University, 2008. https://dspace.lboro.ac.uk/2134/3580.
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Effective management of knowledge assets is key to surviving in today's competitive business environment. This is particularly true for large organisations, where employees have difficulties identifying where or with whom the knowledge lies. Expertise is one of the most important knowledge assets and largely resides in the heads of employees. Many attempts have been made to help locate employees with the right expertise; however, the existing systems (often referred to as expertise finding systems) carry several flaws. In organisations, there are several potential sources where expertise evidence might be found. These sources have been used by the existing approaches to profile employees' expertise. Unfortunately, there has been limited research showing whether these sources contain useful evidence of expertise. Moreover, the majority of existing approaches have not been designed to integrate with the organisations' work practices; nor have they investigated the socio-ethical challenges associated with the adoption of such systems. Therefore, there is a need for expert finding systems that utilise useful sources of expertise and integrate into existing work practices. Through industry involvement, this research has explored and validated email content as a source for expertise profiling. This thesis provides an overview of the traditional and current approaches to expertise finding. The development and implementation of the EKE (Email Knowledge Extraction) system which tries to overcome the aforementioned challenges is presented. EKE has been evaluated by end-users from both industry and academia. The evaluation results suggest that EKE is a useful system that encourages participation, and that in many cases may assist in the management of knowledge within organisations.
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Aliba, Beatrice. "Knowledge management in research organisations : a knowledge audit." Master's thesis, University of Cape Town, 2008. http://hdl.handle.net/11427/14703.
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Includes bibliographical references (leaves 120-125).This dissertation focuses on a knowledge audit that was conducted in a research organisation (PLAAS) at the University of the Western Cape in Cape Town, South Africa. A knowledge and information audit provides a framework that examines the ways in which an organisation handles and leverages its knowledge and information assets. The audit examines ways an organisation creates, generates, disseminates, stores and shares its knowledge and information resources. In the process, the gaps, sinks, and duplications are revealed; providing useful information that can support decision making and knowledge management initiatives to enhance organisational productivity and effectiveness. This relates specifically to developing relevant information and knowledge strategies, to understanding an organisation's knowledge and information needs and aligning these with the right tools that will facilitate efficiency in an organisation's core engagements. This knowledge and information audit was exploratory in nature and sought to understand the current information and knowledge environment of the organisation. It was anticipated that the results would augment and feed into the current reflections of the organisation on how to leverage its knowledge and information assets and improve efficiency and remain competitive in the market place. The audit was carried out at PLAAS, a research unit that produces considerable research output based on the empirical studies that the staff conducts. The organisation, in addition, is actively involved in forums that debate and engage with various players in the land and agrarian sector in South Africa. These engagements are at a level where they influence policy matters related to land and agrarian matters in the new South Africa. This audit sought to examine what information and knowledge supports core engagements of the staff, what information and knowledge they use, where they find it and in the process establish the gaps, and challenges staff face as they carry out their core research duties. The audit adopted a qualitative approach to research, where interviews were the primary source of data collection. An interview guide was developed to facilitate the data collection and twelve (12) interviews were conducted. The themes, recurring items, and unique views that emerged guided the analysis. Recommendations to improve the current knowledge and information environment took the form of a 'Road Map for Knowledge Management' that the organisation can adopt to enhance the current operating system. The knowledge and information audit showed that the organisation is very knowledge-oriented and extensively engaged in knowledge work even though this is not explicitly referred to as 'Knowledge Management'. Many shortcomings were identified with regard to the knowledge and information system that is currently in place and these specifically relate to: the organisational structure, organisational memory, organisational technology infrastructure, infrastructure, knowledge sharing activities, and the organisational culture. The results suggested that the organisation needs to strengthen aspects in these areas in order to remain efficient and support the staff in their daily work activities. The outcomes further suggest that knowledge audit methodologies (as an area of knowledge management) need to develop and be standardized and that more research needs to be conducted in this field of knowledge management.
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McCarthy, Gerry. "Knowledge management within a multinational knowledge led company." connect to e-thesis, 2009. http://theses.gla.ac.uk/603/.
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Thesis (Ph.D.) - University of Glasgow, 2009.Ph.D. thesis submitted to the Faculty of Law, Business and Social Sciences, University of Glasgow, 2009. Includes bibliographical references. Print version also available.
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Khor, Sebastian Wankun. "A fuzzy knowledge map framework for knowledge representation." Thesis, Khor, Sebastian Wankun (2007) A fuzzy knowledge map framework for knowledge representation. PhD thesis, Murdoch University, 2007. https://researchrepository.murdoch.edu.au/id/eprint/129/.
Full textAbstract:
Cognitive Maps (CMs) have shown promise as tools for modelling and simulation of knowledge in computers as representation of real objects, concepts, perceptions or events and their relations. This thesis examines the application of fuzzy theory to the expression of these relations, and investigates the development of a framework to better manage the operations of these relations.
The Fuzzy Cognitive Map (FCM) was introduced in 1986 but little progress has been made since. This is because of the difficulty of modifying or extending its reasoning mechanism from causality to relations other than causality, such as associative and deductive reasoning. The ability to express the complex relations between objects and concepts determines the usefulness of the maps. Structuring these concepts and relations in a model so that they can be consistently represented and quickly accessed and anipulated by a computer is the goal of knowledge representation. This forms the main motivation of this research.
In this thesis, a novel framework is proposed whereby single-antecedent fuzzy rules can be applied to a directed graph, and reasoning ability is extended to include noncausality. The framework provides a hierarchical structure where a graph in a higher layer represents knowledge at a high level of abstraction, and graphs in a lower layer represent the knowledge in more detail. The framework allows a modular design of knowledge representation and facilitates the creation of a more complex structure for modelling and reasoning.
The experiments conducted in this thesis show that the proposed framework is effective and useful for deriving inferences from input data, solving certain classification problems, and for prediction and decision-making.
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Khor, Sebastian Wankun. "A fuzzy knowledge map framework for knowledge representation." Khor, Sebastian Wankun (2007) A fuzzy knowledge map framework for knowledge representation. PhD thesis, Murdoch University, 2007. http://researchrepository.murdoch.edu.au/129/.
Full textAbstract:
Cognitive Maps (CMs) have shown promise as tools for modelling and simulation of knowledge in computers as representation of real objects, concepts, perceptions or events and their relations. This thesis examines the application of fuzzy theory to the expression of these relations, and investigates the development of a framework to better manage the operations of these relations.
The Fuzzy Cognitive Map (FCM) was introduced in 1986 but little progress has been made since. This is because of the difficulty of modifying or extending its reasoning mechanism from causality to relations other than causality, such as associative and deductive reasoning. The ability to express the complex relations between objects and concepts determines the usefulness of the maps. Structuring these concepts and relations in a model so that they can be consistently represented and quickly accessed and anipulated by a computer is the goal of knowledge representation. This forms the main motivation of this research.
In this thesis, a novel framework is proposed whereby single-antecedent fuzzy rules can be applied to a directed graph, and reasoning ability is extended to include noncausality. The framework provides a hierarchical structure where a graph in a higher layer represents knowledge at a high level of abstraction, and graphs in a lower layer represent the knowledge in more detail. The framework allows a modular design of knowledge representation and facilitates the creation of a more complex structure for modelling and reasoning.
The experiments conducted in this thesis show that the proposed framework is effective and useful for deriving inferences from input data, solving certain classification problems, and for prediction and decision-making.
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Soon, Lisa. "Knowledge Renewal and Knowledge Creation in Export Trading." Thesis, Griffith University, 2007. http://hdl.handle.net/10072/367002.
Full textAbstract:
This thesis examines how tacit knowledge about export trading is tapped and
collectively used in a web portal by a community of practice. Working with a design for
application software, such as a web portal, requires an understanding of the application
software domain. This research focuses on an export trading knowledge portal for use
by an export trading community. The community comprises members involved in
export activities. The research adopts three theories useful in the design of the portal.
First, theory of domain analysis specifies an application software knowledge domain
and explores the thoughts and discourse of the user community. Second, activity theory
is used to understand the inherent knowledge in human interactions and the resultant
human activity system in relation to the portal use. Third, the theory of organisational
knowledge creation is used to explore how knowledge conversion processes take place
in the human interactions in the portal.
The knowledge captured and collectively used in the portal is beneficial to members for
their work purposes. It is argued that tacit export knowledge is exchanged through
human interactions. Thus, it is critical to understand what tacit knowledge can be
captured and managed in the portal and how this can be done. It is argued that
effectively managed knowledge can help members and their organisation to achieve
export success. This research is important, as export creates revenues and stimulates
economic growth in both the exporting firms and the exporting country. It is particularly
important for members involved in export activities who make use of the captured tacit
knowledge at work.
The principal research questions of this thesis are: what constitutes export knowledge,
and how does portal technology help members use and exchange knowledge? From
these main questions, the sub-questions are: (1) what portal features can help export
trading members interact; (2) what portal features can help export trading members seek
and use important useful resources; and (3) how can members’ previous version of
knowledge be renewed and new knowledge created when the collective knowledge in
the portal is used?Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Griffith Business School
Griffith Business School
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Kasten, Joseph. "Knowledge strategy and its influence on knowledge organization." dLIST, 2007. http://hdl.handle.net/10150/105441.
Full textAbstract:
Knowledge strategy is the set of guidelines that shape the decisions that an organization makes regarding the acquisition, storage, manipulation, and application of its knowledge base. The purpose of this study is to identify and describe the influence knowledge strategy has on the manner in which an organizationâ s knowledge is organized. Using semi-structured interviews of upper level executives from various industries, relationships are established between certain characteristics of knowledge strategy types (e.g. proactive or reactive knowledge acquisition) and the organization of knowledge within the organization. Results indicate that certain aspects of a knowledge strategy are linked to certain approaches to knowledge organization, though organizational characteristics such as structure and industry type also play a major role.
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Zadjabbariochtapeh, Behrang. "Knowledge sharing framework for sustainability of knowledge capital." Thesis, Curtin University, 2010. http://hdl.handle.net/20.500.11937/52.
Full textAbstract:
Knowledge sharing is one of the most critical elements in a knowledgebased society. With huge concentration on communication facilities, there is a major shift in world-wide access to codified knowledge. Although communication technologies have made great strides in the development of instruments for accessing required knowledge and improving the level of knowledge sharing, there are still many obstacles which diminish the effectiveness of knowledge sharing in an organization or a community. The current challenges include: identification of the most important variables in knowledge sharing, development of an effective knowledge sharing measurement model, development of an effective mechanism for knowledge sharing reporting and calculating knowledge capital that can be created by knowledge sharing. The ability and willingness of individuals to share both their codified and uncodified knowledge have emerged as significant variables in knowledge sharing in an environment where all people have access to communication instruments and have the choice of either sharing their own knowledge or keeping it to themselves.This thesis addresses knowledge sharing variables and identifies the key variables as: willingness to share or gain knowledge, ability to share or gain knowledge, complexity or transferability of the shared knowledge. Different mechanisms are used to measure these key variables. Trust mechanisms are used to measure the willingness and ability of individuals to share or acquire knowledge. By using trust mechanisms, one can rate the behavior of the parties engaged in knowledge sharing and subsequently assign a value to the willingness and ability of individuals to share or obtain knowledge. Also, ontology mechanisms are used to measure the complexity and transferability of a particular knowledge in the knowledge sharing process. The level of similarity between sender and receiver ontologies is used to measure the transferability of a particular knowledge between knowledge sender and receiver. Ontology structure is used to measure the complexity of the knowledge transmitted between knowledge sharing parties.A knowledge sharing framework provides a measurement model for calculating knowledge sharing levels based on trust and ontology mechanisms. It calculates knowledge sharing levels numerically and also uses a Business Intelligence Simulation Model (BISIM) to simulate a community and report the knowledge sharing level between members of the simulated community. The simulated model is able to calculate and report the knowledge sharing and knowledge acquisition levels of each member in addition to the total knowledge sharing level in the community.Finally, in order to determine the advantages of knowledge sharing for a community, capital that can be created by knowledge sharing is calculated by using intellectual capital measurement mechanisms. Created capital is based on knowledge and is related to the role of knowledge sharing in increasing the embedded knowledge of individuals (human capital), improving connections, and embedding knowledge within connections (social capital). Also, market components (such as customers) play a major role in business, and knowledge sharing improves the embedded knowledge within market components that is defined as market capital in this thesis. All these categories of intellectual capital are measured and reported in the knowledge sharing framework.
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Ratajczak, Christoffer-Mauritz, and Leonard Münz. "MOVING KNOWLEDGE." Thesis, Uppsala University, Department of Business Studies, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-7867.
Full textAbstract:
During the last decade, the concept of knowledge has gained increased
attention within the research field of international business.
This has its backdrop in the knowledge-based view of the firm,
seeing knowledge as a resource and capability. Accordingly,
knowledge has been stated to be a prominent factor in regard to
firm survival and success. In this thesis, we are to identify the type
of knowledge that exists, and examine how this knowledge is transferred,
within a firm. This has been done through a single case
study, analyzing the knowledge transfer on an intra-firm basis between
the head quarter and the subsidiary units, as well as among
the subsidiary units. Data has been obtained through interviews
and secondary materials. The case study has concluded in an
analysis illustrating how knowledge can be ennobled outside the
head quarter, and lost, if not incorporated into the firm.
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Arnoldi, Jakob. "Uncertain knowledge." Thesis, Goldsmiths College (University of London), 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.270396.
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Grabinsky, Marilyn Irene. "Constructed knowledge." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp05/mq24633.pdf.
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Lasonen-Aarnio, Maria. "Indefeasible Knowledge." Thesis, University of Oxford, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.517218.
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Rao, Satyajit 1965. "Knowledge repair." Thesis, Massachusetts Institute of Technology, 1991. http://hdl.handle.net/1721.1/13117.
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Schneider, Ulrich Johannes. "Counter-Knowledge." Universitätsbibliothek Leipzig, 2015. http://nbn-resolving.de/urn:nbn:de:bsz:15-qucosa-160979.
Full textAbstract:
In our time, it has become easy to contribute to the general pool of knowledge: Tell somebody about events that have just happened and
think yourself useful, publish a video of a crime and make history, put up
a rumour and ruin someone’s career. My question is: Can we talk about
counter-knowledge when it comes to news-contributors who are not journalists but have mobile phones from which they can send messages and photos? I will first outline why the idea of counter-knowledge is attractive, then sketch it as defined by French philosopher Michel Foucault. My third point is about ways of writing which produce counter-knowledge, before finally asking if sending an image can have the same effect.
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Pyk, Wirström Nils. "Circulating Knowledge." Thesis, KTH, Arkitektur, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-168470.
Full textAbstract:
I projektet undersöktes hur kulturskolans olika aktiviter och verksamheter kan jämställas. Att genom en byggnad utan rumsligt inbyggda hierarkier få all utövning att skrida över varandras och sina egna gränser och inspirera varandra. Rummen är skapade för möjlighet till spontana föreställningar, improvisation, övning utanför lektionstid och sammankomst men också koncentrerad klassisk övning i mindre rum med lärare.The project examined how the art and culture school association Kulturskolan’s various activities and operations can be equated. Through a building without spatially embedded hierarchies get all the exercise to undercut each other’s and their own borders and also inspire each other. The rooms are created for opportunities to spontaneous performances, improvisation exercises outside of class and gathering but also concentrated classic exercise in smaller rooms with a teacher.
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Lederman, Harvey. "Uncommon knowledge." Thesis, University of Oxford, 2014. http://ora.ox.ac.uk/objects/uuid:844c4fc7-1cef-4bdb-b559-c6a167fd10c4.
Full textAbstract:
This dissertation collects four papers on common knowledge and one on introspection principles in epistemic game theory. The first two papers offer a sustained argument against the importance of common knowledge and belief in explaining social behavior. Chapters 3 and 4 study the role of common knowledge of tautologies in standard models in epistemic logic and game theory. The first considers the problem as it relates to Robert Aumann’s Agreement Theorem; the second (joint work with Peter Fritz) studies it in models of awareness. The fifth paper corrects a claimed Agreement Theorem of Geanakoplos (1989), and exploits the corrected theorem to provide epistemic conditions for correlated equilibrium and Nash equilibrium.
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Spicer, Finn. "Self-knowledge." Thesis, King's College London (University of London), 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.433001.
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Orlowski, Beate. "Knowledge Management." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2016. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-210121.
Full textAbstract:
Organisationen müssen sich mehr denn je den immer schneller wechselnden Marktbedürfnissen und dem immer größer werdenden Konkurrenzdruck stellen. Hofmann1 beschreibt diese Situation mit wirtschaftlichen Herausforderungen und gesellschaftlichen Trends:
• Kundenindividualität: Der Trend vom Anbieter- zum Käufermarkt vollzieht sich durch Serviceerhöhung und aktive Umsetzung kundenindividueller Anforderungen.
• Globalisierung und weltweiter Aktionsradius: Absatz- und Einkaufsmarkt erweitern ihren Radius, wodurch intelligente Formen der Zusammenarbeit erforderlich werden.
• „Kleine“ Strukturen und Teamorientierung: Konzentration auf Kemkompetenzen und Abbau hierarchischer Organisationsstrukturen sind für eine höhere Flexibilität und Schnelligkeit erforderlich. Außerdem muß die Kreativität, Eigenständigkeit und Zielorientierung des heutigen Arbeitnehmers unterstützt werden.
• Weltweiter intellektueller Wettbewerb: Durch den erweiterten Aktionsradius vergrößert sich auch der Kreis potentieller Konkurrenz. Aus- und Weiterbildung sowie Forschung & Entwicklung müssen sich diesen Herausforderungen stellen.
• Schnelligkeit: Der Faktor Zeit wird im unternehmerischen Maßnahmenbündel und der Zielrichtung von Organisationsprojekten und Technologieeinsatz immer kritischer,
• Kults und Trends: Vielschichtige Gesellschaftsgruppen und die starke Nutzung von Kommunikationstechnologien lassen neue Kults und Trends entstehen.
• Selbstbestimmung und neue Werte: Die Verschiebung der Wertemuster von Arbeitnehmern und Organisationen erfordern eine höhere Flexibilität von Arbeitszeit und Arbeitsort. [... aus dem Text]
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Orlowski, Beate. "Knowledge Management." Josef Eul Verlag GmbH, 2000. https://tud.qucosa.de/id/qucosa%3A29806.
Full textAbstract:
Organisationen müssen sich mehr denn je den immer schneller wechselnden Marktbedürfnissen und dem immer größer werdenden Konkurrenzdruck stellen. Hofmann1 beschreibt diese Situation mit wirtschaftlichen Herausforderungen und gesellschaftlichen Trends:
• Kundenindividualität: Der Trend vom Anbieter- zum Käufermarkt vollzieht sich durch Serviceerhöhung und aktive Umsetzung kundenindividueller Anforderungen.
• Globalisierung und weltweiter Aktionsradius: Absatz- und Einkaufsmarkt erweitern ihren Radius, wodurch intelligente Formen der Zusammenarbeit erforderlich werden.
• „Kleine“ Strukturen und Teamorientierung: Konzentration auf Kemkompetenzen und Abbau hierarchischer Organisationsstrukturen sind für eine höhere Flexibilität und Schnelligkeit erforderlich. Außerdem muß die Kreativität, Eigenständigkeit und Zielorientierung des heutigen Arbeitnehmers unterstützt werden.
• Weltweiter intellektueller Wettbewerb: Durch den erweiterten Aktionsradius vergrößert sich auch der Kreis potentieller Konkurrenz. Aus- und Weiterbildung sowie Forschung & Entwicklung müssen sich diesen Herausforderungen stellen.
• Schnelligkeit: Der Faktor Zeit wird im unternehmerischen Maßnahmenbündel und der Zielrichtung von Organisationsprojekten und Technologieeinsatz immer kritischer,
• Kults und Trends: Vielschichtige Gesellschaftsgruppen und die starke Nutzung von Kommunikationstechnologien lassen neue Kults und Trends entstehen.
• Selbstbestimmung und neue Werte: Die Verschiebung der Wertemuster von Arbeitnehmern und Organisationen erfordern eine höhere Flexibilität von Arbeitszeit und Arbeitsort. [... aus dem Text]
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Eveler, Jesse B. "Knowledge Creation." University of Cincinnati / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1242833183.
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Moeller, Emil Frederik Lundbjerg. "Defeasible knowledge." Thesis, University of Oxford, 2014. http://ora.ox.ac.uk/objects/uuid:3cd10e1c-e6d1-44f6-b9b0-d94bba6f644b.
Full textAbstract:
This dissertation collects five papers that discuss potential consequences of the defeasibility of knowledge. Chapters 1, 2, 3, and 5 provide arguments for a number of important epistemological consequences of the defeasibility of knowledge. Chapter 4 discusses consequences that others have claimed the defeasibility of knowledge to have. Chapter 1 argues that closure principles for knowledge are in tension with the defeasibility of knowledge. Chapter 2 argues that one of Williamson's famous arguments against the KK principle relies in a problematic way on a closure principle that is incompatible with defeat. Chapter 3 argues that a view on which knowledge just is belief safe from error is in tension the defeasibility of knowledge. Chapter 4 discusses two arguments to the effect that defeat by higher-order evidence sometimes involves the violation of rational ideals or rules of rational belief formation. As part of a response to an objection to contextualism about 'know', Chapter 5 investigates a number of social epistemological consequences of the defeasibility of knowledge.
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Lubojacký, Roman. "Knowledge management." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-164129.
Full textAbstract:
Knowledge management is a way to effectively manage corporate knowledge. Goal of the thesis is to analyze tasks and ways of knowledge management and technological means to support it and test chosen software tools for creation of knowledge base of business terms. First part of the work is dealing with analysis of knowledge management, technics and tools, which are used and technologies for its support. Second part is focused on testing tools for creation of business terms knowledge base for needs of Business Intelligence Competency Center. Main asset of this thesis is in creating comprehensive overview of technics and tools of knowledge management and proper technologies for its support and in creating desicion-making basis for company, which tool they should use to establish business terms knowledge base in their firm.
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Snis, Ulrika Lundh. "Codifying knowledge /." Uddevalla : Göteborg : Laboratorium for Interaction Technology ; Göteborg University, 2002. http://catalogue.bnf.fr/ark:/12148/cb39953687g.
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Broughton, Vanda, Joacim Hansson, Birger Hjørland, and María J. López-Huertas. "Knowledge Organization." Royal School of Library and Information Science, Copenhagen, 2005. http://hdl.handle.net/10150/105851.
Full textAbstract:
This chapter deals with the part of the library and information science (LIS) curriculum involving knowledge organizational systems and processes, which is an important core of the LIS discipline; arguably - together with information seeking & retrieval (IS&R) - the central core. Knowledge Organization (KO) contributes to make documents accessible for users whether they browse or search. KO is about providing optimal conditions for the identification and retrieval of documents or parts of documents. The suggestions made in this chapter are based on an analysis of the scientific knowledge about KO as developed until now.
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Jovancic, Natalie. "Knowledge in consultancy firms : An exploratory study of knowledge and knowledge management in consultancy firms." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-42659.
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Abstract The purpose of this study was to explore how knowledge and management of knowledge is experienced and perceived at a consultancy firm and derive from the experiences of the participants when portraying the phenomenon of knowledge in such a setting. Aspects covered in this research are individual and collective knowledge, the complexity of project-based organisations and the different ways of perceiving knowledge (structural and practice). All of these aspects were accounted for in order to gain a deeper understanding of the experiences of the consultants, the knowledge environment at a consultancy firm, and how knowledge can be managed in such a setting. The research was inspired by my personal/professional experience of knowledge at a consultancy firm where I, prior to this research, was given the task of re-designing the content management system. In the initial planning phase I recognised a need to find out more about the way the consultants were working, how they used knowledge and how they perceived the knowledge had been managed. Qualitative data was collected through individual and group interviews and the philosophical tradition of phenomenology was derived from. The findings from the interviews showed three main themes of how knowledge was perceived; 1) ways of working (differing experiences depending on the context of internal or external work or individual or group project assignments), 2) the knowledge culture and 3) the process and structure of knowledge management at the firm. Based on the findings it is concluded that regardless of practice based knowledge sharing the project-based setting of consultancies requires more, it requires some documentation in order to enable collective knowledge through embedded artefacts. It can also be concluded that the lack of structure or processes contributes to further complexity which would suggest that implementing structure through for example a process oriented approach would ease the process of knowledge management and improve the perception of knowledge at the consultancy firm.
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Tucker, Eric. "KNOWLEDGE MANAGEMENT DETERMINANTS OF CONTINUANCE BEHAVIOR: EVALUATING THE AIR FORCE KNOWLEDGE NOW KNOWLEDGE MANAGEMENT SYSTEM." Doctoral diss., University of Central Florida, 2010. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/3343.
Full textAbstract:
Knowledge management (KM) encompasses the set of capabilities, processes, tools, and techniques for the most effective use of knowledge by an organization. The goal of KM is to improve the organization s ability to create, transfer, retain, and apply knowledge. Knowledge management is a goal that many organizations seek to achieve. Organizations apply their strategies, plans, and implementation to achieve KM. Organizations use technology to implement their KM strategy. For some, this approach has worked well; however, for others, the results have fallen short. KM shortcomings revolve around employees infrequent use of the technology. This research seeks to understand what influences a user s behavior to use a KM system and why a user becomes a routine user. This research provides a model of KM continuance behavior and post-acceptance usage behavior. Post-acceptance usage behavior is how an individual decides to use a system after its initial acceptance. The KM continuance model incorporates technology, community, individual, and organizational elements that influence a user s intentions and actual use of a KM system. The specific context of this research is a KM system known as the Air Force Knowledge Now (AFKN) system. AFKN emphasizes KM through expertise-sharing activities in Communities of Practice (CoPs). The AFKN KM system facilitates and enhances the relationships in the community. The data for this study were obtained by using an online questionnaire. The results are analyzed using Partial Least Squares structural equation modeling with a two-step data analysis approach. The first step assessed the properties of the measurement model. The second step assessed the path model. Path coefficients and t-values are generated to evaluate the 14 proposed hypotheses. The results of the investigation show that community and technology KM both positively influence a user s evaluation of the KM environment. The results produced a coefficient of determination of 60% for KM continued-use intention and 31% for KM continued-use behavior. The outcome of this research is a model that allows organizations to tailor their KM systems efforts to the organizational environment in order to maximize their resources. This investigation serves as a foundation for further research and development in areas of KM, KM systems, and post-acceptance usage.Ph.D.
Department of Industrial Engineering and Management Systems
Engineering and Computer Science
Industrial Engineering PhD