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1

W, Cortada James, ed. Rise of the knowledge worker. Boston: Butterworth-Heinemann, 1998.

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2

Brown, Gerald J. Dynamic task scheduling for the Knowledge Worker System. Champaign, IL: U.S. Army Construction Engineering Research Laboratory, 1996.

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3

Sherringham, Keith, and Bhuvan Unhelkar. Crafting and Shaping Knowledge Worker Services in the Information Economy. Singapore: Springer Singapore, 2020. http://dx.doi.org/10.1007/978-981-15-1224-7.

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4

Mundel, Marvin Everett. The white-collar knowledge worker: Measuring and improving productivity and effectiveness : algorithms and PC programs. [Tokyo, Japan]: Asian Productivity Organization, 1989.

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5

Mundel, Marvin Everett. The white-collar knowledge worker: Measuring and improving productivity and effectiveness : algorithms and PC programs. [Tokyo, Japan]: Asian Productivity Organization, 1989.

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6

Business performance through lean six sigma: Linking the knowledge worker, the twelve pillars, and Baldrige. Milwaukee, Wis: ASQ Quality Press, 2006.

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7

Albrecht, James W. The knowledge lift: The Swedish adult education program that aimed to eliminate low worker skill levels. Bonn, Germany: IZA, 2005.

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8

Brown, Bettina Lankard. Knowledge workers. Columbus, OH: ERIC Clearinghouse on Adult, Career, and Vocational Education, Center on Education and Training for Employment, College of Education, the Ohio State University, 1999.

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9

Tampoe, Frederick Mahendra Kumar. Motivating knowledge workers. Uxbridge: Brunel University, 1992.

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10

Patalas-Maliszewska, Justyna. Managing Knowledge Workers. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-36600-0.

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11

Islamic Republic of Iran) Symposium on Managing Knowledge Workers (2000 Tehran. Capitalizing on knowledge workers. Tokyo: Asian Productivity Organization, 2002.

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12

The new knowledge workers. Cheltenham: Edward Elgar, 2010.

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13

Vaiman, Vlad, ed. Talent Management of Knowledge Workers. London: Palgrave Macmillan UK, 2010. http://dx.doi.org/10.1057/9780230277526.

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14

Gottschalk, Petter. Financial Crime and Knowledge Workers. New York: Palgrave Macmillan US, 2014. http://dx.doi.org/10.1057/9781137387165.

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15

Computers: Tools for knowledge workers. Homewood, IL: Irwin, 1993.

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16

Rochester, Jack B. Computers: Tools for knowledge workers. Homewood, IL: Irwin, 1992.

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17

Roditti, Esther C. Hiring and firing knowledge workers. New York: Roditti Reports Corp., 1995.

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18

Strass, Alan R. Unleashing knowledge workers' access to corporate information. [S.l.]: Information Management Forum, 1996.

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19

Managing knowledge workers: Unleashing innovation and productivity. Westport, Conn: Quorum Books, 2002.

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20

Using computers and information: Tools for knowledge workers. Indianapolis, IN: Que E&T, 1996.

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21

Zelf schrijver worden. Leiden: Nijhoff, 1986.

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22

N, Duening Thomas, ed. Managing Einsteins: Leading high-tech workers in the digital age. New York: McGraw-Hill, 2002.

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23

Suliman, Al-Hawamdeh, ed. Creating collaborative advantage through knowledge and innovation. Singapore: World Scientific Pub., 2007.

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24

Holm, Andreas Beck. Philosophy of science: An introduction for future knowledge workers. Frederiksberg C: Samfundslitteratur, 2013.

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25

Knowledge work and knowledge-intensive firms. Oxford: Oxford University Press, 2004.

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26

Prandstraller, Gian Paolo. Cosa ci ha veramente detto il 20. secolo?: Knowledge workers, imprese e relativismo pragmatico nel nuovo secolo. Milano: F. Angeli, 2000.

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27

Thinking for a living: How to get better performance and results from knowledge workers. Boston, Mass: Harvard Business School Press, 2005.

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28

Waibochi, John Muraguri. Application of ICTs in Africa: Development of knowledge workers in centres of learning. Nairobi, Kenya: African Technology Policy Studies Network, 2002.

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29

Julia, Koppich, and Weeres Joseph G. 1939-, eds. United mind workers: Unions and teaching in the knowledge society. San Francisco: Jossey-Bass, 1997.

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30

Singh, I. S. A study of job satisfaction and commitment in knowledge workers. Ahmedabad: Mahatma Gandhi Labour Institute, 2008.

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31

J, Japel Edward, and Construction Engineering Research Laboratories (U.S.), eds. Knowledge worker platform analysis. [Champaign, Ill.]: US Army Corps of Engineers, Construction Engineering Research Laboratories, 1994.

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32

Cortada, James. Rise of the Knowledge Worker. Taylor & Francis Group, 2017.

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33

Cortada, James. Rise of the Knowledge Worker. Taylor & Francis Group, 2009.

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34

Cortada, James. Rise of the Knowledge Worker. Taylor & Francis Group, 2009.

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35

Cortada, James. Rise of the Knowledge Worker. Taylor & Francis Group, 2009.

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36

Cortada, James. Rise of the Knowledge Worker. Taylor & Francis Group, 2009.

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37

Cortada, James. Rise of the Knowledge Worker. Taylor & Francis Group, 2009.

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38

Cortada, James. Rise of the Knowledge Worker. Routledge, 2009. http://dx.doi.org/10.4324/9780080573014.

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39

Cortada, James. Rise of the Knowledge Worker. Taylor & Francis Group, 2009.

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40

P, Baron John, and Construction Engineering Research Laboratories (U.S.), eds. Evaluating knowledge worker productivity: Literature review. Champaign, Ill: US Army Corps of Engineers, Construction Engineering Research Laboratories, 1994.

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41

Beverly, Thomas, and Construction Engineering Research Laboratories (U.S.), eds. A model for knowledge worker information support. [Champaign, IL]: US Army Corps of Engineers, Construction Engineering Research Laboratories, 1993.

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42

Construction Engineering Research Laboratories (U.S.), ed. Knowledge Worker System version 2.5 reference guide. [Champaign, IL]: US Army Corps of Engineers, Construction Engineering Research Laboratories, 1997.

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43

Unhelkar, Bhuvan, and Keith Sherringham. Crafting and Shaping Knowledge Worker Services in the Information Economy. Palgrave MacMillan, 2020.

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44

Crafting and Shaping Knowledge Worker Services in the Information Economy. Springer Singapore Pte. Limited, 2021.

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45

Unhelkar, Bhuvan, and Keith Sherringham. Crafting and Shaping Knowledge Worker Services in the Information Economy. Palgrave Macmillan, 2020.

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46

Swart, Juani. HRM and Knowledge Workers. Edited by Peter Boxall, John Purcell, and Patrick M. Wright. Oxford University Press, 2009. http://dx.doi.org/10.1093/oxfordhb/9780199547029.003.0022.

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This article develops a definition of the knowledge worker and discusses the characteristics of knowledge workers and their work. It then shifts to the organizational level and takes a closer look at the characteristics of knowledge-based organizations and the management of knowledge work. Several managerial and theoretical challenges arise when we combine individual and organizational knowledge perspectives. Each of these challenges, together with relevant knowledge-focused HR practices, is discussed and presented in a table, which serves as a summary to the article. The final section looks toward the future and explores possible avenues for research, theory-building, and HRM policy and practice development.
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47

Feldman, Susan F. Surviving the Information Age: Online User's Guide for Today's Knowledge Worker. Cyberage Books, 1997.

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48

Pilot test of the Knowledge Worker System (KWS) at Fort Eustis, VA. Champaign, Ill: US Army Corps of Engineers, Construction Engineering Research Laboratories, 1995.

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49

Motivating the Millennial Knowledge Worker: Help Today's Workforce Succeed in Today's Economy. Crisp Publications, Incorporated, 2009.

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50

Abdul Majid, Abdul Halim, and Nor Bizura Seth. Lifelong Learning in Developing Knowledge Workers. UUM Press, 2012. http://dx.doi.org/10.32890/9789670474083.

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This monograph discusses the importance of lifelong learning in developing knowledge workers and human capital. Facets of lifelong learning, knowledge workers and human capital are highlighted to provide basic understanding to all readers. The facets of lifelong learning include accessibility to learning, investment for learning, methods and contents of learning, values of learning, direction and guidance in learning and learning opportunities closer to home. Meanwhile, the facets of knowledge worker are problem solving, using intellectual skills, requiring a high level of autonomy, emphasizing on quality of judgment, using unique processes, possessing un-codified knowledge, sourcing between his ears and using knowledge and information to add to deeper knowledge and information. There are several individuals whom we would like to thank for their contributions to this monograph. This monograph has benefited greatly from the inputs, comments and expertise as well as working experience of all contributors. We also would like to thank the School of Business Management, the College of Business, Universiti Utara Malaysia, the Research Innovation and Management Center (RIMC) of Universiti Utara Malaysia and the top leaders of the University for their encouragement and support. Those who have contributed directly or indirectly toward the publication of this monograph also deserve our appreciation.
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