Journal articles: 'Knowledge management – Singapore'

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Lim, Thou Tin. "Organizational Culture and Knowledge Management." Journal of Information & Knowledge Management 01, no. 01 (March 2002): 57–63. http://dx.doi.org/10.1142/s0219649202000170.

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As organizations in Singpore respond to the pressures of globalization, the adoption of knowledge management practices becomes more prevalent. In a hurry to implement this new business paradigm, organizations may have overlooked the influence of the cultural context which is commonly considered one of the pillars of knowledge management in a western-oriented organization. This paper examines what was overlooked by Singapore organizations while moving towards knowledge management. Specifically, it studies the impact of organizational culture on knowledge management processes. A review of literature shows that there is a relationship between cultural factors and knowledge management processes. This relationship is reflected in a research model that helps to answer research questions and to formulate hypotheses for testing. The result indicates that knowledge management should consider not just the technological aspects of implementation but also the cultural, leadership and contextual aspects of an organization.

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Tan, Willie. "Knowledge management in the construction industry: The strategy of Singapore." International Journal of Construction Management 15, no. 1 (January 2, 2015): 10–16. http://dx.doi.org/10.1080/15623599.2015.1012138.

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Chia, Gerk Sin, Jun Fei Yap, and Yat Yen Wong. "Knowledge and Attitude towards Pain Management Among Nurses in Singapore." Journal of Pain and Symptom Management 56, no. 6 (December 2018): e116. http://dx.doi.org/10.1016/j.jpainsymman.2018.10.381.

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Hogan, David, and S. Gopinathan. "Knowledge management, sustainable innovation, and pre‐service teacher education in Singapore." Teachers and Teaching 14, no. 4 (August 2008): 369–84. http://dx.doi.org/10.1080/13540600802037793.

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Retna, Kala S. "Knowledge Management, Learning and National Culture: Insights from Organisations in Singapore." International Journal of Knowledge, Culture, and Change Management: Annual Review 7, no. 2 (2007): 29–38. http://dx.doi.org/10.18848/1447-9524/cgp/v07i02/50329.

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Tan, Renée Hui Ling. "Uncovering a “Singaporean Way”: learning amidst diversity." Journal of Workplace Learning 26, no. 6/7 (September 8, 2014): 364–75. http://dx.doi.org/10.1108/jwl-10-2013-0091.

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Purpose – The paper aims to explore the possibility of advancing a Singaporean way of learning within the continuing education and training landscape in Singapore. Design/methodology/approach – Using the vehicle of a narrative interview and extending the boundaries of autoethnography, the paper uses personal reflection and interpretation to explore the issues of Singaporean identity amidst the diversity in the globalised Singapore of today. Findings – The paper uncovers the growing latent discomfort of Singaporeans as they navigate historical legacies of Colonialism and question what it means to be schooled in Western systems whilst being Asian. With the supplanting of Asian languages and the seeming superiority and dominance of Western talent, systems and knowledge, Singaporeans are looking to express a greater sense of what being Singaporean could mean. Social implications – Upon manoeuvring and exposing the invisible, the paper concludes that there is an impetus to forge a “Singaporean way”, although how this would manifest itself is, as yet, unknown. Originality/value – Although Singapore has a very visible presence globally for its economic achievements, the paper allows for an often under-represented voice of a native Singaporean to be heard. The liberties taken here with the narrative inquiry mode also allow space for a deeper exploration of identity, pride and conflict in a Singaporean today.

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Lau, Cher Loon, and Suliman Al-Hawamdeh. "Knowledge Management Education and Curriculum Development." Journal of Information & Knowledge Management 01, no. 02 (September 2002): 99–118. http://dx.doi.org/10.1142/s021964920200042x.

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Given the emerging nature of the knowledge management (KM) profession and the differing schools of thought on KM by academics and practitioners, designing a curriculum in KM poses substantial challenges. One of these challenges is to be able to determine the optimal mix of subjects from the various disciplines that best meets the objective of developing the requisite professional competencies of knowledge professional. A two-pronged methodology was adopted for this study comprising a survey research to gather perceptions on KM and KM education as well as an investigation of relevant web sites on the Internet for existing postgraduate programs. The latter was used to support a comparative review of the courses' objectives and curriculum, where available. The study established that the adoption of KM in Singapore was most significant in large organizations and the public sector. However, there were differing perceptions as to who in an organization should be responsible for KM and what full-time KM roles should be in-scaled. Nonetheless, the findings did suggest that there is a potential market for knowledge professionals and reinforced the fact that KM is indeed interdisciplinary and drew upon the theories and practices of a number of disciplines such as information technology, information science, communication, business, and management.

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Law, David Yuh Foong, Joo Eng Lee-Partridge, Ho Beng Chia, and Ming Fen Wong. "Exploring Knowledge Management Perceptions of Human Resource and Business Managers in Singapore." Journal of Information & Knowledge Management 01, no. 01 (March 2002): 79–90. http://dx.doi.org/10.1142/s0219649202000194.

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The field of knowledge management (KM) research is wide and interdisciplinary in nature. From an implementation perspective, it is often associated with information technologies (IT) and information systems (IS) professionals. In our study, we chose to focus on understanding the perceptions of non-IS professionals in order to gain a first-hand understanding of KM issues from their perspectives. This paper reports the preliminary findings of an ongoing research which aims at exploring some of the issues and concerns commonly associated with the notion of KM among non-IS practitioners. Our research subjects were targeted at very senior executives, managers and consultants engaged in human resource (HR) and other management functions. The main objective was to elicit a variety of KM perceptions and concerns common to these non-IS professionals based in Singapore. Through a series of focus group sessions, a range of issues is surfaced and categorised broadly into themes such as organisational culture, KM vision and leadership, roles of human resource management, knowledge sharing, talent shortage, accessing and documenting knowledge, knowledge regeneration and learning. The findings also raise new challenges for HR management in the context of KM research and practice.

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C.N. Wee, Janet, and Alton Y.K. Chua. "The peculiarities of knowledge management processes in SMEs: the case of Singapore." Journal of Knowledge Management 17, no. 6 (October 21, 2013): 958–72. http://dx.doi.org/10.1108/jkm-04-2013-0163.

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Majid, Shaheen, and Sim Mong Wey. "Perceptions and Knowledge Sharing Practices of Graduate Students in Singapore." International Journal of Knowledge Management 5, no. 2 (April 2009): 21–32. http://dx.doi.org/10.4018/jkm.2009040102.

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Tay, Linda, and Kim Hiang Liow. "CORPORATE REAL ESTATE MANAGEMENT IN SINGAPORE: A BUSINESS MANAGEMENT PERSPECTIVE." International Journal of Strategic Property Management 10, no. 2 (June 30, 2006): 93–111. http://dx.doi.org/10.3846/1648715x.2006.9637547.

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Corporate real estate management (CREM) practices in Asia have been a relatively under‐researched area compared with those from Europe and North America. This paper represents an attempt to enhance the current knowledge of CREM in Asia. Part I of this study provides a snapshot of CREM practices among Singapore multi‐national companies (MNCs) and listed firms. Ninety‐seven firms were surveyed on three main business management perspectives: corporate real estate planning, corporate real estate organizational structure and corporate real estate performance. The study found that in general, corporate real estate (CRE) is under‐managed among MNCs and listed firms in Singapore. Creating awareness of the importance and relevance of good CREM practices is therefore the most pertinent task. Part II of this paper focuses specifically on CRE performance. A data‐driven analytical technique is adopted to study the direct and indirect effects of performance factors on corporate real estate. The results indicate that only corporate real estate planning and the existence of a real estate unit have a direct impact on corporate real estate performance. This finding is both theoretically expected and important. The results reinforces current literature postulations on the importance of strategic planning as the key skills that corporate real estate managers need to be equipped with to meet the challenges ahead.

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Zhang, Jing, Pek-Hooi Soh, and Poh-kam Wong. "Direct ties, prior knowledge, and entrepreneurial resource acquisitions in China and Singapore." International Small Business Journal: Researching Entrepreneurship 29, no. 2 (April 2011): 170–89. http://dx.doi.org/10.1177/0266242610391931.

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The entrepreneurship literature suggests that network ties are useful in mitigating the problem of information asymmetry faced by entrepreneurs when acquiring resources at the early stage of venture creation. We introduce prior knowledge of resource owners as an inverse measure of information asymmetry and investigate the contingent effect of prior knowledge and tie strength between entrepreneurs and resource owners on the likelihood of entrepreneurial resource acquisition. Using data from 378 high-tech ventures located in Beijing, China and Singapore, the analysis shows that strong ties are more important than weak ties, in entrepreneurs’ resource acquisition and this importance grows when resource owners have less prior knowledge to offset problems of information asymmetry. Similar network effects are found in both China and Singapore. The insignificant country difference suggests that the social network culture of the start-up community is universal.

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YEO, DARREN C. J., and CHERYL S. W. CHIA. "INTRODUCED SPECIES IN SINGAPORE: AN OVERVIEW." COSMOS 06, no. 01 (August 2010): 23–37. http://dx.doi.org/10.1142/s0219607710000486.

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An overview of the invasive alien species situation in Singapore is presented. An updated checklist of introduced or alien animals in Singapore is provided; of the 142 species of invertebrates and vertebrates documented, more than 70% are considered established. A brief introduction and discussion of pertinent definitions and terminology for describing invasive alien species, with particular reference to Singapore, is included. In addition, important pathways for biological invasion into Singapore are highlighted, and legislation and institutional roles with respect to alien species issues in Singapore are summarized, featuring examples of management programmes. The article concludes by identifying areas emphasized in recently published alien species research in Singapore and knowledge gaps that need to be filled.

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Menkhoff, Thomas, and Chay Yue Wah. "Improving Small Firm Performance Through Collaborative Change Management and Outside Learning." International Journal of Asian Business and Information Management 2, no. 1 (January 2011): 1–24. http://dx.doi.org/10.4018/jabim.2011010101.

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This empirical-exploratory article sheds light on the change management approaches used by Chinese owner-managers of small firms in Singapore and their openness toward strategic learning. The paper examines widespread common-sense assumptions that ethnic Chinese adopt mostly directive-coercive (autocratic) change management approaches, which may stifle innovation. Great diversity exists amongst small firm owners in Asia with regard to their change leadership practices, and respective change implementation approaches are contingent on both demographic variables and situational forces like the urgency of change, the degree of resistance to change, and/or the dynamics of the environment in which the firms operate. Data from a SME survey in Singapore (n = 101) serves to substantiate several propositions about change management of Chinese owner-managers of SMEs in Singapore. Three hypotheses about the openness of SME owner-managers to outside sources of learning are presented to ascertain the prediction that such knowledge can give SMEs a performance headstart by helping them to work smarter.

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Rod, Michel, and Tim Beal. "The experience of New Zealand in the evolving wine markets of Japan and Singapore." Asia-Pacific Journal of Business Administration 6, no. 1 (April 1, 2014): 49–63. http://dx.doi.org/10.1108/apjba-05-2013-0046.

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Purpose – The purpose of this paper is to explore the developing wine markets of Japan and Singapore for New Zealand (NZ) wine. It is principally an opinion piece with some reference to the academic literature, to the trade literature and quite a bit of the authors' own experiences as marketing academics conducting research in East Asia on the growth of wine drinking in this region of the globe. Design/methodology/approach – This paper is atypical in that it is more of a descriptive commentary, or “Viewpoint”, that draws on the literature interspersed with the autoethnographic reflections regarding the experiences in looking at NZ wine in Japan and Singapore as well as drawing on data from face-to-face interviews and focus groups with a variety of participants with knowledge of the global wine industry. Informal meetings were held with individuals representing NZ wineries, Japanese and Singapore wine distributors, restaurant food and beverage managers, wine journalists, wine shop proprietors and sommeliers data. Personal reflections and opinions are interspersed with the trade and academic literature in relation to the exploration of the NZ experience in the wine markets of Japan and Singapore. Findings – The major finding is that there are marked differences between Japanese and Singaporean consumers and that the adoption of wine drinking or the incorporation of wine into one's non-traditionally wine-drinking society involves individuals who play cultural intermediary roles as communicators and distributors of “cultural products” and as translators of cultural products into meaningful local, consumption experiences. Based on personal observations, there appears to be a functional aspect to this facet of globalisation in that cultural intermediaries facilitate the adoption of wine consumption in emerging Asian markets simply through promoting it as a social accompaniment much like local alcoholic beverages, but also that wine has the capacity to enhance local cuisine. Practical implications – The insights gained through personal reflection and an examination of perspectives from participants with knowledge of the wine industry in Japan and Singapore should help NZ wine producers with specific knowledge to navigate through the complexity of emerging wine markets in the Asian context. Originality/value – The contribution is in looking at “sophisticated globalization” in the context of NZ wine producers looking to market a cultural product such as wine to specific Asian societies not traditionally known for wine drinking.

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LIAO, ZIQI, and IRENE KENG-HOWE CHEW. "THE DEVELOPMENT OF INNOVATION MANPOWER FOR A KNOWLEDGE-BASED ECONOMY: THE SINGAPORE APPROACH." International Journal of Innovation Management 04, no. 01 (March 2000): 123–35. http://dx.doi.org/10.1142/s136391960000007x.

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This article explores the Singapore approach to the strategic development of innovation manpower for the achievement of a knowledge-based economy. The country has placed a great emphasis on the development of science and technology in selected areas since the late 1980s. Substantial resources have been allocated to the promotion of innovation activities and the development of research scientists and engineers. However, the shortage of R&D manpower remains an emerging issue. In addition to encouraging local science and engineering graduates to pursue R&D as their life-long career, both public research institutions and private industry have been recruiting international talents. Furthermore, a number of strategic measures such as R&D assistance schemes, the reform of traditional education systems, cross-sector collaborations and the development of international R&D networks have been implemented in order to strengthen the technological core competence of the country.

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TH, Aung, Go YY, Low LP, and Chua T. "Public perceptions, knowledge and awareness of cholesterol management in Singapore: a prospective pilot study." Singapore Medical Journal 54, no. 1 (January 15, 2013): 32–35. http://dx.doi.org/10.11622/smedj.2013008.

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DANA, LEO-PAUL, LEN KOROT, and GEORGE TOVSTIGA. "CONVERGENCE vs. DIVERGENCE: A COMPARATIVE ANALYSIS OF SINGAPORE VERSUS SILICON VALLEY KNOWLEDGE MANAGEMENT PRACTICES." Journal of Enterprising Culture 09, no. 01 (March 2001): 7–20. http://dx.doi.org/10.1142/s0218495801000031.

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Probert, Joanne, Dinesh Sirisena, and Joy Walter. "Pilot study of knowledge and management of concussion in emergency department doctors in singapore." British Journal of Sports Medicine 51, no. 11 (May 25, 2017): A55.1—A55. http://dx.doi.org/10.1136/bjsports-2016-097270.143.

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Woo, Brigitte Fong Yeong, Toon Wei Lim, and Wilson Wai San Tam. "The Translation of Knowledge Into Practice in the Management of Atrial Fibrillation in Singapore." Heart, Lung and Circulation 28, no. 4 (April 2019): 605–14. http://dx.doi.org/10.1016/j.hlc.2018.02.024.

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Boldy, Duncan, Phillip Della, Rene Michael, Mark Jones, and Shelley Gower. "Attributes for effective nurse management within the health services of Western Australia, Singapore and Tanzania." Australian Health Review 37, no. 2 (2013): 268. http://dx.doi.org/10.1071/ah12173.

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Objective. To identify the perceptions of nurse managers in Western Australia, Singapore and Tanzania regarding desirable attributes for effective management of their health services, and to identify and discuss the implications for health-management education provided by Australian universities. Methods. Nurse managers completed a questionnaire covering four key dimensions: personality characteristics, knowledge and learning, skills, and beliefs and values. Each of 75 items were rated as to their effect on management effectiveness, according to a 5-point Likert scale. Results. Skills were considered the most important for management effectiveness by each group. Tanzanian respondents rated knowledge and learning almost as highly, and significantly higher than Western Australian respondents. They also rated personality characteristics and beliefs and values significantly higher than Western Australian respondents. No significant differences were found between Singapore and Western Australia. Conclusions. Participants desired a different relative mix of attributes in their nurse managers, with Western Australian respondents most likely to indicate that transformational leadership contributed most to managerial effectiveness. Tanzanian nurse managers were most likely to advocate transactional leadership, whereas Singaporean nurse managers’ views were located somewhere between. Given that these perceptions are valid, the content and curricula of management-development courses need to be cognisant of the cultural backgrounds of participants. What is known about the topic? Views differ as to the extent to which the criteria for management effectiveness are broadly universal or contingent on culture. This applies to the area of nurse management as it does to healthcare management in general. What does this paper add? It is demonstrated that each of the three quite different countries or states considered identified a distinctive combination of attributes as desirable, with the nurse managers of Western Australia most likely to favour a transformational style of leadership, those from Tanzania a transactional leadership style and those from Singapore somewhere in between. What are the implications for practitioners? Given the country- or state-specific desire for a different relative mix of attributes in their nurse managers, management educators in Australia need to ensure that the content and curricula of their courses are cognisant of the cultural backgrounds of their students. There are also important lessons to be taken on board regarding recruitment of nurses into management positions in terms of each of the four dimensions considered, particularly in terms of desirable personality characteristics and beliefs and values.

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Hwang, Bon-Gang, Yu-Shan Li, Ming Shan, and Jia-En Chua. "Prioritizing Critical Management Strategies to Improving Construction Productivity: Empirical Research in Singapore." Sustainability 12, no. 22 (November 11, 2020): 9349. http://dx.doi.org/10.3390/su12229349.

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Although various types of management strategies have been proposed to improve construction productivity, they are seldom prioritized based on contribution. This study aims to bridge the knowledge gap to prioritize the critical management strategies that can help improve productivity in the construction industry. To achieve this goal, a comprehensive literature review was conducted first, to develop a conceptual framework of construction management strategies that are assumed to have positive relationships with productivity performance. A questionnaire was then developed and disseminated to 53 Singapore-based companies for data collection. The collected data were analyzed using partial least squares structural equation modelling. Results showed that “planning and communication” is the most critical management strategy category for productivity improvement, followed by “logistics,” “project strategic management”, “human resources”, and “on-site management.” This study contributes to the current body of knowledge by prioritizing critical management strategies that can help the construction industry improve productivity. Findings are likewise beneficial for the industry practitioners as well, as they can help deepen their understanding of the role played by these management strategies on increasing productivity and thereby formulate the best combinations for their own companies.

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Evers, Hans-Dieter, and Thomas Menkhoff. "Expert knowledge and the role of consultants in an emerging knowledge-based economy." Human Systems Management 23, no. 2 (June 3, 2004): 123–35. http://dx.doi.org/10.3233/hsm-2004-23207.

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In the emerging globalised knowledge society/economy, a group of professionals, namely experts and consultants gain in importance. The paper discusses the following issues: Who are these experts and consultants? Why is this group of knowledge workers strategically important and why is their importance – socially in terms of number of persons and economically in terms of output or turnover – growing? How can we explain the increasing professionalisation of consultants? How do they gain their expertise and which role does academic knowledge play in professional attainment? How do consultants package and apply expert knowledge? What are the challenges experts and consultants are facing in the new economy? Data from a survey of local consultancy firms are used to construct a profile of the Singapore consulting industry, their staff and their professional organisations. International consultants are more aggressive in advertising and selling their expertise than local consultants. They tend to distance themselves from academics as the producers of innovative knowledge, but stress their own experience. Finally we discuss the new situation under which consultants have to operate in the new economy.

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Menkhoff, Thomas, Ulrike Badibanga, and Chay Yue Wah. "Managing Change in Asian Business – A Comparison between Chinese-Educated and English-Educated Chinese Entrepreneurs in Singapore." Copenhagen Journal of Asian Studies 25 (February 5, 2008): 50–73. http://dx.doi.org/10.22439/cjas.v25i0.1429.

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Abstract Against the background of the current rapidly changing business environment, the article examines the organizational change management behaviour of the owner-managers of small and medium sized enterprises (SMEs) in Singapore. The analysis of survey data is aimed at ascertaining whether there are any differences between Chinese and English educated small (ethnic Chinese) businessmen in terms of Change Management (CM), a dichotomy that is of great historical and politico-cultural significance in Singapore. The survey data show that there are indeed differences between the subgroups (eg with regard to the initiation of a more participatory people management style) but these variations turned out to be far less pronounced than expected. Access to information and actionable managerial knowledge appears to be a key precursor to the various change management approaches used by both groups. Chinese educated businessmen in particular seem to be somewhat disadvantaged in this respect, as modern change management literature is still largely only published in English. Keywords: Ethnic Chinese, small and medium-sized enterprises (SME), Republic of Singapore, organizational change management.

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Liao, Longhui, Evelyn Teo Ai Lin, and Sui Pheng Low. "Assessing building information modeling implementation readiness in building projects in Singapore." Engineering, Construction and Architectural Management 27, no. 3 (October 14, 2019): 700–724. http://dx.doi.org/10.1108/ecam-01-2019-0028.

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Purpose The purpose of this paper is to identify critical non-value adding (NVA) building information modeling (BIM) implementation activities in current building project delivery process, develop a BIM implementation readiness (BIMIR) evaluation model, and assess BIMIR statuses in building projects in Singapore. Design/methodology/approach A questionnaire survey and four post-survey interviews were conducted in Singapore. A fuzzy synthetic evaluation approach was adopted in the model development. Findings In total, 38 out of 44 NVA BIM implementation activities were deemed critical and used in the proposed model, among which “lack of involvement by contractors to contribute site knowledge” in the design development phase was ranked top. This model was validated in five projects. It was found that most of 73 surveyed building projects were in a low BIMIR status and the assessment results were consistent with current industry practices of BIM implementation in Singapore. Research limitations/implications There may be geographical limitation on the identification of the critical NVA BIM implementation activities. However, because BIM mandate spreads globally, the findings can help overseas project teams customize their own NVA activities and evaluation models. Practical implications As BIM implementation is mandated in Singapore, BIMIR evaluation helps local project teams identify weak areas of their BIM implementation activities and prioritize resources to enhance those areas. Originality/value No tool has been developed for evaluating BIMIR at the project level in the construction industry in Singapore or at large in Asia. Four BIMIR statuses are defined, which are consistent with Singapore’s BIM guidelines and standards.

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Van der Zahn, Mitchell, and Inderpal Singh. "Voluntary decisions on audit committee composition and expertise and the influence of board of director characteristics: Further evidence from Singapore." Corporate Board role duties and composition 1, no. 2 (2005): 49–65. http://dx.doi.org/10.22495/cbv1i2art4.

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Our study empirically examines the association between four board of director characteristics and two audit committee dimensions. The audit committee dimensions are the level to which Singapore publicly listed firms voluntarily (1) include more independent directors on their audit committee beyond the mandatory minimum majority of independent directors and (2) improve the collective knowledge and experience of this standing committee by including suitably qualified independent directors. Our analysis is based on hand collected data from 430 domestically incorporated firms listed on the Singapore Stock Exchange (SGX) at the end of 2003. We find Singapore publicly traded firms are likely to voluntarily include more independent directors on their audit committees beyond the mandated minimum majority when (1) the size of the board of directors increases, (2) firms segregate the positions of Chief Executive Officer (CEO) and Chairperson of the board, and (3) the proportion of independent directors serving on the board of directors increases. The percentage of independent directors with directorate interlocks appears not to influence a firm’s decision to voluntarily include more independent directors on their audit committees. We also find a statistically significant association between (1) duality (negative) and (2) percentage of independent directors with directorate interlocks (positive) and propensity for Singapore firms to voluntarily increase the collective knowledge and experience of the audit committee’s independent directors. Contrary to expectations board size and the proportion of independent directors are not significant determinants.

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Toh, Yancy, Wei Loong David Hung, Paul Meng-Huat Chua, Sujin He, and Azilawati Jamaludin. "Pedagogical reforms within a centralised-decentralised system." International Journal of Educational Management 30, no. 7 (September 12, 2016): 1247–67. http://dx.doi.org/10.1108/ijem-10-2015-0147.

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Purpose The purpose of this paper is to illustrate the dialectical interplay between centralisation and decentralisation forces so as to understand how schools leverage on its autonomous pedagogical space, influence the diffusion of innovations in the educational landscape of Singapore and how a centralised-decentralised system supports (or impedes) pedagogical reform for twenty-first century learning. Design/methodology/approach The paper first outlines the evolutionary stance of Singapore’s decentralisation from its past to present trajectories, thus providing a broader social-historical interpretation to its tight-loose-tight coupling of the education system; followed by situating the context of reform within the national narrative of Ministry of Education’s (MOE) twenty-first century competencies framework. The authors examine how school autonomy should be accompanied by systemic enabling mechanisms, through two case illustrations of whole-school reforms. Findings There are four carryover effects that the authors have observed: structural, socio-cultural, economic and epistemic. Middle managers from the two schools act as a pedagogical, socio-technological and financial broker outside the formal collaborative structures organised by the MOE. Such a “middle-out” approach, complemented by centralised mechanisms for “coeval sensing mechanism”, has resulted in boundary-spanning linkages and multiplier effects in terms of knowledge spillovers. Research limitations/implications Socio-cultural context matters; and what constitutes as co-learning between policymakers and practitioners in Singapore may be construed as policing that stifles innovations in other contexts. Originality/value In addition to the conceptualisation of how school autonomy may lead to school-based innovations, the paper provided some preliminary empirical evidence of how the co-production of knowledge has been engendered within, across and beyond individual Singapore schools through the mechanism of innovation diffusion. The unit of analysis is innovation ecosystem.

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Lwin, May O., Jerome D. Williams, and Luh Luh Lan. "Social Marketing Initiatives: National Kidney Foundation's Organ Donation Programs in Singapore." Journal of Public Policy & Marketing 21, no. 1 (April 2002): 66–77. http://dx.doi.org/10.1509/jppm.21.1.66.17613.

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The authors focus on the organ donation scene in Singapore and explore the range of marketing activities and responsibilities of the primary organ procurement agency in Singapore, the National Kidney Foundation. The authors examine Horton and Horton's (1991) model of willingness to become a potential organ donor and apply it with modifications to a sample of 368 multiracial Singapore residents. The authors find that, in addition to altruistic values and product knowledge, spiritual beliefs surrounding organ donation have an impact on a person's willingness to be a potential organ donor. The authors discuss implications for marketers and policymakers.

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Debnath, Sajit Chandra. "Policy Formulations for a Knowledge-based Economy: A Comparative Study of Malaysia and Singapore." International Journal of Knowledge, Culture, and Change Management: Annual Review 8, no. 1 (2008): 147–58. http://dx.doi.org/10.18848/1447-9524/cgp/v08i01/50487.

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Zhang, Yuehua. "Developing towards a knowledge-based economy via national S/T management: the case of Singapore." International Journal of Technology, Policy and Management 5, no. 2 (2005): 167. http://dx.doi.org/10.1504/ijtpm.2005.007519.

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Phinney, Christopher, and Clifton L. Smith. "Security education in Singapore: A study of knowledge structures in electronic security technology." Security Journal 24, no. 2 (October 26, 2009): 133–48. http://dx.doi.org/10.1057/sj.2009.19.

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Yang, Xiaodong, Lai Wei, and Qi Su. "How Is Climate Change Knowledge Distributed among the Population in Singapore? A Demographic Analysis of Actual Knowledge and Illusory Knowledge." Sustainability 12, no. 9 (May 6, 2020): 3782. http://dx.doi.org/10.3390/su12093782.

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Due to the crucial role of knowledge in promoting public engagement with climate change, this study made an in-depths examination of the distribution of climate change knowledge among different demographic groups. Guided by information deficit model and cognitive miser model, two types of knowledge were investigated, including actual knowledge and illusory knowledge. Using a nationally representative survey in Singapore, this study found demographic effects in climate change knowledge distribution. Specifically, a series of independent sample t-test revealed that the males had more actual knowledge of climate change than the females. The middle aged and elderly adults had less actual knowledge but more illusory knowledge of climate change than the young adults. Compare to the more educated people, the less educated people had more illusory knowledge but less actual knowledge of climate change. People from low-income households reported lower levels of actual knowledge but higher levels of illusory knowledge than those from high-income households. Regarding these significant differences in climate change knowledge among different demographic groups, possible reasons for these variations and implications for designing public education programs are discussed.

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Ng, Keith Yong Ngee. "The moderating role of trust and the theory of reasoned action." Journal of Knowledge Management 24, no. 6 (June 10, 2020): 1221–40. http://dx.doi.org/10.1108/jkm-01-2020-0071.

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Purpose This paper aims to examine the role of trust in colleagues and its relationships with the factors of the theory of reasoned action (TRA). Specifically, this study examines the relationships among perceived social pressure about knowledge sharing, attitude toward knowledge sharing, behavioural intent to share knowledge, trust in colleagues and knowledge-sharing behaviour. Design/methodology/approach The methodology adopted was a questionnaire survey of employees working in 34 member institutions of the Singapore Association for Private Education (SAPE). These institutions form the entire member list of the SAPE as of 2020. A total of 297 employees completed a self-administered and anonymous survey using a cross-sectional design. Multiple linear regression was used to test the conceptual framework. Findings On the mediation effects, full mediation was found to affect attitude toward knowledge sharing on knowledge-sharing behaviour, and partial mediation was found to affect perceived social pressure on knowledge-sharing behaviour. On the moderation effects, trust in colleagues moderates both perceived social pressure and knowledge-sharing behaviour and attitude toward knowledge sharing and knowledge-sharing behaviour positively. Specifically, as the level of trust in colleagues increases, the impact of direct relationships also increases. Research limitations/implications Data for the current study were obtained at a single point in time and self-reported. The findings may be biased because of common method variance. Furthermore, this study was conducted in a specific industry in Singapore, i.e. the private education institutions, which limits the generalisability of the research. Practical implications The results of this study indicate that managers need to encourage a higher level of trust between employees. Policies and processes could be enacted to promote building quality and trusting relationships between employees. Originality/value This study contributes to knowledge-sharing behaviour by integrating the role of trust with the TRA. This study extends the conceptual model of the TRA by providing a new theoretical perspective that takes into account the position of trust in knowledge sharing.

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Chua, Alton Y. K., and Dion H. Goh. "Untying the knot of knowledge management measurement: a study of six public service agencies in Singapore." Journal of Information Science 34, no. 3 (January 21, 2008): 259–74. http://dx.doi.org/10.1177/0165551507084139.

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Lim, Eric T. K., and Ian Weber. "In Search of the Total Learning Experience (TLE): A Case Study of Singapore's e-Inclusive Society." Journal of Information & Knowledge Management 03, no. 03 (September 2004): 233–43. http://dx.doi.org/10.1142/s0219649204000857.

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This paper re-visits the ongoing e-learning phenomenon from a holistic perspective through the study of the world's first nationwide, e-inclusive society in Singapore. It draws upon the current literature for learning models, knowledge management and utilization of technology for electronic education to examine the contribution Singapore's National IT Literacy Program (NITLP) has made to drive the diffusion of Internet, broadband and e-transaction adoption in this island nation. In doing so, the case study tracks NITLP's development of continuous and progressive phases of infrastructure, infostructure and knowledge-structure integration to leverage Information and Communication Technologies (ICTs) more efficiently and effectively for the delivery of a holistic learning experience for Singapore's late IT adopters. The practical application of the implementation program is the provision of an evaluative tool for e-learning practitioners to enable an upward spiral of continuous feedback and improvements to the e-learning architecture and contribute more strategically to the development of a total learning experience. For the learner, the model generates strategic value from knowledge creating and sharing activities. The lessons learnt from Singapore's approach to developing its e-inclusive society are significant beyond just the experience of this island nation, as it serves as an indicator of how countries in the Asia-Pacific and internationally can conceptualize and implement national IT literacy programs within a framework of e-inclusive societies to promote knowledge-based economies.

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Menkhoff, Thomas, Benjamin Loh, Ruth Chiang, and Yue Wah Chay. "Knowledge management as an enabler of effective career services in institutions of higher learning: the case of the Singapore Management University." International Journal of Human Resources Development and Management 5, no. 2 (2005): 204. http://dx.doi.org/10.1504/ijhrdm.2005.006326.

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Zeng, Wenying, Shaw Yang Chia, Yiong Huak Chan, Suan Choo Tan, Esther Ju Huey Low, and Meng Kum Fong. "Factors impacting heart failure patients’ knowledge of heart disease and self-care management." Proceedings of Singapore Healthcare 26, no. 1 (September 16, 2016): 26–34. http://dx.doi.org/10.1177/2010105816664537.

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Background: Heart failure (HF) contributes significantly to the morbidity and mortality of the ageing population and is one of the leading causes of re-hospitalization in Singapore. Studies have shown that patient education covering HF and self-care management can lead to greater compliance with treatment regimens, resulting in lower re-hospitalization rates. This study aimed to measure HF patients’ knowledge on the disease and self-care management, and to explore factors influencing their knowledge level. Methods: A questionnaire adapted from the Dutch Heart Failure Knowledge Scale (DHFKS) was completed by 187 patients who were recruited from a tertiary center’s outpatient HF clinic. Data from the survey were analyzed using SPSS (version 22). Results: Knowledge of HF in general had the highest score and that of HF symptoms/recognition of HF symptoms the lowest. The knowledge deficit identified was mainly on therapeutic regimens and HF symptoms/recognition of HF symptoms. The respondents’ knowledge was significantly related to their educational level and whether they had received HF education. Conclusion: For HF patient education to be effective, the program has to be customized to cater to different target groups and individuals. There is a need to develop patient teaching materials and a program with consideration to the patients’ educational levels, demographic, and comorbidity backgrounds.

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Darkhani, Faiza, Osman Mohd Tahir, and Roziya Ibrahim. "Sustainable Urban Landscape Management: An Insight Into Urban Green Space Management Practices in Three Different Countries." Journal of Landscape Ecology 12, no. 1 (January 1, 2019): 37–48. http://dx.doi.org/10.2478/jlecol-2019-0003.

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Abstract To achieve high-quality urban landscape management, it is important to have a proper management system. Some developing countries like Afghanistan are facing a decline of green spaces due to lack of proper management. This is a qualitative study with content analysis which provides a brief review of the management system in three selected countries, namely England, Malaysia and Singapore, by examining their urban landscape management systems. It also highlights the importance of establishing more appropriate programs to achieve the goal of sustainability. The findings show that good and proper planning, as well as programs and activities in the local government system, can enhance and increase urban green space in urban landscape. The contribution of this paper is to increase the local authority’s knowledge of managing the urban landscape and decreasing the deterioration and decline of urban green spaces in urban landscape.

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BARUA, RASHMI, BENEDICT KOH, and OLIVIA S. MITCHELL. "Does financial education enhance financial preparedness? Evidence from a natural experiment in Singapore." Journal of Pension Economics and Finance 17, no. 3 (August 15, 2017): 254–77. http://dx.doi.org/10.1017/s1474747217000312.

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AbstractWe evaluate how financial education provided to college students influenced their financial knowledge and planning in a quasi-experimental setting where we control for student motivation to enroll in the course. Using a difference-in-difference strategy, we show that financial education led to an increase in financial knowledge and planning. Specifically, we find that financial education improved students’ financial knowledge score by 11%, and financial planning score by 16%. No statistically significant effects are detected for student levels of financial prudence, discipline, or outcomes related to credit card usage.

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Tsang, Eric W. K. "The knowledge transfer and learning aspects of international HRM: an empirical study of Singapore MNCs." International Business Review 8, no. 5-6 (October 1999): 591–609. http://dx.doi.org/10.1016/s0969-5931(99)00021-9.

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Lim, Kenny, and Aron O’Cass. "Consumer brand classifications: an assessment of culture‐of‐origin versus country‐of‐origin." Journal of Product & Brand Management 10, no. 2 (April 1, 2001): 120–36. http://dx.doi.org/10.1108/10610420110388672.

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Examines consumers’ perception of brands as influenced by their origins and the differences in classification ability between consumers’ knowledge levels. Specifically, culture‐of‐brand‐origin (COBO) is proposed to have replaced country‐of‐origin (COO) as the most important origin influence regarded by consumers in their perceptions of brands. Culture‐of‐brand‐origin is used to mean the cultural origin or heritage of a brand. Data were gathered from 459 respondents in the Asian city of Singapore; and used to assess Singaporean consumers’ ability to classify the cultural origins of fashion clothing brands. This was compared to their ability to classify the country origins of the same brands. Six brands were used in a between‐subjects design, with three brands of western countries and three of eastern countries. Results indicate that consumers can more readily identify the cultural origin of brands over their country‐of‐origin. Reveals that a consumer’s ability to make this distinction is influenced by the consumer’s perception of how well he/she knows the brand.

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Lee, Jimmy, Vidhya Venugopal, P. K. Latha, Sharifah Badriyah Alhadad, Clarence Hong Wei Leow, Nicholas Yong De Goh, Esther Tan, Tord Kjellstrom, Marco Morabito, and Jason Kai Wei Lee. "Heat Stress and Thermal Perception amongst Healthcare Workers during the COVID-19 Pandemic in India and Singapore." International Journal of Environmental Research and Public Health 17, no. 21 (November 3, 2020): 8100. http://dx.doi.org/10.3390/ijerph17218100.

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The need for healthcare workers (HCWs) to wear personal protective equipment (PPE) during the coronavirus disease 2019 (COVID-19) pandemic heightens their risk of thermal stress. We assessed the knowledge, attitudes, and practices of HCWs from India and Singapore regarding PPE usage and heat stress when performing treatment and care activities. One hundred sixty-five HCWs from India (n = 110) and Singapore (n = 55) participated in a survey. Thirty-seven HCWs from Singapore provided thermal comfort ratings before and after ice slurry ingestion. Differences in responses between India and Singapore HCWs were compared. A p-value cut-off of 0.05 depicted statistical significance. Median wet-bulb globe temperature was higher in India (30.2 °C (interquartile range [IQR] 29.1–31.8 °C)) than in Singapore (22.0 °C (IQR 18.8–24.8 °C)) (p < 0.001). Respondents from both countries reported thirst (n = 144, 87%), excessive sweating (n = 145, 88%), exhaustion (n = 128, 78%), and desire to go to comfort zones (n = 136, 84%). In Singapore, reports of air-conditioning at worksites (n = 34, 62%), dedicated rest area availability (n = 55, 100%), and PPE removal during breaks (n = 54, 98.2%) were higher than in India (n = 27, 25%; n = 46, 42%; and n = 66, 60%, respectively) (p < 0.001). Median thermal comfort rating improved from 2 (IQR 1–2) to 0 (IQR 0–1) after ice slurry ingestion in Singapore (p < 0.001). HCWs are cognizant of the effects of heat stress but might not adopt best practices due to various constraints. Thermal stress management is better in Singapore than in India. Ice slurry ingestion is shown to be practical and effective in promoting thermal comfort. Adverse effects of heat stress on productivity and judgment of HCWs warrant further investigation.

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Pheng, Low Sui, Shang Gao, and Jun Liang Lin. "Converging early contractor involvement (ECI) and lean construction practices for productivity enhancement." International Journal of Productivity and Performance Management 64, no. 6 (July 13, 2015): 831–52. http://dx.doi.org/10.1108/ijppm-02-2014-0018.

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Purpose – As with many other procurement management concepts, the early contractor involvement (ECI) strategy provides an opportunity to tap on contractors’ specialist knowledge in the design stage, in order to address and forestall problems before moving onto the construction stage. Such practices have been shown to be quite successful, and are also advocated in the lean construction practice. Following this benefit, the purpose of this paper is to examine the relationships between the operations of ECI and the principles of lean construction for productivity enhancement. Design/methodology/approach – Based on the literature review of 11 principles of lean construction and ECI, various relationships were proposed seeking to integrate the two domains. A questionnaire survey was conducted with different stakeholders in Singapore’s construction industry to measure the strength of the relationships. Interviews were also conducted to gain an understanding of the constraints, reluctance, and possible methods for implementing ECI in Singapore with a convergence with lean construction principles. Findings – The results revealed that, when employing lean construction principles as a yardstick, ECI does contribute to elevating the productivity outcomes of some lean construction principles – in particular, for reducing variability, reducing cycle time, minimizing steps, and increasing output flexibility. Research limitations/implications – It is promising to marry ECI with lean construction, and that the former does appear indeed able to aid in the productivity improvements of a construction project by embracing the latter. However, it requires the building professionals to raise their awareness of both lean and ECI, so that the implementation of ECI can be carried out in a more effective manner. Originality/value – In the context of the Singapore construction industry’s push for improvements in productivity, this study posits that productivity benefits in particular can be realized through establishing the linkage between ECI and lean construction principles. The lessons from this study can likewise be adopted by other countries.

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Wu, Jin-Nan, Mengmeng Song, Joseph C. Ugrin, Lin Liu, and Tingting Zhu. "Cyberloafing Research 1997-2019: A Citation-based Literature Review." Organizacija 54, no. 2 (May 1, 2021): 98–111. http://dx.doi.org/10.2478/orga-2021-0007.

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Abstract Background and purpose: The purpose of this study is to illustrate the evolution of cyberloafing research and identify the important papers in the development of cyberloafing knowledge. Methodology: We identify a total of 116 research papers from the Web of Science (WOS) database that were published in top journals during 1997-2019. We performed citation analysis, co-citation analysis, and main path analysis to identify the most influential authors, countries, and institutions in the development of cyberloafing research, and graphically map the relationships between them. Results: Cyberloafing research has progressed through three stages which we coin the emergent stage, the exploration stage, and the burgeoning stage. We also identify the relationships between articles and identify the distinct and significant knowledge streams, 16 influential papers that are seminal or highly sighted, and we identify the authors, institutions, and countries from which the research emerged. Researchers in the United States have produced the most research, followed by China, the United Kingdom, and Australia. The National University of Singapore produced the most research in our sample, and Vivian K. Lim of the National University of Singapore was the most influential author, anchored by her seminal piece on cyberloafing and organizational justice published in 2002. Conclusion: This study is, to our best knowledge, the first to examine the development of cyberloafing research using evidence-based analysis methods. It depicts the development of the cyberloafing literature and identifies significant streams that researchers can explore in the future. We conclude that future research should incorporate more direct measures of cyberloafing, examine individual consequences caused by too much cyberloafing, such as mental health.

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Ansah, John P., David B. Matchar, Victoria Koh, and Lukas Schoenenberger. "Mapping the Dynamic Complexity of Chronic Disease Care in Singapore: Using Group Model Building in Knowledge Elicitation." Systems Research and Behavioral Science 35, no. 6 (June 28, 2018): 759–75. http://dx.doi.org/10.1002/sres.2517.

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Lulla, D., CW Teo, X. Shen, ZBJ Loi, KW Quek, HLA Lis, SA Koh, ET Chan, SWC Lim, and LL Low. "Assessing the knowledge, attitude and practice of osteoporosis among Singaporean women aged 65 years and above at two SingHealth polyclinics." Singapore Medical Journal 62, no. 4 (April 2021): 190–94. http://dx.doi.org/10.11622/smedj.2021039.

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INTRODUCTION Singapore has one of the world’s most rapidly ageing populations. Osteoporosis is associated with significant morbidity and mortality from hip fractures in the elderly. This pilot study aims to evaluate the knowledge, attitude and practice of osteoporosis among Singaporean women aged ≥ 65 years, and assess barriers to osteoporosis screening. METHODS We conducted a cross-sectional survey of 99 English-speaking women aged ≥ 65 years at two SingHealth polyclinics by convenience sampling. The validated Osteoporosis Prevention and Awareness Tool was used to assess their knowledge about osteoporosis prevention and awareness and perceived barriers to osteoporosis screening. Osteoporosis health education was provided, and bone mineral density (BMD) screening was offered to all participants. RESULTS The response rate was 91.6%. The majority of the participants (54.5%) had low knowledge of osteoporosis, and only 12.1% had high knowledge scores. Higher education levels were associated with higher knowledge scores (p = 0.018). Although participants with higher knowledge scores were more willing to undergo osteoporosis screening, these findings did not reach statistical significance (p = 0.067). The top reasons for declining BMD testing were misconceptions that lifestyle management is sufficient to prevent osteoporosis, poor awareness and knowledge of the disease, and the perceived high cost of BMD testing. CONCLUSION Interventions should focus on osteoporosis education and, eventually, BMD screening for less-educated patients. Health education should rectify common misconceptions of the disease, increase awareness of osteoporosis and improve screening rates.

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Lu, Yujie, Ruidong Chang, Dan Chong, and Min Li Joyce Ngiam. "TRANSITION TOWARDS GREEN FACILITY MANAGEMENT: BRIDGING THE KNOWLEDGE GAPS OF FACILITIES MANAGERS." Journal of Green Building 13, no. 3 (June 2018): 122–43. http://dx.doi.org/10.3992/1943-4618.13.3.122.

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The building industry has experienced a widespread transition towards green buildings and consequently a growing need for green facilities professionals to maximize green building potential in terms of energy efficiency, water conservation and waste reduction in their operational stage. Green buildings have unique technological systems that require facility managers to have relevant knowledge and skills to conduct proper facilities management and maintenance planning to maximize the potential of green buildings. It is important, then, to investigate whether knowledge gaps for facility managers exist with respect to green buildings, and if so, how these knowledge gaps could be bridged. Though several studies have investigated the operation and maintenance processes of green buildings, few studies considered facility managers' knowledge and skills regarding green facility management (GFM). Set in the context of Singapore, this study aims to holistically investigate the knowledge and skills of managing green buildings in the community of facility managers, including their perceived differences between green and conventional buildings, the difficulty of GFM, the knowledge gaps of GFM and the underlying reasons, as well as how the gaps could be bridged. A total of 90 survey responses were collected and eight interviews with key stakeholders were conducted, which indicate facility managers believe green buildings do have special features that require unique knowledge and skills, and currently knowledge gaps do exist hindering the transition towards GFM. Therefore, this paper derives plausible solutions to bridge the knowledge gaps, such as establishing holistic subsidies for those facility managers participating in training programs of GFM. This study provides references for researchers and relevant governmental departments to better understand industry professionals' knowledge gaps in the transitioning process towards a green built environment, and to make better policy decisions bridging the knowledge gaps and thereby facilitating the green transition process.

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Tan, Si-Ying, Araz Taeihagh, and Kritika Sha. "How Transboundary Learning Occurs: Case Study of the ASEAN Smart Cities Network (ASCN)." Sustainability 13, no. 11 (June 7, 2021): 6502. http://dx.doi.org/10.3390/su13116502.

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While policy study of smart city developments is gaining traction, it falls short of understanding and explaining knowledge transfers across national borders and cities. This article investigates how transboundary learning occurs through the initiation and development of a regional smart cities network: the ASEAN Smart Cities Network (ASCN). The article conducts an in-depth case study from data collected through key informant interviews and document analysis. Spearheaded by Singapore in 2017, ASCN is seen as a soft power extension for Singapore, a branding tool for ASEAN, and a symbiotic platform between the private sector and governments in the region. Most transboundary knowledge transfers within the ASCN are voluntary transfers of policy ideas. Effective branding, demand for knowledge, availability of alternative funding options, enthusiasm from the private actors, and heightened interest from other major economies are highlighted as facilitators of knowledge transfer. However, the complexity of governance structures, lack of political will and resources, limited policy capacity, and lack of explicit operational and regulatory mechanisms hinder transboundary learning. The article concludes that transboundary learning should go beyond exchanges of ideas and recommends promoting facilitators of knowledge transfer, building local policy capacity, encouraging collaborative policy transfer, and transiting from an information-sharing platform to tool/instrument-based transfer.

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Nishinaka, Miwa, Katsuhiro Umemoto, and Youji Kohda. "Emergence of common tacit knowledge in an international IT project." International Journal of Managing Projects in Business 8, no. 3 (June 1, 2015): 533–51. http://dx.doi.org/10.1108/ijmpb-03-2014-0022.

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Purpose – The purpose of this paper is to examine knowledge processes in an international IT outsourcing project between two countries when knowledge is transferred from one country to the other due to business situations. A theoretical model is presented regarding knowledge processes in international projects which explains emergence of international common understanding as one of the solutions for knowledge-related challenges in international projects. Design/methodology/approach – The empirical study was conducted at the headquarters of a chemical company in Japan and its subsidiary in Singapore. The study employed a qualitative analysis method. Interviews were conducted in these companies and the results were analyzed according to grounded theory. Findings – The authors propose ARC Model of Knowledge Management in International IT Outsourcing Projects, which is a new theoretical model of project knowledge management in international settings, with a view of localization into knowledge processes. International common understanding will emerge from an understanding of thinking of each locale that brings a project to a successful conclusion. Research limitations/implications – This research might be subject to limitations regarding the data and results. Data were collected from particular companies, thus reducing the ability to generalize the results. Further research is required to verify the model with an additional empirical study. Practical implications – Project managers and other managers utilize the theoretical model as a base theory for the implementation of high quality localization that is managed by the locals themselves with common knowledge. Originality/value – The study proposes the theoretical model with the empirical analysis of the international project, which synthesizes project knowledge management and cross-cultural knowledge management in a novel way and expands the role of knowledge management.

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SOOSAY, CLAUDINE A., and PAUL W. HYLAND. "EFFECT OF FIRM CONTINGENCIES ON CONTINUOUS INNOVATION." International Journal of Innovation and Technology Management 02, no. 02 (June 2005): 153–69. http://dx.doi.org/10.1142/s0219877005000447.

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Innovation within logistics organizations does not occur in isolation. Most innovation occurs in response to environmental factors outside the direct control of management. Factors such as the location of the organizations, the available technologies, the accessibility of knowledge and globalization can all have an impact on how a business responds in innovative ways that ensure it can remain competitive. The logistics function is increasing in its strategic importance as more and more firms in developed economies such as Singapore and Australia are forced to complete globally to survive. In such a dynamic environment, logistics business must innovate; and to benefit from innovative technologies, systems, processes and practices they must consider the external contingencies that will have the greatest impact on the business operation. This paper provides important lessons from managers in logistics organisations in Australia and Singapore; and demonstrates how contingent factors can affect how firms differ in their strategies and capacities to innovate.

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Journal articles on the topic 'Knowledge management – Singapore'

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