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Journal articles on the topic 'Knowledge-intensive work'

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Published: 4 June 2021

Last updated: 20 February 2023

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1

Assudani, Rashmi H. "Dispersed knowledge work – implications for knowledge intensive firms." Journal of Knowledge Management 13, no. 6 (October 23, 2009): 521–32. http://dx.doi.org/10.1108/13673270910997169.

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2

Styhre, Alexander, and Pernilla Gluch. "Visual representations and knowledge‐intensive work." VINE 39, no. 2 (June 19, 2009): 108–24. http://dx.doi.org/10.1108/03055720910988832.

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3

Clegg, Chris W., Patrick E. Waterson, and Carolyn M. Axtell. "Software development: Knowledge-intensive work organizations." Behaviour & Information Technology 15, no. 4 (January 1996): 237–49. http://dx.doi.org/10.1080/014492996120166.

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4

Sari, Burak, Hermann Loeh, and Bernhard R. Katzy. "Emerging Collaboration Routines in Knowledge-Intensive Work Processes." International Journal of e-Collaboration 6, no. 1 (January 2010): 33–52. http://dx.doi.org/10.4018/jec.2010091103.

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This article aims to identify how knowledge workers develop their own collaboration strategies and techniques for getting their work done in complex, dynamic knowledge intensive work environments. Three case studies have been conducted to explore the nature of routines in different collaborative working settings as they provide sufficient detail to better understand the actual state and problems regarding collaborative work processes among knowledge workers. Evidences from these cases show that coordination and control of projects, tasks, information, and little support by collaboration tools in all work patterns seem to be the biggest issues and there is a need for better understanding of collaboration culture as well as harmonious and integrated redesign of collaboration routines with new collaborative working environment technologies. The analysis of the cases also shows that there are considerable differences in ways of how actors communicate and coordinate their work which leads varying degrees of quality in knowledge intensive work. The results can be used to achieve a smoother collaborative working phase through innovative technical developments.

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Massaro, Sebastiano, and Simcha Jong. "MANAGING KNOWLEDGE-INTENSIVE WORK: A TRUST BASED MODEL." Academy of Management Proceedings 2011, no. 1 (January 2011): 1–6. http://dx.doi.org/10.5465/ambpp.2011.65869784.

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Papavassiliou, Giorgos, Spyridon Ntioudis, Andreas Abecker, and Gregoris Mentzas. "Supporting knowledge-intensive work in public administration processes." Knowledge and Process Management 10, no. 3 (2003): 164–74. http://dx.doi.org/10.1002/kpm.176.

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7

Jian, Guowei. "Identity and Technology: Organizational Control of Knowledge-Intensive Work." Qualitative Research Reports in Communication 9, no. 1 (October 20, 2008): 62–71. http://dx.doi.org/10.1080/17459430802400365.

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Richards, Gregory S., and Linda Duxbury. "Work-Group Knowledge Acquisition in Knowledge Intensive Public-Sector Organizations: An Exploratory Study." Journal of Public Administration Research and Theory 25, no. 4 (August 19, 2014): 1247–77. http://dx.doi.org/10.1093/jopart/muu034.

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9

van de Brake, Hendrik Johan, Frank Walter, Floor Rink, Peter Essens, and Gerben van der Vegt. "Multiple Team Membership and Individual Performance in Knowledge-Intensive Work." Academy of Management Proceedings 2016, no. 1 (January 2016): 10488. http://dx.doi.org/10.5465/ambpp.2016.10488abstract.

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10

Grandori, Anna. "Knowledge-Intensive Work And The (Re)emergence Of Democratic Governance." Academy of Management Perspectives 30, no. 2 (May 2016): 167–81. http://dx.doi.org/10.5465/amp.2015.0133.

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11

Lone, Jon Anders, Roald A. Bjørklund, Kaja B. Østerud, Line A. Anderssen, Thomas Hoff, and Cato A. Bjørkli. "Assessing knowledge-intensive work environment: General versus situation-specific instruments." European Journal of Work and Organizational Psychology 23, no. 3 (January 28, 2013): 469–82. http://dx.doi.org/10.1080/1359432x.2012.750449.

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12

Robertson, Maxine, Carsten Sørensen, and Jacky Swan. "Survival of the leanest: intensive knowledge work and groupware adaptation." Information Technology & People 14, no. 4 (December 2001): 334–52. http://dx.doi.org/10.1108/09593840110411149.

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13

Anya, Obinna, Hissam Tawfik, Atulya Nagar, and Saad Amin. "Context-aware decision support in knowledge-intensive collaborative e-Work." Procedia Computer Science 1, no. 1 (May 2010): 2281–90. http://dx.doi.org/10.1016/j.procs.2010.04.256.

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14

Bajzikova, Lubica, Helena Sajgalikova, Emil Wojcak, and Michaela Polakova. "Are Flexible Work Arrangements Attractive Enough for Knowledge-intensive Businesses?" Procedia - Social and Behavioral Sciences 99 (November 2013): 771–83. http://dx.doi.org/10.1016/j.sbspro.2013.10.549.

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15

Kehoe, Rebecca R., and Christopher J. Collins. "Human resource management and unit performance in knowledge-intensive work." Journal of Applied Psychology 102, no. 8 (August 2017): 1222–36. http://dx.doi.org/10.1037/apl0000216.

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16

Miles, Ian Douglas, Veronika Belousova, and Nikolay Chichkanov. "Knowledge intensive business services: innovation and occupations." foresight 21, no. 3 (May 30, 2019): 377–408. http://dx.doi.org/10.1108/fs-11-2018-0091.

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Purpose The literature on knowledge-intensive business services (KIBS) shows them to be major innovators; this is confirmed with recent data, which the authors use to examine the various types of innovation that KIBS undertake. The implications for employment and work in highly innovative industries are important topics for analysis, not least because we are in a period where dramatic claims are being made as to the implications of new technologies for professional occupations. Thus, this paper aims to address major debates and conclusions concerning innovation patterns in KIBS and the evolving structures of professional and other work in these industries. Design/methodology/approach This essay combines literature review with presentation and discussion of statistics that throw light on the patterns of innovation that characterise KIBS. The authors also consider data that concern trends in the organisation of work in these industries; while the focus is mainly on KIBS firms, they also pay some attention to KIBS-like work in other sectors. Even though KIBS are distinctive industries in modern economies, these analyses can be related to more general studies of, and forecasts about, changes in work organisation. Findings The authors show that innovation patterns and employment structures vary substantially across different types of KIBS, with the distinction between technological, professional and creative KIBS proving to be useful for capturing these differences. The authors are also able to demonstrate important long- and medium-term trends in the structure and activities of the KIBS industries. In particular, data clearly demonstrate the increasing share of professional as against associate and clerical workers in most KIBS. Evidence also suggests that polarisation trends across the economy are mirrored, and in some cases amplified, in KIBS. The future prospects for employment in KIBS, and for professional work in particular, are seen to involve multiple factors, which together may bring about substantial change. Research limitations/implications The study involves literature review and industry-level statistical analysis. Future work would benefit from firm-level analysis and validation and explication of results via consultation with practitioners and users of KIBS. Some puzzling variations across countries and sectors will need to be explored with national and sectoral experts. Practical implications Research into KIBS activities, and their future, should make more use of the extensive statistics on employment and other structural features of the industries that have become available in recent years. KIBS firms and practitioners will need to take account of the forces for change that are liable to restructure their activities. Originality/value The literature on KIBS has been concentrated on a rather narrow range of issues, while analysis of the current contributions and future development of the industries requires attention to a wider range of topics. This paper suggests how these topics may be investigated and their implications explored and presents results of enquiries along these lines.

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17

Valtakoski, Aku, and Katriina Järvi. "Productization of knowledge-intensive services." Journal of Service Management 27, no. 3 (June 20, 2016): 360–90. http://dx.doi.org/10.1108/josm-01-2015-0004.

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Purpose – The purpose of this paper is to study the antecedents of service innovation success in the knowledge-intensive business services context, especially why the participation of frontline employees and multiple organizational units is not enough for succeeding in knowledge-intensive service productization. Design/methodology/approach – A multiple-case study of two polar cases with longitudinal data, participant observation, and key personnel interviews. Findings – Case evidence indicates that frontline employee participation and cross-unit collaboration are not sufficient antecedents for successful service productization. Instead, to facilitate employee knowledge sharing, managers need to align the project goals with the goals of participating employees, and promote trust among the project workgroup. Moreover, to enable effective cross-unit collaboration, managers need to facilitate the establishment of common vocabulary for productization work and services, and to resolve any emerging conflicts between participating organizational units. Practical implications – The findings indicate the importance of enabling knowledge sharing and cross-unit collaboration for service productization. The identified antecedents translate to practical strategies for achieving these. The results also highlight the importance of bottom-up service innovation, and the management of service innovation on the group level. Originality/value – The study indicates that common antecedents for successful service innovation may not be sufficient in the knowledge-intensive context, calling into question the assumptions about individual and group behavior in service innovation, and suggesting the importance of multi-level perspective on service innovation.

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Kulmala, Riikka, and Juha Kettunen. "Intellectual Property Protection in Small Knowledge Intensive Enterprises." International Journal of Cyber Warfare and Terrorism 3, no. 1 (January 2013): 29–45. http://dx.doi.org/10.4018/ijcwt.2013010103.

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Knowledge-based assets, intellectual property, and capital play a fundamental role in an enterprise’s competitiveness, especially in small knowledge intensive enterprises. Small knowledge intensive enterprises need to create new ways of operating in order to manage the intellectual and knowledge-based assets in their organizations more efficiently. Organizational knowledge and intellectual property can be protected, either formally via IPR, or informally via efficient knowledge management. Successful IP protection requires systematic intellectual property and knowledge management. Intellectual property protection via efficient knowledge management affects the entire organization rather than being just a separate task. It needs to be embedded in organizational work routines, practices, and processes as an overall operational strategy. When embedded in organizational work processes, IP protection and knowledge management become a continuous part of work routines and tasks in the enterprise, not a separate action.

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Kulmala, Riikka, and Juha Kettunen. "Intellectual Property Protection in Small Knowledge Intensive Enterprises." International Journal of Cyber Warfare and Terrorism 4, no. 4 (October 2014): 47–63. http://dx.doi.org/10.4018/ijcwt.2014100104.

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Knowledge-based assets, intellectual property, and capital play a fundamental role in an enterprise's competitiveness, especially in small knowledge intensive enterprises. Small knowledge intensive enterprises need to create new ways of operating in order to manage the intellectual and knowledge-based assets in their organizations more efficiently. Organizational knowledge and intellectual property can be protected, either formally via IPR, or informally via efficient knowledge management. Successful IP protection requires systematic intellectual property and knowledge management. Intellectual property protection via efficient knowledge management affects the entire organization rather than being just a separate task. It needs to be embedded in organizational work routines, practices, and processes as an overall operational strategy. When embedded in organizational work processes, IP protection and knowledge management become a continuous part of work routines and tasks in the enterprise, not a separate action.

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20

Cross, R., and J. N. Cummings. "TIE AND NETWORK CORRELATES OF INDIVIDUAL PERFORMANCE IN KNOWLEDGE-INTENSIVE WORK." Academy of Management Journal 47, no. 6 (December 1, 2004): 928–37. http://dx.doi.org/10.2307/20159632.

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21

Cross, Rob, and Jonathon N. Cummings. "Tie and Network Correlates of Individual Performance in Knowledge-Intensive Work." Academy of Management Journal 47, no. 6 (December 2004): 928–37. http://dx.doi.org/10.5465/20159632.

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22

Tapasco-Alzate, Omar Alberto, Jaime Alberto Giraldo-García, and David Osorio-García. "Work productivity management in knowledge-intensive service companies: considerations and challenges." Cuadernos de Administración 36, no. 66 (February 10, 2020): 64–77. http://dx.doi.org/10.25100/cdea.v36i66.8465.

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The purpose of this research is to inquire about the different considerations and perspectives that arise regarding the concept of productivity in the knowledge work context, as well as the main challenges that emerge in knowledge workers’ productivity management. A group of managers and workers from organizations in the knowledge-intensive services sector was interviewed. We resorted to content analysis to process the information, taking borrowing elements extracted from the systematic literature review for coding purposes. The perspectives among the interviewees regarding the concept of productivity diverge, and these differences are connected to the type of company and the role of the interviewee: manager or worker. The challenges reported include time management, complexity, heterogeneity, intangibility and task multiplicity, as well as the challenge for managers to set guidelines to measure and monitor productivity without affecting worker welfare. It becomes necessary to approach the concept of productivity from a holistic perspective, and to implement alternative managerial practices that take into account the nature of the work done, worker satisfaction and the diverse perspectives of stakeholders.

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23

MATTARELLI, ELISA, and MARIA RITA TAGLIAVENTI. "ADJUSTING VIRTUAL WORK PRACTICES: A QUALITATIVE STUDY IN KNOWLEDGE INTENSIVE OFFSHORING." Academy of Management Proceedings 2008, no. 1 (August 2008): 1–6. http://dx.doi.org/10.5465/ambpp.2008.33622320.

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24

Salas-Vallina, Andrés, Joaquín Alegre, and Rafael Fernández Guerrero. "Happiness at work in knowledge-intensive contexts: Opening the research agenda." European Research on Management and Business Economics 24, no. 3 (September 2018): 149–59. http://dx.doi.org/10.1016/j.iedeen.2018.05.003.

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25

Cheng, Alice, Kenneth S. Law, and Melody J. Zhang. "To Impress or Improve? Role of Goal Orientations on Knowledge Sharing in Knowledge-Intensive Work." Academy of Management Proceedings 2014, no. 1 (January 2014): 14562. http://dx.doi.org/10.5465/ambpp.2014.14562abstract.

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26

Jia, Ronnie, Blaize Horner Reich, and Heather H. Jia. "Service climate in knowledge-intensive, internal service settings." International Journal of Quality and Service Sciences 8, no. 4 (November 21, 2016): 462–77. http://dx.doi.org/10.1108/ijqss-11-2015-0071.

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Purpose This study aims to extend service climate research from its existing focus on routine service for external clients into a knowledge-intensive, internal (KII) service setting. This extension was important because internal knowledge workers may operate from a monopolistic perspective and not view themselves as service providers because of the technical/professional nature of their work. Design/methodology/approach Two surveys were distributed in participating organizations. One survey, completed by employees in information technology (IT) service units, contains measures of service climate, climate antecedents and technical competence. The second survey, filled out by members of their corporate customer units, taps their evaluations of service quality. Findings Service climate in IT service units significantly predicted service evaluations by their respective customer units. Importantly, service climate was more predictive than IT service employees’ technical competency. Role ambiguity, empowerment and work facilitation were also found to be significant service climate antecedents. Research limitations/implications These results provided strong empirical evidence supporting an extension of the existing service climate research to KII service settings. To the extent that front-line service employees rely on internal support to deliver quality service to external customers, managers should work to enhance the service climate in internal support units, which ultimately improves external service quality. Originality/value This is the first study that establishes the robustness of the service climate construct in KII service settings. It makes service climate a useful managerial tool for improving both internal and external service quality.

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Stein-Parbury, Jane, and Joan Liaschenko. "Understanding Collaboration Between Nurses and Physicians as Knowledge at Work." American Journal of Critical Care 16, no. 5 (September 1, 2007): 470–77. http://dx.doi.org/10.4037/ajcc2007.16.5.470.

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Background Collaboration between nurses and physicians is linked to positive outcomes for patients, especially in the intensive care unit. However, effective collaboration poses challenges because of traditional barriers such as sex and class differences, hierarchical organizational structures in health-care, and physicians’ belief that they are the final arbiter of clinical decisions. Objective To further analyze the results of an investigation on how intensive care unit culture, expressed through everyday practices, affected the care of patients who became confused. Methods A model of the types of knowledge (case, patient, and person) used in clinical work was used to analyze the breakdown in collaboration detected in the original study. Results Breakdown of collaboration occurred because of the types of knowledge used by physicians and nurses. Certain types of knowledge were privileged even when not applicable to the clinical problem, whereas other types were dismissed even when applicable. Conclusion Viewing collaboration through the conceptual lens of knowledge use reveals new insights. Collaboration broke down in the specific context of caring for patients with confusion because the use of case knowledge, rather than patient knowledge, was prominent in the intensive care unit culture.

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Yu, Yan, Jin-Xing Hao, Xiao-Ying Dong, and Mohamed Khalifa. "A multilevel model for effects of social capital and knowledge sharing in knowledge-intensive work teams." International Journal of Information Management 33, no. 5 (October 2013): 780–90. http://dx.doi.org/10.1016/j.ijinfomgt.2013.05.005.

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Ceci, Federica. "A Review of “Knowledge Work and Knowledge Intensive Firms” by Mats Alvesson, Oxford University Press, 2004." Journal of Management & Governance 9, no. 1 (January 2005): 101–5. http://dx.doi.org/10.1007/s10997-005-1568-9.

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Cao, Junjie, Zi Lin, Weiwei Sun, and Xiaojun Wan. "Comparing Knowledge-Intensive and Data-Intensive Models for English Resource Semantic Parsing." Computational Linguistics 47, no. 1 (March 2021): 43–68. http://dx.doi.org/10.1162/coli_a_00395.

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Abstract In this work, we present a phenomenon-oriented comparative analysis of the two dominant approaches in English Resource Semantic (ERS) parsing: classic, knowledge-intensive and neural, data-intensive models. To reflect state-of-the-art neural NLP technologies, a factorization-based parser is introduced that can produce Elementary Dependency Structures much more accurately than previous data-driven parsers. We conduct a suite of tests for different linguistic phenomena to analyze the grammatical competence of different parsers, where we show that, despite comparable performance overall, knowledge- and data-intensive models produce different types of errors, in a way that can be explained by their theoretical properties. This analysis is beneficial to in-depth evaluation of several representative parsing techniques and leads to new directions for parser development.

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CROSS, ROB, and JONATHON N. CUMMINGS. "RELATIONAL AND STRUCTURAL NETWORK CORRELATES OF INDIVIDUAL PERFORMANCE IN KNOWLEDGE INTENSIVE WORK." Academy of Management Proceedings 2003, no. 1 (August 2003): F1—F6. http://dx.doi.org/10.5465/ambpp.2003.13792527.

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Suija-Markova, Inese, Liene Briede, Elīna Gaile-Sarkane, and Iveta Ozoliņa-Ozola. "Multitasking in Knowledge Intensive Business Services." Emerging Science Journal 4, no. 4 (August 1, 2020): 305–18. http://dx.doi.org/10.28991/esj-2020-01233.

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The objectives of this study were two-fold. First, to analyze multitasking activities in Knowledge Intensive Business Services (KIBS) and the employees’ perception of multitasking effects on individual and organizational performance. Second, to explore associations between the perception of multitasking and individual Time Management Orientation (TMO). The research study employed an online survey methodology. The questionnaire contained 56 questions organised in four groups. Methods of relationship analysis and regression analysis were applied to get answers to the research questions. The study indicated that the employees of surveyed KIBS were strongly engaged in multitasking activities in their workplaces. The informants estimated that on average they worked on nine different tasks per day. Additionally, their working days were filled with interruptions, caused either by external factors or self-interruptions. The majority of respondents also admitted that the ability to multitask was considered their job requirement, thus supporting the findings of other studies that KIBS do prefer multitasking employees. The effects of multitasking on individual and organizational performance were perceived ambiguously by the respondents. Meanwhile, the majority of respondents (above 70%), regardless of the level of polychronicity, admitted that they were able to make good decisions and concentrate better when they worked on one task at a time. The data analysis confirmed the findings reported earlier that individuals with more polychronic TMO did perceive multitasking as having more positive than negative effects both at the individual and organisational levels. Human multitasking has been widely researched in such fields as medicine, command and control, aviation, information technologies, but there is little detailed empirical evidence on multitasking in KIBS such as management consulting, research and development, architecture, engineering services, design, and advertising. Our research provides a fresh view on the human aspects of KIBS companies which can be of help in addressing the related managerial issues. The setting of the optimal number of tasks, task allocation considering employees’ individual differences, designing of workflows require further research as this may give the KIBS company managers guidelines and tools for organizing productive multitasking towards enhanced work efficiency and effectiveness and employees’ well-being.

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33

Bagchi, Mayukh. "A Large Scale, Knowledge Intensive Domain Development Methodology." KNOWLEDGE ORGANIZATION 48, no. 1 (2021): 8–23. http://dx.doi.org/10.5771/0943-7444-2021-1-8.

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Since time immemorial, organization and visualization has emerged as the pre-eminent natural combination through which abstract concepts in a domain can be understood, imbibed and communicated. In the present era of big data and information explosion, domains are becoming increasingly intricate and facetized, often leaving traditional approaches of knowledge organization functionally inefficient in dynamically depicting intellectual landscapes. The paper attempts to present, ab initio, a step-by-step conceptual domain development methodology using knowledge graphs, rooted in the rudiments of interdisciplinary knowledge organization and knowledge cartography. It briefly highlights the implementation of the proposed methodology on business domain data, and considers its research ramifications, originality and limitations from multiple perspectives. The paper concludes by summarizing observations on the entire work and particularizing future lines of research.

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Reus, Taco H., and Yongmei Liu. "Rhyme and Reason: Emotional Capability and the Performance of Knowledge-Intensive Work Groups." Human Performance 17, no. 2 (April 2004): 245–66. http://dx.doi.org/10.1207/s15327043hup1702_6.

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35

Ojala, Satu, and Pasi Pyöriä. "Mobile knowledge workers and traditional mobile workers." Acta Sociologica 61, no. 4 (August 16, 2017): 402–18. http://dx.doi.org/10.1177/0001699317722593.

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This article contributes to the discussion on flexible working by assessing empirically the prevalence of mobile, multi-locational work in Europe (EU-28, Norway and Switzerland). Drawing on data from the Sixth European Working Conditions Survey, the prevalence of multi-locational work across Europe is examined in terms of the knowledge intensity of the work. Knowledge-intensive occupations are characterised by a high level of individual skills, typically acquired through tertiary-level education, and a high degree of autonomy combined with frequent use of ICT. According to the results, working on mobile sites – a practice that augments working in the primary workplace – is most common in northern European countries, where the proportion of knowledge-intensive occupations is high. However, even in the Nordic region, knowledge workers predominantly work at their employers’ premises. This finding is in marked contrast with the hyperbole and expectations which assume that ICT allows knowledge workers to work free from the constraints of time and space. Agriculture, construction and transport workers still represent the largest proportion of the mobile workforce. Knowledge-intensive job features, however, predict the adoption of working at home. The analysis adds to the literature on flexible working by taking into account both traditional and knowledge-intensive forms of multi-locational work as well as providing a cross-national comparison.

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Miles, Ian Douglas, Veronika Belousova, and Nikolay Chichkanov. "Knowledge intensive business services: ambiguities and continuities." foresight 20, no. 1 (March 12, 2018): 1–26. http://dx.doi.org/10.1108/fs-10-2017-0058.

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Purpose The substantial growth in literature on knowledge-intensive business services (KIBSs) has thrown light on their contributions to innovation and innovation systems. This paper is the first of a set that examines major debates and conclusions to have emerged from this growing body of evidence. Design/methodology/approach This is a review essay, which also presents relevant statistics. It addresses definitional issues and controversies, and sets out basic trends and characteristics of the KIBS industries. The focus is mainly on KIBS firms, though the production of similar services in other types of organisation is also considered. Findings Many of the conclusions of an earlier (2005) review in this journal remain valid, though difficulties in capturing these activities in official statistics mean that there are many issues that demand closer inspection. Understanding the role and future prospects of KIBS will also require looking beyond the literature that focuses just on KIBS industries. Research limitations/implications This study involves literature review and statistical analysis. Future work would benefit from involvement of practitioners and users of KIBS. Practical implications More explicit consideration of KIBS in statistical frameworks is still required, and novel approaches to data conceptualisation and production should be explored. Originality/value The growing literature on KIBS, and its implications for understanding the roles and future development of the firms and their relationships to innovation systems, requires systematic analysis. Available statistics have been brought together, and this paper also reflects critically on the trajectories of research on these topics.

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Kirjavainen, Senni, Tua A. Björklund, Meri-Maaria Eloranta, and Miko Laakso. "The impact of leadership, management and power in an international knowledge-intensive organization." Cadernos EBAPE.BR 8, no. 2 (June 2010): 339–52. http://dx.doi.org/10.1590/s1679-39512010000200010.

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The shift to knowledge economies and the boom of knowledge-intensive organizations with their expert employees pose new challenges for leadership and management of development work. What is the appropriate amount and form of managerial control that is needed in knowledge-intensive development work? This paper focuses on illuminating the kind of leadership and management efforts that either support or hinder advancing development projects. The results highlight the paradoxical role of power and control, and reveal that employees need freedom and yet strong guidance and managerial commitment to develop work in order to stay motivated. Implications for leading knowledge-intensive development are discussed.

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Semenenko, A. I., N. A. Semenenko, D. V. Dmytriiev, and S. A. Lysenko. "The modern state of self-work of students of medical universities at learning of intensive therapy." Reports of Vinnytsia National Medical University 22, no. 1 (August 8, 2018): 208–11. http://dx.doi.org/10.31393/reports-vnmedical-2018-22(1)-40.

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The organization of active self-work while studying at the highest school can teach the future doctors and effectively to replenish their knowledge, to think actively and creatively, to constantly improve themselves, to demonstrate an innovative approach in solving urgent situations. Objective — to analyze the current state of self-work of students of medical universities in the study of intensive care. Discussion of the problem of self-work in the study of intensive care or other professional discipline, as a specific form of educational activity of medical students, is induced by adequate motivation: own self-improvement, personal growth, deepening of knowledge, etc. In the study of intensive care it is advisable to organize the control of knowledge of students. Interviews were conducted to assess the quality, efficiency and necessity of self-training in the study of intensive care when they were students. According to interns, an important point that reduces the effectiveness of the study of intensive care in the form of self-work was low motivation associated with the lack of imagination about his future professional activities and the relationship with her basic provisions of intensive care. The second problem in self-work of students, according to the interns, was the lack of a phased study of the subject, which in their view was due to the lack of time and the large number of students in the group. The third problem is the difficulty in choosing the necessary information when studying intensive care. Often, students face the problem of lack of understanding of the degree of information need and the possibilities of its application, especially in the application of information technology. According to modern requirements, self-work in the study of intensive care by students of medical universities should be divided into self-work for: gaining new knowledge; for application of knowledge in practice; for repetition and verification of knowledge, skills and abilities. So, managed self-work of students is a purposeful activity of teachers and students for systematic assimilation of personality of professionally important knowledge, skills and abilities. The use of traditional and innovative forms and methods of training that, complementing each other, would be the only system in the study of intensive care methods is the main task of organizing self-work of students. Of great importance in the organization of self-work of students acquires a clear organization of this process from the side of the educational institution and its careful planning by the teacher.

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Vrbka, Jaromír, Zuzana Rowland, and Lukáš Frýd. "Work productivity in the sector of knowledge intensive services in relation to work productivity in the manufacturing industry." Trendy v podnikání 10, no. 4 (2021): 4–8. http://dx.doi.org/10.24132/jbt.2020.10.4.4_8.

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The manufacturing industry represents the most important part of gross output in the Czech Republic. In the long run, it is necessary for the Czech industry to be competitive. At the same time, it can be assumed that foreign pressure on the Czech manufacturing industry will at least partially transform into pressure on professional and scientific activities. Science and research thus play a key role. The aim of the article is to analyse the impact of work efficiency in the branch of professional, scientific, technical, administrative and support service activities (i.e. sections M and N of the CZ NACE classification of economic activities) on the manufacturing industry (section C). Productivity is measured as gross value added to the labor. The quarterly data of the Czech Statistical Office for the period 1995-2020 are used for the analysis. Time series are processed using a Census X12 filter; all variables are tested using the ADF test in two variants for the presence of a unit root. The testing of the long-term relationship is conducted by means of the Johansen test. The results show that both productivity delays in sector C and sectors M and N have a statistically significant impact on productivity in sector C. However, a positive productivity shock in sector C has a negative impact on current productivity and, conversely, a positive shock in productivity in branch M + N in t-1 is positively reflected in branch C at time t.

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Carmeli, Abraham, and David A. Waldman. "Leadership, behavioral context, and the performance of work groups in a knowledge-intensive setting." Journal of Technology Transfer 35, no. 4 (May 20, 2009): 384–400. http://dx.doi.org/10.1007/s10961-009-9125-3.

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Tomiyama, Tetsuo. "From general design theory to knowledge-intensive engineering." Artificial Intelligence for Engineering Design, Analysis and Manufacturing 8, no. 4 (1994): 319–33. http://dx.doi.org/10.1017/s0890060400000998.

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AbstractContributions of general design theory (GDT) proposed by Yoshikawa for the development of advanced CAD (computer-aided design) and for innovative design from the research results of a group at the University of Tokyo are illustrated. First, the GDT that formalizes design knowledge based on axiomatic set theory is reviewed. Second, this theoretical result is tested against experimental work on design processes. Although in principle the theoretical results agree with the experimental findings, some problems can be pointed out. From these problems a new design process model, called the refinement model, is established, which has better agreement with the experimental findings. This model implies three guiding principles in developing a future CAD system. One is that future CAD requires a mechanism for physics-centered modeling and multiple model management. Second, a mechanism for function modeling is also required, and the FBS (function-behavior-state) modeling is proposed. Third, intention modeling is also proposed for recording decision-making processes in design. These advanced modeling techniques enable creative, innovative designs. As an example, the design of self-maintenance machines is illustrated. This design example utilizes design knowledge intensively on a knowledge-intensive CAD. This is a new way of engineering and can be called knowledge-intensive engineering. The design of self-maintenance machines is, therefore, an example of knowledge-intensive design of knowledge-intensive products, which demonstrates the power of the design methodology derived from the GDT.

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Pekkala, Kaisa. "Managing the communicative organization: a qualitative analysis of knowledge-intensive companies." Corporate Communications: An International Journal 25, no. 3 (July 9, 2020): 551–71. http://dx.doi.org/10.1108/ccij-02-2020-0040.

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PurposeThe purpose of this paper is to explore how employees' work-related communication is managed in knowledge-intensive organizations.Design/methodology/approachThe study was conducted by applying an exploratory, qualitative approach. The data were collected from six knowledge-intensive organizations operating in the professional service sector in Finland, and the data set used included altogether 23 interviews.FindingsThe interviews confirmed that employees' work-related communication on social media is regarded as an increasingly important area, and that it has required companies to establish new managerial processes that are aimed to affect employees’ communication behaviors (ECB) either as enablers or motivators. How companies apply these processes depends on contextual factors, and three different managerial approaches were identified, namely, individual-, corporate- and business-oriented approaches.Research limitations/implicationsBased on the findings, this article proposes a new field for the communication management literature, management of the communicative organization (MCO), which builds on behavior management knowledge and focuses on managing employee communicators in multivocal organizational communication systems (MOCSs) that are dependent on employee-generated content.Originality/valueThe study advances the field of communication management and ECB by empirically proving that organizations manage their employees' work-related communication and the management processes and practices identified derive from behavioral management tradition. The proposed MCO framework introduces a novel area for academic discussion on how communication management affects ECB and attitudes, such as motivation.

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Karagouni, Glykeria. "Production technologies and low-technology knowledge-intensive venturing." EuroMed Journal of Business 13, no. 1 (May 8, 2018): 75–85. http://dx.doi.org/10.1108/emjb-11-2016-0033.

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Purpose The purpose of this paper is to explore how low-technology corporate ventures use knowledge from multiple and often trans-sectoral fields to intensively create and deploy innovative production technologies in order to sustain significant competitive advantages. Design/methodology/approach The paper primarily draws evidence from an exploratory case study of a low-tech private enterprise operating in the wood processing industry in Greece. Findings Low-technology firms appear to invest mainly in process innovation and therefore production technologies, in order to secure a position within mature markets. Within the notion of knowledge-intensive entrepreneurship (KIE), a creative bricolage of knowledge based on research work and industrial practice results in innovative products and processes covering technologies from a wide range, including high-tech industries. The case indicates that low-tech companies may be something more than just “borrowers” of technology. Research limitations/implications The limitations regard the single case study research design and the focus on the wood industry in Greece. Future research may pursue more case studies in different traditional sectors and national contexts. Practical implications Entrepreneurs and managers of low-technology firms should focus on technological innovation and more specifically on co-creation of novel production technologies in order to sustain strong competitive advantages and enhance performances. Originality/value The analysis challenges the established opinion of common entrepreneurial processes in low-tech sectors. It adds to the ongoing discussion of low-tech, KIE and it contributes to the literature of industrial dynamics since there are only a handful of studies that probe the role of production technologies within a low-tech but knowledge-intensive context.

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Hydle, Katja Maria, and Nick Hopwood. "Practices and knowing in transnational knowledge-intensive service provision." Human Relations 72, no. 12 (January 10, 2019): 1948–72. http://dx.doi.org/10.1177/0018726718815555.

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How do professionals at different locations within a firm collaborate to provide services across borders? This article addresses how knowledge-intensive service provisions are coordinated across borders, time zones and expertise. Empirical material from two engineering firms providing services to a global customer base are analysed, comprising over 100 interviews and over 20 days of observation. Concepts from practice theory are used, locating questions of knowledge in the realm of practical action. Findings describe how transnational services are enacted through prefigured and emergent practices. The problem of coordinating transnational practices is considered as a matter of balanced acting between these contrasting forms of work. This is explored in terms of the forms of knowledge that are in play – nuancing practical understanding into specific notions of know-how, know-what, know-who, know-why and know-where/when. Connecting this array of knowledge forms with balanced acting between prefigured and emergent practices extends theorizations of transnational knowledge-intensive firms, and casts new light on how the widespread problem of coordination can be addressed.

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Mellner, Christin, Gunnar Aronsson, and Göran Kecklund. "Boundary Management Preferences, Boundary Control, and Work-Life Balance among Full-Time Employed Professionals in Knowledge-Intensive, Flexible Work." Nordic Journal of Working Life Studies 4, no. 4 (January 1, 2015): 7. http://dx.doi.org/10.19154/njwls.v4i4.4705.

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Profound changes are taking place within working life, where established boundaries between work and personal life are challenged by increased global competition, ever-faster changing markets, and rapid development of boundary transcending information and communication technologies (ICT). The aim of this study was to investigate boundary management preferences in terms of keeping work and personal life domains separated or integrated, that is, segmenting or blending of domains, the perception of being in control of one´s preferred boundaries, and work-life balance among employees at a Swedish telecom company (N = 1,238, response rate 65%, men 73%, mean age 42 years). Psychosocial work factors, individual characteristics, sociodemographic factors, and work-life balance were investigated in relation to boundary management preferences and perceived boundary control. For high boundary control among segmenters, nearly all the studied psychosocial work factors were significant. Among integrators, this was the case only for clear expectations in work. For both groups, the individual capacity for self-regulation was associated with high boundary control. Regarding sociodemographic factors, cohabiting women with children who preferred segmentation had low boundary control. Finally, there was a main effect of boundary control on work-life balance. In particular, male segmenters perceiving high boundary control had better work-life balance than all others. Conclusions of the study are that segmenters need external boundaries in work for succesful boundary management. Moreover, self-regulation seems a crucial boundary competence in knowledge- intensive, flexible work. Results are of value for health promotion in modern work organizations in supporting employees achieving successful boundary control and subsequent work-life balance.

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Kaempf, Tobias. "Lean and White-Collar Work: Towards New Forms of Industrialisation of Knowledge Work and Office Jobs?" tripleC: Communication, Capitalism & Critique. Open Access Journal for a Global Sustainable Information Society 16, no. 2 (November 8, 2018): 901–18. http://dx.doi.org/10.31269/triplec.v16i2.1048.

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After revolutionising manufacturing in the 1980s, the ideas of lean production are becoming increasingly significant for today’s white-collar work. Drawing on extensive empirical fieldwork, this article shows the fundamental changes in knowledge and office work as a result of new lean concepts. Two case studies are compared: the implementation of lean in the administration of a traditional industrial company and the reorganisation of software development by combining lean with Agile methods in a leading IT company. Lean is becoming a pioneer for new forms of industrialisation of white-collar work. The spectrum extends from a ‘factory approach’ with rigid work flows in administration to new development models in knowledge-intensive areas that go well beyond Tayloristic approaches. Based on the possibilities of digitisation, lean opens up new ways for the valorisation of knowledge work in modern capitalism, best described with the Marxian notion of ‘real subsumption’ of labour under capital.

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Makani, Joyline. "Revisiting Knowledge Management Systems: Exploring Factors Influencing the Choices of Knowledge Management Systems in Knowledge-Intensive Organisations." Journal of Information & Knowledge Management 11, no. 04 (December 2012): 1250024. http://dx.doi.org/10.1142/s0219649212500244.

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Limited research attention has been directed toward exploring ways in which organisations' understanding of their activities and the contexts in which their workers work influence the organisations' choice, design, and implementation of knowledge management systems (KMS). In particular, little research and insights exist to guide the successful development and implementation of KMS in knowledge-intensive organisations (KIOs). This oversight is somewhat surprising given that knowledge is a key asset in KIOs and one might therefore expect the design of systems that are used to manage knowledge of paramount interest to KIO researchers and practitioners. Using primarily grounded theory approach this study examines how KIO defining factors, KIO organisational knowledge-intensity attributes and knowledge worker activities relate to the choice of KMS in KIOs. Results of this analysis suggest that both organisational knowledge-intense attributes and knowledge-intense worker activities inform the choice and application of KMS in KIOs. Notably, the results revealed significant differences among participants in their choices of KMS, pointing to the fact that managers and practitioners in KIOs critically consider knowledge-intense factors defining their organisations when choosing and implementing KMS. This study contributes to the knowledge management (KM) literature in general and in particular to the KMS in KIOs theory and practice, where limited attention has been paid to the various ways knowledge-intense organisational and worker-related factors may influence KMS choices, design, and adoption and ultimately organisational KM effectiveness.

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van de Brake, Hendrik J., Frank Walter, Floor A. Rink, Peter J. M. D. Essens, and Gerben S. van der Vegt. "The dynamic relationship between multiple team membership and individual job performance in knowledge-intensive work." Journal of Organizational Behavior 39, no. 9 (January 16, 2018): 1219–31. http://dx.doi.org/10.1002/job.2260.

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Marin, Alejandra, Jason Cordier, and Tahir Hameed. "Reconciling ambiguity with interaction: implementing formal knowledge strategies in a knowledge-intensive organization." Journal of Knowledge Management 20, no. 5 (September 12, 2016): 959–79. http://dx.doi.org/10.1108/jkm-11-2015-0438.

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Purpose The purpose of this paper is to look at the actions autonomous knowledge workers perform to implement formalized knowledge strategies as part of an accreditation. Design/methodology/approach Using a strategy-as-practice framework, this paper follows a qualitative approach to study the implementation of a standard in a business school. The data collection was carried out over a 14-month period, with access to interviews, observations, meetings minutes and other institutional information. Findings Even though faculty members received similar information, the standard was implemented in different and conflicting ways. Three themes explain these differences: different approaches to ambiguous knowledge management practices, enablers and inhibitors of knowledge sharing and different conceptions of continuous improvement. Research limitations/implications As this was a single case, findings are not broadly generalizable. The research is based on rich data over a prolonged period, albeit in a very specific setting where unique actor and structural characteristics are not generally representative of the wider business and organizational environment. The nature of the university setting is quite unique. Although possible links to other fields which share some specific similarities with universities are provided, the contextual limitations are acknowledged. Accordingly, the work is presented as a basis for future enquiry when investigating implementation, especially activity-based research within knowledge-intensive organizations. Practical implications This paper provides a deep analysis of the actions knowledge workers perform when implementing standards promoted by organizational directives. It exposes tensions and conflicts among knowledge workers when implementing a standard. Our model is the basis for insights on how managers can balance the tensions of creative change and stable structure. Originality/value This paper describes how ambiguity and human interactions can reveal a deeper understanding of the different stages of standards implementation. It provides a model that uses the level of ambiguity and structure to explain how knowledge workers interacted in groups and as a whole can implement Assurance of Learning.

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Cronqvist, Agneta, Töres Theorell, Tom Burns, and Kim Lützén. "Caring About - Caring For: moral obligations and work responsibilities in intensive care nursing." Nursing Ethics 11, no. 1 (January 2004): 63–76. http://dx.doi.org/10.1191/0969733004ne667oa.

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The aim of this study was to analyse experiences of moral concerns in intensive care nursing. The theoretical perspective of the study is based on relational ethics, also referred to as ethics of care. The participants were 36 intensive care nurses from 10 general, neonatal and thoracic intensive care units. The structural characteristics of the units were similar: a high working pace, advanced technology, budget restrictions, recent reorganization, and shortage of experienced nurses. The data consisted of the participants’ examples of ethical situations they had experienced in their intensive care unit. A qualitative content analysis identified five themes: believing in a good death; knowing the course of events; feelings of distress; reasoning about physicians’ ‘doings’ and tensions in expressing moral awareness. A main theme was formulated as caring about - caring for: moral obligations and work responsibilities. Moral obligations and work responsibilities are assumed to be complementary dimensions in nursing, yet they were found not to be in balance for intensive care nurses. In conclusion there is a need to support nurses in difficult intensive care situations, for example, by mentoring, as a step towards developing moral action knowledge in the context of intensive care nursing.

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