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Eveler, Jesse B. "Knowledge Creation." University of Cincinnati / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1242833183.
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Hassani, Mehraban Farhad. "Supply chain knowledge creation : applications of organizational knowledge creation theory." Thesis, King's College London (University of London), 2014. https://kclpure.kcl.ac.uk/portal/en/theses/supply-chain-knowledge-creation(02eaeb75-2fad-494b-ac4d-20e82dddfc60).html.
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Scholars argue that knowledge is a fundamental source for retaining competitive advantage, as value creation depends fundamentally on the competence of a firm to create new knowledge (Nonaka and Toyama, 2002). Knowledge creation is based on conversion of two types of knowledge: tacit knowledge, which is constituent to the comprehensiveness of an individual’s consciousness, and explicit knowledge, which can be readily communicated. Based on the framework by Nonaka and Takeuchi (1995), one of the most significant and cited models, the motivation of this research is to expand knowledge creation model from intra- to inter-organizational relationships theoretically and explore supply chain knowledge creation process in practice to examine the sequences of this extension. Studying three firms in the fashion industry, this thesis contributes to research on knowledge creation by taking a socio-technological perspective through a qualitative study of supply chain management. The research findings provide support for the proposed theoretical model in which social relationships and technology interact in the knowledge creation process to diminish supply chain complexities. While many supply chain relationships I observed appear to be influential in creating knowledge, one similarity among the cases here is that the effectiveness of the knowledge creation process has been limited due to the lack of harmony in employing knowledge resources. Knowledge creation process may be superficial due to the fact that they require a large revolution in work routines regarding the use of technology. Even where there is some degree of socialization, the process is partial because of incongruities between individuals understanding and corporate supply chain strategies.
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Richtnér, Anders. "Balancing knowledge creation : examining organizational slack and knowledge creation in product development." Doctoral thesis, Handelshögskolan i Stockholm, Management av Innovation och Produktion (T), 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-533.
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Over the last few years there has been a downturn in business. As a response, many companies have initiated various downsizing activities – often on a short-term financial basis – in order to improve the competitive position of the company. Yet, at the same time, innovation is often cited as the key to long-term success by the very same companies. The central problem examined in this book is whether downsizing and innovation are compatible. The problem was studied during a two year exploratory case research in six cases – selected from a well-defined reference population consisting of 37 companies – facing the exact challenge of simultaneously downsizing and trying to sustain its high level of innovation. The simple answer found in the study is yes. Companies can simultaneously downsize and still maintain a high level of innovation, but it is difficult and challenging and it depends on the company’s ability to handle the knowledge creation process. So what is needed? Create an understanding in the company, at all levels, that balancing knowledge creation – the ability to share and transfer knowledge – is one of the most important tasks in order to remain innovative over time. This is done by building a commitment to knowledge creation. This commitment is achieved through making knowledge creation a visible and central element of the strategic intent, and organizing the company so that ideas can be generated and generalized. Examples of activities include: At an organizational level there is a need to create boundary spanning activities to facilitate knowledge creation between various part of the organization, but also to other organizations. At a top management level shared visions and values need to be created; exemplified in words and action. Important is that the top management not get involved into micro-management. Avoid cutting-down on initial activities – where visualization and brainstorming are in focus – in projects aiming for innovation, as these activities are the foundations the rest of the project. This book is useful for those who are faced with the challenge of finding a balance between short-term activities, often focusing on downsizing, and the more long-term activity of being innovative.Diss. Stockholm : Handelshögskolan, 2004
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Robertson, Maxine Jane. "Sustaining knowledge creation within knowledge intensive firms." Thesis, University of Warwick, 1999. http://wrap.warwick.ac.uk/36333/.
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This thesis is concerned with understanding the way in which knowledge creation was sustained over time within a particular type of knowledge intensive firm referred to as an expert consultancy. Expert consultancies are differentiated from generalist management consultancies in terms of their knowledge intensity i.e. the high levels of expertise of the workforce and their focus on the development of highly customised creative and innovative solutions rather than on the diffusion and implementation of pre-packaged 'best practice' solutions. Two longitudinal case studies were conducted in expert consultancies and a critical interpretative approach, characteristic of the constructivist paradigm was adopted for their analysis. Processes of knowledge creation are intrinsically complex and unpredictable. The leaders of such finns then are perpetually seeking ways to manage the fundamental tensions that exist between autonomy and control and efficiency and uncertainty. A retrospective historical analysis was developed of the way in which knowledge creation occurred and the organisational conditions that served to shape the process over time within both firms. The organisational conditions that were considered included not only structural aspects of the firm but also cultural and social conditions. Any changes that had occurred over time with regard to the way in which knowledge creation occurred were considered in relation to the organisational conditions that may have stimulated such changes in order to develop this analysis. The research found that a number of distinctive structural conditions contributed to sustaining processes of knowledge creation over time, including profit satisficing behaviour, an absence of professional management, and a resource rich environment. Critically, a strong yet ambiguous culture was found to be important for sustaining processes of knowledge creation. Organisational ambiguity promoted quasi-normative control, regulating individuals' dual identities as both 'consultant' and 'expert'. Quasi-normative control promoted both creative and selfdisciplining behaviour such that processes of knowledge creation occurred in ways that were ultimately efficient for the finn. These findings represent a new contribution to knowledge with regards to organisational culture and the management of knowledge workers and will hopefully stimulate further research in this area.
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Soon, Lisa. "Knowledge Renewal and Knowledge Creation in Export Trading." Thesis, Griffith University, 2007. http://hdl.handle.net/10072/367002.
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This thesis examines how tacit knowledge about export trading is tapped and
collectively used in a web portal by a community of practice. Working with a design for
application software, such as a web portal, requires an understanding of the application
software domain. This research focuses on an export trading knowledge portal for use
by an export trading community. The community comprises members involved in
export activities. The research adopts three theories useful in the design of the portal.
First, theory of domain analysis specifies an application software knowledge domain
and explores the thoughts and discourse of the user community. Second, activity theory
is used to understand the inherent knowledge in human interactions and the resultant
human activity system in relation to the portal use. Third, the theory of organisational
knowledge creation is used to explore how knowledge conversion processes take place
in the human interactions in the portal.
The knowledge captured and collectively used in the portal is beneficial to members for
their work purposes. It is argued that tacit export knowledge is exchanged through
human interactions. Thus, it is critical to understand what tacit knowledge can be
captured and managed in the portal and how this can be done. It is argued that
effectively managed knowledge can help members and their organisation to achieve
export success. This research is important, as export creates revenues and stimulates
economic growth in both the exporting firms and the exporting country. It is particularly
important for members involved in export activities who make use of the captured tacit
knowledge at work.
The principal research questions of this thesis are: what constitutes export knowledge,
and how does portal technology help members use and exchange knowledge? From
these main questions, the sub-questions are: (1) what portal features can help export
trading members interact; (2) what portal features can help export trading members seek
and use important useful resources; and (3) how can members’ previous version of
knowledge be renewed and new knowledge created when the collective knowledge in
the portal is used?Thesis (PhD Doctorate)
Doctor of Philosophy (PhD)
Griffith Business School
Griffith Business School
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Khanyile, Dumisani. "Organisational culture and knowledge creation : the relationship between knowledge creation enablers and organisational culture types." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/4045.
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Thesis (MPhil (Information Science))--University of Stellenbosch, 2009.ENGLISH ABSTRACT: The thesis studies the relationship between knowledge creation and organisational culture. To do that the relations between Nonaka's enabling conditions and the four organisational culture types according to the competing value framework of Cameron and Quinn were tested in two organisations. Whilst many authors are critical of the specifics of Nonaka and Takeuchi’s model of knowledge conversion, most seem to agree with their argument about the requisite enabling conditions for knowledge creation. It is argued that these enabling conditions are shaped by the organisational culture and therefore this relation is of some importance. The empirical research was based on two part questionnaire. The first part of the questionnaire concerned the knowledge creation enablers. The indicators for this part of the instrument had to be developed from the knowledge creation literature. The second part of the questionnaire was based on the validated Cameron and Quinn organisational culture assessment instrument. Since Nonaka recommends a middle-up-down approach for managing knowledge creation in organisations, the questionnaire was directed at the middle management of the selected organisations. 140 questionnaires were sent out and two organisations had adequate responses for statistical data analysis. The results showed that one organisation has a strong market culture. This organisation displayed requisite variety, creative chaos and autonomy as enablers for knowledge creation. The market culture is an organisation’s response to an environment filled with complexities of the brand market which requires the presence of requisite variety and creative chaos. The organisation uses autonomous work teams, hence the prominence of autonomy. The second organisation competes in the business solutions market. Here, the dominant culture type was that of a clan and the organisation was strong in most knowledge creation enablers except redundancy and ba. The dominance in clan culture is in line with a medium size company that is competing in the big league of providers of business solutions and the organisation believes that its success is in providing unique business solutions thanks to teamwork and working like family. It is concluded that for an organization to be competitive requires one dominant appropriate culture and not necessarily all knowledge creating enablers.
AFRIKAANSE OPSOMMING: Die tesis ondersoek die verband tussen kennisskepping en organisasie kultuur. Dit word gedoen deur die relasie tussen Nonaka se omgewingsomstandighede vir kennisskepping en die vier organisatoriese kultuurtipes van Cameron en Quinn in twee organisasies te meet. Terwyl baie skrywers krities is oor die besonderhede van Nonaka en Takeuchi se model van kennisskepping, is die meeste met hulle eens oor die omgewingsomstandighede wat kennisskepping in staat stel. Daar word geargumenteer dat hierdie omgewingsomstandighede hoofsaaklik deur die organisasie kultuur beïnvloed word en daarom is hierdie verband belangrik. Die empiriese navorsing is gebaseer op ‘n tweeledige vraelys. Die eerste deel handel oor die omgewingsomstandighede en die indikatore hiervoor is uit die teorie ontwikkel. Die tweede deel van die vraelys is gebaseer op ‘n reeds gevalideerde instrument van Cameron en Quinn wat organisatoriese kultuurtipes probeer vasstel. Omdat Nonaka klem lê op die sentrale rol van middelbestuur in organisatoriese kennisskepping, is die vraelyste op middelbestuurders in geselekteerde organisasies gemik. 140 vraelyste is uitgestuur en twee organisasies het genoeg response gehad vir statistiese verwerking. Die resultate toon dat een organisasie ‘n sterk markkultuur het. Hierdie organisasie vertoon vereiste verskeidenheid, kreatiewe chaos en outonomie as omgewingsomstandighede wat kennisskepping sou instaat stel. Die markkultuur is ‘n organisasie se respons op ‘n omgewing gevul met kompleksiteit en dit vereis verskeidenheid. Die organisasie gebruik ook outonome werkspanne en daarom meet outonomie ook hoog. Die tweede organisasie kompeteer in die besigheidskonsultasiemark. Hier was die dominante kultuurtipe dié van klan. Die organisasie het hoog gemeet in al die omgewingsomstandighede behalwe oortolligheid en ba. Die dominansie van klan-tipe kultuur strook met ‘n mediumgrootte maatskappy wat unieke oplossings moet bied gebaseer op spanwerk in kompetisie met groter konsultasie maatskappye. Die gevolgtrekking is dat ‘n dominante kultuurtipe ‘n voordeel is vir ‘n organisasie om te kan kompeteer, eerder as die teenwoordigheid van al die omgewingsomstandighede vir kennisskepping.
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Eloff, Paul. "Knowledge emerging from chaos : organisational sensemaking as knowledge creation." Thesis, Link to the online version, 2008. http://etd.sun.ac.za/jspui/handle/10019/1921.
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Stonehouse, George. "Knowledge based strategy : appraising knowledge creation capability in organisations." Thesis, Edinburgh Napier University, 2008. http://researchrepository.napier.ac.uk/Output/2446.
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This thesis sets out a journey which culminates in the development of an analytical framework, the "Organisational Creativity Appraisal" which is intended to assist organisations in evaluating their ability to support and develop creativity. This framework is derived from the common thread of the thesis, which is drawn from a range of research and consultancy projects, and the resulting published work, spanning an eight year period, centring on the role of knowledge and creativity in the strategy and performance of organisations. The literature of strategy, learning and creativity increasingly recognises that organisational context is critical to the formation of strategy, to the content of the strategy and to its successful implementation. The thesis explores the ways in which learning and creativity, the basis of knowledge-based strategy, are influenced by organisational context or social architecture. The research explores the ways in which managers can gain greater understanding of the social architectures of their organisations so as to assist in supporting their strategic development. The central core of the thesis is the nine published papers upon which it is based but it also derives from the broader perspective of my published work in the form of both articles and books. The thesis further draws upon my own experience as a leader and manager in the context of university business schools and as a consultant, researcher and developer in the context of a range of international private and public sector organisations. The work is based upon a premise that theory should inform practice and that practice should inform theory. The "Organisational Creativity Appraisal" framework is informed by both theory and practice and is intended to assist in management practice. There is no assumption that management research can arrive at prescriptions for managerial and organisational behaviour. On the other hand management research can usefully inform management and organisational behaviour, as long as it is employed in a critically reflective manner. The "Organisational Creativity Appraisal" presented in this work should be regarded as the framework in its present form which is likely to develop further as my research progresses in the future.
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Papú, Carrone Natalia Lorena. "Circular Knowledge Creation : A case study of knowledge creation processes within denim companies striving towards circularity." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-22005.
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Background – Circular business models, CBMs, are an emerging topic of interest within the textile and clothing, T&C, sector. They provide a new framework to tackle current environmental and social issues by redesigning a linear model previously base on the assumption of endless availability of fossil fuels and other natural resources. CBMs change these underlying assumptions in order to be regenerative and waste-less. A company´s knowledge has to be aligned with the overarching paradigm and assumptions that guide the business model, hence, the process of creating new knowledge to sustain this shift, appears to be essential. Knowledge creation enables businesses to continuously adapt to new contexts and prevent them from becoming obsolete. As such, it constitutes an enabler to develop the internal capabilities of companies to innovate. Purpose - This study is focused on understanding how knowledge is created within T&C companies in the shift from a linear business model to a circular one. It is of interest for the study to uncover the ways in which knowledge about circularity is created and translated into business practices. Further, it also expects to explore the companies’ main internal barriers identified in this process. Methodology – The research was conducted through a single case study with an abductive approach, building on the theoretical perspective of Nonaka and Takeuchi’s knowledge creation theory and the SECI model for knowledge conversion. Semi-structured interviews with Dutch denim company employees were the basis for collecting primary data, supplemented by secondary data gathered through archival review. The data was analysed qualitatively through thematic content analysis. Findings – Results show that knowledge creation is enabled by personal motivation, company focus on circularity and long-lasting business relationships. Several knowledge creation practices related to the dimensions of socialisation, externalisation, combination and internalisation are identified, while different levels of process and knowledge complexity can be observed within each dimension. Internal barriers hindering circular knowledge creation relate to the complexity of circular concepts, individuals´ time, personal interest and previous knowledge on the topic. System-oriented internal barriers relate to finance, scale and company focus. Further, the role of regulations, as an external system-oriented barrier, is considered of relevance for this research. Practical implications & Research limitations – This thesis creates new insights into a relatively unexplored area, knowledge creation processes in the context of CBMs. Further the specific delimitation to the denim segment within the T&C sector, shares experience and guidance with practical implications for knowledge management, from companies within a segment which has a high degree of product and process innovation compared to other T&C segments.
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Mase, Kenji, Shoji Kajita, Yasushi Hirano, Takuya Maekawa, and Shohei Yoshioka. "Interactive Story Creation for Knowledge Acquisition." IEEE, 2010. http://hdl.handle.net/2237/14446.
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Stacer, Anna M. "Creation of a diabetes knowledge test." Virtual Press, 1997. http://liblink.bsu.edu/uhtbin/catkey/1048375.
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The problem of the study was to create a valid and reliable instrument which would measure the diabetes knowledge of college students.To reach this goal, a pool of questions containing 49 items was developed after an extensive review of the literature which addressed diabetes risk factors, diabetes knowledge, college students and health knowledge, instrument development and knowledge measurement. A nine member jury of experts composed of health education professors, those knowledgeable in instrument development, and diabetes health care providers determined content validity for the pilot test instrument which reduced the pool to 34 items. The instrument was then pilot tested on 46 Ball State University undergraduates in a personal health course. The results were analyzed and had a whole test reliability, using the Kuder-Richardson 20, of .76.General education students (n = 522) at Central Michigan and Ball State Universities were the subjects for the administration of the revised instrument. The revised instrument included 27 items. The final instrument contained 26 items and had a whole test reliability coefficient, using the Kuder-Richardson 20, of .78. In addition, it discriminated between the upper and lower 27% groups in terms of total test score, had item-test reliability coefficients of .11 or greater, and the item difficulty ranged from .17 to .87.Department of Physiology and Health Science
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Christie, Warren James Alexander. "The biodynamics of knowledge creation : an archaeological, behavioural and neurological account of the creation of human knowledge." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/2716.
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Thesis (MPhil (Information Science))--Stellenbosch University, 2008.This thesis explores phenomena surrounding the creation of knowledge, employing a multidisciplinary approach. To start with a view on the physical location of knowledge is discussed. This helps highlight the problem of defining knowledge and simultaneously introduces a set of fundamental and conceptual questions about the phenomena surrounding the creation of knowledge . The set of questions are then focussed on the process of knowledge creation. The investigation starts in the field of archaeology, in particular at the dawn of modern civilisation, with views on the earliest forms of knowledge creation. From there the investigation moves on to aspects of contemporary neurology. This allows for a comparison between humans from the ancient past with humans of today thereby identifying a neurological link between these periods. Based on current research within the field of behavioural neurology it is posed that knowledge creation is a process initiated by the impact of electromagnetic fields on the brain. A review of the medical research within the neurological sciences on the effects of electromagnetic field stimulation shows it to be effective as a treatment modality, a behavioural modifier, a suppressor and facilitator of cognition, as well as a sensory modulator. The interaction of the brain with electromagnetic fields is shown as a form of transduction similar to that of regular sensory transduction. Since the transduction of electromagnetic stimuli can functionally modulate sensory reception, cognition, behaviour and some neurological conditions, the creation of sensory perception, cognition, behaviour and neurological conditions (all phenomena surrounding knowledge creation) can be shown as functionally dependant on the electro-chemical process of ferromagnetic transduction (magneto reception). The ferromagnetic transduction model may then be seen as the sensory mechanism that initiates and modulates the process of knowledge creation. The modulation of this process is revealed cognitively in savants, behaviourally in some of the greatest thinkers in history and on a planetary scale as a force of nature. The implications of these findings is that if the keys to the creation of knowledge have been found, great care needs to be taken when deciding to implement any type of artificial or natural modulation to neural firing rates not only because of the total effect modulation can have on the individual but also because of the social consequences resulting from those who wish to socially discriminate according to the ability of and beliefs arising from the knowledge creating process.
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Ramesh, Sangaralingam. "Infrastructure, knowledge creation, knowledge spillovers and economic growth in China." Thesis, SOAS, University of London, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.493832.
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The New Economic Geography [NEG] considers, within the context of economic development, what are known as forces of agglomeration and forces of dispersion. This thesis considers the latter has deagglomeration economies between regions. Agglomeration economies necessarily result from increasing returns to scale. However, how these arise is very much a black box. It is the contention of this thesis that agglomeration economies arise directly as a result of concentrated infrastructure investment .For example, a concentrated investment in infrastructure in the SEZ's[manufacturing] and NHTIDZ's[knowledge ] of the coastal regions of China has led to the Coastal regions prosperity and the expense of the interior regions. On the other hand, de-agglomeration economies arise from knowledge spillovers, but the NEG gives no analysis of the impact of knowledge creation. When knowledge spillovers and knowledge creation are greater in one region of a country compared to another, then the forces of de-agglomeration are stronger between a country's regions; and only serve to increase disparities in income between these regions. This effect is enhanced if the forces of agglomeration in one region of a country are greater, through enhanced infrastructure investment, than in any other region. This thesis has analysed the impact of government policy on infrastructure, knowledge spillovers; and knowledge creation on China's economic growth since 1949.The analysis has evaluated how the forces of agglomeration and de-agglomeration have impacted on China's economic development. In the light of this analysis, the fundamental reasons for the deepening disparities in income between China's regions has been laid bare, the IKSC [Infrastructure, Knowledge, Spillover, Creation] framework has been developed to evaluate a country's economic development.
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Chan, Ngai-man, and 陳艾敏. "An examination of the interplay of knowledge types, knowledge workers and knowledge creation in knowledge management." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31245158.
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Manele, Thembile Moses. "Knowledge creation and transfer : implications for knowledge management in parliamentary service." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50390.
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On title page: Master of Philosophy (Decision Making, Knowledge Dynamics and Values).Thesis (MPhil) Stellenbosch University, 2005
ENGLISH ABSTRACT: Knowledge based organisations must continually create, share, and capture knowledge in order to improve performance. This demand for performance improvement has now also reached the public sector. The Parliamentary Service responded to this demand by contracting consultants to design systems, policies and strategies in areas such as performance management, information technology, human resource management, financial resource management, training and development. Against this background, a case study was conducted within the Parliamentary Service to explore how organizational knowledge is created and transferred in practice. The theoretical lens for this case study is Nonaka's knowledge spiral, which puts emphasis on the creation, codification and diffusion of knowledge. The study explores processes and mechanisms of creating, transferring and capturing knowledge. This is done through the examination of strategies and systems for codifying tacit knowledge and storing that codified knowledge. Thereafter technological, cultural and organizational barriers that inhibit these efforts at sharing and storage of knowledge are identified. In the light of the above, implications for managing organizational knowledge are outlined. Lastly recommendations are made on how tacit and explicit knowledge could be efficiently managed within the sections and divisions of the Parliamentary Service. Data was gathered through interviews, observation and an analysis of organizational documents. These demonstrate that through the contracting of consultants and the involvement of internal stakeholders, parliamentary service has made remarkable progress in creating, sharing, and codifying knowledge of the performance management system at individual, group and organizational levels. This progress was made as the result of the institutionalization of a performance management forum, the use of workshops, the training of trainers and staff, the publications of newsletters, the development of manuals and the writing and submission of reports. However, it was also found that there are certain technological, cultural and organizational barriers to effective knowledge management. These include the lack of electronic databases, a culture of hoarding knowledge and the fact that knowledge management roles are not assigned. Based on the analysis of these technological, cultural and organizational barriers the -- study makes six recommendations for the management of organizational knowledge within the parliamentary service. These recommendations deal with the following issues: The codification of tacit knowledge, the creation of a knowledge repository, the promotion of a knowledge sharing culture, the institutionalization of knowledge sharing incentives, the establishment of a knowledge management unit, and the appointment of a chief knowledge officer.
AFRIKAANSE OPSOMMING: Kennisgebaseerde orgamsas1es moet aaneenlopend kennis skep, deel en kodifiseer om kompeterend te bly. Kennisgebaseerde prestasie-verbetering word toenemend 'n prioriteit in die openbare sektor. Die Parlementere Diensafdeling het, in 'n poging om prestasie te verbeter, konsultante gekontrakteer om sisteme, beleide en strategiee te ontwerp in areas soos prestasie-bestuur, informasie tegnologie, menslike hulpbronbestuur, finansiele bestuur, en opleiding en ontwikkeling. 'n Gevallestudie in die Parlementere Diensafdeling is teen hierdie agtergrond geloods om uit te vind hoe organisatoriese kennis in die praktyk geskep en oorgedra word. Die teoretiese lens vir hierdie gevallestudie is N onaka se kennis-spiraal, wat die skep, kodifiseer en deel van kennis benadruk. Die studie verken die prosesse en meganismes vir die skep en oordrag van kennis. Dit word gedoen deur die strategiee en sisteme vir die kodifisering van verswee kennis (tacit knowledge) en die stoor van die eksplisiete kennis (explicit knowledge) te ondersoek. Daama word die tegnologiese, kulturele en organisatoriese hindemisse wat die pogings tot die skep en deel van kennis frustreer gei"dentifiseer. In die lig van bogenoemde word implikasies vir die bestuur van kennis uitgestippel. Laastens word voorstelle gemaak vir die bestuur van kennis in spesifiek die Parlementere Diensafdeling. Data vir die studie is verkry deur onderhoude, observasie en die analise van organisatoriese dokumente. Hierdie demonstreer dat die Parlementere Diensafdeling, deur die kontraktering van konsultante en die betrek van interne belangehebbers, wel daarin geslaag het om kennis rondom die prestasiebesuurstelsel te skep, te deel en te kodifiseer op individuele, groep en organisasie vlak. Dit is hoofsaaklik toe te skryf aan die institusionalisering van 'n prestasiebestuursforum, die gebruik van werkswinkels, die opleiding van personeel, die publikasie van nuusbriewe, die ontwikkeling van handboeke en die skryf en indiening van verslae. Dit is egter ook gevind dat daar sekere tegnologiese, kulturele en organisatoriese hindemisse tot effektiewe kennisbestuur in die Parlementere Diensafdeling is. Hierdie sluit in die gebrek aan 'n elektroniese databasis, 'n kultuur van kennis-opgaarding, en die feit dat kennisbestuursrolle nie toegeken word nie. Die studie maak dan ses voorstelle vir die bestuur van organisatoriese kennis binne die Parlementere Diensafdeling gebaseer op die analise van hierdie tegnologiese, kulturele en organisatoriese faktore. Hierdie voorstelle gaan oor die volgende kwessies: Die kodifisering van verswee kennis (tacit knowledge), die skep van 'n kennis poel (knowledge repository), die bevordering van 'n kultuur van kennis deel, die institusionalisering van kennis insentiewe, die vestiging van 'n kennisbestuursafdeling, en die aanstelling van 'n Hoof Kennis Beampte (Chief Knowledge Officer).
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Blackman, Deborah. "How learning organisation practices close knowledge creation." Thesis, Southampton Solent University, 2002. http://ssudl.solent.ac.uk/617/.
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Fischer, Manfred M. "Innovation, Knowledge Creation and Systems of Innovation." WU Vienna University of Economics and Business, 2000. http://epub.wu.ac.at/4242/1/WGI_DP_7100.pdf.
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The main objective of this paper is to provide greater understanding of the systems
of innovation approach as a flexible and useful conceptual framework for spatial innovation
analysis. It presents an effort to develop some missing links and to decrease the conceptual
noise often present in the discussions on national innovation systems. The paper specifies
elements and relations that seem to be essential to the conceptual core of the framework and
argues that there is no a priori reason to emphasize the national over the subnational
(regional) scale as an appropriate mode for analysis, irrespective of time and place. Localised
input-output relations between the actors of the system, knowledge spillovers and their
untraded interdependencies lie at the centre of the argument.
The paper is organized as follows. It introduces the reader, first, to some basic elements
and concepts that are central to understanding the approach. The characteristics of the
innovation process are examined: its nature, sources and some of the factors shaping its
development. Particular emphasis is laid on the role of knowledge creation and dissemination
based on the fundamental distinction between codified and tacit forms. These concepts recur
throughout the paper and particularly in discussions on the nature and specifications of the
systems approach. The paper concludes by summarizing some of the major findings of the
discussion and pointing to some directions for future research activities. (author's abstract)Series: Discussion Papers of the Institute for Economic Geography and GIScience
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Smit, Marietjie. "Belief-driven sensemaking : arguing as knowledge creation." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20164.
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Thesis (MPhil)--Stellenbosch University, 2012.ENGLISH ABSTRACT: Organizational Knowledge Creation is a core activity of Knowledge Intensive Organizations. In the area of Knowledge Management, a number of theories have been developed about organizational knowledge and how this knowledge is developed and leveraged. The majority of these theories share a taxonomic approach to organizational knowledge and usually describe the various kinds of knowledge found in organizations and how these different kinds of knowledge interact. These descriptions represent the mainstream view of Knowledge Management and typically a contingency argument is made for matching types of knowledge with a particular organizational design, management style, or strategy for managing the various kinds of knowledge content. Parallel to the development of Knowledge Management theory is the development of Organization Theory likening organizations to interpretation or sensemaking systems. Knowledge also stands central in these theories of organization, but knowledge is viewed as a collective accomplishment intertwined with organizational practices. It is therefore clear that the Knowledge Creation perspective belongs to a different worldview from the Sensemaking perspective regarding organization. The thesis seeks to bridge the divide between these two different views of organization by describing the Knowledge Creation process in terms of the Sensemaking worldview. It accomplishes this by critically reviewing the mainstream theories of Knowledge Creation. Next organizational Sensemaking is described, focusing on the context of everyday organizational Sensemaking and in particular on Arguing as a Sensemaking process. It is proposed that Arguing is a process that creates new knowledge. Viewing Knowledge Creation through the lens of Sensemaking as Arguing addresses a perennial issue in the mainstream Knowledge Management theory, namely the justification of newly created knowledge to ensure that it is robust, without giving up on a pluralist epistemology in favour of an objective view of knowledge. Arguing is a site where claims are made, challenged, and defended. The Sensemaking process of Arguing therefore provides a description of the Knowledge Creation process which includes knowledge justification. In addition, a Sensemaking view of Knowledge Creation takes as its model social interaction, rather than linear product development and is therefore much closer to the everyday process of innovation as incremental improvement than the radical innovation process that inspired most theories of Knowledge Creation in the Knowledge Management literature.
AFRIKAANSE OPSOMMING: Organisatoriese kennis-skepping is ‘n kern aktiwiteit van Kennis-intensiewe Ondernemings. ‘n Aantal teorieë is ontwikkel in die veld van Kennisbestuur wat handel oor organisatoriese kennis en hoe hierdie kennis ontwikkel en benut word. Die meerderheid van hierdie teorieë deel ‘n taksonomiese benadering tot organisatoriese kennis en beskryf gewoonlik die verskillende soorte kennis wat in organisasies gevind word en hoe hierdie soorte kennis verband hou. Hierdie benadering verteenwoordig die hoofstroom-siening van Kennisbestuur en lei tipies tot ‘n kontingensie argument vir die pas van tipes kennis by spesifieke organisasie ontwerpe, bestuurstyle, of strategieë vir die bestuur van verskillende soorte kennis-inhoude. Parallel tot die ontwikkeling van Kennisbestuursteorie het daar in Organisasie Teorie ontwikkelinge plaasgevind wat organisasies benader as interpretasie— of singewingsisteme. Kennis staan ook sentraal in hierdie teorieë van organisasie, maar kennis word gesien as ‘n kollektiewe totstandbrenging wat verweefd is met die praktyke in organisasies. Dit is dus duidelik dat die Kennis-skeppingsbenadering en die Singewingsperspektief organisasies met verskillende wêreldbeelde benader. Die tesis poog om die kloof tussen hierdie twee wêreldbeelde te oorbrug deur die proses van Kennis-skepping te beskryf vanuit die perspektief van Singewing. Dit word gedoen deur die hoofstroom Kennisbestuursteorie krities te beskou. Daarna word Organisatoriese Singewing beskryf deur spesifiek te fokus op die alledaagse konteks van Organisatoriese Singewing en spesifiek op Argumentering as ‘n Singewingsproses. Daar word aangevoer dat Argumentering die proses is waardeur nuwe kennis geskep word. ‘n Singewingsperspektief op Kennis-skepping het ‘n aantal voordele. Die fokus op Argumentering spreek ‘n leemte in Kennisbestuursteorie aan, naamlik die proses waardeur nuutgeskepte kennis geregverdig word om te verseker dat dit robuust is, sonder om die pluralistiese epistemologie van Kennisbestuursteorie te laat vaar. Argumentering is ‘n proses waardeur aansprake gemaak, uitgedaag en verdedig word. Die perspektief op Singwing as Argumentering bied dus ‘n beskrywing van Kennis-skepping wat die regverdiging van kennis insluit. Verder neem die Singewingsperspektief op Kennis-skepping sosiale interaksie as basismodel eerder as die lineêre produk-ontwikkelingsperspektief. Dit is dus nader aan die alledaagse prosesse van inkrementele verbetering as die radikale innovasie-prosesse wat die inspirasie vir hoofstroom Kennis-skeppingsteorie is.
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Teo, Hon Jie. "Knowledge Creation Analytics for Online Engineering Learning." Diss., Virginia Tech, 2014. http://hdl.handle.net/10919/64465.
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The ubiquitous use of computers and greater accessibility of the Internet have triggered widespread use of educational innovations such as online discussion forums, Wikis, Open Educational Resources, MOOCs, to name a few. These advances have led to the creation of a wide range of instructional videos, written documents and discussion archives by engineering learners seeking to expand their learning and advance their knowledge beyond the engineering classroom. However, it remains a challenging task to assess the quality of knowledge advancement on these learning platforms particularly due to the informal nature of engagement as a whole and the massive amount of learner-generated data. This research addresses this broad challenge through a research approach based on the examination of the state of knowledge advancement, analysis of relationships between variables indicative of knowledge creation and participation in knowledge creation, and identification of groups of learners. The study site is an online engineering community, All About Circuits, that serves 31,219 electrical and electronics engineering learners who contributed 503,908 messages in 65,209 topics. The knowledge creation metaphor provides the guiding theoretical framework for this research. This metaphor is based on a set of related theories that conceptualizes learning as a collaborative process of developing shared knowledge artifacts for the collective benefit of a community of learners. In a knowledge-creating community, the quality of learning and participation can be evaluated by examining the degree of collaboration and the advancement of knowledge artifacts over an extended period of time. Software routines were written in Python programming language to collect and process more than half a million messages, and to extract user-produced data from 87,263 web pages to examine the use of engineering terms, social networks and engineering artifacts. Descriptive analysis found that state of knowledge advancement varies across discussion topics and the level of engagement in knowledge creating activities varies across individuals. Non-parametric correlation analysis uncovered strong associations between topic length and knowledge creating activities, and between the total interactions experienced by individuals and individual engagement in knowledge creating activities. On the other hand, the variable of individual total membership period has week associations with individual engagement in knowledge creating activities. K-means clustering analysis identified the presence of eight clusters of individuals with varying lengths of participation and membership, and Kruskal-Wallis tests confirmed that significant differences between the clusters. Based on a comparative analysis of Kruskal-Wallis Score Means and the examination of descriptive statistics for each cluster, three groups of learners were identified: Disengaged (88% of all individuals), Transient (10%) and Engaged (2%). A comparison of Spearman Correlations between pairs of variables suggests that variable of individual active membership period exhibits stronger association with knowledge creation activities for the group of Disengaged, whereas the variable of individual total interactions exhibits stronger association with knowledge creation activities for the group of Engaged. Limitations of the study are discussed and recommendations for future work are made.Ph. D.
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Gumport, Patricia J. "Academic pathfinders : knowledge creation and feminist scholarship /." Westport (Conn.) : Greenwood press, 2002. http://catalogue.bnf.fr/ark:/12148/cb38897692j.
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Liu, Fang-Chun. "Value Creation in the Knowledge-Based Economy." Diss., Temple University Libraries, 2013. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/216553.
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Business Administration/InterdisciplinaryPh.D.
Effective investment strategies help companies form dynamic core organizational capabilities allowing them to adapt and survive in today's rapidly changing knowledge-based economy. This dissertation investigates three valuation issues that challenge managers with respect to developing business-critical investment strategies that can have significant impacts on firm performance and growth in the competitive, information-orientated business environment. Using firm-level data collected from Taiwan, this dissertation examines specific valuation issues that are vital in shaping not only firm performance but also competitive advantages in current knowledge-based economy: (1) investments in information technology (IT), (2) human capital, and (3) corporate governance. To address these three major managerial challenges relating to firm investment strategies, this dissertation focuses on investigating the impact of three sources of business value creation, including IT investment, workforce education, and Chief Audit Executive (CAE) turnover. The results of investigating service infrastructure in the banking industry support the idea that in today's complex, fast moving multichannel business environment, evaluation of the strategic value of IT must consider both the direct impact of individual channels and the complementary relationships between IT-based channels and the traditional branch channel while constructing an effective business strategy to align IT use with firm strategic objectives. The interdependence between channels found in this study has a significant effect on firms' short term profitability and long term market competition capability, suggesting that the true value of IT will be fully realized only when coupled with complementary investments in organizational resources. Second, results of examining investments in workforce and research and development (R&D) activities in IT industries indicate that firms with more highly educated workforces have, on average, better performance. Investment in R&D for improving innovation capability is positively associated with firm performance. More importantly, higher levels of workforce education moderate the impact of R&D investment on firm performance, confirming the hypothesized interdependency between workforce education and firm innovation capabilities. In other words, firms benefit more from investment in R&D activities when they have a higher level of educated workforce. An important strategic implication from the DuPont Analysis is that the complementarity between workforce education and R&D capital reinforces a firm's differentiation strategy. Finally, the results of analyzing CAE turnover in Taiwan public companies show that CAE turnover is positively correlated with executive turnover (Chief Executive Officer [CEO] and Chief Financial Officer [CFO]) and financial restatements, which are commonly viewed as a signal of a troubled business or failure. The study also shows that CAE turnover has a negative impact on contemporaneous and future firm performance, suggesting that, to some extent, changing the head of the internal audit function conveys a negative signal to the market regarding a firm's performance. Given that the CAE monitors and assesses enterprise risk practices, the findings of this study suggest that CAE turnover could be used as an indicator of business volatility and potential business risk. The passage of the governance law which improves the quality of a firm's internal control system is found to reinforce the signaling role of CAE turnover and improve firm performance. The results of this dissertation provide important strategic insights regarding the factors managers should consider when making investment choices that are expected to align with a firm's long term development and performance. This dissertation complements literature in managerial accounting and information systems, particularly contributing to business value of IT investment, human capital, and internal audit research streams. It also addresses regulatory implications for policy makers such as regulating relevant disclosures of company information for interested parties and developing a regulatory environment that minimizes regulatory barriers which can suppress businesses and economy growth.
Temple University--Theses
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Firth, Janet. "Knowledge creation in a cross cultural context for sustainable organisational change and development." Thesis, University of Wolverhampton, 2015. http://hdl.handle.net/2436/621872.
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The central theme of this doctoral research is organisational knowledge creation in the cross cultural context of the post-socialist transition of former Eastern European (EE) countries towards a more liberal market structure and methods of working. This transition was particularly important for those countries seeking European Union (EU) accession such as Romania, and impacted on those organisations having a major role in accession such as the Romanian Border Police (RBP). The need for organisations to expand their knowledge of strategic decision making for change and development resulted in a plethora of EU-funded training interventions to fill the gap. The literature suggests that as a result of the dominance of Western ideology of the transitional process, cognitive dissonance and a general disconnect with the outcomes of EU-funded projects was a product of such interventions. This research explores how a more collaborative co-inquiry methodology with partners can bring about knowledge creation as a more sustainable and significant approach for organisational change. Specifically, it investigates the reflective capabilities of a group of Romanian Border Police (RBP) managers to reveal how they can create knowledge for organisational change and development in preparation for EU accession. Simultaneously a framework for facilitation was developed as a result of using the original research of Geppert and Clark (2002) and Breiter and Scardamalia (2000), as a foundation for the operationalisation of the research and in the attempt to move away from traditional models of knowledge transfer to further develop the changing dimensions of training interventions in the EE as suggested by Michaelova and Hollinshead (2007). It is offered as a purposeful method for the sustainable organisation, in preference to western style knowledge transfer projects. The findings result in a complex model of knowledge creation for the RBP and a better understanding of how Western trainers can work with EE organisations to achieve the desired outcomes for developing organisations. Moreover recommendations are made on how the EU can best utilise this research as a basis for funding future knowledge transfer projects, to guarantee that funding is having an impact on developing organisations at a time of austerity.
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Memon, Salman Bashir. "Relationship between organisational culture and knowledge creation process in knowledge-intensive banks." Thesis, Queen Margaret University, 2015. https://eresearch.qmu.ac.uk/handle/20.500.12289/7313.
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Deployment of knowledge as a factor of production appeared to be a ‘centre of gravity’ for management science researchers from which the organisational strategy and policy of knowledge ‘exploration’ and ‘exploitation’ is likely to be devised in the new knowledge economy. Nonaka and Takeuchi’s knowledge creation process model provides a distinctive framework in management and organisation studies that broadly covers the knowledge sharing and creation process. The process of organisational knowledge creation in Japanese and Western organisations is thoroughly investigated. In spite of the ‘universal applicability’ of the SECI model as acclaimed by Nonaka, no such research has been carried out in any of the developing countries like Pakistan. Also, in spite of the recognition of the influence of culture on effective knowledge management implementation, knowledge management practices, and knowledge sharing, management and transfer the relationship between organisational culture and specific knowledge management processes were not investigated. This thesis contributes to the body of knowledge management literature on the relationship between organisational culture and knowledge creation process based on socialisation, externalisation, combination, and internalisation. A sample was drawn from 50 branches of three knowledge-intensive commercial banks in Karachi. Before examining the hypothesised relationship between organisational culture and knowledge creation processes based on ‘internally focused’ and ‘externally focused’ organisational culture factors, the separate confirmatory factor analysis provided the evidence of the latency of both knowledge creation and organisational culture constructs developed by a researcher using IBM AMOS v19. Results indicate that, in terms of ‘internally focused’ culture, the result have improved our perspective of the knowledge creation process in the context of an organisation that has the ability to keep focusing on the internal integration of systems, structures, and processes through employee and customer satisfaction. Moreover, in terms of ‘externally focused’ culture, the result have improved our perspective of the knowledge creation process in the context of organisations that keep focusing on adapting and changing in response to the prevailing environmental threats and opportunities.
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Call, Dean Allen. "Examining How Knowledge Managers Facilitate the Process of Knowledge Creation in Organizations." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2920.
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The problem addressed in this study was how knowledge managers facilitated the process of knowledge creation. Researchers identified this area as important because it begins to fill the literature gap in the dynamics surrounding knowledge creation. Using 4 research questions developed from the theory of dynamic organizational knowledge creation, the study investigated how knowledge managers facilitated and supported knowledge creation, promoted knowledge formation, and accounted for knowledge gaps. The theory was selected to provide a framework and an analytical perspective on the process of knowledge creation. A qualitative research design was used to learn from a sample of 12 Chief Knowledge Managers their experiences orchestrating a knowledge management program. In-depth interviews were conducted with each participant, transcribed and imported to NVivo. Data were analyzed using the theory and findings were validated via member checking and triangulation. The results revealed that knowledge managers facilitated knowledge creation by building on social and cultural factors, providing leadership, and incentivizing knowledge sharing. Skills identified for facilitating knowledge creation were future envisioning, change management, interpersonal communication, and culture building. Future research would benefit from studies that focused on the outcomes of knowledge management efforts, the perceptions of organization members to determine if knowledge management efforts facilitated knowledge creation and if knowledge managers follow a specific cognitive learning theory. The social change implications from the present study include strengthening the potential for knowledge creation in organizations, prompting shifts in established paradigms, and fostering trust and expectation from collaboration.
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Noordhoff, Corine Simone. "Marketing knowledge and competencies in co-creation relationships." Maastricht : Maastricht : Universitaire Pers Maastricht ; University Library, Universiteit Maastricht [host], 2008. http://arno.unimaas.nl/show.cgi?fid=9513.
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Reid, Anne-Marie. "Knowledge creation processes in foundation degree partnership working." Thesis, Open University, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.536060.
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This thesis seeks to develop an understanding of knowledge creation processes in partnership working, conditions which foster these, and their impact on longer-term sustainability. The partnership, between a university in Greater Manchester and the Strategic Health Authority, was established in 2002 to train a new role of healthcare worker through the delivery a foundation degree in health and social care. At that time foundation degrees were new, and the `Assistant Practitioner' role was being introduced to bridge the gap between staff at registered professional level and those at support worker level. The role is intended as generic and patient-centred in crossing traditional professional boundaries, and so presents challenges in creating, sharing and embedding knowledge, which accords well with the concept of knowledge management. The study explores Nonaka and Takeuchi's (1995) model of Knowledge Management, and Engestrom's (1997,2001) Activity Theory, in relation to how these constructs may provide insight into the knowledge processes in partnership working. `Partnership' is a contested concept which is debated in the context of the policy drivers underpinning the development. The enquiry has employed a case study approach within an interpretive paradigm with data gathered through semistructured interviews and a focus group. Thematic analysis of the interview data identifies and explores themes in knowledge creation and partnership working which raise questions of power dynamics. These questions are not fully addressed by the knowledge creation models, and so the relationship between power, knowledge and discourse is further considered through a Foucauldian discourse analysis approach to the focus group. The conclusions support the value of the knowledge creation models for developing insights into how partnership working supports innovation and may sustain it. The discourse analysis reveals the pervasiveness of power relationships, reflects on their impact on knowledge creation, and considers the consequences for longer-term sustainability of the partnership.
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Kao, Chung-Chin. "The briefing process : an organisational knowledge-creation perspective." Thesis, University of Reading, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.408325.
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Tasker, Alexander John. "Processes of hybrid knowledge creation in pastoralist development." Thesis, University of Sussex, 2018. http://sro.sussex.ac.uk/id/eprint/80671/.
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This thesis addresses an under-researched disjunction surrounding knowledge creation between, and within, development and pastoralist groups. Many academics increasingly recognise pastoralist populations as creative and adaptable, yet these populations often lack the resources to develop innovations beyond the local context. Despite often being better resourced than pastoralist communities, development interventions in the Horn of Africa have achieved limited successes; an observation often linked in academic literature with a failure to rethink inappropriate established practices drawn from settled agriculture. The need to explore new ways of understanding hybrid knowledge creation in pastoralist settings emerged from the international community's limited understanding of informal innovation processes and unique contexts of pastoralist regions, due in part to the unsuitability of current frameworks and research tools for conceptualising informal innovation in marginal settings. This study makes an original research contribution by exploring the factors that shape processes of knowledge creation between development and pastoralist groups to answer the question what factors influence innovation in pastoralist areas? An interconnected, mixed-methods research strategy was developed and applied to study the role of knowledge networks and framings in processes of knowledge creation amongst pastoralist and development actors innovating in North Horr, Kenya. The empirical data gathered throughout the research informed the development of an internally-valid analytical framework with which to explore innovation in this setting. The key findings of this study highlight the importance of the contextual and often asymmetric nature of relationships in processes of emergent knowledge creation within pastoralist development. The observations collected throughout the research process provide an empirical basis from which to discuss networks, framings, and knowledge creation in pastoralist settings; contributing to wider debates surrounding informal innovation processes and narratives of pastoralist development.
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Barthel, Ralph. "Collaborative knowledge building through multi-path video creation." Thesis, University of Nottingham, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.537827.
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Tardios, Janja Annabel. "Origins of knowledge creation and multinational firm performance." Thesis, University of Leeds, 2015. http://etheses.whiterose.ac.uk/8969/.
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Knowledge creation is one of the most important instruments of firm survival and growth (Grant, 1996; Kogut and Zander, 1992; Kogut and Zander, 1993). Firms make decisions on whether to create knowledge using single country or international strategies, individually or in collaboration with various internal and external partners such as units, universities or research centres, which may operate in different countries (Arora et al., 2014; Berry, 2014; He and Wong, 2004; Kogut and Zander, 1992; Kogut and Zander, 1993; Van de Vrande, 2013). Therefore, firms make strategic choices regarding the locational and organisational origins of knowledge creation. Despite a growing body of research suggesting that firms increasingly create knowledge using international, multi-country strategies (Berry, 2014; Patel et al., 2014; Van de Vrande, 2013), many aspects of these strategies remain unclear. Using insights from knowledge of the firm and subsidiary evolution theory as well as interrelated theories, this thesis aims to show the value of different international knowledge creation strategies, how firms combine them in their overall knowledge strategy and align them to different contexts in which they operate. Based on a sample of 46,712 patents as indicators of knowledge creation granted to 150 UK headquartered manufacturing sector multinational firms and their 5,352 first level subsidiaries during the 2003 to 2012 period, the findings show that international internal and external knowledge creation strategies have a U-shaped relationship with performance. Also, this thesis offers evidence that multinational firms need to combine single country and international as well as internal and external international knowledge creation strategies in a balanced way in their overall strategy. Finally, these effects depend significantly on the characteristics of the environment in which multinational firms operate.
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Jung, Herbert. "Knowledge creation without deliberate knowledge management : a case study in an innovative firm." Thesis, University of Gloucestershire, 2017. http://eprints.glos.ac.uk/5278/.
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For decades, the current literature and some experts have claimed that knowledge management is essential for creating and managing knowledge and therefore also for the future success of an organisation. Many organisations are still trying to implement knowledge management systems with the overall aim to improve their knowledge base and in the hope of generating innovation. Due to the complexity of knowledge and the content of current literature, organisations still misinterpret the essence of knowledge and try to objectify everything so that it becomes manageable. This effort leads to ineffective and cost-intensive knowledge management attempts, which mostly ends in a special development in information technology. However, very successful and innovative organisations with knowledge-intensive products without any knowledge management do exist. In order to understand the reason behind the success and innovation of organisations which do not use knowledge management, a single case study in an organisation with knowledge-intensive products has been undertaken. Hermeneutic-phenomenology with the Gadamer-based approach has been used not only to elucidate the environment and structure, but also to understand the behaviour of the employees and the organisation. Five general patterns on a macro- and several other elements and patterns on a micro level have been revealed. As a result, this research provides new insights into knowledge creation without deliberate management and serves as a management guide, which explains the essential elements that an organisation should focus on from the outset. Their impact and relations are most pertinent for sharing new ideas, insights, and triggering innovation, and thereby devising a new approach to manage the invisible and the intangible.
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Johnson, William Harold Alexander. "Technological innovation and knowledge creation, a study of the enabling conditions and processes of knowledge creation in collaborative R&D projects." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape2/PQDD_0010/NQ59141.pdf.
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Eliufoo, Harriet K. "Knowledge creation and transfer in construction organisations in Tanzania." Doctoral thesis, Stockholm : Building and Real Estate Economics, Royal Institute of Technology, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-465.
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Hwang, Elina Hyeunjung. "Knowledge Sharing and Creation Through Social Media in Organizations." Research Showcase @ CMU, 2015. http://repository.cmu.edu/dissertations/515.
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Organizations are becoming more creative in incorporating technologies to aid their businesses, for example, by building collaboration networks with customers for innovative ideas and by utilizing online communities to mobilize knowledge among their employees. In my dissertation, I examine how such networks among employees or customers empowered by information technology influence the way organizations learn and innovate. My dissertation consists of the following three essays. The first essay empirically examines whether knowledge flows within or across boundaries and how such tendencies dynamically change as a knowledge provider gains more experiences in an internal online knowledge community. Although the previous literature has suggested that geographic and social boundaries disappear online, I hypothesize that they remain because participants prefer to share knowledge with others who share similar attributes, due to the challenges involved in knowledge sharing in an online community. Further, I propose that as participants acquire experience in exchanging knowledge, they learn to rely more on expertise similarity and less on categorical similarities such as location similarities. As a result, boundaries based on categorical attributes are expected to weaken, and boundaries based on expertise are expected to strengthen, as participants gain experience in the online community. Empirical support for this argument is obtained from analyzing a longitudinal dataset of an internal online knowledge community at a large multinational IT consulting firm. The second essay investigates the complementarity of individuals’ activities between two crowdsourcing communities: a customer support community and an innovation crowdsourcing community. A tie formed between a helper and a help-seeker at a customer support crowdsourcing community represents valuable information flow for new product ideation because: (a) it represents a flow of solution information from a helper to a help-seeker, and (b) it represents a flow of a help-seeker’s information about his/her needs to a helper. By utilizing a natural language processing technique, I construct each individual’s information network based on their helping activities, and examine how the structure of their information network, in terms of breadth and depth, affects their new product ideation outcomes at an innovation crowdsourcing community. My analysis reveals that helping activities at a customer support community help individuals to create better quality ideas at an innovation community. Specifically, generalists, who have provided solutions on diverse problem areas, are likely to create more original ideas. Yet, those generalists who have only shallow knowledge across diverse domain areas do not perform significantly better than non-generalists in their ability to create ideas that are later implemented by a company. Only those generalists who possess expert knowledge in at least one domain area tend to outperform non-generalists. In the third essay, I examine membership dynamics in online knowledge communities. This essay extends the first essay by examining whether individuals’ decision of how much to contribute to an online knowledge community is based on the decisions of other participants in her/his ego-network (beyond a dyadic relation studied in the first essay). People want to follow what others do. I propose that individuals have stronger motivation to get engaged in online community activities if their virtual neighbors, with whom they have interacted over an online community, are active. In addition, I propose that this herding tendency become stronger if their virtual neighbors are geographically proximate to them. I empirically test this conjecture, and discuss the impact of such herding behavior on the design of an online community and on the evolution of an online community population.
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Ellery, Ian Gareth. "The creation of missing rules for knowledge based systems." Thesis, University of Aberdeen, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.291022.
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It is unlikely that any knowledge based system will have a complete rule-base when it is first built. Whether the rules are automatically generated from examples by machine learning methods, or hand encoded by a knowledge engineer, some rules will almost certainly be missing. It is the aim of Knowledge Refinement Systems to enable new rules to be created and included into an existing knowledge base as easily as possible. Previous approaches to this problem have either helped the expert detect that a rule is missing, or attempted to learn a new rule automatically from examples. However, in the former approach, the expert still has to express the new rule, and in the latter, many examples are usually required. The approach described in this thesis falls somewhere between these two extremes. By taking an example which has just failed to give the conclusion the expert required, it should be possible to generate a few plausible new rules. The expert can then select the required rule; a task which he should find easier than building a rule. The method used is to search forward from the example given by the expert, and backward from the conclusion he requires. This 'closes the gap' in the reasoning, and reduces the number of spurious rules generated. Many new rules are created by comparing states from the search processes. These are then filtered using domain specific heuristics, which can be automatically generated from the existing rule-base. These heuristics can also be refined, allowing the refinement system to improve its performance.
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Amakali, Tangi Rebekka. "Inclusive design policy implementation : an organizational knowledge creation perspective." Thesis, University of Reading, 2017. http://centaur.reading.ac.uk/75515/.
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The built environment plays an important role in ensuring inclusive access, making a provision for the wider population, especially disabled people, in accessing goods, work, education, facilities, services, health and housing. There are currently 11 million registered disabled people in the UK and the number is expected to rise in the coming years. The majority of this population faces challenges within the built environment due to physical barriers, some of which can be eliminated during the design stages. The DDA 1995, now part of the Equality Act 2010, was brought in by the UK Government to eradicate these barriers and led to Planning Policy Statement 1 in 2005 (also known as PPS1, which replaced by the National Planning Policy Framework in 2012) and Building Regulation Part M 1987, 2000, 2004 and 2010. All of these are designed to minimise disability discrimination by calling for reasonable provision for inclusive access within the built environment. Yet the literature review for this thesis suggests that designs that are not inclusively designed are still being granted permission. Furthermore, the literature review highlights: the limited understanding of inclusive design policy implementation amongst policy actors; the lack of clear policy documents, and; the weak influence of policy in decision-making. This research aims to examine how policy actors gain an understanding of the inclusive design policy implementation process necessary to assess the accessibility of the designs. To understand the research aim an Organizational Knowledge Creation Theory was introduced. In addition, a qualitative methods approach is adopted. The qualitative component involved semi-structured face-to-face interviews with thirteen policy actors from four selected case studies which are Local Authorities, underpinned by an analysis of the inclusive design policy document for each case study. The findings highlighted three main issues: poor knowledge creation on inclusive design; lack of organizational vision of the inclusive environment, and; access officers’ poor involvement in knowledge creation. This thesis makes a number of recommendations for improving the current understanding of inclusive design policy implementation amongst policy actors.
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Quass, Eugene. "Leveraging customer relationship management through a knowledge creation process." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/51816.
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Thesis (MComm)--Stellenbosch University, 2000.ENGLISH ABSTRACT: It is generally accepted that profitable relationships with customers are increasingly important in determining the long-term success of the modem enterprise. Customer relationship management (CRM) is widely considered as an appropriate methodology for building strong and mutually beneficial relationships with customers and, therefore, the study established the definition and scope of CRM. Customer knowledge could be considered a cornerstone of any CRM strategy and the ability of the enterprise to create and leverage customer knowledge is viewed as a source of competitive advantage. The study aimed at establishing clarity on the methodologies and approaches to the organizational knowledge creation process. Finally, the integration of knowledge creation and leverage processes into the CRM strategy was considered. Scrutiny of the available literature revealed a comprehensive description of the concept of CRM. The various models of CRM presented in the study clearly illustrated the different focus areas and components of CRM. The most prominent characteristics of a CRM strategy were found to be an emphasis on strategy, the networking of key stakeholders, customer intimacy and the use of appropriate technology. The approaches to the creation of organizational knowledge were analysed and it was found that the conversion between tacit and explicit knowledge is key to the creation of organizational knowledge. The generally accepted principles for the leverage of knowledge were adapted for possible incorporation into a CRM strategy. The salient conclusion of this study was that a knowledge creation process could be used to build the enterprise's stock of customer knowledge. It was found that the principles of knowledge leverage could be applied to the customer knowledge base in order to build lasting and profitable customer relationships. Recommendations were offered for the improved leverage of a CRM strategy through the integration of knowledge creation, knowledge leverage and CRM methodologies and principles. Finally, suggestions were made for further academic research on the anatomy and implementation of CRM.
AFRIKAANSE OPSOMMING: Dit word algemeen aanvaar dat kliente verhoudingsbestuur 'n toenemende rol sal speel in die lang termyn sukses van die moderne onderneming. Kliente verhoudingsbestuur word wyd erken as 'n gepasde metodologie om sterk en wedersyds voordelige verhoudinge met kliente te bewerkstellig. Die studie het ten doel gehad om die definisie en omvang van kliente verhoudingsbestuur te bepaal. Kliente kennis is 'n hoeksteen van enige kliente verhoudingsbestuur strategie en die onderneming se vermoeë om kliente kennis te skep en te benut word gesien as 'n bron van kompeterende voordeel. Die studie het gepoog om duidelikheid te verkry oor die metodologieë en benaderings wat gevolg kan word in die ondernemingskennis skeppingsproses. Ten slotte is die oorvleueling tussen die kennis skeppingsproses en die kliente verhoudingsbestuur strategie ondersoek. Gebasseer op die studie van die relevante literatuur is 'n omvattende definisie van kliente verhoudingsbetuur blootgelê. Die onderskeie modelle van kliente verhoudingsbestuur wat ondersoek is in die studie, het die fokus en verskeie komponente van kliente verhoudingsbestuur uitgelig. Die mees prominente karakter eienskappe van die kliente verhoudingsbestuur strategie is aangedui as die fokus op ondernemings strategie, netwerke van belangegroepe, kliente intimiteit en die gebruik van toepaslike inligtingstegnologie. 'n Analise van die benaderings tot kenniskepping in die onderneming het uitgelig dat die oorgang van ontasbare kennis na tasbare kennis die kern uitmaak van ondernemingskennis skepping. Die algemeen aanvaarde beginsels tot die benutting van kennis is daarna aangepas vir die moontlike gebruik in die kliente verhoudingsbestuur strategie. Die belangrikste gevolgtrekking van hierdie studie was dat 'n kennis skeppingsproses gebruik kan word om die onderneming se kliente kennis uit te brei. Daar is ook gevind dat die beginsels van kennis benutting toegepas kan word op bestaande kliente kennis ten einde langtermyn winsgewende verhoudings met kliente te bewerkstellig. Aanbevelings is gemaak vir die verbeterde benutting van die kliente verhoudingsbestuur strategie deur middel van die integrasie van kennis skepping, kennis benutting en kliente verhoudingsbestuur metodologieë en -beginsels. Ten slotte is voorstelle gemaak vir verdere akademiese studies aangaande die struktuur en implementering van kliente vehoudingsbestuur.
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Bailey, Jennifer. "Synchronizing exploration and exploitation: knowledge creation challenges in innovation." Diss., Georgia Institute of Technology, 2013. http://hdl.handle.net/1853/50378.
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Innovation requires an ambidextrous knowledge creation strategy, which is defined as the simultaneous pursuit of both exploration and exploitation. A temporal ambidexterity strategy is one in which an organizational unit dynamically balances its investments in exploration and exploitation over time. This thesis provides new insights on various factors which should be considered when developing and executing a temporal ambidexterity strategy. In the Essay 1, I empirically examine the impact of exploration, exploitation and learning from cumulative innovation experience on the likelihood of successfully versus unsuccessfully generating a breakthrough innovation. The data sample, based on patents in the biomedical device industry, is drawn from the National Bureau of Economic Research patents database. I demonstrate three important tenets for developing a theory of temporal ambidexterity. First, I confirm, as conceptually expected, that when pursued independently, exploration and exploitation have opposing variance-generating versus variance-reducing impacts on innovation performance, respectively. Second, I find that when pursued jointly exploration and exploitation have a negative interaction effect on innovation performance. Third, I show that the benefits of ambidexterity accrue in the long-term, as a result of learning from prior failure experience. However, I demonstrate that prior failure experience and exploitation are jointly necessary, but not independently sufficient, for learning from failure to occur. In Essay 2, I introduce a dynamic optimization model of temporal ambidexterity. I examine the optimal sequencing of exploration and exploitation knowledge creation activities throughout the innovation process. I consider how an innovation manager’s optimal dynamic investments in exploration and exploitation are driven by the innovation team’s knowledge creation capabilities and prior innovation experience, and by the manager’s short-term and long-term innovation risk objectives. The results demonstrate the conditions under which various temporal ambidexterity strategies endogenously arise. Finally, in Essay 3, I extend the single firm model introduced in Essay 2, to develop a model of temporal ambidexterity for two firms jointly pursuing knowledge creation and knowledge-sharing under co-opetition. Here, I consider how co-opetition, that is, cooperative knowledge-sharing with a competitor, impacts a firm’s optimal ambidextrous knowledge creation strategy. I consider two-way knowledge sharing, and I assume that each firm freely reveals its knowledge to its competitor, without receiving compensation. The dynamic analytical results contribute to the open questions regarding optimal knowledge-sharing strategies under co-opetition, by demonstrating under what conditions knowledge-sharing with a co-opetitive partner is beneficial. Importantly, I also analytically examine the factors which drive empirically observed alliance dysfunctions, wherein organizations delay knowledge-sharing and withhold information from their alliance partners.
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Gottschalk, Simon [Verfasser]. "Creation, Enrichment and Application of Knowledge Graphs / Simon Gottschalk." Hannover : Gottfried Wilhelm Leibniz Universität, 2021. http://d-nb.info/1235138534/34.
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Vorakulpipat, C. "Exploring knowledge value creation practices : an interpretive case study." Thesis, University of Salford, 2008. http://usir.salford.ac.uk/2198/.
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The gaining popularity of Knowledge Management (KM) has been reinforced by the quest for innovation and value creation. Value creation is grounded in the appropriate combination of human networks, social capital, intellectual capital, and technology assets, facilitated by a culture of change. It is indicated that the future of KM tends to focus on the study of the impact on people in terms of value or knowledge value creation. Because of this, the positive relationship between KM and value creation has been discussed extensively in the literature. However, the majority of the studies on knowledge value creation have been widely undertaken to highlight several case studies demonstrating success in developed countries, whilst very few studies have been done in the cultural context of developing countries. These studies in developing economies have identified several distinctive features, in particular socio-cultural factors that have an important role and influence in KM practices. A call has been made for further research to explore KM in different organisational and cultural contexts in developing economies. Thailand is an example of a developing country where a number of distinctive socio-cultural features have been identified. It therefore represents an interesting case to conduct a study on the influence of these cultural features on KM practices within an organisational context. The objective of this empirical study is to explore knowledge value creation practices in a Thai organisation. The research adopts an interpretive stance and employs a case study approach involving multiple data collection methods. It is based on the researcher's personal expertise and close involvement in the selected case study organisation for over a decade. The study characterises Thai distinctive culture in terms of collectiveness, shyness, conscientiousness and seniority, and indicates that these distinctive socio-cultural features critically influence (a) the social network ties and relationships between employees within and across teams, (b) the resulting level of trust between employees, and (c) the ability to share and create knowledge effectively in the organisational socio-cultural environment. The study is limited to a Thai organisation, but can be generalised to other organisations that exhibit similar characteristics. It provides interesting insights into the socio-cultural factors affecting knowledge management adoption in a Thai organisation and a foundation to further the research on the validation of the theoretical model that emerged from this empirical study.
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Velaayudan, Arumugam. "Learning, knowledge creation and performance in Six Sigma projects." Thesis, University of Strathclyde, 2015. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=24941.
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Coined by Motorola in 1986 as a metric for measuring defects and improving quality, Six Sigma has evolved into a robust business improvement initiative. The success of Six Sigma deployment depends on a series of process/quality improvement projects undertaken by organizations. As learning and knowledge creation is vital to problem-solving environments, the primary objective of this thesis is to investigate the role of learning and knowledge creation on project performance and factors that impact them. The research addresses "Six Sigma-learning-performance" relationships through three related studies: (1) Develop a multilevel framework of Six Sigma linking organizational actions (macro), project execution (micro), and business performance (macro) (2) Identify the distinct learning behaviours exhibited by project teams and empirically investigate the impact of managerial factors (organizational and project level) on learning behaviours and in turn on project performance (3) Empirically examine how the motivational aspect of team and technical aspects of project execution interact to impact project performance through knowledge created (Goal theory and Sociotechnical systems theory perspective) The research adopts an explanatory sequential mixed- methods design, a survey followed by a multiple case study research (Quantitative Qualitative). In addition, the research observes the interaction between quantitative and qualitative research strands to achieve interpretive rigor. The quantitative data come from 324 members (project leaders and members) from 102 Six Sigma project teams and the qualitative data from five case projects from two European manufacturing organizations. Building on the existing literature which notes that Six Sigma supports learning and knowledge creation in teams, this research extends and helps refine our understanding of Six Sigma by explaining the mechanisms underlying the phenomenon and their antecedents and performance consequences. The thesis will be of interest to managers who are engaged in Six Sigma deployment and project leaders who lead process improvement teams. Researchers working in the field of Six Sigma will also benefit from this research.
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Alnuaimi, Tufool. "The creation, integration and retrieval of knowledge across borders." Thesis, Imperial College London, 2012. http://hdl.handle.net/10044/1/9542.
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The geographic landscape of innovation has changed in recent years, embodying a larger number of countries that are dispersed across the globe. With this change, multinational corporations (MNCs) began to more aggressively expand their global presence in order to access complementary, and sometimes even superior, resources that are context-specific, and embedded in distant nations. In this thesis, I focus on the activities of subsidiaries located outside home-country borders to examine how the MNC creates, integrates and retrieves knowledge across borders. Four empirical studies constitute this thesis, where each follows on from the previous study in a sequential manner. In all four studies, the data used consists of a sample of 26,708 patents published by the United States Patent and Trademark Office (USPTO) to 1,022 foreign subsidiaries belonging to one of 238 semiconductor MNCs headquartered in the United States. These data span the time period 1980-2005, and are assigned to subsidiaries located in 42 countries, of which 15 are considered to be emerging market economies. The first study explores why cross-country collaboration on R&D with home-country inventors enhances the value of innovations that are conducted offshore. The results show that, in terms of the overall value, emerging economy subsidiaries benefit from increasing home-country involvement. In advanced economies, however, patents with the highest value are attained when the host-country and home-country inventors contribute equally to the innovation. As for the value that these R&D endeavours create for the MNC, the most valuable patents are attained when the home-country and the host-country inventors contribute equally, both in advanced and in emerging economy subsidiaries. The second study breaks down the value of innovations into two components, the value they create internally, within the MNC, and the value that they create to external firms in the host-country. The results show that innovations developed entirely in the emerging economy subsidiaries are less likely to diffuse in the MNC network, and they are also less likely to diffuse externally, in the host-country. However, for innovations which feature cross-country collaboration, the barriers which prevent internal diffusion can be overcome while, simultaneously, reducing knowledge diffusion in the host-country. The third study explores the long-term effect of cross-country collaboration on the performance of foreign inventors, and shows that it does indeed have a long-term effect, allowing them to generate high-impact patents and explore new technologies on their own. These positive effects are even more pronounced for inventors from emerging economy subsidiaries. However, the new knowledge that is generated in this way is unlikely to be integrated by the offshore subsidiaries to form new capabilities. Possible explanations are provided in the corresponding chapter. The fourth study examines two aspects of knowledge spillovers: how they can be mitigated and, if they do occur, how lost knowledge can be retrieved. Firms deploy certain strategies to prevent knowledge from spilling over. Some strategies – although they can be successful at curbing spillovers – can also make it increasingly more difficult for MNCs to retrieve knowledge after spillovers. The results show that at moderate levels of knowledge complexity coupled with wide geographic dispersion of its underlying elements can maximize the gap between internal and external appropriation. However, the relationship between the two is delicate, as minor variations could increase the rates of spillovers and decrease the rates of knowledge retrieval.
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Lamproulis, Dimitris. "In use cultural values enhance the knowledge processes of creation, transfer and implementation that lead to innovation : the over-creating knowledge theory." Thesis, University of Aberdeen, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.487343.
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This doctoral thesis original contribution is based on providing an integrative framework of the in use cultural values that enhance the knowledge processes of creation, transfer and implementation that result in multiple product innovations. In order, the researcher to find out these in use values, he had to understand the deep meaning that resides beneath the social relations that are developed within the case . organisations. This required to be interpreted the actions, behaviour of staff across . different instances and the organisational artefacts. In this way, it is understood, from ! internal organisational aspect, the meaning of various in use values (as assumptions that are possessed by organisational members) which is found to interrelate with, as enhance, the creation of knowledge in the form of new products. I The over-creating knowledge theory (empirically constructed by this thesis) advances the existing understanding about the creation of knowledge within environments characterised by great intensity in the construction of multiple project-innovations. The over-creating knowledge theory is mainly a study on the common behaviour of employees, at the individual, team and organisational level, showing which in use values and how they facilitate the creation of knowledge within creative organisations of small and medium size. Moreover, this research revealed the ambiguities and ambivalences that, the staff experience in the knowledge creation process that leads to innovation. Also, it is shown the mechanisms that are adopted by the aforementioned staff so as through their sense making (about the organisational reality) to subjugate the discourses of their actions. In addition, the over-creating knowledge theory explains that employees, by rationalising their strong belief in creating knowledge, systematically and persistently increase the quality of their work advancing their abilities and skills. Moreover, the over-creating knOWledge theory is founded on four types of processes that employees follow in the construction of project-innovations. The first is to expand the existing
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Suorsa, A. (Anna). "Interaction for knowledge creation:a phenomenological study in Knowledge Management." Doctoral thesis, Oulun yliopisto, 2017. http://urn.fi/urn:isbn:9789566215235.
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Abstract The aim of this thesis is to present a theoretically consistent conceptualization of knowledge creation as an interactive event and to test this in a working community in a methodologically coherent manner. This thesis examines the key problems in the body of research of knowledge creation in the field of Knowledge Management, which is attached to the idea of knowledge as an asset inside a human mind, but simultaneously promotes a view of interaction, based on hermeneutic understanding. The study proposes an alternative way to conceptualize and examine knowledge creation, based on hermeneutic phenomenology of Hans-Georg Gadamer and Martin Heidegger. The foci are on the conceptions of a human being and interaction as play. On the basis of the research literature, a framework for examining knowledge creation was developed. The framework was empirically tested in a multi-organizational and multi-professional working community of librarians and teachers, participating in The Joy of Reading Program in Finland. Along with the research literature, the triangulated data consist of ethnographic observations and video recordings of the community’s gatherings, its members’ interviews and produced documents. The data were analyzed through a qualitative approach. The results show that the phenomenological conceptions of temporality of a human being and play are suitable for understanding being in the knowledge-creating interaction, as they give means to understand the meaningfulness of past experiences, but promote an open attitude towards future possibilities in a way which promotes knowledge creation. Studying interactive events allows for an understanding of how the phenomenon of knowledge creation can be examined as a collective accomplishment. The importance of flexible circumstances is emphasized to promote interaction. The playful mode of being in the event, meaning seriousness and the tendency to be present in the event, was seen as a way to use the time available effectively. The results may be utilized to develop organizational circumstances, which promote knowledge creation by acknowledging the meaningfulness of interaction. In the future, theoretical sampling will be used for testing and developing the framework further in a Finnish Academy’s Strategic Research Council’s consortium BCDC Energy aiming at developing a cloud computing based market place on renewable energy marketsTiivistelmä Tutkimus esittää teoreettisesti yhtenäisen käsitteellistyksen tiedon luomisesta vuorovaikutteisena tapahtumana. Tätä käsitteellistykseen perustuvaa viitekehystä testataan empiirisesti tarkastelemalla tiedon luomisen edellytyksiä ja uuden tiedon luomisen mahdollistavaa vuorovaikutusta moniammatillisessa työyhteisössä. Tiedon luomisen tutkimus on perinteisesti kiinnittynyt ajatukseen tiedosta mielen sisäisenä varantona. Samanaikaisesti tiedon luomisen tutkimuksessa korostetaan vuorovaikutusta, joka on usein käsitetty varsin hermeneuttisena tapahtumana. Tässä tutkimuksessa tarkastellaan näiden kahden lähtökohdan yhdistämisestä muodostuneita ongelmia tietojohtamisen alalla. Tutkimus esittää vaihtoehtoisen, Martin Heideggerin ja Hans-Georg Gadamerin hermeneuttiseen fenomenologiaan perustuvan tavan käsittää ja tutkia tiedon luomista siten, että hermeneuttinen käsitys vuorovaikutuksesta ei ole ristiriidassa tiedon käsitteen kanssa. Tutkimuksen keskeisinä tarkastelun kohteina ovat fenomenologinen ihmiskäsitys ja ajatus vuorovaikutuksesta leikkinä. Tutkimuksessa tarkasteltiin hermeneuttisen fenomenologian suhdetta tiedon luomisen nykytutkimukseen ja kehitettiin hermeneuttiseen fenomenologiaan perustuen viitekehys tiedon luomisen empiiristä tutkimusta varten. Viitekehystä testattiin empiirisesti valtakunnalliseen Lukuinto-ohjelmaan osallistuneessa, kirjaston työntekijöiden ja opettajien muodostamassa, moni-ammatillisessa työyhteisössä. Tutkimuskirjallisuuden lisäksi tutkimuksen aineisto koostui etnografisesta havainnointiaineistosta, työyhteisön kokousten videoinneista, yhteisön jäsenten haastatteluista ja heidän tuottamistaan dokumenteista. Aineisto analysoitiin laadullisella otteella tarkastelemalla sekä työyhteisössä käytyjä keskusteluja että työyhteisön jäsenten kokemuksia tiedon luomisesta Lukuinto-ohjelmassa. Tutkimuksen tulokset osoittavat, että fenomenologinen käsitteellistys olemisen ajallisesta luonteesta ja leikistä avoimena yhdessä olemisen tilana soveltuvat hyvin tietoa luovan vuorovaikutuksen ymmärtämiseen, sillä käsitteellistys huomioi menneiden kokemusten merkityksen uuden tiedon luomisessa, mutta painottaa myös avoimen tulevan ja sen mahdollisuuksien ymmärtämisen merkitystä tavalla, joka edistää uuden luomista. Vuorovaikutustapahtumien tutkiminen mahdollistaa tiedon luomisen ymmärtämisen jaettuna, yhteisenä tapahtumana ja kokemuksena. Joustavien olosuhteiden merkitys tiedon luomisessa korostuu. Leikinomainen vuorovaikutuksessa oleminen, kuten tilanteen vakavasti ottaminen ja läsnäolo, nähtiin tutkimuksessa tapana käyttää aika tehokkaasti. Tutkimuksen tuloksia voidaan käyttää organisaatioissa sellaisten olosuhteiden kehittämiseen, jotka huomioivat vuorovaikutuksen merkityksellisyyden tiedon luomisessa. Jatkossa tässä väitöskirjassa esiteltyä lähestymistapaa ja viitekehystä tullaan edelleen kehittämään ja testaamaan teoreettisen otannan avulla Suomen Akatemian Strategisen Tutkimuksen Neuvoston rahoittamassa BCDC Energia -konsortiossa
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Okakwu, Chidinma Priscilla. "Knowledge Management Systems Support for Value Co-Creation in KIBS Engagement." Thesis, Université d'Ottawa / University of Ottawa, 2015. http://hdl.handle.net/10393/33468.
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Collaborative value creation (otherwise known as value co-creation) is a concept that has been explored over the years in the context of knowledge - intensive business services (KIBS) such as management consulting, engineering services, etc. A body of studies has investigated how to foster value co-creation among KIBS providers, clients, and partners during KIBS engagements. Knowledge processes have been identified as an important enabler of value co-creation. In organizations more generally, knowledge management systems and related ICT tools (referred to as KM tools in this research) have been identified to support knowledge processes. However, the support provided to knowledge processes in the specific context of KIBS engagements is yet to be explored. Through the development of a conceptual framework that examines the linkages between KM tools, knowledge processes, and value co-creation in the context of KIBS engagements, this research investigates how knowledge management systems provide support to value co-creation in KIBS engagements. We adopt a multiple case study research design. Using eight semi-structured interviews, we obtained data on knowledge processes and KM tools in KIBS engagements. The result is a refined framework that illustrates the type of KM tools currently used in KIBS engagements, the knowledge processes they support, and their relationship to value co-creation. We also present a discussion of how this framework can be applied practically. At a conceptual level, this study contributes to the field of KIBS by identifying how exactly knowledge processes provide support to value co-creation processes in KIBS engagements, and how KM tools provide support to knowledge processes. At a practical level, this study contribute s to the field of knowledge management systems design by providing guidance on the KM tools that can meet the specific needs of service providers, clients, and partners in the domain of knowledge-intensive services.
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Hadmark, Julia, and Elin Nilsson. "Knowledge creation within an innovative unit : A case study of Robotic Mowers." Thesis, Jönköping University, JIBS, Business Administration, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-1363.
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Problem
Knowledge is becoming ever more vital in today’s economy and organisations are realising the need to act on the advantages it provides. Knowledge is complex and contradictory, making it difficult to be created and managed by organisations.
Purpose
The purpose of this research is to see how knowledge is created and subsequently managed within an environment characterised by progress and innovation, and to identify the most problematic areas in knowledge creation processes as well as suggest improvements.
Method
Overall, qualitative methods were used in this study. In-depth interviews were conducted with management level within three product development units, two of these were only used for support to the third and main case, Robotic Mowers. Issues of trustworthiness and ethical implications were confronted in order to provide the most advantageous method to conduct the study.
Result
Knowledge creation at Robotic Mowers originates from both external and internal sources. The most important external source and activity to create knowledge are suppliers/consultants and the most important internal sources is the use of tests. Further, the unit has a highly informal approach to the creation of knowledge and the management of it. Support to knowledge creation is mainly found in cultural aspects.
Conclusion
The unit’s knowledge creation is dependent on informal and unstructured interaction among group members and to external parties. Overall, low managerial control is exercised and the group has developed a strong culture that enhances informal ways of knowledge creation and its management. The main problem of knowledge creation is that the group fails to realise a long-term need, which is revealed through inadequate efforts in trying to turn tacit knowledge into explicit knowledge.
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Schulze, Anja. "Management of organizational knowledge creation in new product development projects /." [S.l. : s.n.], 2004. http://www.gbv.de/dms/zbw/470720069.pdf.
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Akbar, Hammad. "New project conceptualization : towards a theory of organizational knowledge creation." Thesis, University of East Anglia, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.500908.
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Organizational knowledge creation is a multifaceted process, and thus its representation needs to have the potential to be easily linked with, i.e. connected, associated or related with and informed by or inform, the extensive literature on its different facets. These linkages are easier to be made if the representation is able to or has the potential to reflect these facets. This study focuses on two such facets - an innovation process and dynamic interactions. Organizational knowledge creation in its influential models has been approached from an innovation-process, learning-process or tacit/explicit knowledge perspective. The innovation-process models focus predominantly on innovation stages and activities, and inadequately reflect dynamic interactions across these stages, even though the innovation process, i.e. the process through which an innovative idea is translated into innovative outcomes, such as products, services and systems, has the potential to specifically reflect the knowledge creation process, i.e. the dynamic process through which an innovative idea, generated by an individual(s), is amplified, as well as crystallized and connected with an organization's knowledge system. Learning-process models emphasise learning processes per se, and are unable to reflect either dynamic interactions or an innovation process. Tacit/explicit knowledge models, being the most influential on the subject, focus predominantly on dynamic interactions, and inadequately reflect the innovation process. The inadequate reflection of the innovation process makes learning-process and tacit/explicit knowledge models difficult to be linked with extensive literature on innovations in terms of the divergent and convergent processes/activities, how these complement and conflict one another, and how their conflict is synthesised. This study approaches organizational knowledge creation from an innovation-process perspective.
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Casarin, Paul. "The impact of information technology on knowledge creation in Woolworths." Master's thesis, University of Cape Town, 1999. http://hdl.handle.net/11427/9056.
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Bibliography: leaves 101-107.The impact of Information Technology (IT) on knowledge creation (KC) in companies is both an interesting and challenging topic. This study investigated what the use of IT does to support KC and how it works to bring about that support. Two case studies on the development of Woolworths Financial Services (WFS) products were undertaken. By combining two existing theoretical models, a research framework was developed and used to collect data and interpret the findings. The findings suggested that as knowledge is created in companies, so the level of support provided by IT increases. That is, when sharing tacit knowledge, IT provided limited support. However, during the dissemination of knowledge throughout the organization, IT was seen to provide multiple levels of support. The study attempted to provide management with a framework to assess their suite of IT applications and how they provide support to the KC process. Further discussion and debate around the framework may lead to opportunities to increase the support provided by IT in companies.
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Korposh, Dmytro, and 迪米. "Model for Measuring Effects of Existing Knowledge on the Creation of New Knowledge and Knowlede Creation Process." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/52039283344590086683.
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博士中華大學
科技管理博士學位學程
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Advancing technologies and constantly changing market needs induce competition between organizations and force enterprises to adopt better management methods to improve operational performance to survive and make profits. Knowledge management has been widely recognized as one of the effective methods to achieve the above objective. Knowledge management attracts attention of managers, researchers, scholars, and practitioners. Previous researches of knowledge management chiefly focused on qualitative approaches, and largely stressed key success factors of knowledge management, such as the infrastructure of information technology, the design of the knowledge management system, deployment of motivation schemes, interaction between IT and people, organizational culture and the like. Among them, the knowledge spiral of socialization, externalization, connection and internalization are the core of researches and discussions. However, early studies only disclosed the necessary cyclical phenomenon of knowledge management. Main approaches are aimed at collection of knowledge available to the organization and its further implementation in analogical situations. These approaches are known as lessons learned. Though reusing of existing knowledge is not always enough to fulfill organization’s goals. New knowledge is needed for the organization’s development and product/service improvement. Therefore the creation of new knowledge is vital to the organization. A quantitative method revealing how the existing knowledge can support the creation of new knowledge or upgrade current knowledge remains nonexistent. To bridge this gap, this study proposes a mathematical model which can quantify the supporting effects of the existing knowledge on the creation of new knowledge, help managers to plan and to measure the outcome of new knowledge created based on the factors of combination index, mutation index, knowledge creation ability, knowledge needed from others, ability to share, ability to learn, physical distance, difference of knowledge areas and difference of knowledge levels. The model evaluates knowledge from the perspectives of complexity (knowledge type/knowledge area) and depth (knowledge level), and the results of the example illustrate that the proposed model can be an effective method of measuring the usefulness of the existing knowledge.