Academic literature on the topic 'ISO 9000 Series Standards Case studies'
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Journal articles on the topic "ISO 9000 Series Standards Case studies"
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McTeer, M. M., and B. G. Dale. "The Attitudes of Small Companies to the ISO 9000 Series." Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture 210, no. 5 (October 1996): 397–403. http://dx.doi.org/10.1243/pime_proc_1996_210_137_02.
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This paper reports the main findings of a study of eight companies with fifty or less employees which investigated their attitudes, problems and successes in relation to registration to the ISO 9000 series of quality management system standards. All the companies studied had attended a Workshop Programme training course to provide them with the requisite advice and assistance to gain registration. However, only one of the eight companies went on to gain ISO 9000 series registration. In every case the perception that the market-place was demanding or likely to demand ISO 9000 series registration was the prime motivator. The two main drawbacks of introducing an ISO 9000 series quality management system standard were time and the volume of paperwork.
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Pysarenko, V., J. Pysarenko, O. Gulchak, V. Malachinsky, and T. Chobotok. "Some Issues of Implementing European Standards of Enterprise Quality Management System in Modern Ukraine." Cybernetics and Computer Technologies, no. 2 (July 24, 2020): 67–77. http://dx.doi.org/10.34229/2707-451x.20.2.7.
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Introduction. The authors believe that the process of Ukraine’s integration into European society requires a creative approach to reviewing and using the positive and negative experience gained in European countries to implement the standards of enterprise quality management system (QMS). This will allow, firstly, to timely and qualitatively harmonize Ukrainian QMS standards with European standards, and, secondly, to avoid many mistakes on the way to the implementation of QMS standards that were studied by our predecessors - Western companies, when choosing the effective QMS and approaches to its perfection. The purposes of the paper: The analysis of the problems that Ukrainian enterprises can expect on the way to implementing the QMS, taking into account the European standards of the ISO 9000 series; Generating a general methodology for researching and improving the managerial processes of an enterprise functioning (as a complex system), namely, the cybernetic approach; Based on the cybernetic approach, to provide a mathematical model of the most general criterion Kgen of total effectiveness of quality management of a particular enterprise; To consider issues of increasing the effectiveness of the quality management system certification of Ukrainian enterprises, in particular, the features and limits of the application of the quality management system standards in scientific research; For the latter case, to analyze the specifics of a research process and its correlation with the requirements of ISO 9000 series standards. Results. Studies have shown that the problems, that European companies have been “ill with” on the initial path to standardizing enterprise quality systems («ISO mania», «documentation», «digital digestion», «tyranny of indicators»), in Ukraine could and should be prevented as a result of a careful analysis of their negative experience. Also, the analysis of the specifics of scientific creativity shows that it is extremely harmful to practice the attitude to the standards of the QMS as an absolute and not to take into account the specifics of individual sectors of human activity. The development of management science in the future will contribute to the elimination of errors and problems along the path to introducing already internationally accepted quality standards, in particular, ISO 9000 series, which have already become a useful tool for finding a common understanding of quality principles by specialists of all countries and levels. Conclusions. Therefore, the success of scientific activity is always associated with a specific personality (or personalities) of a scientist and a certain teamwork when performing research and development work (R&D). Any perfect managerial structure, introducing the «right» standards in R&D, will be useless for a scientific breakthrough if there is no «a generator of ideas» and his team with a participation of a «troublemaker». But for an R&D team, all conditions for solving urgent scientific problems must be created. And this is impossible without a reasonable, rational organization of scientific activity and without equipping it with both technical means and appropriate personnel. That is, if possible, it is advisable to take into account those rational recommendations that have already been sufficiently mentioned in the standards of the ISO 9000 series. Therein lies a certain contradiction that must be professionally overcome. Keywords: optimization, ISO 9000 series standards, cybernetics approach, quality management, Ukrainian enterprises, harmonization with European standards.
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VOROBYOVA, Oksana. "NTERACTION OF ISO AND ESGIN THE HIGHER EDUCATION INDUSTRY: INTERNATIONAL EXPERIENCE." Cherkasy University Bulletin: Pedagogical Sciences, no. 2 (2020): 98–102. http://dx.doi.org/10.31651/2524-2660-2020-2-98-102.
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This article examines international studies on the standardization of quality management systems in higher education, namely: a comparison of The International Organization for Standardization (ISO) standards and the provisions of the Standards and Recommendations for Quality Assurance in the European Higher Education Area (The Standards) and guidelines for quality assurance in the European Higher Education Area (ESG). The standards ISO 9001, ISO 9001: 2000, ISO 9001: 2015 and ISO 21001 have been analyzed.The article analyzes the study of the interaction of ISO standards and the provisions of ESG investigated that presented in the works of S.Ortega, N.Señal, L.Velón Sixto "Experiments using iso 9001 to meet ESG in three spanish agencies"; A.Jambor, M.Dzubakova, J.Habanbk «Integration of ESG 2015 and ISO 9001: 2015 standards in higher education organization (case study)»; F.Camilleri «Standardizing Management Systems for Educational Organizations: Implications for European Higher Education». The study concludes that ISO 9001 standards for quality management systems enable institutions to create a quality assurance system and improve basic quality assurance processes. The ISO 9001 quality management system standard is a good tool for organizations to improve their internal quality assurance system and to be aware of their processes. Scientists say ISO 9001 provides ESG standards with an adequate system to support effective quality improvement. It is positive that the international ISO standard and ESG provisions for the establishment of a quality assurance system in higher education are in the mix. The ISO 21001 series "Educational Organizations –Management Systems for Educational Organizations" provides a methodological component and a typical industry template from the beginning of monitoring to the release of results, including preparatory work on assessment planning, questionnaire development, questionnaires, results processing, problem determination and options, further monitoring of performance. In higher education, ISO 21001 may not be seen as a competitor or replacement for ESG, but as an additional tool that can help educational organizations demonstrate their commitment to effective educational management practices.
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Desrina, R. "Environmental Studies and Environmental Laboratory Testing in Accordance to ISO Standards." Scientific Contributions Oil and Gas 34, no. 3 (March 14, 2022): 189–98. http://dx.doi.org/10.29017/scog.34.3.805.
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ISO’s standards have been applied not only by the manufacturing industries but also universities as well as research institutions. Three ISO standards are commonly applied: ISO 9001, ISO 17025, and ISO 14001. Although these three standards have differences in the purpose, criteria, and emphasis, these standards can be applied side-by-side by an organization. Eventhough, many questions arise when the organization undertake more than one ISO. These questions, for examples, are: Is it not enough possessing just one ISO, for example ISO 9000 series only? What is the relation between one ISO to another? What is the relation between ISO and the existing regulations? Following the ISO system there is an internal affair in the institution that maintains and manages the quality system according to ISO, for example ISO 14000, environmental management standards. On the other hand, there is a research group in the institution that performs technical services for environmental laboratory testing and environmental research and studies. What are actually the difference functions between these two activities? This paper tries to conduct study in order to give answers for those particular questions. This paper is neither intended for describing ISO in details nor for tutorial purposes. Either comprehensive training or implementing ISO is conducted by a special authorized agency.
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Niu, Run H., and Ying Fan. "An in-depth investigation on quality management practices in China." International Journal of Quality & Reliability Management 32, no. 7 (August 3, 2015): 736–53. http://dx.doi.org/10.1108/ijqrm-10-2013-0175.
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Purpose – The purpose of this paper is to capture the up-to-date development of quality management (QM) programs in China’s manufacturing landscape. The study aims to gain understanding on the current state-of-the-art QM programs adopted by Chinese manufacturing companies. Furthermore, the study investigates the key drivers and organizational characteristics that may shape the decisions on QM program adoption. Design/methodology/approach – To gain a deep understanding of QM in China’s manufacturing landscape, in-depth interviews were conducted with production managers, quality managers, and/or executives of 12 manufacturing companies in four cities in China in May and June 2012. Each interview lasted about two hours and covered all aspects of QM in the business, including what quality programs are in place and why the business adopts and implements these programs. Grounded theory approach is used to conduct qualitative analysis on the interview transcripts using NVivo 9, a qualitative data analysis program. Findings – Two categories of QM programs adopted by Chinese companies emerged from the analysis, namely, QM systems and QM certifications. QM systems include Total Quality Management (TQM), Six Sigma, and Lean. QM certification includes ISO 9000 series standard certificates, ISO 14000 certificate, OHSAS heath certificates, government regulatory certificates, and industry certificates. The authors found while Six Sigma and Lean adoption is related to parent company requirement, TQM adoption is related to internal quality improvement and control, quality assurance, leadership ideology, culture, and employee commitment. QM certification adoption is significantly related to external drivers. Regarding the effect of organizational characteristics, the study reveals that while corporate governance and ownership influence parent company requirements as an adoption driver, industry, product, and market segmentation influence industry requirements and government regulations as adoption drivers. Research limitations/implications – The findings and proposed conceptual framework are based on qualitative data collected from 12 companies in four cities in China, which may be limited to represent and reveal every aspect of QM programs adopted in Chinese manufacturing industries. The findings provide theoretical propositions that can be verified using a large sample set in future studies. In addition, although the study identified a variety of QM programs adopted, how these programs are implemented warrants further investigation. Practical implications – This study gives a status update and in-depth investigation on the development of QM programs adopted in Chinese manufacturing companies. How internal drivers, external drivers, and organizational characteristics shape companies’ decision on program adoption were explored. The study results provide implications not only for companies that are involved in supply chains with operations in China, but also for Chinese domestic companies competing in global markets to have QM systems in place to ensure quality performance. Originality/value – This study used multiple case study approach and grounded theory approach to conduct in-depth investigation on the current state of QM landscape in China’s manufacturing companies. It contributes to the body of knowledge on QM programs in China by uncovering the linkages between program adoption, key drivers, and organizational characteristics in an integrated framework.
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Denton, Paul David, and Musbah Kharis Maatgi. "The development of a work environment framework for ISO 9000 standard success." International Journal of Quality & Reliability Management 33, no. 2 (February 1, 2016): 231–45. http://dx.doi.org/10.1108/ijqrm-12-2013-0196.
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Purpose – The purpose of this paper is to present exploratory research with respect to the development of a novel classification and framework capable of evaluating the influence and maturity of work environment on the implementation of ISO 9000 standards within advanced engineering and manufacturing SMEs. Work environment definitions, references and factors are now common across a broad range of international quality standards, but these are not consistently defined or effectively assessed. Design/methodology/approach – The successful implementation of international quality standards and models can be viewed as an important key for contemporary SMEs to maintain competitive advantage. As such this research aims to build upon existing literature and to examine the effect of work environment on the successful implementation of ISO 9000. An initial industrial survey is combined with an exploration of contemporary SME case studies, prior to the proposal of a novel classification and framework. Findings – Current work environment terminology is not consistent and capable of effective assessment. Internal SMEs motivation for ISO 9000 certification can lead to improved results than those pressured by external reasons. The deployment of an integrated work environment classification and framework may lead to tangible improvements to ISO 9000 and SME success. Practical implications – This investigation opens a further opportunity for research into the body of knowledge on manufacturing SME orientated quality management standards and systems. This research will be of particular interest to enterprise managers, practicing production managers, quality auditors, and human resource professionals, as it examines work environment factors that may drive improvements in competitive performance. Originality/value – This is the first paper presented in open literature which investigates the wider concept of work environment with a manufacturing SME context, together with proposal of a novel work environment classification and framework approach.
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Hadidi, Laith, Sadi Assaf, Khalaf Aluwfi, and Hassan Akrawi. "The effect of ISO 9001 implementation on the customer satisfaction of the engineering design services." International Journal of Building Pathology and Adaptation 35, no. 2 (May 8, 2017): 176–90. http://dx.doi.org/10.1108/ijbpa-01-2017-0004.
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Purpose ISO 9001 is an international specification that provides certification for quality management systems (QMSs) after careful external auditing. However, certified companies rarely evaluate their quality systems after being certified. The certificate needs to be renewed periodically where companies are encouraged to evaluate their gained benefits and improve their QMS’s deficient areas. The purpose of this paper is to provide a method of evaluation based on the level of customers’ satisfaction over five metrics (reliability, assurance, tangible, empathy, and responsiveness). Design/methodology/approach The methodology enables to benchmark the current level of satisfaction with prior levels of satisfaction before the ISO 9001 certification. The methodology is applied for the QMS pertinent to the design services (DS) for a large public company in Saudi Arabia. Three case studies were undertaken on the DS for large-scale construction projects. Findings The results were compared between year 2008 (total of 77 projects) and year 2011 (total of 39 projects). The results show that the ISO 9001 certificate may not always demonstrate an evidence of improving customers’ satisfaction levels and, hence, a gap analysis should be implemented to define possible areas of improvement. Research limitations/implications This work is limited to the construction industry. In specific, it addresses only the customer satisfaction related to the design management services. However, Saudi Arabia is known to host many large scale organizations that are heavily involved in international business trade. Hence, the authors believe that the Saudi industry can leverage their practices up to the international standards and similarly the international practices can accommodate some of the best practices in Saudi Arabia. Originality/value It is a general perception in the industry that ISO 9000 implementation will mean good quality products. This work provides the argument that the ISO 9000 implementation should be tested on a regular basis to validate this perception. It shows that in some cases the ISO 9000 did not improve the customers’ satisfaction and, hence, the need arises for gap analysis to modify the QMS.
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Krajcsák, Zoltán. "Successes of quality management systems through self-evaluation and commitment in different organizational cultures." Management Decision 56, no. 7 (July 9, 2018): 1467–84. http://dx.doi.org/10.1108/md-09-2017-0870.
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Purpose The purpose of this paper is to create a theoretical framework that shows how the specialties of the organizational culture relate to the success of quality management systems’ (QMSs) application. In addition to these variables, the dependent variables of employees’ self-evaluation and some dimensions of commitment are also analyzed. Design/methodology/approach Unsuccessful organizational implementations of ISO 9000, total quality management (TQM) and Six Sigma are presented in case studies. These conclusions are utilized to retrieve individual and organizational barriers to the variables considered in each culture. Findings The characteristics of adhocracy determine self-efficacy and professional commitment. Through high levels of these variables, Six Sigma can be suggested for adhocracies. The clan culture is characterized by a high level of affective commitment and self-esteem, which support the TQM together with the internal focus dimension of the culture. The market culture is characterized by a high level of continuance commitment and neuroticism, which support ISO 9000 standards together with the control dimension of the culture. Research limitations/implications The limitation of the findings comes from the small sample size. The model presented is partly based on case studies; therefore, further research studies need to support or refute it. Practical implications In the practical use of the results, QMSs can be selected more targeted, reducing the risk of failing quality improvement strategies. Social implications Increasing and aligning quality and commitment in organizations supports the strengthening of individual and social well-being. Originality/value The study attempts to determine the most appropriate QMSs for organizational cultures in a complex way by analyzing the relationships between multiple organizational and individual variables.
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CHOI, Dr Hee Sun (Sunny). "The HK Smart City Blueprint: an Assessment in Relation to International Smart City Performance Standards." Urbanie & Urbanus - Smart City?, no. 5 (July 2021): 91–102. http://dx.doi.org/10.55412/05.08.
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In December 2017 the Hong Kong Government launched the Smart City Blueprint (www.smartcity. gov.hk). In this, a series of 76 objectives for Hong Kong were announced under six themes; “Smart Mobility”, “Smart Living”, “Smart Environment”, “Smart People”, “Smart Government” and “Smart Economy”. Concurrent with this initiative has been the development by a number of international bodies, including the International Standards Organization (ISO), the European Committee for Standardization (CEN) and the British Standards (BSI) for formulated standards in ‘smart’ urban development (SSCC-CG 2015). This paper provides a critique of the Smart City Blueprint for Hong Kong in relation to these international standards that have been developed, using international case studies to assess and offer alternatives to the design strategies and methodological approaches in place.
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Cedola, L., and G. Di Stasio. "Development and Application to a Real Scenario of a Design for Environment Methodology for Power Plants." Journal of Energy Resources Technology 123, no. 4 (June 15, 2001): 297–303. http://dx.doi.org/10.1115/1.1413467.
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Power plants use burning processes with a heavy environmental impact. Traditional design models aim to optimize economic and thermodynamic performances. Owing to the new sensitivity arising towards the environment, power generation design must respect the environment. Today no standardized design criteria exist; the present work aims to elaborate a specific methodology for power plants consisting of a predictive instrument (the Environmental Impact Evaluation), a management tool (the Environmental Management System), and a series of environmental studies and checks. After showing the methodology, the authors tested it with an application to a real scenario: the heat and electrical power needs of a pharmaceutical firm. Cogeneration seemed to be the best available technology from an economic and environmental point of view. In the proposed case study, all possible impacts have been quantified verifying legislative standards and accomplishing the ISO 14000.
Dissertations / Theses on the topic "ISO 9000 Series Standards Case studies"
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Lee, Kam-hung, and 李錦鴻. "Implementation of ISO 9000 in electrical & mechanical services Department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267373.
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Ng, Piu Lawrence, and 吳彪. "The development and implementation of ISO 9000 in the LPM branch, civil engineering department." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268249.
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Chan, Kwok-hung Paul, and 陳國雄. "Adopting ISO9000 standards as quality assurance system for an internalaudit function." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31268535.
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Lam, Wai-yi Louis, and 林慧儀. "A study of quality practices of ISO 9000 certified companies in Hong Kong and Guang Dong province." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268043.
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Ng, Bik-yan Betty, and 吳碧茵. "Implementation of ISO9000 (version 2000) in property management: a case study of Cheung Sha Wan GovernmentOffices." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B31969458.
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Ng, Bik-yan Betty. "Implementation of ISO9000 (version 2000) in property management a case study of Cheung Sha Wan Government Offices /." Click to view the E-thesis via HKUTO, 2003. http://sunzi.lib.hku.hk/hkuto/record/B31969458.
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Simpson, Antony Paul. "Applicability of ISO 9000 in the service industry : University of Stellenbosch Business School case study." Thesis, Stellenbosch : Stellenbosch University, 2007. http://hdl.handle.net/10019.1/49208.
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Thesis (MBA)--Stellenbosch University, 2007.ENGLISH ABSTRACT: In the face of increasing competition, Business Schools increasingly have to evaluate the quality of the service that they offer to current and prospective students. The most significant factor affecting an organisation's performance is the quality of its products and services in relation to the products and services of competitors. Measurement of service quality is a function of customer satisfaction, which in tum is based on a perception of how the service conforms to prior expectations thereof. A widely accepted method of quality assurance used in industry is ISO 9000 certification. For academic institutions the de facto method of providing confidence in the quality of the education they offer is through academic accreditation. The University of Stellenbosch Business School (USB) is unclear - in the light of its academic accreditations - of the benefits to be derived from implementing ISO standardisation within the organisation. The iso 9000 series is a set of quality standards, of which ISO 900 I: 2000 is one, which is primarily concerned with the quality management process. It deals with what the organisation does to enhance customer satisfaction by meeting customer and applicable regulatory requirements, and to continually improve the organisations performance in this regard. It is important to note that compliance with ISO standards is not intended to guarantee the quality of a product or service, it is however intended to provide confidence in the processes which produced or delivered the product or service. In evaluating the applicability of ISO 9000 in the service industry, it is concluded that there is little difference from how its standards and guidelines apply in manufacturing to how they apply in service industries. The USB is found to have implemented an extensive quality management system in order to attain various academic accreditations, most notably EQUIS accreditation. Thus from an academic perspective there would be little to gain from USB implementing ISO 9001: 2000, even though the standard is perfectly suited for academic environments. Where advantages would most likely be realised is in the peripheral business and support functions of the USB.
AFRIKAANSE OPSOMMING: In die aangesig van toenemende mededinging moet bestuurskole gereeld die kwaliteit van diens wat hulle aan huidige en voomemende studente bied, evalueer. Die mees veelseggende faktor in 'n organisasie se prestasie is hoe die kwaliteit van sy produkte en dienste vergelyk met die van sy mededingers. Die meet van die kwaliteit diens wat 'n organisasie lewer is 'n funksie van die tevredestelling van kliente, wat op sy beurt weer gebaseer is op insig tot die wyse waarop die diens ooreenstem met die oorspronklike verwagtinge daarvan. ISO 9000 sertifikasie word algemeen aanvaar in industrie as 'n betroubare maatstaf waarteen kwalitieit gemeet word. Vir akademiese instellings is die de facto metode om vertroue te wek in die kwaliteit van die opleiding wat hulle aanbied, deur middel van akademiese akkreditasie. Vir die Universiteit van Stellenbosch Bestuurskool (USB) is dit in die lig van hulle akademiese akkreditasie onduidelik wat die voordele verbonde aan die implementering van ISO standaardisering binne die organisasie sou wees. Die reeks ISO 9000 is 'n stel kwaliteitstandaarde, waarvan ISO 900 I: 2000 een is, en is hoofsaaklik gemoeid met die proses van kwaliteitsbestuur. Dit bemoei hom met die stappe wat 'n organisasie neem om klientebevrediging te bevorder deur die bereiking van die vereistes van beide sy kliente en die toepasbare voorskrifte. Dit is belangrik om daarop te let dat 'n onderworpenheid aan ISO standaarde geensins die bedoeling het om die kwaliteit van 'n produk of diens te waarborg nie - die oogmerk is egter om vertroue te wek in die prosesse wat die produk of diens veroorsaak of gelewer het. Deur die toepasbaarheid van ISO 9000 in die diensbedryfte evalueer, is dit vasgestel dat daar inderdaad min verskil is tussen die wyse waarop hierdie standaarde en riglyne van toepassing is in die vervaardigingsektor en hoe dit toegepas word in diensbedrywe. Dit is vasgestel dat USB 'n verreikende kwaliteitsbestuursisteem in werking het om verskeie akademiese akkreditasies te bekom, veral die EQUIS akkreditasie. Die gevolgtrekking is dat daar vanuit 'n akademiese oogpunt min rede is vir USB om ISO 900 I: 2000 te implementeer, selfs al is hierdie standaard goed van toepassing op 'n akademiese omgewing. Waar dit tot sy beste voordeel toegepas kan word, is in die omliggende sake- en ondersteuningsfunksies van USB.
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Tai, Yuk-sum, and 戴旭森。. "A study of the application of environmental management systems to the building industry in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B3125438X.
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Chan, Kwai-sun Kenneth, and 陳貴新. "A comparative study of cost benefit analysis and environmental performance in a property management site before and after ISO 14001implementation." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31968740.
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"Application of ISO 9000 quality standard to a maintenance department of a construction material supplier." Chinese University of Hong Kong, 1995. http://library.cuhk.edu.hk/record=b5888305.
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by Sitt Wing-leung William.Thesis (M.B.A.)--Chinese University of Hong Kong, 1995.
Includes bibliographical references (leaves 64-65).
ABSTRACT --- p.iii
TABLE OF CONTENTS --- p.v
LIST OF FIGURES --- p.vii
LIST OF TABLES --- p.viii
ACKNOWLEDGEMENTS --- p.ix
Chapter
Chapter I. --- INTRODUCTION
The Development of Quality --- p.1
Rise of International Quality Standard --- p.2
ISO 9000 Quality Standard --- p.3
Significance of ISO 9000 --- p.5
Maintenance Management --- p.7
Project Objective --- p.8
Chapter II. --- RESEARCH METHODOLOGY
Case Study Approach --- p.10
Settings and Timeframe --- p.10
Data Collection --- p.11
Literature Review --- p.12
Chapter III. --- MAINTENANCE MANAGEMENT
Company Profile --- p.13
Maintenance Department --- p.14
Repair and Maintenance --- p.16
Problems Encountered --- p.18
Improved Operating System --- p.21
Benefits of the New System --- p.28
Limitations of the New System --- p.29
Chapter IV. --- APPLICATION OF ISO 9000 QUALITY SYSTEM
14Elements Applied to Maintenance Department --- p.31
Implementation Process --- p.41
Difficulties Encountered --- p.45
Hints to Successful Implementation --- p.47
Benefits and Drawbacks --- p.50
Chapter V. --- CONCLUSION
Summary --- p.53
Recommendations for Further Study --- p.55
APPENDIX --- p.57
BIBLIOGRAPHY --- p.63
Books on the topic "ISO 9000 Series Standards Case studies"
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ISO 9001:2000 case studies: Experiences from auditing practice. London: British Standards Institution, 2006.
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Canada-British Columbia Partnership Agreement on Forest Resource Development (FRDA II). ISO 9000 and wood products: International case studies of manufacturers and buyers perspectives. Victoria, B.C: Canadian Forest Service, 1994.
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In pursuit of quality: The case against ISO 9000. Dublin: b Oak Tree Press, 1997.
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Technology implications of internalising international standards (ISO 9000 & 140000) by industries in Nigeria: The case of the pharmaceutical subsector. Ibadan: NISER, 2006.
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Stack, Catherine Patricia. The implementation of ISO 9000 in Irish software development companies: A case study approach. Dublin: University College Dublin, 1995.
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The Case Against ISO 9000. Oak Tree Press (Ireland), 2000.
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Iso 14001: Case Studies and Practical Experiences. Greenleaf Pubns, 2000.
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Hillary, Ruth. ISO 14001: Case Studies and Practical Experiences. Taylor & Francis Group, 2000.
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Hillary, Ruth. ISO 14001: Case Studies and Practical Experiences. Taylor & Francis Group, 2017.
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Hillary, Ruth. ISO 14001: Case Studies and Practical Experiences. Taylor & Francis Group, 2017.
Find full textBook chapters on the topic "ISO 9000 Series Standards Case studies"
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Wapakabulo Thomas, Josephine. "General Introduction." In Advances in IT Standards and Standardization Research, 1–17. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-60566-832-1.ch001.
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A study commissioned by the US National Institute of Standards and Technology (NIST) found that ISO 10303, the Standard for the Exchange of Product Model Data (STEP), has the potential to reduce mitigation and avoidance interoperability costs in the aerospace, automotive and shipbuilding industries by approximately $928 million (2001$) a year (Gallaher, O’connor, & Phelps, 2002). Studies like these show the benefits and importance of using data-exchange standards to enable technical and business information to be shared electronically throughout an extended manufacturing enterprise (Ray & Jones, 2006). The literature surrounding these data-exchange standards indicates that a fairly large corpus of information is available with regards to the history, practical implementation and benefits ofdata-exchange standards like STEP (Kemmerer, 1999). However, a further review of the literature shows that there is very limited empirical research into the factors that impact the adoption of data-exchange standards. This means that practitioners devoted to the ongoing development and use of standards like STEP, and academics, still lack a significant body of evidence regarding the factors and barriers critical to the adoption of these standards. The research reported in this book seeks to address this gap by developing conceptual models for data-exchange standards adoption, which are tested through a series of qualitative case studies and action research. This chapter begins by giving an overview of the emergence and development of product data-exchange standards like STEP and the rationale behind the research presented. Following on from that is an overview of current work and research relating to the adoption of STEP. The aim, objectives and scope of this research are then stated.