Dissertations / Theses on the topic 'IPO-model'
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Speiser, David. "A Model of IPO Underpricing as a Means of Wealth Maximization of Owners." St. Gallen, 2006. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/01654284001/$FILE/01654284001.pdf.
Full textCho, Harngid. "Financing methods that drive innovation in biotech and pharmaceuticals : the meagfund [sic] IPO model." Thesis, Massachusetts Institute of Technology, 2014. http://hdl.handle.net/1721.1/90227.
Full textTitle as it appears in the MIT commencement exercises program, June 6, 2014: Financing methods that drive innovation in biotechnology: the megafund IPO model Cataloged from PDF version of thesis.
Includes bibliographical references (pages 91-92).
Current research has shown that a mega fund and securitization approach using debt financing can not only mitigate risk in investments in cancer but can also align research and development in the right direction for new and innovative breakthrough therapies. We propose a new application of this megafund biopharma model - the megafund IPO model. There are almost arbitrage-like opportunities for investors where there are heavily discounted investments opportunities which are generated in IPO's. However, these events driven investments are only for the institutional investor and hence pooling capital into a more scalable mega fund structure could generate returns that are not otherwise possible while encouraging innovation in biomedicine. The investment vehicle is attractive to investors because of the significant amount of alpha that the fund can generate on de-risked basis. Risk is mitigated by the fact that there is an arbitrage like opportunity for the institutional investor in events driven investments for the mispricing of an IPO. We examine a back-testing of ten years examining a long only strategy and later also look at a case study of Monashee Investment Management that currently most closely resembles the megafund IPO model.
by Harngid Cho.
M. Fin.
Gustavsson, Hanna, and Olofsson Emma Palmborn. "Tidsbudgetering som styrverktyg och dess påverkan på revisionen : En kvalitativ studie ur revisionsassistenters perspektiv." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-84951.
Full textWithin auditing the staff can be regarded as the biggest resource as well as the biggest cost, therefore it is essential to use this capacity to the fullest. The profession uses time budgeting as a management tool, which means that the staff have time frames to which they must adjust to for the various assignments. Previous studies have had a focus on senior auditors regarding time budgeting with a more negative outlook, while this study holds a more neutral position from audit assistant’s perspectives. The aim of this study is therefore to contribute with knowledge regarding how audit assistants experience how the usage of time budgeting influences the audit. The study presents the audit process, Input-Output-Process (IPO) model as well as time budgeting as a management tool and how it is applied in audits. The aim of the study has been studied through ten qualitative interviews with audit assistants that have been working for a minimum of six months in the profession. The respondents include audit assistants from both The Big Four and other smaller firms. The conclusion of the study indicates that audits are affected both positively and negatively by time budgeting as a management tool. Which effect it has depended on how the management tool is used and how the amount of work is in relation to the time. The positive consequences that the study has identified are increased efficiency, faster development curve, structuring of the work and motivation of the staff. The negative consequences that have been identified are stress, decreased well-being, underreporting of time, shortcuts and less meticulousness. Which consequences time budgeting entails depends mainly on who controls the management tool and if it is tight or flexible. Therefore, the study indicates the importance of using the management tool in a correct way is crucial for how it is perceived to affect the audit.
Li, Jun. "A power model of management team restructuring and executive exit in IPO-stage firms: antecedents and performance effects." Texas A&M University, 2004. http://hdl.handle.net/1969.1/2672.
Full textPlummer, Lawrence A. "Good neighbors or bad? A time-space model of the effects of entrepreneurial entry on the profits of post-IPO firms." Connect to online resource, 2007. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3273703.
Full textBaltes, Pascal [Verfasser], Hans [Akademischer Betreuer] Hirth, Hans [Gutachter] Hirth, and Dorothea [Gutachter] Kübler. "Investment banks and underpricing : the Influence of profit sharing agreements in a two-stage IPO signalling model / Pascal Baltes ; Gutachter: Hans Hirth, Dorothea Kübler ; Betreuer: Hans Hirth." Berlin : Technische Universität Berlin, 2018. http://d-nb.info/1169741967/34.
Full textBaltes, Pascal [Verfasser], Hans [Akademischer Betreuer] Hirth, Hans Gutachter] Hirth, and Dorothea [Gutachter] [Kübler. "Investment banks and underpricing : the Influence of profit sharing agreements in a two-stage IPO signalling model / Pascal Baltes ; Gutachter: Hans Hirth, Dorothea Kübler ; Betreuer: Hans Hirth." Berlin : Technische Universität Berlin, 2018. http://nbn-resolving.de/urn:nbn:de:101:1-2018102401584503123014.
Full textStrömberg, Linus, and Jesper Persson. "Kommunikation i Ledarskap på distans : en fallstudie." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-25731.
Full textPurpose: The purpose is to study how the way to communicate between manager and employee is affected, where the majority of employees due to COVID-19 have had to adjust to the situation and telework. Method: The study is performed as a qualitative, cross-sectional designed single case study, at a financial company located in western Sweden. The questions for this study were answered through data analysis collected through personal, semi-structured interviews with supervisors and employees. Result: Human-oriented leadership tends to create better conditions for a well working communication in teleworking, compared to task-oriented leadership. The tools for working and communication are essential but also always available for the employee. If the tools in use are not adopted for the needs of the organization, the flow of the communication is affected and thus also the feedback. On the other hand the user during teleworking becomes more aware of the tools’ full potential. Teleworking basically doesn’t demand more of the employees other than being able to work independently and at least as efficiently, as well as taking more self responsibility. The ways and possibilities for communicating are limited while teleworking, which means that all involved continuously need to work mutually to obtain a well working communication. The manager definitely has a higher responsibility to manage a divided team but it’s not solely one person’s onus to obtain the communication. Suggestions for further studies: The recommendation is to study multiple organizations, which are not bound to the same legal requirements and where the staff has maintained the same since the conversion to teleworking. That way differences can be compared between organizations where a well functioning communication was established even before the conversion. Through a qualitative study there is a possibility to cover a greater number of employees with the objective of receiving a different perspective on how the entire organization considers communication and feedback during a telecommuting management.
Sassen, Jacobus. "THE EFFECT OF COUNTRY CHARACTERISTICS ON THE TIME BETWEEN AN IPO AND THE FIRST DIVIDEND PAYMENT." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-318897.
Full textChang, Wei-Hsiu, and 張瑋修. "Multi-period Dynamic Model for Timing IPO Issuance and IPO Strategy." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/03929145016537915484.
Full text銘傳大學
管理研究所
98
Capital is a very important factor for enterprises’ development. When companies face capital constraints, they will consider IPO in order to raise capital for the company development. Many companies make operational and financial decisions in an effort to maximize the expected present value of the proceeds from IPO. That is, they treat IPO as an cash-out opportunity. Therefore, this research focuses on IPO timing and IPO strategy. This research studies the appropriate IPO decision-making process via a multi-period dynamic model. The results show that a company should make IPO when the demand is smaller than a threshold value or the sales is greater than its sales capacity.
Sheng-Hung, Kang. "A Reexamination of Baron''s Model of IPO Underpricing." 2003. http://www.cetd.com.tw/ec/thesisdetail.aspx?etdun=U0009-0112200611335593.
Full textKang, Sheng-Hung, and 康聖鴻. "A Reexamination of Baron''s Model of IPO Underpricing." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/65868618399211476512.
Full text元智大學
財務金融研究所
91
Our paper aims at making a brand new test being different from Muscarella and Vetsuypens (1989) to test Baron’s model anew. We compare self-marked underwriters’ IPOs with nonself-marketed underwriters’ IPOs, with IPOs they lead, and with controlling timing and offer size industrial IPOs. Furthermore, we incorporate some variables about owner’s incentive that are vital to underpricing and not addressed by Muscarella and Vetsuypens (1989) into our new test. These variables include participation ratio, dilute factor, overhang, and integration or segregation. Our empirical results show that it is too premature to reject Baron’s model when we take owner’s incentive into account.
YU, TSUNG-YING, and 游宗穎. "Utilize IPO to establish the estimated manpower demand model." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/76525092755479228516.
Full text清雲科技大學
企業管理系暨經營管理研究所
97
Under the trend of globalization and the internationalization, state-operated cooperation have to face the diversified and complicated changes, both inside and outside of the organization, current manpower fail to cover those changes and cause the obstacles to implement the tasks. Thus, it’s very important to find a way without increase the current manpower deployment become a very important project and policy. This study take the state-operated cooperation as target, by using the IPO(Input Process Output) and the questionnaire to collect the data, so can find out the job function/irregularity frequency and handling time, summarizimg to find out the basic level of manpower requirement, then including all the changing factor, set up a formula as the base to calculate the basic manpower requirement of different units. This study can provide a solid contribution by establishing a high functional and efficient and cost down manpower requirement’s estimation mode. Also it can be used as a evalueation tools of employees in many different filed, including contribution/efficency. IPO can help to set up the standard and find out the solution regarding manpower issues.
Wei, Su-Ying, and 魏素英. "The competence model of international merchandisers-example from an IPO." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/51715143132423454905.
Full text國立中山大學
高階經營碩士班
99
In the environment of globalisation, international purchasing is the strategy most commonly adopted by enterprises to obtain or maintain competitive advantages. The region encompassing Taiwan, Hong Kong, and mainland China is a global manufacturing centre, providing a variety of price-competitive products to entice multinational enterprises to purchase from this area. The international purchasing office (IPO) is the intermediary of international purchasing, which connects international clients with regional suppliers to establish win-win strategic partnerships, improving competitive advantages for both parties and maximizing the value of the supply chain. International merchandisers directly contact clients and suppliers, playing the roles of buyer and sales people simultaneously, which is the essence of providing excellent service and creating value in IPO. This study investigates small-sized IPOs. The objectives of this study are to conduct an exploratory survey of the necessary competencies of current international merchandisers and provide concrete classifications and basic behavioral descriptions thereof. This study interviewed current international merchandisers in case IPOs in Taiwan, Hong Kong, and Mainland China through behavioral event interviews. The subjects provided critical cases and described their behavior, thoughts, and how the cases were handled. The interviews were recorded and transcribed. This study coded, analysed, and identified the competencies according to the transcripts, and referenced the five types competence characteristics given by Spencer and Spencer to classify the competencies. This study concludes that among the five competencies of international merchandisers, the competencies of motives, traits, and self-concept at the base of the iceberg model are the fundamentals of good work performance. The five competencies are motives, traits, self-concept, knowledge, and skill. The motives include achievement orientation and incentives; traits include customer service orientation, a positive and active disposition, and great adaptability; the self-concepts are self-affirmation and optimism; knowledge includes product development, pricing, compliance, market trends, and international transportation; and the skills are influence, relationship building, analysing and thinking, information seeking, negotiation skills, and language competence. The conclusions of this study propose suggestions for managers of small-sized IPOs, personnel in human resource management, and international merchandisers, in the hope of providing a reference concerning management measures or career development for these parties.
Reutzel, Christopher Ray. "Managerial prestige and post-IPO firm performance: a partially mediated model." 2007. http://hdl.handle.net/1969.1/ETD-TAMU-1580.
Full textLin, Chih-Hung, and 林志宏. "Australia’s Technological Innovation Competitiveness:An Evaluation from “IPO-OECD Analysis Process Model”." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/67028730260691088201.
Full text國立暨南國際大學
東南亞研究所
96
Abstract The purposes of this study focus on an analysis on competitiveness in technological innovation of Australia in a marco-level on country through establishing a named IPO-OECD analysis processes model along with adopting statistical data of those measurements of technology and innovation generated and published by OECD within 2000~2005 to achieve, while where targeting on inspecting the accomplishments of the extents of the plan empowered with “Backing Australia” starting since 2001. Throughout inspecting and analyzing to the competitiveness of developing coverages, outcomes and trends generated from those three processes and three dimensions set in IPO-OECD analysis processes model, in these three processes of IPO, the process of input resources shows its trend toward increasing up while ranking at the ninth and rating in high-low level. And the process of process transition demonstrates its trend toward increasing up while ranking at the fifteenth and rating in middle level. Yet the process of output performance indicates its trend toward decreasing down while ranking at thirteen and rating in middle-level. With consolidating results in trend, rank and rate from inspection and observation into those three processes of IPO, the Australian competitiveness on technology and innovation explores its ranking at the twelveth, reflecting its trend toward remaining stably even, as well as rating in high-low level, within thirty countries in OECD. In those three measuring dimensions of OECD on competitiveness in technology and innovation, the dimension of R&D shows its trend toward remaining even while ranking at the tenth and rating in high-low level. And the dimension of ICT demonstrates its trend toward decreasing down while ranking at the eleventh and rating in high-low level. Still the dimension of communication indicates its trend toward increasing up while ranking at the twenty-one and rating in low-high level. With consolidating results in trend, rank and rate from inspection and observation into those three dimensions of OECD, the Australian competitiveness on technology and innovation explores its ranking at the fourteenth, reflecting its trend toward remaining stably even, as well as rating in middle level, within thirty countries in OECD. Eventually, to summarize the results of analysis and the trends of observation mentioned above, the competitiveness in technology and innovation for Australia demonstrates its ranking at the thirteenth, reflecting its trend toward remaining stably even, as well as rating in middle level, within thirty countries in OECD. The conclusions, however, with looking into the analysis on competitiveness in technology and innovation for Australia, there are a series of major findings observed, stated as follows. 1. Developing in a stable even trend and showing up developing performance in progress but not obvious. 2. Indicating a delay effect coming up in processes. 3. Exploring an alerting signal to surpass by competitor. 4. Demonstrating the competitiveness for future transcending for the current competitiveness as well as for the transformation efficiency. 5. Displaying the competitiveness in research and development transcending in information and communication technology as well as in communication. 6. Displaying existing discrepancies contrasting with measurements to technology and innovation of OECD. 6. Showing up OECD’s technology and innovation measurements focusing on information and communication technologies. 7. Australia must strengthen the integrating efficiency in technology and innovation as to promote Australian overall competitiveness.
Duarte, Margarida Isabel Conceição. "Raize: how an innovative business model led to a successful IPO." Master's thesis, 2018. http://hdl.handle.net/10071/18283.
Full textNa última década temos assistido a uma revolução digital que tem tomado conta das nossas empresas. Tudo aparenta ser digital agora, qualquer atividade que anteriormente seria dispendiosa ou consumidora de tempo, é agora eficiente, ao alcance do nosso bolso e normalmente sem custos associados. O tecido empresarial português está a acompanhar estas tendências e muitas "start-ups" estão agora a surgir, havendo um grande ênfase em start-ups financeiras, conhecidas por Fintechs. Em linha com este panorama, o crescimento da Raize é um fenómeno que não podemos deixar de observar. Representa um crescimento sem precedentena economia portuguesa que atraiu a atenção de todos os consumidores financeiros. De uma mera ideia em 2012 a uma "start-up" em crescimento e 2013 culminando no lançamento da IPO que se apresenta como o elemento para despertar o mercado de capitais nacional. Neste "case study", iremos dissecar o modelo de negócios e o "modus operandis" da empresa para compreender qual a diferenciação que a leva a ser escolhida ao invés de um provedor de serviços tradicional e já estabelecido no mercado.
Li, Ke-Yi, and 李格毅. "Using IPO model to develop the performance measurement indicators for medical industry." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/ktw7m3.
Full text中原大學
工業與系統工程研究所
98
Performance Management is an important topic in any organization, especially in hospital. The hospital does not only consider about financial indicator as an important indicator, but comprehensive indicators also have become important indicators in performance management. The main purpose of this study is to establish the performance measurement indicators of medical industry based on the Input-Process-Output model. We use the Delphi method to determine the critical indicators in the performance evaluation model. First, we use literature review and experts interview to develop 3 dimensions, 13 evaluation items and 141 indicators. Furthermore, 19 experts were interviewed to help determining the critical performance management indicators for hospital. The result of Delphi method consists of 3 dimensions: Input dimension includes 4 evaluation items (Human Resources, Staffing, Equipment and Environment and Medical records department) with 33 indicators. Process dimension includes 6 evaluation items (Outpatient, Emergency Medical Service, Inpatient, Anesthesiology Department, profession of medical treatment and Patient Coordination) with 69 indicators. Output dimension includes 3 evaluation items (medical diagnosis, medical efficiency and Patient’s satisfaction) with 34 indicators. After two turns of response, come out to the important level of performance management evaluation items and indicators. The model can help the reference of performance management for hospital management personnel to improve medical performance and make strategic decision.
Hsieh, Ping-Chih, and 謝秉志. "IPO Timing in Taiwan Stock Market: Evidence from the Survival Analysis Model." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/b6yype.
Full text國立中興大學
財務金融系所
99
For the IPO issues in the past, most of papers focus on the issues of issuing at discount and long-run performance. There aren’t many literatures focus on the timing of IPOs. Recently, the studies , such as Bouis(2009), Boehmer and Ljungqvist (2004) started to shed the lights on the issue of IPOs by using survival analysis methods. In this paper, we use survival analysis to examine the relationship between the willingness of IPO and market factors in Taiwan emerging market which have a different IPO policy with US market. The results show that future value of stock market and the number of IPO company that go public in the same period are tend to move statistically significant in the same direction with hazard rate of IPO, market return and volatility are negative correlated with hazard rate of IPO. By using survival analysis, one can get more and clearer information about timing of IPOs.
Chiang, Yao-ju, and 蔣曜如. "The Factors in IPO Underpricing: Net Initial Return And Threshold Model in Variables." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/68768288591970384749.
Full text義守大學
管理研究所碩士班
93
This paper investigates the factors influencing IPO underpricing of the firms listed in Taiwan Stock Exchange corporation from August, 1997 to December, 2004. There are several features of this paper. First, we study two new factors, independent board directors and supervisors and first political party transition in Taiwan. Then, we study whether there is structure change in the influencing pattern as the firm size increases. Furthermore, we construct the “net initial return,” which we take the average return rate of listed companies into account, to measure the extent of IPO underpricing. Our foundational findings as following: First, there is a structure change of influencing gross (net) initial return when firm size is 6,900 (9,000) million NT dollar. Distinct from other literatures, we find that the relationship between market momentum and net initial return of the IPO stock of smaller firm is significantly negative, and this phenomenon implies that the return holding the IPO stock of smaller firm will be less than the average return holding listed companies as a bull market. In addition, whether smaller or larger firm size, IPO firms with independent board directors and supervisors will have more gross (net) initial return, and first political party transition has positive influence on gross (net) initial return of smaller firm.
Yen, Weu-Chih, and 顏偉志. "A Research on Pecking Order Model and Capital Structure of IPO Firms in Taiwan." Thesis, 1998. http://ndltd.ncl.edu.tw/handle/93406632601604771121.
Full text國立臺灣大學
財務金融學系研究所
86
The mainstreams of capital structure researches are static trade off frmaework and the pecking order framework.The former emphizes that firms have their targeted capital structure and move toward the target in the long run.But the pecking order theory suggests that : 1.firms use internal sources of fund first if need to raise fund 2.firms prefer debt to equity if external financing is required. Therefore, there is no targeted capital structure in a firm. The objective of the thesis is to test the explaining ability of the pecking order model in Taiwan and to make relative researches of Taiwanese firms. Because Myers & Majluf(1984) suggested that asymmetric information is a major element of pecking order model, I select the firms that went public in 1992 as my sample.There are total 34 firms and covering 12 industries.It is because that their short track records are likely to make them to face greater asymmetric information problems than other firms. There are 2 steps in the research: First,I use the Logit regerssion analysis to test the above 2 points of pecking order model.Second, I run the nested causality to identify the relationship between financial variables and the capital structure in a firm and to make a comparison with the output of Logit regression analysis. The empirical results indicate that: 1.firms in Taiwan do not follow the pecking order model 2.we can not find strong suppout for the static trade-off model In short, neither the pecking order model nor the static trade- off model can explain the financing decisions in Taiwan completely. It may reflect the unique of financing decisions and the importance of issuing public equity for Taiwanese firms.
Huang, Yi-Jen, and 黃奕禎. "A Study of the Factors Influencing Knowledge Sharing and Team Effectiveness in the Virtual Team Based on IPO Model." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/q2vv2r.
Full text國立中正大學
資訊管理系研究所
104
In the environment highly dependent on the Internet, the members of a virtual team have different skills and play different roles in the team. The members in different locations are integrated through the media of information technology and accomplish the mission of the organization together. Such virtual operational mode is with high flexibility and efficiency. Therefore, it is thriving and rapidly adopted by many companies. The management of corporations has entered a brand-new virtual era. In such environment of the Internet, with the IPO model of team effectiveness, the study develops the questionnaire of relationship quality, trust, self-efficacy, and flow in the team level to discuss the influence of these factors on knowledge sharing and team effectiveness in the virtual environment. It is hoped to understand the brand-new keys to success and value of these factors in the era of the virtual knowledge economy. The study has found that emotional trust, relationship quality, and computer self-efficacy in the team have a positive influence on knowledge sharing. Cognitive trust does not have a significant influence on knowledge sharing. Knowledge sharing has a significant influence on team performance. Besides, in terms of mediating effect, knowledge sharing has some mediating effect on team trust, emotional trust, relationship quality, computer self-efficacy, and team performance. Through the IPO model, we can clearly understand the important angles of trust, relationship quality, and computer self-efficacy in the input dimension, then deal with the transformation of the process dimension through knowledge sharing, and finally conclude that both performance and viability have a significant influence on the team performance of the output dimension.
Shih, Hui-Chuan, and 施惠娟. "The Study on the Job Characteristics of Emotional Labor and Responding Strategies of Employees: Explained by an IPO Model." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/07494458969013609908.
Full text國立雲林科技大學
企業管理博士班
97
To study the interactive relationships between job characteristics and responding strategies of workers who work under emotional labor, understand psychological process of emotional labor workers, clarify the level issues for the development of emotional labor field, and verify the impact of psychological factors to affective distribution in the emotional labor field (Grandey, 2003), this research processes two researches. Study I selected samples from workers of printing industry, the executive authorities of the Government, and hospitals. The main purpose of research one is to develop the scale. Study II uses case study method to investigate nurses in a Dept. of Health Public Hospital Consortium located in the central section of Taiwan. The focus of Study II is to verify the fact that workers of emotional labor are affected by situations of emotional labor, and then make psychological strategies for responding to the varying situations to adjust their mentality, which can help protect them from becoming emotional exhaustion, depersonalization, or less accomplishment. The research results are consistent with the foci of this research. First, only through the workers’ strategical psychological adjustments responding to the situations of emotional labor, can the situations of emotional labor affect the workers’ levels of depersonalization. Second, individuals’ surface acting, the responding strategies toward the situations of emotional labor, can effectively decline their levels of depersonalization. That is, the input factors set up by this research, which are the four emotional labor situations, have significant impacts upon the process factors, which are the emotional labor workers’ psychologically responding strategies; process factors have significant impacts upon output factor, the depersonalization. In sum, the full mediation effect was proved to be true in Study II, but the moderating effect of social support does not exist. Finally, suggestions for future researches and the practical implication are discussed in the section of discussion and conclusion.
LIN, GUO-WEI, and 林國維. "A Case Study of Work Stress and Emotional Labor Management toward a Brand Name Beverage Chain Stores in Taiwan: An IPO Model Approach." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/mh8pyb.
Full text國立雲林科技大學
企業管理系
106
Since the mid-1970s, the service industry in Taiwan has grown rapidly with the improvement of the standard of living of the people. In 2016, the service industry accounted for 63.15% of GDP, accounting for 59.17% of the total employment. It shows that the service industry has become the main income of economic in Taiwan. The service industry has reached an era of intense competition. Many companies' strategies are service differentiation, and they must provide advantages that are not easily imitated and cannot be replaced by the machine. Employees are the company's most valuable assets. Employees must have extremely high emotional management, and they need to provide perfect service attitudes. In addition, they need to face the stress of work tasks. If employees do not properly relieve stress and get assistance, there is a detrimental vicious circle for both the company and the employees. The companies must help employees in improving the stressful working environment and emotional workload. The companies must train their employees to demonstrate appropriate emotions to serve customers. The main purpose of the research is to understand on relationship between work stress and emotional labor in the service industry. Taking the staff of a famous chain coffee shop as the research object, and taking seven sampled with staff and supervisors through a typical survey method. In addition, 75 online questionnaires were collected to sample from other stores. The research studied on work stress diagnosis and stress management.
Pina, Joana Machado Aires de Sousa, Ana maria Couto Jardim, António Pedro Pedrosa Pegado Pereira, and Duarte Manuel da Mota Viana. "Consulting project for the implementation of a patient proximity service in Instituto Português de Oncologia de Lisboa Francisco Gentil E.P.E." Master's thesis, 2019. http://hdl.handle.net/10362/69598.
Full textDuarte, Ana Beatriz Carvalho. "Farfetch IPO: how far can it go? How much can it fetch?" Master's thesis, 2019. http://hdl.handle.net/10362/71309.
Full text