Dissertations / Theses on the topic 'Interviewing techniques'

Background: In Canada, only 15% of adults meet the physical activity guidelines (Colley et al., 2011). As regular physical activity has been demonstrated to substantially improve physical and mental health (Naci & Ioannidis, 2013; Schuch et al., 2016), a wealth of physical activity promoting interventions have been developed and evaluated (Kahn et al., 2002; Prince et al., 2014). Physical Activity Counselling (PAC) is one of these and has been shown effective in increasing physical activity motivation and behaviour (Fortier et al., 2011). However, the active ingredients of PAC have never been reported in detail, thus limiting our potential for understanding its effectiveness and to allow for its replication. Recently, taxonomies have been published for characterizing behaviour change techniques (BCTs) and Motivational Interviewing (MI) techniques in interventions (Hardcastle et al., 2017; Michie et al., 2013). Due to its novelty, no studies to date have used the MI technique taxonomy to report interventions. Purpose: To investigate the behaviour change techniques (BCTs) and Motivational Interviewing (MI) techniques applied in PAC sessions delivered by student-counsellors. Methods: PAC 1 and PAC 2 sessions delivered by 11 student-counsellors were double coded for identification of BCTs and MI techniques, for a total of 22 video recorded sessions. Two trained coders rated the presence of BCTs and MI techniques using the Behaviour Change Technique Taxonomy v1 (BCTTv1) and the table of MI techniques. Inter coder agreement was assessed using Cohen’s kappa and the prevalence- and bias-adjusted kappa (PABAK) statistic. Results: Overall, 29 BCTs (on 93) and 27 MI techniques (on 38) were reliably coded across the sampled PAC sessions (Cohen’s k =.81, PABAK=.91). Popular BCTs included 3.1 Social support (unspecified), 1.1 Goal setting (behaviour), 1.4 Action planning, whereas OARS skills (i.e., open-ended questions, affirmations, reflective and summary statements) and 24. Emphasize autonomy were the predominating MI techniques. On average, 5.7 BCTs and 9.5 MI techniques were recorded per session. Conclusions: Findings of this study provide a first detailed report of a PAC intervention and have important implications for PAC training and replication. Future research in this area specifically looking at the quality of application of the techniques and the influence of use and quality on physical activity behaviour over time is recommended.

This research was designed to examine two broad issues in relation to the investigative interviewing of children (aged 9 to 13 years) with mild and moderate intellectual disabilities. First, how do children with intellectual disabilities perform (relative to children matched for chronological and mental age) when recalling an event in response to various questions? Second, what question types and interview strategies do police officers and caregivers use to elicit accurate and detailed accounts about an event from children with intellectual disabilities? The rationale for exploring each of these issues was to determine possible ways of improving the elicitation of evidence from children with intellectual disabilities. While children with intellectual disabilities constitute a high proportion of all child victims of abuse (Conway, 1994; Goldman, 1994; Morse, et ah, 1970), they rarely provide formal reports of abuse and of those incidents that are reported, few cases progress to court (Henry & Gudjonsson, 1999). Study 1 used a standard interview protocol containing a variety of questions and an interview structure commonly used in investigative interviews. Specifically, the memory and suggestibility of eighty children with either a mild and moderate intellectual disability (M age = 10.85 years) was examined when recalling an innocuous event that was staged at their school. The children's performance was compared with that of two control groups; a group of mainstream children matched for mental age and a group of mainstream children matched for chronological age. Overall, this study showed that children with both mild and moderate intellectual disabilities can provide accurate and highly specific event-related information hi response to questions recommended in best-practice guidelines. However, their recall was less complete and less clear in response to free-narrative prompts and less accurate in response to specific questions when compared to both mainstream age-matched groups. Study 2 provided an in-depth analysis of the types of questions and strategies used by twenty-eight police officers and caregivers when interviewing children with either mild or moderate intellectual disabilities (M age = 11.13 years) about a repeated event that was staged at their school. The results revealed that while the approach used by the police officers was generally consistent with best-practice recommendations (i.e., their interviews contained few leading, coercive or negative strategies), there were many ways in which their approach could be improved. This study also showed that the caregivers used a high proportion of direct and negative strategies to elicit information from their children. Even when caregivers used open-ended questions, their children provided less event-related information than they did to police interviewers. The results of both studies were discussed in relation to current 'best-practice' guidelines for interviewing children and recommendations were offered for improving the quality of field interviews with children who have intellectual disabilities.

The investigative interviewing of eyewitnesses is an important part of the judicial system and is essential in police investigations to identify culpable parties. However, interviewing witnesses to elicit accurate recall is not without some flaws (Ainsworth, 2002). Researchers have acknowledged that recall of information is a complex process vulnerable to variables which impede the retrieval of accurate information (Gudjonsson, 1996; Loftus, 1979; 1992). To improve witness recall, psychologists developed the Cognitive Interview (CI) procedure to help interviewers retrieve more correct information from witnesses (Fisher & Geiselman, 1992). The use of the CI has been shown to increase accuracy in many populations (Memon, Holley, Wark, Bull, & Koehnken, 1996; Milne & Shaw, 1999). However, there are some criticisms of the CI. For example, the CI may cause confusion for witnesses (Kebbell, Milne, & Wagstaff, 1999), takes longer to administer than a standard police interview (Croft, 1995) and contain components which are reported to undermine the effectiveness of this procedure (Boon & Noon, 1994). This research program utilised three studies in a multimethod approach to evaluate investigative interviewing procedures, from an experimental and applied perspective. The overarching aim of this research was to identify a parsimonious, effective and efficient interview procedure which overcame some of the limitations recognized in the CI. The first study employed an experimental methodology to test the effectiveness of the CI and two alternative versions of the CI, to determine which interview procedure resulted in the most correct and least incorrect amounts of information being elicited from student witnesses to a road incident stimulus. Results indicated that the truncated group utilizing mnemonics Tell All and Reinstate Context elicited as much correct and less incorrect information than the ‘Full CI’ group, and took less time to administer. Study Two examined the perceptions of the interview procedure from the witnesses’ perspective. Witnesses were asked to complete a questionnaire which was designed to investigate what the participants thought about how the interview was conducted. Results indicated that, overall, the witnesses found that the interviewers engaged in practices and behaviours at a similar skill level and appreciated the rapport building and clarity of the interviewers. A content analysis revealed that the witnesses favoured some mnemonics over others. The qualitative statements made in regard to questions in the questionnaire are presented. Study Three used a triangulation methodology to determine what the Queensland Police Service officers were currently trained in and practising in the field. Secondary sources, a questionnaire, focus group and case study methodologies were used to make this determination. Findings indicated that there were areas where the police service could improve training of officers to help facilitate interviewing of witnesses. The integration of the findings from the three studies will help to inform the current state of research in the area of investigative interviewing. In particular, this research provides a target examination of interviewing practices in a sub-section of the Queensland Police Service. The findings from the three studies were used to identify an interview procedure which obtained more correct information, did not gain an increase in incorrect information, reduced the time required to conduct the interview, was not confusing for the witnesses, or the officers, and contained no inherent problems for the judicial system. Further recommendations are made for the use of interview protocols for investigative interviewing of road incidents.

While confessions are a powerful form of evidence, innocent people sometimes confess to crimes they did not commit. Many researchers have studied false confessions through laboratory experiments with university students or by focusing on proven cases of false confession. These approaches have led many researchers to form a conceptual framework that law enforcement interrogative methods are a key cause of false confessions. A gap exists in the literature as few researchers have queried law enforcement about false confessions or consulted with officers who specialize in interrogation. For this study, a qualitative case study approach was used to explore the experiences of 13 federal law enforcement polygraph examiners who specialize in interrogation. Telephone interviews were conducted regarding their approach to criminal interrogation, their experiences with false confessions, and the circumstances when false confessions were elicited. NVivo software was used to organize the data. Common themes in interview responses were identified and reduced to a simplified format that could be understood in the context of the research questions. The themes identified that participants conduct themselves professionally, they treat criminal subjects respectfully, they avoid unethical interrogative practices, and false confessions result from individual subject characteristics and police misconduct. No participants reported eliciting a false confession. These findings suggest that false confession researchers may have a biased view of how law enforcement officers interrogate due to their overreliance on laboratory experimentation and their focus on false confession cases. This study promotes positive social change by increasing truthful confessions, decreasing false confessions, and providing a more accurate view of what occurs during real world criminal interrogations.

Syftet med denna uppsats är att jämföra manliga och kvinnliga programledares intervjuteknik i morgonprogrammet Gomorron Sverige. Under de 150 år som intervjun har utvecklats är den idag ett av journalistikens viktigaste redskap. Uppsatsen är baserad på teorier om hur man uppnår en bra intervjuteknik genom olika knep, samt teorier om genus inom journalistiken där den manliga och kvinnliga dikotomin diskuteras. Vi har valt att använda oss av metoden kvalitativ intervjuanalys, där vi har tagit fram frågor från teorierna och som vi sedan ställt till vårt material. Våra resultat visar att det finns många likheter i mäns och kvinnors intervjuteknik. Resultaten visar även att kvinnliga programledare har mer makt över intervjun genom sina frågor och hur de agerar. De manliga programledarna ger intrycket av att de fortfarande är en del av den manliga dikotomin inom journalistiken. De visar tecken på typiska manliga egenskaper. Vår slutsats är att kvinnliga programledare strävar efter att motverka dikotomin inom journalistiken. De manliga programledarna arbetar fortfarande på samma sätt som de alltid har gjort.
The purpose of this essay is to compare the interviewing techniques of male and female TV- hosts in the morning show Gomorron Sverige. Since the 1830s the interview has developed into one of the most important tool in today’s journalism. This essay is based on theories that focus on how you achieve a successful interview using different techniques. In addition, theories on the influence of gender in journalism are discussed with an emphasis on the male and female dichotomy. We have chosen to use a qualitative method of interview analysis, where we have constructed questions based on the theories, which were thereafter posed to our material. Our results indicate that there are many similarities in male and female interview technique. The results also show that female TV-hosts gave the impression of being more powerful in the interviews through their choice of questions and their demeanor. The male TV-hosts gave the impression of still being a part of the male dimensions in journalism. They show signs of typical male qualities. We conclude that female TV-host aim to tear down the divide between the male and female dichotomy in journalism, whereas the male TV-hosts continue to work in the same way they always have.

This study focuses on the development, implementation and evaluation of a research-based legally defensible forensic interview protocol for social workers in South Africa in order to improve the social worker's knowledge, understanding and skills regarding forensic assessment interviews in the field of child sexual abuse. The motivation for the study has its origin in the fact that current legislation in South Africa requires that all cases of alleged sexual abuse have to be reported to either social workers or the South African Police Service. Social workers often find themselves having to deal with allegations of sexual abuse, and are faced with the challenging task of conducting assessment interviews, where the result of such interview will be a determining factor in the final outcome of the legal proceedings. The research problem is that there is currently no national research-based forensic interview protocol for social workers in South Africa. A quantitative research approach was followed. Applied research was used to address immediate problems that are encountered by professionals in practice. Intervention research was used as research methodology. The quasi-experimental design was applied where a comparison of two groups were done. The hypothesis formulated for this study is: If this interview protocol will be applied in cases of alleged sexual abuse against children of the middle childhood, it would facilitate the disclosure in a more legally acceptable and defensible manner. An interview protocol with seven definite phases was developed. A self-developed checklist consisting of 119 fundamentals compiled from comprehensive literature study, consultations with experts and extensive experience of the researcher, was used as a measuring instrument. The researcher applied the newly developed interview protocol with ten girls (experimental group) in the middle childhood who have allegedly been sexually abused. The interviews were audio-recorded and evaluated by means of the self-developed checklist. An independent social worker also interviewed ten allegedly sexually abused children (comparison group) of the same age and gender as the experimental group. This social worker, however, made use of her own interview protocol. She represents the social workers in South Africa. The interviews were also audio-recorded and evaluated by means of the self-developed checklist. An independent professional person coded a sample of 50% of all interviews. All data were submitted to the Department Statistics of University of Pretoria who has done the statistical analysis. In chapter two the phenomenon of child sexual abuse is discussed and aspects that interviewers need to take in consideration were highlighted. In chapter three all aspects of child development are discussed. Developmental issues which need to be accommodated during forensic interviews are explored. Chapter four focuses on interview techniques in the forensic context, and international guidelines on forensic interviews were explored. This information was used to develop the proposed forensic interview protocol. In chapter five the proposed seven-phase forensic interview protocol was discussed. In chapter six all the data that was collected was quantified, analysed and interpreted with the assistance of the Department of Statistics of the University of Pretoria. The statistical analysis showed that in five of the seven phases a statistically significant difference was found between the experimental and comparison groups. The results suggest that the seven-phase forensic interview protocol was successfully implemented, and could be considered a new development and thus a contribution to the social work profession. However further research with a larger sample of children is needed. Conclusions and recommendations (chapter 7) of this study are put forward in accordance with the process that was followed in developing and implementing the interview protocol which would assist social workers when dealing with alleged victims of child sexual abuse.
Thesis (DPhil)--University of Pretoria, 2007.
Social Work and Criminology
unrestricted

Thesis (M.A.)--West Virginia University, 2004.
Title from document title page. Document formatted into pages; contains viii, 76 p. : ill. Includes abstract. Includes bibliographical references (p. 40-43).

Thesis (Ph. D. (Social Work)) --University of Limpopo, 2018
Child sexual abuse is a serious social and health issue that affects people worldwide. A variety of professions is trying to address this problem. It has numerous consequences, such as psychological, physical, social and emotional effects. An integral part of fighting child sexual abuse is disclosure. Forensic social work has been introduced in South Africa recently to facilitate the disclosure of child sexual abuse. This study aimed at evaluating the effectiveness of interviewing techniques with the Black child during forensic social work assessments in a South African perspective. The ecosystems theory was used in this research study to zoom into the nature of child sexual abuse and the environmental systems in South Africa that may affect the effectiveness of the interviewing techniques during forensic assessments with Black children. The study employed qualitative and evaluation designs. Non-probability sampling and probability sampling methods aided triangulation. Stratified random sampling, purposive sampling and convenient sampling techniques were followed to select fourteen (14) forensic social workers in South Africa. Out of these forensic social workers, thirteen (13) were females and one (1) was a male. Data were collected by means of a literature review and semi-structured in-depth interviews guided by an interview schedule with open-ended questions. The collected data were analysed thematically with the help of the Nvivo programme. The study revealed that rape is the most common sexual offence against Black children that forensic social workers across South Africa address. For the purpose of this research, rape is defined in accordance with the Criminal Law (Sexual Offences and Related Matters) Amendment Act 32 of 2007. Other sexual offences such as sexual assault, sexual grooming, and sexual exploitation/labour are barely reported because some South African communities regard them as minor things or taboos that could be addressed within families. As a result, they are not given the same recognition as rape in South Africa. Forensic social workers therefore have fewer such cases. The study also revealed that child pornography or exposing children to explicit sexual materials takes place more in urban areas than in rural areas, and as a result, it is not assessed among Black children in rural areas. This study further reveals that the disclosure of child sexual abuse is a process where children only disclose to someone whom they trust. In this regard, the environment where children are raised contributes to the disclosure of child sexual abuse. In rural areas, child xiv sexual abuse is mostly disclosed accidentally. Children from urban areas disclose more deliberately. Findings point to factors such as fear of the perpetrator, relationship with the perpetrator, boundaries of culture, the environmental setting, fear of embarrassment and shame, age of the child, language competency, poverty and the South African justice system as factors that play a role in disclosure of child sexual abuse during forensic social work assessments. In the facilitation of the disclosure of child sexual abuse, there is a variety of dynamics that professionals should be watchful of that may influence the disclosure rate. Personal characteristics of the child and the interviewer may affect disclosure of child sexual abuse during forensic interviews. For forensic social workers to ensure the protection of children and the conviction of perpetrators in child sexual abuse cases, they have to conduct skilful forensic interviews. There are specific interviewing techniques that aid disclosure. Some of these techniques appear to be very effective at eliciting detailed and accurate disclosures. Research reveals that in South Africa, cultural background, developmental level, language barriers and the manner of questioning children have an impact in the effectiveness of interviewing techniques during the assessments of allegations of child sexual abuse. Techniques should be contextualized in terms of cultural backgrounds and one should consider developmental level (age in particular), types of questions and language of the child, especially for Blacks. Once again, the disclosure of sexual abuse is a process with definable phases and characteristics. Many children find it difficult to talk about their sexual abuse experiences. It is therefore imperative that forensic social workers have an understanding of the diagonal process of disclosure when conducting forensic assessments. Forensic social workers have to be watchful of varied dynamics that are likely to affect the disclosure rate. The findings reveal that personal characteristics of the child and the interviewer, communication skills, blind assessments and informed allegation interviews have an impact on making the interviewing techniques effective during the disclosure of child sexual abuse. As a result, the study recommends that the forensic social worker should come to the developmental level of the child, speak the language of the child or use interpreters for the child to understand, and follow blind assessments interviews as opposed to informed allegation interviews. However, informed allegations interviews are recommended when assessing children below the age of four (4) years.

This research investigates the communication abilities of children who are exposed to criminal investigations because a crime was committed against them or they have witnessed a crime happening to another person. The study also determines how crime detectives can maximise their efforts in obtaining evidence from such children with the help of an interview as a technique to elicit information. The aim of the research was to understand the behaviour of children, so that more effective investigative interviews can be undertaken with child victims. The researcher wanted to identify the communication challenges associated with obtaining information from child victims and possible ways to overcome such challenges. It was found that the developmental stages of children, the manner in which interviewers/investigators conduct themselves during child interviews and the amount of knowledge possessed by interviewers to elicit information in a legally defensible manner are central to child victim interviews.
Criminology and Security Science
M. Tech. (Forensic Investigation)

碩士
正修科技大學
資訊管理研究所
101
This study is to develop a computer assisted personal interviewing (CAPI) system for supporting the personal interviewing approach with mobile devices. This approach enables interviewers to collect respondents’ response more precisely and to return data to manager center more quickly. This study adopts the mobile system technology to establish a manage system (MS) and a mobile application (APP) by using the ASP.NET and Android system to manage interviewers and data promptly. In the CAPI system, the managers use the MS to generate specific questionnaire and its options. In order to adapt the network environment, the online and offline processes are adopted for the APP system. In the online process, APP could connect with the MS and sync the specific questionnaire to SQLite database by the internet. In the offline process, the personal interviewing data could be saved in the APP SQLite database. These data could be synced afterward to the MS when the internet is available. The MS and APP system are developed according the structured systems analysis and design method. This developing process comprises five steps of software development life cycle. There are four expectable outcomes: 1) it can avoid interviewers to record the wrong data; 2) the mangers can control the processes of country-wide interviewers promptly; 3) the multimedia audio and video can be included in the CAPI system; 4) the paper waste can be reduce in the personal interviewing processes.

This research paper has examined the validity of the Forensic Assessment Interview Technique (FAINT). FAINT is a specific interview process - accepted and in current use - integrating the works of this researcher with the works of John Reid, Richard Arther, and Avinoam Sapir. The FAINT technique involves the evaluation of nonverbal behavior, projective analysis of unwitting verbal cues, and statement analysis. The fundamental hypothesis of FAINT is that truthful and deceptive criminal suspects differ demonstrably in their nonverbal, verbal and written communication, when asked to respond to a structured format of interview questions. FAINT maintains that these differences are observable and can be quantified to allow forensic interviewers to make accurate determinations of a suspect's involvement in a crime. This research has examined the validity of the technique as measured by a traditional, unweighted 3 point scale and a weighted scoring system (an issue being researched in this paper) comparatively used for determining truth or deception. This dissertation reports the results of both scoring systems, as well as a comparison between them and the historically used Behavioral Analysis Interview (BAI) that was developed by John E. Reid.
Criminology
MA (Criminology)

With this study, the researcher wants to establish whether investigators are able to effectively interpret, report on, or pay cognisance to body language during interviews, and whether they are sufficiently trained therein. Knowledge of body language can provide the interviewer with vital clues during the interview process. Regardless of the availability of numerous literatures on nonverbal behaviour in interviewing, the application of this knowledge is lacking among investigators. An empirical research design and a qualitative research approach were used for this research. National and international literature sources were consulted, and the researcher conducted interviews with two experts, knowledgeable investigators and semi-structured interviews with detectives from the East London South African Police Service (SAPS) and forensic investigators from the Special Investigating Unit (SIU) in East London. The importance of the skill of interpreting body language during forensic interviewing was established. Evidently, many investigators do not apply their knowledge and skill to enhance the outcomes of a forensic interview.
Criminology and Security Science
M. Tech. (Forensic Investigation)

The interview is considered to be a critical technique in the therapeutic process. The effective (and by implication, the ineffective) use thereof determines to a great extent the outcome of the therapeutic process. Training in therapeutic interviewing forms an integral part of the training of counsellors and therapists. This study was prompted by BEd (Specialisation in Guidance and Counselling) students' need for a structured and systematic approach to training in therapeutic interviewing skills. A literature study of the phenomenon therapeutic interviewing revealed firstly that the skills needed for effective therapeutic interviewing can be identified and operationally defined and secondly that these skills can be systematically trained. Having a repertoire of interviewing skills is however not a guarantee that therapy or counselling will have a positive outcome. The therapist must be able to create a therapeutic relationship with the client and in this regard the therapist's personality and attitudes, including empathy, warmth, respect, genuineness and unconditional positive regard for the client, are of major importance in helping to create an atmosphere wherein the client can feel free to discuss his problems and innermost feelings and thoughts. In the design of a model to train therapeutic interviewing, consideration must be given to both content and procedure. Not only were interviewing skills addressed in this model, but also skills to communicate empathy, warmth, respect, genuineness and unconditional positive regard. For the purposes of this study, the therapeutic interview was divided into six stages. Skills used in each stage were identified, defined and discussed. A pilot study was conducted to evaluate the effectiveness of the training model. Subjects were trained in accordance with the proposed training procedure. In order to evaluate the subjects' progress and thus also the effectiveness of the training procedure, each subject's pre- and post-training interviews were compared. An evaluation scale was designed for this purpose. The results of the pilot study indicated an improvement in the subjects' interviewing skills. It is hoped that this study will pave the way for innovation in the training of counsellors and therapists in therapeutic interviewing.
Die onderhoud word as 'n kritieke tegniek in die terapeutiese proses beskou. Die effektiewe (en by implikasie, die oneffektiewe) gebruik daarvan bepaal tot 'n groot mate die uitkoms van die terapeutiese proses. Opleiding in terapeutiese onderhoudvoering vorm 'n integrale deel van die opleiding van terapeute en voorligters. BEd (Spesialisering in Skoolvoorligting)studente het 'n bepaalde behoefte aan 'n gestruktureerde en sistematiese benadering tot die opleiding van terapeutiese onderhoudvoeringsvaardighede uitgespreek. 'n Literatuurstudie oor die fenomeen terapeutiese ondemoud het eerstens aan die lig gebring dat vaardighede onderliggend aan die terapeutiese onderhoud geidentifiseer en operasioneel gedefinieer kan word en tweedens dat hierdie vaardighede sistematies aangeleer kan word. 'n Repertoire van onderhoudvoeringsvaardighede is egter nie 'n waarborg dat terapie 'n positiewe uitkoms sal he nie. Die terapeut moet 'n terapeutiese verhouding met die klient kan stig en in hierdie opsig is die terapeut se persoonlikheid en sy houding van empatie, warmte, respek, egtheid en onvoorwaardelike agting van kritieke belang in die skep van 'n atmosfeer, waarbinne die klient vry kan voel om sy probleme, diepste gevoelens en gedagtes te kan bespreek. In die ontwerp van 'n model vir opleiding in terapeutiese onderhoudvoeringsvaardighede moet aandag aan beide inhoud en opleidingsprosedure geskenk word. In hierdie model word nie net die vaardighede vir terapeutiese onderhoudvoering aangespreek nie, maar ook vaardighede om empatie, warmte, respek, egtheid en onvoorwaardelike positiewe agting aan die klient te kommunikeer. Vir die doeleindes van hierdie studie is die terapeutiese onderhoud in ses fases verdeel. Vaardighede wat in elke fase gebruik word, is gerdentifiseer, gedefinieer en bespreek. 'n Loodsondersoek is ondemeem om die effektiwiteit van die opleidingsmodel te evalueer. Proefpersone is aan die hand van die voorgestelde opleidingsprosedure opgelei. Ten einde die proefpersone se vordering en so ook die effektiwitieit van die model te evalueer, is elke proefpersoon se voor- en naopleiding onderhoude vergelyk. 'n Evalueringsskaal is vir hierdie doel ontwerp. Die resultate van die loodsondersoek het getoon dat die proefpersone se onderhoudvoeringsvaardighede verbeter het. Die hoop word uitgespreek dat hierdie studie die weg sal baan vir vernuwing in die opleiding van voorligters en terapeute in terapeutiese onderhoudvoering.
Psychology of Education
D. Ed. (Psychology of Education)

Indiana University-Purdue University Indianapolis (IUPUI)
This study examines the essential features of women’s experiences as members of a service association. It uses a qualitative method to understand how women make meaning from their membership in an all-female association and a mixed-gender association. The experiences were examined in comparative contexts. The study finds three common features in each association: joining, volunteering, and leading. In the mixed-gender association, women also experienced a process of assimilating into membership activities. The study provides scholars and association practitioners insights into the complex blend of members’ personal and professional interests with implications for membership recruitment and retention.