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Journal articles on the topic 'Internet of service'

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Author: Grafiati

Published: 10 March 2023

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1

Sadiku, Matthew N. O., Mahamadou Tembely, and Sarhan M. Musa. "Internet of Services." International Journal of Advanced Research in Computer Science and Software Engineering 8, no. 5 (June 2, 2018): 91. http://dx.doi.org/10.23956/ijarcsse.v8i5.678.

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The Internet of Things could be a short-lived phrase since it will soon become the Internet of Services (IoS). IoS is a major pillar of the future Internet because it presents everything on the Internet as a service. The Internet of Things (IoT) will become the enabler of IoS as we move into the service era. Different hardware configurations will enable different kind of services. This paper provides a brief introduction into the Internet of Service.

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2

Veil, Michael, Rainer Behr, and Christoph Ackert. "Service im Internet." Bankmagazin 50, no. 2 (February 2001): 44–46. http://dx.doi.org/10.1007/bf03229934.

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3

Akkucuk, Ulas, and Behcet Teuman. "Assessing service quality in online banking services." Problems and Perspectives in Management 14, no. 2 (June 6, 2016): 183–91. http://dx.doi.org/10.21511/ppm.14(2-1).2016.07.

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Service quality and the effective measurement of service quality on the Internet have been drawing much attention lately with the increasing use of the World Wide Web. Researchers and managers focus on the construction of scales to measure electronic service quality, which assess customer satisfaction and loyalty as an ultimate goal. E-S-Qual is the most recently developed and popular e-service quality measurement technique on which there are quite a number of research studies. In this study, existing literature on service quality scales and the E-S-Qual scale is reviewed. A modified scale is also proposed suitable for the online banking sector

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4

Yin, Hexiao. "Role of Artificial Intelligence Machine Learning in Deepening the Internet Plus Social Work Service." Mathematical Problems in Engineering 2021 (November 6, 2021): 1–10. http://dx.doi.org/10.1155/2021/6915568.

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The traditional social work services are mainly visits which have some problems such as inconvenient information circulation, unreasonable resource allocation, and low service efficiency. To improve these problems, Internet plus is used to reform social work services and form an Internet plus social work service mode. Although this model has a very good improvement effect on social work service, with the rapid increase of the number of social work services and the rapid growth of the number of volunteers, this model has limitations in the arrangement of social work services and volunteer management. Therefore, based on this model, with the help of machine learning, the Internet plus social work service mode can be deepened by using machine learning to manage social services and volunteers. Internet plus social work service is the main problem in this paper. The Internet plus social work service mode is formed. Then, the deepening role of machine learning in Internet + social work service is discussed, and some problems in Internet plus social work service mode are improved. Internet plus social work service mode can better improve the problems in traditional social work service. The paper also uses machine learning to further optimize the mode of Internet plus social work service, which has a good application in social work service prospects.

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5

Uloaku, Ikegwuiro, Patience. "Application of Internet for Service Delivery in Selected Special Libraries in Kaduna Metropolis." European Scientific Journal, ESJ 13, no. 7 (March 31, 2017): 411. http://dx.doi.org/10.19044/esj.2017.v13n7p411.

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The study investigated the Application of Internet for service delivery in some selected special libraries in Kaduna state. The objectives of the study were to ascertain the kind of Internet services used in the special libraries; to ascertain the library services where internet is applied; to find out the extent of internet application in library services; to ascertain the level of satisfaction of the staff with the application of the Internet and to determine the factors that hinder the effective application of Internet in the libraries. Survey method of research was adopted. The population of the study was made up of 38 library staff from the four (4) selected special libraries. Descriptive statistical tools such as simple percentages and tables were used to analyze the data. The study revealed that the application of Internet to library services is not significantly high. The study also found out that the librarians derive satisfaction in the application of Internet in their library services because it helps for effective services delivery, though some factors were discovered to be a hindrance for effective application of the Internet in the special libraries which include: low bandwidth; poor funding; erratic power supply, technology obsolescence and high cost of connectivity and maintenance. The study recommends that Internet services should be adequately used by the special libraries in Kaduna metropolis in carrying out the housekeeping operations and services of the library; libraries administrations in Kaduna metropolis should make sure that there is steady power supply in the libraries for effective use of the Internet services for service delivery; The special libraries should make sure that Internet facilities are serviced regularly; and training of staff on for effective use of the Internet. The study concludes that special libraries in Kaduna metropolis are still on the verge of meeting up with the global perspective of ICT compliance. This notwithstanding, the Internet services are available in such a way that libraries can apply them to library service to enhance the quality of their service delivery.

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6

Conti, M., M. Kumar, S. K. Das, and B. A. Shirazi. "Quality of service issues in Internet Web services." IEEE Transactions on Computers 51, no. 6 (June 2002): 593–94. http://dx.doi.org/10.1109/tc.2002.1009145.

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7

Caswell, D., and S. Ramanathan. "Using service models for management of Internet services." IEEE Journal on Selected Areas in Communications 18, no. 5 (May 2000): 686–701. http://dx.doi.org/10.1109/49.842985.

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8

Tominc, dr Polona, and Richa Pandit. "Study of The Impact of Service Quality on Consumer Behavior in Internet Banking Services." Paripex - Indian Journal Of Research 3, no. 1 (January 15, 2012): 131–33. http://dx.doi.org/10.15373/22501991/jan2014/40.

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9

-J. Rehbehn, Kenneth. "Mobile Internet service management." Revue de l'Electricité et de l'Electronique -, no. 10 (2001): 50. http://dx.doi.org/10.3845/ree.2001.104.

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10

Jung, Nak-won, and Sung-Wook Kim. "High-speed internet service as Universal service." Journal of Digital Convergence 15, no. 2 (February 28, 2017): 11–25. http://dx.doi.org/10.14400/jdc.2017.15.2.11.

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11

Gang, Shuai. "On Internet Resources Service System Based on SN-Network Service Mmodel and SOA Framework." Advanced Materials Research 846-847 (November 2013): 1868–72. http://dx.doi.org/10.4028/www.scientific.net/amr.846-847.1868.

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In recent years, the number and size of Web services on the Internet have a rapid development. Industry and academia start to study the web service. In Internet resources, if the web cannot be found, the web service will become meaningless. So for web services, large-scale managements and problems are the keys of the study of Internet service resources. This paper studies large-scale distributed web services in network resources based on SOA architecture ideas. It also designs the unified management and organization system of ideological and political education which treat the ideological and political education as the content. It proposes SN network resource service model of ideological and political education. With the development and popularization of the Internet today, the study on Internet resources of ideological and political education in this paper provides a theoretical reference for the innovation of the ideological and political education.

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12

Hizam, Sheikh Muhammad, and Waqas Ahmed. "A Conceptual Paper on SERVQUAL-Framework for Assessing Quality of Internet of Things (IoT) Services." International Journal of Financial Research 10, no. 5 (June 10, 2019): 387. http://dx.doi.org/10.5430/ijfr.v10n5p387.

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Service quality possesses the vital prominence in usability of innovative products and services. As Technological innovation has made the life synchronized and effective, Internet of Things (IoT) is matter of discussion everywhere. From users’ perspective, IoT services are always embraced by various system characteristics of security and performance. A service quality model can better present the preference of such technology customers. The study intends to project theoretical model of service quality for Internet of Things (IoT). Based on the existing models of service quality and the literature on internet of things, a framework is proposed to conceptualize and measure service quality for internet of things. This study establishes the IoT-SERVQUAL model with four dimensions (i.e., Privacy, Functionality, Efficiency and Tangibility) of multiple service quality models. These dimensions are essential and inclined towards the users’ leaning of IoT services. This paper contributes to research on internet of things services by the development of a comprehensive framework for customers’ quality apprehensions. This model will previse the expression of information secrecy concerns of users related with Internet of Things (IoT). This research will advance understanding of service quality in modern day technology and assist firms to devise the fruitful services structure.

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Gaivoronski, Alexei A., Per Jonny Nesse, and Olai Bendik Erdal. "Internet service provision and content services: paid peering and competition between internet providers." NETNOMICS: Economic Research and Electronic Networking 18, no. 1 (May 2017): 43–79. http://dx.doi.org/10.1007/s11066-017-9114-x.

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14

Nishimatsu, Ken, and Akiya Inoue. "User Intent-Based Segmentation Analysis for Internet Access Services." International Journal of Strategic Decision Sciences 14, no. 1 (February 24, 2023): 1–21. http://dx.doi.org/10.4018/ijsds.318643.

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The Internet is available for almost all homes in Japan. During the diffusion stage of Internet access services, it was important to construct a model to evaluate the sensitivity for Internet access service attributes and estimate user service choice behavior to consider service sale strategies. However, as the demand for Internet access services reached saturation, the differences in service attributes among service providers became smaller, making it difficult to decide service sale strategies using conventional choice behavior models. Therefore, the purpose of this paper is to establish a method for extracting effective information for service sale strategies by focusing on user intentions and clarifying the differences in future intentions for current carriers or services with observable and unobservable factors concerned with user intention. The authors propose a framework for user intent-based segmentation to understand the current market structure and develop appropriate service sales strategies for each segment.

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15

Kim, Hee-Woong, Sumeet Gupta, and Yoon-Seung Jeon. "User Continuance Intention Towards Mobile Internet Service: The Case Of WiMAX in Korea." Journal of Global Information Management 21, no. 4 (October 2013): 121–42. http://dx.doi.org/10.4018/jgim.2013100107.

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The usage of mobile Internet service has been on the rise as more people become to use mobile devices. WiMAX, a mobile Internet service, was first commercialized in Korea in 2006. However, after first six months, a number of users discontinued the service and switched to other Internet services. Because customer retention is important for the success of any business, this research examines the factors that affect the continued usage of mobile Internet service. A user of a mobile Internet service is both a user of technology and consumer of services. Therefore, to examine the continued usage of mobile Internet service, the authors combine the value adoption model, representing the service consumer perspective, with the information systems continuance model, representing the technology user perspective. The study is conducted in the context of WiMAX. The data was collected from 200 WiMAX users. The model developed in this study is a unique contribution to theory as it discusses the continued adoption of a commercial information system.

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16

Wolfson, Adi, Dorith Tavor, and Shlomo Mark. "Are Internet-Based Services More Sustainable?" INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY 4, no. 1 (February 1, 2013): 129–34. http://dx.doi.org/10.24297/ijct.v4i1c.3118.

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The Internet has affected a revolution in our behavior and communication as well as in how we perceive and implement services. It offers new opportunities, like the self-service mode, a service operated mainly by the customer, which enables the more efficient and conscious use of resources, technologies, and knowledge, and thus an opportunity to imbue the service with sustainability. Yet, such a move does not occur in a vacuum, and it demands a corresponding behavioral shift by both provider and customer, who have the shared responsibility to educate themselves about, and to monitor, the sustainability of the service(s) in which they are interested. As such, it is the providerâ€™s duty to supply a sustainable solution while the customer, who has obtained the information necessary to rate the alternatives, should choose the most sustainable one.The power of internet-based services is not only in their availability and ease of operation, but also in the efficiency manifested in the customerâ€™s ability to perform several services together with virtually the same resources and effort. While these advantages can be easily superimposed on any design to ensure more sustainable services, the same properties may lead to increased, unsustainable consumerism.

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17

Ru, Mian, and Na Meng. "Language Service and Regional Economic Development Strategy Based on the “Internet +”." Frontiers in Business, Economics and Management 6, no. 2 (November 23, 2022): 257–62. http://dx.doi.org/10.54097/fbem.v6i2.3040.

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This article expounds the connotation and characteristics of language service, elaborates the relationship between language service and regional economic development based on the “Internet +”, and discusses the implementation strategy of regional economic development in the mode of “Internet + language services”. This mode has an important impact on regional economic development, and effectively deepen the Internet, language services and economy. It has promoted the development of language service industry and regional economy, greatly reduced the marginal cost of language service, and formed diversified service modes.

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18

Oberle, Daniel, Nadeem Bhatti, Saartje Brockmans, Michael Niemann, and Christian Janiesch. "Countering Service Information Challenges in the Internet of Services." Business & Information Systems Engineering 1, no. 5 (October 2009): 370–90. http://dx.doi.org/10.1007/s12599-009-0069-9.

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19

Chou, Tung-Hsiang, Ching-Chang Lee, and Chin-Wen Lin. "Using Ontological E-Services Framework to Orchestrate E-Business Process Services." International Journal of Enterprise Information Systems 11, no. 2 (April 2015): 65–89. http://dx.doi.org/10.4018/ijeis.2015040104.

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The Internet has come a long way over the past twenty years, and many Internet-era enterprises have had to face daunting challenges while trying to create innovative business models. Many types of Internet interactions can facilitate networking (e.g., The Web, Web services). Since the advent of the Internet, service requesters and service providers have generated diverse electronic services (e-services), and since 2003, many experts have proposed the concept of Web 2.0. People rely on Internet e-services to execute activities and meet requirements; however, e-services lack a standardization method for constructing and managing them. The current study presents a framework design and a comprehensive interface for e-service providers and requesters. The study adopts the concept of Web 2.0 by using Web services with related standards for developing the framework design. Specifically, the study uses semantic Web technologies to complete the construction of e-services. After that, Internet users can quickly and conveniently access the framework to obtain suitable e-services.

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20

Žaptorius, Jonas. "The Expantion Model of Customer Service on Internet." International Journal of Emerging Research in Management and Technology 6, no. 10 (October 20, 2017): 38. http://dx.doi.org/10.23956/ijermt.v6i10.65.

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The main idea of this article is devoted to the online customer service issues, to explore the quality of key factors and their impact on customer service quality. Several influence factors such as companies focus on customer service, creation of customer service standards, human resources, customer relationship management will be identified and analyzed. The efficient customers service online is determined by such factors as a speed of response to electronic requests, the qualification of personnel, used customer service tools, call centers, standards of customer service and recourses in compliance with the standards of the real situation.Analysis of e-business situation in Lithuania is reviewed. Reasons that oppose this type of commercial development were identified. A questionnaire filled by customers allows us to analyze the quality of online services. The key customer expectations and problems were identified. During the investigations of quality insurances project for improvement of proposals and communication was prepared. The model is applied to companies operating on the Internet. In order to successfully apply this model, organizations need to focus on customers, modern approach to customer services, and provision of support over Internet and usage of international technologies for service processing.

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21

Mairn, Chad. "A Review of “Public Libraries and Internet Service Roles: Measuring and Maximizing Internet Services”." Internet Reference Services Quarterly 15, no. 2 (May 28, 2010): 127–28. http://dx.doi.org/10.1080/10875301003795898.

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22

Grobelny, Joseph. "A Review of “Public Libraries and Internet Service Roles: Measuring and Maximizing Internet Services”." Journal of Web Librarianship 4, no. 1 (March 4, 2010): 104–5. http://dx.doi.org/10.1080/19322900903565572.

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23

Mutume, Gumisai. "Internet au service du développement." Afrique Renouveau 20, no. 2 (July 31, 2006): 14–15. http://dx.doi.org/10.18356/4fa135ac-fr.

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24

Georgantzas, Nicholas C., and Evangelos Katsamakas. "Disruptive Internet-service innovation diffusion." Human Systems Management 28, no. 4 (2009): 163–81. http://dx.doi.org/10.3233/hsm-2009-0704.

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25

Leonard, Derek, and Dmitri Loguinov. "Demystifying Internet-Wide Service Discovery." IEEE/ACM Transactions on Networking 21, no. 6 (December 2013): 1760–73. http://dx.doi.org/10.1109/tnet.2012.2231434.

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26

Lichtman, Doug, and Eric Posner. "Holding Internet Service Providers Accountable." Supreme Court Economic Review 14 (January 2006): 221–59. http://dx.doi.org/10.1086/scer.14.3655313.

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27

Hamilton, James. "Internet-scale service infrastructure efficiency." ACM SIGARCH Computer Architecture News 37, no. 3 (June 15, 2009): 232. http://dx.doi.org/10.1145/1555815.1555756.

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28

Subba Rao, Siriginidi. "Internet service providers in India." Work Study 49, no. 5 (September 2000): 178–86. http://dx.doi.org/10.1108/00438020010337388.

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29

King, Frederick D. "Choosing an Internet Service Provider." Bottom Line 8, no. 1 (January 1995): 10–18. http://dx.doi.org/10.1108/eb025433.

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30

Ward, Amy, Peter Glynn, and Kathy Richardson. "Internet service performance failure detection." ACM SIGMETRICS Performance Evaluation Review 26, no. 3 (December 1998): 38–43. http://dx.doi.org/10.1145/306225.306237.

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31

Kerry, Daniel. "Choosing an Internet service provider." Practice Nursing 11, no. 14 (September 2000): 32. http://dx.doi.org/10.12968/pnur.2000.11.14.32.

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32

CHANDRASHEKAR, J. "Towards a Service Oriented Internet." IEICE Transactions on Communications E89-B, no. 9 (September 1, 2006): 2292–99. http://dx.doi.org/10.1093/ietcom/e89-b.9.2292.

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33

Kim, Jae-Young. "Universal service and Internet commercialization." Telecommunications Policy 22, no. 4-5 (May 1998): 281–88. http://dx.doi.org/10.1016/s0308-5961(98)00021-4.

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34

Cohen, H. Ian. "AMIS — Applied Mathematics Internet Service." European Journal of Engineering Education 25, no. 2 (June 2000): 157–64. http://dx.doi.org/10.1080/030437900308553.

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35

Wernick, Alan S. "US INTERNET SERVICE PROVIDER LIABILITY." Computer Law & Security Review 17, no. 4 (July 2001): 247–49. http://dx.doi.org/10.1016/s0267-3649(01)00707-5.

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36

Almi, Jari, Johanna Newcomb, and Masahiro Kanee. "Industrial Internet as Valmet Service." JAPAN TAPPI JOURNAL 72, no. 7 (2018): 727–30. http://dx.doi.org/10.2524/jtappij.72.727.

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37

Cimini, L. J., J. C. I. Chuang, and N. R. Sollenberger. "Advanced cellular Internet service (ACIS)." IEEE Communications Magazine 36, no. 10 (1998): 150–59. http://dx.doi.org/10.1109/35.722151.

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38

Szyda, Monika. "Internet commerce as a service." Studia i Prace WNEiZ 53 (2018): 19–30. http://dx.doi.org/10.18276/sip.2018.53/1-02.

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39

Gibbens, R., R. Mason, and R. Steinberg. "Internet service classes under competition." IEEE Journal on Selected Areas in Communications 18, no. 12 (December 2000): 2490–98. http://dx.doi.org/10.1109/49.898732.

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40

Canada, Mark. "The Internet in Service-Learning." New Directions for Higher Education 2001, no. 114 (2001): 45. http://dx.doi.org/10.1002/he.12.abs.

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41

Ronny, Ronny, Tatik Suryani, and Iramani Iramani. "KUALITAS LAYANAN DAN TATA KELOLA INTERNET BANKING DARI PERSEPSI NASABAH." EKUITAS (Jurnal Ekonomi dan Keuangan) 20, no. 2 (February 2, 2017): 209. http://dx.doi.org/10.24034/j25485024.y2016.v20.i2.1787.

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A bank is required to improve the service quality for customers, including Internet Banking services. Many models of service quality show many variables in the dimensions of service quality for internet banking research. In this study, the dimensions of service quality includes six variables namely Benefits, Easiness, Security, Efficiency, Responsiveness, and Physical Ability. Data from 258 respondents have been collected and analyzed using linear regression and domain analysis approch, the finding of the research is that the Benefits, Efficiency and Physical Ability have significant positive effect to the adoption of Internet Banking in Internet Banking users. Bank customers perceive that the bank need to pay attention about the increased adoption of internet banking with the aspect of security, features availability, communication, convenience, and warranty. Customers perceive that the advantages of using internet banking is a secure internet banking service, availability of transaction features according to the customer’s needs, the bank website which is users friendly. The Implementation of good internet banking require high responsiveness (responsiveness) with fast access to the bank website, 24-hours call center service support, internet banking service problem solving with an ensured time , the competence of bank officials with adequate knowledge about internet banking.

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42

Qi, Lianyong, Peiqiang Dai, Jiguo Yu, Zhili Zhou, and Yanwei Xu. "“Time–Location–Frequency”–aware Internet of things service selection based on historical records." International Journal of Distributed Sensor Networks 13, no. 1 (January 2017): 155014771668869. http://dx.doi.org/10.1177/1550147716688696.

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The advertised quality of an Internet of things service is not always trustable due to the exaggerated quality propagation and dynamic network environment. Therefore, it is more trustable to evaluate the Internet of things service quality based on the historical execution records of service. However, an Internet of things service often has multiple historical records whose invocation time and location are different, which makes it necessary to weigh each historical record of an identical Internet of things service. Besides, for different candidate Internet of things services, their invocation frequencies are often varied, which may also affect the final service selection decision of target user. In view of the above two challenges, a novel service selection approach “Time–Location–Frequency”–aware Service Selection Approach is put forward in this article. In Time–Location–Frequency–aware Service Selection Approach, we first weigh each historical record of an Internet of things service, based on its service invocation time and location; afterward, we weigh each candidate Internet of things service based on its invocation frequency; finally, with the derived two kinds of weights, we evaluate each candidate Internet of things service and return the quality-optimal one to the target user. At last, through a set of experiments deployed on a real service quality data set WS-DREAM, we validate the feasibility of our proposal.

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43

Abdullah, Adam Ridhuan, Nur Syarina Md Som, Azrol Ibrahim, and Nooraini M. Sheriff. "Internet Service Features and Satisfaction among Internet Banking Users." Journal of Management Research 7, no. 2 (January 20, 2015): 400. http://dx.doi.org/10.5296/jmr.v7i2.6944.

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44

Muhammad Firmansyah. "ANALISIS PROBLEMATIK INDUSTRI DARI JASA WARNET DENGAN METODE KONSTRUK SERVQUAL PARASURAMAN." Akuntansi 1, no. 1 (August 15, 2022): 1–13. http://dx.doi.org/10.55606/jurnalrisetilmuakuntansi.v1i1.21.

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Internet cafes is a place which provides internet access infrastructure with a variety of connections and using computer as access device so that users can access the Internet and acquire services in the field of information technology. The purpose of this study is to find factors that exist in the service quality cafe business and know the dimensions of service quality are the most influential in the Internet service industry. The method used in the analysis is descriptive analysis Statistik, T test and regression analysis. With the object of a study internet cafes in Malang. From the results of research to know If construct originally by parasuraman etall initially 22 items consisting of 5 dimensions constituent, on a case study in the cafe reduced to 9 items, Gaps on Internet services as measured by the concept servqual. Produce a measure of quality service at the internet cafe. In this study the gaps in the service quality dimensions sequentially from the largest value to the smallest value is Assurance (-1.1115), Empathy (-1.0732), Responsiveness (-0.7834), Tangible (-0.1847) and Reliability (0.0191). Value of r = 1 = 100% means that the quality of service on Internet service can be described by the five constituent dimensionsthat is, empathy, reliability, assurance, responsiveness, and tangible. Standard error of estimate are at zero (0) proves that the regression model appropriate was used to predict the dependent variable or the quality of service.

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45

Ilham Joko. "ANALISIS PROBLEMATIK INDUSTRI DARI JASA WARNET DENGAN METODE SERVQUAL." SEWAGATI: Jurnal Pengabdian Masyarakat Indonesia 1, no. 2 (August 6, 2022): 1–13. http://dx.doi.org/10.56910/sewagati.v1i2.52.

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Internet cafes is a place which provides internet access infrastructure with a variety of connections and using computer as access device so that users can access the Internet and acquire services in the field of information technology. The purpose of this study is to find factors that exist in the service quality cafe business and know the dimensions of service quality are the most influential in the Internet service industry. The method used in the analysis is descriptive analysis Statistik, T test and regression analysis. With the object of a study internet cafes in Malang. From the results of research to know If construct originally by parasuraman etall initially 22 items consisting of 5 dimensions constituent, on a case study in the cafe reduced to 9 items, Gaps on Internet services as measured by the concept servqual. Produce a measure of quality service at the internet cafe. In this study the gaps in the service quality dimensions sequentially from the largest value to the smallest value is Assurance (-1.1115), Empathy (-1.0732), Responsiveness (-0.7834), Tangible (-0.1847) and Reliability (0.0191). Value of r = 1 = 100% means that the quality of service on Internet service can be described by the five constituent dimensionsthat is, empathy, reliability, assurance, responsiveness, and tangible. Standard error of estimate are at zero (0) proves that the regression model appropriate was used to predict the dependent variable or the quality of service.

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46

Ilham Wicaksono. "ANALISIS PROBLEMATIK INDUSTRI DARI JASA WARNET DENGAN MENGGUNAKAN METODE SERVQUAL." KREATIF: Jurnal Pengabdian Masyarakat Nusantara 2, no. 2 (August 1, 2022): 1–13. http://dx.doi.org/10.55606/kreatif.v2i2.330.

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Internet cafes is a place which provides internet access infrastructure with a variety of connections and using computer as access device so that users can access the Internet and acquire services in the field of information technology. The purpose of this study is to find factors that exist in the service quality cafe business and know the dimensions of service quality are the most influential in the Internet service industry. The method used in the analysis is descriptive analysis Statistik, T test and regression analysis. With the object of a study internet cafes in Malang. From the results of research to know If construct originally by parasuraman etall initially 22 items consisting of 5 dimensions constituent, on a case study in the cafe reduced to 9 items, Gaps on Internet services as measured by the concept servqual. Produce a measure of quality service at the internet cafe. In this study the gaps in the service quality dimensions sequentially from the largest value to the smallest value is Assurance (-1.1115), Empathy (-1.0732), Responsiveness (-0.7834), Tangible (-0.1847) and Reliability (0.0191). Value of r = 1 = 100% means that the quality of service on Internet service can be described by the five constituent dimensionsthat is, empathy, reliability, assurance, responsiveness, and tangible. Standard error of estimate are at zero (0) proves that the regression model appropriate was used to predict the dependent variable or the quality of service.

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Siddik, Mohd. "IMPLEMENTASI MIKROTIK ROUTER BOARD 750 SEBAGAI FIREWALL BLOK SITUS PADA JARINGAN LAN." JURTEKSI (Jurnal Teknologi dan Sistem Informasi) 3, no. 2 (January 28, 2019): 70–75. http://dx.doi.org/10.33330/jurteksi.v3i2.304.

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AbstrakPenggunaan internet saat ini semakin meluas, dengan mudah berbagai informasi kita temukandi internet, mulai dari ilmu pengetahuan, bisnis, komunitas sampai informasi yang menjurus kepadakonten negatifpun sering di jumpai. Tidak semua informasi yang ada di internet positif, tak jaranginformasi negatif banyak ditemukan, bahkan informasi yang berkonten negatif terkadang merugikanpengguna internet. Untuk bisa terkoneksi ke internet ada banyak layanan internet yang bisa digunakan,pastinya layanan tersebut sudah terhubung dengan ISP (internet service provider) atau jasa penyedialayanan internet. Jaringan LAN adalah konsep jenis jaringan yang banyak digunakan dalampendistribusian layanan internet. Saat ini pendistribusian layanan internet sudah semakin meluas, mulaidari instansi pemerintah, perusahaan, sekolah bahkan sampai café untuk sekedar minum kopi pun takluput dari layanan internet, untuk itu perlu melakukan filterisasi terhadap situs web yang berkontennegatif. Dalam penelitian ini penulis menjelaskan bagaimana proses blok situs dengan menggunakanhardware Mikrotik Routerboar 750 yang digunakan sebagai firewall, yang nantinya dimplementasikanpada jaringan LAN.Kata Kunci: Blok Situs Web, Internet, Jaringan LAN, MikrotikAbstractTh e use of the Internet today is widespread, with easy information we find on the internet,ranging from science, business, community to information that leads to negative content is oftenencountered. Not all of the information on the internet is positive, there is not enough negativeinformation to be found, even negative content information is sometimes detrimental to internet users. Tobe connected to the internet there are many internet services that can be used, of course the service isalready connected with the ISP (internet service provider) or service providers internet. LAN network is aconcept of network type that is widely used in the distribution of internet services. Currently thedistribution of Internet services has been increasingly widespread, ranging from government agencies,companies, schools and even the café to just drink coffee did not escape the internet service, for it needsto do the filtering of websites that berkonten negative. In this study the authors explain how the site blockprocess using Mikrotik Routerboar 750 hardware used as a firewall, which will be implemented on theLAN network.Keywords: Internet, LAN Network, Mikrotik, Web Site Block

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Li, Jing Bo. "QoVS Prediction of Vehicle Service in Internet of Vehicles." Advanced Materials Research 889-890 (February 2014): 1315–18. http://dx.doi.org/10.4028/www.scientific.net/amr.889-890.1315.

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With the Internet of Vehicles popular, many service providers can provide vehicle service (e.g. Web service, Application, Network access, etc.) for users. Then more and more vehicle services are published in Internet of Vehicles, and how to measure the quality of vehicle service (QoVS) become a very important issue. In this paper, we propose a QoVS prediction approach using eAutoregressive integrated moving average. Our approach can predict the QoVS of different vehicle services according their history data. In order to evaluate our proposed approach, we construct experiments and results show that our approach is very effective in internet of vehicles.

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Rintyarna, Bagus Setya, Heri Kuswanto, Riyanarto Sarno, Emy Kholifah Rachmaningsih, Fika Hastarita Rachman, Wiwik Suharso, and Triawan Adi Cahyanto. "Modelling Service Quality of Internet Service Providers during COVID-19: The Customer Perspective Based on Twitter Dataset." Informatics 9, no. 1 (January 29, 2022): 11. http://dx.doi.org/10.3390/informatics9010011.

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Internet service providers (ISPs) conduct their business by providing Internet access features to their customers. The COVID-19 pandemic has shifted most activity being performed remotely using an Internet connection. As a result, the demand for Internet services increased by 50%. This significant rise in the appeal of Internet services needs to be overtaken by a notable increase in the service quality provided by ISPs. Service quality plays a great role for enterprises, including ISPs, in retaining consumer loyalty. Thus, modelling ISPs’ service quality is of great importance. Since a common technique to reveal service quality is a timely and costly pencil survey-based method, this work proposes a framework based on the Sentiment Analysis (SA) of the Twitter dataset to model service quality. The SA involves the majority voting of three machine learning algorithms namely Naïve Bayes, Multinomial Naïve Bayes and Bernoulli Naïve Bayes. Making use of Thaicon’s service quality metrics, this work proposes a formula to generate a rating of service quality accordingly. For the case studies, we examined two ISPs in Indonesia, i.e., By.U and MPWR. The framework successfully extracted the service quality rate of both ISPs, revealing that By.U is better in terms of service quality, as indicated by a service quality rate of 0.71. Meanwhile, MPWR outperforms By.U in terms of customer service.

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Xu, De Gang, Lei Hua Qin, and Jing Li Zhou. "Internet of Things: Security-Based Application Level Lookup Protocol." Applied Mechanics and Materials 411-414 (September 2013): 625–28. http://dx.doi.org/10.4028/www.scientific.net/amm.411-414.625.

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In the emerging Internet of Things (IOT), lookup service or discovery service plays a critical role, however, current lookup services and discovery services of IoT have not been widely adopted due to some drawbacks or bottlenecks, as well as the item-level lookup service is still missing, moreover, enhancing security and privacy protection does not get enough attention. Therefore, based on the object discovery service architecture (ODSA) a distributed serial number level object discovery service architecture using Chord for the IOT, a security-based application level lookup protocol was provided to enhance the overall security and privacy protection for ODSA. Additionally, some analysis and discussion were given to validate and evaluate our solution. The results show that our solution is available.

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