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Journal articles on the topic 'Internet booking'

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Published: 4 June 2021
Last updated: 13 February 2022

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1

Andres-Martinez, Maria-Encarnacion, Juan-Antonio Mondejar-Jimenez, Miguel-Angel Gomez-Borja, and Jose-Louis Alfaro-Navarro. "Analysis Of Hotel Internet Booking Users." International Business & Economics Research Journal (IBER) 13, no. 7 (November 3, 2014): 1571. http://dx.doi.org/10.19030/iber.v13i7.8905.

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The number of tourist products sold on the Internet has increased remarkably in recent years. The hotel industry has figured prominently in this boom due to hotel bookings made via the Internet becoming increasingly popular. The reason for this upturn in online bookings is, in many cases, the possibility of booking at any time and the possible existence of lower prices. In order to achieve these lower prices, consumers must accept certain restrictions or conditions that hotels use to manage demand through yield management strategies.This paper analyses hotel Internet booking users in order to ascertain their socio-demographic characteristics and behaviour in regard to online purchase decisions. The ultimate goal is therefore to determine a user profile. With this information, hotel managers will be able to manage Internet hotel bookings.
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Yang, Qing Qing, Li Ping Xu, and Yue Yang. "Dynamic Pricing for Multiple-Class High-Speed Railway on the Internet." Applied Mechanics and Materials 253-255 (December 2012): 1263–67. http://dx.doi.org/10.4028/www.scientific.net/amm.253-255.1263.

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By incorporating a cumulative distribution function of the maximum permissible purchasing price, a discrete time dynamic pricing model is developed in which the high-speed railway can set its prices at the time of booking request arrivals. The dynamic pricing policy included suitable price for the opened booking classes with respect to different combination of booking statues and remaining planning time, and when to close those opened booking classes.
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Аlyamkina, Аlina, Vyacheslav Kitsis, Sergej Teslenok, and Kirill Teslenok. "ONLINE BOOKING ON THE SERVICE WEBSITE ON RESERVING HOTELS ON THE INTERNET HORSE21." GEOGRAPHY AND TOURISM, no. 44 (2018): 13–22. http://dx.doi.org/10.17721/2308-135x.2019.44.13-22.

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Purpose. The purpose of the article is to analyze the technological features of the online booking system as an example Horse21. Methods. Used research methods such as: system, analysis of literature and Internet sources, comparative, statistical. Results. As a result of the study, the importance of modern information and communication computer technologies that are currently most widely used when booking places in collective means of accommodation, their advantages and the main directions of online booking development in the tourism industry have been determined. The main attention is paid to the features of the online booking technology on the Horse21 website. Scientific novelty. The possibilities of using modern information and communication computer technologies in the implementation of online booking through the Horse21 system are determined. The practical significance. Based on the analysis the online booking technology on the Horse21 system site identified six successive stages of actions aimed at booking places in collective means of accommodation. The results are intended to promote the further development of the use of online booking systems. Keywords: tourism, hospitality industry, reservation systems, modern information and communication computer technologies, online booking, Horse21.
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Toh, Rex S., Charles F. DeKay, and Peter Raven. "Travel Planning." Cornell Hospitality Quarterly 52, no. 4 (September 1, 2011): 388–98. http://dx.doi.org/10.1177/1938965511418779.

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A survey of 249 leisure travelers at four hotels in Seattle, Washington, finds overwhelming use of the internet for searching and booking hotel rooms, although a noticeable percentage still make telephone calls to book rooms. Eight of ten respondents used the web for a hotel room search. Of this group, 67 percent continued online to make their booking (on either the hotel’s page or a third-party site), 26 percent made telephone calls, and the remainder used travel agents or walked in to book rooms. Earlier research indicates that the personal contacts (notably by phone) are aimed at negotiating a price lower than that found online. For those booking electronically, hotel websites were used most commonly by this group of respondents (37 percent), following by third-party sites (30 percent) and opaque auction sites (25 percent). In contrast to studies from the early 1990s, this study found that women have surpassed men in information search activities. Also, those who purchased hotel rooms online trended toward being younger, having higher incomes, and purchasing more room-nights than those who used traditional distribution channels. Although the study findings cannot be generalized because of the sampling procedure, it is clear that a substantial number of travelers use the internet for search only, and then book another way (usually by phone). Women conduct much more research regarding potential hotels and rates than do men. Hotels’ own websites remain the first choice for booking rooms, but opaque auction sites are almost as popular as regular third-party sites. For this sample, Priceline and other similar sites accounted for 25 percent of all bookings. Finally, even those travelers who did not use the internet for any purpose in connection with their hotel stay still had a relatively favorable opinion of the concept of online booking.
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Essawy, Mohamed. "Egyptians’ Hotel Booking Behavior on the Internet." International Journal of Hospitality & Tourism Administration 14, no. 4 (October 2013): 341–57. http://dx.doi.org/10.1080/15256480.2013.838085.

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Alzua-Sorzabal, Aurkene, Jon Kepa Gerrikagoitia, and Emilio Torres-Manzanera. "Opening and closing Internet booking channel for hotels." Tourism Management Perspectives 5 (January 2013): 5–9. http://dx.doi.org/10.1016/j.tmp.2012.10.001.

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Teng, Ping. "Online Room-Booking System Based on Database." Applied Mechanics and Materials 513-517 (February 2014): 1748–51. http://dx.doi.org/10.4028/www.scientific.net/amm.513-517.1748.

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With the rapid development of network technology, the Internet and electronic commerce technology is unceasingly used, the application scope of computer application in the hospitality industry booming, online room-booking system also increasingly mature. In this paper, based on the analysis of the present situation of online room-booking system, conducts specific design and system implementation of online room-booking system.
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Ezeuduji, Ikechukwu O. "Choice of Intermediary for Leisure Travel Arrangements." Journal of Economics and Behavioral Studies 7, no. 5(J) (October 30, 2015): 65–78. http://dx.doi.org/10.22610/jebs.v7i5(j).607.

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Travellers can plan and arrange holidays themselves online or through the supplier, or use the services of a travel organizer, such as a travel agent. Consumers of travel services will seek to optimize choices by selecting a distribution channel which will provide them with the greatest perceived value. The primary goal of this study is to explore the underlying factors that influence consumer behaviour in making travel decisions, with specific reference to choosing between booking through a travel agent or online. Research with a perspective on travel decision-making in South Africa is limited. This study surveyed 408 respondents residing in South Africa using a structured questionnaire examining preference in booking holiday flights or accommodation through a travel agent or Internet. Exploratory factor analysis was used to identify factors influencing traveller decision-making. Factors that influence travel decision-making were identified to include ‘trust’, ‘convenience and adoption of technology’, ‘best deal and price’, and ‘personal contact’. Travellers who preferred booking through the Internet found the potential of technology to save time and effort and to be convenient, due to the Internet being available day and night, important advantages of booking online. Travellers who preferred booking through a travel agent placed a premium on personal contact and social interaction between traveller and travel agent. They further valued the travel experience and ability of the travel agent to group transactions.
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Chang, Chia-Ming, Li-Wei Liu, Hsiu-Chin Huang, and Huey-Hong Hsieh. "Factors Influencing Online Hotel Booking: Extending UTAUT2 with Age, Gender, and Experience as Moderators." Information 10, no. 9 (September 9, 2019): 281. http://dx.doi.org/10.3390/info10090281.

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As people feel more comfortable using the Internet, online hotel bookings has become popular in recent years. Understanding the drivers of online booking intention and behavior can help hotel managers to apply corresponding strategies to increase hotel booking rates. Thus the purpose of this study is to investigate the factors influencing the use intention and behavioral intention of online hotel booking. The proposed model has assimilated factors from the extended Unified theory of Acceptance and use of Technology (UTAUT2) along with age, gender, and experience as moderators. Data were collected by conducting a field survey questionnaire completed by 488 participants. The results showed that behavioral intention is significantly and positively influenced by performance expectancy, social influence, facilitating condition, hedonic motivation, price value, and habit behavior. Use behavior is positively influenced by facilitating condition and hedonic motivation. As for moderators, gender moderates the relationships between performance expectancy, social influence, and behavioral intention. Age moderates the relationships between effort expectancy, social influence, hedonic motivation, and behavioral intention. Experience moderates the relationships between social influence, price value, and behavioral intention and between habit behavior and use behavior. Based on the results, recommendations for hotel managers are proposed. Furthermore, research limitations and future directions are discussed.
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Cuccu, Giovanni, and Antonio Milanesi. "I Cup di nuova generazione." SALUTE E SOCIETÀ, no. 1 (May 2009): 29–39. http://dx.doi.org/10.3280/ses2009-su1004.

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- By offering an efficient healthcare booking service (CUP) for citizens it becomes necessary to take into consideration the current tools in which it is implemented. The existing CUP cannot offer a range of technological solutions, which makes accessing the services of the booking system possible. The challenge for CUP, the new generation, consist of making available, utilising the internet, a range of integrated services that permit the citizen to directly perform the various operations connected within the booking process, completely autonomously from home. Following similar approaches undertaken by some Regional Government projects, it may be possible to offer a new improved booking service on a much higher excellence scale. The CUP represents for many citizens the doorway to our National Healthcare Service and today they still have to go back repeatedly to the CUP counter to get satisfaction. The solution is found in the new innovative CUP electronic booking system which "takes on board" the citizen, eliminating the so-called "closed reservation", collecting territorial and timing preferences on behalf of them, and contacting him at home or on the mobile phone when the requested preferences have been satisfied from new place availability or cancellation.Keywords: reservation; patient services; internet; access; waiting lists.
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Vajda Mlinaček, Ljiljana, and Vera Gradišnik. "E-COMMERCE IN ECOTOURISM." Tourism and hospitality management 7, no. 1-2 (December 2001): 151–58. http://dx.doi.org/10.20867/thm.7.1-2.11.

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The e-commerce based on the promotion and sale of services in ecotourism, is presented. The whole of continental Croatia has a potential for development of rural tourism and ecotourism. As ecotourism destinations, the Natural park Kopacki rit and the town Bilje, with their inhabitants, have been chosen. The Internet service WWW site presents destination tourism products and services, for example, gastronomy, culture, monuments, customs and natural beauties, with a special emphasis on bird-watching, showing also a guest book and a booking page. The results confirm the Web as a good means of ecodestination promotion. Based on a number of bookings, we conclude ecotourism to gain increasing importance.
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Cindy Klaudya Putri, Dwiny Meidelfi, and Aldo Erianda. "Perancangan Aplikasi Pemesanan Travel Antar Kota Di Sumatera Barat Berbasis Android." Journal of Applied Computer Science and Technology 1, no. 1 (July 21, 2020): 32–37. http://dx.doi.org/10.52158/jacost.v1i1.48.

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The development in the field of technology is currently growing rapidly, one of the technological developments at this time is the internet. Then what is obtained by using the internet can also be utilized in the field of transportation, namely by making an Android mobile-based travel ticket booking information system using a smartphone. Travel is a type of transportation service that serves passengers with a door to door or pickup system at the booking address, then delivered to the destination address. However, the process of booking travel tickets today is still done traditionally by coming to the counter or branch office of travel so it takes a lot of time and is inefficient, and there are also several other ways to call a travel agent, sometimes such methods are not effective because of the occurrence of a pile of tickets without accurate data. Therefore this study aims to facilitate travel passengers in searching or booking Travel tickets in the West Sumatra Region by designing an Android mobile application. Apart from that in providing location information to the drivers of the traveling fleet to pick up passengers at certain locations by using Google Maps, and application features such as travel schedules, ticket checks, ticket reservations, and account registration.
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Dumicic, Ksenija, Berislav Zmuk, and Iris Mihajlovic. "Panel Analysis of Internet Booking of Travel and Holiday Accommodation Indicators." Interdisciplinary Description of Complex Systems 14, no. 1 (2016): 23–38. http://dx.doi.org/10.7906/indecs.14.1.3.

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Basri, Hasan, Salman Alfarizi, Alif Rizqi Mulyawan, Aldi Wiguna, and Izmi Habiba. "PERANCANGAN SISTEM INFORMASI BOOKING PEREKAMAN E-KTP (SI MBOK) BERBASIS WEB." Jurnal Pilar Nusa Mandiri 15, no. 1 (March 15, 2019): 69–76. http://dx.doi.org/10.33480/pilar.v15i1.103.

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A based information system is a system that can be used for the dissemination of information through internet services. In this case, the internet is becoming the provider of a set of information that is posted or uploaded, so that the public can see it every time. Therefore the presence of the internet makes it easier for people to be able to implement the results of the analysis of a system so that the formation of web-based information systems. Government services were supposed to use web-based information systems, it is used in order to obtain maximum work achievement. As an example, a case study a Government Ministry was having some complaints from the community is a service of recording E-ID CARD that is experiencing such a long queue. Therefore this web-based information systems within the scope of the reservation Recording E-ID CARD can reduce prolonged queue numbers so that people feel not satisfied against the Government. On this research produced a design of web-based information systems that can be implemented on the Booking process of recording E-ID CARDS in each Government Ministry offices.
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Kucukusta, Deniz, Rob Law, Alia Besbes, and Patrick Legohérel. "Re-examining perceived usefulness and ease of use in online booking." International Journal of Contemporary Hospitality Management 27, no. 2 (March 16, 2015): 185–98. http://dx.doi.org/10.1108/ijchm-09-2013-0413.

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Purpose – This paper aims to report the findings of an empirical research focusing on Hong Kong online users’ intention to book online tourism products with latest figures. Focusing on the technology acceptance model (TAM), this case study extends the recent research with providing insight regarding the online users’ perceptions of TAM dimensions and how these dimensions are perceived among different demographic groups and Internet usage characteristics with latest figures in Hong Kong, a major tourism destination in Asia with many world-class hotels. Design/methodology/approach – A total of 213 Hong Kong online users were surveyed in March and April 2013 in Hong Kong business districts. Findings – Findings reveal that most respondents who use the Internet for booking online travel products are young, and people above a certain age are not likely to favor booking tourism products online. They are more likely to stick to traditional personal service. Perceived usefulness of the Internet is found more influential than its ease of use in forming a usage intention, and ease of use is perceived more important by jobseekers, student and employees than the other profession groups. In addition, respondents who use the Internet every day and did purchase online tourism product perceived usefulness more important than ease of use. Research limitations/implications – The generalization of this research is limited by its sample size and number of questions. Originality/value – The study gives a new perspective by linking TAM with intention to book online in Hong Kong. The paper would be of interest to the Web site planners or online tourism practitioners to consider Web site usefulness as much as its ease of its use, as both usefulness and ease of use of tourism Web sites are strong predictors of intention to book online.
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Florence, S. Metilda, M. Uma, C. Fancy, and G. Saranya. "A study of remotely booking slot for vehicle using Internet of Things." International Journal of Electrical and Computer Engineering (IJECE) 10, no. 5 (October 1, 2020): 5392. http://dx.doi.org/10.11591/ijece.v10i5.pp5392-5399.

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Internet Of Things (IoT) is a continually growing area which aids us to unite diverse objects. The proposed system exhibits the universal notion of utilizing cloud-based intellectual automotive car parking facilities in smart cities as a notable implementation of the IoT. Such services demonstrate to be a noteworthy part of the IoT and thus serving users in no small amount due to its pure commerce positioned qualities. Electromagnetic fields are being used by RFID to detect and track tags ascribed to objects automatically. The RFID technology is used in this system along with suitable IoT protocols to evade human interference, which reduces the cost. Information is bartered using readers and tags. RFID and IoT technologies are mainly used to automate the guide systems and make them strong and more accurate. Open Service Gateways can be effectively used for this module. This system established on the consequence of IoT and the purposes are solving the chaos, bewilderment, and extensive backlogs in parking spaces like malls and business parks that are customary as a consequence of the increased use of automobiles. The proposed work aims to solve these problems and offer car drivers a hassle-free and instantaneous car parking experience. While a number of nodes are positioned depends on topographical restrictions, positioning of prominent anchor sensor nodes in the smart parking is a primary factor against which the efficiency and cost of the parking system hang. A Raspberry Pi would act as a mini-computer in our system. A suitable smallest path methodology would be cast-off to obtain the shortest distance between the user and every car park in the system. Hence, the pausing time of the user is decreased. This work furthermore includes the practice of remotely booking of a slot with the collaboration of android application exercising smartphones for the communication between the Smart Parking system and the user.
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Hadi, Albertus Radityo, and Maria Irmina Prasetiyowati. "Rancang Bangun Aplikasi Transport Booking Berbasis Android dengan Teknik Enkripsi Advanced Encryption Standard." Jurnal ULTIMATICS 4, no. 2 (December 1, 2012): 16–21. http://dx.doi.org/10.31937/ti.v4i2.315.

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Pemesanan kendaraan pada PT Indodev Niaga Internet saat ini hanya dapat dilakukan melalui komputer. Hal ini kurang efektif apabila karyawan ada tugas mendadak dan harus memesan terlebih dahulu melalui komputer. Guna mengatasi hal tersebut, maka perlu dibangun suatu aplikasi yang diimplementasikan pada perangkat yang mudah di akses setiap saat, yaitu telepon genggam. Aplikasi ini dibangun pada telepon genggam berbasis Android dengan bahasa pemprograman Java, menggunakan basis data SQL Server, dan untuk menjaga keamanan data yang dikirimkan menggunakan teknik enkripsi Advance Encryption Standard (AES). Kata kunci — aplikasi pemesanan kendaraan, Android, PT Indodev Niaga Internet, AES
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Cisowski, Tadeusz. "The role of internet in formation of passengers of airplanes passengers." AUTOBUSY – Technika, Eksploatacja, Systemy Transportowe 19, no. 6 (June 30, 2018): 1169–72. http://dx.doi.org/10.24136/atest.2018.247.

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The paper uses the diagnostic survey method to analyze consumer preferences in the field of air ticketing, with particular emphasis on the role of modern information technology. On the basis of the research, it has been unequivocally stated that passengers are heavily involved in the use of information technology in the area of ticket purchase and booking, which highlights the great importance of technological innovation in the operation, promotion and further development of services in the air transport market.
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Elci, Alev, A. Mohammed Abubakar, Mustafa Ilkan, Eluwole Kayode Kolawole, and Temitope Taiwo Lasisi. "The Impact of Travel 2.0 on Travelers Booking and Reservation Behaviors." Business Perspectives and Research 5, no. 2 (April 26, 2017): 124–36. http://dx.doi.org/10.1177/2278533717692909.

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The Internet offers a rich atmosphere for prospective travelers to gain familiarity, and harvest and retrieve travel-related information and resources. An increasing number of tourism and hospitality firms have turned their attention to new business opportunities on the Web. Travel 2.0 has emerged as a new tool for competitive advantage. This study draws on social cognitive theory and the DeLone and McLean Information Systems (D&M IS) success model to diagnose the impact of websites design quality on booking/reservation intentions from a travelers’ perspective. This research model was tested with 700 valid data collected from travelers using Travel 2.0 websites through online survey using SPSS v18 for the analysis. The results of the data analysis provided support for the hypothesized relationships of e-service and system quality with booking/reservation/purchase behavioral intention implying that an e-travel site’s quality is an essential success factor for tourism enterprises. However, information quality of an e-travel site is negatively related to booking/reservation intention. Cross-sectional design and self-report measures are the shortcomings of the study. Little research has been done on the relation between websites design (e-service, information, and system) quality, and booking/reservation intention. This article presents new insights into how these variables may influence potential tourist.
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Scholl-Grissemann, Ursula, and Benedikt Schnurr. "Room with a view: how hedonic and utilitarian choice options of online travel agencies affect consumers’ booking intentions." International Journal of Culture, Tourism and Hospitality Research 10, no. 4 (October 3, 2016): 361–76. http://dx.doi.org/10.1108/ijcthr-06-2016-0062.

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Purpose The purpose of this study is to investigate how hedonic and utilitarian choice options of online travel agencies (OTAs) affect consumers’ process enjoyment and booking intentions. Design/methodology/approach The authors apply a one-factorial experimental design. The stimuli consisted of screenshots of the fictitious OTA “www.my-holiday.com”. Participants were told to imagine they were planning a city trip to San Francisco and that, during an internet search, they came across a new OTA called “www.my-holiday.com”. Findings The authors find that both booking intentions and process enjoyment are higher for hedonic OTAs, i.e. OTAs which offer more hedonic choice options such as entertainment and spa. The authors conclude that these toolkits strongly relate to pleasurable experiences and positive emotions. Therefore, these options drive positive affective reactions in terms of process enjoyment, which subsequently affect booking intentions. Additionally, the authors find that preference insight positively affects consumers’ booking intention as the number of choices provided by the OTA increases. Originality/value This paper contributes to tourism research on online travel shopping behavior. The authors apply knowledge from research on online customization tools to an OTA context and show that hedonic and functional choice options of OTAs significantly reflect on consumer behavior.
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Jiao, Nian Tao, and Li Xu. "Design and Implementation of the Chain Hotel Management System Based on B/S Structure." Applied Mechanics and Materials 543-547 (March 2014): 4561–64. http://dx.doi.org/10.4028/www.scientific.net/amm.543-547.4561.

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Design and implementation of the chain hotel management system is based on B/S structure supported by internet technologies. The management system for budget chain hotels adopted B/S software frame to effectively integrate discrete sub-systems and realize systematic management of the sale and income situations of the whole group. High-level managers of the group can learn operation information and distribute some new information at any time via the system. The system flawlessly integrates the management system of the group with the management system of chain hotels, as well as the booking system with the membership management system, which makes chain hotels able to more conveniently deal with the booking information and membership information.
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Hetrakul, Pratt, and Cinzia Cirillo. "Accommodating taste heterogeneity in railway passenger choice models based on internet booking data." Journal of Choice Modelling 6 (March 2013): 1–16. http://dx.doi.org/10.1016/j.jocm.2013.04.003.

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Elloy, MD, C. Nogueira, and A. Sama. "Non-Attendance Rates in ENT Clinics Following the Implementation of 'Choose and Book'." Bulletin of the Royal College of Surgeons of England 93, no. 9 (October 1, 2011): 314–16. http://dx.doi.org/10.1308/147363511x13135061294608.

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Traditionally, general practitioners (GPs) would write a referral letter to a hospital consultant requesting an appointment. The choice of hospital and specific consultant was left to the expertise of the GP. This referral would be vetted by the consultant and prioritised into a routine or urgent appointment. However, in 2005 a new system, called 'Choose and Book', was introduced. Once the patient and GP had agreed that a hospital consultation was required, the GP completed a referral letter and provided the patient with a code to access a telephone or internet booking system. This allowed patients to choose both the hospital they would attend and the consultant by whom they would be seen. Booking rules were constructed to ensure that appropriate consultations were offered.
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Ross, J. D. C., A. Copas, J. Stephenson, L. Fellows, and G. Gilleran. "Optimizing information technology to improve sexual health-care delivery: public and patient preferences." International Journal of STD & AIDS 18, no. 7 (July 1, 2007): 440–45. http://dx.doi.org/10.1258/095646207781147210.

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Information and communication technology (ICT) has the potential to improve the quality of care and efficiency in sexual health clinics, but its introduction requires input not only from health-care professionals and ICT specialists but also from service users and potential future users. In this study, views on ICT in relation to the delivery of sexual health services were assessed using a structured interview in two groups – a community sample of young people and a clinic sample of existing patients. In all, 542 community interviewees and 202 clinic patients participated. About 75% of respondents had access to the Internet and overall 60% reported that the self-collection of a sexual history on an electronic form was acceptable. Black Caribbean individuals had significantly less access to the Internet and a lower acceptance of electronic data collection. For booking an appointment, the majority of patients reported the telephone (community sample 93%, clinic sample 96%) or attending in person (community sample 77%, clinic sample 54%) to be acceptable, with a smaller proportion choosing email (community sample 10%, clinic sample 27%) or the Internet (community sample 7%, clinic sample 11%). Electronic booking was significantly less acceptable to Black Caribbean respondents. Although new technologies offer the opportunity to improve the quality of sexual health services, patient preferences and differences between groups in access to technology also need to be considered when services are reconfigured.
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Gayathri, T., and S. Preethi. "Leveraging Networking Groups for Social Shopping with Special Reference to Instagram." ComFin Research 8, no. 4 (October 1, 2020): 38–50. http://dx.doi.org/10.34293/commerce.v8i4.3435.

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The advent of the Internet and the gradual digitization of select services mark the beginning of a new era in E-commerce and Online access to some facilities that minimize both time and human energy. For example, booking tickets for train travel, air travel, and even bus travel were brought to the fingertips of families which had to otherwise spend a lot of time in long queues before booking counters. Subsequently, other service providers also entered the field with more sophisticated services like booking accommodation, guided tours, and even packaged travel plans. Yatra.com, Make-my-trip, Goibibo, IRCTC, and Red bus are some of the best examples for pioneering efforts that made a considerable impact on services of this kind. In the meantime, the digital platform began to be exploited by new-players who entered the fray with products in almost all walks of life, such as clothing and fashion, beauty care, electronic goods, consumer durables, and even essentials of life such as groceries, fruits, and vegetables. The entry of big- players such as Flipkart and Amazon took online shopping to the next level.
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Polzikova, E. V. "Promotion features of enterprises of accomodation located in the online booking systems as a way of increasing the sales of the room fund." Scientific bulletin of the Southern Institute of Management, no. 1 (April 27, 2019): 95–99. http://dx.doi.org/10.31775/2305-3100-2019-1-95-99.

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The article describes the features of accommodation enterprises promotion in online booking systems, as the dynamic development of the activities of accommodation enterprises is due to the technical capabilities provided by technological progress. More efficient operation, improving the reliability of the information that is provided to the client, as well as the processing of a larger number of applications for reservations is due to automation.There is a change in the tourism business due to the development of the Internet, but in turn, not all tourist enterprises have time to join the new technologies. Despite the lack of analysis and doubts of many specialists in e-Commerce, the accommodation enterprises are increasingly involved in the electronic world. Accommodation enterprises that have their own websites and use online booking systems receive new highly effective marketing channels to promote their services.
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Wang, Liang, and Rob Law. "Relationship between Hotels’ Website Quality and Consumers’ Booking Intentions with Internet Experience as Moderator." Journal of China Tourism Research 16, no. 4 (December 9, 2019): 585–605. http://dx.doi.org/10.1080/19388160.2019.1699484.

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Syed, Ayesha Ayub, and Jarot Suroso. "Factors Affecting Consumers’ Decision for E-Hotel Booking." CommIT (Communication and Information Technology) Journal 12, no. 2 (October 31, 2018): 111. http://dx.doi.org/10.21512/commit.v12i2.4917.

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With more accessibility to the Internet and modernization of e-payment systems, the approach to address the travel requirements has dramatically changed over the years. The service offered by the Online Travel Agents (OTAs) has a huge impact on a very competitive online marketplace. The purpose of this research is to observe, examine, and analyze key factors which a consumers’ decision to use a particular travel agent website for e-hotel booking can be predicted. The data are compiled using IBM SPSS. The key methods are applied for data analysis in addition to other statistical methods including factor analysis and multinomial logistic regression analysis. The analysis of data reveals a positive association of website quality factors, product related factors, and consumer relationship factors with consumers’ decision to book from a certain travel agent website. Viewing the big picture, consumer relationship factors are found to be more influential as compared to website quality and product related factors. Moreover, the researchers reveal product price as the most influential variable, but it indicates no statistical significance with consumers’ decision. There are many different price products which are available across different travel agent websites. The convenience of payment method is found to be a significant attribute associated with the consumers’ decision to book from a travel website. In addition, attributes of travel products variety and online reviews provided by the travel websites are observed to be statistically significant. This research indicates the trends of consumer decision-making for e-hotel booking in Indonesia.
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Janiak, Małgorzata, and Monika Kozłowska-Adamczak. "Evaluation of the most popular accommodation booking portals with regard to consumer and academic usability." Turyzm/Tourism 28, no. 2 (December 30, 2018): 93–100. http://dx.doi.org/10.2478/tour-2018-0019.

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The hospitality industry is classified as the most fundamental tourism service. As far as the dynamic development of the internet and its constantly growing number of its users are concerned, it seems natural for tourism managers and hoteliers to reach for this particular medium to present their offers and to sell them. Nowadays, the most significant issue for the entire hospitality industry is the broad scope of the global and international booking portals which are the contemporary distribution channels for tourism products and services worldwide. The aim of the following article is to assess the usability and functionality of four booking portals acclaimed on the Polish market (booking.com, hrs.com, hotels.com and hotel.info) with regard to the consumer’s (tourist’s) point of view and an evaluation of the suitability of this particular source of data for academic research through applying this method to hotels located in five Polish metropolises (Warsaw, Kraków, Łódź, Wrocław and Poznań).
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Tamizhkumaran, J., Ranjanmayee Sabar, P. Manesh, and P. Ramajayan. "A Study on Usage of E-Commerce through Cell Phones by College Students." Oriental journal of computer science and technology 9, no. 1 (April 28, 2016): 46–51. http://dx.doi.org/10.13005/ojcst/901.09.

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A study was conducted among the veterinary college students to ascertain the usage pattern of e-commerce in mobile application. A total of 120 students were interviewed personally with a semi structured interview schedule designed for the study. The study revealed that majority of the respondent (85 %) preferred android based phones, the main purpose for e-commerce usage through cell phones were used for recharging cell phones (78.3 %), booking tickets (53.3%), paying the bills (35%), online shopping (28.3%), money transfer (05.8%) and hotel booking (5%). The major e-commerce activity was carried out using debit/ ATM cards (80%), internet banking (35%) and mobile banking (11.6 %). The popular apps preferred by the respondents were Paytm (71.6%), Red Bus (44.1%), Book My show (43.3%), Ticket New (39.1%) and Irctc (32.5%). It is clear from the study that college students are interested in e-commerce usage through mobile applications and in coming years the trend of e-commerce usage will surely take a turn around.
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Baki, Rahmi. "Analysis of Factors Affecting Customer Trust in Online Hotel Booking Website Usage." European Journal of Tourism, Hospitality and Recreation 10, no. 2 (December 1, 2020): 106–17. http://dx.doi.org/10.2478/ejthr-2020-0009.

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AbstractTourism is a rapidly growing industry worldwide, and internet technologies are becoming increasingly important in that industry. Online hotel booking website (OHBW) has become an important tool in the marketing of hotel services. In this study, the factors affecting the trust perception of OHBW users were investigated. Data collected from 456 consumers using OHBWs were analysed using structural equation modelling. The results showed that reputation, security, ease of use and risk significantly affected the user's perception of trust. In addition, the perception of trust has a positive effect on customer loyalty. As a result, this study aims to provide useful findings to OHBW managers and researchers who want to increase customer trust and ensure their loyalty.
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Hu, Ping, and Dong Xiao Gu. "Development and Implementation of WEB-Based Online Hotel Reservation System." Applied Mechanics and Materials 347-350 (August 2013): 2947–51. http://dx.doi.org/10.4028/www.scientific.net/amm.347-350.2947.

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The Internet accelerates the communication and understandings between people, which make information unprecedented important. Furthermore, it changes the way that people book rooms, which makes rooms-booking diversified, convenient, and individualized. Out of the demand of modern hotels and based on the B/S model, this paper analyzes and designs the hotel booking operation, and achieves the functions of register, login-in, reservation, customer management, and reservation management, and etc., in order to improve the efficiency of hotel reservation. 1 Grants: This study is financially support by the following foundations: Young Talents in Colleges of Anhui Province under Grant No. 2011SQRW107, National Natural Science Foundation of China under Grant No.70871032, and Humanity and Social Science Foundation of Ministry of Education of China under Grant No. 09YJA630029. About the authors: Hu Ping (1979-), female, born in Jiujiang, Jiangxi Province, master, lecturer, her current areas of research interest includes E-Government, information system and managerial innovation. Contact: 13365609125 (0551-62158118), huping@hfuu.edu.cn, Department of Management at Hefei University, 373 Fairview Avenue, Hefei 230022, P.R. CHINBA
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Chandra, Adi Novari, Felicia Sylviana, and Nahumi Nugrahaningsih. "WEBSITE PEMESANAN PENGINAPAN DI PALANGKA RAYA." Jurnal Teknologi Informasi: Jurnal Keilmuan dan Aplikasi Bidang Teknik Informatika 15, no. 1 (January 10, 2021): 34–43. http://dx.doi.org/10.47111/jti.v15i1.1935.

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Internet as a means of fast and easy information media for the general public, in this case can also be used to find accommodation in Palangka Raya, Website booking accommodation in Palangka Raya also to facilitate customers in the process of booking a stay where customers can know the availability of room, room facilities and last room price also make it easier for the property to use it as a media information on the The property can manage the accommodation, rooms, room facilities as well as confirmation of orders from customers, then admin tasks as the manager of the website. The method of software development used is the advanced waterfall methodology, namely analysis, design, coding and testing. At the analysis stage, there was an analysis of old systems and new systems and analysis of databases using the DFD methodology after that design. In testing stage using Black Box testing method, which is a testing strategy that focuses solely on the functionality factor and software specifications. Suggestion for development of this website by adding filtering feature with map concept based on route or nearby location.
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Shpyrnya, O. V., and M. V. Koreneva. "New technologies for tourist services market development." Scientific bulletin of the Southern Institute of Management, no. 4 (January 28, 2020): 113–16. http://dx.doi.org/10.31775/2305-3100-2019-4-113-116.

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This article analyzes the introduction of new technologies in the tourist services market. It has been determined that at present tourist enterprises are actively investing money in the process of introducing machine learning and artificial intelligence technologies; actively use automation of various levels of complexity of business processes. It is concluded that the sales technologies of the tourism product and individual tourism services are based today on the intensive implementation of modern technological solutions. It is noted that the main trends in the development of the tourist services market will be the further development of online tourism in Russia, as well as the widespread use of Internet technologies.Further penetration of technologies that simplify the routine operations of tourists is predicted. This, for example, real-time luggage tracking via phone, combining trip planning and booking services in one application. At the same time, it will be implemented in the B2B segment. New tourist platforms are being developed today, in which all content from a wide variety of sources is presented, whether it is the traditional GDS, NDC booking system, airline’s own APIs or aggregator data.
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Chandra, Adi Novari, Felicia Sylviana, and Nahumi Nugrahaningsih. "WEBSITE PEMESANAN PENGINAPAN DI PALANGKA RAYA." Jurnal Teknologi Informasi: Jurnal Keilmuan dan Aplikasi Bidang Teknik Informatika 15, no. 1 (January 10, 2021): 34–43. http://dx.doi.org/10.47111/jti.v15i1.1935.

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Internet as a means of fast and easy information media for the general public, in this case can also be used to find accommodation in Palangka Raya, Website booking accommodation in Palangka Raya also to facilitate customers in the process of booking a stay where customers can know the availability of room, room facilities and last room price also make it easier for the property to use it as a media information on the The property can manage the accommodation, rooms, room facilities as well as confirmation of orders from customers, then admin tasks as the manager of the website. The method of software development used is the advanced waterfall methodology, namely analysis, design, coding and testing. At the analysis stage, there was an analysis of old systems and new systems and analysis of databases using the DFD methodology after that design. In testing stage using Black Box testing method, which is a testing strategy that focuses solely on the functionality factor and software specifications. Suggestion for development of this website by adding filtering feature with map concept based on route or nearby location.
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Smith, Jason J., Rebecca J. Mallard-Smith, Victoria Beattie, and David K. Beattie. "Use of Information Technology in General Practice." Journal of the Royal Society of Medicine 96, no. 8 (August 2003): 395–97. http://dx.doi.org/10.1177/014107680309600808.

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The internet and NHS Net are used increasingly in UK general practice. A questionnaire survey conducted in southern England examined these applications. 77 (55%) of 141 practices responded. Of these, 71 were connected to one or other service and 27 offered a practice website. Only a small minority used a website for direct patient booking or access to pathology results. Moreover, among those with a practice website, none paid the necessary attention to data security. The survey revealed some fundamental misunderstandings that may partly account for the slow uptake of these technologies in British general practice.
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Kumar, Madhumita Manish, and Geetanjali Yatnalkar. "Smart Parking System." International Journal of Advanced Engineering and Nano Technology 4, no. 6 (September 30, 2021): 1–5. http://dx.doi.org/10.35940/ijaent.d0463.094621.

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Smart Parking System is based on Internet of Things technology and Android Application which enables the customer to view the available parking spaces and also book the parking space.Therefore, the project aimed at designing a system that will enable the customers to book the parking slot at their convenience.The data for functional, non-functional and system requirements were collected. This data was used to prepare the UML diagrams such as the Entity Relationship Diagram. This system was implemented using different IOT tools like IR sensors and also includes mobile application development for creating interfaces for booking parking slots.
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Azizi, Shoaib, Gireesh Nair, Ramtin Rabiee, and Thomas Olofsson. "Application of Internet of Things in academic buildings for space use efficiency using occupancy and booking data." Building and Environment 186 (December 2020): 107355. http://dx.doi.org/10.1016/j.buildenv.2020.107355.

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Putra, Dody Ichwana, Ratna Aisuwarya, Styviandra Ardopa, and Indah Purnama. "Sistem Cerdas Reservasi dan Pemantauan Parkir pada Lokasi Kampus Berbasis Konsep Internet of Things." Jurnal Teknologi dan Sistem Komputer 6, no. 2 (March 23, 2018): 57–63. http://dx.doi.org/10.14710/jtsiskom.6.2.2018.57-63.

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At present time, the people who use vehicles on the campus is increasing. It makes more difficult to find an empty slot parking area on the campus. This study aims to develop a system parking reservation and monitoring on-campus area using NFC and IoT concept. NFC was used to confirm booking code that generated by the system. In the parking area, ultrasonic sensors were installed to detect parking space availability. IoT concept has been applied to build this system. Apps on users smartphone can do the reservation process to the desired parking location via internet. Black box testing was done by building a prototype using the number of data locations parking slots in the Andalas University. The test results showed that this system has been able to detect the location of vacant parking slots and do reservations with time for sending data to the server is 0.7952 sec.
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Garín-Muñoz, Teresa, Teodosio Pérez-Amaral, and Rafael López. "Consumer engagement in e-Tourism: Micro-panel data models for the case of Spain." Tourism Economics 26, no. 6 (May 30, 2019): 853–72. http://dx.doi.org/10.1177/1354816619852880.

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This article analyzes the consumer’s adoption of the Internet for information or shopping of tourist services. Based on the Surveys on Equipment and Use of Information and Communication Technologies in Households, by the National Statistics Institute of Spain, a micro-panel database (2008–2016) is constructed. Using this database and random effects logistic models, the impact of socioeconomic characteristics on the individual’s adoption of the Internet for tourism purposes is estimated. The results indicate that education, family size, digital skills, income, habitat, and employment situation are all significant for explaining the online booking of transportation or accommodation services; however, gender and age are not significant for the case of transportation. Differences between online buyers of tourism services and individuals who only look for information (bookers vs. lookers) are highlighted. Policy recommendations and business strategies are suggested, either to enhance e-Tourism or to increase the conversion rates of lookers into bookers.
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Rohani, Elisa Dwi, and Reza Destiani. "Prosedur Pelayanan Tiket Pesawat Domestik Garuda Indonesia Di Pt. Dymens Travel Bureau." Jurnal Pariwisata Terapan 1, no. 2 (September 28, 2017): 129. http://dx.doi.org/10.22146/jpt.30155.

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Garuda Indonesia as national airlines in Indonesia have integrated reservation system. PT. Dymens Travel Bureau, as travel agent which provides Garuda Indonesia’s ticket sales as their main product, implemented this system. This reservation system have some steps that must be done correctly. Besides the system itself, agent must provide equipment such as computers with stable internet connection, staff with high computer and airlines sytem literacy. The aim of this paper is to analyse Garuda Indonesia’s online system ticket reservation at PT. Dymens Travel Bureau. Reservation system is complex thus need higher competency in system literacy to operates it. This research used descriptive qualitative method to exlpain steps of reservation in Garuda Indonesia’s System. This system generates Passenger Name Record (PNR) with passenger information inculidng name, flight schedule, route, class of flight, ticket number, time limit, and booking code. This reseach aslo found some non technical problem in reservation system due lack of competency of staff and unstable internet connection.
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42

Vaithyasubramanian, S., A. Christy, and D. Saravanan. "Access to Network Login by Three-Factor Authentication for Effective Information Security." Scientific World Journal 2016 (2016): 1–5. http://dx.doi.org/10.1155/2016/6105053.

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Today’s technology development in the field of computer along with internet of things made huge difference in the transformation of our lives. Basic computer framework and web client need to make significant login signify getting to mail, long range interpersonal communication, internet keeping money, booking tickets, perusing online daily papers, and so forth. The login user name and secret key mapping validate if the logging user is the intended client. Secret key is assumed an indispensable part in security. The objective of MFA is to make a layered safeguard and make it more troublesome for an unauthenticated entity to get to an objective, for example, a physical area, processing gadget, system, or database. In the event that one element is bargained or broken, the assailant still has two more boundaries to rupture before effectively breaking into the objective. An endeavor has been made by utilizing three variable types of authentication. In this way managing additional secret key includes an additional layer of security.
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43

Ronia Pangaribuan, Nora, Ni Made Sofia Wijaya, and Ni Putu Eka Mahadewi. "FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUTUSAN WISATAWAN MENGGUNAKAN TRANSPORTASI BERBASIS APLIKASI DI PT. GOJEK INDONESIA." Jurnal IPTA 4, no. 2 (December 19, 2016): 64. http://dx.doi.org/10.24843/ipta.2016.v04.i02.p13.

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Nowadays, internet is an essential contribution to tourism development. The internet offers the potential to make the information and booking facilities. It also provides a tool a communication between tourism suppliers, intermediaries, as well as end-consumers. Gojek is one of transport based application that is currently used by tourists to take advantage of low cost offered. The purpose of this research is to determine the affecting and dominant factor in affecting tourist's decision to use GoJek application. Data were collected through questionnaires, interviews, literature study and documentation. Sample of this research used purposive sampling technique with number of sampling are 100 respondents, focused on tourists who have been using the GoJek application. This research used six factors which consist of seventeen indicators. The results of factors analyzed affecting interpreted as external factors, psychological, internal, motivation and labor saving. The most dominant factor is external consists by a variable reference, cultural, economic, price competition, perception of security and internet trusted. Factors which eliminated in this research is use every time because tourists not necessarily used GoJek application at any time for order transportation while holiday in Bali.
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44

Tomczyk, Łukasz. "Digital competences of parents in the matter of electronic threats." SHS Web of Conferences 48 (2018): 01004. http://dx.doi.org/10.1051/shsconf/20184801004.

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Digital competences have become one of basic skills in XXI century. Due to the ability to digitally access data and manage information and use electronic services, the quality of life has improved, and there has been an improvement in many activities connected with communication, shopping, ticket booking and a range of other repetitive activities. However, there is an additional layer overlapping the technical skills, which layer is connected with understanding the threats deriving from common availability of ICT. The aim of this paper is a diagnosis of digital competences level of parents in the matter of safe use of electronic media. To do this, quantitative research have been prepared, which measure six crucial areas of internet threats: ability to evaluate reliability of information on Internet, safety in the matter of contact with other users, image protection on Internet, knowledge concerning copyrights, knowledge concerning cyber-bullying mechanisms, proper performance of financial operations. The weakest areas of digital literacy seem to be: copyright protection and issues concerning contact with other users. The research was realized with the use of a competence test. The analysis was carried out on 260 parents of students attending secondary schools in the second half of 2016.
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Abiola-Oke, Elizabeth, and Christopher O. Aina. "Effect of Online Travel Bookings and Social Media on Tourism Destination Marketing in Nigeria." Advanced Journal of Social Science 6, no. 1 (July 18, 2019): 10–16. http://dx.doi.org/10.21467/ajss.6.1.10-16.

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The impact of information and Communication Technologies (ICTs) is also felt in the field of tourism as it plays an essential role in the development and marketing of tourism. The study focused on the growth of Online Travel Booking in the tourism industry in terms of the internet, mobile and social media in a country like Nigeria where there are tons of tourist destinations across the country. Both primary and secondary data were used for this study. A questionnaire was designed to collect primary data. The survey was distributed to a sample of 222 students of Redeemer's University through the random selection of both genders. The Chi-square method was employed in analysing the data. Out of 222 questionnaires administered, only 200 were retrieved. Flights and Hotel reservations can be made online through e-mail, telephone calls and other internet services thereby helping to reduce if not remove the time-wasting processes of the old system entirely. It is, therefore, evident that its adoption is necessary for proper inclusion in these benefits and sustainable development of tourism.
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Novgorodtseva, Anastasia N., Olga N. Tomyuk, Margarita A. Dyachkova, and Maria P. Piankova. "Online marketplace: student consumer strategies." Economic Consultant 32, no. 4 (December 1, 2020): 41–53. http://dx.doi.org/10.46224/ecoc.2020.4.5.

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Introduction. The Internet is becoming a part of everyday life; it is in this space that communication, purchases, and payment for various services are carried out. Young people are the most dynamic social group that has long mastered the Internet market with its advantages, namely, comparing prices, book products, and buy at discounts. Materials and methods. The quantitative data collection method is used for studying young people’s consumer strategies in the Internet market and understand the prevalence of online shopping practices. This task led to the application of the survey and the analysis of the data obtained. Comprehension of values and behavioral practices in consumer groups (generally active experts, partially active experts, passive experts) is based on a qualitative strategy in the form of semi-formalized interviews. Research results, their discussion. The factors of the popularity of the Internet market among students have been determined: activity on the Internet and social networks, attractive prices for goods, an expanded range of goods; it was found that such categories of goods as tickets, music, software, and food delivery are frequently purchased via the Internet; it was revealed that the frequency of online purchases varies from “once every six months” to “once every 1-3 months”, while a purchase does not always accompany a visit to an online store. The survey showed that the most preferable for young people are such services, Internet catalogs, the possibility of placing a preliminary order, booking goods with subsequent self-pickup. Conclusions. The study made it possible to establish a trend towards increasing online purchases among students in the Internet market as a consumer platform with new consumption practices.
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Bennett, Marion M., and Chi-Wen Kevin Lai. "The Impact of the Internet on Travel Agencies in Taiwan." Tourism and Hospitality Research 6, no. 1 (November 2005): 8–23. http://dx.doi.org/10.1057/palgrave.thr.6040041.

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Travel and tourism-related products and services are highly compatible with the internet with the result that travel and tourism is one of the highest revenue-generating sectors of the internet. The rapid growth of the internet is having an impact on the distribution of travel services and has heightened speculation about the potential for disintermediation of the travel agent. This research investigates the impact of the internet on the distribution of travel services and the extent to which it has influenced travel agencies by focusing on Taiwan, a technologically advanced country and one which has witnessed rapid growth of the internet. Employing a combination of a quantitative questionnaire administered to 438 travel agencies and personal in-depth interviews, the research found that travel agencies in Taiwan generally regard the internet as an effective tool for their business. Most agencies have adopted the internet in their daily operations and some have provided e-commerce services on the internet. Although travel agencies are affected by e-commerce services, the effect is not found to be significant. Equally, no significant difference was apparent between company size and classification in terms of the effect of ecommerce travel services on travel agents. Travel agencies agreed that commission cutting by suppliers was a threat but disagreed that disintermediation would occur, although booking offices were seen to be at risk. The research identified two principal future roles for travel agents: first, the need for them to reposition themselves as travel consultants and secondly, the need for them to become more technologically orientated. Finally, seven key strategies were suggested for Taiwan's travel agencies to ensure survival.
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LIU, Zhi Gang. "Implementation of Intelligent Laboratory Management System Terminal." Advanced Materials Research 532-533 (June 2012): 630–33. http://dx.doi.org/10.4028/www.scientific.net/amr.532-533.630.

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In this paper, intelligent laboratory management system terminal are implemented based on embedded ARM system. The system is composed of ARM applications terminal and network server accessing to Internet, which provides intelligent access control, fire alarm, automatic attendance, video surveillance and voice intercom functions. And also the approval of intelligent online booking, real-time information bulletin features can be achieved. For laboratory personnel management, the system provides a good solution of identification and appointment approval, real-time monitoring, information management background. This paper describes functions of system terminals, focuses on terminal software solutions and key technologies. The terminal is implemented on the S3C2440 processor device and applied to practical engineering, proves the correctness and reliability of the program.
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Salzmann, Christophe, Sten Govaerts, Wissam Halimi, and Denis Gillet. "The Smart Device Specification for Remote Labs." International Journal of Online Engineering (iJOE) 11, no. 4 (August 5, 2015): 20. http://dx.doi.org/10.3991/ijoe.v11i4.4571.

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This paper presents the Smart Device specification to interface with remote labs. To encourage the broader sharing of remote labs, the Smart Device paradigm decouples the client from the server and provides well-defined interfaces between client and server. Such Smart Device services are exposed on the Internet and enable interoperability with client applications, other Smart Devices and external services (e.g. a booking service). This paper presents the extensible and platform-agnostic specification of the Smart Device services and internal functionalities. The Smart Device specification contains sufficient service metadata to enable the automatic generation of basic client applications. The specification is illustrated through an example and first implementations of the specification are presented.
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Acciarini, Chiara. "The Role of Digitalization in Value Creation and Appropriation in Travel & Tourism: The Case of Booking." Journal of Business and Economics 10, no. 9 (September 22, 2019): 834–42. http://dx.doi.org/10.15341/jbe(2155-7950)/09.10.2019/004.

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The advent of the Internet has revolutionized the way companies create value. Recent studies have been focused on the concept of value creation in order to explain the benefits related to the e-business strategies. However, once the value is created, how the parties involved in the transaction protect this value? In addition, what is the moderation effect of the digitalization in the processes of value creation and value appropriation? I examine Booking, an Online Travel Agency (OTA) operating in the travel & tourism industry with the aim to investigate the impact of digitalization. The implications are drawn to enrich the theory of value creation and appropriation and to provide the managerial community with practical knowledge related to partnership strategies.
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