Dissertations / Theses: 'Interal communication'

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Konečná, Dana. "Interní komunikace ve vybrané společnosti." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2021. http://www.nusl.cz/ntk/nusl-443024.

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The diploma thesis is focused on internal communication in a selected company. The first part of the thesis defines the concept of communication, its function and division. It characterizes internal communication and problem communication in company. This knowledge is further used in the practical part, which is supplemented by an introduction and description of the company. The analytical part examines employee satisfaction with internal communication. Based on the theoretical and analytical part of the work, real recommendations are proposed to improve the level of communication in selected company.

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Murphy, Melvin Murphy. "Internal Strategies for Assessing Organizational Communication Channel Effectiveness." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3406.

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Evolving communication technology, the increased volume of information needed by businesses, and the intensified competitive environment have made internal company communication more critical to business success. The purpose of this multiple case study was to explore strategies used by managers and leaders of 3 law firms in the Commonwealth of Virginia for assessing the effectiveness of their organization's internal communication channels. The participating firms were recognized by their peers as being exceptionally well-managed. Data from interviews and company documents were analyzed through the conceptual lens of the channel expansion theory and the use of software coding to identify patterns and themes. Three important themes emerged: informal assessment strategies, indirect assessment strategies, and efficient versus timely assessments. The first theme suggested the effectiveness of an informal assessment strategy, depending on the size and complexity of the organization. The second theme reflected the effectiveness of an indirect assessment for organizations that lack the resources to support a more direct and specific assessment process. The third theme reflected the participants' perceptions of informal and indirect assessments may be more efficient, the feedback from the assessments are often less timely. Managers may consider these themes in formulating communication policies. The findings of this case study may have implications for positive social and economic change. Small professional service firms, such as legal firms, provide important services to individuals, families, and businesses in their community.

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Leonard, Adam B. "Integral communication." [Gainesville, Fla.] : University of Florida, 2004. http://purl.fcla.edu/fcla/etd/UFE0004902.

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Rathouský, Tomáš. "Internal Communication." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-194109.

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The diploma thesis focuses on characteristics of internal communication, its implementation in various forms in different companies and analysis of the internal communication in one selected company. After the analysis of its current state in the multinational company, the thesis will recommend improvements to the areas of internal communication and human resources, with the main focus of global implementation of these recommendations.

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Welch, Mary. "Rethinking internal communication." Thesis, University of Manchester, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.504716.

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Inspiration for this thesis came from two key influences: an interest in the practice of internal communication prompted by the author's previous career in corporate communication management; and an interest in the theory relating to the discipline. Gaps in theory have been emphasised in the literature and the area described as a 'wasteland in terms of research' (Argenti 1996, p. 94). The aim of the thesis was to rethink internal communication to contribute theory with the potential to assist practice. Making a contribution to internal communication theory in this way adds to the strategic public relations and corporate communications body ofknowledge, and may assist internal communication management. This is important since internal communication impacts employee engagement and organisational effectiveness. The conceptual analysis: positions internal communication within integrated corporate communication; argues that internal communication is multi-dimensional; introduces the Internal Communication Matrix to illustrate the dimensionality; and, contributes definitions of internal communication and internal corporate communication. Consequently, the thesis breaks an unhelpful continuous loop concerning definition of the field of internal communication. The empirical work used a research case study strategy involving focus groups and a questionnaire with open and closed questions to gather data from employees concerning their internal corporate communication preferences in the context of a UK university. The empirical analysis of the qualitative and quantitative data found an hierarchy ofmethod category preferences from most preferred: electronic, print, face-to-face. The hierarchy was inconsistent with previous literature claiming face-to-face communication as most preferred. An hierarchy ofpreference for internal corporate communication content category was found starting from most preferred: belonging, understanding, commitment, awareness. Further analysis found that employee group membership and knowledge worker group membership was associated with significantly different preferences for internal corporate communication content and methods. The thesis proposed a coaxial view ofrelationships featuring trust and distrust interacting in an employee sense making process, the Zone of Approval, wl1!cl1results in employees adopting a mixture of cynical, sceptical or humorous styles or routines to help them cope with complexii)r.- -- Rethinking internal communication in this thesis showed that the concept is more complex than previously characterised in the literature, broadened understanding of the concept and prepared the ground for future research. The concluding chapter draws the elements together in a model which shows the linkages between internal communication, employee engagement and organisational effectiveness.

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Carter, Styletta. "An Internal Communications Analysis of a U.S. Credit Reporting Agency." Digital Archive @ GSU, 2007. http://digitalarchive.gsu.edu/communication_theses/28.

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Audits of organizational communication have been viewed as an efficient means for collecting data and diagnosing common communication problems (Meyer, 2002), and evaluating employee communication satisfaction has proven to be a vital component of the auditor’s overall goal of assessing communication effectiveness. While communication audits have been used for the past 50 years by practitioners and scholars alike to evaluate the effectiveness of both external and internal communications, this particular analysis will explore the internal communications of a business-to-business sales division within a major U.S. credit reporting agency. Using Goldhaber’s (2002) method for administering Web-based communication surveys and a combination of Downs & Hazen’s (1977) Communication Satisfaction Questionnaire and Gayeski’s (2000) Information Systems Analysis, this study will assess how the salesperson’s satisfaction of the company’s electronic sales communications relates to perceived productivity.

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Suthers, Amber L. "Evaluating Effective Communication Methods: Improving Internal Communication." Digital Commons @ East Tennessee State University, 2017. https://dc.etsu.edu/etd/3293.

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Relaying information from a Chief Communications Officer (CIO), or centralized communications departments to hospital employees is not always efficient or effective. Employees may not be informed of important changes to department protocols or hospital policies. The purpose of the study was to determine the most efficient and effective forms of internal communications in the hospital setting. A total of 83 surveys were mailed to communication officers working in Tennessee hospitals in and east of Nashville. Sixteen communication officers responded. This low response rate may be attributed to poor designation of communication responsibilities and an abdication of responsibilities to an off campus (corporate) source. One significant difference was found regarding the preference of supervisor contact to relay feedback in the age groups of 31-40 and 51-60. Those 31-40 were less likely to prefer direct supervisor contact as their favored communications channel as opposed to 51-60 year olds who favored this method.

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Kestic, Dino, and Jehona Behramaj. "Kvinnliga ledare kommunicerar : Motiv och former inom den svenska mediebranschen." Thesis, Linnéuniversitetet, Institutionen för samhällsvetenskaper, SV, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-23035.

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From an early age kids learn that their good performance and efforts will be rewarded. Unfortunately, not all leaders in the media industry are rewarded or given the same opportunities to exercise their communicative leadership, according to studies in media research. The aim of our study is to highlight female managers' experiences of their communicative leadership in the Swe-dish media industry. This study was based on qualitative interviews with four female respondents in management positions. The core of the study concerns female communicative leadership and interpersonal communication. We can draw the conclusion that female leaders perceive that their communicative role tends to be collaborative and that effective leadership is first and fore-most a matter of communication skills.

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Ahl, Annika. "Communication concerning internal information systems." Thesis, Linköpings universitet, Institutionen för teknik och naturvetenskap, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-96311.

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För att företag ska kunna vara konkurrenskraftigt på dagens marknad krävs det att det har effektiva arbetsprocesser i sin verksamhet. Ett vanligt sätt att effektivisera processer i en verksamhet är att implementera ett informationssystem. Fördelen med att använda ett informationssystem är att alla anställda på ett företag kan ta del av samma information. En förutsättning för att en verksamhet ska kunna uppnå positiva effekter av användningen av ett informationssystem är att de anställda använder det. Undersökningens syfte är att ta reda på om de anställdas bristande användning av ett informationssystem beror på dålig kommunikation. För att kunna besvara på undersökningens problemformulering genomfördes en enkätundersökning på ett IT- företag. Undersökningen visar att merparten av de tillfrågade mkände till systemets syfte och de kunde även beskriva syftet. Undersökningen visar även att det var en stor andel som ansåg att det inte visste hur användandet av systemet påverkar sitt arbete i verksamheten. En av slutsatserna är att kommunikationen kan förbättras. Den information som de anställda bör tillhandahållas är hur systemet fungerar och hur användningen av detta systemet påverkar deras arbete.

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Bergquist, Emilia. "Internal communication : - The employee perspective." Thesis, Linnéuniversitetet, Institutionen för medier och journalistik (MJ), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-35966.

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Den omfattande globaliseringen som sker i världen har givit upphov till stora förändringar för världens organisationer. Den ständigt växande konkurrensen som kommer därav ökar kraven på en fungerande internkommunikation samt betydelsen av att de interna kommunikationskanalerna utnyttjas så effektivt som möjligt. Samtidigt krävs långtgående hänsynstaganden gällande alla organisationens medlemmar då utveckling av internkommunikationens struktur och strategi genomförs. I detta examensarbete används teorierna “Uses and gratifications”, “Dependency theory” och ”Social information processing theory”. Teorierna används med målsättning att beskriva de mest framträdande dragen i den interna kommunikationsutövningen i en organisation och vidare för att undersöka hur denna utövning överensstämmer med de förväntningar och användningsmönster som kan utrönas bland de anställda. Med utgångspunkt i tidigare forskning inom ämnet framkommer vikten av att utföra studien från ett användarperspektiv i en organisation som bedriver industriell produktion såväl som kontorsarbete. Skillnader mellan dessa olika grupper i fråga om upplevelser och förväntningar inkluderades också i undersökningen. Studien genomfördes på ett teknologiföretag i södra Sverige i ett skede där lansering av en ny intranät-portal väntade. Det empiriska materialet erhölls genom utförande av sju fokusgruppsintervjuer. Totalt deltog 28 personer i dessa fokusgrupper. Resultatet visade på många tillgängliga interna kommunikationskanaler samtidigt som det synliggjorde en upplevd avsaknad av en tydlig strategi och en utsedd koordinator som ansvarar för den interna kommunikationen. Från ett medarbetarperspektiv karaktäriseras den generella internkommunikationen av inkonsekvens, otillförlitlighet och godtycklighet. Olika typer av strategier för att tillfredsställa specifika behov kunde identifieras såväl som långtgående beroenden av vissa informationskanaler för att få information. Kollaborationsplattformar som en integrerad del av intranätet mötte motsägelsefulla åsikter och visar på att de anställda både önskar och fruktar det fria ordet i organisationskommunikativa sammanhang. De interna kommunikationskanalsera måste struktureras och samköras för att ge alla organisationsmedlemmar möjlighet att tillfredställa sina informations- och kommunikationsbehov.

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Kamali, Mikael, and Xiaohang Chen. "Internal Communication During the Budgeting Process : -A case study of developing a model for factors affecting internal communications during the budgeting process." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-230127.

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The budget is used in many organizations to estimate and control costs. The budgeting process requires extensive knowledge and information exchange between the budget setters in the organization. It is therefore critical for budget setters, often finance and line managers, to communicate and exchange knowledge to reach a budget for the upcoming period. The aim of this thesis is to highlight both budgeting and internal communication findings from past research, and develop a model for how internal communication is affected by different factors during the budgeting process. Specifically, we develop an unprecedented model based on previous research and test it through qualitative semi-structured interviews. We then improve and develop the model to provide a theoretical framework for future research on factors affecting internal communication during the budgeting process. Our empirical study of communication between line managers and finance managers in GE Healthcare in their budgeting process indicates that the factors are intertwined, and that the various factors can affect internal communication during the budgeting process directly and indirectly. The factors we find to directly affect internal communication are geographical distance, interpersonal relationship, communication method, organizational distance and characteristics of the budgeting process. The indirect factors are characteristics of the participant and time constraint. The study also finds a series of interconnected relationships of both the direct and indirect factors with each other.

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Montsho, Richard Kgomotso. "Exploring internal communication within the government communication and information system." Thesis, University of Pretoria, 2013. http://hdl.handle.net/2263/32043.

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The fundamental nature of the research question for this study was centred on the functions of internal communication. It was within this context that functionalism as theoretical approach was selected for the study of internal communication within the Government Communication and Information System (GCIS) in South Africa. Functionalism’s interest in the structure and function of communication is evident in its major assumption, namely that the phenomenon of mass communication is a system that is a whole consisting of several interrelated and interdependent parts. In addition two related theories, systems theory and classical management theory, were employed as departure for the study. Related literature on internal communication bears evidence that the flow of internal communication differs from one environment to the other. This depends on the type of information that has been communicated and the type of organisation in which the internal communication occurs. Managing employees effectively requires communication and the quality of communication amongst the people that comprise an organisation is a crucial variable in determining organisational success. This requires a common understanding of the role and structure of communication and its functions. Internal communication is the strength of any organisation. Communication scholars such as Verwey and Du Plooy (2003), Kitchen and Daly (2002), Gibson and Hodgetts (1991), Murabe (1990) and numerous others already demonstrated the overwhelming importance of internal communication in today’s business environment. Internal communication creates a platform for participative decision making, employees’ interaction, information sharing, creativity and innovation, as well as an environment that fosters productivity and creates a sense of organisational ownership.A comprehensive internal communication system is required to unambiguously translate the vision, mission and strategic objectives of any organisation into reality. Furthermore effective internal communication has a potential to build and sustain social interaction within the organisation and most importantly to drive a service delivery message to all employees. Effective communication and service delivery have recently become issue of exceptional importance in government departments in South Africa, particularly in government agencies. Factors such as organisational culture and leadership style have an influence on internal communication. Organisational culture defines and describes what the organisation stands for. Leadership is very critical for internal communication as it informs the organisation’s vision. If the leadership is negatively inclined, there is no way in which the internal communication will thrive. It is always advisable to strike a balance between organisational culture, leadership and internal communication. The findings of this study indicate that management and employees of the GCIS perceive the function of internal communication differently; that both management and employees have inadequate general understanding of the communication channels and communication structure within the GCIS and reveal that though there are numerous communication channels available, only few are used and preferred within the GCIS. The selection and the understanding of communication channels within the organisation are critical elements for internal communication. Therefore, the communication department or division should ensure broader consultation with all key stakeholders within the organisation. It is regrettable to have communication channels within the organisation that are not understood by the majority of employees and to discover that out of the twenty that are implemented, only five are mainly used and two preferred by most of the management and the employees.
Dissertation (MPhil)--University of Pretoria, 2013.
hb2013
Marketing Management
unrestricted

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Andersson, Ola, and Niclas Larsson. "RSS – The future of internal communication?" Thesis, Växjö University, School of Mathematics and Systems Engineering, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-377.

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RSS is a format for easy information sharing between computers. A RSS-file, also known as a feed or a channel, consist of a list of items. The items are structured with XML-tags and have to be processed in some way before it can be read. RSS¬readers, web-browsers with RSS support and e-mail-clients with RSS support can be used to display the feed.

This thesis is focused to investigate if RSS can be used within an enterprise for internal communication. We look at different computer based communication tools that are available today and compare them with RSS. All the different tools has there advantages as well as disadvantages, we have tried to find out if there is room for one more information channel within an enterprise.

Our study shows that RSS is not suitable as a stand alone solution for internal combination. RSS main strengths lies in mass information that has to be pushed out in one direction.

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Felle, Linn-Cecilie. "Internal Communication : What makes it flow?" Thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for voksnes læring og rådgivningsvitenskap, 2011. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-13882.

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Zheng, Yumai. "Internal Communication from a Managerial Perspective." Thesis, Halmstad University, School of Social and Health Sciences (HOS), 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-2283.

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The objective of this thesis is to conduct a research on Eleiko Sport AB’s internal communication from a managerial perspective. The focus of this analysis is to look at how the management and organisation are structured in Eleiko, how the members of the management team view and perceive internal communication, how the internal communication within this small organisation is organised, and which communication channels are being used and why.

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Silva, Sara Marli MagalhÃes Belarmino da. "Internal communication in a public university." Universidade Federal do CearÃ, 2007. http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3555.

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One searched on the basis of to search the process of formal internal communication of the Federal University of the CearÃ the necessity of if perfecting the net of internal communication of this Institution, aiming at to contribute for the efficiency of the given services the university community. Ahead of this context, the study it had as objective generality to investigate the effect and factors of the process of formal internal communication of the UFC, being focused different dimensions of its operational aspect, in the functioning of the services played by the technician-administrative employees. For in such a way a bibliographical research was become fullfilled documentary and. The theoretical bedding of the bibliographical research included the revision of the following topics: the Theory of the Comunicativa Action in the perspective of Habermas (1987); the comunicacionais processes and barriers relating them with the strategical management of human resources and its effect in the work process. Leaving of the formatting of the theoretical referencial the metodolÃgicos procedures to the light of the teachings of the authors had been defined, Trivinos (1987); Gil (2002); Roesch (1999) and Cochran (1977). The study it was characterized how much to the objectives as descriptive research and exploratÃria, how much the boarding technique case study, the analysis of the results was of quantitative nature. The method to select the employees was the estratificada random sample, considering the employees of campi of the Pici and Benfica, whose instrument used for collection of data was a questionnaire. The results of the research disclose that the formal process of internal communication in the UFC needs to be readjusted and to be perfected. The respondents point as main comunicacionais barriers the absence of feedback and the lack of comunicativa ability. This fact impacta in the operationalization of the Institution, reflecting in the quality of the services, generating noises, imperfections in the internal flow of communication.
Buscou-se pesquisar o processo de comunicaÃÃo interna formal da Universidade Federal do CearÃ com base na necessidade de se aperfeiÃoar a rede de comunicaÃÃo interna desta InstituiÃÃo, visando contribuir para a eficiÃncia dos serviÃos prestados Ã comunidade universitÃria. Diante desse contexto, o estudo teve como objetivo geral investigar os efeitos e fatores do processo de comunicaÃÃo interna formal da UFC, focalizando diferentes dimensÃes do seu aspecto operacional, no funcionamento dos serviÃos desempenhado pelos funcionÃrios tÃcnico-administrativos. Para tanto se realizou uma pesquisa bibliogrÃfica e documental. O fundamento teÃrico da pesquisa bibliogrÃfica incluiu a revisÃo dos seguintes tÃpicos: a Teoria da AÃÃo Comunicativa na perspectiva de Habermas (1987); os processos e barreiras comunicacionais relacionando-os com a gestÃo estratÃgica de recursos humanos e seus efeitos no processo de trabalho. Partindo da formataÃÃo do referencial teÃrico foram definidos os procedimentos metodolÃgicos Ã luz dos ensinamentos dos autores, Trivinos (1987); Gil (2002); Roesch (1999) e Cochran (1977). O estudo caracterizou-se quanto aos objetivos como pesquisa descritiva e exploratÃria, quanto a abordagem tÃcnica estudo de caso, a anÃlise dos resultados foi de natureza quantitativa. O mÃtodo para selecionar os funcionÃrios foi a amostra aleatÃria estratificada, considerando os funcionÃrios dos campi do Pici e Benfica, cujo instrumento utilizado para coleta de dados foi um questionÃrio. Os resultados da pesquisa revelam que o processo formal de comunicaÃÃo interna na UFC necessita ser reajustado e aperfeiÃoado. Os respondentes apontam como principais barreiras comunicacionais a ausÃncia de feedback e a falta de habilidade comunicativa. Este fato impacta na operacionalidade da InstituiÃÃo, refletindo na qualidade dos serviÃos, gerando ruÃdos, falhas no fluxo interno de comunicaÃÃo.

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Vu, T. "Managing Vietnamese newsrooms : the role of internal communication." Thesis, University of Westminster, 2015. https://westminsterresearch.westminster.ac.uk/item/9ww8z/managing-vietnamese-newsrooms-the-role-of-internal-communication.

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There have been many studies on news production but little has been found about newsroom efficiency despite the fact that this is journalists’ main concern. The very few (mostly foreign) researchers who study Vietnamese media usually look at them from policy making and political-social perspectives, and with an outsider’s eye. They have little physical access, if any, to the media houses, which surely limits their view. Their approach implicitly over-emphasizes the influence of political forces and neglects the media’s own dynamics. This research takes a different approach: from insiders’ point of view. Using two daily newspapers as case studies, this multi-disciplinary ethnographic research seeks to understand the strategies Vietnamese news media employ to cope with the subsidy cuts and increasing competition while still under close political control. A particular focus is on the newsroom operational strategies to improve efficiency. It is found that organizational structure and culture, work climate, motivation and employee satisfaction, leadership and management styles, personnel policies (task requirements vs personal abilities and skills), systems/policies and procedures, and most importantly, communication are the factors that affect the newsroom efficiency, as well as newsroom strategy implementation and results.

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Hedwall, Anna, and Frida Nilsson. "Communicating leaders and leading communicators : A qulitative study with focus on internal communication and leadership during organizational change." Thesis, Högskolan för lärande och kommunikation, Högskolan i Jönköping, HLK, Medie- och kommunikationsforskning, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-23807.

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Syftet var att undersöka internkommunikation ur ett ledarskapsperspektiv i samband med organisationsförändring. En kvalitativ metod med semistrukturerade intervjuer användes där nio chefer från olika hierarkiska nivåer intervjuades. För att undersöka fenomenet internkommunikation utgick vi från ett empiriskt fall, myndigheten Jordbruksverket. Det empiriska materialet analyserades med hjälp av tematisering vilket slutligen genererade i slutsatser gällande internkommunikation. Den vetenskapliga utgångspunkten var systemteorin och utifrån den framtogs tre relevanta fokusområden; kommunikation, ledarskap och förändring som varit genomgående teman i hela studien. Studien utgick ifrån tre frågeställningar där resultatet visade hur ledare arbetar med internkommunikation och vilket förhållningssätt ledare har till sitt kommunikativa uppdrag.
The aim with this study was to examine internal communication from a leader´s perspective in relation to organizational change. A qualitative method containing semi structured interviews was used and the empirical case was the Swedish Board of Agriculture. Nine leaders from different hierarchical levels were interviewed. The empirical material was thematised which lead on to several conclusions about internal communication. The scientific general systems theory of organizations was used and three topics were settled; communication, leadership and organizational change. These main themes were guidelines throughout the entire study. Three questions were formulated and the result showed how leaders are working with internal communication and which approach they take on in relation to their communicative assignment.

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Tollstoy, Johanna, and Zara Thornsäter. "A Communicative Identity : A qualitative study of an organisation's creation and communication of their identity." Thesis, Linnéuniversitetet, Institutionen för samhällsvetenskaper, SV, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19092.

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Both as leader and employee you need a perception of the organisational identity. The purpose of this thesis is to identify leaders’ perception of using communication to develop and implement the organisational identity with the employees and also to identify how the internal work with the organisational identity can contribute in making the employees good ambassadors for the organisation. Data has been gathered through qualitative interviews with four leaders at a future large organisation. By connecting and analysing the empirical findings with relevant theories we came to the conclusion that the leaders’ percept the communication as vital and that they consider creating the foundation of the organisational identity as their responsibility. They value co-creation and an open communication with the employees. We make the conclusion that ongoing communication is essential for including employees in the development of the organisational identity and in making these good ambassadors.

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Wist, Dominic, Mark Schaefer, Walter Vogler, and Ralf Wollowski. "STG decomposition : internal communication for SI implementability." Universität Potsdam, 2010. http://opus.kobv.de/ubp/volltexte/2010/4078/.

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STG decomposition is a promising approach to tackle the complexity problems arising in logic synthesis of speed independent circuits, a robust asynchronous (i.e. clockless) circuit type. Unfortunately, STG decomposition can result in components that in isolation have irreducible CSC conflicts. Generalising earlier work, it is shown how to resolve such conflicts by introducing internal communication between the components via structural techniques only.
STG-Dekomposition ist ein bewährter Ansatz zur Bewältigung der Komplexitätsprobleme bei der Logiksynthese von SI (speed independent) Schaltungen – ein robuster asynchroner (d.h. ohne Taktsignal arbeitender digitaler) Schaltungstyp. Allerdings können dabei Komponenten mit irreduziblen CSC-Konflikten entstehen. Durch Verallgemeinerung früherer Arbeiten wird gezeigt, wie solche Konflikte durch Einführung interner Kommunikation zwischen den Komponenten gelöst werden können, und zwar ausschließlich durch Verwendung an der Graphenstruktur ansetzender Verfahren.

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Rajala, Inkeri. "Developing Internal Communication in Fast-changing Organizations." Thesis, Umeå universitet, Handelshögskolan vid Umeå universitet, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-50821.

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Developing internal communication in fast-changing organizations is a current topic, which seems to exercise the minds of corporate people in different positions. Well-functioning internal communication and business success seem to be strongly linked. It motivates people, and only people who are motivated and enthusiastic about their work are able to perform well in their jobs and to secure the success of their employers. The purpose of this study was to increase the understanding of internal communications and how employees perceive it in fast-changing organizations. An understanding of internal communication and its development was searched by concentrating in selected essential internal communication areas in organizations, internal corporate communication function and internal communication channels. The focus was on fast-changing organizations due to the fact that the development of internal communication does not usually go hand in hand with other organization development and business growth but tends to drag behind. The theoretical framework was formed of internal communication in general, internal communication development, internal communication in fast-changing organizations, internal communication in different organizational areas, internal corporate communicationas a function and internal communication channels. The most valid internal communication areas were selected to be management communication, team and supervisor communication and interdepartmental communication. The theoretical framework presented the dilemmas and characteristics that can occur among the issue of internal communication development. In order to achieve the determined objectives, a quantitative study was conducted. The survey named “Internal communications at the company x” with three different forms of questions was carried out in the case company. The topic was scrutinized from theperspective of a case company and aimed to find out employees’ perceptions. The web-based survey focused on the selected issues concerning internal communication and its development. Questionnaires were sent out to the employees of the case company’s European organization and 94 responses were received. The collected data was analyzed against the theoretical framework, and with the help of analysis conclusions and managerial implications regarding this study were drawn. It was discovered that by developing these internal communication areas together, fast-changing organizations succeed better in internal communication and consequently in other operations. In fast-changing organizations, careful attention needs to be paid especially to the amount of management, supervisor and interdepartmental communication. Communication especially about company situation and financial and sales situation should be increased. Employees value open, systematic, clear and well-organized communication. Development of interdepartmental communication processes is vital in order to improve knowledge sharing across the company and consequently business performance. It is essential that all members of work community understand their responsibility to communicate. Internal corporate communications function should teach that and provide good communication tools for all employees, especially intranet, e-mail and possibilities to face to face meetings and versatile feedback sessions. Efforts to equalize communication between locations, departments and teams need to be taken.

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Daly, F. D. "Internal communication and the management of change." Thesis, Queen's University Belfast, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.426799.

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Reinaker, Andrew Dennis. "INTERNAL CUSTOMER VALUE CREATION AND COMMUNICATION CHOICES." Diss., Temple University Libraries, 2017. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/465702.

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Business Administration/Marketing
Ph.D.
Understanding why organizational stakeholders choose to communicate company-relevant information to others in their network is an area of ongoing interest to both academics and practitioners. This dissertation advances internal marketing literature by conceptualizing employees as internal customers and modeling their communication behaviors as value exchanges. Communication choices were hypothesized to be based on the perceived values of available communication options, deriving influence from both employee internal characteristics and situational variations in the decision context. This framework was applied and analyzed within two contexts. The first essay examined the dynamics of internal customers’ propensity to “blow the whistle” on peer misconduct to organization higher-ups. These studies revealed that employees disclosed or withheld firm-damaging information based on the social and functional value characteristics presented in available communication options. The second essay examined the motivating factors behind front-line employees’ decisions to convey brand information to external customers. These studies showed that employees were driven by factors affecting the perceived intrinsic value of engaging in discussions about the brand topic, as well as the perceived extrinsic value of rewards expected as a result of having such customer interactions. Overall, this dissertation suggests that companies may enable the diffusion of company information by creating conditions that increase employees’ perceived value of engaging in brand communications.
Temple University--Theses

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Sloberg, Hanna, and Sara Nilsson. "Internal Marketing Communication : Alpha, a Machinery Business." Thesis, Karlstads universitet, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-73548.

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The aim of this study is to investigate the effectiveness of the internal communication, as a dimension of internal marketing, in a global multicultural company. The study was based on a conceptual model that is a miscellany of theoretical concepts of how to create effective internal marketing communication for global organizations. Through the investigation of the company referred to as Alpha, a quantitative study across six countries was conducted to further the knowledge on how to address the needs of internal customers and adjust the internal marketing strategy thereafter. A questionnaire was sent to a random sample, with a response rate of 215 employees that together reflected the total population of 2831. Through the usage of ANOVAs, the findings displayed significant differences of how the employees in all countries perceived the internal communication at Alpha. The study also compared differences within two countries where there was enough data to investigate differences between categories of employees, these results were not significant. In general, it can be said that the results were grouped by the differences of the three European countries against the three non-European countries. Another prominent finding was that China was separated from the other countries, this was also the instance collectively shown for Sweden and Finland as they were often grouped together. The implications are that possible differences in business culture may have affected these results, which further studies need to investigate. The results jointly report that the internal customers are not satisfied with the internal communication. The conclusion is that the needs of the employees at Alpha should be addressed much further, as a part of the company internal marketing communication strategy.

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Maric, Marina, and Emelie Bernsson. "Internal Communication in a Global Change Project." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-10682.

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Internal communication is the heart in all actions in every organization and plays a key role in a successful change project. Volvo Cars is a global company in an implementation phase of the change project ”One Finance”. The purpose of the change project is to standardize the financial processes which will change the organization structure in the financial departments. Since this is a global change project there are several factors that can affect the internal communication and can result in affecting the success of a change project. The purpose of this thesis is to study the internal communication during a global change project and to analyze what factors are affecting the internal communication from a global perspective. The thesis will also include what impact internal communication has on the organization. The study will mainly be on the internal communication between the headquarter in Gothenburg and the developing financial department in America. Collecting primary data in terms of semi-structure interviews has provided an understanding about Volvo Cars internal communication. Using electronic communication channels and cascade-communication model the organization has informed well about the concept and the purpose of the change. Some respondents are still requesting information about how they should work according to the change. Overall the acceptance of this change has created job-satisfaction and increased the engagement for employees, this can lead to business success. All respondents agree that there are factors that affect the internal communication during this global change project. Organization culture, multi-cultured organizations, organization change, power structures and globalization are all affecting the internal communication in ways of how to communicate, the amount of internal communication, and the currents of the internal communication and can create misunderstandings. The thesis is including an internal communication matrix that gives a clear overview of how different internal stakeholders are working with the internal communication at different levels within the organization. This is creating an effective internal commutation system.

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Hindström, Jakob, and Johan Tullström. "Internal Communication and Employee Perceptions during Acquisitions." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-355629.

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The purpose of the thesis was to research how management used internal communication during acquisitions and if it affected the perceptions amongst the employees. Internal communication happens at all levels of every organization and underpins organizational effectiveness. Internal communication is a powerful tool available for managers, but is difficult to master as employees have demands regarding channels, frequency, richness and meaning. During an acquisition the use of internal communication is even more important and harder to handle. Employees hold different perceptions about the acquisition based on partner attractiveness and target responsiveness. These perceptions will make employees perceive the acquisition as an opportunity or a threat. The communication owner must be aware of the perceptions and take them into account when crafting a strategy for internal communication. Employees in the two case organizations studied held negative perceptions in the early stages of the acquisitions. Our results showed that it was possible to alter employee perceptions regarding the acquisitions from threatening to opportunistic by internal communication and managerial involvement.

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Mmope, Phumzile Pheladi. "The role of senior managers at the North-West University in internal communication and employee engagement / P.P. Mmope." Thesis, North-West University, 2010. http://hdl.handle.net/10394/3138.

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The rationale that effective internal communication plays a crucial role in aligning employees to organisational goals, and in so doing, inculcate employee engagement and help an organisation to succeed, is remodelling internal communication management within organisations. At the core of the preceding rationale lies the fundamental realisation and acknowledgement that effective internal communication is not the function of the communication department, but in effect a basic prerequisite that must be understood, embraced and practiced by all levels of management. Managers without effective internal communication and employee engagement cannot execute the responsibility of strategic alignment. The challenge is now to ensure that the internal communication process is approached as a properly structured and efficiently managed system, rather than a collection of fragmented messages that often cause confusion among employees and compel disengagement. This study explores to what extent the senior managers at the North-West University understand their fundamental role in facilitating effective internal communication and employee engagement. An extensive literature study revealed that there is a correlation between effective internal communication and understanding of organisational strategy and objectives among employees. In addition, a strong correlation between effective internal communication, employee engagement, employee performance and organisational profitability has been identified in literature. The empirical findings were obtained by means of a qualitative research method in the form of semi-structured interviews with senior and middle managers. The semi-structured interviews explored and described how the managers perceive the nature of their role in facilitating and sustaining effective internal communication and employee engagement. In comparing the actual role of senior managers at the University in internal communication and employee engagement with the ideal state related to D'Aprix's (1996) manager's communication model, as well as the principles of a convergence model of communication, information richness of communication channels, a leadership communication framework and the impact of highest scoring manager activities and attributes, it was concluded that this communication role is still misunderstood by senior managers and not properly structured and executed. Consequently, internal communication is not adequately fulfilling its strategic potential as a means to establish positive relationships, diffuse information, motivate, and align employees' actions and behaviour to the set goals of the University. It is suggested that future studies measure and determine whether the engagement levels of employees at the North-West University have increased as a result of managers fulfilling their internal communication role effectively. Another study could also assess and measure the effectiveness of internal communication channels, with the view to develop an internal communication channel guide or toolkit for managers at the North-West University. The key drivers of employee engagement and related effect on the North-West University's performance could also be explored and measured in future research studies.
Thesis (M.A. (Communication Studies))--North-West University, Potchefstroom Campus, 2010.

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Davidsson, Pantea Sara. "Analysis of internal communication at a transport company." Thesis, Linköpings universitet, Institutionen för teknik och naturvetenskap, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-97865.

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Lack of an existing communication system was the reason for this assignment that has been ordered by JAB Shipping AB (JAB) It is a transport company that is in need of a custom made communication system to be able to achieve the best service and to be able to lower the cost of the subcontractors. The assignment is aimed at analyzing the business using the change analysis (SIM-method) and to develop requirements of a communications system. In this report the deficiencies of the existing system are described as well as the needs and desired functions for the new system. Requirements for the new system are also covered and how PocketMobile Communications AB used the requirements. The report ends with a conclusion of how the new system has improved the business. This bachelor thesis has documented the development of the requirements and how they were transformed into a fully functioning web-based booking and communication system that met all the requirements of JAB:s transport services.
Brist på och behov av ett fungerande kommunikationssystem gav upphov till detta examensarbete, som görs på beställning av JAB Shipping AB (JAB). Det är ett transportföretag som behöver ett skräddarsytt kommunikationssystem för bästa resultat av sina tjänster och för att sänka underleverantörskostnaderna. Examensarbete syftar till att analysera verksamheten med hjälp av förändringsanalys (SIMmetoden) och arbeta fram en kravspecifikation på ett kommunikationssystem. I denna rapport redovisas vilka brister det nuvarande systemet har, vilka behov och önskningar på det nya systemet som finns, kravspecifikationen som systemet ska byggas efter och hur PocketMobile Communications AB, uppdragstagaren, förverkligade kravspecifikationen. Rapporten avslutas med en uppföljning av hur det nya systemet har förbättrat verksamheten. Examensarbetet dokumenterar framtagningen av en kravspecifikation till ett tillfullo nyttbar webbaserat boknings- och kommunikationssystem som passade alldeles utmärkt för JAB:s transporttjänster.

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Kaluarachchi, Eraj Dulip. "Digital pulse interval modulation for optical communication systems." Thesis, Sheffield Hallam University, 1997. http://shura.shu.ac.uk/9101/.

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Pulse time modulation (PTM) techniques have drawn considerable attention over the years as suitable schemes for transmission of information over optical fibres. PTM schemes are known to utilise the vast optical bandwidth to provide efficient transmission characteristics. Pulse code modulation is one such modulation scheme that has been used widely in various communication systems. In this thesis digital pulse interval modulation (DPIM), a form of PTM, is proposed as a suitable modulation scheme for optical communication systems. In this scheme the information is represented by means of varying the anisochronous frame interval between two successive pulses. Each pulse fulfils the dual role of representing the frame boundaries and initiation of the next sampling event within the modulator or sample reconstruction in the demodulator. In this study DPIM frame structure is proposed and sampling criteria, information capacity, bandwidth requirements are discussed in depth. The spectral behaviour of the scheme is investigated and a mathematical model is developed to represent the spectra. The model was numerically evaluated and verified with the practical measurements to prove its validity. Spectral predictions were made for random as well as periodic information signals showing the existence of the distinct slot frequency component, which is used for slot synchronisation. Frame synchronisation is not required as DPIM has self synchronised frame structure. For random signals, slot component is found to be about 15 dB and for periodic single tone sinusoidal signal this was at about 5 dB. Dependency of this component on the various system parameters such as bit resolution, pulse width, pulse shape are discussed. A detailed account of the receiver performance is given. Receiver analysis was carried out for narrow band as well as for wide band channels. Possible error sources are presented and the system performance degradation with these error sources is discussed and a comparison is made with isochronous DPPM and PCM. For performance evaluation of analogue systems, signal-to-noise ratio was mathematically modelled and compared with PCM. This analysis showed that DPIM SNRs shows three important regions as compared to PCM. That is when the SNR is inferior, superior and identical to PCM performance. Threshold levels corresponding to the above regions vary depending on the system bit resolution. A prototype DPIM system was designed and implemented to transmit low speed analogue signal (≈15 kHz) at bit resolutions of 4, 5 and 6 where the slot frequencies are at 510, 990 and 1950 kHz, respectively. Measurements were carried out in order to verify the predicted performance. This results showed close agreement with the predicted. Receiver sensitivity of the prototype at bit error rate of 10^-9 was found to be about -45.5 dBm at all three cases with transmitted average power of -28.8 dBm allowing high optical power budget. The signal-to-noise ratio threshold level of the system was at -47 dBm. Finally, linearity measurements of the overall system were made at the above bit resolutions and the quantitative and qualitative results are presented.

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Weber, Lydia, and Dominique Kuehn. "The Challenges of Internal Communication about Environmental Sustainability." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-257380.

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This exploratory study aims to find out the challenges multinational corporations are facing when communicating about the ecological pillar of sustainability internally. By conducting an in-depth investigation of one multinational company, the study identifies three themes which imply potential drawbacks for the company’s goal to become an environmental pioneer within the operating industry. The first obstacle is related to the abstract content and intrinsic character of the sustainability idea. Furthermore, complex international business structures including different target groups hamper the internal sustainability communication, which pursues a peculiarly wide audience and is therefore dependent on the multiplier effect for the spread of information. Moreover, the intrinsic value of sustainability causes a priority lack, perception difficulties of the communicated messages as well as gaps between attitude and behavior. A long time period is required in order for the internal communication to achieve a change. All in all, especially the abstract, voluntary and intrinsic character of sustainability makes the communication uniquely difficult and thus demanding an overall change of the society’s attitude and prospect towards the topic.

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Safarova, Julia, and Jenny Holmin. "Appropriateness of Internal Communication Channels : A Stakeholder Approach." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-261086.

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Internal communication is pivotal for the effectiveness of company procedures and ultimately the success of the company. Understanding more about the communicative needs of different employee groups is therefore important in order to convey a message in a satisfying manner to those employees. This explorative study is investigating communication preferences from a stakeholder perspective to find out what influences the appropriateness of using different communication channels when transmitting information to different stakeholder groups. Interviews with employees at different levels and functions at PostNord were conducted and analysed. We conclude that the top level stakeholder prefers face-to-face communication due to complex topics being discussed with a high need for feedback. The stakeholder at the middle organisational level preferred e-mail due to being constantly interrupted and therefore need to access information at later times. The bottom level consisted of two stakeholder groups that had high degree, respectively low degree of customer interaction. They both preferred face-to-face, for reasons that had grounds in strict working schedules and work tasks - they were not given time to take in information properly in any other way than scheduled meetings, and the stakeholder with low customer interaction mostly worked alone which made this stakeholder value meetings with other colleagues.

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Quinn, Dennis. "Auditing internal communication in a major police organisation." Thesis, University of Ulster, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.365421.

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Mäkinen, A. (Anna). "Development of internal communication policy in growth enterprise." Master's thesis, University of Oulu, 2018. http://urn.fi/URN:NBN:fi:oulu-201809052711.

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Internal communication has an important role in an organization’s every action. It is affecting to the efficiency of processes as well as sense of community among the members of an organization. Even though internal communication as such is relatively much searched topic, developing internal communication and internal communication policy have been disregarded among scientific community. The objective of this research is to find out how to develop an internal communication policy when there are factors that are strongly affecting to that. The main theory is contingency theory which argues that there is no one universal way to organize an internal communication policy. There are some external and internal factors that affect to organizing such. In this research the growth is an external factor which has affected to the internal factor, the amount of tacit knowledge. The research is made for an IT company Aava Mobile Oy which needs development for three different internal communication channels: intranet, familiarization package and Common Coffee Break. The goal is to find the objectives of development for each channel. The research is a case study which is using qualitative methods such as semi-structured interviews, questionnaires and observation. The researcher was an active part of the working community which meant the observation was inclusive. The research philosophy is critical realism which means there is an objective reality but the knowledge is socially constructed. This research found out that growth has many impacts on the development of internal communication policy. The growth makes the organizational structure more complex than it was before which affects the flow of information and the amount of tacit knowledge. Internal communication can be measured in multiple ways, in this research the employee satisfaction was connected with the success of the internal communication policies. Employee satisfaction and the amount of tacit knowledge was also connected, less tacit knowledge within an organization equals more satisfaction among employees.

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Hume, Jessica Mary. "Strategic internal communication in international non-governmental organisations." Diss., University of Pretoria, 2010. http://hdl.handle.net/2263/24843.

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The role and importance of international non-governmental organisations (INGOs) has increased with globalisation and the growth of global institutions. Not only do INGOs play a major role in aid delivery in developing countries, they also serve as the voice of the people in the growing global governance system. Thus they have an increasing impact on the social and economic welfare of people around the world. For this reason, the performance and management of INGOs is vital. However, research on their management is lacking. INGOs possess unique characteristics including complex environments, value-based missions and no financial bottom line. Therefore, management practices, like internal communication, that are generally developed for for-profit organisations need to be evaluated for suitability within the INGO context. Strategic internal communication has been identified as driving organisational performance. Internal communication can be defined as strategic when its purpose is to align internal stakeholders with the organisation’s strategic intent. By facilitating strategic alignment, internal communication can play a critical role in organisational performance. Research on strategic internal communication is limited and virtually non-existent when considered within the INGO context. However, by considering communication management theory, strategic management theory and NGO management theory, it is possible to develop theoretical propositions on the strategic functioning of internal communication in INGOs. In particular, the theory suggests that a postmodern approach to strategic management and strategic internal communication can assist INGOs in addressing many of the challenges they face. This study explores the strategic functioning of internal communication in INGOs through exploratory, qualitative case studies. The evidence shows that internal communication in INGOs does not generally function strategically. However, the function is recognised as having potential to improve the performance of these organisations. In particular, there is support for the suitability of a postmodern approach to strategic internal communication in INGOs.
Dissertation (MPhil)--University of Pretoria, 2010.
Communication Management
MPhil
Unrestricted

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Sriyothin, S. "Influence of internal communication on employees' brand outcomes." Thesis, University of Salford, 2016. http://usir.salford.ac.uk/39998/.

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Internal branding studies indicate that organizations are pointing to effective internal communication as an influential factor in business success in ensuring the delivery of the brand promise by their employees, particularly the customer-interface employees. Internal communication satisfaction makes employees feel that they are identified with, committed and loyal to the brand, so they would behave in ways that support the brand reality. The Communication Satisfaction Questionnaire (CSQ) is the most widely used business communication satisfaction questionnaire. However, the constructs of internal communication satisfaction from the CSQ have not been used in the internal branding concept in developing countries. Therefore, this researcher’s aim was to conceptualise and evaluate the role of internal communication satisfaction constructs from the CSQ constructs, which include seven constructs (Organizational Perspective, Organizational Integration, Personal Feedback, Relationship to Supervisors, Horizontal Communication, Media Quality and Communication climate) on employees’ brand outcomes in the hotel business in Thailand. Furthermore, this study provides empirical evidence to support the link between the domain of internal communication satisfaction and employees’ brand attitudes and brand behaviours. Within a positivist paradigm, the study employed a survey to collect data from customer-facing employees in the hotel business in Thailand in both high ranking and low ranking hotels. The data consists of 1,212 customer-facing employees from high ranking hotels and the other 535 employees from low ranking hotels. The study then analyses the data using a structural equation model. There are three notable findings upon which conclusions can be drawn from this study. First, the seven CSQ’s constructs as the domain of internal communication satisfaction in the internal branding concept can help employees represent a brand to customers that come into contact with the brand. Second, this study confirms previous studies that claim internal communication satisfaction is a tool of internal branding that shapes employees' brand attitudes (e.g. identification, commitment, and loyalty) and employees’ brand behaviours. Finally, the seven domains of internal communication satisfaction (created from the CSQ) in the internal branding concept can be used in both hotels of high and low customer ranking in Thailand context and communicated to staff to achieve higher employee brand performance. The study contributes to marketing academic knowledge by: (1) identifying the seven CSQ’s constructs as the domain of internal communication in the internal branding concept; (2) extending the concept of internal branding to explain how internal communication influences employees’ brand performance, and (3) confirming the functional importance of both organizational and management communication from the corporate communication approach, which will help employees achieve the internal branding goals. Managerially, the study provides a model for marketers to conceive and design the internal communication whose attributes work together to create employees’ brand outcomes and competitive advantage in business. It isolates the key role played, in developing effective measurement internal communication tools for the business, by the desire to explore both employees high and low in the variable work performance. The study consists of a series of philosophies and methods in quantitative research, and each tool for quantitative studies necessitates a choice. The researcher is aware that the same research objectives could have been met using a qualitative research methodology. The main limitations are now reviewed, and point the way towards future research.

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Liu, Sisi. "Securing Wireless Broadcast Communications against Internal Attacks." Diss., The University of Arizona, 2012. http://hdl.handle.net/10150/228114.

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The pervasiveness of wireless communications in modern society is unprecedent. Using numerous wireless technologies, including cellular, WiFi, WiMax and others, users gain ubiquitous access to a wealth of information services relevant to their everyday lives. These include communication services (voice, email, text), commercial transactions (e-banking, e-trading), location-based services (points of interest, navigation), social networking, web access, and others. Further proliferation of mobile services and applications provided via wireless communications is contingent upon the network's reliability and security. As this wireless revolution continues to unfold, users have grown increasingly concerned with the amount of sensitive information that leaks to unauthorized parties. They have also become more skeptical to the abilities of current technologies in providing a reliable and secure environment. The problem of ensuring network reliability and security is particularly challenging in the wireless domain. The open nature of the wireless medium leaves it accessible to any device equipped with a transceiver. Wireless networks remain vulnerable to numerous attacks, including eavesdropping, packet modification and injection, replay, impersonation, and jamming. Moreover, the poor physical security of the majority of wireless stations (mobile devices, sensor, etc.) makes them susceptible to physical compromise. Such compromised devices become a launchpad for internal attacks from adversaries with intimate knowledge of network secrets and protocol specifications. Internal attacks are much harder to counter than external ones since the adversary can bypass typical cryptographic methods that authorize user access. In this dissertation, we investigate attacks on wireless communications launched by internal adversaries. In particular, we are concerned with sophisticated intentional interference (jamming) attacks against broadcast communications. Such attacks have been shown to be detrimental to network operation. We further consider the problem of distributed node coordination in dynamic spectrum networks. To address these problems, we design novel communication protocols that protect broadcast communications from internal attacks via a combination of randomization, redundancy and cryptographic techniques. We propose new security metrics to quantify the ability of the adversary to deny access to the broadcast channel. We introduce a randomized distributed scheme that allows nodes to establish and maintain the broadcast channel in the presence of the jammer. Also this scheme uniquely identifies the set of compromised nodes, both when nodes are acting independently and when they are colluding. To protect broadcast communication performed on control channel, we propose a secure broadcast scheme called TDBS, which implements the broadcast operation as a series of unicast transmissions, distributed in frequency and time. Finally, we address the problem of dynamically assigning the control channel in CRNs based on time- and space-varying spectrum opportunities. We propose a cluster-based architecture that allocates different channels for control at various clusters in the network. The clustering problem is formulated as a bipartite graph problem, for which we develop a class of algorithms to implement. Extensive simulations are conducted to verify the validity of the proposed mechanisms.

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Loberg, Johan. "OK generations, interact! : A quantitative case study on motivations, employer engagement, perceptive and technical affordances on internal social media from a generational perspective." Thesis, Karlstads universitet, Institutionen för geografi, medier och kommunikation (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-78237.

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Successful internal social media motivates and engages employees in the emerging digital world. It provides them sufficient tools to exchange skills and collaborate through these platforms. For instance, they are able to build relationships with their colleagues and employer (relatedness), learn and share their skills and expertise (competence). In times of remote working, internal social media can help to facilitate these values that help all parts of the organisation to stay connected with each other. These platforms are also enriched with technical functions that enable the users to interact with each other in different ways. It also provides opportunities for visual storytelling to enhance and strengthen the communication that takes place on internal social media. The platforms are challenging since it is hard to engage and motivate age generations, where they all have different technological experience and somewhat cultural differences. This thesis is a quantitative survey case study conducted for a larger cooperation, based on theories such as self determination theory, employer engagement and affordances. This research contributes to existing literature by understanding generations’ motivation and engagement on internal social media, in contrast to existing research on private social media. It also analyses how professional and private social media use is related to employer engagement. Lastly, what interactions and formats are most valuable to each generation based of affordances. The study analyzes a sample of 330 respondents collected through the company's internal social media (Workplace). The generations that will be examined are from the oldest Baby Boomers, Generation X, Millennials and youngest Generation Z. The final result concluded low participant frequency on Generation Z, which led to them being combined with Millennials in the analysis. Findings indicated that, Generation X are most motivated to exchange skills and expertise on Workplace (Competence), Baby Boomers and Millennials and Generation Z were less motivated to use it in general. However Baby Boomers were slightly more motivated by relatedness. The result also shows that there is a strong relationship between social media usage and employer engagement. The most valuable functions for all generations were the comment function and they all agree the video is the best way to communicate on internal social media.
Framgångsrika fall av implementering av interna sociala medier motiverar och engagerar anställda i den växande digitala världen. Det ger dem tillräckliga verktyg för att utbyta färdigheter och samarbeta på dessa plattformar. Till exempel kan de bygga relationer med sina kollegor och arbetsgivare (relatedness), lära sig och dela sina färdigheter och expertis (competence). I tider med allt mer fjärrarbete kan interna sociala medier underlätta för alla delar inom organisationen att hålla kontakten och samarbeta med varandra. Dessa plattformar är också berikade med tekniska funktioner som gör det möjligt för användare att interagera med varandra på olika sätt. Det ger också möjligheter för visual storytelling att förbättra och stärka kommunikationen som sker på interna sociala medier. Plattformarna är utmanande eftersom det är svårt att engagera och motivera de olika åldersgenerationer som finns, där de alla har olika teknisk erfarenhet och det finns kulturella skillnader. Detta är en kvantitativ fallundersökning genomförd för ett större företag, baserad på teorier som self determination theory, employer engagement och affordances. Studien bidrar till med forskning till befintlig litteratur genom att förstå generationernas motivation och engagemang på interna sociala medier, i kontrast till befintlig forskning på privata sociala medier. Den analyserar också hur professionell och privat användning är relaterad till employer engagement. Slutligen, studeras vilka interaktioner och format som är mest värdefulla för varje generation baserat på konceptet affordances. Studien analyserar ett urval av 330 respondenter som har samlats in via företagets interna sociala medier (Workplace). Generationerna som kommer att undersökas kommer från de äldsta Baby Boomers, Generation X, Millennials och yngsta Generation Z. Det slutliga resultatet visade låg deltagarfrekvens av Generation Z, vilket ledde till att dessa deltagare kombinerades med Millennials i analysen. Resultaten visade att Generation X är mest motiverade att utbyta färdigheter och kompetens på Workplace (Competence), Baby Boomers and Millennials och Generation Z var mindre motiverade att använda det i allmänhet. Men Baby Boomers var lite mer motiverade av relatedness. Resultatet visar också att det finns en stark koppling mellan användning av sociala medier och employer engagement. De mest värdefulla funktionerna för alla generationer var kommentarsfunktionen och de är alla överens om att videon är det bästa sättet att kommunicera på interna sociala medier.

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38

Riihimäki, Jessica. "Performing internal communication with the help of digital tools : A study of how employees utilize internal communication together with digital tools." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-328579.

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Kreü, Emma. "En studie av den interna kommunikationen på Skatteverket." Thesis, Uppsala University, Media and Communication, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-7700.

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Abstract

Title:A study of the internal communication at The Swedish Department of Taxes (En studie av den interna kommunikationen på Skatteverket)

Number of pages: 36 (52 including enclosures)

Author: Emma Kreü

Tutor: Peder Hård af Segerstad

Course: Media and Communication Studies C

Period: Atumn 2006

University: Division of Media and Communication, Department of Information Sciense,Uppsala University

Purpose/Aim: To resarch the internal communication within The Swedish Department of Taxes and the relationship between information sender and reciver.

Material/Method: By contedning critical discourse analysis on The Swedish Department of Taxes’ policy for internal communication and accomplish interviews with co-wokers in position of reciving information, in position of sending information and section managers.

Main Results: The co-workers in position of reciving information felt they had a good communicational relastionship with their closest section manager, but not with the upper management.

Keywords: Internal communication, communicational leadership, organizational communication.

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Ziuraite, Jurgita. "Relationships of internal organizational communication, performance and work motivation." Thesis, Växjö University, School of Social Sciences, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-2639.

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Communication is one of successful functioning organization‘s elements. Many companies‘ managers comprehended that when communicating effectively, organization can achieve more during a shorter period of time. Current study aimed to determine internal organizational communication, motivation and performance relationships as well as present a model reflecting them. Employees of the same organization participated in the research. 54 employees filled in questionnaire which included Communication Satisfaction Questionnaire, Work Preference Inventory to measure intrinsic and extrinsic motivation, Extended Delft Measurement Kit General Performance subscale. Demographic questions were included as well. After performing data analysis, the study found that only satisfaction with media quality differs in groups according gender. Men were more satisfied with media quality than women. Higher satisfaction with personal feedback and communication with a supervisor was related to lower extrinsic motivation. Higher intrinsic motivation was related to higher subjective performance. An internal organizational communication, work motivation and performance model was developed using structural equation modeling.

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Wist, Dominic, and Ralf Wollowski. "STG decomposition : avoiding irreducible CSC conflicts by internal communication." Universität Potsdam, 2007. http://opus.kobv.de/ubp/volltexte/2009/3296/.

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Tumbare, Nina. "An internal communication assessment of the Lilongwe City Assembly." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/2509.

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Thesis (MA (Public and Development Management))--University of Stellenbosch, 2009.
Internal communication has the potential of improving the ability of local authorities to deliver effective and efficient basic services. Local authorities are the pillar upon which governments rely to champion the decentralisation process which has been widely hailed as enabling service delivery to the communities. The Lilongwe City Assembly recognises the need to address internal communication issues, but have neither carried out any meaningful analysis of its internal communication nor has it developed an internal communication plan or guidelines. The communication audit methodology is relatively unknown in the public sector in Malawi and it is hoped that this study brings to light the advantages of giving organisational communication its deserved role in activities of the public sector. It is hoped that this study would be replicated in the remaining 38 local assemblies with a view to improving service delivery. This study assessed the internal communication of the Assembly as part of a broader perspective of organisational communication. Specifically, it measured the effectiveness of internal communication at the Lilongwe City Assembly. The methodology involved measuring the perceived current and ideal amounts of information in eight fundamental areas of internal communication, namely receiving information from others, sending information to others, action on information sent, channels of communication, communication relationships, communication and work satisfaction, timeliness of information received from key sources and sources of information. Findings from a sample of 186 respondents of the Assembly indicated a great need to receive information and to interact with Assembly management more frequently than what is happening currently. The communication between subordinates and co-workers seems to be satisfactory. However, the majority of respondents expressed the need to engage with Assembly management on a number of key issues, including staff welfare, salaries and benefits. In addition, a concern about the inability of employees to master the English language was cited as reducing the capacity of the Assembly to fully implement its work activities.
cmc2010

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Campbell, Kelly A. "Looking Inward| Higher Education Public Relations and Internal Communication." Thesis, Western Michigan University, 2019. http://pqdtopen.proquest.com/#viewpdf?dispub=13877001.

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There has been a decline in public good will toward institutions of higher education for nearly four decades. Resultantly, the public, media, and politicians call for greater transparency. It would be beneficial for institutions of higher education to utilize strategic means to communicate their stories, successes and brand directly to various publics. A critical, albeit often an overlooked public, are the employees of the university. They can serve as ambassadors for the university interacting with outside publics. In this capacity, not only do employees need to know information about their organization to function well at their positions, they also need to understand the strategic direction of the organization. Strategic communication of this nature can be accomplished with them via internal communication, and that falls under the domain of the public relations entity on campus.

This study seeks to examine how senior level public relations practitioners in higher education develop and carry out their internal communication responsibilities to employees. Understanding was sought regarding the practitioners’ beliefs and practices regarding: (a) public relations as a strategic management function; (b) the role of relationship management within public relations; and (c) whether symmetrical communication is used for cultivating relationships while maintaining a feedback mechanism to adjust public relations strategies based on publics and environment.

This study also looked at common and unique elements of practice, how higher education public relations practitioners define best practices, and whether they coordinate internal communication with other entities within their college or university and analyzes some demographic data regarding the career paths and education of the practitioners. It concludes that, while the participants in the study were operating with direct reporting to the president of their respective universities, and that all participants demonstrated working in a strategic capacity, none had documented communication processes with respect to internal audiences, and few had formal methods in place to evaluate the success of their efforts. In addition, none had well-formulated and strategic processes in place with respect to whether symmetrical communication is used for cultivating relationships while maintaining a feedback mechanism to adjust public relations strategies based on publics and environment.

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Tange, Lotte, Annika Löwgren, and Ted Jan Post. "Internal Corporate Communication : Aligning Employees for Strategic Sustainable Development." Thesis, Blekinge Tekniska Högskola, Institutionen för strategisk hållbar utveckling, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-16400.

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Making a societal transition towards sustainability is a global concern of ever increasing urgency. Succeeding in this mission requires all societal sectors to be on board and contribute. This thesis focuses on the transformation of the corporate sector, namely how Internal Corporate Communication (ICC), i.e. communication between senior management and employees, can be designed to engage employees in working with sustainability. This thesis uses a conceptual model developed for ICC and employee engagement and applies it in the specific context of ICC with regards to sustainability in medium- to large-sized companies in Northern Europe. Through interviewing practitioners working with ICC on sustainability in ‘model’ sustainability companies, the research aims to discern best practices on how to design ICC about sustainability to engage employees. The results show that ICC can be a useful tool when it comes to engaging employees in working with sustainability, and the findings are summarized as guidelines for content creation and methods to use to facilitate engagement creation for sustainability. The discussion elaborates on how these guidelines can be used together with the Strategic Sustainable Development approach to facilitate companies’ journeys towards sustainability.

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Köllner, Karl, and Julia Hofvendahl. "Constructing authenticity : A qualitative study of internal CSR communication." Thesis, Karlstads universitet, Fakulteten för humaniora och samhällsvetenskap (from 2013), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-57070.

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The rapid increase of corporate social responsibility (CSR) has led to a large numbers of programs that have failed to meet the expectations of stakeholders (McShane & Cunningham 2012). The reason being that stakeholders are becoming more sceptical about firms true purpose for engaging in CSR activities (Arendt & Brettel 2010). It may fuel worries that firms are acting in self-interest and trying to look good instead of doing good and not acting in line with the communicated CSR (Porter and Kramer 2011). Despite this downside, a well-executed CSR can lead to an increased company attractiveness and stakeholder identification. CSR is acknowledged as one of the most important tools for companies to use for creating corporate reputation (Arendt and Brettel 2010). This thesis wants to understand and evaluate the development of CSR, given that organizations must continuously look at both the tensions between profit seeking and the conflicting demands from different stakeholder groups. Authenticity can be seen as an appropriate view or perspective since stakeholders want to know if the communicated CSR is a reflection of the organization’s true self (Harvey et al. 2006). The aim of this study is to investigate CSR as a marketing practice and to explore how authenticity is constructed in relation to internal CSR communication. By answering this aim, there will be an enhanced understanding of how authenticity can be constructed and how CSR can be communicated within organizations. A qualitative approach has been conducted for this thesis. The primary data has been collected from semi-structured interviews at Grant Thornton and the interviews consisted of eight respondents with different positions in the company. Five mechanisms have been developed, showing how the work of constructing CSR is carried out, as well as how Grant Thornton integrate CSR into the organisation. Furthermore, three features have been developed showing how authenticity can be created within organizations.
Corporate social responsibility (CSR) har ökat kraftigt bland organisationer vilket har lett till ett stort antal CSR program som inte kunnat uppfylla intressenternas förväntningar (McShane & Cunningham 2012). Anledningen är att intressenterna blir allt mer skeptiska gällande vilket organisationers verkliga syfte är till att driva CSR program (Arendt & Brettel 2010). Intressenternas skepticism grundas i att företag kan välja att agera i eget intresse för att skapa en förbättrad image istället för ren välvilja. Därmed agerar inte företagen i linje med deras kommunicerade CSR (Porter & Kramer 2011). Däremot kan en välutvecklad CSR öka attraktionskraften och skapa samhörighet mellan organisationen och intressenterna. CSR har därför blivit erkänt som ett av de viktigaste verktygen för företag att använda för att förbättra företagens image (Arendt & Brettel 2010). Den här uppsatsen ämnar att skapa en förståelse för utvecklingen av CSR eftersom organisationer måste kontinuerligt välja mellan att följa vinstdrivande initiativ eller följa krav från olika intressentgrupper. För att avgöra om den CSR som kommuniceras är i linje med vad organisationer utger sig för att vara, kan autenticitet ses som ett lämpligt verktyg att utgå från (Harvey et al. 2007). Syftet med studien är att undersöka CSR ur ett marknadsföringsperspektiv samt hur autenticitet kan konstrueras inom intern CSR kommunikation. Genom att undersöka syftet kommer teori att skapas för att visa hur autenticitet kan alstras i intern CSR kommunikation samt hur CSR kan kommuniceras inom organisationer. Ett kvalitativt tillvägagångssätt har använts. Primär data har samlats in med hjälp av semi-strukturerade intervjuer som utfördes på företaget Grant Thornton. Respondenterna bestod av åtta individer med anställning på olika positioner inom företaget. Fem mekanismer har kunnat påvisas som beskriver hur företag kan arbeta med att integrera CSR i organisationen. Tre funktioner har också utvecklats som påvisar hur autenticitet kan skapas inom organisationer i samband med CSR.

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LaBarge, Monica Claire. "Integral affect and attitude strength in health communications /." view abstract or download file of text, 2007. http://proquest.umi.com/pqdweb?did=1421612801&sid=1&Fmt=2&clientId=11238&RQT=309&VName=PQD.

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Thesis (Ph. D.)--University of Oregon, 2007.
Typescript. Includes vita and abstract. Includes bibliographical references (leaves 189-197). Also available for download via the World Wide Web; free to University of Oregon users.

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47

Albertsson, Maja, and Frida Lindfors. "Det digitala arbetslaget : En studie om mellanchefers upplevelser kring att leda på distans under covid-19-pandemin, utifrån en organisation i försäkringsbranschen." Thesis, Uppsala universitet, Institutionen för informatik och media, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-446361.

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When the covid-19 pandemic started, managers were only able to lead their employees through digital communication. During the subsequent telework a completely new research area, in need of new knowledge, was created. The purpose of this study is to gain an understanding of opportunities and challenges of remote leadership, experienced by managers. This at a time of only digital communication with employees, with no physical meetings or interactions. The study will answer the following two issues, “What factors are important for managers to take into account when applying a leadership style to teleworking employees?” and “Which internal communication functions in the organization have worked better or not according to managers, when remotely managing employees?”. This exploratory study has its theoretical starting point in situational theory, as well as in Richmond, McCroskey and Powell’s six functions in organizational communication. Through semi-structured interviews, empirical data has been collected and then analyzed through coding, thematization and summation. The result of this study indicates that future managers, conducting digital leadership, will need to take each employee's needs and personal situation into account. Managers need to adopt a functioning leadership style, while keeping important factors regarding employees in mind. This in order to successfully lead each teleworking employee through digital communication.

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48

Eriksson, Lena, and Rickard Holmgren. "Internal Communications : A way to transfer corporate identity at Riksbyggen." Thesis, Jönköping University, JIBS, EMM (Entrepreneurship, Marketing, Management), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-11768.

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Purpose: The purpose of this thesis is to investigate the role that internal marketing and internal communications play in transferring the corporate identity to the members of the organization

Background: Having a strong corporate identity can be a competitive advantage. However, few organizations are willing to devote the time and money it takes to ensure that everyone within the organization are fully aware of the corporate identity. One way to spread the corporate identity within the organization is through internal marketing. Many different activities fall under the concept internal marketing one of them being internal communications. One problem with this is that most organizations are more willing to make sure that their external stakeholders know of their corporate identity and they willingly throw money into advertising campaigns without informing the employees.

Method: The investigation is based on a qualitative method in form of a case study where Riksbyggen was used. Five employees were interviewed and the results are presented in the empirical findings. Later the data was analyzed along with the frame of reference.

Conclusion: The research found that Riksbyggen does not use their internal marketing to a large extent to spread their corporate identity. They use other internal marketing activities, e.g. internal training, bonus system, health care and funding to take courses that are unrelated to their work. The evidence that those activities actually spread the corporate identity might not be clearly visible to everyone. However, when analyzing Riksbyggen’s values, vision, history and through interviewing the employees it was clear that they embodied the corporate identity of Riksbyggen.

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Westman, Daniel, and Peter Lindfors. "Leaders and Social Media : Improving HRM through better internal communication." Thesis, Umeå universitet, Företagsekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-60694.

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The purpose of this study is to create understanding for how social media affects the relationship between employees and leaders in organizations, and how social media could be used to improve internal communication. We also want to explore how this type of internal communication could be implemented in large organizations. From a theoretical perspective our ambition is to see how our findings relate to the theoretical field of internal communication and human resource management. The empirical findings in this study were gathered by conducting an interview with the CEO to reveal his intentions, methods and practices when working with social media. A questionnaire was then developed by using the knowledge gained from the interview with the CEO, as well as by using theories regarding communication, social media and corporate culture, this questionnaire was filled out by company employees. The empirical data that was gathered was analyzed in the light of relevant theory. We also checked the various data variables for correlation. This was done so we could study what factors determine why an employee follows the blog, and also so we could study which factors are impacted by the employee reading the blog. The results of this study show that social media as a communication tool has enormous potential to transcend geographical barriers and to flatten the organizational hierarchy in a way that is not possible through the usage of conventional communication methods. Social media can affect the relationship between a leader of an organization and its employees and has the power to spread values, practices, routines and build corporate culture. Social media however, has a sensitive nature and factors such as accessibility, target group characteristics and planning are directly relevant to the outcome when a CEO uses social media to communicate with the employees. Accessibility problems can result in some employees having a hard time being reached by social media communication and the lack of a proper integration plan can cause disturbance in the communication, employees may not be aware of the purpose of the CEOs efforts or maybe not even be aware that the CEO has started using social media tools. However the individuals who do follow the CEOs practises are likely to gain a better relationship with their leader. The informal nature of social media is a great way for CEOs to show more of their personalities and in that way form a closer bond with the employees. We believe that if planned and used in the right way, CEO social media communication has even more potential than this study reveals.

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Kovac, Senad, and Mikael Holmgren. "Analysis of internal communication : case study Sandvik SMT Market Service." Thesis, University of Gävle, Department of Technology and Built Environment, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-736.

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Large scale companies have massive information flows in their administrative

departments. This often creates problems when there is a lack of communication both

internally and with internal partners such as sales units.

Sandvik SMT Market Service (SBMS) is no exception in this case. They got big

problems with their communication with the sales units especially when it concerns the

mail traffic and routing of information. Today SBMS have three regional mailboxes

where the SU’s (Sales Unit) send their mails depending on which region they belong to.

This structure does not function as intended and creates an overload which leads to long

response times.

Therefore the market service manager Jonas Hofvenstam wanted us to investigate this

problem area with the possibility of segmenting the mailboxes including a tagging system

and to perform a review of the sales tools portal in order to shorten the response times

and decrease the mail traffic.

The outcome of this paper was suggestions/proposals regarding how to structure the

common mailboxes, illustration of a tagging system for the mails and suggestions of how

to improve the sales tools portal. We also made recommendations on how to take these

suggestions into action including step by step instructions to make it easier when

performing an implementation.

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Dissertations / Theses on the topic 'Interal communication'

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