Journal articles on the topic 'Interactive voice response (IVR)'
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Pradani, Winangsari. "Struktur Pesan pada Interactive Voice Response (IVR)." JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI 1, no. 1 (April 4, 2011): 13. http://dx.doi.org/10.36722/sst.v1i1.13.
Full textAbanoz, Hüseyin, and Özgür Erbaş. "Mass-IVR — A High Performance Outbound Interactive Voice Response Management System." International Journal of Computer Theory and Engineering 8, no. 4 (August 2016): 295–98. http://dx.doi.org/10.7763/ijcte.2016.v8.1061.
Full textKopylov, Andrei, Oleg Seredin, Andrei Filin, and Boris Tyshkevich. "Detection of interactive voice response (IVR) in phone call records." International Journal of Speech Technology 23, no. 4 (November 17, 2020): 907–15. http://dx.doi.org/10.1007/s10772-020-09754-3.
Full textKhudyakov, Polyna, Paul D. Feigin, and Avishai Mandelbaum. "Designing a call center with an IVR (Interactive Voice Response)." Queueing Systems 66, no. 3 (October 14, 2010): 215–37. http://dx.doi.org/10.1007/s11134-010-9193-y.
Full textShaw, William S., and Santosh K. Verma. "Data Equivalency of an Interactive Voice Response System for Home Assessment of Back Pain and Function." Pain Research and Management 12, no. 1 (2007): 23–30. http://dx.doi.org/10.1155/2007/185863.
Full textMundt, James C., Peter J. Snyder, Michael S. Cannizzaro, Kara Chappie, and Dayna S. Geralts. "Voice acoustic measures of depression severity and treatment response collected via interactive voice response (IVR) technology." Journal of Neurolinguistics 20, no. 1 (January 2007): 50–64. http://dx.doi.org/10.1016/j.jneuroling.2006.04.001.
Full textMittal, Akhil. "Manual Testing and Quality Monitoring of Interactive Voice Response (IVR) applications." International Journal of Computer Applications 4, no. 6 (July 10, 2010): 30–36. http://dx.doi.org/10.5120/830-1124.
Full textKepple, Nancy J., Bridget Freisthler, and Michelle Johnson-Motoyama. "Bias in child maltreatment self-reports using interactive voice response (IVR)." Child Abuse & Neglect 38, no. 10 (October 2014): 1694–705. http://dx.doi.org/10.1016/j.chiabu.2014.04.001.
Full textGardner-Bonneau, Daryle, Cristina Delogu, Chuck Green, Lydia Volaitis, Martha Lindeman, and Lila Laux. "Interactive Voice Response (IVR) Systems as Automatic Speech Recognition (ASR) Comes of Age." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 42, no. 4 (October 1998): 444–47. http://dx.doi.org/10.1177/154193129804200409.
Full textForrester, Mathias B., John F. Villanacci, and Norma Valle. "Use of Interactive Voice Response Technology by Poison Centers during the H1N1 Outbreak." Prehospital and Disaster Medicine 25, no. 5 (October 2010): 415–18. http://dx.doi.org/10.1017/s1049023x00008475.
Full textStritzke, Werner G. K., Justine Dandy, Kevin Durkin, and Stephen Houghton. "Use of interactive voice response (IVR) technology in health research with children." Behavior Research Methods 37, no. 1 (February 2005): 119–26. http://dx.doi.org/10.3758/bf03206405.
Full textGardner-Bonneau, Daryle Jean. "Human Factors Problems in Interactive Voice Response (IVR) Applications: Do we Need a Guideline/Standard?" Proceedings of the Human Factors Society Annual Meeting 36, no. 3 (October 1992): 222–26. http://dx.doi.org/10.1518/107118192786751899.
Full textMotta, Isabela, Jorge Lopes, and Manuela Quaresma. "Interactive Voice Response systems for informing citizens about the COVID-19 pandemic: A study on Brazil's Disque Saúde." Strategic Design Research Journal 13, no. 3 (December 23, 2020): 552–63. http://dx.doi.org/10.4013/sdrj.2020.133.20.
Full textAinsworth, Matthew. "Effects of Interactive Voice Response (IVR) Counseling on Physical Activity Benefits and Barriers." Health Behavior and Policy Review 7, no. 5 (October 2020): 407–15. http://dx.doi.org/10.14485/hbpr.7.5.3.
Full textPerrine, M. W., J. C. Mundt, J. S. Searles, and L. S. Lester. "Validation of daily self-reported alcohol consumption using interactive voice response (IVR) technology." Journal of Studies on Alcohol 56, no. 5 (September 1995): 487–90. http://dx.doi.org/10.15288/jsa.1995.56.487.
Full text., Tubonimi Jenewari. "INTERACTIVE VOICE RESPONSE (IVR) ELECTRONIC CONTROL UNIT (ECU) FOR UNMANNED GROUND VEHICLE (UGV)." International Journal of Research in Engineering and Technology 04, no. 11 (November 25, 2015): 199–201. http://dx.doi.org/10.15623/ijret.2015.0411034.
Full textPerera, Kasun, Nuwan Waidyanatha, Tharaka Wilfred, Manoj Silva, Brenda Burrell, and Tichafara Sigauke. "Complexity and Usability of Voice-Enabled Alerting and Situational Reporting Decoupled Systems." International Journal of Information Systems for Crisis Response and Management 4, no. 4 (October 2012): 38–58. http://dx.doi.org/10.4018/jiscrm.2012100103.
Full textKerta, Johan Muliadi, Wike Apryanto Jufri, Alexander Aryo Nugroho, and Andreas Kurniawan. "Analisis dan Perancangan Sistem Interactive Voice Response (IVR) Berbasis Openvxi Menggunakan Asterisk Pada Hotel Sahid Jaya." ComTech: Computer, Mathematics and Engineering Applications 1, no. 2 (December 1, 2010): 723. http://dx.doi.org/10.21512/comtech.v1i2.2573.
Full textMocanu, Bogdan-Costel, Ion-Dorinel Filip, Remus-Dan Ungureanu, Catalin Negru, Mihai Dascalu, Stefan-Adrian Toma, Titus-Constantin Balan, Ion Bica, and Florin Pop. "ODIN IVR-Interactive Solution for Emergency Calls Handling." Applied Sciences 12, no. 21 (October 26, 2022): 10844. http://dx.doi.org/10.3390/app122110844.
Full textHamidi, Mohamed, Hassan Satori, Ouissam Zealouk, and Naouar Laaidi. "Estimation of ASR Parameterization for Interactive System." International Journal of Natural Computing Research 10, no. 1 (January 2021): 28–40. http://dx.doi.org/10.4018/ijncr.2021010103.
Full textMundt, James C., M. W. Perrine, John S. Searles, and Dan Walter. "An application of interactive voice response (ivr) technology to longitudinal studies of daily behavior." Behavior Research Methods, Instruments, & Computers 27, no. 3 (September 1995): 351–57. http://dx.doi.org/10.3758/bf03200429.
Full textMukhopadhyay, Prabir, and Sajan S. "Ergonomic design intervention at an Interactive Voice Response (IVR) system in a developing country." Information Design Journal 20, no. 2 (December 31, 2013): 148–60. http://dx.doi.org/10.1075/idj.20.2.05muk.
Full textToll, Benjamin A., Ned L. Cooney, Sherry A. McKee, and Stephanie S. O'Malley. "Correspondence between Interactive Voice Response (IVR) and Timeline Followback (TLFB) reports of drinking behavior." Addictive Behaviors 31, no. 4 (April 2006): 726–31. http://dx.doi.org/10.1016/j.addbeh.2005.05.044.
Full textAndersson, Claes. "Comparison of WEB and Interactive Voice Response (IVR) Methods for Delivering Brief Alcohol Interventions to Hazardous-Drinking University Students: A Randomized Controlled Trial." European Addiction Research 21, no. 5 (2015): 240–52. http://dx.doi.org/10.1159/000381017.
Full textPiette, John D., Nicolle Marinec, Esther C. Gallegos-Cabriales, Juana Mercedes Gutierrez-Valverde, Joel Rodriguez-Saldaña, Milton Mendoz-Alevares, and Maria J. Silveira. "Spanish-speaking patients’ engagement in interactive voice response (IVR) support calls for chronic disease self-management: data from three countries." Journal of Telemedicine and Telecare 19, no. 2 (February 2013): 89–94. http://dx.doi.org/10.1177/1357633x13476234.
Full textThirumalai, Mohanraj, Nashira Brown, Soumya Niranjan, Sh'Nese Townsend, Mary Anne Powell, Whitney Neal, Erica Schleicher, et al. "An Interactive Voice Response System to Increase Physical Activity and Prevent Cancer in the Rural Alabama Black Belt: Design and Usability Study." JMIR Human Factors 9, no. 1 (January 4, 2022): e29494. http://dx.doi.org/10.2196/29494.
Full textVogel, Adam P., Susan Block, Elaina Kefalianos, Mark Onslow, Patricia Eadie, Ben Barth, Laura Conway, James C. Mundt, and Sheena Reilly. "Feasibility of automated speech sample collection with stuttering children using interactive voice response (IVR) technology." International Journal of Speech-Language Pathology 17, no. 2 (July 14, 2014): 115–20. http://dx.doi.org/10.3109/17549507.2014.923511.
Full textLindsay, Jan A., Charles G. Minard, Sonora Hudson, Charles E. Green, and Joy M. Schmitz. "Using prize-based incentives to enhance daily interactive voice response (IVR) compliance: A feasibility study." Journal of Substance Abuse Treatment 46, no. 1 (January 2014): 74–77. http://dx.doi.org/10.1016/j.jsat.2013.08.003.
Full textKaminer, Yifrah, Mark D. Litt, Rebecca H. Burke, and Joseph A. Burleson. "An Interactive Voice Response (IVR) System for Adolescents with Alcohol Use Disorders: A Pilot Study." American Journal on Addictions 15, s1 (January 2006): 122–25. http://dx.doi.org/10.1080/10550490601006121.
Full textLundy, J. Jason, Stephen Joel Coons, and Neil K. Aaronson. "Test–Retest Reliability of an Interactive Voice Response (IVR) Version of the EORTC QLQ-C30." Patient - Patient-Centered Outcomes Research 8, no. 2 (June 24, 2014): 165–70. http://dx.doi.org/10.1007/s40271-014-0071-2.
Full textKassavou, Aikaterini, and Stephen Sutton. "Reasons for non-adherence to cardiometabolic medications, and acceptability of an interactive voice response intervention in patients with hypertension and type 2 diabetes in primary care: a qualitative study." BMJ Open 7, no. 8 (August 2017): e015597. http://dx.doi.org/10.1136/bmjopen-2016-015597.
Full textFalconi, Michael, Sharon Johnston, and William Hogg. "A scoping review to explore the suitability of interactive voice response to conduct automated performance measurement of the patient’s experience in primary care." Primary Health Care Research & Development 17, no. 03 (August 5, 2015): 209–25. http://dx.doi.org/10.1017/s1463423615000407.
Full textTsoli, Stergiani, Stephen Sutton, and Aikaterini Kassavou. "Interactive voice response interventions targeting behaviour change: a systematic literature review with meta-analysis and meta-regression." BMJ Open 8, no. 2 (February 2018): e018974. http://dx.doi.org/10.1136/bmjopen-2017-018974.
Full textMudliar, Preeti, and Jonathan Donner. "Experiencing interactive voice response (IVR) as a participatory medium: The case of CGNet Swara in India." Mobile Media & Communication 3, no. 3 (March 10, 2015): 366–82. http://dx.doi.org/10.1177/2050157915571591.
Full textMundt, James C., Heidi K. Moore, and John H. Greist. "A Novel Interactive Voice Response (IVR) System for Dementia Screening, Education, and Referral: One-Year Summary." Alzheimer Disease & Associated Disorders 19, no. 3 (July 2005): 143–47. http://dx.doi.org/10.1097/01.wad.0000174992.68332.0d.
Full textLundy, JJ, SJ Coons, and NK Aaronson. "PCN87 TEST-RETEST RELIABILITY OF AN INTERACTIVE VOICE RESPONSE (IVR) VERSION OF THE EORTC QLQ-C30." Value in Health 12, no. 3 (May 2009): A52—A53. http://dx.doi.org/10.1016/s1098-3015(10)73324-6.
Full textTwyman, K., S. Goge, A. Arnaout, S. Struthers, H. Sherrard, and B. Quinlan. "USE OF INTERACTIVE VOICE RESPONSE TECHNOLOGY (IVR) TO IMPROVE COMPLIANCE WITH DYSGLYCEMIA BEST PRACTICE GUIDELINES (BPGS)." Canadian Journal of Cardiology 31, no. 10 (October 2015): S327. http://dx.doi.org/10.1016/j.cjca.2015.07.689.
Full textBrown, Nashira I., Mary Anne Powell, Monica Baskin, Robert Oster, Wendy Demark-Wahnefried, Claudia Hardy, Maria Pisu, et al. "Design and Rationale for the Deep South Interactive Voice Response System–Supported Active Lifestyle Study: Protocol for a Randomized Controlled Trial." JMIR Research Protocols 10, no. 5 (May 25, 2021): e29245. http://dx.doi.org/10.2196/29245.
Full textAthikkal, Sagina, and John Jenq. "An Implementation of Voice Assistant for Hospitality." Signal & Image Processing : An International Journal 13, no. 4 (August 31, 2022): 1–11. http://dx.doi.org/10.5121/sipij.2022.13401.
Full textKurniawan, Ashadi. "Penggunaan Teknologi IVR untuk Meningkatkan Kinerja Dosen Praktikum." Teknoin 25, no. 1 (June 24, 2019): 23–30. http://dx.doi.org/10.20885/teknoin.vol25.iss1.art3.
Full textSsemugabo, Charles, Elizeus Rutebemberwa, Dan Kajungu, George W. Pariyo, Adnan A. Hyder, and Dustin G. Gibson. "Acceptability and Use of Interactive Voice Response Mobile Phone Surveys for Noncommunicable Disease Behavioral Risk Factor Surveillance in Rural Uganda: Qualitative Study." JMIR Formative Research 3, no. 4 (December 3, 2019): e15000. http://dx.doi.org/10.2196/15000.
Full textColladon, Andrea Fronzetti, Maurizio Naldi, and Massimiliano M. Schiraldi. "Quality Management in the Design of TLC Call Centres." International Journal of Engineering Business Management 5 (January 1, 2013): 48. http://dx.doi.org/10.5772/56921.
Full textDillman, Don A., Glenn Phelps, Robert Tortora, Karen Swift, Julie Kohrell, Jodi Berck, and Benjamin L. Messer. "Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet." Social Science Research 38, no. 1 (March 2009): 1–18. http://dx.doi.org/10.1016/j.ssresearch.2008.03.007.
Full textByonanebye, Dathan Mirembe, Maria S. Nabaggala, Agnes Bwanika Naggirinya, Mohammed Lamorde, Elizabeth Oseku, Rachel King, Noela Owarwo, et al. "An Interactive Voice Response Software to Improve the Quality of Life of People Living With HIV in Uganda: Randomized Controlled Trial." JMIR mHealth and uHealth 9, no. 2 (February 11, 2021): e22229. http://dx.doi.org/10.2196/22229.
Full textClinton, Joshua D., and Steven Rogers. "Robo-Polls: Taking Cues from Traditional Sources?" PS: Political Science & Politics 46, no. 02 (March 28, 2013): 333–37. http://dx.doi.org/10.1017/s1049096513000012.
Full textLundy, JJ, and SJ Coons. "PCN82 TESTING THE MEASUREMENT EQUIVALENCE OF PAPER AND INTERACTIVE VOICE RESPONSE (IVR) VERSIONS OF THE EQ-5D." Value in Health 11, no. 6 (November 2008): A485—A486. http://dx.doi.org/10.1016/s1098-3015(10)66619-3.
Full textKähr, Caroline, and Martin Steinert. "Explaining the (non) adoption and use of interactive voice response (IVR) among small and medium-sized enterprises." International Journal of Speech Technology 14, no. 1 (December 3, 2010): 11–18. http://dx.doi.org/10.1007/s10772-010-9083-z.
Full textToll, Benjamin, Judith Cooney, Sherry McKee, Stephanie O'Malley, and Ned Cooney. "Correspondence of interactive voice response (IVR) reports of nicotine withdrawal, craving, and negative mood with questionnaire ratings." Nicotine & Tobacco Research 10, no. 6 (June 2008): 1057–64. http://dx.doi.org/10.1080/14622200802097498.
Full textVirzi, Robert A., and John S. Huitema. "Telephone-Based Menus: Evidence that Broader is Better than Deeper." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 41, no. 1 (October 1997): 315–19. http://dx.doi.org/10.1177/107118139704100171.
Full textFowler, Floyd J., Philip Brenner, Anthony M. Roman, and J. Lee Hargraves. "The Effects of Nonresponse and Sampling Omissions on Estimates on Various Topics in Federal Surveys: Telephone and IVR Surveys of Address-Based Samples." Journal of Official Statistics 36, no. 3 (September 1, 2020): 631–45. http://dx.doi.org/10.2478/jos-2020-0032.
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