Academic literature on the topic 'Inter-organisational, extra-organisational and global information systems'
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Journal articles on the topic "Inter-organisational, extra-organisational and global information systems"
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Min, Hokey. "An inter-organisational decision support system for global supply chain management." International Journal of Logistics Systems and Management 38, no. 4 (2021): 475. http://dx.doi.org/10.1504/ijlsm.2021.114760.
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Karlsson, Fredrik, Karin Hedström, Magnus Frostenson, Frans Prenkert, Ella Kolkowska, and Sven Helin. "Attempts to share information between public sector organisations over time: A case-based exploration of value conflicts." Information Polity 26, no. 3 (August 17, 2021): 289–310. http://dx.doi.org/10.3233/ip-200234.
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Despite the importance of inter-organisational information sharing (IOIS) in the public sector, such endeavours often fail. Existing research has shown that the values held by collaborating organisations are one important factor affecting these kinds of initiatives. However, research has sought only to a limited extent to address how value conflicts come into play over time. Therefore, this paper aims to explore how conflicting values shape an inter-organisational information-sharing practice in the public sector over time. Using the local/global network framework, we analyse four years’ worth of information sharing in an inter-organisational advisory group in the context of Swedish nuclear waste management. We conclude that different value conflicts are emphasised to different extents at different points in time. That is, values do not uniformly affect IOIS activities, and such conflicts over time reduce the set of potential IOIS activities. We also conclude that when IOIS activities are driven by an individual organisation’s values, individual value rational activities may co-exist with a dysfunctional long-term IOIS practice.
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Giannakis, Mihalis, and Michalis Louis. "A multi-agent based system with big data processing for enhanced supply chain agility." Journal of Enterprise Information Management 29, no. 5 (September 12, 2016): 706–27. http://dx.doi.org/10.1108/jeim-06-2015-0050.
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Purpose Decision support systems are becoming an indispensable tool for managing complex supply chains. The purpose of this paper is to develop a multi-agent-based supply chain management system that incorporates big data analytics that can exert autonomous corrective control actions. The effects of the system on supply chain agility are explored. Design/methodology/approach For the development of the architecture of the system, a sequential approach is adopted. First three fundamental dimensions of supply chain agility are identified – responsiveness, flexibility and speed. Then the organisational design of the system is developed. The roles for each of the agents within the framework are defined and the interactions among these agents are modelled. Findings Applications of the model are discussed, to show how the proposed model can potentially provide enhanced levels in each of the dimensions of supply chain agility. Research limitations/implications The study shows how the multi-agent systems can assist to overcome the trade-off between supply chain agility and complexity of global supply chains. It also opens up a new research agenda for incorporation of big data and semantic web applications for the design of supply chain information systems. Practical implications The proposed information system provides integrated capabilities for production, supply chain event and disruption risk management under a collaborative basis. Originality/value A novel aspect in the design of multi-agent systems is introduced for inter-organisational processes, which incorporates semantic web information and a big data ontology in the agent society.
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Hinder, Susan, Kathrin Cresswell, Aziz Sheikh, Bryony Dean Franklin, Marta Krasuska, Hung The Nguyen, Wendy Lane, et al. "Promoting inter-organisational knowledge sharing: A qualitative evaluation of England’s Global Digital Exemplar and Fast Follower Programme." PLOS ONE 16, no. 8 (August 2, 2021): e0255220. http://dx.doi.org/10.1371/journal.pone.0255220.
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Background The Global Digital Exemplar (GDE) Programme was designed to promote the digitisation of hospital services in England. Selected provider organisations that were reasonably digitally-mature were funded with the expectation that they would achieve internationally recognised levels of excellence and act as exemplars (‘GDE sites’) and share their learning with somewhat less digitally-mature Fast Follower (FF) sites. Aims This paper explores how partnerships between GDE and FF sites have promoted knowledge sharing and learning between organisations. Methods We conducted an independent qualitative longitudinal evaluation of the GDE Programme, collecting data across 36 provider organisations (including acute, mental health and speciality), 12 of which we studied as in-depth ethnographic case studies. We used a combination of semi-structured interviews with programme leads, vendors and national policy leads, non-participant observations of meetings and workshops, and analysed national and local documents. This allowed us to explore both how inter-organisational learning and knowledge sharing was planned, and how it played out in practice. Thematic qualitative analysis, combining findings from diverse data sources, was facilitated by NVivo 11 and drew on sociotechnical systems theory. Results Formally established GDE and FF partnerships were perceived to enhance learning and accelerate adoption of technologies in most pairings. They were seen to be most successful where they had encouraged, and were supported by, informal knowledge networking, driven by the mutual benefits of information sharing. Informal networking was enhanced where the benefits were maximised (for example where paired sites had implemented the same technological system) and networking costs minimised (for example by geographical proximity, prior links and institutional alignment). Although the intervention anticipated uni-directional learning between exemplar sites and ‘followers’, in most cases we observed a two-way flow of information, with GDEs also learning from FFs, through informal networking which also extended to other health service providers outside the Programme. The efforts of the GDE Programme to establish a learning ecosystem has enhanced the profile of shared learning within the NHS. Conclusions Inter-organisational partnerships have produced significant gains for both follower (FF) and exemplar (GDE) sites. Formal linkages were most effective where they had facilitated, and were supported by, informal networking. Informal networking was driven by the mutual benefits of information sharing and was optimised where sites were well aligned in terms of technology, geography and culture. Misalignments that created barriers to networking between organisations in a few cases were attributed to inappropriate choice of partners. Policy makers seeking to promote learning through centrally directed mechanisms need to create a framework that enables networking and informal knowledge transfer, allowing local organisations to develop bottom-up collaboration and exchanges, where they are productive, in an organic manner.
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Ruel, Salomée, Sabry Shaaban, and Margaux Ducros. "Supply chain vulnerability: contributions from an edifying case study." Journal of Enterprise Information Management 32, no. 2 (April 30, 2019): 214–32. http://dx.doi.org/10.1108/jeim-05-2018-0086.
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PurposeCompanies today observe an increase in the complexity and vulnerability of their supply chains (SCs) as a result of global scale networks and a turbulent environment. The purpose of this paper is to explore knowledge management (KM) as a potential way of reducing SC vulnerability and answer the following question: how does inter-organisational KM influence efforts to reduce SC vulnerability?Design/methodology/approachDrawing on the resource-based view and the knowledge-based view (KBV), a single case study in the energy industry is conducted by collecting various data through interviews, observations and internal documents.FindingsThis edifying case study indicates that a lack of KM hinders any attempt to mitigate SC vulnerability.Research limitations/implicationsThis research shows several limitations such as data privacy, generalisation and the decision to study an atypical SC.Practical implicationsThe paper points out in a dedicated section the key actions a company should take in order to develop the required characteristics of knowledge expressed in the KBV.Originality/valueThis is the first qualitative research that investigates the relationships between SC vulnerability and KM, and more particularly in a recycling context where a strong research gap exists.
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Chan, Emily Ying Yang, Debarati Guha-Sapir, Caroline Dubois, Rajib Shaw, and Chi Sing Wong. "Challenges of Data Availability and Use in Conducting Health-EDRM Research in a Post-COVID-19 World." International Journal of Environmental Research and Public Health 19, no. 7 (March 25, 2022): 3917. http://dx.doi.org/10.3390/ijerph19073917.
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Disasters disrupt communication channels, infrastructure, and overburden health systems. This creates unique challenges to the functionality of surveillance tools, data collection systems, and information sharing platforms. The WHO Health Emergency and Disaster Risk Management (Health-EDRM) framework highlights the need for appropriate data collection, data interpretation, and data use from individual, community, and global levels. The COVID-19 crisis has evolved the way hazards and risks are viewed. No longer as a linear event but as a protracted hazard, with cascading and compound risks that affect communities facing complex risks such as climate-related disasters or urban growth. The large-scale disruptions of COVID-19 show that disaster data must evolve beyond mortality and frequency of events, in order to encompass the impact on the livelihood of communities, differentiated between population groups. This includes relative economic losses and psychosocial damage. COVID-19 has created a global opportunity to review how the scientific community classifies data, and how comparable indicators are selected to inform evidence-based resilience building and emergency preparedness. A shift into microlevel data, and regional-level information sharing is necessary to tailor community-level interventions for risk mitigation and disaster preparedness. Real-time data sharing, open governance, cross-organisational, and inter-platform collaboration are necessary not just in Health-EDRM and control of biological hazards, but for all natural hazards and man-made disasters.
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Pietrzak, Michał, Aleksandra Chlebicka, Paweł Kraciński, and Agata Malak-Rawlikowska. "Information Asymmetry as a Barrier in Upgrading the Position of Local Producers in the Global Value Chain—Evidence from the Apple Sector in Poland." Sustainability 12, no. 19 (September 23, 2020): 7857. http://dx.doi.org/10.3390/su12197857.
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The typical approach in the business strand of literature on inter-organisational forms of cooperation is based on the Porter’s value chain model or on the body of literature related to the supply chain. However, there is extended research on value chains based on a different theoretical tradition, rooted in world-systems theory and commodity chain concepts, which recently tend to merge under the umbrella of the Global Value Chain (GVC). We use this eclectic approach as a theoretical framework to investigate the issue of informational asymmetries considered as a barrier in upgrading the position of local producers in the GVC by enhancing quality. As an empirical illustration, we use the Polish apple sector. Poland is one of the largest apple producers in the world with a strong export orientation and linkages with the global value chain. The study provides an insight into the barriers of upgrading the position in GVC and ways to overcome them. Responsibility for the final quality offered for the end-user is strongly dispersed across many actors in the chain, while interrelations between them are plagued by the information asymmetry problem. Therefore, the upstream transmission of end-user quality expectations within the chain fails due to the lack of orchestrating incentives and causes the misbehaviour in conducting different activities in the chain. Thus, attempts to upgrade the position of Polish apple growers in the GVC should be focused on overcoming information asymmetries. Mechanisms such as branding, standardisation and certification seem to be promising ways forward.
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Sharif, Amir M., and Zahir Irani. "People, process and policy perspectives on food security." Transforming Government: People, Process and Policy 10, no. 3 (August 15, 2016): 359–67. http://dx.doi.org/10.1108/tg-01-2016-0008.
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Purpose This paper aims to identify a wider holistic view of the inter-relationships relating to food security from a people, process and policy perspective. This is so that decision and policy makers can identify relevant alignments between disparate and conflicting priority elements in the field. Noting the complexity of inter-related challenges posed by food security, food supply chains and growing concerns over food waste, this paper also seeks to identify cross-cutting themes relative to shared energy and water security objectives also. The authors develop and adapt an existing food security framework to encapsulate the above culminating in a systems archetype that defines the intimate feed-forward relationship. Design/methodology/approach As a viewpoint piece, there is no empirical work to report in this paper. An exploratory review of the literature has allowed for the extraction of food security concerns that need the attention of stakeholders across the enterprise to ensure robust food supply chains can be created, maintained and sustained through a better understanding and usage of information, knowledge and data. Findings The authors present an adaptation of an existing food security framework to include dimensions of people, process and policy through the inclusion of a number of broad thematic areas including (amongst others): management best practices; sustainable business operations; consumption rights, behaviours and trading policies; lifecycle management; recovery and extraction; regulatory changes and policy reform; environmental and climate change impacts. The authors outline an overarching systems archetype based upon a combination of the Limits of Growth, Tragedy of the Commons and Attractiveness Principle archetypes. In doing so, providing decision and policy makers to identify and explore a range of food security scenarios and potential outcomes. Research limitations/implications This paper is a position paper that provides strategic directions on the impact of people, process and policy aspects on the development of food security policies from the perspective of local and central government decision makers. Practical implications This paper provides a holistic worldview on key aspects of the global and national food security debate that seeks to assist decision and policy makers frame their decisions and policy interventions across dimensions of people, process and policy. Social implications Noting the impact of securing and maintaining the production, supply, consumption, health benefits and waste recovery aspects of food this paper provides a perspective on the inter-relationships that exist within the topical area and the socially mediated inter-relationships which exist and should be considered when engaging with the food security and food supply chain topical area. Originality/value The paper raises awareness and highlights inherent inter-relationships within the food debate for the benefit of decision and policy makers present at the organisational level, specifically around people, process and policy.
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Agwa-Ejon, J., and S. Fore. "Challenges Faced by SMEs in Developing Countries in Implementing Cleaner Production (CP)." Advanced Materials Research 367 (October 2011): 257–63. http://dx.doi.org/10.4028/www.scientific.net/amr.367.257.
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Cleaner production (CP) has been widely recognized as a useful approach to mitigate pollutions during industrial production. Small-to Medium-Scale Enterprises (SMEs) contribute immensely to most developing economies and provide a vital source of employment and incomes for many millions of people in developing countries, but there is often disregard for the negative implications on the environment. The aim of the study was to assess barriers to cleaner production implementation in the small scale industries and recommend ways of addressing these. The research focuses upon some of the key environmental issues in the Zimbabwean small-to medium scale industry. An application of CP to two industries, namely the foundry and cement manufacturing industry is highlighted and the challenges faced during the implementation are discussed. A review of literature is also carried out to relate the challenges to other countries in order to have a global view and ascertain common inter-phases and the possibility of common solutions in the developing world. It was discovered that in the absence of external motivators, such as government regulation and community pressure, SMEs are less likely to adopt rapid advances in environmental performance. Lack of information also impacts negatively on efforts to inculcate a culture of environmental conscious manufacturing. There is a great need to actively inform the SMEs enterprises on the merits and demerits of not employing environmentally friendly methods of production. The other big barrier is the lack of expertise to champion the implementation of a companywide CP programme. Changes in systems and technology may also make certain employees obsolete, and therefore induce organisational structural protection of the existing system.
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Antonczak, Laurent. "Mobile Technology." Pacific Journal of Technology Enhanced Learning 3, no. 1 (February 16, 2021): 29–31. http://dx.doi.org/10.24135/pjtel.v3i1.98.
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The digital transformation of society is reaching a state of maturity, which provides people with new and exciting possibilities (NESTA, 2019) and implies a preponderant change in terms of inclusive collaboration, human-centred global economy and governance. Conjointly, ‘knowledge is the impetuous for communication’ (Carayannis & Clark, 2011, p. 203) with respect to foster ‘social capital’ and to thrive ‘cultural knowledge’ (Levallet & Chan, 2019, p. 182). Within this context, mobile technology, thanks to its affordance (Ahonen, 2011; Volkoff & Strong, 2013) and its contextuality (Cochrane et al., 2016), can enable creativity which supports the Cognitive Process Dimension (Anderson et al., 2001). Scilicet, mobile devices become the interface between people and processes (Morel et al., 2018; Dampérat et al., 2019) in relation to innovative practices (Makri et al., 2017) and real-world learning (Saleh et al., 2019) in formal and informal contexts. Moreover, it can enhance the developing of ideas inner/outer an organisation, or a classroom (Hall et al., 2020), and the serendipity flow of learning experiences (Makri et al., 2015). To a certain extent, mobile technology can bolster ‘collective knowledge’ (Pont, 2013; Levallet & Chan, 2019) by enabling quick decision-making and by connecting with a glocal network (Antonczak, 2021).
From a transdisciplinary approach, amidst learning sciences (Sommerhoff et al., 2018), management and organisational research, this presentation canvasses mobile technology (Jones & Marsden, 2006; Ahonen, 2011) as being a key apparatus and interface for collaborative innovation (Demil & Lecocq, 2012; Suire et al., 2018), which allows organisations to develop their ‘information ecology’ (Nardi, 1999) through a dynamic sense of what is inside and what is outside their boundaries. Said differently, it deciphers how mobile technology can enable exchange information and co-creative practices beyond formal structures and systems across industries and/or academia.
To start, the presentation quickly outlines some key concepts from an inter-disciplinary literature reviews (Baumeister & Leary, 1997), including collaboration, creativity, knowledge dynamics such as knowledge creation and/or conversion (Sawyer, 2008) as well as ‘knowledge retention and/or knowledge loss’ (Levallet & Chan, 2019). Next, it epitomises a few technological enabling conditions (Makri, 2017; Levallet & Chan, 2018; Cheng et al., 2019) such as autonomy, diversity, interactivity, contextuality through mobile social media and mobile-first applications (Apps) in relation to collaboration and learning practices beyond the limits of a physical environment. Then, it introduces the methodological and qualitative approach used for the analysis and findings, as well as the interpretations of practices in Education and Business. Finally, this presentation concludes with some features about how mobile technology practices support collaborative and innovative learning environments, the co-creation of new frameworks, and it suggests further avenues for supplementary research.
Dissertations / Theses on the topic "Inter-organisational, extra-organisational and global information systems"
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Gislen, Mikael. "Dysfunctional aspects of Software Development : An analysis of how lip-service, deception and organisational politics may side-track the result of well-intended methodologies." Thesis, Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-5445.
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This paper tries to identify and understand the human social obstacles for developing quality software. These include lip-service, cutting corners, deception and effects of internal politics. These obstacles can undermine the good intentions behind the software methodologies. The paper draws from the literature in different disciplines and uses an ethnographic research methodology to create a rich picture of the concerning aspects in the framework of one software development company in India. What stands out among the findings are that internal audits has mainly focused on finding errors in documentation procedures but study of the actual practices has often been shallow. In addition the understanding of business risks by the internal auditors have often been weak. Context. The human based obstacles affecting Software Development Methodology analysed in the context of an ISO 9000 quality system in an Indian Software Development company working mainly with Swedish companies. Objectives. Identifying and increasing the understanding of intrinsic negative social aspects such as lip service, cheating and politics which are affecting the results of Software Development Methodologies and if possible suggest some means to mitigate them. In particular to create a deeper understanding of why people cheat and pay lip service to methodologies and to try to understand the political aspects of methodology and quality systems. There are other positive social aspects, but they are not considered since the objective is about understanding the negative aspects and possibly mitigate them. Methods. Ethnographic research using analysis of ISO 9000 and design artefacts, semi-structured interviews, participation in internal audits, Results. Most focus in audits was on documentation and very less focus on underlying methodologies, some indications of lip-service to process and processes were also mainly managed on a higher level in the organization while the understanding and practices were less well established on lower level. It was hard to get a grip on the internal political aspects since the perception of the subject in the informants view was that it is mainly malicious and therefore embarrassing to speak about. Some conflicts between internal quality goals and customers’ needs were also identified. Conclusions. An ethnographic research methodology gives a rich picture. The analysis gives deeper understanding of the problem areas, but not necessary solutions. The author suggests that at the heart of the problem is a difference in world view. Software professionals generally tend to resolve [technical] problems using a reductionist approach, while these intricate challenges cannot easily be resolved by this approach. A more holistic systemic approach is required and while the software methodology is useful to structure the development it does not resolve these dysfunctions. They have to be resolved on another level. It was also found that further studies is required in particular to better understand Internal politics, the effect of Positive and Negative Incentives, the effect of software metrics on quality performance and subjectivity in customers’ perception and expectation.Uppsatsen försöker förstå mänskliga sociala hinder för att utveckla programvara med hög kvalitet. Dessa hinder inkluderar "läpparnas bekännelser", ta genvägar, vilseleda och internpolitik. Sådana hinder kan underminera utvecklingsmetoder. Denna uppsats bygger på literatur från olika discipliner och använder etnografisk forskningsmetodik för att skapa en rik bild av dessa oroande aspekter inom ramen för ett IT-företag i Indien. Vad står ut är att intern kvalitetsrevision fokuserar för mycket på att finna fel i dokumentationsprocesser medan revision av hur utvecklingsarbetet faktiskt sker har varit för ytligt. Dessutom har de interna revisorernas förståelse av affärsrisker varit svag.
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(9809138), Shakir Karim. "Analysing Bangladeshi consumers’ e-commerce security and privacy satisfaction in small to mid-sized enterprises (SMEs)." Thesis, 2017. https://figshare.com/articles/thesis/Analysing_Bangladeshi_consumers_e-commerce_security_and_privacy_satisfaction_in_small_to_mid-sized_enterprises_SMEs_/13444790.
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The world has entered the new millennium with great hopes. People understand that the world is very clearly changing in new forms of collaboration and interaction. Information Technology, and, in particular, e-commerce is playing a fundamental part in changing the old economy into a rapid new economy for this world. E-commerce has created a massive series of professional prospects for both organizations and entities from emerging countries to market the products and services overseas and earn foreign exchange for the countries. It is a fact that the majority of consumers use the Internet to complete their online buying and selling. Even if people do not directly shop the products online, shoppers believe a trustworthy business must have an e-commerce system.
While a significant number of e-commerce systems have been implemented effectively in special areas of business and industry in developed countries, a considerable number have been unsuccessful, especially in small to medium projects. No prior study has been found in the area of e-commerce security and privacy satisfaction of Bangladeshi SMEs.
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Watters, Robyn. "The Organisational and Global Environments Relationship: An Investigation of the Key Factors." 2003. http://eprints.vu.edu.au/275/1/02whole.pdf.
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This thesis identifies a number of key factors of importance to business in making the transition to global activity. The findings show that these factors can be categorised in terms of enablers or inhibitors of global activity. These conclusions are drawn from a case study of a large securities company in the process of making the transition from a national to a global organisation. The research included an analysis of the subject matter expert views on issues relating to e-commerce, management, and global business. There was minimum research concerned explicitly with the combined factors e-commerce, management of information technology, the organisational structure and culture. Australian-based research had generally targeted Small-Medium Enterprises (SMEs)use of e-commerce, rather than that of large organisations. The focus of this study was to investigate how the case study, being a large organisation, managed its information technology requirements within a multi-market environment. It sought first, to establish the practices and conduct commensurate with global business activity and second, to determine their influence on the organisation and the implementation of a global business solution. These findings will inform other organisations as to the how and why of implementing successful and robust organisational and global business relationships. It will provide an insight into a range of issues some of which might be conducive to their own organisational and global business requirements. This study comprised three stages. The first was an initial appraisal of the subject matter experts' views on issues covering global business solutions.The outcomes from this formed the basis of the interview guide used in the second stage, which was a series of open-ended interviews with the high-end decision makers from the participant company. The third stage was a subsequent review of the subject matter experts' views on issues that emerged from the interview data and documents provided by the participant company. Data derived from each of the investigations was categorised into themes using the recurring issues approach. A comparative analysis of this data (sourced from the literature, documents provided by the participant company and the interviews) provided a degree of triangulation by which the author could validate and justify the emergent issues. These issues form the 'Composite Enablers and Inhibitors Model'. What is revealed are the key enabling and inhibiting factors commensurate with, and impediments of, a global business solution for the securities industry. These findings make known the dynamism of the case study's organisational and global relationship. It demonstrates that the securities industry is devoid of a set of common business processes or a business culture that will allow the implementation of a comprehensive global solution. It brings to light the ramifications of the securities industry regulatory framework and its negative impact on the company's global objective. This suggests that there are notable barriers to global business, which have existed for some time. Companies moving into global markets should expect to undergo change and these changes will more than likely involve complex internal and external business relationships. Organisations should be prepared to restructure their operations in order to accommodate local and global business solutions. The diverse range of enabling and inhibiting factors that have emerged from this study suggests that the depth of global market change is very much dependent on an industry's regulatory framework and the jurisdictions of each country of operation. This raises the question about the obtainability of a truly global business solution.
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Watters, Robyn. "The Organisational and Global Environments Relationship: An Investigation of the Key Factors." Thesis, 2004. https://vuir.vu.edu.au/275/.
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This thesis identifies a number of key factors of importance to business in making the transition to global activity. The findings show that these factors can be categorised in terms of enablers or inhibitors of global activity. These conclusions are drawn from a case study of a large securities company in the process of making the transition from a national to a global organisation. The research included an analysis of the subject matter expert views on issues relating to e-commerce, management, and global business. There was minimum research concerned explicitly with the combined factors e-commerce, management of information technology, the organisational structure and culture. Australian-based research had generally targeted Small-Medium Enterprises (SMEs)use of e-commerce, rather than that of large organisations. The focus of this study was to investigate how the case study, being a large organisation, managed its information technology requirements within a multi-market environment. It sought first, to establish the practices and conduct commensurate with global business activity and second, to determine their influence on the organisation and the implementation of a global business solution. These findings will inform other organisations as to the how and why of implementing successful and robust organisational and global business relationships. It will provide an insight into a range of issues some of which might be conducive to their own organisational and global business requirements. This study comprised three stages. The first was an initial appraisal of the subject matter experts' views on issues covering global business solutions.The outcomes from this formed the basis of the interview guide used in the second stage, which was a series of open-ended interviews with the high-end decision makers from the participant company. The third stage was a subsequent review of the subject matter experts' views on issues that emerged from the interview data and documents provided by the participant company. Data derived from each of the investigations was categorised into themes using the recurring issues approach. A comparative analysis of this data (sourced from the literature, documents provided by the participant company and the interviews) provided a degree of triangulation by which the author could validate and justify the emergent issues. These issues form the 'Composite Enablers and Inhibitors Model'. What is revealed are the key enabling and inhibiting factors commensurate with, and impediments of, a global business solution for the securities industry. These findings make known the dynamism of the case study's organisational and global relationship. It demonstrates that the securities industry is devoid of a set of common business processes or a business culture that will allow the implementation of a comprehensive global solution. It brings to light the ramifications of the securities industry regulatory framework and its negative impact on the company's global objective. This suggests that there are notable barriers to global business, which have existed for some time. Companies moving into global markets should expect to undergo change and these changes will more than likely involve complex internal and external business relationships. Organisations should be prepared to restructure their operations in order to accommodate local and global business solutions. The diverse range of enabling and inhibiting factors that have emerged from this study suggests that the depth of global market change is very much dependent on an industry's regulatory framework and the jurisdictions of each country of operation. This raises the question about the obtainability of a truly global business solution.
Book chapters on the topic "Inter-organisational, extra-organisational and global information systems"
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Kutvonen, Lea. "Service-Oriented Middleware for Managing Inter-Enterprise Collaborations." In Global Implications of Modern Enterprise Information Systems, 209–41. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-60566-146-9.ch012.
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Participation in electronic business networks has become necessary for the success of enterprises. The strategic business needs for participating in multiple networks simultaneously and for managing changes in these networks are reflected as new requirements for the supporting computing facilities. The Pilarcos architecture addresses the needs of managed collaboration and interoperability of autonomous business services in an inter-organisational context. The Pilarcos B2B middleware is designed for lowering the cost and effort of collaboration establishment and to facilitate the management and maintenance of electronic business networks. The approach is a federated one: All business services are developed independently, and the provided B2B middleware services are used to ensure that technical, semantic, and pragmatic interoperability is maintained in the business network. In the architecture and middleware functionality design, attention has been given to the dynamic aspects and evolution of the network. This chapter discusses the concepts provided for application and business network creators, and the supporting middleware-level knowledge repositories for interoperability support.
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Cormack, Sandra, and Aileen Cater-Steel. "Prescription to Remedy the IT-Business Relationship." In Socio-Technical and Human Cognition Elements of Information Systems, 181–202. IGI Global, 2003. http://dx.doi.org/10.4018/978-1-59140-104-9.ch009.
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Even though organisations are highly dependent on information technology (IT), many organisations have reported an unhealthy relationship between business and IT professionals. Establishing an effective relationship between these two disparate groups is essential for organisational success in today’s competitive global economy. Despite many attempts to improve the IT-business relationship, tensions still exist. The cultural differences between business and IT have recently been blamed for these tensions. Through the application of relevant organisational behaviour theories, the cultural characteristics of the IT group that effect the IT-business relationship can be identified. Research shows that the IT culture is such that mutual benefits are not derived from the relationship, IT and business groups have a poor attitude towards cooperation, there is a lack of shared knowledge between business and IT, and there is a lack of organisational linkages between business and IT. As a starting point for reconciliation between business and IT, this chapter provides insights into how tensions in the IT-business relationship can be minimised through understanding and managing the IT culture.
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Fan, Ziyuan. "An Approach for Assessment of the Success of Cloud Systems Usage in Innovation." In Advances in Business Information Systems and Analytics, 206–23. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-6445-6.ch014.
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This chapter demonstrates an approach for assessment of the success of cloud systems usage in innovation on the basis of system abilities to differentiate between the various knowledge characteristics required for the innovation. The chapter also discusses the various success factors of cloud system for global innovation. The aim of this research is to demonstrate how cloud computing impacts in an organisation. This research also identifies the contributions of cloud computing to a modern organisation. Furthermore, several challenges which providers of Cloud System services are facing are presented. Problems in the process of implementation of cloud computing are found out which need to be settled in order to improve the efficiency and effectiveness of organisational innovation.
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Singh, Kuki. "Transformative Academic Development." In Advances in Business Information Systems and Analytics, 276–302. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-2492-2.ch013.
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In a dynamically changing higher education environment, a deep understanding and facilitation of relevant and flexible academic development is vitally important organisationally. A qualitative case study methodology was employed to analyse the organisational positioning and design of academic development as a means of gaining insights into the needs, challenges and evolutionary trends occurring at one university. A non-linear organisational-level data analysis based on triangulation from document study, direct observation, and experiential and reflective knowledge, provided theoretical and practical insights into how academic development is embodied institutionally. A design perspective revealed the characterisation of an expanded remit, as complex, contradictory and complementary. The study concluded that new configurations in the practice of academic development are convergent in nature, integrating a transformative agenda representational of professional learning trends globally. An important implication this study raises is the mounting influence the application of smart technologies can play in the area of training and development within business organisations.
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Koumaditis, Konstantinos, Marinos Themistocleous, and Vincenzo Morabito. "New Trends in Healthcare Information Systems (HIS) Integration." In Handbook of Research on ICTs for Human-Centered Healthcare and Social Care Services, 784–801. IGI Global, 2013. http://dx.doi.org/10.4018/978-1-4666-3986-7.ch041.
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The aim of this chapter is to introduce Service Oriented Architecture (SOA) governance as a paradigm to integrate Healthcare Information Systems (HIS) and e-health services. Healthcare professionals, patients, policymakers, and business partners increasingly require the utilization and enhancement of e-health services at a global scale. However, traditional approaches to integrate services in Healthcare Information Systems expose issues of concern like complexity, resistance to change, and organisational issues. On the other hand, SOA assures an environment of cooperating services where application services are interwoven within old and new applications. Nevertheless, SOA’s nature to extend beyond the technical infrastructure to organization and human elements requires governance mechanisms to excel. SOA governance is a new research area that has the potential to assist in HIS integration. This chapter presents SOA governance aspect in a healthcare perspective and provides useful insights of an emerging issue.
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Loonam, John, and Joe McDonagh. "A Grounded Theory Study of Enterprise Systems Implementation." In Enterprise Information Systems, 1631–45. IGI Global, 2011. http://dx.doi.org/10.4018/978-1-61692-852-0.ch705.
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Enterprise systems (ES) promise to integrate all information flowing across the organisation. They claim to lay redundant many of the integration challenges associated with legacy systems, bring greater competitive advantages to the firm, and assist organisations to compete globally. However, despite such promises these systems are experiencing significant implementation challenges. The ES literature, particularly studies on critical success factors, point to top management support as a fundamental prerequisite for ensuring implementation success. Yet, the literature remains rather opaque, lacking an empirical understanding of how top management support ES implementation. As a result, this study seeks to explore this research question. With a lack of empirical knowledge about the topic, a grounded theory methodology was adopted. Such a methodology allows the investigator to explore the topic by grounding the inquiry in raw data. The Irish health system was taken as the organisational context, with their ES initiative one of the largest implementations in Western Europe.
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Loonam, John, and Joe McDonagh. "A Grounded Theory Study of Enterprise Systems Implementation." In Information Systems Research Methods, Epistemology, and Applications, 58–72. IGI Global, 2009. http://dx.doi.org/10.4018/978-1-60566-040-0.ch003.
Full textAbstract:
Enterprise systems (ES) promise to integrate all information flowing across the organisation. They claim to lay redundant many of the integration challenges associated with legacy systems, bring greater competitive advantages to the firm, and assist organisations to compete globally. However, despite such promises these systems are experiencing significant implementation challenges. The ES literature, particularly studies on critical success factors, point to top management support as a fundamental prerequisite for ensuring implementation success. Yet, the literature remains rather opaque, lacking an empirical understanding of how top management support ES implementation. As a result, this study seeks to explore this research question. With a lack of empirical knowledge about the topic, a grounded theory methodology was adopted. Such a methodology allows the investigator to explore the topic by grounding the inquiry in raw data. The Irish health system was taken as the organisational context, with their ES initiative one of the largest implementations in Western Europe.
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de Carvalho, Marly M., Fernando J. B. Laurindo, and Marcelo de Paula Pessoa. "Information Technology Project Management to Achieve Efficiency in Brazilian Companies." In Managing Globally with Information Technology, 260–71. IGI Global, 2003. http://dx.doi.org/10.4018/978-1-93177-742-1.ch019.
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This chapter focuses on applying the best practices in Information Technology (IT) project management in Brazil. The theoretical models adopted to discuss this issue are the Capability Maturity Model - CMM (Humphrey, 1989; Paulk et al., 1995), Project Management Maturity Model – PMMM (Kerzner, 2000 and 2001); the Project Management Body of Knowledge - PMBoK (PMI, 2000), and Quality Systems for software - ISO9000-3 (2001) and ISO 12207 (1995). Several problems have been discussed regarding the efficiency of IT projects. Evaluation of efficiency is a controversial issue, and meeting project efficiency goals involves balancing scope expectations and the available resources. This chapter presents IT project cases in Brazilian companies and a comparative analysis of their IT projects management models. The study is based on multiple cases: financial services, telecommunications and building materials companies. Interviews with the main actors from different levels of the organisational hierarchy have been done.
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Leavitt, Lester. "Information Communication Technology and the Street-Level Bureaucrat." In Advances in Human and Social Aspects of Technology, 48–72. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-5225-0556-3.ch003.
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This chapter explains the theory behind an information communication technology (ICT) being developed to provide marginalised populations with a tool for uniting the voices of progressive-minded activists. The theory suggests that with this technology, seemingly incompatible progressive groups might enlarge their campaigns for social equity, creating a global, heterogeneous network. The ICT allows for the capture of crowd-sourced artistic creativity, and through algorithms that have been shaped by academics in public administration, makes content retrievable as pluralistic, policy-supporting narrative threads. The new narratives should also work to alter the discourse within communities by diminishing the worldview threats associated with zero-sum ideology. This ICT is seen as vital because of how powerful lobbyists (funded by global elites) have consistently been successful in skewing the outcomes of policymaking decisions and elections. The system is firmly rooted in the small-group, consensus-building organisational theories of respected authors dating back to the 1970s.
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Gurau, Calin. "Business IT Systems Implementation." In Business Information Systems, 1234–42. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-61520-969-9.ch076.
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The traditional channels of marketing are gradually being transformed by, or assimilated into, the global network represented by the Internet and modern information technology (IT) applications. Unfortunately, in most cases, the current IT systems are not fluid and dynamic enough to cope with ubiquitous customers who can contact the firm through a multitude of communication channels, such as mobile phones, Internet, or fax. The effective implementation of modern marketing strategies depends on the effective use of IT systems and procedures. Internet-based technology can facilitate information dissemination, file transformation, data mining, and processing (Roberts, Raymond, & Hazard, 2005), which creates opportunities for the development and implementation of efficient customer relationship management systems. On the other hand, the new information technologies can also be used to increase the employees’ satisfaction and productivity (Dorgan, 2003; Eichorn, 2004). Thus, the implementation and use of an efficient IT system for business and marketing activities becomes a fundamental task, which should be managed jointly by business specialists and IT professionals (Wierenga & Van Bruggen, 2000). Unfortunately, these opportunities are hindered by many challenges at organisational or managerial levels, such as defining and restructuring the internal and the external sources of information, centralising the marketing database, and integrating the IT and marketing procedures at operational level. Considering all these issues this paper attempts, on the basis of secondary data, to provide an overview of the main issues related with the implementation of IT systems in business organisations and the challenges related with the integration between information technology and marketing systems. After a brief presentation of the previous research on this topic, the paper presents the stages of a gradual integration of IT systems in a business organisation and proposes a theoretical model
Reports on the topic "Inter-organisational, extra-organisational and global information systems"
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Megersa, Kelbesa. Tax Transparency for an Effective Tax System. Institute of Development Studies (IDS), January 2021. http://dx.doi.org/10.19088/k4d.2021.070.
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This rapid review examines evidence on the transparency in the tax system and its benefits; e.g. rising revenue, strengthen citizen/state relationship, and rule of law. Improvements in tax transparency can help in strengthening public finances in developing countries that are adversely affected by COVID-19. The current context (i.e. a global pandemic, widespread economic slowdown/recessions, and declining tax revenues) engenders the urgency of improving domestic resource mobilisation (DRM) and the fight against illicit financial flows (IFFs). Even before the advent of COVID-19, developing countries’ tax systems were facing several challenges, including weak tax administrations, low taxpayer morale and “hard-to-tax” sectors. The presence of informational asymmetry (i.e. low tax transparency) between taxpayers and tax authorities generates loopholes for abuse of the tax system. It allows the hiding of wealth abroad with a limited risk of being caught. Cases of such behaviour that are exposed without proper penalty may result in a decline in the morale of citizens and a lower level of voluntary compliance with tax legislation. A number of high-profile tax leaks and scandals have undermined public confidence in the fairness of tax systems and generated a strong demand for effective counteraction and tax transparency. One of the key contributing factors to lower tax revenues in developing countries (that is linked to low tax transparency) is a high level of IFFs. These flows, including international tax evasion and the laundering of corruption proceeds, build a major obstacle to successful DRM efforts. Research has also identified an association between organisational transparency (e.g. transparency by businesses and tax authorities) and stakeholder trust (e.g. between citizens and the state). However, the evidence is mixed as to how transparency in particular influences trust and perceptions of trustworthiness.