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Chin, Wynne W., and Abhijit Gopal. "Adoption intention in GSS." ACM SIGMIS Database: the DATABASE for Advances in Information Systems 26, no. 2-3 (May 1995): 42–64. http://dx.doi.org/10.1145/217278.217285.
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Alalwan, Ali A., Yogesh K. Dwivedi, Nripendra P. Rana, and Antonis C. Simintiras. "Jordanian consumers’ adoption of telebanking." International Journal of Bank Marketing 34, no. 5 (July 4, 2016): 690–709. http://dx.doi.org/10.1108/ijbm-06-2015-0093.
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Purpose – The purpose of this paper is to examine the main factors predicting the Jordanian customers’ intention and adoption of telebanking. Design/methodology/approach – Perceived usefulness, trust, and self-efficacy are all formulated over the proposed conceptual model as key factors determining behavioural intention while the adoption of telebanking is supposed to be predicted by both behavioural intention and perceived usefulness. A self-administered questionnaire was allocated to gather the empirical data from a convenience sample of Jordanian banking customers. Structural equation modelling was applied to validate the conceptual model and verify the research hypotheses. Findings – Statistical results largely support the predictive validity of the conceptual model which is able to account for 68 per cent of variance in behavioural intention. Additionally, perceived usefulness, trust, and self-efficacy (listed in order of their influence) are all found to be significant factors predicting behavioural intention. Behavioural intention and perceived usefulness were also confirmed to have significant influence on the adoption behaviour. Research limitations/implications – The data for the current study were obtained by using a convenience sample of Jordanian banking customers; this could negatively reflect on the result generalisability. In addition, this study fully focused on the customers’ perspective; yet, it has not looked at this problem from the service providers’ perspective. Therefore, future studies should look at this challenge from the service providers’ perspective. Originality/value – This study was able to comprise a fundamental contribution by examining the telebanking as a more novel technology in Jordan, which has not been examined yet. Accordingly, the current study has successfully formulated a deep view regarding the most important aspects predicting the Jordanian customers’ intentions towards such an emerging system. This also helps to provide practical guidelines for banks to choose a suitable marketing strategy that could enhance the customers’ adoption of telebanking.
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Eutsler, Lauren. "Parents’ mobile technology adoption influences on elementary children’s use." International Journal of Information and Learning Technology 35, no. 1 (January 2, 2018): 29–42. http://dx.doi.org/10.1108/ijilt-05-2017-0035.
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Purpose With a high rate of mobile technology ownership in the home, it is unknown how parents’ behavioral intention influences mobile technology adoption and children’s informal use to support reading. The purpose of this paper is to identify 120 parents’ intentions to adopt mobile technology and gather in-depth perceptions about mobile technology adoption with a smaller subset of 13 parents. Design/methodology/approach The unified theory of acceptance and use of technology adoption model and the ecological systems theory help explain the interconnections of the child’s home and school on mobile technology intentions and use behavior. A mixed-method explanatory research design obtained behavioral intention scores from a parent survey and individual interviews explained intention scores and depth of perceptions. Findings Parents’ behavioral intention scores show, on average, parents agree with using mobile technology to help their child read in the home. Behavioral intention concerns are influenced by children’s individual experience with technology: reluctant users prioritize media-safe education; indifferent users perceive technology as entertainment and desire a balance of text mediums; eager users are influenced socially and recognize interactive and individual affordances when reading with technology. Research limitations/implications Knowing that parents’ behavioral intentions vary based on their individual concerns, transparency between parents and teachers about parents’ concerns and children’s mobile technology use in the home can strengthen children’s mobile learning opportunities between home and school. Originality/value Data were collected from 46 classrooms between two K-5 elementary schools in the southeastern USA, which offers a unique glimpse into technology adoption behavior in two different communities.
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Kryston, Kevin, and Kaitlin Fitzgerald. "Inspired to Adopt: The Role of Social Norms in Media Inspiration." Media and Communication 9, no. 2 (May 6, 2021): 215–25. http://dx.doi.org/10.17645/mac.v9i2.3805.
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We consider the potential for inspirational media content (inspiring videos about dogs) and injunctive norms (social media comments on the videos) to motivate dog adoption behaviors and intentions. In an online experiment, participants were exposed to pretested inspiring (or non-inspiring) videos and social norms cues and were given an opportunity to browse among a series of dogs on a mock adoption website. Participants also indicated their intention to adopt a dog and completed a series of socio-demographic measures. Results indicated that, although both the inspiring videos and the norm cues successfully induced inspiration and perceived injunctive norms, only injunctive norms significantly affected intention to adopt. The effect of norms remained significant when controlling for barriers to adoption such as financial, time, and space considerations. Discussion focuses on implications for inspiring entertainment and social norms theories, and implications for adoptions and other prosocial behaviors.
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Tseng, Shu-Mei. "Investigating the moderating effects of organizational culture and leadership style on IT-adoption and knowledge-sharing intention." Journal of Enterprise Information Management 30, no. 4 (July 10, 2017): 583–604. http://dx.doi.org/10.1108/jeim-04-2016-0081.
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Purpose In light of the important roles of organizational culture and leadership style in IT-adoption intention and knowledge-sharing intention, the purpose of this paper is to investigate the relationships among IT involvement, IT-adoption intention, and knowledge-sharing intention, as well as the moderating effects of organizational culture and leadership style on IT-adoption intention and knowledge-sharing intention. Design/methodology/approach This study begins with a literature review followed by the use of a questionnaire method and statistical analytical techniques (hierarchical regression analysis) to investigate the relationships among IT involvement, IT-adoption intention, knowledge-sharing intention, organizational culture, and leadership style. Findings The result showed that IT involvement has a significant and positive influence on IT-adoption intention, which further affects the knowledge-sharing intention. Moreover, organizational culture and leadership style have moderating effects on the IT adoption and knowledge-sharing intention. Research limitations/implications This research applied a purposive sampling method and obtained a slightly inadequate number of respondents. Therefore, it is suggested that future research should apply random sampling method to collect more responses and increase the generalizability of the findings. Practical implications This research suggests that organizations which adopt servant leadership or charismatic leadership, as well as organizations with clan or hierarchy cultures should work on enhancing staff’s knowledge-sharing intention by first raising their IT-adoption intention. Originality/value If an enterprise would like to encourage its staff to be more proactive at adopting IT and more willing to share knowledge, then it should first examine its current leadership style and organizational culture in order to propose concrete and effective methods to achieve this, and at the same time, this can help stimulate organizational learning and generate new ideas and knowledge.
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Peng, Tai-Quan, Jonathan J. H. Zhu, Jing-Jing Tong, and Shu-Jun Jiang. "PREDICTING INTERNET NON-USERS' ADOPTION INTENTION AND ADOPTION BEHAVIOR." Information, Communication & Society 15, no. 8 (October 2012): 1236–57. http://dx.doi.org/10.1080/1369118x.2011.614628.
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Catherine, Catherine, and Edi Abdurachman. "ERP System Adoption Analysis Using TOE Framework in Permata Hijau Group (PHG) Medan." International Journal of Enterprise Information Systems 14, no. 3 (July 2018): 91–105. http://dx.doi.org/10.4018/ijeis.2018070105.
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In this research, employee adoption intention is important consideration of successful ERP system implementation. The purpose of this research is to identify the important factors in Technology-Organization-Environment framework that affect ERP system adoption's intention. Online survey data were collected from 175 employees with active status from each department who had used ERP in PHG, Indonesia. The research data was collected through simple random sampling method and applying SEM in AMOS 24. The results of this article proves that technology readiness, organization size, and external support significantly influence ERP system adoption intention. Compatibility, relative advantage, complexity, top management support, business operation, and competition pressure have no significant influence on ERP system adoption intention. Thus, it can be concluded that ERP system adoption's intention is important to enhance corporate competitive advantage. Adopted ERP system can be developed continuously by involving employees to achieve information technology and business strategy within company.
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Mohamad Husny, Zuhra Junaida Binti Ir, Muhammad Zaly Shah Bin Mohammed Hussein, and Mohd Iskandar Bin Illyas Tan. "Factors that Influence the Intention to Adopt Halal Logistics Services among Malaysian SMEs: Formation of Hypotheses and Research Model." Asian Social Science 12, no. 7 (June 21, 2016): 151. http://dx.doi.org/10.5539/ass.v12n7p151.
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This study was aim to understand the influence of adoption factors on the intention of adopting an innovation (Halal Logistics) among Malaysian Halal SMEs. This research employed a quantitative research design using survey research method. Four objectives were established. The first is to formulate a model that identifies the influence of adoption factors on innovation (Halal Logistics) adoption intention among Malaysian Halal SMEs. This was achieved through literature reviews and preliminary study. Five halal compliant logistics service providers (LSPs) were contacted through phone and email correspondences. Seven research hypotheses were derived and seven factors that influenced the innovation (Halal Logistics) adoption intention were identified: the presence of familiarity with innovation, status characteristics, position in social network as internal factors as well as benefit, geographical setting, societal culture and political condition as external factors. The second objective is to develop an instrument that can be used to measure the influence of adoption factors on adoption intention among Halal SMEs.
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Sengupta, Sanjit, and Hui-ming Deanna Wang. "Information sources and adoption of vaccine during pandemics." International Journal of Pharmaceutical and Healthcare Marketing 8, no. 4 (October 28, 2014): 357–70. http://dx.doi.org/10.1108/ijphm-01-2014-0002.
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Purpose – The purpose of this paper is to investigate the effects of different information sources on consumer health behavior during pandemics. Design/methodology/approach – We collected survey data from 321 adults in a large western US city during November 2009 by mall and street intercepts. We analyzed their beliefs, attitudes and intentions with regard to adoption of the H1N1 (swine flu) vaccine. We developed and tested two alternative models on the role of mass media and personal information sources on the attitude towards the disease and the intention to get vaccinated. Findings – Our study finds that mass media and personal sources of information simultaneously impact perceived threat from disease (attitude) and the intention to get vaccinated during a global pandemic. Personal information sources are more effective than mass media sources in impacting both attitude and intention. While the impact of mass media weakens from the attitude stage to the intention stage, the impact of personal information sources increases from the attitude stage to the intention stage. Originality/value – The contribution of this paper to health policy makers and marketers is to draw implications on how mass media and personal information sources could be better utilized to counter future global pandemics.
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Rifat, Afrin, Nabila Nisha, and Mehree Iqbal. "Predicting e-Tax Service Adoption." Journal of Electronic Commerce in Organizations 17, no. 3 (July 2019): 71–100. http://dx.doi.org/10.4018/jeco.2019070105.
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Non-compliance and weak tax collections led to the initiation of e-tax filing, an emerging e-government service in Bangladesh. While e-tax services are convenient and make filing tax returns easy within a few mouse clicks, there can be risks that may obstruct taxpayers from using this service. Besides, quality dimensions of such services are equally important since online services are completely different from the physical service industry. With the aim of identifying factors and dimensions that can influence a taxpayer's intention in Bangladesh, this study extends Technology Acceptance Model (TAM) to include perceived risk facets and service quality factors associated with e-Tax services. Findings claim that three risk dimensions - financial, cyber, and time risk may influence taxpayers' intention towards e-tax services. Besides, perceived risk is inversely related to perceived usefulness and only perceived ease of use denotes significant impact upon taxpayers' behavioral intentions. Implications, limitations and future directions are accordingly discussed as well.
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Chen, Wei-Chuan, Chien-Wen Chen, and Wen-Kuo Chen. "Drivers of Mobile Payment Acceptance in China: An Empirical Investigation." Information 10, no. 12 (December 6, 2019): 384. http://dx.doi.org/10.3390/info10120384.
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With the rapid development of mobile technologies in contemporary society, China has seen increased usage of the Internet and mobile devices. Thus, mobile payment is constantly being innovated and is highly valued in China. Although there have been many reports on the consumer adoption of mobile payments, there are few studies providing guidelines on examining mobile payment adoption in China. This study intends to explore the impact of the facilitating factors (perceived transaction convenience, compatibility, relative advantage, social influence), environmental factors (government support, additional value), inhibiting factors (perceived risk), and personal factors (absorptive capacity, affinity, personal innovation in IT (PIIT)) on adoption intention in China. A research model that reflects the characteristics of mobile payment services was developed and empirically tested by using structural equation modeling (SEM) on datasets consisting of 257 users through an online survey questionnaire in China. Our findings show that perceived transaction convenience, compatibility, relative advantage, government support, additional value, absorptive capacity, affinity, and PIIT all have a positive impact on adoption intention, while social influence has no significant impact on adoption intention, and perceived risk has a negative impact on adoption intention. In addition, the top three factors that influence adoption intentions are absorptive capacity, perceived transaction convenience, and additional value.
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Glavee-Geo, Richard, Aijaz Ahmed Shaikh, and Heikki Karjaluoto. "Mobile banking services adoption in Pakistan: are there gender differences?" International Journal of Bank Marketing 35, no. 7 (October 2, 2017): 1090–114. http://dx.doi.org/10.1108/ijbm-09-2015-0142.
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Purpose The purpose of this paper is to provide a comprehensive insight into the deciding factors affecting an individual’s intention to adopt mobile banking (m-banking) services in Pakistan. Design/methodology/approach A survey approach was used with a sample of 189 responses from across Pakistan. Multi-group analysis was performed in order to detect gender differences among men and women in the process of adopting m-banking. Findings The paper found support for the positive effect of perceived behavioral control (PBC) and attitudes (ATT) toward m-banking adoption intentions. Significant differences between men and women were found to affect subjective norms (SN) on adoption intention, even though the combined sample of men and women was insignificant. The effect of SN on m-banking adoption is stronger for women than for men. Interestingly, the paper provides contradictory findings on the role of PBC on adoption intention. The effect of PBC on m-banking adoption intention was found to be significantly stronger for men than for women. Practical implications The results present implications of consumer behavior and marketing communication for bank marketing. Although men and women do not differ in their ATT toward m-banking service adoption in general, the succinct nuance between men and women in terms of the influence of SN and PBC with adoption intention calls for a strategic reorientation of how men and women as consumers of m-banking services should be appropriately segmented, targeted and communicated. The formulation of marketing strategies to target potential consumers and to reinforce the usefulness of m-banking to existing consumers should not be “one size fits all.” The marketing of m-banking services to segments of men and women should be approached strategically in order to increase adoption rates in developing/emerging economies. Originality/value This is the first study on m-banking services adoption in Pakistan to examine the role of gender in the innovation adoption process. The differences between the two genders and the insightful results that we found in our study help shed light on the uniqueness of the context. This study is also one of the first to test a combined technology acceptance model and theory of planned behavior model in the context of m-banking adoption in a developing country using a variance-based modeling technique.
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Singh, Surabhi, and Sanchita Ghatak. "Investigating E-Wallet Adoption in India." International Journal of E-Business Research 17, no. 3 (July 2021): 42–54. http://dx.doi.org/10.4018/ijebr.2021070103.
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This study aims to investigate the customer adoption of e-wallets in India. The paper further seeks to explore the significant relationships amongst the constructs of TAM in explaining consumer intention to use the digital wallet. The present study employs an extended TAM framework. The variables of the study are risk, cost, compatibility, usefulness, ease of use, behavioral intention to use, actual usage, etc. for exploring digital wallet usage intentions in Indian consumers. The sample considered was North Indian customers to understand their plan to use a mobile wallet. A standardized scale was used for the present study. The data was collected using a questionnaire with variables of external factors, perception, preference, and usage. Structured equation modeling has been was used to check the model fit of the proposed model, and path analysis revealed the correlations between the endogenous and exogenous variables of the study.
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Dootson, Paula, Amanda Beatson, and Judy Drennan. "Financial institutions using social media – do consumers perceive value?" International Journal of Bank Marketing 34, no. 1 (February 1, 2016): 9–36. http://dx.doi.org/10.1108/ijbm-06-2014-0079.
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Purpose – The purpose of this paper is to examine consumer perceptions of value of financial institutions using social media to interact with consumers; if overall perceived value predicts a consumer’s intention to adopt, and if intention predicts self-reported adoption of social media to interact with a financial institution; and if perceptions of value in using social media to interact with a financial institution changes over time. Design/methodology/approach – Self-administered surveys were run at two time points; 2010 and 2014. Data were analyzed using multiple and mediated regressions, and t-tests. Comparisons are made between the two time points. Findings – Perceived usefulness, economic value, and social value predicted overall perceived value, which in turn predicted a consumer’s intention to adopt social media to interact with a financial institution. At Time 2, adoption intention predicted self-reported usage behavior. Finally, there were significant differences between perceptions across Time 1 and 2. Research limitations/implications – The implications of the research highlight the importance of overall perceived value in the role of adoption intention, and that at Time 2, adoption intention predicted self-reported adoption to read and share content. A reduction in perceptions of value and intentions from Time 1 to Time 2 could be explained by perceptions of technology insecurity. In future studies, the authors recommend examining inhibitors to adoption including hedonic value. Practical implications – The findings suggest that consumers will use social media if the sector creates and clearly articulates consumer value from using social media. The sector also needs to address technology security perceptions to increase usage of social media. Originality/value – This paper is one of the first to investigate the consumer’s perspective in social media adoption by financial institutions, by exploring the role of value in consumer adoption and usage of social media.
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Choi, Youngkeun. "Sharing Economy for Sustainable Commerce." International Journal of E-Business Research 16, no. 3 (July 2020): 60–73. http://dx.doi.org/10.4018/ijebr.2020070104.
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The purpose of this study is to empirically investigate what factors that affect consumers' adoption intention of sharing economy in the tourism industry from the perspective of social learning theory. By presenting the concept of consumers' self-efficacy of sharing economy, a model has been developed that explores the effects that explain the consumers' self-efficacy of sharing economy and their adoption intentions. For this, this study surveys 332 Korean consumers using Airbnb and analyzes the data using AMOS 24. In the results, First, learning from forums and communities, learning from ratings and reviews, and learning from social recommendations increase their self-efficacy of sharing economy. Second, consumers' self-efficacy of sharing economy increases their adoption intention. Finally, learning from forums and communities and learning from social recommendations among the antecedents of consumer's self-efficacy of sharing economy increase their adoption intention through their self-efficacy of sharing economy.
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Reyes-Mercado, Pável. "Adoption of fitness wearables." Journal of Systems and Information Technology 20, no. 1 (March 12, 2018): 103–27. http://dx.doi.org/10.1108/jsit-04-2017-0025.
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Purpose This paper aims to analyse the adoption of fitness wearables by using the unified theory of acceptance and use of technology (UTAUT). The study analyses the relative weights and causal combinations of antecedent variables on use and intention to use fitness wearables. Design/methodology/approach The study design involves two stages: first, from the perspective of variable-oriented analysis, a structural equation model is tested using partial least squares (PLS) technique on a sample of 176 adopters and a second sample of 187 non-adopters. Second, from the perspective of case-oriented analysis, a fuzzy set qualitative comparative analysis (fsQCA) identifies causal combinations of variables that lead to use of wearables by adopters and intention to use by non-adopters. Findings PLS results show that performance expectancy and effort expectancy have high net effects on use and intention to use for adopters. FsQCA analysis shows that current users follow a streamlined path to adoption. High beliefs on performance expectancy and effort expectancy are the main influences of intention to use a fitness wearable for non-adopters. In contrast to adopters, non-adopters may follow a number of paths to intention to use through performance expectancy, effort expectancy or facilitating conditions. This insight was apparent only after analysing the data sets by using fsQCA. Research limitations/implications For sake of parsimony, this paper tested UTAUT model instead of the more complex unified theory of acceptance and use of technology 2. Practical implications Marketers in the fitness category can enhance use and intention to use by utilising not one but a combination of causal factors such as performance expectancy, effort expectancy and facilitating conditions. Wide societal deployment of wearables depends on performance and expectations. Social implications The widespread use of mobile devices depends on performance expectancy and effort expectancy. To transit to a real knowledge economy, co-creation should occur at early stages of product development so that these expectations are shared and better products be developed. Originality/value This paper offers a nuanced understanding of fitness wearable adoption by analysing adopters and non-adopters through variable- and case-oriented techniques. It complements the one-linear-path perspective with a number of alternative causal combinations of variables that lead to use and intention to use fitness wearables. While the causal path for adopters is unique, there are a number of causal combinations of antecedents that lead to high intention to use in potential adopters.
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Rafdinal, Wahyu, Agri Qisthi, and Sharnuke Asrilsyak. "Mobile game adoption model: Integrating technology acceptance model and game features." SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS 4, no. 1 (May 31, 2020): 43. http://dx.doi.org/10.29259/sijdeb.v4i1.43-56.
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This study aims to analyze the factors in mobile game adoption that are influenced by game features and technology acceptance models. Partial least square is used to analyze the relationship between game features, perceived ease of use, perceived usefulness, attitude, and intention to play mobile games. This study uses a sample of 408 respondents who have played mobile games in the past month. The results showed that game features are a determinant of intention to play mobile games. Game features also affect players' intentions and attitudes to play mobile games if the game features are easy to play and useful when played. Increasing mobile adoption requires features that are easy to play and useful if played. It will affect the player's attitude and intention to play. Game developers, game designers and game companies must create game features that create a pleasant experience for gamers. This study bridges the gap in the literature on mobile game adoption by explaining the relationship between game features and technology adoption.
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Yuvaraj, Mayank. "Determining factors for the adoption of cloud computing in developing countries." Bottom Line 29, no. 4 (November 14, 2016): 259–72. http://dx.doi.org/10.1108/bl-02-2016-0009.
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Purpose The paper aims to examine the constructs laid down by the information technology (IT) adoption theories to the cloud computing phenomena in conjunction with academic libraries of India to determine the factors responsible for the adoption of cloud computing. Design/methodology/approach Keeping the objectives into consideration, descriptive survey and constructive research method were used in the study. Library professionals engaged in the selected 28 central universities of India were chosen to participate in this study. To find the core drivers responsible for the adoption of cloud computing in academic libraries, constructs were taken from ten IT adoption theories. Findings The findings validate the fact that perceived ease of use, usefulness and ubiquitous availability of the enabling technology are strong drivers of the adoption of cloud computing technology in the libraries. Also, attitude is significantly correlated with the behavioral intention to adopt cloud computing services. High level of correlation was obtained between the cloud computing-perceived attributes and the librarian’s intention to use cloud computing technology. However, security risk is the biggest issue that has been affecting the behavioral intentions. Originality/value The study is a self-conscious attempt to fill the void and determine factors for the adoption of cloud computing in libraries. Further, it attempts to find out the preparedness of Indian academic libraries in adopting cloud computing.
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Mensah, Isaac Kofi, and Jianing Mi. "Electronic Government Services Adoption." International Journal of Electronic Government Research 13, no. 3 (July 2017): 38–54. http://dx.doi.org/10.4018/ijegr.2017070103.
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This study investigated the moderating impact of perceived service quality on the positive relationship between perceived usefulness of e-government services and intention to use e-government services. The Technology Acceptance Model (TAM) was applied as the theoretical foundation for the study. The research data collected was analyzed with SPSS while the graphical representation of the moderating effect was generated using the software known as Interaction version 1.7.2211. The results have demonstrated that perceived service quality of e-government services does not have any significant moderating effect on the positive relationship between perceived usefulness and intention to use e-government services. However, perceived service quality and perceived usefulness of e-government services were found to be positively significant in influencing the intention to use e-government services. The implications of this study are further discussed.
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Tran, Lobel Trong Thuy, and Phuong Thanh Nguyen. "Co-creating blockchain adoption: theory, practice and impact on usage behavior." Asia Pacific Journal of Marketing and Logistics 33, no. 7 (January 12, 2021): 1667–84. http://dx.doi.org/10.1108/apjml-08-2020-0609.
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PurposeGiven the growing importance of blockchain technology (BT), the authors use the unified theory of acceptance and use of technology (UTAUT), which posits that BT adoption intention depends on the complementarity between UTAUT and blockchain transparency (BTRAN) and examine it in a new setting: the boundary condition of perceived helpfulness.Design/methodology/approachThe authors review the major conceptual literature on both UTAUT and BT to identify their principal common factors. They examine the complementarity between UTAUT and BTRAN and further test the moderating effect of perceived helpfulness. The authors used the PLS technique for data analysis because this technique can test the direct and interaction effects.FindingsThe complementarity between UTAUT and BTRAN strongly affects BT adoption intention. The authors further show that perceived helpfulness moderates the relationship between adoption intention and usage behavior. At high levels of perceived helpfulness, usage behavior increases rapidly with adoption intention.Originality/valueThe results indicate that UTAUT is a valuable theory to identify the determinants of adoption intention, confirming its robustness in blockchain-enabled supply chain management. The combination of UTAUT and BTRAN can contribute a plausible approach to the strategy literature: the complementarity effect might create more benefits than adopting a single practice.
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Mahat, Nur Zarifah Dhabitah, and Mohd Hafiz Hanafiah. "Help Me TripAdvisor! Examining the Relationship between TripAdvisor e-WOM Attributes, Trusts towards Online Reviews and Travellers Behavioural Intentions." Journal of information and organizational sciences 44, no. 1 (June 25, 2020): 83–112. http://dx.doi.org/10.31341/jios.44.1.4.
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This paper aims to examine the impact of TripAdvisor reviews on behavioural intentions, basing on travellers' trust towards the e-WOM reviews. Four factors are proposed for building travellers’ trust and behavioural intentions: information quality, credibility, adoption and usefulness. Trust is expected to mediate the relationship between eWOM attributes and travellers’ behavioural intention. Data from 410 travellers were analysed using Partial Least Square-Structural Equation Modeling (PLS-SEM), and the findings show that TripAdvisor e-WOM attributes (information credibility, adoption and usefulness) significantly influence the traveller's trust. Besides, traveller behavioural intention was influenced considerably by TripAdvisor eWOM information credibility and usefulness. Lastly, trust in e-WOM significantly mediates travellers' behavioural intention. This paper confirms the importance of eWOM in the context of the tourism industry and travellers' trust and behaviour towards online review, which altered how consumers behave before deciding to travel.
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Hsiao, Chun-Hua, and Kai-Yu Tang. "Explaining undergraduates’ behavior intention of e-textbook adoption." Library Hi Tech 32, no. 1 (March 11, 2014): 139–63. http://dx.doi.org/10.1108/lht-09-2013-0126.
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Purpose – The current study aims to investigate college students' behavioral intentions to adopt e-textbooks for their studies according to well-known theoretical intention-based models. Design/methodology/approach – This paper empirically assesses five theoretical models of technology acceptance, including the theory of planned behavior (TPB), the technology acceptance model (TAM), the decomposed TPB model (DTPB), the combined model of TAM and TPB (C-TAM-TPB), and the unified theory of acceptance and use of technology (UTAUT). The survey methodology and structural equation modeling (SEM) were employed to examine and compare these five models. Moreover, explanatory power, goodness-of-fit indices, and model parsimony were taken into consideration in the model comparisons. Findings – Both TPB and TAM provided less effective but adequate predictive behavioral power. However, TPB appeared to be more parsimonious than TAM and the other models. By focusing on specific beliefs of attitude, social and control influences, DTPB shares many of the same advantages as TPB and TAM, but is less parsimonious. Similarly, C-TAM-TPB, an augmented version of TAM that incorporates social influences and behavioral control, is superior to TPB and TAM in terms of its explanatory power of behavioral intention to use e-textbooks. Overall, however, the results indicated that UTAUT appeared to be the best model in terms of the metrics of parsimonious fit and explanatory power. Originality/value – Theoretical comparison of different models is important. This is believed to be the first study to present model comparisons by investigating undergraduates' intention to adopt e-textbooks as tools for their on-campus learning in Taiwan.
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Almarashdeh, Ibrahim, Kamal Eldin Eldaw, Mutasem Alsmadi, Fahad Alghamdi, Ghaith Jaradat, Ahmad Althunibat, Malek Alzaqebah, and Rami Mustafa A. Mohammad. "The adoption of bitcoins technology: The difference between perceived future expectation and intention to use bitcoins: Does social influence matter?" International Journal of Electrical and Computer Engineering (IJECE) 11, no. 6 (December 1, 2021): 5351. http://dx.doi.org/10.11591/ijece.v11i6.pp5351-5366.
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Bitcoin is a decentralized system that tries to become a solution to the shortcomings of fiat and gold-based currencies. Considering its newness, the adoption level of bitcoin is yet understood. Hence, several variables are proposed in this work in examining user perceptions regarding performance expectancy, effort expectancy, trust, adoption risk, decentralization and social influence interplay, with the context of user’s future expectation and behavioral intentions to use bitcoins. Data were gathered from 293 completed questionnaire and analised using AMOS 18. The outcomes prove the sound predictability of the proposed model regarding user’s future expectations and intentions toward bitcoins. All hypotheses were supported, they were significantly affecting the dependent variables. Social influence was found as the highest predictor of behavioral intention to negatively utilize bitcoins. The significant impact of social influence, adoption risk and effort expectancy which affect behavioral intention to use bitcoins the most, are demonstrated in this study. Bitcoins should thus, present an effective, feasible and personalized program which will assist efficient usage among users. Additionally, the impacts of social influence, adoption risk and perceived trust on behavioral intention to utilize new technology were compared, and their direct path was tested together, for the first time in this context.
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Iswara, Ganesha Triutomo, Kevin Wialdy, and Sabrina Oktaria Sihombing. "Predicting the Relationship of Antecedent Variables of Intention to Use: Empirical Analysis on E-Money Application." Jurnal Dinamika Manajemen 10, no. 2 (February 10, 2020): 256–68. http://dx.doi.org/10.15294/jdm.v10i2.20443.
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This study aims to predict the relationship of perceived usefulness, perceived ease of use, relative superiority, nature of transactions, and substitution to adoptions that affect intention to use of smart phone-based electronic money. The variables in this study are relative advantages, transaction nature, perceived usefulness, and perceived ease of use, substitution and adoption of electronic money. Data collection techniques in this study were conducted using a questionnaire with judgmental sampling method. The size of the respondents is 142 respondents. The data obtained is analyzed using Structural Equation Modeling (SEM). The results show that the six hypotheses are supported. The intention to use electronic money is also influenced by the adoption of electronic money. The adoption of electronic money is a significant predictor of intention to use electronic money. This study also provides limitations and suggestions for further research.
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AlFahl, Husam. "Mobile Commerce Adoption." International Journal of Innovation in the Digital Economy 7, no. 3 (July 2016): 26–52. http://dx.doi.org/10.4018/ijide.2016070102.
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Mobile commerce can be a great potential to generate new streams of revenue for many established and new businesses. The penetration rates for mobile phone subscriptions in many countries show that there are significant opportunities to invest in and introduce mobile commerce services in many of these markets. The aim of this research is to explore and identify the various factors that influence the intention to adopt mobile commerce in Saudi banks and telecoms. A number of these factors were included in this research as they are chosen from well-known theories and investigated in the current study within the mobile commerce context using principal component analysis technique. Based on the findings of the research, the mobile commerce organizational adoption model is proposed to support organizations in order to launch mobile commerce services into the market. The findings of the research show that seven components can affect the intention to adopt mobile commerce in Saudi banks and telecoms. The three most significant components that can affect the intention to adopt mobile commerce services in Saudi banks and telecoms are performance expectancy, organizational readiness, and mobile commerce features and opportunities. The results of this research propose seven hypotheses to be tested in the future by researchers from different countries.
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Srisamran, Phocharapol, and Vichita Vathanophas Ractham. "Impact of Knowledge Adoption and Cognitive Learning in the Knowledge Transfer Process." International Journal of Knowledge Management 16, no. 3 (July 2020): 1–16. http://dx.doi.org/10.4018/ijkm.2020070101.
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This study aims to investigate the influence of knowledge adoption (intention to adopt knowledge) and cognitive learning in the knowledge transfer process. The moderating impact of cognitive learning strategy is also explored. Building on cognitive learning theories, a model was developed to examine the knowledge recipient's intention to adopt knowledge and his/her cognitive learning. As this study follows quantitative approach, the model was tested empirically using a survey of 615 white-collar workers in Thailand. The results show that higher knowledge recipient's intention to adopt knowledge can enhance his/her cognitive learning. The results also show that utilizing cognitive learning strategy may only be suitable for some groups of knowledge recipients. Based on the study's findings, management teams can understand the importance of employees' intention to adopt knowledge in their learning of the transferred knowledge. Moreover, management teams can understand how to utilize the cognitive learning strategy for employees with different intentions to adopt knowledge.
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Singh, Vanita, and Vedant Dev. "Telemedicine Adoption in India." International Journal of Healthcare Information Systems and Informatics 16, no. 4 (October 2021): 1–18. http://dx.doi.org/10.4018/ijhisi.20211001.oa34.
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COVID-19 pandemic mandates the transformation of the traditional healthcare delivery model from facility-based to virtual care worldwide. The use of technology in delivering health care has always been debated and faces challenges as patients as well as providers are often resistive to change. To date, studies focusing on one’s intention to use technology have gained significant research attention. Using the Technology Adoption Model as a research framework, a sample of 336 individuals within the age group of 18-70 years were surveyed via online to understand their intention to use telemedicine. Data were analyzed using structural equation modeling. The findings suggest that perceived ease of use is a significant determinant of one’s intention to use telemedicine vis-à-vis its effect on perceived usefulness and attitude towards telemedicine use. The attitude towards telemedicine is significantly affected by privacy concerns and outcome beliefs. Our study results have implications for health policymakers and others when implementing telemedicine for today’s health care delivery.
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Chhonker, Mayanka Singh, Deepak Verma, Arpan Kumar Kar, and Purva Grover. "m-commerce technology adoption." Bottom Line 31, no. 3/4 (September 3, 2018): 208–33. http://dx.doi.org/10.1108/bl-04-2018-0020.
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Purpose The purpose of this study is to consolidate the state of research in mobile commerce (m-commerce) technology adoption from 2008 to 2017. This study not only reviews the evolution of m-commerce literature but also highlights the significant contribution of authors and their productive collaborations in the development of this area. Design/methodology/approach A total of 184 peer-reviewed articles focusing on m-commerce adoption were obtained after applying search criteria on Scopus database. After using inclusion and exclusion criteria to achieve the objective of this study, 86 journals were shortlisted. The study further discusses the dispersion of various m-commerce applications being explored in m-commerce literature. In addition, dominating technology adoption theories and the most used keywords have also been identified and discussed in this study. Findings This study indicates that technology acceptance model and unified theory of acceptance and use of technology are the most exploited technology adoption theories. Moreover, the dominating constructs in literature are perceived usefulness, ease of use social influence/social norm on behavior intention, attitude intention followed by performance expectancy, facilitating condition and effort expectancy influence on intention. Originality/value This study presents a detailed association rule mining and community analysis to show the association among constructs such as usefulness, ease of ease, social influence and intention as dominant group in this area. The study also identifies lesser explored constructs and indicates possible future research to validate and strengthen their understanding further.
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Handarkho, Yonathan Dri, and Yulius Harjoseputro. "Intention to adopt mobile payment in physical stores." Journal of Enterprise Information Management 33, no. 2 (November 13, 2019): 285–308. http://dx.doi.org/10.1108/jeim-06-2019-0179.
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Purpose The purpose of this paper is to develop a theoretical model based on Push–Pull–Mooring (PPM) framework consisting of direct, indirect and moderating effects, derived from technology acceptance model, unified theory of acceptance and use of technology and other extended theory, to address the main factor influencing an individual in adopting mobile payment (MP) in physical stores. The research, therefore, utilized individual switching behavior as an underpinning to explain MP adoption in an offline context. Design/methodology/approach The theoretical model was tested by collecting data from 459 respondents in Indonesia through online self-administered questionnaires. Findings The finding indicated consumer innovativeness has the most influential direct effect on MP adoption, followed by deal proneness, perceived convenience and perceived herd behavior. Meanwhile, perceived enjoyment and subjective norms were found to have an indirect effect on the adaptation of MP through mediator convenience. Furthermore, age, gender, occupation and income did not have any moderating effect for all the direct influence of MP adoption. Originality/value Previous literature only focused on direct intention. However, this study observed the adoption of MP in a physical store by involving the switching behavior. It specifically puts concern and objective as the factors that influence user intention to switch from their old payment system to the MP system in bricks and mortar store using PPM framework.
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Usman, Bustami, Ilham Sentosa, and Febri Nurrahmi. "Structural equation modeling of internet of things (IoT) adoption for Indonesian Village-Owned Enterprises (BUMDes)." Informasi 51, no. 1 (July 4, 2021): 169–94. http://dx.doi.org/10.21831/informasi.v51i1.40170.
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This study seeks to examine the antecedents of Internet of Things (IoT) intention and adoption of Indonesian village-owned enterprises (Badan Usaha Milik Desa, BUMDes) by applying the Technology Acceptance Model (TAM). The respondents comprised 237 managers and staff of BUMDes in Aceh, Indonesia. A questionnaire was designed to examine perceived usefulness of IoT on the product and service empowerment, perceived ease of use of IoT, and perceived credibility on IoT, intention to use the technology, and adoption of IoT to the community empowerment in the village setting. The data were analyzed using partial least squares structural equation modeling (PLS-SEM). The generated model of IoT showed three significant direct paths between perceived usefulness, perceived credibility on the IoT, and intention as well as between intention and adoption. The re-specified model of IoT adoption indicated two significant direct paths (perceived usefulness to intention and intention to adoption) and introduced three new paths (direct paths from perceived usefulness, perceived ease of use, and perceived credibility to adoption). The final model also established partial mediating effects of intention between Perceived Usefulness, Perceived Ease of Use, and IoT adoption. This study suggests the relevance of TAM to explain IoT adoption in Indonesian village-owned companies.
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Daradkeh, Mohammad. "Determinants of Self-Service Analytics Adoption Intention." Journal of Organizational and End User Computing 31, no. 4 (October 2019): 19–45. http://dx.doi.org/10.4018/joeuc.2019100102.
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The increasing popularity of self-service analytics (SSA) is empowering business users to analyze data and generate actionable insights autonomously. While there are many benefits to SSA tools, there is a scarcity of research on the factors influencing their adoption in business organizations. This article presents an extended technology acceptance model (TAM) that incorporates the task-technology fit (TTF), compatibility, and user empowerment as critical antecedents of users' intention to adopt SSA tools for reporting and analytics tasks. To test the proposed model, data were collected through a questionnaire survey of 211 business users working in different industries in Jordan. The collected data were analysed using structural equation modeling (SEM). The results of this study demonstrate that the task-technology fit, compatibility, and user empowerment are significant predictors of users' perceptions of usefulness and ease of use of SSA tools. Both of perceived usefulness and perceived ease of use have a positive effect on users' intention to adopt SSA tools. Collectively, all these factors account for 51.6 percent of the variance in the behavioral intention. The findings of this study provide several key implications for research and practice, and thus should contribute to the design and adoption of more user-accepted SSA tools and applications.
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Bhattacharya, Mithu, Samuel Fosso Wamba, and Jean Robert Kala Kamdjoug. "Exploring the Determinants of ERP Adoption Intention." International Journal of Technology Diffusion 10, no. 4 (October 2019): 58–76. http://dx.doi.org/10.4018/ijtd.2019100104.
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Using data collected from 193 ERP users collected through a web-based survey within an Australian state emergency service organization, we will develop and test a research model taking relevant constructs from TAM and others social factors such as subjective norm, top management involvement, user involvement along with perceived usefulness, perceived ease of use, and attitude into account. We will specifically apply the REBUS-PLS method to detect two distinctive groups of users. In fact, this analysis highlights different groups of users on these links: user involvement and attitude; user involvement and perceived ease of use; top management involvement and user involvement; top management involvement and attitude; top management involvement and perceived usefulness; subjective norm and perceived usefulness.
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Kwong, Sze Wan, and Jungkun Park. "Digital music services: consumer intention and adoption." Service Industries Journal 28, no. 10 (December 2008): 1463–81. http://dx.doi.org/10.1080/02642060802250278.
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Shankar, Amit, and Bikramjit Rishi. "Convenience matter in mobile banking adoption intention?" Australasian Marketing Journal (AMJ) 28, no. 4 (November 2020): 273–85. http://dx.doi.org/10.1016/j.ausmj.2020.06.008.
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Gharaibeh, Malik Khlaif, and Natheer Khlaif Gharaibeh. "Understanding Adoption Intention of Mobile Shopping Applications." International Journal of Sociotechnology and Knowledge Development 13, no. 2 (April 2021): 31–47. http://dx.doi.org/10.4018/ijskd.2021040103.
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This paper empirically explains the main determinants impacting user's intention to shop via mobile application in Jordan. This study modified innovation diffusion theory (IDT) and incorporates two new factors: perceived enjoyment and perceived risk. Data were obtained from 450 customers by using regression analysis for testing seven hypotheses. The results showed that relative advantage, compatibility, trialability, and observability are significantly associated with consumer decisions to adopt mobile shopping applications. Perceived enjoyment and perceived risk have a non-significant effect on the intention to use. Interestingly, complexity was found to be positively related to intention to use. This research confirms that IDT is a robust model when studying new technology or innovation like mobile shopping. The findings from this study are helpful for software engineers, retailers, service developers, and mobile marketers to raise the usage rate of this service among people.
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Tran, Quangdung, Sajjad Nazir, Tu-Hieu Nguyen, Ngoc-Khoa Ho, Tuan-Hai Dinh, Viet-Phuong Nguyen, Manh-Hung Nguyen, Quoc-Khanh Phan, and The-Son Kieu. "Empirical Examination of Factors Influencing the Adoption of Green Building Technologies: The Perspective of Construction Developers in Developing Economies." Sustainability 12, no. 19 (September 30, 2020): 8067. http://dx.doi.org/10.3390/su12198067.
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This study seeks to better understand the determinants of green building technology (GBT) adoption intention of construction developers in developing countries. In order to address these objectives, this study integrates the Diffusion of Innovation theory, the theory of Resource-based View, and the Resource Dependence Theory to analyze and construct the theoretical model of developers’ intentions to adopt GBTs from three perspectives, namely, technological, organizational, and environmental. The model was tested using survey data collected from 142 experienced managers in Vietnam. Data analysis was performed by SEM using the partial least squares (PLS) approach. The findings show that perceived GBT advantages, perceived GBT disadvantages, top management leadership, government support, project partners’ green building readiness, and social demand of green buildings are the significant factors that affect GBT adoption intention by developers. However, organizational GBT resource and GBT market readiness have no significant effect on developers’ GBT adoption intention. Theoretical and practical implications and limitations of the research are discussed, and suggestions for future research are also proposed.
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Rahman, Ummeh Habiba Faria Benteh, and Muhammad Khubaib Zafar. "Factors Influencing Uber Adoption In Bangladesh And Pakistan." Open Economics 3, no. 1 (August 20, 2020): 86–97. http://dx.doi.org/10.1515/openec-2020-0105.
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AbstractThe paper’s intention is to investigate the behavioral intentions of consumers towards the adoption of Uber with focus on effects of digitalization and shared economy on the adoption of Uber. The aim of the article is to examine the cultural factors of Bangladesh and Pakistan, which are leading people towards adopotion of non traditional source of transport. Particularly, these countries’ comparison was not done before by other researchers. Theory of Planned Behavior integrated with Hofstede’s Cultural Dimensions has been used to examine the Behavioral Intention of customers of these two countries towards adoption of Uber in the research. A great comparison was done in the study by using factors of TAM, TPB and Hofstede Cultural Models. Dependent variables played important roles in showing positive and negative attitudes on independent variables. This article’s findings show that “Risk” negatively affects the Behavioral Intention. Research data is collected through online close-ended questionnaires from 145 total respondents, which limits the generalization of the study. At the end, where it identified “female” as a bigger market and provided an opportunity for Uber to categorize the risks prevalent in the society and define new strategies by adapting to the local culture by being a global company. Factors examination produced a great findings which created recommendations for future researchers followed by a conclusion.
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Farah, Maya F., Muhammad Junaid Shahid Hasni, and Abbas Khan Abbas. "Mobile-banking adoption: empirical evidence from the banking sector in Pakistan." International Journal of Bank Marketing 36, no. 7 (October 1, 2018): 1386–413. http://dx.doi.org/10.1108/ijbm-10-2017-0215.
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Purpose The purpose of this paper is to study the important factors which help explain consumer intention and use behavior in mobile banking (m-banking) adoption. All constructs of the unified theory of acceptance and use of technology 2 are studied. Non-monetary value is studied through perceived value. Trust and perceived risk are also included to predict intention. Design/methodology/approach A questionnaire was utilized to evaluate customer responses on a five-point Likert scale. A convenience sampling technique was used to collect data from a sample of 490 respondents in Pakistan. The data were analyzed using AMOS and SPSS for Cronbach’s α, CR, CMV, AVE, Harmon’s single factor test, correlation and structural equation modeling. Findings The results of the study show that most of the predictors of intention, including perceived value, performance expectancy, habit, social influence, effort expectancy, hedonic motivation (except for facilitating condition), perceived risk and trust, are significant. All predictors of usage behavior are significant. Research limitations/implications A cross-sectional study was conducted due to time constraints. Practical implications Bank managers must focus on improving customers’ intentions to use m-banking as well as on providing facilitating conditions to increase its actual use. To boost mobile banking, banks’ management must consider the customers’ habits while designing their m-banking products. Originality/value The findings of this paper are not only interesting in terms of boosting m-banking diffusion rate, but also in terms of financial inclusion of the vast majority of mobile users. Further the impact of intention, facilitating condition and habit were checked on actual use behavior since people tend not always to act upon their intentions.
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Hsiao, Kuo-Lun. "What drives smartwatch adoption intention? Comparing Apple and non-Apple watches." Library Hi Tech 35, no. 1 (March 20, 2017): 186–206. http://dx.doi.org/10.1108/lht-09-2016-0105.
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Purpose The purpose of this study is twofold. First, an integrated model will be developed based on task-technology fit, innovation diffusion theory and the new product adoption model in order to explore the factors that affect smartwatch adoption. Second, the differences in the factors that affect users’ intention to adopt the Apple Watch and other smartwatches will be examined. Design/methodology/approach The data for this study were collected via an online survey questionnaire. The responses of 341 potential adopters of smartwatches were used to test the hypotheses in the research model. The casual model was assessed using partial least squares techniques. Findings The model can account for more than 50 percent of the variance in adoption intention. The research results affirm prior findings that perceived product attributes have relatively strong influence on adoption intention. Among these attributes, relative advantage has the strongest effect. Moreover, this study revealed differences between the antecedents of Apple watches and those of non-Apple watches. Practical implications The insights provided by this study can help smartwatch providers formulate better growth strategies. The findings also provide some directions for further development. Originality/value This study provides a better understanding of how the factors in the theories influence the adoption intentions of Apple watches and non-Apple watches.
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Farzin, Milad, Marzieh Sadeghi, Fatemeh Yahyayi Kharkeshi, Hedyeh Ruholahpur, and Majid Fattahi. "Extending UTAUT2 in M-banking adoption and actual use behavior: Does WOM communication matter?" Asian Journal of Economics and Banking 5, no. 2 (June 10, 2021): 136–57. http://dx.doi.org/10.1108/ajeb-10-2020-0085.
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Purpose The purpose of this study is to investigate important factors that help explain customer willingness to adopt mobile banking (M-banking). To this end, the unified theory of acceptance and use of technology 2 (UTAUT2) was applied and to more accurately predict customer behavioral intentions, it was attempted to extend it. Design/methodology/approach The research data were collected from 396 customers of Iranian private banks who had the experience of using M-banking. The structural equation modeling technique was used to test the research hypotheses. Findings Findings suggest that performance expectancy, effort expectancy, social influence, facilitating conditions, habit, hedonic motivation, perceived value and trialability are endorsed as proponents of M-banking adoption intention. On the other hand, M-banking adoption intention has also had a significant positive effect on actual use behavior and word-of-mouth (WOM). WOM has also influenced actual use behavior and mediated the relationship between M-banking adoption intention and actual use behavior. Research limitations/implications The present study focuses on private banks, therefore, although it is sufficient, it is limited to private cases. This study contributes to the literature on M-banking services and actual use behavior. By appropriately focusing on M-banking adoption intention and the service quality provided, banks can strengthen their relationships with customers, thereby stimulating actual customer behavior such as actual use behavior and WOM. Originality/value From theoretical and managerial aspects, this study has particular value for the literature on M-services’ intention in general and banking in particular. The present study provides a conceptual framework for M-banking adoption intention, which could be used in M-banking services. In addition, this study sought to extend UTAUT2 and to examine the mediating role of WOM in actual use behavior motivation as well.
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Juita, Verni, Firdaus Firdaus, and Tria Najla Prima Hermanto. "Studi Prilaku Pengguna Layanan Financial Technology (Fintech) di Indonesia: Analisa Persepsi Risiko dan Manfaat." Jurnal Inovasi Pendidikan Ekonomi (JIPE) 10, no. 2 (November 30, 2020): 118. http://dx.doi.org/10.24036/011100040.
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This study aims to understand why users want or reluctant to adopt Fintech services in Indonesia. In particular, it examines the positive factors (perceived benefits) and negative factors (perceived risks) that simultaneously affect user behaviors in adopting Fintech services. Furthermore, this research compares the impact of the perceived benefits and perceived risks on the Fintech adoption intention between users of different Fintech services. It uses the benefit-risk framework which integrates positive and negative factors associated with its adoption. This study survey around 450 respondents. The survey data is processed and analyzed using PLS Smart 3.0. This research found that the perceived benefits of using Fintech services outweigh its perceived risks. The results also suggest that convenience is the most beneficial factors determining the intention to use Fintech, while the legal risk is the most negative factors for the Fintech adoption intention.
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Nguyen, Oanh Dinh Yen, and John F. Cassidy. "Consumer intention and credit card adoption in Vietnam." Asia Pacific Journal of Marketing and Logistics 30, no. 4 (September 10, 2018): 779–96. http://dx.doi.org/10.1108/apjml-01-2017-0010.
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Purpose There is limited research on consumer intention and credit card adoption in the transitional economies of Southeast Asia. The purpose of this paper is to investigate the key elements that influence an individual’s intention of adopting credit cards in the transitional economy Vietnam. Design/methodology/approach A questionnaire was developed based on the technology adoption literature. After data cleaning, 595 responses were deemed valid. Factor analysis (EFA and CFA) was utilized on split samples, and a structural equation model developed to identify the influential technology adoption factors. Findings The analysis found strong support for the hypotheses theoretically developed. In the transitional economy of Vietnam, consumer’s intention to adopt credit cards was influenced by “Perceived usefulness (PU),” “Perceived ease of use (PEOU),” “subjective norm (SN),” “perceived self-efficacy (PSE)” and “Anxiety”. However, “perceived financial cost (PFC)” was not a significant factor. Research limitations/implications The use of cross-sectional data does not enable the analysis of time sequence of the determinants of consumer intention. Practical implications This research provides a body of knowledge on modern banking payment systems and credit card utilization factors in the transitional economy of Vietnam which has relevance for other transitional as well as developing economies of Southeast Asia, and is a good reference source for foreign investors, banks and card service companies. Originality/value To date, there are no studies that explore the interaction between “PU,” “PEOU,” “PFC,” “SN,” “PSE,” “Anxiety” and “Behavioral Intention” in the context of the Vietnamese credit card market, nor other transitional markets in Southeast Asia.
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Xia, De, Wenhua Chen, Qinglu Gao, Rui Zhang, and Yundong Zhang. "Research on Enterprises’ Intention to Adopt Green Technology Imposed by Environmental Regulations with Perspective of State Ownership." Sustainability 13, no. 3 (January 28, 2021): 1368. http://dx.doi.org/10.3390/su13031368.
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Environmental regulations (ER) affect enterprise behaviors. Nevertheless, whether the state ownership influences the relationship between environmental regulations and enterprises’ green intentions and behaviors need to be explored further. In this paper, the effects of environmental regulations on enterprises’ intentions to adopt green technologies, especially the moderating role of state ownership between environmental regulations and green technologic adoption intentions (GTAI), are proposed. An empirical study is carried out with the questionnaire data collected from 207 Chinese managers and executives in order to explore the influence of environmental regulations. With the perspective of ownership, the results confirm that the three kinds of environmental regulations (command-and-control (CAC), market-based incentives (MBI) and voluntary environmental (VER) regulations) have positive effects on enterprise green technology adoption intention. Furthermore, the state ownership of enterprise plays a positive moderating role in the relationship between command-and-control environmental regulations and green technology adoption intentions, but plays a negative moderating role in the relationship between voluntary environmental regulations and green technology adoption intentions. It generates no significant moderate effect on the relationship between market-based incentives environmental regulations and green technology adoption intentions. The work verifies that the differences of ownership would lead to varying effects on the intentions of enterprise green technology adoption imposed by regulations. Managerial implications, as well as the limitation of the work, are concluded at the end of this paper.
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Widodo, Teguh, and Ni Kadek Wahyu Utami. "Repurchase Intentions on Zalora Indonesia: The Role of Trust, E-Commerce, and Product Evaluation." JURNAL MANAJEMEN BISNIS 8, no. 2 (September 27, 2021): 339–51. http://dx.doi.org/10.33096/jmb.v8i2.899.
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The purpose of this study is to explore the impact of trust and e-commerce components, as well as the component of product evaluation, on repurchase intentions at Zalora Indonesia. Adoption of e-commerce is influenced by perceptions of no risk, perceived benefits, and web reputation, while product evaluation is influenced by perceptions of perceived value, product quality, and perceived competitive pricing. For 272 respondents who were distributed via an online questionnaire, convenience sampling with a non-probability sampling technique was used. The test was conducted using the software SmartPLS 3.2.9. The study's findings indicated that the component variables associated with e-commerce adoption were perceived as non-risky and had no effect on repurchase intentions. Perceived benefits and perceived value have the greatest influence on repurchase intention, while perceived trust online has the least. The study's findings have significant implications for understanding how technology adoption and product evaluation can influence repurchase intention.
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Peng, Chew Fong, Zanariah Hamid, and Mohd Shahril Nizam. "Intermediary Effect of Intention of ICT adoption on the Relationship of Attitudes toward Adoption and Adoption of VLE among the Malay Language Teachers." GATR Global Journal of Business Social Sciences Review 7, no. 2 (June 24, 2019): 151–57. http://dx.doi.org/10.35609/gjbssr.2019.7.2(6).
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Objective - This research aims to explore whether the intention of ICT adoption in teaching Malay language acts as a mediator in the relationship between attitudes toward ICT adoption and the adoption of the Virtual Learning Environment (VLE) among secondary school Malay Language teachers. Methodology/Technique – TAM is the basis theory in this quantitative study which uses a questionnaire to collect the data. The population of the study comprises of 410 secondary school teachers in Selangor by applying various probability sampling procedures. The research instrument was adapted from a previous questionnaire and pilot study which shows an alpha Cronbach at .81. Software of Smart-PLS was used to analyse the results of the study. Findings - The mediator analysis showed a positive and significant direct relationship (β = .067, p <.05) between attitude and the adoption of VLE. The findings obtained in the analysis of indirect relationships and direct relationships clearly indicate that the intention of ICT adoption acts as partial mediator if the impression of indirect contact with the effects of direct relationships was significant. Novelty - In summary, the significant relationship between attitudes toward adoption and the intention of ICT adoption and adoption of VLE suggest that intention acts as a mediator. Type of Paper: Empirical.
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Chawla, Deepak, and Himanshu Joshi. "High Versus Low Consumer Attitude and Intention Towards Adoption of Mobile Banking in India: An Empirical Study." Vision: The Journal of Business Perspective 21, no. 4 (November 5, 2017): 410–24. http://dx.doi.org/10.1177/0972262917733188.
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Although factors influencing adoption of technology-enabled banking has been studied by many researchers, the construct perceived usefulness had been analysed as a single construct. Moreover, the measurement of perceived usefulness by researchers does not discuss sub-dimensions or sub-factors, which could contribute to perceived usefulness associated with a particular technological innovation. This article empirically examines the influence of various factors on user attitude and intention towards adopting mobile banking. Based on focus-group discussion and personal interview with bankers, technology acceptance model (TAM) and studies on technology adoption, we propose a mobile banking adoption model in Indian context. We also examine the impact of demographics on user attitude and intention. Exploratory factor analysis (EFA) on a sample of 367 respondents resulted in seven factors which were found to be reliable. Confirmatory factor analysis demonstrated significant convergent and discriminant validity. Logistic regression equation was used to estimate the degree of correct prediction of user attitude and intention towards mobile banking adoption. Perceived trust, perceived ease of use (PEOU), perceived lifestyle compatibility, perceived efficiency and perceived convenience significantly impacted user attitude. However, user attitude was not found to differ significantly between demographic variables. Similarly, perceived trust, PEOU, perceived lifestyle compatibility and perceived efficiency were found to positively and significantly affect user intention. User intention was found to significantly vary across demographic groups based on gender and household income.
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Topolšek, Darja, Dario Babić, Darko Babić, and Tina Cvahte Ojsteršek. "Factors Influencing the Purchase Intention of Autonomous Cars." Sustainability 12, no. 24 (December 10, 2020): 10303. http://dx.doi.org/10.3390/su122410303.
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Even though autonomous cars have not yet crossed into the mainstream car market, their adoption seems inevitable, but not much is known about the purchasing intention of ACs and potential influences on it. To better understand the influences of various factors on purchasing intentions of autonomous cars, research using bibliometrics, an online survey and SEM modelling was performed. Based on an analysis of previous research work and the unified theory of acceptance of technology, an empirical model was produced and tested using data obtained from an online survey involving 266 individuals. The goal was to analyse which characteristics of autonomous cars, socio-demographic variables of potential buyers, and buyers’ personal and social characteristics could potentially influence the adoption of autonomous cars. The results show that factors of car safety, buyer age and level of education, perceived social influence, anxiety and performance expectancy are significantly correlated to purchasing intention of ACs, while correlations with other factors to purchasing intentions have not been proven.
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Silva, Aluisio Goulart, Maurizio Canavari, and Katia Laura Sidali. "A Technology Acceptance Model of common bean growers’ intention to adopt Integrated Production in the Brazilian Central Region." Die Bodenkultur: Journal of Land Management, Food and Environment 68, no. 3 (March 2, 2018): 131–43. http://dx.doi.org/10.1515/boku-2017-0012.
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Summary The Brazilian government encouraged the Integrated Production (IP) farming system adoption to mitigate the negative environmental impacts of intensive bean production in irrigated areas of the Brazilian savanna. By ensuring food-safety and the use of sustainable agricultural practices, IP may strengthen national agriculture competitiveness. Regardless of the government efforts to promote IP in the main agricultural regions and among the largest food growers, only few slowly adopted it. Therefore, studying the process of technology adoption is important to identify possible problems that could affect adoption and diffusion of this farming system. We applied a Technology Acceptance Model (TAM) to explain the adoption and use of IP by the common beans growers from one of the most important bean production regions in Brazil. Ninety-three interviews were administered to different actors involved in beans production. A Structural Equation Model (SEM) following a confirmatory factor analysis (CFA) was used to identify the relationship between factors. The findings suggest that respondents have positive perceptions toward adopting IP. Perceived usefulness has a positive impact on attitude, and attitudes affect behavioral intention. However, the proposed model only partially explains IP adoption intentions.
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Yang, Marvello, Abdullah Al Mamun, Muhammad Mohiuddin, Noorshella Che Nawi, and Noor Raihani Zainol. "Cashless Transactions: A Study on Intention and Adoption of e-Wallets." Sustainability 13, no. 2 (January 15, 2021): 831. http://dx.doi.org/10.3390/su13020831.
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This study explored the effect of perceived usefulness, perceived ease of use, social influence, facilitating condition, lifestyle compatibility, and perceived trust on both the intention to use an e-wallet and the adoption of an e-wallet among adults by using the unified theory of acceptance and use of technology (UTAUT). This quantitative study adopted a cross-sectional research design to gather data from 501 respondents using a Google Form. The collected data were analyzed using partial least square structural equation modelling (PLS-SEM). As a result, perceived usefulness, perceived ease of use, social influence, lifestyle compatibility, and perceived trust displayed a significant positive effect on both intentions to use an e-wallet and adoption of an e-wallet. This study evidenced the mediating effect of the intention to use an e-wallet on the correlations between the predictors and adoption of an e-wallet. Both the age and gender of the respondents moderated the effect of lifestyle compatibility on intention to use an e-wallet. The study outcomes serve to inform managers and policy makers to devise effective strategies that capture consumers’ intention to use and experience of using an e-wallet in the midst of a turbulent market. Ultimately, such carefully sculpted policies may promote the digital platform and web-based application, apart from encouraging higher rates of e-wallet adoption in developing countries.
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Abu-Shanab, Emad, and Ameen Al-Azzam. "Trust Dimensions and the Adoption of E-Government in Jordan." International Journal of Information Communication Technologies and Human Development 4, no. 1 (January 2012): 39–51. http://dx.doi.org/10.4018/jicthd.2012010103.
Full textAbstract:
E-government project utilization depends on users’ adoption of the system, where trust is a crucial factor in forcing the intentions to use such systems. This research utilized 105 usable responses from citizens who used and explored e-government services. It was hypothesized that trust in e-government and trust in the Internet, along with perceived risk, will significantly influence trust in E-government, and further intention to use the system. Using path analysis, results supported trust in government and the Internet and did not support perceived risk. Also, trust in e-government significantly influenced intention to use the system. Finally, path analysis indicated a significant mediation of trust in E-government, where direct and indirect effects were estimated. Conclusions and future work are stated at the end.