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1

Hansson, Noreke Helena, and Jonathan Wirödal. "Managers' communication : how cultural intelligence affects communication." Thesis, Högskolan Kristianstad, Sektionen för hälsa och samhälle, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-9802.

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As the world becomes more global and companies become internationalized there is a growing urge for companies to work more efficiently. A problem that might rise when people from different cultures work together, is the risk for misunderstandings when managers communicate with people from other cultures. For that reason, managers of internationalized companies need to be culturally intelligent to avoid misunderstandings. Hence, our aim with this dissertation is to see how managers’ Cultural Intelligence (CQ) affects their Communication. In order to see how managers’ Cultural Intelligence affects their Communication we used a quantitative study (survey), where Swedish managers from international companies were target population. In the end though, we found no relation between CQ and managers communication skills. The number of responses from the survey was too small to in order to make any general conclusions. The dissertation may however have some contribution and value for Swedish managers. For companies in general, the dissertation can give some indications that they should consider employees’ CQ and not only managers’ CQ. Communication however, is one of the most prominent factors when it comes to social interaction. Therefore, companies today should consider, when hiring, the new employees’ ability to adapt into new environments.
2

Khadige, Clark G. "Intelligence d'entreprise : vers une caractérisation "intelligente" des entreprises." Aix-Marseille 3, 2008. http://www.theses.fr/2008AIX32069.

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Le sujet de cette thèse s'inscrit dans un débat actuel d'importance sur les problématiques de caractérisation des entreprises, d’une valorisation de leurs actifs, et sur la recherche d'une façon de synthétiser la valeur des hommes à faire face aux défis quotidiens et à long terme des entreprises. Ce travail a pour but de proposer une caractérisation de ce que l'on peut appeler 'l' intelligence d' entreprise '. En management, on peut tenter d'appliquer ce mot à la façon de monopoliser les compétences et de faire fonctionner les activités dans un but dépendant des objectifs que peut se donner l'entreprise. Pour éclaircir cette question, nous nous proposons d'aborder ce sujet en trois temps : la caractérisation des formes d’intelligence, la modélisation de l’intelligence d’entreprise, la gestion des connaissances condition nécessaire à une activité économique d’entreprise profitable. En conclusion, les notions de Quotient d’Utilisation des Connaissances, de Quotient d’Utilisation de l’Intelligence et celui de Quotient de Performance d’une Entreprise seront introduites menant à la proposition finale d’un Quotient d’Intelligence avec laquelle une entreprise pourrait se positionner différemment dans une concurrence de plus en plus stressante sur les marchés mondiaux
The subject of the present thesis aims at presenting a subject of reflection about new managerial dimensions: Intelligence in Management and Knowledge Management leading to the introduction of an IQ concept applied to organizations. These concepts are new and offer opportunities of rethinking the managerial concept especially when it comes to analyzing results. The principles of success are mainly based on competencies, leadership and management practices, finality of actions, continuous development, performance, behaviour, brand image, personality, risk-taking and decision-making. Isn’t it, finally, the case of managing knowledge with intelligence? Is it, then, possible to position a firm among others based on its IQ concept ? The proposed IQ concept will be based on three new complementary dimensions: the Intelligence Quotient, the Knowledge Quotient and the Performance Quotient bringing an added value to organizations and their positioning among market competition. Our hypothesis is that the management process is un-dissociable from those three dimensions and that organizations’ survival in a changing world, in global crisis, cannot be really conceived without Intelligence and knowledge
3

Grégoire-Girard, Pierre-Luc. "Communication inter-véhicules et route-à-véhicule : apprentissage de la communication inter-véhicules." Master's thesis, Université Laval, 2008. http://hdl.handle.net/20.500.11794/20541.

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L'industrie des transports est un acteur important de l'économie mondiale. Des millions d'emplois sont touchés de près ou de loin par cette industrie. De plus, le nombre de véhicules sur terre ne cesse d'augmenter et il est rendu courant dans plusieurs pays industrialisés d'avoir plus d'une voiture par famille. Tout cela entraîne également son lot de problèmes, notamment au niveau de la sécurité routière et de la pollution. Depuis des décennies, des compagnies privées et des organisations publiques se penchent sur ces problèmes. Ils innovent constamment en améliorant les véhicules et les infrastructures du réseau routier. Les voitures ne sont pas seulement de plus en plus sécuritaires mais aussi de plus en plus confortables et conviviales. Cependant, la plupart des systèmes intelligents présents dans les voitures acquièrent de l'information grâce aux capteurs. Ceux-ci sont limités et certaines données ne peuvent être accessibles aux capteurs. La solution repose donc sur l'utilisation de la communication sans fil pour échanger des informations entre les véhicules et entre les infrastructures et les véhicules. Le sujet de cette maîtrise porte sur la communication inter-véhicules et route-à-véhicule. Elle se divise en deux parties. Tout d'abord, dans le cadre du projet AUTO21 au laboratoire DAMAS, un protocole de communication inter-véhicules doit être développé pour implanter un système de régulateur de vitesse collaboratif et adaptatif (" Collaborative Adaptative Cruise Control ", CACC). La théorie multi-agents et l'apprentissage par renforcement sont utilisés pour apprendre une politique de communication optimale. La deuxième partie porte sur la communication route-à-véhicule appliquée au problème d'optimisation des feux de signalisation. Deux approches multiagents sont utilisées pour optimiser la gestion des feux. Les agents placés aux intersections reçoivent de l'information relative au trafic grâce à la communication route-à-véhicule et tentent d'adopter une politique de contrôle optimale.
4

Varadaradjou, Eric. "Communication Améliorée dans un monde virtuel." Phd thesis, Télécom ParisTech, 2007. http://pastel.archives-ouvertes.fr/pastel-00004077.

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Cette recherche s'inscrit à la croisée des chemins de la réalité virtuelle et de l'intelligence artificielle. Elle concerne la communication. Considérons deux humains évoluant dans un même monde virtuel et communiquant à ce sujet. Deux questions se posent : Quelles sont les caractéristiques spécifiques de la communication dans un monde virtuel ? Quelles améliorations de la communication sont réalisables grâce au virtuel? Les améliorations envisagées portent sur la communication à travers : les interlocuteurs : deux humains connectés à un monde virtuel, ou un humain communiquant avec son avatar; le contenu des actes de communication; les modalités utilisées. Cette recherche se situe dans la droite ligne des travaux précurseurs de P. Nugues qui a réalisé le système de navigation Ulysse permettant à un humain de communiquer dans un monde virtuel avec son avatar par le biais d'un agent conversationnel. Notre approche poursuit cette démarche en étendant : le type de communication : entre deux humains; les modalités utilisées : complémentarité entre la modalité textuelle et la modalité déictique. Concernant la communication entre humains, nous étudions les apports d'un agent conversationnel qui assiste le dialogue entre les interlocuteurs en y apportant ses compétences en termes d'informations relatives au monde virtuel. Ces apports permettent par exemple de : détecter, montrer puis lever des ambiguïtés éventuelles apparaissant dans un acte de communication, par l'apport d'informations contextuelles; assister, augmenter, automatiser la réalisation d'une requête. Le manuscrit débute par une synthèse des différents modèles de communication. Il se poursuit par une analyse de modes de communication présents dans les mondes virtuels. Puis nous proposons un ensemble de fonctionnalités qui peuvent enrichir la communication en utilisant les possibilités apportées par le virtuel. Enfin nous décrivons et discutons de l'implémentation de ces fonctionnalités ainsi que celles de l'agent conversationnel au sein de l'environnement VREng développé à l'ENST sous la direction de P. Dax.
5

Martins, Susanne. "Intercultural communication and cultural intelligence in the workplace." Thesis, Martins, Susanne (2013) Intercultural communication and cultural intelligence in the workplace. Masters by Research thesis, Murdoch University, 2013. https://researchrepository.murdoch.edu.au/id/eprint/16881/.

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In today’s increasingly intercultural workplace setting, an individual’s ability to function effectively in culturally diverse situations is paramount for the success of the organisation. The main purpose of this study is to examine and understand the intercultural communication between Australian hospital workers (nurse managers, nurses and Patient Care Assistants and volunteers) through the theoretical lens of Cultural Intelligence (CQ). A mixed method approach was employed to collect data from multiple sources including the use of questionnaires and interviews. Items for the questionnaires and interviews were drawn from the literature on cultural intelligence. The questionnaire included 20 Likert scale items which were developed by the Centre for Cultural Intelligence based in the United States and Singapore. In addition there were six Likert scale items developed by the researcher on intercultural experiences to gauge satisfaction levels in interactions. Another seven Likert scale items were drawn from the Ali Individualism Scale to understand how culture type influenced CQ and intercultural interactions. The interview included six open-ended questions related to cultural intelligence, English language proficiency and a critical incident scenario. The interviews were used to provide detail on the cultural intelligence questionnaire statements. A Western Australian private hospital was selected for the study where 400 questionnaires were distributed. Out of these 157 returned questionnaires, 15 voluntary interviewees were chosen based on their job roles and culture type to be interviewed. The study found that overall the hospital workers had a high level of cultural intelligence. There were two cultural intelligence factors that were low: Cognitive CQ, involving knowledge of other cultures, and Behavioural CQ, involving the ability to provide the appropriate cultural response during intercultural interactions. The study found that those with higher levels of CQ enjoyed meeting people of different cultures and had more satisfactory relationships. Those with lower levels of CQ seemed to have more challenging intercultural interactions. This thesis concluded by recommending that the hospital provide intercultural awareness training to all staff and some form of technical training relating to introduction of common terms used in a hospital setting for employees who have lower levels of English proficiency. It was also recommended that the hospital include CQ as part of their Human Resources systems, such as recruitment, appraisals and competency assessments.
6

Marti, Stefan Johannes Walter 1965. "Autonomous interactive intermediaries : social intelligence for mobile communication agents." Thesis, Massachusetts Institute of Technology, 2005. http://hdl.handle.net/1721.1/35523.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, 2005.
Includes bibliographical references (p. 151-167).
Today's cellphones are passive communication portals. They are neither aware of our conversational settings, nor of the relationship between caller and callee, and often interrupt us at inappropriate times. This thesis is about adding elements of human style social intelligence to our mobile communication devices in order to make them more socially acceptable to both user and local others. I suggest the concept of an Autonomous Interactive Intermediary that assumes the role of an actively mediating party between caller, callee, and co-located people. In order to behave in a socially appropriate way, the Intermediary interrupts with non-verbal cues and attempts to harvest 'residual social intelligence' from the calling party, the called person, the people close by, and its current location. For example, the Intermediary obtains the user's conversational status from a decentralized network of autonomous body-worn sensor nodes. These nodes detect conversational groupings in real time, and provide the Intermediary with the user's conversation size and talk-to-listen ratio. The Intermediary can 'poll' all participants of a face-to-face conversation about the appropriateness of a possible interruption by slightly vibrating their wirelessly actuated finger rings.
(cont.) Although the alerted people do not know if it is their own cellphone that is about to interrupt, each of them can veto the interruption anonymously by touching his/her ring. If no one vetoes, the Intermediary may interrupt. A user study showed significantly more vetoes during a collaborative group-focused setting than during a less group oriented setting. The Intermediary is implemented as a both a conversational agent and an animatronic device. The animatronics is a small wireless robotic stuffed animal in the form of a squirrel, bunny, or parrot. The purpose of the embodiment is to employ intuitive non-verbal cues such as gaze and gestures to attract attention, instead of ringing or vibration. Evidence suggests that such subtle yet public alerting by animatronics evokes significantly different reactions than ordinary telephones and are seen as less invasive by others present when we receive phone calls. The Intermediary is also a dual conversational agent that can whisper and listen to the user, and converse with a caller, mediating between them in real time.
(cont.) The Intermediary modifies its conversational script depending on caller identity, caller and user choices, and the conversational status of the user. It interrupts and communicates with the user when it is socially appropriate, and may break down a synchronous phone call into chunks of voice instant messages.
by Stefan Johannes Walter Marti.
Ph.D.
7

Martinez, Joseph A. "The Impact of emotional intelligence on supervisor/employee communication." Scholarly Commons, 2007. https://scholarlycommons.pacific.edu/uop_etds/647.

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This study explort1d the impact of emotional intelligence on supervisor/employee communication. The purpose of th~s study was to investigate 1) how emotional intelligence affects supervisor and employee communication from both supervisors' and . employees' perspectives; 2) how supervisors and employees perceive the effects of emotional intelligence on the active listening of supervisors; and 3) relationships among supervisor/employee communication, emotional intelligence, and active listening. This study is expected to facilitate a better understanding of the relationship between active listening and the emotional intelligence of supervisors. Focus groups were conducted to collect sup~rvisors' and employees' perceptions and thoughts on communication, emotional intelligence, and active listening. This . method was used to identify emotional intelligent competencies related to effective communication between supervisors and employees and active listening. This study also examined how supervisors should demonstrate those .competencies. The data collected generated particular themes and relationships between supervisor/employee communication, emotional intelligence, and active listening and to answer the research questions that were posed for the study. Participants in the study discussed the importance of establishing trust in the relationship, listening to their employees' ideas, and valuing a personal relationship with ,..---------- their employees. When looking at the impact of emotional intelligence on supervisor/employee communication the results from this study showed that supervisors understood that emotions are part of the work environment and listening to employees is critical. Employees in the focus groups believed that supervisors need the ability to deal with emotions in the workplace and understand that sometimes those feelings are generated in an employee's personal life. The key to developing positive supervisory communication is through supervisors role-modeling critical competencies related to emotional intelligence. Establishing trust in the supervisor/employee relationship is directly correlated with effective communication. Active listening is one method supervisors can use to demonstrate and establish trust in the relationship.
8

Papadimitriou, Aristea. "The Future of Communication: Artificial Intelligence and Social Networks." Thesis, Malmö högskola, Fakulteten för kultur och samhälle (KS), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21886.

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The rapid evolution of technology and social media has brought significant changes to human communication. Since the efficiency of social networks depends mainly on the processing of their huge amount of collected data, they are all in search not only of the latest artificial intelligence but also of the creation of more evolved one. Advertising, digital marketing and customer service of social media is in the first line for this demand, yet the rapid progress in the AI field constantly change the ways of communication and the ramifications of this change are more than modern society can absorb and reflect on. This paper focuses on the latest innovations of AI in the social networks and the impact of AI on society and personhood.
9

Hamza, Noomen. "Outil de communication pour les systèmes multiagents." Sherbrooke : Université de Sherbrooke, 2000.

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10

Mohd, Salleh Lailawati. "The relationship among leadership communication competence, emotional intelligence, and cognitive complexity." Ohio : Ohio University, 2007. http://www.ohiolink.edu/etd/view.cgi?ohiou1173101143.

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11

Araisa, Susana. "The relationship of emotional intelligence and self-esteem to interpersonal communication satisfaction." Scholarly Commons, 2006. https://scholarlycommons.pacific.edu/uop_etds/644.

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This study analyzes the relationship between emotional intelligence, self-esteem and interpersonal communication satisfaction. Emotional intelligence was conceptualized into two major competences: personal competence and social competence. Self-esteem was conceptualized as the dimension between the actual and the ideal self. Interpersonal communication satisfaction is the pleasurable sensation someone feels after a satisfying interpersonal communication experience. The study explored if there is a positive relationship between emotional intelligence and interpersonal communication satisfaction. The second purpose of the study was to investigate if there is a positive relationship between self-esteem and interpersonal communication satisfaction. Students were recruited from four colleges in northern California and were asked to complete a four-section questionnaire. The Self-Esteem Scale, the Interpersonal Communication Satisfaction Scale, and the Emotional Intelligence Scale were used in the study. These three scales have been used in past studies and show good reliability. To analyze the data a correlation analysis was conducted. The results of the study showed that there is a positive correlation between emotional intelligence, self-esteem and interpersonal communication satisfaction. There was also a positive correlation between emotional intelligence and self-esteem. These findings suggest that a person's interpersonal communication experience will be more satisfying if the person has high emotional intelligence and high self-esteem.
12

Shi, Shaohuai. "Communication optimizations for distributed deep learning." HKBU Institutional Repository, 2020. https://repository.hkbu.edu.hk/etd_oa/813.

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With the increasing amount of data and the growing computing power, deep learning techniques using deep neural networks (DNNs) have been successfully applied in many practical artificial intelligence applications. The mini-batch stochastic gradient descent (SGD) algorithm and its variants are the most widely used algorithms in training deep models. The SGD algorithm is an iterative algorithm that needs to update the model parameters many times by traversing the training data, which is very time-consuming even using the single powerful GPU or TPU. Therefore, it becomes a common practice to exploit multiple processors (e.g., GPUs or TPUs) to accelerate the training process using distributed SGD. However, the iterative nature of distributed SGD requires multiple processors to iteratively communicate with each other to collaboratively update the model parameters. The intensive communication cost easily becomes the system bottleneck and limits the system scalability. In this thesis, we study the communication-efficient techniques for distributed SGD to improve the system scalability and thus accelerate the training process. We identify the performance issues in distributed SGD through benchmarking and modeling and then propose several communication optimization algorithms to address the communication issues. First, we build a performance model with a directed acyclic graph (DAG) to modeling the training process of distributed SGD and verify the model with extensive benchmarks on existing state-of-the-art deep learning frameworks including Caffe, MXNet, TensorFlow, and CNTK. Our benchmarking and modeling point out that existing optimizations for the communication problems are sub-optimal, which we need to address in this thesis. Second, to address the startup problem (due to the high latency of each communication) of layer-wise communications with wait-free backpropagation (WFBP), we propose an optimal gradient merging solution for WFBP, named MG-WFBP, that exploits the layer-wise property to well overlap the communication tasks with the computing tasks and can be adaptive to the training environments. Experiments are conducted on dense-GPU clusters with Ethernet and InfiniBand, and the results show that MG-WFBP can well address the startup problem in distributed training of layer-wise structured DNNs. Third, to make the high computing-intensive training tasks be possible in GPU clusters with low- bandwidth interconnect, we investigate the gradient compression techniques in distributed training. The top-{dollar}k{dollar} sparsification can well compress the communication traffic with little impact on the model convergence, but it suffers from a linear communication complexity to the number of workers so that top-{dollar}k{dollar} sparsification cannot scale well in large-scale clusters. To address the problem, we propose a global top-{dollar}k{dollar} (gTop-{dollar}k{dollar}) sparsification algorithm that reduces the communication complexity to be logarithmic to the number of workers. We also provide detailed theoretical analysis for the gTop-{dollar}k{dollar} SGD training algorithm, and the theoretical results show that our gTop-{dollar}k{dollar} SGD has the same order of convergence rate with SGD. Experiments are conducted on up to 64-GPU cluster to verify that gTop-{dollar}k{dollar} SGD significantly improves the system scalability with only a slight impact on the model convergence. Lastly, to enjoy the both benefits of the pipelining technique and the gradient sparsification algorithm, we propose a new distributed training algorithm, layer-wise adaptive gradient sparsification SGD (LAGS-SGD), which supports layer-wise sparsification and communication, and we theoretically and empirically prove that the LAGS-SGD preserves the convergence properties. To further alliterate the impact of the startup problem of layer-wise communications in LAGS-SGD, we also propose the optimal gradient merging solution for LAGS-SGD, named OMGS-SGD, and theoretical prove its optimality. The experimental results on a 16-node GPU cluster connected 1Gbps Ethernet show that OMGS-SGD can always improve the system scalability while the model convergence properties are not affected
13

Zaslow, Josh. "Communication and inquiry: John Dewey on the role of language in intelligence." Thesis, University of Ottawa (Canada), 2009. http://hdl.handle.net/10393/28301.

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In this thesis I examine John Dewey's discussion of the natural bases of inquiry---his attempt to show how intelligent behaviour is continuous with, and a special case of, organic behaviour more generally conceived. I argue that as "the tool of tools", he takes language to be a crucial element in intelligence as it enables an organism to exert control over the formation of its habits through inquiry (EN: 134). For behaviour to be intelligent, he thinks, not only requires an organism to exert control over its habit formation but also requires that an organism exercise control over its behaviour using the best means available. The scientific method of forming beliefs, he claims, provides the best available basis for intelligent action. It is for this reason that Dewey takes scientific inquiries, in particular, to be exemplary of inquiry and why he identifies the scientific method as method of intelligence.
14

Mejia, Ramirez German Mauricio. "Visual Communication Design for Human Differences and Needs: Visual Intelligence and Mood." University of Cincinnati / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1277124546.

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15

Li, Yang. "Applying human-like intelligence to future generation network to improve communication efficiency." Doctoral thesis, University of Cape Town, 2007. http://hdl.handle.net/11427/5183.

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Includes abstract.
Includes bibliographical references (leaves 251-257).
In recent decades, communications network has evolved at drastic speed to provide advanced and intelligent services. This strengthening service provision owes to the successful establishment of various intelligent networks and the use of artificial intelligence, pervasive computing, and social networking in communications. It has consequently endowed network users with abundant choices of communication services. While these communications services are bringing convenience to human lives, people in turn are performing more tasks. The current network with its large number of available communications services is then often burdening network users with the complexity and inflexibility in using these services. In particular, the network lacks the initiative and the ability to investigate a user’s most recent communication needs and subsequently adjust the manner of service provision according to these needs and user connecting possibilities. The network needs to be more intelligent to handle these problems. We therefore propose importing human-like intelligence into the network to facilitate communication-session processing according to user needs.
16

Cherry, Mary Gemma. "Exploring the relationships between attachment styles, emotional intelligence and patient-provider communication." Thesis, University of Liverpool, 2013. http://livrepository.liverpool.ac.uk/12853/.

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Background: Patient-provider communication (PPC) influences patients’ health trajectories and general well-being, and its principles are taught and assessed during UK medical education. However, providers differ in their PPC, specifically of emotive issues. Two psychological characteristics have been proposed as potential influencers of PPC: attachment style and emotional intelligence (EI). Aim: To explore the relationships between providers’ attachment styles, EI and PPC. Procedures: Three empirical studies were conducted in one UK medical school/deanery. Study 1 investigated the influence of 1st year medical students’ (n = 200) attachment styles and EI on their PPC in an Objective Structured Clinical Examination (OSCE). Study 2 replicated Study 1 with 2nd year medical students, consulting in a more ‘demanding’ OSCE (n = 296). Study 3 studied junior doctors (n = 26) consulting in General Practice with real patients (n = 173). Attachment was assessed using the Experiences in Close Relationships: Short Form questionnaire, whilst EI was assessed with the Mayer-Salovey-Caruso Emotional Intelligence Test. PPC was assessed using OSCE checklists (Studies 1 and 2) and a patient satisfaction measure (Study 3). Consultations were videoed and coded with the Verona Coding Definition of Emotional Sequences, which quantifies patients’ expressions of emotion and associated provider responses. Analyses: Data were analysed using structural equation modelling (Studies 1 and 2) and multilevel modelling (Study 3). Results: In all studies, providers’ attachment styles and EI influenced their PPC. In Studies 1 and 2, EI mediated the influence of attachment on PPC, accounting for 7% and 14% of the variance in students’ OSCE scores respectively. In Study 3, doctors’ attachment and EI influenced the number of emotive cues received from patients; neither influenced patient satisfaction. Limited relationships were observed between providers’ attachment or EI and their responses to patients’ emotions across all studies. Conclusions/Implications: Attachment and EI independently influence PPC, but EI may mediate the negative influence of attachment. Whilst attachment is relatively stable throughout the life course, EI can be developed throughout undergraduate medical education, thus these data have potential educational implications. Further research is recommended to explore and validate these findings within the wider context of the clinical encounter.
17

Brinkmann, Daniel. "Strategic capability through business intelligence applications." Thesis, University of Gloucestershire, 2015. http://eprints.glos.ac.uk/2736/.

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This thesis analyzes the potential strategic capability that can be improved from the deployment of business intelligence (BI) applications. AOK Niedersachsen (AOKN), a German health insurance company in the north of Germany (Lower-Saxony), is used as the case study for primary qualitative research and analysis. For many years, information and data have been considered even “factors of production” for companies; but data and information have become more complex, requiring processing and structural analysis to get the needed transparency in the company. Data from different operational sources must be extracted and structured to provide information for management accounting employees, top management, and end-users throughout an organization. In the healthcare industry, BI systems have played a crucial role for decades. For organizations such as AOKN, the application of BI tools and technologies can create and support sustainable capability. Several research questions are answered in this thesis through structured one-to-one interviews with different AOKN employees, and the resulting analysis of interview data. A qualitative approach to this case study is used, allowing the researcher to get in-depth information about a specific context. When case studies are conducted, the one-to-one interview is considered to be an optimal instrument and a significant source of evidence. BI technologies and tools are classified within an appropriate conceptual framework which integrates the complex BI demands and structures of AOKN, identifying different components as part of the framework - systems infrastructure, data provision, reporting, and information receiver. The framework is further enhanced by four factors of a competitive advantage model drawn from existing literature to develop capabilities. The use and integration of BI technologies and tools in the strategy development process are then analyzed. Different BI tools, that have an important function during the whole strategy process, are recommended for each strategy phase. The final area of research examines the possible addition of new functions and solutions to current BI technologies and tools to enhance the potential of these systems in gaining capabilities. Research findings encompass system access, report characteristics, and BI end users profiles and capabilities. To this end, a structured model gives examples of practical AOKN BI projects that have generated strategic capabilities for the organization. At the end, the conclusion chapter stresses the needs of contribution to knowledge (theory and practice).
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Ben, Slymen Syrine. "Sentiment d'appartenance et intelligence territoriale : une application au contexte tunisien." Thesis, Nice, 2014. http://www.theses.fr/2014NICE2038/document.

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Notre recherche a été établie dans le cadre du programme de recherche interdisciplinaire Langages, objets, territoires et hospitalités. Notre objectif est d’apprécier les procédés informationnels, communicationnels et de management pour la valorisation des régions de Nabeul et de Médenine sous l’égide du CGDR et de l’ODS, et d’estimer et d’évaluer la nature du lien entre le sentiment d’appartenance et la valorisation territoriale par le biais de ces dispositifs d’intelligence collective. L’ancrage de notre recherche dans les champs interdisciplinaires des sciences de gestion et des sciences de l’information et de la communication nous a permis d’appréhender notre objet de recherche dans une logique d’instrumentalisation de pratiques et de dispositifs de management du territoire et dans une logique de communication, de transmission de l’information, de capitalisation et de diffusion des connaissances. Toutes ces pratiques étant sélectionnées à travers le ressenti envers le territoire en termes d’identité, d’attachement et de solidarité.In fine cette thèse révèle les liens de causalité entre le sentiment d’appartenance et les dimensions de l’IET et certaines dimensions du KMT et de l’ITP. Nos propositions invitent au diagnostic, l’évaluation et la compréhension du pourquoi de l’abandon de certaines pratiques d’intelligence territoriale, l’adoption de nouvelles formes de communication publique et territoriale pour le renforcement du sentiment d’appartenance et pour assurer un meilleur partage et diffusion de l’information
Our research has been established as part of the interdisciplinary research program languages, objects, territories and hospitality. Our goal is to understand the informational, communicational and management processes for the development of areas of Nabeul and Medenine under the CGDR and ODS, and to estimate and evaluate the nature of the relationship between sense of belonging and the Territorial Enhancement through the collective intelligence devices. The anchor of our research in interdisciplinary fields of management, information and communication sciences has enabled us to understand our research object in a logic of exploitation practices and devices management planning and in the spirit of communication, transmission of information, funding and dissemination of knowledge. All these practices are selected through the felt to the area in terms of identity, attachment and solidarity. Ultimately this thesis reveals the causal links between the sense of belonging and the dimensions of the TIE and some dimensions of the TKM and the PTI. Our proposals invite the diagnosis, evaluation and understanding the reason of the abandonment of certain practices of territorial intelligence, the adoption of new forms of territorial public communication and to strengthen the sense of belonging and to ensure better sharing and dissemination of information
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Mohd, Salleh Lailawati. "Communication Competence of Malaysian Leaders as a Function of Emotional Intelligence and Cognitive Complexity." Ohio University / OhioLINK, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1173101143.

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Piloidis, Loukas. "Ethics in Artificial Intelligence : How Relativism is Still Relevant." Thesis, Södertörns högskola, Medie- och kommunikationsvetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-41760.

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This essay tries to demarcate and analyse Artificial Intelligence ethics. Going away from the traditional distinction in normative, meta, and applied ethics, a different split is executed, inspired by the three most prominent schools of thought: deontology, consequentialism, and Aristotelian virtue ethics. The reason behind this alternative approach is to connect all three schools back to ancient Greek philosophy. Having proven that the majority of arguments derive from some ancient Greek scholars (Socrates, Plato, Aristotle), a new voice is initiated into the discussion, Protagoras the Sophist. A big advocate of -the later conceived- humanism and relativism, Protagoras is used as a prism to examine a new ethical model that is based on the personalization of agents. In other words, even though theories of objectivity have overflown contemporary discussions of finding a robust ethical model for Artificial Intelligence agents, there is potential in a subjective model, personalised after each and every user.
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Taylor, Julia Michelle. "Towards Informal Computer Human Communication: Detecting Humor in a Restricted Domain." Cincinnati, Ohio : University of Cincinnati, 2008. http://rave.ohiolink.edu/etdc/view.cgi?acc_num=ucin1226600183.

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Thesis (Ph.D.)--University of Cincinnati, 2008.
Advisor: Lawrence J. Mazlack. Title from electronic thesis title page (viewed Feb.16, 2009). Keywords: artificial intelligence; computational humor; natural language understanding. Includes abstract. Includes bibliographical references.
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Trier, Matthias. "Towards a Social Network Intelligence Tool for visual Analysis of Virtual Communication Networks." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-140161.

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Communities of Practice regularly utilize virtual means of communication. The according software support provides its members with many sophisticated features for generating content and for communicating with each other via the internet or intranet. However, functionalities to monitor, assess, coordinate, and communicate the quality and development of the underlying electronic networks of experts are frequently missing. To meet this need of increased manageability, this contribution introduces a Social Network Intelligence software approach which aims at supporting the comprehension of the structure and value of electronic communities by automatically extracting and mining available electronic data of various types of virtual communication networks, like e-mail archives, discussion groups, or instant messaging communication. Experimental structural visualizations employing Social Network Analysis methods are combined with Keyword Extraction to move towards a Social Network Intelligence approach which generates transparency of complex virtual communication networks. Together with a comprehensive visualization method, an approach for software-supported communication network measurement and evaluation is suggested. It supports the identification of important participants, topics, or clusters in the network, evaluates the interpersonal communication structure and visually traces the evolvement of the knowledge exchange over time.
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Zouhbi, Oula. "Virtual Leadership and Effective Virtual Teams| Cultural Intelligence, Effective Communication, and Successful Projects." Thesis, Indiana Institute of Technology, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3634117.

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For global companies to continue to grow, members must work and/or lead virtually. The purpose of my research was based on a two-dimensional model for measuring successful projects among virtual team members: effective communication and cultural intelligence (CQ) for team members working in a global pharmaceutical company. The main focus was on project management team members who work on global virtual teams and their team managers who lead global virtual teams. Currently, there is very limited empirical research that focuses on the relationship between cultural intelligence, effective communication within virtual teams, and successful projects. The researcher used triangulation mixed methods to explore the interrelationship among all three elements. It was hypothesized that all three elements are interrelated. Surveys on all three elements were used to assess both global leaders and project management team members who manage and lead projects virtually, working in collaboration with their global counterparts. Based on both the quantitative and qualitative results of the data, as well as the result of this interrelationship, further training on openness and global identity, adjustment to the current strategy, and education of all project management team members could then be recommended. If no difference in the collaboration level is found based on a high level of CQ, then additional opportunities for CQ would be recommended to the organization leadership.

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Huxor, Avon Paolo. "Artificial intelligence as writing : knowledge-based hypertext systems as a medium for communication." Thesis, Middlesex University, 1994. http://eprints.mdx.ac.uk/13407/.

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This thesis is an exploration of a new metaphor for artificial intelligence (AI). Traditionally, the computer within AI has been viewed as an agent, one with which the user engages in a conversation. More recently certain researchers have proposed the notion that artificial intelligence (and indeed computing in general) can be more appropriately seen as a form of writing. Initially this thesis reviews the literature in this area, and aspects of AI which support the approach. Features of writing are then described which show parallels with AI. This then allows us to take lessons from the history and development of both traditional writing and the new computer-based writing systems to inform the design of a new type of artificial intelligence system. A design based on these features, called Running Texts is presented through a number of small examples. Issues that arise from these and possible future developments, based on the implementation are then discussed. A rationale for users choosing to learn a system such as Running Texts is proposed, as benefits from the psychological and social implications of writing can be applied to AI systems, when they are seen as writing. The same parallels point out potential problems, and suggest new ways to see the relation between AI and thought.
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Trier, Matthias. "Towards a Social Network Intelligence Tool for visual Analysis of Virtual Communication Networks." Technische Universität Dresden, 2006. https://tud.qucosa.de/id/qucosa%3A27871.

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Communities of Practice regularly utilize virtual means of communication. The according software support provides its members with many sophisticated features for generating content and for communicating with each other via the internet or intranet. However, functionalities to monitor, assess, coordinate, and communicate the quality and development of the underlying electronic networks of experts are frequently missing. To meet this need of increased manageability, this contribution introduces a Social Network Intelligence software approach which aims at supporting the comprehension of the structure and value of electronic communities by automatically extracting and mining available electronic data of various types of virtual communication networks, like e-mail archives, discussion groups, or instant messaging communication. Experimental structural visualizations employing Social Network Analysis methods are combined with Keyword Extraction to move towards a Social Network Intelligence approach which generates transparency of complex virtual communication networks. Together with a comprehensive visualization method, an approach for software-supported communication network measurement and evaluation is suggested. It supports the identification of important participants, topics, or clusters in the network, evaluates the interpersonal communication structure and visually traces the evolvement of the knowledge exchange over time.
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Doucette, Wendy C., Mandy Havert, and Kyunghye Kim. "Cultivating Cultural Intelligence for Serving International Students." Digital Commons @ East Tennessee State University, 2018. https://dc.etsu.edu/etsu-works/5359.

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The number of international graduate students continues to rise at American universities nationwide. While academic librarians wish to serve this student population effectively, few of us have received formal training or meaningful exposure to this sector of our student populace. This panel will provide first-person experiences from academic librarians who are actively engaging with and researching international students. Acknowledging and encouraging cultural diversity fosters the awareness of building inclusivity into graduate programming. Rather than viewing international students as a challenge to be resolved with a one-size-fits-all approach, cultivating cultural intelligence makes us more thoughtful and effective instructors and service providers for all students. This panel will discuss Tailoring services and support from the perspective of inclusivity for all students. Empirical best practices and lessons learned from focus groups with international students Tips for providing sessions tailored to multicultural audiences across the disciplines Partnerships with International offices, programs, and groups on campus The problem of academic writing Shared aspects of the graduate student experience Plagiarism and the academic honor code Thoughts about future engagement A current list of professional resources will be provided. We anticipate audience discussion will be generated by this topic and will encourage participation through informal polling and direct questions.
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El-Najjar, Lin, and Filip Ilic. "Business intelligence för beslutsstöd inom telekommunikationsbolag : Nyttjandet av Business intelligence för att effektivisera affärsprocesser." Thesis, Södertörns högskola, Medieteknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-44602.

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The value of data is growing to an increasing extent. The increased amount of available data has enabled business intelligence to take great strides in development. Organizations use data in order to enhance parts or entire operations within the organization. Business intelligence supports organizations in the management of data and mainly to create decision support. However, business intelligence is a broad topic which can be affected by factors such as Big Data or Cloud computing and can be applied in different ways. Previous studies shows that only a few organizations have succeeded in increasing profitability after implementation of business intelligence. This study therefore aims to create a deeper understanding of how business intelligence is used within a telecommunications company to create decision support connected to enhancing business processes. The choice of industry and organization in this study is based on the fact that the industry is one of the most data-intensive industries. The thesis relates to previous research and theories. The previous research is used in order to understand the challenges as well as the benefits and future potential of the subject. The theories are used to understand various key factors such as information systems or the combination of business intelligence and Business Process Management.  The result of the essay is created from semi-structured interviews with respondents who work within a telecommunications company and contribute to confirming the theory and answering the questions.
Värdet av data växer i allt större utsträckning. Den ökade mängden tillgänglig data har möjliggjort för Business intelligence att ta stora kliv i utvecklingen. Organisationer nyttjar data i syfte att effektivisera delar av eller hela verksamheter. Business intelligence stödjer organisationer i hanteringen av data och för att skapa beslutsstöd. Business intelligence är dock ett brett ämne vilket kan påverkas av faktorer såsom Big Data eller Cloud computing (molntjänster) och kan tillämpas på olika sätt. Tidigare studier visar att endast ett fåtal organisationer har lyckats öka lönsamheten efter implementeringen av business intelligence. Denna studie syftar till att skapa en djupare förståelse kring hur business intelligence används inom ett telekommunikationsbolag för att skapa beslutsstöd kopplat till effektivisering av affärsprocesser. Valet av bransch och organisation baseras på att branschen är en av de mest dataintensiva branscherna. Uppsatsen förhåller sig till tidigare forskning och teorier. Den tidigare forskningen används i syfte att förstå utmaningar samt fördelar och framtida potential för ämnet. Teorierna används för att förstå olika nyckelfaktorer såsom informationssystem eller kombinationen av business intelligence och Business Process Management. Resultatet i uppsatsen är skapat från semistrukturerade intervjuer med personer vilka arbetar inom ett telekommunikationsbolag och bidrar med att bekräfta teorin samt besvara frågeställningen.
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Launay, Jean-Pierre. "Génération de code de protocole de communication par système expert." Paris 9, 1995. https://portail.bu.dauphine.fr/fileviewer/index.php?doc=1995PA090030.

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Les documents de spécification de protocoles de communication sont principalement écrits en langage naturel (norme OSI ou RFC internet). L'élaboration de langages formels intermédiaires (techniques formelles de description) a permis de structurer le cycle de développement de logiciel associé : à partir d'une spécification du protocole ayant été réécrite dans un tel langage, il est possible de générer automatiquement du code. Cependant, on connait peu de choses sur le processus (manuel) de reformulation du document initial vers une telle spécification formelle, et par voie de conséquence, il est difficile d'avoir la conviction de l'équivalence entre les deux niveaux de description. L'objectif de la thèse est de définir un langage formel intégrant différents types de représentations, et qui soit plus proche du langage naturel employé par le spécificateur, de sorte que l'on puisse qualifier de traduction le passage entre les deux niveaux de description
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Standish, Daniel Jonathan. "Robotic Swarming Without Inter-Agent Communication." Scholar Commons, 2013. http://scholarcommons.usf.edu/etd/4585.

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Many physical and algorithmic swarms utilize inter-agent communication to achieve advanced swarming behaviors. These swarms are inspired by biological swarms that can be seen throughout nature and include bee swarms, ant colonies, fish schools, and bird flocks. These biological swarms do not utilize inter-agent communication like their physical and algorithmic counterparts. Instead, organisms in nature rely on a local awareness of other swarm members that facilitates proper swarm motion and behavior. This research aims to pursue an effective swarm algorithm using only line-of-sight proximity information and no inter-agent communication. It is expected that the swarm performance will be lower than that of a swarm utilizing inter-agent communication. Various sensors were studied and considered for this project but infrared sensors were ultimately selected. These sensors were then modeled in software using a neural network in order to calculate the minimum number of infrared transmitters and receivers necessary for each agent while still ensuring the proper functionality of the swarm. A physical swarm was designed and constructed using the selected number and type of infrared sensors, DC stepper motors, a 16-bit microprocessor, and additional infrared proximity sensors. The performance of the physical robots was compared to the performance of the simulated robots under similar conditions. It was observed that the physical and simulated swarms performed similarly and that swarm behavior with no inter-agent communication was successfully achieved.
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Truong, Xuan-Dan, and Sara Nilsson. "The Recurring Understanding of Cultural Intelligence : A Qualitative Study of Companies in the Forestry Based Industry in Sweden." Thesis, Umeå universitet, Företagsekonomi, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-101062.

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Due to the recent phenomenon of globalization, the mobility of people has increased significantly. In a world where national and cultural borders are getting more blurred and undefinable, people from different parts of the world encounter individuals with different cultural backgrounds. Due to these different worldviews, perceptions and experiences, misunderstandings may arise when people engage in cross-cultural communication. This is true for recreational as well as professional cross-cultural communication. An individual who successfully interacts and communicates with people from other cultures possesses what has come to be known as cultural intelligence. In order to get a deeper understanding for how people perceive cross-cultural communication in the professional field, this study investigates how managers in the forestry based industry in Västerbotten have experienced communication with their international business partners. The investigation was conducted through personal interviews and a self-completion questionnaire was also distributed to make an attempt to measure the respondents’ cultural intelligence. The results point in the direction that cross-cultural communication is vital for organizations that operate on the global market. Both verbal communication and non-verbal communication do affect the collaboration, but there is no general answer to how. Every situation has to be dealt with in a unique way. This implies that the process of cultural learning and understanding is ongoing and dynamic.
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Tlig, Fadhila. "Communication environnementale et intelligence territoriale : un appui au Groupe Chimique Tunisien site de Gabès." Thesis, Université Côte d'Azur (ComUE), 2018. http://www.theses.fr/2018AZUR2014.

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Cette thèse analyse le lien entre la communication environnementale du Groupe Chimique Tunisien (GCT) site de Gabès et l’impulsion d’une dynamique d’intelligence territoriale entre cette entreprise et ses parties prenantes. Dans un contexte particulier d’une pollution industrielle chimique, les acteurs territoriaux prennent conscience de la nécessité de coopérer ensemble pour un développement durable de leur région. Dans une première étape, nous identifions les parties prenantes du GCT Gabès concernées par le processus de communication environnementale pour repérer, dans une seconde étape, s’il y a (comment et pourquoi) une dynamique d’intelligence territoriale entre eux. Deux étapes méthodologiques jalonnent l’ensemble : une analyse de contenu thématique qui porte sur un échantillon de près d’une vingtaine d’acteurs dont six sont des associations écologiques ; un guide d’entretiens reprenant les trois principes éthiques d’une intelligence territoriale (participation, approche globale/équilibrée et partenariat). Les résultats obtenus montrent l’existence de quelques pratiques d’intelligence territoriale qui nécessitent toutefois une meilleure implication des acteurs publics, privés et associatifs selon une approche participative, notamment, fondée sur l’utilisation des technologies numériques
This thesis analyzes the link between the environmental communication of Tunisian Chemical Group (TCG) site of Gabès, and the momentum of a territorial dynamic intelligence between this company and its stakeholders. In a particular context of an industrial chemical pollution, the territorial actors become aware of the need to cooperate together for a sustainable development of their region. As a first step, we identify the stakeholders of the TCG Gabès in relation to the process of environmental communication to locate, in a second step, if there is (how or why) a dynamic of territorial intelligence between them. Two methodological steps are used in this study: an analysis of thematic content that focuses on a sample of nearly twenty players where six of these players are ecological associations; and a guide for interviews that embodies the three ethical principles of a territorial intelligence, participation, global/balanced approach, and partnership. The results obtained in this study show the existence of some practices of territorial intelligence. Our recommendation is for a better involvement of the public as well as the private actors and associations based on a participatory approach, or more specifically based on the use of digital technologies
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Bouron, Thierry. "Structures de communication et d'organisation pour la coopération dans un univers multi-agents." Paris 6, 1992. http://www.theses.fr/1992PA066062.

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Les travaux de recherche qui sont présentés dans cette étude se situent dans le domaine de l'intelligence artificielle distribuée (IAD). Ces travaux montrent que l'approche multi-agents et l'étude de la coopération actuellement développées en IAD permettent de définir un modèle de programmation agent, qui, par son niveau d'abstraction et ses fondements théoriques, est approprié à la simulation et à l'expérimentation de comportements sociaux, ouvrant ainsi de nouvelles perspectives sur l'élaboration de logiciels dédiés à la simulation et à l'observation de la dynamique d'organisations sociales complexes. Deux grandes hypothèses sont développées au cours de cette étude, elles considèrent que (1) la communication et l'organisation constituent, tout au moins d'un point de vue pragmatique, deux moyens complémentaires permettant la mise en oeuvre de la coopération, et que (2) la réalisation d'un système multi-agents générique, simple, flexible et efficace permet de préciser la définition du modèle de programmation agent en amorçant une clarification, une unification et une comparaison des modèles d'agents et de leurs comportements sociaux. A partir d'une analyse des travaux théoriques sur la coopération, la communication et l'organisation, cette étude propose un modèle de communication opératoire (commas) basé sur les concepts d'actes de langage et d'engagements. Ce modèle a la particularité d'être adapté aux systèmes multi-agents. Il est utilisé pour élaborer un modèle d'agents sociaux (sam) dans lequel sont introduits différents niveaux d'organisation. Une série d'expériences est réalisée pour évaluer et comparer l'efficacité de ces différents niveaux d'organisation
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Sandel, Olivier. "Modèle d'Interface Intelligente pour Terminaux de Communication." Phd thesis, Université Louis Pasteur - Strasbourg I, 2002. http://tel.archives-ouvertes.fr/tel-00453013.

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La présente Thèse en Intelligence Artificielle est basée sur un tout premier concept nommé “Assistant Conversationnel”, lequel est abordé par le fait qu'un utilisateur quelconque souhaitant joindre un interlocuteur doit pouvoir toujours voir sa requête se réaliser, quelque soit le moyen choisi par le terminal et sans que l'utilisateur ait à choisir lui-même le moyen adéquat. Le problème principal à résoudre se définit en conséquence par la modélisation et la conception d'une interface intelligente, personnalisée et praticable par tous les publics sur les terminaux de communication spécialisables accédant à Internet. Nous avons alors créé et développé de nouveaux procédés “intelligents”, chargés entre-autres de rendre les opérations courantes moins fastidieuses sur des applications de messagerie électronique. Pour cela, nous avons établi un état de l'art des divers terminaux de communication disponibles sur le marché mondial, ainsi qu'une classification taxinomique poussée et une nouvelle hiérarchisation efficace des interfaces intelligentes. Puis, nous avons construit un “Modèle Auto-Adaptable d'Utilisateur” sur un apprentissage comportemental, incrémental et évolutif, finalement implémenté en quatre phases : 1. Analyse, représentation et classification des différentes actions réalisées par l'utilisateur. 2. Proposition régulière à l'utilisateur d'effectuer de manière auto-adaptable les actions apprises. 3. Exécution auto-adaptable de ces différentes séquences d'actions répétitives. 4. Simplification auto-adaptable d'éventuelles “erreurs” ou incohérences de manipulation. Ainsi, cette contribution innovante à l'interfaçage homme-machine avancé a permis d'aboutir à la validation complète d'un logiciel intelligent de communication, tout-à-fait autonome et portable, capable d'assister chaque utilisateur, néophyte comme très expérimenté, dans ses divers travaux quotidiens, et ce de manière conviviale et toujours respectueuse de ses préférences.
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Navaroli, Nicholas Martin. "Generative Probabilistic Models for Analysis of Communication Event Data with Applications to Email Behavior." Thesis, University of California, Irvine, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3668831.

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Our daily lives increasingly involve interactions with others via different communication channels, such as email, text messaging, and social media. In this context, the ability to analyze and understand our communication patterns is becoming increasingly important. This dissertation focuses on generative probabilistic models for describing different characteristics of communication behavior, focusing primarily on email communication.

First, we present a two-parameter kernel density estimator for estimating the probability density over recipients of an email (or, more generally, items which appear in an itemset). A stochastic gradient method is proposed for efficiently inferring the kernel parameters given a continuous stream of data. Next, we apply the kernel model and the Bernoulli mixture model to two important prediction tasks: given a partially completed email recipient list, 1) predict which others will be included in the email, and 2) rank potential recipients based on their likelihood to be added to the email. Such predictions are useful in suggesting future actions to the user (i.e. which person to add to an email) based on their previous actions. We then investigate a piecewise-constant Poisson process model for describing the time-varying communication rate between an individual and several groups of their contacts, where changes in the Poisson rate are modeled as latent state changes within a hidden Markov model.

We next focus on the time it takes for an individual to respond to an event, such as receiving an email. We show that this response time depends heavily on the individual's typical daily and weekly patterns - patterns not adequately captured in standard models of response time (e.g. the Gamma distribution or Hawkes processes). A time-warping mechanism is introduced where the absolute response time is modeled as a transformation of effective response time, relative to the daily and weekly patterns of the individual. The usefulness of applying the time-warping mechanism to standard models of response time, both in terms of log-likelihood and accuracy in predicting which events will be quickly responded to, is illustrated over several individual email histories.

35

Opt, Susan Kaye. "Popular discourse on expert systems : communication patterns in the acculturation of an A.I. innovation /." The Ohio State University, 1987. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487332636476861.

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Allen, Axel. "Imagining intelligent artefacts : Myths and a digital sublime regarding artificial intelligence in Swedish newspaper Svenska Dagbladet." Thesis, Stockholms universitet, JMK, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-172782.

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Artificial intelligence (AI) has over the past years become a hot topic for discussion in Sweden, as the technology presents exciting unique possibilities and challenges for the country and its citizens. Coverage of AI in Swedish news media presents imagined scenarios with both current and future AI that contribute to myths about how the technology is able to radically transform life, that spring out of a central digital sublime. Through a mixed-method study of 55 newspaper items about AI from Svenska Dagbladet from 2017 to 2018, the thesis studies what evident AI myths occur in coverage and how such discourses spring out digital sublime regarding AI. A total of four AI myths are found in news media coverage that revolve around existing and future intelligent computers, robots, machines and perceptions with them. Myths and hopes and concerns with them point to digital sublime regarding AI as a force of intelligent digitization that promises to empower a sublime citizen, economy, and welfare state. Emotional values with sublime AI are understood to reflect a general Swedish techno-optimism as digital artefacts have allowed Sweden to become prosperous.
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Howard, Timothy Lent. "Emotional intelligence and its link to public relations education." Scholarly Commons, 2011. https://scholarlycommons.pacific.edu/uop_etds/93.

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The purpose of this study is to examine the ethics chapters in five introduction-topublic relations textbooks and the codes of ethics of four major public relations associations contained within those chapters to determine the prevalence of language that either uses the same terms Daniel Goleman employs for his 25 competencies of emotional intelligence or uses words that strongly suggest the terms Goleman employs. The methods used to establish a correlation between Goleman's emotional intelligence competencies and the ethical practice of public relations are twofold: (1) a content analysis of the ethics chapters of the five textbooks in which are contained the four codes of ethics and (2) interviews with five educators of intro-to-public relations courses and with four of the authors of the textbooks used in the content analysis. Results indicate that there is a correlation between Goleman's competencies, the language employed in introductory textbooks, and the teaching philosophy of educators of introductory public relations courses and of the textbook authors.
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Kanso, Hassan. "Vers la reconnaissance des intentions de communication : application au contenu de publications scientifiques." Toulouse 1, 2009. http://www.theses.fr/2009TOU10010.

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L’intention derrière des actions humaines est un genre de connaissance difficile à appréhender à cause de son ambiguïté. Cette ambiguïté est due au fait que la notion d’intention est utilisée à la fois pour dénoter l’existence d’un but et l’existence d’un plan pour exécuter l’action. Les actions mentales de communication n’échappent pas à cette ambiguïté pour les mêmes raisons. L’hypothèse de base de cette thèse est que les auteurs sont conscients de l’effet qu’ils veulent produire au travers de leur écrit, de fait on ne s’intéressera qu’aux intentions souhaitées volontairement par les auteurs des documents. Pour cela plusieurs hypothèses sont nécessaires pour réduire la difficulté de ces travaux. Par exemple la limitation des types de documents (dans cette thèse les documents scientifiques sont ciblés). Les applications basées sur les services de traitement et de gestion de documents (Aide à la rédaction, Génération de texte, Recherche d’Information, Sélection de documents (Reviewing) etc. ). Gagneraient si la notion d’intention des auteurs était traitée de manière systématique. Pour cela un modèle des intentions utilisé comme base pour leur reconnaissance devrait contribuer à ce gain. Dans cette thèse, Nous proposons un modèle des intentions, une démarche pour la reconnaissance des intentions des documents scientifiques basée sur ce modèle. La validation de nos propositions se base sur la réalisation d’un outil de reconnaissance des intentions de communication des auteurs dans des documents (RICAD)
Apprehending the intentions behind human actions is necessarily difficult owing to their inherent ambiguity as can be seen from communication theory in the fields of artificial intelligence, computer science, linguistics, philosophy, and psychology. This ambiguity is due to the fact that the notion of intention is used to denote both the existence of a goal and the existence of a plan to carry out an action. Consequently, we have concentraded only on those intentions consciously desired by the authors of the documents. Document types may be limited (in the thesis, the target documents are scientific). Applications based on services for document processing and management (writing aids, text generation, reviewing etc. ) would benefit if the notion of authorial intention were treated systematically. - A model of intentions used as a basis for their recognition should contribute to the achievement of this aim. In this thesis, we propose a model of intentions, a procedure for recognizing intentions in scientific documents based on this model. The validation testing of our model is based on the development of a programme for the recognition of the intentions of authors through communication in documents (RICAD)
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Larsson, Marcus, and Erik Östberg. "Critical factors for communication and knowledge transfer : A study of Volvo Cars Corporation's Market Intelligence Department and their communication and Interaction with their various Internal Clients." Thesis, Uppsala University, Department of Business Studies, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-114358.

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How information can be transferred efficiently within a large organization has been researched for a long time but has probably never been as important as it is in today´s global corporate world, where knowledge is an important key to success. To be able to successfully gather, analyze and transfer information throughout an organization is one of a Market Intelligence department´s main purposes. Decision makers throughout an organization are highly dependent on the quality of the Market Intelligence department´s findings and its communication and interaction activities.

The purpose of this thesis is therefore to investigate which critical factors that needs to be taken into consideration when a Market Intelligence department communicates its findings in order to facilitate knowledge transfer for their internal clients.

A theoretical background regarding communication and knowledge transfer is provided in order to understand the context of the thesis. The theoretical framework for this study is mainly based on Szulanski´s four critical dimensions of knowledge transfer; characteristics of the knowledge transferred, of the source, of the recipient and of the context in which the transfer takes place. In order to gather relevant empirical data for this study, Volvo Cars Corporation and its Market Intelligence department was contacted. The authors collected the primary data on site at Volvo Cars Corporation´s headquarter in Gothenburg, Sweden, during November 2009.

The study showed that there are several critical factors, some more important than others, that needs to be taken into consideration in order for a Market Intelligence department to communicate its findings in order to facilitate knowledge transfer for their internal clients.

An MI department needs to:

  • Consider the type of information and knowledge they intend to communicate and adjust its communication approach accordingly.
  • Be involved in their internal clients’ projects.
  • Be aware that today’s performance affects tomorrow’s credibility.
  • Understand its internal clients’ absorptive skills.
  • Schedule enough time for interaction and an oral presentation in the cases where it is needed.
  • Focus on building a relationship with its internal clients.
40

Fowler, Debra Ann. "Proprioception of the mind : balancing science and spirit through emotional intelligence /." Click here to view full-text, 2006. http://sitcollection.cdmhost.com/u?/p4010coll3,296.

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Enée, Gilles. "Systèmes de Classeurs et Communication dans les Systèmes Multi-Agents." Phd thesis, Université de Nice Sophia-Antipolis, 2003. http://tel.archives-ouvertes.fr/tel-00192372.

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Nous nous sommes intéressés à la problématique de la communication au sein des systèmes multi-agents en nous inspirant de la nature et plus particulièrement des fourmis qui sont un parfait exemple de l'intégration de l'apprentissage du vivant (ontogenèse) au capital génétique de celui-ci (phylogénie) : l'effet Baldwin.
Nous avons choisi de travailler avec des systèmes de classeurs à algorithme génétique pour représenter les agents. Nous avons introduit un nouveau type de système de classeurs à base de connaissance de taille fixe, les systèmes de classeurs de type Pittsburgh simplifié, dont nous avons étudié les propriétés dans un contexte multi-agents de coordination spontanée.
Nous avons ensuite proposé avec succès aux agents "homogènes" de communiquer pour échanger leur "connaissance" à l'aide de l'élitisme distribué.
Enfin, les agents "hétérogènes" ont échangé efficacement des informations grâce à un modèle minimal de communication que nous avons ancré dans la réalité puis étendu.
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Munyengeterwa, Tariro S. "The Impact of Artificial Intelligence in the Customer Journey: A Case Study of Bosch USA and Defy South Africa." Digital Commons @ East Tennessee State University, 2021. https://dc.etsu.edu/etd/3870.

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Artificial intelligence (AI) continues to gain traction and is increasingly reshaping the media and marketing communications field. While significant research has been conducted on the impact of AI in other fields, there is little empirical evidence on how AI is affecting the customer journey. The present study explored both organizations’ current use of AI tools and how customer perceptions about AI affect AI usage and adoption through the lens of diffusion of innovation theory. The research was conducted using mixed-method qualitative research. In-depth interviews and a case study content analysis were conducted to collect and analyze the data. The results suggest that consumer perceptions about AI impact levels of adoption when AI is recognized, but there appears to be cognitive dissonance regarding what constitutes AI and complicit acceptance of some of its benefits. Companies in different geographical locations have different levels of AI adoption along the diffusion of innovation stages.
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Tootoonchy, Mahshid. "Conflict and communication among engineers." Thesis, Queensland University of Technology, 2012. https://eprints.qut.edu.au/60241/1/Mahshid_Tootoonchy_Thesis.pdf.

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The trend of cultural diversity is increasing in all organizations, especially engineering ones, due to globalization, mergers, joint ventures and the movement of the workforce. The collaborative nature of projects in engineering industries requires long-term teamwork between local and international engineers. Research confirms a specific culture among engineering companies that isassumed to have a negative effect on collaboration and communication among co-workers. Multicultural workplaces have been reported as challenging environments in the engineering work culture, which calls for more research among engineering organizations. An everyday challenge for co-workers, especially in culturally diverse contexts, is handling interpersonal conflict. This perceived conflict among individuals can happen because of actual differences in tasks or relationships. Research demonstrates that task conflict at the group level has some positive effects on decision-making and innovation, while it has negative effects on employees’ work attitude and performance. However, relationship conflict at the individual level has only negative effects including frustration, tension, low job satisfaction, high employee turnover and low productivity. Outcomes of both task and relationship conflict at individual level can have long-term negative consequences like damaged organizational commitment. One of the most important sources of differences between individuals, which results in conflict, is their cultural backgrounds. First, this thesis suggests that in culturally diverse workplaces, people perceive more relationship conflict than task conflict. Second, this thesis examines interpersonal communication in culturally diverse work places. Communicating effectively in culturally diverse workplaces is crucial for today’s business. Culture has a large effect on the ways that people communicate with each other. Ineffective communication can escalate interpersonal conflict and cause frustration in the long term. Communication satisfaction, defined as enjoying the communication and feeling that the communication was appropriate and effective, has a positive effect on individuals’ psychological wellbeing. In a culturally diverse workplace, it is assumed that individuals feel less satisfied with their interpersonal communications because of their lack of knowledge about other cultures’ communication norms. To manage interpersonal interactions, many authors suggest that individuals need a specific capability, i.e., cultural intelligence (some studies use cultural competence, global intelligence or intercultural competence interchangeably). Some authors argue that cultures are synergic and convergent and the postmodernist definition of culture is just our dominant beliefs. However, other authors suggest that cultural intelligence is the strongest and most comprehensive competency for managing cross-cultural interactions, because various cultures differ so greatly at the micro level. This thesis argues that individuals with a high level of cultural intelligence perceive less interpersonal conflict and more satisfaction with their interpersonal communication. Third, this thesis also looks at individuals' perception of cultural diversity. It is suggested that level of cultural diversity plays a moderating role on all of the proposed relationships (effect of cultural intelligence on perception of relationship conflict/ communication satisfaction) This thesis examines the relationship among cultural diversity, cultural intelligence, interpersonal conflict and communication by surveying eleven companies in the oil and gas industry. The multicultural nature of companies within the oil and gas industry and the characteristics of engineering culture call for more in-depth research on interpersonal interactions. A total of 286 invitation emails were sent and 118 respondents replied to the survey, giving a 41.26 per cent response rate. All the respondents were engineers, engineering managers or practical technicians. The average age of the participants was 36.93 years and 58.82 per cent were male. Overall, 47.6 per cent of the respondents had at least a master’s degree. Totally, 42.85 per cent of the respondents were working in a country that was not their country of birth. The overall findings reveal that cultural diversity and cultural intelligence significantly influence interpersonal conflict and communication satisfaction. Further, this thesis also finds that cultural intelligence is an effective competency for dealing with the perception of interpersonal relationship conflict and communication satisfaction when the level of cultural diversity is moderate to high. This thesis suggests that cultural intelligence training is necessary to increase the level of this competency among employees in order to help them to have better understanding of other cultures. Human resource management can design these training courses with consideration for the level of cultural diversity within the organization.
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Blackburn, Taylor. "An assessment of the impact of an internship on the social emotional competence of communication students." Scholarly Commons, 2011. https://scholarlycommons.pacific.edu/uop_etds/796.

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The purpose of this study was to examine the relationship between internships and Social and Emotional Competence (SEC). SEC was conceptualized as the combination of Emotional and Social Intelligence. Increasingly, areas of SEC have become the subject of research, because SEC enables people to use emotions advantageously to achieve desired outcomes. Measures of seven components of SEC (self-awareness, selfperception, self-regulation, self-motivation, self-ownership, empathy, and social awareness) were evaluated. Qualitative phone interviews were conducted with 21 undergraduate and graduate Communication students whom had recently served as interns. All interviews were recorded and transcribed. Research questions sought to evaluate the effect of internships on (1) self-awareness and self-perception; (2) self-regulation and self-management; (3) self-motivation and career development; and (4) empathy, social awareness and relationship skills. The majority of subjects reported increases in all areas of SEC after the internship process. In addition, a formal survey of members of the Educators Academy of Public Relations Society of America (PRSA) was conducted to compare internship guidelines by professors at other universities. Eleven professional educators responded. Results found that interns from University of the Pacific's Communication program were being held to the highest standard, in terms of supervision and guidance.
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Wang, Bo. "Distributed resource allocation and performance optimization for video communication over mesh networks based on swarm intelligence." Diss., Columbia, Mo. : University of Missouri-Columbia, 2007. http://hdl.handle.net/10355/4666.

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Thesis (Ph. D.)--University of Missouri-Columbia, 2007.
The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed Mar. 3, 2008). Vita. Includes bibliographical references.
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Kim, Mingoo. "Application of computational intelligence to power system vulnerability assessment and adaptive protection using high-speed communication /." Thesis, Connect to this title online; UW restricted, 2002. http://hdl.handle.net/1773/5855.

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47

Jarmooka, Qabas. "An Examination of the Nexus between Innovation, Knowledge Management and Information Communication Technology." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2017. https://ro.ecu.edu.au/theses/1976.

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The purpose of this thesis is to explore how knowledge management processes (KMP) and information and communications technology (ICT) impact on the innovation performance of Australian organisations. Innovation is well established as an essential core capability for enterprises that intend to be sustainable and develop. This study brings these two areas of study together to explore what actions have the greatest utility in generating innovative performance. This thesis aims to extend the literature by bringing together ICT, KMP and innovation performance into a single study. This research specifically investigated the relationship between ICT and KMP by disaggregating these constructs to identify nuances between the components to provide a more insightful understanding of this relationship. Also, this research examined the relationship between ICT and KMP and a broad range of innovation performance that has been investigated in previous studies. This study comprehensively assessed through a broad management survey how enterprises employed specific aspects of KMP and ICT, and what impact these actions had on subsequent innovation performance in terms of innovation of products and services, innovation quality and customer satisfaction with innovation. A quantitative approach was taken in examining the roles of ICT and KMP in improving innovation performance by building on the components of ICT and KMP embedded in previous studies. The survey explored the relationship between the components of ICT and KMP as well as investigating the relationship between the independent variables of ICT with KMP and the dependent variables associated with innovation performance. Five hundred industry managers in the sectors of the business community were surveyed through internet responses and telephone interviews, with 148 completed responses from information communication and technology managers, knowledge management managers and technical managers from medium and large Australian companies. The findings indicate that overall ICT use positively affected each element of KMP: knowledge creation (KC), internal knowledge sharing and storage (IKSS), and external knowledge sharing (EKS). It was also found that the different forms of these technologies had a differential impact on KMP, with at least one component of ICT having a significant influence on each component of the KMP dimensions. In addition, the empirical evidence in this study indicated that while overall KMP positively influenced each aspect of innovation performance, only the KC component of KMP seemed to uniquely affect the three aspects of innovation performance (process, outputs and customer satisfaction with innovation). Finally, the evidence showed that each element of innovation performance was found to be positively related to overall ICT use but that only the capture technology (CaT) had a significant unique influence on all forms of innovation performance. Scholars can use these results to examine further the impact of specific elements of ICT use and KMP on the different components of innovation performance through a larger sample of managers in diverse cultures, while also exploring the rationale and approach of action through a qualitative study. Practitioners can use these findings to improve their local processes of innovation by investing in specific ICT and KM projects that are relevant to their context and are likely to impact on particular components of innovative activity. For managers and enterprises wishing to develop their innovative capability, the findings of this study provide a framework for development and action.
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Henry, Antoine. "Instrumentation numérique à vocation sociotechnique à GRDF : émergence d'une intelligence collective." Electronic Thesis or Diss., Aix-Marseille, 2018. http://www.theses.fr/2018AIXM0384.

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Cette recherche menée au sein de l’organisation GRDF rassemble à la fois l’instrumentation numérique à vocation sociotechnique et l’Intelligence Collective afin d’interroger la capacité de construction de l’organisation par ses membres à travers une notion présentée : l’ « eXpérience Organisation ». Ces transformations de l’entreprise répondent à des tendances dans le secteur énergétique (transition écologique) et à des attentes des salariés de l’entreprise.Après avoir présenté l’hybridité de l’organisation étudiée et son inscription dans la « Société de l’Information », l’accent est mis sur des objets scientifiques questionnés par les Sciences de l’Information et de la Communication : la connaissance, les dispositifs sociotechniques et l’Intelligence Collective. Fruits d’une observation participante, deux cas pratiques issus du terrain GRDF sont exposés et analysés tout au long de ce travail de recherche : la co-construction d’un dispositif sociotechnique (le projet Tuilage) et l’émergence d’une Intelligence Collective autour du système d’information de GRDF avec la communauté Hack@demy. Complémentaires, ces deux projets interrogent l’organisation sous le prisme info-communicationnel. Ils mettent en exergue l’évolution de l’organisation
This research conducted within the national gas distributor in France GRDF combines sociotechnical and Collective Intelligence in order to question the company’s ability to be self-constructed by its employees trought the concept of organizational experience. These corporate’s transformations respond to trends in the energy sector (ecological transition) and to the employees’ expectations. The organization tends towards a so call meta-organization.After presenting the hybridity of the studied organization, its inscription in the "Information Society", the emphasis is placed on Information and Communication Sciences’ objects: knowledge, sociotechnical devices and Collective Intelligence. Resulting of a participant observation, two cases studies from GRDF are presented and studied throughout this research: the co-construction of a sociotechnical system (project Tuilage) and the emergence of a Collective Intelligence, Hack@demy, inside the information system of the company. Complementary, these two projects use an info-communicational approach to highlight the evolution of the company
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Rousset-Belin, Olivia. "Intelligence collective et complexité : L’appropriation d’une technologie d’intelligence collective : Approches systémiques et affordancielles." Montpellier 3, 2006. http://www.theses.fr/2006MON30023.

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Comment comprendre, dans une approche communicationnelle, l’appropriation d’outils d’intelligence collective ? En matière d’intranet, on considère aisément que les outils de partage des connaissances ou de communication seront adoptés rapidement par des utilisateurs empressés et soucieux de bien faire. L’appropriation collective de tels outils semble aller de soi pour bien des commanditaires comme pour bien des développeurs techniques. On est pourtant surpris par les fortes résistances qu’opposent parfois les utilisateurs finaux. Ils ont le sentiment d’être pris dans des jeux qui les désavantagent, ou bien que l’on a peu considéré leurs véritables enjeux, leurs pratiques, leurs logiques ou en d’autres termes, leur situation et la façon dont ils la définissent. Ils ne réussissent pas à développer les usages à partir des outils qu’on leur propose. Dans ce travail de recherche, mené en compréhension, nous analyserons un processus d’appropriation collective au travers de trois approches communicationnelles : une approche systémique sociotechnique par la modélisation des relations, une approche affordancielle par la modélisation de la situation d’un acteur, une approche affordancielle par la modélisation d’une situation de consultation. Nous mobilisons pour cela le cas d’une communauté de chercheurs en toxicologie nucléaire : Clairatome. Chacune de ces analyses nous permet d’appréhender le sens du site en situation, l’affordance globale du site pour un acteur, et les usages possibles du site pour un acteur désigné. L’appropriation collective est un questionnement s’apparentant à la redéfinition de la situation par les acteurs et menant à des conduites intégrées d’usages. Comment favoriser l’engagement de chacun des acteurs dans une telle redéfinition ?
How may we understand the appropriation of the collective intelligence technologies ? We easily believe, about intranets, that sharing and communicating will be quickly adopted and shared practises of enthusiastic users. For who places the orders and who develops these technologies, the collective appropriation poses initially no question. Nevertheless, strong resistances are noticed among the addressees… They give as a pretext they are disfavoured. They argue their practises, their aims and goals, their strategies are not considered. In a word, their situation and how they define it are a far cry from what planned. Uses don’t rise. In our comprehensive research, we will analyse the process of a collective appropriation thanks to three qualitative approaches. One is a systemic approach by modelling the relationship between the actors. The second is an affordancial approach by modelling the actors’ situation. The third is an affordancial approach by modelling the actors website’s consultation. Our research will be enhanced by a case : a community of researchers in nuclear toxicology, Clairatome. Our analyses are aimed to understand the global sense of the website in the situation, its meaning for the researchers of the community, and the adequate uses for part of the actors. The collective appropriation is a long process of redefining the situation that leads to integrated and shared uses. How then can we coach the involvement of each actors ?
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Harris, Erick Michael. "Amplifying the Prediction of Team Performance through Swarm Intelligence and Machine Learning." DigitalCommons@CalPoly, 2018. https://digitalcommons.calpoly.edu/theses/1964.

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Modern companies are increasingly relying on groups of individuals to reach organizational goals and objectives, however many organizations struggle to cultivate optimal teams that can maximize performance. Fortunately, existing research has established that group personality composition (GPC), across five dimensions of personality, is a promising indicator of team effectiveness. Additionally, recent advances in technology have enabled groups of humans to form real-time, closed-loop systems that are modeled after natural swarms, like flocks of birds and colonies of bees. These Artificial Swarm Intelligences (ASI) have been shown to amplify performance in a wide range of tasks, from forecasting financial markets to prioritizing conflicting objectives. The present research examines the effects of group personality composition on team performance and investigates the impact of measuring GPC through ASI systems. 541 participants, across 111 groups, were administered a set of well-accepted and vetted psychometric assessments to capture the personality configurations and social sensitivities of teams. While group-level personality averages explained 10% of the variance in team performance, when group personality composition was measured through human swarms, it was able to explain 29% of the variance, representing a 19% amplification in predictive capacity. Finally, a series of machine learning models were applied and trained to predict group effectiveness. Multivariate Linear Regression and Logistic Regression achieved the highest performance exhibiting 0.19 mean squared error and 81.8% classification accuracy.

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