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1

Le blues du consommateur: Connaître et décoder les comportements de "l'homo-cliens". Paris: Éditions d'Organisation, 2005.

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2

On se retrouve après la pub: L'avènement des nouveaux consommateurs : document. Paris: Ramsay, 2007.

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3

Ledun, Marin. La démocratie assistée par ordinateur: Du sujet politique au consommateur à caractère politique. Paris: Connaissances et savoirs, 2005.

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4

Bent, Stephen. Les guichets uniques: Innovations et bonnes pratiques. Ottawa, Ont: Centre canadien de gestion, 1999.

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5

On efface tout et on recommence!: PVR, blogues et word of mouth : le consommateur est maintenant en contrôle. Québec: Éditions MultiMondes, 2006.

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6

Bent, Stephen. Innovations and good practices in single-window service. [Ottawa]: Canadian Centre for Management Development, 1999.

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7

M, Lewis Jeffrey, and Marshak Ronni T, eds. The customer revolution: How to thrive when customers are in control. New York: Crown Business, 2001.

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8

Meiru, Qiu, ed. Xia yi ge jing ji sheng shi. Taibei Shi: Tian xia za zhi gu fen you xian gong si, 2003.

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9

The next economy: Will you know where your customers are? New York: McGraw-Hill, 2002.

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10

Niche envy: Marketing discrimination in the digital age. Cambridge, Mass: MIT Press, 2006.

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11

1950-, Paul Harry, Christensen John 1959-, Kurt Beyhan, and Erkmen Meltem, eds. Balık! İstanbul: Epsilon, 2000.

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12

The mesh: Why the future of business is sharing. New York: Portfolio Penguin, 2010.

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13

Real time: Preparing for the age of the never satisfied customer. Boston, Mass: Harvard Business School Press, 1997.

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14

McKenna, Regis. Tiempo real: Cómo prepararse para la era del cliente siempre insatisfecho. México D.F: Océano, 2001.

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15

Le consommateur au coeur de l'innovation. Paris: CNRS éditions, 2004.

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16

Frugal Innovation. Taylor & Francis Group, 2019.

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17

Jacobs, Dany. Cultural Side of Innovation. Taylor & Francis Group, 2018.

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18

Jacobs, Dany. Cultural Side of Innovation: Adding Values. Taylor & Francis Group, 2018.

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19

Cultural Side of Innovation: Adding Values. Taylor & Francis Group, 2013.

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20

Jacobs, Dany. Cultural Side of Innovation: Adding Values. Taylor & Francis Group, 2013.

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21

Cultural Side of Innovation: Adding Values. Routledge, 2013.

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22

Jacobs, Dany. Cultural Side of Innovation: Adding Values. Taylor & Francis Group, 2013.

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23

Singh, Amitoj. Managing Emotion in Design Innovation. Taylor & Francis, 2013.

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24

Managing Emotion In Design Innovation. Taylor & Francis Inc, 2013.

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25

Singh, Amitoj. Managing Emotion in Design Innovation. Taylor & Francis Group, 2013.

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26

Singh, Amitoj. Managing Emotion in Design Innovation. Taylor & Francis Group, 2013.

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27

Singh, Amitoj. Managing Emotion in Design Innovation. Taylor & Francis Group, 2013.

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28

Singh, Amitoj. Managing Emotion in Design Innovation. Taylor & Francis Group, 2013.

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29

Singh, Amitoj. Managing Emotion in Design Innovation. Taylor & Francis Group, 2013.

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30

Frugal Innovation and the New Product Development Process. Taylor & Francis Group, 2020.

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31

Frugal Innovation and the New Product Development Process. Taylor & Francis Group, 2019.

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32

Coussement, Kristof, and Koen W. De Bock. Advanced Database Marketing: Innovative Methodologies and Applications for Managing Customer Relationships. Taylor & Francis Group, 2016.

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33

Advanced Database Marketing: Innovative Methodologies and Applications for Managing Customer Relationships. Taylor & Francis Group, 2013.

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34

Arnold, Marlen Gabriele, Stefan Gold, Judy N. Muthuri, and Ximena Rueda. Base of the Pyramid Markets in Africa: Innovation and Challenges to Sustainability. Taylor & Francis Group, 2020.

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35

Arnold, Marlen Gabriele, Stefan Gold, Judy N. Muthuri, and Ximena Rueda. Base of the Pyramid Markets in Africa: Innovation and Challenges to Sustainability. Taylor & Francis Group, 2020.

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36

Arnold, Marlen Gabriele, Stefan Gold, Judy N. Muthuri, and Ximena Rueda. Base of the Pyramid Markets in Africa: Innovation and Challenges to Sustainability. Taylor & Francis Group, 2020.

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37

Base of the Pyramid Markets in Africa: Innovation and Challenges to Sustainability. Taylor & Francis Group, 2020.

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38

Arnold, Marlen Gabriele, Stefan Gold, Judy N. Muthuri, and Ximena Rueda. Base of the Pyramid Markets in Africa: Innovation and Challenges to Sustainability. Taylor & Francis Group, 2022.

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39

Managing the demand-supply chain: Value innovations for customer satisfaction. New York: Wiley, 2001.

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40

Topple, Cheree, Jerome D. Donovan, Eryadi K. Masli, Gerrit A. de Waal, and Stephanie B. M. Cadeddu. Frugal Innovation and the New Product Development Process: Insights from Indonesia. Taylor & Francis Group, 2019.

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41

Topple, Cheree, Jerome D. Donovan, Eryadi K. Masli, Gerrit A. de Waal, and Stephanie B. M. Cadeddu. Frugal Innovation and the New Product Development Process: Insights from Indonesia. Taylor & Francis Group, 2019.

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42

Topple, Cheree, Jerome D. Donovan, Eryadi K. Masli, Gerrit A. de Waal, and Stephanie B. M. Cadeddu. Frugal Innovation and the New Product Development Process: Insights from Indonesia. Taylor & Francis Group, 2019.

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43

Eloranta, Eero, Kati Huttunen, Hoover William E. Jr, and Jan Holmström. Managing the Demand-Supply Chain: Value Innovations for Customer Satisfaction. Wiley & Sons, Incorporated, John, 2007.

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44

Lindgreen, Adam, and Martin K. Hingley. Crisis of Food Brands: Sustaining Safe, Innovative and Competitive Food Supply. Taylor & Francis Group, 2016.

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45

Lindgreen, Adam, and Martin K. Hingley. Crisis of Food Brands: Sustaining Safe, Innovative and Competitive Food Supply. Taylor & Francis Group, 2016.

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46

Eloranta, Eero, Kati Huttunen, Hoover William E. Jr, and Jan Holmström. Managing the Demand-Supply Chain: Value Innovations for Customer Satisfaction. Wiley & Sons Australia, Limited, John, 2002.

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47

Taneja, Nawal K. Looking Beyond the Runway: Airlines Innovating with Best Practices While Facing Realities. Taylor & Francis Group, 2016.

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48

Taneja, Nawal K. Looking Beyond the Runway: Airlines Innovating with Best Practices While Facing Realities. Taylor & Francis Group, 2016.

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49

Ettenberg, Elliot, and Elliott Ettenberg. The Next Economy : Will You Know Where Your Customers Are? McGraw-Hill, 2001.

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50

Cagan, Marty. Inspired. Audible Studios on Brilliance Audio, 2018.

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