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Han, Chun Kwong. "Information technology policies and government information systems : a multiple level perspective." Thesis, University of Cambridge, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.358788.
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Ferguson, Charles H. "Technological development, strategic behavior and government policy in information technology industries." Thesis, Massachusetts Institute of Technology, 1989. http://hdl.handle.net/1721.1/84198.
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Cram, Laura. "The political dynamics of policymaking in the European Union : social policy and information and communications technology policy compared." Thesis, University of Warwick, 1996. http://wrap.warwick.ac.uk/36192/.
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The underlying theme of this thesis is that to properly understand the process of European integration it is vital to understand the dynamics of the European policymaking process and the crucial role of the European institutions within this process. In this thesis the internal dynamics of the policy-making process within the European Commission in two directorates, DGV(Employment, Industrial Relations and Social Affairs) and DGXIII (Telecommunications, Information Industries and Innovation), are explored. It is argued that a vital characteristic of the Commission's ability to influence any policy sector is its ability to respond rapidly to any 'windows of opportunity' ripe for EU intervention or, indeed, to facilitate the appearance of these windows. Yet, the means required to achieve this end, and the degree of success they meet, vary from sector to sector. It is argued that the Commission has an important role to play in EU policy-making, and ultimately in the integration process, thus it is vital to develop a detailed understanding of the functioning of its constituent parts, of the interrelationships between them, and of the influence of their activities upon the actions of the Commission as a whole.
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Johnston, Kevin Allan. "Information technology policy : first steps for the new South Africa." Master's thesis, University of Cape Town, 1996. http://hdl.handle.net/11427/17470.
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Bibliography: pages 183-200.The fundamental question is not whether South Africa should have a National Information Technology Policy to exploit Information Technology (IT), but more fundamentally what kind of government policies and programs for IT make sense. In today's competitive world what kind of policies and programs will be for the betterment of South Africa's economic and social structures? How can the South African government use IT to increase international competitiveness, and at the same time enhance economic and technological progress and create social improvement in the country? These and many other fundamental questions are the basis for this investigation. The starting point of this research was to compare South African IT to that in other countries; Expert opinion was obtained to identify specific issues, goals and technologies, and to propose ideas for government policies to: i) increase the country's competitiveness, ii) enhance its economic and technological progress, and iii) uplift its people. The main points emerging from this research are that the South African government needs to formulate a National IT Policy in order to direct the development of IT. Competitiveness, progress and social upliftment are inseparable and must be balanced when positioning such a policy. The policy should be directed from a high level to ensure that its recommendations are followed.
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Keliher, Leo. "Policy-making in information technology : a decisional analysis of the Alvey Programme." Thesis, London School of Economics and Political Science (University of London), 1987. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.320506.
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In June 1988 the five-year, £350 million Alvey programme for advanced information technology is scheduled to terminate. This study is a critical appraisal of the decision-making associated with all aspects of the formulation, approval, implementation and operation of the Alvey policy programme. The study analyses why a government that preaches public sector disengagement from the market has channelled funds into one of the fastest growing sectors of British industry, why a government committed to competition endorsed a programme based on collaboration between firms, and why a government opposed to picking 'winners' implemented a programme aimed at a few selected technologies. It describes the intricate advisory mechanisms which support decision-making by powerful but technologically ill-informed government departments and the British core executive. The study questions the wisdom of the government Insisting that industry should frame industry policy - for when a sector dominated by defence contractors did so, the result was an increased dependence on government. When the government engaged in a meso-corporatist policy-making arrangement with Industry, it did so from a position of weakness. Industry had the technical expertise, operational control of major projects, and a dominant role within the Alvey directorate. The result was a pattern of self-interested and short-sighted policy-making biased towards the interests of large firms In the defence and telecommunications fields. By divorcing itself from the mainstream of information technology developments and concentrating on selected narrow niches, the British information technology industry has set itself a difficult task for survival in the years ahead.
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Holden, Stephen H. "Managing information technology in the federal government new policies for an information age /." Diss., Virginia Polytechnic Institute and State University, 1994. http://catalog.hathitrust.org/api/volumes/oclc/33134804.html.
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Garza, Daniel G. "An assessment of the Western-Cape Provincial Government information policy process and its lesson to Eritrea." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49836.
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Thesis (MPhil)--Stellenbosch University, 2004.ENGLISH ABSTRACT: This study assesses the information policy of the Western Cape provincial government- of South Africa, with special emphasis on ICT for development in the general context of the global Information society. It is aimed at getting key lessons together for the Eritrean ICT policy development. The methodology used in this study include review of the literature on the ICT policy in Western Cape, South Africa and beyond, conducting interviews with key actors in Western Cape Provincial Government and site visits to Multi-Purpose Community Centres. The study analyses institutions, ICT policy processes, methodologies and challenges. The study concludes that although developing an ICT policy remains fundamental for developing countries like Eritrea, the main challenge lies in integrating new and old technologies into national development priorities. This cannot be achieved without building blocks such as adequate infrastructure, human and financial resources, and commitment to succeed in information age. A series of recommendations were put forward for Eritrea based on the analysis of the policy process and progress in South Africa in general and Western Cape Province in particular.
AFRIKAANSE OPSOMMING: In hierdie studie word die beleid ten opsigte van inligting in die Wes-Kaapse provinsiale regering van Suid-Afrika bestudeer, met die klem veral op Inligting en Kommunikasie Tegnologie vir ontwikkeling in die algemene konteks van- die wereldwye inligting gemeenskap. Die doelwit van hierdie studie is om sleutellesse te leer wat kan help met die ontwikkeling van 'n beleid t.o.v. Inligting en Kommunikasie in Eritrea. Die metodologie wat gebruik is sluit in 'n oorsig van die literatuur oor die IKT (ICT) beleid in die Wes-Kaap, Suid-Afrika, en in ander lande; onderhoude met sleutelfigure in die Wes-Kaapse provinsiale regering; en besoeke aan Veeldoelige Gemeenskap Sentrums. Die studie ontleed instansies, IKT beleid prosesse, metodologie en uitdagings. In die studie word daar bevind dat, alhoewel die ontwikkeling van 'n Inligting en Kommunikasie beleid van fundamentele belang is vir ontwikkelende lande soos Eritrea, die hoofuitdaging daarin Iê om ou en nuwe tegnologie te integreer in die nasionale ontwikkelings prioriteite. Dit kan nie gedoen word sonder die boublokke van genoegsame infrastruktuur, menslike en finansiele hulpbronne, en verbintenis tot sukses in die inligtingsera nie. 'n Reeks aanbevelings word gemaak vir Eritrea, gegrond op die ontleding van die beleid, proses en vooruitgang van Suid-Afrika in die geheel, en veral van die Wes-Kaap.
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Ng, Chi-chun. "Adopting open source as the main information technology policy of the Hong Kong SAR Government." Click to view the E-thesis via HKUTO, 2004. http://sunzi.lib.hku.hk/hkuto/record/B31967589.
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Ng, Chi-chun, and 吳子進. "Adopting open source as the main information technology policy of the Hong Kong SAR Government." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B31967589.
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Margetts, Helen Zerlina. "Computerisation in American and British central government 1975-95 : policy-making, internal regulation and contracting in information technology." Thesis, London School of Economics and Political Science (University of London), 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.339148.
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This study explores twenty years of computerisation in central government in the USA and Britain. Information systems now lie deep in the heart of the 'tools' of government, dispensing treasure, authority and information, replacing organisational functions and creating new requirements for technical expertise. Traditional Public Administration pays little attention to the implications of this change, while approaches based on modernism attribute radical transformational powers to information technology. This study synthesises elements of postmodern and critical modern approaches, challenging assumptions of previous work. The US and Britain provide a fruitful site for comparison, with similar cultures, agency structure and contract providers, but contrasting legal systems, contracting traditions and regulatory approaches. Since the 1 970s, both governments have ceased direct involvement in producing information systems at the forefront of available technologies; in 1 995, both stand outside a contractor driven process. In the US spiralling regulations and competing oversight agencies have periodically threatened to strangle information technology development; in Britain absence of central guidance has led to potential loss of administrative and policy control. The computerisation of benefits delivery and tax collection in the two governments throughout the 1 980s illustrates the range of risks involved when central bureaucracies embarkon large-scale technology-based projects: problemsfor central oversight, difficulties in retaining policy flexibility and the dangers inherent in grand scheme designs. Information technology in the 1 990s provides increasing possibilities for policy innovation through systems integration and technological development. Decisions made in response to information technology problems during the last twenty years of computerisation in central government will dictate pathways available for policy in the future. Yet debate over crucial information technology issues currently takes place on the fringe of policy-related fields. This study provides a framework for resituating information technology policy on the centre stage of public policy and management.
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黃恩平 and Yan-ping Agnes Wong. "The geography of Internet production and consumption in the Asia-Pacific." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B35319999.
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De, Heus Louisa. "E-commerce in South Africa : an overview." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52812.
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Thesis (MPhil)--University of Stellenbosch, 2002.ENGLISH ABSTRACT: E-commerce developed as a direct result of the Internet and it has impacted the way South African businesses conduct its operations and consumers receive their information. It is impossible to quantify the e-commerce phenomenon locally - this research study aims to cover most of the important areas impacted bye-commerce in South Africa. There are some barriers slowing the development of e-commerce in this country. The goal of this study is to determine if the local market is ready to accept e-commerce technologies that are already widely used in global markets. This research study examines the history of the Internet in South Africa and also raises the question whether the market was affected by the global dot com crash (also known as the dot bomb crash) experienced in 2000. The study also aims to identify the barriers hindering effective e-commerce in South Africa. It further highlights the importance of other areas of online commerce, such as mobile commerce (m-commerce), to bring the power of technology to consumers and collaboration commerce (c-commerce), to streamline business operations. Lastly, the study aims to explore the South African government's initiatives to effectively formulate a policy for e-commerce to protect the consumers' rights.
AFRIKAANSE OPSOMMING: E-handel het ontwikkel as gevolg van die Internet. Dit beïnvloed die manier waarop Suid-Afrikaanse besighede werk, en verbruikers kommunikasie ontvang. Dit is onmoontlik om die omvang van e-handel in Suid-Afrika te kwantifiseer - hierdie navorsingstudie se doel is om te fokus op die belangrikste areas wat deur e-handel beïnvloed is. Daar is hindernisse wat die ontwikkeling van e-handel in Suid-Afrika belemmer. Die doel van hierdie studie is om vas te stelof die plaaslike mark gereed is om e-handeltegnologie, wat alreeds in internasionale markte in gebruik is, te aanvaar. Die navorsingstudie ondersoek die geskiedenis van die Internet in Suid-Afrika en vra ook of die mark beïnvloed was deur die internasionale dot com ineenstorting van 2000 (dit word ook die dot bom ineenstorting genoem). Die studie kyk ook na wat effektiewe e-handel in Suid-Afrika keer. Dit fokus op die belangrikheid van ander areas van e-handel, soos mobiele elektroniese handel (m-handel), wat tegnologie op verbruikers se voorstoepe plaas, en saamwerk elektroniese handel (s-handel), wat besighede meer vaartbelyn maak. Laastens ondersoek die studie die Suid-Afrikaanse regering se pogings om 'n effektiewe beleid op te stel wat die verbruiker se regte te beskerm.
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Leung, Lai-chun Fiona, and 梁麗珍. "Information technology implementation in small and medium-sized enterprises: a cross-country comparison ofHong Kong and Singapore." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268122.
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Moore, Katie Dyretha. "Knowledge Sharing and Customer Relations in Mobility." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7168.
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After the events of September 11, 2001, inadequacies in how government organizations and agencies shared knowledge and communication with defense mission partners became readily apparent. A reasonable U.S. government information technology expectation is the integrated use of mobile phones across organizations and agencies. Yet, it is difficult to meet this expectation, as the provisioning process for mobile devices can be different for each government organization or agency. The Department of Commerce National Institute of Standards and Technology does not set provisioning standards, and organizations and agencies determine policies tailored to their particular needs. Using Schein's theory on organizational culture, the focus of this phenomenological study was to explore the Mobility provisioning process from the experiences of government customer support personnel. Eleven personnel responded to 10 semistructured interview questions derived from the research question. The data were manually transcribed and then coded, arranged, and analyzed using a software tool. Three major themes emerged from the analyzed data: (a) expand communication with customers and leaders, (b) identify policy guidelines, and (c) streamline and centralize the process. Using these themes, recommendations include enhancing communication among stakeholders, provisioners, and Warfighters, soldiers in the field; implementing standardized user policies; and improving cross-organization and cross-agency provisioning processes. Social change actions include increasing mobility provisioning efficiencies among provisioners, which not only saves time and money, but also provides Warfighters with affordable, dependable, and reliable mobile communications systems.
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Ko, Mei-chang Andy, and 辜美正. "Hong Kong's competitiveness: the role of information industry." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31268869.
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Wang, Chen, and 王琛. "Understanding China's ICT industry: state-firm strategic coordination and the geography of technologicalinnovation." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2010. http://hub.hku.hk/bib/B45138217.
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Moodley, Gunasagren. "Critical analysis of the post-apartheid South African Government's discourse on infromation and communication technologies (ICTs), poverty and development." Thesis, Stellenbosch : University of Stellenbosch, 2005. http://hdl.handle.net/10019.1/1298.
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Thesis (PhD (School of Public Management and Planning
))—University of Stellenbosch,
2005.This study comprises a discursive analysis of the underlying assumptions, rhetorical devices and the latent agendas masked within: (i) the burgeoning international ICT, poverty and development literature; (ii) the policy agendas of the major players in international development; and (iii) the ICT, poverty and development discourse of the post-apartheid South African government. The aim of the study is to move beyond the current enthusiasm for derivative description and technological determinism, and to introduce a deeper, more balanced understanding of the relationship between ICT, poverty and development.
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Castle, Joseph Roland. "An Organizational Analysis of Publishing the People's Code." Diss., Virginia Tech, 2020. http://hdl.handle.net/10919/97952.
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Publishing software publicly is a new phenomenon for U.S. federal government agencies. In August 2016, the White House issued the Federal Source Code Policy: Achieving Efficiency, Transparency, and Innovation through Reusable and Open Source Software (FSCP). The FSCP mandated Chief Financial Officers (CFO) Act agencies to publish at least 20% of their custom developed code as open source software (OSS). The federal government has the responsibility to account for public spending, including spending for IT. The publication of OSS is one way the public can know about government spending. OSS additionally benefits the public by providing access to code, thus, making it the "People's Code."
From 2016 to 2019, the progress of CFO Act agencies in implementing the policy was mixed. This study examines whether and how organizational theoretical variables – cultural beliefs, public engagement, structural dimensions, and organizational location – affect policy implementation. The study uses the publication of OSS as an indicator of effective policy implementation, and it identifies the factors that hinder or aid publishing OSS. Using metadata collected from GitHub's application programming interface (API), I created a sampling frame that included 23 of 24 executive agencies publishing OSS before and after the FSCP was published. From the sampling frame, 25 participants from 20 agencies agreed to participate in the study. These participants were from software development units that minimally, moderately, or frequently published OSS. The sample consisted of participants from units mostly located outside a Chief Information Officer (CIO) office focused on software development and data science activities. Grounded theory provided an approach for data collection with elite interviews and artifact gathering allowing for analysis in an iterative, comparative manner for generating a theory of policy implementation for OSS publication. Units more frequently published OSS when they expressed non-monolithic and advantageous cultural beliefs; practiced more and more varied public engagement through bi-directional communication, events, and electronic tools; had structures with less centralization, more formalization, more differentiation, and more coordination; and were located in the "middle" of organizations with fewer hierarchical layers. Additionally, some units expressed both cautionary and advantageous cultural beliefs suggesting beliefs alone are not enough to allow units to publish OSS.
This study contributes to policy, public administration, and organization theory literatures. It enhances scholarship by examining a new phenomenon and aids practitioners by providing implications for consideration when implementing policy.Doctor of Philosophy
Publishing software and its associated source code for public use is a new phenomenon for U.S. federal government agencies. In August 2016, the White House issued the Federal Source Code Policy: Achieving Efficiency, Transparency, and Innovation through Reusable and Open Source Software (FSCP). The FSCP mandated executive-level agencies to publish at least 20% of their custom developed code as open source software (OSS). OSS is software that can be shared within a community of developers through accompanying licenses hosted in online code sharing platforms. The federal government has the responsibility to account for public spending, including spending for IT. The publication of OSS is one way the public can know about government spending. OSS additionally benefits the public by providing access to code, thus, making it the "People's Code." From 2016 to 2019, the progress of executive branch agencies in implementing the FSCP was mixed. This study examines whether and how organizational factors – cultural beliefs, public engagement, structural dimensions, and organizational location – affect agency policy implementation. The study uses the publication of OSS as an indicator of effective policy implementation, and it identifies the factors that hinder or aid publishing OSS. To arrive at a general understanding of agency efforts at policy implementation, I collected data from GitHub's application programming interface (API) and created a list of 23 of 24 executive-level agencies that published OSS both before and after the FSCP was issued. From these agencies, 25 participants from 20 agencies agreed to participate in the study. These participants were from software development units that minimally, moderately, or frequently published OSS. The sample consisted of participants from units mostly located outside a Chief Information Officer (CIO) office that focused on software development and data science activities. Grounded theory provided an approach for data collection with interviews and document collection, leading to continuous analysis for generating a theory of policy implementation for OSS publication. Units more frequently published OSS when they expressed views complementary to those of their parent organization and held advantageous cultural beliefs; practiced more and more varied public engagement through two-way communication, events, and electronic tools; had structures with less centralization, more formalization, more differentiation, and more coordination; and were located in the "middle" of an organization with fewer hierarchical layers. Additionally, some units expressed both cautionary and advantageous cultural beliefs suggesting beliefs alone are not enough to allow units to publish OSS. This study contributes to policy, public administration, and organization theory literatures. It enhances scholarship by examining a new phenomenon and aids practitioners by providing implications for consideration when implementing policy.
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Mayedwa, Mziwoxolo. "An exploratory study of inderstanding electronic government in facilitating intergovernmental relations to encourage cooperative governance in South Africa." Thesis, University of the Western Cape, 2010. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_2848_1306904945.
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The study seeks to investigate the perceived lack of coordination, integration, and coherence among units of government as related to eGovernment. The nature of the study is qualitative with a focus on the use of eGovernment in the public sector and whether it can facilitate intergovernmental forums business processes in an effective and efficient manner. The scope of the study is confined to the intergovernmental fiscal system but focused on eGovernment, intergovernmental relations, and cooperative governance. The primary objective of the study is to explore the use of eGovernment whether it can facilitate, coordinate, and integrate intergovernmental relations. Some studies portray that there are challenges in the coordination of intergovernmental forums which have resulted into a disintegration of services. The study further investigates options that could mitigate these challenges through acknowledging the effective application of ICTs (eGovernment) in government services. The study has found that South Africa has a functioning system of intergovernmental which are not effectively coordinated in terms of engaging each other in matters of mutual interest. On the other hand, eGovernment promised to bring about cohesion and transparency when they are effectively employed. The study revealed that the application of eGovernment in the intergovernmental forums has the capability to improve their operations, respond to its ineffective coordination and improve delivery of services. In a nutshell, the study has found that there is a need for a radical planning outlook that recognises proper utilization of eGovernment in the intergovernmental forums to promote cooperative governance.
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Kunjuzwa, Dumani Tau. "Exploring user-driven telephony services in an information and communication technology for development context." Thesis, University of Fort Hare, 2011. http://hdl.handle.net/10353/546.
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There is a great difference that exists between people who have access to Information and Communication Technologies (ICTs) and those who do not. As a developing nation, South Africa is badly affected by the so-called Digital Divide. Information and Communication Technology for Development (ICTD) interventions are rapidly increasing in marginalized and rural communities in striving to bridge this digital divide. This research project is undertaken within the context of the Siyakhula Living Lab (SLL) which is an ICTD intervention at Dwesa rural community. This research investigates how audio-based services can be applied locally for communication and information sharing. This research aims to develop a user-driven telephony framework which will enable users to construct customized audio-based services. This aims to empower the Dwesa community for skill development and supports the user-driven innovation. The Internet and Telephones are the most popular technologies that are widely used in our daily life for purposes of communication and information access. Voice over Internet Protocol (VoIP) integrates these two separate technologies (Internet and Telephones) to produce real-time multimedia communication services such as Interactive Voice Response (IVR) systems. In addition, the ability of VoIP presenting information through voice plays a crucial role, more especially to those who do not have web visual access or those who are computer illiterate.
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Johansson, Magnus. "Smart, Fast and Beautiful : On Rhetoric of Technology and Computing Discourse in Sweden 1955-1995." Doctoral thesis, Linköping : Tema, Univ, 1997. http://www.ep.liu.se/diss/arts_science/1997/164/index.html.
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Mantovane, Solange Aparecida. "A política de governo eletrônico no Brasil : uma análise dos governos FHC e Lula." Universidade Federal de São Carlos, 2012. https://repositorio.ufscar.br/handle/ufscar/1010.
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Previous issue date: 2012-08-28This dissertation is proposing to make an analysis on how Information Technology and Communications became part of the structure of state administration in Brazil, taking into account their different stages of merger and consolidation in the context of the restructuring of the state late twentieth century. Specifically, it is to examine how the use of Information Communication Technologies was incorporated into the routine of public administration and translated into the creation and development of a policy for electronic government (or e- Government) in the period extending from first mandate of Fernando Henrique Cardoso to the last term of the government of Luis Inacio Lula da Silva. This analysis is done through a historical reconstruction of what has to be such a policy, covering all phases of development, beyond the key actors for implementation. We assume that the analysis of influence of theses mechanisms is fundamental to understanding the path that takes politics in this country. From this we make a balance between the two government studied in order to check the continuities, innovations and setbacks of e-government policy in the period. This balance is organized from the checklist used by Chahin (2004), is based on best global practices of e-government, and includes the following dimensions: leadership and coordination, policy formulation and evaluation, cultural environment, infrastructure and standards.
Esta dissertação tem como proposta fazer uma análise acerca da forma como as Tecnologias da Informação e Comunicação passaram a fazer parte da estrutura da administração estatal brasileira, levando em conta suas diferentes fases de incorporação e consolidação no contexto da reestruturação estatal do final do século XX. Especificamente, trata-se de analisar de que forma a utilização das Tecnologias da Informação de Comunicação foi incorporada no cotidiano da administraçao pública e traduzida na criaçao e desenvolvimento de uma política de governo eletrônico (ou e-Government), no período que se estende do primeiro mandato do governo de Fernando Henrique Cardoso até o último mandato do governo de Luis Inácio Lula da Silva. Essa análise é feita através de uma reconstrução histórica do que vem a ser tal política, abarcando todas suas fases de desenvolvimento, além dos atores fundamentais para sua implementação. Partimos do pressuposto que a análise desses mecanismos de influência é fundamental para a compreensão dos rumos que a política toma no país. A partir disso fazemos um balanço entre os dois governos estudados de forma a verificar as continuidades, inovações e retrocessos da política de governo eletrônico no período. Esse balanço está organizado a partir do check-list utilizado por Chahin (2004), é baseado nas melhores práticas mundiais de governo eletrônico, e contempla as seguintes dimensões: liderança e coordenação, formulação e avaliação da política, ambiente cultural, infraestrutura e padrões.
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Mamba, Malungelo Siphiwosami Njinga. "A framework to guide development through ICT in rural areas in South Africa." Thesis, University of Fort Hare, 2012. http://hdl.handle.net/10353/d1007024.
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Information and Communication Technology (ICT) is widely regarded as a key tool for bringing about development to people who live in underserved areas. Technologies such as mobile phones and Wi-Fi are seen as advantageous because they can be made available to poor places without the cost of building extensive physical infrastructure. However, researchers argue that ICTs have failed to live up to their potential in the context of development. Researchers point out developing countries lack frameworks to guide them through the implementation of ICTs in this context. The objective of this study is to come up with a framework that can be used in rural areas in South Africa to implement ICT projects. The researcher interviewed individuals who have been directly involved in an ICT initiative in a rural setting in the Eastern Cape Province to learn from their experiences. The researcher also studied publications that have been produced from these initiatives in order to gain a richer understanding. The findings of the study show that participants share similar views about how ICT projects should be approached and implemented in rural areas in South Africa. The views are grouped according to similarity into themes and discussed in detail in the study. From these themes a framework that can help implement ICT projects in rural areas is developed.
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Dias, Isabel de Meiroz. "A relação entre reforma da administração pública e tecnologias de informação no governo do Estado de São Paulo." Universidade de São Paulo, 2008. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-18012009-185417/.
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O objetivo deste trabalho é identificar a relação entre duas áreas de políticas públicas: Tecnologias de Informação e Comunicação (IT) e administração pública. De modo a responder esta pergunta, iremmos identificar os eventos em que mudanças significativas aconteceram envolvendo seja a reestruturação da forma organizacional, implementação de TI, ou ambos. Por mudanças significativas nos referimos àquelas alterações na forma e processos organizacionais que tenham representado uma profunda ruptura com a situação anterior, ou aquelas alterações que, ainda que menos radiciais, tenham significativamente afetado um amplo grupo de servidores públicos, ou cidadãos em uma área em particular. Finalmente, também iremos considerar mudanças que ainda que não tenham representado maiores rupturas, nem afetado um grande número de pessoas, tenham tido um impacto político relevante, incluindo o envolvimento direto do Governador e seus principais Secretários. Nosso estudo de caso será o Governo do Estado de São Paulo, maior estado do Brasil em termos populacionais, e responsável por mais de 30% do PIB nacional. No sistema federalista brasileiro, os estados são constitucionalmente permitidos (ainda que não obrigados) a implementar políticas de saúde, educação, habitação e bem estar social. A Federação Brasileira é um sistema complexo, que abrange centralização e descentralização simultaneamente, levando a diferentes resultados em cada estado. Entretanto, cada estado, especialmente os mais ricos, tem um alto grau de autonomia. Neste trabalho adotamos o conceito de políticas públicas como evolução (MAJONE; WILDAVSKY, 1995), isto é, um processo contínuo, no qual o plano original, formalizado em leis, regulamentações e pronunciamentos oficiais e continuamente transformado durante as ações de implementação. Enquanto uma política esta sendo formada, os recursos e objetivos originais se alteram, fazendo com que novas leis e regulamentações sejam criadas. Porque entendemos políticas públicas como um processo dinâmico, acreditamos que uma política somente pode ser analisada e compreendida a posteriori, através da criação de uma narrativa do processo de formação da política, e buscando neste processo padrões de ação que auxiliem a análise.The objective of this work is to identify the relationship between two areas of public policies: Information and Communication Technologies (IT) and public administration. In order to answer this question we will identify the events in which significant changes happened involving either organizational form restructuring, IT implementation, or both. By significant changes we mean those alterations in organization form and processes that represented a deep rupture with the previous situation, or those alterations that, although less radical, significantly affected a large number of civil servants, or citizens, in a particular area. Finally, we will also consider changes that, although not representing major ruptures, nor affecting a large number of people, had a strong political impact, including the direct involvement of the governor and his main secretaries. Our case study will be the State of Sao Paulo, the largest state in Brazil in terms of the number of inhabitants, and responsible for over 30% of the countrys GDP. Brazil has a federal political system, formed by states that are constitutionally allowed (although not obliged) to implement health, education, housing and welfare policies. The Brazilian Federation is a complex system that encompasses centralization and decentralization simultaneously, leading to different results in each state. However each state, specially the richest ones, still has a large degree of autonomy. We will adopt the concept of policy as evolution (MAJONE; WILDAVSKY, 1995), that is, as a continuous process, in which the original plan, formalized in laws, regulations and official statements is continually transformed by the actions of implementation. While a policy is being made, the original resources and objectives shift, causing new laws and regulations to be created. Because we understand policy as a dynamic process, we believe that a policy can only be analysed and understood ex post, by creating a narrative of the policy formation process, and looking for patterns that would help in the analytical process.
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Ulvi, Kun. "The Use of Geographic Information Systems by Law Enforcement Agencies and Its Impact on Police Performance." VCU Scholars Compass, 2014. http://scholarscompass.vcu.edu/etd/3401.
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Do we know whether the use of geographic information systems (GIS) in law enforcement agencies increases police performance? This study examines the impact of GIS use to police performance outcomes in cities and counties of the U.S. between 2000 and 2007. Current research uses computerized mapping conceptualization to operationalize its measurement. Second, the police performance methodological context is used to measure the organizational impact of GIS. Finally, a new theoretical framework, information technology capacity that combines organizational, environmental and managerial factors to explain IT applications, is used to encompass most relevant dimensions of the subject matter. Findings indicate that the use of GIS in police agencies increased sharply between 2003 and 2007. Additionally, the contribution of GIS use on police performance was found to be statistically significant, but in the opposite direction. Overall, results of the present study indicate significant links between crime rate (DV) and independent variables (IV) in law enforcement agencies. IVs are having a professional form of government andfull time specialized crime analysis personnel, police strength, the use of GIS, population, being located in the Northeast and West regions, poverty, having encouraged SARA type projects and a community policing unit.
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Ntombovuyo, Klaas. "An investigation of the effective use of information and communication technologies (ICT) for primary school teachers in the transfer of knowledge." Thesis, Stellenbosch : University of Stellenbosch, 2006. http://hdl.handle.net/10019.1/1052.
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Thesis (MPhil (Information Science))--University of Stellenbosch, 2006.ENGLISH ABSTRACT: We are in the era where Information and Communication Technologies (ICTs) are increasingly becoming as common as desks and chalkboard in our classrooms. Government, students, parents and the community at large are now expecting ICTs to be integrated in the school curriculum and to be used as tools of instruction.
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MENDEZ, Fernando. "The Governance and Regulation of the Internet in the European Union, the United States and Switzerland: A comparative federalism approach." Doctoral thesis, 2007. http://hdl.handle.net/1814/7034.
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Defence date: 23 March 2007Examining board: Prof. Martin Rhodes (EUI/Denver University)(Supervisor) ; Prof. Andreas Auer (University of Geneva) ; Prof. David McKay (University of Essex) ; Prof. Alexander Trechsel (EUI)
This dissertation analyses the dynamics of EU policy making through a structured and focused comparison with two other federal polities: the United States and Switzerland. To this end, it draws on the wider comparative federalism literature to examine how basic federal political institutions structure the development of policy outcomes. The empirical focus is on the regulatory challenge posed by the internet's spectacular proliferation during the period of 1995-2005. Two hypotheses are formulated as to how basic federal political institutions shape the development of policy outcomes in the three polities under investigation. First, given the cross-border nature of the policy challenge, we expect to find similar interactions among the different levels of government in all three units of analysis. In particular, federal level political actors should be similarly mobilised into offering centralising solutions to problems with cross-border effects. Furthermore, this could provoke allocational shifts in authority towards the centre in the three units of analysis. Second, it is expected that differences in the policy process and the ‘power capabilities’ of the centre help to explain the variance in policy outcomes. The main findings of the empirical investigation suggest that the dynamics of policymaking in the realm of internet regulation exhibit similarities that make EU comparison with other federal polities across these dimensions especially revealing. This is particularly the case when comparing the EU with polities characterised by an extremely decentralised federal configuration, institutionally weak centres, consensual modes of decision-making, and decentralised modes of policy implementation such as Switzerland.
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Nengovhela, Nthumeni R. "The performance of government information technology officers in e-government policy implementation." Thesis, 2013. http://hdl.handle.net/10539/12447.
Full textAbstract:
The purpose of this research is to investigate the performance of the Government Information
Technology Officers (GITOs) in the implementation of e-government policy during the last
decade. The CIOs in the South African public sector are referred to as GITOs, the position in
government departments that was established by a Cabinet memorandum in the year 2000. By
2001, the South African government developed an e-government policy framework which
presents the basis for implementation of e-government initiatives by several stakeholders
including the GITOs. A qualitative study was undertaken based on the case study of four national
departments to determine the performance of the GITOs in the implementation of this policy. The
literature review has pointed out several hindrances to the implementation of e-government
initiatives and critical success factors that are to be in place to ensure successful implementation.
The findings identifies the barriers for the GITOs to implement the e-government policy to
include, weak policy, lack of strategic leadership, critical ICT skills, infrastructure, uncoordinated
funding and low levels of e-readiness by departments. The analysis categorised the
factors into six themes, i.e. ICT governance framework, leadership, organisational structural
arrangement, digital divide (infrastructure and access) and integration of services and systems.
The analysis of the findings and lessons from the literature review constituted the basis for policy
recommendations in the last chapter.
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Rouse, Anne C. "Information technology outsourcing revisited: success factors and risks." 2002. http://repository.unimelb.edu.au/10187/7148.
Full textAbstract:
This thesis investigates success factors, risks and trade offs in Information Technology (IT) outsourcing arrangements, and also examines the impact of certain recommended practices on outsourcing success.Four research components contribute to the investigation: 1) a critical review of ten years' literature on IT outsourcing, paying particular attention to the evidence for success rates and the impact of practices on IT outsourcing success; 2) statistical analysis of a survey of government and non-government organisations (n = 240) taken from the largest 1000 organisations in Australia; 3) a detailed case study into the Australian Federal Government's "Whole of Government IT Infrastructure Outsourcing Initiative" and 4) qualitative analysis of 16 focus groups involving vendor and purchaser informants.
Using confirmatory factor analysis on the survey data, the study validated seven dimensions of IT outsourcing success proposed in the literature. Only two of these factors had been rated positively by most survey respondents, and only a minority of respondents had rated the other five success dimensions positively. Further statistical investigations looked at the relationship between various recommended practices in IT outsourcing and certain success measures, and at relationships between success measures. Particular attention was paid to the notion of selective outsourcing, a notion that has received much attention in the literature and that is explored further in the case study of the Federal Government initiative. The focus group analysis enabled the teasing out of other factors, not easily identified in the other research.
Drawing on all four research components, the thesis proposes that "information impactedness" associated with post-Internet technologies and skills shortages, and unacknowledged inherent trade-offs, contribute to generally poor risks and returns for IT outsourcing. The thesis concludes with recommendations for decision-makers.
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BORRAS, ALOMAR Susana. "Governing systems of innovation:regions and technology in Europe: The case study of Catalonia in the 1980s and 1990s." Doctoral thesis, 1996. http://hdl.handle.net/1814/5184.
Full textAbstract:
Defence date: 26 February 1996Examining board: Prof. Giandomenico Majone (supervisor) ; Prof. Roger Morgan (co-supervisor) ; Prof. Yves Mény, EUI ; Dr. Luis Sanz-Menéndez, Consejo Superior de Investigaciones Científicas ; Prof. Joan Subirats, Universitat Autònoma de Barcelona
PDF of thesis uploaded from the Library digitised archive of EUI PhD theses completed between 2013 and 2017
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Moyeni, Vusi. "Analysis of South Africa's ICT policy through developmental state and ICT for development theories." Thesis, 2014.
Find full textAbstract:
Thesis (M.M. (ICT Policy and Regulation))--University of the Witwatersrand, Faculty of Commerce, Law and Management, Graduate School of Public and Development Management, 2013.Developing countries face the challenge of devising ways to advance rapidly through developmental stages. At the turn of the millennium, South Africa focussed its attention on pursuing the twin goals of becoming a ‘developmental state’ and harnessing ICTs to become an advanced inclusive ‘information society’. Despite these pent up aspirations, it has failed to put in place concrete policy enablers and strategies to vigorously pursue these specific goals. Furthermore, while ICT policies express ICT for development (ICT4D) perspectives, few have delivered on their stated objectives. This policy analysis research investigated seven distinct ICT policies (or policy components) published between 2001 and 2012, examining the extent to which they reflect either developmental state or ICT4D themes. The developmental state perspective is based on four sub-themes, namely developmentalist ideology, state capacity and institutional arrangements, state autonomy, and country context. The ICT4D perspective is based on five sub-themes, namely enabling institutional environment, agile ICT industry, robust ICT infrastructure, human digital capability development, and ubiquitous e-services deployment. The findings illustrate that ICT policy fairs reasonably well on only one of the nine sub-themes presented above, namely attention to the enabling institutional environment, even if only at the level of principle. The research report notes further that South Africa is headed towards a captured welfare state rather than a capable competitive developmental state, while the major ICT policies exhibit glaring gaps in terms of reflecting either developmental state or ICT4D theories. Finally, the report proposes a series of new directions for policy thinking on ICT-enabled development.
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Boels, Maxence. "French government transparency policy on healthcare: building and monitoring a public data base : an ETL and business intelligence project." Master's thesis, 2019. http://hdl.handle.net/10362/79932.
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Internship report presented as partial requirement for obtaining the Master’s degree in Data Science Advanced AnalyticsThis internship Report is part of the second year of Master’s in data science and advanced analytics from University of Nova IMS in Lisbon. Students are required to complete either a thesis, a working project or an internship and its written report. My internship started on the 3rd of September 2018 and finished on the 1st of March 2019. Thus, it is a 6 month long internship. Students are free to go abroad and in any kind of structure as long as the context in which the internship takes place is related to the subject of the master. In my case, I had to find an internship related to the data science or advanced analytics. The content of this master is defined by its courses. The following courses were given during the first year of the master. First Semester Second Semester Big Data Predictive Models Data Mining I Data Mining II Computation Intelligence for Optimization Inferential Analytics Data Warehousing Business Intelligence Table 1: Master Program modules in the 1st year (Deloitte, 2019) All those courses are theoretical and practical. Indeed, in each of those courses, a hands-on approach has been given to the students during practical classes to help them implement the theoretical knowledge taught daily. Students were asked to work in teams on every project which enhance their team working skills and sense of responsibility. During the second year of the Master, students are asked to land an internship and find a report supervisor by themselves. Nova IMS is providing to the best students of the first year a chance to get their internship in one of its partner companies such as Accenture, Fidelidade, SAS, and so on. On the other hand, the student office is sharing to students some internship offers to who might need some help to find an internship. At the end of the internship, students must complete a written report and present it to a jury composed by professors and professionals. After this final step, students are graduating from Nova IMS.
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Snyman, Mmabatho Charity. "Awareness and training: the influence on end-user' attitude towards information security policy compliance." Diss., 2017. http://hdl.handle.net/10500/24107.
Full textAbstract:
Research accentuates that end-users‘ noncompliance with information security policy (ISP) is a key concern for government just as it is for the private sector. Although awareness and training programmes are important factors impacting employees‘ intentions to comply with an organisation‘s ISP, it can be argued that there is insufficient empirical evidence to support this assertion. To address this gap, this study seeks to expand research on ISP compliance by focusing on attitudes as targets of change.
A research model based on the Theory of Planned Behaviour was proposed to illustrate the influence of ISP awareness training on end-users‘ attitudes towards complying with their organisation‘s ISP. Relevant hypotheses were developed to test the research conceptualisation. A survey and an experiment was undertaken to collect the data from a sample of 173 end-users of a single government organisation in one province. The data was captured and analysed using a Statistical Package for Social Sciences (SPSS). Furthermore, Structural Equation Modelling (SEM) was used to test whether the overall model appears to be a good fit to support the hypotheses. The reliability, validity, and model fit were found to be statistically significant, and three out of five research hypotheses were supported.
Overall this study contributes to the existing body of knowledge by providing an understanding of the methods that can be used to encourage end-users‘ ISP compliance behaviour through an attitudinal shift, thereby targeting end-users‘ attitude as a means to improve information security policy compliance. Implications of the findings are further discussed in the paper.Information Technology
M. Tech. (Information Technology)
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Holt, İlkay. "Avrupa Birliği ve Kütüphaneler." Thesis, 2003. http://eprints.rclis.org/5451/1/ABveKutuphaneler1.pdf.
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This paper addresses the following topics related to Turkish - European Union (EU) librarianship; the political background of relations between Turkey and the EU, work related to the information society within the EU and its influence on library and information services, development plans, policies, and projects in culture, education and science on the above mentioned fields in the EU, work related to the information society within Turkey, the main developments in library and information services, development plans and science policies, and projects which will enhance the adaptability of Turkey in its accession period to the EU. Policy initiatives issued by the European Union provide useful insights into the ways in which improvements in Turkish libraries may be realized. Although some efforts have been made to enhance the status of libraries according to development plans as well as cultural and science policies, these initiatives still fall short of those enjoyed by many libraries in the European Union.
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Kaneza, Emelyne. "An ICT framework for accessing government support and services : a case of women-owned small, medium and micro enterprises in Rwanda." 2014. http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001582.
Full textAbstract:
M. Tech. Business Information SystemsIn the last decade, Small Medium and Micro Enterprises (SMMEs), and Women-owned SMMEs in particular, have significantly increased in many parts of the world. The growing contribution of SMMEs towards the Gross Domestic Product (GDP), job creation, poverty reduction, social and economic development, can no longer be ignored. In recognition of the significance of SMMEs, many countries in the world have created special mechanisms to enhance and facilitate the creation and growth of SMMEs. Lately, the main support services offered to small enterprises include both business development services and financial services by using the cutting edge of Information Communication Technologies (ICT). However, a review of various writings has revealed that despite efforts by numerous governments to establish a support structure for SMMEs, their efforts have not been very rewarding. SMMEs still complain about the lack of access to government support and services. Issues of accessibility were worsened as female business owners face different challenges than their male counterparts. A review of those challenges was conducted in the context of Rwanda. By using a multiple case study design and an interview method for the collection of data, the study identified the support and services provided by the government and the challenges that women-owned SMMEs encountered in their attempts to access them.
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Sivarajah, Uthayasankar, Vishanth J. P. Weerakkody, P. Waller, Habin Lee, Zahir Irani, Y. Choi, R. Morgan, and Y. Glikman. "The role of e-participation and open data in evidence-based policy decision making in local government." 2015. http://hdl.handle.net/10454/14107.
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NoThe relationships between policies, their values, and outcomes are often difficult for citizens and policymakers to assess due to the complex nature of the policy lifecycle. With the opening of data by public administrations, there is now a greater opportunity for transparency, accountability, and evidence-based decision making in the policymaking process. In representative democracies, citizens rely on their elected representatives and local administrations to take policy decisions that address societal challenges and add value to their local communities. Citizens now have the opportunity to assess the impact and values of the policies introduced by their elected representatives and hold them accountable by utilizing historical open data that is publicly available. Using a qualitative case study in a UK Local Government Authority, this article examines how e-participation platforms and the use of open data can facilitate more factual, evidence-based, and transparent policy decision making and evaluation. From a theoretical stance, this article contributes to the policy lifecycle and e-participation literature. The article also offers valuable insights to public administrations on how open data can be utilized for evidence-based policy decision making and evaluation.
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Stibor, Tomáš. "Pojem "informační politika" z hlediska evropských kontinentálních a amerických tradic." Master's thesis, 2013. http://www.nusl.cz/ntk/nusl-341869.
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Dissertation deals with the problem of information policy and its development. Information policy and e-Government is defined. The emphasis is put mainly on the history and development of information policy in The United States and Europe, represented by the European Union, Germany and France, from which the current EU policy draws. In conclusion, a comparison is made, to confront American and European attitude along with several cases about the conditions of information policy in the Czech Republic. Keywords information policy, e-government, public administration, information infrastructure, legislative, Europe, USA
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Longo, Justin. "Towards policy analysis 2.0." Thesis, 2013. http://hdl.handle.net/1828/4437.
Full textAbstract:
One approach to dealing with complexity in a public policy context is horizontality, the act of working across the various ministries and divisions of a government in order to harness the organization’s capacity and resources and direct them towards the addressing of complex problems. And one prominent mechanism for promoting horizontality is greater organization-wide collaboration, knowledge sharing and active knowledge seeking amongst a network of government knowledge workers commonly referred to as policy analysts. The emergent use of Web 2.0 tools and approaches within organizations has raised the possibility that we have entered a new knowledge era - Enterprise 2.0 - that can address the horizontality problem, facilitate the sharing of knowledge between policy analysts and across organizations, and promote transformative governance.
This research investigated how policy formulation processes in the government of the Canadian province of British Columbia are being affected by the adoption of Web 2.0 tools internally within the organization as a way to facilitate knowledge sharing and collaboration amongst government policy analysts. Semi-structured interviews with members of corporate policy units in the Government of British Columbia were conducted (n = 14), and an on-line questionnaire was completed by Government of British Columbia policy analysts (n = 129). These mixed methods form the basis for a triangulation approach to assessing the research questions.
Respondents conceptualized policy analysis as rooted in an apolitical synthesis of evidence and best practices from a variety of sources, leading to a recommendation designed to support decision-making. The diversity and reach of the policy analyst’s organizational social network is related to their length of service in the organization and is an important supplement to the analyst’s knowledge base. There was little evidence that technology networks generally, and Web 2.0 tools specifically, play a prominent role in facilitating the knowledge organization; in fact, policy analysts may refrain from sharing knowledge with colleagues using technology networks in order to avoid contributing to their colleagues' information overload. Following the Theory of Planned Behavior (Ajzen, 1991), attitudes, followed by subjective norms, were the strongest and most consistent predictors of the policy analyst’s intention to collaborate and share knowledge with their colleagues. Perceived behavioural control was not a factor, leading to the possibility that while policy analysts may believe and be told that knowledge sharing and collaboration are advantageous, they may not feel they have the authority, latitude or ability to do so. A significant gender result was consistently revealed, that women were found to be less supportive of knowledge sharing and collaboration than men, a result possibly due to a culture dominated by masculine characteristics.
The findings have implications for public sector organizations seeking to provide support for knowledge workers to make effective use of the organizational social network, new collaboration technologies and organizational capacity to address complex public policy problems. Interested readers should consult http://jlphdcand.wordpress.com for updated versions of this research, and related work.Graduate
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Asah, Flora Nah. "The application of information and communication technologies in the management of health information by doctors and nurses in selected government hospitals in Yaounde, Cameroon." Thesis, 2003. http://hdl.handle.net/10413/6921.
Full textAbstract:
Doctors and nurses in most developing countries lack access to adequate health information, that is, the lifeblood for
the delivery of quality health care services. This problem is further compounded by the fact that correct techniques and
equipment are not applied to provide access to reliable health information. Based on previous literature, it is assumed
that information should be managed in the same way capital, labour and human resources are managed so that
healthcare providers and medical professionals should be able to have relevant information to assist then in their daily
activities, to help them to learn, to diagnose and to save lives. Relevance and reliability are paramount in meeting
health information needs. A number of studies have shown that the application of information and communication
technologies (ICTs) in the management of health information is a prerequisite to wider accessibility and availability of
relevant health information. Health information management is the continuum of processes in managing health-related information. It is composed of the use of technologies (computers, hardware, software and telecommunication), personnel (trained information
specialists), and the allocation of financial resources to achieve the major goals of the organisation such as a hospital.
The aim is to collect, process, store, retrieve and disseminate adequate health information to the right person, in the
right form, at the right time. This study investigated the application of ICTs in the management of health information by medical professionals in six selected government hospitals in Yaounde, Cameroon. The basis of the study was that through the effective
application of ICTs in the management of health information, relevant and timely information would be made available
to medical professionals. It was the researcher's view that unless we understand the importance of information in the
development of the health system, and apply the use of ICTs in its management, the delivery of health care services
will constantly remain poor. Data was collected from six government hospitals in Yaounde through a self-administered questionnaire given to
nurses and medical doctors. The data collected from 141 medical professionals [doctors and nurses] were presented,
using descriptive statistics in the form of frequency distribution and percentage. The findings of the study revealed that medical professionals are dissatisfied with the major method of information exchange activities, that is, face-to-face interaction with colleagues. In addition, the study found that health information is captured, processed and stored manually. This is very detrimental to medical professionals, because relevant information is not always available when needed. The study found that the barriers to adequate information exchange
activities were lack of information support services, irregular distribution of information and poor co-operation and
collaboration among medical professionals. The study also revealed the non-availability of ICTs and Internet resources and lack of basic computer skills. Consequently, there is low utilisation of ICTs by medical professionals and limited information needs are being
satisfied. Medical professionals unanimously favoured the application of Internet services or an electronic health
information resource to supplement the current method of managing and accessing health information. Lack of training
on the use of computers and Internet resources were the main factors that hinder the use of ICTs by medical
professionals. The study concluded by calling on directors of hospitals, medical professionals and the Ministry of
Health Officials to provide ICTs and Internet resources to medical professionals and provide them with basic computing
skills and training. It further called for the recognition of information as an important resource for national development
and called for formulation of a national information policy. With an information policy, information needs would be
clearly defined and the provision of information services throughout the country would be regulated. In addition,
medical professionals must create a free-flow of information and constant communication outlet to exchange and
disseminate local health information. The high demand for basic training on the use of ICTs could be provided through
in-service training or refresher courses.Thesis (M.I.S.)-University of Natal, Pietermaritzburg, 2003.
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Charnkit, Puripat. "Using the technology acceptance model to investigate knowledge conversion in Thai public organisations." Thesis, 2010. https://vuir.vu.edu.au/16104/.
Full textAbstract:
This dissertation investigated the relationship between knowledge conversion processes
using the Technology Acceptance Model (TAM) in Thai governmental organisations.
There are few studies concerned with the development of sharing and the conversion of
knowledge, and none of the Thai public sector. Most Thai research studies are concerned
with the development of knowledge management practices and how to use created
knowledge in organisations. This study used the relationship between technology support
and managing the conversion of knowledge to increase knowledge sharing in organisations.
It also contributes to knowledge of technology usage and the conversion of existing
knowledge process by applying the Technology Acceptance Model (TAM) to explain
uptake and use of this technology. The main benefit of this research is that it is the first
study available to the Thai Government on the issue of developing knowledge conversion
processes by applying the Technology Acceptance Model. A better knowledge conversion
procedure can improve the efficiency of Thai government departments.
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Jarvis, Steven. "Incubation nation : mobile internet and Japan's changed role at the technological frontier." Phd thesis, 2006. http://hdl.handle.net/1885/150016.
Full text
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Katebire, Denis Asiimwe. "A model for information access and flow for electronic Governance in selected local governments in Uganda." Thesis, 2015. http://hdl.handle.net/10500/21725.
Full textAbstract:
Advances in information technology (IT) and the global shift from governance to e-governance in the public sector have motivated Uganda to put in place a robust information communication technology (ICT) infrastructure to enhance citizen access to e-information and information flow for e-governance in its local governments. However, this has not been realized due to a lack of functional information systems. This study investigated critical issues in information access and flow in Isingiro district and Mbarara municipality – two of Uganda’s upper local governments – with the aim of modeling an information system to support e-governance in these governments. Rooted in a pragmatist epistemology with an orientation towards mixed methods research (MMR), the study adopted a methodological triangulation technique. A convergent design was adopted that involved the concurrent collection and analysis of quantitative and qualitative data. A random sampling scheme was used to select 360 participants from 8 study sites for a questionnaire survey, while a purposive sampling scheme was used to select 64 people to participate in 8 focus group discussions (FGDs) and 25 in key informant interviews.
The findings of the study indicate that citizen access to e-governance information in the local governments is low. Information flow to the citizens is constrained by lack of affordable media outlets, so the local governments are forced to keep frequency of government to citizen (G2C) communication to a bare minimum. Worse still, government communication lacks formal programming: neither is it based on an information needs assessment of the citizens nor does it have a feedback mechanism. There are also myriad factors breeding inequality and social disadvantage within the communities that constrain citizen access to ICT tools and e-skills. The findings show also that the current e-governance models are ICT-intensive and highly reliant on the Internet, so they require higher e-skills levels and higher diffusion of ICT tools than those currently available in developing countries. The models are also largely civil society oriented. However, a SWOT analysis shows that the local governments have the capacity to implement a home-grown, hybrid e-governance system of information access and flow.
The study recommends inter alia that the local governments establish their own broadcasting services, base their public communications on citizen e-information needs, and design multi-media communication strategies combining traditional and convergent media. More importantly, the study recommends the implementation of an interactive, hybrid and multimedia e-governance information system, whose model it articulates.Information Science
D. Litt. et Phil. (Information Science)
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Lunter, Sheila M. "The uptake of science into policy-making : a case study of salt risk mapping and its influence on the National Action Plan for Salinity and Water Quality." Thesis, 2003. http://hdl.handle.net/1885/151177.
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Kamatula, Gwakisa. "A framework for e-records in support of e-government implementation in the Tanzania public service." Thesis, 2018. http://hdl.handle.net/10500/25230.
Full textAbstract:
Effective e-records management is considered an integral part for successful implementation of e-government. While many previous studies have been carried out on e-government implementation, few investigated e-records management in supporting successful implementation of e-government in Tanzania with a view to developing the best framework. The specific objectives of the study were to: determine e-records readiness in the Tanzania Public Service; assess e-government implementation status in the Tanzania Public Service; establish the effectiveness of existing e-records legal, policy and regulatory framework in support of e-government; determine the e-records knowledge and skills of staff in the Public Service; find out the extent to which the National Archives (RAMD) is involved in the management of e-records and e-government implementation in the Public Service; and to develop a framework for the management of e-records and e-government implementation.
The study based on interpretive research paradigm and adopted qualitative research method. A sample size of 50 respondents was drawn from four public offices namely: the Ministry of Public Service (PO-PSM), Tanzania Communications Regulatory Authority (TCRA), E-Government Agency (e-GA) and the Records and Archives Management Department (RAMD). Data was collected through interviews and personal observation and was analysed using thematic analysis.
Findings revealed that although there is evidence of availability and use of e-records across government institutions in Tanzania, the e-records readiness and efficiency levels in support of e-government were low; the management of e-records is not yet streamlined to the majority registries; and e-Government implementation maturity level is low. Findings revealed that although there is evidence of availability and use of e-records across government institutions in Tanzania, the e-records readiness and efficiency levels in support of e-government were low; the management of e-records is not yet streamlined to the majority registries; and e-Government implementation maturity level is low. Further findings indicated that the existing legislations, policies and regulations are inadequate and ineffective particularly on matters relating to e-records management and e-government implementation; records personnel, action officers and IT staff were not conversant with procedures and practices of e-records management; and that, there is poor involvement of RAMD in ERM a situation that slows down implementation e-government.
The study concluded that, the current practices for managing electronic records in support of e-government implementation in Tanzania were inadequate. Even the existing national e-government strategy does not incorporate the management of electronic records as an important aspect towards successful implementation of e-government in the country. The study has recommended a framework for effective management of e-records in support of e-government implementation; e-records management training for records personnel, IT staff and secretaries; development of RAMD website; identification of ERM software specifications; customization of ISO standards to suit Tanzanian environment; amendment of the existing Archival legislation; and benchmarking from successful governments.Information Science
D. Litt. et Phil.(Information Science)
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Kiess, Christopher. "Errors and adverse consequences as a result of information technology use in healthcare : an integrated review of the literature." Thesis, 2013. http://hdl.handle.net/1805/3750.
Full textAbstract:
Indiana University-Purdue University Indianapolis (IUPUI)Health Information Technology (HIT) has become an integral component of healthcare today. The HITECH Act (2009) and Meaningful Use objectives stand to bring wide-sweeping adoption and implementations of HIT in small, medium and large sized healthcare organizations across the country. Though recent literature has provided evidence for the benefits of HIT in the profession, there have also been a growing number of reports exploring the adverse effects of HIT. There has not, however, yet been a systematic account of the adverse effects of HIT in the healthcare system. The current push for HIT coupled with a lack of critical appraisal of the potential risks of implementation and deployment within the medical literature has led to a general unquestioning and unregulated acceptance of the implementation of technology in medicine and healthcare as a positive addition with little or no risk. While the benefits of HIT are clear, a review of the existing studies in the literature would provide a holistic vision of the adverse effects of HIT as well as the types and impact within the nation’s health care system to inform future HIT development and implementation. The development of a general understanding of these adverse effects can serve as a review and summary for the use of informatics professionals and clinicians implementing HIT as well as providing future direction for the industry in HIT implementations. Additionally, this study has value for moving forward in informatics to develop frameworks for implementation and guidelines and standards for development and regulation of HIT at a federal level. This study involves the use of an integrative literature review to identify and classify the adverse effects of HIT as reported in the literature. The purpose of this study is to perform an integrative review of the literature to 1) identify and classify the adverse effects of HIT; 2) determine the impact and prevalence of these effects; 3) identify the recommended actions and best practices to address the negative effects of HIT. This study analyzed 18 articles for HIT-induced error and adverse consequences. In the process, 228 errors and/or adverse consequences were identified, classified and represented in an operational taxonomic schema. The taxonomic representation consisted of 8 master categories and 30 subcategories. Additionally, the prevalence and impact of these errors were evaluated as well as recommendations and best practices in future systems design. This study builds on previous work in the medical literature pertaining to HIT-induced errors and adverse consequences and offers a unique perspective in analyzing existing studies in the literature using the integrative review model of research. It is the first work in combining studies across healthcare technologies and analyzing the adverse consequences across 18 studies to form a cohesive classification of these events in healthcare technology.
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Ramodibe, Mohau Armatto. "An evaluation of the success of the South African government's communication and information system in disseminating information to citizens." Diss., 2014. http://hdl.handle.net/10500/18680.
Full textAbstract:
The constitution of the Republic of South Africa has mandated government to keep in touch with the citizens, by regularly updating them on the services available for the improvement of their lives, and further to constantly report back on progress made in implementing government policies. In recent years, the country has been experiencing sporadic service delivery protests especially at the local sphere of government (municipal level).
The aim of the study was therefore to examine the success of the communication and information system of the South African government in disseminating information to citizens. The area of the study was the Province of Mpumalanga which is one (1) of the nine (9) provinces constituting the Republic of South Africa.
For the study, quantitative research method in the form of a survey was adopted, the hypothesis tested and the findings generalised. In creating a sample frame for the study, both probability and non-probability sampling techniques were adopted. The type of data collection instrument adopted was a structured questionnaire. Single-stage cluster sampling was adopted for heads of government communication whereas judgemental or purposive sampling technique was adopted for citizens. Data was analysed utilising data tabulation, descriptives, and data disaggregation quantitative data analysis procedures.
The key findings of the study, amongst others, are:
(a) That the current communication and information system being utilised by the South African government has an impact (it has improved communication with citizens);
(b) That the citizens prefer government to communicate with them in their own indigenous languages (communicating in all eleven (11) official languages);
(c) That the citizens prefer face-to-face communication;
(d) That citizens would like to receive government messages via social media (given its immediacy and interactivity); and
(e) That the low status of the communication function at the local government level denies communicators access to information to be communicated.
Amongst others, the study recommends that (1) communication should be recognised as a strategic management function in all spheres of government; (2) the use of radio as the primary channel of information should be strengthened; (3) face-to-face communication with citizens should be strengthened; (4) information dissemination should be done in all eleven (11) official languages, including in Braille and sign-language; (5) social media and SMS notification should be included in the government communication policy as one of its official information dissemination channels.Communication Science
M.A. (Communication)
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Kovalski, Simão Luiz. "Compras públicas brasileiras: comércio eletrônico." Master's thesis, 2011. http://hdl.handle.net/10071/4560.
Full textAbstract:
O Presente trabalho de dissertação contextualiza a evolução e as reformas da
administração pública, passando pelos novos conceitos e modelos, como a New Public
Management (Nova Gestão Pública), baseada nas orientações gestionárias das
organizações privadas e o New Public Service (Nova Administração Pública), orientada nas
transformações da gestão profissional e da organização institucional do modelo de
administração Weberiano dos Estados democráticos europeus. Também são abordados os
conceitos de Governança e Accountability, que reforçam as formas democráticas de
relacionamento, entre o Estado e a sociedade, principalmente em países recém saídos de
longos períodos de ditaduras, como o Brasil. Em seguida, contextualiza-se o Governo
Eletrônico, passando pelas iniciativas que contribuíram para a origem da Sociedade da
Informação; com destaque para as Tecnologias da Informação e Comunicação – TICs, nos
avanços do governo e comércio eletrônicos. O foco do trabalho está na análise da legislação
brasileira de compras públicas, no tocante a regulamentação do pregão eletrônico, cuja
implantação permitiu, ao Governo Federal, criar um sistema de Comércio Eletrônico visando
à realização de compras públicas. Por fim, os estudos são sumarizados com uma análise
comparativa dos dois maiores portais de compras públicas: o “Comprasnet” do Governo
Federal e o “Licitações-e” do Banco do Brasil, onde estão elencados os históricos,
quantidades de usuários, volumes negociados, modelos de receitas e custos, certificações e
reconhecimentos recebidos e, em última análise, a existência ou não de maior transparência
e redução de custos para a administração pública na utilização de um portal integrado de
compras públicas.The Present dissertation contextualizes the evolution and reform of public administration, through the new concepts and models such as the New Publical Management, based on the main guide of private organizations and New Public Servic, focused on changes in professional management and institutional organization of the Weberian model os European States’ administration and democracy. There is also a following description about concepts in government and accountability to strengthen the democratic forms of relationship between state and society, especially in countries which are increasing after a long period of dictatorships, such as Brazil. Moreover, “e-government” is then contextualized through the initiatives that contributed to the origin of the information society with emphasis on Information and Communication Technologies – ICTs - in advancing electronic government and electronic trading. The focus of the work is an analysis in Brazilian laws for public bids, concerning the electronic tradings’ regulations, which allowed the Federal Government to implement a system of electronic commerce, in order to conduct bids. Tom summarize, there will be a comparative analysis of the two major publical “e-commerces”, such as: “Comprasnet”, from the Federal Government Bids, and the “licitaçoes-e” from Banco do Brasil. Both of them bring the main methods of bidding, the amount of users, the trading volumes, and the revenue models. They also aim to analysis about the existence or not of greater transparency and lower costs for public administration in the use of an integrated portal for publical electronic trading.
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London, Ray William. "Comparative data protection and security : a critical evaluation of legal standards." Thesis, 2013. http://hdl.handle.net/10500/13859.
Full textAbstract:
This study1 addresses the key information technology issues of the age and
its unintended consequences. The issues include social control by
businesses, governments, and information age Star Chambers. The study
focuses on a comparative analysis of data protection, data security, and
information privacy (DPSIP) laws, regulations, and practices in five countries.
The countries include Australia, Canada, South Africa, the United Kingdom,
and the United States. The study addresses relevant international legal
standards and justifications. This multidisciplinary analysis includes a
systems thinking approach from a legal, business, governmental, policy,
political theory, psychosocial, and psychological perspective. The study
implements a comparative law and sociolegal research strategy. Historic,
linguistic, and statistical strategies are applied. The study concludes with a
next step proposal, based on the research, for the international community,
the five countries in the study, and specifically, South Africa as it has yet to
enact a sound DPSIP approach.LL. D.
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London, R. W. "Comparative data protection and security : a critical evealuation of legal standards." Thesis, 2013. http://hdl.handle.net/10500/13859.
Full textAbstract:
This study1 addresses the key information technology issues of the age and
its unintended consequences. The issues include social control by
businesses, governments, and information age Star Chambers. The study
focuses on a comparative analysis of data protection, data security, and
information privacy (DPSIP) laws, regulations, and practices in five countries.
The countries include Australia, Canada, South Africa, the United Kingdom,
and the United States. The study addresses relevant international legal
standards and justifications. This multidisciplinary analysis includes a
systems thinking approach from a legal, business, governmental, policy,
political theory, psychosocial, and psychological perspective. The study
implements a comparative law and sociolegal research strategy. Historic,
linguistic, and statistical strategies are applied. The study concludes with a
next step proposal, based on the research, for the international community,
the five countries in the study, and specifically, South Africa as it has yet to
enact a sound DPSIP approach.LL.D. (Laws)
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Mikanová, Helena. "Informační politika Evropské unie v době Bangemannových aktivit v porovnání s USA." Master's thesis, 2014. http://www.nusl.cz/ntk/nusl-336650.
Full textAbstract:
(in English) The thesis "Information Policy of European Union in Bangemann's activities period in comparison with USA" is devoted to the Information policy issue applied by the European Union and the United States of America. The thesis structure is defined at the earliest; afterwards the basic terms are followed. The thesis describes the European Union history, which provides context needed to be able to understand the European Union Information policy. The description and evaluation of the European Information policy in Bangemann's activities period in comparison with USA in the same time period and the possibility of mutual utilization of pros of the Information policy of both countries is the aim of this thesis. The following part is occupied with the comparison of EU and USA Information policy at the beginning of 21st century.