Dissertations / Theses on the topic 'Information technology Employees Training of Computer-assisted instruction'

Teacher education programmes are expected to prepare pre-service teachers (PSTs) to use Information and Communication Technology (ICT) in their future teaching and learning practice. However, whether and how PSTs actually integrate ICT in their teaching practice is influenced by many other factors in addition to their own personal background and educational exposure. This study investigates the technologies used and the kind of ICT-related pedagogical approaches adopted by PSTs’ teaching practicum, and to examine how these are influenced by school-level and personal-level factors. Fifteen PSTs assigned in the same teaching practicum group were selected as the focal subjects for this study. The methodological approach taken in this research was multiple case studies, involving in-depth data collection through surveys, interviews, observations and document analysis during various stages of the PSTs’ in seven preschools over two semesters. Findings reveal three pedagogical approaches adopted by the PSTs: 1) teacher-initiated and teacher-directed, 2) teacher-initiated and children-directed, and 3) children-initiated and children-directed. The most frequent pedagogical approach overall was teacher-directed approach. The adoption of children-directed activities was much lower, and children-initiated activities were very infrequent. Similar patterns were found in ICT-related learning activities: a majority of these were initiated and directed by PSTs and only limited opportunities for children to direct the use of ICT. No ICT was used in children-initiated activities. Further analyses reveal that school-level conditions were important in influencing PSTs’ decision-making in relation to ICT use. These conditions include: nature of the curriculum adopted by the school, ICT access, and the mentor teachers’ pedagogical use of ICT. In schools with a greater understanding and adoption of children-centred approaches, PSTs had more opportunities to involve children in using ICT in teacher-initiated and children-directed activities. In structured teacher-centred classrooms, PSTs follow their mentor teacher’s use of ICT, mainly in teacher-initiated and teacher-directed approach. It is found that the mentor teacher played a very important role in demonstrating the pedagogical use of ICT. The study found that personal conditions such as the PSTs’ self-reported personal use of ICT and their competence in using ICT also affected how they used ICT in their practice. While the PSTs had similar ways of using ICT for their own personal activities, they varied in the confidence and competence in pedagogical use of ICT. They all felt confident in using ICT to prepare and present visual learning resources, but were less confident in preparing lessons that involve the use of ICT by children, and even less confident in guiding children’s use of ICT. These findings suggest that in order for teacher education programmes to effectively prepare PSTs for ICT integration, mutual understanding and collaboration with practicum schools and mentor teachers are important. Teacher educators and teacher education institutions are only part of the education ecosystem. Aligned vision and efforts involving policy makers and school leaders at the system and school levels are necessary to create the appropriate conditions for mentor teachers to support PSTs in exploring innovative ways of using ICT in early childhood education.
published_or_final_version
Education
Doctoral
Doctor of Education

Thesis (MTech (Tourism))--Cape Peninsula University of Technology, 2016.
This study investigated the role of ICT in the teaching, training and learning of hospitality students at The International Hotel School (IHS), and was conducted in the form of a case study based on the teaching, training and learning techniques used at the three campuses of The International Hotel School (IHS) in South Africa, and involved purposive and stratified random sampling. It was conducted over an 18 month period, using survey questionnaires, focus group discussions, and interviews. The researcher had, over a considerable period while in the classroom, observed a trend by students to increasingly use the internet to source information while studying, rather than spending time in a classroom being taught the required information. Based on observations of how students chose to learn, the researcher also deduced that there needed to be a shift from traditional face to face teaching and learning in a classroom environment, in order to accommodate the changing learning needs of students. The aim of the research was thus to define the role of ICT within hospitality studies at the IHS and gauge the impact of teaching, training and learning on the current hospitality curriculum, as well as the long- term initiatives within the hospitality field. A sub-objective was to enhance the learning process of students by making use of ICT to assist the learning process and make the learning material more interactive. This would assist both the student and the lecturer. The findings, based on the responses from students and academic staff at the Cape Town Campus of the IHS, and the interviews and focus group discussions with all IHS staff suggest the recognition for a move to the use of ICT’s in the formal educational process at the IHS. The results of the study lead to the recommendations for a change towards the role of ICT in the teaching and learning process.

Managers of public libraries have been presented with a new set of challenges in the day-to-day operations of public libraries. These include their ability to serve as change agents as they manage the use of continuing online distance learning (CODL) for staff. This online tool may provide staff opportunities for on-the-job learning, yet for managers and managerial staff little is known about how the tool impacts their role in light of the changes. This research investigates the perceptions of 103 Northeast Texas Library System managers and managerial staff about their role as a change agent in the use of CODL using an exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) to determine the outcome. Administrators from urban, suburban, and rural public libraries were surveyed using a General Training Climate Scale to explore three constructs: extent of the manager role, manager role, and use of CODL. Data analysis was performed using exploratory and confirmatory analysis to support the theoretical model. An altered model was tested and confirmed through model fit indices.

The South African Police Service (SAPS) as a constituent part of the public service was established to deliver a specific category of services to the public. These services have to conform to requirements that are prescribed by various legislative provisions to promote effective and efficient delivery of public services. The implications of these provisions that are pursued by the study firstly, refer to the emphasis of government on the enhancement of public service delivery, with due consideration given to cost effectiveness and efficiency. Secondly, it refers to government's realisation of the important impact of education, development and training (EDT) on the competency of public service officials with an emphasis on the utilisation of information technology to enhance the effectiveness of EDT. Consequently, the study explores the viability of the utilisation of information technology as a measure to assist EDT interventions within the SAPS of the Eastern Cape Province to equip members of the institution to better fulfil their functions and duties. In this respect the study commenced to ascertain the levels of computer literacy of role-players, access to the appropriate facilities and what the general attitude in the organisation would be towards the utilisation of such an intervention. It was found that the computer literacy levels of role-players may be perceived as a problematic issue in this regard. However, access to suitable facilities was found to be more than sufficient for this intention. Furthermore, role-players agreed that information technology could be optimally applied in the EC SAPS for the mentioned use, thereby portraying an optimistic attitude towards the use thereof to harmonise EDT in the SAPS. The aim of the study has been to develop a model that will incorporate the use of information technology, given the strengths and weaknesses of the SAPS to enhance EDT and learning in the organization.

This thesis examines issues in Australian undergraduate engineering management studies in the context of flexible learning delivery. It is proposed that, within an Australian context: a) the management skills and competencies required by graduate engineers can be determined and classified on a rational basis, permitting an educational focus on those elements most appropriate for graduates; and b) on-line and other computer-based technologies are a practical and effective method for the support of undergraduate engineering management studies. The doctoral project incorporates: • an examination of the nature of engineering management; • a review of the relevant literature establishing the importance of management studies in undergraduate engineering courses; • a review of historical and recent developments in Australian undergraduate engineering management studies; • an investigation of the management skills and competencies required by graduate engineers - based on original research; • an examination of flexible delivery of engineering education - based on professional practice experience; and • an evaluation of case studies of flexible delivery of engineering management education - based on original research and professional practice experience. A framework of ranked classified management skills is developed. Broadly, the ranking framework is generic professional skills, followed by general management skills and technical discipline specific management skills, followed by other professional discipline skills and theoretical skills. This framework provides a rational basis for design of undergraduate engineering management studies. This is supplemented by consideration of the management skills required for the future of engineering practice. It is concluded that undergraduate engineering management education is well suited to delivery and support by on-line and computer-based technology. Recent developments in improved access to the Internet, software systems for on-line collaboration and changes in copyright legislation to create a broad-based right to communication via on-line media have contributed to the facilitation of on-line delivery of teaching and learning. It is noted that though many on-line infrastructure issues have been satisfactorily resolved, higher level issues will emerge as being crucial, including the academic staff development and reward for operating in an online teaching environment and the financial sustainability of on-line development and delivery of courses.

Problem-based learning is an instructional strategy that emphasises active and experiential learning through problem-solving activity. Using gaming technologies to embed this approach in a three-dimensional (3D) simulation environment provides users with a dynamic, responsive, visually engaging, and cost effective learning experience. Representing real world problems in 3D simulation environments develops knowledge and skills that are applicable to their resolution. The Simulation, User, and Problem-based Learning (SUPL) Design Framework was developed to inform the design of learning environments which develop problem-solving knowledge for real world application. This framework identifies design factors relative to the user, the problem-solving task, and the 3D simulation environment which facilitate the transfer, development, and application of problem-solving knowledge. To assess the validity of the SUPL Design Framework, the Fires in Underground Mines Evacuation Simulator (FUMES) was developed to train mining personnel in emergency evacuation procedures at the Challenger gold mine in South Australia. Two groups of participants representing experienced and novice personnel were utilised to ascertain the effectiveness of FUMES as a training platform in this regard. Findings demonstrated that FUMES accurately represented emergency evacuation scenarios in the Challenger mine. Participants were able to utilise existing real world knowledge in FUMES to resolve emergency evacuation problem-solving tasks and develop new knowledge. The effectiveness of the SUPL Design Framework was also demonstrated, as was the need to design learning environments to meet the learning needs of users rather than merely as static simulations of real world problems. A series of generalisable design guidelines were also established from these findings which could be applied to design problem-based learning simulations in other training contexts.

O objetivo deste estudo foi analisar como se dá a integração da tecnologia, ou melhor, CALL – Computer Assisted Language Learning – na sala de aula dos cursos de licenciatura em Letras do estado do Paraná. A Teoria da Difusão de Inovações e o Modelo Esférico de Integração de CALL foram os modelos teórico e analítico que respectivamente nortearam a pesquisa. Este estudo é uma pesquisa de métodos mistos e foi adotado um delineamento explanatório sequencial composto de duas fases distintas: uma primeira fase com abordagem quantitativa e uma segunda fase com abordagem qualitativa. As inferências finais foram feitas a partir dos resultados de ambas as fases do estudo. Analiticamente, o uso da tecnologia na sala de aula não foi considerado um construto unitário, mas sim multifacetado. Com relação ao contexto foram estudadas diferentes instituições de ensino superior, e não apenas uma ou duas universidades. Buscou-se evitar, assim, as limitações metodológicas, analíticas e contextuais comumente encontradas em estudos sobre a integração de CALL. Para a primeira fase quantitativa foi desenvolvido um questionário para coleta de dados. O instrumento foi validado por um painel de especialistas, testado em um estudo-piloto e, por fim, administrado a uma amostra constituída de 152 professores de 33 cursos de Letras de instituições públicas e privadas de todo o estado do Paraná. Análises estatísticas foram feitas para examinar a relação entre os três conjuntos de fatores do Modelo Esférico de Integração de CALL e os usos multifacetados da tecnologia pelos professores dos cursos de licenciatura em línguas do estado do Paraná. Os resultados identificaram quatro usos diferentes e também a influência sobre eles dos fatores individuais, contextuais e da formação prévia em CALL/TICs, mostrando que os fatores individuais e os fatores contextuais são importantes preditores da integração de CALL/TICs. Com base nos resultados da fase quantitativa e fazendo uso da Teoria da Inovação Individual foram selecionados os participantes para a segunda fase. Foram conduzidas 16 entrevistas individuais semiestruturadas. A fase qualitativa aprofundou os resultados quantitativos e explicou os resultados inesperados e sem resposta da fase quantitativa. A integração dos resultados mostrou que além dos fatores individuais e contextuais, aparentemente a formação prévia dos professores em CALL/TICs não deve ser descartada como preditor da integração de CALL/TICs. Foi possível também traçar o panorama atual de CALL nos cursos de Letras do estado do Paraná. CALL ainda está distante da normalização. Descobertas adicionais foram obtidas nas duas fases do estudo. No contexto internacional, assim como no contexto brasileiro, apesar das inúmeras pesquisas sobre CALL, ainda existem lacunas significativas em algumas áreas e percebe-se a necessidade de mais estudos que aprofundem o tema da integração e ajudem a elucidar a relação entre os fatores que levam ou não a integração de CALL. Esta pesquisa sobre a integração de CALL no contexto brasileiro buscou contribuir para que se tenha uma compreensão mais ampla de como lidar com CALL e mostrar caminhos para que a integração ocorra em outros contextos.
The objective of this study was to analyze the integration of technology, or rather CALL – Computer Assisted Language Learning – in the classroom of Modern Languages courses in the state of Paraná. The Diffusion of Innovations Theory and the Spherical Model of L2 Teachers’ Integration of CALL Technology into the Classroom were the theoretical and analytical models that respectively guided the research. This is a mixed methods study that adopted a sequential explanatory design that consisted of two distinct phases: a first phase with a quantitative approach and a second phase with a qualitative approach. The final inferences were made from the results of both phases of the study. Analytically, the use of technology in the classroom was not considered a unitary construct, but rather multifaceted. Contextually, different higher educational institutions, not just one or two universities were investigated. The purpose was to avoid methodological, analytical and contextual constraints commonly found in studies on the integration of CALL. For the first quantitative phase a questionnaire was developed to collect data. The instrument was validated by a panel of experts, tested in a pilot study and, finally, applied to a sample of 152 teachers from 33 Modern Languages courses from public and private institutions throughout the state of Paraná. Statistical analyzes were performed to examine the relationship between the three sets of factors from the Spherical Model and the multifaceted uses of technology by the teachers of undergraduate language courses in the state of Paraná. The results identified four different uses and also the influences of individual factors, contextual factors and prior CALL/ICTs education on the uses of technology, showing that individual factors and contextual factors are important predictors of CALL/ICTs integration. Participants were selected for the qualitative phase according to the results of the quantitative phase and to Rogers’ Individual Innovativeness Theory. Sixteen semi-structured individual interviews were conducted. The qualitative phase deepened the quantitative results and explained the unexpected results and the results that could not be answered in the quantitative phase. The integration of the results showed that in addition to individual and contextual factors, apparently prior CALL/ICTs education should not be dismissed as a predictor of CALL/ICTs integration. It was also possible to provide a clearer picture of CALL in the Modern Languages courses in the state of Paraná. CALL is far from normalization. Additional findings were obtained in the two phases of the study. In international and Brazilian contexts, despite extensive research on CALL, there are still significant gaps in some areas. There is the need for more studies to further investigate the issue of integration and help elucidate the relationship between the factors that lead to CALL integration or not. This research on the integration of CALL in the Brazilian context sought to contribute to a broader understanding of CALL and to show ways for integration to take place in other contexts.

M.Ed.
Information and communications technology (ICT) has an impact on every aspect of our lives. Using ICT has required the development of new knowledge and skills, which also has an impact on facilitators and learners who need many new skills to learn, work and adapt to the ever-changing world. Therefore, successful technology integration into teaching and learning requires learners to have access to an appropriate range of tools and the abilities to analyse, synthesise and present information. Hence, technology integration should be an essential part of an organisation’s learning culture. While ICT has been part of education for over 10 years, its use in teaching and learning, both in educational and corporate environments, often perpetuates instructivist models of education, rather than supporting social tool-mediated knowledge construction. The purpose of this research was to gain an understanding of learning technologies as a tool to design, develop and deliver learning interventions within a corporate environment. The study makes use of an acquisition-participation-contribution framework, which is part of cultural historical activity theory, in order to determine how the Training Department at Discovery has designed and delivered learning and to evaluate learner expectations. This case study made use of quantitative and qualitative research methodologies. The first phase involved the analysis of the organisation’s documents and reports on the strategies deployed within the company. During this phase, the organisation’s annual report, learning strategies, learning technologies strategy and the annual training report were reviewed and analysed. In the second phase of data collection, questionnaires were conducted on 82 participants, who included learners, facilitators and training managers from all business entities within the company. The first part of the questionnaire asked demographical information and the second part was made up of 27 statements relating to the acquisition, participant and contribution framework. These data were analysed statistically to determine how participants rated the importance of each statement in its current state and how they would like to experience it in the future. The last phase of the data collection involved three focus group sessions. Participants in the focus group sessions were from the head office in Johannesburg and a branch in Cape Town. The questions asked in the focus group sessions were designed with the aim of getting a better understanding of the differences in learning expectations of both the Training Department and learners. These data were analysed deductively against the acquisition, participant and contribution framework. Results from both the qualitative and quantitative investigations found differences in what learners want and what the Training Department actually delivered. The results from the questionnaire and focus groups clearly indicated that learners want to experience learning interventions that are social and collaborative in nature. They want to be able to contribute to the learning process. However, the Training Department designed and delivered learning interventions that focused on the distribution and acquisition of knowledge. These results suggest that in corporate environments, the department responsible for the professional development of employees needs to understand the needs of staff better and that learning is not the consumption of information, but is concerned with knowledge production to support individual and collective transformation.

The introduction of e-learning in teaching and learning has necessitated the training of staff members in Information and Communication Technology (ICT). This study focuses on the challenges that staff members, who are the facilitators of learning, experience when undergoing training in ICT. The research design employed a qualitative methodology which involved focus groups from a public university. Data was collected from the participants through semi-structured interviews. The findings indicate that the challenges that staff members experienced during ICT training are related to a lack of computer competence, lack of time, an information overload, the non-involvement of staff in the planning of their training, facilitation limitations, lack of technical support and institutional challenges that involve infrastructure. The study further revealed that the principles of adult learning play a reciprocal role in the staff’s professional developmental challenges. In view of these findings, this study offers recommendations for improving the ICT training of staff members.
Educational Studies
M. Ed. (Adult Education)

Online learning is one of the fastest growing internet resources in the world today and it is expected to become the third most common use of the internet after email and searches. However, whilst the spend on online learning is in the tens of billions of dollars in countries like the United States and the United Kingdom, is this true in South Africa in general and in KwaZulu-Natal in particular? In order to understand the attitude and factors influencing the use of online learning in KwaZulu-Natal, a sample of decision makers was selected from relevant companies in KwaZulu-Natal to provide responses to an online questionnaire. Their responses helped to understand the factors that affect the acceptability of online learning and qualifications in IT departments in KwaZulu-Natal. Relevant companies were identified as those companies that were of medium to large size and had a staff complement of at least one hundred people. The size of the company relates to the total staff complement, not just the staff who make up the IT department. Relevant respondents were also identified as those people who were decision makers within their business with regards to the recruitment and training of IT staff. As limited research has been conducted in KwaZulu-Natal this study was a pilot study using a purposive sample of approximately fifty participants. Respondents were encouraged to suggest other possible candidates to answer the questionnaire. All in all, invitations to complete an online questionnaire were sent to fifty five participants. Of the fifty five participants invited to take part in the study, forty five started the questionnaire and thirty nine completed it. Although there were six people that did not complete the questionnaire their answers to the questions they did answer were deemed relevant to the study and were included in the result set. In analysing the responses of the sample it is interesting to note that online learning is still quite unknown in KwaZulu-Natal. In fact, although the respondents were all decision makers in their organisations, some of them had not considered the use and benefits of online training within their organisations. There also seems to be a systemic misunderstanding of what online training is. One of the main goals of this study was to ascertain what can be done to increase the awareness and understanding of (not necessarily the use of) online training in KwaZulu- Natal.
Thesis (MBA)-University of KwaZulu-Natal, Westville, 2011.

This study is aimed at providing the reader with a detailed description of the readiness of teachers to integrate Information and Communication Technology (ICT) for learning in a selected school in the GautengOnline (GoL) Project, through qualitative research design that used various data collecting methods: Questionnaire, observations and interview. A large number of teachers showed some interest in using ICT learning but had difficulties on how to get started due to the lack of suitable ICT skills. It has been observed that computers in this school are mainly used by a few teachers for administration purposes. Four teacher participants were interviewed individually to find how ready were they to integrate ICT for learning after the GoL training has been completed. The interviews revealed that there was no ICT integration that was taking place in this school due to training that left them with insufficient ICT integration skills and knowledge. The research results provided evidence that there was poor utilisation of ICT integration in this school, though teachers were interested in using computers. The research indicated that many teachers are reluctant to attempt to integrate computers into teaching and learning without ICT teaching assistance. Teaching assistance may only need to be for a limited period until teachers gain confidence and competence, although the need for technical assistance is likely to be permanent. In the literature review, ideas are given on how ICT can be integrated for learning and the aims of ICT integration are also provided for teachers to obtain knowledge of what is required of them in ICT integration. In the final chapter, recommendations for further research are highlighted to make ICT integration possible in this selected school. Lack of skills and knowledge of how to use ICT for learning has led the teachers in this school to take no notice of how learners can benefit in learning with computers.Clearly, there is still a long way to go before some schools and some teachers are able to use computers as effectively and efficiently for teaching and learning. The Gauteng Department of Education and the GautengOnline project will need to ensure that usage of ICT in individual schools and classes does not fall below acceptable ICT standards.
Prof. D. van der Westhuizen

The purpose of this study was to investigate ICT literacy in adult education and training within a public adult learning centre. A literature study was conducted to identify a theoretical framework for a comparative study of different national ICT policies. A qualitative research design was used to conduct an empirical investigation through the use of data collection instruments such as focus group interviews, semi-structured interviews, questionnaires and non-participant observation. Data analysis was conducted, during which various themes emerged, which led to the findings and conclusions regarding the study. Recommendations were made with regard to improving the ICT literacy level in adult education and training. Limitations of the study were described and recommendations for future research were made.
Curriculum and Instructional Studies
M. Ed. (Didactics)

Despite attempts by the South African government in partnership with private sector to equip schools with computers, research has shown that technology integration into teaching and learning is very low. Literature revealed that professional development or capacitation of teachers as the key element in enabling them to utilise technology and integrate it in their teaching practices. The main aim of this study was to design and develop Information Communication and Technology (ICT) instructional tools which were to be used to train teachers in primary schools on how to integrate ICT into teaching and learning. Design research and Instructional design theories were employed in guiding this study. The study used the ADDIE model of Instructional design as a guiding principle in the design and development of the tools. The study is located in the positivist paradigm of exploring reality and the methodology employed in this study was quantitative in nature. The participants were 28 teachers from three primary schools. The sample was purposely selected since the schools were awarded computers after taking part in a water management project. The quantitative data to determine the participants‟ prior knowledge, effectiveness of the solution and the teachers‟ satisfaction with the designed solution were collected by means of two questionnaires administered in two phases: pre- and post- workshop. The results of this study revealed that capacitation of teachers have to lay the foundation for ICT integration into teaching and learning. Giving computers to schools can lead to successful integration once the teachers feel competent to use them. Furthermore, it is crucial that other intervention strategies be explored, to empower teachers. It is recommended that this study be transferred to other similar situations.
Curriculum and Instructional Studies
M. Ed. (Curriculum Studies)

This study investigated the integration of computer-assisted education (CAE) at Butterworth High School. Before 1994, may areas of the Eastern Cape remained neglected as far as education was concerned. However, with the advent of democracy, the new government is giving high priority to education to both the formerly privileged and underprivileged areas. This study investigated the extent to Butterworth High School has integrated CAE into its school curricula and the problems if any, that are preventing this school from becoming a full-fledged CAE school with their possible solutions. To appraise the integration of computer-assisted education at Butterworth High School the Evolutionary Model developed by Miller (1997) was adopted. Recommendations for further integration were made.
Dissertation (MEd (Computer-Assisted Education))--University of Pretoria, 2006.
Curriculum Studies
unrestricted