Journal articles on the topic 'Information systems organisation'
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1
Walton, Paul. "Information Evolution and Organisations." Information 10, no. 12 (December 12, 2019): 393. http://dx.doi.org/10.3390/info10120393.
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In a changing digital world, organisations need to be effective information processing entities, in which people, processes, and technology together gather, process, and deliver the information that the organisation needs. However, like other information processing entities, organisations are subject to the limitations of information evolution. These limitations are caused by the combinatorial challenges associated with information processing, and by the trade-offs and shortcuts driven by selection pressures. This paper applies the principles of information evolution to organisations and uses them to derive principles about organisation design and organisation change. This analysis shows that information evolution can illuminate some of the seemingly intractable difficulties of organisations, including the effects of organisational silos and the difficulty of organisational change. The derived principles align with and connect different strands of current organisational thinking. In addition, they provide a framework for creating analytical tools to create more detailed organisational insights.
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Bunker, Deborah, Karl-Heinz Kautz, and Anne Luu Thanh Nguyen. "Role of Value Compatibility in it Adoption." Journal of Information Technology 22, no. 1 (March 2007): 69–78. http://dx.doi.org/10.1057/palgrave.jit.2000092.
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Compatibility has been recognised as an important element in the adoption of IT innovations in organisations but as a concept it has been generally limited to technical or functional factors. Compatibility is also significant, however, with regard to value compatibility between the organisation, and the adopted IT innovation. We propose a framework to determine value compatibility analysing the organisation's and information system's structure, practices and culture, and explore the value compatibility of an organisation with its adopted self-service computer-based information system. A case study was conducted to determine the congruence of an organisation's value and IT value compatibility. This study found that there was a high correspondence in the organisational structure and practice dimensions; however, there were organisational culture disparities. The cultural disparities reflected the self-service acceptance and training issues experienced by the case organisation. These findings add insight into the problems experienced with value compatibility and the adoption of the information systems, and show the potential use of the proposed framework in the detection of such problems.
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Iyamu, Tiko, and Leshoto Mphahlele. "The impact of organisational structure on enterprise architecture deployment." Journal of Systems and Information Technology 16, no. 1 (March 4, 2014): 2–19. http://dx.doi.org/10.1108/jsit-04-2013-0010.
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Purpose – In many organisations, the alignment between information technology (IT) and business is viewed as an important catalyst for the organisation's effectiveness and efficiency towards achieving a competitive advantage. Yet, a shared understanding between business and IT (the EA included) remains an issue in many organisations. The organisational structure affects the alignment between business and IT units. Conversely, a lack of alignment of both components (IT and business units) impedes organisations' capacity to increase and improve their productivity. Many studies have been conducted in the area of IT, EA and the organisational structure. There is, however, little evidence of work conducted in exploring the interface between organisational structure and EA prior to this study. The paper aims to discuss these issues. Design/methodology/approach – A case-study research approach was employed to investigate the impact of organisational structure in the deployment of EA in organisations. Qualitative data were collected through semi-structure technique. The analysis was carried out, using structuration theory. Findings – The magnified data revealed some of unforeseen factors impeding the success of the EA deployment in the organisation. Originality/value – The work is original, and it has not been submitted or published anywhere else.
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Kwadade-Cudjoe, Francis. "B. IS & MIS Information Systems and Management Information Systems: The backbone, sustenance and accomplishment of modern business." Archives of Business Research 8, no. 2 (March 8, 2020): 143–52. http://dx.doi.org/10.14738/abr.82.7842.
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Information System (IS) has always been mixed up and confused with Management Information System (MIS) by many Information Technology professionals, and even in definitions ascribed to them thereby puzzling many users of Information Technology (IT). It should however, be noted that IS deals with the generality of the process of generating information from data; and MIS is definite about information generation for the use of management to enable them to efficiently / effectively plan, organize, direct, control and govern organisations. Any organisation lacking good IS and MIS for effective management of its functions / activities would be seriously handicapped, and as such could be doomed for collapse. Many modern organisations may be culprits of possessing the needed information for effective management of their enterprise, thereby denying the establishment of achieving its goals. It is a fact that achievement of organisational goals are synonymous with success of the enterprise, and management is required to attain the goals established with the directors of the company.
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Đorić, Igor, Mihajlo Ranisavljević, and Marko Milojević. "Controlling and internal auditing at the Ministry of Defence." Scientific Technical Review 72, no. 2 (2022): 66–70. http://dx.doi.org/10.5937/str2202066d.
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This paper discusses the theoretical foundations and definitions of controlling and internal auditing as tools that help the organisation's management in managing business compliance and business continuity, with the purpose of meeting the organisation's objectives, by assessing the effectiveness of risk management inside the organisation, as well as of control and management. Considering the contemporary trends in organisational management, where the management is faced with frequent crises that require rapid and comprehensive action and response to risks, where internal auditing information is focused on the past, there is a need to implement controlling in organisations to provide help to the management for the future. The aim of this paper is to highlight the need to introduce controlling at the Ministry of Defence in order to improve the work of this organisation and to provide strong support in preventing the existing problems and to develop innovative systems of solutions that go beyond mere financial reporting.
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Al-Azzeh, Jamil. "Information Technologies for Supporting Administrative Activities of Large Organisations." DESIDOC Journal of Library & Information Technology 38, no. 3 (May 4, 2018): 187. http://dx.doi.org/10.14429/djlit.38.3.12620.
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Study describes a specified analytical method and model for the organisational management of a company. The proposed solutions allow for revealing information resources, which can be used to support management decisions adoption and control of plans. Information obtained from programs and information systems of the electronic document flow of organisations were used as data sources. The result of configuration investigation and characteristics of information exchange in information systems can be used as administrative decisions support in the organisation. The conducted research allows for improved approaches to the creation and modernisation of effective information systems of universities. The offered software of administrative activity support allows us to increase the flexibility and adaptability of existing information systems and electronic document flow (program complexes) to increase the efficiency of their operations.
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Ilvonen, Ilona, and Pasi Virtanen. "Preparing for Cyber Threats with Information Security Policies." International Journal of Cyber Warfare and Terrorism 3, no. 4 (October 2013): 22–31. http://dx.doi.org/10.4018/ijcwt.2013100103.
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Contemporary organisations in any industry are increasingly dependent on information systems. Today most organisations are online all the time, and their internal systems are used in environments that are already or easily connected to the internet. The paper analyses cyber threats and their potential effect on the operations of different organisations with the use of scenario analysis. The scenarios are built based on a literature review. One outcome of the analysis is that to an organisation it is irrelevant where a cyber threat originates from and who it is targeted for. If the threat is specifically targeted to the organisation or if the threat is collateral in nature is not important; preparing for the threat is important in both cases. The paper discusses the pressures that the cyber threats pose to information security policies, and what the role of the information security policy could be in preparing for the threats.
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Tsai, August. "An empirical model of four processes for sharing organisational knowledge." Online Information Review 38, no. 2 (February 25, 2014): 305–20. http://dx.doi.org/10.1108/oir-03-2013-0059.
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Purpose – This study aims to introduce an empirical model which incorporates newsgroups, knowledge forums, knowledge assets and knowledge application processes to share organisational knowledge. Therefore it seeks to illustrate an application for integrating knowledge management (KM) into the business process. Design/methodology/approach – The Taiwanese contingent of an international certification body – also a council member of the International Organisation for Standardisation (ISO) – was selected for a case study. A hybrid technology infrastructure was designed and employed to implement the proposed model. Based on knowledge value added validation, the proposed KM model provides a set of new operating systems for sharing knowledge within an organisation. Findings – Although many theories regarding implementation of KM in organisations have been proposed and studied, an application model for practical integration of various modern principles to share organisational knowledge is strategically important. Therefore a model that integrates principal KM applications into the business process, and the measurement of the resulting benefits, has been developed. Originality/value – Knowledge is a valuable asset for an individual in today's economy; nevertheless the acquisition of such an asset relies heavily on knowledge sharing within an organisation. The author has proposed an exclusive hybrid platform with an empirical process model to address innovative approaches and practical values of KM within an organisation.
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Rondón, José Alirio, Félix Antonio Cortés Aldana, and Edisson Zárate Caro. "Enterprise-process: computer-based application for obtaining a process-organisation matrix during strategic information system planning." Ingeniería e Investigación 27, no. 3 (September 1, 2007): 203–9. http://dx.doi.org/10.15446/ing.investig.v27n3.14861.
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A lot of material has been published about strategic information system planning (SISP) methodologies. These methods are designed to help information system planners to integrate their strategies with organisational strategies. Classic business system planning for strategical alignment (BSP/SA) theory stands out because it provides information systems with a reactive role regarding an organisation’s objectives and strategy. BSP/SA has been described in terms of phases and the specific tasks within them. This work was aimed at presenting a computer-based application automating one of the most important tasks in BSP/SA methodology (process-organisation matrix). This matrix allows storing information about the levels of present responsibilities in positions and processes. Automating this task has facilitated students’ analysing the process-organisation matrix during SISP workshops forming part of the Systems Management course (Systems Engineering, Universidad Nacional de Colombia). Improved results have thus arisen from such workshops. The present work aims to motivate software development for supporting SISP tasks.
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Armenia, Stefano, and Francesca Loia. "Integrating Big Data Analytics, Systems Thinking and Viable Systems Approach Towards a Shift from Individual to Collective Intelligence and Collective Knowledge Systems." puntOorg International Journal, Online First (2021): 1. http://dx.doi.org/10.19245/25.05.pij.of.05.01.21.1.
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Purpose – The growing complexity of social systems and the faster technology evolution make central the role of the innovative information technology in complex organisations, geared towards collective intelligence processes among the various social actors and analytical tools. These are able to foster the participant knowledge, manage the feedback through a holistic approach and hence shift organisations from a plurality of voices to an interactive intelligence representing the ultimate identity of the organisation itself. In this regard, the aim of this paper is to offer a model for managing external and internal knowledge in order to support the viability of the organisation (system) in the longer term. Design/methodology/approach – The paper adopts the interpretative lens provided by Systems Thinking, System Dynamics and Viable System Approach (vSa) to investigate the challenging domain of the knowledge and information management for complex systems as organisations. Therefore, a qualitative and interpretative approach is carried out to reflect upon Big Data approaches and Collective Knowledge Systems (CKS), embracing a system perspective. Findings – The proposed conceptual model shows the crucial role covered by the holistic managing of the external and internal knowledge that permits to align the information variety of the organisation to the context and the entities that compose it in order to create harmonic relations. Leveraging on the concepts of vicariance, bricolage and exaptation, several advantages emerge that are correlated to the capacity of the complex system to reach a greater level of survival, by adapting and dynamically evolving itself. Originality/value – The paper shows how Systems Thinking and Viable System Approach can provide deep insights into the field of information technology, evidencing the systems thinking contribution in analysing, understanding and managing dimensions and paths of social dynamics. A contribution to previous studies is provided with reference to themes as Big Data, information and knowledge management.
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Armenia, Stefano, and Francesca Loia. "Integrating Big Data Analytics, Systems Thinking and Viable Systems Approach Towards a Shift from Individual to Collective Intelligence and Collective Knowledge Systems." puntOorg International Journal 7, no. 1 (April 6, 2022): 62–83. http://dx.doi.org/10.19245/25.05.pij.7.1.7.
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The growing complexity of social systems and the fast technology evolution make central the role of innovative information technologies in complex organisations geared towards collective intelligence processes among the various social actors and analytical tools. These are able to foster participants’ knowledge, manage the feedback through a holistic approach and, hence, shift organisations from a plurality of voices to an interactive intelligence representing the ultimate identity of the organisation itself. In this regard, this paper aims to offer a model for managing external and internal knowledge to support the viability of the organisation (system) in the longer term. The study adopts the interpretative lens provided by Systems Thinking, System Dynamics and Viable System Approach (vSa) to investigate the challenging domain of knowledge and information management for complex systems such as organisations. Therefore, a qualitative and interpretative approach has been chosen to reflect upon Big Data approaches and Collective Knowledge Systems (CKS), embracing a system perspective. The proposed conceptual model shows the crucial role played by the holistic managing of the external and internal knowledge that permits the alignment of the information variety of the organisation to the context and the entities that compose it in order to create harmonic relations. Leveraging on the concepts of vicariance, bricolage and exaptation, several advantages emerge that correlate to the complex system’s ability to reach a greater level of survival by adapting and dynamically evolving itself. The ensuing investigation shows how Systems Thinking and Viable System Approach can provide deep insights into the field of information technology, evidencing the systems thinking contribution in analysing, understanding and managing dimensions and paths of social dynamics. A contribution to previous studies is provided with reference to themes such as Big Data, information and knowledge management.
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Coetsee, L. D. "role of the personnel practitioner in the identification and handling of communication problems in organisations." Communicare: Journal for Communication Studies in Africa 3, no. 2 (November 21, 2022): 19–30. http://dx.doi.org/10.36615/jcsa.v3i2.2150.
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The scope of the personnel practitioners' role has, over the past decade, grown from the traditional activities of inter alia, manpower recruitment, selection and training to include organisational diagnoses and maintaining and improving organisational effectiveness and the quality of work life of employees. The complex organisation in which the practitioner has to fulfil these roles, consists of differentiated but interdependent sub-systems linked by resource and information flows. Information can be described as the bloodstream of an organisation and communication channels as the arterial system. To fulfil his role the personnel practitioner has to have means and instruments to gather information on all relevant aspects of organisation and its sub-systems. In this paper the important role of information in organisational functioning and behaviour is described, as well as ways to gather information systematically and how the personnel practioner can use ] this information to maintain and improve organisational effectiveness and the quality of work life of employees
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Omrani, Danesh. "The information organisation." Computing & Control Engineering Journal 2, no. 4 (1991): 161. http://dx.doi.org/10.1049/cce:19910042.
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Ritchie, David. "Managing the gap: Balancing advances in technology with advances in management practice." Australian Health Review 20, no. 1 (1997): 53. http://dx.doi.org/10.1071/ah970053.
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Expenditure on information systems is widely anticipated to lead to improvedmanagement of health care resources. Despite large investments in hardware andsoftware, these expectations are difficult to realise. Part of the difficulty lies in themanner in which information systems are applied to, rather than integrated within,organisations. This paper considers some of the personal and organisational issues thatneed to be addressed to ?manage the gap? in balancing advances in informationtechnology with advances in management practice. The issues identified are consistentwith the concept of a learning organisation dealing with environmental change.Introduction
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Kandjani, Hadi, Amir Mohtarami, Mohammad Reza Taghva, and Amirhossein Eslami Andargoli. "Classification and Comparison of Strategic Information Systems Planning Methodologies." International Journal of Enterprise Information Systems 10, no. 1 (January 2014): 1–10. http://dx.doi.org/10.4018/ijeis.2014010101.
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Strategic planning for information systems remains as one of the top concerns and continues to be a critical issue for many chief information officers and their organisations. Also, a comprehensive review of the recent information systems planning literature reveals that selecting a proper methodology used in developing an information systems plan is one of the success factors related to the success of the IS planning process. Although this individual success factor should have attracted more research and discussions, there have not been enough attempts to create a framework to compare and classify strategic information systems planning methodologies to select a proper method for a specific organisation with its unique requirements, hence a gap in literature. Therefore, the purpose of this paper is primarily to bridge this gap by proposing a conceptual framework to classify strategic information systems planning methodologies to choose the suitable methodology(ies) according to specific requirements of an organisation.
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Jamieson, Rodger, and Richard Szeto. "Impact of Knowledge Based Information Systems on Organisations." Journal of Information Technology 4, no. 3 (September 1989): 145–58. http://dx.doi.org/10.1177/026839628900400304.
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This paper investigates the impact of knowledge based information systems (KBIS) on commercial organisations. A questionnaire and interview format was used to gather information from eleven commercial organisations developing KBIS. Three prime areas were considered, namely knowledge acquisition, knowledge representation, and KBIS development methodologies. For each of these areas, the normative position as expressed in the literature is presented and then compared to the survey findings. Problems involved in the development of KBIS are mentioned as well as developers’ perceptions of the future directions for KBIS within their organisations. Additional information on each organisation is presented in an Appendix in order to provide a richer picture and background to the study. The main preliminary findings are that KBIS have made an impact on organisations in Australia who are willing to make a considerable investment of resources in this new venture. While most organisations are treating this technology as research and development, they believe that the technology will be absorbed into their mainstream information systems in the future. These systems are seen as providing a competitive edge to those organisations willing to make the investment.
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CHUNG, LAI-HONG. "CONTROL IN MNCs: IMPACT OF BUSINESS STRATEGY." Journal of Enterprising Culture 03, no. 01 (March 1995): 103–19. http://dx.doi.org/10.1142/s0218495895000064.
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This paper is directed at the problem of designing an appropriate accounting information and control system for multinational organisations. The organisational context is shaped by factors such as the interrelationships between subsidiaries, the environmental uncertainties, the nationality of subsidiary and the cultural proximity of subsidiary to parent organisation. Moreover, the subsidiaries may be pursuing different business strategies and therefore may require different controls. Hence, strategy must be included as a factor in designing control systems for subsidiaries of MNCs. This paper will focus on the "fit" between various functions of the control system and business strategy in the context of a multinational organisation.
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Burdon, Stephen, Kyeong Kang, and Grant Mooney. "Understanding The Key Attributes for a Successful Innovation Culture." International Journal of Enterprise Information Systems 12, no. 4 (October 2016): 70–82. http://dx.doi.org/10.4018/ijeis.2016100105.
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This paper presents the results and findings of a research project on innovation culture in Australian information technology sector organisations. The primary objective of this study was to establish the determinants of a successful enterprise innovation culture in organisations with a strong industry reputation for radical innovation initiatives. The authors obtained 244 responses from 102 member organisations of the Australian Information Industry Association (AIIA). The survey explored the internal and external characteristics of a successful innovative organisation. Both employees' and competitors' perspectives on “what makes a particular organisation a successful innovator” were the main focus. The authors' findings indicated that the absence of a successful innovation culture is a serious impediment to growth and success. However, preferences for the key innovation culture attributes varied significantly by executive functions, size of the organization and type of ownership structure. Thus, a mix of key innovation attributes should be deployed and tailored to each organisation, based on their industry and strategic objectives.
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Iyamu, Tiko. "The Interplay Between Human and Structure in IT Strategy." International Journal of Technology and Human Interaction 10, no. 1 (January 2014): 83–100. http://dx.doi.org/10.4018/ijthi.2014010106.
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In organisations, human actions and structures are inseparable from processes and activities including in the development and implementation of the IT strategy. IT strategy is often intended to be driven by the organisational vision and strategy to achieve its goals periodically. IT has significant impact on an organisation's success or failure. It therefore does not operate in a vacuum. The issue is not just about information technology, rather, it is the strategic application of technology, including management, which is about people and the processes. The research applied Structuration Theory to examine the types of structures that exist during the development and implementation of IT strategy, and the structures that actually emerge as a result of human action in the computing environment of the organisation and through that, identify its impact. The primary aim of the research was to examine how cultural, policy and personal issues enable at the same time constrain activities in the computing environment during the development and implementation of IT strategy.
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England, Ian, Don Stewart, and Sue Walker. "Information technology adoption in health care: when organisations and technology collide." Australian Health Review 23, no. 3 (2000): 176. http://dx.doi.org/10.1071/ah000176.
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The implementation of advanced information systems is enabling great social and organisational changes. However,health care has been one of the slowest sectors to adopt and implement information technology (IT). This paperinvestigates why this is so, reviewing innovation diffusion theory and its application to both health organisations andinformation technology. Innovation diffusion theory identifies variables that influence the 'innovativeness' oforganisations and the rate at which a technology diffuses. When analysed, these variables show why ITimplementation has progressed at a slower rate in health compared with other industry sectors. The complexity ofhealth organisations and their fragmented internal structure constrain their ability to adopt organisation wide IT.This is further impacted upon by the relative immaturity of strategic health IT which is complicated and unable toshow quantifiable benefits. Both organisational and technological factors lead to the slow adoption of strategic IT. Onthe other hand, localised IT solutions and those providing measurable cost reductions have diffused well.
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Ali, Hisham, Jawad Ahmad, Zakwan Jaroucheh, Pavlos Papadopoulos, Nikolaos Pitropakis, Owen Lo, Will Abramson, and William J. Buchanan. "Trusted Threat Intelligence Sharing in Practice and Performance Benchmarking through the Hyperledger Fabric Platform." Entropy 24, no. 10 (September 28, 2022): 1379. http://dx.doi.org/10.3390/e24101379.
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Historically, threat information sharing has relied on manual modelling and centralised network systems, which can be inefficient, insecure, and prone to errors. Alternatively, private blockchains are now widely used to address these issues and improve overall organisational security. An organisation’s vulnerabilities to attacks might change over time. It is utterly important to find a balance among a current threat, the potential countermeasures, their consequences and costs, and the estimation of the overall risk that this provides to the organisation. For enhancing organisational security and automation, applying threat intelligence technology is critical for detecting, classifying, analysing, and sharing new cyberattack tactics. Trusted partner organisations can then share newly identified threats to improve their defensive capabilities against unknown attacks. On this basis, organisations can help reduce the risk of a cyberattack by providing access to past and current cybersecurity events through blockchain smart contracts and the Interplanetary File System (IPFS). The suggested combination of technologies can make organisational systems more reliable and secure, improving system automation and data quality. This paper outlines a privacy-preserving mechanism for threat information sharing in a trusted way. It proposes a reliable and secure architecture for data automation, quality, and traceability based on the Hyperledger Fabric private-permissioned distributed ledger technology and the MITRE ATT&CK threat intelligence framework. This methodology can also be applied to combat intellectual property theft and industrial espionage.
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Perrott, Bruce. "The sustainable organisation: blueprint for an integrated model." Journal of Business Strategy 35, no. 3 (May 13, 2014): 26–37. http://dx.doi.org/10.1108/jbs-07-2013-0061.
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Purpose – The purpose of this article is to build on the original Dunphy, Griffiths and Benn (2007) model by proposing a new model of organisational sustainability which includes the economic dimension. There is a growing level of interest by senior executives in the role and potential impact that sustainability will have on their organisation’s future strategy and structure. Although management is keenly aware that sustainability is important in their future planning, there is much uncertainty about what level of involvement and commitment they should make towards sustainability endeavours. Design/methodology/approach – This article reviews the existing organisational sustainability change model while building a case to have the important economic strand added to the original change dimensions relating to the human and the environmental strands. Findings – This conceptual paper builds on previous work of sustainability organisational change theorists to produce an enhanced sustainability change model thus proposing a more comprehensive and integrated sustainability stage model that can guide managers in their quest to evolve effective and more sustainable organisations. Originality/value – This is a conceptual paper that builds on previous work of sustainability organisational change theorists to introduce an enhanced sustainability change model that includes the important economic dimension to the widely accepted social and environmental dimensions, thus proposing a comprehensive and integrated sustainability stage model that can guide managers in their quest to evolve effective and more sustainable organisations.
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Scupola, Ada, and Hanne Westh Nicolajsen. "Enterprise Crowdsourcing and Organizational Culture." International Journal of E-Services and Mobile Applications 13, no. 2 (April 2021): 1–20. http://dx.doi.org/10.4018/ijesma.2021040101.
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Although enterprise crowdsourcing systems that aim to harness the collective intelligence of employees for innovation purposes are proliferating, little is known about how they may impact organisations and their culture. To shed light on this problem, this paper conducts a case study to investigate an engineering consultancy's efforts to implement an internal crowdsourcing as part of an effort to change the innovation culture of the organisation. Taking the starting point in the literature on the relationship between IT and organisational culture and enterprise crowdsourcing, this paper underscores the interplay between innovation culture and information technology. The study finds that enterprise crowdsourcing systems can contribute to small changes of the innovation culture of an organisation along several cultural determinants, including behaviours that encourage innovation, communication and knowledge sharing, employees' relationships, support mechanisms, and strategy.
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Blumberg, Malcolm, Aileen Cater-Steel, Mohammad Mehdi Rajaeian, and Jeffrey Soar. "Effective organisational change to achieve successful ITIL implementation." Journal of Enterprise Information Management 32, no. 3 (June 4, 2019): 496–516. http://dx.doi.org/10.1108/jeim-06-2018-0117.
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Purpose Although an increasing number of organisations implement the Information Technology Infrastructure Library® (ITIL®) with the aim to improve provision of information technology services to their customers, a significant number of ITIL implementations do not achieve the expected outcomes. The organisational change strategies of organisations during ITIL implementation initiatives may have an effect on success, but empirical research on this topic is scarce. The paper aims to discuss these issues. Design/methodology/approach A multiple case study methodology comprising successful ITIL implementations in eight large Australian organisations is used. A socio-technical systems approach represented by Leavitt’s Diamond is adopted as a lens to shed light on the attributes of effective organisational change strategies for successful ITIL implementation. Findings This paper identifies organisational change strategies employed by organisations that have effected a successful ITIL implementation. The authors identified that the ITIL implementation required changes to the four components of the socio-technical work system (STS) identified in Leavitt’s Diamond. Changes to one STS component affected other STS components when implementing ITIL; and that effort applied to the STS components did not need to be equal, but appropriate to the requirements of the ITIL implementation and the organisation. Research limitations/implications The sample size of eight ITIL implementation cases studied may limit the generalisation of findings. Practical implications This research provides IT service management researchers and ITIL practitioners, for the first time, information about organisational change strategies as applied to successful ITIL implementations. Originality/value This research has developed novel insights into organisational change strategies and ITIL implementation that had not previously been explored.
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McCosker, Anthony, Xiaofang Yao, Kath Albury, Alexia Maddox, Jane Farmer, and Julia Stoyanovich. "Developing data capability with non-profit organisations using participatory methods." Big Data & Society 9, no. 1 (January 2022): 205395172210998. http://dx.doi.org/10.1177/20539517221099882.
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In this paper, we explore the methodologies underpinning two participatory research collaborations with Australian non-profit organisations that aimed to build data capability and social benefit in data use. We suggest that studying and intervening in data practices in situ, that is, in organisational data settings expands opportunities for improving the social value of data. These situated and collaborative approaches not only address the ‘expertise lag’ for non-profits but also help to realign the potential social value of organisational data use. We explore the relationship between data literacy, data expertise and data capability to test the idea that collaborative work with non-profit organisations can be a practical step towards addressing data equity and generating data-driven social outcomes. Rather than adopting approaches to data literacy that focus on individuals – or ideal ‘data citizens’ – we target the organisation-wide data settings, goals and practices of the non-profit sector. We conclude that participatory methods can embed social value-generating data capability where it can be sustained at an organisational level, aligning with community needs to promote collaborative data action.
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Vatharkar, Sid, Ping Gao, and Vladislav Fomin. "Factors Affecting Business and Information Technology Alignment at the Lower Levels of a Public Organisation." International Journal of Healthcare Information Systems and Informatics 13, no. 3 (July 2018): 35–48. http://dx.doi.org/10.4018/ijhisi.2018070103.
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This article describes how the alignment of business and information technology (IT) strategies impact organisational performance. The alignment involves an entire organisation. However, much of the research has focused on the factors affecting alignment at the senior executive level, and there appears to be less attention placed upon factors that affect the lower operational levels. This article attempts to address this gap in the literature through a case study of a healthcare organisation. Semi-structured interviews with ten employees at an operational level were qualitatively analysed to elucidate factors. Organisational culture, management expectations, communication, and the provision and recognition of skills were identified as main factors that may affect the alignment of business and IT strategies at the lower levels
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Channuntapipat, Charika. "Assurance for service organisations: contextualising accountability and trust." Managerial Auditing Journal 33, no. 4 (April 3, 2018): 340–59. http://dx.doi.org/10.1108/maj-06-2017-1588.
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Purpose A number of organisations outsource their information systems and information technology infrastructure to a type of organisation called a “service organisation”. In the current business environment, where cyber risks are increasing, it is important to have a mechanism to ensure the credibility of these service organisations. This paper, therefore, aims to understand the contextualisation of accountability and trust of related organisations through the use of assurance engagements. Design/methodology/approach This paper is conceptual in nature; however, textual data sources are used to support the theorisation of accountability and trust in the context of companies using service organisations. It uses publicly available assurance reports and related assurance standards for observing the accountability mechanism in practice, to understand the purpose of the assurance. Findings Assurance statements for service organisations mainly provide reputation-based, not contract-based, accountability. Limited access to the assurance reports and limited responsibility of service auditors potentially decrease the degree of this reputation-based accountability. The findings reveal a potential accountability paradox regarding the role of assurance practice, as to whether it serves as a managerial tool to build trust or as an accountability mechanism for stakeholders. Originality/value This paper extends the understanding of accountability and trust in the context of this unconventional form of organisational relationship. It urges more transparency in terms of the accessibility of assurance reports to provide information to wider stakeholders. The findings add to the latent literature on organisational trust and voluntary assurance practice.
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Liukinevičienė, Laima, and Jurgita Blažienė. "The Discourse of the Resilience of Hospitals in the Theoretical Context of the Organisation’s Concept of Resilience and Factors." Socialiniai tyrimai 45, no. 1 (February 20, 2022): 8–35. http://dx.doi.org/10.15388/soctyr.45.1.1.
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Recovery and resilience, the ability to operate under the conditions of uncertainty – these challenges are now becoming the key tasks for each organisation. The research of the organisation’s concept of resilience is primarily linked to ecological sciences, followed by studies in social sciences linked to vulnerability and resilience of social groups, communities, cities, and organizations as systems. The efforts of scientists to develop the analysis, measurement instruments of resilience, observable resilience indicators systems, indices, regional vulnerability maps, development of regional resilience policies, etc. are visible. Scientists indicate that resilience is a complex ability and process and can be defined differently, depending on the contexts, but all of them are united by the notion that it is a positive effect in preparing for or after challenges, that it must be encouraged (Lee et al., 2016). The organisation’s theoretical concept of resilience is not widely developed and there is a lack of information on how organisations become resilient.The research aims to define the concept of organisation’s resilience, its features and factors as well as to reveal the concept of the resilience of hospitals in the theoretical context of the resilience of the organisation. The following research methods were used: the analysis, generalization and systematization of the content of scientific literature, synthesis of ideas based on scientific analysis.The definition of the concept of organisation’s resilience is based on a previous empirical research conducted by Barasa et al. (2018) as well as on the latest scientific insights:
According to Jucevičius et al. (2017), resilience as the ability to regain strength after changes or errors is conceptually different from the concept of robustness, which describes systems that ignore environmental impacts. The resilience of an organization is the intrinsic ability of an organization to maintain and return to a dynamically stable state. It is the maintenance of resources in a sufficiently flexible form to allow them to be spontaneously adapted in the event of an unforeseen threat. Continuous harmonisation of the monitoring of small errors with improvisation provides employees with expert and wider competencies for more flexible adaptation.
The idea proposed by Gricevičius (2019) to link the resilience of the organization to the ability to survive and even thrive during a crisis supports the idea of Gečienė and Raišienė (2019, 2020) that the resilience of the organization should be understood more as a capacity and process than a result, and as adaptation rather than stability (Gečienė et al., 2020).
Insight into the fact that we are constantly strengthening the resilience of organisations by adapting to changes at three levels: the potential of the resources available in the system, participants in the internal communication system and variables, creative and flexible responses to the challenges (Holling and Gunderson, 2002, cited in Gečienė, 2020); that the resilience of the organisation must be perceived as a long-term goal (Litz, 2005, cited in Gečienė, 2020).
Beuran and Santos (2019) consider that three definitions are important in the organisation’s conceptualisation of resilience: resilience as an organisational characteristic; resilience as a result of the organisation’s activities; resilience as an identification of disorders that the organisation can tolerate.
The theoretical concept of organization’s resilience is developed by defining external and internal factors of resilience. The external factors of the resilience of public sector organisations include the following: 1) political factors that directly or indirectly influence organisations’ involvement in a greater focus on the organisation’s sustainable development, unforeseen challenges in the long term; 2) economic factors (e.g. availability of financial resources); 3) technological factors (e.g. availability of hardware and software; digital progress), social factors (e.g. decentralisation as management practice in the public sector, coordination of systems, greater awareness of resilience in society, etc.). Disseminating the experience of business organisations in adapting to challenges in the media has also become a social factor.According to scientific practice (Barasa et al. (2018); Gečienė (2020)), to analyse the passive and active resilience of the organisation, we have divided the internal factors of the organization’s resilience into two groups:
1. Passive or operational, adaptive resilience of the organisation. The factors are as follows: 1) prudent management of public (physical, economic, organisational, social, human) capital, assets held or entrusted with management; management of organisational change management, absorption, adaptability, reconstruction capacity is essential; 2) a balanced organisational routine and structure; 3) management and continuous improvement of internal information and communication systems; 4) management (managerial) practices; 5) organizational culture.2. Active or planned, strategic, otherwise capability-oriented resilience of the organization. The factors are as follows: 1) the organisation’s resilience planning, strategy; 2) the organisation’s external policy focused on strengthening resilience; 3) continuous involvement in the analysis, application, development of managerial innovations; 4) leadership and continuous improvement of the organisation’s resilience competencies.Hospitals are organisations whose management is subject to the same managerial principles as in budgetary institutions in general, and therefore the analyzed resilience features of organizations are also applicable to hospitals. Due to the specific purpose of organisations (human health is one of the most important values, health care is a constitutionally justified objective and public interest) and relevance during the 2020–2021 pandemic, there is an increase in the discourse of the scientific resilience of the health system, driven also by increased interaction between politicians, scientists and medical professionals. The resilience of the health system and individual health care institutions is becoming a priority objective of public policy, and the issue of resilience is linked not only to post-crisis recovery but also to the active prospect of resilience – to be prepared for future challenges. In addition to adaptive and planned resilience in the discourse of health system, science activates a discussion on the concept of everyday resilience, as hospitals have to deal with unforeseen challenges every day, the consequences of which can affect patients.
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Raghunath, K. Madhu Kishore, and S. L. Tulasi Devi. "Effectiveness of Risk Assessment Models in Business Decisions." International Journal of Sociotechnology and Knowledge Development 10, no. 2 (April 2018): 35–53. http://dx.doi.org/10.4018/ijskd.2018040103.
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Survival being the rationale for every organisation, there are infinite dynamics which contribute to every organisations growth and survival. Weighing in all the dynamics available, if organisations have to contemplate on the one which acts as catalyst for ultimate survival it is business decision making process. Risk is an inherent ailment that exacerbates organisational decision making ever since the dawn of industrialization, with their reach proliferating ever since. In the present article, the authors articulate the effectiveness of risk assessment models on key business decisions to testify how risk models operate in isolation and when combined together. Authors also analyse the significant effect risk models have on business decision, which serves as justification for organisational efficiency.
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von Stutterheim, Christiane. "Linguistic structure and information organisation." EUROSLA Yearbook 3 (August 28, 2003): 183–206. http://dx.doi.org/10.1075/eurosla.3.11stu.
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This paper addresses the factors that distinguish very advanced learners from native speakers, investigating the difficulties which arise in overcoming the final thresholds in the learning process. Firstly, it compares different linguistic systems with respect to specific grammaticised categories, showing how these categories relate to patterns of information organisation at text level, with the assumption that the principles underlying these patterns form part of the learner’s linguistic knowledge. Secondly, it demonstrates that L2-learners who master the formal system of the target language to a near-perfect degree still have problems in applying forms in context in accordance with the principles of information organisation which grammaticised forms entail in the target language. The domains investigated are event-time structures. The languages investigated in the empirical study are Algerian Arabic, English, German, Spanish, and Norwegian, and advanced learner languages (English and German).
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Cope, Jacqueline, Francois Siewe, Feng Chen, Leandros Maglaras, and Helge Janicke. "On data leakage from non-production systems." Information & Computer Security 25, no. 4 (October 9, 2017): 454–74. http://dx.doi.org/10.1108/ics-02-2017-0004.
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Purpose This study is an exploration of areas pertaining to the use of production data in non-production environments. During the software development life cycle, non-production environments are used to serve various purposes to include unit, component, integration, system, user acceptance, performance and configuration testing. Organisations and third parties have been and are continuing to use copies of production data in non-production environments. This can lead to personal and sensitive data being accidentally leaked if appropriate and rigorous security guidelines are not implemented. This paper aims to propose a comprehensive framework for minimising data leakage from non-production environments. The framework was evaluated using guided interviews and was proven effective in helping organisation manage sensitive data in non-production environments. Design/methodology/approach Authors conducted a thorough literature review on areas related to data leakage from non-production systems. By doing an analysis of advice, guidelines and frameworks that aims at finding a practical solution for selecting and implementing a de-identification solution of sensitive data, the authors managed to highlight the importance of all areas related to sensitive data protection. Based on these areas, a framework was proposed which was evaluated by conducting set of guided interviews. Findings This paper has researched the background information and produced a framework for an organisation to manage sensitive data in its non-production environments. This paper presents a proposed framework that describes a process flow from the legal and regulatory requirements to data treatment and protection, gained through understanding the organisation’s business, the production system, the purpose and the requirements of the non-production environment. The paper shows that there is some conflict between security and perceived usability, which may be addressed by challenging the perceptions of usability or identifying the compromise required. Non-production environments need not be the sole responsibility of the IT section, they should be of interest to the business area that is responsible for the data held. Originality/value This paper proposes a simplified business model and framework. The proposed model diagrammatically describes the interactions of elements affecting the organisation. It highlights how non-production environments may be perceived as separate from the business systems, but despite the perceptions, these are still subject to the same legal requirements and constraints. It shows the interdependency of data, software, technical infrastructure and human interaction and how the change of one element may affect the others. The proposed framework describes the process flow and forms a practical solution in assisting the decision-making process and providing documentary evidence for assurance and audit purposes. It looks at the requirements of the non-production system in relation to the legal and regulatory constraints, as well as the organisational requirements and business systems. The impact of human factors on the data is also considered to bring a holistic approach to the protection of non-production environments.
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P. P., Bata, Norman A., and Allen D. "Information Sharing Behaviour of Complex and Extended Organisations." International Journal of Business and Management 15, no. 11 (October 20, 2020): 41. http://dx.doi.org/10.5539/ijbm.v15n11p41.
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The information sharing behaviours observed in extended organisations involve the use of dedicated specialised teams and groups. This study presents theoretical evidence, drawing on Activity Theory as an analytical lens, linking specialised teams in such complex and extended organisations to conditions which may lead to information sharing failures. These failures are apparent through tensions and contradictions examined in the activity system which helped in identifying failures in the formal systems and emergent behaviours to (or “intending to”) resolve them. Results from this study show that information sharing behaviours in an extended organisation are driven in part at least by the team’s need and ability to share information with members of the team (formed to) dealing with an information sharing failure resulting in an organisational problem and aimed at achieving a common shared goal in the relationship. There is an established link showing that information sharing in the setting supports and enhances the exchange of ideas and information between partners due to the complementing needs of services thus helping in reducing extension problems and, thereby, providing a coping strategy for the central organisation. Amongst the importance of information sharing in the setting is the ability to forecast uncertainties as a result of better understanding of each partner’s capabilities and strength. Complexity was observed to be a factor that triggers information sharing failure in extended relationships and dependencies. This occurs when there is no congruence between information deliveries amongst all the collaborating partners.
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(Tony) Dunne, A. "Organisational learning in an Australian food industry chain." Journal on Chain and Network Science 7, no. 1 (June 1, 2007): 55–69. http://dx.doi.org/10.3920/jcns2007.x077.
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This paper reports on a longitudinal study that focused on examining the transformational change process undertaken within a major Australian food manufacturing company. Organisational learning is an essential prerequisite for any successful change process and an organisation's ability to learn is dependent on the existence of an environment within the organisation that nurtures learning and the presence of key enablers that facilitate the learning process. An organisation's capacity to learn can be enhanced through its ability to form and sustain collaborative relationships with its chain partners. The results of this study confirm that the process of organisational change is difficult to achieve, takes time, requires dedicated resources and occurs at a differential rate throughout an organisation. The results also demonstrated that the change process had a positive impact on the organisation's ability to build and sustain relationships with its main supply chain partners. The fact that the majority of these relationships remained focused on improving operational alignment and cost reduction indicated that collaborative chain relationships are difficult to establish.
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Gledson, Barry J. "Hybrid project delivery processes observed in constructor BIM innovation adoption." Construction Innovation 16, no. 2 (April 4, 2016): 229–46. http://dx.doi.org/10.1108/ci-04-2015-0020.
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Purpose Exploratory research was undertaken focusing upon an innovation adoption decision taken by a regional UK division of a large international contracting organisation implementing building information modelling (BIM) into their project delivery processes. The purpose of this paper was to gain new insights through observations of the process and analysis of the views of employees about organisational BIM adoption during the implementation stage of the innovation-decision process. Design/methodology/approach Case study research was performed focussing on initial BIM projects delivered by an early adopter organisation. Observations and semi-structured interviews were used as part of a data collection strategy, and an iterative research approach was adopted. Findings During implementation stages of BIM innovation adoption, organisations may have to make use of hybrid project delivery methods on initial adopter projects while also working concomitantly with existing systems, processes and personnel not yet ready to adapt to BIM methodology. Originality/value The work captures previously unseen phenomena of how such an organisation and its staff have adapted to BIM innovation adoption during a programme of organisational change. The identification of hybrid project delivery processes has generated further implications for practice and research into the effectiveness of construction production information management.
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Wanigarathna, Nadeeshani, Keith Jones, Adrian Bell, and Georgios Kapogiannis. "Building information modelling to support maintenance management of healthcare built assets." Facilities 37, no. 7/8 (May 7, 2019): 415–34. http://dx.doi.org/10.1108/f-01-2018-0012.
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Purpose This paper aims to investigate how digital capabilities associated with building information modelling (BIM) can integrate a wide range of information to improve built asset management (BAM) decision-making during the in-use phase of hospital buildings. Design/methodology/approach A comprehensive document analysis and a participatory case study was undertaken with a regional NHS hospital to review the type of information that can be used to better inform BAM decision-making to develop a conceptual framework to improve information use during the health-care BAM process, test how the conceptual framework can be applied within a BAM division of a health-care organisation and develop a cloud-based BIM application. Findings BIM has the potential to facilitate better informed BAM decision-making by integrating a wide range of information related to the physical condition of built assets, resources available for BAM and the built asset’s contribution to health-care provision within an organisation. However, interdepartmental information sharing requires a significant level of time and cost investment and changes to information gathering and storing practices within the whole organisation. Originality/value This research demonstrated that the implementation of BIM during the in-use phase of hospital buildings is different to that in the design and construction phases. At the in-use phase, BIM needs to integrate and communicate information within and between the estates, facilities division and other departments of the organisation. This poses a significant change management task for the organisation’s information management systems. Thus, a strategically driven top-down organisational approach is needed to implement BIM for the in-use phase of hospital buildings.
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Carlucci, Daniela, and Giovanni Schiuma. "Assessing and Managing Organizational Climate in Healthcare Organizations." International Journal of Information Systems in the Service Sector 4, no. 4 (October 2012): 49–61. http://dx.doi.org/10.4018/jisss.2012100103.
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During the past two decades a renewed interest about the role of intangible resources in determining performances of public services organisations has risen. This is particularly valid for HealthCare (HC) services, as they are knowledge intensive services and their performance are closely related, as the vast majority of their outputs, to intangible resources. Recently, scholars have examined the relevance of organisational climate for gathering outstanding performance in HC services. Literature suggests that organisational climate is a multifaceted concept deeply rooted in the intangible domain of an organisation. Several intangible resources intervene to shape organisational climate. Following this, the study shows how Intellectual Capital (IC) provides a useful and fresh frame for analysing intangible components of organisational climate and planning initiatives for their effective management. Especially, the examination of organisational climate through IC lens is proposed both as diagnosing tool for identifying elements which are hindering productivity, effectiveness and quality of HC services, and as tool for supporting managers in designing management initiatives aimed to enhance organisational performances by leveraging organisational climate. The study is based on the Action Research (AR) methodology and illustrates the results of an AR project, carried out at a public hospital.
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Korma, Mesfin, Naveen Kolloju, Harshavardhan Reddy Kummitha, and Mohanad Ali Kareem. "Impact of Organizational Culture on Organisational Performance: A Study on the Employees in Educational Institutions." Business Systems Research Journal 13, no. 1 (June 1, 2022): 138–55. http://dx.doi.org/10.2478/bsrj-2022-0009.
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Abstract Background: The purpose of the paper is to assess organisational culture’s role on the performance of employees in the educational sector. Objectives: The paper seeks to address: what type of organisational culture is contributing to organisational performance, how organisational learning can be enhanced, how team orientation can be encouraged, and technical assistance and innovation can be promoted in developing economies. Methods/approaches: The data was collected from 350 respondents from different educational institutes’ employees of the Garage zone of SNNPR, Ethiopia. Structural equation modelling was used to test the proposed hypothesis. Results: The results showed that organisational dimensions such as organisational learning, team orientation and strategic direction and intent are supported, and it is proved that these dimensions can significantly influence the overall performance of the organisation in the study area, whereas the remaining two dimensions: creating change, and goals and objectives are not supported by their organisations. Conclusions: The study concludes that the culture of creating change can enable organisations to achieve their goals and objectives. Organisations must focus on improving the capability of human resources. Especially, it is compulsory for the employees of the educational institutions as they must adopt technological assistance and other types of knowledge of value to encourage innovative practices in the teaching-learning process.
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Zahari, Afzal Izzaz, Jamaliah Said, and Roshayani Arshad. "The Effect of Internal Control Systems and Procrastination on Public Sector Employees." Indian-Pacific Journal of Accounting and Finance 3, no. 1 (January 1, 2019): 50–64. http://dx.doi.org/10.52962/ipjaf.2019.3.1.65.
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Internal control is a control mechanism that keeps in check the structure for it to operate within the intended parameters and target objectives. The paper offers an overview effectiveness of internal control on whether it achieves the purpose of control the organisation in reducing the laziness in public sector employees. The overall design approach is through the analysis of internal control systems from the Committee of Sponsoring Organisation (COSO) framework. Data was collected through the distribution of questionnaires towards 106 government organisations based on the contents of five components of internal control, which consist of the control environment, risk assessment, control activities, information and monitoring activities. A total sample of 118 government employees returned the questionnaires. Through the analysis of the internal control system, the overview is then observed on whether it would improve overall organisational performance. The study indicated that only a single component of internal control systems (monitoring) is an effective mechanism towards reducing procrastination. The usefulness on whether having strong controls can improve overall organisation performance in the public sector provides a different perspective as government employees have different motivations from private sector employees. The paper contributes towards understanding human behaviour in terms of its reaction towards control systems. It is also from a public sector viewpoint of which internal control effectiveness must be strong in order to increase effectiveness.
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Salmela, Hannu. "Analysing Business Losses Caused by Information Systems Risk: A Business Process Analysis Approach." Journal of Information Technology 23, no. 3 (September 2008): 185–202. http://dx.doi.org/10.1057/palgrave.jit.2000122.
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Increased reliance on computers by many companies and public organisations has generated a business risk for them. For example, problems in systems availability can lead to additional cost in operations, lost revenues and competitive losses. Systematic analyses are needed to avoid such losses. Prior research provides rigorous methods for identifying information systems risks and reducing the likelihood of these risks. The analysis of potential business losses in the user organisations has, however, received only limited attention. The objective in this paper is to investigate methods that can be used in the systematic identification of potential losses in the user organisation. The paper provides a review of prior literature on methods that can be used to analyse and report such losses. One understudied method is business process analysis that entails a systematic analysis of potential losses in different phases of the organisation's core business processes. Action research was used to examine the use of business process analysis as a method to associate information systems availability risk with potential business losses. The analysis was carried out in two different companies, one operating in the paper industry and the other one in the finance sector. The study contributes to research by summarising prior research on the analysis of business losses and by illustrating how the use of one method, business process analysis, assisted the client organisations. Perhaps most importantly, it identifies a new topic that has received very little attention in information systems research, despite its obvious managerial and practical significance.
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Lindgren, Rikard. "Adopting Competence Systems in Fast-Growing Knowledge-Intensive Organisations." Journal of Information & Knowledge Management 04, no. 01 (March 2005): 1–13. http://dx.doi.org/10.1142/s0219649205000980.
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Today, many organisations are reliant on the competence of individual knowledge workers. Information systems to support competence management are thus considered to be vital tools in order to gain competitive advantage. Competence systems are intended to support staff allocation and management of competence by providing firms with competence overviews. This paper presents a qualitative case study of the adoption of such systems in a fast-growing knowledge-intensive organisation. Applying a situated change perspective on organisational transformation, the paper analyses how different changes were managed in the process of competence systems adoption. Building on this analysis, this paper contributes a set of managerial implications for managing the situated nature of such changes in leveraging the use of competence systems. In addition, the paper also discusses how the implications generated apply to the management of knowledge management systems adoption.
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Abu Bakar, Humairath, Rozilawati Razali, and Dian Indrayani Jambari. "Legacy Systems Modernisation for Citizen-Centric Digital Government: A Conceptual Model." Sustainability 13, no. 23 (November 26, 2021): 13112. http://dx.doi.org/10.3390/su132313112.
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Information technology and communication (ICT) plays an important role as a catalyst for organisational development and innovation. However, old information systems that are known as legacy systems often expose organisations to the risk of business failure. These systems are not only impeding the advancement in technology strategy but also hindering the organisations’ business competitiveness. Nevertheless, legacy systems are essential in supporting critical functions in organisations including the public sector and could not be scrapped easily. These systems need to be given a new strength through modernisation to continue providing the best service in line with global trends. Modernisation is a complex task that involves several related aspects. In the context of the public sector, legacy systems involve a complicated information relationship, environment, and culture, while ensuring the citizens are of high priority. The implementation of a digital government represents the transformation of the public service delivery to the citizens that emphasises a citizen-centric design. This study, therefore, aims to address this concern by reviewing the factors involved and suggesting a guideline in the form of a conceptual model to assist in the modernisation of legacy systems for a citizen-centric digital government. Data from the theoretical study were analysed using content analysis. The results show that the legacy systems’ modernisation comprised four main aspects, namely human, process, product, and organisation aspects, with related factors and elements. This model contributes as a reference for the public sector and provides overall guidance in performing legacy systems modernisation.
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Rahman, Mushfiqur, Chima Mordi, and Uzoechi Nwagbara. "Factors influencing E-HRM implementation in government organisations." Journal of Enterprise Information Management 31, no. 2 (March 5, 2018): 247–75. http://dx.doi.org/10.1108/jeim-05-2017-0066.
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Purpose The purpose of this paper is to investigate the factors influencing the implementation of electronic human resource management (e-HRM) in Bangladesh government organisations. Recent research evidence has shown that e-HRM played a significant role in enhancing the performance of human resource (HR) departments in private sector organisations. While similar practices are expected from government domain, there is no empirical research evidence to support this proposition. Given the significant technological advancements today, e-HRM as a strategic tool has grown to encompass seamless functionality to support organisations in providing tactical capability, reducing cost and continuous service improvement as well as the quality of service delivery. Although several private and public sector organisations have implemented e-HRM, its application within government domain in developing regions is limited. This can be attributed to the bureaucratic nature of public sector organisation, which are often slow to adopt changes. Design/methodology/approach The study adopts a qualitative and multiple case study research approach. Findings The findings provide insights into the myth surrounding the lack of and slow implementation of e-HRM among public sector organisation in developing economies but also serve as empirical data for further research. Research limitations/implications The low level in the number of public organisations that have implemented e-HRM applications in developing countries may be responsible for the dearth of empirical studies in this area. The dearth of empirical studies and the need to understand the factors that influence the implementation of e-HRM in public sector organisations led the authors to investigate the factors influencing the implementation of e-HRM in public sector organisation. Practical implications Findings from two case organisations exhibit that such an approach contributes towards more healthy and robust decisions for e-HRM implementation and specifies that it is acceptable by the case study organisations. The findings from this research can serve as a source of understanding the particular context in which the study was undertaken. Moreover, it should serve as a catalyst for understanding organisations in similar socio-politico and economic context. Originality/value This research advances and contributes to the body of knowledge as it examines factors influencing the implementation of e-HRM in Bangladesh public sector organisations and proposes a model for e-HRM implementation in government organisations in developing economies. The e-HRM implementation research presented in this paper extends recognised standards for e-HRM implementation, by bringing together influential factors – benefits, barriers and risks, thus, enabling government organisations in developing nations to produce more vigorous proposals for e-HRM implementation.
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Malatji, Masike, Sune Von Solms, and Annlizé Marnewick. "Socio-technical systems cybersecurity framework." Information & Computer Security 27, no. 2 (June 12, 2019): 233–72. http://dx.doi.org/10.1108/ics-03-2018-0031.
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Purpose This paper aims to identify and appropriately respond to any socio-technical gaps within organisational information and cybersecurity practices. This culminates in the equal emphasis of both the social, technical and environmental factors affecting security practices. Design/methodology/approach The socio-technical systems theory was used to develop a conceptual process model for analysing organisational practices in terms of their social, technical and environmental influence. The conceptual process model was then applied to specifically analyse some selected information and cybersecurity frameworks. The outcome of this exercise culminated in the design of a socio-technical systems cybersecurity framework that can be applied to any new or existing information and cybersecurity solutions in the organisation. A framework parameter to help continuously monitor the mutual alignment of the social, technical and environmental dimensions of the socio-technical systems cybersecurity framework was also introduced. Findings The results indicate a positive application of the socio-technical systems theory to the information and cybersecurity domain. In particular, the application of the conceptual process model is able to successfully categorise the selected information and cybersecurity practices into either social, technical or environmental practices. However, the validation of the socio-technical systems cybersecurity framework requires time and continuous monitoring in a real-life environment. Practical implications This research is beneficial to chief security officers, risk managers, information technology managers, security professionals and academics. They will gain more knowledge and understanding about the need to highlight the equal importance of both the social, technical and environmental dimensions of information and cybersecurity. Further, the less emphasised dimension is posited to open an equal but mutual security vulnerability gap as the more emphasised dimension. Both dimensions must, therefore, equally and jointly be emphasised for optimal security performance in the organisation. Originality/value The application of socio-technical systems theory to the information and cybersecurity domain has not received much attention. In this regard, the research adds value to the information and cybersecurity studies where too much emphasis is placed on security software and hardware capabilities.
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Johannessen, Jon-Arild, and Hugo Skaalsvik. "The development of innovations in organizations: the role of creative energy fields." Kybernetes 44, no. 1 (January 12, 2015): 89–106. http://dx.doi.org/10.1108/k-11-2013-0243.
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Purpose – One problem that many organisations face today in the global economy is that too few ideas are turned into innovations. The purpose of this paper is to show how innovations in organisations may be obtained by means of creative energy fields. Design/methodology/approach – The design employed in the research represents a holistic, change oriented approach to innovation, and the methodology is conceptual where an analytical model is used. Findings – The paper provides arguments that organisations need to develop creative energy fields in order to enhance their innovative capacity and performance. In the paper the construct creative energy field is conceptualised as “a spot in an organisation where a Group of creative individuals collaborate and work together in order to bring to surface new ideas which may fuel innovation processes and Development in organisations”. The paper shows that creative energy fields are influenced by five distinct components; those of making a clear purpose, planning after the results have become apparant, an organisation’s rule breakers, drawing a map that changes the landscape, and igniting the flame of innovation. Furthermore, the findings encompass three conditions which need to be present in an organisation in order to make creative energy fields work. Research limitations/implications – The carried out focuses on the individual organisation which aims to enhance innovation performance. Practical implications – In relation to practical implications, the paper shows, in particular, how an organisation may move into areas of innovation by means of a Lego system of organising. Originality/value – To the authors’ knowledge, the creation and use of a novel construct, that of creative energy fields, represents newness and originality in innovation research at the level of the individual enterprise. Furthermore, the paper contributes to the extant management knowledge of innovation by showing how a Lego system of organising may foster innovation at the enterprise level.
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Wouterse, F., and G. N. Francesconi. "Organisational health and performance: an empirical assessment of smallholder producer organisations in Africa." Journal on Chain and Network Science 16, no. 1 (September 14, 2016): 29–40. http://dx.doi.org/10.3920/jcns2016.x002.
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We use recent data from 253 smallholder producer organisations (SPOs) in Ethiopia, Malawi and Senegal, factor and regression analysis to define organisational health, understand its determinants and relate health to performance. We find that latent health evolves according to a life cycle and that start up incentives and design rules are important determinants of an organisation’s progression through this life cycle. Health, in turn, is found to explain SPO performance measured in terms of profits. Healthier and more profitable SPOs are those with an economic justification at establishment, those initially pursuing defensive objectives and those SPOs that have put in place a strategy for capital formation. More educated presidents contribute to the health of an SPO but it is also shown that when the president of the SPO is female, profits are lower while the organisation is not healthier.
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Assimakopoulos, Nikitas A., and Dimitrios S. Varsos. "A systems approach to alternative paradigms for organisation and organisational change." International Journal of Applied Systemic Studies 6, no. 4 (2016): 302. http://dx.doi.org/10.1504/ijass.2016.10003048.
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Sice, Petia Venkova, Steven Anthony Thirkle, and Suzannah A. Ogwu. "MIKE." International Journal of Systems and Society 5, no. 1 (January 2018): 13–27. http://dx.doi.org/10.4018/ijss.2018010102.
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This article takes an ecological perspective that views management systems and information systems as dimensions of the overall business platform. The concepts of double-loop learning and knowledge creation are found to be useful in contemplating, explaining and evaluating the role of Information Systems in organisations. It is argued that the role of information systems is to support, facilitate and improve the knowledge creation and knowledge implementation processes in the organisation the skills of awareness and reflection need to be enacted within the communication processes of organizations. Dialogue is considered fundamental to learning and creativity.
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Jackson, Ivan F. "Information Systems Planning and Alignment: A Progress Assessment." Journal of Information Technology 4, no. 4 (December 1989): 216–29. http://dx.doi.org/10.1177/026839628900400405.
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This paper examines the ways in which to conduct planning for information services (IS) so that both computing and business problems may be addressed in an integrated fashion. It traces the evolution of IS planning from a more reactive mode, with a steering committee deciding on future directions, to a value-added approach where incremental components of a total IS product are offered to user managers for consideration. This helps overcome problems with the strategic planning process itself which is both incremental and cyclical. The organisation often focuses on a direction, only to change as the economic environment or market conditions change. The IS function consequently must move away from plans set in concrete in spite of implementation difficulties associated with that approach. The problem is one of aligning the IS plan with an often mobile corporate plan. In order to respond to this situation, there has been a move towards a marketing of IS services, so organisations can avail themselves of IS opportunities that are within the capabilities of the IS function to deliver.
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Da Veiga, Adéle. "An information privacy culture instrument to measure consumer privacy expectations and confidence." Information & Computer Security 26, no. 3 (July 9, 2018): 338–64. http://dx.doi.org/10.1108/ics-03-2018-0036.
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Purpose This paper aims to propose an information privacy culture index framework (IPCIF) with a validated information privacy culture index instrument (IPCII) to measure information privacy culture across nations. The framework is based on consumers’ privacy expectations, their actual experiences when organisations process their personal information and their general privacy concerns. Design/methodology/approach A survey method was deployed to collect data in South Africa – the first participating country in the study – to start building a global information privacy culture index (IPCI) and to validate the questionnaire. Findings The IPCI revealed that there seems to be a disconnect between what consumers expect in terms of privacy and the way in which organisations are honouring (or failing to honour) those expectations, which results in a breach of trust and the social contract being violated. Practical implications Governments, information regulators and organisations can leverage the results of the privacy culture index to implement corrective actions and controls aimed at addressing the gaps identified from a consumer and compliance perspective. The validated IPCII can be used by both academia and industry to measure the information privacy culture of an institution, organisation or country to identify what to improve to address consumer privacy expectations and concerns. Originality/value The IPCIF and validated IPCII are the first tools that combine the concepts of consumer expectations and their confidence levels in whether organisations are meeting their privacy expectations, which are in line with the fair information practice principles and the privacy guidelines of the Organisation for Economic Cooperation and Development, to determine gaps and define improvement plans.
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Drew, Rodney. "How the organisation works." Aslib Proceedings 39, no. 7/8 (July 1987): 205–8. http://dx.doi.org/10.1108/eb051056.
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