Dissertations / Theses on the topic 'Information and Communications Technology (ICT)'
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1
Healy, Mike. "Alienation and information communications technology." Thesis, De Montfort University, 2014. http://hdl.handle.net/2086/11007.
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This study explores the contradiction of the heart of ICT: the technology presents to us all manner of possibilities yet it habitually fails to deliver on those promises. This failure is often seen as arising from either a problem with the technology or end-user proficiency. Thus better technology and/or more effective end-user education are seen as the solutions. This study is based on the premise that such approaches are inherently faulty and explores how applicable notions of alienation can be in researching the contradictory nature of ICT. By using a critical realist methodology allied to tools available through PAR, this investigation engaged with participants in three distinct settings: ICT professionals; scholars concerned with researching the ethical/societal implications of ICT; and a group of pensioners living in South East London, UK. The research interrogated the literature concerned with themes of alienation and ICT to show there is a consensus that something called alienation does exist but that the term is used as a poorly defined descriptor of dissatisfaction with ICT. It also revealed that minimal research in the subject area has been undertaken using theories of alienation and none which involve multiple settings. The thesis makes an original and distinct contribution to the field by utilising one approach to alienation, that presented by Marx, in three seemingly disconnected settings to draw out the underlying commonalities shared by participants of these settings. In doing so, the findings challenge widespread assumptions about end-user experience of ICT and offer new insights into the much mentioned but little understood alienated way we experience ICT. Moreover, the thesis, in moving beyond description of alienation, to reveal the genesis of the condition, indicates the inadequacy of simply using the term alienation as an ill-defined label to describe people’s experiences of ICT. It argues for embracing a more rigorous approach to the issue to realise the significant potential offered through investigating and applying theories of alienation in research. Additionally it advances knowledge in the area by emphasising shared experiences of user groups which has considerable implications for future research. Finally the thesis is unique in highlighting the prospective benefits to be realised by researchers in adopting a CR methodology working in tandem with PAR methods in ICT research.
2
Selinger, Michelle Sandra. "The influence of information and communications technology on pedagogy." Thesis, University of Warwick, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.369470.
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Wong, Chee Kong. "Information and communications technology (ICT), productivity and economic growth in China." UWA Business School, 2007. http://theses.library.uwa.edu.au/adt-WU2008.0009.
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In the current literature on productivity and economic growth, many studies have explored the relationship between information and communications technology (ICT) and growth. In these studies, ICT capital stock is treated as an individual input in the production process that contributes to output growth. In fact, ICT is found to be a key driver of productivity growth in the developed economies. However, few empirical studies deal with China which has in recent years become one of the world's largest ICT markets and production centres. The lack of empirical work in this field contrasts sharply with the wealth of literature which presents background and descriptive studies of China's high technology sectors that include the telecommunications, the computer and the Internet sectors. This dissertation attempts to fill the void in the literature by examining the role of ICT in China's economy over the past two decades. It aims to develop a framework which emphasizes ICT as a production factor and apply it to interpret China's economic growth. The dissertation contributes to the empirical literature by focusing on the following core aspects underlying the linkage between ICT and economic growth. First, it attempts to estimate the size of China's ICT capital stock using the perpetual inventory method. Second, based on such estimates, the dissertation measures the contribution of ICT to China's economic growth by means of a production function model that segregates ICT from all other forms of capital. Third, the dissertation examines the impact of ICT on technical efficiency in China's regions by applying a stochastic frontier model. Lastly, the dissertation looks at the demand aspect of the ICT industry by estimating and projecting demand for ICT services, namely, the telecommunications and computer markets in China. According to this study, ICT capital is found to be a positive driver for the Chinese economy, and is responsible for about 25% of the country's economic growth, although the percentage varies at different periods. ICT capital is also found to have a positive and significant impact on technical efficiency in the Chinese regions. However, the disparity between the coastal and inland regions in terms of technical efficiency scores is found to be very wide, due to the bulk of ICT investment going into the municipal cities and coastal provinces. It is also found that China may be facing the beginning of a period of strong productivity growth driven by increased investment in ICT, especially innovative investment. Furthermore, projections of demand show that the majority of Chinese citizens will have access to a fixed-line telephone or the mobile phone in five years from now, while about half of the Chinese population is expected to use the computer by 2010.
4
Pazi, Shaban M. "Cost-effective Information and Communication Technology (ICT) infrastructure for Tanziania." Thesis, University of Sussex, 2010. http://sro.sussex.ac.uk/id/eprint/6272/.
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The research conducted an Information and Communication Technology (ICT) field survey, the results revealed that Tanzania is still lagging behind in the ICT sector due to the lack of an internationally connected terrestrial ICT infrastructure; Internet connectivity to the rest of the world is via expensive satellite links, thus leaving the majority of the population unable to access the Internet services due to its high cost. Therefore, an ICT backbone infrastructure is designed that exploits optical DWDM network technology, which un-locks bandwidth bottlenecks and provides higher capacity which will provide ICT services such as Internet, voice, videos and other multimedia interactions at an affordable cost to the majority of the people who live in the urban and rural areas of Tanzania. The research analyses and compares the performance, and system impairments, in a DWDM system at data transmission rates of 2.5 Gb/s and 10 Gb/s per wavelength channel. The simulation results show that a data transmission rate of 2.5 Gb/s can be successfully transmitted over a greater distance than 10 Gb/s with minimum system impairments. Also operating at the lower data rate delivers a good system performance for the required ICT services. A forty-channel DWDM system will provide a bandwidth of 100 Gb/s. A cost analysis demonstrates the economic worth of incorporating existing optical fibre installations into an optical DWDM network for the creation of an affordable ICT backbone infrastructure; this approach is compared with building a completely new optical fibre DWDM network or a SONET/SDH network. The results show that the ICT backbone infrastructure built with existing SSMF DWDM network technology is a good investment, in terms of profitability, even if the Internet charges are reduced to half current rates. The case for building a completely new optical fibre DWDM network or a SONET/SDH network is difficult to justify using current financial data.
5
Twining, Peter William Richard Scott. "Enhancing the impact of investments in 'educational' ICT." Thesis, Open University, 2002. http://oro.open.ac.uk/50663/.
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There has been a substantial level of investment in ICT in education over the last thirty years, but it has failed to have a proportionately large impact on learning. The purpose of this research was to identify ways of enhancing the impact of future investments in ICT in education. A proposition about one way to do this emerged from the literature. Empirical examination of this proposition highlighted deficiencies in the model and suggested that developing a framework for describing computer use in education would be a more productive approach. Existing frameworks were examined in the light of the data from the first three case studies, revealing significant weaknesses with them. This analysis resulted in the development of a set of criteria for evaluating frameworks for describing computer use in education. A new framework, the Computer Practice Framework (CPF), was then devised, based on key dimensions evident within the first three case studies. The CPF was evaluated against the criteria through further fieldwork in schools and higher education. This led to the refinement of the CPF and indicated that using it as a conceptual framework for thinking about computer use in education could help to create shared visions of the purposes underpinning investments in computer use in education. Using the CPF to support vision building, school development, curriculum planning, communication and shared understandings can enhance the likelihood of such investments having their intended impacts. The development of the CPF thus represents an original contribution to the field, which has the potential to enhance the impact of investments in ICT in education.
6
Santangelo, Grazia D. "Multi-technology, multinational corporations in a new socio-economic paradigm based on information and communications technology (ICT) : the European ICT industry." Thesis, University of Reading, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.288032.
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Brooks, Clive. "The effect of information and communications technology (ICT) on franchisee to franchisor relationships." Thesis, Bournemouth University, 2012. http://eprints.bournemouth.ac.uk/20999/.
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Throughout the franchise industry, franchisors are increasingly introducing information and communications (ICT) technology into their franchise networks in attempts to save costs and increase efficiency, and are subsequently replacing their franchise support managers and preexisting, socially-rooted franchisor-to-franchisee relationships with computers. Because large and complex ICT franchise support and reporting systems are costly, it is vital for franchisors to be able call upon sound empirical research, of which there is currently a paucity, to assist them in judging whether such expensive technology-driven ICT strategies are likely to be worth the cost and effort, and indeed if they are, how to subsequently prepare for and handle any resulting changes in their relationships with their networks of franchisees. Even though there is rapidly escalating use of ICT systems in franchising worldwide, very little has been written about the way that such technological deployment within the industry has modified or affected the franchisee to franchisor relationship and network profitability. Therefore, this work seeks to make a contribution in this area. Multiple sources of data were collected (interview, observation and Intranet materials). Semistructured interviews were held with the CEO’s of two United Kingdom franchise systems, and with twenty-eight franchisees from one of these systems. The interviews were tape-recorded. Intranet materials made available by the case companies included franchise agreements, operations manuals, various Intranet resource files and other online management information. Visits to the Head Offices of both franchise systems provided the opportunity for direct observations and an understanding of the operating norms of the businesses. The initial interviews were transcribed and coded using Grounded Theory procedures, and then multiple follow-up interviews with fifteen of the franchisees were completed over a twelve-month period enabling the developing process of focused coding, conceptual categories and theoretical sampling to be carried out, which resulted in a Theory of Franchise Remote Control being revealed. The content of the resultant theory was then viewed through the context of extant franchising, relationship marketing and B2B literature. The results of this empirical grounded theory study, unusually carried out from the franchisee perspective, shows that franchisors must crucially recognise that virtual support delivered through an ICT system via online methods such as electronic updates, knowledge bases and email, plus a change in strategy to one of offering reactive rather than pro-active assistance, does not automatically result in successful technological implementation, however expensive or competent the ICT system is. Through the development of a complex Theory of Franchise Remote Control, this thesis reveals that for every time and cost-saving technological advance deployed through the ICT for their own benefit and ease, franchisors must advance a balancing social benefit for their franchisees. Equally importantly, franchisors embarking upon ICT introduction must understand that franchisees will accept newness and change only if they continue to feel valued. Valuing cannot be demonstrated through electronic means alone. It must be operationalised though the mechanisms of social bonding and the recognition of success.
8
Kapatamoyo, Musonda V. "Information and Communications Technology (ICT): An Analysis of Zambia's ICT Policy Initiatives and the Role of Multilateral Organizations." Connect to resource online, 2007. http://www.ohiolink.edu/etd/view.cgi?ohiou1179332141.
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Tam, Sze-ying. "The development of the information and communications technology (ICT) industry in China, 1995-2005." Click to view the E-thesis via HKUTO, 2006. http://sunzi.lib.hku.hk/hkuto/record/B36549265.
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Cetinkaya, Yalcin. "Information And Communication Technology Education In Primary Schools: Students." Master's thesis, METU, 2008. http://etd.lib.metu.edu.tr/upload/12610180/index.pdf.
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This study aimed to provide a general picture of ICT education in primary schools. Through this aim, students&rsquoperceived ICT competencies, their attitudes towards the ICT course, the characteristics of the teaching-learning process in the ICT course, the deficiencies of the IT classrooms and the effectiveness of the ICT Student Workbook were analyzed. This study was designed as a cross-sectional survey study. In order to collect the data, a self-reported questionnaire consisted of 63 items was developed by the researcher. The sample consisted of 442 Grade 8 students in 11 primary schools located in the metropolitan area of Izmit. Both descriptive and inferential statistics were utilized to analyze the data. Multivariate Analysis of Variances with Pillai&rsquo
s Trace test was employed to investigate whether the significant differences among dependent variables across independent variables existed. Results of the study indicated that primary school students generally perceived themselves competent in ICT tasks and they had favorable attitudes towards the ICT course. Significant differences were found in students&rsquo
perceived ICT competencies and attitudes with respect to gender, educational background of parents, computer ownership and availability of home assistance related to the ICT course. This study also revealed several obstacles which prevent taking full benefits of IT classrooms, and problems with the implementation of the new ICT program.
11
Card, Antony. "Teachers' perceptions of using ICT (Information and Communications Technology) in the further education classroom." Thesis, University of Southampton, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.409853.
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Tam, Sze-ying, and 譚思映. "The development of the information and communications technology (ICT)industry in China, 1995-2005." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2006. http://hub.hku.hk/bib/B36549265.
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Yaacob, Raja. "Information Communication Technology (ICT) adoption in a Malaysian political party." Thesis, University of Manchester, 2011. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.549331.
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Hutchings, Chelsea Elizabeth. "Spousal Connectedness and Information and Communication Technology Use." BYU ScholarsArchive, 2012. https://scholarsarchive.byu.edu/etd/3433.
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To meet the purpose of the study, three hypotheses were tested: First, it was predicted there was a relationship between spousal connectedness and personal and spousal ICT (information and communication technology) device usage; second, it was predicted satisfaction with personal or spousal ICT device usage were mediators of the primary relationship between spousal connectedness and ICT device usage; and third, it was expected communication moderated the relationship between spousal connectedness and personal ICT device usage. A representative sample of married adults (n=208) were sampled. Personal and spousal ICT device use, satisfaction with personal and spousal ICT device use, spousal connectedness, and communication were measured and the resulting data analyzed. Regression analyses and path analyses were performed to test the hypotheses. The first and third hypotheses were found to be significant, but the second was not. The negative relationship between personal ICT device use and spousal connectedness indicates that as ICT device use increases, connectedness decreases. Communication, however, was shown to buffer this relationship. Data indicated that the more a person recalled communicating with their spouse, the less prominent was the relationship between their personal ICT device use and spousal connectedness.
15
Sherlock, Martin. "A case study reviewing the integration of ICT across the curriculum in the primary school." Thesis, Ulster University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.250402.
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Yee, Dianne L. "Leading, learning, and thinking with information and communication technology, ICT, images of principals' ICT leadership." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape7/PQDD_0017/NQ47921.pdf.
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Sen, Rumela. "Transformation of humanitarianism the role of information and communication technology [ICT] /." Click here for download, 2009. http://proquest.umi.com/pqdweb?did=1786804491&sid=3&Fmt=2&clientId=3260&RQT=309&VName=PQD.
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Hollow, David. "Evaluating ICT for education in Africa." Thesis, Royal Holloway, University of London, 2010. http://repository.royalholloway.ac.uk/items/41e8820a-cde2-5f79-4bce-4e0b9cd149e8/8/.
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This thesis is situated at the intersection between the three themes of education in Africa, impact assessment, and Information and Communication Technologies (ICTs). Specifically, it seeks to develop a critique of current practices regarding monitoring and evaluation of ICT for education within Africa, and explores plausible alternatives to such practices that would make the benefits of education and technology more available and structured towards the poor and marginalised. Two participatory case studies of ICT for education programmes in Malawi and Ethiopia were used as the main empirical focus for the research. These involved working in partnership with implementing organisations, whilst simultaneously abstracting myself so as to evaluate the evaluation process and assess the underlying reasons for what was occurring. These case studies were supplemented by three international participatory workshops and a pan-Africa survey of ICT for education practitioners. The findings from the empirical work are examined within four analytical contexts. The first of these analyses the different methodological approaches employed in the case studies and considers the limitations and opportunities encountered. The second focuses on the role of partnerships within ICT for education programmes, especially in regard to their impact in defining the nature of monitoring and evaluation processes. The third investigates the marginalising of pedagogy within many ICT for education programmes, especially in regard to educational outcomes. The fourth explores the significance of aspiration within technology related development initiatives, focussing on consequences for effective impact assessment. The applied nature of the research emphasises the need for both critical rigour and innovative alternatives in assessing ICT for education in Africa. This thesis concludes by demonstrating the ways in which monitoring, evaluation and impact assessment can be positively reframed in the light of the research findings to emphasise process, participation, capacity enhancement, and the centrality of education.
19
Martins, Henrique Manuel Gil. "Use of mobile Information Communication Technology (ICT) devices in clinical settings." Thesis, University of Cambridge, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.614177.
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Alkhawaldeh, Mustafa. "Information and communication technology (ICT) : practice within Jordanian early years education." Thesis, Swansea University, 2014. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.678628.
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This study investigates the current status of integration and implementation of ICT practice in Jordanian kindergartens, stakeholders' understanding of policy recommendations for ICT integration, obstructions to the implementation of ICT practices in ECE, and the types of ICT practices used in ECE and their effects on children's development.
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Burgan, Owen T. S., and burgan@internode on net. "Helping teachers surf the Information and Communication Technology tsunami." Deakin University, 2001. http://tux.lib.deakin.edu.au./adt-VDU/public/adt-VDU20040423.163355.
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A range of factors, both internal and external, is creating changes in teaching and
teachers professional lives. Information and Communication Technology (ICT) is
just one of the major changes impacting on the teaching profession. As teachers face
intense pressure to adapt to this tsunami, this study aims to investigate ways in which
teachers can be helped. In South Australia, where this study is set, all teachers in
Government schools are expected to be
"ICT Smart", i.e. able to use appropriate
forms of ICT to enhance the teaching and learning environment of their classrooms.
From the researchers involvement for over a decade in professional development for
teachers, and from visits to many schools, it appears that numerous teachers have not
reached this standard. The greatest need is in Reception to Year 7 schools where the
average age of teachers is nearly 50. Because no state-wide data exists, this study is
intended to establish if there is a problem and if there is, to identify specific needs
and offer possible solutions.
The study is comprised of four parts: Part A, the Introduction gives an overview of
the inter-relationships between these parts and the overall Folio. It establishes the
setting and provides a rationale for the study and its focus on Professional
Development in Information and Communication Technology. Part B, the Elective
Research Studies, follows the writers involvement in this field since the 1980s. It
establishes the theme of "Moving best practice in ICT from the few to the many"
which underlies the whole study. Part C, the Dissertation, traces the steps taken to
investigate the need for professional development in ICT. This is achieved by
analysing and commenting on data collected from a state-wide survey and a series of
interviews with leading figures, and by providing a review of the relevant literature
and past and existing models of professional development. Part D, Final Comments,
provides an overview of the whole Folio and a reflection on the research that has
been conducted.
The findings are that there is widespread dissatisfaction with existing models and
that there is an urgent need for professional development in this area, because nearly
20% of teachers either do not use computers or are considered to be novice users.
Another 25% are considered to be below not yet "ICT Smart". Less than 10% of ICT
co-ordinators have a formal qualification in the field but more than 85% of them are
interested in a Masters program.
The study offers solutions in Part B where there is a discussion of a range of
strategies to provide on-going professional development for teachers. Chapter 9
provides an outline of a proposed Masters level program and offers suggestions on
how it could be best delivered. This program would meet the identified needs of ICT
co-ordinators.
The study concludes with a series of recommendations and suggestions for further
research. The Education Department must address these urgent professional
development needs of teachers, particularly those in the more remote country
regions. There needs to be a follow-up survey to establish to what extent teachers in
South Australia are now "ICT Smart
".
22
Younie, S. E. "The integration of information and communications technology (ICT) into teachers' professional practice : the cultural dynamics of change." Thesis, De Montfort University, 2007. http://hdl.handle.net/2086/4156.
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Watkins, Kristen D. "Effective policymaking for developing ICT industries : lessons from three African governments' approach to information and communications technology." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/73832.
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Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 2012.Cataloged from PDF version of thesis.
Includes bibliographical references (p. 83-89).
This thesis studies the effect of different information and communication technology (ICT) policies on the performance of the ICT industry in a given country. Many developing country governments are in the process of focusing more on developing their ICT industries as a mechanism to improve economic development levels in their country. In order to analyze effectiveness of policies, six main policy levers are compared: competition level of the industry, ICT regulatory bodies, privatization level of the industry, universal access initiatives, ICT education initiatives, and infrastructure development and coordination. By looking at each of these policy levers in the three countries of study, Rwanda, Uganda, and Zambia, certain policies seem to emerge as more important and effective than others. Competitiveness of the industry seems to be a large determinant in usage rates within the country of the internet and mobile phones, and an active regulatory body is imperative to future sustainable growth in the industry. Initiatives that address equity of access and improve ICT literacy have a small effect on usage rates; due to the fact that these initiatives are relatively recent, it is expected that these projects will have a larger effect on future usage rates in each country. In sum, this thesis contributes to a topic that has seen little academic research but has massive implications for the economic future of a country; ICT is critical to successful business in the new digital age, and proper ICT policies can help countries accelerate their economic development.
by Kristen D. Watkins.
M.C.P.
24
Dlodlo, Nomusa, and Gugu Khalala. "Demystifying the shrinking pipeline of women in ICT education and careers : a South African case study." Journal for New Generation Sciences, Vol 6, Issue 2: Central University of Technology, Free State, Bloemfontein, 2008. http://hdl.handle.net/11462/503.
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Published ArticleThis research is an attempt to verify certain myths surrounding the causes for the low numbers of women participating in Information and Communication Technology (ICT) education and careers through both qualitative and quantitative analyses. The paper approaches this issue through the experiences of women in an ICT workplace in comparison with those of men in the same workplace. This investigation was conducted in the form of case study at South Africa's Advanced African Institute for ICTs – the Meraka Institute. The research found that the ICT environment was engendered, with women representing only a small percentage of the staff. This is because of a weakness in the school curriculum which does not expose large numbers of girls to ICTs at an early age, and does not give adequate support at university and college levels to learners who have come out of such an environment.. Although women are just as capable as men in the ICT workplace, building self-confidence in their abilities to perform well on the job could help in retaining them. The research found that those women who are already in the ICT market are happy and do perform as well as their male counterparts irrespective of their family commitments, long working hours and the demand for networking opportunities. Happiness in the ICT workplace among female employees is determined by a combination of factors such as levels of remuneration, output potential and management style. To improve women's participation in this workplace, there is a need to improve policies for recruitment and on-the-job training and sometimes even adopting affirmative action to provide better-balanced gender representation.
25
Krupa, Frédérique. "Girl Games : gender, technology and design for women’s recruitment in Information and Communication Technology (ICT)?" Thesis, Paris 1, 2018. https://ecm.univ-paris1.fr/nuxeo/site/esupversions/dd3e6426-fd66-4db2-add5-56476ec75bf6.
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Cette thèse se concentre sur le genre, le design et la technologie à travers l'artefact des jeux vidéo - les produits de la culture d'ingénierie masculine, et le lien de genre entre ceux qui font les jeux vidéo (Production) et ceux qui les jouent (Réception). Ma recherche porte sur l'industrie du jeux vidéo consacré aux pré-adolescentes qui, il y a 20 ans, était le site de l'entreprenariat féministe espérant remédier au déséquilibre entre les sexes dans les TIC. Si la parité a été atteinte dans la consommation des médias, la production technologique reste délibérément une quête masculine. Cette étude constructiviste en trois phases commence par les préférences personnelles (MBTI) et l'orientation de rôles sexués (BSRI) des femmes dans le développement des jeux, en soulignant leur résistance aux stéréotypes de genre, et se termine par une étude ethnographique des enfants jouant à des jeux vidéo indépendants et non sexistes dans un programme extrascolaire à Paris. Utilisant la sémiotique pragmatique, cette thèse soutient que les croyances et habitudes des stéréotypes négatifs de genre et de technologie sont le principal obstacle à la diversité des genres dans les TIC - limitant le nombre de femmes désirant transgresser les normes de genre dans les professions masculines — et créant une prophétie auto-réalisatrice à travers la socialisation du genre par les parents qui réifient la croyance dans les compétences technologiques masculines tout en développant un accès et un encouragement technologiques inégal entre les sexes. La thèse se termine par de l'heuristique de conception pour la neutralité de genre dans les expériences numériques des enfantsThis dissertation focuses on gender, design and technology through the artifact of video games — technology products of masculine engineering culture, and the gendered link between those that make video games (Production) and those that play them (Reception). My research examines a sector of the video game industry devoted to pre-adolescent girls, which 20 years ago was the site of feminist entrepreneurship hoping to remedy the gender imbalance in ICT (Information and Communication Technology). While parity has been achieved in media consumption, technological production firmly remains a masculine pursuit. This three-phase constructivist study begins with the personality preferences (MBTI) and sex-role orientation (BSRI) of women in game development, highlighting their exceptional resilience to gender stereotypes, and concludes with an ethnographic study of children playing independent, gender-neutral video games at an afterschool program in Paris. Using pragmatic semiotic epistemology, this dissertation argues that the belief-habits of negative gender and technology stereotypes are the principal roadblock to gender diversity in ICT – limiting the number of women willing to transgress gender norms into masculine professions and creating a self-fulfilling prophecy through parents’ gender-socialization that reifies the belief in masculine technological passion and skill while developing unequal gendered technological access and encouragement. The dissertation concludes with strategies for gender-neutralizing technology, including design heuristics for gender neutrality in children’s digital experiences
26
Mdlongwa, Edward Thabani. "Information and communication technology (ICT) and enhanced learning at Pearson High School." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/d1011595.
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The advent of the 21st Century has seen a number of technological developments which affect almost every spectrum or aspect of our lives. Castells (2001) likens the power of ICT to the impact that access to electricity and clean running water in a community have had on human development. In the field of educational, information and communication technology (ICT) has become a core part in helping to improve the efficiency and productivity of both teaching and learning of any particular subject (Fallows and Bhanot, 2002).The aim of this study was to investigate to what extent ICT had enhanced learning at Pearson High School in the Summerstrand area of the Nelson Mandela Bay Municipality (NMBM). The results of the study were compared with similar studies in other schools in NMBM conducted at the same time. The study was qualitative and methods of data collection used were key informant interviews and focus group discussions.
27
Alrasheedi, Hamed. "Information and communication technology (ICT) effects of gender training among Kuwait teachers /." Ohio : Ohio University, 2009. http://www.ohiolink.edu/etd/view.cgi?ohiou1251445284.
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Laizu, Zebunnessa. "Role of information and communication technology (ICT): Women's empowerment in rural Bangladesh." Thesis, Laizu, Zebunnessa (2014) Role of information and communication technology (ICT): Women's empowerment in rural Bangladesh. PhD thesis, Murdoch University, 2014. https://researchrepository.murdoch.edu.au/id/eprint/28171/.
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Rural women in Bangladesh have limited access to resources and public spheres (e.g., educational, health, law and human rights institutions, and many public services) due to socio-cultural restrictions. Women also suffer severe discrimination, thought to be due to lack of access to information. Information and communication technologies (ICT) can reach rural women and have the potential to address knowledge and information needs. The aim of this research was to examine the situation of rural women in Bangladesh in using ICT provided by Non-Government Organizations (NGOs), and investigated whether empowerment was enabled or enhanced through ICT intervention.
Since empowerment is a complex phenomenon to measure a model – Women’s Empowerment Measurement through ICT (WEM-ICT) – was developed to take into consideration the socio-cultural norms and context of rural Bangladesh. Using a structured questionnaire based on the model, data was collected from both beneficiaries and non-beneficiaries in two villages where different ICT projects have been introduced. A second data set was collected two years later using the same instrument for longitudinal as well as new participants.
This research explored the impact of ICT intervention in women’s lives in the micro (individual or domestic), meso (village or community) and macro (global, national or regional) environments through an investigation of material, cognitive, perceptual, relational and technological dimensions. Since it is important to make women aware of the benefit of their empowerment through information and knowledge sharing, this research focused on the information gap and suggested possible ways to reduce the gap at the implementation level.
The results indicated that the context of the villages, culture, awareness, maturity and engagement affected the empowerment process. ICT intervention impacted positively on many empowerment factors in both villages but other factors did not change due to cultural and traditional aspects of rural Bangladesh. This thesis concludes that consideration of the socio-cultural context at the policy level of ICT intervention for women’s empowerment is a key element for the success of an ICT intervention.
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Bong, Carine Kuo, and Joseph Bayiah Ngang. "The use of Information and Communication Technology in disaster management : The case of Cameroon." Thesis, Jönköping University, JIBS, Business Informatics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-13235.
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Abstract
The frequency of natural disasters and its negative consequences in terms of the number of people killed, property destroyed and negative environmental impacts caused in the affected communities constitute one of the basic foundations and motivations for the development and use of ICT and other means of preventing as well as responding to disasters in the world today. This is simply because disaster management constitutes an important part of any developmental framework. Unfortunately a majority of these natural disasters occur in developing countries where information flow is greatly hampered because the national actors in disasters lack the skills to use ICT to prepare for and to response to disasters in their communities. Current study aims at studying the use of ICT in disaster management in Cameroon-a less developing country south of the Sahara
To achieve the aim of this study, a quantitative research approach was chosen. A total sample of 150 organisations was selected from a population of 285 organisations within Cameroon, that are directly or indirectly involved with disaster management or developmental issues of any nature. In total 150 questionnaires were administered to these selected national actors by mail, internet, telephone and self-administration and 85 of the organisations respondended to the questionnaire.
After collecting and analysing the data, the authors came to the conclusions that; disasters occur in Cameroon on frequent bases causing lots of damages thus the need for ICT use in humanitarian logistics to move information and material. Results showed that national actors use the radio and local TV (CRTV) for disaster preparedness and the mobile phone for disaster response, while the internet and computer techonology, foreign TV, Fixed phone and fax had a very low usage rate or sometimes not used at all. The reason for low usage or no usage was due to problems encountered by national actors in an attempt of trying to use them. Against this background, the authors suggested a number of recommendations that could improve the degree of ICT usage. One of them was that the Cameroon government should partner with private sector firms to make ICT infrastructure available by investing more and improving on the telecommunication sector in the country. This will solve the problem of poor ICT infrastructure, poor radio and TV signals, limited internet connectivity accessibility and availability in Cameroon.
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Modimodale, Lloyd. "ICT and SMEs competitiveness in South Afirca : how SMEs could use ICT to become competitive in South Africa." Pretoria : [s.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-08272008-111005.
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Bell, Andrew T. "Information and Communications Technology (ICT) Assessment Teams for First Responders in Humanitarian Assistance/Disaster Relief (HA/DR) Missions." Thesis, Monterey, California. Naval Postgraduate School, 2012. http://hdl.handle.net/10945/6768.
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Immediately following a natural disaster requiring Humanitarian Assistance/Disaster Relief (HA/DR), a myriad of organizations respond. Typically, these early responders send small assessment teams to determine critical needs, which are then paired with the resources available. The needs can range from basic subsistence (food, shelter, and water) to transportation and infrastructure, yet the paramount factor among each team is the need to communicate. To assist in this effort, an Information and Communications Technology (ICT) assessment team using standardized tactics, techniques, procedures and training to maximize effectivenessand comprised of members from multiple organizationscould provide a shared prospective among member groups that could ultimately produce a more objective and complete communications assessment. This in turn, could be transmitted immediately to the global response community via appropriate information sharing portals. As no such model exists at present, our research attempts to pioneer and explore this concept and capability by exploring and providing an outline of an ICT assessment team model. In this thesis, we examine its potential structure, methodologies, and equipment, as well as discuss prospective funding sources, and include in the appendices, checklists derived from our findings, thus improving and hastening early responders understanding of a disasters communications situation.
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Mohele, I., and Beer K. J. De. "The use of information and communications technology (ICT) in e-service delivery and effective governance in South Africa." Interim : Interdisciplinary Journal, Vol 6, Issue 2: Central University of Technology Free State Bloemfontein, 2007. http://hdl.handle.net/11462/408.
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Published ArticleThe current debate within the ASGISA and NEPAD policy structures of the South African Government is to enhance E-service delivery via Information and Communication Technologies (ICT) for all citizens. This paper deals with the problem how ICT in governance may be constructed to facilitate greater accountability, transparency and reducing corruption through better financial, public information management, procurement and administrative systems. South Africans especially in rural areas have a limited access to ICT. The main barriers to ICT access relate to high cost of Internet access, connectivity problems, lack of technical skills to support maintenance and low number of computers with Internet connectivity at schools, libraries and other public places.
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Lennon, Aidan. "Literacy and ICT : the challenge for English teachers." Thesis, Ulster University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.272462.
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Meador, Kateryna. "Information and Communications Technologies (ICT) in Program Evaluation Practice: Exploring New Pathways to Evaluation Use." Thesis, Université d'Ottawa / University of Ottawa, 2020. http://hdl.handle.net/10393/40556.
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Despite the growing importance of information and communication technologies (ICTs), their use in the field of program evaluation has been, to date, understudied. Using a mixed-method approach and a conceptual framework informed by social interdependence theory, this thesis sought to contribute to this area of research by exploring how evaluation practitioners engage with ICTs, and if and how this influences evaluation use. The comprised two parts are in a cascade design: a qualitative study relied on interviews with practitioners, followed by a quantitative study utilizing a survey instrument to obtain findings from a larger cohort of practitioner respondents. The findings from both studies revealed that ICTs’ value is greater for the use of evaluative results (findings use) than for benefits arising from evaluation processes (process use), and that these tools support evaluation activities by aiding background and foreground processes. When used in the background, ICTs can help evaluators by offering flexibility, improving speed, and efficiency. In contrast, ICTs used for foreground processes help foster communication with and engagement of stakeholders. Together, this makes the use of ICTs a valuable extension to existing evaluator skillsets, especially when the tools are mindfully incorporated to fit a project’s contextual complexity. The findings also point to a number of barriers – at both the individual and organizational levels - that inhibit further integration of technology into evaluation practice. A conceptual framework developed as a result of the findings visually depicts this process, and it represents a significant contribution of the thesis. Given the growing proliferation of ICTs in all aspects of life, further insight through systematic inquiry is much needed to keep abreast of these rapidly changing trends. The provision of such has implications not only for evaluation practitioners, client organizations and professional evaluation associations, but for the ongoing development of empirical inquiry in the area.
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Amaral, Luiz Fernando do. "ICT and agricultural development: the impacts of information and communication-technology on agriculture." Universidade de São Paulo, 2017. http://www.teses.usp.br/teses/disponiveis/101/101131/tde-04072017-113450/.
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Within a context of continuous population and economic growth, the future projections for agricultural products\' demand is impressive. At the same time, agriculture already exercises significant pressure on natural resources. As a consequence, the world needs to produce higher agricultural volumes while limiting agriculture\'s impacts on the environment. This thesis evaluates whether empirical indications exist that demonstrate how Information and Communication Technology (ICT) infrastructure development and usage could impact the sustainable development of agriculture. Drawing from the empirical literature on infrastructure\'s impacts on development, two statistical models are created. The first analyses impacts of Internet and mobile usage on cereal yields at a country level using Fixed Effects Panel Regression for 212 countries in five 5-year periods, from 1990 to 2014. The second uses a Propensity Score Matching Model to evaluate how the installation of 3G technology during the period between 2005 and 2009 in Brazilian municipalities located in the Amazon region affected deforestation. Based on the methodology and datasets used, results indicate that the growth of Internet users could have a positive impact on cereal productivity in a country. Results for mobile device users are inconclusive. Finally the second models indicate that municipalities in which 3G technology was installed had lower deforestation rates than similar municipalities lacking 3G technology.Em um contexto de crescimento populacional e econômico, as projeções de demanda para produtos agrícolas no futuro são expressivas. Ao mesmo tempo, a agricultura já exerce pressão significativa nos recursos naturais do planeta. Como consequência, é preciso obter maior oferta de produtos e, ao mesmo tempo, limitar o impacto ambiental da atividade agrícola. Essa tese avalia o papel da infraestrutura e uso de Tecnologia da Informação e Comunicação (TIC) no desenvolvimento sustentável da agricultura. Baseando-se na literatura empírica sobre impacto de infraestrutura no desenvolvimento, dois modelos estatísticos foram criados. O primeiro analisa os impactos do uso de internet e telefones celulares na produtividade de cereais utilizando uma regressão em painel de efeitos fixos para 212 países no período entre 1990 e 2014. O segundo utiliza um modelo Propensity Score Matching para avaliar o impacto da instalação de tecnologia 3G no desmatamento de municipios localizados na região da Amazônia Legal brasileira. De acordo com a metodologia e dados utilizados, os resultados indicam que um crescimento no uso da internet pode positivamente impactar a produtividade de cereais em um país. Para o caso do uso de telefones celulares os resultados são inconclusivos. Finalmente, de acordo com o modelo, há indicações de que municipios que receberam a tecnologia 3G no período estudado tiveram taxas de desmatamento reduzidas quando comparadas a municipios similares que não receberam a tecnologia.
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Alrasheedi, Hamed S. "Information and Communication Technology (ICT): Effects of Gender and Training among Kuwait Teachers." Ohio University / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1251445284.
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Mavuso, Mda Adele Madikoma. "Staff Turnover in the Information and Communication Technology (ICT) Sector in South Africa." Ohio University / OhioLINK, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1263583671.
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Thankachan, Briju. "Concerns of Teachers: Information and Communication Technology (ICT)-Enabled Instruction in Kerala, India." Ohio University / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1385465581.
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Shih, Meilun. "Influences of information and communication technology (ICT) on occupational socialization of novice teachers." [Bloomington, Ind.] : Indiana University, 2005. http://wwwlib.umi.com/dissertations/fullcit/3177637.
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Thesis (Ph.D.)--Indiana University, School of Education, 2005.Title from dissertation home page (viewed Dec. 8, 2008). Source: Dissertation Abstracts International, Volume: 66-05, Section: A, page: 1622. Chair: Ellen Brantlinger.
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KULKARNI, Mandar Vijay. "Exploring Direct and Indirect Effects of Information and Communications Technolog (ICT) Investment: Experience of the Indian Manufacturing Sector." 名古屋大学大学院国際開発研究科, 2013. http://hdl.handle.net/2237/17746.
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com, albanjari@yahoo, and Suhaimi Mhd Sarif. "The challenge of stickiness in knowledge transfer among information and communication technology (ict) firms in Malaysian technology parks." Murdoch University, 2009. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20091123.135305.
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The study examines knowledge transfer between firms by using the concept of stickiness to conceptualise problems with knowledge transfer. The concept of stickiness is sub-divided into macro and micro levels stickiness. As for macro level stickiness, the study uses literature in the field of innovation studies, in which governments have been identified as major contributors to macro level stickiness. The study uses literature in the economics of knowledge and evolutionary economics to develop the concept of micro level stickiness, which refers to firms contributions to stickiness. Four factors are used to examine micro stickiness: transfer mechanisms, types of transfer, knowledge barriers, and transfer contexts. After explaining the concept of stickiness and providing a background to technology parks policy, the study examines the perceptions of a variety of informants of stickiness in knowledge transfer among ICT firms in Malaysian technology parks. The study approached seven (out of eleven) Malaysian technology parks, over a period of three months in 2005 (May-July 2005) and a month in 2007 (August 2007). It interviewed fifty (50) informants, who included policy makers, government officers, and executives of ICT firms in Malaysian technology parks. With respect to macro level stickiness, policy makers and government confirmed that the government cannot exclude previous policy documents that contained three major elements: national unity, foreign direct investment and sound economic growth to formulate policy for Malaysian technology parks, which does not solely encourage knowledge transfer because the policy documents permitted short term profit taking by ICT firms. With respect to micro level stickiness, the results suggest that transfer mechanisms, types of transfer, knowledge barriers, and transfer contexts are costly; thus, impede ICT firms from participating actively in knowledge transfer between ICT firms. This study suggests that the government and ICT firms should work closely to facilitate knowledge transfer between ICT firms in Malaysian technology parks.
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Gilbert, Jennifer Florence. "Investigating the barriers to the widespread adoption of information and communication technology in higher education : a case study." Thesis, Lancaster University, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.289302.
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Addam, Billey Bright Kwadwo. "Integrating information and communications technology (ICT) into teaching and learning: the case of mathematics, science and technology education in one higher education institution." Thesis, University of Fort Hare, 2014. http://hdl.handle.net/10353/d1019736.
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This study explores the integration of Information and Communication Technologies (ICT) into teaching and learning within one Higher Education institution. The main question driving the study was: How is ICT integrated in the teaching and learning of mathematics, science and technology education (MSTE) in a Bachelor of Education programme? This is a case study of lecturers and students in Mathematics, Science and Technology Education. It makes use of questionnaires, interviews, field notes and document analyses to collect data. MSTE lecturers and students were assumed to be well versed in ICT usage and, therefore, well placed to assess its integration into teaching and learning. There were five main findings: First, that Mathematics, Science and Technology Education lecturers showed some ambivalence in their ontological and epistemological orientation to using ICT. Some leaned towards the instruction paradigm and used ICT as a tool for the transmission of knowledge; others leaned towards the learning paradigm, showing an awareness of the need to elicit discovery through ICT. Secondly, that lecturers’ understanding of ICT integration was oriented towards teaching and learning from technologies rather than with technologies. Thirdly, that processes of ‘pedagogical evolution’ were taking place, in terms of which there was a gradual but perceptible shift in the teaching and learning practice of both students and lecturers. Fourthly, there was no evidence to show that lecturers used ICT to promote innovative and creative teaching; in fact, students appeared to be more creative in using ICT resources, than lecturers. Fifthly, and finally, lecturers did not assign ICT-based tasks that promote conceptual understanding. They assigned tasks that asked students to extract and reproduce information from computers, without demonstrating understanding. When used in this way, ICT can, in fact, be de-skilling. From these findings, it can be concluded that ICT integration cannot be understood without exploring the ontological and epistemological orientations, as well as the theoretical orientations, at play in the teaching and learning situation. It is on the basis of these that people, that is, lecturers and students, make use of, ICTs to achieve desired goals. It is therefore recommended that, for the improvement of integration, there should be a greater emphasis on developing and sharing pedagogical expertise concerning ICT use in teaching and learning. It is recommended that a country-wide research survey should be undertaken, based on probability sampling and focussing on pedagogical issues in ICT integration in teaching and learning.
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Coetzee, Coenraad J. W. "ICT convergence : impact on Namibian ICT operators." Thesis, Stellenbosch : Stellenbosch University, 2007. http://hdl.handle.net/10019.1/19806.
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Thesis (MBA) -- Stellenbosch University, 2007.Today we face a reality where existing power relations concerning economical, political and cultural institutions and forces are changing. It is about more than just the right to use a technology in itself; it is a matter of having, or not having, access to infonnation and knowledge. The use of information and communications technology (lCT) is an important and powerful tool when it comes to distributing and sharing these resources (Bridges.arg, 2006). The unequal distribution of and the differences in the possibility to use rer effectively are often referred to by the term digital divide (DDN, 2006). Does this sound quite pessimistic? However, a change is taking place since all countries on earth from the richest to the poorest are actually increasing their Ier usage. The problem is that the developed countries are using convergence (three separate communication sectors: information technology, telecommunications and broadcasting merging to become a single communication service sector) to escalate their access to and use of ICf at a much higher speed, which in fact widens the digi tal divide instead of shrinking it (Bridges.org, 2006). Today no country can afford to neglect investments in ICf if it wishes to raise its living standards or to prevent it from being left behind as other countries exploits the possibilities of ICf. Why is ICf considered to be an effective tool for bridging the international digita1 divide? On the United Nations Development Programme's website one can read: " .. .ICf is an increasi ngly powerful tool for participating in global markets; promoting political accountability; improving the delivery of basic services; and enhancing local development opportunities" (UNOP, 2003). These aspects can be of great importance for developing countries in their effort to gain economic development and improvements. Furthermore, it is also a question about every human's right to have access to infonnation (Sida, 2004). According to Steve Case (AOL Time Warner, Chainnan of the Board) every decade has some word associated with it. In the 'SOs, it was the PC. In the '90s, it was the Internet. For the rest of this decade, the key word is going to be convergence (Thompson, 2003). In Namibia a digital divide exists between income groups as well as between the country's rural and urban population. Namibia is sti ll far from providing equal access to information, but Namibia is well positioned to deploy ICf to its advantage. Namibia has a functional telecommunication infrastructure, political stability and an attractive economic environment for investors. However. the geographic and social challenges of Namibia require innovative approaches and considerable effort. Competition and convergence will improve the situation. recommended to expand the set of potential drivers and specifically focus on the relation between convergence and economic growth.
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Hu, Xinyun, and 胡馨允. "Pre-service teachers' information communication technology (ICT) adoption in preschool settings in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2015. http://hdl.handle.net/10722/211030.
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Teacher education programmes are expected to prepare pre-service teachers (PSTs) to use Information and Communication Technology (ICT) in their future teaching and learning practice. However, whether and how PSTs actually integrate ICT in their teaching practice is influenced by many other factors in addition to their own personal background and educational exposure. This study investigates the technologies used and the kind of ICT-related pedagogical approaches adopted by PSTs’ teaching practicum, and to examine how these are influenced by school-level and personal-level factors.
Fifteen PSTs assigned in the same teaching practicum group were selected as the focal subjects for this study. The methodological approach taken in this research was multiple case studies, involving in-depth data collection through surveys, interviews, observations and document analysis during various stages of the PSTs’ in seven preschools over two semesters. Findings reveal three pedagogical approaches adopted by the PSTs: 1) teacher-initiated and teacher-directed, 2) teacher-initiated and children-directed, and 3) children-initiated and children-directed. The most frequent pedagogical approach overall was teacher-directed approach. The adoption of children-directed activities was much lower, and children-initiated activities were very infrequent. Similar patterns were found in ICT-related learning activities: a majority of these were initiated and directed by PSTs and only limited opportunities for children to direct the use of ICT. No ICT was used in children-initiated activities.
Further analyses reveal that school-level conditions were important in influencing PSTs’ decision-making in relation to ICT use. These conditions include: nature of the curriculum adopted by the school, ICT access, and the mentor teachers’ pedagogical use of ICT. In schools with a greater understanding and adoption of children-centred approaches, PSTs had more opportunities to involve children in using ICT in teacher-initiated and children-directed activities. In structured teacher-centred classrooms, PSTs follow their mentor teacher’s use of ICT, mainly in teacher-initiated and teacher-directed approach. It is found that the mentor teacher played a very important role in demonstrating the pedagogical use of ICT.
The study found that personal conditions such as the PSTs’ self-reported personal use of ICT and their competence in using ICT also affected how they used ICT in their practice. While the PSTs had similar ways of using ICT for their own personal activities, they varied in the confidence and competence in pedagogical use of ICT. They all felt confident in using ICT to prepare and present visual learning resources, but were less confident in preparing lessons that involve the use of ICT by children, and even less confident in guiding children’s use of ICT.
These findings suggest that in order for teacher education programmes to effectively prepare PSTs for ICT integration, mutual understanding and collaboration with practicum schools and mentor teachers are important. Teacher educators and teacher education institutions are only part of the education ecosystem. Aligned vision and efforts involving policy makers and school leaders at the system and school levels are necessary to create the appropriate conditions for mentor teachers to support PSTs in exploring innovative ways of using ICT in early childhood education.published_or_final_version
Education
Doctoral
Doctor of Education
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Shen, Zixing. "It's About Time: The Temporal Impacts of Information and Communication Technology (ICT) on Groups." online version, 2009. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=case1225314504.
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Thesis (Ph. D.)--Case Western Reserve University, 2009.Department of Information Systems, [Weatherhead School of Management]. Includes bibliographical references. Available online via OhioLINK's ETD Center.
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Ali, Yousaf. "The Impact of ICT in the Eyes of Hotel Managers (Cyprus)." Thesis, Södertörns högskola, Institutionen för ekonomi och företagande, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-14788.
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The impact of ICT (Information Communication Technology) hotel and hospitality industries has been widely recognised as one of the major changes in the last decade: new ways of communicating with guests. Little attention has been paid to the role played by the various General Managers. This research paper seeks to find out impact of ICT on the business aspects of hotel administration in the eyes of the General Managers, its impact on service delivery and the future impact of ICT.Master Thesis
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Mhd, Sarif Suhaimi. "The challenge of stickiness in knowledge transfer among information and communication technology (ICT) firms in Malaysian technology parks /." Murdoch University Digital Theses Program, 2008. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20091123.135305.
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Twaissi, Naseem M. M. "An evaluation of the implementation of Total Quality Management (TQM) within the Information and Communications Technology (ICT) sector in Jordan." Thesis, University of Huddersfield, 2008. http://eprints.hud.ac.uk/id/eprint/5010/.
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Recognising quality to be a key focus for competitiveness, Total Quality Management (TQM) was established and used in developed countries as a new philosophy for managing organisations. However, TQM in developing countries has received little attention and little research has been conducted into the successful implementation of TQM systems in these countries. The research described in this thesis assesses the adoption of TQM factors in the Information and Communications Technology (ICT) sector in Jordan and identifies the main impediments to successful adoption. In addition, this research explores the impact of TQM implementation on improving competitiveness and the role of environmental factors (government policy and social culture) in encouraging the implementation and sustainability of TQM in the Jordanian ICT sector. Both questionnaires and semi-structured interviews were employed to fulfil the study objectives. The questionnaire aimed to investigate the implementation of TQM in the ICT sector, while, semi-structured interviews with General and TQM managers aimed to gain an understanding of themes which had emerged from the questionnaire. In order to fully understand company performance, customers of the ten largest companies in the Jordanian ICT sector were also interviewed. Analysis of the data identified three potential impediments to the successful implementation of TQM. These impediments being; the internal cultural characteristics of organisations, the level of employee empowerment and the degree of continuous improvement that takes place. The results also indicate the critical impact that successful TQM implementation has on improving company competitiveness. The results also show the success of government reward policy, government policy identifying quality performance levels of organisations and the national education system as the source of qualified staff. These are seen as encouraging and supporting TQM implementation. Conversely, governmental policy towards taxation and new licences, bureaucracy and customer perspective regarding quality which gives a priority to price rather than quality as the discouraging factor. The research findings have enabled the development of a model to support TQM implementation within the Jordanian ICT sector. The study has made an original contribution to the academic and practical knowledge of quality management. This is an important first exploratory empirical study of TQM implementation in the ICT sector in Jordan. Some recommendations for further research have been derived from this research.
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Long, Vicky. "A technological capabilities perspective on catching up : the case of the Chinese information and communications technology industry." Doctoral thesis, KTH, Hållbarhet och industriell dynamik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-158218.
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This dissertation provides a capability creation perspective on the story of China’s technological catching up, or resurgence, if viewed from a broader historical perspective. Since the first Asian tigers caught up to modern technological standards (e.g., South Korea, Singapore), two schools of thought have dominated causal explanations (Nelson and Pack, 1999). The first perspective is the conventional accumulation approach, which attributes the major share of growth to the accumulation of physical and human capital, and views learning as a more-or-less automatic byproduct of those investments. The second perspective is the assimilation approach, which emphasizes the arduous learning, risk-taking entrepreneurship, and innovation that is involved in the process and argues that the former proposition neglects this aspect of the endeavour and may therefore lead to erroneous estimates. This dissertation focuses on the second school of thought. Compared to the first-tier Asian tigers, the second-tier tigers, of which China is representative, pose many challenges to the assimilation approach. First, the sheer size of the country results in an unusual scale and scope of activities and interactions in any field. Second, the long history of civilization in China suggests that many modern phenomena have historical roots that are unknown to outsiders and invisible and complex to insiders. The present study aims to contribute a small piece of the puzzle to our understanding of the big picture. By providing an in-depth study of the Chinese information and communication technologies (ICT) sector, this study explores changes that have occurred in the three key building blocks of capability creation; specifically, the sourcing, generation, and appropriation of technological knowledge. A qualitative case study approach was employed for the main, empirical part of the study, which consists of extensive firm-level interviews. Complementary statistical data, including patent data and historical archives, were used to provide context and a deeper look into the study topic. The results are described in five articles. The first article presents establishing overseas research and development (R&D) laboratories as one of the major learning methods for overcoming disadvantages related to dislocation from technology sources and advanced markets. This approach allows China to search for industry-relevant scientific knowledge rather than adopting ready-made technologies introduced by western multinational enterprises in China. The second article describes the modularity-in-design approach, which opens new windows of opportunity for technological advancement. The lack of essential intellectual property rights (IPRs) acts as a key inducement and a factor-saving bias that influences the direction of innovation. When both (international) competitiveness and learning are involved in the catching-up process, the development of industry-wide capability becomes a particularly vital aspect of indigenous innovation. The third article describes the geographic consequences of historically planted industrial capabilities in China’s inland regions, which impact the absorption of different types of industrial knowledge. Fields of industry that are densely populated with patents- IPR thickets- represent a novel situation that was not experienced to the same extent by nations whose technological development occurred earlier. This thesis dedicates two articles to this dimension of knowledge appropriation. The fourth article describes the duality of Chinese ICT patenting, and the fifth article identifies an ambidextrous strategy that depends on where the major competition emerges. In general, the decision to patent and the extent of patenting are determined by four factors: a) the distance to the frontier (Aghion et al., 1997) particularly for technology; b) the nature of the technology (Teece, 1986), but with a rural extension in the case of China; c) the specificities of information (Arrow, 1962) that are embodied in a firm’s origins in China; and d) the supporting institutions that co-evolve in that process. Learning proceeds at different levels: that of individuals, firms, industries, and nations. This dissertation provides an industry-level perspective on learning and innovation-based technological advancement.from developing economy to global high-tech competitiveness - the case of Chinese ICT expansion