Dissertations / Theses on the topic 'Industrial sociology'

Based on the concepts of techno-economic paradigm, network and production chain, the main purpose of this dissertation is to analyse the diffusion of technological and managerial innovations in the Brazilian industry during the 1980s and the 1990s. It consists of a summary and six selected papers. Empirical studies were conducted at different moments of the re-structuring process and at different points of the production chain. The samples cover large leading firms as well as small second and third-tier suppliers in the automotive and footwear industries. They throw light on the process of diffusion and establishment of a new paradigm of industrial organization, mostly in conflict with the Taylorist/Fordist.

Ideas, methods and management techniques were largely adopted and imitated from the so-called "Japanese model", but the diffusion of the new paradigm in Brazil is also the result of adapting and modifying this model by trial and error. At the firm level, the adoption of these innovations entails a highly complex process of social change, reversing norms and models of behaviour hitherto dominant. They modify the daily practices at work, and the division of labour within and between companies, as well as between companies and other institutions, such as those within the educational system. These transformations are studied by distinguishing competition, management, and technological patterns.

The results show that, under the conditions of a an extremely large domestic market, the re-structuring of the Brazilian industry occurs in a context characterized by crisis, economic instability, recession and unemployment as well as by political re-democratization and growing influence of the labour movement. The diffusion of the new paradigm of efficiency together with the increasing globalization of the economy and the ongoing abandonment of import substitution, transformed the organization of work and inter-firms relations, changing the volume, structure, and location of employment as well as the content and hierarchy of skills.

Job performance aids (JPAs) have been studied for many decades in a variety of disciplines and for many different types of tasks, yet this is the first known research experiment using JPAs in a quality assurance (QA) context. The objective of this thesis was to assess whether a JPA has an effect on the performance of a QA observer performing the concurrent dual verification technique for a basic assembly task. The JPA used in this study was a simple checklist, and the design borrows heavily from prior research on task analysis and other human factors principles. The assembly task and QA construct of concurrent dual verification are consistent with those of a high consequence manufacturing environment. Results showed that the JPA had only a limited effect on QA performance in the context of this experiment. However, there were three important and unexpected findings that may draw interest from a variety of practitioners. First, a novel testing methodology sensitive enough to measure the effects of a JPA on performance was created. Second, the discovery that there are different probabilities of detection for different types of error in a QA context may be the most far-reaching results. Third, these results highlight the limitations of concurrent dual verification as a control against defects. It is hoped that both the methodology and results of this study are an effective baseline from which to launch future research activities.

This study represented an initial effort to systematically examine the effects of the perception of servant-leadership attributes in union leaders on the commitment and participation levels of union members. Using Barbuto and Wheeler's (2006) Servant Leadership Questionnaire, and Gordon, Philpot, Burt, Thompson and Spiller's (1980) Commitment to the Union Scale, 535 members of a U.S.-based, national healthcare union rated their union leaders on servant-leadership attributes, and answered a series of questions designed to assess their level of union commitment. Additionally, demographic and participation information was collected. A combination of descriptive statistics, and Baron and Kenny's (1986) mediation methodology was used to determine the relationship between servant-leadership attributes, union commitment attributes, and an overall participation score. Demographic information was used to determine generalizability. The results of this study indicate that each attribute of servant-leadership showed a relationship with overall union member participation and with each attribute of union commitment. The only instance in which an attribute of union commitment consistently mediated the relationship between servant-leadership and overall union member participation was union loyalty. While the respondents in this study reported lower scores on those attributes of servant-leadership and union commitment that emphasize the personal over the collective, this does not negate the statistical significance of the impact on servant-leadership on union commitment. The results of this study confirms that, in the case of the sponsoring organization, servant-leadership is a viable leadership paradigm with the potential to increase both commitment to the union-as-organization, as well as increasing overall union member participation.

This study presents the specific problem surrounding the lack of empirical research for improving engagement and ongoing supervision between criminal justice practitioners and offenders. The purpose of this qualitative descriptive single-case study dissertation aimed to investigate job roles and social contact for improvement of engagement with special needs federal offenders in community corrections. This study used a descriptive framework comprised of, education, training, and leadership and management as a special interest. Face-to-face semi-structured interviews used a purposeful and snowball approach. The participants were 10 criminal justice practitioners, five Case Managers and five United States Probation Officers that provide transitional services to the federal offenders with special needs. Three themes emerged based on the participant’s perceptions and experiences regarding job roles and social contacts with offenders. The themes were as follows: (a) managing offenders and professionalism, (b) influence of education and training, and (c) setting the tone and culture of the organization. The research discovered that a professional rapport is essential for engaging offenders. This study discovered the ramifications of communicating expectations of transitioning into society and its impact on recidivism. Further implications for leadership to consider based on this study is a need for a comprehensive approach for how to properly mange offenders with special needs. Recommendations for seeking appropriate means for offering professional development opportunities for all practitioners in community corrections is proposed to correctional leaders.

Most companies lack the ability to implement organizational change; over 70% of Organization Change Initiatives (OCIs) fail. This inability has negative economic and survival implications for companies. OCIs must be effective and rapid to match the high pace of change in the business environment. Transformational leadership (TL) has been linked to successful OCIs through its positive influence on employee commitment and reduced resistance to change, yet little research has been done to identify its association with OCI implementation speed. This study tested TL and change theory and their association with change implementation. It sought to determine if a relationship exists between TL behavior and OCI implementation time. Archival survey and change data from 98 domestic and international manufacturing plants were used to examine relationships between employees' perceptions of leadership communication and trustworthiness and the speed of change. Hierarchical linear regression was used to determine if these behaviors could predict the change speed of an OCI. The study confirmed the association between effective leadership communication and employee trust in leadership, but it found no significant relationship between TL behavior and the speed of change. This finding is inconsistent with the majority of TL literature; however, companies may still benefit from exploring the potential of the study's theoretical concepts to help them improve the speed of organizational change. The limitations of the study were also noted as a potential contributor to the lack of significant findings, and recommendations are offered to reduce validity risk for similar studies in the future.

The unemployment rate for people with developmental disabilities is almost 7 times higher than the current national unemployment statistics. Research indicates that the majority of those with developmental disabilities do wish to work and moreover, have many skills and talents that organizations can benefit from. This paper aims to use common industrial and organizational psychological measures in a unique population--developmentally disabled adults. Specifically, the present study examines the job satisfaction, affective commitment, and turnover intentions of adults with developmental disabilities from the Harbor Regional Center and Regional Center of Orange in Southern California. This is the first research h that examines affective feelings about employment in the developmentally disabled population in Los Angeles and Orange counties. Results from the study show that adults with developmental disabilities had higher than expected job satisfaction and affective commitment towards their job. They also had lower turnover intentions than expected.

A substantial body of scholarly literature exists demonstrating the elevation of positive citizenship behavior in the presence of transformational leaders. A smaller but no less significant amount of research has suggested that union citizenship behavior, a specific form of organizational citizenship behavior, is elevated in the presence of transformational leadership and enhances member commitment and perceptions of support. Utilizing an international sample comprised of unionized airline pilots, this study sought to explore the relationship between transformational leadership, discretionary citizenship behaviors, perceived organizational support, organizational commitment, and the effect stated cultural affinity has on these factors. The results of this study indicate that while a transformational leadership style may incidentally elevate follower commitment and perceived support, it was not found to be a positive predictor of union citizenship behavior. Further, the results suggest that organizational commitment and perceived support are more positively related to perceptions of leadership than leadership style itself. Therefore, union members may engage in constructive union citizenship behaviors irrespective of leadership style, provided commitment and positive perceptions of leader and organizational support exist. The results of this research also demonstrated that cultural affinity did not greatly influence perceptions of leadership or levels of perceived support, organizational commitment, or engagement in union citizenship behaviors.

Keywords: Transformational leadership, perceived support, organizational commitment, union citizenship behavior, culture

This study investigated whether pet-friendly workplace policies, specifically dog-friendly policies, serve as a buffer against stress, as well as impact perceived organizational support (POS). Using a mediational questionnaire design, this study examined whether the availability of a pet-friendly policy was significantly related to employee occupational stress levels and employee POS, with POS mediating the relationship between a pet-friendly policy and stress. One-hundred eighty-eight full-time employees recruited via crowdsourced and snowball sampling methods completed an online survey, including several measures of workplace attitudes. Results supported all hypotheses, revealing that the presence of a pet-friendly policy was significantly related to lower stress, and POS fully mediated this relationship. Significant interactions were also found, indicating that this effect was stronger for dog owners than for employees without dogs. Ultimately, these findings provide support for the affordance of a pet-friendly policy in organizations, when appropriate.

The relationship between income and happiness is often found to be positive, though modest. Materialistic (or extrinsic) values are associated with decreased happiness for many people. Researchers have not clearly identified how these values impact happiness or other measures of well-being. Further, materialistic and extrinsic values have been found to decrease with age. However, researchers have not explored how these values change over time. In the U.S., the primary pathway for meeting financial and extrinsic goals is through paid employment. Therefore, the response to unemployment may reveal ways that extrinsic values impact happiness, as well as how extrinsic values may shift through life experiences. Using in-depth interviews, this research examined how an adult age population in a diverse, metropolitan area experience unemployment and whether participants' reported shifts in values and goals during a period of unemployment. Participants were currently unemployed, had been unemployed at least 6 months, had been in the workforce at least 5 years, continuously worked during the 5 years before layoff, and were planning to return to work. Interviews included questions about values and goals included in the brief Aspiration Index. The interviews were processed using a multiple case study approach, where thematic analysis was used to identify major themes as well as themes that are less common but reveal further information about values and development. Participants ranged in age from 28 to 64 years old. Time unemployed ranged from 10 months to 5 years of unemployment. Participants each had completed some college courses, and three had master's degrees. Participants did identify changes in values measured by the Aspiration Index. There were 72 possible instances of change, and participants stated their values had changed in 33 instances. Participants believed those values may change back in only 8 instances, indicating that participants experienced shifts in values, which they perceived likely to be permanent changes. The change process involved shifting behaviors due to situational constraints, and identifying advantages to the new behaviors. Previous goal attainment reduced some participants' interest in extrinsic goals.

The Matrix Predictive Uniform Law Enforcement Inventory (M-PULSE ™) is a self-report, actuarial instrument used to predict job performance and liability risk, as well as assist law enforcement agencies in selecting qualified candidates. This study examined whether there is a statistically significant difference between two clusters of candidates' Empirical Scales scores as they relate to applicants' mean scale score differences on the M-Pulse™ liability scales. This study was conducted in an effort to confirm predictive and ecological validity and used archived data from a proprietary database retained by MHS, Inc. This data consisted of 1,000 randomly selected individuals from a normalized database of 5,000 individuals who had previously completed the M-PULSE ™ and were subsequently hired by a law enforcement agency. A series of independent-samples t-tests were conducted to compare each of the M-Pulse ™ liability scales scores of law enforcement applicants in each cluster. Post hoc Bonferroni correction resulted in &agr; ≤ .003. Statistically significant differences were found in Potential for Resignation when comparing scores for Cluster 1 (M = 49.49, SD = 9.85) and Cluster 2 (M = 51.85, SD = 10.97); t(998) = -3.545, p < .003; d = .226 and in Potential for Termination: Cluster 1 (M = 49.05, SD = 9.48) and Cluster 2 ( M = 52.14, SD = 10.57); t(998) = -4.833, p < .003; d = .308. This study suggests the M-PULSE ™ can tease out candidates who show a propensity to prematurely resign or be terminated. Predicting foreseeable liability risks helps law enforcement agencies manage ecological issues that affect officers.

Employees' retaliatory behaviors in relation to perceptions of injustice have recently become a subject of interest. Findings have established that perceptions of injustice increase ones' propensity to engage in retaliation. The present study extends prior work by examining identity threat as a mediator and organizational retaliatory behaviors (ORBs) towards three distinct targets (i.e., organization, leader, and work group members). In contrast to previous studies, data are to be analyzed using Structural Equation Modeling (SEM) as it allows greater insight and can determine whether retaliation is greater for certain targets over others. Responses collected from 220 individuals are used. Results from the present study may demonstrate that certain parties in an organization (i.e., group members) have a higher likelihood of being targets of retaliatory behaviors in comparison to others (i.e., the organization and group leader). Moreover, insight into the underlying mechanisms driving retaliation after experiencing injustice may be afforded.

As organizations become increasingly complex, research into the sources and effects of employee stress is increasingly warranted. The present study examined the relationship between personal life stress, work stress, and job performance. In addition, the role of conscientiousness as a possible moderating variable was analyzed. Several studies regarding the relationship between stress and work performance were reviewed. In the present study, participants completed measures of life stress, job stress, and personality. Supervisors rated the job performance of participants. A significant relationship was found between personal life stress and job stress such that each type of stress was higher when the other was present. Neither personal life stress nor job stress were related to job performance. Conscientiousness was not found to moderate the stress-job performance relationships. Implications of the study and future directions are explored.

Previously, a worker one set of skills for an occupational lifetime. In today's environment, the need for constant skill changes have created difficulties for individuals who must unlearn, store and use knowledge in new processes to update the old. Today's workers must keep pace with changes to maintain competency. The amount of wasted time, additional energy and resources required continues to increase when actions are not updated through unlearning. Confusion regarding unlearning remains a persistent problem because a clear definition does not exist. This study: 1) investigated and collected descriptive unlearning characteristics; 2) proposed a theory to define unlearning. Study results: Ninety-three interviews with 31 participants were conducted. The participants' responses were categorized into unlearning experiences and perceptions. One Hundred-Seven participant quotations referred to Experimentation in unlearning of their Windows-based system or application. Experimentation was divided into Subcategories: 1) Unstructured Experimentation, 2) Structured Experimentation, and, 3) Resource-Based Experimentation. Employee perceptions were identified as category with subcategories of Incompetence and Competence. The third category, factors, suggests participant unlearn with, availability of support, time constraints and opportunities for experimentation. This definition was proposed: Unlearning is the process of using experimentation and available resources to promote the disuse of previous actions. Additionally, to propose a new theory of the unlearning process, the force-field theory was used as a basis for this new unlearning theory. From the study results, organizations can develop effective employees to maintain a competitive advantage.

Human service workers have a history of working with our neediest populations, and their work often entails long hours, challenging situations, and limited resources. When the focus of the work is on human strengths and positive approaches, more positive results emerge. In order to determine the process of how human services workers maintain a positive perspective in their work, 15 human service workers from a diverse spectrum were interviewed. A narrative analysis was applied to elicit the participants' insights, revealing common themes and strategies. The findings indicated that having a fundamental belief in human potential, seeing the client's positive attributes, and having inherent capacities of caring were fundamental. Participants believed their work was meaningful and made a difference, and that they were a part of something bigger. They felt empathy and compassion toward clients, and generally believed that their temperament and upbringing also influenced their capacity to maintain a positive perspective. Aside from their beliefs, workers depended on receiving support from like-minded people, colleagues, and others in their environment. They utilized self-care, self-monitoring techniques, and demonstrated self-awareness and a mature capacity to adapt to the unexpected. They were able to apply their learning from past experiences in support of the services they offer to others.

The purpose of this quantitative, survey-based study was to investigate the relationship between anger and hatred in an effort to learn more about how to understand and curb the problem of workplace violence. In particular, perfectionism was examined as a possible mediator of the relationship between anger and hatred. The study was conducted on a sample of 1,192 people. The statistical techniques of correlation, partial correlation, linear regression, and principal components analysis (PCA) were used to examine the relationship between variables in the study. The following conclusions were reached: (a) The correlation between hatred and anger was significant (p < .001) but weak (R = .298), and these values changed slightly (R=.221) when controlling for the influence of perfectionism; (b) PCA revealed hatred and anger to be highly distinct from each other; (c) PCA revealed that the sub-scales of anger and hatred were sensitive to differences in how anger and hatred are felt and expressed; (d) the relationship between anger and motivation was not significant (p = < .001); (e) the relationship between hatred and motivation was not significant (p = < .001); (f) anger and hatred were not multicollinear in their association with motivation; and (f) for younger subjects, anger was a weaker predictor of hatred, while for older subjects anger was a stronger predictor of hatred. Based on these findings, the main conclusion of the study is that existing theories that associate anger and hatred might require revision based on further analysis of the differences between anger and hatred