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Sivropoulos-Valero, Anna. "Essays on skills, management and productivity." Thesis, London School of Economics and Political Science (University of London), 2018. http://etheses.lse.ac.uk/3802/.
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This thesis investigates the role of skills and universities in explaining differences in economic performance between firms and regions. The first chapter examines the relationship between university entry and GDP growth between 1950 and 2010 based on new data that combines university entry in 1,500 regions across 78 countries. It finds that a 10% increase in a region’s universities is associated with 0.4% higher GDP per capita in that region, with evidence of spillovers to neighbouring regions. Part of the university effect appears to be mediated through increases in human capital and innovation, and we also find evidence that universities shape views on democracy. Focusing on the UK, the second chapter studies how university growth impacts on local industry composition and productivity using panel data on firms and nearby university enrolments over the period 1997-2016. This spatial analysis reveals that university growth stimulates high-tech start-ups and the effects are stronger for higher quality, research intensive universities and areas of higher initial human capital. Employment effects are more muted, though smaller establishments appear to get larger as universities grow. On average, positive productivity impacts are found only in more high-tech intensive areas. The third chapter provides evidence for a complementarity between modern management practices and higher education using data on manufacturing firms, universities and labour markets across 19 countries. It finds that firms further from universities have lower management scores, even when controlling for a rich set of observables and region fixed effects. Analysis using estimates of regional skill premia suggests that variation in the price of skills drives these effects. The fourth chapter examines differences in economic performance across the UK using a variety of data sources and measures. Ten stylised facts are presented which are relevant for policymakers and researchers engaged in the development of industrial strategy in the UK.
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Al-Khawaldeh, Khleef A., University of Western Sydney, College of Law and Business, and School of Management. "Total quality management and productivity in industrial corporations in Jordan." THESIS_CLAB_MAN_AlKhawaldeh_K.xml, 2001. http://handle.uws.edu.au:8081/1959.7/409.
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The purpose of this analytical study is to determine the degree of application of Total Quality Management (TQM) philosophy and practices in the industrial corporations in Jordan. Through detailed examination of primary and secondary empirical data from these corporations, the study examines the link between TQM and labour productivity. The population of the study consists of all Jordanian shareholding corporations listed under the industrial category in Amman Stock Exchange. In late 1998, this consisted of a total of 90 companies. Both quantitative and qualitative data were collected and analysed in investigating the relationship between TQM implementation and labour productivity. Detailed survey responses from 76 participating companies were classified into two groups: high-level TQM implementation and low-level TQM implementation. About 60% of these companies were classified as companies with high-level TQM. Descriptive analysis of the survey responses plus company report data found that mean labour productivity measurements for companies with high-level TQM were significantly higher than for those with low-level TQM over the years (1993-1998). Also mean growth rates of labour productivity measurements for companies with high-level TQM were higher than for those with low-level of TQM during this period. Regression analysis demonstrated a statistically significant positive relationship between TQM and labour productivity. This relationship showed a high positive slope in companies with ISO 9000 certification, and considerably lower (but still positive) slope in companies without ISO 9000 certification.Doctor of Philosophy (PhD)
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Al-Khawaldeh, Khleef A. "Total quality management and productivity in industrial corporations in Jordan." Thesis, View thesis View thesis, 2001. http://handle.uws.edu.au:8081/1959.7/409.
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The purpose of this analytical study is to determine the degree of application of Total Quality Management (TQM) philosophy and practices in the industrial corporations in Jordan. Through detailed examination of primary and secondary empirical data from these corporations, the study examines the link between TQM and labour productivity. The population of the study consists of all Jordanian shareholding corporations listed under the industrial category in Amman Stock Exchange. In late 1998, this consisted of a total of 90 companies. Both quantitative and qualitative data were collected and analysed in investigating the relationship between TQM implementation and labour productivity. Detailed survey responses from 76 participating companies were classified into two groups: high-level TQM implementation and low-level TQM implementation. About 60% of these companies were classified as companies with high-level TQM. Descriptive analysis of the survey responses plus company report data found that mean labour productivity measurements for companies with high-level TQM were significantly higher than for those with low-level TQM over the years (1993-1998). Also mean growth rates of labour productivity measurements for companies with high-level TQM were higher than for those with low-level of TQM during this period. Regression analysis demonstrated a statistically significant positive relationship between TQM and labour productivity. This relationship showed a high positive slope in companies with ISO 9000 certification, and considerably lower (but still positive) slope in companies without ISO 9000 certification. ACCESS RESTRICTED TO ABSTRACT ONLY.
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Al-Khawaldeh, Khleef A. "Total quality management and productivity in industrial corporations in Jordan /." View thesis View thesis, 2001. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20030408.095020/index.html.
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Unel, Bulent. "Essays on technology diffusion, trade, and productivity /." View online version; access limited to Brown University users, 2005. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&res_dat=xri:pqdiss&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft_dat=xri:pqdiss:3174685.
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Zane, Giulia. "Workers' absences and productivity in the Indian registered manufacturing sector." Thesis, London School of Economics and Political Science (University of London), 2016. http://etheses.lse.ac.uk/3469/.
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It is a well-established fact that increasing firms’ productivity is a necessary step to achieve sustainable growth and development. In fact, low levels of productivity, in particular in the registered manufacturing sector, represent a major challenge for the Indian economy. One key obstacle faced by these firms is the high level of employment protection, which makes it difficult to compete with the other sectors that largely rely on informal labour or flexible contracts. High labour protection increases the incentive for workers to be absent from the factories whenever they have access to better job opportunities elsewhere. Moreover, India is undergoing a process of structural transformation, which is characterised by movement of workers from agriculture into manufacturing. During this process workers are often engaged in both sectors, particularly so across seasons. In fact, the lack of job opportunities during the lean agricultural seasons allows manufacturing firms to pay relatively low wages but, during the peak seasons, workers may find casual jobs in agriculture attractive and leave the firm temporarily. Using firm level data, representative of the entire registered manufacturing sector, I find that absence rates are very high and negatively correlated with firms’ productivity. In particular, I notice that absence rates tend to be highest when labour demand in agriculture is highest, i.e. during the harvest seasons. Using worker level data from a large jute mill, I find that this behaviour is most common among workers who are recent migrants from rural to urban areas who have access to agricultural jobs in their home villages. I exploit exogenous shocks to agricultural productivity, that increase seasonality in agricultural labour demand, to estimate the effect of seasonal absences on firms’ output. Finally, I develop a theoretical framework that that illustrates how seasonal absences can be interpreted as a consequence of asymmetric labour market rigidities between the two sectors and estimate the cost of these rigidities in terms of loss in manufacturing output and employment.
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Tremblay, Isabelle. "L'impact des démarches de réingénierie et de réorganisation du travail sur l'efficacité productive des entreprises /." Thèse, Chicoutimi : Université du Québec à Chicoutimi, 2003. http://theses.uqac.ca.
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Mansour, Mazen. "What drives innovation and productivity? : a case study using data for German firms." Thesis, University of Gloucestershire, 2017. http://eprints.glos.ac.uk/5593/.
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This work attempts to explain the relationship between innovation expenditure, innovation outputs, and firm productivity. It investigates the key factors that drive these relationships using unbalanced German manufacturing panel data at firm level captured by the Mannheim Innovation Panel (MIP) between 2003 and 2013. A structural equation model is employed to test the data consisting of three stages proposed by the Crepon, Duguet, and Mairesse econometric model (CDM) framework. The first stage is a Heckman model to control for selection bias and to explain the firm’s decision if participating in innovation activities or not, and the level of expenditure on innovation in relation to its previous labour productivity. The second stage is the knowledge production function in which innovation expenditure generates economically valuable knowledge in the form of different types of innovation. The third stage is the production function, which describes the relationship between generating innovation and labour productivity. This work focuses on testing the CDM and the expansions on process innovation and organisational innovation in the production function using the Principal Component Analysis (PCA) approach. The results imply that the firm’s decision to involve itself in innovation activities is positively associated with its previous labour productivity. However, for those firms which participate in innovation activities, the previous labour productivity affects the level of expenditure on innovation negatively. The estimation results of the knowledge production function suggest that product innovation in the form of new to the firm of clearly improved products rises with innovation expenditure. The estimation results of the production function promote the role of presenting market novelties, process innovation targeted at the reduction of average costs, and organisational innovation as sources for labour productivity. A set of determinants that might affect innovation and productivity were investigated. The empirical results suggest that market novelties are driven by qualified personnel, however, this study was unable to find drivers for process and organisational innovations.
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Chen, Wen-Chih. "Integrating approaches to efficiency and productivity measurement." Diss., Georgia Institute of Technology, 2003. http://hdl.handle.net/1853/25422.
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Yildirim, Hayri Tacettin 1957. "THE IMPACT OF OPERATIONS MANAGEMENT TECHNIQUES ON PRODUCTIVITY UNDER TURKISH PREMIER OZAL'S NEW INDUSTRIAL POLICY." Thesis, The University of Arizona, 1987. http://hdl.handle.net/10150/276541.
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This thesis is an introductory research study on the impact of operations management techniques on productivity under Turkish Premier Turgut Ozal's industrial policy. The effectiveness of opening up the economy to international competition has been analyzed by comparing the present industrial productivity to the productivity figures before Premier Turgut Ozal. The evaluation is done through four major areas: quality, operations research techinques, inventory and manpower planning. The final chapter gives a summary of the findings and suggests that competition most likely has helped Turkish industry increase their productivity in these four areas.
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Groenewald, Jurie. "Improving competitiveness in businesses through the application of product design as a knowledge creation management tool." Thesis, [S.l. : s.n.], 2009. http://dk.cput.ac.za/cgi/viewcontent.cgi?article=1022&context=td_cput.
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Gololobova, O. M., and N. I. Larka. "Investment and energy productivity trends in the US." Thesis, НТУ "ХПІ", 2015. http://repository.kpi.kharkov.ua/handle/KhPI-Press/26040.
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Scholtz, Reginald. "The manufacturing performance measurement matrix model." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/969.
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Thesis (MBA (Graduate School of Business))--Stellenbosch University, 2008.ENGLISH ABSTRACT: Globalisation, constant innovations and well-informed customers have made modern business environments dynamic and complex. Organisations, with their ever-changing business models, are striving to improve the quality of their products and services. Congruently, several management theories have evolved. Total Quality Management (TQM),Just in Time (JIT), Benchmarking, Lean Management, Balanced Scorecard and Six Sigma are some of the more well known. Each movement with its own life span, its share of popularity and level of acceptance has the same basic goal – improvement in quality by measuring performance. Recent years have seen an upsurge in the approaches and contributions to the field of performance measurement. Are these management theories just a flavour of the month or do they add value. The object of this study is to provide industry specific manufacturing business with a Manufacturing Performance Measurement Matrix Model, which can be used over time to measure improvement and serve as a basis for Knowledge Management.
AFRIKAANSE OPSOMMING: Globalisering, konstante inbring van veranderinge en goed ingeligte kliënte het die moderne besigheidsomgewing dinamies en kompleks gemaak. Organisasies, met hulle ewig veranderende besigheidsmodelle, streef daarna om die kwaliteit van hulle produkte en dienslewering te verbeter. Verskeie bestuursteorieë het as gevolg hiervan ontwikkel. Die mees bekende bestuursteorieë is onder andere: Total Quality Management (TQM), Just in Time (JIT), Benchmarking, Lean Management, Balanced Scorecard en Six Sigma. Elkeen van hierdie planne, met sy eie leeftyd, porsie van die gewildheid en vlak van aanvaarding, het dieselfde basiese doel – verbetering van kwaliteit deur die meet van prestasie. Onlangse jare het ‘n opvlam gesien in die benaderings en bydraes tot die veld van prestasiemeting. Is hierdie bestuursteorieë net ‘n nuutjie of is hulle waardevol vir die besigheidswêreld? Die doel van hierdie studie is om industrie spesifieke vervaardigingsbesighede met ‘n Vervaardigings Prestasiemetings Matriks Model te voorsien wat deur die verloop van tyd verbeterings kan meet en kan dien as ‘n basis vir die bestuur van kundigheid.
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Schefczyk, Michael. "Warehouse performance analysis: techniques and applications." Thesis, Georgia Institute of Technology, 1990. http://hdl.handle.net/1853/25125.
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Wan, Kin-man, and 溫建文. "Industrial management approaches for alleviating critical production wastes in Hong Kong building services works." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2011. http://hub.hku.hk/bib/B45963071.
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Low, Sui Pheng. "Strategic development of the built environment through international construction, quality and productivity management." Thesis, University of Birmingham, 2012. http://etheses.bham.ac.uk//id/eprint/3614/.
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This thesis presents a coherent, sustained and substantial contribution to the advancement of knowledge or application of knowledge or both in the field of construction management and economics. More specifically, this thesis outlines the strategic development of the built environment through lessons from international construction, quality and productivity management. The strategic role of construction in economic development is emphasized. It describes the contributions transnational construction firms made towards modern-day construction project management practices globally. It establishes the relationship between construction quality and economic development and fosters a better understanding of total quality management and quality management systems in enhancing construction industry performance. Additionally, it prescribes lessons from the manufacturing industry for construction productivity and identifies the amount of carbon emissions reduced through lean construction management practices to alleviate the generally adverse effects of the built environment on global climate change. It highlights the need for integrated management systems to enhance quality and productivity for sustainable development in the built environment. The thesis is an account of how the built environment has evolved, leveraging on lessons from international construction, quality and productivity management for improvements over the past two decades.
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Mašika, Michal [Verfasser], and Monika [Akademischer Betreuer] Schnitzer. "The economics of new products and productivity : three essays on applied industrial organization / Michal Mašika. Betreuer: Monika Schnitzer." München : Universitätsbibliothek der Ludwig-Maximilians-Universität, 2012. http://d-nb.info/1023902990/34.
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Johnson, Andrew. "Methods in productivity and efficiency analysis with applications to warehousing." Diss., Atlanta, Ga. : Georgia Institute of Technology, 2006. http://hdl.handle.net/1853/29400.
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Thesis (Ph.D)--Industrial and Systems Engineering, Georgia Institute of Technology, 2006.McGinnis, Leon - Committee Chair, Griffin, Paul - Committee Member, Hackman, Steve - Committee Member, Parsons, Len - Committee Member, Sharp, Gunter - Committee Member. Part of the SMARTech Electronic Thesis and Dissertation Collection.
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Pineda, Antonio J. "A multiple case study research to determine and respond to management information needs using Total-Factor Productivity Measurement." Diss., Virginia Tech, 1990. http://hdl.handle.net/10919/39114.
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Zhang, Guochang. "Incentive compatible compensation mechanism for centrally planned industry with multiple agents and communiction." Thesis, University of British Columbia, 1986. http://hdl.handle.net/2429/26114.
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This thesis applies the existing agency theory into the problem of production planning in a centrally planned industry. The planner's objective is to maximize social welfare contributed by the industry, while the firms individually want to maximize utility over money compensation minus disutility over effort. The problem contains both moral hazard and adverse selection because each agent privately observes a predecision information about the production process. A model is built for determining the optimal incentive compatible scheme. The analysis starts with the problem of fixed proportions production. An optimal incentive compatible scheme is first derived in single agent settings. It is then extended to multiple agent settings. Under the optimal incentive scheme, the principal is able to derive all the rent. The solution is the first-best when the agents are all risk neutral, and strictly second-best otherwise. The subgaming issues amongst the agents are investigated. When the agents are not cooperative, a sufficient condition is given for the incentive scheme to be effective, i.e., the equilibrium induced by the scheme is implementable. It is also concluded that, if the agents are able to cooperate, there always exist some state realizations under which the scheme is not effective. Finally, a different type of production problem, namely, production with substitutable inputs, are studied. And an incentive compatible compensation scheme is again proposed.Business, Sauder School of
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Yehudai, Joseph. "A Study of the Relationship between the Intensity of Short-Range and Medium-Range Capacity Management and the Effectivenesss of Manufacturing Operations." Thesis, North Texas State University, 1988. https://digital.library.unt.edu/ark:/67531/metadc331834/.
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The objective of this study was to examine the relationship between intensity of short-range and medium-range capacity management and effectiveness of manufacturing operations. Data were collected to test the null hypothesis which stated that intensity of short-range and medium-range capacity management does not influence manufacturing effectiveness. Intensity of short-range and medium-range capacity management was indicated by the following variables: (1) production standards; (2) priority determination; (3) delivery dates determination; (4) material requirements planning; (5) routing information; (6) capacity utilization; and (7) backlog measurement. Manufacturing effectiveness was indicated by the following variables: (1) delivery dates performance; (2) lead times; (3) subcontract work; (4) direct labor overtime; (5) direct labor efficiency; (6) plant and equipment utilization; and (7) work in process inventory. The population selected to provide data for this study is the manufacturing firms in the State of Texas with five hundred or more employees. Over 42 percent of the eligible firms responded to a six-page questionnaire. Several multivariate techniques were utilized for data analysis: (1) factor analysis; (2) canonical correlation analysis; (3) bivariate correlation; (4) multiple linear regression; (5) cross-tabulation; and (6) analysis of variance. The results of this research did not adequately support the rejection of the null hypothesis. However, they did definitely identify a distinct group of capacity management intensity variables that influence manufacturing effectiveness in specific cases. Intensity variables were placed in three groups that identified how influential they were over the effectiveness measures. The most influential group included the variables: production standards and material requirements planning. The indication for the manufacturing manager is to concentrate on improvements in these areas. Effectiveness variables were also placed in three groups that identified the level at which the variables were influenced by the intensity variables. The highly influenced group included plant and equipment utilization and delivery dates performance.
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Neethling, Gideon Hugo. "Performance improvement by applying lean manufacturing principles at MultiMech." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/8329.
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Thesis (MBA)--University of Stellenbosch, 2009.ENGLISH ABSTRACT: The political changes in South Africa since 1994 and globalisation have brought about a dramatic increase in competition for South African companies. To ensure long-term survival and success, companies have to focus their strategies on continuous improvement and the ability to adapt to continuous change. Lean manufacturing principles were derived from the Toyota Production System (TPS) which was created by Taiichi Ohna, who is widely credited to be the father of Lean manufacturing principles. Lean principles originated in the automotive industry and transformed an industry that previously focused all its improvement efforts on the theory of mass production. Lean principles can be summarised as continuous improvement through focus on the elimination of waste from processes. Lean principles specify that organisations: • Change from using their view to using the view of the customer when evaluating value-creating activities; • Change production plans that focus on mass production to production plans that produce only what customers want now in flow production with small production batches; • Reduce lead times; • Improve quality; and • Achieve the above-mentioned by eliminating waste in all processes. Lean principles are based on the assumption that once waste is removed, the process improves and results in reduced lead time, improved quality, reduced costs and improved customer service. The aim of this research study was to test Lean principles by implementing applicable parts of it in the engine rebuilding section of MultiMech, a division of Golden Arrow Bus Services. The changes that formed part of the implementation included: • Reduced work in progress through improved production planning; • Improved performance of inbound processes through improved communication based on improved production planning; and • Improved productivity due to improved inbound processes and improved performance measuring. The results from the pilot implementation of Lean principles at the engine rebuilding section support the benefits documented in the theory. The major results were: • An increase in the number of engines built for the months June to September, from 54 in 2007 to 88 in 2008 which represents a 63 per cent improvement in productivity; • A decrease in the number of works orders from 58 to 21, which represents a decrease of 63 per cent in work in progress; and • A reduction in stores' lead time from 3.5 days to 1.4 days, which represents an improvement of 60 per cent. The results from the pilot implementation is only an indication of the total potential that will be realised when Lean principles are implanted throughout MultiMech.
AFRIKAANSE OPSOMMING: Die politieke veranderinge in Suid-Afrika sedert 1994 en globalisering het 'n dramatiese verhoging in mededinging vir Suid-Afrikaanse maatskappye tot gevolg gehad. Ten einde langtermyn oorlewing en sukses te verseker, moet maatskappye hul strategiee fokus op aanhoudende verbetering en die vermoe om by konstante verandering aan te pas. 'Spilvrye' vervaardigingsbeginsels ('Lean manufacturing principles') is afgelei van die Toyota produksiestelsel ('Toyota production system') (TPS), wat ontwikkel is deur Taiichi Ohno, wat algemeen beskou word as die vader van spilvrye vervaardigingsbeginsels. Hierdie beginsels het ontstaan in die motorvervaardigingsindustrie en 'n industrie transformeer wat voorheen al sy verbeteringspogings gefokus het op die teorie van massaproduksie. Spilvrye beginsels kan opgesom word as konstante verbetering deur te fokus op die eliminasie van verspilling uit prosesse. Spilvrye beginsels bepaal dat organisasies: • Nie meer vanuit hulle eie perspektief nie, maar vanuit die klient se perspektief waardeskeppende aktiwiteite beoordeel; • Produksieplanne verander wat fokus op massaproduksie tot produksieplanne wat slegs produseer wat kliente nou wil he in 'n vloeiproduksieproses met klein produksievolumes; • Wagperiodes verminder; • Kwaliteit verbeter; en • Bogenoemde bereik deur verspilling in alle prosesse te elimineer. Spilvrye beginsels is gebaseer op die aanname dat sodra verspilling verwyder is, die proses verbeter en verkorte wagperiodes volg, kwaliteit verbeter, kostes verminder en klientediens verbeter. Die doel van hierdie navorsingstudie was om Spilvrye beginsels te toets deur toepaslike gedeeltes daarvan te implementeer in die enjinbou afdeling van MultiMech, 'n divisie van Golden Arrow busdienste. Die veranderinge wat deel uitgemaak het van die implementering sluit in: • Verminderde werk-in-proses deur verbeterde produksiebeplanning; • Verbeterde prestasie van inkomende prosesse deur verbeterde kommunikasie gebaseer op verbeterde produksiebeplanning; en • Verbeterde produktiwiteit as gevolg van verbeterde inkomende prosesse en verbeterde prestasiemeting. Die resultate van die loodsimplemetering van Spilvrye beginsels by die enjinbou afdeling ondersteun die voordele wat in die teorie gedokumenteer is. Die vernaamste resultate sluit in: • 'n Toename in die aantal enjins gebou vir die maande Junie tot September, van 54 in 2007 tot 88 in 2008 wat 'n 63 persent verbetering in produktiwiteit verteenwoordig; • 'n Afname in die aantal werksopdragte vanaf 58 tot 21, wat 'n afname van 63 persent in werk-in-proses verteenwoordig; en • 'n Afname in store se wagperiode van 3.5 dae tot 1.4 dae, wat 'n verbetering van 60 persent verteenwoordig. Die resultate van die loodsimplementering van Spilvrye beginsels is 'n teken van die totale potensiaal wat gerealiseer sal word met die implementering in ander departemente van MultiMech.
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Hensel-Unger, Ralph. "Entwicklung einer Gestaltungssystematik für das Industrial Engineering (IE)." Doctoral thesis, Universitätsbibliothek Chemnitz, 2011. http://nbn-resolving.de/urn:nbn:de:bsz:ch1-qucosa-73876.
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Unternehmen stehen vor der Herausforderung, effizient und kostengünstig zu produzieren. In diesem Zusammenhang kommt dem Industrial Engineering (IE) eine hohe Bedeutung zu, denn es besitzt das Potenzial zum ganzheitlichen Produktivitätsmanagement über den gesamten Produktentstehungs- und herstellungsrozess sowie alle Unternehmensbereiche. Dieses Potenzial wird zwar mittlerweile von einer Vielzahl von Unternehmen erkannt, jedoch kaum genutzt, was insbesondere in einem fehlenden Konzept für das ganzheitliche Industrial Engineering im Unternehmen begründet liegt. Daher wird ein fundamentales „Reengineering“ des Industrial Engineerings notwendig, das im Kontext des Zusammenwirkens von Mensch, Technik und Organisation, den Mitarbeiter in den Fokus seiner Aktivitäten rückt. Im Rahmen der vorliegenden Arbeit wird deswegen erstmals eine Gestaltungssystematik für das Industrial Engineering vorgestellt. Diese gibt Hilfestellung für die Implementierung des Industrial Engineerings im Unternehmen und speziell an ausländischen Standorten, um durch eine geeignete Gestaltung der Aufbauorganisation dessen adäquate Einbindung im Unternehmen sicherzustellen. Zudem liefert die Gestaltungssystematik wertvolle Hinweise sowohl für die Personalauswahl als auch den Personaleinsatz im IE. Ferner unterstützt ein Leitfaden für das kulturadäquate Change Management die Durchführung von Gestaltungs- und Rationalisierungsvorhaben im Rahmen der eigentlichen Tätigkeit des Industrial Engineers im internationalen KontextTo cope with tough international competition, companies are faced with the demand for highly efficient and productive manufacturing as well as service processes and the need to identify potential for rationalization in order to ensure the economic performance of the company. Industrial Engineering is playing a key role in planning and optimizing work systems and processes in ergonomic as well as economical terms to improve enterprise's productivity. Currently there is no common understanding of IE, of its specific functions as well as its organizational fixture in enterprise's praxis. Because of this lack between research and practice, enterprises waste the potential of IE for the increase in productivity. To overcome the problem of a missing holistic approach for the continuous productivity management, a systematic approach for the full potential utilization of IE will be introduced. This firstly facilitates the institutional configuration of a human-oriented IE in enterprises of the manufacturing and the service sector and secondly helps to realize measures of work design as well as work rationalization by means of a strong change management. Thus, the developed design approach systematically contains dimensions and parameters for the implementation of an overall Industrial Engineering enabling to unleash productivity potentials by considering the technology as well as the human factor and organizational conditions. Furthermore, for the first time the intercultural differences influencing the Industrial Engineering on the functional, structural and personnel level are explicitly considered in the novel approach. From a practice-oriented point of view, the approach helps to give concrete recommendations for the implementation of the Industrial Engineering as well as for the job of the Industrial Engineers being sent as expatriates to Poland or the Czech Republic
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Martelli, Edmund R. "Intricacies of Professional Certifications for Quality Management (QM)." TopSCHOLAR®, 2010. http://digitalcommons.wku.edu/theses/180.
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The modern manufacturing marketplace is extremely complex and constantly changing. Career professionals often seek job placement, career advancement, and continuing education through professional certifications. Professional certifications in the United States (U.S.) have been evolving since 1911. In the 1950s, engineering groups established professional certifications and licenses. In the 1980s, administration of accreditation of certification programs proliferated, and by the 1990s, many government and professional organizations sought to standardize procedures for the industry. Currently, professional certifications are available for virtually every profession and issued by multitudes of organizations.
Quality management (QM) encompasses an extensive combination ofprofessional abilities. Providers of professional certifications for quality management (QM) related occupations have increased as the demand for specialized employees increased. Certification can make professionals invaluable to their professions and offer substantial compensation. Return on the investment of personal development varies and requires consideration. Some non-accredited certification providers attempt to satisfy demand without conforming to consensual standards. Considering the accumulation of diverse sources professional certifications is subjective and industrial managers may consider them unnecessary, redundant of formal educations, or simply ineffective.
The dispute as to how certifications arr advantageous for what industries and individuals requires continual review. This investigation attempted to identify the individual career advantages, enterprise expectations, and the range of certification programs for quality management (QM).
The design of research used was a mixed-method approach to scientific inquiry. Participants from industrial professionals and certification providers participated in an online survey designed to identify certification parameters and perceptions.
Survey responses were statistically analyzed using a variety of descriptive and inferential techniques. The techniques included measures of agreement, central tendency, and dispersion combined with open-ended responses to deductively and inductively formulate, analyze, and interpret a referenced conclusion.
The results indicated essential parameters of professional certifications including what certifications existed, how they are implemented, acquired value ranges, perceived attributes and effectiveness, and a comparison of experienced and certified professionals.
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Gogotya, Ntombizodwa Wonkie. "Productivity in South Africa as measured by changes in value added per employee per year." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50069.
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Thesis (MBA)--Stellenbosch University, 2004.ENGLISH ABSTRACT: One of the objectives of corporate reporting is the communication of information on a company's performance to all stakeholders. The traditional financial statements (balance sheet, income statement and the cash flow statement) do not sufficiently meet all of the above requirements. In view of this, the study project acknowledges the need for corporate reporting beyond the traditional conventional financial reports. This therefore necessitated the use of a Value-Added Statement (VAS) as one of the financial statements that is regarded to have the ability to enhance corporate reporting. A VAS is based on an economic concept and, therefore, a contribution of a specific company towards the Gross Domestic Product (GOP) can be directly measured. Although a VAS does not solely disclose all of the information pertaining to the economic performance of business enterprise, it is believed that the statement can assist interested parties in making well-informed economic decisions. However, the publication of a VAS is still not a statutory regulation in South Africa. The findings indicate some limitations in the manner in which a VAS is published. The format is not statutory and is not audited, but there are opportunities for further research and improvement. This aspect has unfortunately led some users to mistrust the statement. For example, it almost always indicates that the labour component takes most of the value added (Hird, 1983). Statistical tests (e.g. Shapiro-Wilk's W Spearman R Test, histograms) have been conducted. These tests show a weak negative relationship between change in number of employees and change in value added by each employee. This suggests that value added per employee is not the only factor that contributes to productivity. There is therefore not enough evidence to conclude that companies that reduce the number of employees improve productivity.
AFRIKAANSE OPSOMMING: Een van die doelwitte van korporatiewe verslaggewing is om inligting oor die prestasie van 'n maatskappy aan alle belangegroepe te kommunikeer. Die tradisionele finansiële state (balansstaat, inkomstestaat en kontantvloeistaat) voldoen nie heeltemal aan bogenoemde vereistes nie. In die lig hiervan erken die studieprojek die behoefte aan korporatiewe verslaggewing bo en behalwe die tradisionele finansiële verslae. Dit het dus die gebruik van die toegevoegdewaardestaat (TWS) genoodsaak as een van die finansiële state wat daartoe kan bydra om korporatiewe verslaggewing te verbeter. 'n TWS is gebaseer op 'n ekonomiese konsep. Daarom kan 'n bydrae van 'n spesifieke maatskappy tot die Bruto Binnelandse Produk (BBP) direk gemeet word. Hoewel 'n toegevoegdewaardestaat nie op sy eie al die inligting oor die ekonomiese prestasie van 'n besigheidsonderneming blootlê nie, kan dit belangstellende partye help om ingeligte ekonomiese besluite te neem. Die publikasie van 'n toegevoegdewaardestaat is egter nog nie 'n statutêre regulasie in Suid-Afrika nie. Die bevindinge dui op 'n aantal beperkinge in die wyse waarop 'n TWS gepubliseer word. Die formaat is nie statutêr nie en word nie geouditeer nie, maar daar is geleenthede vir verdere navorsing en verbetering. Hierdie aspek het ongelukkig daartoe gelei dat sommige gebruikers die staat wantrou. Byvoorbeeld: Die VAS dui feitlik altyd aan dat die arbeidskomponent die meeste van die toegevoegde waarde opneem (Hird, 1983). Statistiese toetse (bv. Shapiro-Wilk se W Spearman R Toets, histogramme) is uitgevoer. Hierdie toetse dui op 'n swak negatiewe verhouding tussen verandering in die aantal werknemers en verandering in die waarde wat deur elke werknemer toegevoeg word. Dit dui daarop dat die waarde wat per werknemer toegevoeg word nie die enigste faktor is wat bydra tot produktiwiteit nie. Daarom lewer dit nie genoegsaam bewys om tot die gevolgtrekking te kom dat maatskappye wat hul aantal werknemers verminder terselfdertyd produktiwiteit verhoog nie.
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Knox, Donald W. "The Effect of Leadership Training on Manufacturing Productivity of Informal Leaders." Thesis, University of North Texas, 2000. https://digital.library.unt.edu/ark:/67531/metadc2715/.
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The purpose of this study was to determine if leadership training, given to informal leaders, had a positive effect on manufacturing productivity. The leadership attributes of informal leaders were assessed using the Leader Attributes Inventory (LAI). Furthermore, the performance of informal leaders was measured using the Leader Effectiveness Index (LEI). Non-management employees from various departments in a manufacturing facility were placed in one of four experimental groups. A Solomon four-group experimental design was employed. A one-group pretest-posttest design was used to control threats to internal validity. The one-way analysis of variance procedure (ANOVA) was used to determine if there were statistically significant increases in manufacturing productivity of informal leaders. Findings suggested that training increased the manufacturing productivity of informal leaders. The increased productivity indicated that leadership training could help manufacturing facilities increase their productivity without capital expenditures. Findings did not indicate a statistically significant difference in leadership attributes. Findings also suggested there were no significant differences in the manufacturing productivity between employees with high leader attributes and low leader attributes. Based on this study, leadership training, given to non-management employees, may yield gains in manufacturing productivity.
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Peak, Geoffrey Colin. "Product innovation and differentiation, intra-industry trade and growth : a thesis submitted in fulfilment of the requirements for the degree of Doctor of Philosophy." Title page, contents and abstract only, 2001. http://web4.library.adelaide.edu.au/theses/09PH/09php357.pdf.
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Includes bibliograhical references (leaves 239-251) Concerned with the influence that the production of innovative goods has on the economic growth rate of a country. Proposes that amongst the developed economies, the higher the level of production of innovative goods within a country, the higher the GDP growth rate, all else being equal.
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Earhart, James J. "Desperately seeking Gerard Swope : the Clinton administration pursues a new capital-labor compact /." free to MU campus, to others for purchase, 2002. http://wwwlib.umi.com/cr/mo/fullcit?p3060094.
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Quiso, E., J. Rivera, and J. Farje. "Proposal for the application of ICE and BIM sessions to increase productivity in construction." IOP Publishing Ltd, 2021. http://hdl.handle.net/10757/655943.
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Several studies have shown that the main problem in the construction industry is low productivity. Therefore, this study focuses on developing a proposal through a methodology that can increase productivity in the construction of buildings. The proposed methodology is Virtual Design and Construction (VDC), which has 4 pillars: Building Information Modeling (BIM), Integrated Concurrent Engineering (ICE), metrics and Project Production Management (PPM). However, the article mainly develops BIM and ICE sessions. In addition, in the ICE sessions, "work executors"will be added, so that the information is fed back by both parties, specialist engineers and work executors. Finally, the proposal will be applied in a multi-family building project in the city of Lima - Peru, in order to obtain improvement results.
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Barros, Edmar Matos de. "Influencia das boas praticas de fabricação na efetividade da manufatura farmaceutica." [s.n.], 2005. http://repositorio.unicamp.br/jspui/handle/REPOSIP/263982.
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Orientador: Ettore Bresciani FilhoDissertação (mestrado profissional) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
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Resumo: O uso das Boas Práticas de Fabricação produz melhorias nos produtos farmacêuticos quanto à conformidade com exigências legais, nacionais e internacionais, mas podem influenciar também no aumento da complexidade, criando compartimentação ou barreiras ao fluxo dos processos e, conseqüentemente, na efetividade da Manufatura Farmacêutica. A diretriz operacional baseada na função busca o melhor desempenho do departamento ou da área apresentando resultados fora do contexto organizacional ou do sistema. Por sua vez a diretriz operacional baseada nos processos leva em consideração o contexto nos quais os resultados são obtidos e desvenda as relações causais entre várias atividades, ressaltando os pontos fracos e fortes da cadeia de agregação de valor. A Indústria Farmacêutica é um exemplo de compartimentação de atividades, devido ao grande número de validações e procedimentos relacionados a estabelecer o que se faz exatamente em cada área. As Boas Práticas de Fabricação podem contribuir para criar barreiras entre funções, prejudicando a identificação do que realmente agrega valor. A questão básica do trabalho será mostrar como identificar estas barreiras ampliando o conceito de qualidade também para os processos da Manufatura Farmacêutica
Abstract: The use of Good Manufacturing Practices makes improvements in the pharmaceutical products, concerning national and international legal requirement, but it can also influence the increase of complexity, promoting compartments or barriers to the process flow and, therefore, to the Pharmaceutical Manufacturing effectiveness. The operational practice based on the functions searches the best area or department performance, presenting the results out of the organizational or system context. The operational practice based on the processes, in its turn, takes into account the context in which the results are acquired, and opens up the casual relations among several activities, outlining the weak and the strong points of the value added chain. The Pharmaceutical Industry is an example of activities in compartments due to the high number of validations and procedures establishing exactly what to do in each area. The Good Manufacturing Practices can contribute in the creation of barriers between functions, making it harder to identify what really adds value. The bottom-line of the paper will be to show how to identify these barriers, also to increase the quality concept to the Pharmaceutical Manufacturing processes
Mestrado
Gestão da Qualidade Total
Mestre em Engenharia Mecânica
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Camargo, Aline Carneiro. "Monitoramento e manejo de insetos pragas em cultivos de tomate para processamento industrial." Universidade Federal de Goiás, 2011. http://repositorio.bc.ufg.br/tede/handle/tede/6790.
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Conselho Nacional de Pesquisa e Desenvolvimento Científico e Tecnológico - CNPq
The culture of tomato (Solanum lycopersicum) is subject to a high incidence of pests, and these can occur from sowing to fruit harvest. This study was conducted in order to monitor the field population dynamics of arthropod pests and their predators and obtain subsidies that define alternatives for the management of areas cultivated with creeping tomato produced for industry. Initially, two studies in the areas of cash crops were performed at different times Abadia de Goiás and Palminópolis, two districts of the state of Goiás, which consisted of weekly surveys to quantify population densities of arthropods present in the culture. There was a constant incidence of whiteflies throughout the crop cycle, the low population of beneficial arthropods and from the analysis of applications made with the population indices obtained, it could be observed use of unnecessary applications of pesticides for pest insect species control. Later, there was a test installed in an experimental area with tomato cultivation in Goiânia-GO another district, and aimed to test an alternative form of arthropod pests control, whose treatment consisted of evaluating two different forms of management, standard management, performed in conventional way with the use of pre-established applications, and integrated pest management (IPM). In the standard treatment were performed eleven applications of pesticides to control insect pests, and IPM were performed in four applications, as these were based on population levels of pests in the area of cultivation. In the IPM treatment was observed that the cost of production was 18% lower compared to standard treatment, without significant losses in productivity of tomatoes. The use of integrated pest management proved to be an important tool for controlling tomato pests, to be technically efficient and economically viable.
A cultura do tomateiro (Solanum lycopersicum) está sujeita a uma grande incidência de pragas, e essas podem ocorrer desde a fase de produção de mudas até a colheita dos frutos. Este estudo foi realizado com o objetivo de acompanhar a campo a dinâmica populacional dos artrópodes pragas e de seus predadores e obter subsídios que definissem alternativas para o manejo de áreas cultivadas com o tomate rasteiro produzido para processamento industrial. Inicialmente foram realizados estudos em duas áreas de cultivos comerciais em diferentes épocas, nos município de Abadia de Goiás e Palminópolis, estado de Goiás, que consistiram de levantamentos semanais para quantificar as densidades populacionais dos artrópodes presentes na cultura. Observou-se a incidência constante da mosca branca ao longo do ciclo da cultura, o baixo índice populacional de artrópodes benéficos e, a partir da análise das aplicações de agroquímicos realizadas com os índices populacionais obtidos, pôde-se constatar a utilização desnecessária de aplicações de produtos fitossanitários para o controle de espécies de insetos pragas. Posteriormente, realizou-se um ensaio instalado em uma área experimental com cultivo do tomateiro no município de Goiânia-GO, e objetivou testar uma forma alternativa de controle dos artrópodes praga, cujos tratamentos consistiam em avaliar duas formas diferentes de manejo: manejo padrão, realizado de forma convencional com a utilização de aplicações pré-estabelecidas; e manejo integrado de pragas (MIP). No tratamento padrão foram realizadas onze aplicações de agroquímicos para o controle de insetos pragas, e no MIP foram realizadas quatro aplicações de agroquímicos, pois estas eram baseadas no nível populacional das pragas na área de cultivo. No tratamento MIP observou-se que o custo de produção foi 18% menor, em relação ao tratamento padrão, sem perdas significativas na produtividade de tomates. A utilização do manejo integrado de praga demonstrou ser uma ferramenta importante no controle de pragas da cultura do tomateiro, por ser tecnicamente eficiente e economicamente viável.
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Kriel, Jean-Jacques. "A process to assist technology investment decisions in construction - a case study on labour productivity." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/85828.
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Thesis (MEng)-- Stellenbosch University, 2013.ENGLISH ABSTRACT: Worldwide the civil construction industry is one of the biggest and most influential industries but has proven to be lacking in the development of technology-aided construction. In contrast, the automotive manufacturing industry is very reliant on the use of highly advanced technology. Literature showed that specific focus is being put on increased technology investments and development of infrastructure in South Africa in order to solve various problems in the country. In light of these realisations, the objective of this research study was to establish a process that can be used to assist technological investments that solve areas of concern in the construction industry. The research was conducted by following a procedure of identifying problematic areas in construction, scrutinising the biggest problem to identify its key elements and finally selecting a decision support model to select technological solutions. The research sequence therefore established the steps of a process that can assist technological investment decisions that solve areas of concern in the construction industry. The first step of this process necessitated the identification of the most influential area of concern in South African construction. A series of interviews and surveys with experienced senior managers in different divisions of the South African civil construction industry showed that the low productivity of labourers is the most influential area of concern in terms of impact on construction projects. Consequently, labour productivity was scrutinised as part of the second step of the process. It was found that there are different methods to measure productivity and that factors influencing labour productivity can be grouped into managerial practices, labour effectiveness and material timeliness. The scrutiny, together with the productivity improvement system and lessons learned from other industries, gave input to the third step of the process, viz. to identify technological solution alternatives for the area of concern. Wireless technology and visual analysis were identified as two groups of technology that could improve labour productivity. The final step of the process evaluated the effects the different solution alternatives could have on a company and a tailored set of criteria together with a fuzzy multi-criteria decision model was proposed for use in this step. The research study identified that there are generic areas of concern in construction and that technology can be used to improve problem solving processes in companies. Furthermore, a generic and flexible four step process was formulated that can incorporate multiple criteria, stakeholders’ opinions, business strategy and the necessary benefits the problem requires in one evaluation model. This process was found to be able to assist technological investment decisions in the construction industry specifically to eliminate or improve on existing areas of concern.
AFRIKAANSE OPSOMMING: Die siviele konstruksiebedryf is een van die grootste en mees invloedryke industrieë wêreldwyd, maar is bewys om agter te wees in terme van ontwikkeling in tegnologie-gesteunde konstruksie. In teenstelling hiermee is die motor-industrie afhanklik van die gebruik van hoogs-gevorderde tegnologieë. Literatuur het getoon dat daar spesifiek gefokus word op die investering in tegnologie- en infrastruktuurontwikkeling in Suid Afrika sodat bestaande probleme in die land opgelos kan word. In die lig van hierdie bevindinge, is die doel van hierdie studie om ‘n proses te vestig wat kan help om besluite rakende tegnologiebeleggings te vergemaklik sodat probleem areas in die konstruksie industrie met dié beleggings opgelos kan word. Die eerste stap van die navorsingsprosedure was om probleem areas in die konstruksie industrie te identifiseer en daarna is die probleem met die grootste impak op konstruksie projekte in diepte ontleed om die eienskappe daarvan te bepaal. Laastens is ‘n besluitnemings model gekies sodat tegnologiese beleggings geëvalueer en gekies kan word. Die navorsingsprosedure het daarom die struktuur gegee om ‘n proses te vestig wat gebruik kan word om besluite oor tegnologiese beleggings te vergemaklik om sodoende probleme in die konstruksie industrie op te los. Die eerste stap in hierdie proses het vereis dat die probleem met die grootste impak op konstruksie projekte in die Suid-Afrikaanse konstruksie industrie geïdentifiseer moes word. Na afloop van ‘n reeks onderhoude en opnames met ervare senior bestuurders in verskeie afdelings van siviele konstruksie, is gevind dat lae arbeidsproduktiwiteit die mees invloedryke probleem area is. Lae produktiwiteit van arbeid is om hierdie rede in diepte ontleed as deel van die tweede stap in die proses. Daar is gevind dat daar verskillende maniere is waarop produktiwiteit gemeet kan word en dat faktore wat produktiwiteit beïnvloed gekategoriseer kan word in bestuur praktyke, arbeid effektiwiteit en stiptelikheid van materiaal. Die ontleding, tesame met die produktiwiteitsverbeteringstelsel en lesse wat geleer is in ander bedrywe, het gelei tot die derde stap van die proses, naamlik die identifisering van tegnologiese oplossings-alternatiewe. Draadloostegnologie (“wireless technology”) en visuele analise is geïdentifiseer as twee groepe van tegnologie wat die produktiwiteit van arbeid kan aanspreek. Die finale stap van die proses het gebruik gemaak van ‘n stel kriteria en ‘n ‘fuzzy multi-criteria’ besluitnemingsmodel om die verskillende tegnologie alternatiewe te evalueer. Hierdie navorsingstudie het daarin geslaag om te identifiseer dat daar generiese probleem areas in die konstruksiebedryf is en dat tegnologie gebruik kan word om probleme op te los en om dienooreenkomstig siklusse in maatskappye te verbeter. Verder is 'n generiese en buigsame vier-stap proses geformuleer wat verskeie kriteria, opinies van belanghebbendes, korporatiewe strategieë en die nodige voordele om die probleem op te los, alles in een evalueringsmodel inkorporeer. Hierdie proses is bewys om te kan help om tegnologiese beleggings in die konstruksiebedryf te vergemaklik om sodoende reeds-bestaande probleme op te los.
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Lipkin, Ilya. "Testing Software Development Project Productivity Model." University of Toledo / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1321593577.
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Ramashala, Palesa Agnes. "Performance improvement of the toolmakers of the Western Cape through the application of the order fulfilment process and activity based costing." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/822.
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Thesis (MBA (Business Management))--Stellenbosch University, 2008.ENGLISH ABSTRACT: The South African Government has set a target to halve poverty and unemployment by 2014. In an attempt to achieve this target a number of projects were initiated, one of which is the National Tooling Initiative (NTI). Local structures were established to encourage co-operation and competitiveness among the Small Micro and Medium Enterprises (SMMEs) by using the cluster concept. Consequently the Western Cape Tooling Initiative (WCTI) was formed to focus on and address the needs of the toolmakers in the Western Cape. It was highlighted during the interview with the Chief Executive Officer (CEO) of the WCTI that some of the toolmakers are limited in terms of the size of orders they could handle due to lack of capacity. Discussions and research showed that in addition to the cluster initiative, a model such as the Order Fulfilment Process (OFP) could be used to encourage toolmakers to play a role in the activities within the OFP which they are strong in and collectively tender for contracts which they cannot fulfil on their own. Coupled to the OFP, it was decided that activity based costing would be used to assist with the cost allocation of the activities along the OFP. Furthermore, some of the activities within the OFP would be centralised i.e. order taking and invoicing, while others would be decentralised i.e. manufacturing and distribution. The research study showed that although the office of the WCTI is fully established, there is a need to better understand and analyse the actual state of the toolmakers, their profile and capability. Once this information is available, the WCTI would be in a better position to make meaningful decisions about the appropriate plan of action. Concurrently, the WCTI need to also learn about the business opportunities that are available to the toolmakers and begin to exploit them. The aim of the study was to help improve the performance of the toolmakers through co-operation by using the order fulfilment process model complemented by activity based costing. The objective of the research project was to develop a framework that should be used by the WCTI to encourage co-operation among the toolmakers to improve their competitiveness.
AFRIKAANSE OPSOMMING: Die Suid-Afrikaanse regering het aan hulself die doelwit gestel om teen 2014 armoede en werkloosheid te halveer. In ‘n poging om hierdie doelwitte te bereik, is ‘n aantal projekte van stapel gestuur, waarvan die “National Tooling Initiative” (NTI) een is. Plaaslike strukture is gevestig om samewerking en mededinging aan te moedig tussen die klein-, mikro- en medium- sake-ondernemings (SMMEs) deur die gebruik van ‘n groeperingskonsep. Gevolglik is die “Western Cape Tooling Initiative” (WCTI) tot stand gebring om te fokus op die behoeftes van die gereedskapmakers in die Wes-Kaap en hul behoeftes aan te spreek. In ‘n onderhoud met die Hoof Uitvoerende Beampte van die WCTI is aandag daarop gevestig dat sommige van die gereedskapmakers beperk word in terme van die grootte van bestellings wat hulle kan hanteer as gevolg van hul gebrek aan kapasiteit. Gesprekke en navorsing het getoon dat ‘n model soos die bestellingvoltooingsproses (Order Fulfilment Process (OFP)) gebruik kan word om gereedskapmakers aan te moedig om ‘n rol te speel in die aktiwiteite binne die OFP waarin hulle sterk is en gesamentlik tenders in te dien vir kontrakte wat hulle nie op hulle eie kan hanteer nie. Tesame met die OFP, is daar besluit dat aktiwiteitsgebaseerde kosteberekening gebruik sou word om te help met die bepaling van koste-allokasie van die aktiwiteite binne die OFP. Verder sal sommige van die aktiwiteite van die proses gesentraliseer word, naamlik die neem van bestellings en fakturering, terwyl ander gedesentraliseer sou word, naamlik vervaardiging en verspreiding. Die navorsingstudie het getoon dat, alhoewel die kantoor van die WCTI ten volle gevestig is, daar steeds ‘n behoefte bestaan om die werklike toestand van die gereedskapmakers, hulle profiel en kapasiteit te begryp en te ontleed. Wanneer hierdie inligting beskikbaar is, sal die WCTI in ‘n beter posisie wees om betekenisvolle besluite te neem rakende die gepaste plan van aksie. Verder moet die WCTI ook hulself vergewis van die sakemoontlikhede wat vir die gereedskapmakers beskikbaar is en dit begin benut. Die oogmerk van die studie was om die werkverrigting van die gereedskapmakers deur samewerking te verbeter deur middel van die OFP wat ondersteun word deur aktiwiteitsgebaseerde kosteberekening. Die doel van die navorsingsprojek was om ‘n raamwerk te ontwikkel wat deur die WCTI gebruik kan word om samewerking onder die gereedskapmakers aan te moedig en hul mededingendheid te verbeter.
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Kreisel, Bjorn. "Low cost intelligent automation (LCIA) and process analysis methodology with implementation examples at the company 'Festool GmbH Deutschland'." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52921.
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Thesis (MBA)--Stellenbosch University, 2002.ENGLISH ABSTRACT: This document describes the different possibilities of Low Cost Intelligent Automation (LCIA)and process analysis for companies in the processing industry. These techniques can be used in production and assembly to reach a higher productivity and to maintain the company's competitiveness. Productivity is very important for any company, because it influences the profit. LCIA means using cheap solutions to automate processes in assembly and production. Cheaper machines payoff much faster. This is important, because life cycles are becoming shorter and shorter. With LCIA more manual processes can be automated. This is an advantage especially in countries with high labour costs. Process analysis helps to optimise processes in a company. To reach this goal it is essential to analyse processes systematically. This helps to gather detailed information about manufacturing defects and where they originated from. With these information it is much easier to eliminate the source of error and to reduce the number of defective products. Less errors in a production process lead to higher quality and productivity. The company "Festool GmbH Deutschland" serves as an example for using the described methods. The presented examples for LCIA are simple solutions to automate manual processes in the assembly division. The process of a fully automated machine serves as an example to illustrate the different aspects of a process analysis in this company. The methodologies presented in this document can be used to achieve improvements especially in productivity. Therefore any company coming from a labour intensive industry should think about integrating LCIA and process analysis into their continuous improvement strategy.
AFRIKAANSE OPSOMMING: Hierdie dokument beskryf die verskillende moontlikhede van Lae Koste Intellegente Automasie (LKIA)en die proses analise vir maatskappye in die vervaardiging industrie. Hierdie metodes kan gebruik word in produksie en montering om hoër produktiwiteit te verkry sowel as die maatskapy se mededingendheid te handhaaf. Produktiwiteit is baie belangrik vir enige maatskappy, want dit beïnvloed die winsgewindheid. LKIA beteken die gebruik van goedkoop oplossings om prosesse te automatiseer in montering en produksie. Goedkoper masjiene word vinniger afbetaal. Dit is belangrik, want die lewenssiklus van beide produkte en masjiene word al korter. Met LKIA kan meer handprosesse ge-automatiseer word. Dit is 'n voordeel veral in lande met hoë arbeidskostes. Proses analise help om die prosesse in 'n maatskappy te optimiseer. Om hierdie doel te bereik is dit belangrik om prosesse sistematies te analiseer. Bogenoemde help om gedetaileerde informasie in te samel rondom vervaardigings defekte sowel as die oorsprong daarvan. Met hierdie informasie is dit makliker om die oorsprong van foute uit te skakel en om die getal foutiewe produkte te verminder. Minder foute tydens die vervaardigings proses ly tot 'n hoër kwaliteit en produktiwiteit. Die maatskappy "Festool GmbH Deutschland" dien as 'n voorbeeld vir die gebruik van die beskryfde metodes. Die voorgestelde voorbeelde vir LKIA is eenvoudige oplossings om die handprosesse in die monterings afdeling te outomatiseer. Die proses van 'n ten volle ge-automatiseerde masjien, dien as 'n voorbeeld om die verskillende aspekte van proses analise in hierdie maatskappy te illustreer. Die metodologie wat gebruik is in die dokument, kan gebruik word om verbeteringe veral in produktiwiteit te bewerkstellig. Dus kan enige firma in 'n arbeidsintensiewe industrie gebruik maak van die integrasie van LKIA en proses analise in sy deurlopende verbeterings strategie.
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Mathe, H. T., and der Walt M. S. Van. ""Why is information technology investment not paying off?"." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50547.
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Thesis (MPhil)--Stellenbosch University, 2005.ENGLISH ABSTRACT: This paper discusses factors that contribute to information technology (IT) investment not paying off as might have been expected. The main purpose is to describe this IT _productivity paradox. The paper explores ideas that align organizations' business strategies and information technology as a key to achieving improved productivity. Which are possible to properly measure in terms of the financial results? The main aims and objectives are to find out why managers invest in IT; whether there is a phenomenon such as an IT productivity paradox; whether IT pays off as expected; and how IT impacts on organizations. The study will investigate options for proper management of information technology and data structures. It is necessary to ascertain whether ensuring proper IT implementation has a positive impact on productivity, leading to increased innovation and performance. The research design builds on research done on the use of IT in organizations, usmg a qualitative research method. This research paper looks at organizational issues such as IT management styles, political and ethical issues, and work settings. The paper looks at organizations across the service and manufacturing sectors to determine their production, innovation, and profits into their existing organizational processes and how technology is interpreted. A group of IT users, IT managers and analysts were used as a sample to study the way IT managers and knowledge workers encounter information technology in organizations. The research method used in this research paper is called the informant approach, to take points of entry IT users would provide. This means that the interviewee, in this case the IT user was questioned on the use of information technology tools to gather information. In this study the aim was to conduct interviews with IT users and those they work with about their experiences. The sampling population was selected on the basis that they use this technology. In the data collection method a second interview was used to gather first-hand responses from the respondents to help me consolidate the information gathered to validate and ensure that it is reliable. The validity and reliability aspect of this research paper are based on the main sources of data and interpretation and adopts coding as the main technique of analysis. The internal reliability of this research methodology concern itself with the research methods that were used within this research paper. Measures to be taken in the paper are to obtain internal reliability in systematic gathering of data. The last part of this paper presents the conclusions and recommendations for changes to be made by managers and those investing in IT. IT managers should plan strategically when dealing with sales and marketers in order to put business needs before the needs of IT or systems. Technology should fit business needs rather than the business adjusted to fit the technology. IT should not cost an organization any additional profit it generates.
AFRIKAANSE OPSOMMING: Belegging in Informasietegnologie skyn nie so betalend te wees as wat aanvanklik verwag is nie. Hierdie studie beskryf bogenoemde IT produktiwiteitsparadoks, en ondersoek faktore wat daartoe bydra. Verder word planne wat ten doel stel om organisasies se besigheidsstrategie en IT te laat saamwerk ten einde produktiwiteit te verhoog, ondersoek. Is dit moontlik om hierdie te meet in terme van finansiële resultate? Ander voornemens is om te bepaal waarom bestuurders in IT belê, is dit so betalend soos aanvanklik geskat is, hoe dit die maatskappy beïnvloed en bestaan daar werklik 'n verskynsel soos die IT produktiwiteitsparadoks? Hierdie studie sal moontlikhede ondersoek vir kundige bestuur van IT en datastrukture. Dit is nodig om vas te stel of die deeglike toepassing van IT 'n positiewe uitwerking het op vernuwende denke en produktiwiteit. Die navorsingsontwerp is gebaseer op navorsing wat reeds gedoen is oor die gebruik van IT in organisasies. In hierdie navorsing word ondersoek ingestel na organisatoriese kwessies soos IT bestuursmetodes, politieke en etiese invloede en werksomstandighede. Hierdie dokument neem maatskappye regoor die diens- en vervaardingsektore in oënskou ten opsigte van hul produksie, vernuwende idees en winsmarge, hoe hierdie aspekte inpas in hul huidige organisatoriese prosesse en hoe tegnologie interpreteer word. 'n Groep van IT gebruikers, IT bestuurders en analiste is as monster geneem, ten einde die manier waarop IT bestuurders en inligtingwerkers informasietegnologie teëkom in maatskappye te bestudeer. Die navorsingsmetode wat tydens hierdie studie gebruik is, word genoem die informantbenadering, wat behels om informasie te gebruik wat deur IT gebruikers verskaf word. Dit beteken dat die IT gebruiker ondervra word oor die gebruik van IT toerusting om informasie te versamel. Die doelwit was om onderhoude met IT gebruikers te voer, asook diegene met wie hulle saamwerk, in verband met hulondervindinge. Die steekproefpopulasie is gekies op grond daarvan dat hulle IT gebruik. In die datainsamelingsmetode is 'n tweede onderhoud gehou om eerstehandse menings van die respondente te verkry, met die doel om die informasie tot dusver te bevestig as betroubaar. Die geldigheid- en betroubaarheidsaspekte van hierdie dokument is gebaseer op die hoofbronne van data en vertolking en gebruik kodering as die primêre tegniek van analise. Die intrinsieke betroubaarheid van hierdie navorsingsmetode is gebaseer op die navorsingsmetodes wat gebruik is vir hierdie studie. Stappe is geneem tydens die studie om intrinsieke betroubaarheid te verkry deur die sistematiese verkryging van data. Die laaste deel van hierdie dokument bied die gevoltrekkings aan en ook voorstelle vir veranderings wat gemaak kan word deur bestuurders en diegene wat belê in IT. IT bestuurders behoort strategies te beplan wanneer hulle in aanraking kom met handelaars, om doelgerig die benodighede van die maatskappy te stel voor die benodigdhede van die IT en gepaardgaande sisteme. Tegnologie behoort in te pas by die benodigdhede van die maatskappyeerder dat die maatskappy hoef aan te pas by die tegnologie. IT behoort nie die maatskappy meer uit die sak te jaag as wat dit aan wins genereer nie.
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Alva, Medina Gabriela Elena. "Propuesta de un proceso de gestión comercial basado en la gestión por procesos para mejorar la productividad del sector agrícola, palta Hass, en la irrigación cabeza de toro del departamento Ica, Perú." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2019. http://hdl.handle.net/10757/628088.
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Esta tesis tiene como propósito fundamental diseñar un proceso de gestión comercial en la Cooperativa Agraria de Servicios Agro-Inka C.P.P. Ltda.
A través de un sistema de gestión por procesos, el cual incluye al proceso de gestión comercial que permitirá la productividad monetaria y en rendimiento de la cooperativa.
En el CAPÍTULO 1; se desarrolla la base teórica para respaldar la presente tesis a través de la revisión de la literatura, así como el marco teórico y casos de éxito que ayudan a la investigación.
En el CAPÍTULO 2; se describe la situación actual del sector agrícola como de la cooperativa a través del levantamiento de la información y se analiza la metodología de la investigación, con el cual se identifica el problema y su relación con el proceso de gestión comercial.
En el CAPÍTULO 3; se desarrolla la propuesta general y específica, siendo la primera el sistema básico de gestión por procesos y la propuesta del diseño del proceso de gestión comercial, el cual comprende los flujogramas, los procedimientos, la caracterización del subproceso y la ficha del indicador para medir el desempeño.
En el CAPÍTULO 4; se realiza la validación del modelo de Gestión por Procesos y Gestión Comercial mediante el juicio de expertos y resultados de los agricultores.
Finalmente, en el CAPÍTULO 5; se describe las conclusiones, recomendaciones y futuras líneas de investigación que permitirán la futura implementación del sistema y alcanzar el objetivo de la presente tesis.The fundamental purpose of this thesis is to design a commercial management process in the Cooperativa Agraria de Servicios Agro-Inka C.P.P. Ltda Through a process management system, which includes the commercial management process that will allow the monetary productivity and performance of the cooperative. In CHAPTER 1; the theoretical basis is developed to support the present thesis through the review of the literature, as well as the theoretical framework and success cases that help the investigation. In CHAPTER 2; The current situation of the agricultural sector as well as that of the cooperative is described through the collection of information and the research methodology is analyzed, with which the problem is identified and its relation with the commercial management process. In CHAPTER 3; the general and specific proposal is developed, the first being the basic system of management by processes and the proposal of the design of the commercial management process, which includes the flowcharts, the procedures, the characterization of the subprocess and the tab of the indicator to measure the performance. In CHAPTER 4; Validation of the Management by Processes and Commercial Management model is carried out through expert judgment and farmers' results. Finally, in CHAPTER 5; It describes the conclusions, recommendations and future lines of research that will allow the future implementation of the system and achieve the objective of this thesis.
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Vaňková, Michala. "Optimalizace výrobního procesu tlakových senzorů ve společnosti BD Sensors s.r.o." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2015. http://www.nusl.cz/ntk/nusl-224842.
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This thesis is focused on optimization of pressure sensor production efficiency in company BD SENSORS s.r.o. Theoretical part covers the basic terms, methods from the field of industrial engineering. Next part explores the analysis of the current state of a part of the company. Finally based on the discovered findings there are proposed corrective and preventive actions.
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Duursema, N. L. P. "Implementation of the Balanced Scorecard at SASOL Technology." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/16478.
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Kanyemba, Marta Hambelela. "Employee perceptions of the relationship between recruitment and selection processes and organisational productivity at a university in the Western Cape province of South Africa." Thesis, Cape Peninsula University of Technology, 2014. http://hdl.handle.net/20.500.11838/1754.
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Thesis submitted in fulfilment of the requirements for the degree
Master of Technology: Human Resource Management
in the Faculty of Business
at the Cape Peninsula University of TechnologyThis research examines staff perceptions of the recruitment and selection processes in a tertiary education setting in South Africa. It aims to determine if there is a correlation between these perceptions and the productivity of staff. The benefit of this research lies in the fact that tertiary education institutions are at the last rung of the ladder of any nation’s human capacity development initiatives. Thus, if the processes by which they recruit and select their staff are perceived to be flawed, the consequences in the fulfilment of their afore-mentioned mandate would be compromised. There are many tertiary educational institutions in the Western Cape province of South Africa. These include traditional universities, comprehensive universities, a university of technology and FET colleges. This study focuses on one particular tertiary institution in the Western Cape. Due to the position taken by the institute in the current study on privacy issues, the said institution will be referred to as “Institution X”. The research adopted a quantitative data collection and analysis approach because it was deemed to be the most effective, objective and unobtrusive in the circumstance. Data was collected from the population of academic and non-academic staff of an identified faculty within a campus of the institution. The population of this study was 370 staff and the actual sample size represented 30% of the population. Unfortunately the final actual sample size was 106 and not 111 as originally planned. The sample technique that was used for this study was a systematic sample. Therefore, every tenth name on the list that represented the population was selected. The data collection instrument was a researcher-developed, self-administered questionnaire (a Likert-type attitude scale). Ethical clearance was obtained from the institution. Furthermore, a clear statement of informed consent was contained in the questionnaire that was distributed to participants, in addition to clear instructions on how to complete the questionnaire with assurances of strict anonymity and confidentiality of the process. The research revealed that there is a relationship between employee perceptions of recruitment and selection and organisational productivity. Further studies can be initiated to investigate what strategies may be used for recruitment and selection in order to increase productivity, ways in which tertiary educational institutions can increase productivity using recruitment and selection processes and identify challenges and benefits of recruitment and selection processes with regard to productivity. Further studies can also evaluate the impact of recruitment and selection processes on an institution of higher learning.
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Pienaar, Gary. "Competitive people management practices in South African global companies : a comparative study." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/49417.
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Thesis (MBA)--Stellenbosch University, 2008.The aim of this study is to develop an understanding of and to identify those people management practices used by global South African companies to improve competitive advantage, and which enables them to compete effectively internationally. People management practices refer to any human resource management initiative or process designed to improve the effectiveness of a company's human capital. Such practices typically flow from the organisation's overall business strategy. and are interpreted and developed into HR policies, processes and systems by HR professionals. However it is the manner in which such policies and processes are applied by management, which transforms them into people management practices. A detailed literature review was used to develop an understanding of the current influences impacting on the human resource management field and also to identify those people management practices considered to be 'best practice'. The people management practices of five companies, listed on the Johannesburg Stock Exchange or with their origins in South Africa, were then studied and compared. These companies represent a wide variety of sectors and industries, including mining, financial services, telecommunications, manufacturing and industrial services. The final results were then compared against and used to verify the 'best practice' template identified earlier during the literature review. Finally, the study also provides a brief summary and understanding of how the HR function in particular, facilitates and supports the implementation of these people practices within the companies surveyed.
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Kamaludin, Bashirah. "The relationship between fit and job performance and job satisfaction among engineers at Telekom Malaysia." CSUSB ScholarWorks, 1999. https://scholarworks.lib.csusb.edu/etd-project/1531.
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Silva, Oberdan Teles da. "Rotina de alto nível em uma empresa líder da indústria do ônibus : um estudo ostensivo e performativo a partir das teorias da firma, evolucionária e posicionamento competitivo." reponame:Repositório Institucional da UCS, 2017. https://repositorio.ucs.br/handle/11338/3441.
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A tese apresenta quadro conceitual baseado nas teorias da firma, evolucionária e posicionamento competitivo. É formado pelos construtos rotina e estratégia onde pesquisou-se a evolução da rotina de alto nível, representada pela qualidade da empresa Beta S.A., uma das maiores encarroçadoras de ônibus do mundo, com matriz no Rio Grande do Sul. O quadro é constituído pelos aspectos ostensivo e performativo, pelo individualismo metodológico interacionista e pelos elementos evolucionários: variação, seleção e retenção. O estudo caracterizou-se como uma abordagem qualitativa, com objetivo descritivo, tendo como estratégia de pesquisa estudo de caso. As técnicas de coleta foram a entrevista semiestruturada, história oral temática, técnica projetiva e pesquisa documental. Na variação, decorrentes da teoria evolucionária e do construto rotina, considerou-se para análise 42 questões divididas entre os blocos: seleção racional, cega, propagação seletiva path dependence, imitação, variação endógena, micromudança, padrões, conhecimento tácito e explícito, fatores emergentes e repertório individual. Pesquisaram-se os blocos, a partir da seleção, por meio das teorias do crescimento da firma e do posicionamento competitivo. Na retenção, consideraram-se os elementos que ampliam o escopo competitivo da rotina e que a limitam. Participaram da pesquisa 10 coordenadores, representados pelo nível operacional, 09 gerentes do nível tático e 10 diretores do nível estratégico. A análise ocorreu individualmente e após comparou-se com o nível correspondente. Ao final da análise de cada um dos blocos, formavam-se sistemas de inferência, que correspondiam as respostas simétricas, onde se caracterizavam, na sequência, os sistemas de dispersão, que correspondiam as assimetrias de concepção quanto a rotina da qualidade da Beta S.A. No nível operacional identificaram-se 34 sistemas de inferência, 42 no tático e 39 no estratégico. Em cada um dos blocos estabeleceram-se relações de causa e efeito comparados no modelo empírico da organização. Também se estruturaram, relações dos fatores limitantes e potencializadores da rotina a partir de subníveis. Evidenciou-se que a evolução da rotina, se deu pelas interações, erros e customização. Também se constatou que a evolução endógena da rotina, decorre de reconhecimento da restrição e ênfase na prevenção. Na aprendizagem da rotina, os resultados indicaram a necessidade de sistematização do conhecimento tácito em processo e maior comunicação. O estudo demonstrou simetria empírica com os conceitos teóricos de regularidade das rotinas, interpretações distintas, padrões heterogêneos e práticas de descobrimento. No aspecto performativo estruturou-se dois modelos para potencializar a rotina da qualidade da Beta S.A. Um, é a estruturação de estratégias futuras condicionadas ao estudo das variações retrospectivas, interações e aprendizagem. O outro objetiva ampliar a capacidade de absorção do comitê decisor da qualidade por meio do indivíduo e de segmentação de mercados transformando conhecimento de laço simples em duplo.Submitted by cmquadros@ucs.br (cmquadros@ucs.br) on 2018-02-01T15:49:39Z No. of bitstreams: 1 Tese Oberdan Teles da Silva.pdf: 6565069 bytes, checksum: 045c897834332e3093c39996e50cc059 (MD5)
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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior, CAPES
The thesis presents a conceptual framework based on the theory of the firm, it is focused on organizational evolution and competitive positioning and it is based on routines and strategy constructs. The research was conducted with such theorical context and deals with high-level quality routine in the company Beta SA, one of the leading bus manufacturers of the world, headquartered in the State of Rio Grande do Sul, Brazil. The conceptual framework considered ostensible and performative aspects of the research, which included an interactionist methodological individualist strategy and the elements of the evolutionary, such as variation, selection and retention. The routine study is characterized as a qualitative approach, with a descriptive objective, having as a research strategy a single case study. The techniques were semi-structured interviews, using thematic oral history, projective technique and documentary analysis. From the variation constructs, arising from the routine and the evolutionary theory, 42 questions were identified from various characteristics, such as rational selection, blind selection, selective propagation, path dependence, imitation, endogenous variation, micro-change, patterns, tacit and explicit knowledge, emerging and repertoire. These characteristics were investigated from a selection perspective, using the theories of the firm and of competitive positioning. The concept of retention is dealt with the elements that extend the competitive scope of the routine and limitation in which they are restrained. Ten coordinators, from the operational level, 09 managers of the tactical level and 10 directors of the strategic level participated in the research. The analysis occurred individually and then each analysis was compared with the corresponding level. At the end of the analysis of each of the constructs, inference systems were formed to correspond to the symmetrical responses, where the dispersion systems corresponding to the asymmetries of conception and the quality routine of Beta S.A. The whole interviews procedure allowed the identification of 34 inference systems at the operational level, 42 inference systems at the tactical level and 39 inference systems at the strategic level. For each unit, a cause and effect relationship was established, by comparing them with the empirical model of the organisation. Relationships of the limiting factors and potentiates of the routine from sub-levels were also structured. The results show that the evolution of the routine is due to interactions, errors and customization. It was also established that the endogenous evolution of the routine results from the recognition of the restriction and the emphasis on prevention. In the routine learning process, the results indicated the need to systematize the tacit knowledge into internal and greater routine communication. The study demonstrated the empirical similarity with the theoretical concepts of regularity of the routines, the different interpretations, the patterns of heterogeneous operation and the discovery practices. In the performative aspect, two models were designed to enhance the quality routine of Beta S.A. The first is the structure of the future strategies conditioned to the study of retrospective variations, interactions and learning. The second was designed to increase the absorption capacity of the quality decision-making committee through the individual transforming knowledge from single to double loop.
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Ashcraft, Adrienne D. D. "Keeping the Tree Care Industry Safe when Management is not Present." Ohio University / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1619089448849247.
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Cortada, Antonio Celso Hunnicutt. "Implantação de um sistema de gestão da qualidade atraves do MASP." [s.n.], 2005. http://repositorio.unicamp.br/jspui/handle/REPOSIP/264040.
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Orientador: Eugenio Jose ZoquiDissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
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Resumo: O objetivo deste trabalho é utilizar o Método de Análise e Solução de Problemas, MASP, como veículo de implementação de um programa de qualidade total e avaliar seu impacto em uma empresa do setor de embalagem. O método empregado é o da pesquisa-ação. Para tanto, analisa-se uma empresa, na qual o sistema de gestão da qualidade é estruturado e introduzido. Com isso, pretende-se demonstrar de forma sintética uma outra abordagem de implementação do Controle de Qualidade Total, que pode trazer benefícios para a organização desde as etapas iniciais. Para corroborar com esta idéia, além de demonstrar como o método foi empregado na empresa, três estudos de caso são apresentados detalhadamente. Posteriormente, analisam-se como os projetos de melhoria contribuíram para a institucionalização da qualidade total na organização. Concluindo, este trabalho pretende comprovar a hipótese de que o MASP pode ser utilizado para iniciar o movimento da qualidade e auxiliar na implementação do TQC
Abstract: The main goal of this study is to use the QC Story method of problem solving and analysis as a vehicle for the implementation of a total quality program and evaluate its impacts in a company from the packaging sector. The method that was used employs a research in an industry where the quality management system was structured and introduced. This work intents to briefly demonstrate the advantages that the use of this alternative approach may provide, even in its early phases. To emphasize this idea and also to demonstrate how the method was used in the industry being researched, three detailed case studies are presented. After that, it is analyzed how these improvement projects have influenced the institutionalization of the total quality control concepts in the company. At last, this study intents to verify the hypothesis that the QC Story method can be used to start the quality movement and help the TQC implementation
Mestrado
Materiais e Processos de Fabricação
Mestre em Engenharia Mecânica
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Ayala, Rodrigo Andrés, and Castillo Diego Jesús Lozano. "Diseño y desarrollo de un modelo de gestión logística para aumentar la productividad en las Mypes productoras de granada en la Región de Santiago – ICA." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/652712.
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En la actualidad, las MYPES del sector agroindustrial productoras de granada presentan un alto nivel de competitividad debido a que los clientes se vuelven más exigentes con el pasar del tiempo. Las empresas productoras de dicho sector deben tener la capacidad para poder atender la alta demanda en el mercado. Debido a esta coyuntura, es relevante implementar nuevos métodos o herramientas que mejoren los procesos a fin de que se tenga un impacto positivo en el sector.
El objetivo principal del proyecto es diseñar y desarrollar un modelo de gestión logística a través de las herramientas de gestión de procesos, logística integral y sus buenas prácticas enfocados a aumentar la productividad, reducir costos, mejorar la competitividad e incrementar la satisfacción del cliente.
Para el desarrollo del proyecto se realiza una investigación previa sobre la logística integral, las buenas prácticas que se aplican en el sector y las herramientas de procesos que pueden ser aplicables a las MYPES en todo el mundo. Posterior a ello, se analiza la situación actual del sector respecto a su entorno logístico.
Luego, se incluye la propuesta para el diseño y desarrollo del modelo de gestión logística en base a las metodologías investigadas enfocándose en cuatro subprocesos: planificación de compras, selección de proveedores, gestión de almacén y distribución.
Finalmente, el modelo propuesto es validado con el juicio de expertos: tres usuarios de las empresas del sector agroindustrial y cinco expertos en la aplicación logística, a través de cinco criterios establecidos.Currently, producers of pomegranate from agro-industrial sector presents a high level of competitiveness due to the high demand of the consumers that has evolve through the years. Enterprises responsible of the production must possess the capacity of attend the requirements of the market. Due to this situation, it is important to implement new methods and tools to improve processes that has a positive impact on the sector. The main objective of the project is to design and develop a logistics management model through the tools of process management, integral logistics and its good practices focused on increasing productivity, reducing costs, increasing customer satisfaction and to improve competitiveness. In order to develop the project a previous investigation is made on “Integral Logistic”, good logistic practices that are currently applied on the sector and correct process that are been use nowadays by SMES around the world. After that an analysis on the current situation of the sector is made and how it converges with their logistic process. Then, the logistics management model is designed and developed based on the methodologies investigated with four sub processes: purchasing planning, selection of suppliers, warehouse management and distribution. Finally, the proposed model is validated with expert judgment: three users of companies in the agro-industrial sector and five experts in logistics application, through five established criteria.
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Van, Aswegen Ninette. "An investigation of South African economic themes based on data obtained from the annual reports of industrial companies listed on the JSE Securities Exchange." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/49845.
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Thesis (MBA)--Stellenbosch University, 2004.ENGLISH ABSTRACT: This study consists of three independent papers which all broadly examine South African economic issues using accounting data obtained from the annual reports of industrial The first paper reports on employment trends amongst listed industrial companies in South Africa over the period 1996 to 2002. The results obtained showed that overall employment decreased 1,26% per annum for the companies under review. This negative trend in the largest companies in the sample. By contrast, smaller companies showed excellent growth in employment numbers. Hence appeared that smaller companies might be the most important vehicle for employment growth in the formal sector of the South African economy. It was therefore recommended that greater emphasis be placed on encouraging small business development in order to reverse the declining rates of employment in South Africa. The of ratios calculated from value added statement data in South Africa. The sample used for this purpose included all listed industrial companies which published value added statements or cash value added statements over the period 1990 to 2002. The ratio V A x 100/sales and the various components of value added as a percentage of total value added were considered in studies, it was not wholly apparent why the central location of the ratio V A x 100/sales remained stable, while the central location of the value added component ratios varied over time. The paper examines the changes which took place in the formal sector of the South African economy vis-a-vis economic growth, employment, labour productivity and from the annual financial statements of 62 industrial companies listed on the JSE Securities by companies listed on the JSE Securities Exchange. by employment growth appeared to be driven mainly by decreased rates of employment amongst it second paper expands on existing knowledge concerning the trends and characteristics VA I detail. Although these ratios were shown to have values similar to those reported in previous I third growth. remuneration and also compares these changes with projections put forward in the Growth, Employment and Redistribution (GEAR) policy. The data used in the study was gathered Exchange over the period 1994 to 2000. income differential in South Africa. It thus appeared that in reality few of the projections put forward in GEAR were achieved by the companies representing the formal sector of the South The findings of this study demonstrated that value added could be used successfully as a proxy for economic growth. Although appeared as though labour productivity had increased, the increase was panly due to an overall decrease in employment, rather than a greater than expected increase in value added. emerged that the majority of companies which decreased employment in fact contributed negatively to economic growth. The companies which decreased employment were also shown to have increased salaries on a per employee basis, which meant that these companies did not reduce their overall salary expenses substantially. By decreasing employee numbers and increasing per capita remuneration, the companies in question only acted to further increase an already wide ronnal African economy.
AFRIKAANSE OPSOMMING: Hierdie werkstuk bestaan uit drie onafhanklike artikels wat Suid-Afrikaanse ekonomiese aspekte behandel. Die bogenoemde ekonomiese temas word ondersoek deur middel van die gebruik van rekenkundige data wat verkry is uit die jaarverslae van industriële maatskappye wat op die JSE Effektebeurs genoteer is. Die eerste artikeI beskryf die patrone van indiensneming van werkers deur genoteerde industriele maatskappye in Suid-Afrika gedurende die tydperk 1996 tot 2002. Die bevindings van hierdie studie bewys dat indiensneming met 1,26% per jaar gedaal het. Hierdie negatiewe neiging in indiensneming is grootliks veroorsaak deur 'n vermindering in die aantal werknemers in kleiner maatskappye toegeneem. Dit blyk dus asof kleiner maatskappye 'n belangrike roI kan speel om te verseker dat indiensneming in Suid-Afrika styg. Daar word op die ontwikkeling van kleiner besighede geplaas moet stuit. Die tweede artikel bou voort op die bestaande kennis oor kenmerke en neigings in toegevoegde waarde staat-verhoudings in Suid-Afrika. Die steekproef wat in hierdie geval bestudeer is, sluit alle genoteerde industriele maatskappye wat oor die tydperk 1990 tot 2002 toegevoegde waarde state in hul jaarverslae gepubliseer het. in. Die verhouding van TW x 100/verkope, asook die verhoudings van die verskillende komponente van toegevoegde waarde as 'n persentasie van die totale toegevoegde waarde, is ondersoek. Daar is bevind dat die waardes van die verhoudings ooreenstem met waardes in vroeëre onderdoeke. Dit was egter nie heeltemal duidelik waarom die sentrale plasing van die verhouding TW x 100/verkope bestendig gebly het, terwyl die sentrale plasing van die toegevoegde waarde komponentverhoudings nie. Die derde artikel ondersoek die veranderinge wat plaasgevind het in die Suid-Afrikaanse ekonomiese groei, indiensneming, arbeidsproduktiwiteit en vergoeding en vergelyk dit met die verandering wat in die Groei, werkskepping en herverdeling (GEAR) dokument voorspel is. Die data wat in hierdie studie gebruik is, is afkomstig van die jaarverslae van 62 industriële maatskappye wat vanaf 1994 to 2000 op die JSE Effectebeurs genoteer was. Die resultate van hierdie studie het gewys dat die verbetering in arbeidsproduktiwiteit deels as gevolg van 'n afname in indiensneming, eerder as 'n bo-gemiddelde toename in toegevoegde waarde, plaasgevind het. Daar is bevind dat die maatskappye wat indiensneming verminder het, 'n negatiewe bydrae gemaak het tot die ekonomie. Verder het hierdie maatskappye ook vergoeding per werknemer verhoog wat beteken dat hulle nie in geheel bespaar het op indiensnemingskoste nie. Die maatskappye wat hulle werknemers verminder en hulle salarisse per werknemer verhoog het, het net verder bygedra tot die groeiende inkomste differensiaal in Suid-Afrika. Dit blyk dus dat min van die beramings wat in GEAR uitgelê was deur maatskappye verteenwoordigend van die formele sektor van die Suid-Afrikaanse ekonomie, in hierdie studie bereik is.
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Alvarado, León Evelyn Lizeth, and Zamora Juan Daniel Díaz. "Propuesta de un modelo de planeamiento y control de la producción basado en la gestión por procesos aplicados a las MYPES productoras de mango en la provincia de Casma, Áncash, con la finalidad de incrementar su productividad." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/653321.
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En el Perú el sector agroindustrial está dominado por las Mypes con un 99% del total de empresas; en especial, las Mypes agroindustriales de mango son un sector potencial de gran impacto, pues cuentan con una ventaja competitiva a nivel mundial, inician la etapa de cosecha cuando los principales competidores dejan de comercializar el fruto. Sin embargo, el departamento de mayor dependencia económica de este fruto es Ancash y la provincia de Casma la de mayor relevancia, pues es netamente productora de mango. Un problema a nivel productividad de Áncash es la marcada diferencia de 8,2 tn/ha con el primer productor a nivel mundial, México, por lo cual con la finalidad de analizar esta problemática se siguió la siguiente estructura. La investigación inicia con la revisión de diversos artículos de autores competentes en el tema, a partir de los cuales se forma la base científica que sustenta el proyecto. En el mismo, se define el marco teórico, en el cual se recopila información de los temas relacionados al proyecto de investigación, como Mypes, gestión por procesos, planeamiento y control de la producción, buenas prácticas, entre otros. En el segundo capítulo de diagnóstico, se realizó un análisis de las Mypes productoras de mango en Casma y se evidenció diversos problemas de gestión de recursos y de procesos, de los cuales resaltaron cuatro procesos importantes: Gestión de la calidad, Gestión de Planeamiento y Control de la Producción, Gestión de Costos y Gestión Logística. Ante estas problemáticas, se plantea un modelo general que incluye los cuatro procesos, pero en este proyecto de investigación nos enfocaremos en Gestión de Planeamiento y Control de la Producción, para lo cual también se realiza un análisis de hallazgos. Finalmente, en relación con el diagnóstico realizado, se plantea un modelo de Gestión de Planeamiento y Control de la Producción, el cual a permitirá mejorar la productividad en el sector manguero mediante la aplicación Gestión por Procesos y de Buenas Prácticas Agrícolas. Finalmente, el modelo es validado por expertos en los temas antes mencionados, con la finalidad de evaluar la viabilidad del proyecto y corroborar el impacto que se desea alanzar.In Peru, the agro-industrial sector is dominated by Mypes with 99% of all companies; especially, the agro-industrial Mypes of mango are a potential sector of great impact, since they have a competitive advantage worldwide, they start the harvest stage when the main competitors stop marketing the fruit. However, the department of greater economic dependence on this fruit is Ancash and the province of Casma the most relevant, as it is clearly a mango producer. A problem at the Ancash productivity level is the marked difference of 8.2 tn / ha with the first producer in the world, Mexico, so the following structure was followed in order to analyze this problem. The research begins with the review of various articles by competent authors on the subject, from which the scientific basis for the project is formed. In it, the theoretical framework is defined, in which information is collected on topics related to the research project, such as Mypes, process management, production planning and control, good practices, among others. In the second diagnostic chapter, an analysis of the mango-producing Mypes in Casma was carried out and various problems of resource and process management were revealed, of which four important processes were highlighted: Quality management, Planning and Control Management of Production, Cost Management and Logistics Management. Faced with these problems, a general model is proposed that includes the four processes, but in this research project we will focus on Production Planning and Control Management, for which an analysis of findings is also carried out. Finally, in relation to the diagnosis made, a Production Planning and Control Management model is proposed, which will allow improving productivity in the hose sector through the application of Process Management and Good Agricultural Practices. Finally, the model is validated by experts in the aforementioned topics, in order to evaluate the viability of the project and corroborate the impact that it is desired to achieve.
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Onyenanu, Tochukwu Emmanuel. "An improved maintenance management strategy for gas field equipment in Escravos gas–to–liquid plant, Nigeria / T.E. Onyenanu." Thesis, North-West University, 2010. http://hdl.handle.net/10394/4894.
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The safety record of most petrochemical industries in the world and Nigeria in particle, has not been able to come down to the maximum allowable range of 0 - 0.1 percent of tolerance on recordable injuries, due to increasing failure rates of equipment within the plant. Investigations on the maintenance audit carried out on the Nigerian Gas Company (NGC) revealed that 85 percent of such failures are directly linked to improper adaptability of an effective maintenance management strategy and plan within the petrochemical industries in Nigeria.
Equally, the growth and continuous operation of any plant depends to a large extent on the maintenance of the equipment that refines the Crude Oil and natural Gas. As such, various maintenance management systems have been used over the years for the actualisation of the above purpose but with minimal success. This is evident in the fact that the level of maintenance performance of most Nigerian Petroleum Companies is always on the corrective maintenance model, which indirectly implies that the plant normally breaks down before maintenance management is applied.
A critical look at the deficiency of improper adaptability of these maintenance management plans have conspicuously manifested in five major categories of maintenance failures which includes the following;
* Failure of safety critical equipment due to lack of maintenance
* Human error during maintenance
* Static or spark discharge during maintenance in an intrinsically unsafe zone
* Incompetence of maintenance staff, and
* Poor communication between maintenance and production staff.
These gaps as identified in this research must be corrected in the Nigerian Gas Industry if meaningful progress is to be made.
Gas – To – Liquid technology is a very complex technology and with natural gas as the basic raw material, the technology not only looks intimidating but also is full of potential hazards. People are naturally afraid of the complex nature of gas in a confined environment (because of its highly combustible nature), its gaseous state makes it more complex for it to be kept under control and at the same time be moved from one form to another at different temperatures and pressures.
The maintenance audit carried out on the Nigerian Gas Company (NGC) revealed some major loopholes in the maintenance management strategies adopted in the country. The audit reveals that the degree of adherence to conditions attached towards the maintenance management strategy of this equipment (in this case Gas field equipment) was too poor.
Based on the above, this research is meant to improve the existing maintenance management strategy, by developing a Maintenance Management Strategy (MMS) that will be suitable for gas field equipment in the Escravos Gas–To– Liquid (EGTL) plant, planned to be commissioned in Nigeria early 2011.
The need to research the above mentioned Maintenance Strategy became imperative due to the fact that the rate at which most of the petrochemical plants in the world are being gutted by fire, mainly due to poor maintenance management systems is alarming.
This research work proffered solutions that will reduce or completely eliminate the highlighted problems above. This was based on investigations and analysis carried out in the chosen research area.
Models were developed for the actualization of this Improved Maintenance Management Strategy (IMMS), so that the desired safe operability of the gas field equipment in the Escravos Gas–To– Liquid (EGTL) plant will be achieved without maintenance failure of any kind.Thesis (M.Ing. (Development and Management Engineering))--North-West University, Potchefstroom Campus, 2011.
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Leandro, Elizondo Ronald. "Méthodologie pour l'évaluation de la performance de l'amélioration continue des processus industriels." Thesis, Toulouse, INPT, 2018. http://www.theses.fr/2018INPT0138/document.
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Actuellement, les pratiques de Lean Management représentent un avantage compétitif pour la majorité des entreprises qui cherchent à améliorer leur performance dans un marché mondial très agressif. Le processus de mise en œuvre du Lean est très complexe ; il s'agit de se transformer en une nouvelle philosophie et de gérer l'entreprise - un changement de comportement. Ce document passe en revue la documentation relative aux pratiques de Lean Management et à l'incapacité de certaines entreprises à maintenir les résultats dans le temps, en particulier sur le décalage entre les objectifs du Lean et leurs efforts de mise en œuvre pour éliminer le gaspillage par l'amélioration des processus. La littérature a relevé plusieurs problèmes de gestion concernant ce problème, mais les principales raisons en sont, d'une part, une rupture des interfaces entre les aspects socio-techniques et, d'autre part, un besoin d'engagement réel de la part de la direction générale. Par conséquent, l'objectif de cet étude est de synthétiser et d'analyser ces difficultés Lean sur la base d'une pensée systémique dynamique et de proposer en plus, comme alternative à une proposition classique (linéarité) pour résoudre ces problèmes Leans, deux hypothèses : la contribution de la productivité qui réduit ces écarts, de manière plus globale ; en plus, sur l'approche de l'amélioration continue, qui permet de mesurer les"changements comportementaux" et encourage également la participation ; elle pose également le problème des performances chez des employés autonomes qui ont été documentés dans la documentation LeanCurrently, Lean Management Practices represents a competitive advantage for most companiestrying to raise their performance in a very aggressive global market. Lean’s implementationprocess is very complex; it means to transform into a new philosophy and managing the business- a behaviour change. This paper reviews the literature in relation to Lean managerial practicesand the incapacity for some companies to sustain the results over time; specifically about themisalignment among the Lean’s purposes with their implementation efforts to waste eliminationthrough the improvement of processes. The literature found several management issues regardingthis problem but the main reasons are firstly a breakdown interfaces between socio-technicalaspects and secondly, a need for real commitment from the top management. Consequently, thetarget of this paper is to synthesize and analyze those Lean difficulties based on dynamic systemthinking and, also, to propose two assumptions as an alternative to a conventional proposal(linearity) to solve this Leans’ problems: the contribution of productivity management whichnarrows these gaps, in a more holistic manner; in addition, based on the continuous improvementapproach as a metric to assess Lean’s "behaviour change" and also to encourage commitment; italso engages the performance dilemma throughout empowered workers that have beendocumented in the Lean literature