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Journal articles on the topic 'Indonesian commerce'
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1
Setiawan, Sigit. "E-commerce Taxation and Fiscal Policy Perspective: The Case of Indonesia." International Journal of Research in Business and Social Science (2147-4478) 7, no. 3 (November 20, 2018): 1–9. http://dx.doi.org/10.20525/ijrbs.v7i3.900.
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The Indonesian government is now seriously exploring in depth the proposed tax imposition for e-commerce. In this context, this paper will discuss the following issues: the first, if Indonesian government should impose the tax on e-commerce; the second, how much the potential tax revenue from e-commerce is; and the third, how Indonesian fiscal policy perspective views e-commerce taxation. The study in this paper adopts a descriptive analytical research method. The study concludes several points. Indonesia should tax its e-commerce. The total potential tax revenue on e-commerce from VAT and income tax in 2018 ranges from almost Rp11.75 trillion to Rp16.64 trillion, with VAT dominates the contribution up to more than 90% of the total tax revenue. By not levying the tax in the year means Indonesian government will lose a partial or the most of tax revenue. The revenue loss is potentially getting bigger in the coming years if the government still fails to collect the tax. E-commerce taxation should not be strictly enforced in the beginning, yet more is emphasized on socialization and education actions. It is also intended to help the online platform to be compliant. Tax policy in e-commerce can be used for the purpose of regulating the economy, such as to control excessive online import purchasing.
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Simanjuntak, Peronika. "Indonesia’s policy on e-commerce regulation and its challenges." Bulletin of Social Informatics Theory and Application 3, no. 2 (December 3, 2019): 69–74. http://dx.doi.org/10.31763/businta.v3i2.176.
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Globalization has a significant influence on many aspects, such as social and economic, and its effect cannot be separated from technological developments that change human behavior in conducting economic activities. Those change including the emergence of trade that uses online-based transactions or ecommerce. E-commerce considered to have a significant influence on the country’s economic growth and predicted to flourish over the years. Aware of its enormous potential and growth in Southeast Asia, countries in this region began to regulate e-commerce, and one of them is Indonesia. The authors find that in the past few years, Indonesia has been more active in making and changing its policies to regulate online-based trading, while at the same time trying to protect its domestic small-medium enterprises (SMEs). Nowadays, Indonesia's ecommerce market is relatively minor compared to its neighbors. However, believed that the growth of the middle class, the improvement of internet users, and the intensive improvements in Indonesia’s logistics and infrastructure that conducted in recent years, will have a significant effect on the Indonesian ecommerce market. In this paper, the authors will explain the policy of Indonesia in regulating e-commerce and its challenges. The discussion in this paper will be divided into three sections. The first part is the conceptual foundation. The second part is about the development of e-commerce in Indonesia. The third part is the Indonesian government's policy in managing e-commerce and its challenges
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Triandini, Evi, Arif Djunaidy, and Daniel Siahaan. "A Maturity Model for E-Commerce Adoption By Small And Medium Enterprises In Indonesia." Journal of Electronic Commerce in Organizations 15, no. 1 (January 2017): 44–58. http://dx.doi.org/10.4018/jeco.2017010103.
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E-commerce provides several advantages for Small and Medium Enterprises (SMEs). E-commerce adoption by Indonesian SMEs is still very low. This study conducts a research to establish a maturity model of e-commerce adoption by Indonesia SMEs. It was carried out in two phases from 2014 until 2015. The result of the first phase recommends four levels of maturity model and 13 e-commerce benefits, 51 functionalities, and 9 non-functionalities that an e-commerce solution must have. The result of the second phase presents a maturity model of e-commerce adoption for SMEs in Indonesia.
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Ramadhan, Muhammad Rheza, and Anindya Fauziyah Basuki. "ANALISIS KOMPARASI KEBIJAKAN PERPAJAKAN TRANSAKSI E-COMMERCE YANG BERLAKU DI INDONESIA DENGAN NEGARA LAIN (UNI EROPA, AUSTRALIA, KOREA SELATAN, INDIA, TIONGKOK, AMERIKA SERIKAT, DAN JEPANG)." Citizen : Jurnal Ilmiah Multidisiplin Indonesia 1, no. 3 (November 23, 2021): 116–28. http://dx.doi.org/10.53866/jimi.v1i3.14.
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Indonesia has experienced an increase in users of e-commerce platforms, resulting in increased income for sellers, both individuals and entities, who conduct online sales transactions. Therefore, the Indonesian government sets a tax policy for online sellers. However, the Indonesian government still has several obstacles, one of which is that e-commerce transactions have an eternal nature. To answer these problems, the author compares the taxation policies on e-commerce transactions that apply in Indonesia with the tax policies on e-commerce transactions that apply in other countries, namely the European Union, Australia, South Korea, India, China, the United States, and Japan. The writing method used by the author is a literature study method. This paper shows that the taxation policy on e-commerce transactions in Indonesia, the European Union, Australia, South Korea, India, China, the United States, and Japan imposes a Value Added Tax (VAT) or the like as a consumption tax on goods. And services as well as sales tax and Income Tax. In addition, several countries have created platforms or special teams to manage taxes from e-commerce transactions, namely the platform Mini One Stop Shop (MOSS), now called OSS (European Union); Korean Fair Trade Commission (KFTC) (South Korea); Professional Team for E-Commerce Taxation (Protect) (Japan). Therefore, Indonesia needs to follow the example of the European Union, South Korea, and Japan in terms of establishing a system or team dedicated to managing tax collection from e-commerce transactions
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MULJONO, BAMBANG EKO, DHEVI NAYASARI SASTRADINATA, and HADZIQOTUN NAHDLIYAH. "LEGAL PROTECTION AGAINST CONSUMERS IN E-COMMERCE TRANSACTION." Jurnal Independent 10, no. 1 (March 25, 2022): 43. http://dx.doi.org/10.30736/ji.v10i1.158.
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AbstractionWith the characteristics of e-commerce like this, consumers will face various legal problems and the current legal protection regulations for consumers have not been able to protect consumer rights in cross-border e-commerce transactions in Indonesia. In e-commerce transactions, there are no more country boundaries, so the consumer protection laws of each country like Indonesia's will not be enough to help, because e-commerce operates across borders. In this connection, legal protection for consumer rights must be carried out with an international approach through harmonization of law and cooperation with law enforcement institutions. In 2008, the Indonesian government issued Law of the Republic of Indonesia Number 11 of 2008 concerning Information and Electronic Transactions. In this Law on Information and Electronic Transactions, it is regulated regarding electronic transactions, one of which is activities regarding buying and selling in this internet media.
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Sondakh, Oliandes. "Effect of Website Quality and Experience on Performance Expectancy Trough E-Commerce X In Indonesia." International Journal of Scientific Research and Management 8, no. 06 (June 11, 2020): 1836–43. http://dx.doi.org/10.18535/ijsrm/v8i06.em03.
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In 2019, the number of internet users in Indonesia is projected to reach 175 million, or about 65.3% of the total population of Indonesia which is estimated to reach 268 million. The survey results published by the Indonesian Internet Service Providers Association (2016) show that as many as 123.5 million Indonesians use the internet to access commercial content. The high level of access to commercial content in Indonesia is a great opportunity to start e-commerce. Research conducted by Loureiro and Amorim (2017) shows that perceived website quality and experience greatly influences the judgment of a user on e-commerce performance expectancy. This research uses 130 loyal customers from well-known e-commerce in Indonesia. Non probability sampling with purposive sampling technique is used to collect data to ensure the suitability of respondents with the purpose of the study. To be a sample, respondents must have used e-commerce at least 2 times in the past 1 month. Based on the results of the study, it was concluded that website quality had a significant effect on experience, but was not significant for performance expectancy; experience has a significant effect on performance expectancy.
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Sanny, Lim, and Michael Gerardo. "ANALYSIS OF PRIVACY PERCEPTIONS THROUGH SHOPPING BEHAVIOR IN INDONESIAN E-COMMERCE." Humanities & Social Sciences Reviews 8, no. 2 (March 11, 2020): 36–42. http://dx.doi.org/10.18510/hssr.2020.825.
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Purpose of the study: The purpose of this study is to determine whether privacy perceptions have an effect on shopping decisions through shopping behaviour in Indonesian e-commerce.
Methodology: This is a quantitative research using the SEM-PLS method and its purpose is for exploratory research with Millennials (aged 22-37) and Baby Boomers (53- 72) as respondents. Out of 178 questionnaires, 155 of them can proceed.
Main Findings: Privacy perceptions affect millennials and baby boomers in their online shopping decision. Privacy Risk Company shall provide more information about how the companies secure consumers’ data.
Applications of this study: In Indonesian e-commerce, the company needs to reduce transaction risk by giving money compensation or money-back guarantee to the customers if something happens throughout the transaction process. Besides that, Indonesian e-commerce needs to improve their website design and more information to the customer.
Novelty/Originality of this study: Comparison between Millenials and baby boomers’ privacy perceptions through shopping behaviour in Indonesia e-commerce website.
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Anugerah, Fiqqih, and Hari Sutra Disemadi. "Kajian Pembaharuan Hukum Dalam Asuransi E-Commerce." Legal Spirit 6, no. 2 (December 1, 2022): 177. http://dx.doi.org/10.31328/ls.v6i2.3853.
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Insurance in the electronic trading business has been regulated by law in Indonesia, but there are technical obstacles related to electronic trade insurance in the Indonesian legal system in its application. When insurance is used in business through e-commerce, there is legal protection for the insurer regarding the obligation to notify the policyholder about the subject of insurance, and legal protection for the policyholder regarding the purpose of the policy, namely the transfer of risk to compensation for the damage caused by the event, as well as the risk against risks that threaten insurance coverage. Therefore, this study aims to disseminate knowledge about how insurance arrangements for e-commerce businesses are from a legal point of view in Indonesia and what are the reasons for e-commerce insurance to be specifically regulated by Indonesian law. This study uses a normative legal research method through library research tracing guidelines such as laws, articles, or journals related to the themes and titles to be studied which will be used as the basis or foundation for the preparation of this article. The results of this study indicate that insurance agreements can be used to mitigate risks that may arise from the intrusion of third parties into the e-commerce protection system, as long as the agreement does not violate the insurance principles as regulated in Indonesian legislation.
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Pratama, Randy Imam, Dian Dewi Megadini, and Tanti Kusriandini. "Effect of Perceived Ease of Use, Word-of-Mouth Communication, and Brand Image on Decision to Use Lazada E-Commerce Services." International Journal of Multicultural and Multireligious Understanding 6, no. 1 (February 1, 2019): 173. http://dx.doi.org/10.18415/ijmmu.v6i1.533.
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The rapidly growing communication, media and information technology and the widespread development of global information infrastructure has influenced the ways and patterns of business activities in the trade industry, social and political governance. Indonesia is one of the countries that has the largest internet growth after China and India. This growth is likely to form online buying and selling transactions. It is supported by a survey conducted by APJII (Association of Indonesian Internet Service Providers) about Internet Users in Indonesia in 2016 that the most frequently visited commercial content was online shop (62%) or equal to 82.2 million. Visitors and big opportunities for online shops have an impact on the emergence of more e-commerces whose goods or products sold come from the website or application itself without giving opportunity or place for other sellers to sell their products. Based on the data from CNN Indonesia, the number of Lazada app’s downloaders is in first place followed by its competitors Tokopedia and Bukalapak. The abundance of e-commerce in Indonesia creates increasingly fierce competition. Many e-commerce applications or websites provide display menu that makes it easier for users to shop, quality and complete items, varied price ranges, and trusted image of the e-commerce.
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Cahyadini, Amelia, and Indra Oka Margana. "KEBIJAKAN OPTIMASI PAJAK PENGHASILAN DALAM KEGIATAN E-COMMERCE." Veritas et Justitia 4, no. 2 (December 24, 2018): 358–87. http://dx.doi.org/10.25123/vej.3071.
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E-commerce poses a challenge to establishing a viable tax system. The Indonesian Directorate General of Taxes have yet to establish a viable data collection system on the number of active e-commerce business persons and how much they earn annually. The main question to be discussed here is how tax income regulation in Indonesia responds to e-commerce activities, taking into consideration the existing self-assessment system? The author shall attempt to answer this question by using a juridical normative approach. This research leads to one recommendation, i.e. to improve government revenue from e-commerce tax in Indonesia a rule should be established obligating e-commerce actors to obtain certificate of reliability (trust mark). This will improve government and public monitoring capability.
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Maulany, Raymond. "Obstacles to E-Commerce Implementation in Indonesian Communities." Abstract Proceedings International Scholars Conference 7, no. 1 (December 18, 2019): 1818–30. http://dx.doi.org/10.35974/isc.v7i1.2007.
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Teknologi pada zaman sekarang sudah sangat berkembang dan telah menghasilkan banyak transformasi dalam berbagai bidang aktivitas kehidupan manusia. Internet telah memudahkan pengembangan bisnis dan membuka banyak peluang dalam sektor ekonomi. Kehadiran teknologi semakin penting dan mendorong untuk selalu bertindak dengan cepat, praktis, efektif dan efisien, terutama dalam melakukan proses transaksi. E-Commerce merupakan salah satu peluang bisnis yang berkembang dalam bidang teknologi informasi. Konsep e-Commerce memberikan banyak kemudahan bagi pengguna. Kemudahan tersebut menguntungkan banyak pihak. Walaupun dengan banyaknya kemudahan yang diberikan e-Commerce, bukan berarti tidak ada hambatan yang dihadapi. Jurnal ini berasal dari berbagai informasi yang kami dapat dari berbagai literatur buku,jurnal dan website. Tujuannya akhir dari penulisan artikel ini adalah mengetahui hambatan yang selama ini di temukan dalam pengembangan E-Commerce khususnya di Indonesia.
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Wilson, Nicholas. "THE IMPACT OF PERCEIVED USEFULNESS AND PERCEIVED EASE-OF-USE TOWARD REPURCHASE INTENTION IN THE INDONESIAN E-COMMERCE INDUSTRY." Jurnal Manajemen Indonesia 19, no. 3 (December 31, 2019): 241. http://dx.doi.org/10.25124/jmi.v19i3.2412.
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This research was conducted to understand the impact of perceived usefulness and perceived ease-of-use on repurchase intention in the Indonesian e-commerce industry. A total of 400 respondents participated in this research, in which, collected data were further analyzed using PLS-SEM method. Smart PLS 3.2.7 software was used to analyze and generate the results required for the concluding this research. Based on the results of the data analysis, it could be concluded that both perceived usefulness and perceived ease-of-use had a positive impact on Indonesian consumers’ repurchase intention in the e-commerce industry, both directly and indirectly through trust. Based on these result, author would like to suggest that companies practicing their business in theIndonesian E-Commerce Industry to make upgrade their system to be more simpler yet understandable regarding the website or the apps that the company develop in order to reduce the level of confusion between the users, while at the same time, companies should also create a website or system in which people will perceive that such an app or e-commerce website would be beneficial in helping them in enhancing their daily activities, thus pushing them to learn and use the system. To author’s best knowledge, this is one of a few studies which conduct an assessment regarding the relationship between variables in the e-commerce industry using PLS-SEM approach.
Keywords—E-Commerce Industry, Perceived Ease-of-Use,Perceived usefulness, Repurchase Intention, Trust
Abstrak
Penelitian ini dilakukan untukmengetahui pengaruh perceived usefulnessdan perceived ease-of-useterhadap repurchase intentionpelanggan pada industri e-commercedi Indonesia. Penelitian ini menggunakan metode survey, dimana, sebanyak 440 responden berpartisipasi dengan mengisi kuesioner yang diberikan. Setelah mengumpulkan seluruh data dari responden, data tersebut kemudian diolah dengan menggunakan metode PLS-SEM. Software Smart PLS versi 3.2.7 digunakan untuk menganalisis danmenemukan hasil akhir dari pengolahan data ini akan digunakan untuk menyimpulkan hasil dari penelitian ini. Berdasarkan hasil analisis data, peneliti dapat menyimpulkan bahwa kedua variabel independen, yaitu perceived usefulness dan perceived ease-of-useberpengaruh positif terhadap repurchase intention, baik secara langsung maupun secara tidak langsung melalui trust. Berdasarkan hasil ini, peneliti ingin menyarankan kepada seluruh perusahaanyang bergerak di industri e-commerce di Indonesia untuk dapat menigkatkan kualitas sistemnya, dimana, system yang diimplementasikan oleh perusahaan haruslah mudah untuk dipelajari dan dimengerti oleh masyarakat dengan tujuan agar masyarakat tidak bingung di dalam menggunakan system yang dikelola oleh perusahaan. Selain itu, peneliti juga ingin menyarankan kepada perusahaan untuk dapat menciptakan suatu sistem e-commerce yang dimana sistem tersebut akan dipersepsikan sebagai suatu sistem yang akan berguna bagi masyarakat di dalam membantu mereka untuk melakukan aktivitas sehari-hari, sehingga, masyarakat akan belajar dan menggunakan sistem yang dikelola oleh perusahaan e-commerce tersebut. Berdasarkan hasil studi yang dilakukan oleh peneliti, penelitian ini merupakan satu dari sedikit penelitian yang bertujuan untuk mengetahui hubungan antar variabel melalui metode PLS-SEM pada industri e-commerce di Indonesia.
Kata kunci—Industri E-Commerce,Perceived ease-of-use,Perceived usefulness,Repurchase Intention,Trust
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Mahmuddin and Ningrum Natasya Sirait. "E-Commerce Growth and Development, Impact, and Challenges in Indonesia." Neoclassical Legal Review: Journal of Law and Contemporary Issues 1, no. 1 (October 3, 2022): 15–33. http://dx.doi.org/10.32734/nlr.v1i1.9603.
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This paper focused on how e-commerce growth and development, impact, and challenge in Indonesia. This topic is quite interesting to discuss simply because digital law and business are quite new to Indonesian lawmaker. Overall, this paper also shows how the e-commerce regulation shape Indonesia digital trade law. Besides that, some of discussion also talk about how financial technologies provider involved on e-commerce growth. It is true that most e-commerce in Indonesia cooperates with fintech in terms of payment services. The growth and development of fintech somehow help e-commerce to grow and evolve. It is also important to discuss how the law support the e-commerce. Most of law area cover information and electronic transaction, intellectual property, and consumer protection. Not only that, but this paper also shows a real case involved three main e-commerce in Indonesia involving Go-Jek (ride-shared services and food deliveries platform), Tokopedia (marketplace), and Traveloka (travel and leisure). Finally, we also see how the main challenges such us human resources, funding, and cybersecurity will impact the e-commerce growth and development in Indonesia.
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Thamrin, Thamrin, Stevy Stevy, Tina Linda, and Lismardiana Sembiring. "Investigating the Online Shopping Pattern for Beauty Brands Most Liked by Indonesian Women." Frontiers in Business and Economics 1, no. 1 (April 30, 2022): 24–34. http://dx.doi.org/10.56225/finbe.v1i1.82.
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Many Indonesian women want to look beautiful and healthy when appearing anywhere. so that many Indonesian women love to shop online choosing which beauty products are more appropriate for their needs. The development of e-commerce in the sale of beauty products has increased in recent years due to the Covid-19 pandemic where everyone is required to stay at home to avoid the spread of covid-19. With so many consumers shopping online at e-commerce, IG and Google, more and more business actors are turning their businesses online in the form of e-commerce, both large and retail companies are all switching or developing their businesses towards digital. Many branded beauty products are circulating in Indonesia, such as: Wardah, Innisfree, Purausari, Viva, Trulum, Makeover, Garnier, Laneige, Emina and Nature Republic. All types of beauty product brands are favored by Indonesian women in general. With so many beauty product brands circulating in Indonesia, companies take advantage of this opportunity, especially e-commerce, such as: Lazada, Tokopedia, Bukalapak, blibli.com, shopee, and JD.Id. This has become a fierce competition in promoting and providing big discounts on these beauty brand products where in making sales of beauty products grow rapidly in terms of marketing each of these beauty product brands; beauty products always experience an increase in sales every year.
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Paksi, Yudhistira Rangga, and Tias Andarini Indarwati. "Peran Sales Promotion dan Brand Equity dalam Memengaruhi Re-purchase Intention Produk Fashion di Marketplace." Jurnal Ilmu Manajemen 9, no. 4 (December 31, 2021): 1582–91. http://dx.doi.org/10.26740/jim.v9n4.p1582-1591.
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Indonesia's e-commerce growth in 2020 has increased quite a lot compared to 2019. Fashion is rising and safe to shop online at Indonesian e-commerce and Shopee as one of the largest E-commerce in Indonesia. Erigo, as a local Indonesian brand, competes with competitors to get customers repurchase intentions. The article examines the impact of sales promotion and brand equity on customer intention to repurchase Erigo local brand products by studying the Shopee marketplace. The sample of this research is respondents who have purchased Erigo products at Shopee. This primary data was collected by questionnaire and observation. Data analysis with multiple linear regression and sample used was 121 respondents. The sampling method used nonprobability sampling, and the sampling technique was judgmental sampling. The results showed that Sales Promotion and Brand Equity had a significant influence on the repurchase intention of Erigo products. This study recommends Erigo to maintain brand equity. Erigo also must keep their unique promotions, such as low prices at the end of the month and get free items for the purchase. Erigo can also use the findings for its brand evaluation.
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Gunawan, Aloysius Bernanda. "Socialization of Terms of Use and Privacy Policy on Indonesian e-commerce Websites." Journal of Sosial Science 1, no. 3 (July 26, 2020): 41–45. http://dx.doi.org/10.46799/jsss.v1i3.35.
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This article aims to identify common practices in Indonesian e-commerce regarding terms of use and privacy policies. Website visit rankings from Alexa and Similarweb were used to identify the 10 most commonly visited e-commerce sites in Indonesia. Then, placement, length, and content structure of the terms of service and privacy policies of these websites were compared. Findings suggest that the information provided by these documents is sufficient and legally compliant, although some of the websites appear to disregard their importance. The actual contents of these documents were not analyzed and are thus open for further study. The information provided in this article may give merchants intending to open e-commerce stores in Indonesia some insight into how the protection of consumers’ personal data leads to better service. This paper also proposes a simple framework for assessing the extent to which an e-commerce website successfully ensures that consumers agree and consent to its terms of use without burdening them with lengthy and obscure legal documents.
Keywords: online privacy e-commerce term of use
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Setiawan, Amelia, Sylvia Fettry Elvira Maratno, Puji Astuti Rahayu, and Monica Paramita Ratna Putri Dewanti. "Stakeholder Analysis on Indonesian E-Commerce Taxation." International Research Journal of Business Studies 12, no. 3 (December 20, 2019): 277–88. http://dx.doi.org/10.21632/irjbs.12.3.277-288.
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Defni and Tri Lestari. "Implementing Laravel Framework for E-Commerce: Case Study at Indonesian Farmer Shop Center." International Journal of Advanced Science Computing and Engineering 2, no. 1 (April 30, 2020): 14–20. http://dx.doi.org/10.30630/ijasce.2.1.46.
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This paper aims to implement e-commerce using the laravel framework. The implementation of e-commerce is applied to the Indonesian Farmer Shop Center (TTIC) in the city of Padang, especially in the sales section precisely sales and payment transactions. This e-commerce can make it easier for consumers to purchase products in TTIC. For making e-commerce using the laravel framework. For e-commerce creation use the laravel framework. Its data storage uses a MySQL database.This paper aims to implement e-commerce using the laravel framework. The implementation of e-commerce is applied to the Indonesian Farmer Shop Center (TTIC) in the city of Padang, especially in the sales section precisely sales and payment transactions. This e-commerce can make it easier for consumers to purchase products in TTIC. For making e-commerce using the laravel framework. For e-commerce creation use the laravel framework. Its data storage uses a MySQL database.
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Asistyasari, Ayuni. "PENCARIAN PRODUK E-COMMERCE BERDASARKAN JUDUL DAN DESKRIPSI MENGGUNAKAN VECTOR SPACE MODEL." Jupiter: Journal of Computer & Information Technology 1, no. 2 (July 7, 2021): 53–58. http://dx.doi.org/10.53990/cist.v1i2.82.
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E-Commerce in Indonesia has increased every year, especially B2C sales and this is directly proportional to the increasing number of e-commerce sites in Indonesia. One of the things that this site offers is the ease of finding the product you want to find. However, in several tests conducted, it turns out that some Indonesian e commerce sites are unable to search for products based on the description keyword. Therefore, the writer tries to do this research using the VSM algorithm and produces an accuracy of 60%, a precision of 72.73%, and a recall of 80%.
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Jailani, Novalini, Kuat Ismanto, Susminingsih, and Hendri Hermawan Adinugraha. "AN OPPORTUNITY TO DEVELOP HALAL FASHION INDUSTRY IN INDONESIA THROUGH E-COMMERCE PLATFORM." Tadayun: Jurnal Hukum Ekonomi Syariah 3, no. 2 (December 11, 2022): 121–32. http://dx.doi.org/10.24239/tadayun.v3i2.76.
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Nowadays, fashion has become a global business. Indonesian Muslim consumption in the Halal Fashion sector in 2021 reached 20 billion USD. Moreover, knowing that the Indonesian population was also dominated by millennials and Gen Z, reaching 144.31 million people or 53.81% of the total population, this generation is familiar with and masters technology. The halal fashion industry can utilize this condition to develop its business through e-commerce platforms. Therefore, this study aims to explore and explain the development opportunities of the halal fashion industry in Indonesia through e-commerce platforms. This research was conducted by literature research with a descriptive qualitative approach. Secondary data were obtained from various books, articles, journals, reports, and authoritative websites relevant to this research. The results of this study found that the economic potential of the halal fashion industry sector in Indonesia is very promising. That can be seen from the consumption of Muslims in Indonesia for halal fashion, which continues to increase yearly. Indonesia's demographic bonus, dominated by millennials and Gen Z who are familiar with technology, and the increasing number of E-Commerce users in Indonesia provide an excellent opportunity for this industry to develop further.
Abstrak
Saat ini fashion telah menjadi bisnis global. Konsumsi Muslim Indonesia di sektor Halal Fashion pada tahun 2021 akan mencapai 20 miliar USD. Apalagi mengetahui fakta bahwa penduduk Indonesia juga didominasi oleh kaum milenial dan Gen Z yang jumlahnya mencapai 144,31 juta jiwa atau 53,81% dari total populasi, generasi ini sangat akrab dan menguasai teknologi. Kondisi ini dapat dimanfaatkan oleh industri fashion halal untuk mengembangkan bisnisnya melalui platform e-commerce. Oleh karena itu, penelitian ini bertujuan untuk menggali dan mendeskripsikan peluang pengembangan industri halal fashion di Indonesia melalui platform e-commerce. Penelitian ini dilakukan dengan penelitian kepustakaan dengan pendekatan kualitatif deskriptif. Data sekunder diperoleh dari berbagai buku, artikel, jurnal, laporan dan website otoritatif yang relevan dengan penelitian ini. Hasil penelitian ini menemukan bahwa potensi ekonomi pada sektor industri halal fashion di Indonesia sangat menjanjikan. Hal ini terlihat dari konsumsi muslim di Indonesia terhadap halal fashion yang terus meningkat dari tahun ke tahun. Bonus demografi Indonesia yang didominasi oleh kaum milenial dan gen Z yang akrab dengan teknologi serta meningkatnya pengguna E-Commerce di Indonesia memberikan peluang besar bagi industri ini untuk berkembang lebih jauh lagi.
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Abdul Gani Abdullah, Amad Sudiro, Steven Leonardi,. "“COMPARATIVE STUDY ON ONLINE INTERMEDIARY SERVICE PROVIDER IN INDONESIA AND EUROPEAN UNION”." Psychology and Education Journal 58, no. 1 (January 15, 2021): 5253–62. http://dx.doi.org/10.17762/pae.v58i1.2081.
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By giving exemption of liability of online intermediary services for Indonesia, it is also expected to create one comprehensive and codified regulation applied only for the general internet regime, or possibly only for online intermediary services. The current overlapping creates multiple impositions of rules. Online intermediary services providers are meant to only provide a platform or media for users to use the platform. This research aims to compare the online intermediary service provide between Indonesia and European Union. This a normative legal research using secondary data. The analysis was conducted using a qualitative approach. Results and discussion found that the E.U. E-Commerce Directive 2000/31 could be a reference for the Indonesian government to improve its regulations regarding e-commerce, especially in the online intermediary services provider. However, to adopt the E-Commerce Directive 2000/31 especially articles 12 to 14, where the exemption of liability is regulated, it needs some adjustment to be suitable for the Indonesian legal system and culture.
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Ilmih, Andi Aina, and A. Zulkarnain. "IDEAL ELECTRONIC CONTRACT MODEL AS A FORM OF E-COMMERCE DISPUTES SETTLEMENT." Jurnal Pembaharuan Hukum 6, no. 1 (March 6, 2019): 77. http://dx.doi.org/10.26532/jph.v6i1.4463.
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This study focuses on electronic contracts in the Indonesian Home Credits Financing Institution by analyzing the effect of electronic contracts on electronic transactions in Indonesia. Then find the ideal model of electronic contracts as a form of e-commerce legal dispute resolution. This study uses normative legal research methods, with a legal approach and a conceptual approach. Based on the research that has been done, the influence of electronic contracts in electronic transactions (e-commerce) in Indonesia has brought about major changes by changing the model of non-electronic (conventional) commercial transactions into electronic (modern) transactions and inspiring online dispute resolution. Then the ideal model of electronic contracts as a form of e-commerce legal dispute resolution in Indonesia, must contain 10 important things in the e-contract clause namely: 1. Freedom of Contract; 2). Offers and Receipts; 3). Good intention; 4). Use of Terms; 5). Risk Transfer; 6). Please Loss; (7). Emergencies; 8). Changing Contracts; 9). Termination reasons; 10). Choice of Law and Dispute Resolution online, as stated in the e-contract of Indonesian Home Credits.
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Ulfa, Maria, Suryayusra Suryayusra, and Septa Hardini. "Penerapan Model View Controller (MVC) Untuk Perancangan Sistem Ruang Buku Indonesia." CESS (Journal of Computer Engineering, System and Science) 5, no. 1 (January 31, 2020): 53. http://dx.doi.org/10.24114/cess.v5i1.15403.
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E-commerce is an online-based sales system, which is used to expand sales and increase sales in the Indonesian Book Room CV. In terms of sales now CV Ruang Buku Indonesia has many competitors who use internet technology to make this business lag and the sales and purchase processes are less than optimal, even decreased. Things like this can cause a business to close. Based on this, the development in the sales system is made into e-commerce with a view controller model (MVC) to facilitate the operation of the online sales system. The software development model used is the waterfall model with several stages of communication, planning, modeling, construction, and deployment. This research resulted in e-commerce of Indonesian Book Room with a view controller model that aims to face competitors and increase sales.
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Ang, Millencia. "Consumer’s Data Protection and Standard Clause in Privacy Policy In E-Commerce: A Comparative Analysis on Indonesian and Singaporean Law." Lawpreneurship Journal 1, no. 1 (March 3, 2021): 100–113. http://dx.doi.org/10.21632/tlj.1.1.100-113.
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The world’s economy is now beginning to shift towards the e-commerce industry. However there are still many issues in the e-commerce industry regarding consumer protection in the aspect of personal data protection and standard clauses in privacy policy. Although ASEAN has tried to harmonize regulations related to e-commerce between ASEAN countries, there are still differences in these regulations between Indonesia and Singapore. Therefore this paper aims to conduct a comparative analysis between Indonesian and Singaporean law regarding consumer’s personal data protection and standard clauses regulations by using legal research methods. Singapore is one of the most active countries in updating its regulations related to the e-commerce industry.
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Kurniawati, Elya, and Immamul Huda Al Sidiq. "Indonesian MSME E-Commerce among the Covid-19 Pandemic." 11th GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES 11, no. 1 (December 9, 2020): 95. http://dx.doi.org/10.35609/gcbssproceeding.2020.11(95).
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The Covid-19 virus pandemic has devastated all aspects of life, especially the economy. The responsibility to wear masks and physical distance has logical consequences in people's economic life. This causes the use of E-Commerce in economic activities to be a necessity. For this reason, this study aims to find out (1) how the e-commerce utilization model before and during the pandemic, (2) the influence of the level of education on the tendency to use e-commerce (3) the marketing media used before and after the Covid-19 pandemic, and ( 4) the average income of MSME actors before and after the Covid-19 pandemic. The research method used is an explanative quantitative method, using a questionnaire, examining theories and policies related to Covid-19 and the application of e-commerce. This study used a sample of 75 MSME actors and found that there was a significant increase in the use of e-commerce by Indonesian MSME actors during the Covid-19 pandemic. The use of online media in economic activities during the pandemic increased from 21.33% to 54.67%. Meanwhile, the education level of the MSME actors did not influence the decision to change the transaction pattern from offline to online with r score of 0.132. This means that this pandemic has changed the way of transactions in economic activity to its roots no matter how high the education level of the MSME actors is. The income of MSME actors has actually dropped dramatically during the pandemic, especially the period when the government implemented the Large-Scale Social Restrictions (PSBB) policy. Keywords: COVID-19, E-Commerce, Social Distancing, UMKM
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Kurniawati, Elya, and Immamul Huda Al Siddiq. "Indonesian MSME E-Commerce among the Covid-19 Pandemic." GATR Global Journal of Business and Social Science Review (GJBSSR) Vol. 8(4) OCT-DEC 2020 8, no. 4 (December 30, 2020): 267–77. http://dx.doi.org/10.35609/gjbssr.2020.8.4(8).
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Objective - This study aims to find out (1) how the e-commerce utilization model before and during the pandemic, (2) the influence of the level of education on the tendency to use e-commerce (3) the marketing media used before and after the Covid-19 pandemic, and ( 4) the average income of MSME actors before and after the Covid-19 pandemic. The research method used is an explanative quantitative method, using a questionnaire, examining theories and policies related to Covid-19 and the application of e-commerce. Methodology/Technique – This study used a sample of 75 MSME actors and found that there was a significant increase in the use of e-commerce by Indonesian MSME actors during the Covid-19 pandemic. The use of online media in economic activities during the pandemic increased from 21.33% to 54.67%. Meanwhile, the education level of the MSME actors did not influence the decision to change the transaction pattern from offline to online with r score of 0.132. Finding – This means that this pandemic has changed the way of transactions in economic activity to its roots no matter how high the education level of the MSME actors is. The income of MSME actors has actually dropped dramatically during the pandemic, especially the period when the government implemented the Large-Scale Social Restrictions (PSBB) policy. Type of Paper: Empirical JEL Classification: L81, O32. Keywords: COVID-19, E-Commerce, Social Distancing, MSME Reference to this paper should be made as follows: Kurniawati, E; Siddiq, I.H.A. (2020). Indonesian MSME E-Commerce among the Covid-19 Pandemic, GATR Global J. Bus. Soc. Sci. Review, 8(4): 267 – 277. https://doi.org/10.35609/gjbssr.2020.8.4(8)
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Christini, Chintamy, and Basuki Rahmad. "PRESENTING ENTERPRISE ARCHITECTURE STRATEGIES USING BUSINESS MODEL CANVAS (CASE STUDY OF E-COMMERCE PT XYZ)." Jurnal Sistem Informasi 11, no. 2 (October 29, 2015): 77. http://dx.doi.org/10.21609/jsi.v11i2.423.
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Information Technology (IT) is known as enabler of business. One of the study that align business and IT is enterprise architecture. In this era, one of the business that become a trend the world is electronic commerce (e-commerce). With the suitable enterprise architecture strategies, e-commerce can be improved according to the business and IT condition. This paper represents about study case of an Indonesian e-commerce website which is still unknown by internet users and the SWOT strategy analysis using Business Model Canvas. Finally, there is a creation of enterprise architecture strategies that will support e-commerce business for give a better business to Indonesian society.
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Yudhantaka, Lintang, Ghansham Anand, and Manik Katulistiwi. "The Perspective of Indonesian Law on E-Commerce: Validity, Liability and Dispute Settlement." PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) 07, no. 03 (December 2020): 334–52. http://dx.doi.org/10.22304/pjih.v7n3.a3.
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In the era of globalization, the fast development of technology enables people to complete almost all activities with technological assistance. One of the activities is commerce. Commercial activity by means of electronic media is called e-commerce. Like ordinary commerce, e-commerce requires contract to order rights and obligations of parties involving in transaction. This study aims to discuss and to elaborate legal construction of e-commerce in addition to the liability of merchant for any loss resulted. In practice, only few consumers fully understand contents of contract. Many of them experience losses either because of their negligence in understanding contract or the fraudulent actions of business actors. This study employed legal research method with conceptual and statute approach. The study reveals that e-commerce is a form of e-contract. In addition, e-commerce is constructed as sales and purchase agreement since it arranges subjects, objects, and primary obligations of the pertinent parties. On the subject of liability of merchants, they must be liable if they were revealed violating contract and taking their consumers into loss.
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Yudhantaka, Lintang, Ghansham Anand, and Manik Katulistiwi. "The Perspective of Indonesian Law on E-Commerce: Validity, Liability and Dispute Settlement." PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) 07, no. 03 (December 2020): 334–52. http://dx.doi.org/10.22304/pjih.v7n3.a3.
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In the era of globalization, the fast development of technology enables people to complete almost all activities with technological assistance. One of the activities is commerce. Commercial activity by means of electronic media is called e-commerce. Like ordinary commerce, e-commerce requires contract to order rights and obligations of parties involving in transaction. This study aims to discuss and to elaborate legal construction of e-commerce in addition to the liability of merchant for any loss resulted. In practice, only few consumers fully understand contents of contract. Many of them experience losses either because of their negligence in understanding contract or the fraudulent actions of business actors. This study employed legal research method with conceptual and statute approach. The study reveals that e-commerce is a form of e-contract. In addition, e-commerce is constructed as sales and purchase agreement since it arranges subjects, objects, and primary obligations of the pertinent parties. On the subject of liability of merchants, they must be liable if they were revealed violating contract and taking their consumers into loss.
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Iftinaity Shaumi Rahma, Eliza July Hasiana, Sian Lie Cantika, and Tania Octaviona. "Indonesian Legal Protection for Consumers on the Validity of Electronic Contracts in the E-Commerce Transactions." Yuridika 37, no. 3 (September 1, 2022): 697–714. http://dx.doi.org/10.20473/ydk.v37i3.36976.
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Currently, internet development grows rapidly which facilitates and eases various economic activities, especially e-commerce transactions, on a global scale. In 1996, the UNCITRAL regulated the e-commerce transactions, including e-contracts. The e-contract is one of the most relevant matters in e-commerce transactions, especially it is of importance for the consumers to avoid any unwanted situations. However, several problems arise for consumers in conducting e-commerce transactions, such as the asymmetrical bargaining power of the parties involved. In this sense, there is an urgency for the legal protections for consumers. The objective of this article is to understand the connection between consumers’ legal protection and e-contracts validity in e-commerce transactions. The research method used is the legal descriptive analysis through statutory and conceptual approach. This study analyzes the legal relationship between the legislations related to the e-contracts within e-commerce transaction in Indonesia, which are the Indonesian Civil Code, Law Number 8 of 1999 concerning Consumer Protection, and Law Number 19 of 2008 on Information and Electronic Transactions. Through a systematic appraisal, it argues that the current legal framework does not fully guarantee legal certainty for consumers in e-commerce transactions, such as on the obligations of producers and distributors to customers in the e-commerce transactions.
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Lubis, Fauziah. "Cyber Crime E-Commerce Business Transactions." SASI 28, no. 4 (December 30, 2022): 589. http://dx.doi.org/10.47268/sasi.v28i4.1068.
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Introduction: Law enforcement and protection for cyber cases is focused on consumers as victims of digital crimes where consumers are generally harmed when conducting business transactions digitally. Where the focus of this paper discusses the legal protection of victims of cybercrime victims when transacting business.Purposes of the Research: The purpose of this study is to explain the concept of cybercrime in financial transactions.Methods of the Research: The research method used is normative legal research with a statute legal approach and a conceptual approach.Results of the Research: Cyber crime is currently very growing in Indonesia, especially in the current era of digitalization. Where the law can protect from new crimes that live in the current kekininia period so that victims of cyber crime legally in Indonesia can be implemented in accordance with its purpose, which is to protect all Indonesian people from crime cases.
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Khairul, Danny. "Pengaruh Social Media Marketing terhadap Loyalitas Konsumen E-Commerce melalui Brand Image dan Relationship Marketing." Value : Jurnal Manajemen dan Akuntansi 16, no. 1 (March 30, 2021): 125–40. http://dx.doi.org/10.32534/jv.v16i1.1769.
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The purpose of this paper is to empirically investigate the influence of social media marketing towards brand image and relationship marketing in the Indonesian e-commerce context. The proposed model also aims to examine the relationship between social media marketing, brand image, satisfaction, trust and loyalty. The e-commerce industry in Indonesia is experiencing very tough competition with many emerging platforms. E-commerce industry players must be able to implement strategies to increase consumer loyalty, in order to compete in this industry. The strategy that can be done is by doing social media marketing activities. This is because the Indonesian people are very active in using the internet and social media, so this phenomenon opens up opportunities for business people, especially in the e-commerce industry. Objects in this study addressed to e-commerce consumer in Indonesia. A total of 200 respondents have been obtained throught the distribution of questionnaires by using the method of non-probability sampling. The study model was estimated by using structural equation modelling with LISREL 8.8. The results showed that social media marketing has a significant effect on brand image and trust. Satisfaction and trust have a significant effect on loyalty. Furthermore, brand image has a significant effect on satisfaction, and satisfaction has a significant effect on trust. By contrast, social media marketing has no significant effect on satisfaction, and brand image has no significant effect on loyalty. This study concluded that to increase consumer loyalty in e-commerce, industry players must be able to improve the accuracy of product description suitability, increase responsiveness to complaints and input given by consumers, and increase marketing activities through social media.
Keywords: brand image, e-commerce, loyalty, relationship marketing, social media marketing
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Juanita, Safitri, Reva Ragam Santika, Muhammad Anif, and Dolly Virgian Shaka Yudha Sakti. "THE DEVELOPMENT COMMUNITY CAPACITY FOR WOMEN ENTREPRENEURSHIP WITH BUSINESS BLOG TRAINING." ICCD 1, no. 1 (December 12, 2018): 241–48. http://dx.doi.org/10.33068/iccd.vol1.iss1.37.
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Based on projected population growth, Ministry of National Development PlanningRepublic of Indonesia, The Indonesian Central Bureau of Statistics and United Nations Population Fund, Indonesia's population reached 265 million in 2018 out of which 131.88 million population is female gender. According to the Head of Indonesian Creative Economy Agency Triawan Munaf, more than 30% of creative economy entrepreneurs in Indonesia are millennial generation and 55% of creative economy entrepreneurs are woman. According to the Minister of manpower and transmigration Republic of Indonesia Hanif Dhakiri revealed that women entrepreneurs in Indonesia increased from 14.3 million to 16.3 million in 2017. Beside that the growth of E-Commerce sector is quite good in 2017, making this sector still a prima donna. investors in 2018. The Investment Coordinating Board Of The Republic Of Indonesia (BKPM) revealed that the investment value in the E-Commerce sector in 2017 reached more than USD 5 billion.This makes E-Commerce the most strategic economic sector today. Seeing these opportunities, it is necessary to build community capacity for women entrepreneurs, especially taking advantage of opportunities brought by '' Information Technology '' Businesses use IT to share information by utilizing blogs as free online stores through training in creating business blogs.The method that we used for computer training are giving theory with learning module and practicum modules, then participants will follow the instructions by creating their own blog and trainer will give task to participants and we will give training evaluation by giving a questionnaire to get feedback from the participants. The conclusion of this research paper is based on the activities that aredevelopment community capacity for woman enterprenuership with business blog training has proceeded according to plan,it can be seen from the results of the evaluation that most participants understand the material of training and can practice on easilyand get the benefits from the training conducted.
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Priambodo, Ivan Triyogo, Sasmoko Sasmoko, Sri Bramantoro Abdinagoro, and Agustinus Bandur. "Mediating role of innovation capabilities between maturity and performance of e-commerce." Corporate and Business Strategy Review 3, no. 2, special issue (2022): 349–56. http://dx.doi.org/10.22495/cbsrv3i2siart16.
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This study investigates and clarifies e-commerce maturity as the reason the focal point of Indonesian creative industry business visionaries during the COVID-19 pandemic in the new ordinary time in Indonesia. The COVID-19 pandemic has energized entrepreneurs, particularly in the creative industry, to have the option to build up their dynamic capacities so they can make do in unsure financial circumstances and measure their e-commerce performance through a balanced scorecard approach (Kaplan & Norton, 1992). This research has taken 383 respondents of business visionaries who are occupied with creative enterprises and have applied the idea of e-commerce in their business activities taken as tests and dissected quantitatively utilizing structural equation modelling (SEM). This study finds that e-commerce maturity provides a significant impact on e-commerce performance and innovation capabilities. Furthermore, the indirect impact result is more favourable compared with a direct relationship between e-commerce maturity and e-commerce performance. This paper highlights the importance of e-commerce maturity and innovation capabilities and shows that both variables significantly impact e-commerce performance which may help entrepreneurs in Indonesia’s creative businesses to enhance their performance, especially in e-commerce.
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Pratamasari, Annisa. "Cybersecurity and Custom Regulations as Trade Barriers in ASEAN e-Commerce: Case of Indonesian e-Commerce." Jurnal Global & Strategis 14, no. 1 (June 8, 2020): 1. http://dx.doi.org/10.20473/jgs.14.1.2020.1-16.
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ASEAN countries show tremendous potential for e-commerce growth. Boasting its 650 million population and massive internet users, ASEAN proves to be a significant market for e-commerce and digital economy in general. Nonetheless, there are still some significant barriers in e-commerce trade, both traditional and non-traditional barriers of trade. Those barriers include a lack of harmonized regulations between the ASEAN Member States, high tariff duties on imported goods, and weak consumer protections (and overall cybersecurity) in the region. This study explores these barriers, which hinder ASEAN's goal to achieve more robust growth in the digital economy, particularly in terms of the legal framework (custom harmonization) and cybersecurity. In order to delve more deeply into these impediments of e-commerce trade, this article also attempts to present a study case of Indonesia's e-commerce as the most prominent and most promising player in ASEAN. Keywords: ASEAN, e-commerce, digital trade, digital economy Negara-negara ASEAN menunjukkan potensi luar biasa bagi pertumbuhan e-commerce. Dengan jumlah penduduk 650 juta dan banyaknya pengguna internet, ASEAN terbukti menjadi pasar yang signifikan bagi e-commerce dan ekonomi digital secara umum. Meskipun demikian, masih terdapat beberapa hambatan signifikan dalam perdagangan e-commerce, baik hambatan perdagangan tradisional maupun non-tradisional. Hambatan-hambatan itu termasuk kurangnya regulasi yang harmonis antara negara-negara anggota ASEAN, bea masuk yang tinggi untuk barang-barang impor, dan lemahnya perlindungan konsumen (serta keamanan cyber secara keseluruhan) di dalam kawasan. Penelitian ini mengeksplorasi hambatan-hambatan yang menghambat tujuan ASEAN untuk mencapai pertumbuhan yang lebih kuat dalam ekonomi digital, terutama dalam hal kerangka hukum (harmonisasi aturan) dan keamanan cyber. Untuk menggali lebih dalam hambatan-hambatan perdagangan e-commerce ini, tulisan ini juga mencoba untuk menyajikan studi kasus e-commerce Indonesia sebagai pemain terbesar dan paling menjanjikan di ASEAN. Kata-kata kunci: ASEAN, e-commerce, perdagangan digital, ekonomi digital
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Rizi, Yongki Alfa, Fitra Dharma, Yunia Amelia, and Tri Joko Prasetyo. "Factors Affecting Trust and Interest in Transactions by Indonesian MSME Sellers in e-Commerce." Journal of Indonesian Economy and Business 38, no. 1 (January 24, 2023): 19–42. http://dx.doi.org/10.22146/jieb.v38i1.4394.
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Introduction/Main Objective: This study aims to examine the factors that influence the trust and interest in e-commerce transactions among MSME actors in Indonesia. Therefore, a study was conducted on the effect of these variables. Background of the problem: The transition of MSMEs in Indonesia to using e-commerce for carrying out their business transactions. Every year, there is an increase in the number of MSMEs converting from conventional to digital, as well as the government's contribution to assist in the transition. Novelty: The variable of interest in transacting through e-commerce is the basis for conventional businesses to switch to digital, but in other studies, no one has added a variable of trust as an intervening variable, and several other supporting variables for the interest in transacting via e-commerce. This study presents new research that provides a comprehensive view of the technology acceptance model (TAM) and how it relates to trust and interest in e-commerce transactions. Research Methods: This study uses a snowball sampling technique by employing a survey of the MSMEs in Indonesia with certain criteria. This study also uses structural equation modeling (SEM) based on partial least squares (PLS). Findings/Results: This study proves that all the variables of trust and interest in e-commerce transactions are supportive and significant, but there are two hypotheses that do not support them (H3 and H6). This shows that empirically MSMEs are not necessarily interested in using e-commerce for their business transactions. Conclusion: This study provides insight into the trust and interest in e-commerce transactions among MSME business actors. We suggest that the MSMEs should switch to using e-commerce for their transactions, to develop their businesses into digital ones.
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Pradana, Mahir. "KLASIFIKASI BISNIS E-COMMERCE DI INDONESIA." MODUS 27, no. 2 (March 20, 2016): 163. http://dx.doi.org/10.24002/modus.v27i2.554.
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Today, Indonesian people in urban areas has strong engagement to internet. Almost every activities are necessarily involves the internet and information technology. So, no wonder if the internet now are very demanding to society. This phenomena also arising the enablement of business that using internet as main platform or known as e-commerce. E-commerce is defined as the process of purchasing, sales, transfer or exchange products, services or information via computer network over the internet. With business activity in e-commerce, it can be extending activity and reach consumers more easily. Also the process of transactions are so far in nature conventional modernized by providing online transaction. This article is intended to analyze and discuss about the types of business e-commerce in Indonesia based on the phenoimena and development of the theory underlying information system. Keywords: E-commerce, management information system, users satisfaction, webqual
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Azzahro, Fatimah, Putu Wuri Handayani, Sandya Sekar Murti, and Satrio Baskoro Yudhoatmojo. "The Effects of Perceived Justice and Emotions on Service Recovery Satisfaction on Indonesian Ecommerce Customers." Jurnal Sistem Informasi 16, no. 1 (April 29, 2020): 38–48. http://dx.doi.org/10.21609/jsi.v16i1.938.
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This study aims to analyze the effects of justice theory and emotions on service recovery satisfaction of Indonesian e-commerce customers. The factors used in this study are distributive justice, procedural justice, interactional justice, as cognitive aspect. Positive emotions and negative emotions are the factors used as affective aspect. This study used quantitative approach in the form of online survey. The total amount of data used in this study are 601 data. The respondents are Indonesian B2C or C2C e-commerce customer who filed a complaint directly to the B2C or C2C e-commerce at least once and receives a response at least once. Covariance-based structural equation modelling is used to analyze the data. The analysis results show that distributive justice, procedural justice, interactional justice, and positive emotions affect service recovery satisfaction. The results of this study can help Indonesian B2C & C2C e-commerce to understand service recovery from the perspective of customers, so satisfactory service recovery can be implemented.
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Nurgiyanti, Tanti, and Dwi Nur Laela Fithriya. "Peran Indonesia dalam Meningkatkan Daya Saing Produk Kosmetik di Pasar Asean Melalui E-Commerce." Nation State Journal of International Studies 2, no. 2 (December 31, 2019): 173–86. http://dx.doi.org/10.24076/nsjis.2019v2i2.165.
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Trade liberalization has been carried out through the ASEAN Economic Community (AEC). Barriers to trade both goods and services are no longer found. Through market trade liberalization, ASEAN countries are increasingly open to competition. E-Commerce trade is a trade that was born due to the development of information technology. Through trade E-Commerce creates opportunities and challenges for countries in Southeast Asia. One product that is widely traded is cosmetics. The cosmetics industry has a strategic opportunity to increase the income of Southeast Asian countries, especially Indonesia. Promising markets, abundant raw materials and the ability to absorb labor are quite a number of industries to be reckoned with. It is interesting to study further the existence of strata that sells cosmetic products both at home and abroad through E-Commerce trading continues to increase. But on the other hand local Indonesian cosmetic products are not able to compete with foreign products. As a result, losses can be experienced by cosmetic products SME entrepreneurs. This study is intended to determine the role of the Indonesian government in enhancing the competitiveness of cosmetic products in the Asean realm as well as regulations that regulate cosmetics trade through the use of e-commerce.
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Boennawan, Cindy, and Dewi Wuisan. "THE RELATIONSHIP BETWEEN CONSUMER ETHNOCENTRISM AND PRODUCT NEEDS ON PURCHASE INTENTION IN PERSPECTIVE OF INDONESIAN CONSUMERS FOR CHINESE PRODUCTS ON TOKOPEDIA." Indonesian Marketing Journal 1, no. 1 (March 2, 2022): 1. http://dx.doi.org/10.19166/imj.v1i1.4012.
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<p>The aim for this study is to understand the relationship between consumer attitude towards foreign product on e-commerce which analyzed through consumers ethnocentrism and product needs on purchase intention for Chinese products on Tokopedia. With globalization and technological advances, it is undeniable that e-commerce has become part of living to fulfill daily basis needs. Tokopedia, an Indonesian e-commerce under William Tanuwijaya as CEO has become one of the influences in Indonesian economy. However, even though Indonesia was mentioned to be Tokopedia’s largest contributor, Tokopedia falls behind Shopee, a Singapore e-commerce, that ranked number one in terms of monthly web visits and GMV (Gross Merchandise Value). The actual research was conducted on 178 respondents by using online questionnaires and the sampling technique was nonprobability purposive sampling. The subjects of this research are the people who have shopped in Tokopedia using the mobile app, and have the intention to shop again in the future. The data are processed through validity, reliability, and statistical analysis and performed using SmartPLS software. The results of the study indicate that Consumer Ethnocentrism have positive influences towards Attitude towards Foreign Products, this statement against previous research which states that the relationship between these hypotheses is negative. <strong></strong></p>
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Wijaya, Arman, Hery Winoto Tj, and Soegeng Wahyoedi. "The Effect of Car Sales E-Commerce Platform on New Car Buying Decisions Mediated by Digital Advertising Media and Youtube Media." Daengku: Journal of Humanities and Social Sciences Innovation 2, no. 5 (September 11, 2022): 596–607. http://dx.doi.org/10.35877/454ri.daengku1182.
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Indications of the Indonesian economy are reflected in the growth of the middle class of society in Indonesia. One sector that drives Indonesia's economic growth is the automotive industry sector. The growth of economic level and income has a direct impact on the level of car ownership, especially in big cities. The development of the internet and also the growth of mobile device users open up alternative opportunities for online purchases, including the purchase of automotive or car products. Changes in consumer behavior and technology are accelerating digital innovation, the emergence of online digital media is the preferred source of information for people who have the intention of buying a car and the emergence of digital automotive platforms that provide and enable consumers to buy new cars online. However, in another study, e-commerce for new and second-hand car sales did not have a significant contribution to sales growth and from this study it was found that there is a digital transformation gap for buying new cars online in Indonesia. This study will examine whether digital advertising media and Youtube media can be a bridge for the development of online car sales e-commerce. Testing this hypothesis involved 100 correspondents as a sample and analyzed using SmartPLS3.3.2 software. and has passed the valid and reliable test. The results of this test can be concluded, the e-commerce platform has no effect on purchasing decisions, Youtube media has no effect on purchasing decisions, digital advertising media has no effect on purchasing decisions, Youtube media has no effect on mediating e-commerce platforms on the occurrence of purchasing decisions, digital advertising media influential in mediating e-commerce platforms on the occurrence of purchasing decisions, e-commerce platforms influencing Youtube media, e-commerce platforms influencing digital advertising media.
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Rahmadani, Nurul, Masitah Handayani, Rohminatin Rohminatin, and Pristiyanilicia Putri. "PEMANFAATAN E-COMMERCE BAGI GENERASI MILENIAL." Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal 3, no. 2 (July 6, 2020): 123–28. http://dx.doi.org/10.33330/jurdimas.v3i2.505.
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Abstract: The growth of the e-commerce market in Indonesia is very high and is one of the largest in the world. As a country whose population is dominated by a mid-level economy, e-commerce is very positively welcomed by the Indonesian population, especially the millennial generation. The millennial generation is a generation of young people today who are currently in the age range of 15-34 years. This generation is the biggest consumer in utilizing the internet in many ways, such as social media and e-commerce. The method used in this service is a simulation using one e-commerce application, namely Shopee. The purpose of this Community Service activity is to utilize e-commerce, especially for millennials so that they can use it in positive terms. The result of this activity was the implementation of Community Service activities attended by 30 students at SMA Negeri 2 Tanjungbalai. Keywords: e-commerce; millennial generation Abstrak: Pertumbuhan pasar e-commerce di Indonesia sangat tinggi dan merupakan salah satu yang terbesar di dunia. Sebagai negara yang penduduknya didominasi oleh ekonomi tingkat menengah, e-commerce sangat disambut positif bagi penduduk Indonesia, terutama generasi milenial. Generasi milenial merupakan generarasi muda masa kini yang saat ini berusia dalam rentang usia15-34 tahun. Generasi ini merupakan konsumen terbesar dalam memanfaatkan internet dalam banyak hal, seperti sosial media maupun e-commerce. Metode yang digunakan dalam pengabdian ini ialah simulasi menggunakan salah satu aplikasi e-commerce, yaitu Shopee. Tujuan dilakukannya kegiatan Pengabdian Masyarakat ini adalah untuk memanfaatkan e-commerce terutama bagi generasi milenial sehingga dapat memanfaatkannya dalam hal positif. Hasil kegiatan ini ialah terlaksananya kegiatan Pengabdian Masyarakat yang dihadiri siswa-siswi SMA Negeri 2 Tanjungbalai sebanyak 30 orang. Kata kunci: e-commerce; generasi milenial
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Firmansyah, Ahmad. "KAJIAN KENDALA IMPLEMENTASI E-COMMERCE DI INDONESIA." Masyarakat Telematika Dan Informasi : Jurnal Penelitian Teknologi Informasi dan Komunikasi 8, no. 2 (March 8, 2018): 127. http://dx.doi.org/10.17933/mti.v8i2.107.
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AbstractThis article aims to conduct literature review on the implementation of e-commerce in Indonesia, especially about the problems that will be faced. The review was conducted with qualitative methods with data retrieval technique of literature where the data obtained from the journal, news, books, and other research reports. The results showed that the obstacles to implementation e-commerce in Indonesia is related to two aspects, they are technical constraints and non-technology constraints. Technical issues such as the absence of standard of e-commerce quality, safety and reliability, bandwidth issues, and web server specification, especially in dealing with network problems. The non-technological issues such as the absence of government regulations in governing commercial transactions through e-commerce, the perception that e-commerce is unsafe and expensive, and the attitude of businesses people who are waiting for e-commerce condition becomes stable before participating. To anticipate those constraints, Indonesian government could take the experience of the United States in implementing e-commerce which considers e-commerce activities as universal, involves business actors of e-commerce in development planning, and creates rules and incentives for small companies to grow into larger companies. AbstrakTulisan ini bertujuan untuk mengkaji implementasi e-commerce di Indonesia khususnya pada kendala-kendala yang dihadapi. Kajian menggunakan pendekatan kualitatif, dengan teknik pengambilan data berupa studi literatur dari jurnal, berita, buku, serta laporan penelitian lain yang terkait. Hasil kajian menunjukkan bahwa kendala implementasi e-commerce di Indonesia utamanya mencakup dua hal yaitu kendala yang bersifat teknis dan kendala non teknologi. Kendala teknis seperti belum adanya standar baku yang mengatur mengenai mutu e-commerce, keamanan dan kehandalan sistem yang dibangun, masalah bandwidth, dan spesifikasi web server, khususnya dalam menangani masalah jaringan. Kendala dari segi non teknologi di antaranya belum adanya peraturan pemerintah yang mengatur mengenai transaksi perdagangan melalui e-commerce, adanya persepsi bahwa e-commerce tidak aman dan mahal, dan sikap pelaku usaha yang menunggu kondisi e-commerce menjadi stabil sebelum ikut berpartisipasi. Untuk mengantisipasi kendala-kendala tersebut, pemerintah Indonesia dapat mengambil pengalaman penyelenggaraan e-commerce di negara Amerika Serikat yang melihat kegiatan e-commerce sebagai kegiatan yang bersifat universal, yang dalam perencanaan pembangunannya mengikutsertakan pelaku-pelaku bisnis e-commerce dan membuat peraturan dan insentif bagi perusahaan UKM sehingga dapat tumbuh menjadi perusahaan yang besar.
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Mege, Stacia Reviany, Nurul Imani Kurniawati, Riandhita Eri Werdani, Suwandi Suwandi, and Farah Ula Nida. "Sustainability of E Commerce Business through Logistic System in the COVID 19 Pandemic." South Asian Research Journal of Business and Management 4, no. 3 (June 9, 2022): 122–32. http://dx.doi.org/10.36346/sarjbm.2022.v04i03.005.
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This study aims to find out how the impact of the COVID-19 pandemic on e-commerce businesses, especially on changes to the logistics system for e-commerce businesses in Indonesia, and to find out strategies to overcome these problems. This study used a qualitative method with observations, interviews, and FGDs. The research subjects are e-commerce business people, logistics practitioners, and staff of shipping service companies. The results show that the COVID-19 pandemic has had a major impact not only on the Indonesian economy as a whole but also on the e-commerce business. The industrial, trade, and transportation & warehousing sectors experienced negative growth. E-commerce business players made various changes in the e-commerce business logistics system to adapt and survive the situation in the new normal era. Before the covid-19 pandemic, e-commerce business players had suppliers with different numbers depending on the needs of each business. The challenges and obstacles faced by the e-commerce logistics system in the new normal era were changes in consumer buying behavior and logistics inefficiency. E-commerce business people are advised to conduct regular market research to find out changes in consumer behavior patterns, consumer characteristics in the new normal era, and of course their preferences for products.
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Agung Ayu Puty Andrina, Anak, Christian Jordan Kurniadi, Irantha Hendrika Kenang, and Timotius FCW Sutrisno. "The role of technology acceptance model factors on purchase intention in e-commerce." BISMA (Bisnis dan Manajemen) 14, no. 2 (April 30, 2022): 160–76. http://dx.doi.org/10.26740/bisma.v14n2.p160-176.
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The number of Indonesian e-commerce users has increased in recent years. Supported by escalated of information technology, higher mobile phone users, and online shopping trend, it continue to increase exponentially. This study aims to determine the effect of perceived usefulness and ease of use on the intention to purchase of e-commerce users, which is supported by the theory of the Technology Acceptance Model (TAM). The respondents are 338 students. This study uses Confirmatory Factor Analysis (CFA) to determine the validity and reliability of the construct and Partial Least Square (PLS) in testing the relationship between the variables. The findings depicted that perceived ease of use has a significant influence on attitude toward e-commerce and intention to purchase, attitude toward e-commerce significantly affects the intention to purchase, and perceived usefulness has a significant influence on attitude toward e-commerce, but not supported influence on intention to purchase. The managerial implication of this research is that the e-commerce companies in Indonesia can pay attention to the variables that become the factors in the acceptance of e-commerce to build and achieve better corporate goals.
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Hasan, Amiruddin, Amrusi, Musfiana, and Martahadi Mardhani. "An overview of e-commerce adoption in Indonesian SMEs." Journal of Physics: Conference Series 1811, no. 1 (March 1, 2021): 012104. http://dx.doi.org/10.1088/1742-6596/1811/1/012104.
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Hayati, I., and L. Andrawina. "Comprehensive Framework of E-commerce Adoption in Indonesian SMEs." IOP Conference Series: Materials Science and Engineering 598 (September 6, 2019): 012065. http://dx.doi.org/10.1088/1757-899x/598/1/012065.
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Sari, Manja Indah. "LEGAL ASPECT OF ONLINE ARBITRATION IN EUROPEAN UNION AND CHINA." Law Review 19, no. 2 (November 29, 2019): 222. http://dx.doi.org/10.19166/lr.v0i2.1882.
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<p>Indonesia is highly regarded as a country with the biggest e-commerce market in South-East Asia. This creates an urgency for the Indonesian government to offer an efficient and effective dispute resolution mechanism to settle dispute arising from e-commerce transaction. Online arbitration as an arbitration conducted online through means of internet and technology may provide solution to the disputes arising from e-commerce transactions. Thus, this article sets out the legal aspect of online arbitration in European Union and China as countries with the most developed online arbitration and largest market of e-commerce. The author will use normative research through comparative, statue approach and will be based on the regulations from primary and secondary resources.</p><p> This article compares six aspects of online arbitration in European Union and China, covering the arbiter, role of government, scope, procedure, enforcement, and factors affecting enforcement. The comparison may give further recommendation on the prospective of online arbitration in Indonesia.</p>
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Andarini, Sonja, and Akbar Tri Kurniawan. "INFLUENCE OF BRAND IMAGE, PRICE, AND PRODUCT REVIEW ON PRODUCT PURCHASE INTEREST IN LAZADA." Jurnal Ekonomi, Bisnis & Entrepreneurship 16, no. 1 (April 29, 2022): 60–70. http://dx.doi.org/10.55208/jebe.v16i1.256.
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This study aims to determine the effect of brand image, price, and product reviews on product repurchase intention in Lazada Indonesia. The population in this study are consumers who use Lazada Indonesia's e-commerce services and who have made transaction purchases at least once. This study used a sample of 109 respondents. The sampling technique used was purposive sampling with the following criteria: (1) lazada Indonesian e-commerce service users are at least 17 years old, and (2) have made at least one purchase at di lazada.co.id. The data analysis technique uses the Multiple Linear Regression analysis method with IBM Statistic 22 software.
The results of this study indicate that brand image has a positive and significant effect on repurchase intention. In contrast, the price variable has a positive and insignificant effect on repurchase intention. Moreover, product review variables have a negative and insignificant effect on repurchase intention.
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Situmorang, Silvia Betrice, and Haris Herdiansyah. "Brand Ambassadors' Influence on Brand Image and Consumer Purchasing Decisions." Expose: Jurnal Ilmu Komunikasi 5, no. 1 (April 30, 2022): 64. http://dx.doi.org/10.33021/exp.v5i1.1589.
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<p class="abstract">E-commerce has recently grown in popularity, particularly in Indonesia. Indonesia is the Southeast Asian country with the highest number of e-commerce visitors. Shopee and Tokopedia are currently the two largest e-commerce platforms in Indonesia. Shopee is a Singaporean company, and Tokopedia is an Indonesian company. To expand their market, both are currently using a brand ambassador, Shopee with <em>Didi Kempot</em> and Tokopedia with BTS. As a result, the researchers conducted this study to determine the influence of those brand ambassadors on brand image and consumer purchasing decisions, and they compared Shopee and Tokopedia to determine which one influenced them the most. This study included 222 respondents drawn from a population of young Indonesian college students using convenience sampling. To test the hypothesis, a simple linear regression analysis was used. This study discovered that Brand Ambassador <em>Didi Kempot</em> had an influence on Brand Image (sig. 2-tailed = 0.000 with R2 = 0.124) and Shopee Consumer Buying Decision (sig. 2-tailed = 0.000 with R2 = 0.062) and Brand Ambassador BTS had an influence on Brand Image (sig. 2-tailed = 0.000 with R2 = 0.243) and Tokopedia Consumer Buying Decision (sig. 2-tailed = 0.000 with R2 = 0.059). Furthermore, all independent variables had a positive influence on all dependent variables. The source of R2 demonstrated that all dependent variables were positive.</p>