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Dissertations / Theses on the topic 'Indian service sector organizations'

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Published: 6 September 2023

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1

Kutz, Matthew T. "Toward improving performance measurement in public sector organizations." Diss., Rolla, Mo. : University of Missouri-Rolla, 2007. http://scholarsmine.mst.edu/thesis/pdf/Kutz_09007dcc8054f447.pdf.

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Thesis (M.S.)--University of Missouri--Rolla, 2007.
Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed August 5, 2008) Includes bibliographical references (p. 86-89).

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2

Bhandani, Abhay kumar. "Select study of mobile service adoption in Indian telecom sector." Thesis, IIT Delhi, 2016. http://localhost:8080/iit/handle/2074/7071.

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3

Ng, On-ling Connie. "The changing relationship between government and social service NGOs." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B41012963.

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4

Singh, Bharati. "The internationalisation of emerging market firms : a study of the Indian service sector." Thesis, University of York, 2017. http://etheses.whiterose.ac.uk/19148/.

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This study investigates the motives for and favoured investment modes of internationalisation of Indian services sector firms. Further, this study examines capabilities and resources and how companies deploy these in international markets. This entails understanding how the companies adapt to host markets and the mechanisms which trigger dynamic capability adoption. Finally, this study analyses the effects of the external market on their internationalisation motives. This study’s relevance is significant given increasing investments from emerging and transition economies, which form a third of global investments today compared to less than ten percent two decades ago. This coupled with the notion that emerging market companies lack the pre-existing capabilities required for internationalisation, is probed in this study. Internationalisation theories have been sourced from a western context based on developed market companies’ investment into other developed or emerging market countries; in this context, this study provides evidence of a subaltern view in reference to the internationalisation of emerging market firms. The empirical material consists of five Indian service sector firms with significant international presence in the Information Technology, Telecom and Hospitality service sectors. The research adopts an interpretivist cum constructivist approach to understanding their internationalisation motives using a qualitative exploratory case-study based research method. Data was collected in the form of semi-structured interviews (elite interviews) with the decision makers of the companies under study. This was supplemented with email questionnaires from former employees who had worked in overseas locations. This was further supplemented with secondary data towards reliability and triangulation purposes. Findings from this thesis illustrate that the firms studied are heterogeneous in nature about their internationalisation motives. There is divergence in managerial learning across host markets in the adaption of internationalisation for the creation of competitive advantage. In analysing the internationalisation motives of these companies, this study extends the existing theoretical understanding behind the concept of multinational companies. This study also makes a theoretical contribution towards the understanding of fast capability acquisition by Indian service sector firms towards rapid internationalisation while developing a competitive advantage in foreign host markets.

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Mui, Tat-ming. "The corporate governance of NGOs in social welfare sector in Hong Kong after 2000." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38637054.

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6

Caseley, Jonathan. "Bringing citizens back in : public sector reform, service delivery performance and accountability in an Indian state." Thesis, University of Sussex, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.398355.

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7

Brown, Kenneth. "A study of the impact of information systems implementation on care service organizations in the public sector." Thesis, Loughborough University, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539437.

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伍安玲 and On-ling Connie Ng. "The changing relationship between government and social service NGOs." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B41012963.

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Moores, Margaret Eveline. "The local state and voluntary sector in transition, municipal reorganization and the future of community-service nonprofit organizations." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape4/PQDD_0005/MQ45289.pdf.

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10

Jönsson, Sandra. "Client work, job satisfaction and work environment aspects in human service organizations /." Lund : Stockholm : Department of Psychology, Lund University ; Arbetslivsinstitutet, 2005. http://www.arbetslivsinstitutet.se/pdf/20051202_SandraJonsson.pdf.

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Al-Araimi, Mohammed Fayal. "The relationship between the full range of leadership styles and employees' creative performance in Civil Service organizations : a field study of Omani Civil Service managers." Thesis, University of Manchester, 2012. https://www.research.manchester.ac.uk/portal/en/theses/the-relationship-between-the-full-range-of-leadership-styles-and-employees-creative-performance-in-civil-service-organizationsa-field-study-of-omani-civil-service-managers(cb8a3ecd-a005-4fbc-bf9e-270610e5e32b).html.

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The study’s primary research interest is in the area of leadership and creativity. Investigating the literature indicates that there is a gap in knowledge regarding the effect of the Full Range of Leadership styles, especially the influence of transformational leadership on employees’ creative performance. Examining this relationship in different sectors (for example: public government sector); in different cultures (for example: Arab Islamic culture); and from multi-perspectives (for example: leaders and employees) is strongly encouraged by research. The Omani civil service sector was used as a case study, thus the aim of the study was to investigate the degree to which Omani civil service managers practised the Full Range of Leadership styles to influence employees’ creative performance. The study set six objectives which provided the foundation for the structure of the study and the way its research questions were formulated. Accordingly, the study methodology was designed in a way that points towards the achievement of the study objectives. The study adopted a mixed-methods research approach by combining survey questionnaires with semi-structured interviews. This triangulation technique was utilized to enable more accurate investigation and allow in-depth coverage of the issues examined. The probability sampling method as represented by the random sampling technique was adopted for this study and applied to the two groups of managers and employees. The total size of the managers’ sample was 269 participants, while the employees’ sample was 371 participants. In addition, 15 semi-structured interviews were conducted to supplement the quantitative results. The results of this study show that the Omani managers are performing both transformational and transactional leadership styles. Examining the relationship, the study confirms that there is an overall statistically significant relationship between managers’ use of transformational and transactional leadership styles and employees’ creative performance from both managers’ and employees’ perspectives. The results also reveal that Omani managers are infrequently practicing passive/avoidant leadership style and that this style does not contribute to the employees’ creative performance. Further, the study demonstrate that Omani managers’ personal characteristics have a slight effect on managers’ perceptions towards transformational leadership styles and do not have any impact on their perceptions toward employees’ creative performance. Finally, this study contributed to knowledge in several areas where scholars who are interested in investigating the relationship between leadership and creativity will find it valuable.

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López, Poveda Anayanci. "Towards a framework for analyzing IT strategy management in public sector : a case for IT organisations in the public sector." Licentiate thesis, KTH, Programvaru- och datorsystem, SCS, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-48559.

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Small/medium sized public sector IT organisations combine several characteristics that difficult the effective use of an IT strategy. Research has reported small/medium sized organisations as using unstructured and informal IT management initiatives, which frequently leads to inexistent or incipient use of IT strategy. On the other hand, for public sector the use of robust management is relevant in order to ensure transparency/accountability and facilitate the obtainment of resources. However, the instability that governmental changes create to the management of municipalities as organisation does not contribute to it. With the context described the use of IT strategy is challenged in these types of organisations. IT strategy management discusses the processes/practices to develop, improve and monitor IT strategy. This is a perspective with specific processes and practices at different managerial levels (strategic, tactical and operational) that give a structure in order to produce an IT strategy. This concept provides a systematic alternative to deal with IT strategy that can support to the craft of developing a strategy. The recent introduction of the IT strategy topic in IT service management has made a contribution to this area. Therefore the use of IT strategy management following a service perspective could be a straightforward alternative to deal with IT strategy in small/medium sized IT organizations of the public sector. However, the proposals of IT service management and IT strategy management are defined to be used for IT organisations in a mature stage, which is something demanding and ambitious for the organisations that are being studied. Therefore, this research proposes an approach to use IT strategy management concept with a service perspective in these types of organisations. This thesis presents the research work implemented in order to develop alternatives for analysing IT strategy management practices in small/medium sized public sector IT organisations. The results of this work are two artefacts: a method (AITSS method) and a maturity model. Both artefacts deal with the analysis of IT strategy management using two complementary approaches. The AITSS method proposes an operational-tactical-orientated alternative to address IT strategy management in the context of small/medium sized IT organisations. The maturity model proposes a more strategy orientated alternative for improving the organisational situation of public sector IT organizations. The maturity model can be used to have a perspective of IT strategy management and the assets and environmental factors related to it; the AITSS method can be used to assess more specific practices for IT strategy management at individual level. The method and maturity model were developed following a design science approach from a qualitative perspective, considering as the unit of analysis the IT organisations of the Nicaraguan municipal governments, which therefore were used to define the context considered in this research. The main contributions to this research are, from a practical perspective, the artefacts designed for its suitability in a context that has been disregarded in previous research, and from a theoretical perspective the contextual knowledge used to design the proposed method. As consequence of this study it was observed the relevance of the context for the harnessing of IT management frameworks which are generally assumed as generic solutions for any context, but in practice are challenged for it.
QC 20111212. Sponsored by the Swedish International Development Agency (SIDA)

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13

Moore, LaToya L. "The Distributional Equity of Cincinnati's Antipoverty Nonprofit Sector: A Look at Over the Rhine." Cincinnati, Ohio : University of Cincinnati, 2009. http://rave.ohiolink.edu/etdc/view.cgi?acc_num=ucin1243359099.

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Thesis (Master of Community Planning)--University of Cincinnati, 2009.
Advisor: Mahyar Arefi. Title from electronic thesis title page (viewed Aug. 12, 2009). Includes abstract. Includes bibliographical references.

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14

Sookraj, Dixon. "Factors related to human service delivery to underserved clients by private sector nonprofit social service organizations : an ecological study of national outpatient substance abuse treatment units /." The Ohio State University, 1995. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487864986609544.

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15

Franklin, Rebecca N. "Innovation Within Regulations: Gaining Insight On Cultivating Employee-Led Innovation In California Public-Sector Organizations." Scholarly Commons, 2020. https://scholarlycommons.pacific.edu/uop_etds/3704.

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The inquiry concerned gaining insights into environmental elements needed within California public-sector organizations to increase employees’ willingness to share innovative ideas. Although research exists regarding the need for service innovation and employees as fruitful sources of innovative ideas, there have been limited studies concerning public-sector organizations and the best method to solicit employee ideas. The data collection for this qualitative research study consisted of a series of interviews with front-line, non-supervisory civil servants. The results provide insights and information on how public-sector organizations may foster a culture that promotes and encourages employee-led innovation. The themes that emerged were (a) transparency in the process of sharing ideas and what is needed to feel motivated to participate in a formal submission process; (b) recognition and follow up, including which types of follow up and recognition are needed to feel the idea submission was worth the effort; (c) safe space including what needs to be present within the process for employees to feel safe to participate; (d) organizational buy-in including the need for encouragement and demonstrated support from all levels of leadership. These themes contributed to form the following recommendations for organizations to create a process and culture for soliciting ideas from employees: (a) establishing a transparent and easy to use process; (b) utilizing trusted and unbiased evaluators to review ideas; (c) providing meaningful and specific follow-up on ideas submitted; (d) ensuring there is no public criticism of ideas, but having public praise for submitting ideas; creating an organizational culture to be promoting and supporting participation in these processes. The data analysis revealed several implications: a significant disconnect between what employees' need to be comfortable sharing ideas and the existing process; the insufficient efforts of current leaders to promote and execute innovation within their organizations; the need for a paradigm shift to embrace a culture and operations that support innovation at all levels of an organization.

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Mui, Tat-ming, and 梅達明. "The corporate governance of NGOs in social welfare sector in Hong Kongafter 2000." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38637054.

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17

Mgoqi, Nyameko Confidence. "The state and the non-governmental organisation sector in South Africa, 1994-2001: a case study of the relations between the National Development Agency, the Labour Research Service and the Institute for Democracy in South Africa." Thesis, University of the Western Cape, 2005. http://etd.uwc.ac.za/index.php?module=etd&amp.

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This study was aimed at analysing structural relations between the State and the non-governmental organizations (NGO) sector. It focused on the relations between two NGOs, namely the Labour Research Service and the Institute for Democracy in South Africa on the one hand and the National Development Agency on the other. The National Development Agency is a State intermediary structure established to facilitate funding and policy dialogue between the State and the NGO sector. The three institutions have been included in order to analyse the way in which a state-designed institution relates with NGOs and in turn the NGOs responded in general.

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18

Hahn, Yih-Tsu. "GOVERNMENT-NONPROFIT RELATIONSHIP AFTER WELFARE REFORM— AN ANALYSIS OF GOVERNMENT SUPPORT IN NONPROFIT ORGANIZATIONS." online version, 2007. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=case1184284350.

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19

Landsberg, Janice M. "How total quality management can be applied to nonprofit human service organizations in the nongovernment community welfare sector and how it can be used to identify priority areas for development." Thesis, Queensland University of Technology, 1995. https://eprints.qut.edu.au/36275/1/36275_Landsberg_1995.pdf.

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This thesis explores the critical issues of Total Quality Management ( TQM ) in relation to service industries, and nonprofit human service organizations in the nongovernment community welfare sector ( NGNPHSO ) in particular, and proposes a model that managers could use in applying TQM to their organizations. The research problem is: how total quality management can be applied to the nonprofit human service organizations in the nongovernment community welfare sector and how it can be used to identify priority areas for development. The research was undertaken because of the paucity of prior research relating TQM to nonprofit human service organizations in the nongovemment community welfare sector; the size, significance and public accountability of the sector; the recognition of the benefits that implementation of TQM could bring to the sector; and the development of a model that managers could use. The thesis is a theoretical study and researches the importance of service quality in service industries and NGNPHSO in particular. It explores various approaches to quality, outlines the specific characteristics of NGNPHSO and demonstrates how these impact on the application of quality in NGNPHSO. It demonstrates that TQM has proved to be the most appropriate tool for identifying priority areas for development and attaining benefits for NGNPHSO, and proposes a model which can benefit managers in analyzing their organizations, in understanding the implications of deficits in particular areas, and planning what action to take to enable improvement in services and products. The thesis demonstrates an integration of knowledge of TQM and NGNPHSO not previously attempted in Australia, and makes interpretations using this synthesis of how TQM can be applied to benefit NGNPHSO. It shows that at present the NGNPHSO sector lacks the basics in the understanding of quality, but would benefit from the application of TQM and provides suggestions about how this may be achieved.

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Kawana, Sanae. "Communicating gender equity in the public sector workplace in Hokkaido, Japan." Thesis, Queensland University of Technology, 2003. https://eprints.qut.edu.au/36365/1/36365_Digitised%20Thesis.pdf.

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Very few qualitative studies based on first-hand research have been conducted regarding gender equity, especially in the public sector in Japan. The qualitative research in this thesis is therefore unique because it focuses on the public sector employees in a Japanese rural setting. Secondly, this exploratory ethnographic study elucidates the cultural and communication problems connected with gender equity policies in Japan and the social construction of the meaning of gender in a Japanese local government workplace. A feminist conceptual framework was developed to analyse the findings in this thesis, which provides a new interpretation about this social phenomenon. Triangulation was used to enhance the validity of this case study. The major methods used are: (a) open-ended, in-depth interviews with key persons and informal interviews with the employees of the public sector; (b) two focus group discussions: one of six males and six females from three levels in local government; (c) follow up questionnaires of30 male and female workers; (d) participant observation; (e) an analysis of archives of surveys of concepts on gender equity in local government employees, Chitose citizens, and Hokkaido people. As all public organisations are influenced by national government policies on gender equity, the findings are argued to have some generalisability. Being influenced by the world women's conferences since the 1970s, the Japanese government has enforced several gender equity policies. Nevertheless, some empirical secondary data indicate that working environments have changed little since the new law was introduced (Inoue et al., 1999). Under the umbrella of these national policies, local governments established their own plans; however, no effective implementation of these plans has been observed (Yazawa et al., 1997). One possible reason for this is that few people are aware of what gender discrimination means from a sociological point of view. Indeed, few women in Japan have spoken out about gender inequalities. The other reason is the communication barriers that exist between male and female employees in discussing gender relationships (Banzai, 1999; Hale, 1999; Kashima, 1999). Therefore, there is an urgent need to identify hidden cultural and communication barriers in the Japanese workplace in order to facilitate the implementation of gender equity policies.

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Khamba, Ntokozo. "Social welfare delivery: a case of government funded NGOs in Worcester." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_1942_1189598551.

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Social welfare services are essential for development of human capital and eradication of poverty in South Africa generally. Social welfare plays a pivotal role in enabling the impoverished and vulnerable communities and households to lead their lives through provision of care, social relief, stability and human resource development. Non-Governmental Organisations form an integral part of the welfare system through their formal and informal welfare and residential and non-residential welfare services. The role of the NGOs becomes imperative precisely because of their inherent empathy and proximity to the communities they serve. Government itself has been engaged in the process of transformation and the same challenges of transformation, governance, and effectiveness still profound the NGO sector. Notwithstanding the contribution of the NGOs in the welfare system, it is crucial to scrutinise the nature of their work and the rate of transformation to flourish in the democratic dispensation. To enhance the process of transformation in the NGO sector, government passed a plethora of policies and legislative requirements, inter alia, White Paper for Social Welfare 1997, Non-Profit Organisations Act of 1997. The intent of this research therefore, was to establish the significance of transformation and inherent issues of governance, effectiveness and efficiency in service delivery and sustainability of the nature of social welfare services rendered by the NGO sector in the Western Cape, particularly the Worcester district.

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22

Damle, Shilpa C. "Institutionalizing Reform: The Ford Foundation, The I.I.P.A., and Administrative Reform in India, 1950-1970." Case Western Reserve University School of Graduate Studies / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=case1401832984.

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23

Brožík, Jiří. "Analýza služeb neziskových organizací v příhraničních oblastech Jihočeského kraje." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-113319.

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This diploma thesis assess the analysis of range of services provided by the non-profit organizations in the areas along the borders of South Bohemian region. This assessment is to be based on gaining information on current condition of non-profit sector in the given region as well as the possibility of cross-border cooperation with foreign subjects of similar kind. The practical part of this diploma thesis is dealing with research of the range of activities being engaged by the non-profit organizations in the area. Non-profit organizations which had been asked have shown the interest in cooperation with both domestic and foreign non-profit organizations. Based on the output of the research a report concerning the condition of the non-profit sector has been made, as well as recommendation on further activities of the non-profit organizations.

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24

Geller, Rachel. "Schools Uniting Neighborhoods: Sustainability and Racial Equity in a Community Schools Initiative." Scholarship @ Claremont, 2018. http://scholarship.claremont.edu/scripps_theses/1210.

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Schools Uniting Neighborhoods (SUN), a collaborative initiative in Multnomah County, Oregon, combines the increasingly popular community school model with an innovative organizational structure to further two key goals: sustainability as an initiative and furthering racial equity. This thesis situates SUN within the context of American public education reform and existing literature on the positive outcomes, organizational structures, and leadership components of community schools. Building on past reviews of SUN and its outcomes, I use results from qualitative interviews with key stakeholders to provide insight into how its organizational structure contributes to the goals of sustainability and racial equity. I discuss the current state of SUN, future directions, and the relevancy of findings to other community schools initiatives and more generally, public education reform efforts.

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Sehgal, Pooja. "Study of internal branding in Indian service sector organizations." Thesis, 2017. http://localhost:8080/iit/handle/2074/7416.

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Malaviya, Pratibha. "Innovation and flexibility in enterprise systems: a study of select organizations in Indian automotive sector." Thesis, 2008. http://localhost:8080/iit/handle/2074/4663.

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27

Saul, Thabo Francis. "Managers perceptions of change management within a Gauteng public service sector." Thesis, 2012. http://hdl.handle.net/10210/4987.

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M.Tech.
The purpose of the study was to conduct an assessment into the responses of managers with regard to organisational change within the South Africa Social Assistance Agency (SASSA). The study comprises four objectives as follows: The first objective of this study was to conduct an extensive literature review regarding the nature of the organisational change management. This entails the process through which the researcher consulted different sources such as books, journal articles, policies and programmes and others in order to conceptualize the issue of organisational change management in a detailed manner. Organisational change management is about an organised and systematic utilization of knowledge, skills, attitudes and other relevant resources for the improvement of the organisational business. Organisational change management is basically intended to enable organisations to adapt to their respective environments, failure of which can lead to their total loss of employees, competition, production and the clientele. Organisational change management has numerous features, namely; it tends to involve contradictions, it is continuous, it is interpreted through the perceptions and interactions of people and it is facilitated by a collaborative inquiry and team-work. Organisational change management is a process that must be treated like any other programme within organisations and as such, it is a responsibility of the human resource management of organisations. It is a programme that is mainly directed at improving the quality of productivity and service delivery. In this regard, organisational change management must be planned, implemented and evaluated within the parameters of the factors that influence change within organisations such as the following: the ever-demanding customers, globalization, new technology, innovation and people.

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Upadhyay, Jai Prakash. "Relatonship of employee performance management system with organizational culture and strategy-an exploratory study of select organizations in the Indian Banking sector." Thesis, 2005. http://localhost:8080/iit/handle/2074/4637.

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Kim, Sung-Ju. "The impact of federal government welfare expenditures on state government expenditures and philanthropic giving to human service organizations (HSOs) : 2005-2006." Thesis, 2014. http://hdl.handle.net/1805/4523.

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Indiana University-Purdue University Indianapolis (IUPUI)
A sizeable body of research has attempted to examine the interaction between government spending and private giving known as the crowd-out effect. Most researchers reported that increases of government spending cause decreases of philanthropic giving to different types of nonprofits. However, few studies have attempted to indicate the interaction between government welfare expenditures and private giving to human service organizations even though human service organizations are the most sensitive to the changes of government spending. Additionally, the estimated crowd-out effects with a simple crowd-out model have been criticized for potential endogeneity bias. This paper investigates the total effect of federal government welfare spending on state government expenditures and philanthropic giving to human service organizations (known as joint crowd-out). I used the 2005 wave of the Center on Philanthropy Panel Study (COPPS) to estimate the effect of federal human service grants on state government spending on, and donations to human services. From these reduced-form estimates I infer the levels of simple and joint crowd-out. I found that indicate federal spending on public welfare crowds out private giving to human service organizations while holding control variables constant in the donations equation. However, federal government spending on public welfare crowds in state government spending on public welfare.

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Cristina, Joana Gaspar. "Processos e práticas de recrutamento e seleção para empresas de advogados no Reino Unido." Master's thesis, 2018. http://hdl.handle.net/10400.26/30496.

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O presente relatório tem como objetivo a reflexão das atividades desenvolvidas ao longo do período de estágio, nomeadamente as atividades de recrutamento e seleção numa organização prestadora de serviços para empresas de advogados do Silver Circle no Reino Unido. A metodologia privilegiada passou não apenas pela análise documental como também pela observação participante, as quais permitiram a recolha de informação relevante para que a compreensão deste tipo de processos de recrutamento e seleção tão específicos. Procedendo à reflexão relativamente aos processos e às práticas procurou-se compreender não apenas os métodos e técnicas selecionadas para proceder à atração e seleção de candidatos mediante os pedidos de recrutamento, mas também a razão dessas opções e, em que medida, são estas úteis para a continuidade do processo ao nível interno. No decurso do período de estágio a estagiária compreendeu que a existências de especificidades no setor legal levam a que estes processos tenham de se adaptar às exigências postuladas pelo mercado e pelas empresas clientes, ainda que estes sigam as etapas positivadas na literatura, há sempre espaço para a inovação.
The purpose of this report is to reflect on the activities carried out during the internship period, including recruitment and selection activities in a service provider organization in the field of human resources for law firms at Silver Circle in the United Kingdom. The privileged methodology passed not only through document analysis but also through participant observation, which allowed the collection of relevant information so that the understanding of this so specific recruitment and selection processes. Reflecting on processes and practices, we sought to understand not only the methods and techniques selected for attracting and selecting candidates through recruitment applications, but also the reason for these options and to what extent they are useful for continuity of the process at the internal level. In the course of the internship, the trainee understood that the existence of specificities in the legal sector means that these processes have to adapt to the requirements posed by the market and by the client companies, although these follow the steps enunciated in the literature, there is always room for innovation.

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Vastlová, Markéta. "Model spolupráce NNO s Probační a mediační službou v Liberci při výkonu trestu obecně prospěšných prací." Master's thesis, 2019. http://www.nusl.cz/ntk/nusl-393522.

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The objective of this diploma thesis is study of cooperation between Probation service Liberec, which represents public sector, and the NGOs as representatives of civil sector. These organisations provide means for people who are sentenced to punishment of community service. The aim of this study is identification of a model of cooperation, show the development of this model since its beginning in 2002, and finally, to introduce the external environment that influences this model. The theoretical basis crucial for this thesis is a Bryson, Crosby and Stones's concept of Governing Public-Nonprofit Collaborations. They focus on governing structure, governing processes, rules and external environment, which makes the structure of my study. The design of the research used in this diploma thesis is a case study. Data were gathered by method of semi-structured interviews of probation workers and by analysing of documents related to laws, methodical standards and other resources.

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32

Cízová, Natálie. "Role dobrovolníků v neziskových organizacích poskytujících péči seniorům z pohledu sociálních aktérů." Master's thesis, 2018. http://www.nusl.cz/ntk/nusl-388592.

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This thesis deals with the role of volunteering in social services for the elderly in non-profit organizations. The aim of the work is to find out what benefits volunteers can provide for clients. I have focused on non-profit organizations for which volunteering is typical. I acquired data through in-depth interviews with clients and volunteers selected non-profit organization providing residential care for the elderly. Through this research I have offered a look at the benefits of volunteering through the requirements of current social services. Volunteers have been found to contribute to a higher quality of service. Key words: social service, volunteering, non-profit organizations, third sector, elderly, residential care

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33

Springveldt, Isabell Clarah. "The relationship between local government and welfare organizations in Eersterust." Thesis, 2008. http://hdl.handle.net/10500/923.

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The researcher conducted a qualitative study to determine the relationship between Local Government and the welfare organizations in the Eersterust community. In the previous political dispensation Eersterust was a community that was disadvantaged in terms of services by Local Government. Although Local Government is now tasked with a social development responsibility, its role regarding welfare organizations still does not go beyond rendering basic services, such as making premises and recreational facilities available. The research findings indicated that there is no clarity on the relationship; welfare organizations are uncertain of what is expected of them by Local Government and what they can expect from Local Government.
Health Studies
M.A.(Social Science (Mental Health))

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34

Marečková, Lenka. "Organizace občanské společnosti v kinematografii v ČR po roce 1989." Master's thesis, 2011. http://www.nusl.cz/ntk/nusl-313366.

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This thesis deals with civil society organizations in the field of cinema in the Czech Republic. Cinematography is part of art and industry, with further influences of technology, culture, social or political situation. As in other areas there creates also civil society in the field of cinematography. The aim of this work is to determine the reasons are civil society organization formed and how they function. Due to the broad approach of the target group the research project work was targeted at those organizations that contribute to the development, support and promotion of Czech cinematography in general, and are the major players with the conceptual and strategic influence to the whole area.

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35

Theron, Shirley Marlene. "Finansiële bestuur in die nie-winsgerigte welsynsorganisasie." Diss., 2002. http://hdl.handle.net/10500/1057.

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Finansiele bestuur word aile~ as die taak van finansiele bestuurskundiges beskou. By nie-winsgerigte organisasies raak dit egter dikwels die verantwoordelikheid van niefinansiE! Ie personeel of bestuurslede uit 'n ander opleidingsagtergrond. Maatskaplike werkers, een van die vemaamste diensprofessies betrokke by nie·w;nsgerigte welsynsorganisasies, beskik nie noodwendig oor hierdie bestuursvaardighede nie. Hierdie studie kan bydra tot maatskaplike werkers en ander nie-finansiele personeel se verbeterde kennis en insig van sleutelaspekte van finansiele bestuur. Dit kan terselfdertyd ook finansiele bestuurders sensitiseer vir die eiesoortig-gekompliseerde eise van finansiele bestuur op die terrein van nie-winsgerigtheid, waar die fokus op diensfewering eerder as finansiile gewin, val. Dit konseptualiseer algemene bestuursfunksies en finansiele risikofaktore binne die konteks en eiesoortigheid van nie-winsgerigte flnansiAie bestuur. Hierdie kennis kan moontlik die gaping tussen die. bestuursvaardighede van finansiele- en nie-finansiele bestuurders help oorbrug en die sukses en voortbestaan van nie-winsgerigte welsynsorganisasies bevorder deur die kwaliteit van bestuursinsette te verbeter.
Financial management is commonly regarded to be the field of financial managers. In the case of non-profit or voluntary organisations it often becomes the responsibility of non-financial personnel or members of management from other educational backgrounds. Social workers involved in non-profit organisations rendering welfare services do not necessarily have the required financial management skills. This study can provide social workers and other non-financial personnel with information to better their understanding on key issues concerning financial management. It can also sensitise financial managers towards the uniquely complicated demands on financial management in the non-profit environment, where the focus falls on service delivery rather than on financial gain. It conceptualises management principles as well as financial risk factors in the distinct context of non-profitable financial management. This knowledge could probably aid in bridging the gap between the management skills of financial and non-financial managers and thus promote the success and sustainabUity of non-profit organisations by improving the quality of input by management.
Social work
M.Diac. (Maatskaplike werk (Bestruur)

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Marren, Ingrid Vorwerk. "Survival strategies of non-profitable organisations in South Africa : a qualitative multiple-case study." Thesis, 2021. http://hdl.handle.net/10500/27532.

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The study responds to calls for research within wider contexts. In particular, it is positioned within the South African non-profitable sector – non-profitable organisations (NPO) – in social care. The non-profitable sector is also called the Third Sector, and this research adopted the strategy-as-practice perspective to explore the strategy in this sector. The study investigates how managers and leaders of these NPOs strategise to sustain their organisations and services in a changing and demanding environment. The survival of NPOs is affected by a range of constraints linked to personnel, finances, resources, volunteering, and continuous increase in demand for social care. These constraints require managers and leaders of non-profitable organisations to devise strategies and practices to ensure success and sustainability. The findings of this study confirm the need for resilience to survive over the long term. The findings indicate that NPOs need to adapt to the external and internal environments constantly. Leadership drives resilience through governance and maintains services that are fit-for-purpose for the ever-changing needs of the society they serve. Adapting practices should react to changes through training and retraining, meticulous reporting to partners and other financiers, and complying with their governing entities by applicable legal statures and strict financial control. Adapting is amongst the most important practices identified through this study. A leadership style that enables sustainability was specifically highlighted. Through semi-structured interviews, the researcher uncovered strategic practices of longstanding NPOs to identify the strategies that contribute to long-term survival. Leaders in different management positions shared detailed descriptions of their practices, which served as the data for this research. The data provided the opportunity to research the strategy from a practical perspective, and were confirmed by secondary documents. Using the strategy as practice paradigm, the researcher identified strategic practices within drivers of value and found them to be contributing toward sustainability. The strategic practices were then organised in themes and assertions toward the theory of sustainability regarding these service organisations. The practices influence the stages of the organisational life cycle in a collective system of practices, leading to identifying a phase within the life cycle that contributes to resilience and renewal to aid survival and sustainability. Implementation strategies in the organisations provide good governance inclusive of reporting adequately. They also provide good leadership to ensure stable personnel committed to working together as a team and establish a culture of fit-for-purpose in service delivery. Most important is adapting towards resilience in the short term and developing resources to provide financial stability.
Business Management

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