Relevant bibliographies by topics / Indian service sector organizations

Academic literature on the topic 'Indian service sector organizations'

Author: Grafiati
Published: 6 September 2023

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Journal articles on the topic "Indian service sector organizations"

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Azuma, I., and P. Kannadas. "A Study on Role Stress among the Executives in Information Technology with Special Reference to Bangalore City." Shanlax International Journal of Management 7, no. 3 (January 1, 2020): 38–43. http://dx.doi.org/10.34293/management.v7i3.1143.

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Over the last few decades, Indian Organizations had never bothered about the issues related to human behavior. But, presently, organizational behavior has become a separate field of study, and the Indian organizations have also started thinking about the pattern of Multi-National Corporations, which are successfully running their business in India. Stress is the way human beings react both physically and mentally to changes, events, and situations in their lives. This change has occurred in terms of science and technology, industrial growth, urbanization, modernization, and automation, on the one hand, and an expanding population, unemployment, and stress on the other. It has become important for the management to understand training effectiveness behavior-related problems of people who are working in the organizations for achieving the predetermined goals. However, the last two decades, with the inflow of many corporate sectors, namely Information Technology (IT), Information Technology Enabled Service Sector (ITES), Banking, Insurance, and Educational Institutions, are commonly labeled as stressful environments. During the last decade, fast growth has been observed by the information technology sectors. Particularly in developing countries, mostly in information technology and information technology - enabled service sectors due to higher competition, the organizational climate has deteriorated. Due to this overburden, the executives of the information technology sector and information technology enabled the service sector to have undergone more stress. This stress leads the executives to become unhealthy, and Stress at work can be a real problem for the organization as well as to the executives.
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Agariya, Arun Kumar, and Deepali Singh. "CRM Index Development and Validation in Indian Banking Sector." International Journal of Customer Relationship Marketing and Management 3, no. 2 (April 2012): 10–32. http://dx.doi.org/10.4018/jcrmm.2012040102.

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This study caters to developing a reliable and valid CRM (customer relationship management) index specifically catering to Indian banking sector. An exhaustive review of literature on CRM was followed by depth interview and questionnaire survey of customers of different banking organizations all across India. Exploratory factor analysis was followed by confirmatory factor analysis which was presented in three forms: the single factor model, covariance model, and the structural model. The covariance model shows CRM in Indian banking sector as a multidimensional construct comprising of factors, namely, organizational structure and customer support, service quality, trust, technology, personalization, and market orientation. The structural model validates the previously extracted factors along with their indicators. The validation of CRM scale is done through a case based method for development of CRM Index along with the customer and service provider weights with the help of questionnaire design and survey conducted. The proposed index can serve as a strategic tool in enhancing the customer responsiveness and overall performance of the banking organizations.
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Pratyush Ranjan and Peeyush Ranjan. "Service-Profit Chain Analysis in Healthcare Services." Journal of Multidisciplinary Research in Healthcare 4, no. 2 (April 2, 2018): 95–100. http://dx.doi.org/10.15415/jmrh.2018.42008.

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Focus on service-profit chain by organizations in the service sector has been found to be of crucial importance. Companies in varied sectors like banking, airlines, restaurants and healthcare have become industry leaders by focusing on aspects of service-profit chain. This paper presents an analysis of service-profit chain in the healthcare sector. Taking two examples of hospitals from India and one from abroad this paper brings out the importance of focusing on the service-profit chain in this sector. An analysis of the practices in these hospitals, with a major focus on Aravind Eye Hospital, will give a perspective of how these hospitals have focused on the service-profit chain and made them efficient and effective and have enhanced their customers’ satisfaction. Service-profit chain analysis can help healthcare organizations to be customer focused. It can motivate organizations to develop attractive value propositions for customers. It can also provide a warning to organizations that are neglecting the interests of employees. Overall, the service-profit chain provides a useful framework for healthcare organizations in developing their strategy as well as implementing day-to-day operations.
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Sinha, Mala, and Perveen Bhatia. "Strategic corporate communication and impact in Indian service sector." Corporate Communications: An International Journal 21, no. 1 (February 1, 2016): 120–40. http://dx.doi.org/10.1108/ccij-05-2015-0028.

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Purpose – The purpose of this paper is to examine the nature of strategic corporate communication (SCC) activities and its impact in Indian service sector organizations. Design/methodology/approach – A descriptive research design was used with data obtained from 227 executives from service sector organizations. A research instrument was constructed and measures of SCC and its impact were derived through factor analysis. Findings – Multiple regression analysis led to formulation of new relationships among the variables (messages, medium and stakeholders) involved in SCC and its impact. For example, in crisis situations, messages related to identity and image were associated with greater communication impact than were other types of messages. Similarly communicating with primary stakeholders like employees and customers was more important than with other stakeholders. Among the different types of medium used in SCC, virtual medium and disclosures led to greater communication impact. Originality/value – Communication impact due to SCC was a multi-dimensional construct comprising of three kinds of impacts: communication synergy; value representation; and organizational reliability. The relationships of messages, mediums and stakeholders with different types of SCC Impact can help practitioners design and implement effective strategies of corporate communication.
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Dr. Jayant Kishor Purohit, Pratish Rawat, Dr Yashpal,. "An Opinion of Indian Manufacturing and Service Sector for Adopting Industry 4.0: A Survey." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 6 (April 5, 2021): 2370–79. http://dx.doi.org/10.17762/turcomat.v12i6.5400.

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Industry 4.0(I4.0) a German project can influence whole industrial and business system by digital transformation of product design, smart manufacturing and delivered to consumer. Industry 4.0(I4.0) project combines the physical world and digital world together through cyber physical systems and helps SMEs in enhancing production processes and increase productivity through emerging technologies such as Internet of Things and Services, Machine learning, Virtual Reality, cloud computing, business analytics etc. However, adoption and implementation of Industry 4.0 project is not an easy task due to existence of various challenges. In the present study, a survey is conducted with 40 Indian manufacturing and service organisations to get their opinion on Industry 4.0 and the level of adoption of in their organization. The objective of this research is to identify the general awareness and understanding of the concepts of Industry 4.0(I4.0) and its related emerging technologies along with their implementation levels in selected organizations. With the feedback received from the selected organizations, this paper analyzes the results and give some discussion.
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Jada, Umamaheswara Rao, and Susmita Mukhopadhyay. "Understanding the effects of empowering, transformational and ethical leadership on promotive and prohibitive voice." Personnel Review 48, no. 3 (April 1, 2019): 707–30. http://dx.doi.org/10.1108/pr-11-2017-0365.

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Purpose The purpose of this paper is to compare the direct and indirect effects of transformational, ethical and empowering leadership (EL) on promotive and prohibitive voice behavior. The study also explores the mediating effects of leader-member exchange (LMX) and moderating effects of individual power distance orientation (IPDO) in the hypothesized model. The research conducted attempts to identify the most suitable leadership style for encouraging promotive and prohibitive voice behavior in service sector organizations in India. Design/methodology/approach Purposive and snowball sampling was used for data collection. Necessary condition analysis (NCA) was conducted to identify the most suitable style for encouraging promotive and prohibitive voice behavior. The results NCA were later verified using the structural equation modeling technique. Findings Results of the study displayed the supremacy of EL style in promoting high-quality LMX and “promotive and prohibitive” voice over transformational and ethical leadership in Indian service organizations. Considering the overall results of the study, EL appears to be the most suitable style for encouraging promotive and prohibitive voice in a high power distance country like India. Research limitations/implications Self-reported measures utilized in the study might have affected the findings and hence, should be interpreted with caution. Practical implications Researchers propose the adoption of EL style for encouraging promotive and prohibitive voice in Indian service sector organizations. The researchers also highlight the noteworthy impact of LMX and IPDO on promotive and prohibitive voice behavior, which makes it a point for the leaders to work toward lowering IPDO amongst followers to promote both promotive and prohibitive voice behavior for the growth of an organization. Originality/value The study is the first one to conduct a comparative moderated mediated examination to analyze the effects of transformational, ethical and EL in encouraging promotive and prohibitive voice behavior in Indian organizations.
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Krishnan, Archana. "Implementation of quality initiatives in Indian public and private sector organizations." International Journal of Quality & Reliability Management 33, no. 2 (February 1, 2016): 246–66. http://dx.doi.org/10.1108/ijqrm-06-2013-0097.

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Purpose – The purpose of this paper is to analyse and compare the implementation of quality initiatives in banking, insurance and tele-communication industry under public and private sectors in India. Design/methodology/approach – The study comprised of a descriptive research with a cross-sectional design. Preliminary interviews and extensive literature review was done to identify the quality initiatives to be considered for the study. Data were gathered through a questionnaire comprising of items on a five-point Likert’s scale. Descriptive statistics such as mean and standard deviations and inferential statistics such as paired t-test and correlation were used for analysing the data. Findings – The results depict that although both the sectors are trying to outsmart each other by the various quality initiatives undertaken, the private sector is still ahead in quality implementation. It is also worth witnessing a major overhaul in the public sector operations to service the end customer with utmost commitment good enough to match its private counterparts. Practical implications – The paper provides insights to young managers and researchers about the level of implementation of quality practices in public and private sector organisations and strategies for improvement. Originality/value – The paper contributes to theory and practice as little empirical research is available to understand the differences between the two sectors on the basis of quality initiatives. Also there is dearth of such a research in industries other than banking.
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Panwar, Ankur, and Amarjeet Kaur Malhotra. "Factors Affecting International Business of Service Sector Based Indian Public Sector Undertakings: A Preferential Analysis." International Journal of Economics and Finance 9, no. 11 (October 15, 2017): 137. http://dx.doi.org/10.5539/ijef.v9n11p137.

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Public Sector Undertakings (PSUs) in India are the entities which have the status of being Government-owned companies. Internationalization of activities is unavoidable these days in order to sustain. There are number of decisions involved when a PSU decides to enter International market. Tackling factors affecting international business are the most crucial decisions which a PSU has to make. Studies have been carried out in the field of International business and PSUs however, there is an absolute dearth of studies regarding awareness about factors affecting international business of service sector based Indian PSUs. This paper analyzes various factors affecting International business for service sector based Indian PSUs. This paper encompasses the boundary of entire International market and effort has been made to cover all continent and prominent regions/ countries. Responses to our questionnaire are collected from employees of service sector based Indian PSUs, employees of International organizations and related experts in the field of international business. This research study is exploratory in nature. The judgemental or purposive sampling method is used in the study. The data collected from various sources is interpreted and analysed with the help of need based statistical techniques. The descriptive analysis of the responses obtained from them has been done in the study. In descriptive analysis the measure of central tendency (mean, median), dispersion (standard deviation), minimum and maximum scores are estimated. Preferential mapping has also been used in the study to know the preferences of the respondents. In this research paper various factors affecting international business for service sector based Indian PSUs, in various international regions e.g. Africa, Middle East, Western Europe, Central & Eastern Europe, Asia, Australia, North America, Latin America & the Caribbean and preferred entry modes, promotional & operational strategies for most important factors have been found out through secondary data information and primary data analysis.
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Sen, Loknath, Arya Kumar, and Saroj Kanta Biswal. "An Inferential Response of Organizational Culture upon Human Capital Development: A Justification on the Healthcare Service Sector." Folia Oeconomica Stetinensia 23, no. 1 (June 1, 2023): 208–27. http://dx.doi.org/10.2478/foli-2023-0011.

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Abstract Research background Many studies have declared the influence of organizational culture on the performance of employees, however little attention was given to the correlation of organizational culture and human capital development in the healthcare sector in the Indian context. Purpose The current study intends to elucidate the effects that organizational culture has on the development of Human Capital for various healthcare service sector organizations in Odisha. Research methodology A total of 300 responses were gleaned from various employees employed in different healthcare service sector organizations operating in the Odisha market. The positive influence of Organizational Culture (OC) was observed on the development of human capital as was found from the results of the data analysis. Results From the findings of the study the positive influence of various Reward Systems, Trend towards Participation and Trust was observed on the development of human capital. However, the results of the study showed no significant influence of the dimensions of information systems on the development of human capital. Novelty There are no previous studies which have substantiated the positive impacts of Organizational Culture on Human Capital Development (HCD) which were explicit to the Indian healthcare service sector. Furthermore, the findings of this study provide a unique insight into the influences of certain elements of organizational culture upon developing the human capital of healthcare service sector employees in the Indian context.
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Seth, Ishaan, ,. Shivali, and Ashish Garg. "Service Quality at Punjab National Bank: using SERVQUAL Instrument." Global Journal of Enterprise Information System 7, no. 1 (March 1, 2015): 72. http://dx.doi.org/10.18311/gjeis/2015/3040.

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With the introduction of liberalization policy several private and foreign banks have entered in Indian banking sector which has given birth to competition amongst banks for acquiring large market share and customer base. Banks have to deal with many customers and render various types of services to its customers and if the customers are not satisfied with the services provided by the banks then they will defect which will impact economy as a whole since banking system plays an important role in the economy of a country. It is very costly and difficult to recover a dissatisfied customer. Since the competition has grown manifold in the recent times it has become a herculean task for organizations to build loyalty, the reason being that the customer of today is spoilt for choice. It has become imperative for both public and private sector banks to perform to the best of their abilities to cater both the explicit as well as implicit needs. The purpose of this research article is to examine the customer satisfaction and measuring the service quality given by the banking industry in India. This study is cross sectional and descriptive in nature and the researcher tries to makes an effort to clarify the Customer Service satisfaction in Indian banking Sector. Descriptive research design is used for this study, where the data is collected through the questionnaire. The service quality model discovered by Zeithaml, Parasuraman and Berry1 has been used in the present study.
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Dissertations / Theses on the topic "Indian service sector organizations"

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Kutz, Matthew T. "Toward improving performance measurement in public sector organizations." Diss., Rolla, Mo. : University of Missouri-Rolla, 2007. http://scholarsmine.mst.edu/thesis/pdf/Kutz_09007dcc8054f447.pdf.

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Thesis (M.S.)--University of Missouri--Rolla, 2007.
Vita. The entire thesis text is included in file. Title from title screen of thesis/dissertation PDF file (viewed August 5, 2008) Includes bibliographical references (p. 86-89).
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Bhandani, Abhay kumar. "Select study of mobile service adoption in Indian telecom sector." Thesis, IIT Delhi, 2016. http://localhost:8080/iit/handle/2074/7071.

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Ng, On-ling Connie. "The changing relationship between government and social service NGOs." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B41012963.

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Singh, Bharati. "The internationalisation of emerging market firms : a study of the Indian service sector." Thesis, University of York, 2017. http://etheses.whiterose.ac.uk/19148/.

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This study investigates the motives for and favoured investment modes of internationalisation of Indian services sector firms. Further, this study examines capabilities and resources and how companies deploy these in international markets. This entails understanding how the companies adapt to host markets and the mechanisms which trigger dynamic capability adoption. Finally, this study analyses the effects of the external market on their internationalisation motives. This study’s relevance is significant given increasing investments from emerging and transition economies, which form a third of global investments today compared to less than ten percent two decades ago. This coupled with the notion that emerging market companies lack the pre-existing capabilities required for internationalisation, is probed in this study. Internationalisation theories have been sourced from a western context based on developed market companies’ investment into other developed or emerging market countries; in this context, this study provides evidence of a subaltern view in reference to the internationalisation of emerging market firms. The empirical material consists of five Indian service sector firms with significant international presence in the Information Technology, Telecom and Hospitality service sectors. The research adopts an interpretivist cum constructivist approach to understanding their internationalisation motives using a qualitative exploratory case-study based research method. Data was collected in the form of semi-structured interviews (elite interviews) with the decision makers of the companies under study. This was supplemented with email questionnaires from former employees who had worked in overseas locations. This was further supplemented with secondary data towards reliability and triangulation purposes. Findings from this thesis illustrate that the firms studied are heterogeneous in nature about their internationalisation motives. There is divergence in managerial learning across host markets in the adaption of internationalisation for the creation of competitive advantage. In analysing the internationalisation motives of these companies, this study extends the existing theoretical understanding behind the concept of multinational companies. This study also makes a theoretical contribution towards the understanding of fast capability acquisition by Indian service sector firms towards rapid internationalisation while developing a competitive advantage in foreign host markets.
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Mui, Tat-ming. "The corporate governance of NGOs in social welfare sector in Hong Kong after 2000." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38637054.

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Caseley, Jonathan. "Bringing citizens back in : public sector reform, service delivery performance and accountability in an Indian state." Thesis, University of Sussex, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.398355.

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Brown, Kenneth. "A study of the impact of information systems implementation on care service organizations in the public sector." Thesis, Loughborough University, 2009. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539437.

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伍安玲 and On-ling Connie Ng. "The changing relationship between government and social service NGOs." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B41012963.

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Moores, Margaret Eveline. "The local state and voluntary sector in transition, municipal reorganization and the future of community-service nonprofit organizations." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape4/PQDD_0005/MQ45289.pdf.

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Jönsson, Sandra. "Client work, job satisfaction and work environment aspects in human service organizations /." Lund : Stockholm : Department of Psychology, Lund University ; Arbetslivsinstitutet, 2005. http://www.arbetslivsinstitutet.se/pdf/20051202_SandraJonsson.pdf.

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Books on the topic "Indian service sector organizations"

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Nita, Mukherjee, and Ambuja Cement Foundation, eds. The story of an NGO network: Kutch Nav Nirman Abhiyan. Mumbai: Ambuja Cement foundation, 2003.

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Clayton, Andrew. Civil society organizations and service provision. Geneva: UNRISD, 2000.

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Motivation and productivity in public sector human service organizations. New York: Quorum Books, 1988.

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Bútora, Martin. Nonprofit sector and volunteering in Slovakia. Bratislava: Slovak Academic Information Agency, Service Center for the Third Sector, FOCUS-Center for Social and Market Analysis, 1995.

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Leadership for the nonprofit sector. [Place of publication not identified]: Lulu.com, 2008.

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Romeu, Anna Mata. Bastint ciutadans: Les entitats del "tercer sector" a Lleida. Lleida: Edicions de la Universitat de Lleida, 2006.

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Thakur, Sushila. Two decades of Indian banking: The service sector scenario. Delhi: Chanakya Publications, 1990.

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G, Raghuram. How can Indian Railways service the steel sector better? Ahmedabad: Indian Institute of Management, 2009.

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G, Raghuram. How can Indian Railways service the steel sector better? Ahmedabad: Indian Institute of Management, 2009.

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Moreno, Antonia Sajardo. El sector no lucrativo en el ámbito de los servicios sociales de la Comunidad Valenciana. Valencia: CIRIEC-ESPAÑA, 1998.

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Book chapters on the topic "Indian service sector organizations"

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Musunuri, Durgamohan. "Is Work–Life Balance A Significant Factor in Selecting A Profession? A Study of Women Working in the Education Sector in India." In Employees and Employers in Service Organizations, 249–72. Toronto ; New Jersey : Apple Academic Press, [2017] | Series: 21st century business management: Apple Academic Press, 2017. http://dx.doi.org/10.1201/9781315365855-11.

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Venumuddala, Vinay Reddy, and Rajalaxmi Kamath. "Emerging technology work in an Indian IT services organization." In Emerging Technologies and the Indian IT Sector, 24–53. Boca Raton: Chapman and Hall/CRC, 2023. http://dx.doi.org/10.1201/9781003324355-3.

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Pradhan, Rabindra Kumar, and Lalatendu Kesari Jena. "Workplace Spirituality and Employee Engagement: A Study of the Indian Service Industry." In Employees and Employers in Service Organizations, 223–45. Toronto ; New Jersey : Apple Academic Press, [2017] | Series: 21st century business management: Apple Academic Press, 2017. http://dx.doi.org/10.1201/9781315365855-10.

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Narain, Uma, and R. K. Pattnaik. "Impact Analysis of Demonetization on Service Sector: An Indian Experience." In Advances in Intelligent Systems and Computing, 174–84. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-60011-6_18.

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Crowhurst, Isabel, Susan Dewey, and Chimaraoke Izugbara. "Sex for sale and service provision in Africa, the Americas, and Europe." In Third Sector Organizations in Sex Work and Prostitution, 24–56. Abingdon, Oxon; New York, NY: Routledge, 2021.: Routledge, 2021. http://dx.doi.org/10.4324/9781351133753-2.

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Yanagisawa, Haruka, Tsukasa Mizushima, and Gaynor Sekimori. "The Growth of the Service Sector and Socio-Economic Changes in Rural Society." In Indian Economic Growth in Historical Perspective, 179–211. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003341550-12.

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Gupta, Richa, and Arti Bakhshi. "Workplace Bullying and Organizational Well-Being: A Moderated Mediation Model of Psychological Capital and Burnout in Human Services Sector of India." In Indian Perspectives on Workplace Bullying, 111–46. Singapore: Springer Singapore, 2018. http://dx.doi.org/10.1007/978-981-13-1017-1_5.

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Sangisetti, Manoj, and Pechetty Venkata Puma Kumarizb. "An overview of financial risks and role of Reserve Bank of India in the management of risks in Indian banking sector." In Building Resilient Organizations, 23–38. London: Routledge, 2022. http://dx.doi.org/10.4324/9781003313663-2.

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Choudhury, Purba Roy. "Unit Root and Structural Break: Experience from the Indian Service Sector." In India Studies in Business and Economics, 295–320. New Delhi: Springer India, 2014. http://dx.doi.org/10.1007/978-81-322-1650-6_18.

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Kaur, Gagandeep, and Prashant Chauhan. "Electronic and Digital Media; Accountability in the Age of AI and Digitalization: An Indian Perspective." In Digital Entertainment as Next Evolution in Service Sector, 69–80. Singapore: Springer Nature Singapore, 2023. http://dx.doi.org/10.1007/978-981-19-8121-0_5.

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Conference papers on the topic "Indian service sector organizations"

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Selvaraj, P. A., M. Jagadeesan, Jayashree B, Keerthana M, and Angunathan K. "Critical Factors Influencing the Adoption of Cloud Computing in Indian Private Sector Organizations." In 2021 6th International Conference on Inventive Computation Technologies (ICICT). IEEE, 2021. http://dx.doi.org/10.1109/icict50816.2021.9358558.

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Gloet, Marianne, and Danny Samson. "Knowledge Management and Innovation Performance in Australian Service Sector Organizations." In 2012 45th Hawaii International Conference on System Sciences (HICSS). IEEE, 2012. http://dx.doi.org/10.1109/hicss.2012.402.

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"An Empirical Analysis of Quality of Work Life of Employees in Indian Private Sector Organizations." In International Conference on Trends in Economics, Humanities and Management. International Centre of Economics, Humanities and Management, 2015. http://dx.doi.org/10.15242/icehm.ed0315032.

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Mabiala, Gilbert. "Sociо-Economic And Technological Models For Increasing Efficiency Of Service Sector Organizations." In International Scientific Conference. European Publisher, 2022. http://dx.doi.org/10.15405/epsbs.2022.08.52.

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Kuru, Dindi. "Braving Uncertainty in the Quest for a Cure: Cancer Care Access During the COVID-19 National Lockdown." In 4th International Conference on Public Health and Well-being. iConferences (Pvt) Ltd, 2023. http://dx.doi.org/10.32789/publichealth.2022.1012.

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This paper examines cancer care access during the nationwide lockdown due to COVID-19 in two states of India’s northeast. A semi-structured interview was conducted by purposive sampling of fifteen participants with cancers of the oral, lungs, stomach, breast and cervix, six key informant oncologists and four Non-Governmental Organizations (NGOs) facilitating cancer services. Ethical clearances were received from the study institutes. The data was coded and transcribed verbatim on emerging themes. The emerging themes were treatment delay, financial constraint, alternative medicine and bridging gaps by NGOs. Whereas, if financial status hampered access, harassment on availing care was encountered with choosing herbal medication in fear of chemotherapy, surgery and testimonials of relatives. However, support through NGO collaborations enhanced care efficiency for the health systems and cancer patients alike during the challenging times due to the COVID-19 pandemic. Lessons learnt during the COVID-19 pandemic extend beyond the functioning of a robust health system. Collaboration via sectors became pronounced during this uncertainty, thus, emerging resource pooling and zeal to take charge of one’s health. Cancer institutes could magnify these lessons on strengthening health systems for combating unforeseen pandemics. Keywords: cancer, COVID-19, India
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Malikova, Olga. "FINANCIAL REPORTING OF THE ORGANIZATIONS IN NOT-FOR-PROFIT SERVICE SECTOR IN THE CZECH REPUBLIC." In 4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2017. Stef92 Technology, 2017. http://dx.doi.org/10.5593/sgemsocial2017/13/s03.037.

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HWANG, Yuan-shie, and Li-hsin CHUANG. "Strategies for Activating Public-Private Partnerships of Social Service Provision of Indigenous Regions in Taiwan." In Current Trends in Public Sector Research. Brno: Masaryk University Press, 2020. http://dx.doi.org/10.5817/cz.muni.p210-9646-2020-5.

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Compared with the mainstream society, the distinctively geographical, social and cultural environment of Taiwan's indigenous regions has caused many difficulties in social service provision. The model of public-private partnerships (PPPs) has been regarded as a main strategy to alleviate the difficulties. By adopting the qualitative research method and collecting data through individual in-depth interview (18 peoples) and focus group (2 groups with 11 peoples), this study aims to explore the operation and interaction of public sectors, non-profit organizations and grassroots groups in the indigenous regions, and to identify their internal strengths and weaknesses and external opportunities and threats (SWOT analysis) that affect social service provision, and further, to propose strategies related to activating PPPs. Based on the findings, we propose six discussions and suggestions for activating PPPs of social service provision of indigenous regions in Taiwan.
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Weerakoon, W. M. L. P., and W. M. J. Wijavanayake. "Impact of the information systems service quality on performance of IT sector organizations in sri lanka." In 2013 International Conference on Advances in ICT for Emerging Regions (ICTer). IEEE, 2013. http://dx.doi.org/10.1109/icter.2013.6761160.

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Vestues, Kathrine, Marius Mikalsen, and Eric Monteiro. "Using digital platforms to promote a service-oriented logic in public sector organizations: A case study." In Hawaii International Conference on System Sciences. Hawaii International Conference on System Sciences, 2021. http://dx.doi.org/10.24251/hicss.2021.269.

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MIKUŠOVÁ, Beáta, Nikoleta JAKUŠ, and Marián HOLÚBEK. "Voluntary cooperation of citizens in the community model of public service delivery." In Current Trends in Public Sector Research. Brno: Masaryk University Press, 2020. http://dx.doi.org/10.5817/cz.muni.p210-9646-2020-9.

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Most of the developed countries have implemented new principles of public sector reform – new approaches to the management of the public sector. A major feature of the new public management (NPM) is the introduction of market type mechanisms (MTM) to the running of public service organizations: the marketization of the public service. The marketization of public services aims at a continuous increase in public expenditure efficiency, continual improvements in public services quality, the implementation of the professional management tools in the public sector, and last but not least, charge for public services. Price of public services in mainstream economics theory is connected with preference revelation problem. Economic models explain the relationship between consumer behavior (revealed preferences) and the value of public goods, and thus determine the value of the goods themselves. The aim of the paper is to determine the success of the community model of public service delivery based on the demonstrated preferences of individuals in the consumption of public services / public goods. The direct way of determining the preferences of individuals was used in this paper (willigness to pay and willigness to accept). These preferences will be identified based on the crowdfunding campaign as an example of community model of public goods provision by using survey experiment method. The willingness of individuals to pay is dependent on the individual's relationship with the organisation, the organisation's employees, or sympathise with those for whom the collection is, for whom the project is designed.
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Reports on the topic "Indian service sector organizations"

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Féry, Guillaume. The Digital Journey of Water and Sanitation Utilities in Latin America and The Caribbean: What is at Stake and How to Begin. Edited by Marcello Basani and Xoán Fernández. Inter-American Development Bank, November 2022. http://dx.doi.org/10.18235/0004562.

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This discussion paper provides a foundation for digital transformation of water and sanitation utilities and illustrates how emerging technologies, new types of organizations, and forms of working can improve service performance and address issues related to water and wastewater management, with a focus on Latin America and the Caribbean. It also explores the fundamental dimensions of digital transformation of organizations, beyond technology, highlighting the importance of the human side of things, as well as operational impacts associated with data profusion, systems integration and interconnectivity. Finally, it shows examples of how decision-making has evolved for some front-runners, from planned and reactive operations to proactive and data-driven utilities. It aims to answer the following questions: What does digital transformation mean for the Water and Sanitation sector? What lessons can be learned from peers around the world? What are the learning points for the LAC region, considering the specific local context and its priorities? The authors also want to offer some tangible illustrations and actionable insights for professionals, wherever their organizations stand along the journey to a fully digital, connected, and data-driven company. The target audience is anyone interested in this sector, with a special focus on key actors in the ecosystem (such as regulators as well as practitioners). The goal of this paper is to raise awareness among people from water and sanitation utilities and, most importantly, provide them with insights to get started with their digital journey.
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Lerche, Jon, Bahram Dehghan, Ishita Sharma, Peter Enevoldsen, Michael Ax, Bjørnar Thorsen, Ramina Siamandu, Emily Tynes, and Tharsika Pakeerathan Srirajan. Electrification of Scandinavian Ports : An Interreg project - final report. Det Kgl. Bibliotek, October 2022. http://dx.doi.org/10.7146/aul.460.

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The SETS II project facilitates a faster conversion to sustainable electrical operations in the ports of the Kattegat-Skagerrak Region. It aims at ensuring a green and flexible energy supply in port areas and a reduction in CO2 and particle emissions. The regional ports will be models, which can further contribute to the promotion of a full-scale sustainable transport system in the cross-border region. SETS II promotes cross-border and cross-sector cooperation in the region regarding new methods, approaches, and solutions related to port electrification. Cooperation has been conducted across university environments, public actors, business promotion organizations, local authorities, utilities, advisors and private companies. The project supports ports in preparing electrification plans with an accompanying strategy for implementation. It focuses on electrification and potential battery operation in maritime areas as well as technical service, business models, and financing models.
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Townsend, John. Technical assistance for expanding contraceptive choice in India. Population Council, 1995. http://dx.doi.org/10.31899/rh1995.1017.

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One of the roles of the ANE OR/TA Project in India was to participate in policy dialogues with national counterparts, in the public sector and among NGOs, about expanding contraceptive choices, and to provide technical assistance for facilitating changes in service-delivery procedures. The public sector provides five contraceptive methods through its 11,500 hospitals and primary health care facilities. NGOs, private physicians, and pharmacies have access to a broader range of brands. While India is one of the world's leaders in contraceptive research, in recent years products have come to market slowly. New technology is often embraced, however the cost of contraceptive options is not trivial in the Indian context. As stated in this report, the OR Project became formally involved in the effort to expand contraceptive choices in 1993 at the request of the USAID Mission in India. The Secretary of Family Welfare supported concerns for quality and choice as part of the preparation for the International Conference on Population and Development held in Cairo, September 1994. Similar recommendations were made during development of a draft national population policy.
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Lazonick, William, Philip Moss, and Joshua Weitz. The Unmaking of the Black Blue-Collar Middle Class. Institute for New Economic Thinking Working Paper Series, May 2021. http://dx.doi.org/10.36687/inetwp159.

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In the decade after the Civil Rights Act of 1964, African Americans made historic gains in accessing employment opportunities in racially integrated workplaces in U.S. business firms and government agencies. In the previous working papers in this series, we have shown that in the 1960s and 1970s, Blacks without college degrees were gaining access to the American middle class by moving into well-paid unionized jobs in capital-intensive mass production industries. At that time, major U.S. companies paid these blue-collar workers middle-class wages, offered stable employment, and provided employees with health and retirement benefits. Of particular importance to Blacks was the opening up to them of unionized semiskilled operative and skilled craft jobs, for which in a number of industries, and particularly those in the automobile and electronic manufacturing sectors, there was strong demand. In addition, by the end of the 1970s, buoyed by affirmative action and the growth of public-service employment, Blacks were experiencing upward mobility through employment in government agencies at local, state, and federal levels as well as in civil-society organizations, largely funded by government, to operate social and community development programs aimed at urban areas where Blacks lived. By the end of the 1970s, there was an emergent blue-collar Black middle class in the United States. Most of these workers had no more than high-school educations but had sufficient earnings and benefits to provide their families with economic security, including realistic expectations that their children would have the opportunity to move up the economic ladder to join the ranks of the college-educated white-collar middle class. That is what had happened for whites in the post-World War II decades, and given the momentum provided by the dominant position of the United States in global manufacturing and the nation’s equal employment opportunity legislation, there was every reason to believe that Blacks would experience intergenerational upward mobility along a similar education-and-employment career path. That did not happen. Overall, the 1980s and 1990s were decades of economic growth in the United States. For the emerging blue-collar Black middle class, however, the experience was of job loss, economic insecurity, and downward mobility. As the twentieth century ended and the twenty-first century began, moreover, it became apparent that this downward spiral was not confined to Blacks. Whites with only high-school educations also saw their blue-collar employment opportunities disappear, accompanied by lower wages, fewer benefits, and less security for those who continued to find employment in these jobs. The distress experienced by white Americans with the decline of the blue-collar middle class follows the downward trajectory that has adversely affected the socioeconomic positions of the much more vulnerable blue-collar Black middle class from the early 1980s. In this paper, we document when, how, and why the unmaking of the blue-collar Black middle class occurred and intergenerational upward mobility of Blacks to the college-educated middle class was stifled. We focus on blue-collar layoffs and manufacturing-plant closings in an important sector for Black employment, the automobile industry from the early 1980s. We then document the adverse impact on Blacks that has occurred in government-sector employment in a financialized economy in which the dominant ideology is that concentration of income among the richest households promotes productive investment, with government spending only impeding that objective. Reduction of taxes primarily on the wealthy and the corporate sector, the ascendancy of political and economic beliefs that celebrate the efficiency and dynamism of “free market” business enterprise, and the denigration of the idea that government can solve social problems all combined to shrink government budgets, diminish regulatory enforcement, and scuttle initiatives that previously provided greater opportunity for African Americans in the government and civil-society sectors.
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District level baseline survey of family planning program in Uttar Pradesh: Kanpur. Population Council, 1995. http://dx.doi.org/10.31899/rh1995.1008.

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The Ministry of Health and Family Welfare (MOHFW) with financial support from the United States Agency for International Development (USAID) has sponsored the Innovations in Family Planning Services Project (under the management of the State Innovations in Family Planning Services Agency, Lucknow). The project aims to reduce fertility through increasing accessibility, improving quality, and generating demand for family planning services. It attempts to achieve its objectives by supporting service innovations in the public and nongovernmental sector and through social marketing of contraceptives. These intervention strategies are expected to increase the couple protection rate of the state in general and of Kanpur Nagar in particular. One of the prerequisites is to carry out a baseline survey in selected districts of Uttar Pradesh. The BSUP is primarily a household survey with an overall target sample size of 37,000 ever married women ages 13–49 years. The Population Council has collaborated with a number of Indian Consulting Organizations (COs) for survey implementation. Each CO has carried out the survey in one or more districts. The baseline survey was initiated in 15 out of the state’s 63 districts. This report pertains to district Kanpur Nagar.
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District level baseline survey of family planning program in Uttar Pradesh: Jalaun. Population Council, 1995. http://dx.doi.org/10.31899/rh1995.1005.

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The Ministry of Health and Family Welfare (MOHFW), with support from the United States Agency for International Development (USAID), has sponsored the Innovations in Family Planning Services (IFPS) Project under the management of the State Innovations in Family Planning Services Agency, Lucknow. The project aims to reduce fertility by increasing accessibility, improving quality, and generating demand for family planning services. The project attempts to achieve its objectives by supporting service innovations in the public and nongovernmental sector, and through social marketing of contraceptives. These intervention strategies are expected to increase the couple protection rate of the state in general and of Jalaun in particular. One of the prerequisites is to carry out a baseline survey in selected districts of Uttar Pradesh. The BSUP is primarily a household survey with an overall target sample size of 37,000 ever-married women ages 13–49 years. The Population Council has collaborated with a number of Indian Consulting Organizations (COs) for survey implementation. Each CO has carried out the survey in one or more districts. The baseline survey was initiated in 15 out of the state’s 63 districts. This reports pertains to the district of Jalaun.
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District level baseline survey of family planning program in Uttar Pradesh: Pithoragarh. Population Council, 1995. http://dx.doi.org/10.31899/rh1995.1012.

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In 1992, the Ministry of Health and Family Welfare and the United States Agency for International Development, New Delhi, began the Innovations in Family Planning Services Project (IFPS) under the management of the State Innovation in Family Planning Services Agency (SIFPSA), Lucknow. The goal was to reduce the fertility rate in Uttar Pradesh by expanding and improving family planning (FP) services. To achieve this, the IFPS project will support service innovations in the public sector and nongovernmental sectors and through contraceptive social marketing mechanisms. The Baseline Survey in Uttar Pradesh (BSUP) is being undertaken as one important component of the IFPS project. The BSUP is designed to provide information on fertility, FP, and maternal and child health care that will be helpful in monitoring and evaluating population and family welfare policies and programs. SIFPSA has designated the Population Council as the nodal organization responsible for providing technical guidance for the survey. The responsibility of conducting this multicentric survey in the district of Pithoragarh was given to the Indian Institute of Health Management Research, Jaipur.
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District level baseline survey of family planning program in Uttar Pradesh: Nainital. Population Council, 1995. http://dx.doi.org/10.31899/rh1995.1011.

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In 1992, the Ministry of Health and Family Welfare and the United States Agency for International Development, New Delhi, began the Innovations in Family Planning Services Project (IFPS) under the management of the State Innovation in Family Planning Services Agency (SIFPSA), Lucknow. The goal was to reduce the fertility rate in Uttar Pradesh by expanding and improving family planning (FP) services. To achieve this, the IFPS project will support service innovations in the public and nongovernmental sectors and through contraceptive social marketing mechanisms. The Baseline Survey in Uttar Pradesh (BSUP) is being undertaken as one important component of the IFPS project. The BSUP is designed to provide information on fertility, FP, and maternal and child health care that will be helpful in monitoring and evaluating population and family welfare policies and programs. SIFPSA has designated the Population Council as the nodal organization responsible for providing technical guidance for the survey. The Indian Institute of Health Management Research, Jaipur, will conduct the survey in the district of Nainital.
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Formal and informal abortion services in Rajasthan, India: Results of a situation analysis. Population Council, 2004. http://dx.doi.org/10.31899/rh17.1003.

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As part of a Population Council program of research on unwanted pregnancy and induced abortion in Rajasthan, the Population Council and the Centre for Operations Research and Training conducted a situation analysis of abortion services in both the formal and informal sectors in six districts. This report offers insights into the availability and organization of abortion services in the sampled areas in Rajasthan. The report also documents a vast array of informal providers who offer services for delayed menstruation or unwanted pregnancy. Informal providers appear particularly accessible to women because they are far more prevalent in rural areas than formal providers, are generally well known in the community, maintain extended working hours, and sometimes provide care at women’s homes. The findings underscore the need to improve access to affordable, high-quality, legal abortion services, particularly in rural areas. Until this is done, informal providers and uncertified facilities will remain the best option for poor and rural women despite the fact that abortion has been legal in India for over 30 years.
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Guidelines for Drinking Water Safety Planning for West Bengal. Asian Development Bank, December 2020. http://dx.doi.org/10.22617/tim200370-2.

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Water safety planning is considered an international best practice for assessing and managing public health risks from drinking water supply systems. Under the West Bengal Drinking Water Sector Improvement Project and in close collaboration with the World Health Organization, the Asian Development Bank assisted in developing these water safety planning guidelines for the state of West Bengal. This document offers practical guidance for taking a water safety planning approach to bulk water supply systems, particularly in developing and implementing the stages of rural drinking water delivery service schemes in India and elsewhere.
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