Academic literature on the topic 'India Commerce Australia Case studies'

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Journal articles on the topic "India Commerce Australia Case studies"

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O'Donnell, Jonathan, Margaret Jackson, Marita Shelly, and Julian Ligertwood. "Australian Case Studies in Mobile Commerce." Journal of Theoretical and Applied Electronic Commerce Research 2, no. 2 (August 1, 2007): 1–18. http://dx.doi.org/10.3390/jtaer2020010.

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Sixteen wireless case studies highlight issues relating to mobile commerce in Australia. The issues include: the need for a clear business case; difficulty of achieving critical mass and acceptance of a new service; training and technical issues, as well as staff acceptance issues; that privacy and security issues arise through the potential to track the location of people and through the amounts of personal data collected; difficulties in integrating with existing back-end systems; projects being affected by changes to legislation, or requiring changes to the law; and that while there is potential for mobile phone operators to develop new billing methods that become new models for issuing credit, they are not covered by existing credit laws. We have placed the case studies in a Fit-Viability framework and analyzed the issues according to key success criteria. While many organizations are keen to use the technology, they are struggling to find a compelling business case for adoption and that without a strong business case projects are unlikely to progress past the pilot stage.
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Anand, Divya. "Sustainable development and environmental politics: Case studies from India and Australia." Thesis Eleven 105, no. 1 (May 2011): 67–78. http://dx.doi.org/10.1177/0725513611400393.

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Tan, David, and Kan Tsui. "Investigating causality in international air freight and business travel: The case of Australia." Urban Studies 54, no. 5 (July 20, 2016): 1178–93. http://dx.doi.org/10.1177/0042098015620520.

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Few studies have examined the link between air cargo and business travel, despite there being a generally accepted understanding that these two variables are inextricably related to each other. This paper examines the relationship between air cargo and business travel at the international level and analyses how these two variables are causally related. Moreover, we break down the sample into three major Australian states (New South Wales, Queensland, and Victoria), as each possesses a distinct flavour in trade and commerce. Utilising Granger causality methods, we have found evidence that there is a direct causal relationship between business travel and air cargo in the short run, and a bi-directional relationship in periods of 12 months and longer. The nature of the Granger causality at the state-level substantially differs from state to state, suggesting that the economic landscape of Australia’s local economy has a significant impact on the air cargo and business travel relationship.
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Srabani Roy Choudhury. "Economic trade between Australia and India: A case study of foreign direct investment." Thesis Eleven 105, no. 1 (May 2011): 79–93. http://dx.doi.org/10.1177/0725513611400388.

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TRAUB, R. J., R. P. HOBBS, P. J. ADAMS, J. M. BEHNKE, P. D. HARRIS, and R. C. A. THOMPSON. "A case of mistaken identity – reappraisal of the species of canid and felid hookworms (Ancylostoma) present in Australia and India." Parasitology 134, no. 1 (September 21, 2006): 113–19. http://dx.doi.org/10.1017/s0031182006001211.

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This study serves to clarify the current status of canid and felid Ancylostoma species present in Australia. The morphological identification of A. ceylanicum from cats for the first time in Townsville, Australia, appears to be in error, together with the genetic markers provided for the species. Morphological and genetic data presented herein provide strong evidence that the hookworms from cats in Towsville are not A. ceylanicum as previously identified (i.e. the first report of this species in Australia), but are A. braziliense. Therefore the subsequent genetic markers established for A. ceylanicum in subsequent molecular studies based on these Townsville specimens should also be attributed to A. braziliense. Based on this information, a study of canine hookworm species present in northern India is also in error and it is apparent that the hookworms found in this region are those of A. ceylanicum. The distribution of A. braziliense and A. ceylanicum in the Americas and Asia Pacific region is discussed together with the importance of combining parasite morphology with genetic data for parasite diagnosis in epidemiological studies.
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Duan, Carson, Bernice Kotey, and Kamaljeet Sandhu. "The Effects of Cross-Border E-Commerce Platforms on Transnational Digital Entrepreneurship." Journal of Global Information Management 30, no. 2 (July 2022): 1–19. http://dx.doi.org/10.4018/jgim.20220301.oa2.

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This research examines the important concept of transnational digital entrepreneurship (TDE). The paper integrates the host and home country entrepreneurial ecosystems with the digital ecosystem to the framework of the transnational digital entrepreneurial ecosystem. The authors argue that cross-border e-commerce platforms provide critical foundations in the digital entrepreneurial ecosystem. Entrepreneurs who count on this ecosystem are defined as transnational digital entrepreneurs. Interview data were dissected for the purpose of case studies to make understanding from twelve Chinese immigrant entrepreneurs living in Australia and New Zealand. The results of the data analysis reveal that cross-border entrepreneurs are in actual fact relying on the significant framework of the transnational digital ecosystem. Cross-border e-commerce platforms not only play a bridging role between home and host country ecosystems but provide entrepreneurial capitals as digital ecosystem promised.
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Khan, Frah Rukhsar. "The Future of Yellow Journalism in India." Indian Journal of Mass Communication and Journalism 2, no. 2 (December 30, 2022): 23–27. http://dx.doi.org/10.54105/ijmcj.d1014.122222.

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This research aims to understand how the media work in India regarding Yellow Journalism has influenced the thinking of the citizens. In India, Yellow Journalism has only picked up in the last one to two decades and has spread widely all-around India affecting the readers. The purpose of the development of Tv channels, newspaper, and magazines are to be the first to publish the news and to encourage higher circulation than the other newspapers in India. Yellow journalism has been characterized as a pure form of commerce rather than legitimate journalism. The research goal is to find out if most of India’s news and the media are based on exaggeration and how other countries are starting to practice Yellow Journalism. A qualitative research method was applied to this study and analyzed through the case studies using the document analysis design, with an inductive research approach, which depends on inductive reasoning. In spite of the fact that media has the opportunity to publish and broadcast data within the frame of news and entertainment, certain standards, rules, and controls should have been adhered to. Efforts are being undertaken all around the world to form guidelines and standards for media consideration.
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Mitchell, John. "Increasing the cost-effectiveness of telemedicine by embracing e-health." Journal of Telemedicine and Telecare 6, no. 1_suppl (February 2000): 16–19. http://dx.doi.org/10.1258/1357633001934500.

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In 1999 a national study of telemedicine in Australia led to the promotion of the concept of ‘e-health’, the health sector's equivalent of ‘e-commerce’. A new study explored the view that, with the convergence of technologies and the consequent increase in ability to perform multiple functions with those technologies, it is unwise to promote telemedicine in isolation from other uses of technologies in health-care. The major sources of information for the study were the presentations and discussions at five national workshops held to discuss the findings of the original report on telemedicine. Nineteen case studies were identified. The case studies showed that with the convergence of technologies telehealth is becoming part of e-health. The cost-effectiveness of both telehealth and telemedicine improves considerably when they are part of an integrated use of telecommunications and information technology in the health sector.
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Tatnall, Arthur, and Stephen Burgess. "Portals Then and Now." International Journal of Web Portals 1, no. 4 (October 2009): 21–33. http://dx.doi.org/10.4018/jwp.2009071302.

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This article investigates the evolution of two different types of Web portals, one in Bangladesh and the other in Australia. The initial data collection was conducted in the early 2000s and revisited in 2009. The idea of a Web portal is not new, but in the last few years the portal concept has gained considerably in importance as new types of portal are developed and new uses found for portal technology. The article begins with a brief classification of the types of portals in use today and then considers some of the advantages conferred on a business in using portal technology. Developed and developing countries have different problems in making use of e-commerce and see the advantages and problems of using portals rather differently. In the article the authors examine and compare case studies of a Horizontal B-B Industry Portal in Melbourne, Australia, and a Vertical Industry Portal in Dhaka, Bangladesh.
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Kelly, Celine. "The Globalisation of the Australian Legal Profession in the Asian Century: a Report of the Paper Presented at the Joint Study Institute, 2013." Legal Information Management 13, no. 3 (September 2013): 209–12. http://dx.doi.org/10.1017/s1472669613000455.

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AbstractThis piece, by Celine Kelly, is a report on a paper that was presented at the JSI 2013 in Melbourne and explores the key points made by Andrew Godwin on the globalisation and liberalisation of legal services in the Australasia region. The talk included a discussion on the pros and cons of globalisation and case studies of legal services in South Korea, Singapore, Japan, China, India and Australia.
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Dissertations / Theses on the topic "India Commerce Australia Case studies"

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Gall, Peter. "Creating new instruments to advance research into virtual organisations." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2008. https://ro.ecu.edu.au/theses/193.

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This study reviews the literature in relation to virtual strategic alignment models and strategies. From this the researcher develops a framework to test two new strategic alignment instruments designed to measure the espoused preparedness of organisations to operate virtually and the readiness of an organisation to collaborate virtually. These instruments are designed to assist organisations in recognising and exploiting their degree of virtuality and can support organisations in developing new organisational forms that fully leverage the value of their ICT assests. Prior research has attempted to address strategic alignment issues either internally, externally or holistically. A new approach was necessary.
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Standing, Susan. "Creating business value through e-marketplace trading." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2013. https://ro.ecu.edu.au/theses/584.

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Electronic marketplaces (e-marketplaces) have been researched over many years from the study of electronic data interchange (EDI) systems to the current internet based trading platforms. Early e-marketplaces connected a buyer and supplier using proprietary systems that established a market hierarchy. The buyer was responsible for the system, established the terms of trade and the electronically enabled supplier could connect to the system. These systems were costly to build, which limited their use, and only organisations with an integrated system could use them. The web based e-marketplaces opened up the possibility of connecting many buyers and suppliers and enabling electronic transactions. The e-marketplace offers opportunities for establishing trade relationships with many organisations across the world. Business to business (B2B) e-commerce is a significant part of the Australian economy and there are opportunities to take advantage of e-marketplace trading. One of the advantages of electronic trading is the ability of the technology to deliver transaction benefits; these can have a significant impact on organisations regardless of organisational size. However, despite the potential of the e-marketplace to deliver organisational benefits there have been limited studies which consider the strategic implementation of e-marketplace trading. Organisational strategy and the implementation of strategic initiatives involve interactions between organisational structures and agents. The analytical dualism this represents complicates uncovering the fundamental causes of e-marketplace participation. Not only does the adoption of e-marketplace trading impact on the buyer and supplier organisations, it introduces the e-marketplace vendor organisation and the e-marketplace technology into the participation decision. The complexity of the interactions across organisational structures and between organisational agents and technology adoption can produce a diversity of outcomes. The philosophical underpinning of critical realism for the study is supported by the lack of understanding as to why, and in what circumstances, organisations successfully participate in e-marketplace trading. The critical realist philosophy provides the opportunity to understand the interrelationships between context, organisational structures and agents and identify the causal mechanisms involved in producing various outcomes. It allows for the development of middle level theory as existing theories are examined to explain the perceived phenomena. Large organisations operating in Western Australia are used as case studies to uncover the causal relationships between context, structures and agents that can produce successful, strategic implementation of e-marketplace participation. Existing literature in relation to e-marketplaces and IT adoption is used to develop the research questions and formulate the interview questions. The structured case methodology is used to analyse each case and relate the findings to possible explanatory theories. Context, mechanism and outcome patterns, identified in each case, are presented. Building on economic market, institutional and network theories the research identifies organising vision theory and community discourse as explanations for organisational legitimation that can circumscribe the use of e-marketplace trading. Six types of community group that influence organisational adoption of e-marketplace technology are identified. The research suggests that the influence of these groups within the organisation, the fit with organisational culture and strategic objectives can prevent or instigate change. Further, the decision making process supported by the group (or group member) is more influential in the strategic adoption of the e-marketplace than the ability of the technology to deliver efficiency or transaction processing gains. This implies that technology adoption studies should include contextual and environmental issues and practitioners should examine how much their decision making is influenced by organisational and environmental features. The thesis contributes to the discussion on organising vision theory, e-marketplace trading and business value creation. It demonstrates the application of the structured case study methodology to research that is underpinned by critical realism.
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Patel, Parth. "The control mechanisms and HR policies and practices of MNC's from emerging economies in their subsidiaries in developed countries: case studies of Indian IT companies in Australia." Thesis, 2014. http://hdl.handle.net/1959.13/1054144.

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Research Doctorate - Doctor of Philosophy (PhD)
This study explores the control mechanisms used by Indian MNCs from the information technology [IT] sector and the consequences for the use of, and discretion over, a variety of human resource management [HRM] practices in their Australian subsidiaries. The central role of people in behaviour, cultural and output controls in MNCs is critically discussed in developing a conceptual framework that integrates the discussion of formal and informal organisational control mechanisms with global staffing and possible HRM practice consequences in subsidiaries. Not much is known about how MNCs from emerging economies [i.e. EMNCs] manage their subsidiaries in developed countries, as the majority of research has focused on examining MNCs from developed countries and their subsidiaries in developing countries. Furthermore, research has also centred around investigating how MNCs use formal/hard [bureaucratic] control mechanisms in managing the activities of their subsidiaries while less emphasis has been given towards understanding the way MNCs use informal/soft [people-centric/normative] control mechanisms in the management of their subsidiaries. Bridging these gaps is important as in recent times more and more MNCs from emerging economies are entering developed countries. This study will thus examine the motives for and the mechanism by which emerging economy MNCS [EMNCs] exercise control and particularly, the people-based aspects of control over their developed country subsidiaries, as well as the adaptation of their HR practices in the subsidiary. This study is exploratory in nature and employs a qualitative research design that involves using multiple case studies of twelve Indian MNCs and gathering data from their Australian subsidiaries using in-depth, semi-structured interviews and document analysis data gathered from senior managers at the subsidiary-level. From the data gathered through documents and interviews and analysed using within-case and cross-case examination, findings from this study suggest that Indian MNCs use high degrees of output [information-based] and behaviour [people-based] control and moderate degrees of cultural [people-based] control at their subsidiaries in Australia. This was possible due to the global staffing practices adopted by Indian MNCs that facilitated people-based control [through transfer of expatriates] across their subsidiaries. Furthermore, these controls also influenced the subsidiary’s discretion over HR policies and practices due to their close alignment with them; this allowed Indian MNCs to replicate their parent HR practices to their Australian subsidiaries. The findings underline the critical role that people-centric control mechanisms play in managing the activities of foreign subsidiaries; they also explain the unexplored link between people-based controls and their influence over the subsidiary’s HR policies and practices. In doing so, they help us understand the means by which EMNCs manage their affiliates in developed countries and why normative controls are increasingly playing a more important role than the traditional bureaucratic control mechanisms.
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Mekala, Gayathri Devi. "A Framework for Determining and Establishing the Factors that affect Wastewater Treatment and Recycling." Thesis, 2009. https://vuir.vu.edu.au/24510/.

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In this study an assessment of the factors that influence the degree to which a city or community would undertake wastewater treatment and use the output for various purposes is investigated. In assessing these issues two contrasting case studies of wastewater treatment and recycling are studied namely Hyderabad, India (representing a developing country context) and Melbourne, Australia (representing a developed country context). An improved understanding of both these wastewater systems, across different economic and social contexts was found and placed within a single decision making framework.
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Ross, Nicole Kristine. "Doing Good While Going Public: Ramping Up the ExactTarget Foundation Amidst the IPO Process (Q1 2012)." Thesis, 2013. http://hdl.handle.net/1805/3222.

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Books on the topic "India Commerce Australia Case studies"

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The mouse charmers: Digital pioneers of India. Noida, UP: Random House India, 2014.

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Vinnie, Jauhari, and Griffy-Brown Charla, eds. Women, technology, and entrepreneurship: Global case studies. New Delhi: Reference Press, 2009.

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Knowledge society: Oppurtunities [i.e. opportunities] and challenges. Hyderabad: Icfai Books, the Icfai University Press, 2010.

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India: Acquiring its way to a global footprint. Houndmills, Basingstoke: Palgrave Macmillan, 2012.

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L, Gupta B. Value and distribution system in ancient India. New Delhi: Gian Pub. House, 1992.

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A, Rau Pradeep, and Ryans John K, eds. India business: Finding opportunities in this big emerging market. Ithaca, NY: PMP, 2002.

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India's new capitalists: Caste, business, and industry in a modern nation. Houndmills, Basingstoke, Hampshire: Palgrave Macmillan, 2008.

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India's new capitalists: Caste, business, and industry in a modern nation. Ranikhet: Permanent Black in association with The New India Foundation, 2008.

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Microfinance in India: A performance evaluation. New Delhi, India: New Century Pubications, 2011.

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Inter-Basin Water Transfer: Case Studies from Australia, United States, Canada, China and India. University of Cambridge ESOL Examinations, 2012.

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Book chapters on the topic "India Commerce Australia Case studies"

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Eun Park, Ji. "Exploring New Dimensions of Animosity in Country Dyads through Three Case Studies: Pakistan vs India, Korea vs Japan, and Australia vs France." In Proceedings of the 2008 Academy of Marketing Science (AMS) Annual Conference, 81. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-10963-3_38.

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Pachpande, Sandeep, Asha Pachpande, and J. A. Kulkarni. "The ‘Walkart’ of India." In Indian Business Case Studies Volume I, 157—C17.P59. Oxford University PressOxford, 2022. http://dx.doi.org/10.1093/oso/9780192869371.003.0017.

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Abstract US retail giant Walmart has signed a definitive agreement to acquire a 77% stake in India’s largest e-commerce marketplace Flipkart with an investment of around $16 billion, making it the largest transaction in the history of the online retail space globally. The deal, which wiped away $10 billion of Walmart’s market capitalization as investors reacted negatively in early morning trade on the New York Stock Exchange, stands out for several exits. The biggest was Sachin Bansal selling his entire 5.96% stake for $1.23 billion and parting ways with Flipkart that he had founded in 2007 along with a friend from IIT, Binny Bansal (not related). Sachin was nowhere around at the Flipkart campus when the Walmart top team led by CEO Doug McMillon addressed employees in a town hall meeting. Another significant exit is that of Soft Bank, the largest investor in Flipkart. In a strange coincidence, the deal, valuing Flipkart at $20.8 billion, was announced to the world by Soft Bank Chief Executive Masayoshi Son in a webinar with investors hours before Walmart did so. He also confirmed that Soft Bank would get about $4 billion from its $2.5-billion investment in Flipkart last August. Flipkart’s valuation at $20.8 billion is a 75% increase over its previous valuation in the range of $11–12 billion last August. Out of the $16-billion investment, Walmart will put in $2 billion in new equity funding, while the rest will be utilized to acquire stakes of existing investors in the Bengaluru-based company. The case study focuses on Effect of regulatory restrictions in Indian Ecommerce Markets for Global MNCs.
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Pachpande, Priti, and Sham Bachhav. "What Really Went Wrong with Snapdeal?" In Indian Business Case Studies Volume IV, 129–36. Oxford University PressOxford, 2022. http://dx.doi.org/10.1093/oso/9780192869401.003.0017.

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Abstract Beleaguered online marketplace Snapdeal is going through troubled breaks. Struggling to raise fresh capital, confuting against internal conflicts, once an e-commerce major Snapdeal has decided to stop all noncore actions, reduce costs, and handover pink slips to employees to turn cost-effective. Earlier Snapdeal was the second best alternative for people after Flipkart but the emergence and rapid growth of Amazon gave people a better alternative. When Amazon entered in 2016 with an additional $3 billion investment in India, it made clear its intention to dominate the Indian market and pose a massive challenge for home ground e-commerce companies, among which Snapdeal became extremely unhappy and didn’t keep up the tempo. Recently, the brand saw the brunt of Snapchat CEO’s ‘poor India’ comment and lost its brand image due to confusion. Previously the start-up had gone almost through the similar situation; getting blowback from Aamir Khan Controversy. Here, in this case study, we will get to know the mistakes made by Snapdeal, raising a valid question of what is wrong with the Indian start-up.
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Docrat, Zakeera, Russell H. Kaschula, and Monwabisi K. Ralarala. "Insights from International Case Studies on Language and Law: Australia, Belgium, Canada and India." In A handbook on Legal Languages and the quest for linguistic equality in South Africa and beyond, 53–96. African Sun Media, 2021. http://dx.doi.org/10.52779/9781991201270/03.

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Pachpande, Sandeep, Asha Pachpande, and J. A. Kulkarni. "Ready for Take-off?" In Indian Business Case Studies Volume I, 191—C20.P30. Oxford University PressOxford, 2022. http://dx.doi.org/10.1093/oso/9780192869371.003.0020.

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Abstract The industry has come a long way from the days, to become the backbone of the manufacturing and burgeoning e-commerce industry. The sector is evolving fast, with both the nature of the business and technology driving it, and undergoing dynamic changes. In the face of regulatory and infrastructural challenges, is the warehousing industry-changing gears fast enough to support the growth that the Indian economy. Over a period of time warehousing industry in India has evolved from just brick and mortar shelters for the purpose of storing goods to highly sophisticated stockrooms, where, thanks to advanced tracking mechanism, each consignment can be tracked on a real-time basis at the click of a button. Not just e-tail, in any industry segment, which deals with physical goods, warehouses play a vital role in the entire value chain from raw material to customer delight. Specifically, in the manufacturing sector, with lean manufacturing becoming the order of the day, a significant part of the functions from scheduling to labelling and packaging are being outsourced to third-party logistics providers. But naturally the warehousing industry is gearing up, with the help of technology, to meet these new requirements. Let us understand the hardship and challenges faced by e-commerce industries.
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Goswami, Manisha. "India and Australia's New Education Policy." In Strategic Cooperation and Partnerships Between Australia and South Asia, 146–65. IGI Global, 2022. http://dx.doi.org/10.4018/978-1-7998-8657-0.ch007.

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Nepal, Bangladesh, and Indian education sectors suffer from limited foreign collaborations; less research orientation; redundant and obsolete curricula; and less relevance of courses with job opportunities available. Especially in the case of India, few initiatives were taken to improve quality of education. India adopted new education policy that opened the doors to strategic collaboration with international universities, as India has begun to concentrate on vocational education and training for the first time. This research examines the scope and restrictions of institutional partnerships between India, other SAARC nations, and Australian higher education institutions. This study is based on the analysis of data presented in the different case studies like Rajasthan Royals and Deakin Australian Universities, IIT Bombay and Monash Australian, Indian Academy of Science and Innovation Research (AcSIR) and RMIT Australian University.
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Pelet, Jean-Éric. "Introduction to the Book." In Advances in Business Information Systems and Analytics, 1–18. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-3756-5.ch001.

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The design of interfaces has become an essential dimension of companies' digital strategies, aiming at enhancing user experiences through User Experience goals, alternatively named UX. From user tests to front-end development, UX now affects all areas of digital production. This book presents relevant and recent studies conducted in various fields, from Marketing to Information Systems over Human Resource Management to Strategic Management. Its objective is to provide up-to-date results in relation to UX concerns, which exist in both e-learning and e-commerce. It is composed of 20 chapters and contains the most recent findings in research, as well as case studies and relevant works conducted by experts in User Experience, from the field of e-learning to e-commerce. 40 authors from Australia, China, France, Germany, Italy, Japan, Nigeria, Portugal, Romania, Spain, Switzerland, Tunisia, Turkey and the United Kingdom present their case studies, practical experiences, and studies on User Experience and its impact on universities and businesses.
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Singh, M., and S. Burgess. "Electronic Data Collection Methods." In Handbook of Research on Electronic Surveys and Measurements, 28–43. IGI Global, 2007. http://dx.doi.org/10.4018/978-1-59140-792-8.ch004.

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This chapter discusses the application of new technologies to scholarly research. It highlights the process, benefits and challenges of online data collection and analysis with three case studies, the online survey method, online focus groups and email interviews. The online survey method is described as it was undertaken to collect and collate data for the evaluation of e-business in Australia. The online focus group research is described as it was applied to complete research on e-commerce with small business. The email interviews applied to collect information from a virtual community of global respondents to assess the impact of interaction between members on B2C e-commerce. The research process, its advantages and disadvantages are elaborated for all three e-research methods.
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Lee, Mark J. W., and Catherine McLoughlin. "Supporting Peer-to-Peer E-Mentoring of Novice Teachers Using Social Software." In Cases on Online Tutoring, Mentoring, and Educational Services, 84–97. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-60566-876-5.ch007.

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The Australian Catholic University (ACU National at www.acu.edu.au) is a public university funded by the Australian Government. There are six campuses across the country, located in Brisbane, Queensland; North Sydney, New South Wales; Strathfield, New South Wales; Canberra, Australian Capital Territory (ACT); Ballarat, Victoria; and Melbourne, Victoria. The university serves a total of approximately 27,000 students, including both full- and part-time students, and those enrolled in undergraduate and postgraduate studies. Through fostering and advancing knowledge in education, health, commerce, the humanities, science and technology, and the creative arts, ACU National seeks to make specific and targeted contributions to its local, national, and international communities. The university explicitly engages the social, ethical, and religious dimensions of the questions it faces in teaching, research, and service. In its endeavors, it is guided by a fundamental concern for social justice, equity, and inclusivity. The university is open to all, irrespective of religious belief or background. ACU National opened its doors in 1991 following the amalgamation of four Catholic tertiary institutions in eastern Australia. The institutions that merged to form the university had their origins in the mid-17th century when religious orders and institutes became involved in the preparation of teachers for Catholic schools and, later, nurses for Catholic hospitals. As a result of a series of amalgamations, relocations, transfers of responsibilities, and diocesan initiatives, more than twenty historical entities have contributed to the creation of ACU National. Today, ACU National operates within a rapidly changing educational and industrial context. Student numbers are increasing, areas of teaching and learning have changed and expanded, e-learning plays an important role, and there is greater emphasis on research. In its 2005–2009 Strategic Plan, the university commits to the adoption of quality teaching, an internationalized curriculum, as well as the cultivation of generic skills in students, to meet the challenges of the dynamic university and information environment (ACU National, 2008). The Graduate Diploma of Education (Secondary) Program at ACU Canberra Situated in Australia’s capital city, the Canberra campus is one of the smallest campuses of ACU National, where there are approximately 800 undergraduate and 200 postgraduate students studying to be primary or secondary school teachers through the School of Education (ACT). Other programs offered at this campus include nursing, theology, social work, arts, and religious education. A new model of pre-service secondary teacher education commenced with the introduction of the Graduate Diploma of Education (Secondary) program at this campus in 2005. It marked an innovative collaboration between the university and a cohort of experienced secondary school teachers in the ACT and its surrounding region. This partnership was forged to allow student teachers undertaking the program to be inducted into the teaching profession with the cooperation of leading practitioners from schools in and around the ACT. In the preparation of novices for the teaching profession, an enduring challenge is to create learning experiences capable of transforming practice, and to instill in the novices an array of professional skills, attributes, and competencies (Putnam & Borko, 2000). Another dimension of the beginning teacher experience is the need to bridge theory and practice, and to apply pedagogical content knowledge in real-life classroom practice. During the one-year Graduate Diploma program, the student teachers undertake two four-week block practicum placements, during which they have the opportunity to observe exemplary lessons, as well as to commence teaching. The goals of the practicum include improving participants’ access to innovative pedagogy and educational theory, helping them situate their own prior knowledge regarding pedagogy, and assisting them in reflecting on and evaluating their own practice. Each student teacher is paired with a more experienced teacher based at the school where he/she is placed, who serves as a supervisor and mentor. In 2007, a new dimension to the teaching practicum was added to facilitate online peer mentoring among the pre-service teachers at the Canberra campus of ACU National, and provide them with opportunities to reflect on teaching prior to entering full-time employment at a school. The creation of an online community to facilitate this mentorship and professional development process forms the context for the present case study. While on their practicum, students used social software in the form of collaborative web logging (blogging) and threaded voice discussion tools that were integrated into the university’s course management system (CMS), to share and reflect on their experiences, identify critical incidents, and invite comment on their responses and reactions from peers.
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