Dissertations / Theses on the topic 'Inciviltà'

Healthcare today is constantly transforming as hospital systems are challenged to maximize productivity and value. Factors such as occupational stress, difficult working conditions, unresolved conflict, lack of leadership, and increased complexity of healthcare foster disruptive and uncivil behavior and directly impact work performance, patient safety, and the physical well-being of those providing or supporting the care given to patients. The objectives of this study were to: 1. assess the prevalence of incivility within a large metropolitan healthcare organization, 2. determine differences in the frequency of incivility within select occupational groups, and 3. examine the relation between incivility and productivity, organizational commitment, job satisfaction, and workplace stress. The study was a cross-sectional, correlation design, using survey methodology. Data were collected from employees working in one organization consisting of an acute care facility, outpatient centers, and ambulatory locations. The study population included direct and non-direct patient care job categories and physicians.

The purpose of this study was to identify whether a correlation exists between perceived online incivility experiences and RN-BSN student program satisfaction. This study used a cross-sectional, quantitative (correlational) survey method. There were 85 participants, 93% female and 7% male, with 89% of the respondents identifying as Caucasian, 6% Asian, 4% African American, and 1% as Pacific Islander. The age range was 20-64 years, with a mean age of 41.4 years. Of the participants in this study, 32% reported experiencing one or more occurrences of online incivility from faculty, primarily through emails. Online incivility and RN-BSN program satisfaction were found to produce a correlation coefficient of -0.32, which was significant and indicates a relationship of medium strength. Limitations of this study include a small sample size, the sensitivity of the topic, and survey responses based on memories of perceived experiences. Implications for practice include development of clear expectations with respect to faculty conduct, including a zero tolerance policy and an avenue through which students can freely report incivility. Further research should focus on identifying other variables that may contribute to online incivility and RN-BSN program satisfaction.

The purpose of this quantitative research project was to add to the body of knowledge of incivility in the class by examining the perceptions of community college instructors in the State of North Carolina. Instructors were asked to identify behaviors they believed to be disruptive or uncivil in their classroom, indicate how frequent these issues occurred, indicate how they handled the disruptions, and whether or not they believed their practices to be effective. Each of the 58 community colleges in North Carolina was invited to participate of that 58, 13 chose to accept the invitation. The sample included 793 instructors who received the email at the 13 colleges and the respond rate was 162 or 20 percent. The instructors in the community college have a variety of students. Instructors have students in the age range of 14 to over 65 that reflect the community in which the college is located. The survey was adapted from Indiana University which ran an incivility survey in 2000. Instructors taking the quantitative survey also had text boxes in which to add their comments. Behaviors such as chewing gum in class or not being prepared where not considered as disruptive to the instructors as cussing the instructor or making threatening comments during class. Findings included no significant between an instructors race and their perceptive of classroom incivility. There was no significance between the instructors' years of teaching and the size of the classroom and their perceptions of incivility. The findings at the community college level mirror the literature and findings at universities and K-12 schools.

Incivility in the nursing literature is a term used to identify situations where distractions or discord invade the learning atmosphere. Nursing student incivility is an ongoing problem in nursing education and may cause disruption or conflict in the learning environment. Students deserve a learning environment free of distractions or harassment. Additionally, the instructor should be able to teach in a productive, positive learning environment.

Many researchers have examined the impact of incivility but the lived experience of male nurse educators has not been examined. This study examined incidents of incivility to study the lived experiences of male nurse educators, as well as the effect nursing student incivility has on pedagogy and job satisfaction.

A qualitative phenomenological approach was used to evaluate the data. Nine male nurse educators in the northeastern United States met the inclusion criteria for the study. Interviews were conducted and transcribed verbatim by the researcher. Codes were assigned and were analyzed into themes. Themes were used to describe and understand the lived experiences of male nurse educators who have experienced nursing student incivility.

The results of the study revealed that male nurse educators experienced many of the same uncivil events with the similar physical and emotional symptoms as found in previous studies. Intuitively, or through trial and error, the study participants implemented many of the comparable techniques to prevent or control student incivility as found in the literature. Where the study findings differed, though, was the aftermath of student incivility. Male nurse educators did not take the same ownership responsibility nor have as many physical and emotional symptoms as female nurse educators. Nursing student incivility did not impact job satisfaction or inspire any participant to leave nursing education. This study discovered that many of the male nurse educators acted as unofficial mentors to male nursing students to promote male student retention in the nursing profession.

These study findings provide a better understanding of the lived experiences of the male nurse educator who has experienced nursing student incivility. This information may be used by faculty and administrators to improve their understanding and management of nursing student incivility. The study results suggest a need for further research in the impact of a male nurse educator mentor on the retention and graduation of the male student nurse.

Everyone, at some time in their life, has been a target of or witnessed bullying; Think of the grade school bully on the playground taunting a classmate or the high school bully humiliating a peer through name-calling, isolation, or mobbing. It is difficult to believe incivility continues into adulthood and even into the workplace. With higher education in the United States a privilege rather than a right, the academy has become its own entity with its own housing, law enforcement, governing body, and unique population. Institutions mirror societal conventions with a hierarchical organization evincing the same social and professional interactions as a system based on power and privilege. Though incivil interactions may take place, bullying behavior may not be as transparent as seen in children, but research attests to workplace incivility and bullying as an area of concern. The 2017 Workplace Bullying Survey revealed 35% of Americans experienced workplace bullying and 15% had witnessed it happening to others; this equates to at least 50% of people have been involved in workplace bullying, either as a target or a bystander (WBI, 2017). This study examined the phenomenon of incivility among faculty and staff in institutions of higher learning through the lens of descriptive quantitative research. This study also collected information to identify common characteristics of targets and their perpetrators. Study participants were administered the Negative Acts Questionnaire-Revised (NAQ-R), the leading instrument to measure perceptions of workplace bullying. The staff, faculty, and administration subjects were employed at four-year brick and mortar found when examining only the sample of self-identified targets. Meaningful differences were found and patterns emerged with comparative analysis and the inclusion of non-victims with the target population. Demographic factors provided further significance identifying commonalities of targets and non-victims, including race, longevity at the institution, orientation, and gender. The majority of respondents witnessed or were targets of bullying and incivility.

Incivility, also known as bullying or horizontal violence, can take many forms from derogatory statements to physical harm. Incivility can create physical, emotional, and psychological symptoms leading to job dissatisfaction and increased turnover. Incivility can impact patient care and patient safety. Organizational impacts include increased turnover and decreased productivity. Regulatory and professional agencies have issued recommendations for leaders of organizations to address incivility in the workplace. The purpose of the study was to determine if an educational program for nurse leaders can improve the perceived ability of the leaders to act with moral courage to address uncivil behavior. Two theories identified as relevant to incivility in the workplace, Freire’s Oppression Theory and Kanter’s Structural Theory of Power. A quasi experimental design, one group pretest-posttest, was used. The study took place in a 363-bed tertiary care facility. A convenience sample of nurse leaders completed a pre-survey, education, and post-survey. Analysis was conducted on 37 matched pairs of surveys. The tool, the Professional Moral Courage (PMC) Scale, is comprised of fifteen statements divided into five themes; three statements per theme. Three areas of statistical significance were found using a paired t-test comparing the pre-survey to the post-survey scores. The results indicated improvement in two out of five themes, acting morally and proactive approach, and the overall score. Leaders need to utilize moral and address incivility. By witnessing the leaders’ role modeling civil behaviors and taking action in the face of incivility, staff should also demonstrate the same behaviors.

Incivility has infiltrated our institutions of higher learning as well as the world of nursing. All too familiar in nursing is the phrase “eating their young,” which aptly describes how nurses treat other nurses, even though they should be nurturing and caring professionals. The investigator explored nursing and health science students’ perceptions of student and faculty uncivil behaviors within the academic environment, seeking the levels and frequency of the problem. Bandura’s social learning theory presents a sound theoretical framework for this dissertation. The research methodology consisted of a quantitative descriptive approach. The Incivility in Higher Education-Revised (IHE-R) Survey was used to compare nursing and health science student perceptions of the level and frequency of student and faculty incivility. Descriptive statistics and independent t tests were used to compare the different student perceptions. The study results indicated that perceptions of student behavioral levels were between somewhat and moderately uncivil. Student perceptions of faculty behavioral levels were found to be more moderate. Review of the frequency levels reflected students’ frequencies to be never as compared with faculty, which indicated a frequency of sometimes. These results indicated that students perceived incivility to not be problematic within their individual programs, although it found faculty behavior levels were more uncivil even when similar behaviors were demonstrated by students. In general, these results were atypical than other results as incivility is found to be a rising problem. Further study is needed to confirm these results.

A convenience sample of 211 university research administrators working in research related organizations and universities in the United States and 18 years or older participated in the online survey. The research study explored a quantitative correlational study to examine the relationship among university research administrators’ perception of workplace incivility (e.g. hostility, privacy invasion, exclusionary behavior, and gossiping) and the relationship to their levels of employee engagement (e.g. psychological meaningfulness, psychological safety and psychological availability). The self-report survey was distributed through Survey Monkey with the weblink approved to be placed in the Society of Research Administrators, the SRA Catalyst newsletter for university research administrator, to access that were members of the organization and reside in the United States. The testing resulted in the acceptance of five null hypotheses and rejection of eight null hypotheses. University research administrators have similar perceptions of incivility among research related organizations and universities in the United States. Workplace incivility and employee engagement was tested their relationships and found that as hostility increases psychological safety and psychological availability decreases. Privacy invasion significantly decreases employee’s psychological meaningfulness and psychological safety in the workplace. As the effect of effects of exclusionary behavior and gossiping increases employee’s psychological safety and psychological availability in the workplace decreases. University research administrators’ perception of incivility provide insight into workplace behaviors and employee engagement.

From the early days of academia, classroom incivility has been acknowledged as counterproductive to the social contract of an educational environment; however, due to the subjectivity of what constitutes uncivil behavior, classroom incivility continues to be open to interpretation. The recent surge in classroom incivility has been attributed to changes in generational culture, parenting styles, K–12 educational practices, technological customs, and consumeristic/narcissistic attitudes of students. A marginal amount of classroom incivility literature has focused on higher education settings; even more scant is the literature that has explored uncivil behaviors in social work education environments.

This quantitative study examined students’ perceptions of classroom incivility in social work education, using the theoretical framework of social exchange theory. The sample included 203 social work students; nearly 78% were enrolled in the Master of Social Work program and approximately 22% were enrolled in the Bachelor of Social Work program in a public university in southern California. A majority of the sample expressed some level of concern regarding the severity of the uncivil behaviors listed in the survey; however, the participants appeared to be polarized in their responses concerning the frequency of uncivil behaviors. Based on these findings, implications for field internship and professional practice were identified and recommendations were made to assist undergraduate and graduate programs to recognize what is potentially the new norm in social work education settings and to promote a dialog regarding how students are educated and socialized into the social work profession. This research did not clarify the issue of what constitutes classroom incivility; rather, it generated questions for future research regarding probable causes, consequences, and effects of uncivil behaviors in social work education.