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Journal articles on the topic 'In-service'

To see the other types of publications on this topic, follow the link: In-service.

Author: Grafiati

Published: 4 June 2021

Last updated: 20 February 2023

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1

Ilhaamie, A. G. A. "Service Quality in Malaysian Public Service: Some Findings." International Journal of Trade, Economics and Finance 1, no. 1 (2010): 40–45. http://dx.doi.org/10.7763/ijtef.2010.v1.8.

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2

Bran, Camelia Nadia. "IN-SERVICE AND PRE-SERVICE TEACHERS’ PERCEPTION ON CYBERBULLING." Journal Plus Education 19, no. 1/2018 (2017): 238–48. http://dx.doi.org/10.24250/jpe/1/2018/cnb.

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3

Al-Otaibi, Saad Aziz. "Organisational Culture and Service Quality among Service Institutions in Saudi Arabia." Journal of Advanced Research in Dynamical and Control Systems 12, SP7 (July 25, 2020): 2847–56. http://dx.doi.org/10.5373/jardcs/v12sp7/20202426.

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4

Ramadass, Anita, and Dr C. Swarnalatha Dr.C.Swarnalatha. "Identification Of Service Gaps In Bsnl,Madurai -A Step Towards Improving Service Quality." International Journal of Scientific Research 1, no. 4 (June 1, 2012): 102–5. http://dx.doi.org/10.15373/22778179/sep2012/36.

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5

Hasan, Edi, Muhammad Nasir, Syamsir, and Muhammad wajdi. "TEAM EMERGENCY SERVICE MODEL AS A HEALTH SERVICE MANAGEMENT STRATEGY IN WAKATOBI DISTRICT." International Journal Of Multidisciplinary Research And Studies 05, no. 09 (September 30, 2022): 01–21. http://dx.doi.org/10.33826/ijmras/v05i09.2.

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Public services are closely related to the government, one of which is the concept of development and management with Information and Communication Technology (ICT). The differentiation of the emergency service model is the emergency service team program. The purpose of this study was to determine the feasibility of implementing the emergency service team model in the health care setting. The method used is mixed methods research, which is a combination of quantitative methods that use quantitative data analysis with SWOT analysis.

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6

Pandit, Richa, and Dr Ram Kumar Balyan. "Measuring Service Quality in Retail Banking." Indian Journal of Applied Research 3, no. 8 (October 1, 2011): 380–81. http://dx.doi.org/10.15373/2249555x/aug2013/124.

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7

S D, Mallanna. "Decomposition Techniques in Distributed Service Architecture." International Journal of Science and Research (IJSR) 9, no. 7 (July 5, 2020): 683–85. http://dx.doi.org/10.21275/sr20707003221.

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8

Khomenko, Liliya, and Liudmyla Saher. "INFLUENCE MARKETING IN BLOOD SERVICE FACILITIES." Scientific bulletin of Polissia, no. 1(22) (2021): 161–70. http://dx.doi.org/10.25140/2410-9576-2021-1(22)-161-170.

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Traditional marketing tools are gradually losing effectiveness. Every year, Internet users grow, and interaction with the company through social media becomes popular. This stimulates the development of new areas of marketing activities of the company. There is a need to find more modern and at the same time practical marketing tools. One of them is influence marketing. Marketing and PR agencies, SMM specialists, and marketers are paying more and more attention to the study of impact marketing; among scientists Gvozdetskaya I. V., Dyachenko K. V., Kueva-Estrada J., Belova T. G., Kislitsyna A. A., Zhurilo V., and others. Selection of unexplored parts of the general problem. Although the number of publications on marketing in the blood service is growing every year, there are no scientific publications on the interaction with opinion leaders in blood service institutions. The work aims to determine possible formats of work with opinion leaders, analyze positive experiences in marketing influence in blood services abroad, and develop recommendations for its use in Ukrainian blood establishments. The paper identified achievable goals and formats of work with opinion leaders, criteria for selecting bloggers, and indicators for assessing interaction effectiveness. The experience of using influencer marketing in blood establishments, particularly in the Date 2 Donate campaign inthe UK, collaboration with a writer and blogger in Italy, blogger posts in Singapore and South Africa, were analyzed. Recommendations were developed for the use of influence marketing in blood service establishments of Ukraine. The Blood Service can interact with bloggers through blog posts; an invitation to the blood center, videos showing the process of donating blood; live broadcasts; maintaining an account or heading of the blood center on social networks; conducting competitions on social networks, and others.

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9

Sonare, Renuka Chandrakant, and Dinesh V. Rojatkar. "Application OF IoT in Military Service." International Journal of Trend in Scientific Research and Development Volume-1, Issue-6 (October 31, 2017): 794–97. http://dx.doi.org/10.31142/ijtsrd4629.

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10

Gupta, AK. "JIT Purchasing in Indian Service Sector." International Journal of Advances in Management and Economics 1, no. 2 (March 2, 2012): 21–26. http://dx.doi.org/10.31270/ijame/01/02/2012/03.

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11

K. Palanisamy, K. Palanisamy. "TPA Added Service in Cloud Computing." Indian Journal of Applied Research 3, no. 11 (October 1, 2011): 99–102. http://dx.doi.org/10.15373/2249555x/nov2013/32.

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12

Prasetya, Yafet Eka, and Julfree Sianturi. "Customer repurchase intention in service business: a case study of car repair service business." Management and entrepreneurship: trends of development 2, no. 8 (2019): 18–34. http://dx.doi.org/10.26661/2522-1566/2019-2/08-02.

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13

Chadichal, Shilpa Santosh, and Dr Sheelan Misra. "Exploring the Online service quality dimensions in Service sectors Impact on developing e-CRM in Indian banking sector." Global Journal For Research Analysis 2, no. 1 (June 15, 2012): 115–17. http://dx.doi.org/10.15373/22778160/january2013/8.

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14

Nelson, Harold G. "Being in service: lip service? room service? self-service? protective or military service? social or public service? full service?" Systems Research and Behavioral Science 19, no. 5 (September 3, 2002): 407–16. http://dx.doi.org/10.1002/sres.497.

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15

Bisen, Dr Vikram, and Swatantra Singh. "Analysing Service Quality in Commercial Banks in Lucknow City." Indian Journal of Applied Research 4, no. 4 (October 1, 2011): 284–86. http://dx.doi.org/10.15373/2249555x/apr2014/87.

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16

Dr.S, Ezhil Raji. "PRESENT SCENARIO OF DIGITAL SERVICE IN INDIA." International Journal of Psychosocial Rehabilitation 24, no. 04 (February 29, 2020): 1298–303. http://dx.doi.org/10.37200/ijpr/v24i4/pr201101.

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17

ÜLGÜ, Serkan, and Mustafa ER. "PRE-SERVICE LANGUAGE TEACHER EDUCATION IN TURKEY." SCIENTIFIC RESEARCH AND EDUCATION IN THE AIR FORCE 18, no. 2 (June 24, 2016): 681–88. http://dx.doi.org/10.19062/2247-3173.2016.18.2.28.

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18

Habib, S. M. A., and P. Shah. "Trade Service Practices in Bangladesh — An Analysis." International Journal of Trade, Economics and Finance 8, no. 2 (April 2017): 117–22. http://dx.doi.org/10.18178/ijtef.2017.8.2.549.

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19

Dr. A. Venkatachalam, Dr A. Venkatachalam, and A. Kalidass A. Kalidass. "Time Management of Employees in Service Industries." Paripex - Indian Journal Of Research 3, no. 7 (January 1, 2012): 1–2. http://dx.doi.org/10.15373/22501991/july2014/17.

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20

Akkucuk, Ulas, and Behcet Teuman. "Assessing service quality in online banking services." Problems and Perspectives in Management 14, no. 2 (June 6, 2016): 183–91. http://dx.doi.org/10.21511/ppm.14(2-1).2016.07.

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Service quality and the effective measurement of service quality on the Internet have been drawing much attention lately with the increasing use of the World Wide Web. Researchers and managers focus on the construction of scales to measure electronic service quality, which assess customer satisfaction and loyalty as an ultimate goal. E-S-Qual is the most recently developed and popular e-service quality measurement technique on which there are quite a number of research studies. In this study, existing literature on service quality scales and the E-S-Qual scale is reviewed. A modified scale is also proposed suitable for the online banking sector

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21

Bhagat, Prof Maitrey. "Effect of Service Quality & Customer Satisfaction on Customer Loyalty of Cellular Service Providers in Ahmedabad." Paripex - Indian Journal Of Research 3, no. 8 (January 15, 2012): 191–94. http://dx.doi.org/10.15373/22501991/august2014/59.

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22

Yadav, Ambar, and Arti Singh. "Quality of Service in Real Time Services in Wireless Systems." International Journal of Engineering Research 3, no. 5 (May 1, 2014): 360–64. http://dx.doi.org/10.17950/ijer/v3s5/517.

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23

Atisabda, Wasant, and Sudarat Atisabda. "Pre-Service Teacher Education in Knowledge-Based Society." International Journal of Information and Education Technology 5, no. 6 (2015): 456–59. http://dx.doi.org/10.7763/ijiet.2015.v5.549.

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24

De Vargas, Eduardo Raupp, Kleber Fossati Figueiredo, Claudia Affonso Silva Araujo, Cariza Teixeira Bohrer, and Josivânia Silva Farias. "Innovation in Hospitals and the Service-Dominant Logic." Revista de Gestão em Sistemas de Saúde 03, no. 01 (June 1, 2014): 14–26. http://dx.doi.org/10.5585/rgss.v3i1.75.

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25

Jayvantbhai, Vyas Bhuvan, and Dr Vijay Pithadia. "Productivity in Service Sector: Sbi & Idbi Bank." Indian Journal of Applied Research 2, no. 2 (October 1, 2011): 107–8. http://dx.doi.org/10.15373/2249555x/nov2012/40.

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26

Murugan, A., and K. Vivekanandan. "XSD DDoS Trace Handler in Web Service Environment." Journal of Software 10, no. 9 (September 2015): 1086–95. http://dx.doi.org/10.17706//jsw.10.9.1086-1095.

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27

Ozordi, Emmanuel, Olubunkola Uwuigbe, Uwalomwa Uwuigbe, Stephen Ojeka, and Damilola Eluyela. "Governance cost and financial service efficiency in Nigeria." Investment Management and Financial Innovations 19, no. 3 (August 1, 2022): 72–82. http://dx.doi.org/10.21511/imfi.19(3).2022.07.

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This study explored the influence of the governance cost on financial service efficiency in Nigeria. The recurrent collapse of reputable companies and banks due to agency problems have motivated this investigation. The study empirically sampled 40 financial service firms from the 50 firms registered on the stock market. The study adopted an ex-post-facto research design. Data was collected using secondary sources from the firms’ annual reports to determine the influence the governance cost has on Nigeria’s financial service efficiency for nine years (2012–2020). Also, the study utilized the Panel Tobit regression to test the hypothesis. The Principal Component Analysis (PCA) was used to ascertain the aggregate governance cost, and the proxies were directors’ fees, auditors’ fees, CEO compensation, and chairman fee. At the same time, financial service analysis was derived using the Input-oriented Data Envelopment Analysis (DEA) technique under the constant return to scale (CRS) assumption. Consequently, findings from the study show a significant and positive influence of governance costs on the efficiency of financial services. The study, therefore, concludes that the current governance cost of the sampled firms drives efficiency within the sampled firms, and increasing the governance cost, based on the reviews on corporate governance structures, will not harm the efficiency of financial services. However, the consistent increase over time will harm efficiency. Thus, the study recommends an internal balance on the pay structure within the financial services. AcknowledgmentThe authors acknowledge Covenant University for solely providing the platform for this research and for fully sponsoring the publication of this research work.

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28

Azhagan, Dr C. Thirumal, and S. Jeyabal. "Effect of Service Quality Gaps in Hospital Industry." International Journal of Trend in Scientific Research and Development Volume-3, Issue-3 (April 30, 2019): 228–30. http://dx.doi.org/10.31142/ijtsrd21713.

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29

Machihara, Fumiaki. "SENSITIVITY TO SERVICE TIMES IN INFINITE-SERVER SYSTEMS." Journal of the Operations Research Society of Japan 53, no. 1 (2010): 1–19. http://dx.doi.org/10.15807/jorsj.53.1.

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30

Sanit-in, Yotravee, and Kanda Runapongsa Saikaew. "Prediction of Waiting Time in One-Stop Service." International Journal of Machine Learning and Computing 9, no. 3 (June 2019): 322–27. http://dx.doi.org/10.18178/ijmlc.2019.9.3.805.

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31

Dr. R. Somasundaram, Dr R. Somasundaram, Dr R. Balasubramani Dr. R. Balasubramani, and V. Krishnamoorthy V.Krishnamoorthy. "Customer Behaviour of Courier Service in Erode District." Paripex - Indian Journal Of Research 2, no. 1 (January 15, 2012): 108–10. http://dx.doi.org/10.15373/22501991/jan2013/40.

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32

A. R. Sudhamani, A. R. Sudhamani, and Dr N. Kalyanaraman Dr. N. Kalyanaraman. "Consumer Perception on Service Quality in Banking Sector." Global Journal For Research Analysis 2, no. 1 (June 15, 2012): 4–5. http://dx.doi.org/10.15373/22778160/january2013/87.

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33

Michaelides, Roxanna. "Hospitality industry and the service culture in Europe." Tourism and Travelling 1, no. 1 (December 26, 2017): 15–19. http://dx.doi.org/10.21511/tt.1(1).2017.02.

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The purpose of this article/research is to explore and analyze three most important factors that directly can affect the Culture of service in European Hospitality Industry. The paper of this study showed that relationship between the quality of education in Hospitality and Leisure, the poor recruitment and especially the lack of continuing education influence the guest’s service and its quality. The findings reveal that the employee’s culture of service is a critical attribute; while unsatisfactory recruitment, low education and the most critical element lack of continuing education influence negative the guest satisfaction and expectations.

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34

Zhao, Baomei. "Service Learning in Human Service Classes." International Journal for Innovation Education and Research 4, no. 3 (March 31, 2016): 33–39. http://dx.doi.org/10.31686/ijier.vol4.iss3.523.

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Service Learning is a form of application learning that applies what the students learned in the classroom to the real world in the context of a community service project. In recent years, Service Learning has been included in many academic disciplines throughout the United States. Most often these service-learning activities need students to use more than what they learned in the classroom to apply critical thinking on the real world cases. This requires the faculty to work on establishing community relationships to develop service-learning projects for relevant courses, site deputies to work closely with the professor and students, and students’ passion to apply theory to practice. This paper used the Ecological Model and demonstrates Service Learning designs for four human service classes at The University of Akron to help students’ success.

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35

Stover, Gabriel N. "In Service." American Journal of Public Health 97, no. 4 (April 2007): 591. http://dx.doi.org/10.2105/ajph.2007.110585.

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36

Denzer, Anthony. "In Service." Technology|Architecture + Design 1, no. 1 (May 2017): 19–20. http://dx.doi.org/10.1080/24751448.2017.1292789.

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37

Wrenn, Keith. "In-Service." Annals of Emergency Medicine 45, no. 6 (June 2005): 675. http://dx.doi.org/10.1016/j.annemergmed.2004.10.036.

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38

Tando, Cahyoko Edi, Sudarmo Sudarmo, and Rina Herlina Haryanti. "Collaborative Governance In Public Service In Indonesia: A Systematic Mapping Study." JURNAL ILMU SOSIAL 18, no. 2 (January 25, 2020): 144–63. http://dx.doi.org/10.14710/jis.18.2.2019.144-163.

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This research raises a problem in Indonesia’s public services, with its relation to the scope of Public Administration Science. The study aims to analyze research articles in international journals with a time span from 2015 to 2019. The databases that the researchers used in the preparation of these scientific articles are Scopus and Taylor and Francis Group, which already have recognition from academics internationally. This study uses a qualitative research method with a literature review approach model in the form of a systematic mapping study. The research concludes that collaborative governance is most widely applied in public services, especially in the health sector. In addition, the method most commonly used is qualitative research methods with a case study approach

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39

Kumar, Dr K. Pradeep, Dr Sonia P. Rajput, and Ms Priya Chougule. "Work-Life Balance among Women Employees in Service Sectors in Sangli." International Journal of Trend in Scientific Research and Development Special Issue, Special Issue-FIIIIPM2019 (March 20, 2019): 187–89. http://dx.doi.org/10.31142/ijtsrd23098.

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40

I. Irulappan, I. Irulappan, and Dr A. Venkatachalam Dr. A. Venkatachalam. "Service Quality in Private Sector and Public Sector Banks in Udumalpet." Paripex - Indian Journal Of Research 3, no. 7 (January 1, 2012): 1–2. http://dx.doi.org/10.15373/22501991/july2014/16.

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41

van Iwaarden, Jos, and Wendy van der Valk. "Controlling outsourced service delivery: managing service quality in business service triads." Total Quality Management & Business Excellence 24, no. 9-10 (October 2013): 1046–61. http://dx.doi.org/10.1080/14783363.2013.776766.

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42

Hidayah, Riski Taufik, Muhammad Dzil Fadhli Tauwli, and Nugraha Saefudin. "The Effects of Mobile Service Quality and E-Recovery Service Quality on E-Satisfaction in Bukalapak Application Users." International Journal of Psychosocial Rehabilitation 24, no. 02 (February 12, 2020): 3087–92. http://dx.doi.org/10.37200/ijpr/v24i2/pr200613.

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43

Mohammed Abu Hussein, Alhareth, Al Montaser Mohammad, Ahmad Alheet, Mahmoud Hussein Abu Joma, and Salman Abu lehyeh. "Relationships between human resource management practices, employee satisfaction, service quality, and employee service behavior in the hotel industry." Problems and Perspectives in Management 21, no. 1 (February 15, 2023): 242–52. http://dx.doi.org/10.21511/ppm.21(1).2023.21.

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The hotel industry is critical in developing the economy. Moreover, it is the largest and most rapidly growing industry in Jordan. Employee satisfaction is a crucial element for the success of any organization, particularly in the hotel industry. Therefore, this study aims to examine the influence of human resource management (HRM) practices since these constructs could influence different outcomes at the workplace, such as employee satisfaction, service quality, and employee service behavior in the hotel industry. The study has undertaken five primary HRM practices – recruitment, capability, compensation, performance appraisal, and training and development (T&amp;D) – to measure their impact on employee satisfaction, service quality, and employee service behavior. Data were collected from 290 employees and 290 customers of Jordan’s hotels across all categories in the four main tourist attractions: Amman, Petra, Aqaba, and the Dead Sea. A quantitative approach was employed using various statistical tools such as mean, tabulation of data, correlation, and ANOVA by SPSS software. The results indicated that HRM practices positively affect service quality, employee service behavior, and employee satisfaction. It was also found that when employees in Jordan’s hotel industry demonstrate excellent service behavior, the customer perceptions of service quality increase. Finally, effective human resource management strategy systematically organizes all individual human resource management measures to directly influence employee satisfaction, service behavior, and service quality in a way that leads hotels to achieve organizational success.

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44

Ergene, Erim, Bruce Skaggs, and Inigo Echeveste. "Service production in high captivity service firms." Service Business 15, no. 1 (January 15, 2021): 19–43. http://dx.doi.org/10.1007/s11628-020-00431-8.

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45

Young Jin Ahn. "Samsung Electronic Service - Leader in Service Innovation." Journal of Korea Service Management Society 11, no. 4 (November 2010): 115–33. http://dx.doi.org/10.15706/jksms.2010.11.4.006.

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46

Makgopa, S. S. "Drivers of Service Innovation in Service Organisations." Academic Journal of Interdisciplinary Studies 10, no. 2 (March 5, 2021): 45. http://dx.doi.org/10.36941/ajis-2021-0037.

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Service organisations are faced with intense competition and are relying on service innovations to achieve a competitive advantage. The purpose of this study was to investigate the drivers of service innovation in service organisations. Complexity Theory is adopted as the underlying conceptual lens to answer the research questions and attain the research objectives. A qualitative research method was followed to achieve the research objective. In-depth interviews were conducted to collect primary data with service managers and marketing personnel of service organisations. The primary data in this research paper were analysed using a content analysis method with the aid of Atlas.ti version 8. The results of this study revealed that the level of competition in the industry, and customers’ changing behavior. In addition, this study uncovered the key organisations’ resources that serve as key drivers of service innovation in service organisations. This paper provides recommendations to managers in service organisations and directions for future research on service innovation. Received: 1 November 2020 / Accepted: 9 December 2020 / Published: 5 March 2021

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47

Sigwald, Richard. "Self-Service Customer Service Models in Libraries." Journal of Library Administration 56, no. 4 (May 4, 2016): 453–78. http://dx.doi.org/10.1080/01930826.2016.1157429.

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48

Brewster, Zachary W. "Racially Discriminatory Service in Full-Service Restaurants." Cornell Hospitality Quarterly 53, no. 4 (September 11, 2012): 274–85. http://dx.doi.org/10.1177/1938965512458178.

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49

Tinnilä, Markku. "Efficient service production: service factories in banking." Business Process Management Journal 19, no. 4 (July 19, 2013): 648–61. http://dx.doi.org/10.1108/bpmj-mar-2012-0026.

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50

Marciniak, Robert. "Measuring Service Satisfaction in Shared Service Organizations." Procedia - Social and Behavioral Sciences 81 (June 2013): 217–23. http://dx.doi.org/10.1016/j.sbspro.2013.06.416.

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