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Ackers, Barry, and Neil Stuart Eccles. "Mandatory corporate social responsibility assurance practices." Accounting, Auditing & Accountability Journal 28, no. 4 (May 18, 2015): 515–50. http://dx.doi.org/10.1108/aaaj-12-2013-1554.
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Purpose – Despite its voluntary nature, the Johannesburg stock exchange (JSE) requires all listed companies to apply the King III principles, including providing independent CSR assurance. King III has accordingly made independent CSR assurance a de facto mandatory requirement, albeit on an “apply or explain” basis. The purpose of this paper is to examine the impact mandatory corporate social responsibility (CSR) assurance practices in South Africa, within a King III context. Design/methodology/approach – To understand the impact of King III on South African CSR assurance practices, a longitudinal study covering reporting periods both before and after King III implementation. The first stage reviewed the annual reports of the 200 largest JSE-listed companies to establish the frequency of CSR assurance provision. The second stage involved performing a content analysis on the CSR assurance reports. Findings – King III is driving the institutionalisation of CSR assurance practices in South Africa, as evidenced by the growth in CSR assurance since the implementation of King III. The study also found that the audit profession’s dominance was being eroded by specialist CSR assurors providing higher levels of assurance, despite concerns about the rigour of their assurance methodologies. Voluntary CSR assurance practices have resulted in the inconsistent application of CSR assurance practices, impairing the ability of stakeholders to understand the nature and scope of CSR assurance engagements. It is argued that this deficiency may be overcome through the imposition of a mandatory CSR assurance regime. Originality/value – The pervasive impact of the King Code of Governance on South African organisations makes it appropriate to examine its impact on South African CSR assurance practices. As such, this paper represents one of the first studies to specifically consider the impact of a mandatory regulatory requirement for independent CSR assurance and suggests a future direction for global CSR assurance practices.
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Fofuh, Peter, and Olawumi Dele Awolusi. "Corporate Social Responsibility in Cameroon: Practices and Environmental Impact." Journal of Education and Vocational Research 12, no. 1(V) (November 16, 2021): 1–18. http://dx.doi.org/10.22610/jevr.v12i1(v).3205.
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The purpose of this study is to examine how CSR is practiced by local businesses and their influence on environmental protection and sustainable growth in Cameroon. Grounded on the stakeholder theory, a multi-method data collection tool was used to collect data for qualitative analysis. A thematic content analysis was approached was used in this study to examine the CSR practices of 20 local businesses in Cameroon. Findings from the study revealed that the concept of corporate social responsibility is relatively new and local corporations are not fully equipped to address the needs of their stakeholders. Also, environmental concerns and community issues were not areas of concern to companies when adopting CSR strategies. Additionally, government intervention to enforce existing laws and regulations on environmental and social issues was lacking. The study implies that by neglecting environmental concerns local businesses are endangering the environment and failing to plan for sustainable growth. Besides expanding knowledge about the level of CSR awareness and practice in Cameroon by exposing the limitations of local companies in adopting CSR and the laxity of the government in enforcing the relevant laws and legislation. It is recommended, that to plan for sustainable development and environmental protection, the government should be more proactive in upholding laws and regulations related to environmental protection and businesses, being more ethical in their daily practices. CSR policies should also be codified to encourage and compel businesses on the need for environmental protection by requesting businesses produce mandatory CSR disclosures.
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Bhuiyan, Faruk, Kevin Baird, and Rahat Munir. "The association between organisational culture, CSR practices and organisational performance in an emerging economy." Meditari Accountancy Research 28, no. 6 (April 20, 2020): 977–1011. http://dx.doi.org/10.1108/medar-09-2019-0574.
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Purpose This study aims to investigate the influence of organisational culture, specifically O’Reilly et al.’s (1991) six dimensions of the organisational culture profile (respect for people, outcome orientation, team orientation, innovation, attention to detail and stability) on corporate social responsibility (CSR) practices and the subsequent impact of CSR practices on organisational performance from the context of an emerging economy. Design/methodology/approach The study used a survey of middle- and higher-level managers in Bangladeshi organisations to develop a seven-dimensional model of CSR practices and used structural equation modelling to analyse the developed hypotheses. Findings The findings provide evidence of the influence of the six different dimensions of organisational culture on the different dimensions of CSR practices. The findings highlight the diverse impacts (i.e. positive and negative) of CSR practices on organisational performance. The study also highlights the direct influence of organisational culture on both financial and non-financial performance. In particular, the outcome and team orientation culture are positively associated with non-financial and financial performance, respectively, while an innovative culture is negatively associated with both non-financial and financial performance. Practical implications The findings of the study provide practitioners, internal (i.e. the managers and business owners of both the local and multinational organisations) and external policy-makers, and foreign investors in an emerging economy with new insights into the role of an intra-organisational factor (i.e. organisational culture) in influencing the adoption of CSR practices and the subsequent impact of CSR practices on organisational performance. Originality/value Using the 52 guidelines of CSR practices provided by the Organisation for Economic Co-operation and Development, this study provides a unique empirical insight into the influence of organisational culture on CSR practices and the impact of CSR practices on organisational performance. The findings contribute to the limited CSR literature examining the influence of organisational culture on the adoption of CSR practices and its subsequent impact on organisational performance in an emerging economy.
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Xie, Linlin, Ting Xu, Yun Le, Qing Chen, Bo Xia, and Martin Skitmore. "Understanding the CSR Awareness of Large Construction Enterprises in China." Advances in Civil Engineering 2020 (November 25, 2020): 1–12. http://dx.doi.org/10.1155/2020/8866511.
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With the rapid growth of the construction industry in China in recent years, its impact on society and the environment is increasing, as well as the importance of corporate social responsibility (CSR). In order to understand the CSR awareness and CSR practices of Chinese domestic construction enterprises, this study conducted a comprehensive content analysis of the CSR reports of China’s leading 100 domestic construction enterprises. The results show that the Chinese construction industry’s CSR awareness is generally poor and CRS practices mainly involve corporate governance, environmental management, occupational health and development, economic responsibility, community development, and overseas responsibility. State-owned enterprises are more concerned with community responsibility, while private enterprises pay more attention to economic and employee development. These findings not only reveal the CSR awareness and CSR practices of Chinese domestic construction enterprises but also provide practical implications for construction enterprises in other countries to integrate CSR into their corporate governance system and strengthen their CSR practices.
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Šontaitė-Petkevičienė, Miglė. "CSR Reasons, Practices and Impact to Corporate Reputation." Procedia - Social and Behavioral Sciences 213 (December 2015): 503–8. http://dx.doi.org/10.1016/j.sbspro.2015.11.441.
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Tebini, Hajer, Bouchra M'Zali, Pascal Lang, and Blanca Perez-Gladish. "The Economic Impact of Environmentally Responsible Practices." Corporate Social Responsibility and Environmental Management 23, no. 5 (September 17, 2015): 333–44. http://dx.doi.org/10.1002/csr.1383.
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Vani Tanggamani, Azlan Amran, and T. Ramayah. "CSR Practices Disclosure’s Impact on Corporate Financial Performance and Market Performance: Evidence of Malaysian Public Listed Companies." International Journal of Business and Society 23, no. 1 (March 31, 2022): 604–13. http://dx.doi.org/10.33736/ijbs.4632.2022.
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Disclosure of CSR practices in public listed companies in Malaysia was made compulsory recently. Hence, its contribution to the firm performance based on financial and market indicators has often been questioned. This study explores using partial least square – structural equation modelling (PLS-SEM), the predictive accuracy and relevancy of CSR practices disclosure on corporate financial performance given by ROA and market performance given by Tobin’s Q. Using a sample size of 200 randomly selected public listed firms in Malaysia, the effect of CSR practices on corporate financial performance based on an accounting and market measures was determined. Findings of this study showed that CSR practices have a significant and positive impact on ROA and Tobin’s Q. Reputation mediates the relationship between CSR practices and ROA but not with Tobin’s Q. CSR practices and reputation could explain 52.9% of variance in ROA but only 6.3% of variance in Tobin’s Q. CSR practices have a large effect size on reputation and ROA but negligible effect size on Tobin’s Q. Thus, these findings imply that CSR practices can relate significantly to accounting-based but not market-based financial performance. Further studies to explore internal and external factors such as third-party assurance, industry type and other environmental factors as well as extending the timeline might provide more insights to understand how CSR practices can influence financial performance.
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Chen, Xiaoye, and Rong Huang. "The impact of diverse corporate social responsibility practices on consumer product evaluations." Journal of Product & Brand Management 27, no. 6 (September 17, 2018): 701–15. http://dx.doi.org/10.1108/jpbm-01-2017-1390.
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Purpose This paper aims to investigate whether corporate social responsibility (CSR) efforts that are oriented toward shared value creation generate any perceptual advantages in terms of consumer product attributes evaluations compared with other types of CSR. The study also uncovers consumers’ pathways that channel the impacts of corporate associations on corporate and product evaluations and purchase intention. Design/methodology/approach This study uses a between-subjects experimental design. In all, 274 undergraduate students from a North American university participated in the 2 (low versus high corporate ability levels) × 4 (CSR types) study. The data were analyzed using the methodologies of path analysis and multiple group analysis in the context of structural equation modeling procedure. Findings The findings show that in the context of shared-value CSR, CSR image (i.e. consumer judgments on the moral aspect of the company) can spill over to product attributes evaluations, including perceptions of “product innovativeness” and “product social responsibility,” which, in turn, translate to purchase willingness. Meanwhile, perceived corporate trustworthiness mediates the effects of CSR image and corporate ability (CA) image on the overall corporate evaluation, which subsequently influences consumer product evaluation and purchase intention. Research limitations/implications The research provides direct evidence showing that companies have the potential to improve their corporate brand and, in turn, their product evaluations by putting a stronger emphasis on the social responsibility components of their image and placing this at the core of their strategic agenda. Importantly, a contribution to the literature by identifying differential effects of CA image versus CSR image on consumer perception of product innovativeness within different CSR categories is made. The limitations of the research are discussed, which include the usage of a fictitious company and brand and a convenience sample. Practical implications The study offers guidance to managers in regard to their choice of different CSR practices to fulfill their company’s product-related strategic goals. Originality/value The present study takes a critical stance to show that previous experimental work investigating the impact of CSR image on product evaluations relied predominantly on bipolar manipulations of CSR practices (bad versus good) rather than bringing many shades of CSR into consideration. By incorporating a wide array of CSR formats, especially value-creating CSR, current research generates potential implications based on differential effects of various CSR focuses, which have not been captured by previous studies.
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Karim, Sitara, Norlida Abdul Manab, and Rusmawati Binti Ismail. "The dynamic impact of board composition on CSR practices and their mutual effect on organizational returns." Journal of Asia Business Studies 14, no. 4 (December 20, 2019): 463–79. http://dx.doi.org/10.1108/jabs-07-2019-0214.
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Purpose The purpose of this paper is twofold. First, it aims to investigate the dynamic impact of board composition (board size, board independence and board diversity) on independent corporate social responsibility (CSR) practices (marketplace, environment, community and workplace). Second, it tends to examine the mutual effect of board composition and CSR practices on organizational returns (return on assets and Tobin’s Q) of 631 Malaysian PLCs listed on Bursa Malaysia during 2006-2017. Design/methodology/approach The dynamic model (system GMM) provided by Arellano and Bond (1991) and Arellano and Bover (1995) is used for estimations that control for potential dynamic endogeneity, reverse causality, unobserved heterogeneity and simultaneity problems. Findings Findings reveal weak linkage between board composition and CSR practices where only board diversity is found to be positively linked to marketplace practices of CSR. Further, the mutual impact of board composition and CSR practices on organizational returns suggests board size be positive and board independence to be negative with Tobin’s Q. Board diversity is negative with ROA and positive with Tobin’s Q. Conversely, CSR practices indicate marketplace practices are positive and community practices are negative with Tobin’s Q, environment practices are insignificant with performance, whereas workplace practices are positive with ROA and negative with Tobin’s Q. Practical implications This research is practically considerable for Bursa Malaysia, Securities Commission Malaysia, policymakers, stakeholders, investors and managers. For academia, the theoretical linkages between agency theory, resource dependence theory, resource-based view and stakeholder theory are highlighted. Moreover, methodological underpinnings are also novel for academicians as well as for practitioners. Originality/value The paper uncovers multiple aspects: first, it elaborates the dynamic relationship between board composition and CSR practices; second, it examines the combined effect of board composition and CSR practices on company’s accounting and market gains; finally, the study controls for dynamic endogeneity that is the main econometric problem for CG-CSR-performance relationships.
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Ferreira, Pedro, and Elizabeth Real de Oliveira. "Does corporate social responsibility impact on employee engagement?" Journal of Workplace Learning 26, no. 3/4 (April 8, 2014): 232–47. http://dx.doi.org/10.1108/jwl-09-2013-0070.
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Purpose – Despite the claim that internal corporate social responsibility plays an important role, the understanding of this phenomenon has been neglected. This paper intends to contribute to fill this gap by looking into the relation between CSR and employee engagement. Design/methodology/approach – A survey research was conducted and three different groups of respondents were faced with three different CSR scenarios (general, internal, external) and respondents' employee engagement was measured. Findings – The results show that there are no statistically significant differences in levels of engagement between employees exposed to external and internal CSR practices. Nevertheless, employees exposed to internal CSR are more engaged than those exposed only to external CSR practices. Research limitations/implications – The use of scenarios, although a grounded approach, involves risks, including the difficulty of participants to put themselves in a fictional situation. Also, the scale used to measure employee engagement puts the emphasis on work rather than on the organisation. Practical implications – Although this study is not conclusive it raises the need for companies to look at their CSR strategy in a holistic approach, i.e. internal and external. Originality/value – This paper represents a contribution to understand CSR strategic status and the need to enlighten the impact that social responsible practices can have on employees' engagement.
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Abdulaziz-Alhumaidan Humaidan, Abdullah. "The Impact of Orientations on Sustainable Performance." International Journal of Social Ecology and Sustainable Development 13, no. 1 (January 1, 2022): 1–12. http://dx.doi.org/10.4018/ijsesd.306267.
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This study has aimed to investigate the influence of managers’ orientation towards sustainability on corporate social responsibility (CSR) practices; besides, how those activities may affect social, economic and environmental sustainable performance. Moreover, it has explored the role of social responsible practices as a mediator across orientations and social, economic and ecological performance. Research data is collected by a survey and purposive technique has been adopted. Managers and owners of small and medium manufacturers (SMMs) were the sample. It has been found that moral orientations of managers have impacted CSR practices, and these activities have influenced environmental and societal sustainable performance, whereas economic sustainable performance is not being affected. Further, CSR practices have mediated owners’ orientations and sustainable performance dimensions excluding economic sustainable performance. The study has suggested that future research could investigate other sectors, and they may explore more variables.
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Das, Santanu Kumar, and Manas Pandey. "An Empirical Study on the Impact of the Corporate Social Responsibility of the Indian Corporate Sectors." Journal of Economic Integration 37, no. 4 (December 15, 2022): 790–808. http://dx.doi.org/10.11130/jei.2022.37.4.790.
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India, has traditionally been involved in various corporate socially responsible (CSR) activities. This paper presents an empirical analysis of CSR activities of some selected public and private organization in India. The key objective of this analysis is to review the companies' CSR investment in sustainability, disclosure, governance, and CSR stakeholders. The Hypotheses development explains the positive significant relationship between CSR and firm performance. Then the methodology section explains sample selection and data source. Using these data, the CSR practices in selected public and private companies are evaluated based on the Global Reporting Initiative guidelines, and a comparative study of the impact of CSR practices on companies' profitability is conducted. The study also focuses on how CSR influences these companies' gross margins, as well as the correlation between environmental concerns and return on investment. The result of this study are appropriate for India's present scenario demonstrating that all companies are conducting CSR operations, but there is a substantial difference in the CSR disclosure practices of the selected firms. The private companies in India invests more in CSR but spend less on the environmental aspects whereas the public companies invest less in CSR but almost spend their entire CSR expenditure on the social and environmental aspects.
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Ali Rawshdeh, Zainab, Zaher Zain, and Ida Rosnita Ismail. "The Influence of Socially Responsible-HRM Practices on Retaining Talents." International Journal of Engineering & Technology 7, no. 3.30 (August 24, 2018): 384. http://dx.doi.org/10.14419/ijet.v7i3.30.18338.
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Corporate Social Responsibility (CSR) and Talent Management (TM) are at pivotal point in their development. However, the absence of rigorous studies that explore the relationship between Talent Retention and dimensions of CSR in the literature is surprising. Thus, the attempt of current research is to address this gap in the literature, by studying the effect of Socially Responsible Human Resource Management (HRM) practices on talent retention. And to contribute to the body of the literature by providing further insights about the importance of CSR to TM. Also, by adopting Socially Responsible HRM practices as different CSR practices that can affect organizational retention through different processes and impact stakeholders in different way. Furthermore, it answers recent calls for additional research about the impact of CSR on retaining talents, and on how integrating CSR into the culture of the organization could provide the organization with valuable conception in the talent retention.
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Alharthey, Bandar Khalaf. "Role of Corporate Social Responsibility Practices in Saudi Universities." International Journal of Business and Social Research 6, no. 1 (February 21, 2016): 32. http://dx.doi.org/10.18533/ijbsr.v6i1.902.
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<p>Nowadays, many researchers focus on the relocation of the government in the transformation of The purpose of this study is to examine the role of Corporate Social Responsibility (CSR) practices in higher education of Saudi Arabia. The growing importance of CSR has made it necessary for every university to use international benchmarks as standard to devise their CSR practices accordingly. This realization has shifted focus of CSR practices of Saudi universities towards every dimension of CSR. The study collected secondary data through 120 advertisements published from 2012 to 2015 and found out that CSR practices of universities of Saudi Arabia remain focused on social dimension of CSR because Saudi culture and religion had profound impact on business laws and eventually on CSR practices. </p>
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Ullah, Md Hafij, and Mohammad Afjalur Rahman. "Corporate social responsibility reporting practices in banking companies in Bangladesh." Journal of Financial Reporting and Accounting 13, no. 2 (October 5, 2015): 200–225. http://dx.doi.org/10.1108/jfra-05-2013-0038.
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Purpose – This paper aims to provide a deeper understanding of the nature and extent of corporate social responsibility (CSR) reporting in the annual report by banking companies in Bangladesh, identify the impact of regulatory change on CSR reporting and examine whether there is any relationship between the extent of CSR reporting and bank characteristics. CSR movement and CSR reporting practices by financial sector have gathered great momentum in recent years. Banking sector is in the leading position in discharging CSR reporting. Design/methodology/approach – The sample composed of all the 30 banking companies enlisted in Dhaka Stock Exchange (DSE), and the study used content analysis approach for systematic categorization and analysis of the contents reported in the annual report. A total of 97 CSR items classified into seven classes were selected through a relevant literature review, as the expected items and average, standard deviation, coefficient of variation, percentage and correlation, etc. were used as the tools of analysis. SPSS software version 19.0 was used to analyze the data. An ordinary least square (OLS) regression model is fitted to the data for assessing the effect of independent variables on total CSR reporting score. Findings – The study found that the extent of CSR reporting in banking companies in Bangladesh varies from 27.84 to 65.98 per cent, and on an average, they report 47.39 per cent of the expected CSR items in annual report. It is also observed that banking companies in Bangladesh emphasized on linguistic or written form than charts, graphs or pictures in reporting CSR activities to their stakeholders, and the study found no significant influence of the selected bank characteristics on the extent of CSR reporting. Moreover, the study observed significant impact of regulatory change on nature and extent of CSR reporting. Research limitations/implications – The study considered all the listed commercial banking companies in Bangladesh, and the annual report of 2011 was taken as the main source of data. Social implications – Among others, the implications of the study include the following. Banking companies are expected to get a real scenario of CSR reporting of the banking sector in Bangladesh and banking companies with poor CSR contribution expected to be motivated for contributing more in CSR activities. Government and other regulatory bodies can also get detailed information regarding CSR reporting practices for formulating guidelines in this regard. Originality/value – This empirical study on the determinants of extent of CSR reporting using a larger number of expected CSR items contributes toward a better understanding of the CSR reporting practices of the banking companies in Bangladesh. The study used a new independent variable “CSR Expenditure” in justifying its influence on CSR reporting and identified the impact of regulatory change on CSR reporting. The study expects contributing in the enactment of more regulatory requirements for bringing the CSR reporting into a certain framework and encouraging in more CSR reporting in Bangladesh.
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Li, Kun, Nasrin Khalili, and Weiquan Cheng. "Corporate Social Responsibility Practices in China: Trends, Context, and Impact on Company Performance." Sustainability 11, no. 2 (January 11, 2019): 354. http://dx.doi.org/10.3390/su11020354.
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This study analyzes the trends, context, and impact of corporate social responsibility (CSR) initiatives on company’s performance and productivity in China. We use environmental and social responsibility data in 34,000 CSR projects released by 839 companies in 31 provinces from 2006 to 2016. Clustering methods as wells as ordinary least squares and the fixed effects panel regression modeling are performed to provide insights on the context, trends, and impact of CSR projects on companies’ productivity and financial outcomes. Results of data processing and modeling indicate that: (a) most projects focused on improving companies’ environmental sustainability (compared to social); (b) implementation of both environmental and social projects had positive impacts on companies’ performance; and (c) trends, context, and impact of the projects varied with time, company type, and location (provinces). In addition, data suggest that companies operating in regions with lower economic conditions (GDP per capita) seem to be less motivated to implement environmental and social sustainability projects compared to those operating in regions with higher economic conditions. This study is meaningful for both companies that consider adopting CSR initiatives, as well as stakeholders and managers who aim to promote sustainable development in China.
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Musviyanti, Musviyanti, Rusdiah Iskandar, Salmah Pattisahusiwa, and Wulan Ihyig Ratnasari. "Corporate social responsibility practices versus firm value: An exploration study." Corporate Governance and Organizational Behavior Review 6, no. 4 (2022): 80–86. http://dx.doi.org/10.22495/cgobrv6i4p7.
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Initially, corporate social responsibility (CSR) implementation was a voluntary commitment of the company to the environment and to society. However, nowadays, the implementation of CSR becomes a corporate obligation. The obligation to implement CSR can influence all stakeholders and be influenced by the company’s business operations. Based on the phenomenon of obligation and increasing implementation of CSR in coal mining companies by using theoretical foundations laid by Gregory, Tharyan, and Whittaker (2014) and Crisóstomo, de Souza Freire, and Cortes de Vasconcellos (2011). The purpose of this research is to explore CSR practices and their impact on firm value to business sustainability in coal companies in the East Kalimantan Province. This research is designed and presented with qualitative methods, to explore and understand the meaning. The results show CSR practices of coal companies are not only to comply with applicable laws and regulations, but they also intend to create long-term positive impacts for stakeholders from stakeholder theory, legitimacy theory, and social contract theory points of view. This is because CSR practices are focused on responsibility towards the society or community. Moreover, this research is expected to be used in increasing knowledge and meaning regarding the application of CSR in strategic management in dealing with good corporate governance.
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Pallathadka, Harikumar, and Laxmi Kirana Pallathadka. "Impact of CSR Practices on Firms' Goodwill: An Empirical Investigation." Integrated Journal for Research in Arts and Humanities 2, no. 6 (December 8, 2022): 239–46. http://dx.doi.org/10.55544/ijrah.2.6.32.
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Corporate Governance is the administration of a corporation following legal, ethical, financial, and cultural considerations in the most optimal manner. The organization's middle-of-the-road respect for consumers, employees, partners, and the environment. This review evaluates the significance of communicating the CSR initiatives of institutions to companions. The study reveals that corporations must articulate their CSR initiatives with precision and resolve to gain their partners' generosity. A portion of the channels for delivering CSR campaigns includes credible announcements, internal web interfaces, bulletins, messages, TV advertisements, print ads, board notices, and Internet correspondences, which provide opportunities to attract and share information with vast audiences. As a result, the study demonstrates that each organization must communicate its corporate social responsibility initiatives to its partners via several communication channels, as this is one way of eliciting the generosity of its partners. The current research is descriptive and contacted 160 respondents. For data analysis, the Mean and t-test were used.
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Zainee, Intan Azurin, and Fadilah Puteh. "Corporate social responsibility impact on talent retention among Generation Y." Revista de Gestão 27, no. 4 (October 7, 2020): 369–92. http://dx.doi.org/10.1108/rege-06-2019-0070.
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PurposeAs the new emerging workforce, Generation Y (Gen Y) is said to be demanding, influential and possessing strong bargaining power. This study examines the impact of corporate social responsibility (CSR) on employee retention among Gen Y in the accounting profession. CSR is widely researched subject due to its applicability in multidisciplinary fields and industries. This research intends to investigate the nexus between CSR and human capital disciplines. It employs Carroll's pyramid of CSR as the main theoretical framework to establish its relationship with talent retention among Gen Y employees. This study has a threefold aim: (1) to determine the level of CSR awareness, (2) to determine the relationship between CSR dimensions and talent retention and (3) to examine the effect of CSR dimensions on talent retention.Design/methodology/approachThe paper opted for an exploratory study using the structured questionnaire. A total of 377 Gen Y accountants who are currently working in accounting firms located in Klang Valley, Malaysia, were involved as respondents. Data were analyzed using descriptive, correlation and regression analyses to answer the research objectives.FindingsThe paper provided empirical insights about the impact brought by CSR practices in financial-based firms on employee retention. It was found that all CSR elements, as suggested by Carroll, have a significant relationship with employees’ retention. The interaction between the CSR elements and employee retention accounts for 16% of the research model. Based on the multiple regression analysis, it was found that only two CSR elements are the significant predictors of employee retention among Gen Y in the case of financial-based firms in Malaysia.Research limitations/implicationsThis research covers Gen Y employees in accounting firms; thus, generalization is not applicable to other generations. Besides, the predictors of the research study utilize Carroll’s pyramid of CSR. Therefore, future research studies are encouraged to validate the research model into other sectors. Other models of CSR could also be used.Practical implicationsThis paper includes implication for the organization to understand employee retention practices on Gen Y who are currently dominating the workforce.Originality/valueThis paper fulfills an identified need to study how CSR practices could enhance employee retention among Gen Y in the organization.
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Singh, Nitya P. "Managing the adverse effect of supply chain risk on corporate reputation: The mediating role of corporate social responsibility practices." Journal of General Management 46, no. 4 (June 30, 2021): 251–61. http://dx.doi.org/10.1177/0306307020969474.
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Within the last decade, research has focussed on corporate social responsibility (CSR) practices as a strategic tool that enables firms to improve stakeholder perception, brand image and corporate reputation. However, one area that remains understudied is the role played by CSR practices in managing corporate reputation under conditions of supply chain risk. To answer this research question, we conduct a literature review and develop the corresponding hypothesis. We test our hypothesis using quantitative analysis of both primary and secondary data collected from organizations dispersed globally. The results highlight that under conditions of supply chain network disruption risk, CSR practices play an important role in enabling firms to manage the negative impact of such risk drivers on corporate reputation. The study further suggests that CSR practices positively impact supply chain risk management (SCRM) practices and are a necessary condition for SCRM practices to be effective in improving corporate reputation of organizations.
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Abdullah, Zulhamri, and Yuhanis Abdul Aziz. "Institutionalizing corporate social responsibility: effects on corporate reputation, culture, and legitimacy in Malaysia." Social Responsibility Journal 9, no. 3 (July 26, 2013): 344–61. http://dx.doi.org/10.1108/srj-05-2011-0110.
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PurposeThe purpose of this paper is to develop measures of Asian corporate social responsibility (CSR) based on David's dual process model for Malaysian government linked corporations (GLC) and publicly listed companies (PLC).Design/methodology/approachA survey consisting was conducted and a structural equation model was used to test the relationships among constructs. An instrument to measure CSR practices focusing on CSR relational, CSR ethical/moral, and CSR discretionary is developed to evaluate impacts on corporate reputation, culture, and legitimacy.FindingsFindings suggest CSR antecedents emerge through formalization of corporate communication management in Malaysian organizations. The structural model provides evidence that CSR initiatives impact corporate reputation directly. The study acknowledges the increase in CSR initiatives in corporate communication practices in GLCs and PLCs in the quest to gain public legitimacy and corporate governance.Originality/valueThe study contributes to the corporate communication literature by linking CSR to corporate reputation and culture, and developing a CSR model that explores a critical dimension in management of corporate identity in an Asian country.
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Habbash, Murya, and Lara Haddad. "The impact of corporate social responsibility on earnings management practices: evidence from Saudi Arabia." Social Responsibility Journal 16, no. 8 (August 12, 2019): 1073–85. http://dx.doi.org/10.1108/srj-09-2018-0232.
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Purpose The purpose of this paper is to examine the relationship between earnings management (EM) and corporate social responsibility (CSR) in Saudi Arabia. It is one of only a small number of studies to examine this relationship outside the US market, and the first in the Middle East and Arab region, particularly in Saudi Arabia. Design/methodology/approach The paper uses content analysis to extract the CSR disclosure items from annual reports of Saudi firms. A CSR disclosure index was then constructed. For EM, the residuals from Kothari et al.’s (2005) model are considered. Multivariate analysis was performed using pooled OLS-regression models to examine the direct relationship between EM and the CSR index. Findings Using panel data from all Saudi public firms listed on the Saudi Stock Exchange (Tadawul) over the 2015-2016 period, the authors find that CSR is positively and significantly related to EM practices as proxied by discretionary accruals. This implies that Saudi firms undertaking CSR actions are more likely to manipulate their earnings. Research limitations/implications The findings of this paper have important policy implications for policy-makers, regulators, auditors and investors in their attempts to constrain EM practices and enhance the quality of financial reporting in Saudi Arabia. Originality/value This paper contributes to the body of accounting literature by providing the first empirical evidence in the Middle East and Arab region on the positive association between EM and CSR in Saudi Arabia.
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Bizri, Rima, Marwan Wahbi, and Hussein Al Jardali. "The impact of CSR best practices on job performance: the mediating roles of affective commitment and work engagement." Journal of Organizational Effectiveness: People and Performance 8, no. 1 (February 12, 2021): 129–48. http://dx.doi.org/10.1108/joepp-01-2020-0015.
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PurposeOne of the main challenges of human resource management (HRM) functions is how to leverage an organization's corporate social responsibility (CSR) practices for the improvement of employees' job performance. The rationale is that employees identify with and learn from CSR best practices and try to replicate them in their own capacities on the job, thus elevating levels of performance. This study aims at investigating the impact of organizational CSR practices on employee job performance, in the presence of important job attitudes, namely, affective commitment and work engagement.Design/methodology/approachThe study employed structural equation modeling to analyze data that were collected through a survey of previously validated scales. The survey was distributed using the convenience sampling technique among respondents in the Lebanese banking sector, and 302 useable surveys were collected.FindingsThe structural model confirmed the significant influence of CSR best practices on job performance, in the presence of significant mediation effects of affective commitment and work engagement.Practical implicationsThe effects of organizational CSR could be underscored through a variety of HR initiatives that aim at promoting employees' identification with the organization and its CSR goals, thereby enhancing affective organizational commitment and work engagement. Levels of affective commitment and work engagement could be periodically assessed and enhanced through HR-led programs to facilitate and augment their mediatory effects on job performance.Originality/valueThis study fills a gap in the literature by shedding light on the impact of CSR practices on employees' affective commitment and work engagement within the framework of the social cognitive theory. It highlights the importance of employees' identification with their organization's CSR values and practices, leading to improved job performance, a dynamic that has not been studied in previous research. This study also serves as a point of reference to future studies that will be conducted after the Lebanese banking sector undergoes restructuring, following accusations of corruption and mismanagement.
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Singh, Nitya, and Paul Hong. "CSR, Risk Management Practices, and Performance Outcomes: An Empirical Investigation of Firms in Different Industries." Journal of Risk and Financial Management 16, no. 2 (January 25, 2023): 69. http://dx.doi.org/10.3390/jrfm16020069.
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This article presents a research model that defines how external drivers impact financial performance outcomes, and the role played by strategic practices (especially CSR) in reducing the negative impact of such external influences. Applying strategic orientation theory, risk management theory, and CSR theory as the encompassing theoretical rationale, the conceptual framework defines the research idea and the research model provides the empirically testable model that identifies key variables with valid instrument measures. The results indicate that although external supply chain risk drivers do negatively impact a firm’s financial performance, the influence of these risk events can be mitigated if firms adopt focused strategic practices. The results highlight the significant role played by CSR strategic practices in enabling firms to develop resilience from disruption events. In our research model, CSR, as an organizational linkage practice, is positioned in between upfront strategic flow and back-end performance flow. It suggests that CSR success is only possible when CSR is implemented broadly throughout organizational processes. Based on the empirical results, lessons and implications are presented for theoretical and managerial insights and future research.
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Horváth, Dóra Diána. "CSR Reporting Practices of Hungarian Banks." International Journal of Engineering and Management Sciences 2, no. 3 (September 10, 2017): 70–81. http://dx.doi.org/10.21791/ijems.2017.3.7.
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The disclosure of information on the exercise of corporate social responsibility (CSR) is the tool most frequently used by companies to promote understanding of the social and environmental performance of an organisation and to improve relationships with stakeholders. For most of the world’s largest companies, reporting on non-financial information appears to be a continuing trend, so it is essential to present the new corporate reporting trends of the 21st century. The disclosure of socially responsible information will be analysed, with a focus on the application of the Global Reporting Initiative guidelines related to CSR. Global Reporting Initiative (GRI) is the best-known framework for voluntary reporting of environmental and social performance by business worldwide. The main objective of the paper is to explore the corporate voluntary disclosure practices of the listed and non-listed banks in Hungary. The extent of voluntary disclosure has significantly improved for decades worldwide, but the situation is not that obvious regarding the Hungarian financial sector. This paper aims to describe the status of disclosure practices of corporate sustainability in the annual reports, sustainability reports or CSR reports of the banking industry in Hungary. Also, increased corporate visibility and financial risk increase stakeholder demand for transparency on the social impact of financial institutions and their CSR practices. Finally, the analysis and subsequent comparison of available CSR reports of banks will be presented.
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Joy, Felice, and Ambilikumar V. "Corporate Social Responsibility (CSR) Practices of Small Finance Banks in India." ECS Transactions 107, no. 1 (April 24, 2022): 8321–28. http://dx.doi.org/10.1149/10701.8321ecst.
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A holistic approach to business growth based on the dual goals of commercial success and social impact is the aim of every small finance bank (SFB) in India. The Corporate Social Responsibility (CSR) activities of these banks pay attention to develop the society. Also, it is essential for a competitive edge. This paper made an attempt to identify the thrust area of CSR activities of SFBs and examine their CSR spending. The findings reveal that SFBs are given less attention to CSR activities related to environmental protection. Equitas and ESAF SFBs are the major contributors to CSR activities.
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Et. al., Mahesh Shinde,. "INDUSTRY 4.0 – AS A TECHNOLOGY ENABLER FOR CSR." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 2 (April 10, 2021): 2634–39. http://dx.doi.org/10.17762/turcomat.v12i2.2257.
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Corporate social responsibility now has become a global phenomenon where businesses all over the world are trying to create and well accepted image in the eyes of stakeholders as well as gain competitive advantage out of such initiatives. The newly evolving themes around corporate social responsibility are not restricted to the social consequences of business action but are built around the aspects like sustainability, resource conservation, waste management, customer satisfaction, power saving and employee satisfaction. These new areas of CSR encompass almost all activities of business and all the systems within the business management. There is ample amount of the research showing correlation between management practices and CSR. The fourth Industrial Revolution is one of the technology-based solutions that is been globally adopted by almost all businesses. This involves cyber physical system-based integration of technology and human effort.This research paper’s purposes is to analyse the influence of Industry 4.0 practices independently as well as along with general management practices of the business on CSR. as per the review of literature, the authors have attempted to understand CSR from the evolving perspective of the concept taking it forward from mere business consciousness to socially responsible business practices. The paper analyses how Industry 4.0 based technologies play an effect on cross functional business activities creating a positive impact on CSR initiatives. This study’s findings suggest that Industry 4.0 has a positive along with cross functional business activities effect on the CSR practices of organizations. Although individually both Industry 4.0 and cross functional business activities have a positive impact on CSR but combined impact of both Industry 4.0 and cross functional business activities is slightly better. Looked from this perspective Industry 4.0 can serve as a technology enabler for CSR.The research has created a guideline for improving CSR activities of organisations. It is also revealed how human technology interaction-based Industry 4.0 solutions impact the CSR performances of the organisations.The paper proposes a novel approach of integrating Industry 4.0 technology solutions with business activities for solving CSR issues. It is bringing forth impact of Industry 4.0 as a technology enabler on CSR, which never been thought earlier and it contributes the addition in literature available.
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Story, Joana S., and Filipa Castanheira. "The Impact of CSR Practices on Organizational Attractiveness: HRM Implications." Academy of Management Proceedings 2013, no. 1 (January 2013): 14342. http://dx.doi.org/10.5465/ambpp.2013.14342abstract.
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Fathima Rizwan, K., and A. M. A. Jenita. "An analysis of impact of CSR practices on investment behaviour." Journal of Statistics and Management Systems 25, no. 5 (July 4, 2022): 1011–20. http://dx.doi.org/10.1080/09720510.2022.2083828.
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GAUDÊNCIO, PEDRO, ARNALDO COELHO, and NEUZA RIBEIRO. "ORGANISATIONAL CSR PRACTICES: EMPLOYEES' PERCEPTIONS AND IMPACT ON INDIVIDUAL PERFORMANCE." International Journal of Innovation Management 18, no. 04 (July 9, 2014): 1450025. http://dx.doi.org/10.1142/s136391961450025x.
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The study aims to show how organisation's corporate ethics and social responsibility have influence on satisfaction with management and workers' attitudes and behaviours, especially in terms of organisational commitment (OC), innovative behaviour (IB) and performance. To systematise this reality, was used a self-reported sample of 223 Portuguese individuals. Structural equation modelling (SEM) was used to test the hypotheses. On the influence on satisfaction with management, the results showed that employees value the ethical component and also workforce social responsibility practices. Concerning OC, statistical evidence was found on the influence of satisfaction with management, ethical values and also workforce practices. It was also found that OC influences IB, and that this attitude had strong positive relationships with in-role performance. The empirical evidence suggests that organisation's corporate ethics and social responsibility are important to workers, so should be taken in account by managers and be subject of research by academics.
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Li, Shouhao, Weiquan Cheng, Jingjing Li, and Hao Shen. "Corporate Social Responsibility Development and Climate Change: Regional Evidence of China." Sustainability 13, no. 21 (October 27, 2021): 11859. http://dx.doi.org/10.3390/su132111859.
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This study analyzed Chinese companies’ behavior regarding corporate social responsibility (CSR) disclosure, and its impact on national and regional climate change measured by carbon emissions. CSR disclosure, supported by existing theories, is considered a powerful tool to curb climate change issues. We combined data of companies’ publicly traded annual financial reports and CSR reports from the China Stock Market and Accounting Research (CSMAR) database and provincial macroeconomic statistics from the Chinese National Bureau of Statistics to run panel regressions. The results verify the following: (a) China is in a relatively early stage of CSR development, and Chinese firms’ internal incentives to adopt CSR projects are low since none of the internal factors researched contribute to CSR disclosure. (b) External factors work slightly better for CSR practices, but at the same time, the CSR regulations still need further improvement. (c) The current CSR disclosure practices do not have a clear impact on carbon emission reduction, contrary to some predictions that CSR could help reduce carbon emissions.
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Valmohammadi, Changiz. "Impact of corporate social responsibility practices on organizational performance: an ISO 26000 perspective." Social Responsibility Journal 10, no. 3 (July 29, 2014): 455–79. http://dx.doi.org/10.1108/srj-02-2013-0021.
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Purpose – This study aims to provide reliable and valid constructs of corporate social responsibility (CSR) and a measurement instrument in the context of Iranian organizations based on the seven core subjects of International Organization for Standardization (ISO) 26000 standard. It also examines the effects of these seven CSR criteria, namely, organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues and community involvement, and development on the organizational performance of Iranian organizations. Design/methodology/approach – Through an extensive study of literature review, the related items of these core subjects were identified. Data for the study were collected from 207 Iranian manufacturing and service firms. The research model was tested using structural equation modeling. Findings – Statistical analysis revealed that a number of significant relationships between CSR practices and organizational performance of Iranian organizations. The result found that community involvement and development plays an important role in enhancing organizational performance of organizations. Research limitations/implications – First, the time sequence of the association between the variables could not be concluded, given that cross-sectional data were used. A future study is suggested to conduct a longitudinal research design to present the evidence of causation which cannot be achieved through cross-sectional designs. Second, this study was limited to Iran. Hence, the findings and conclusions drawn from this research are representative of the Iranian context only. Hence, final results should be considered with caution. Practical implications – This study offers a number of implications for Iranian managers and policy-makers. First, this study identified that there is a relationship between CSR practices based on the seven core subjects of ISO 26000 and firm performance in the context of Iran. Second, the instrument developed, in this research, will be very useful to policy-makers in various industries of Iran as a tool for evaluating the effectiveness of their current CSR practices and initiatives. Third, decision-makers can also prioritize the CSR practices on which their firms should focus to improve their organizational performance. Originality/value – The novelty of this research is to determine the related items of the core subjects of ISO 26000 as the main factors and offer an instrument to measure the effects of various CSR practices on organizational performance of Iranian firms in the context of Iran.
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Manuere, Faitira, and Maxwell Agabu Phiri. "The relationship between CSR meaning and CSR practices: the case of SMES." Corporate Ownership and Control 13, no. 4 (2016): 103–9. http://dx.doi.org/10.22495/cocv13i4p11.
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The aim of this study is to investigate the relationship between the meaning attached to CSR as a concept and the legal, economic and ethical CSR activities of SMEs in Zimbabwe. For a long time researchers have concentrated on studying the impact of CSR practices on the operations of SMEs and yet very little regard has been given to investigating the relationship between CSR meaning and CSR activities in SMEs.The study made use of questionnaires to collect data from a sample of 201 SMEs residing in the region of Harare. The correlation method was adopted in order to examine the relationship between CSR meaning and CSR activities of SMEs in Zimbabwe. The results of the study revealed that the meaning of CSR is related to the major CSR activities undertaken by SMEs in Zimbabwe. This means SMEs that indulge in donating money and goods to need people will define CSR as donations in cash or kind. Therefore the meaning attached to CSR must be related to the legal, economic and ethical CSR activities of SMEs in Zimbabwe. For this reason there is no standard meaning for CSR.
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Arenas-Torres, Felipe, Miguel Bustamante-Ubilla, and Roberto Campos-Troncoso. "The Incidence of Social Responsibility in the Adoption of Business Practices." Sustainability 13, no. 5 (March 5, 2021): 2794. http://dx.doi.org/10.3390/su13052794.
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Corporate social responsibility (CSR) policies are evidenced by adopting socially relevant business practices for people, communities, companies, and related institutions. Based on this conception, the present work determines the incidence of ethics and CSR on practices regarding diversity, environment, and community of Chilean companies. The method, applied to a sample of 3179 Chilean companies, was descriptive and correlational. Results demonstrate an incipient level of standardization in the adoption of social responsibility practices. The dimension regarding diversity presented a higher cumulative correlation coefficient, which could lead to a change in CSR practices. It is concluded that the collective impact of the ethics and CSR policies was positive and significant in the adoption of practices related to diversity, environment, and community.
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Salvi, Antonio, Felice Petruzzella, and Anastasia Giakoumelou. "CSR and Financial Performance: Trick Or Treat? A Longitudinal Study on Holistic CSR Practices." International Journal of Business and Management 13, no. 6 (May 16, 2018): 43. http://dx.doi.org/10.5539/ijbm.v13n6p43.
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This paper aims to test the impact that a firm’s adopted CSR level has on its financial performance, in terms of accounting, financial and market-based measures. In particular, we employ a panel OLS analysis to test the effect of firm’s sustainable efforts (measured by the “Sustainable score”, a tailor-made variable) on three performance measures: return on assets (ROA), return on equity (ROE) and Tobin’s Q.This work provides for methodological differences that led to divergent research results over existing literature in the field, examining the relationship of interest within three timeframes that exploit underlying dynamics over both long- and short-term horizons. Furthermore, we contributed to current knowledge focusing on the effect of holistic CSR practices on financial performance and examining the impact of the 2007 financial crisis on the relationship. To that end, we have employed a customized measure to represent effective CSR practices that go beyond CSR-washing cases and studies of CSR through single-dimension variables, while quantitatively exploring the relationship of interest within three separate time periods that span both before and after the financial meltdown of 2007.Results highlight a positive relationship between the operating and financial performance of companies and their sustainability commitment. What is more, findings indicate that CSR individual actions do not produce any significant impact on firms’ performance, unless applied jointly through a holistic sustainability strategy. Finally, the relationship between the sustainability level of a firm and its financial performance presents various significance levels and temporal profiles, with the years to follow the financial downturn of 2007 presenting the strongest results as opposed to the absence of important influence during the pre-crisis period.
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Ehsan, Sadaf, Mian Nazir, Mohammad Nurunnabi, Qasim Raza Khan, Samya Tahir, and Ishfaq Ahmed. "A Multimethod Approach to Assess and Measure Corporate Social Responsibility Disclosure and Practices in a Developing Economy." Sustainability 10, no. 8 (August 20, 2018): 2955. http://dx.doi.org/10.3390/su10082955.
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Disclosures on Corporate Social Responsibility (CSR) practices of business organizations have heightened over the past few decades due to increased awareness. Major contributions in the literature on CSR practices and their disclosures come from the studies conducted in the developed world, while many developing economies like Pakistan remain under-researched and fewer revelations have been made about their CSR practices. Therefore, the present study aims to explore various aspects of CSR practices of Pakistani firms and their reporting trends. A multimethod approach has been adopted to measure CSR practices with respect to both approaches, quantitative and qualitative, for 170 listed firms from 2008 to 2015. First, content analysis is employed to develop a CSR Disclosure Index (CSRD Index) as well as five sub indices, i.e., community welfare, health and education, environment and energy, product, and customer and workforce. Second, a multidimensional financial approach is used to calculate firm’s CSR monetary spending ratio (CSR-MSR) using the monetary data of CSR activities. Results suggested that most Pakistani firms disclose more information about their product-, customer-, and stakeholder-related CSR activities and put less emphasis on health and education responsibilities. Moreover, there is a strong impact of government reforms on both the firm’s CSR disclosures and monetary giving.
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Alshihabat, Khaled, and Tarik Atan. "The Mediating Effect of Organizational Citizenship Behavior in the Relationship between Transformational Leadership and Corporate Social Responsibility Practices: Middle Eastern Example/Jordan." Sustainability 12, no. 10 (May 22, 2020): 4248. http://dx.doi.org/10.3390/su12104248.
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The main objective of this study was to investigate the mediating effect of organizational citizenship behavior (OCB) in the relationship between transformational leadership (TLS) and corporate social responsibility practices (CSR). Another objective was to present adequate properties regarding the reliability of the scores, and evidence of the validity of the internal structure of the measurement instrument. Structure equation modeling (SEM) was used to analyze the data, which was randomly collected from 392 participants from the universities of Jordan. The overall assessment of the model was accepted and TLS was found to indirectly and significantly impact CSR practices through OCB, where the direct effect was significant, though lower than the indirect impact. This means that TLS is a good predictor of CSR practices, especially with the mediation of OCB. One of the implications of this finding is that leaders should promote OCB among their employees, as this will be reflected in their CSR practices, which is one of the requirements of sustainability. The originality of this research lies in it being the first to explore the indirect effect of TLS on CSR practices through OCB.
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Hafez, Md. "Measuring the impact of corporate social responsibility practices on brand equity in the banking industry in Bangladesh." International Journal of Bank Marketing 36, no. 5 (June 4, 2018): 806–22. http://dx.doi.org/10.1108/ijbm-04-2017-0072.
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PurposeThe banking industry in Bangladesh is now conducting business under the growing pressure to conform to every aspect of corporate social responsibility (CSR) for the welfare of their clients and society. The value of CSR practices is attributed to the relationship between corporate image, brand awareness, brand equity (BE), competitive advantage and financial result. The purpose of this paper is to measure the impact of CSR on BE and to establish the moderating impact of corporate image and brand awareness.Design/methodology/approachStructural equation modeling was used to test the proposed hypotheses using a sample of 200 public and private bank customers in Bangladesh.FindingsThe results of this study demonstrated that CSR has a significant direct effect on the corporate image, brand awareness and BE. The results also confirm that corporate image and brand awareness partially mediate the relationship between CSR and BE.Practical implicationsThe findings indicate that successfully CSR practices will enhance a bank’s image in the mind of customers. Customers will feel that they are contributing to social causes because they are receiving services from socially responsible organizations. CSR practices also create customer awareness regarding the financial services provided by a bank. Consequently, good reputation and brand awareness contribute to building strong BE for banks.Originality/valueThis research shows the mediating role of brand awareness and corporate image with CSR and BE in the context of the banking industry in Bangladesh which is rarely studied. Therefore, the findings of this study will add value to the existing literature.
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Hassanein, Zeina, and Mehmet Yeşiltaş. "The Influence of CSR Practices on Lebanese Banking Performance: The Mediating Effects of Customers’ Expectations." Sustainability 14, no. 1 (December 27, 2021): 268. http://dx.doi.org/10.3390/su14010268.
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Corporate social responsibility (CSR) issues in developing markets have acquired a lot of attention. Organisations around the globe apply a diversified set of technologies to approaching customer expectations through banking performance. This study examines the impact of CSR on Lebanese banking performance. Primary data from questionnaires were used. A total of 1000 observations were collected using a 5-point Likert scale method adopted to formulate the items. The questionnaire was tested to assess its trustworthiness regarding data collection. Partial least square structural equation modelling (PLS-SEM) was used to test the hypothesis. The overall results demonstrated the significance of CSR in terms of meeting customers’ expectations and maintaining banking performance. All CSR dimensions demonstrated a positive impact on customer expectations and Lebanese banking performance. Moreover, customer expectations proved to be a mediator between CSR and banking performance, although there was partial mediation between CSR and banking performance.
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Dixit, Avadhesh, and Himani Mishra. "A proposed framework for CSR implementation and impact assessment from organization and CSR beneficiary perspective." Corporate Governance and Sustainability Review 6, no. 3 (2022): 60–67. http://dx.doi.org/10.22495/cgsrv6i3p5.
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Though organizations make massive expenditures in corporate social responsibility (CSR) activities, they fail to gauge the social and economic impact on the beneficiaries (Barnett, Henriques, & Husted, 2020). This study aims to provide a comprehensive framework that enables CSR activity identification, implementation, and impact assessment for an organization, considering the perspectives of important stakeholders in the CSR activity. First, the paper reviews the research literature related to CSR and CSR impact assessment and proposes a framework that addresses the research gaps found in the literature. The five-step framework for CSR activity identification, implementation, and impact assessment infuses the stakeholder perspective. It identifies the broad parameters that can be used to assess the impact of the CSR activity. Suggested criteria entail qualitative and quantitative evaluation practices, thus ensuring holistic impact assessment (Drews, 2010; Weber, 2008). The framework will enable transparent reporting of CSR expenditure and ensure disclosure of the actual impact made by CSR at the ground level. The accountability in reporting through the framework will curb CSR washing and decoupling. The stakeholder perspective emphasizing CSR beneficiaries and the impact assessment parameters provide a novel way of implementing and assessing CSR activity
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León-Gómez, Ana, Jose Manuel Santos-Jaén, Daniel Ruiz-Palomo, and Mercedes Palacios-Manzano. "Disentangling the impact of ICT adoption on SMEs performance: the mediating roles of corpo-rate social responsibility and innovation." Oeconomia Copernicana 13, no. 3 (September 25, 2022): 831–66. http://dx.doi.org/10.24136/oc.2022.024.
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Research background: The literature on the effects of Information and Communication Technologies (ICT) on performance is extensive and shows a significant positive effect. Likewise, the use of ICT to facilitate and report on Corporate Social Responsibility (CSR) practices implemented by Small and Medium Enterprises (SMEs) contributes to improve business performance. Moreover, through innovative activities, firms also obtain competitive advantages that impact positively on their performance, even more so when they are impacted by CSR. For this reason, it is expected that the adoption of ICTs in companies through a CSR-oriented strategy will increase their impact on business performance. Purpose of the article: This article tries to examine how ICT affects SMEs? performance through CSR and innovation. Methods: We tested our hypotheses using a sample of 2,825 Spanish SMEs and by applying a Partial Least Squares Path Modeling (PLS-PM) with a double confirmatory and predictive purpose: to identify the causal relationships between latent variables, and to evaluate the ability of the model to make predictions for individual cases. Findings & value added: The results show that CSR-oriented ICT impacts innovation by changing strategies and business model in companies. Moreover, the implementation of CSR practices gave them competitive advantages to increase their performance. We highlight how innovation gives companies greater capacity to respond to changes in their environment and how innovation positively impacts the link between CSR and performance. Finally, our research makes two significant contributions to the literature by incorporating two sequential mediating effects into the model. On the one hand, the indirect effect of ICT on innovation through CSR. On the other hand, the indirect effect of CSR on SME performance through innovation.
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Feng, Penglan, and Cindy Sing-bik Ngai. "Doing More on the Corporate Sustainability Front: A Longitudinal Analysis of CSR Reporting of Global Fashion Companies." Sustainability 12, no. 6 (March 21, 2020): 2477. http://dx.doi.org/10.3390/su12062477.
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The fashion industry has been under the spotlight in recent years due to its negative social and environmental impacts. However, there is limited literature on how companies in the fashion industry communicate their corporate social responsibility (CSR) practices. This study aims to present a full picture of the paradigm of CSR reporting in the fashion industry by revealing the changes in CSR reporting practices and identifying the possible reasons behind the change. Content analysis was employed to investigate 12 global fashion companies’ 43 CSR reports from 2013 to 2016. Findings showed that more comprehensive CSR reporting was practiced in the fashion industry to meet stakeholders’ expectations. The reporting of 16 CSR issues experienced a rise. Labor and environmental issues were predominant in the reports while more attention was given to human rights, human development and training, and sustainable resource use. A growing use of a proactive approach in reporting environmental issues was also witnessed. This study is the first to offer insights into how global fashion corporations communicate their CSR practices via CSR reports and provides useful information about CSR strategies, practices and reporting in the fashion industry.
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Liew, Chee Yoong, and Bee Lian Song. "Consumers’ Perception on Organisational Corporate Social Responsibility Practices and its Implications on Consumer Attitude: Evidence from the Malaysian Telecommunication Industry." Journal of Management and Sustainability 7, no. 4 (November 5, 2017): 112. http://dx.doi.org/10.5539/jms.v7n4p112.
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This paper aims at investigating consumers’ perception on the Corporate Social Responsibility (CSR) practices of the telecommunication service companies in Malaysia, and its antecedent to consumer attitude. The local telecommunication service providers have emphasized on service quality, stakeholder value, corporate reputation, and innovation to achieve good business performance. However, little is known about the contribution of service quality, stakeholder value, corporate reputation, and innovation on the effectiveness of organisational CSR practices. Furthermore, lack of previous studies that have investigated the impact of organisational CSR practices on consumer attitude, particularly in the context of Malaysian telecommunication industry. With the adoption of structural equation modeling approach and survey method, a total of 360 samples comprising the prepaid and postpaid mobile consumers were obtained for this study. The results shown that consumers’ perception on service quality and stakeholder value had significant relationship with CSR practices. However, consumers’ perception on corporate reputation and innovation had no significant relationship with CSR practices. CSR practices was positively related to consumer attitude. In the theoretical implications, service quality and stakeholder value variables were found as important elements in the proponents of Strategic CSR Theory. In the managerial implications, this study recommended that the telecommunication service providers should highly focus on more effective planning and implementation of CSR practices through better integration of CSR in its core business functions and value chain system, diversification of CSR scope and stakeholders engagement.
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Witek-Crabb, Anna. "CSR Maturity in Polish Listed Companies: A Qualitative Diagnosis Based on a Progression Model." Sustainability 11, no. 6 (March 22, 2019): 1736. http://dx.doi.org/10.3390/su11061736.
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Transformation from a centrally planned economy to a market economy in 1989 created new challenges for the enterprises in Poland. Free market brought economic liberty, but also the need to take responsibility for the business’ impact on the environment. The last 20 years have brought intensive development of Corporate Social Responsibility (CSR) in Polish conditions: The institutional context supporting CSR has improved and so did the implementation of the CSR by the business. Intensive growth of CSR practices demands a reflection on the effectiveness of the implementation. This study’s contribution is a comprehensive diagnosis of CSR maturity of the enterprises in Poland using a conceptual CSR maturity model. The model is comprised of three perspectives: CSR process maturity, CSR formal maturity and CSR developmental maturity. CSR practices of 93 listed companies from nine industries were studied in 2016–2017. A qualitative content analysis of the enterprises websites was used as the method of study. The main finding was that the level of CSR practices of the enterprises in Poland is still rather low. Forty-seven percent of the enterprises implement incidental CSR, 30% tactical CSR and 23% apply strategic CSR. CSR maturity level is company size- and industry-dependent.
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Y. Lacey, Miriam, and Kevin Groves. "Talent management collides with corporate social responsibility: creation of inadvertent hypocrisy." Journal of Management Development 33, no. 4 (April 8, 2014): 399–409. http://dx.doi.org/10.1108/jmd-06-2012-0073.
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Purpose – The purpose of this paper is to reveal the unintended effects of talent management (TM) practices on employees excluded from high potential (HiPo) programs. Excluding the majority of employees from the numerous developmental benefits and privileges of HiPo programs runs contrary to the ideals of corporate social responsibility (CSR), an increasingly common espoused value of organizations. This paper discusses the inadvertent hypocrisy of organizations seeking to demonstrate CSR actions for their employees while simultaneously barring the vast majority of employees access to targeted development opportunities. While many organizations are proud of developing exemplary TM systems and executing effective CSR initiatives, further analysis suggests an inherent incompatibility between these approaches as commonly practiced. This paper concludes with a discussion of possible solutions to ameliorate the disconnect between exclusionary TM practices and CSR outcomes. Design/methodology/approach – Through the theoretical lens of organizational justice, the paper critically reviews relevant research on the impact of TM policies and practices on CSR initiatives. To spur further interest from scholars and practitioners, the paper offers responses to the following questions: What is the usual array of TM practices? What is the organization's social responsibility to its workforce at large and to individual employees? With resources devoted to developing HiPo talent, what is the organization's social responsibility to those in the ranks who have not been identified as HiPo? Findings – The critical review revealed that organizations seeking to simultaneously pursue TM best practices and CSR initiatives must tackle several fundamental issues, including expanding employee access to HiPo programs, enhancing the HiPo selection processes via greater emphasis on lead indicators of HiPo, and improving rater reliability across assessment tools. The paper concludes with practical suggestions to ameliorate the unintended consequences of disparate treatment of employees by creating a permeable boundary for broader employee inclusion in HiPo programs. Originality/value – The literature is remarkably deficient in research addressing the effects of TM practices on employees who are excluded from leadership development opportunities, and the resulting implications for CSR outcomes. Given the rapidly growing importance of CSR initiatives for many organizations, research on the impact of TM policies and practices is sorely needed. This paper addresses an important gap in the research literature on the unintended consequences of disparate treatment of employees and offers practical suggestions for more inclusive leadership development systems.
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ElGammal, Walid, Abdul-Nasser El-Kassar, and Leila Canaan Messarra. "Corporate ethics, governance and social responsibility in MENA countries." Management Decision 56, no. 1 (January 8, 2018): 273–91. http://dx.doi.org/10.1108/md-03-2017-0287.
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Purpose Studies show that corporate governance (CG) and corporate social responsibility (CSR) are driven by ethical practices. The relationships between corporate ethics, CG and CSR have been heavily studied indicating significant associations. The purpose of this paper is to examine the mediating role of CG on the relationship between ethics and CSR. Design/methodology/approach Data were collected through questionnaires from small to medium-sized enterprises (SMEs) in the Middle East and North Africa (MENA) countries. The results were analyzed using structural equation modeling. Findings The results indicate that ethical practices have positive impact on CG, and in turn CG has a positive impact on CSR. The results also reveal a mediating effect of CG on the relationship between ethics and CSR. Research limitations/implications The sample selected is based on two countries in the MENA region, Egypt and Lebanon. Only SMEs are considered. Practical implications The innovative capabilities of SMEs in developing and emerging economies could be enhanced through corporate ethical practices which guide management for more CSR engagement through good CG. Originality/value The study contributes to corporate ethics, CG and CSR literature by providing evidence from a significant region, with both developing and emerging economies, on the mediating role of CG on the relationship between ethics and CSR.
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Saxena, Ashish, and Ved Prakash Bansal. "CSR and Covid-19: Redefining the practices of CSR in context of Indian Industries." Journal of Business Management and Information Systems 7, no. 1 (July 14, 2020): 47–53. http://dx.doi.org/10.48001/jbmis.2020.0701005.
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This article is an endeavor to identify the impact of corona virus on CSR practices followed by the Indian companies and how this pandemic opens a new and innovative way of improving the CSR practices followed by the different companies. Every coin has two aspects and therefore we are in strong proposition that Covid-19 crisis along with its adverse and serious damages, also creates a opportunity for the business units to shift their traditional CSR practices towards the more genuine and authentic ways for serving the humanity in a more better and improved way. In our discussion, we outline, that how the earnings of business units are affected and how they are improving their ways of addressing the CSR practices and helping the government in the war against this virus. We end the paper with a identifying a number of potentially fruitful contributions made by the different units and celebrities of our country for fighting against this deadly virus.
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Taleb, Mona Abou. "CSR Monetary Accounting Impact Mechanism: A Conceptual Model." International Journal of Accounting and Financial Reporting 6, no. 2 (December 10, 2016): 395. http://dx.doi.org/10.5296/ijafr.v6i2.11002.
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Companies adopt non-comprehensive accounting approaches to optimise their decision-making and reporting using mainly quantitative CSR impacts with less emphasis on monetising qualitative descriptive and physical impacts, despite those aspects being of significant concern to stakeholders. Thus, the study is motivated by the need for current sustainability accounting practice to develop a model that incorporates a full range of CSR-decision drivers; financial, environmental, social in addition to involving corporate governance drivers for the first time in the literature into decision-making and accounting systems to develop a comprehensive monetary accounting mechanism. Based on the theoretical and conceptual analyses, the CSR monetary accounting impact mechanism model is developed to provide sustainable accounting practices with comprehensive monetary measurement for stakeholders and organisations.
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Chwiłkowska-Kubala, Anna, Szymon Cyfert, Kamila Malewska, Katarzyna Mierzejewska, and Witold Szumowski. "The Relationships among Social, Environmental, Economic CSR Practices and Digitalization in Polish Energy Companies." Energies 14, no. 22 (November 16, 2021): 7666. http://dx.doi.org/10.3390/en14227666.
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This paper explores relationships among CSR practices in the social, economic and environmental dimensions and digitization in the Polish energy companies. The study used the CATI method, and the data obtained from 110 companies was analyzed using a set of methods starting with correlation analysis, through regression analysis, including backward stepwise regression. Obtained results led to the formulation of SEM (Structural Equitation Modelling) model that has been tested. Results confirm the influence of social CSR practices on practices in economics and environmental CSR dimensions and on the level of digitalization. Research also suggests that there is essentially no significant impact of the size of the enterprise on the level of digitalization, as well as on any of the analyzed types of CSR practices.
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Fernández-Muiños, María, Kevin Money, Anastasiya Saraeva, Irene Garnelo-Gomez, and Luis Vázquez-Suárez. "Are the Sins of the Father the Sins of the Sons, but Not the Daughters? Exploring How Leadership Gender and Generation Impact the Corporate Social Responsibility of Franchise Firms." Sustainability 14, no. 14 (July 13, 2022): 8574. http://dx.doi.org/10.3390/su14148574.
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Emerging literature suggests that male leaders guide their companies more towards operations-related (OR) Corporate Social Responsibility (CSR) and female leaders lead their companies more towards non-operation-related (Non-OR) CSR activities. Nevertheless, very little research has considered intergenerational issues in CSR practices. This study explores this question in a context unexplored to date, the franchise industry. We apply multivariate analysis to explore differences between franchisor leaders. Our results reveal that successor leaders engage their companies more in normative CSR than founding leaders. Contrary to our expectations, they also encourage more instrumental CSR activities compared to the founders. We found that female leaders promote normative CSR practices to a greater extent than their male counterparts. However, gender differences in instrumental CSR were only present for the group of current leaders, where men outperformed women. When we delved into the analyses by looking at the influence of the gender of the previous founder, we found that female heirs engage their companies at the same levels of instrumental CSR as their male heir counterparts. Implications for CSR practices in franchise firms and directions for future research are discussed.