Dissertations / Theses on the topic 'Human-technology relationship'

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1

Brophy, Claire J. "Design for older users: The importance of the human-technology relationship." Thesis, Queensland University of Technology, 2018. https://eprints.qut.edu.au/116548/1/Claire_Brophy_Thesis.pdf.

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Age-related changes play a significant role in technology interactions. While interactions with technology are evolving rapidly, an understanding of the current generation of older people is not. This research advances existing knowledge by providing a deeper understanding of the complex relationship older people have with everyday technology. Adopting a person-centred approach, data collection involved questionnaires, interviews and concurrent verbal protocol. The significance of this research is its challenge to stereotypical assumptions of older technology users, and how 'older people' are defined, portrayed, and understood currently. This research presents new avenues for research and design for older people - perspectives that focus on the unique sociocultural factors of the post-war generation, and the significance of personal preferences and values.
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Piebalga, Alise. "How do developments in hybrid art affect the perception of the human-technology relationship?" Thesis, Cardiff Metropolitan University, 2016. http://hdl.handle.net/10369/9185.

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Debates in science and technology studies suggest that our understanding of the human–technology relationship is in crisis. There are those who argue that developments in prosthetics and human augmentation will benefit humanity. While others argue that such developments will lead us into technological oblivion. These discussions are not confined to the fields of science and technology. Artists make works that address the human–technology relationship, claiming that their artworks affect how audiences perceive it. But little research has been conducted into how such artworks affect the audience’s perceptions of the human–technology relationship. This research project focuses on ‘hybrid art’, which is defined by its transdisciplinary approach to making art that addresses the human–technology relationship. It surveys several notable hybrid artworks and describes the reported impact they have had on their audiences’ perceptions of the human–technology relationship. Many of these reports suggest that the audiences of these works experienced a blurring of the perceived boundary between the virtual and the real. This phenomenon has been further investigated in this research by studying audience responses to hybrid artworks created by the author. These artworks provided a case study for gathering and evaluating empirical data to test the hypothesis that hybrid artworks affect audience’s perceptions of the human–technology relationship. The data was gathered using a technique, which takes snapshots of an audience’s perceptions of the human–technology relationship before and after viewing a hybrid art installation. The study showed that in an overwhelming number of cases the artworks had affected the audience’s perceptions of the human–technology relationship. By revealing that hybrid artworks affect viewers’ perceptions of the human– technology relationship, the research suggests that artworks can play a significant role in shaping our understanding of the human–technology relationship, and perhaps what it means to be human.
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D'Mello, Zane. "Managing the IT relationship: A critical realist view of the small non government human service organisation experience." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2008. https://ro.ecu.edu.au/theses/200.

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There are approximately 700,000 non Government organisations in Australia employing approximately 936,000 people. Many of these can be classified as Non Government Human Service Organisations (NGHSOs). These organisations provide an array of services to people experiencing disadvantage. In the emerging information intensive climate, NGHSOs are increasingly under pressure to consider their own use of information technology (ID to underpin and transform traditional methods of service delivery, or risk becoming irrelevant to their clients and those that support them materially. This thesis argues that NGHSOs hove a critical role to play in addressing the so-called "digital divide" affecting their disadvantaged clients. It suggests a critical role for IT vendors in NGHSO IT management and examines this vendor role in diffusing new IT innovations. The thesis also highlights the multitude of impacting structures and policies that that influence NGHSO IT management practice.
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Khatri, Chhetri Surya Bahadur. "The Relationship between Human Capital and Economic Growth in Developing Countries : A Study and Analysis on Developing Countries." Thesis, Södertörns högskola, Institutionen för samhällsvetenskaper, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-34385.

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Abstract The purpose of the thesis has been to investigate the relation between human capital and economic growth in developing countries around the world. The main research question is how the human capital impact on the economic growth in developing countries during the period of 2010 -2015.The world is mainly divided into two major groups, which are Developed & Developing countries, as well as poor & rich countries. In this thesis mainly concern only developing and poor countries and their role of the economic growth. The key factors of economic growth are GDP/capita, per capita income, birth rate, death rate, population growth rate, life expectancy at birth, working age population, education, literacy rate and investment in technology. The world is populated day by day such has never been before. In the past history it look back to 123 years to increased from one billion to two billion from 1804 to 1927.Then, next billion took 33 years. The following two billions took 14 years and 13 years, respectively (Ray, Development Economics).             The data has been taken from the Developing countries around the world which is taken a cross sectional data set and data has been analysed with multiple liner regressions model with ordinary least squares (OLS). For this purpose which applied the difference tools & theory which are human capital and technology development, economic growth, norms, externalities and human social capital.   The previous studies is examined the most important factors of economic development that is economic growth and human capital investment. Similarly, the theoretical discussion is described the Solow model, human capital theory, technological progress, demographic transition and social capital. For examine the data is divided into two groups which are dependent and independent variables. Economic growth GDP/capita, GDP/capita growth rate are dependent variable and Ln. GDP initial, life expectancy at birth, population growth rate, education, working age population and investment in technology are independent variables.   This analysis shows the majority of the variables in the study have positive significant relation to the GDP/capita growth. This result furthermore support the developing countries provides insight on the world economic development status towards the independents variables.
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Emmens, Joanne. "The animal-human bond in the psychotherapy relationship a bridge towards enhanced relational capability : a dissertation submitted to Auckland University of Technology in partial fulfilment of the degree of Master of Health Science in Psychotherapy, Auckland University of Technology, 2007." Click here to access this resource online, 2007. http://hdl.handle.net/10292/657.

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Czienskowski, Lennart. "Speculating Relationships." Thesis, Malmö universitet, Fakulteten för kultur och samhälle (KS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-22669.

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In this thesis the idea of relationship-centered design is proposed based on a speculative design project which is grounded in an understanding of post-anthropocentrism. To facilitate post-anthropocentric human-artifact relationships, that don’t favor living actors over non-living actor, objects may appear to have a life-like agency based on needs and therefore must be empathized with which can be achieved through object characters. Through the discussion of materiality, object behaviors, and object characters, the philosophy of object-oriented ontology and the social-theory of actor-network theory are connected to concepts from interaction design and reveal that materiality, object characters, and object behaviors “meet” in the interaction of humans and artifacts. The phenomenological approach of the Research through Design methodology has shown how the applied methods, that were focussed on the perceived experience of the designer, helped to identify possible correlations of materiality, object behavior and object characters that might affect the human-artifact relationship. Further, the research identified possible implications of post-anthropocentric design, which suggests, that further investigation of how post-anthropocentrism as an approach to design might influence aspects as understandings of equality, consent, and consumption behavior which eventually might have an influence on socio-political structures.
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Skogby, Steinholtz Jakob. "An initial step towards design guidelines for invoice management in CRM." Thesis, Uppsala universitet, Institutionen för informatik och media, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-414730.

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The purpose of this study is to address uncertainty for the implementation of functionality concerning invoice management in the context of the customer relationship management (CRM) system Salesforce by providing design guidelines. It is a qualitative research project that follows a user-centered design (UCD) approach. Seven themes covering perceived difficulties were identified from a diverse set of stakeholders. The themes were analysed in a workshop where two Salesforce developers used their expert judgment to address the themes with liable design suggestions. This was followed by a heuristic evaluation session where an external Salesforce developer evaluated compressed versions of the design suggestions, leading to a concluding proposal of guidelines: 1) Comprehensive error handling and feedback, 2) Modular architecture, 3) Clarify systems relationship and provide detailed information, 4) Group similar functionality according to user role and provide direct feedback, 5) Understand user needs and utilize data graphics 6) Provide transparency for errors when possible, and 7) Provide traceable documentation based on functionality and workflows.
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Mullins, Daniel Austin. "The evolution of literacy : a cross-cultural account of literacy's emergence, spread, and relationship with human cooperation." Thesis, University of Oxford, 2014. http://ora.ox.ac.uk/objects/uuid:98d1f155-c96d-4ba0-ac36-c610d3d7454c.

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Social theorists have long argued that literacy is one of the principal causes and hallmark features of complex society. However, the relationship between literacy and social complexity remains poorly understood because the relevant data have not been assembled in a way that would allow competing hypotheses to be adjudicated. The project set out in this thesis provides a novel account of the multiple origins of literate behaviour around the globe, the principal mechanisms of its cultural transmission, and its relationship with the cultural evolution of large-group human cooperation and complex forms of socio-political organisation. A multi-method large-scale cross-cultural approach provided the data necessary to achieve these objectives. Evidence from the societies within which literate behaviour first emerged, and from a representative sample of ethnographically-attested societies worldwide (n=74), indicates that literate behaviour emerged through the routinization of rituals and pre-literate sign systems, eventually spreading more widely through classical religions. Cross-cultural evidence also suggests that literacy assumed a wide variety of forms and socio-political functions, particularly in large, complex groups, extending evolved psychological mechanisms for cooperation, which include reciprocity, reputation formation and maintenance systems, social norms and norm enforcement systems, and group identification. Finally, the results of a cross-cultural historical survey of first-generation states (n=10) reveal that simple models assuming single cause-and-effect relationships between literacy and complex forms of socio-political organisation must be rejected. Instead, literacy and first-generation state-level polities appear to have interacted in a complex positive feedback loop. This thesis contributes to the wider goal of transforming social and cultural anthropology into a cumulative and rapid-discovery science.
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Do, Hyung Lee. "The influence of strategic orientations on business performance and mediating role of entrepreneurial orientation relationship among technology, market orientations and business performance in Korean technology intensive SMEs." Thesis, University of Portsmouth, 2011. https://researchportal.port.ac.uk/portal/en/theses/the-influence-of-strategic-orientations-on-business-performance-and-mediating-role-of-entrepreneurial-orientation-relationship-among-technology-market-orientations-and-business-performance-in-korean-technology-intensive-smes(e7e14ccc-bff6-450c-af1d-1f25af61cc3a).html.

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Few can surely doubt that Korean industry and the Korean economy is now competing on the world stage and winning. Whether its Samsung Electronics or Kia automobiles, in terms of technology intensive industries, the Korean rise to the top of the class has been impressive. While the large conglomerates or chaebol have been successful the Korean SME sector has not. The Korean government is aware of this situation and has introduced a range of measures to address this entrepreneurship and small firm weakness. One of these schemes is the Inno-biz certification programme. This paper examines entrepreneurship within the SME sector in South Korea and investigates the strategic orientation of innovative small firms. It presents the findings from a survey of 426 firms in Korea that have been registered with the Inno-biz certification programme. This Ph.D research project investigates the characteristics of Korean technology intensive small companies. In particular it investigates the relationships among technology orientation, market orientation, entrepreneurial orientation and business performance in the South Korean context. The empirical findings of this research suggest that the appropriate interrelationship actively provide an organisation with the ability to achieve and maintain competitive advantage. Market and technology orientations do not directly affect business performances. However, it turns out that market and technology orientations can positively affect business performances but only through entrepreneurial orientation. The implication here is that for Korean technology intensive small firms, market and technology orientations can improve business performance only when it is combined with entrepreneurial orientation. The research contributes to our understanding of how SMEs can improve their business performance (Hakala, 2010). It shows that to achieve and maintain a positive business performance, it is vital that a firm is able to possess an organizational structure that integrates and incorporates all three of these areas into a coordinated framework that allows innovative activities to take advantage of the benefits that all three of these orientations allow. It is hoped that this research and the findings stemming from it can aid future research into the area of improving managerial practices, and to open the door to further research that looks further into these three constructs and the respective interrelationships that exist between them.
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Inagnibomoua, Kader Kane. "L'essor des nouvelles technologies de l'information et de la communication au Gabon : quelles incidences perçues sur l'organisation du travail et la santé des employés?" Thesis, Paris 10, 2016. http://www.theses.fr/2016PA100031/document.

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Ce travail de doctorat se propose d’évaluer les conséquences de l’intégration des nouvelles technologies de l’information et de la communication (NTIC) dans le monde du travail gabonais, tant sur le plan organisationnel que de celui de la santé des employés. Plus précisément, l’objectif de la présente thèse se décline en trois points. Le premier point s’intéresse aux facteurs susceptibles de faciliter l’usage des NTIC par les employés. Le second point évalue les modifications engendrées par l’usage des NTIC dans l’organisation du travail des employés. Enfin, le dernier point apprécie l’impact des NTIC sur la santé physique et psychologique des employés. Une enquête par questionnaire a été menée auprès d’un échantillon de 136 employés travaillant dans le secteur bancaire au Gabon. L’outil élaboré se structure en quatre parties : (A) une partie signalétique cernant les variables sociodémographiques (âge, sexe, situation matrimoniale) et socio organisationnelles (ancienneté, durée et fréquence journalière d’utilisation des NTIC) ; (B) l’échelle de Brangier et Hammes (2007) qui mesure la relation homme-travail-organisation à partir du modèle de la symbiose ; (C) un questionnaire de 30 items conçu pour les besoins de la recherche et s’appuyant sur l’analyse de contenu thématique catégorielle des discours recueillis auprès d’employés gabonais évoquant leur travail au quotidien. Il porte sur l’influence des NTIC sur l’organisation du travail (efficacité travail, pratiques communicationnelles, autonomie, surcharge informationnelle et isolement professionnel) ; (D) un questionnaire conçu de la même manière que le précédent explorent les liens perçus entre les NTIC et la santé au travail (troubles physiques, stress professionnel et bien-être psychologique au travail). Globalement, les résultats obtenus indiquent que les liens que les employés gabonais entretiennent avec les NTIC sont étroitement corrélés à l’usage qu’ils en font. Cependant, ils ne pointent aucun lien entre l’usage des NTIC dans les entreprises gabonaises et l’organisation du travail. Par ailleurs, ces résultats montrent que les NTIC sont perçues comme à l’origine de troubles de la santé physique (notamment les troubles-musculo-squelettiques) et psychologique (notamment stress professionnel) mais également d’un certain bien-être psychologique (notamment en lien avec l’ambiance au travail et l’implication au travail/accomplissement de soi). Enfin, notre travail fait émerger deux médiations : les technologies de partage (vs les technologies d’assistance) constituent un médiateur total de la relation entre la perception de symbiose homme-travail-organisation et la survenue perçue de TMS (vs dépression). Notre travail de recherche a ainsi une dimension appliquée à court terme mais laisse également entrevoir des pistes de recherches futures visant à améliorer à moyen terme l’intégration et le développement des NTIC au Gabon
This doctoral thesis aims to assess the consequences of the integration of the new information technology and communication media (NITC) on the workforce in Gabon, concerning both the organisational field and the field of workforce health. More precisely, the objective of the current thesis focuses on three aspects. The first aspect concerns the factors which are bound to facilitate the use of NITC by the employees. The second aspect assesses the changes triggered by the use of NITC in the organisation of the employees’ work. Last but not least, the last aspect assesses the impact of NITC on the physical and psychological health of the employees. A questionnaire was applied on a sample of 136 employees who worked in the banking system in Gabon. The designed tool is structured in four parts: (A) an identification part comprising the socio-demographic variables (age, sex, marital status) and the socio-organisational ones (seniority, daily length of use and frequency of use of the NITC); (B) the Brangier and Hammes scale (2007), which measures the relation man-work-organisation starting from the model of symbiosis; (C) a 30-item questionnaire designed according to the research needs, based on the analysis of the categorial-thematic content of the discourses provided by employees in Gabon while describing their daily work routine. It focuses on the influence of NITC on the organisation of work (efficiency in work, communication practises, autonomy, information overload and professional isolation); (D) a questionnaire built in the same manner as the previous one, exploring the perceived connections between NITC and health at the workplace (physical issues, professional stress and professional well-being at work). Globally, the obtained results show that the connections that the employees in Gabon have with the NITC are strongly correlated with the way in which they use them. However, they do not indicate any connection between the use of NITC inside the organisations in Gabon and the organisation of work. Moreover, these results show that on the one hand the NITC are perceived as the source of physical health issues (particularly musculoskeletal issues) and psychological issues (particularly professional stress), but on the other hand they are also perceived as causing a certain psychological well-being (particularly when it comes to the working environment and the involvement in work/self-accomplishment). Finally, our work highlights two mediations: the sharing technologies (vs. assistive technologies) constitute a total mediator of the relation between the perception of the symbiosis between man-work-organisation and the perceived occurrence of the TMS (vs. depression). Our research also has an applicative dimension on short-term, but it opens the gate towards future research patterns aiming to improve the integration and development of NITC in Gabon on mid-term
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Hawkins, Roxanne D. "Psychological factors underpinning child-animal relationships and preventing animal cruelty." Thesis, University of Edinburgh, 2018. http://hdl.handle.net/1842/31500.

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Despite a growing increase in popularity of human-animal interaction research, there remains a lack of understanding of the reasons why children are cruel to animals and whether early intervention is effective in preventing cruelty and neglect. The aims of this thesis were to deepen our understanding of the psychology of child-animal interactions, and to test whether targeted educational interventions improve the mechanisms which underlie these interactions. A review of the literature found that current research is heavily biased towards the positive impact of animals, identifying a need for more research into the complex web of psychological factors that impact these relationships. The systematic review included in this thesis provides the first narrative meta-synthesis of empirical research on the psychological risk factors for childhood animal cruelty and highlights a decrease in publications over more recent years, as well as a lack of high quality research. Studies have largely overlooked the fact that most cruelty in childhood is unmotivated and accidental and so further research is essential to understand how to prevent different types of childhood animal cruelty. Three studies investigated the fundamental mechanisms that underlie child-animal interactions, focusing on attachment to pets, beliefs about animal minds, and attitudes towards animal cruelty. These studies highlighted the importance of teaching children about animal sentience through education, and that educational interventions should focus on preventing unmotivated cruelty and neglect in the general population. Animal welfare education aims to promote positive relationships between children and animals, thus preventing cruelty. However, few scientific evaluations of these programs exist. This thesis evaluates a cruelty prevention education programme, 'Prevention through Education', developed by the Scottish Society for the Prevention of Cruelty to Animals. Knowledge, attachment to pets, attitudes towards animals, attitudes towards animal cruelty, compassion towards animals, reported humane behaviour, and beliefs about animal minds were assessed at pre-test, post-test, and delayed post-test using a self-report questionnaire, comparing test schools to control schools. The questionnaire was administered to 1,217 Scottish children aged 6 to 13 years. The results found that cognitive factors were influenced by the intervention, but affective factors were more resistant to change. A novel cruelty prevention iPad game that was theoretically driven and evidence based, was designed, developed and evaluated. The evaluation involved a pre-test, post-test, test-control design using a self-report questionnaire with 184 primary-school children in Scotland, UK. The results indicated a positive impact of the game on increasing knowledge about animal welfare needs and appropriate and safe behaviour towards pets, increasing children's beliefs about pet minds, and decreasing acceptance of cruelty to pets. The intervention had no impact on compassion. This study demonstrates the potential of developing interactive iPad games to promote cognitive dimensions of positive child-animal interactions. This thesis highlights the importance of evidence-based animal welfare education for early prevention of animal cruelty, and the potential of computer game-based learning to promote positive child-animal interactions. This thesis further addresses major gaps in psychological research and deepens our understanding of how to prevent animal cruelty and neglect. The findings have implications for practice and policy and will impact upon the educational strategies of organisations wishing to develop early prevention strategies.
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Barnes, Katherine Rachel, and n/a. "Reconstructive Strategies for Artists Engaging With ecology: An Examination of the Relationship Between Culture, Nature and Technology in Ecological Art." Griffith University. Queensland College of Art, 2005. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20061011.150154.

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With the rise in industrial capitalism during the 20th Century, artists increasingly focused on the threat of a disappearing natural world. In the high technology era of the late 20th Century, artists whose practice is termed 'ecological' based their work around new understandings of the relationship between nature and culture, fundamentally underpinned by a shift toward evolutionary, systems-theoretical perspectives from those of conquest and exploitation. Now, at the dawn of the 21st Century, the information era has brought into intersection the discourses of information technologies, quantum physics, and biological science, awakening artists to the challenge of engaging with ecology as the primary subject of their practice. The doctoral project that is the subject of this exegesis focuses critical attention on our scientific and aesthetic understandings of water - a crucial symbolic element of global import in survival. It explores the representation of water in and through art practice that is informed by political ecological awareness and new (digital) technologies. My practice exploits the potential of recent digital technologies to create experiences that aim to encourage a more ecologically sustainable human engagement with nature through this focus on water. This exegesis describes and locates the creative work within an ongoing discourse in contemporary culture that actively seeks to re-establish and redefine the relationship between culture and nature.
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Stewart, Michael Clark. "CoListen." Diss., Virginia Tech, 2018. http://hdl.handle.net/10919/85052.

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Humans need to feel connected to one another. With each new technology we create and re-create ways to connect with others we care about. Thanks to the ubiquity of powerful mobile technology in certain parts of the world, we have nearly immediate access to those remote others. Despite these advances our shared experiences are diminishing, and the ways we most often connect with our remote framily members seem to be superficial and at the expense of more meaningful interaction with collocated family members. People are not likely to give up the convenience and entertainment afforded by their mobile technology, but might those same technologies be capable of supporting interactions that help the users be the selves they wish they were, rather than the consumers their technologies were designed to support? To investigate the space of technological support for people's feelings of togetherness I conducted three studies. The first study was a diary study over 14 days where I asked about the current practices of middle schoolers for communicating with friends out side of school and for listening to music. In the second study, I conducted a design charrette where participants designed a technology to support co-listening, and then tried my first prototype. CoListen is a streaming music player that supports a listener in listening to the same music at the same time as a friend or family member. CoListen is designed with the explicit intent of requiring as little of the listener's attention as possible. In the third study, I deployed Colisten v1.0 in the wild and conducted a 14-day diary study asking participants about their experiences. I found that many of the participants from my target population listen to music and communicate with their friends, and that phatic communication (as opposed to goal-oriented communication) was prominent. I also found participants to be interested in the idea of technology to support co-listening and intrigued by how few little the barrier to co-listening can be, and how little attention is required. In study 3 I found that people enjoyed the experience of remote co-listening and did listen to music as a background activity. Many participatns reported feeling more together with their framily members with whom they co-listened.
Ph. D.
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McMillen, Brooke. "Embryo Adoption: Implications of Personhood, Marriage, and Parenthood." Thesis, Connect to resource online, 2008. http://hdl.handle.net/1805/1613.

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Thesis (M.A.)--Indiana University, 2008.
Department of Philosophy, Indiana University-Purdue University Indianapolis (IUPUI). Advisor(s): Peggy Zeglin Brand, Jason T. Eberl, Michael B. Burke. Includes vitae. Includes bibliographical references (leaves 79-84).
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Harper, Jocelyn R. ""Please do not lean on the computer it has feelings too" the relationships transferred by humans to technology /." Access electronically, 2007. http://www.library.uow.edu.au/adt-NWU/public/adt-NWU20080904.120259/index.html.

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Rahman, Nahian. "Creating a Sense of Presence in Remote Relationships : A concept of Calm Ambient artifact." Thesis, Linnéuniversitetet, Institutionen för skog och träteknik (SOT), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-101721.

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Loneliness is a growing social problem that affects people from different age groups. Studies have shown that loneliness is prevalent more in young adults and the elderly demographic. Loneliness can pose serious health issues like cognitive malfunction, heart disease, stroke, depression, etc. People who stay alone from friends and family tend to feel lonelier. Conventional communication tools like a phone or video calls or using social media applications can help the users connect with people but also have adverse effects. As a result of this, the potential of an alternative nonverbal mode of communication needs to be explored. The research aims to understand individuals' behavior, traits, and hidden needs when it comes to loneliness. The purpose is to suggest an alternative way of communication that creates a sense of presence and ensures mental well for the people living alone and suffer from emotional loneliness. The concept of Calm and ambient technology has been explored in this thesis as an alternative means of communication. Users’ needs were gathered from eight semi-structured interviews, and two stakeholders were identified. Over forty ideas were generated from brainstorming. The ideas were sent to twenty individuals through snowballing. The response from them was analyzed and narrowed down by using concept screening and concept scoring. The final concept was a device called ‘One home lamp.’ The device uses light to show the presence of remote family members or loved ones to a person living alone. This concept product was then evaluated through ‘Mankoff’s heuristics’ to see its credibility as a calm ambient artifact.
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Mydlarz, C. A. "Application of mobile and Internet technologies for the investigation of human relationships with soundscapes." Thesis, University of Salford, 2013. http://usir.salford.ac.uk/29411/.

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This thesis presents a methodology for soundscape research, utilising consumer mobile and internet technologies. This has been used to gather objective environmental data, as well as subjective data from participants in-situ. A total of 323 untrained members of the public have submitted soundscape recordings from around the world. For the first time, participant choice has been factored into soundscape research, where members of the public decide which sound environments are investigated. Human relationships with their sound environments have been investigated, with a number of findings corresponding with those of other studies utilising entirely different methodologies. In addition, a number of new findings have been made to contribute to the field. The two extracted subjective principal components of ’Appreciation’ and ’Dynamics’ has shown a solid validation of the project’s methodology, due to their similarities with a number of other studies utilising different techniques of data retrieval. The distinctive groupings of the different soundscape types within this factor space defined by the extracted components reveals the perceptual differences between the soundscape categories: urban, rural, urban public space and urban park. The activity a person is involved in while making their submission has shown to be influential in soundscape appraisal, with relaxation and recreation situations resulting in increased soundscape appreciation. The reasons behind a soundscape submission have revealed significant differences in subjective response. The positive interpretation of the term soundscape has resulted in a majority of positive reasons for participation. Soundscapes that arise from a participant’s daily routine are generally less appreciated than soundscapes containing a particular sound source focus. The highest levels of appreciation were observed in soundscapes whose focus is on a specific activity that the participant is involved in. The interest that a participant has on their soundscape is seen to result in raised levels of appreciation.
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Ogan, Amy. "Supporting Learner Social Relationships with Enculturated Pedagogal Agents." Research Showcase @ CMU, 2011. http://repository.cmu.edu/dissertations/60.

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Embodied conversational agents put a “human” touch on intelligent tutoring systems by using conversation to support learning. When considering instruction in interpersonal domains, such as intercultural negotiation, the development of an interpersonal relationship with one’s pedagogical agent may play a significant role in learning. However, there is conflicting evidence in the literature both regarding the ability of agents to cultivate social relationships with humans, and their effect on learning. In this dissertation, I present a model of social dialog designed to affect learners’ interpersonal relations with virtual agents, a development process for creating social dialog, and empirical studies showing that this dialog has significant effects on learners’ perceptions of the agents and negotiation performance. In early work, I explicitly prompted learners to have social goals for the interaction. I found that while students who reported social goals for interacting with the agents had significantly higher learning gains, explicit prompting was not effective at inducing these goals. I thus focused on implicit influence of learner goals, developing a model of social instructional dialog (SID) that integrates conversational strategies that are theorized to produce interpersonal effects on relationships. In two subsequent studies, an agent with the SID model engendered greater feelings of entitativity, shared perspective, and trust, suggesting that the model improved learner social relationships with the agent. Importantly, these effects transferred to other agents encountered later in the environment. The social dialog condition also made fewer errors and achieved more negotiation objectives in a subsequent negotiation than a control group, evidence that the improved social relationship lead to better negotiation performance. These findings regarding interpersonal relationships with agents contribute to the literature on learner-agent interactions, and can guide the future development of agents in social environments.
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Branham, Stacy Marie. "Designing Technologies for Empathic Communication." Diss., Virginia Tech, 2014. http://hdl.handle.net/10919/51750.

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If you have ever used your phone while on a date to send a text message, or snapped a picture with a friend to upload to Facebook, or cut a sentence down to 140 characters to broadcast on Twitter, you may agree with some leading Social Scientists that technology is changing the way we relate with one another. Our interactions through technology seem to be getting increasingly short with less sophisticated language. More and more, our thoughts are broadcast to everyone instead of intended for someone special. Yet, there is something profoundly human and central to our development that is neglected in these interchanges. Close human relationships---with families, significant others, friends---need complex, intimate, ongoing conversations in order to create and maintain empathic connectivity. In these types of conversations, individuals become part of one another, defined by each other. Together, they change, they grow, they find meaning in life. This is, in essence, what I call Empathic Communication. Until now, this concern has been largely neglected in the field of Human-Computer Interaction, a community of researchers and technology designers who are arguably best positioned to address it. To suggest one path forward, in this dissertation I raise the question of whether computer technologies can become brokers of Empathic Communication between people who care about each other, with a specific focus on intimate partners. How can we conceptualize Empathic Communication, how can we build tools that support it, and how do we know if we have succeeded? I address these questions by creating a simplified model of the therapeutic process of intimate reconnection, or the 4Rs framework---Repattern, Reflect, Restory, Reconnect. Using the 4Rs framework as an ideation tool, I designed and field-tested a technology concept for a dyadic journaling application, Diary Built for Two, that might help romantic partners reconnect through deep communication. Using the 4Rs framework as an evaluation tool, I found that Diary Built for Two enabled more intimate, more thoughtful, more Empathic Communication that changed the way partners saw themselves, one another, and their relationship. Unexpectedly, I found that research interviews I conducted with intimate partners had the same type of therapeutic effect. Simply asking partners questions about their relationship caused them to reflect on and change their understandings of their relationship and each other. To guide other researchers and designers of Empathic Communication Technologies (ECTs), I present a set of specific outcomes of my study. First, I present Symmetric and Asymmetric interface profiles, which identify new human-technology configurations that may better support deep communication---for example, having one shared device between two people, as opposed to one separate device for each. I also share some of the ways in which research interviews may positively and negatively affect study participants towards reconsidering current informed consent practices. Both of these findings showcase the utility of selectively conceptualizing our technology designs as well as our research methods as therapeutic interventions; when we apply the therapy metaphor, new design and research opportunities become apparent.
Ph. D.
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20

Stamfjord, Niclas, and Mats Thunell. "RAMVERK FÖR EFFEKTIV KUNDSUPPORT : Utifrån ITIL, CRM och supporthantering på mjukvaruföretaget Medius AB." Thesis, Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-52260.

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The goal of customer support is to help clients achieve maximum value in their services and products. Customer support is the public face of a company, which means that it is important to give the customer a positive experience and live up to customer expectations. Efficient customer support has become more important and studies show that customers who leave a company do so because of poor service. Customers' growing demands for higher quality and easier access to services means that companies must recognize the need to satisfy each customer. It is important that each customer receives the attention required and that customer needs are met quickly and flawlessly. The primary objective for an efficient customer support is to provide quick answers and solutions to achieve customer satisfaction. This master thesis aims to examine how the support and case management process can be improved for smaller software companies with customer support. The thesis deals with four issues: how should the support process be designed in smaller software companies, which important aspects must be considered in the support-handling process, how can a case management system contribute to a better customer support and what is the customer role in the management process. Case company for this thesis has been Medius in Linköping, which is a provider of process-related IT support. Interviews have been conducted with both employees at Medius and customers to Medius. The thesis has resulted in a framework and a recommendation for how efficient customer support should be handled in a small software company. To obtain an efficient customer support it is important that the client knows how the customer support should be contacted and what information is required. It should be possible for the customer to contact the customer support through multiple communication channels. The customer support has to work efficiently internally. It is important to prioritize, escalate and document tasks. Between the customer support and the customer, it is beneficial to have a satisfactory communication with regular feedback. Ultimately, it is also important to regularly measure and evaluate the customer support service in order to maintain efficient customer support. A case management system that supports the business is required for the customer support. The case management system is needed to solve problems faster and to provide the support with an overview of the business. A case management system also acts as a knowledge database with relevant information. This thesis work has combined existing frameworks and theories about customer support. This has been supplemented with interviews in order to adapt the framework to smaller software companies. An efficient customer support is achieved by using the authors' framework and recommendations.
Målet med kundsupport är att hjälpa sina kunder uppnå maximalt värde i deras tjänster och produkter. Kundsupporten är ett företags ansikte utåt, vilket innebär att det är viktigt att ge kunden en positiv upplevelse och leva upp till kundens förväntningar. Effektiv kundsupport har blivit allt viktigare och studier visar att de kunder som lämnar företag gör det på grund av dålig service. Kundernas ökade krav på högre kvalité och enklare tillgång till service har lett till att företag måste inse vikten av att tillfredställa varje enskild kund. Det är viktigt att varje enskild kund erhåller den uppmärksamhet som krävs och att kundens behov tillgodoses snabbt och felfritt. Det primära för en effektiv kundsupport är att ge snabba svar och lösningar för att uppnå kundnöjdhet. Det här examensarbetet syftar till att undersöka hur support- och ärendehanteringsprocessen kan förbättras för mindre mjukvaruföretag med kundsupport. Examensarbetet behandlar fyra frågeställningar: hur bör supportprocessen utformas i ett mindre mjukvaruföretag, vilka viktiga aspekter ska beaktas i supporthanteringsprocessen, betydelsen av ett ärendehanteringssystem samt kundens roll i supporthanteringsprocessen.   Fallföretaget för det här examensarbetet har varit Medius i Linköping som är en leverantör av processrelaterat IT-stöd. Intervjuer har genomförts med såväl anställda på Medius som kunder till Medius. Examensarbetet har resulterat i ett ramverk samt en rekommendation för hur effektiv kundsupport ska hanteras i ett mindre mjukvaruföretag. För att kundsupporten i ett mindre mjukvaruföretag ska fungera effektivt krävs att kunden vet hur kundsupporten ska kontaktas och vilken information som ska tillhandahållas. Det ska vara möjligt för kunden att kontakta kundsupporten via flera olika kommunikationskanaler. Kundsupporten ska i sin tur fungera effektivt internt. Det är viktigt att prioritera, eskalera och dokumentera ärenden på ett korrekt sätt. Mellan kundsupporten och kunden ska det finnas en tillfredställande kommunikation med regelbunden återkoppling. I slutändan är det viktigt att regelbundet mäta och utvärdera kundsupportens servicenivåer för att kunna upprätthålla en effektiv kundsupport. För att kundsupporten ska kunna fungera effektiv internt krävs ett ärendehanteringssystem som stödjer verksamheten. Ett ärendehanteringssystems behövs för att kunna lösa problem snabbare och för att ge supporten en överblick över verksamheten. Ärendehanteringssystemet fungerar också som en kunskapsdatabas med relevant information. Det här examensarbetet har kombinerat befintliga ramverk och teorier kring kundsupport. Detta har kompletterats med intervjuer för att anpassa ramverket till det mindre mjukvaruföretaget. Genom att använda författarnas ramverk och rekommendationer kommer en effektiv kundsupport att erhållas.
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21

Roberts, Kristopher. "your little voice: An autoethnographic narrative on philosophy, technology, relationships, and the arts." The Ohio State University, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=osu1525293031814062.

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22

Wei, Maggie, and 魏碧緯. "Human Technology? An Exploration of the Relationship between Consumer Technology Readiness Index and Customer Perceived Value." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/72407613196196758688.

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碩士
國立彰化師範大學
行銷與流通管理研究所
97
Technology advances with time and infuses into service process rapidly. It changes traditional nature of service encounter of low-tech, high-tech. However, technology-based services are usually nonexistent new phenomenon previously, and are often highly innovative. As a result, customers feel frustrated in dealing with them. Furthermore, customer perceived values is a critical antecedent variable to decide the customer loyalty. Many related researches focus on the trading-off between price and value of tangible product or service quality offering by personnel. Therefore, this research would like to explore the relationship between consumer technology readiness and customer perceived value, also investigate different technology readiness segments whether differ in the customer perceived value. The study uses the passengers of Taiwan High Speed Rail as the sample. The valid questionnaires are 548. After the analysis of Structural Equation Modeling, the result revealed: (1)consumer’ technology readiness has significantly positive influence on customer perceived value; (2) Optimism and Insecurity have the most impact to the technology readiness; (3)In-use and security value are effected by technology readiness the most; (4)Different technology readiness segments differ in customer perceived value.
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23

"Relationship between the use of Information Technology (IT) and performances of Human Resources Management (HRM)." ALLIANT INTERNATIONAL UNIVERSITY, SAN DIEGO, 2008. http://pqdtopen.proquest.com/#viewpdf?dispub=3308932.

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24

Liao, Hsien-Li, and 廖先立. "The Relationship Between Human Resources Development and Technology Transfer of Foreign Direct Investment in Malaysia." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/98428230598345100413.

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碩士
淡江大學
東南亞研究所碩士班
97
Foreign direct investment(FDI) in developing countries has always been a profitable tool for economic and industrial development as well as in Malaysia. However the Malaysia can not get a certain extent on effectiveness of technology transfer such as other emerging East Asian countries that using the same investment in the past, to come to the fore of different industries. Literature over the past pointed out that foreign technique which can not transfer to local area is due to the problem of inadequate human resources in Malaysia. Therefore, this study will being with explore the impact of foreign direct investment to Malaysia industries, and to go a step further about how foreign direct investment exactly help the growth of labor technique. In addition, here will also show the possibility of technology transfer by the fact of foreign direct investment in Malaysia, and discuss how its benefit the technology transfer when human resources and developments be expanded. Eventually, social problem which about income distribution will be find out in this research as well. From a view of technology development, this study discovered that technique limitation of specific investment in Malaysia from foreign investors is unfavorable to expand the industries. Although Malaysia has already make a significant progress of manpower cultivation and research and development, the substance effects of technology transfer is still need to be verified, and some of the problems such as income distribution might also depends on effective policies by Malaysia government.
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25

Shih, Yi-Hong, and 石億鴻. "A Study the Relationship between Measuring Human Resource Values & Information Technology Application in Account Field." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/33605745175675171695.

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碩士
國立雲林科技大學
企業管理系碩士班
97
The purpose of this study is to explore the cause of early theory development stagnation and later development directions of Information Management by doing analysis with cross-table to compare the theories of Human Resource Accounting, Intellectual Capital, and Balanced Scorecard with the development and application of Information Technology. For specialized research on Fuzzy and Neutral network, the main research directions will no longer be focused on speed and storage capacity. The research method of this study is document analysis. The researcher analyzes the study finding by comparing the following two main parts which include the situation of early theory development from foreign document and periodical and the present characteristic of information technology. From the results of this study, there were two main reasons that caused early theory development stagnation. First, theory requirements can not be reached due to development of information technology. Second, the theory still has room for improvement. Finally, the significance of management part has a new point of view for those future enterprises. For Account Department, in addition to making financial statement, it is also required that sending part of accountants and IS professionals to do the research on developing invisible assets system for the purpose to help enterprises with invisible assets issues.
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26

Huang, Cheng-Chih, and 黃政致. "The Relation Between High Technology Human Capital And Organizational Performance:The Mediating Effect of Structural Capital And Relationship Capital." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/90358856473831525107.

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碩士
淡江大學
企業管理學系碩士班
97
Due to the economic environment changes rapidly, it is difficult to operate for high technology industry in the globalization. How to promote management efficient to create organization value becomes an important topic. In Taiwan, the traditional economic focused on capital, labor and land; however, it turns to knowledge orientation gradually. Therefore, the intellectual capital becomes the essential resource. Hence, the corporation should invest in intellectual capital to create product with highly value. The literature review was divided into three parts in this research: human capital, structural capital and relationship capital, respectively. This study takes the high technology industry as the major research scope and attempts to explore the influence of human capital, structural capital, and relationship capital on organizational performance. The research also investigates if structural capital and relationship capital may play a mediating role on the associations between human capital and organizational performance. This study selects high technology firms as research samples. It adopts convenience sampling and uses descriptive statistics, reliability analysis, validity analysis, factor analysis and regressions. The major findings are as follows: (1) intellectual capital (including human capital, structural capital, and relationship capital) has positive impacts on organizational performance. (2) human capital has positive impacts on structural capital and relationship capital. (3) structural capital and relationship capital may play a mediating role on the relationships between human capital and organizational performance. The effects of the independent variable are reduced (for partial mediation) or not significant at all (for complete mediation).
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27

Chen, Shu-I., and 陳樞燡. "The Relationship between Human Capital, Organizational Commitment and Work Performance: A Study of the Technology Industry in Taiwan." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/t6a7xs.

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碩士
國立政治大學
國家發展研究所
107
Abstract The purpose of this study is to investigate the relationship between human capital, organizational commitment and work performance. The development of human capital is very crucial regarding the organization and the nation. If the organization possesses high human capital, it will have more competitive advantages, which also apply to the nation. Nonetheless, the organization must consider the turnover rate, which means the organizational commitment is another important factor to be noticed. Therefore, if this study can prove that human capital and organizational commitment have positive correlation with work performance, that will aid decision making. The study collects data from the technology industry in Taiwan. A total of 450 questionnaires were collected. Among those collected questionnaires, 425 were valid and quantitative method was applied. The analytical results show that there is a positive relationship between human capital and work performance, and between organizational commitment and work performance. Besides, organizational commitment has a mediating effect on the relationship between human capital and work performance.
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28

Wang, Yu-Chiang, and 王玉強. "Customer Relationship Management and Human Resource Capability in Taiwan’s Bank Service Environment: Evaluating the Role of Information Technology Applications." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/10873136346415473842.

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碩士
樹德科技大學
經營管理研究所
102
Customer Relationship Management (CRM) and Human Resource (HR) capability have significantly impacted on most organizations and each has been widely researched. However, there is little well-founded empirical research on the relationship between the two, particularly on the way in which CRM is influenced by Information Technology (IT) application. The main purpose of this study is to explain the impact of the HR capability of sales personnel and IT application, and their interconnected effects on the development of CRM performance in a bank service environment. A total of 323/637 questionnaires were collected from the marketing sales personnel and customers at five large banks in Taiwan. Based on the empirics of five banks which have applied the e-CRM system to their customer service operations, the empirical analysis was carried out. A multiple regression approach was used to obtain significant results. The new insights expand our understanding of the influence of the elements of HR and IT on the main, mediating, moderating, complementarity, and interaction effects. The insights from the new findings are important to CRM performance, which needs to build successful HR capability associations with IT applications in order to keep pace with the demands for today’s ever-changing relationship marketing.
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29

Wu, Tung-Yin, and 吳東應. "The Study for the Relationship among the Board Composition、Human Capital and Disclosure—An Empirical Study on Taiwan High-technology Industries." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/07655226897688656724.

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碩士
國立中正大學
企業管理所
95
In the past , Disclosure emphansized the financial reporting information , but now , the principles of Disclosure were required to reveal more non-financial information such as Strategy , Core competitive ,Corporate Goverance , Risk management , The analysis of managing result and etc. So , the factors of Coporate Goverance including Proporton of Independent Directors (IND) , In Side Block Ownership (INSOWN) , Family Company (FAMILY) , CEO duality (DUALITY) , and factors of Board directors human Capital such as Average education level of Board director (BEDU) , and Rewards of directors compare to Net earning (BCR) total 6 categories were used for composing Voluntary Disclosure in order to undrstand the policy of disclosure in Taiwan . The objective of this thesis is to discover the influences on these disclosures . 258 listed Taiwan Hi-Tech companies were samples in this thesis. The consequences of regression supports following intuitions ; the level of firm size , the categories of , Board Composition , human capital of board listed above are positive with voluntary disclousure .
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30

Mothopeng, Neo. "The influence of infrastructure flexibility on the relationship between innovative capability, human and growth: a study of high technology business in Gauteng." Thesis, 2017. https://hdl.handle.net/10539/26099.

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Wits Business School 2017
The ‘innovation imperative’ - a salient demand on organisations to outclass their competitors in services rendered, products generated, as well as the channels of delivery - or face elimination, is a motivator behind the level of competitiveness in today’s global economy. As a result, innovation and the advent of technology has been a central and wide-ranging theme in academic research. In the recent past, business growth has been attributed to the mere development of Information Technology (IT) infrastructure. Contrary to that notion though, more and more authors are referring to the flexibility of IT infrastructure as a cornerstone for optimal business operations and a response mechanism to changing organizational needs (MacKinnon, Grant, & Cray, 2008). Given the failure of the formal and public sector to absorb the growing number of job seekers in South Africa, increasing attention has focused on growth enterprises and their potential for contributing to economic growth, job creation and innovation (Herrington et al., 2009). The researcher sampled firms occupying the high technology spaces within Johannesburg as Information Communication Technology (ICTs) have permeated every facet of the contemporary organisations’ value chain, thus generating an automated grid of interrelated applications and information for business processes (Kohli & Melville, 2009). The study found that operational firm performance would improve if organisations were to make investments in IT infrastructure flexibility and exploit the human capital and innovative capability at their disposal
MT 2018
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31

Lin, Chin-Hua, and 林進華. "The Study for the Relationship among the Board Composition、Human Capital and Economic Value Added—An Empirical Study on Taiwan High-technology Industries." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/93768568668249103294.

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碩士
國立中正大學
企業管理所
95
This research is to discuss the relationships among the board composition、human capital and economic value added of listed companies in Taiwan High-technology Industries. Ghosh(2006)thinks the mechanism of the board of directors has gradually become the key in the corporate governance, and the recently research focus on the characteristics of the board composition which can improve the preference. Fama and Jeanse(1983)refers the corporate governance has solved the agency problem and ensures the benefits between manager and shareholders are on equal basis. Ben-Amar and Andre(2006)study shows corporate governance function itself can protect and maintain benefits better for small shareholders than laws and decrees. There are agency relationships between the managers and board of directors, therefore, company should have an ideal board composition and human capital to produce added value for a firm. In the literature, many papers used traditional accounting indices to evaluate the performance of the firm. Economic Value Added (EVA) can serve as a much better indicator of the performance of the firm because it reflects both the cost of liability and the cost of owner’s equity. Normal accounting numbers can be easily manipulated by the firm. Thus, we evaluate the firm with EVA instead of accounting figures. The sample data is collected between 1996 to 2005, while the financial data is between 1991 to 2005, and there are totally 720 samples after data are arranged and confirmed. Referring to our research topic, below conclusions is based on research: (一)Well-designed corporate Board Composition can effectively raise the firm value; 1. The firm value is significantly positive related to the percentage of independent outside directors. 2. The firm value is significantly negative related to the size of board of directors. 3. The firm value is significantly positive related to the percentage of share held by board of directors. (二)Well-designed human capital can effectively raise the firm value; 1. The firm value is significantly positive related to the population of the employees who had graduated from university and college(include master and doctor degrees). 2. The firm value is significantly negative related to the average years of service of employees. 3. The firm value is significantly positive related to the average age of employees. 4. The firm value is significantly positive related to the Human Capital Return On Investment(HCROI). Thus, the human capital can improve the effect of the board composition on the firm value. Taiwan high-technology industries can continue to develop new products, conducting research on new technology, update world-class R&D facilities and to continue encouraging employees to engage in innovative activities to upgrade the firm value, but also to implement a sound corporate governance through actual internal system execution so as to strengthen our performance, protecting shareholders’ equity and safeguarding the interests of other stakeholders at the same time. Consequently, the firms stay competitive and profitable in global marketplace.
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32

Tsai, Chao-Ping, and 蔡兆平. "The Research on the Relationship among Enterprise Human Resource Practices, Organizational Commitment and Job Satisfaction - A Case Study on the Banking Information Technology Department." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/92877526468387072415.

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碩士
元智大學
管理研究所
97
With the pressure of the globalization competition, and the change of the business environment, IT department has changed in mission , structure and role, whose strategy function has strengthened. So it is necessary to explore the behavior of the IT Department’s Employees under new circumstances. The enterprise should treats employees as the internal customers. By the human rource pratices with the internal marketing concept, which can improve the organizational commitment and job satisfaction. The empirical research is undertaken on the IT department of Far Eastern International Bank. Results of the questionnaire statistical analyses provided these conclusions as follows:The enterprise human resource pratices with internal marketing concept has positive effect on job satisfaction, and employee’s job satisfaction inflects their organizational commitment positively. From these findings, this study provides some suggestions and recommendations. Mainly, the IT department should promote the concept and the methods of internal marketing, strength the management and plan of human resource, set up new idea. By these methods, internal marketing can prove organizational commitment and job satisfaction, which can push forward organization goal.
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33

Shan, Wang Yi, and 王貽珊. "The Relationship between Knowledge Managementand Its’ Performance: An Empirical Study of theEffects of Human Resource Management Strategy,Business Strategy, Organizational Culture, andOrganizational Structure, Information Technology." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/96223133725934572121.

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碩士
國立屏東商業技術學院
國際企業所
95
Knowledge management is a popular research topic recently. Most scholars and practitioners emphasize on constructing information technology system to spread and share knowledge in organizations. Some scholars(Soliman & Spooner, 2000;Carter & Scarbrough, 2001)however suppose that business strategy and human resource management both may play an important role in designing and implementing knowledge management. Human resource management strategy (HRMS) should be a crucial role in planning and implementing the KM since it can influence and motivate employees’ attitude, behavior and ability. The consistency between HRMS and KM therefore can be reasonably expected. On the other hand, organizational culture and organizational structure are another variables which can create an atmosphere and environment in gathering, creating, and sharing knowledge and information among employees. Finally, whether the KM can improve the possibility of attaining business strategy is the focus and objective among most of the advocators of KM. Therefore, these factors mentioned above were employed to examine their relationships with KM respectively. The questionnaire survey was taken to gather relevant information about the research variables. Multivariate statistical analysis, such as regression and Pearson product-moment correlation, was employed in this study to test research hypotheses. The results can be listed as below : 1. Human resource management strategy will affect KM strategy. If company adopts make-organic type of human resource management, it will tend to adopt personalization KM strategy. 2. Business strategy has relationship with KM strategy. If company adopts differentiation business strategy, it will tend to adopt personalization KM strategy. 3. Organizational culture has relationship with KM strategy. If company’s culture is characterized with innovative and supportive culture, the firm will tend to adopt personalization KM strategy. 4. Organizational structure has relationship with KM strategy. If company adopts organic structure, it will tend to adopt personalization KM strategy. 5. Information technology has relationship with KM strategy. If company adopts interactive applications, it will tend to adopt personalization KM strategy. 6. The consistency between human resource management strategy , business strategy, organizational culture, organizational structure , information technology, and KM strategy can improve KM performance. The KM performance in fit group is significantly higher than its counterpart in non-fit group.
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34

Jood, Tsholofelo Ella. "Missing the present for the unkown : the relationship between fear of missing out (FoMO) and life satisfaction." Diss., 2017. http://hdl.handle.net/10500/23167.

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Fear of missing out (FoMO) is a type of internet slang used to describe the “pervasive apprehension that others might be having rewarding experiences from which one is absent” (Przybylski, Murayama, DeHaan & Gladwell, 2013, p. 1841). This pervasive fear encompasses an individual’s life and it is exacerbated by the social media updates of online counterparts. A study conducted by a South African pharmaceutical company revealed that 62% of the respondents have a constant fear of missing out on something that might be happening elsewhere. This study underscores the relevance of studying FoMO as a construct in the South African context. The current study aims to investigate the relationship between FoMO and satisfaction with life, as these two constructs have previously shown to be negatively correlated. The self-proclaimed FoMO sufferers who will be partaking in this study will be requested to complete an online questionnaire to establish the nature of the relationship between FoMO and satisfaction with life.
Psychology
M.A. (Clinical Psychology)
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35

Feng, Uen Jin, and 溫金豐. "The relationships between configurations of human resource systems and organizational performance in high-technology companies in Taiwan." Thesis, 1998. http://ndltd.ncl.edu.tw/handle/27500572788209015915.

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博士
國立中山大學
企業管理研究所
86
This research examines the relationships between human resource system configurations and organizational performance in high technology companies in Taiwan. Configurational perspective is an appropriate approach used in strategic human resource management researches by emphasis of internal fit and external fit of human resource systems. In this research, a preliminary study is applied before the empirical study. Four high technology industries, semi-conductor, communication, optical-electronic and computer related industries, are included. The population contains 239 high technology firms and the sample size is 88.The conclusions are : (1) Appropriate classifications for configurations of human resource systems in high technology companies are "internal system " and "market-type system." Internal systems tend to strengthen their investment in human capital and market-type systems tend to recruit human resources outside. The ratio of internal and market-type systems is about 3:1. (2) Human resource practices have significant impact on indicators of organizational performance like employee attraction, employee relation and managerial performance. (3) Adoption of Human resource system configurations will influence employee attraction and organizational recognition. And, through these two variables, it will impact on managerial performance. (4) Contingencies* effects are little significant. Firms using prospector strategy have similar performance and the other ones using non-prospector strategy will have significant difference.
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36

Levy, Cherise Danielle. "The relationship between ergonomics of the office workstation and related musculoskeletal disorders in library administrative staff at the Durban University of Technology." Thesis, 2018. http://hdl.handle.net/10321/3069.

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Submitted in partial compliance with the requirements for the Master’s Degree in Technology: Chiropractic, Durban University of Technology, Durban, South Africa, 2018.
Musculoskeletal disorders (MSDs) are the most common health complaints in the working population and the advancement in technology is a big contributor. Many offices and work spaces have been revolutionised with technological advances, most notably through computer usage, which has become an integral part of life. Intensive use of computers has shown to result in MSDs. The aim of this study was to examine the occurrence of MSDs in a library setting at a University of Technology with the objectives of: determining the prevalence of MSDs in the library staff, to describe the workstations of the staff, and to describe any associations between the workstations and MSDs. This was a cross sectional study at two libraries at a University of Technology with a sample of 59 library staff. The study involved a two part process in which an observational assessment of the library staff was conducted by the researcher with each staff member individually, followed by a questionnaire completed by each participant. The observational checklist was used as a means to assess the ergonomic environment of the library staff. The questionnaire included demographic information, pain-related questions, psychosocial questions, and perception-based questions regarding the participants’ work environment. Statistical analysis was performed using SPSS (version 24), including descriptive and inferential statistics. Statistics included frequencies, measures of central tendency, and variance and measures of association for example chi-square, Cronbach’s alpha and correlation statistics. The study indicated a prevalence of 96% for some kind of MSD. One out of every two participants had reported that the MSDs or pain interferes with their work. Certain risk factors were evident from the study, namely: inappropriate desk height, reaching for items in the work place, noise, inappropriate chairs and inadequate leg room. The most commonly reported MSDs related to neck (55.9%), shoulders/upper arm (55.9%), head (49.2%), and knees/legs (49.2%). The significant associations that were present included head and neck MSDs with noise and upper arm positioning in worker posture and hand pain. Significant rates of MSDs were reported by the participants with half of them reporting that pain caused interference with their work and only a small portion of participants seeking treatment for these conditions. It would be beneficial for the library staff to become more aware of MSDs and their ergonomic environments both at work and privately and to take corrective action to better equip themselves to mitigate MSDs and seek treatment when needed.
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37

Chen, Li-Chen, and 陳麗珍. "A Study of Relationships among Knowledge-based Human Resource Management Practice and Organizational Culture, Information Technology Synergy, Knowledge Management Capability and Firm Performance for Travel Agencie." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/05433488520078053477.

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博士
國立彰化師範大學
商業教育學系
100
According to the resource-based view, a firm’s competitive advantage is built on a set of strategically relevant resources. When a firm possesses resources which determine the efficiency and capability of an integrated functioning strategy, sustained competitive advantages will thus be attained and maintained; and firm performance will be in turn improved significantly. This study was to explore the relationships among knowledge-based human resource management (HRM) practice, knowledge-based organizational culture, information technology (IT) synergy, knowledge management (KM) capability and firm performance. The central concept of this study lied in KM capability which was designed as pivotal strategic management approach within a firm. Three predictors─knowledge-based HRM practice, knowledge-based organizational culture and IT synergy were hypothesized to positively influence KM capability and firm performance. The mediation effects through KM capability between three predictors and firm performance were investigated as well. This study was designed as an empirical quantitative research by adapting the research method of questionnaire survey. Thirty-one travel agencies contracting with airlines as wholesales and operating outbound group tours were selected as investigated samplings. Data collected from 327 respondents was analyzed by LISREL 8.8 and SPSS 18.0 for Window. A confirmatory factor analysis of structural equation model (SEM) was applied to test the research hypotheses and the measurement of structural model. The research results indicated that knowledge-based HRM practice and organizational culture had significantly positive influence on KM capability; knowledge-based organizational culture, IT synergy and KM capability had significantly positive influence on firm performance. The research results also supported that KM capability had the mediation effect in between knowledge-based HRM practice and firm performance. The study results were provided as references for academics with regards to the researches of travel industry concerning KM, HRM, organizational culture, IT and firm performance. Furthermore, the implications from research results were offered as references and recommendations for practitioners concerning strategic management in the related fields.
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38

Kuo-Feng, Wu, and 吳國鳳. "An Empirical study on the Relationships Among Entrepreneurship, Core Competence, Technology Innovative Transformation, and Transformation of Human Resource Roles: The Case of Small & Medium Firms in Taiwan." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/52731302721970644725.

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碩士
國立高雄應用科技大學
人力資源發展系碩士班
94
Small and medium enterprises (SME) have played a critical role in the development of the Taiwan economy. Since the 1990s, globalization trends have not only had a severe impact on competition, but also on opportunities for SMEs. With strong global competition and challenges, the only way for Taiwan to face international competition is to look at industry transformation. However, it is not enough for innovation and development of industry to rely on government guidance and assistance; entrepreneurship and core competence of SMEs is also very important. This study shows SMEs how to build competitive advantage through innovative transformation in the dynamic environment, and shows how the success or failure is related to human resource management activities. This study also shows SMEs how to implement transformation of human resource roles to promote good corporate performance after innovation transformation. One hundred and fifty-five effective surveys were received from managers of small and medium enterprises, using analysis methods, such as LISREL and ANOVA, The results showed that: First, technological innovation transformation contributive to human resource roles transformation. Second, human resource departments can improve operational performance by playing different roles, such as strategy partner, administrative expert, employee champion and change agent. Third, technological innovation transformation mediates’ between entrepreneurship, core competence and human resource roles. Human Resource Departments could be enhanced by working efficiently through technological innovation transformation. Fourth, there are significant differences in administrative experts when there are so employees or less. Fifth, there are significant differences in different industry. Finally, there are significant differences in administrative expert between older and younger companies. Keywords:Small and Medium Enterprise, Entrepreneurship, Core Competence, Technological Innovation Transformation, Human Resource Roles
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Lien, Weng Pi, and 翁碧蓮. "An Empirical Study on the Relationships among Organizational Innovation Climate, Human Capital and Technology Innovative Transformation for Small and Medium Enterprises in Taiwan- Core Competence as a Mediating Variable." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/48301766986078067164.

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Abstract:
碩士
國立高雄應用科技大學
人力資源發展系碩士班
95
In the gradually volatile industry environment, small and medium enterprises (SMEs) that used to be the support for Taiwan’s economy growth have been in face of an urgent need for transformation. From the resource-based view, traditional labor-intensive or OEM industries will gradually lose their competitive advantages. Many scholars have proposed that organizational innovation climate and human capital possessed by organizations will make up an important niche for organizational transformation. Thus, this study attempted to investigate how local SMEs use their existing competence to successfully achieve technology innovative transformation, in hope of providing a reference for SMEs in this highly competitive industry environment. This study referred to the official website of Ministry of Economics (MOE) and selected the SMEs that received awards or subsidies as the population. A total of 423 SMEs received either awards or subsidies from MOE in the past three years were selected. Questionnaires were distributed to these SMEs, and 130 valid copies were collected. Factor analysis, validity analysis, variance analysis, structural equation model, and nested-model analysis were employed to analyze and verify the collected samples. Empirical findings include: 1. SMEs with a stronger level of organizational innovation climate are more benefited in the buildup of core competence. 2. SMEs with more human capital are more benefited in the buildup of core competence. 3. SMEs with stronger core competence are more benefited in driving technology innovative transformation. 4. Organizational innovation climate can positively and significantly drive technology innovative transformation through the mediation of core competence. 5. Human capital can positively and significantly drive technology innovative transformation through the mediation of core competence. 6. Different types of industries, years of establishment, percentages of investment on innovation transformation in revenue, numbers of employees, and numbers of innovation team members have partially significant differences in the four dimensions, namely organizational innovation climate, human capital, core competence, and technology innovative transformation.
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40

Farah, Fernanda Daher Caram. "As implicações jurídico-laborais advindas das tecnologias disruptivas no mundo contemporâneo." Master's thesis, 2021. http://hdl.handle.net/10316/95862.

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Abstract:
Dissertação de Mestrado em Direito apresentada à Faculdade de Direito
A 4ª Revolução Industrial ou Indústria 4.0 é caracterizada por novos desafios advindos da era digital, notadamente diante da utilização inovadora de plataformas digitais como meio de negócio. Em paralelo aos grandes avanços tecnológicos, nascem diferentes formas de organização do trabalho caracterizadas por tecnologias disruptivas, que vêm trazendo importantes reflexões em todo o mundo, especialmente pelo fato de não se enquadrarem aos tradicionais modelos jurídicos até então conhecidos. A dissertação buscará exatamente entender essa tendência de utilização de plataformas digitais como meio de aproximação das pessoas, configurada como economia compartilhada, e descrever suas repercussões jurídicas e sociais que têm movimentado relevantes discussões no âmbito acadêmico e nos tribunais em razão de seu distanciamento da tradicional relação capital-trabalho. Para isso, inicialmente se fará uma breve exposição dos modelos econômicos da sociedade moderna que dominaram o século XX até se alcançar a pós-moderna do século XXI, baseada na informação e na informática (info-info). Em seguida, serão analisadas as relações de trabalho que têm se expandido nos últimos anos, adentrando em conceitos como uberização, gig job, crowdwork, work-on-demand e outros, além dos padrões de subordinação jurídica para possível enquadramento legal, tais como subordinação objetiva, parassubordinação, subordinação estrutural, subordinação integrativa, subordinação algorítmica e subordinação potencial. O estudo se aprofundará nas especificidades de cada uma dessas obscuras relações jurídicas; o fenômeno da uberização em vários países; os desafios tecnológicos; as alternativas de proteção dos direitos laborais e humanos; os desafios de enquadramento e representação coletiva.O trabalho lançará mão de entendimentos doutrinários, de resultados de decisões judiciais e legislações referentes ao tema.Por se tratar de reflexão inovadora, não se pretende dar respostas conclusivas, mas um olhar prospectivo e ponderado entre o inevitável desenvolvimento da tecnologia da informação digital e suas repercussões nas relações de trabalho do mundo globalizado.
The 4th Industrial Revolution or Industry 4.0 is characterized by new challenges arising from digital age, nodded to the innovative use of digital platforms as a means of business. In parallel to the great technological advances, different forms of job organizations emerge characterized by disruptive technologies, which have brought important reflections around the world, especially because they do not fit the traditional legal models that have been known.The dissertation will seek to understand exactly this trend of using digital platforms as a means of bringing people closer, configured as a shared economy, and describe its legal and social repercussions that have moved relevant discussions in the academic community and in the courts due to its distancing from the traditional capital-work relationship.For this, initially, a brief display of the economic models of modern society that dominated the 20th century will be made until the postmodern period of the 21st century, based on information and information (info-info) is reached.Then, the labor relationships that have expanded in recent years will be analyzed, entering into concepts such as uberization, gig job, crowdwork, work-on-demand and others, in addition to the standards of legal subordination for possible legal framework, such as objective subordination, parasubordination, structural subordination, integrative subordination, algorithmic subordination and potential subordination.The study will delve into the specificities of each of these obscure legal relationships; the phenomenon of uberization in several countries; technological challenges; alternatives for the protection of labour and human rights; the challenges of framing and collective representation.The work will use doctrinal understandings, results of judicial decisions and legislation on the subject.Because it is an innovative reflection, it is not intended to give conclusive answers, but a prospective and thoughtful look between the inevitable development of digital information technology and its repercussions on the working relationships of the globalized world.
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