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Al-Ali, Adnan A. S. "Human resource development : training and development practices and related organisational factors in Kuwaiti organisations." Thesis, University of Bradford, 1999. http://hdl.handle.net/10454/4936.
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This study examines and aims to disclose the current policies and practices of Training and Development (T&D) within Kuwaiti government and private/joint-venture organisations. The literature review indicates that although much attention has been devoted in studying Training and Development practices, a very few focus on T&D related factors on organisation performance in developing countries. The literature also indicates the need for considering these factors in order to have a better T&D effectiveness, and hence organisation overall performance. In this study the Training for Impact model was adopted and tested within Kuwaiti context in terms of training needs assessment and evaluation and follow-up. This research uses data collected from 100 organisations in Kuwait. 50 of these were government and 50 private /joint venture listed in Kuwait Stock Exchange. Therefore, all managers (100 training personnel) who are in charge of T&D function/programmes, were samples of the respondents of the present study. The main data collection methods adopted by this study were interviews (semi-structured) and "drop-in and pick-up" self-completion questionnaires. The data were quantitatively analysed and triangulation of quantitative findings was carried out in order to find out the difference between the two sectors in Kuwait in terms of T&D practices and related factors. To establish a causal connection between related factors and identified dimensions (T&D effectiveness, organisational rating, and satisfaction with evaluation process), a multiple regression technique was employed. The major findings of this study are noted below: Results indicate that the majority of the investigated organisations do not have a formal T&D system. T&D programmes are still carried out on a piecemeal basis rather than a systematic long-term policy. Findings which were common among the majority of the approached organisations were absence of a systematic organisational training needs analysis, use of conventional training methods, lack of effective procedures for T&D evaluation. The study explores the training personnel's way of thinking towards their T&D function and to the proposed T&D dimensions framework (integrated HRD strategy, top and line management commitment, a supportive formal system, T&D mechanism, organisational culture, and training budget). The findings indicate that most of the training personnel perceived these dimensions as providing motivation, commitment and support to their T&D function. Six main factors were found to influence T&D practices in government and private/joint venture organisations. These factors are: top management commitment, mutual support between organisational philosophy and T&D activities, line management support T&D involvement in organisation strategy, T&D policies and plans, and T&D effects on employees self-development. The study also identifies T&D effects on organisation performance in Kuwaiti organisations in terms of eliminating problems; increasing commitment and motivation; fulfilling individual needs and personal objectives, improving interpersonal and interdepartmental relations, improving quality of goods and services; and leading to effective utilisation and investment in human resources. In addition the study establishes a causal connection of T&D related factors with performance dimensions, organisation rating, and satisfaction of T&D evaluation. The author recommends that for the T&D function to be treated as seriously as other organisational functions, then Kuwaiti training personnel, as well as top and line management, need to be more willing to play proactive and strategic organisational roles in T&D activities.
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Bredin, Karin. "Human Resource Management in Project-Based Organisations : Challenges and Changes." Licentiate thesis, Linköping : Department of Management and Economics, Linköping University, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-7662.
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Garbash, Dor Avraham. "Organisational awareness : mapping human capital for enhancing collaboration in organisations." Thesis, Sorbonne Paris Cité, 2016. http://www.theses.fr/2016USPCB134/document.
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Comment peut-on devenir plus conscients des sources de connaissance au sein des organisations des humains? Les changements économiques et technologiques rapides forcent les organisations à devenir plus souples, agiles et interdisciplinaires. Pour cela, les organisations cherchent des alternatives pour les structures de communication hiérarchiques traditionnelles qui entravent les pratiques de collaboration ascendantes. Pour que les méthodes ascendantes soient efficaces, il est nécessaire d'offrir aux membres l'accès à l'information et à l'expertise dont ils ont besoin pour prendre des décisions qualifiées. Ceci est un défi complexe qui implique la culture organisationnelle, l'informatique et les pratiques de travail. Un défaut au niveau de l'application de ce système peut aborder des points critiques qui peuvent ralentir les processus de travail, d'entraver l'innovation et qui conduisent souvent au travail suboptimal et redondant. Par exemple, une enquête 2014 de 152 dirigeants de Campus IT aux Etats-Unis, estime que 19% des systèmes informatiques du campus sont redondants, ce qui coûte les universités des Etats-Unis 3.8B$ par an. Dans l'ensemble, les travailleurs intellectuels trouvent l'information dont ils ont besoin seulement 56% du temps. Avec un quart du temps total des travailleurs intellectuels consacré à la recherche et l'analyse des informations. Ce gaspillage de temps coûte 7K$ pour chaque employé par an. Un autre exemple du gaspillage est celui des nouveaux arrivants et des employés promus qui peuvent prendre jusqu'à 2 ans pour s'intégrer pleinement au sein de leur département. En outre et selon des enquêtes étendues, seulement 28% des apprenants estiment que leurs organisations actuelles «utilisent pleinement» les compétences qu'ils ont actuellement capable d'offrir et 66% prévoient quitter leur organisation en 2020. Réussir la résolution de ce défi est capable de motiver les membres de l'organisation, ainsi que d'y améliorer l'innovation et l'apprentissage. L'objectif de cette thèse est de mieux comprendre ce problème en explorant les défis rencontrés par le service d'informatique dans une université et un centre de recherche interdisciplinaire. Deuxièmement, co-développer et mettre en œuvre une solution avec ces institutions, je décris leur utilisation des logiciels que nous avons développés, les résultats et la valeur obtenus avec ces pilotes. Troisièmement, tester l'efficacité de la solution, et explorer de nouvelles applications et le potentiel d'un tel système similaire pour être utilisé dans une plus grande échelle. Pour mieux comprendre le problème je me suis engagé dans une discussion avec les membres et les dirigeants des deux organisations. Une conclusion importante des discussions est que les membres de ces organisations souffrent souvent d'un manque de sensibilisation à propos de leurs connaissances-compétences au niveau d'organisation du capital, et la connaissance des processus et des relations sociales avec leurs collègues dans l'organisation. Grâce à cette exposition, les idées novatrices, les opportunités et les intérêts communs des pairs sont sévèrement limités. Cela provoque des retards inutiles dans les projets inter-équipes, des goulots d'étranglement, et un manque de sensibilisation sur les possibilités de stages. Aussi, j'ai craqué le problème et je l’avais défini comme l'une des informations de fragmentation: Différentes informations sont stockées dans des bases de données disparates ou dans la tête des gens, exigeant un effort et de savoir-faire pour l'obtenir. (...)How can we become more aware of the sources of insight within human organisations? Rapid economical and technological changes force organisations to become more adaptive, agile and interdisciplinary. In light of this, organisations are seeking alternatives for traditional hierarchical communication structures that hinder bottom-up collaboration practices. Effective bottom-up methods require empowering members with access to the information and expertise they need to take qualified decisions. This is a complex challenge that involves organisational culture, IT and work practices. Failing to address it creates bottlenecks that can slow down business processes, hinder innovation and often lead to suboptimal and redundant work. For example, a 2014 survey of 152 Campus IT leaders in the US, estimated that 19% of the campus IT systems are redundant, costing US universities 3.8B$ per year. In aggregate, knowledge workers find the information they need only 56% of the time. With a quarter of knowledge workers total work time spent in finding and analyzing information. This time waste alone costs 7K$ per employee annually. Another example of the waste created is that newcomers and remote employees may take up to 2 years to fully integrate within their department. Furthermore according to extended surveys, only 28% of millennials feel that their current organizations are making ‘full use’ of the skills they currently have to offer and 66% expect to leave their organisation by 2020. Successfully resolving this challenge holds the potential to motivate organisation members, as well as enhance innovation and learning within it. The focus of this thesis is to better understand this problem by exploring the challenges faced by a university IT department and an interdisciplinary research center. Second, co-develop and implement a solution with these institutions, I describe their usage of the software tool we developed, outcomes and value obtained in these pilots. Third, test the effectiveness of the solution, and explore further applications and potential for a similar system to be used in a wider scale. To better understand the problem I engaged in discussion with members and leaders of both organisations. An important conclusion from the discussions is that members of these organizations often suffer from lack of awareness about their organisation’s knowledge capital—the competencies, knowledge of processes and social connections of their colleagues. Due to this exposure to innovative ideas, opportunities and common interests of peers is severely limited. This causes unnecessary delays in inter-team projects, bottlenecks, and lack of awareness about internship opportunities. I further broke down the problem, and defined it as one of information fragmentation: Different information is stored in disparate databases or inside people’s heads, requiring effort and know-how in order to obtain it. Following the conclusions of this analysis and state-of-the-art review, we have set together the goal to create a collaborative visual database to map the people, projects, skills and institutions for the IT department of Descartes University, and in addition, people, interests and internship opportunities within the CRI, an interdisciplinary research and education center. We have also conducted interviews, surveys and quizzes that ascertain that people had difficulties identifying experts outside their core teams. During the course of this thesis, I progressively addressed this challenge by developing two collaborative web applications called Rhizi and Knownodes. Knownodes is a collaborative knowledge graph which utilized information-rich edges to describe relationships between resources. Rhizi is a real-time and collaborative knowledge capital mapping interface. A prominent unique feature of Rhizi is that it provides a UI that turns text-based assertions made by users into a visual knowledge graph. (...)
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Bredin, Karin. "Human Resource Management in Project-Based Organisations : Challenges, Changes, and Capabilities." Doctoral thesis, Linköping : Department of Management and Engineering, Linköping University, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-11533.
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Svensson, Anton, and Erik Dollerup. "Improving Project Resource Management in Project-Based Organisations : Improving project resource management in project-based organisations through a case study. A case study of a project-based organisation." Thesis, Tekniska Högskolan, Jönköping University, JTH, Produktionsutveckling, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-49749.
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In the current market situation today which is changing rapidly, many companies have decided to adopt the project-based organisational structure. However, the literature on this area has been lacking, particularly in the multi-project environment. This is an important subject to explore since it has a substantial impact on a company’s productivity. Therefore, the purpose of this work is to expand the knowledge on project resource management in multi-project organisations. The methodological approach of this work was a case study, where interviews and observations were conducted at a large PBO running multiple new product development projects. The unit of analysis in the case was the way of working in projects and PRM techniques used in the context of two new product development projects. Waterfall Method and APM was identified as two fundamental ways of running a project. Additionally, RBS and RBV, Kitting, CONWIP and Project Freezing and finally CCPM were identified as techniques that can be used in project management. Several similarities and differences were identified when comparing the case study with previously conducted studies. Particularly, similarities regarding the experienced pressure and how resource conflicts caused by this were managed. Lastly, improvement proposals to current PRM techniques were identified. By using both Waterfall Method and APM together, their strengths could be combined. Moreover, HRM has become an increasingly more important task for the line managers, which should be taken into consideration when stating the work description. The results of this study will contribute both theoretically and practically. This work supports the evolution of the PRM techniques by evaluating them in a practical context. Finally, the conclusions of this work provide recommendations which are more practically applicable for PBOs.
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Zhai, Xiaofeng. "The role of human resource practices in enhancing employees' behaviours and organisational learning in Chinese construction organisations." Thesis, Loughborough University, 2010. https://dspace.lboro.ac.uk/2134/7104.
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Construction is complex and comprises a multitude of knowledge-driven activities and business interests from participating organisations with the people involved being subject to different organisational and disciplinary practices. People are fundamental to success because human capabilities in learning, innovating and changing creative directions are vital to long term development of organisations. In the last two decades, researchers have found that human resource (HR) management has positive effects on the organisational performance. However, the processes through which HR management lead to organisational performance are contested. This research proposes a framework to investigate the effects of employees' behaviours and organisational learning on organisational performance and the impacts of HR practices on those effects in the context of Chinese construction enterprises. The research design adopts a multi-method approach, integrating positivism and interpretivism, to understand the complex relationship between HR practices, organisational learning, individual behaviour, and organisational performance. By consulting two experienced academic researchers and industry experts, the pilot study improves the understanding and implementation of the measurement instruments employed. Both quantitative and qualitative approaches are adopted in data collection and analysis: 326 valid respondents through questionnaire survey are received, and structural equation modelling is adopted to test individual behaviour and organisational learning as mediating variables of the relationship between HR practices and organisational performance respectively. Middle-level managers in Chinese construction firms are interviewed, and a cognitive map is produced to reveal the possible mediating variables and the cause-effect relationships between organisational learning and individual behaviour. The cause-effect route identified from the cognitive map is tested by structural equation modelling method, i.e., individual in-role behaviour as a mediating variable between organisational learning and performance. In conclusion, from the theoretical perspective, the results reveal the following. (1) Individual in-role behaviour has highly significantly positive effect on organisational performance. Organisational learning has very highly significantly positive effect on organisational performance. Both individual in-role behaviour and organisational learning have mediating effects on the relationship between HR practices and organisational performance. (2) HR practices positively affect individual in-role behaviour indirectly through organisational learning. Individual in-role behaviour mediates the relationship between organisational learning and organisational performance. (3) HR practices also affect organisational performance via the path-way of social capital, individual perceived organisational support, organisational citizenship behaviour (OCB), and co-worker productivity. For the practical implications, Chinese construction companies should implement the following to improve organisational performance. (1) Recognize the importance of employees' in-role behaviour, and design HR practices to motivate employees to apply their knowledge, skills and abilities in job-related performance, and to retain qualified and experienced staff. (2) View organisational learning as an important component of competitive advantage in the process of organisational development, and motivate and enhance organisational learning by the employment of HR practices and the creation of social capital. (3) Recognize the importance of OCBI (i.e. organisational citizenship behaviour directed toward the benefit of other individuals), and try to elicit employees' OCBI by improving employees' perceived organisational support.
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Chimanzi, Jacqueline S. "An empirical investigation of factors affecting collaboration between marketing and human resource management." Thesis, Cardiff University, 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.366354.
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Battal, Khalid Mohammed A. "Investigating the concept, practice and strategy of human resource development in Saudi public organisations." Thesis, University of Hull, 2011. http://hydra.hull.ac.uk/resources/hull:11867.
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This thesis explores how HRD is conducted in the under-researched context of the Arab Middle East, specifically in Saudi Arabian public organisations. Four research questions are addressed: how HRD is conceptualized by practitioners; what systems, processes and approaches are currently prevalent in these organisations, to what extent the HRD function in these organisations is strategic and what are the main challenges facing HRD now and in the future in Saudi public organisations. A mixed – methods approach was adopted, grounded on a pragmatic rationale. Quantitative data were collected from a questionnaire survey of HRD managers in all 158 public organisations; 115 usable responses were returned. Issues emerging from the survey were then explored in depth via semi – structured interviews with a non- random sample of 23 managers. Findings revealed a conceptualization of HRD similar that in the West, reflecting notions of human capital, whole – person development, improved productivity and keeping pace with environmental change. However, participants were caught in competing dynamics of tradition versus modernization and centralizations versus decentralization, which undermined their efforts and left them frustrated. With regard to the strategic role of HRD, again, reality did not match the rhetoric. HRD was often relegated to an administrative role and practitioners excluded from decision-making. Long-term benefits were commonly sacrificed to short – term cost concerns. It is concluded that the main challenges facing HRD now and in the future in Saudi Arabia are the need for practitioners to be creative and proactive in asserting their influence and developing the professional status of HRD; the struggle to balance competing cultural assumptions and to develop a culturally appropriate model of HRD; and the need for greater clarity in the governmental HRD strategy by which the public organisations‟ HRD efforts are both encouraged and constrained.
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Nitsche, Sabine. "Human resource management of multinational organisations operating in Europe : finding the proper balance between standardisation and differentiation of human resource policies and practices /." [S.l.] : [s.n.], 2003. http://aleph.unisg.ch/hsgscan/hm00089786.pdf.
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Barratt, Edward. "Representing and interpreting organisations in the recruitment process : a study of recruitment texts and job candidates readings." Thesis, Henley Business School, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.285055.
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Yahya, Khulida Kirana. "The effects of privatisation on human resource management practices, organisational commitment and job satisfaction : a study of two Malaysian organisations." Thesis, University of Strathclyde, 1998. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=21180.
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A study of the impact of privatisation on human resource management (HRM) practices was carried out on 319 employees of two privatised utilities in Malaysia, the telecommunication and electricity organisations. Employees were surveyed after privatisation, and two sets of data referring to before and after privatisation were obtained. Dependent variables comprised measures of organisational commitment and job satisfaction. Independent variables were human resource management practices concerning pay, promotion, benefits, performance appraisal, job security, physical working conditions and training and development. The sample comprised nonexecutive employeesw orking at the headquarterso f both organisations. Data were collected by questionnaires. The results were analysed using SPSS for Windows 6.1 using Mests, chi-square, correlation analysis and multiple regression analysis. The results supported some propositions. First, significant differences were found regarding the practi ces of job security, performance appraisal, and training and development before and after privatisation in both organisations. Second, both similar and different antecedents of the affective commitment (wanting to belong), continuance commitment (needing to belong), and normative commitment (obligated to belong) emerged in both organisations before and after privatisation. Third, the antecedents of intrinsic satisfaction (motivating factors) and extrinsic satisfaction (hygiene factors) also exhibited similarities and differences before and after privatisation. The practices of training and development was found to have strong relationship with employees' affective and normative commitment and also with intrinsic and extrinsic satisfaction before privatisation. After privatisation, the common antecedents in both organisations were: training and development for affective commitment, benefits for continuance commitment, and benefits and training and development for normative commitment. The antecedents of intrinsic satisfaction after privatisation in both organisations were training and development and job security, while for extrinsic satisfaction the antecedent practices were performance appraisal and pay. Further analysis of the change in practices in both organisations indicated that training and development was associated strongly with all the dependent variables except continuance commitment. The result showed that changes in training and development were highly associated with affective and normative commitment and with intrinsic and extrinsic satisfaction in both organisations. Results in this study showed that training and development practice has a strong association with organisational. commitment and job satisfaction both before and after privatisation. Therefore it could be inferred that training and development is related to many aspects of employees' attitude regarding the organisation and their job. Management must clearly make a great effort to underst and employees' needs and behaviour and to meet their needs and expectations in order to have committed and satisfied employees working in their organisation.
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Turner, Geoffrey. "Balancing the balanced scorecard : a new role for human resource accounting in sustaining the knowledge-based organisations of the future." Thesis, University of Kent, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.310205.
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Pietersen, F. L. (Flozenia Lizzet). "The emerging role of the human resource manager as strategic partner in South African organisations." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50148.
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Thesis (MA) -- University of Stellenbosch, 2004.ENGLISH ABSTRACT: South African organisations, just as in other countries, are fighting to gain a competitive advantage over their competitors. In this struggle, human resources have become the focus point of debate and intervention in organisations. The task-related competencies of employees have suddenly become central with regard to the performance of organisations. This new-found importance with which human resources have been labeled, also has a spill-over effect on the importance of the human resources function in organisations, especially the manager and leader thereof. The aim of this study is to shed light on the strategic partnership role that senior human resource managers currently play in South African organisations. Furthermore, a theoretical framework through which the concept of strategic partnership can be understood and explored, is introduced. The data was collected by utilising a survey and consisted of adapted versions of the Human Resources Role-assessment Survey (strategic partner), the Human Resources Competencies Scale as well as scales that measured the dimensions of strategic role motivation and strategic role opportunity. The results of this study showed that on average, the senior human resource (HR) managers in South Africa rated themselves significantly higher on the strategic partnership dimension than senior line managers rated them. Additionally, it seems that senior HR managers reported higher levels of professional competencies than of business-related competencies. A significant positive relationship exists between professional competencies and business-related competencies. There seems to be a significant positive relationship between strategic partnership and strategic role motivation as well as strategic partnership and strategic role opportunities within South African organisations. Conclusions are drawn from the results and recommendations are made for future research.
AFRIKAANSE OPSOMMING: DIE ONTLUIKENDE ROL VAN DIE MENSLIKE HULPBRONBESTUURDER AS IN STRATEGIESE VENNOOT IN SUID-AFRIKAANSE ORGANISASIES Net soos in ander lande, veg Suid-Afrikaanse organisasies vir die verkryging van 'n kompeterende voordeeloor hul mededingers. In hierdie stryd het die menslike hulpbron die fokuspunt van debat en intervensies in organisasies geword. Die taak-verwante bevoegdhede van werknemers het skielik sentraal geword in die ontleding van die prestasie van organisasies. Hierdie nuutgevonde belangrikheid waarmee die menslike hulpbron geëtiketteer word, het gelei tot die toenemende belangrikheid van die menslike hulpbronfunksie in organisasies, en spesifiek die bestuurder en leier van hierdie funksie (menslike hulpbronbestuurder). Die doel met hierdie studie is om die strategiese vennootskapsrol van menslike hulpbronbestuurders in Suid-Afrikaanse organisasies op te klaar. Verder word 'n teoretiese modelook ontwikkel waarmee die konsep van strategiese vennootskap beter verstaan en verder verken kan word. Die data is ingesamel deur gebruik te maak van 'n opname wat die vorm van 'n vraelys aangeneem het. Hierdie vraelys het bestaan uit aangepaste weergawes van die Menslike Hulpbron Rol-assesseringsopname (strategiese vennootskap), die Menslike Hulpbron Bevoegdheidskaal, sowel as vrae oor die dimensies van strategiese rolmotivering en strategiese rolgeleenthede. Die resultate van hierdie studie toon dat senior menslike hulpbronbestuurders in Suid-Afrikaanse organisasies hulself gemiddeld beduidend hoër tellings toeken op die dimensie van strategiese vennootskap as senior lynbestuurders. Dit blyk dat senior menslike hulpbronbestuurders ook oor hoër vlakke van professionele bevoegdhede as besigheidsverwante bevoegdhede beskik. Daar bestaan In beduidende positiewe verband tussen professionele bevoegdhede en besigheidsverwante bevoegdhede. Daar blyk ook In beduidend positiewe verband tussen strategiese vennootskap en strategiese rolmotivering, sowel as strategiese vennootskap en strategiese rolgeleenthede in organisasies te wees. Op grond van hierdie resultate is daar bepaalde gevolgtrekkings gemaak asook aanbevelings vir verdere navorsing.
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Radwan, Tahir A. "Change, stability and authority : the prospects for human resource development in two KSA public organisations." Thesis, University of Surrey, 2016. http://epubs.surrey.ac.uk/811738/.
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The Kingdom of Saudi Arabia (KSA) faces continuous challenges in meeting the demands of a growing economy and the impacts of globalization. This is especially the case in the public sector where a combination of economic restructuring, demographic change and public scrutiny are producing challenges for organization and service. This highlights the importance of Human Resource Development (HRD) as a means of responding to and designing individual and organisational change – as a predominantly human process. This thesis examines two public organizations in KSA and the way in which they organize their management and HRD and understand the challenge of change. It begins by examining the literature on change and its relationship to theories of management, organization and HRD. It is shown that the relationship between change and HRD is relatively unexplored empirically in the context of developing economies. A framework of key constructs is developed to enable such an exploration. The empirical research adopts a mixture of qualitative and quantitative methods to undertake a case study of two public organizations concerned with HRD policies. The research examines existing theories and attempts to produce new insights grounded in the data. It is concluded that there remains a legacy of hierarchical and bureaucratic control that draws upon patriarchal authority to maintain its stability. However, it is also shown that there appears to be considerable support from employees and managers for this style of management, in particular for a strong sense of sociability that, for a sizable minority of members, appears to be more important than organizational performance. This approach appears to be associated with a conservative approach to change and a reliance on senior managers to take responsibility for change decisions. However, it is also apparent that increasing management education and study abroad do seem to be causing sore erosion of these attitudes, although this appears to be a gradual process. The implications of this situation for dealing with possible radical future change are explored as are the lessons for theory within this context, and for future research.
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Olomolaiye, Anthony O. "The impact of human resource management on knowledge management for performance improvements in construction organisations." Thesis, Glasgow Caledonian University, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.443160.
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Al-Enzi, Abrar A. "The influence of Wasta on employees and organisations in Kuwait : exploring the impact on human resource management, knowledge sharing, innovation and organisational commitment." Thesis, Loughborough University, 2017. https://dspace.lboro.ac.uk/2134/32601.
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This thesis examines the influence of wasta on employees and organisations in Kuwait. Wasta is a set of personal networks based on family or connections in which power and influence is used to accomplish things. As wasta evolved, it became deeply rooted in Kuwait. For instance, it became a tool which people use to get recruited in any position, regardless of their qualification. It is considered as a family obligation, a technique for doing business, and a practice which people use to maintain one s status. To date, there has been little research on the influence of wasta within organisations in terms of human resource management (HRM) practices, knowledge sharing, innovation, and organisational commitment in Kuwait. Consequently, the aim of this thesis is to address the research question: does wasta influence human resource management practices, knowledge sharing, innovation, and organisational commitment in Kuwait? A mixed method sequential exploratory research design is utilised to examine the specified research question. The justification behind this approach is that both qualitative and quantitative strategies supplement each other by giving a more in-depth and complete picture of the topic. Based on a total of 343 individual responses, the outcomes identified with wasta in businesses are considerable, as it does not only impact employees performance, but also the entire organisation s performance. The findings revealed that wasta influences HRM practices, knowledge sharing, innovation, and organisational commitment in Kuwait. In addition, the results of this study developed new models that fit within the context of this research and suggests several recommendations that could be developed to reduce the unwanted effects of wasta and improve employees as well as organisations performance. Consequently, this thesis provides a conceptual framework of what wasta is, how it is being executed, and ways in which it impacts employees and organisations in terms of the measured variables. It aims to deliver insight for citizens, employees, local and multi-national organisations, and the government in Kuwait about how the practice of wasta impacts performance, either positively or negatively. This thesis contributes to new knowledge within the field of business in the Middle East and provides a basis on which further research could be carried out. Therefore, this research will support and provide additional value to the minimum research that is available on wasta in Kuwait and worldwide.
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Putter, Anneke. "Human Resource management practices in small organisations in the event and exhibition industry in Cape Town, and how these practices contribute to organisational performance." Master's thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/23719.
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This study aims to explore how human resource management (HRM) practices are implemented in small organisations in the event and exhibition industry in Cape Town, and to examine to what extent these practices influence these organisations' organisational performance. The researcher followed a qualitative case study research design and utilised a semi-structured interview and Likert scale survey. A review of current academic literature has revealed that small organisations, functioning within a highly pressurised environment, focus more on operational survival than on the organisational management of human resources (HR). The event and exhibition industry in Cape Town is characterised by short bursts of high pressurised projects, with fixed deadlines, high profile clients and intense, irregular work periods. Taking into account the aforementioned factors, it is therefore paramount to examine how these small organisations understand HRM practices, as well as how said practices are implemented amidst the challenges experienced in this industry. Overall, the results suggest a positive association between the prioritisation of HRM practices, the alignment of HRM practices to the business plan and the successful implementation of HRM practices in the ten organisations that participated in this study.
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Creaby-Attwood, Nick. "Rewarding relationships : a study of the interaction of employment relationships and employee rewards systems in two unionised private sector organisations." Thesis, Northumbria University, 2010. http://nrl.northumbria.ac.uk/4415/.
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This study investigates the interactions between the employment relationship and the employee rewards system. There is an implied and broadly accepted connection between these aspects of organisational life, yet the connection has not been clearly developed within either the employment relations or employee rewards literature. Employment relations research commonly prioritises certain features: organisational context; parties’ ideologies; processes concerning the interaction of the parties; and outcomes of the relationship. This study attempts to be located in this tradition: it regards rewards as an outcome of the employment relationship. However, whilst many studies of this type have tended to emphasise the interaction of isolated features, this study attempts to theorise the nature of the interactions between the reward outcomes and the other features of the relationship in a holistic manner. The study begins from an ontologically realist view of the employment relationship and employee rewards; however, it also acknowledges that these social facts are interpreted by parties, and that these interpretations are significant. The study adopts many of the features of mainstream employment relations research, reflected in a pluralist theoretical perspective. A predominantly inductive, multi-method, case study research strategy is utilised, focussing upon two unionised, private sector, manufacturing organisations. Data is collected from the parties to the employment relationship using research instruments derived from two primary conceptual models: Walton & McKersie’s (1965) behavioural bargaining framework, and Gomez-Mejia and Balkin’s (1992) algorithmic-experiential model of rewards. Analysis of this data indicates substantial commonality between the cases and suggests a complex set of interactions between the features of the employment relationship and employee reward outcomes. Key findings indicate the importance of understanding parties’ reward preferences as they provide insight regarding: the formulation of parties’ ideologies; the effectiveness of processes; and the interpretation of reward outcomes.
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au, Janet Chew@cbs curtin edu, and Janet Cheng Lian Chew. "The Influence of Human Resource Management Practices on the Retention of Core Employees of Australian Organisations: An Empirical Study." Murdoch University, 2004. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20041201.150257.
Full textAbstract:
Employee retention is one of the challenges facing many business organisations today. For many organisations, strategic staffing has become a concern because the ability to hold on to highly talented core employees can be crucial to future survival. This empirical study examined the current human resource management (HRM) practices of Australian organisations in the retention of their core employees. In particular, the research identified the core elements of HRM practices, which strongly influence the decision for core employees to stay.
The study comprise three phases: (1) a preliminary investigation, utilising the Delphi Technique to obtain the opinions of an expert panel of thirteen, (2) in-depth interviews, involving twelve human resource managers of Australian organisations and (3) a quantitative survey of 800 employees from nine Australian organisations.
The findings revealed greater insights into the HRM-retention relationship and provided empirical validation of the relationship. More specifically, the research identified eight retention factors that influence the decision of core employees to stay. These specific factors consisted of two bundles of practices: HR factors (e.g., person organisational fit, remuneration, reward and recognition, training and career development, challenging job opportunities) and Organisational factors (e.g., leadership behaviour, company culture and policies, teamwork relationship and satisfactory work environment). The outcome of the HRM-retention relationship was examined through organisational commitment and turnover intention using multiple regression analysis.
The findings of this study revealed positive significant co-relationships between the eight factors and organisational commitment. Moreover, it was highlighted that commitment acted as a partial mediator of remuneration, recognition and reward, training and career development and work environment on intent to stay. Commitment fully mediated the relationship person organisational fit, teamwork relationship, culture and policies and intention to stay.
The study produced a model suitable for use by human resource practitioners as a guide in determining what initiatives an organisation should adopt to retain their critical employees.
This research has also made a contribution by illuminating the current employment relationships in Australian organisations and providing relevant empirical evidence to support the theoretical model of Human Resource Architecture, developed by Lepak and Snell (1999) and, as a result, creating a configuration for an Australian Human Resource Architecture model.
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Chew, Janet Cheng Lian. "The influence of human resource management practices on the retention of core employees of Australian organisations : an empirical study." Chew, Janet Cheng Lian (2004) The influence of human resource management practices on the retention of core employees of Australian organisations : an empirical study. PhD thesis, Murdoch University, 2004. http://researchrepository.murdoch.edu.au/656/.
Full textAbstract:
Employee retention is one of the challenges facing many business organisations today. For many organisations, strategic staffing has become a concern because the ability to hold on to highly talented core employees can be crucial to future survival. This empirical study examined the current human resource management (HRM) practices of Australian organisations in the retention of their core employees. In particular, the research identified the core elements of HRM practices, which strongly influence the decision for core employees to stay.
The study comprise three phases: (1) a preliminary investigation, utilising the Delphi Technique to obtain the opinions of an expert panel of thirteen, (2) in-depth interviews, involving twelve human resource managers of Australian organisations and (3) a quantitative survey of 800 employees from nine Australian organisations.
The findings revealed greater insights into the HRM-retention relationship and provided empirical validation of the relationship. More specifically, the research identified eight retention factors that influence the decision of core employees to stay. These specific factors consisted of two bundles of practices: HR factors (e.g., person organisational fit, remuneration, reward and recognition, training and career development, challenging job opportunities) and Organisational factors (e.g., leadership behaviour, company culture and policies, teamwork relationship and satisfactory work environment). The outcome of the HRM-retention relationship was examined through organisational commitment and turnover intention using multiple regression analysis.
The findings of this study revealed positive significant co-relationships between the eight factors and organisational commitment. Moreover, it was highlighted that commitment acted as a partial mediator of remuneration, recognition and reward, training and career development and work environment on intent to stay. Commitment fully mediated the relationship person organisational fit, teamwork relationship, culture and policies and intention to stay.
The study produced a model suitable for use by human resource practitioners as a guide in determining what initiatives an organisation should adopt to retain their critical employees.
This research has also made a contribution by illuminating the current employment relationships in Australian organisations and providing relevant empirical evidence to support the theoretical model of Human Resource Architecture, developed by Lepak and Snell (1999) and, as a result, creating a configuration for an Australian Human Resource Architecture model.
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Browning, Victoria. "An investigation into the link between Human Resource Management practices and service-orientated behaviour in South African service organisations." Doctoral thesis, University of Cape Town, 2003. http://hdl.handle.net/11427/11781.
Full textAbstract:
Bibliography: leaves 181-200.In line with global trends in the economy, the service industry is making an increasingly important contribution to South Africa's economy. In order to stay competitive in both the international and national economies, service organisations in South Africa face numerous challenges that have resulted from a country living through 40 years of Apartheid. A key challenge is the lack of skilled labour at both managerial and worker levels in organisations compounded by the need to manage a highly diverse workforce with different needs and expectations. Frontline employees form an integral part of the service offering of any service organisation and they carry the responsibility of projecting the image of the organisation and of creating a satisfying service experience for the customer. Service organisations can gain competitive advantage through the effective mobilisation of these employees through high quality human resource management practices. This study aims to investigate the link between human resource management (HRM) practices in service organisations in South Africa and the service-orientated behaviour of frontline employees and the role played by organisational commitment in this relationship. Seven HRM practices were investigated, namely selection, training and human resource development, pay and rewards, performance appraisal and management support. The study focused on three service industries in South Africa, namely hospitality, retail and car rental. The four South African organisations that participated in the research are currently regarded as market leaders in each of their industries.
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Van, der Kevie Jéan. "The effect of diversity on teams in selected manufacturing organisations / J. van der Kevie." Thesis, North-West University, 2010. http://hdl.handle.net/10394/4621.
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This study investigates employees' perceptions of diversity and its impact on the workplace, as perceived by employees themselves. The focus will specifically be on external diversity factors such as culture, race and gender and to what extent these factors can possibly be linked to differences in perceptions of the influence of diversity in the workplace.
We know that equality and diversity programmes should be aligned with an organisation's core strategic objectives. Not only is this alignment critical to achieving equality and diversity goals, but it also enables organisations to benefit from the business opportunities that diversity offers.
To better understand the role and importance of diversity and gain insight into social systems, quantitative measures of diversity were examined by means of questionnaires.
A major consideration for managers is the wide scope of behaviours, attitudes, and values of the diverse staff across socio–cultural boundaries, which are bound to affect organisational processes. Thus, it is crucial for managers to distinguish how staff of different socio–cultural backgrounds could be interacting within the organisation, and identify how perceptual effects may be manifested in multicultural group relationships.Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.
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Albahussain, Sami A. M. A. "Human resource development: An investigation into the nature and extent of training and development in the Saudi private manufacturing sector." Thesis, University of Bradford, 2000. http://hdl.handle.net/10454/4944.
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This research explores the nature and extent of training and development (TD) provision, as well as top managers' and TD personnel's attitudes towards the TD function within the medium and large-size private manufacturing organisations of Saudi Arabia. Extensive details of the TD situation are provided and assessed for their adequacy, covering among other elements a descriptive analysis of the main characteristics of the organisations concerned, an evaluation of their TD plans and policies, and a review of their budget allocation and funding. The research then proceeds to describe and discuss the extent to which such organisations are applying a systems approach to TD, both in terms of its design and implementation. Thereafter, the main factors impeding the effectiveness of TD programmes are examined, followed by a consideration of the future challenges that are likely to increase the importance of TD for the organisations in question. The research has adopted a mainly descriptive approach and uses both quantitative and qualitative analytical methods. The required data were gathered through a combination of semi-structural interviews with a number of top managers, and survey questionnaires addressed to the persons responsible for TD within the targeted organisations. The sampling strategy was disproportional stratified random sampling. In total 16 senior executives, 132 medium-size organisations and 94 large-size organisations took part in the study. The findings reveal that although attitudes towards the value of TD are generally favourable, in practice in the majority of cases TD is under-resourced, unplanned and patchy, hardly the ideal features of a systematic model of TD that will enable private manufacturing business to successfully meet the challenges of the future ahead. The research ends with a number of specific and practical recommendations intended to improve the effectiveness of TD in the private manufacturing sector of the Kingdom of Saudi Arabia, as well as a number of suggestions for further research.Government of Saudi Arabia
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Kapondoro, Lloyd. "Factors to determine standardised human resource metrics for strategic business management : a case of selected organisations from the hospitality industry in Cape Town." Thesis, Cape Peninsula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2044.
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Thesis (MTech (Business Administration))--Cape Peninsula University of Technology.The paradigm shift from administrative to strategic Human Resource Management (HRM) has, arguably, necessitated the need for a more objective and quantitative HRM that shows how HRM interlinks with strategic organisational outcomes. Consequently, HR metrics, measurements and analytics can be tools, which can give HRM a status and position that is similar to other functional departments in organisations that provide numerical data. The purpose of this study was to explore HRM factors that are critical to determine strategic HR metrics. The purpose arose owing to documented scholarship, which argues that the current regime of HR metrics has no appeal to top management; is composed of too many metrics that are confusing; is suitable for traditional HRM; and does not give HRM a strategic status. The objective of the study was, therefore, to provide HR factors that link with strategic or organisational level outcomes and based on these factors, determine a metric that HR practitioners and top management can adopt as standard. The literature review had to be merged in a systems theory framework to develop the conceptual framework to start a grounded theory methodology. Within this methodology both secondary and primary data was collected and analysed. As part of its summary, the literature review included a meta study of prominent research on the HRM-firm performance relationship. The mini meta-analysis involved 27 studies whose mean coefficient of determination was calculated to show the strength of the variability in firm performance for which HRM accounted. This analysis revealed that HRM, on average, accounted for 31% of the variability in firm performance in the models that were used to investigate the relationship. An analysis was conducted of documents as part of a content analysis to collect secondary data, while questionnaires were used to collect primary data. The key finding was that the strategic HR factors are the HRM outcomes, namely employee engagement, commitment, satisfaction and embeddedness, while the HR metric that connects the HR factors and strategic outcomes is given as p=kH+c, where p is organisational performance, H are the HR factors, k is a constant of proportionality, and c is basic employee performance. It was also found that employee engagement had the most impact on organisational performance, relative to the other HR factors. As a result, the key recommendation made in this study is that organisations should use employee commitment, engagement, satisfaction and embeddedness to boost performance with special attention on employee engagement. The metric p=kH+c can be used to measure the level at which HR factors boost performance.
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Albahussain, Sami Abdullah M. A. "Human resource development : an investigation into the nature and extent of training and development in the Saudi private manufacturing sector." Thesis, University of Bradford, 2000. http://hdl.handle.net/10454/4944.
Full textAbstract:
This research explores the nature and extent of training and development (TD) provision, as well as top managers' and TD personnel's attitudes towards the TD function within the medium and large-size private manufacturing organisations of Saudi Arabia. Extensive details of the TD situation are provided and assessed for their adequacy, covering among other elements a descriptive analysis of the main characteristics of the organisations concerned, an evaluation of their TD plans and policies, and a review of their budget allocation and funding. The research then proceeds to describe and discuss the extent to which such organisations are applying a systems approach to TD, both in terms of its design and implementation. Thereafter, the main factors impeding the effectiveness of TD programmes are examined, followed by a consideration of the future challenges that are likely to increase the importance of TD for the organisations in question. The research has adopted a mainly descriptive approach and uses both quantitative and qualitative analytical methods. The required data were gathered through a combination of semi-structural interviews with a number of top managers, and survey questionnaires addressed to the persons responsible for TD within the targeted organisations. The sampling strategy was disproportional stratified random sampling. In total 16 senior executives, 132 medium-size organisations and 94 large-size organisations took part in the study. The findings reveal that although attitudes towards the value of TD are generally favourable, in practice in the majority of cases TD is under-resourced, unplanned and patchy, hardly the ideal features of a systematic model of TD that will enable private manufacturing business to successfully meet the challenges of the future ahead. The research ends with a number of specific and practical recommendations intended to improve the effectiveness of TD in the private manufacturing sector of the Kingdom of Saudi Arabia, as well as a number of suggestions for further research.
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Mohamed, Rosmah. "International comparative study of the effects of 'best practice' human resource management on worker outcomes in local government organisations : a case between England and Malaysia." Thesis, Cardiff University, 2007. http://orca.cf.ac.uk/54329/.
Full textAbstract:
This study empirically tests the universal thesis which proposes that 'best practice' HRM leads to enhanced individual and organisational performance. Research on the relationship between 'best practice' HRM and organisational performance has been of increasing interest over the last few decades. Findings from these studies have reported positive relationships between 'best practice' HRM and organisational performance however the majority of studies have used company-dominated performance measures. Few have considered the effects of HRM practices on worker outcomes - a significant omission in the extant literature. Moreover, most of the studies conducted in this area are based on research emerging from the US and UK private sector organisations. Whether the universal thesis has similar performance effects across national contexts and sectors (public/private) has largely been untested. Therefore, the purpose of this study is to test the universal thesis in a non-Westernised country and to compare the effects of 'best practice' HRM on workers' performance outcomes in public sector organisations in England and Malaysia. A self-administered questionnaire survey of 569 (England) and 453 (Malaysia) frontline workers, supervisors and middle managers working in England and Malaysia local government organisations was undertaken. The findings show that 'best practice' HRM explained workers' motivation, organisational citizenship behaviour and perceived organisational performance to a greater extent in Malaysia than in England local government organisations. Workers in Malaysia were found to be more motivated and more willing to help others with no additional pay in comparison to their England counterparts. However, even though 'best practice' HRM affected job satisfaction and intention to quit in both countries, the effect was greater for England workers. Furthermore, of the six HRM practices examined in this study, team working consistently had the most powerful effects on worker outcomes in both England and Malaysia local government organisations. Therefore, it appears that team working is an important predictor for achieving desirable worker outcomes in both countries. The findings also show that organisational climate explained job satisfaction more so in Malaysia than in England local government organisations. Also, organisational climate predicted workers' motivation and organisational citizenship behaviour in Malaysia but not in England. Concerning the relationship between worker outcomes and perceived organisational performance, the findings show that different outcomes predicted organisational performance. For instance in England job satisfaction predicted perceived organisational performance whereas, in Malaysia motivation and intention to quit predicted perceived organisational performance. In conclusion, this study has addressed the significant gaps in the extant literature and has presented empirical evidence in support of the universal thesis, in that the evidence presented reports statistically significant relationships between 'best practice' HRM and worker outcomes in public sector organisations in both Westernised and non-Westernised countries.
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Kazi, Shehnaz. "Parameters of managerial effectiveness and development of third sector managers. An empirical study of HIV NGO managers in India." Thesis, University of Bradford, 2017. http://hdl.handle.net/10454/16807.
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This unique and first-time research explores the parameters of effectiveness among HIV/AIDS and development NGO managers in India. The aim of this research has been investigate and explore how these managers perceive and view their own effectiveness at work. This research contextualises Analoui's Model (1999, 2002) of eight parameters of managerial effectiveness and three contextual factors, which explores and identifies the inter-relationship between the factors and causal influences which form the basis for their increased effectiveness. The methodology employed include qualitative semi-structured individual interviews with 16 NGOs managers and 2 focus-group interviews with 16 non-managerial staff. The results revealed a myriad of factors and influences concerning the NGO managers’ perception, managerial skills and competencies, organizations criteria for effectiveness, opportunities, demands and constraints involved, as well as the inter-organisational relationship and the dominant managerial philosophy of effectiveness. All the parameters of effectiveness and contextual factors of the Model (1999, 2002) apply and are suitable for this context, however, based on the main findings and in-depth discussions, the model has been adapted and modified in order to fit this unique and complex, highly diverse, holistic, multi-faceted and culturally specific context. The findings also indicate to numerous inter-linked factors both internally and externally of the NGOs and, include various training and development (T&D) needs for managers, with implications for the formation of adequate policies and implementation of relevant development programmes to improve and increase NGO managers effectiveness in India.
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Bridges, Sarah Joanne. "Organisational performance and human resource management." Thesis, University of Newcastle Upon Tyne, 2002. http://hdl.handle.net/10443/443.
Full textAbstract:
Over the last 20 years there has been a growth in the relative importance of personnel economics as an area of economics. However, due to a lack of suitable data most of the work in this area has been largely theoretical. It is only in the past decade that there has been a growth in the availability of firm-based data sets, making it possible for researchers to begin to test some of these ideas empirically. This thesis analyses data from a rich source of monthly personnel and payroll records from a large banking sector firm. The data is confined to the organisation's U. K operations and is available over the period January 1989 to March 1997 (giving 99 monthly observations). Although personnel data of this this sort is available for the US (see, for example, Baker, Gibbs and Holmstrom (1994) and Lazear (1999)), this is one of the first data sets of its kind to be available for the U. K. This thesis focues on three areas of personnel economics. It analyses the issues of promotion, absenteeism, and labour turnover, paying particular attention in all three cases to gender differences.
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Ben, Hassen Noura. "Le développement de l’employabilité dans les organisations : une aide à la rénovation de gestion des ressources humaines et à l’accroissement de performances économiques et sociales : cas d'entreprises industrielles tunisiennes." Thesis, Paris, CNAM, 2011. http://www.theses.fr/2010CNAM0759/document.
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Dans le cadre de leurs démarches de modernisation, les entreprises tunisiennes sont à la recherche d’un modèle de gestion efficace de leurs Ressources Humaines permettant, au-delà de la flexibilité et des restructurations nécessaires, d’assurer un développement de leurs performances, ainsi qu’une sécurisation des parcours professionnels de leurs salariés. L’hypothèse centrale que nous avons déterminée comme réponse à cette problématique est la suivante : la rénovation de Gestion des Ressources Humaines, par la mise en place d’une politique de développement de l’employabilité, aide les entreprises tunisiennes à faire progresser leur performance sociale et économique et à sécuriser les parcours professionnels de leurs salariés.Les résultats de cette recherche mettent tout d’abord en évidence les principales difficultés de modernisation de Gestion des Ressources Humaines au sein des entreprises tunisiennes (managériales, structurelles, institutionnels et culturelles), puis l’apport de développement de l’employabilité pour la rénovation des pratiques de GRH et à l’accroissement de performances sociales et économiques à moyen et à long terme et, enfin, les conditions nécessaires à l’intégration d’une politique de développement de l’employabilité à la GRHAs part of their efforts to modernize the Tunisian companies are looking for a model of effective management of their human resources with, beyond restructuring and flexibility necessary to ensure development of their performance and a career security of their employees. The central hypothesis we have determined as a response to this problem is: the renovation of Human Resource Management, for the establishment of a policy of development of employability, with Tunisian companies to advance their performance social and economic security and career paths for their employees.The results of this research are first identified the major challenges of modernizing human resources management in the Tunisian firms (managerial, structural, institutional and cultural) and the provision of employability development for renovation Human Resource Management practices and increasing social and economic performance in the medium and longer term and finally the conditions for the integration of a development policy employability of HRM
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Petersen, Bernice. "The relationship between organisational commitment, organisational citizenship behaviour and turnover intentions at a retail organisation." University of the Western Cape, 2010. http://hdl.handle.net/11394/8458.
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Magister Commercii (Industrial Psychology) - MCom(IPS)The South African employment industry is facing exhaustion as the demand for talented workers is higher than supply (Bakos, 2005) and it has become imperative that the employer no longer simply focus on the commitment of employees, but more so on the extra efforts that are exerted by these employees in order to ensure their sustainability (Netswera, Rankhumise & Mavundla, 2005). Extensive research has been conducted on organisational commitment because of its importance in predicting individuals' behaviour outcomes such as absenteeism and turnover (Popoola, 2005). Findings of studies conducted by Bolon (1997) and Maharaj (2006) indicate that there is a positive relationship between organisational commitment (OC) and organisational citizenship behaviour (OCB). Bolino and Turnley (2003) posit that it is important for organisations and managers to have a better understanding of the factors that make employees willing to go the extra mile in order to enhance organisational performance and sustain a competitive edge. The alms of the study are to investigate the relationship between organisational commitment, organisational citizenship behaviour and turnover intentions. Furthermore, it also investigated the relationship between biographical variables (namely, gender, age, tenure and race) and organisational commitment as well as that of organisational citizenship of human resource professionals A sample of 138 human resource professionals employed at a retail organisation completed a self-developed biographical questionnaire, the Organisational Commitment Questionnaire, the Citizenship Behaviour Questionnaire and the Turnover Intention Questionnaire. Results of the study indicate the existence of a significant relationship between organisational commitment and organisational citizenship and turnover intentions for human resource professionals. The statistical analysis suggests that organisational commitment has a significant relationship with organisational citizenship, whilst turnover intentions did not have a significant impact on organisational commitment. The biographical variables (namely, gender, age, tenure and race) appear to have a significant impact on organisational commitment, with gender having the strongest relationship with organisational commitment. The biographical variables (namely, gender, age, tenure and race) appear to have a significant impact on organisational citizenship behaviour, whilst race appeared to be unrelated to citizenship behaviour. Previous studies were reviewed to support the findings of the current study. Limitations of the study and recommendations for future research were put forth in addition to recommendations for the organisation.
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Santos, Paula Cristina Querido Gentil. "A gestão do recurso humano voluntário em organizações não governamentais para o desenvolvimento em Portugal." Master's thesis, Universidade de Évora, 2011. http://hdl.handle.net/10174/14092.
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À medida que cresce o seu impacto a nível global, a investigação e reflexão sobre os
múltiplos aspectos que envolvem a temática do voluntariado tem vindo a aumentar e a
consolidar-se nos circuitos relacionados com a economia social e com o denominado
terceiro sector.
As organizações que acolhem voluntários, integrados em projectos concretos, gerem por
alguma forma este capital humano, mesmo que tal não seja entendido ou incorporado na
entidade como gestão de recursos humanos.
O presente trabalho pretende precisamente dar um contributo para a temática da gestão
de voluntários enquanto recursos humanos das entidades. Através de inquérito realizado
junto de organizações do terceiro sector português, mais concretamente a Organizações
Não Governamentais para o Desenvolvimento (ONGD), é proposto analisar que
métodos e práticas são utilizados para recrutar, gerir e fixar voluntários de modo a
compreender o funcionamento das mesmas nesta área da gestão; ABSTRACT: As global impact on volunteering keeps on growing, research and reflection on various
aspects involving the theme has increased and consolidated in the fields related to social
economy and the so-called third sector.
Organizations that welcome volunteers, based on concrete projects, somehow manage
this human capital, even though this is not understood or incorporated into the entity as
human resource management.
This paper aims to contribute for the investigation on volunteer human resources
management. Through a survey made to organizations of the third sector in Portugal,
namely Non-Governmental Organisations for Development (NGO's), it is proposed to
analyse what methods and practices are used to recruit, manage and retain volunteers in
order to understand the practice of those organisations in this field.
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Boesch, Benjamin. "Die Besonderheiten des Human Resource Management in karitativen Organisationen." St. Gallen, 2006. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/02603629001/$FILE/02603629001.pdf.
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Mansour, Hala Fawzy. "Human resource management reform and organisational effectiveness : perspectives of human resource professionals in UK Higher Education institutions." Thesis, Keele University, 2011. http://eprints.keele.ac.uk/1834/.
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The starting point of this thesis is the idea in the literature that the main objective of NPM is to apply strategic direction to public organizations (Truss, 2006) that could help to achieve economic and cost-cutting objectives (Boyne, ibid.). Achieving these objectives is, in part, based on applying management reform (Hood, 1995) through a focus on performance management, the setting of quality standards, the adoption of a philosophy of enhancing value for money and the replacement of the allegedly traditional bureaucratic structure of management based on satisfying organizational members’ interests and demands a more market- or competition-based set of arrangements. In UK higher education institutions (HEIs), human resource management (HRM) has had a major influence by orchestrating these changes to achieve organizational effectiveness (Brown, 2008). Thus human resource professionals must address these changes when planning and carrying out their roles and programmes. This thesis proposes that there are two models that can be adapted to public sector organizations, such as universities: Stakeholder Satisfaction (SS) model and Instrumental Rationality (IR) model. Stakeholder Satisfaction model is concerned with balancing the demands and interests of different stakeholders and members. It is related to political, social and communicative forms of rationality as a base to achieve Organizational Effectiveness (OC). The HRM role in this model seems to focus on operations and people to satisfying members’ interests (Employee Champion role) and to perform administrative activities (Administrative Expert role). Instrumental Rationality model is seeking to achieve economic goals. The OE perspective under this model is related to technical and economic rationality. HRM within this model is concerned with achieving strategic orientation in an organization (Business Partner role). I argue that applying New Public Management (NPM) may influence public sector organizations to move from the Stakeholder Satisfaction model to the Instrumental Rationality model. Similarly, this might well be accompanied by HRM departments in universities shifting their main focus from the role of ‘Employee Champion’ to that of ‘Business Partner’.
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Syce, Chantal. "Predicting employee voluntary turnover using human resources data." Master's thesis, University of Cape Town, 2012. http://hdl.handle.net/11427/11711.
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Includes bibliographical references.The current research attempted to answer the following question: Can voluntary employee turnover be predicted? The study made use of regression analyses to examine the relationship between employee turnover and a range of worker demographics. Data covering 2 592 employees in a South African general insurer formed the basis for the analysis. Several demographic variables (available in the HR management information system), were identified and investigated with the aim to develop a voluntary turnover prediction model. Fourteen variables were identified in the human resources information system to be included for analysis. From 14 potential predictors, the procedure selected only five variables, i.e. cost centre, years of service, performance, age and tenure - family size interaction for inclusion in the regression equation.
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Azizsafaei, Farzaneh. "The role of human resource management in achieving organisational agility." Thesis, Birmingham City University, 2017. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.739954.
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Littenheim, Sofia, and Rika Takala. "Informationsbehov och informationsflöden : en studie av hur Human Resource Partners upplever informationsutbytet inom Human Resource organisationen på Astra Zeneca." Thesis, University West, Department of Social and Behavioural Studies, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-1304.
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Bodén, Sofie. "Utmaningarna inom Human Resources : att lyckas möta förväntningarna." Thesis, Stockholms universitet, Psykologiska institutionen, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-87187.
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Personalarbetet har förändrats mycket de senaste åren, det har orsakat att delar av organisationerna inte följt med i denna förändring. Yrkesrollen var förr mer omsorgsinriktad och fokuserade mer på medarbetarna men idag innehåller yrkesrollen mer ett affärstänk samt har ett arbetsgivarfokus. Syftet med studien var att få en ökad förståelse för vilka utmaningar HR-arbetare möter i sin yrkesroll när de ska tillgodose ledningens direktiv och medarbetarnas behov. Om det finns några utmaningar, vad de i så fall innebär och hur HR-arbetare lyckas hantera dessa utmaningar. Sex personer från olika privata företag i Stockholms län intervjuades, materialet transkriberades och analyserades tematiskt. Resultatet visade att en utmaning var att det fanns olika förväntningar på HR. En annan utmaning gällde att ledningen och medarbetarna hade olika maktpositioner, vilket påverkade HR:s prioriteringar. Dessa utmaningar hanterade intervjupersonerna genom kommunikation, tydlighet samt genom att klargöra representantfokus vilket tolkades motverka en rollkonflikt.
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Wiener, Karl Kilian Konrad, and n/a. "DYNAMIC CHANGE PROCESS: HOW DO COGNITIVE READINESS DRIVERS INFORM CHANGE AGENTS ON EMPLOYEE BEHAVIOURAL CHANGE INTENTION." University of Canberra. n/a, 2008. http://erl.canberra.edu.au./public/adt-AUC20081217.120215.
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It is well accepted by now that most change initiatives are unsuccessful even though more
organisations are experiencing change as they fight to retain and improve their
competitiveness in the market place. It is against this background of change failure that
researchers have looked for new strategies to improve change outcomes. Theoretical
models conceptualising the dynamic change process advise on better change strategies, but
little empirical evidence has demonstrated that these models are effective in improving
change implementation outcomes. Theoretical models were also developed to counter
change resistance, but little emphasis has been placed on employee change readiness.
Some empirical research on employee change readiness explores employees? perception of
organisational readiness, but no empirical research has explored employee readiness from a
psychological perspective. That is, how to create change readiness in employees.
This thesis has contributed to both the theoretical and empirical understanding of the
change readiness model. Firstly, the theoretical readiness for change model Armenakis et
al.?s (1993, 2002) was extended by the inclusion of the ?understanding of the change?
driver. Secondly, this change readiness model was empirically tested on two distinct
organisational changes: organisational restructure and IT change. The extended model is
also examined for two change stages of the dynamic process to identify which readiness
drivers should be prioritised by change agents.
Two online questionnaires were administered eight months apart assessing the responses to
three change stages (planning, implementation and post-implementation) of employees ?
supervisors and subordinates - of a flat structured organisation in the human resource
industry. At the two measurement points 189 and 141 employees returned completed
surveys. Six employee readiness drivers were operationalised and regressed against
behavioural change intention.
The quantitative findings using regression models across two change types and
longitudinally did not identify a specific change pattern. However, all six readiness drivers
including the ?understanding of the change? driver were influential on employees?
behavioural change intention. Furthermore, statistical differences between supervisors and
subordinates were identified in the organisational restructure change.
The quantitative findings using a triangulation approach with qualitative date including
data from two unstructured interviews and employee comments further validated the
quantitative findings. The thematic analysis of the employee comments enhanced the
findings and identified employee specific concerns including information dissemination of
the changes and a level of uncertainty.
The findings supported Armenakis et al.?s (1993, 2002) theoretical contribution that
change readiness drivers are an important part of the organisational change process
explaining why employee do and do not change. The empirical application of readiness
change driver evaluation during the dynamic change is supported as it permits change
agents to directly monitor employees? readiness perception of a specific change target.
This valuable information finds practical utilisation for change agents in providing targeted
guidance and support for employees thus facilitating a greater likelihood of a positive
change outcome.
Implications of these findings and future research opportunities are discussed.
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Elfman, Charlotte, and Elin Olofsson. "Strategic Human Resource Management : en strategi för att uppnå framgångsrika organisationer?" Thesis, Högskolan Väst, Avd för företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-9626.
Full textAbstract:
Bakgrund: I dagens samhälle präglas organisationer av ekonomiska förändringar, detta genom globalisering, förändrade kundförhållanden och en ökad konkurrens. Organisationer behöver hela tiden förbättra sin konkurrenskraft genom att effektivisera sin verksamhet. Idag ses medarbetarna som organisationers viktigaste tillgång eftersom att de förser organisationer med viktiga källor för att bli konkurrenskraftiga. Strategic Human Resource Management (SHRM) är ett arbetssätt som handlar om att utforma HR-strategier som gör att medarbetarnas kunskap och kompetens bidrar till att nå organisationens övergripande mål. Syfte: Syftet med studien har varit att undersöka hur organisationen använder ett strategiskt HR-arbete (SHRM) och om det är ett framgångsrikt arbetssätt. Vår studie har bidragit till en ökad förståelse om begreppet SHRM och hur det kan användas samt hur SHRM kan påverka organisationen. Metod: Insamlingen av vårt empiriska material bygger på en kvalitativ metod där vi genomfört djupgående intervjuer med HR-chefer som arbetar i en organisation som är verksam inom fordonsindustrin. Slutsats: Vi har kommit fram till att organisationen använder SHRM som arbetssätt. Vi kan dock inte dra några konkreta slutsatser om hur SHRM påverkar or-ganisationen men det finns tydliga indikationer på att SHRM har en positiv inverkan och bidrar till en ökad produktivitet och effektivitet. Vi har även kommit fram till att det är viktigt att organisationen utövar ett ledarskap som främjar SHRM.Background: In today's society organizations are characterized by economic changes, this by globalization, changing customer circumstances and increased competition. Organizations need to constantly improve their competitiveness by streamlining its operations. Today, employees are seen as the organizations most important asset, this because they provide organizations with important sources to become competitive. Strategic Human Resource Management (SHRM) is an approach that is about to build HR-strategies that make employees knowledge and skills to contribute the organizations to achieve the overall goals. Purpose: The aim of this study was to examine how the organization is using a strategic HR-work (SHRM) and if it is a successful strategy. Our study has contributed to a better understanding of the concept of SHRM and how it can be used and how SHRM can affect the organization. Method: The collection of our empirical material is based on a qualitative approach where we conducted in-depth interviews with HR-managers working in an organization that is active in the automotive industry. Conclusion: We have concluded that our survey shows that the organization uses the SHRM as working strategy. However, we can not draw any concrete conclusions in which way SHRM affect the organization, but there are clear indications that SHRM has a positive effect, contributing to increased productivity and efficiency. A further conclusion of our study is that it´s very important that the organization have a leadership that promotes SHRM.
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Erras, Michael. "HRM and organisational performance : an attempt to open the black box." Thesis, University of Strathclyde, 2002. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=25327.
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Over the last decade, much research has been conducted in the field of HRM and its association with organisational performance. Encouraged by substantial positive evidence for statistical associations between sophisticated HRM practices and enhanced organisational performance, HRM researchers have become more assertive in their claims that HRM contributes to performance. However, most of the research is based on questionnaire surveys and still leaves key questions unanswered, in particular by which processes HRM contributes to performance. This lack of knowledge about the processes involved in the HRM-performance relationship is referred to as 'black box'. It is the focus of this thesis to attempt to open this 'black box'. A qualitative case study methodology was adopted and the Glasgow four-star hotel sector chosen as a field of enquiry. This choice allowed for a standardisation of factors that might influence the degree of sophistication of HRM and its impact on performance, i.e. regional differences in terms of product and labour markets, capital intensity and unionisation. Four out of seven eligible hotels participated in the research. The cognitions of managerial respondents from different levels (i.e. general managers, HR managers and line managers) formed the basis of the research. Interviews with these respondents were analysed using a causal mapping method. Detailed quantitative secondary data enabled an investigation of the economic context and demonstrated that organisational performance is influenced by the economic context. It is argued that the appropriate level of analysis is the operational departments where HRM is applied by line managers in a way not necessarily in accordance with formal policy. On this level, HRM has demonstrated both direct effects on the achievement of departmental performance indicators and indirect effects through employee outcomes.
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Löfgren, Jonna. "Human Resource Management i ett litet företag : Strukturerad som organisation eller familj?" Thesis, Stockholms universitet, Sociologiska institutionen, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-117554.
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Begreppet Human Resource Management, d.v.s. ledning av de mänskliga resurserna, har de senaste åren vuxit sig större. Detta beror bl.a. på att medvetenheten kring organisationer och hur man får anställda att öka produktiviteten har blivit större. Idag vet vi att de psykosociala faktorerna på en arbetsplats är av stor vikt för att få en ökad produktivitet och effektivitet. Före och under 30-talet ansåg forskare att människan drevs och motiverades av ackordslöner och andra belöningar. Idag vet vi bättre och företag som har ett HR-perspektiv arbetar aktivt för att skapa delaktighet, motivation, engagemang, socialt stöd, kompetensutveckling etc. Detta för att personalen ska må bra och bidra till organisationen med sin kunskap och kreativitet. På så sätt blir organisationen mer effektiv och de anställda mer produktiva. Denna studie syftar till att undersöka hur HRM-arbetet ser ut på ett mindre företag där det inte finns någon specifik HR-funktion. Lyckas företaget skapa delaktighet, motivation, engagemang, kompetensutveckling, goda relationer och socialt stöd och hur påverkas de anställda av dessa komponenter? Med en kvalitativ metod undersöks dessa frågor. Datamaterialet besår av åtta semistrukturerade intervjuer. Utifrån den såkallade Harvardmodellen studeras komponenterna delaktighet, motivation, engagemang, kompetensutveckling och goda relationer. Vidare studeras även komponenten socialt stöd då detta spelar en avgörande roll enligt Krav-kontroll-stödmodellen. Resultatet visar att det finns en del brister på arbetsplatsen gällande delaktighet, tydlighet, dokumentation och delvis socialt stöd. Företaget har dock lyckats skapa trivsel, engagemang och motivation trots avsaknaden av en specifik HR-funktion. Studien visar att goda relationer och de sociala stöd som erbjuds verkar ha fungerat som en buffert som kompenserar bristerna i delaktighet.
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Loureiro-Koechlin, Cecilia. "Human and social aspects of software development for complex organisations : an online ethnography of software developers." Thesis, University of Hull, 2006. http://hydra.hull.ac.uk/resources/hull:5667.
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This thesis addresses the problem of human and social issues that affect software development. It is situated within the field of Information Systems and focuses on the processes of software production used within complex organisational processes: particularly decision-making, collaboration and workflow. Human and social issues are problems and situations caused by the members of the target organisations, software developers, and the dynamics of their working and social interactions. The objective of this thesis is to identify these human and social issues and see how they affect software developers' work. The methodological approach adopted here, is designed from the interpretive point of view. This study takes the perspective of software developers as they possess practical knowledge of complex business settings and current software development practices. Online ethnography is the chosen method that allows this investigation access to virtual communities in which software developers work and exchange experiences. The design of this thesis is as follows: 1. Online data is collected which reflect software developers' beliefs about their work and their target organisations. 2. Data categories are created which show a picture of the current state of affairs in software development. 3. An interpretive theory building strategy is used to create a model of software development based on data categories. The final outcome of this thesis is developed as a complement to Orlikowski's (2000) structurational model of enactment of technologies-in-practice and takes the form of a descriptive, theory based model. This model contributes to the deeper understanding of software development issues. It presents human and social issues that affect the production of software within three different contexts: software development environment, software development practices and complex business organisations. The model generated in this thesis also suggests that software developers' perceptions of human and social issues in complex business organisations are influenced by the developers' background knowledge and experience.
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Prytz, Liza, and Rebecka Olsson. "Kan human resource management vara med och bidra till en mer hållbar organisation? : En kvalitativ studie om human resource managements integration i hållbarhetsarbete." Thesis, Södertörns högskola, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-41293.
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Syftet med denna uppsats är att undersöka vad HRM arbetar med inom den social och miljömässig hållbarheten i organisationer samt vilka utmaningar som finns inom hållbarhetsområdet. Uppsatsen vill även undersöka om det finns konkurrensfördelar som HRM kan generera. Det empiriska materialet har samlats in genom tre stycken fysiska semistrukturerade intervjuer och två telefonintervjuer från två olika organisationer. De fem intervjuerna följde samma intervjuschema. Genom uppsatsen har det visat sig att HRM i större utsträckning arbetar med den social hållbarhet i jämförelse med den miljömässiga hållbarheten. Detta i relation till HRMs kompetenser, kunskaper samt humana resurser. I och med HRMs kompetenser inom den sociala hållbarheten kan de skapa konkurrensfördelar gentemot andra organisationer då de anses värdefulla och sällsynta. De slutsatser som identifierats är att HRM i dagsläget bör arbeta med den sociala hållbarheten och hållbart ledarskap. I framtiden kommer det krävas mer kompetenser och kunskaper för HRM för att kunna arbeta med den miljömässiga hållbarheten, vilket kan ses som en utmaning. En ytterligare utmaning inom HRM är tillgången till fler humana resurser. Fler humana skulle kunna öka möjligheterna för ett ännu bättre arbete med både den sociala hållbarheten samt hållbart ledarskap, men skulle även öppna upp möjligheterna för ett miljömässigt hållbarhetsarbete.The purpose of this essay is to examine what HRM is working with within the social and the environmental sustainability in organizations and also which challenges there are within corporate sustainability. The essay also wants to examine if there are any competitive advantages that HRM can generate. The empirical materials have been gathered through three physical semi-structured interviews and two telephone interviews from two different organizations. The five interviews were conducted with the same questions. It has been found that HRM in greater occurrences works with the social sustainability in comparison to the environmental sustainability. This in relation to HRMs competencies, knowledge and human resources. As a result of HRMs competencies within social responsibility, they can create competitive advantages against other organizations as they are considered valuable and rare. The conclusions that are identified are that HRM should work with social responsibility and sustainable leadership. In the future, more competencies and knowledge will be required for HRM to be able to work with environmental sustainability, which can be a challenge. A further challenge within HRM may be the availability of human resources. More people working with HRM could increase opportunities for even better work with social sustainability and sustainable leadership and would also open up opportunities for work with environmental sustainability.
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Gunnarsson, Eric, and Henrik Högberg. "Utvärdering av personalutbildning : En studie om organisationers utvärdering av utbildningsprogram." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-257396.
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This study examines how and why organizations evaluate training and development within the organizations. The study has a qualitative approach based on semi-structured interviews, with office and organization development managers. The purpose of the study is to contribute with knowledge about how three large Swedish organizations evaluates training and development programs for staff members. Another purpose is to describe why the organizations evaluate training and development programs and to research if there is a further need to develop the organization evaluation methods. Therefore the research questions are Why and how do organizations evaluate training programs? What further need is there to develop organizations evaluation methods? The conclusion of this study shows that evaluation of the training and development programs are not a high priority among the selected organizations. Although the organizations believe that evaluation on training and development programs may exhibit legitimacy to their customers and improve future training and development programs, the selected organization chooses to focus more on developing and implementing the training programs. This results in difficulties for the organization to comprehend exactly how programs affect the organizations. Therefor proper evaluations methods could help the selected organizations to create more profitable programs.
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Abdul-Razaq, Muhammad Alimi. "The Organisation of African Unity and the promotion and protection of human rights in Africa." Thesis, University of Hull, 1988. http://hydra.hull.ac.uk/resources/hull:3578.
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The adoption of the African Charter on Human and Peoples Rights (AFCHPR) on 17 June 1981 by the O. A. U. Assembly of Heads of States and Government is, singly, the most significant act in the field of Human Rights protection in Africa. The Charter entered into force on 21 October 1986. These developments have inspired the Commission of this thesis.The aim of this thesis is to examine the promotion and protection of human rights in Africa in three main areas, namely, historical/cultural perspectives, national and regional legal regimes for the promotion and protection of human rights in Africa.
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Gill, Leanne Margaret. "Building organisational capability." Queensland University of Technology, 2006. http://eprints.qut.edu.au/16234/.
Full textAbstract:
Much has been written about the benefits to be derived from maximising organisational capability as a means of increasing competitive advantage, establishing human resource functions as a strategic partner and improving stakeholder satisfaction. However, there is very little in the research on how organisations build their organisational capability (OC). This thesis explores how developments in our understanding of strategic planning and human resource practices have contributed to a focus in organisations on building their organisational capability. The emergence of the resource-based theory of the firm, together with changes in human resource practices in job analysis, performance management and staff development has laid the foundation for organisational capability. A Model of Organisational Capability is proposed that explores how systems and processes can be aligned to maximize core organisational capability. Three research questions emerge from the literature and the Model: *How do organisations define their Strategic Intent Domain? *How can organisations define their Core OCs? *How do organisations embed their OCs into their Job Context, Organisational Systems and Knowledge Networks Enablers? These questions are explored by examining an Australian University utilising a participatory action research methodology. The study focused on how the organisation engaged senior managers to develop an organisational capability framework and agreed on a strategy to embed the capabilities in HR practice. As a result, this thesis presents a step-by-step process for organisations seeking to build their Core Organisational Capability. Practitioners wishing to maximize their organisational capability can draw on the Model of Organisational Capability, step-by-step process and contextual principles, to assist them to engage with the organisation to explore an organisational capability agenda.
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Delcid, Natalie. "Organisationers påverkan på human resource management : En fallstudie över hotellkedjor i Kalmar." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-59801.
Full textAbstract:
Den är studien avser en fallstudie över tre olika hotell i Kalmar. I studien har det undersökts vilka organisatoriska faktorer som påverkar frontlinjepersonalen på ett hotell. Human resource management har varit det största fokuset i studien. Det studien har kommit fram till är att de tre största och viktigaste aspekterna hos Scandic Kalmar Väst, Kalmarsund hotell och First hotel Witt när det gäller HRM är organisationsstruktur, motivation och till sist gästvänlighet. Organisationsstrukturen påverkar huruvida ett hotell som tillhör en större kedja kan arbeta med HRM och därmed motivation. Motivation är någonting som är viktigt för medarbetarna. De måste göra ett bra arbete för att kunderna ska bli nöjda och ha en bra upplevelse på hotellet. De tre största kategorierna i studien är väldigt sammanhängande och berör varandra genomgående i hela studien.
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Albawardy, Faisal Abdullah. "The strategic value of learning : a comparative study between multinational private and public sectors organisations in Saudi Arabia." Thesis, University of Portsmouth, 2010. https://researchportal.port.ac.uk/portal/en/theses/the-strategic-value-of-learning(71e1fd87-7ba8-40c3-972f-23c64875e5d7).html.
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Although there is consensus that national Human Resource Development policy is important, in the Kingdom of Saudi Arabia (KSA) the ways in which strategic human resources development (SHRD) is undertaken by employing organisations remains under-researched. The study investigated the value attached to learning in multinational private and also public organisations in Saudi Arabia. The three research objectives were to: examine the strategic value of learning from CEO managers‟ and HRD practitioners‟ perceptions in multinational private and public organisations in Saudi Arabia; establish the extent to which the value attached to learning in the public sector is different from that in the multinational private sector in Saudi Arabia and, to examine any differences in the value attached to learning by HRD specialists and senior managers of organisations in KSA. Making use of a constructionist ontology the thesis explores how these senior staff value and evaluate strategic learning and its contribution to their organisations. An inductive approach is taken with elements of both comparative and cross sectional design. This thesis builds on O‟Driscoll et al. (2005) in the USA and Anderson (2007) in the UK. Semi-structured interviews were undertaken in twenty organisations, with thirty-seven senior participants. Findings were analysed through thematic analysis. The data suggest that respondents in many KSA organisations evaluate learning through individual performance measured by trainees‟ satisfaction and changes in employee capability, focusing more on short term operational issues rather than organisation strategy. Although the context for HRD in Saudi Arabia is different to that of Western developed economies there are similarities between the finding from this thesis and O‟Driscoll et al, (2005) and Anderson (2007) which suggest that there is a range of challenges associated with putting strategic HRD into practice in employing organisation.
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Skinner, Denise Olwyn. "Barriers to the evaluation of human resource management initiatives : three public sector case studies." n.p, 2000. http://library7.open.ac.uk/abstracts/page.php?thesisid=92.
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Sakurai, Yuka, and Yuka Sakurai@anu edu au. "Problems and Prospects in Cross-Cultural Interactions in Japanese Multinational Corporations in Australia." The Australian National University. Faculty of Economics and Commerce, 2001. http://thesis.anu.edu.au./public/adt-ANU20020122.092141.
Full textAbstract:
As multinational corporations (MNCs) are extending their international operations they need to examine issues such as the localisation of human resource policies and management, and the effective use of local and expatriate managers. Examination of expatriate studies indicates a lack of attention given to the relationships between expatriate managers and local managers or the perspectives of local managers working in MNCs. This thesis attempts to fill these gaps by focusing on the cross-cultural interactions between expatriate and local managers. This thesis addresses the importance of positive cross-cultural understanding between Japanese expatriate managers and local managers in Japanese subsidiaries in Australia, and its effect on work-related outcomes such as job satisfaction and commitment to the organisation. It identifies macro and micro factors which are associated with levels of job satisfaction and commitment of Japanese expatriate managers and Australian managers with special focus on economic functions of industry, communication, and mutual perceptions. Conceptual models for predicting organisational commitment for Japanese expatriate and Australian managers are developed, and the validity of the models is empirically tested.
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Australian managers and Japanese expatriate managers working for Australian subsidiaries of twelve Japanese-owned firms completed self-report questionnaires anonymously. A unique paired data set is used for particular analyses such as measuring communication and perceptions of each other. This thesis examines differences in work values and beliefs between Japanese expatriates and Australian managers on issues derived from structural and cultural features of Japanese MNCs; for example, the type of subsidiary-head office management (eg. strategic planning), integration of local managers, group-oriented decision making, and work ethic. It is found that there is a significant gap in perceptions between Japanese and Australian managers with regard to corporate membership, but no significant differences are found in their opinions towards the strategic planning style of management. Contrary to our expectations, Australian managers are found to be more group-oriented than Japanese managers.
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The characteristics of two industries, general trading firms (the sogo shosha) and manufacturing firms, are discussed and their impacts upon cross-cultural relationships and work attitudes of managers are examined. Findings indicate that Australian managers in manufacturing firms have more positive perceptions of work relations with Japanese managers and positive work attitudes than Australian managers in the sogo shosha. This suggests that manufacturing firms provide a more positive work environment to Australian managers than the sogo shosha, whereas cross-cultural interactions in the sogo shosha are not very effective, which may cause misunderstanding and mistrust between managers, and lower levels of job satisfaction and organisational commitment of local managers. The type of industry does not affect the work attitudes of Japanese managers or their perceptions of Australian counterparts.
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A conceptual model for predicting the organisational commitment of Japanese and Australian managers are developed and tested empirically. Independent variables included in the model are: individual characteristics, type of industry, psychological integration of local managers into the Japanese organisation, work relations between Japanese and local managers and job satisfaction. Results indicate that job satisfaction, work relations and tenure have significant impacts upon organisational commitment of Australian managers. As for the Japanese managers, job satisfaction and tenure have significant impacts upon organisational commitment, but no association between work relations and organisational commitment is found. In addition, the relationship between work relations and organisational commitment for the Australian managers is partially mediated by job satisfaction, however, this is not the case with the Japanese managers.
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The findings of this thesis will improve our understanding of cross-cultural interactions between expatriates and local managers, increasing overall firm performance and improving the quality of cross-cultural relationships within contemporary society. Moreover, these findings will provide a wider perspective on understanding how organisations can implement localisation of management and integrate local managers into the organisation.