Journal articles on the topic 'Human Centered Design methodology'
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Bowman, Matthew L., Gina A. Taylor, Deana McDonagh, Leanne T. Labriola, and Dipanjan Pan. "Medical Device Design: Applying a Human-Centered Design Methodology." Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care 6, no. 1 (May 15, 2017): 177–80. http://dx.doi.org/10.1177/2327857917061037.
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The OcuCheck is a novel ocular device that will disrupt the healthcare industry by reducing the need for Slit Lamps when evaluating corneal integrity. Ocular leaks should be detected and repaired quickly for the best vision outcomes. Patient comfort, user needs, and usability informed the design of the device. Key design objectives included ease of use by persons with all levels of skill, portability, and the ability to assess the patient regardless of the patient’s position or level of consciousness. We utilized a human-centric design approach, driven by the needs of both the patient and medical professionals, to elicit visual cues, patterns of behavior, and product design opportunities. We incorporated sociology, ergonomics, sustainability, human factors, business models, and marketing into the development process early on and worked in parallel with the engineers to integrate the needs of the user from the very beginning. Design, research, and prototype testing were focused upon use of materials, patient needs, ease of use, scale, location of device when not in use, and product protocols. Rather than simply creating a utilitarian solution we strove to pre-empt usability and implementation challenges through use of empathy.
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Nguyen, Hien Ngoc, Ganix Lasa, Ion Iriarte, Ariane Atxa, Gorka Unamuno, and Gurutz Galfarsoro. "Human-centered design for advanced services: A multidimensional design methodology." Advanced Engineering Informatics 53 (August 2022): 101720. http://dx.doi.org/10.1016/j.aei.2022.101720.
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Watson, Michael E., Christina F. Rusnock, John M. Colombi, and Michael E. Miller. "Human-Centered Design Using System Modeling Language." Journal of Cognitive Engineering and Decision Making 11, no. 3 (April 13, 2017): 252–69. http://dx.doi.org/10.1177/1555343417705255.
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The human user is important to consider during system design. However, common system design models, such as the system modeling language, typically represent human users and operators as external actors, rather than as internal to the system. This research presents a method for integrating human considerations into system models through human-centered design. A specific system is selected to serve as the case study for demonstrating the methodology. The sample system is analyzed to identify the task and information flow. Then, both system- and human-centered diagrams are separately created to represent different viewpoints of the system. These diagrams are compared and analyzed, and new diagrams are created that incorporate both system and human considerations into one concordant representation of the system model. These new views allow systems engineers and human factors engineers to effectively communicate the role of the user during early system design trades.
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Mitchell, Christine M. "Operations Automation: A Concept and Design Methodology for Human-Centered Automation." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 47, no. 3 (October 2003): 320–24. http://dx.doi.org/10.1177/154193120304700315.
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Gaspar, José F., Ângelo P. Teixeira, Adriano Santos, C. Guedes Soares, Pavel Golyshev, and Nina Kähler. "Human centered design methodology: Case study of a ship-mooring winch." International Journal of Industrial Ergonomics 74 (November 2019): 102861. http://dx.doi.org/10.1016/j.ergon.2019.102861.
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Still, Jeremiah D., Ashley Cain, and David Schuster. "Human-centered authentication guidelines." Information & Computer Security 25, no. 4 (October 9, 2017): 437–53. http://dx.doi.org/10.1108/ics-04-2016-0034.
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Purpose Despite the widespread use of authentication schemes and the rapid emergence of novel authentication schemes, a general set of domain-specific guidelines has not yet been developed. This paper aims to present and explain a list of human-centered guidelines for developing usable authentication schemes. Design/methodology/approach The guidelines stem from research findings within the fields of psychology, human–computer interaction and information/computer science. Findings Instead of viewing users as the inevitable weak point in the authentication process, this study proposes that authentication interfaces be designed to take advantage of users’ natural abilities. This approach requires that one understands how interactions with authentication interfaces can be improved and what human capabilities can be exploited. A list of six guidelines that designers ought to consider when developing a new usable authentication scheme has been presented. Research limitations/implications This consolidated list of usable authentication guidelines provides system developers with immediate access to common design issues impacting usability. These guidelines ought to assist designers in producing more secure products in fewer costly development cycles. Originality/value Cybersecurity research and development has mainly focused on technical solutions to increase security. However, the greatest weakness of many systems is the user. It is argued that authentication schemes with poor usability are inherently insecure, as users will inadvertently weaken the security in their efforts to use the system. The study proposes that designers need to consider the human factors that impact end-user behavior. Development from this perspective will address the greatest weakness in most security systems by increasing end-user compliance.
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Vignoli, Matteo, Sara Roversi, Chhavi Jatwani, and Margherita Tiriduzzi. "HUMAN AND PLANET CENTERED APPROACH: PROSPERITY THINKING IN ACTION." Proceedings of the Design Society 1 (July 27, 2021): 1797–806. http://dx.doi.org/10.1017/pds.2021.441.
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AbstractThis work aims to test Prosperity Thinking methodology in Action and assess whether this method would respond to the needs of designers, innovators, and change-makers that are willing to change the food system. Starting from the evolution of marketing design to human-centered design, we illustrate the importance of taking into account the planet's means in the design for Sustainability at the system level. We approached the problem starting from practice, with an Action Research Innovation Management Framework (Guertler, Kriz, and Sick, 2020). Results show that designers, innovators, and changemakers have an interest in a methodology that helps them to analyze and solve systemic challenges linking the micro (human) and macro (planet) through a participatory approach to achieve long-term impact of the designed solutions.
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Barone, Eleonora. "Towards a sustainable longevity society: Instrumentalizing intergenerationality and human-centered design." ESIC MARKET Economic and Business Journal, Volume 52, Issue 2 (January 15, 2021): 401–26. http://dx.doi.org/10.7200/esicm.169.0522.3.
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Objective: This article aims to decode the opportunities of longevity societies. Methodology: It uses a qualitative analytical methodology that is nourished by the learning of 6 years of research and projects carried out in mYmO1 (entity dedicated to intergenerational innovation). It also relies on technical knowledge and analysis original sources based on the Intergenerational approach and the Human-Centered Design. The proposal presents a clear goal that is to achieve Sustainable Cities and Communities, considering the unit of space-time measurement key to start mapping projects for long-lived societies. The Sustainable Development Goals (SDGs) drawn up by the United Nations are mentioned as a reference for the scope of actions in the text, the target being SDG-11. In addition, all proposed actions are based on a premise that is taken as a basis and that lies in the importance of all actors assuming their responsibility in solving problems. In order to decode the opportunities that longevity societies offer and to achieve sustainable cities and communities, community ownership of change is considered essential. Results: Based on these considerations, a strategic matrix is designed that uses the Theory of Change to establish the relationships between actions and objectives. Desired changes are identified and what should happen to ensure that these changes lead to long-term results is analysed too. In addition, as a consequence of its practical implication, the proposed matrix is useful for small and large interventions, in any development and innovation project. Within this framework, intergenerational approach and human-centered design offer the methodology and tools to put into practice the development of concrete processes and projects. Limitations: It is an essay that shows some initiatives in concrete realities whose results are not universally extrapolated. Practical implications: As a result, new models of participation are made visible in which organizations, public authorities and individuals collaborate to solve current challenges.
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Francés Morcillo, Leire, Paz Morer-Camo, María Isabel Rodriguez Ferradas, and Aitor Cazón Martín. "The Wearable Co-Design Domino: A User-Centered Methodology to Co-Design and Co-Evaluate Wearables." Sensors 20, no. 10 (May 21, 2020): 2934. http://dx.doi.org/10.3390/s20102934.
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This paper presents a user-centered methodology to co-design and co-evaluate wearables that has been developed following a research-through design methodology. It has been based on the principles of human–computer interaction and on an empirical case entitled “Design and Development of a Low-Cost Wearable Glove to Track Forces Exerted by Workers in Car Assembly Lines” published in Sensors. Insights from both studies have been used to develop the wearable co-design domino presented in this study. The methodology consists of different design stages composed of an ideation stage, digital service development and test stages, hardware development and test stage, and a final test stage. The main conclusions state that it is necessary to maintain a close relationship between human factors and technical factors when designing wearable. Additionally, through the several studies, it has been concluded that there is need of different field experts that should co-design and co-evaluate wearable iteratively and involving users from the beginning of the process.
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Thamrin, Diana, Laksmi Kusuma Wardani, and Ronald Hasudungan Irianto Sitindjak. "Empowering Surabaya Creative Communities and Start-Ups through Human-Centered Design." GATR Global Journal of Business and Social Science Review (GJBSSR) Vol.8(2) Apr-Jun 2020 8, no. 2 (June 7, 2020): 102–12. http://dx.doi.org/10.35609/gjbssr.2020.8.2(4).
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Objective - Creative communities have the potential to increase a city’s social, economic, and touristic values. Despite their evident existence in Surabaya, these communities lack support in terms of public spaces and exhibition facilities with suitable designs that could accommodate their unique activities and communicate their aspirations to the public. This research-design project aims to prove the social and economic benefits of the human-centered design process by implementing various human-centered design approaches in the interior design of creative community spaces (CCS) so that they can accommodate the unique activities of existing creative communities and serve as assembly points for entrepreneurial or start-up groups. Methodology/Technique – Two teams of interior designers were tasked to design a community space and exhibition facility for two creative communities in Surabaya. A combined method based on different human-centered design approaches of applied ethnography, participatory design, co-design, contextual design, emphatic design, and lead user approach was conducted through six stages of design process consisting of: Empathize, Point of View, Define, Ideate, Prototype, and Test. Findings & Novelty - The results of this research-design project are novel designs of community co-working spaces and exhibition facilities based on the unique human values, hobbies, and characteristics of the creative community that proved the social and economic benefits of human-centered design in the practice of interior design. Through the design of the creative community spaces yielded, interior and building designers can promote the activities and aspirations of existing creative communities such that they may, in turn, contribute to the development of Surabaya’s social, economic, and touristic values. Type of Paper: Review JEL Classification: M13, M19. Keywords: Human-Centered Design; Creative Community; Community Design; Surabaya; Creative Economy; Design. Reference to this paper should be made as follows: Thamrin, D; Wardani, L.K; Sitindjak, R.H.I. 2020. Empowering Surabaya Creative Communities and Start-ups through Human-centred Design, Global J. Bus. Soc. Sci. Review 8(2): 102 – 112. https://doi.org/10.35609/gjbssr.2020.8.2(4)
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DeLucia, Patricia R., Robert D. Mather, John A. Griswold, and Sunanda Mitra. "Human-Centered Design of Image-Guided Interventions for Minimally-Invasive Surgeries: Toward a Methodology." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 47, no. 12 (October 2003): 1579–81. http://dx.doi.org/10.1177/154193120304701244.
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Stola, Krzysztof. "User experience and design thinking as a global trend in healthcare." Journal of Medical Science 87, no. 1 (July 20, 2018): 28–33. http://dx.doi.org/10.20883/jms.2018.281.
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Human-centered design describes a process and methodology that begins and ends with accommodating the needs and desires of our end users – the patients, families, providers, and other stakeholders, who each play a crucial role in the innovative healthcare creation process. Based on the desktop research it was found that human-centered design methodologies and tools are trending in the different fields and areas of healthcare design systems. It was found that customer-centric approach is the key fact of innovation creation process whether it is product or service, technology or organization level. The conclusion is that it is time for healthcare to start solving real people problems by implementing the human-centered approach in order to achieve high results and create innovative solutions that will match their customers and stakeholders needs and desires.
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Harte, Richard, Liam Glynn, Alejandro Rodríguez-Molinero, Paul MA Baker, Thomas Scharf, Leo R. Quinlan, and Gearóid ÓLaighin. "A Human-Centered Design Methodology to Enhance the Usability, Human Factors, and User Experience of Connected Health Systems: A Three-Phase Methodology." JMIR Human Factors 4, no. 1 (March 16, 2017): e8. http://dx.doi.org/10.2196/humanfactors.5443.
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Palmer, Gary, James H. Abernathy, Greg Swinton, David Allison, Joel Greenstein, Scott Shappell, Kevin Juang, and Scott T. Reeves. "Realizing Improved Patient Care through Human-centered Operating Room Design." Anesthesiology 119, no. 5 (November 1, 2013): 1066–77. http://dx.doi.org/10.1097/aln.0b013e31829f68cf.
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Abstract Background: Human factors engineering has allowed a systematic approach to the evaluation of adverse events in a multitude of high-stake industries. This study sought to develop an initial methodology for identifying and classifying flow disruptions in the cardiac operating room (OR). Methods: Two industrial engineers with expertise in human factors workflow disruptions observed 10 cardiac operations from the moment the patient entered the OR to the time they left for the intensive care unit. Each disruption was fully documented on an architectural layout of the OR suite and time-stamped during each phase of surgery (preoperative [before incision], operative [incision to skin closure], and postoperative [skin closure until the patient leaves the OR]) to synchronize flow disruptions between the two observers. These disruptions were then categorized. Results: The two observers made a total of 1,158 observations. After the elimination of duplicate observations, a total of 1,080 observations remained to be analyzed. These disruptions were distributed into six categories such as communication, usability, physical layout, environmental hazards, general interruptions, and equipment failures. They were further organized into 33 subcategories. The most common disruptions were related to OR layout and design (33%). Conclusions: By using the detailed architectural diagrams, the authors were able to clearly demonstrate for the first time the unique role that OR design and equipment layout has on the generation of physical layout flow disruptions. Most importantly, the authors have developed a robust taxonomy to describe the flow disruptions encountered in a cardiac OR, which can be used for future research and patient safety improvements.
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Hyysalo, Sampsa, and Mikael Johnson. "The user as relational entity." Information Technology & People 28, no. 1 (March 2, 2015): 72–89. http://dx.doi.org/10.1108/itp-01-2014-0011.
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Purpose – “User” is the lingua franca term used across IT design, often critiqued for giving a reductionist portrayal of the human relationship with technologies. The purpose of this paper is to argue that equating “user” with flesh and blood “people out there” is naïve. Not only that, it closes important options in conducting human-centered design. Design/methodology/approach – The authors conceptually elaborate a relational understanding of the user and integrate research findings on user representations found at the intersection of human-centered design and social studies of technology. Findings – The user is best understood as a relational term that bridges between people out there and renditions of them relevant for design. A distinction between “user representations” and “engaged use” is a key distinction to clarify this further. Research to date demonstrates that R & D organizations have a wide range of user representations and positioning human-centered design to these would advance its likely yield. Research limitations/implications – The strategic positioning of user studies and other human-centered design within R & D organizations is a growing research area that merits further research. Practical implications – Descriptions of users would benefit from being more strategic in order to become viable amidst other design concerns. This can be aided by, for instance, visualizing the “users” that different fractions in the company rely on and compare these to the users indicated by human-centered design. Originality/value – The paper makes an original reconceptualization of the user and integrates literature on user representations to open new options for conducting human-centered design.
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Ismaila, S. O., and T. M. Samuel. "Human-centered engineering: the challenges of Nigerian engineer." Journal of Engineering, Design and Technology 12, no. 2 (April 29, 2014): 195–208. http://dx.doi.org/10.1108/jedt-02-2011-0013.
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Purpose – There is the need to focus on humans while designing engineering facilities for users. The need to focus on Nigerians when designing for them is presented in this paper. The paper aims to discuss these issues. Design/methodology/approach – Relevant literatures were consulted on the history of ergonomics and its importance was stressed. Some instances where ergonomics should be applied in the country were identified. Findings – The paper observed that the application of ergonomics in Nigeria is low and some constraints that are militating against the use of ergonomics in Nigeria are discussed. Originality/value – The paper suggested ways to fully imbibe the use of human-centered engineering (ergonomics) in Nigeria.
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Millán, Gema, Erudino Llano, Joachim Globisch, Antoine Durand, Tim Hettesheimer, and Eduardo Alcalde. "Increasing Energy Efficiency in the Food and Beverage Industry: A Human-Centered Design Approach." Sustainability 12, no. 17 (August 28, 2020): 7037. http://dx.doi.org/10.3390/su12177037.
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Energy efficiency in companies is addressed by established tools or procedures, such as energy audits or the implementation of an energy management system in accordance with the Energy Efficiency Directive. Both options indistinctly provide sufficient information for companies to identify opportunities for improvement and savings in their energy costs. However, the influence of cultural and behavioral aspects on employees and the organizational and structural configuration of companies impacts the effectiveness of these tools. In this regard, within the framework of the INDUCE “Towards a sustainable agro-food Industry: Capacity building programmes in Energy Efficiency” project, which is an H2020 research project focused on the food and beverage industry, an innovative methodology based on the human-centered design approach has been designed to motivate and empower the key actors of companies by creating an energy culture that increases energy efficiency. This methodology, which internalizes the procedures and philosophy of continuous improvement of an energy management system, allows companies to adopt different models adapted to each situation in order to acquire an energy-efficiency culture that enables actions to be carried out in companies more effectively and with long-term impact. This paper describes the methodology and its implementation and validation within 11 pilot companies in France, Germany, Spain, and The Netherlands, providing some representative results.
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Mincolelli, Giuseppe, Nicolò Cocchi, Clio Dosi, and Matteo Vignoli. "“OPER.TEN” Transform Emergency Now! - facing Covid-19 with Open Innovation and Human Centered Design." Strategic Design Research Journal 13, no. 3 (December 23, 2020): 658–68. http://dx.doi.org/10.4013/sdrj.2020.133.28.
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The paper presents “OPER.TEN”, a 10 days program that hybridized Human Centered Design (HCD) with Open innovation (OI), developed in response to the Covid-19 pandemic. The program adapted a HCD methodology so that the design teams could face the challenges of designing during a pandemic, such as relying on remote interactions only. Methodological challenges are presented as well as tools and methods developed to overcome those challenges. To ensure fast implementation of the results, the HCD methodology was hybridized with pillars of OI by involving stakeholders of the territory that could participate with implementation capacity. The final network involved Universities, Companies, Municipality, and Government. After the design phase, 3 of 4 solutions were successfully implemented in 40 days. Results report how to hybridize a HCD with OI to push rapid implementations.
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Park, Jae Il. "Design Evaluation Method for Universal Product Development." Advanced Materials Research 889-890 (February 2014): 1481–84. http://dx.doi.org/10.4028/www.scientific.net/amr.889-890.1481.
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Traditional design process has laid an emphasis on developing function-based products in the assumption that consumers only care for the functional value of products. However, the importance of the aesthetics and usability of products in the aging society demands the human-centered product development process that the human factors should be integrated in developing products. This research proposes a design methodology for universal design product development based on patent information about ergonomic designed products. It will support the production and accumulation of reusable universal design knowledge and enable human-centric product development more economically.
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Li, Qian. "An Integrated Methodology for User Interface Design: Human Factors in Use Case Driven Development Process." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 46, no. 5 (September 2002): 675–79. http://dx.doi.org/10.1177/154193120204600516.
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Human factors has provided many applicable theories and techniques to analyze user requirements, design user interfaces, and conduct evaluation of usability in software development. However, it is common that contributions made by human factors practitioners are not incorporated in this development process, which impairs the ability of human factors practitioners to have significant impact in cross-functional teams. This paper reviews the possible reasons that human factors efforts are frequently ignored in software design and development and proposes a conceptual framework for the integration of the methods and tools from both the user-centered design approach and the use case driven process to take advantages of the merit and recent progress in both human factors and object-oriented technology.
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Biabdillah, Fajerin, Herman Tolle, and Fitra A. Bachtiar. "Go Story: Design and Evaluation Educational Mobile Learning Podcast using Human Centered Design Method and Gamification for History." Journal of Information Technology and Computer Science 6, no. 3 (December 28, 2021): 308–18. http://dx.doi.org/10.25126/jitecs.202163345.
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Technological developments, especially in the field of education, can help students learn more effectively and help the learning process. The learning method used in high school for history learning still uses conventional methods. The use of this conventional method often experiences problems such as students being less motivated in learning. One of the solutions proposed in this article is to design an android-based learning media that can support the activities of the learning process named go-story. Interface design for students as application users and (UI/UX) based on human centered design methodology and the concept of gamification. The human centered design approach and the concept of gamification will be used in the analysis and design process to maximize the usability and engagement of the application. The application will be implemented and tested on students to measure its effectiveness. The trials that have been carried out show the results of improvements
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Haider, Sayed Nafiz, Su-Cheng Haw, and Fang-Fang Chua. "On Leveraging the Use of Case Studies to Recommend Design Methods: From the Perspective of Human-Centered Design Methodology." Advanced Science Letters 24, no. 2 (February 1, 2018): 1196–200. http://dx.doi.org/10.1166/asl.2018.10715.
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Gill, Roopan Kaur, Gina Ogilvie, Wendy V. Norman, Brian Fitzsimmons, Ciana Maher, and Regina Renner. "Feasibility and Acceptability of a Mobile Technology Intervention to Support Postabortion Care (The FACTS Study Phase II) After Surgical Abortion: User-Centered Design." JMIR Human Factors 6, no. 4 (October 10, 2019): e14558. http://dx.doi.org/10.2196/14558.
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Background Human-centered design is a methodology that applies an iterative participatory process that engages the end-user for whom an innovation or intervention is designed for from start to end. There is general evidence to support the use of human-centered design for development of tools to affect health behavior, but specifically for family planning provision. This study is part two of a three-phase study that uses a user-centered design methodology which uses the findings from Phase I to design, develop, and test a digital health solution to support follow-up after an induced surgical abortion. Objective The objectives for this study were to: (1) develop a Web-based intervention based on preferences and experiences of women who underwent an abortion as measured in the formative phase of the Feasibility and Acceptability of a Mobile Technology Intervention to Support Postabortion Care Study; (2) conduct usability testing of the intervention to determine user-friendliness and appropriateness of the intervention; and (3) finalize a beta version of the Web-based intervention for pilot testing. Methods The study design was based on the “development-evaluation-implementation” process from the Medical Research Council Framework for Complex Medical Interventions. This study is in Phase II of III and is based on user-centered design methodology. Phase I findings demonstrated that women engage with technology to assist in clinical care and they preferred a comprehensive website with email or text notifications to support follow-up care. In Phase II we collaborated with family planning experts and key stakeholders to synthesize evidence from Phase I. With them and a development partner we built a prototype. Usability testing was completed with 9 participants using a validated System Usability Scale. This was then used to refine the intervention for Phase III pilot study. This study was approved by the local Ethics board. Results We developed a comprehensive Web-based tool called myPostCare.ca, which includes: Post-Procedure Care, Emotional Well-Being Tool, Contraception Explorer, Sexual Health, Book an Appointment, and Other Resources. Additionally, over the course of a month after the procedure, automatic email notifications were sent to women as a form of virtual follow-up support, directing them to myPostCare.ca resources. The Web-based tool was refined based on usability testing results. Conclusions This study demonstrated that user-centered design is a useful methodology to build programs and interventions that are women-centered, specifically for abortion care.
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Björling, Elin, and Emma Rose. "Participatory Research Principles in Human-Centered Design: Engaging Teens in the Co-Design of a Social Robot." Multimodal Technologies and Interaction 3, no. 1 (February 10, 2019): 8. http://dx.doi.org/10.3390/mti3010008.
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Social robots are emerging as an important intervention for a variety of vulnerable populations. However, engaging participants in the design of social robots in a way that is ethical, meaningful, and rigorous can be challenging. Many current methods in human–robotic interaction rely on laboratory practices, often experimental, and many times involving deception which could erode trust in vulnerable populations. Therefore, in this paper, we share our human-centered design methodology informed by a participatory approach, drawing on three years of data from a project aimed to design and develop a social robot to improve the mental health of teens. We present three method cases from the project that describe creative and age appropriate methods to gather contextually valid data from a teen population. Specific techniques include design research, scenario and script writing, prototyping, and teens as operators and collaborative actors. In each case, we describe the method and its implementation and discuss the potential strengths and limitations. We conclude by situating these methods by presenting a set of recommended participatory research principles that may be appropriate for designing new technologies with vulnerable populations.
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Rech, Jörg, and Christian Bogner. "Qualitative Analysis of Semantically Enabled Knowledge Management Systems in Agile Software Engineering." International Journal of Knowledge Management 6, no. 2 (April 2010): 66–85. http://dx.doi.org/10.4018/jkm.2010040104.
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In many agile software engineering organizations there is not enough time to follow knowledge management processes, to retrieve knowledge in complex processes, or to systematically elicit knowledge. This chapter gives an overview about the human-centered design of semantically-enabled knowledge management systems based on Wikis used in agile software engineering environments. The methodology – developed in the RISE (Reuse in Software Engineering) project – enables and supports the design of human-centered knowledge sharing platforms, such as Wikis. Furthermore, the paper specifies requirements one should keep in mind when building human-centered systems to support knowledge management. A two-phase qualitative analysis showed that the knowledge management system acts as a flexible and customizable view on the information needed during working-time which strongly relieves software engineers from time-consuming retrieval activities. Furthermore, the observations gave some hints about how the software system supports the collection of vital working experiences and how it could be subsequently formed and refined.
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Patrício, Lia, Daniela Sangiorgi, Dominik Mahr, Martina Čaić, Saleh Kalantari, and Sue Sundar. "Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems." Journal of Service Management 31, no. 5 (June 8, 2020): 889–909. http://dx.doi.org/10.1108/josm-11-2019-0332.
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PurposeThis paper explores how service design can contribute to the evolution of health service systems, moving them toward people-centered, integrated and technology-enabled care; the paper develops a research agenda to leverage service design research for healthcare transformation.Design/methodology/approachThis conceptual study starts by analyzing healthcare challenges in terms of demographic trends and economic constraints, along with the problems of lack of people-centricity, dispersion of care and slowness in incorporating emerging technologies. Then, it examines the theoretical underpinnings of service design to develop a framework for exploring how a human-centered, transformative and service systems approach can contribute to addressing healthcare challenges, with illustrative cases of service design research in healthcare being given.FindingsThe proposed framework explores how a human-centered service design approach can leverage the potential of technology and advance healthcare systems toward people-centered care; how a transformative service design approach can go beyond explanatory research of healthcare phenomena to develop innovative solutions for healthcare change and wellbeing; and how a service systems perspective can address the complexity of healthcare systems, hence moving toward integrated care.Originality/valueThis paper systematizes and develops a framework for how service design can contribute to healthcare transformation. It identifies key healthcare application areas for future service design research and pathways for advancing service design in healthcare by using new interdisciplinary bridges, methodological developments and theoretical foundations.
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Qadir, Junaid, Mohammad Qamar Islam, and Ala Al-Fuqaha. "Toward accountable human-centered AI: rationale and promising directions." Journal of Information, Communication and Ethics in Society 20, no. 2 (February 10, 2022): 329–42. http://dx.doi.org/10.1108/jices-06-2021-0059.
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Purpose Along with the various beneficial uses of artificial intelligence (AI), there are various unsavory concomitants including the inscrutability of AI tools (and the opaqueness of their mechanisms), the fragility of AI models under adversarial settings, the vulnerability of AI models to bias throughout their pipeline, the high planetary cost of running large AI models and the emergence of exploitative surveillance capitalism-based economic logic built on AI technology. This study aims to document these harms of AI technology and study how these technologies and their developers and users can be made more accountable. Design/methodology/approach Due to the nature of the problem, a holistic, multi-pronged approach is required to understand and counter these potential harms. This paper identifies the rationale for urgently focusing on human-centered AI and provide an outlook of promising directions including technical proposals. Findings AI has the potential to benefit the entire society, but there remains an increased risk for vulnerable segments of society. This paper provides a general survey of the various approaches proposed in the literature to make AI technology more accountable. This paper reports that the development of ethical accountable AI design requires the confluence and collaboration of many fields (ethical, philosophical, legal, political and technical) and that lack of diversity is a problem plaguing the state of the art in AI. Originality/value This paper provides a timely synthesis of the various technosocial proposals in the literature spanning technical areas such as interpretable and explainable AI; algorithmic auditability; as well as policy-making challenges and efforts that can operationalize ethical AI and help in making AI accountable. This paper also identifies and shares promising future directions of research.
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Lakin, Amy L. "Effective faculty evaluation at the teaching-centered university." International Journal of Educational Management 30, no. 6 (August 8, 2016): 976–88. http://dx.doi.org/10.1108/ijem-03-2015-0030.
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Purpose – The purpose of this paper is to determine the most fair, authentic, and reliable elements to include in a portfolio of faculty work, specifically at teaching-centered institutions. Design/methodology/approach – This paper examines and evaluates relevant literature pertaining to faculty portfolios of work and recommends portfolio formats for teaching-centered institutions. Findings – The author concludes that the four most essential components of a faculty member’s portfolio at a teaching-centered university are mindful student evaluations, critical peer evaluations, a sample of teaching materials, and evidence of collegial behavior. Originality/value – This paper is valuable for administrators, deans, and department chairs who are evaluating their current rank, tenure, and promotions criteria and processes.
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Wilson, Karen S., and Thomas R. Callaghan. "Handheld Computer Terminals: Starting off Right the First Time." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 38, no. 5 (October 1994): 355–59. http://dx.doi.org/10.1177/154193129403800501.
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Advances in miniaturization and wireless communications are providing the computer industry with the impetus to design handheld, portable computer terminals. Until enough research and experience evolves from handheld terminals to build a literature on design factors and to develop design guidelines and standards that would provide starting points for product design, the human factors community must rely on its user-centered design approach of designing, prototyping, and testing to ensure a safe and usable form factor for such terminals. The methodology that was used in establishing the design criteria for such a terminal included literature research, focus groups with potential users, contextual field research, expert testimony, and primary laboratory research, including a grasp analysis and screen viewability, data entry, signature capture, and holsterability testing. The user-centered design process described here provided the information required to establish the basic design criteria that would assure user safety and task efficiency. It also revealed informational needs for the human factors community involved in the development of handheld computer terminals.
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Anuar, Nurfarahani Norman, and Mohd Kamal Othman. "Integrating User-Centered Design with the Agile Software Development Methodology for a Cultural Heritage Information System." Interaction Design and Architecture(s), no. 45 (August 20, 2020): 207–25. http://dx.doi.org/10.55612/s-5002-045-009.
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This paper reports on the findings of a user study on the design ideas for the Sarawak Digital Cultural Heritage Progressive Web App (PWA). The study elucidates the integration of User-Centered Design (UCD) in the Agile software development methodology. Five users were instructed to map their ideas on how they envisioned the application and the features it would have based on a brief description of the system as a one-stop center cultural heritage information for the general public in Sarawak while encouraging conservation and preservation of material culture. The study found that users prefer a simple and pleasing design with an emphasis on visual representation, and a straight forward and intuitive navigation to minimize cognitive load, Further study should explore the effectiveness of the integration of UCD for the Cultural Heritage Information System from the design stage to the evaluation stage.
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박휘원, 윤선희, 김승인, and 김진이. "Public space service design on Seoul Station - An analysis from the Perspective of HCI(Human Centered Innovation) Methodology -." Journal of Digital Design 15, no. 1 (January 2015): 343–51. http://dx.doi.org/10.17280/jdd.2015.15.1.033.
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Philippart, Monica, and Waldemar Karwowski. "Development of Human Factors Ontology for Business Knowledge Management." International Journal of Asian Business and Information Management 2, no. 2 (April 2011): 1–17. http://dx.doi.org/10.4018/jabim.2011040101.
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Employee knowledge and cognitive skills are key assets to achieving business success, yet are often mismanaged. By promoting the human-centered design approach, the discipline of human factors and ergonomics (HF/E) can significantly contribute to optimizing business processes through effective management of employee knowledge. However, a comprehensive methodology is needed to help organizations integrate the HF/E principles across various business processes. This paper introduces a novel method for integrating HF/E principles into business processes through the application of HF/E ontologies.
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Kang, Yeonghoon, and Sungmin Kim. "Development of helmet mold design system using 3D anthropometric analysis." International Journal of Clothing Science and Technology 32, no. 3 (December 30, 2019): 446–56. http://dx.doi.org/10.1108/ijcst-02-2019-0022.
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Purpose The purpose of this paper is to develop a software can generate helmet mold from three-dimensional (3D) human body scan data. Design/methodology/approach An algorithm has been developed to divide data into arbitrary number of groups considering the width, length and height of head using the standard normal distribution theory. A basic helmet mold is generated automatically based on the shape of representative convex hull for each group. Findings It is possible to analyze the 3D human body scan data of groups with various characteristics and apply them to mass customized production of helmet. Practical implications This methodology can be applied for designing other products related to the head shape such as goggles and masks by varying the measurement items of the head. Social implications This methodology will enable mass customized production centered on consumers in the production and design of various equipment and goods to be worn on the head. Originality/value An algorithm has been developed to define the vertex point, which is the limit of scan data, for the analysis of 3D human body scan data scan data. In addition, a system was developed that can mass-produce customized products by effectively dividing groups while taking into account the physical characteristics of consumers.
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Quimbaya, Alexandra Pomares, Rafael A. González, Wilson Ricardo Bohórquez, Oscar Muñoz, Olga Milena García, and Dario Londoño. "A Systemic, Participative Design of Decision Support Services for Clinical Research." International Journal of Information Technologies and Systems Approach 7, no. 2 (July 2014): 20–40. http://dx.doi.org/10.4018/ijitsa.2014070102.
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Development of IT-based services to support decision-making in healthcare should be guided by the following considerations: rigor, relevance, user-centered participation and inclusion of the best practices for IT-based service systems. In this paper, the balance between rigor and relevance is achieved by following the design science research methodology; user-centered participation is tackled from the socio-technical tradition in information systems; best practices considered in the planning, design and implementation of the services are informed by the MOF framework. Moreover, and considering the premise that these pillars should holistically converge, this research has been approached from a systemic stance where iterative, participative, socio-technical activities have allowed the effective collaboration between information systems researchers, clinical researchers, medical staff and administrative hospital personnel. This paper argues for a move towards enhancing systemic, participative, design-centered service systems engineering by reporting a case which applies these concepts for providing decision-support services, enabled by data and text mining techniques, to contribute to clinical research and administration by being able to search electronic health records where narrative text hides meaningful information that would otherwise require a time-consuming human revision of these records.
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Katicic, Jurica, Polina Häfner, and Jivka Ovtcharova. "Methodology for Emotional Assessment of Product Design by Customers in Virtual Reality." Presence: Teleoperators and Virtual Environments 24, no. 1 (February 1, 2015): 62–73. http://dx.doi.org/10.1162/pres_a_00215.
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The presented six-step methodology suggests a novel, integrated way of emotional assessment of future products during the early conceptual design stages by the customer. In the first step, the product developers create virtual product concepts. These will be evaluated by the lead user group, which is defined by market researchers within the second step. The third step is the design of the immersive emotional assessment environment, which combines compatible technological solutions for virtual reality and measurements of psycho-physiological data. The experiment in the fourth step consists of preparation and calibration sub-steps and of the product case scenario. After completing the statistical analysis of the experimental results in the fifth step, the variant space is reduced in a customer-centered way. The goal of this methodology is to provide relevant emotional customer feedback during the interactive experience of only virtually existing conceptual product designs at very early development stages and thus to identify emotionally suitable designs. Its novelty aspect lies in the holistic approach through the structured integration of experts from the areas of product development, marketing, virtual reality, and psychology. The presented validation study proved the coherence of the methodology. Furthermore, it showed clear preferences for the application of simple interaction gestures, the PA emotional model, and the measurement of psycho-physiological parameters—especially the zygomaticus major muscle activity—as suitable state-of-the-art solutions for capturing relevant customer emotional feedback in an immersive environment.
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Colim, Ana, Carlos Faria, João Cunha, João Oliveira, Nuno Sousa, and Luís A. Rocha. "Physical Ergonomic Improvement and Safe Design of an Assembly Workstation through Collaborative Robotics." Safety 7, no. 1 (February 18, 2021): 14. http://dx.doi.org/10.3390/safety7010014.
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One of the key interesting features of collaborative robotic applications is the potential to lighten the worker workload and potentiate better working conditions. Moreover, developing robotics applications that meets ergonomic criteria is not always a straightforward endeavor. We propose a framework to guide the safe design and conceptualization of ergonomic-driven collaborative robotics workstations. A multi-disciplinary approach involving robotics and ergonomics and human factors shaped this methodology that leads future engineers through the digital transformation of a manual assembly (with repetitive and hazardous operations) to a hybrid workstation, focusing on the physical ergonomic improvement. The framework follows four main steps, (i) the characterization of the initial condition, (ii) the risk assessment, (iii) the definition of requirements for a safe design, and (iv) the conceptualization of the hybrid workstation with all the normative implications it entails. We applied this methodology to a case study in an assembly workstation of a furniture manufacturing company. Results show that the methodology adopted sets an adequate foundation to accelerate the design and development of new human-centered collaborative robotic workstations.
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Ciccarelli, Marianna, Alessandra Papetti, Federica Cappelletti, Agnese Brunzini, and Michele Germani. "Combining World Class Manufacturing system and Industry 4.0 technologies to design ergonomic manufacturing equipment." International Journal on Interactive Design and Manufacturing (IJIDeM) 16, no. 1 (January 12, 2022): 263–79. http://dx.doi.org/10.1007/s12008-021-00832-7.
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AbstractIn the era of the fourth industrial revolution, human has still a central role. Manufacturing industries have to deal with human sustainability in order to guarantee workers’ health and well-being. Several studies have proved the importance of ergonomics in workplace design and the benefits related to the adoption of the human-centered approach. The enabling technologies of Industry 4.0 are changing the role of the operator and can support him from a physical and cognitive point of view. On the other hand, companies are increasingly implementing lean philosophies, such as World Class Manufacturing, to maintain their competitiveness by reducing wastes and costs. However, the need arises for a comprehensive methodology to support the design of manufacturing equipment considering human factors by integrating Industry 4.0 technologies and World Class Manufacturing elements. It aims at improving both ergonomic and efficiency aspects of the workstation. The proposed methodology allows identifying and in-depth analyzing the problem, thus finding and implementing a solution that complies with all the requirements and constraints defined. Each step of the methodology can be strengthened by Industry 4.0 technologies. The methodology has been experimented in a real case study with a global company of agriculture and industrial vehicles, leading to the design and implementation of a new equipment. Relevant benefits in terms of ergonomics, efficiency, and process standardization have been achieved.
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Coulter, Robert W. S., Shannon Mitchell, Kelly Prangley, Seth Smallwood, Leyna Bonanno, Elizabeth N. Foster, Abby Wilson, Elizabeth Miller, and Carla D. Chugani. "Generating Intervention Concepts for Reducing Adolescent Relationship Abuse Inequities Among Sexual and Gender Minority Youth: Protocol for a Web-Based, Longitudinal, Human-Centered Design Study." JMIR Research Protocols 10, no. 4 (April 12, 2021): e26554. http://dx.doi.org/10.2196/26554.
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Background Sexual and gender minority youth (SGMY; eg, lesbian, gay, bisexual, and transgender youth) are at greater risk than their cisgender heterosexual peers for adolescent relationship abuse (ARA; physical, sexual, or psychological abuse in a romantic relationship). However, there is a dearth of efficacious interventions for reducing ARA among SGMY. To address this intervention gap, we designed a novel web-based methodology leveraging the field of human-centered design to generate multiple ARA intervention concepts with SGMY. Objective This paper aims to describe study procedures for a pilot study to rigorously test the feasibility, acceptability, and appropriateness of using web-based human-centered design methods with SGMY to create novel, stakeholder-driven ARA intervention concepts. Methods We are conducting a longitudinal, web-based human-centered design study with 45-60 SGMY (aged between 14 and 18 years) recruited via social media from across the United States. Using MURAL (a collaborative, visual web-based workspace) and Zoom (a videoconferencing platform), the SGMY will participate in four group-based sessions (1.5 hours each). In session 1, the SGMY will use rose-thorn-bud to individually document their ideas about healthy and unhealthy relationship characteristics and then use affinity clustering as a group to categorize their self-reported ideas based on similarities and differences. In session 2, the SGMY will use rose-thorn-bud to individually critique a universal evidence-based intervention to reduce ARA and affinity clustering to aggregate their ideas as a group. In session 3, the SGMY will use a creative matrix to generate intervention ideas for reducing ARA among them and force-rank the intervention ideas based on their potential ease of implementation and potential impact using an importance-difficulty matrix. In session 4, the SGMY will generate and refine intervention concepts (from session 3 ideations) to reduce ARA using round robin (for rapid iteration) and concept poster (for fleshing out ideas more fully). We will use content analyses to document the intervention concepts. In a follow-up survey, the SGMY will complete validated measures about the feasibility, acceptability, and appropriateness of the web-based human-centered design methods (a priori benchmarks for success: means >3.75 on each 5-point scale). Results This study was funded in February 2020. Data collection began in August 2020 and will be completed by April 2021. Conclusions Through rigorous testing of the feasibility of our web-based human-centered design methodology, our study may help demonstrate the use of human-centered design methods to engage harder-to-reach stakeholders and actively involve them in the co-creation of relevant interventions. Successful completion of this project also has the potential to catalyze intervention research to address ARA inequities for SGMY. Finally, our approach may be transferable to other populations and health topics, thereby advancing prevention science and health equity. International Registered Report Identifier (IRRID) DERR1-10.2196/26554
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Wang, Steve Hsueh Ming, Yan Rui Qu, Chao Chang Arthur Chen, and Shu Ping Chang. "A Survey of Sustainable Design-Centered Integration for Medical Additive Manufacturing." Advanced Materials Research 939 (May 2014): 635–43. http://dx.doi.org/10.4028/www.scientific.net/amr.939.635.
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A number of materials have been used for Medical Additive Manufacturing (MAM), such as stem cells, biopolymers, metals, bio-ceramics, and bio-glass. Recent research includes potential applications in the replacement of human tissues, organs, and bones by using the bio-printing technology. MAM also has been applied to build up a dummy prototype to simulate a complicated operation process before surgery. Sustainable design of MAM has a need for the development of the system to be environmentally, economically, and socially sustainable for its life cycle. This paper surveys the scope of the sustainability of MAM in terms of these three categories. The methodology and tools for assessment of the sustainable development of MAM processes are discussed. This paper analyzes several examples of the application of additive manufacturing in medicine which have been published in recent journals. There are four critical areas of the design-centered system integration for sustainable development in this survey. The investigations for MAM processes including (1) the materials, (2) the precision of the advanced machine tools and tissues, (3) the mechanisms of the processes, and (4) the mechanical properties of the implanted components after MAM. The results can be used as a reference for the assessment of future sustainable Design-Centered Integration for MAM.
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Balraj, Noah Anburaj. "Management of Design Thinking and Growth in Product-Service Designs." Abstract Proceedings International Scholars Conference 7, no. 1 (December 18, 2019): 1194–203. http://dx.doi.org/10.35974/isc.v7i1.1583.
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The research paper deals with the study of products and services and its design thinking. Design thinking is one of the major branches of sciences that is fast developing with the economic development of nations around the globe. Design thinking could also be considered as a core human-centered, problem solving, and creative solutions to human living. There is a progressive modification of designs in the improvements of components both inside (functional components) and outside (aesthetics) of product-service design. The purpose of this study is to identify and understand the elements and the importance of design thinking and its implications in the management of design in products and services in organizations. Designs are the impact of the previous designs and the influences of human thinking on designs. Progressive learning on design thinking promotes a better understanding of consumer satisfaction. The methodology of the study was done with an observation method of product-service designs with a minimum of five years. The products considered are in the area of electronics (computer, mobile phones), service institutions, automobiles, road constructions, and houses. The data collected were of two categories, design patterns of aesthetics and functional components. Findings show there is progressive learning of human of physical factors on structural configuration and preferences relating to human physical, cognitive, spiritual and social need fulfillment. Designs fundamentally originate from human mind for ease of life (convenience), human behavioral factors, and structural implications. Design origins imply an understanding of consumers’ preferences by producers. Better designs generate demand. The inducement of designs in products and services improves consumers’ satisfaction. Further study could be undertaken on design functional thinking. Discussions on design thinking highlight design aptness in daily living, acceptance of design is subjective rather than objective, cost and design, creativity and design and the scope of design.
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Torres, R. J. (Bob), Michael P. Heck, James R. Rudd, and John F. (Jeff) Kelley. "Usability Engineering: “Best of the Best” Best Practices." Ergonomics in Design: The Quarterly of Human Factors Applications 17, no. 3 (July 2009): 20–25. http://dx.doi.org/10.1518/106480409x12487281637658.
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In the first two articles of this series, we focused on key challenges and a process for approaching user-centered design (UCD). In this third article, we describe and summarize the “best of the best” best practices for UCD activities and a case study in which the best practices were leveraged. We conclude with strategic recommendations for making UCD a more effective and efficient methodology in the software engineering life cycle.
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Togay, Abdullah, Merve Coşkun, Serkan Güneş, and Çiğdem Güneş. "Computer aided design in education and its’ interpretation through design thinking." New Trends and Issues Proceedings on Humanities and Social Sciences 2, no. 1 (February 19, 2016): 328–37. http://dx.doi.org/10.18844/prosoc.v2i1.315.
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The notion of “design thinking†can be regarded as a way of thinking that consists of both divergent and convergent phases. As a creative problem solving methodology, it first defines the problem with a human-centered perspective and then analyzes all the aspects of the problem as a part of a whole. This approach can be applied in all fields, including design education. With the emerging technology, computer-aided design tools and techniques have become an indispensable part of design professions, and therefore education. However, the way how computer-aided design tools and techniques should be integrated into current design education has not been discussed adequately. This study aims to frame the problems related to the current content, structure and timing of CAD courses. The alternative solutions regarding the integration of CAD courses to product design education will be proposed by using design thinking method.Keywords: design thinking, computer aided design (CAD), design educationÂ
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Liu, Di, Carolyn M. Sommerich, Elizabeth B.-N. Sanders, and Steven A. Lavender. "Application of a Participatory Methodology for Investigating Personal Fall Arrest System (PFAS) Usage in the Construction Industry." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 53, no. 14 (October 2009): 925–29. http://dx.doi.org/10.1177/154193120905301415.
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The participatory workshop is a new concept of design in which developers, end users, and researchers work together to design a product or service. This approach is still in its experimental stage as applied to studying jobs in the construction industry. In the current study, a participatory workshop was conducted to generate ideas for an improved Personal Fall Arrest System (PFAS) design and another workshop was held to generate ideas on fall protection training. In addition to generating ideas about PFAS design and fall protection training, the data collected through the workshop process was used to create three personas that served, at the end of the project, as vehicles for summarizing the research results. The workshop method is more commonly used by designers, but can provide useful information that can complement data from surveys or laboratory investigations conducted by human factors professionals and others interested in user-centered design.
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Chiang, Hsu-Hsin, Tzu-Shian Han, and David McConville. "The attitudinal and behavioral impact of brand-centered human resource management." International Journal of Contemporary Hospitality Management 30, no. 2 (February 12, 2018): 939–60. http://dx.doi.org/10.1108/ijchm-02-2016-0103.
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Purpose The purpose of this paper is to investigate the effects of brand-centered human resource management (HRM) on employees’ person–brand fit, brand commitment (BC) and brand citizenship behavior (BCB). In addition, the paper tests effects of BCB on customer satisfaction and citizenship behavior. Design/methodology/approach Data were collected from managers, front-line employees and customers of 22 international tourist hotels in Taiwan. Hierarchical linear modeling was used to investigate relationships between variables. Findings Multilevel results reveal positive connections between brand-centered HRM and BCB, mediated by person–brand fit and BC. Positive relationships were also found between BC and BCB, person–brand fit and BCB; BCB and customer satisfaction; and between customer satisfaction and customer citizenship behavior. Research limitations/implications When employees’ personal values are consistent with brand values, employees will feel a closer connection to the brand and be more willing to dedicate themselves to brand-related activity. The model developed here can be tested in different cultures to ascertain the generalizability of the findings to Western contexts. Practical implications Support is provided for the positive effects of brand-centered HRM when employees internalize brand values as their own personal values. Hotel managers should ensure that employees are highly committed to the brand values and willing to deliver services to customers accordingly. Originality/value The paper provides measurement developments for person–brand fit and BC and deeper understanding of how brand-centered HRM can lead to positive changes in customer behavior.
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Lopez-Neri, Emmanuel, Javier Alonso Gomez-Davila, and Miriam Carlos-Mancilla. "CiudadelaSim Urban Modeling Framework and Human-Centered Design (HCD) Learning based Approaches: A pedestrian mobility case study in Monterrey, Mexico." Interaction Design and Architecture(s), no. 39 (December 20, 2018): 96–113. http://dx.doi.org/10.55612/s-5002-039-005.
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In this document, a pedestrian mobility project case study is presented. The proposal was developed with design and architecture students from the Universidad del Valle de México, in the city of Monterrey, Mexico, under two main approaches: 1. To use HCD (Human Centered Design) as a learning methodology to solve social problems, and 2. To involve technology as a complementary strategy to strengthen the students’ learning process, by using an urban modeling tool called CiudadelaSIM. Both approaches have the final goal of developing in the students, skills, and competencies such as team-work, research, or social empathy, and the use of digital tools, which are being increasingly requested to the graduates of design and architecture programs, and that are difficultly obtained in a traditional lecturer-centered learning approach. The results of the project were successful, both, because of the impact it generated in the community, and because of the learning and experiences obtained by the students, thus, proving that it is necessary to take risks and look for alternative and innovative teaching schemes for the new generations.
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Cuddihy, Meghan J., Jonathan M. Servoss, Joyce Lee, Bradley J. Martin, Jamie Beach, Hamid Ghanbari, Kim A. Eagle, and Chandu Vemuri. "A Patient-Centered Design Thinking Workshop to Improve Patient-Provider Communication in Cardiovascular Medicine." Journal of Patient Experience 8 (January 2021): 237437352110496. http://dx.doi.org/10.1177/23743735211049662.
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Healthcare providers are expected to deliver care improvement solutions that not only provide high quality patient care, but also improve outcomes, reduce costs, ensure safety, and increase patient satisfaction. Human-centered design methodologies, such as design thinking, allow providers to collaboratively ideate solutions with patients and family members. We describe a pilot workshop designed to teach providers the stages of design thinking while working on improving patient-provider communication. Twenty-four providers (physicians, nurses, technical staff, and administrative staff) from multiple cardiovascular units attended the workshop with five former patients and family members from those units. The workshop educated on and guided teams of providers patients and family members through the stages of design thinking (empathy, define, ideate, prototype, test). Pre- and post-event assessments indicated an increase in knowledge of the design thinking methodology and participants’ ability to apply it to a clinical problem. We also present recommendations for designing a successful design thinking workshop.
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Banks, Dorinne, and Tolonda Henderson. "Think before you flip: Using Fink’s Taxonomy of Significant Learning to design flipped library instruction." College & Research Libraries News 80, no. 3 (March 4, 2019): 169. http://dx.doi.org/10.5860/crln.80.3.169.
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Every summer for the past several years, George Washington University has held a Course Design Institute (CDI) in the library. CDI is a weeklong boot camp dedicated to helping faculty create or recreate courses centered on student learning. At the heart of the design methodology is L. Dee Fink’s Taxonomy of Significant Learning. Fink defines learning as a change in the learner and his taxonomy identifies six areas where this might happen: foundational learning, application, integration, caring, learning how to learn, and a human dimension.
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Göttgens, Irene, and Sabine Oertelt-Prigione. "The Application of Human-Centered Design Approaches in Health Research and Innovation: A Narrative Review of Current Practices." JMIR mHealth and uHealth 9, no. 12 (December 6, 2021): e28102. http://dx.doi.org/10.2196/28102.
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Background Human-centered design (HCD) approaches to health care strive to support the development of innovative, effective, and person-centered solutions for health care. Although their use is increasing, there is no integral overview describing the details of HCD methods in health innovations. Objective This review aims to explore the current practices of HCD approaches for the development of health innovations, with the aim of providing an overview of the applied methods for participatory and HCD processes and highlighting their shortcomings for further research. Methods A narrative review of health research was conducted based on systematic electronic searches in the PubMed, CINAHL, Embase, Cochrane Library, Web of Science, PsycINFO, and Sociological Abstracts (2000-2020) databases using keywords related to human-centered design, design thinking (DT), and user-centered design (UCD). Abstracts and full-text articles were screened by 2 reviewers independently based on predefined inclusion criteria. Data extraction focused on the methodology used throughout the research process, the choice of methods in different phases of the innovation cycle, and the level of engagement of end users. Results This review summarizes the application of HCD practices across various areas of health innovation. All approaches prioritized the user’s needs and the participatory and iterative nature of the design process. The design processes comprised several design cycles during which multiple qualitative and quantitative methods were used in combination with specific design methods. HCD- and DT-based research primarily targeted understanding the research context and defining the problem, whereas UCD-based work focused mainly on the direct generation of solutions. Although UCD approaches involved end users primarily as testers and informants, HCD and DT approaches involved end users most often as design partners. Conclusions We have provided an overview of the currently applied methodologies and HCD guidelines to assist health care professionals and design researchers in their methodological choices. HCD-based techniques are challenging to evaluate using traditional biomedical research methods. Previously proposed reporting guidelines are a step forward but would require a level of detail that is incompatible with the current publishing landscape. Hence, further development is needed in this area. Special focus should be placed on the congruence between the chosen methods, design strategy, and achievable outcomes. Furthermore, power dimensions, agency, and intersectionality need to be considered in co-design sessions with multiple stakeholders, especially when including vulnerable groups.
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Torkashvanda, G., M. Li, and P. Vink. "Concept evaluation of a new aircraft passenger privacy bubble using virtual prototyping: A Human-Centered Design framework." Work 68, s1 (January 8, 2021): S231—S238. http://dx.doi.org/10.3233/wor-208020.
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BACKGROUND: The Human-Centered Design methodology advocates VR prototyping, as an effective tool to evaluate concepts in a cost-efficient, time-saving way. It is the question of whether it works in the development of a product intended to increase privacy while flying. OBJECTIVE: The current study aims at the application of virtual reality on the evaluation of a new privacy bubble called PRIVA for the passenger cabin. METHODS: An interactive VR was created and aligned with the HTC VIVE headset. 40 participants took part in the experiment as well as in the post-experiment survey. RESULTS: The concept was in overall, desirable as it was perceived to be more private, comfortable, satisfactory, effective, and appealing to participants compared to the current seat experiences. It was also perceived as more satisfactory with regards to the activities. CONCLUSIONS: The VR was effective, although there are limitations, the product seems promising and should be developed further.
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Cristiani, Alvaro, and José María Peiró. "Human resource function, unions and varieties of capitalism." Employee Relations 40, no. 6 (October 1, 2018): 1072–98. http://dx.doi.org/10.1108/er-10-2016-0198.
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Purpose The purpose of this paper is to explore varieties of capitalism (VoC) as a moderator of the effect of: the strategic HR function role; and the level of union presence on the adoption of different human resource management (HRM) practices categorized as either person-centered or performance-centered. Design/methodology/approach The authors use data on both multinationals and locally owned firms from 14 OECD countries, collected through the Cranet 2009 survey. The hypotheses of the proposed model were tested using hierarchical multiple regression analysis. Findings Evidence shows that the strategic HR function is positively related to the adoption of both types of HRM practices, whereas higher levels of union presence inhibit the adoption of performance-centered practices and promote the adoption of person-centered practices. In addition, although VoC does not show any significant direct effects on HR practices, there is a moderating effect of VoC on the HR function role – HRM practices and union presence – HRM practices relationships. Research limitations/implications The use of survey data with single respondents might produce reliability problems. Additionally, the data used are cross-sectional, which means that causality cannot be determined. Practical implications Managers in multinationals corporations and local firms must be aware of the distinct effects of the strategic HR function and trade union presence in different market economies. In particular, special attention must be paid when a firm expands globally, “outside the reach” of the national market economy or type of capitalism, and operates in different VoC. Originality/value The present paper contributes to better understanding the influence of VoC, not only on HRM practices, as in previous research, but also on the relationships between the HR function role and the level of union presence and the types of practices promoted.